User`s Guide

DuoTV
User's Guide
Version 1.0
Table of Contents
1. Menubar...........................................................................................................................3
2. Guide...............................................................................................................................4
3. Reminder & Auto-Tune Timers ..........................................................................................5
4. Infobar..............................................................................................................................7
5. On Demand......................................................................................................................8
6. My Library......................................................................................................................10
7. Parental Controls ........................................................................................................... 11
8. Settings.......................................................................................................................... 11
9. Favorites.........................................................................................................................14
Table of contents
10. Search..........................................................................................................................15
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11. Widgets........................................................................................................................16
12. Cloud TV.......................................................................................................................17
13. Stream Management.....................................................................................................25
14. Remote Scheduling.......................................................................................................26
15. Whole-Home DVR (Digital Video Recorder)...................................................................30
16. Remote Control Guides.................................................................................................36
Menubar
The Menubar provides quick access to the Guide, On Demand, DVR, My Library,
Cloud TV, Settings, Favorites, Search, Widgets, Web, Email and Parental Control
features.
Menubar
• Guide – Launch the interactive program Guide
• On Demand – Rent a movie to watch instantly on your TV
• DVR – Watch, edit, and create DVR recordings
• Cloud TV – Watch web-based videos or view photos on the TV
• My Library – Review Upcoming Pay-Per-View events, scheduled Reminders, system
messages, and TV Caller ID history
• Favorites – Create or edit a favorite channels list
• Settings – Access Settings for TV Caller ID, Channel Blocking, Parental Controls, and
Hardware
• Web – Browse the web on the TV
• Email – Check your email on the TV
• Search – Find your favorite programs by title or key word
• Widgets – Access Widgets for Sports, Stocks, Twitter, Weather, Finance, and News
•P
arental Controls On/Off – Turn On or OFF Parental Controls to block programs by
program rating. The Parental Controls option will only appear if the Parental Controls
box is checked in Settings.
To access the Menubar:
a) P ress Menu on your remote control. Press Menu again to exit or press Exit on your
remote control.
b) Press the Left/Right buttons on your remote control to navigate the highlight through
the Menu.
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Guide
Guide
You can access the Guide two ways. Press the Guide button on your remote control.
Continuing to press the Guide button will switch the Guide to All, Subscribed, HD, and any
Favorites lists that you create. You can also access the Guide by pressing the Menu button
on your remote control, navigating to the Guide icon, and pressing OK. Once you are in the
Guide, the program you are currently watching remains in the upper-left corner of your screen.
Note: The name of the Guide appears on the left side of the Guide above the date. If you
can only scroll through a limited number of channels, verify that your Guide is set to All or
Subscribed.
Symbols used on the Guide
You may see these symbols on the Interactive Program Guide:
• New Episode – It is not a re-run.
• Program in High Definition
• Auto Tune Reminder - A reminder timer is set for this program.
• Record - A DVR recording is set for this program.
• Series-Record - A DVR recording is set for the series of this program.
• Series Record Episode Skipped - A DVR recording is set for the series, but this
episode is skipped.
• Favorite Channel - The channel is included in your list of favorite channels.
• Blocked by Parental Controls - Parental Control is on.
• Alert Symbol
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Navigate the Guide
Reminder & Autotune Timers
You can set timers to remind you of the programs you want to watch.
• Timer Symbols
• Reminder
• Autotune
• Multiple Reminder
• Multiple Autotune
Setting a Reminder Timer
Reminder & Autotune Timers
a) Navigate to a channel on the Guide by entering the channel number using the remote.
b) U
se the arrow buttons on the remote to move the highlight through the Guide, channel
by channel.
c) P ress the Up or Down arrows to move the highlight through the Guide to view what
programs are currently showing on different channels.
d) P ress the Left or Right arrows to move the highlight through the Guide to view what
programs will be showing on different channels in the future.
e) Press the Page Up/Page Down buttons to move through the Guide page by page.
