Method 1: The Webinar Presenter Does The Recording

Method 1: The Webinar Presenter Does The Recording
http://the-webinar-expert.com
How To Process GoToWebinar Replays In A Fraction Of The Time Without
Any Of The Technical Hassles (And Prevent Constant Customer Nagging
About Where & When The Replays Will Be Available!)
GoToWebinar is a pain to process because it uses its own video system/codecs, meaning you have to
do all sorts of horrible things to sort it out!
See my full blog post on the problem here: http://paulteague.com/how-to-process-gotowebinarvideo/
Required: Buy Camtasia
You can use http://www.screencast-o-matic.com/ which is $15 for a year, but I highly recommend
Camtasia which is far superior and faster when it comes to processing the video.
Method 1: The Webinar Presenter Does The Recording
Step 1: Get Camtasia Set Up Correctly
a) Open up Camtasia, select ‘Record the screen’
b) Ensure that your audio settings are correct. In this scenario, we need to record the
microphone (so we hear the presenter) and the system audio (so we hear any audio from
videos, demos etc). Also, record ‘Full Screen’ and make sure that you are recording the
screen on which the presenter is working (not your 2nd screen!)
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
c) Click on the red ‘REC’ button before you start up GoToWebinar … just record everything, it’s
really easy to remove this when we get to editing in Camtasia.
Step 2: Organise Yourself In GoToWebinar
a) Tidy up your work area, move your GoToWebinar admin panels into your right hand screen
so that the audience can’t see them in the recording:
b) Important! Always continue to use GoToWebinar’s built in recording option – this is your
back up in case you mess anything up!
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
c) Continue the webinar as-per-usual … you are screen recording it in Camtasia and also
simultaneously creating a back-up recording in GoToWebinar.
Step 3: At The End Of The Webinar
a) Click on ‘Stop Recording’:
b) End the webinar (your GoToWebinar back-up recording is now safe!):
c) Select F1 to stop the Camtasia recording (you were prompted about when you started the
recording, see below):
d) Camtasia will now open up your raw recorded file. Select ‘Save And Edit’:
e) Camtasia will now ask you for your preferred video size. Alter the settings as you please,
click ‘OK’ and you’re ready to start editing the file:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
Step 4: Editing And Processing Video
a) ‘Top and tail’ the video recording ie remove the crappy bits at the beginning and end where
the presenter is getting organised. Always best to start replays cleanly and end them cleanly.
b) Delete all visual transitions – these are auto zooms that Camtasia adds – you don’t want
them! Right click on any of the zoom icons in the editing area to reveal this menu:
c) Now it’s time to publish the video – it’s quickest to share to YouTube (we’ll do audio later!):
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
d) Important! If you have 2-Step Verification turned on in Google, you will need to generate an
app code as your YouTube password or you’ll keep getting an error message:
e) To fix this, navigate to the 2-step verification area: http://www.google.com/landing/2step/
then generate an app specific password (label it as Camtasia) and enter it into the password
area. This will now allow you to upload to your YouTube account:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
f)
This will now give you access to a YouTube info panel. Make sure that you upload your video
as ‘Private’ initially (or else everybody will see your private membership content on your
YouTube channel!):
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
g) Complete the video details and then click on ‘Finish’. We now head over to YouTube to
complete the process.
h) It may take a little time for YouTube to process your video especially if it’s over an hour long.
Once it’s ready, head for video manager and select the ‘Edit’ option:
i)
Important! Make sure that your privacy settings are on ‘Unlisted’. This means that people
can’t view the replay in your YouTube channel, only people who have the link (ie your Pro
members) get to see the replay:
j)
You now get to choose how you’ll share this Unlisted webinar replay with your Pro
members.
Option 1 is to just add the ‘Share this video’ link in the Pro membership area:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
Option 2 (recommended) is to embed the video onto a page (see Step 5 for a great
automation tip):
Step 5: Additional Automation
When you have a lot of webinars to process, I favour massive, systemised automation.
This is how I do it:
a) Create a page (or pages) for your webinar replays.
At the top of each page, embed the latest webinar replay.
Below the latest webinar replay, add the YouTube share links for previous replays.
This has the following advantages:
- We only ever need to use one link to send out webinar replays
- You cut down on helpdesk queries and ‘when will the replay be available?’ threads because
your members always know where the replay will appear when it’s ready
- You reduce processing time even more, because you always use the same page to post the
replays
- You make these replay pages available in the members’ area so that only the appropriate
customers can get access to them
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
Now here’s the killer part of this technique!
b) We can use GoToWebinar’s built in automation to make these process even more reliable
and to guarantee even fewer customer interactions asking where the replays are 
Login to your GoToWebinar account and navigate to the ‘Email Notifications’ for your
webinar:
c) We’re now going to set up our Follow-up Emails to attendees and non-attendees. Note, by
the way, how I set up reminder emails … again, this reduces registrant anxiety as they always
get plenty of warning (fully automated, it’s ‘set and forget’) when their next session is:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
d) Because we have created webinar replay pages which never change we can set up these
Follow Up Emails to direct attendees to the replays … it’s the same place every week!
