Draco U-Switch User Manual
Draco
476 Series
U-Switch
User Manual
Edition: 2017-03-31
IHSE GmbH  Maybachstraße 11  88094 Oberteuringen  Germany
info@ihse.com  www.ihse.com  phone: +49 7546-9248-0  fax: +49 7546-9248-48
Draco U-Switch
Copyright
© 2017. All rights reserved. This information may not be reproduced in any
manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are
acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual,
the manufacturer assumes no liability for errors or omissions. The
manufacturer assumes no liability for damages resulting from the use of
the information contained herein.
The manufacturer reserves the right to change specifications, functions, or
circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer
shall not be liable for any loss, damage, or injury arising directly, indirectly,
incidentally, or consequently from the use of this product.
2
2017-03-31
Contents
Contents
1
About This Manual ....................................................................... 5
1.1
Scope .................................................................................. 5
1.2
Validity ................................................................................ 5
1.3
Cautions and Notes ............................................................ 5
2
Safety Instructions ....................................................................... 6
3
Description ................................................................................... 7
3.1
Application .......................................................................... 7
3.2
System Overview ................................................................ 7
3.3
Product Range .................................................................... 8
3.4
Upgrade Kits ....................................................................... 9
3.5
Accessories ......................................................................... 9
3.6
Device Views .................................................................... 10
3.7
4
5
6
3.6.1
Model K476-4U ................................................... 10
3.6.2
Model K476-8U ................................................... 11
3.6.3
Model K476-4U2 ................................................. 12
3.6.4
Model K476-4U4T ............................................... 14
Status LEDs ...................................................................... 15
Installation .................................................................................. 17
4.1
Package Contents ............................................................. 17
4.2
System Setup .................................................................... 17
4.3
Example Applications ........................................................ 18
Configuration .............................................................................. 20
5.1
Command Mode ............................................................... 20
5.2
Configuration of Multi-Screen Control ............................... 21
5.3
External Display (optional) ................................................ 23
5.4
External Control (optional) ................................................ 23
5.5
Firmware Update .............................................................. 23
Operation .................................................................................... 24
6.1
Switching a Source ........................................................... 24
6.1.1
2017-03-31
Switching via Keyboard ....................................... 24
3
Draco U-Switch
7
6.1.2
Switching via Mouse (Panning) ........................... 24
6.1.3
External Switching (optional)............................... 25
Specifications ............................................................................. 26
7.1
7.2
Interfaces .......................................................................... 26
7.1.1
USB-HID ............................................................. 26
7.1.2
RJ10 / 4P4C........................................................ 27
Supported Peripherals ...................................................... 27
7.2.1
8
7.3
Connector Pinouts ............................................................ 28
7.4
Power Supply .................................................................... 29
7.5
Environmental Conditions ................................................. 29
7.6
Size ................................................................................... 29
7.7
Shipping Weight ................................................................ 29
7.8
MTBF ................................................................................ 30
Troubleshooting ......................................................................... 31
8.1
9
10
11
USB-HID Devices ............................................... 27
USB-HID ........................................................................... 31
Technical Support ...................................................................... 32
9.1
Support Checklist .............................................................. 32
9.2
Shipping Checklist ............................................................ 32
Certificates .................................................................................. 33
10.1
CE Declaration Of Conformity ........................................... 33
10.2
North American Regulatory Compliance ........................... 34
10.3
WEEE ............................................................................... 34
10.4
RoHS/RoHS 2 ................................................................... 35
Glossary ...................................................................................... 36
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About This Manual
1
About This Manual
1.1
Scope
This manual describes how to install your U-Switch, how to operate it and
how to perform trouble shooting.
1.2
Validity
This manual is valid for all devices listed on the front page. The product
code is printed on the base of the devices.
1.3
Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be
followed to avoid any potential damage to hardware or property, loss of
data, or personal injury.
This symbol indicates important information to help you make the best use
of this product.
