EXTender 4000 for IP ™ EXTender 4000 A single-user client device delivering corporate PBX functionality to teleworkers and remote call center agents over a LAN, public and private packet networks Distributed Voice Solutions For The Extended Enterprise Remote employees can now experience true network convergence – seamless con- OVERVIEW nectivity to the corporate voice and data networks over a LAN, public or private packet networks. The EXTender 4000 utilizes a teleworker’s existing IP network connection ™ through a router, DSL or cable modem, other remote access device or a company’s private network to connect to the corporate By the year 2003, GartnerGroup estimates that more than 137 million users worldwide, including one-third of the U.S. work force, will engage in at least part-time telecommuting as a function of their employment contracts. Teleworking has become a strategic advantage for many companies, allowing them to recruit and retain skilled employees, save money on real estate and increase employee productivity. But to be truly productive, remote workers need access to the same set of tools at their home that they have in their office – high-speed data connectivity and a feature-rich telephone system. voice and data systems. The EXTender 4000 can be connected to all standardscompliant cable and DSL customer premise equipment (CPE) equipped with a 10Base-T Ethernet port. Iwatsu’s Distributed Voice Solutions affordably and seamlessly extend the features and functionality of existing corporate voice systems to branch offices, remote call center agents, telecommuters and mobile workers across traditional and next-generation networks. Our solutions provide businesses with a managed migration path to the telephony applications of the future, enabling them to leverage their investments in existing voice systems, access new applications being offered by next generation service providers, and maintain a single, unified voice system for their increasingly distributed workforces. Iwatsu’s EXTender 4000, developed by MCK Communications specifically for Iwatsu, provides a teleworker or remote call center agent with the same digital telephone set and all the features they have in the corporate office or call center. By sending the voice traffic and signaling over a managed IP network back to one of Iwatsu’s PBXgateways located at the corporate site, the EXTender 4000 allows voice traffic to be seamlessly carried over an existing data network. VOICE LOOKS LIKE DATA MCK’s Remote Voice Protocol over Internet Protocol (RVPoIP)™ converts voice and signaling information into IP data packets, which can be transmitted over any TCP/IP network. The EXTender 4000 performs sophisticated echo cancellation and noise detection algorithms to improve voice service quality. MCK’s packetized voice can be transmitted over any managed IP network that can guarantee sufficient bandwidth and Quality of Service (QoS). The EXTender 4000 performs best over managed networks, such as DSL or a private campus network. KEY BENEFITS • Converged Network Services Off-premises employees enjoy full remote access – to both voice and data networks – over a single packet network connection to the corporate office. • Increased Productivity Remote workers use the same phones, with all of the features and capabilities that are supported on the corporate PBX. • Simplified Administration A system administrator, via one gateway unit located at the corporate office, can manage all of the remote users’ set-up and administration virtually. Only one network infrastructure to manage for voice and data. • LAN or WAN Access Integrated hub outfitted with two 10Base-T Ethernet ports permits two configurations. A LAN or WAN network access device can be attached to one port. And the user has the option of connecting a PC to the second Ethernet port. • Flexibility Works with any managed TCP/IP network today, and provides a path to tomorrow’s emerging next-generation network topologies. EXTender 4000 IP Router, DSL or Cable Modem EXTender 4000 DSL, Cable or Frame Relay access Digital Phoneset PBXgateway or PBXgateway II Router Public or Private Network Frame Relay, DSL or T1 access PBX LAN PC Home Office Corporate Office Phone PC 10Base-T LAN Power OPERATING ENVIRONMENT • Temperature: 32°–130°F (0°–55°C) KEY FEATURES • Auto Connect Mode BACK VIEW • Comfort Noise Generation HARDWARE • Dynamic and Static IP Addressing Form Factor: Small footprint, desktop or wall mountable unit • Support for IP Precedence and DiffServ QoS mechanisms GENERAL SET-UP GUIDELINES • The EXTender 4000 must be terminated by either of Iwatsu’s PBXgateways at the corporate office • The Extender 4000 supports MCK’s RVPoIP over any managed IP network Connectors included on unit: • One RJ-11/RJ-45 port for digital telephone set • One RJ-45 10Base-T Ethernet for PC connection • One RJ-45 10Base-T Ethernet for LAN or WAN connection • One power supply • Internal hub allows the EXTender 4000 to plug directly into a LAN via 10Base-T Ethernet port for intranet use, or plug the EXTender 4000 into a 10Base-T interface on a network access device for connection to the WAN for remote access applications Other Components: • Second 10Base-T Ethernet port available for PC connection to the EXTender 4000 • Choice of voice compression algorithms: • Network should be configured to provide Quality of Service* (QoS) support in order to guarantee voice quality • Size: 6.3" x 5.35" x 1.35" (160mm x 136mm x 34.25mm) • Weight: 0.6 lb (0.3 kg) REGULATORY APPROVALS • FCC Part 15 Class B, NRTL/CSA and CE Mark WARRANTY • One-year limited warranty for parts and labor VOICE PROTOCOLS • G.729A (8 Kbps) • G.726 (24 or 32 Kbps ADPCM) • G.711 (64 Kbps PCM) • G.165 echo canceller software, with MCK proprietary double-talk detection enhancement SOFTWARE SUPPORT • Voice packets are tagged for network traffic prioritization using IP Precedence or DiffServ NETWORK MANAGEMENT POWER SUPPLY • Telnet, inband RVP, SNMP, HTML (monitoring only), phone display (limited features) • External adapter (included) OPERATING SYSTEM & UPGRADE DIMENSIONS • Motorola 68EN302 processor • 4 MB flash memory • DSP Analog Devices 2187 (52 MIPS) • Minimal setup programming required, accomplished via Telnet, inband RVP or phone menus at teleworker’s location • TCP/IP protocol • Relative humidity: 5 to 95% (non-condensing) • Line voltage: 120 VAC • Voltage requirement: 12 VDC • Wind River’s VxWorks® • Power supply: 800 mA • Software upgradeable via LAN FTP • Maximum power draw: 16 Watts Product specifications subject to change without notice. MCK, the MCK logo, EXTender, PBXgateway, RVP and RVPoIP are trademarks of MCK Communications, Inc. Other brand and product names referenced herein are trademarks of their respective holders. *Iwatsu’s IP-based products utilize Voice over IP (VoIP) technology to deliver remote voice solutions. The voice quality of these solutions is dependent on variables such as available bandwidth, network latency and quality of service (QoS) initiatives, all of which are controlled by the network and Internet service providers. Because these variables are not in Iwatsu’s control, it cannot guarantee the performance of the user’s IP-based remote voice solution. 1-800-974-5070 www.iwatsu.com Iwatsu America, Inc. 430 Commerce Blvd. Carlsdadt, NJ 07072 Part Number: 108412 All features and specifications of the products described herein are subject to change. Consult with your Authorized Iwatsu Distributor for details. Copyright 2001 Iwatsu America, Inc. All Rights Reserved. Printed In USA.
* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project