Just set it up so it automatically send these emails 1 day after the live event.
Here’s what I suggest you use as the message:
Dear [FirstName]/Dear [No-Show FirstName],
Thanks for attending our last webinar!/Sorry you were not able to attend our last
webinar!
The latest webinar replay is available here:
http://yoursite.com/same-page-every-week
If the replay processing is delayed, don’t worry, it’ll appear on that page as soon as
it’s ready – we’ll just post it at the top of the page:
http://yoursite.com/same-page-every-week
You can also access all your previous replays on this page 
If you have any questions, comments and feedback, please send it
to:support@yoursite.com
Look out for reminders of our next webinar and we’ll see you there!
Al the best,
The Yoursite Team
e) All you now have to do every week is just add the replay embed code to the appropriate
page … the rest is fully automated, your customers know exactly where to find everything
and it will reduce helpdesk emails and ‘where is it?’ threads in the forum 
If you can embed video there, even better 
Step 6: Camtasia audio notes
Camtasia will also swiftly produce mp3 files for you from your raw recording.
a) Instead of processing as a YouTube video, this time we just select the audio option in
Camtasia:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
b) In the drop down menu select ‘Custom Production Settings’:
c) Click on the ‘Next’ button, select MP3, then click on the next button once again:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
d) Choose your audio options (I usually leave on default):
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
e) Give your audio a title and select a destination folder, click on ‘Finish’ and your audio will be
swiftly created:
f)
Upload your audio mp3 to Amazon S3 in the normal way and you’re done 
Method 2: An Assistant Does The Webinar Recording
There are two subtle differences in this process compared to the presenter recorded version.
Everything else is the same as Method 1, I’ll just show the differences here.
Difference 1: Only record your system audio
Why? Because we don’t want to hear your microphone … we’ll pick up you coughing and slurping
your drink otherwise!
We’re only recording the webinar’s video and audio output here:
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
Difference 2: You Need To Record The Webinar As Your Viewers See It!
Enter the webinar as an attendee.
Don’t full screen the window, because when you start up Camtasia screen capture, you will need to
define the area that you want to record (see below).
Don’t record the presenter’s full screen, just capture the main presentation area.
If you mess this up, or forget, no worries, you can alter the viewable area easily when you come to
edit the recording.
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
Beware of clicking around the screen and surfing Facebook etc while the webinar is going out … it’s
easy to make the presentation window disappear … if you do that you’ll be screen recording
something else entirely!
If you need to be clicking around while the webinar is held, move the webinar window into your
right hand screen, make sure that you also move Camtasia’s recording area to that screen too, then,
full screen the webinar output and record on Full Screen option.
That way you can do whatever you want on your primary screen 
Note: You can’t be logged into GoToWebinar as an admin and an attendee at the same time.
This is why I prefer the presenter recorded/process option, but that doesn’t work best for everybody
of course.
Method 3: Record The GoToWebinar Output File
If the raw GoToWebinar file (the one recorded by GoToWebinar, not Camtasia) will play on your PC,
then it’s actually much easier to just use Camtasia to record it directly off your desktop rather than
going through the hassle of converting it – which can take ages!
Once again, in this scenario we’re only recording the webinar’s video and audio output here:
Important! For this to work, you must make an essential change in GoToWebinar!
Before you start the webinar, go into your recording settings:
You then need to make sure that you’re not recording in GoToMeeting format and that your video
will convert to a Windows Media Player file … that way you can play it back on your PC 
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
http://the-webinar-expert.com
You can now open up that file on your PC and use Camtasia to record it directly from your screen.
This is really your back-up plan, but it’s still way faster than processing the video the slow way.
Once again, make sure that you’re only recording your system audio in Camtasia and also ensure
that you define the area that you want to record properly (see the marker arrows below):
Summary
GoToWebinar video processing is a horrible job!
Other webinar software services do a much better job of this, but unfortunately, GoToWebinar’s
registration and automated reminder systems are far superior to everybody else’s.
Using this system, after years of having to do it the slow way, I now have my replays processed ½
hour after the live event.
I actually process my own video using Easy Video Suite http://easyvideosuite.com/launch/ (just
because I prefer it) but YouTube is perfectly adequate for speed and universal playback purposes.
I hope this guide is useful to you!
Best wishes,
Email: paul@paulteague.com
Blog: http://paulteague.com
How To Process GoToWebinar Replays In A Fraction Of The Time Without Any Of The Technical
Hassles © Paul Teague
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