This symbol indicates best practice information to show recommended
and optimal ways to use this product in an efficient way.
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5
Draco U-Switch
2
Safety Instructions
To ensure reliable and safe long-term operation of your U-Switch please
note the following guidelines:
Installation
 Only use in dry, indoor environments.
 Only use the device according to this User Manual. Failure to follow
these procedures could result in damage to the equipment or injury to
the user or installer.
 The U-Switch and the power supply units can get warm. Do not install
components in an enclosed space without any airflow.
 Do not place the power supply directly on top of the device.
 Do not obscure ventilation holes.
 Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it
appears to be defective or has a damaged chassis.
 Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket
through to the power supply's AC power input.
 Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
 Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all
power cables have to be removed.
Repair
 Do not attempt to open or repair a power supply unit.
 Do not attempt to open or repair the U-Switch. There are no user
serviceable parts inside.
 Please contact your dealer or manufacturer if there is a fault.
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Description
3
Description
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3.1
Application
The U-Switch is used to communicate between several sources
(computer, CPU, KVM Extender CON Units) and several monitors with
one keyboard and mouse set only.
The U-Switch is especially suitable for use with KVM switches and KVM
extenders in the Draco family.
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3.2
System Overview
The U-Switch is connected to sources (computer, CPU, KVM extender
CON Units) using the cables supplied.
Keyboard and mouse are connected to the device.
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7
Draco U-Switch
1
Sources (computer, CPU, KVM Extender CON Units)
2
U-Switch
3
Keyboard, mouse
See Chapter 4.3, Page 18 for installation examples.
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3.3
Product Range
Model
Description
K476-4U
U-Switch 4 Port
K476-8U
U-Switch 8 Port
K476-4U2
U-Switch for parallel switching of 2x4 ports
K476-4U4T
U-Switch with 4 ports USB-HID and 4 ports USB 2.0
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Description
3.4
Upgrade Kits
Model
Description
455-8G
19"/1U rack mount kit to mount up to 2 devices
455-1K
Mounting plate to mount by screws
455-2K
Mounting plate to mount by snap on
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3.5
Accessories
Model
Description
260-5U
International power supply unit 100...240VAC / 5VDC / 4 A
476-CTRL4
Switch unit for switching of 4 port U-Switch devices via
push button, 4x LEDs
476-CTRL8
Switch unit for switching of 8 port U-Switch devices via
push button, 8x LEDs
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9
Draco U-Switch
3.6
Device Views
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3.6.1
Model K476-4U
Rear View
1
Connect to RJ10 / 4P4C (Port 1)
2
To CPU 1: USB-HID
3
Connect to RJ10 / 4P4C (Port 2)
4
To CPU 2: USB-HID
5
Connect to RJ10 / 4P4C (Port 3)
6
To CPU 3: USB-HID
7
Connect to RJ10 / 4P4C (Port 4)
8
To CPU 4: USB-HID
9
Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply
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Description
3.6.2
Model K476-8U
Rear View
1
Connect to RJ10 / 4P4C (Port 1)
2
To CPU 1: USB-HID
3
Connect to RJ10 / 4P4C (Port 2)
4
To CPU 2: USB-HID
5
Connect to RJ10 / 4P4C (Port 3)
6
To CPU 3: USB-HID
7
Connect to RJ10 / 4P4C (Port 4)
8
To CPU 4: USB-HID
9
Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply
13 Connect to RJ10 / 4P4C (Port 5)
14 To CPU 5: USB-HID
15 Connect to RJ10 / 4P4C (Port 6)
16 To CPU 6: USB-HID
17 Connect to RJ10 / 4P4C (Port 7)
18 To CPU 7: USB-HID
19 Connect to RJ10 / 4P4C (Port 8)
20 To CPU 8: USB-HID
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11
Draco U-Switch
3.6.3
Model K476-4U2
Rear View
1
Connect to RJ10 / 4P4C (Port 1)
2
To CPU 1.1: USB-HID
3
Connect to RJ10 / 4P4C (Port 2)
4
To CPU 2.1: USB-HID
5
Connect to RJ10 / 4P4C (Port 3)
6
To CPU 3.1: USB-HID
7
Connect to RJ10 / 4P4C (Port 4)
8
To CPU 4.1: USB-HID
9
Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply
13 Connect to RJ10 / 4P4C (Port 5)
14 To CPU 1.2: USB-HID
15 Connect to RJ10 / 4P4C (Port 6)
16 To CPU 2.2: USB-HID
17 Connect to RJ10 / 4P4C (Port 7)
18 To CPU 3.2: USB-HID
19 Connect to RJ10 / 4P4C (Port 8)
20 To CPU 4.2: USB-HID
21 Connect to USB-HID devices 3
22 Connect to USB-HID devices 4
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Description
USB-B connectors 1.2–4.2 must be connected to additional USB-HID
modules on the extender in order to allow parallel switching with USB-B
connectors 1.1–4.1.
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13
Draco U-Switch
3.6.4
Model K476-4U4T
Rear View
1
Connect to RJ10 / 4P4C (Port 1)
2
To CPU 1.1: USB-HID
3
Connect to RJ10 / 4P4C (Port 2)
4
To CPU 2.1: USB-HID
5
Connect to RJ10 / 4P4C (Port 3)
6
To CPU 3.1: USB-HID
7
Connect to RJ10 / 4P4C (Port 4)
8
To CPU 4.1: USB-HID
9
Connect to USB-HID devices 1
10 Connect to USB-HID devices 2
11 Service port
12 Connect to 5VDC power supply
13 Connect to RJ10 / 4P4C (Port 5)
14 To CPU 1.2: USB 2.0
15 Connect to RJ10 / 4P4C (Port 6)
16 To CPU 2.2: USB 2.0
17 Connect to RJ10 / 4P4C (Port 7)
18 To CPU 3.2: USB 2.0
19 Connect to RJ10 / 4P4C (Port 8)
20 To CPU 4.2: USB 2.0
21 Connect to USB 2.0 devices 3
22 Connect to USB 2.0 devices 4
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Description
USB-B connectors 1.2–4.2 must be connected to additional USB 2.0
embedded modules.
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3.7
Status LEDs
The U-Switch is fitted with a multi color LED on both sides for indication of
connection status:
Front View
Pos. LED
Status
Description
1
Status
(green)
Off
Device not ready
On
Device ready
Power
(red)
Off
Power supply not available
On
Power supply available
2
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15
Draco U-Switch
Rear View
Pos. LED
Status
Description
1
USB Status
CPU 1 (green)
Off
No connection to CPU 1
On
Connection to CPU 1
USB Status
CPU 2 (green)
Off
No connection to CPU 2
On
Connection to CPU 2
USB Status
CPU 3 (green)
Off
No connection to CPU 3
On
Connection to CPU 3
USB Status
CPU 4 (green)
Off
No connection to CPU 4
On
Connection CPU 4
Power
(red)
Off
Device not ready
On
Device ready
USB Status
CPU 5 (green)
Off
No connection to CPU 5
On
Connection to CPU 5
USB Status
CPU 6 (green)
Off
No connection to CPU 6
On
Connection to CPU 6
USB Status
CPU 7 (green)
Off
No connection to CPU 7
On
Connection to CPU 7
USB Status
CPU 8 (green)
Off
No connection to CPU 8
On
Connection to CPU 8
2
3
4
5
6
7
8
9
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Installation
4
Installation
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4.1
Package Contents
Your extender package contains the following items:

U-Switch

5VDC international power supply unit

German power cord

Quick Setup

4x USB cable (1.8 m, type A to type B)
Additional content for K476-8U / K476-4U2 / K476-4U4T:

4x USB cable (1.8 m, type A to type B)
If anything is missing, contact your dealer.
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4.2
System Setup
First time users are recommended to setup the system with the CPU Unit
and the CON Unit in the same room as a test setup. This will allow you to
identify and solve any cabling problems, and experiment with your system
more conveniently.
1.
Switch off all devices.
2.
Connect the USB cables to the CPUs (CON Units) and to the USwitch.
3.
Connect mouse and keyboard to the U-Switch.
4.
Connect the 5VDC power supply with the U-Switch.
5.
Power up the system.
When powering the U-Switch, a boot process will be enabled. The
duration depends from the size of the U-Switch (4 port version: ca.
30 s, 8 port version: ca. 50 s).
Only after completion of the boot process, the U-Switch can be used
and keyboard and mouse will be enabled.
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Draco U-Switch
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4.3
Example Applications
This section illustrates typical installations of the U-Switch:
U-Switch (Direct CPU connection)
18
1
Source (computer, CPU)
2
Switch button (see Chapter 5.4, Page 23)
3
U-Switch
4
Keyboard, mouse
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Installation
U-Switch (In combination with Draco KVM switch)
1
Draco KVM Switch
2
CON Units
3
Monitor LEDs (see Chapter 5.3, Page 23)
4
U-Switch
5
Keyboard, mouse
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19
Draco U-Switch
5
Configuration
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5.1
Command Mode
The U-Switch has a Command Mode that allows several functions via
keyboard command during normal use.
To enter Command Mode use a 'Hot Key' sequence and to exit Command
Mode, press <Esc>. While in Command Mode, the LEDs Shift and Scroll
on the console keyboard will flash.
In Command Mode normal keyboard and mouse operation will cease.
Only selected keyboard commands are available.
If no keyboard command is executed within 10 s after activating
Command Mode, it will be automatically deactivated.
The following table lists the keyboard commands to enter and to exit
Command Mode and to change the 'Hot Key' sequence:
Function
Keyboard Command
Enter Command Mode
(default)
2x <Right Shift> (or 'Hot Key')
Exit Command Mode
<Esc>
Change 'Hot Key' sequence
<current 'Hot Key'>, <c>,
<new 'Hot Key' code>, <Enter>
Until 2011-30-09:
<Left Ctrl> + <Left Shift> + <c>,
<'Hot Key' Code>, <Enter>
<Key> + <Key>
<Key>, <Key>
2x <Key>
20
Press keys simultaneously
Press keys successively
Press key quickly, twice in a row
(similar to a mouse double-click)
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Configuration
The 'Hot Key' sequence to enter Command Mode can be changed. The
following table lists the 'Hot Key' Codes for the available key sequences:
'Hot Key' Code
'Hot Key'
0
Freely selectable (2012-01-12)
2
2x <Scroll>
3
2x <Left Shift>
4
2x <Left Ctrl>
5
2x <Left Alt>
6
2x <Right Shift>
7
2x <Right Ctrl>
8
2x <Right Alt>
In a KVM switch configuration, choose different 'Hot Keys' for the
KVM Extender and the Draco U-Switch.
Set freely selectable 'Hot Key' (exemplary)
In order to set a freely selectable 'Hot Key' (e.g. 2x <Space>), use the
following keyboard sequence:
<current 'Hot Key'>, <c>, <0>, <Space>, <Enter>
Reset 'Hot Key'
In order to set a 'Hot Key' back to default settings of the extender, press
the key combination <Right Shift> + <Del> within 5 s after switching on the
CON unit or plugging in a keyboard.
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5.2
Configuration of Multi-Screen Control
The U-Switch can be flexibly configured for the use of Multi-Screen
Control via Tera tool, so the possibility of switching via mouse.
For a configuration proceed as follows:
1.
Execute the Tera tool on your computer.
2.
Select "Extras > KM-Switch MSC Configurator" in the menu bar.
3.
Connect the U-Switch via Mini-USB cable to your computer.
4.
Press the button "Search KM-Switch".
5.
Select your U-Switch from the list and press the button "Next >".
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21
Draco U-Switch
6.
Select the requested layout in the field "Arrangement" or select
"Free Layout" for a flexible layout.
7.
If you have selected "Free Layout", move the requested monitors
from the field "Available Screens" into the grid and arrange them
according to your requirements.
The monitors can be adjusted in terms of size, if required. Therefore
use the mouse and drag the monitors into the appropriate size by
using the selection points.
8.
Alternatively, you can open an already existing layout by using the
button "Open" or press the button "Save As" to store the curent
layout.
9.
Confirm your layout by pressing the button "Finish".
The configuration will be transferred to the U-Switch and stored.
Configurator Multi-Screen Control
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Configuration
5.3
External Display (optional)
The U-Switch has a RJ10 interface at each USB-HID port for CPUs (see
Chapter 7.1.2, Page 27). It provides the current status of the port, e.g. for
control of a status LED.
5.4
External Control (optional)
The U-Switch has a RJ10 interface at each USB-HID port for CPUs (see
Chapter 7.1.2, Page 27). The current switching status can be changed by
means of a contact-closure switch.
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5.5
Firmware Update
The U-Switch can be updated via service port. In order to perform an
update, proceed as follows:
1.
Remove all USB cables from the CPU ports of the U-Switch.
2.
Connect from a computer to the U-Switch via mini USB cable.
As a result, the U-Switch will open a flash drive.
3.
Copy the provided firmware files to the U-Switch. You do not have to
adhere to a special sequence.
4.
Restart the U-Switch.
5.
Before putting the U-Switch into operation again, you have to
reconnect to USB cables to the U-Switch with the power switched off.
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Draco U-Switch
6
Operation
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6.1
Switching a Source
6.1.1
Switching via Keyboard
From your console, you can switch between different monitors using a
keyboard sequence as follows:
1.
Open Command Mode with the 'Hot Key' (see Chapter 5.1, Page 20).
2.
Enter the number of the specific source or monitor and confirm with
the <Enter> key.
Command Mode will close and the keyboard LEDs will return to their
previous status.
Keyboard and mouse are connected to the specified source or
monitor.
When using the numeric keypad for switching, a confirmation of the
switching operation by using the <Enter> key is not necessary.
6.1.2
Switching via Mouse (Panning)
When panning the mouse cursor beyond the border of the monitor, you
can switch from your console to monitors located horizontally or vertically.
Monitors that are only arranged horizontally or vertically (e. g. 4x1, 8x1,
1x4, 1x8) have to be operated with the one-dimensional Multi-Screen
mode. Monitors that are arranged vertically and horizontally (e. g. 2x2,
4x2) have to be operated with the two-dimensional Multi-Screen mode.
Alternatively, the arrangement can be virtually done by a freely
configurable mode.
When using sources (computers, CPUs) in multi-head operation (e.g.
dual-head), the switching is only working manually via keyboard
commands. Any non-observance may have a negative influence on the
stability of the system.
The function cannot be guaranteed when using wireless keyboards and
mice.
24
2017-03-31
Operation
1.
2.
Activate the switching via mouse by executing the following keyboard
sequences:
–
One-dimensional mode (horizontal): 'Hot Key', <x>, <1>, <Enter>
–
One-dimensional mode (vertical): 'Hot Key', <x>, <3>, <Enter>
–
Two-dimensional mode: 'Hot Key', <x>, <2>, <Enter>
–
Freely configurable mode: 'Hot Key', <x>, <4>, <Enter>
(for configuration see Chapter 5.1, Page 20)
Move the mouse pointer beyond the border of the monitor to the
adjacent horizontal or vertical monitor.
Switching to the new monitor will occur instantly.
3.
Deactivate the switching via mouse by executing the following
keyboard sequence:
'Hot Key', <x>, <0>, <Enter>
4.
Unused or non-connected ports should be deactivated, if switching
via mouse is in use. In order to deactivate a port, switch to it at first
(manual switching). