Health and Safety
Health and Safety
* These health & safety warnings are periodically updated for accuracy and completeness.
Check for the latest version.
Before Using the Headset:
• Read and follow all setup and operating instructions provided with the headset.
• Review the hardware and software recommendations for use of the headset. Risk of discomfort
may increase if recommended hardware and software are not used.
• Your headset and software are not designed for use with any unauthorized device, accessory
and/or software. Use of an unauthorized device, accessory and/or software may result
in injury to you or others, may cause performance issues or damage to your system and
related services.
• To reduce the risk of discomfort, adjust the inter-pupillary distance (IPD) for each user
before use of the headset.
• A comfortable virtual reality experience requires an unimpaired sense of motion and
balance. Do not use the headset when you are: Tired; need sleep; under the influence of
alcohol or drugs; hung-over; have digestive problems; under emotional stress or anxiety; or
when suffering from cold, flu, headaches, migraines, or earaches, as this can increase your
susceptibility to adverse symptoms.
• We recommend seeing a doctor before using the headset if you are pregnant, elderly, have
pre-existing binocular vision abnormalities or psychiatric disorders, or suffer from a heart
condition or other serious medical condition.
Some people (about 1 in 4000) may have severe dizziness, seizures, eye or muscle twitching
or blackouts triggered by light flashes or patterns, and this may occur while they are watching
TV, playing video games or experiencing virtual reality, even if they have never had a seizure
or blackout before or have no history of seizures or epilepsy. Such seizures are more common
in children and young people under the age of 20. Anyone who experiences any of these
symptoms should discontinue use of the headset and see a doctor. Anyone who previously
has had a seizure, loss of awareness, or other symptom linked to an epileptic condition should
see a doctor before using the headset.
This product should not be used by children under the age of 13, as the headset is not sized
for children and improper sizing can lead to discomfort or health effects, and younger children
are in a critical period in visual development. Adults should make sure children (age 13 and
older) use the headset in accordance with these health and safety warnings including making
sure the headset is used as described in the Before Using the Headset section and the Safe
Environment section. Adults should monitor children (age 13 and older) who are using or have
used the headset for any of the symptoms described in these health and safety warnings
(including those described under the Discomfort and Repetitive Stress Injury sections), and
should limit the time children spend using the headset and ensure they take breaks during
use. Prolonged use should be avoided, as this could negatively impact hand-eye coordination,
balance, and multi-tasking ability. Adults should monitor children closely during and after use
of the headset for any decrease in these abilities.
General Precautions:
To reduce the risk of injury or discomfort you should always follow these instructions and
observe these precautions while using the headset:
• Use Only In A Safe Environment: The headset produces an immersive virtual reality
experience that distracts you from and completely blocks your view of your actual
ff Always be aware of your surroundings before beginning use and while using the
headset. Use caution to avoid injury.
ff Use of the headset may cause loss of balance.
ÌÌ Remember that the objects you see in the virtual environment do not exist in the real
environment, so don’t sit or stand on them or use them for support.
ÌÌ Remain seated unless your game or content experience requires standing.
ff Serious injuries can occur from tripping, running into or striking walls, furniture or other
objects, so clear an area for safe use before using the headset.
ff Take special care to ensure that you are not near other people, objects, stairs, balconies,
open doorways, windows, furniture, open flames, ceiling fans or light fixtures or other
items that you can bump into or knock down when using—or immediately after
using—the headset.
ff Remove any tripping hazards from the area before using the headset.
ff Remember that while using the headset you may be unaware that people and pets may
enter your immediate area.
ff Do not handle sharp or otherwise dangerous objects while using the headset.
ff Never wear the headset in situations that require attention, such as walking, bicycling,
or driving.
Make sure the headset is level and secured comfortably on your head, and that you see
a single, clear image.
Make sure the headset and sensor cables are not choking or tripping hazards.
Ease into the use of the headset to allow your body to adjust; use for only a few minutes at a
time at first, and only increase the amount of time using the headset gradually as you grow
accustomed to virtual reality. Looking around and using the input device when first entering
virtual reality can help you adjust to any small differences between your real-world movements
and the resulting virtual reality experience.
Do not use the headset while in a moving vehicle such as a car, bus, or train, as this can
increase your susceptibility to adverse symptoms.
Take at least a 10 to 15 minute break every 30 minutes, even if you don’t think you need it.
Each person is different, so take more frequent and longer breaks if you feel discomfort. You
should decide what works best for you.
Listening to sound at high volumes can cause irreparable damage to your hearing. Background
noise, as well as continued exposure to high volume levels, can make sounds seem quieter
than they actually are. Due to the immersive nature of the virtual reality experience, do not
use the headset with the sound at a high volume so that you can maintain awareness of your
surroundings and reduce the risk of hearing damage.
• Immediately discontinue using the headset if any of the following symptoms are
experienced: seizures; loss of awareness; eye strain; eye or muscle twitching;
involuntary movements; altered, blurred, or double vision or other visual abnormalities;
dizziness; disorientation; impaired balance; impaired hand-eye coordination; excessive
sweating; increased salivation; nausea; lightheadedness; discomfort or pain in the head
or eyes; drowsiness; fatigue; or any symptoms similar to motion sickness.
• Just as with the symptoms people can experience after they disembark a cruise ship,
symptoms of virtual reality exposure can persist and become more apparent hours
after use. These post-use symptoms can include the symptoms above, as well as
excessive drowsiness and decreased ability to multi-task. These symptoms may put
you at an increased risk of injury when engaging in normal activities in the real world.
• Do not drive, operate machinery, or engage
in other visually or physically demanding
activities that have potentially serious
consequences (i.e., activities in which
experiencing any symptoms could lead to death, personal injury, or damage to property),
or other activities that require unimpaired balance and hand-eye coordination (such as
playing sports or riding a bicycle, etc.) until you have fully recovered from any symptoms.
• Do not use the headset until all symptoms have completely subsided for several hours. Make
sure you have properly configured the headset before resuming use.
• Be mindful of the type of content that you were using prior to the onset of any symptoms
because you may be more prone to symptoms based upon the content being used.
• See a doctor if you have serious and/or persistent symptoms.
Repetitive Stress Injury:
Using the device can make your muscles, joints or skin hurt. If any part of your body becomes
tired or sore while using the headset or its components, or if you feel symptoms such as
tingling, numbness, burning or stiffness, stop and rest for several hours before using it again.
If you continue to have any of the above symptoms or other discomfort during or after use,
stop use and see a doctor.
Interference with Medical Devices
The Headset, Sensor, and Remote contain magnets or components that emit radio waves,
which could affect the operation of nearby electronics, including cardiac pacemakers, hearing
aids and defibrillators. If you have a pacemaker or other implanted medical device, do not use
the headset without first consulting your doctor or the manufacturer of your medical device.
Maintain a safe distance between the headset and your medical devices, and stop using the
headset if you observe a persistent interference with your medical device.
The remote supplied with your headset contains a coin/button cell battery.
• CHOKING HAZARD. The simple input device is not a toy. It contains a battery, which is a small
part. Keep away from children under 3.
• If the coin/button cell battery is swallowed, it can cause severe internal burns and potential
perforation of esophagus in just 2 hours and can lead to death.
• If you think batteries might have been swallowed or placed inside any part of the body, seek
medical attention, and have your doctor call the battery ingestion hotline at (202)625-3333.
• Keep new and used batteries away from children. If the battery compartment does not close
securely, stop using the product and keep it away from children.
• Keep in original package until ready to use. Dispose of used batteries promptly.
• Risk of fire. Batteries can explode or leak if installed backwards, disassembled, charged,
crushed, missed with used or other battery types, or exposed to fire or high temperature.
• Warning required by the State of California: Perchlorate Material - special handling may apply,
• Refer to for proper maintenance, replacement, and disposal
of batteries.
• Your headset may have come with a third-party controller, consult the manufacturer for health
and safety warnings for the controller.
• If available, use wrist straps with controllers to secure the controller to your wrist when in use.
• Do not install batteries backwards, charge, put in fire or mix with used or other battery
types as this may result in battery damage or leak causing injuries. Replace all batteries
at the same time.
• Reference Microsoft Xbox controller User Manual for proper maintenance and handling.
Electrical Shock
To reduce risk of electric shock:
• Do not modify or open any of the components provided.
• Do not use the product if any cable is damaged or any wires are exposed.
CA Prop 65
This product contains a chemical known to the State of California to cause cancer and birth
defects or other reproductive harm.
Damaged or Broken Device
• Do not use your device if any part is broken or damaged.
• Do not attempt to repair any part of your device yourself. Repairs should only be made by
an authorized servicer.
Contagious Conditions
To avoid transferring contagious conditions (like pink eye), do not share the headset with
persons with contagious conditions, infections or diseases, particularly of the eyes, skin or
scalp. The headset should be cleaned between each use with skin-friendly non-alcoholic
antibacterial wipes and with a dry microfiber cloth for the lenses.
Skin Irritation
The headset is worn next to your skin and scalp. Stop using the headset if you notice swelling,
itchiness, skin irritation or other skin reactions. If symptoms persist, contact a doctor.
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