You can view Guide date for programs up to 7 days into the future.
f) P ress OK to preview a highlighted show on the Guide in the upper-left corner of your
TV screen. To tune to the channel, press OK again.
g) P ress Exit on the remote to leave the Guide or repeatedly press the Guide button on
your remote to cycle through all of the available Guides (All, Subscribed, HD, and any
Favorites lists) and it will disappear.
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a) Press the Guide button on the remote control.
b) Navigate to future programs by using the arrow buttons on the remote to move the
highlight through the Guide.
c) P ress OK on the program that you want to set the reminder for. Select Set Reminder.
A yellow clock symbol on the Guide indicates that a Reminder Timer is set.
d) Press Exit to return to watching TV.
Reminder & Autotune Timers
A Reminder Timer message will appear on your screen reminding you of the program
just before it begins. Press Info to view the Reminder or press Cancel to exit out of the
Reminder. When you press Info on the Reminder message, press OK on the program
name to tune to the program.
Setting an Autotune Timer
a) Press the Guide button on the remote control.
b) Navigate to future programs by using the arrow buttons on the remote to move the
highlight through the Guide.
c) Press OK on the program that you want to set the Autotune timer for. Select Set Autotune.
An orange circle symbol on the Guide indicates that an Autotune Timer is set.
d) Press Exit to return to watching TV.
Before the program begins, an alert will appear on your screen giving you the option
to tune in or Cancel. You can edit the Autotune Alert Timer notification to 0 seconds
(default), 30 seconds, 2 minutes or 5 minutes through Settings on the Menubar.
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Schedule Event
You can create reoccurring Reminder and Autotune Timers through Scheduled Events.
a) Press Menu on your remote control, navigate to Recordings, then Down to
Schedule Event, and press OK. You can Edit the channel number, time, type of timer
(Recording, Reminder or Autotune) and frequency of the event.
b) Highlight OK and press OK.
Infobar
The InfoBar provides quick access to information about the programs that are on now or will
be on in the future.
Infobar
You can access the Infobar three ways:
1. P ress Info on your remote control. Press Info again to display a more detailed program
description.
2. Press the Up/Down buttons on your remote control.
3. When changing channels, the Infobar will appear automatically.
Navigate using the Infobar
When the Infobar is present on the screen, you can perform the following actions without
leaving the channel you are on.
a Press OK on the remote to Record Program, Record Series, or Expand Info for the
current program you are viewing.
b) N
avigate to other channels by pressing the Up/Down arrows and press OK to tune to
that channel.
c) N
avigate to future programs by pressing the Left/Right arrows. Press OK while
viewing the Infobar for a future program to: Schedule Event, Record Program,
Record Series, Set Reminder, Set Autotune, Expand Info. Use the arrow buttons
on the remote to move the highlight through the actions and press OK to select.
Note: Recording options will be available to DVR subscribers only.
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On Demand
On Demand provides access to VOD (Video on Demand) movies and programs. You can
pause, rewind or fast forward during viewing.
On Demand
a) Press Menu on the remote control.
b) Use the Arrow keys to highlight On Demand. Press OK.
c) V
OD On Demands are grouped into categories for easier navigation. Using the Arrow
keys on the remote control, select a category and press OK. When you select a
category, a list of available VOD On Demands display to the right.
d) U
sing the Arrow keys, highlight a VOD On Demand. Information on that VOD On
Demand will appear at the top of the screen. At any time, press the Left Arrow key to
return to the previous list of categories.
e) To watch VOD, select a VOD On Demand and press OK. A window will display options to:
- Play Trailer: plays the movie trailer
- Rent: purchases the movie and begins playing the movie
- Expanded Info: displays additional information about the movie
- Cancel: exits the window and returns to the list of VOD titles.
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f) If you select Rent, a message confirmation your rental will appear. Then the movie will
start playing.
On Demand
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My Library
My Library provides access to all your purchased movies and programs, scheduled
reminders and auto-tunes, system messages and Caller ID logs.
My Library
Press Menu on your remote control, navigate the highlight to My Library and press OK.
View/Edit Reminders
a) Arrow Down to Reminders on the left menu and press OK. You will see a list of
future Reminder and Autotune timers on the right menu.
b) To Cancel a future timer, highlight the program and press OK.
c) Highlight Cancel Timer/Reminder and press OK.
View Messages
a) A
rrow Down to Messages on the Left Menu and press OK. You will see a list of
messages related to DVR recordings, system announcements, or billing alerts on the
Right Menu.
b) To read or delete the message, highlight it and press OK.
c) On the box, highlight Delete to delete the message or Full Message to read it in full
and press OK.
Whenever you receive a new message an alert will appear on your screen. Press Info on your
remote to display the message, or press Exit to ignore the alert and view the message later.
TV Caller ID
If you subscribe to Caller ID from Atyaf, an alert will appear in the upper corner of your
screen when you receive a call. The alert will disappear after a few seconds or you can press
Exit on your remote control to remove the alert.
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View Caller ID History
To review a list of recent calls, go to Caller ID History in My Library.
a) A
rrow Down to Caller ID on the left menu and press OK. You will see a list of
received calls appears on the right menu.
b) Highlighting a Caller ID log entry will display the name and number of the caller, and
the date and time of the call in the upper right section of the screen.
c) P ress OK for the option to Delete, Delete All, Cancel, highlight the option, and press OK.
Parental Controls
Note: Parental Controls will not appear until you have created Parental Control in Settings.
Turn Parental Controls Off/On
Parental Controls are active once you have enabled them in the Settings Menu. See
Enable Parental Controls in the Settings section for instructions.
a) T o turn Parental Controls Off or On, press Menu on the remote control, navigate
the highlight to Control On/Off, and press OK.
a) Enter your account password and press OK to update the Parental Controls status.
b) Press Exit on your remote control to leave the Menu.
Parental controls/Settings
Many parents are concerned about their children watching unsuitable programming. To offer
parents more control over the programming and content their children can access, Parental
Controls enable parents to selectively block programming by channel or rating.
Settings
The Settings menu enables you to set viewing and hardware preferences for your TV
service. You can change the settings for Caller ID, Parental Controls, and Autotune
Alerts. This is where you also go to adjust your audio, video, and captioning settings and to
reboot your digital box.
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Settings
To access Settings, press Menu on your remote control, navigate the highlight to Settings
and press OK. Next, enter your account password (default password is 0).
Enable Parental Controls
a) Press Menu on your remote control, navigate the highlight to Settings and press OK
on the remote control.
b) Enter your account password and press OK.
c) N
avigate the highlight to Parental Control under the Main Preferences, press OK
to check the box, navigate the highlight to Submit and press OK.
Modify Parental Controls Settings
a) N
avigate back to Settings and enter your account password. Arrow Down to Users
and press OK. Arrow Down and highlight Users, press OK.
b) Arrow Right and highlight Parental Control, press OK.
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c) A
rrow Right and Up/Down to check the controls you want to activate for your family.
Once you have finished your selections, arrow Down to Submit, and press OK.
d) Press Exit on your remote control to leave Settings.
b) T o turn Parental Controls Off or On, press Menu on the remote control, navigate
the highlight to Control On/Off, and press OK.
c) Enter your account password and press OK to update the Parental Controls status.
d) Press Exit on your remote control to leave the Menu.
settings
Turn Parental Controls Off/On
Parental Controls are active once you have enabled them in the Settings Menu.
Channel Blocking
Channel Blocking enables or disables the list of channels you have blocked. Programs on
blocked channels cannot be watched regardless of the rating of the program(s) being shown.
To enable or Edit Channel Blocking, navigate to Settings.
a) Press Menu on your remote control, navigate the highlight to Settings and press OK
on the remote control.
b) Enter your account password and press OK.
Enable Channel Blocking
a) Arrow Right and highlight the check box next to Channel Blocking, press OK.
b) Arrow Right and highlight Right to Edit, press OK.
c) A list of channels included in your package will appear on the right side of the screen.
Arrow Up/Down through the list and press OK on each channel that you want to
block. A lock icon will appear to the right.
d) Once you have finished your selections, arrow Down to Update, and press OK.
e) Arrow Down and highlight Submit, press OK.
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Favorites
It’s easy to enjoy the channels you watch the most with personalized Favorites lists. You can
create multiple Favorites lists and quickly change the Guide to display one of the Favorites lists.
Create/Edit a Favorites List
Favorites
a) P ress Menu on your remote control, navigate the highlight to Favorites, and press OK
on the remote control.
b) Arrow Down, highlight Create, and press OK.
c) Press OK again to edit your favorites name. Navigate the highlight to Clear, next use
the Up/Down/Left/Right arrows to highlight the letters on the on-screen keyboard to
enter the name of the list.
d) Navigate the highlight to Done and press OK.
e) A
rrow Up/Down to select the channels you want to add to your list. Highlight the
channel, press OK on the remote control, and the favorites icon will appear on the right
of the channel you select. Continue to add or remove channels from your favorites lists
by repeating these steps.
f) When you are finished making your selections, arrow Right, highlight Update, and
press OK.
Now you can view only your favorite channels in the Interactive Guide. Repeatedly press
Guide on your remote control to cycle through your favorites lists. Once you have cycled
through all favorites lists, the Guide will Exit.
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Search
Search for a word across the Guide, VOD, DVR, and Cloud TV.
Favorites/search
Delete a Favorites List
a) P ress Menu on your remote control, navigate the highlight to Favorites, and press OK
on the remote control.
b) Arrow Down, highlight Delete, and press OK.
c) A
rrow Up/Down to select the favorite list to delete and press OK to highlight the list.
Navigate the highlight Down to OK, and press OK on your remote control.
d) A box will appear asking you to confirm that you want to delete the selected favorites
list. Highlight Yes to delete or No to Cancel, and press OK.
To Search
a) P ress Menu on your remote control, navigate the highlight to Search, and press OK on
the remote control.
b) The Enter Text box is highlighted. Press OK.
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c) Use the Up/Down/Left/Right arrows to highlight the letters on the on-screen
keyboard to enter the search keyword. The fewer letters used in the search, the better
chance you have of finding what you want.
d) Navigate the highlight to Done and press OK.
e) Arrow Down so Search is highlighted and press OK.
f) T he search results in order appear on the right side of the screen. Navigate the highlight
to the list and press OK to:
a. Tune to a program if it is currently on.
OR
Search/Widgets
b. A Menu will appear that will enable you to Schedule Event, Record Program,
Set Reminder, Set Autotune, and view Expanded Info for the program you
highlighted. Arrow Down and highlight the command or highlight Cancel and press
OK to return to the search results.
Widgets
Widgets provide up-to-date finance, news and sports headlines, weather forecasts and stock
market information on your TV.
a) Press Menu on your remote control, navigate the highlight to Widgets, and press OK
on the remote control.
b) Arrow Left/Right to navigate the highlight to Finance, News, Sports, Stocks, or
Weather and press OK.
c) Arrow Left/Right to navigate through Finance, News and Sports stories.
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d) Use the on-screen keyboard and the Arrow keys on your remote control to type in
stock ticker symbols. Highlight the on-screen Done button and press OK on your
remote control.
e) Highlight the Submit button.
f) Press OK. The stock and stock price will display on the TV.
Cloud TV
g) Arrow Down to exit back to the Widget menu bar.
h) Press Exit to close the Widgets application.
If not available now, these will be in a future release or software upgrade.
Cloud TV
Cloud TV brings Internet content direct to your TV screen. You can access YouTube videos or
view photos with Picasa.
YouTube
YouTube is the largest video sharing community. Now you can discover, watch, upload and
share videos.
Access YouTube
a) Press Menu on your remote control, navigate the highlight to Cloud TV, and press OK
on the remote control. You will see the options for YouTube, Picasa and Search.
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Cloud tv
b) Arrow Down, highlight YouTube, and press OK.
c) A
rrow Up/Down to select videos from Featured, Most Popular Today/This Week/
All Time, Top Rated and Top Favorites. All videos come directly from YouTube.
d) A
rrow Up/Down to select a video to watch. Video information will display at the top of
your TV screen. Press OK. The video will now play.
e) When the selected video is done playing, a Suggestions list of videos will be displayed.
Arrow Up/Down to select a video to play and press OK on the remote control -orpress Exit to return to live TV.
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YouTube Settings
YouTube Settings give you access to videos associated with any public YouTube user account.
a) Scroll Down to Settings. Press OK.
b) YouTube Settings window will appear. The username textbox will be highlighted. Press
OK. A keyboard will appear on the screen.
Cloud TV
c) Using the Arrow keys on the remote control, enter in a YouTube username by selecting
a letter or number and pressing OK.
d) When you are done entering the username, highlight Done, and press OK.
e) Scroll down to Save and press OK. The YouTube username will be saved. If you select
Clear, your login info will no longer be saved and My Videos, Subscriptions and My
Favorites will not appear in the YouTube main menu. If you select Cancel, you will
return to the YouTube main menu.
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Cloud tv
f) My Videos, Subscriptions and My Favorites will now appear in the YouTube main
menu. You can now access the videos found on the username’s YouTube profile page.
Metachannels
Metachannels provides the largest index of Internet video channels and shows.
Access Metachannels
a) P ress Menu on your remote control, navigate the highlight to Cloud TV, and press OK
on the remote control.
b) Arrow Down to highlight Metachannels and press OK.
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c) A list of categories will be displayed. Arrow Up/Down to select a video category. Press
OK on the remote control.
Cloud TV
d) A list of internet channels within your selected category is displayed. Arrow Up/Down to
select a specific Web channel or show. Press OK.
e) A list of episodes will be displayed. Arrow Up/Down to select an episode to play. Press
OK on the remote control. The video will begin playing.
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Cloud tv
f) When the selected video is done playing, a Suggestions list will be displayed, listing
related videos to the one you just watched. Arrow Up/Down to select a video to play
and press OK.
g) Press Left Arrow key to return to the previous Metachannels listing or press Exit to
return to live TV.
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Picasa
Picasa gives you access to publicly uploaded photos or you can login to your Picasa account
to view your personal photos privately on your TV.
Access Picasa
a) Press Menu on your remote control, navigate the highlight to Cloud TV, and
press OK on the remote control. Navigate the highlight down to Picasa and
press OK.
b) Arrow Up/Down to highlight Featured Photos or Recent Photos. Featured
Photos are a collection of popular public photos. Recent Photos are a collection
of the most recently uploaded public photos.
Cloud TV
c) Press OK
d) Arrow Left/Right to scroll through the collection of photos.
e) P ress OK to view a photo in full-screen slideshow mode. Arrow Left/Right to
scroll through the photos in full-screen mode.
f) Press Stop button to exit from slideshow mode.
g) Press Stop again to exit to the Picasa main menu.
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Picasa Settings
Picasa Settings provides access to personal photos by logging into a valid Picasa account.
You will be able to view your photo albums and display the photos on the TV.
a) Scroll down to Settings.
Cloud tv
b) Press OK to bring up the Picasa Settings window.
c) The username textbox will be highlighted. Press OK. A keyboard will appear on
the screen.
d) Using the Arrow keys on the remote control, enter in your Picasa username
(usually an email address) by selecting a letter or number and pressing OK.
e) When you are done entering the username, select Done, and press OK.
f) A
rrow down to the password text box. Type in your password, highlight Done
and press OK.
g) S croll down to highlight Save. Press OK. Your account settings will be saved.
If you select Clear, your login info will no longer be saved and My Photos and
People will not appear in the Picasa menu. If you select Cancel, you will return
to the Picasa main menu.
h) M
y Photos and People will now appear in the Picasa main menu. You can now
access your online photo albums and display them as full-screen on the TV.
If not available now, these will be in a future release or software upgrade.
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Stream Management
Stream Management lets you decide which channels to watch when you’ve exceeded your
subscribed bandwidth to the home.
When a requested stream exceeds the available bandwidth, the requesting STB
displays messages that
(1) explains that the stream request exceeds available bandwidth
(2) offers alternative viewing options for the subscriber
- Join this Channel: the STB auto-tunes to the selected active channel
- Watch a Program from your DVR: the STB displays the available DVR listings you
can watch
- I nterrupt this Channel: the STB tunes to the channel you wanted and interrupts the
other STB from its current channel viewing
- Cancel: the message window closes and no video will stream on the channel. You must
go to Guide or Menu or press OK to display the Stream Management options again
Stream management
Once you select an active stream to manage, the following options are presented:
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Remote Scheduling
Remote Scheduling allows you to schedule new recordings and manage existing ones through
any web browser while away from your home.
Log into your account
Remote Scheduling
a. O
pen a web browser to www.duocounty.com. Type in your Username and Password.
Click on the Login button.
b. O
nce you’ve logged in, click on one of the tabs at the top of the webpage to schedule
and manage recordings or account settings.
- Home: A row of popular programs are displayed. Clicking on a program photo will
display a list of upcoming episodes which you can choose to record.
- Guide: Displays guide information from which you can select a program to record
- To Record: Displays the list of programs to be recorded
- Recordings: Displays the list of DVR recordings stored on your STB
- Account: Change your username, password, email address, or re-name your DVR STBs
- Sign Out: Log out of your account session
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Record a program
a. C
lick on the Guide tab. The Guide will appear. Click on the program you want to
record. Program information will display, along with Record Episode and Record
Series buttons.
Remote Scheduling
b. C
lick Record Episode to record that specific episode or click Record Series to
record all episodes of the program. A message appears confirming that your scheduled
recording was successful. On your STB Guide, a (single episode) or
(series
recording) will appear next to the program indicating the program will record.
c. To search for a program to record, type in a keyword in the Search Guide box at
the top of the webpage and press Enter. A list of programs including the keyword is
displayed.
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Remote Scheduling
d. Click on a program episode. Program information is displayed, along with Record
Episode and Record Series buttons. Click Record Episode to record that specific
episode or click Record Series to record all episodes of the program. A message
appears confirming that your scheduled recording was successful. On your STB Guide, a
(single episode) or
(series recording) will appear next to the program indicating
the program will record. The program will also be added to your To Record list.
Manage your scheduled recordings
a. Click on To Record tab. A list of scheduled recordings is displayed.
b. Click on the x next to the show you want to delete. You can either cancel the scheduled
single recording or cancel the scheduled series recording.
Manage your DVR recordings
a. Click on the Recordings tab. The list of DVR recordings stored on your DVR STB will
appear.
b. Click on the x next to the program you want to delete. You can either delete that
specific recording or delete all recordings of that program.
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Manage your account settings
a. C
lick on the Account tab. You can change your username, password, email address or
rename your DVR STBs.
b. Click Save Changes.
Remote Scheduling
c. To sign out of your account session, click on Sign Out.
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Whole-Home DVR
(Digital Video Recorder)
TV on Your Terms
Whole-Home DVR (Digital Video Recorder)
Between going to work, chasing the kids, running errands, hitting the gym, and cheering on
your favorite teams, you may think watching your favorite TV shows is difficult to fit into your
schedule. Think again.
With your Digital Video Recorder (DVR), you can easily record the programs you want to
watch and then view them whenever it’s convenient for you. Plus, a DVR lets you pause,
rewind, and replay the action during live TV.
Using your Whole-Home DVR
Record Live TV
Record the show you are watching by pressing the Record button. The show will be recorded until it
is scheduled to finish. To manually stop the recording before it is scheduled to finish, press Stop.
Record from Guide
Use the Guide to navigate to the show you want to record. Press the Record button on your
remote control to record the show.
Record by Search
a) N
avigate to the Menubar by pressing the Menu button, highlighting the Search
icon, and pressing OK.
b) P ress OK again to launch the on-screen keyboard and enter the first four letters of a
show’s title. Press Done.
c) Arrow Down and highlight Search Guide and press OK. Select Extended and press
OK.
d) Navigate to the program you want to record, highlight it, and press OK.
e) A
rrow Down to Record Program for a one-time recording and press OK. Or arrow
Down and highlight Record Series to record all episodes of the show.
View Recordings
a) Press the DVR List or LIST button on your remote control to launch the DVR menu.
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Create a Series Recording
a) Use the Guide to navigate to the show you want to record. Highlight the show and
press OK.
b) Highlight the option Record Series and press OK.
Whole-Home DVR (Digital Video Recorder)
b) Navigate to the show you want to view and press OK.
c) Play Recording will be highlighted, press OK again to view the show.
d) Press Fast Forward to advance the program. Press Fast Forward repeatedly to
change the fast forward speed by 2, 4, 10, or 25 times. Rapid Fast Forward will
advance the program 30 seconds.*
e) P ress Rewind to reverse the program. Press Rewind repeatedly to change the fast
forward speed by 2, 4, 10, or 25 times. Rapid Rewind will rewind the program 60
seconds.*
c) Press OK again and highlight Edit Series Recording and press OK. This menu
allows you to choose if you want to record All or New Only episodes to skip re-runs.
You can also edit start and stop times for a series recording.
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Delete a Show
a) Press the DVR button on your remote control to launch the DVR menu.
b) Navigate to the show you want to delete. Highlight Delete Recording and press OK.
Delete All Episodes of a Show
Whole-Home DVR (Digital Video Recorder)
a) Press the DVR button on your remote control to launch the DVR menu.
b) Navigate to the show folder you want to delete. Press OK.
c) Highlight one of the show episodes and press OK.
d) Highlight Delete All and press OK.
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Control Live TV
This option is available only on the DVR boxes. You cannot control Live TV from remote
digital boxes.
a) Press Pause on your remote control to pause the program. Programs can be paused for
up to 30 minutes as long as the current channel is not changed.
b) To resume watching the program, press Play.
c) Press Rewind to reverse live TV or a recorded program.
d) Press Rewind repeatedly to change the rewind speed by 2, 15, 50, or 300 times.
Follow the same process to Fast Forward live TV that has been paused.*
e) Press Stop on your remote control to return to Live TV.
Manage DVR Recordings
To access your DVR recordings, press Menu on the remote and arrow to select DVR. Here
you can view current and future recordings, edit and cancel recordings, sort and prioritize
recordings, schedule future events and timers, and review your DVR history.
View Recordings
a) Arrow Down and highlight Recordings on the left menu and press OK. Next you have
the option to sort your recordings by All, Date, Title, Channel and Viewed/Not.
b) Arrow Right and highlight the recording you want to view and press OK.
c) For a recording in progress, arrow Up/Down and highlight Play Recording, Lock, or
Stop Recording.
d) F or completed recordings, arrow Up/Down and highlight Play Recording, Lock,
Delete Recording, or Edit Series Recording and press OK.
View Future Recordings
a) Arrow Down and highlight To Record on the left menu and press OK. Next you have
the option to sort your future recordings by Date, Title, Channel, Skipped/Not.
Schedule Priority
Whole-Home DVR (Digital Video Recorder)
rrow Right and arrow Up/Down to view future recordings. Press Page Up/Down on
b) A
the remote to navigate through the list one page at a time.
c) To edit a future recording, highlight the recording on the right menu and press OK.
d) F or Series Recordings, arrow Up/Down and highlight Edit Recording and press
OK to change the start and end time.
e) Highlight Edit Series Recording and press OK to change the channels on which
to record the program, whether the program should record in Standard or High
Definition, to record New Only or All Episodes, to start the program early or End
the program late, and to limit the number of episodes to record.
rrow Down and highlight Schedule Priority on the Left Menu and press OK. Next,
a) A
you have the option to change the priority of your scheduled recordings.
ighlight the recording, press OK, next arrow Down the list to either Move Down,
b) H
Move Up, Edit Series Recording, or Cancel Series Recording, and press OK. The
list is sorted with the highest priority recordings at the top of the list. In the event of
a scheduling conflict, the programs with higher priority will record instead of a lower
priority program.
33
Schedule Event
Whole-Home DVR (Digital Video Recorder)
a) Scheduling an event is ideal when you want to record or watch only a portion of a
program on a reoccurring basis.
b) Arrow Down and highlight Schedule Event on the Left Menu and press OK.
c) The Scheduled Events screen lists all the information about the channel, start time
and duration, date and frequency of recording. If anything is not correct, highlight the
incorrect item and press OK.
d) Arrow Up or Down to enter the correct information and press OK.
34
Set the Event
a) A
rrow Down and highlight Type and press OK. The highlight will become Left/Right
arrows.
b) A
rrow Left or Right until you see the event type you want (Recording, Autotune,
Reminder), then press OK.
NOTE: The Set Recording option will be available to DVR subscribers only.
Record History
Arrow Down to Record History and press OK. Arrow Down the list to see the log of
the past 25 DVR events that were started, stopped, skipped, or deleted.
Lock or Unlock a Recording
a) Press Menu on the remote and arrow to select DVR.
b) Navigate the highlight to the list of the recordings on the right of the screen.
c) Highlight a recording and press OK.
d) Arrow Down the list to Lock and press OK. A lock icon will appear in front of the title
of the program that is locked. This will prevent your recording from being deleted to
make space for a new recording.
e) To unlock, repeat the same process and highlight Unlock and press OK.
Whole-Home DVR (Digital Video Recorder)
Set Event Frequency
a) Arrow Down and highlight Freq and press OK. The highlight will become Left/Right
arrows.
b) Arrow Left or Right until you see the frequency you want (Single, Weekly, M-F,
Every Day), then press OK.
c) Arrow Down and highlight OK on the Schedule Event screen and press OK. You will be
returned to DVR Menu and press Exit to return to the Guide.
35
Remote Control Guide
TV Power
Shuts stream to TV OFF
Record
Pause
Rewind
Stop
Play
to Dvr menu
Menu
NavIgation
buttons
Guide - display
the guide
Volume up
Volume down
MUTE SOUND
Day up
day down
Fast Forward
Live TV
Info - Program
information
OK - navIgation Select
Exit - quit a function
Last CHANNEL
Channel up
Channel down
FAVORITES
Closed Caption
page up
page down
Number
Key Pad
36
Remote Control Guide
TV, AUD, DVD,
VCR, STB
Use one remote to control
multiple devices.
SETUP
Use for programming
sequences of devices
controlled by the remote.
SKIP FORWARD,
SKIP BACK, REW, PLAY,
FFWD, STOP,
PAUSE, RECORD
In STB mode, these control
the DVR functions. In other
modes, these can control a
VCR, DVD player or DVR.
MENU
Displays the menu.
GUIDE
Opens the Interactive
Program Guide.
POWER
Turn on/off a selected
device.
DVR LIST
Display a list of recorded,
future and series rules on
your DVR.
LIVE
Return to watching live TV.
INFO
Display the current channel
and program information.
Press again
for more detail.
BROWSE, SEARCH,
ARROW AND OK
Navigate and select
onscreen choices.
EXIT
Exit the current screen.
DAY+/Jump ahead or back one
day in the Interactive
Program Guide.
PAGE+/Page up or down in menu
screens and Interactive
Program Guide.
RED, GREEN,
YELLOW, BLUE
Access additional features
on your set-top box.
CHANNEL +/Changes to the next
higher or lower channel.
VOL +/Raise or lower the volume.
LAST
Recall the last channel you
were watching.
MUTE
Turn the sound off or on.
FAV
View your favorite
channels.
INPUT
In TV control mode, will
change the input of the
device you are controlling.
NUMBER KEYS (0-9)
Directly select a channel.
37
Notes
38
Notes
39
Columbia Store
221 Dohoney Trace, Columbia, Kentucky 42728
Hours: Monday - Friday 8am to 6pm; Saturday 9am to 6pm
(270) 343-3131 • (270) 378-4141 • (207) 433-2121
www.duocounty.com
Cornerstone Group © 2014
Jamestown Headquarters
2150 North Main Street, Jamestown, Kentucky 42629
Hours: Monday - Friday 8am to 5pm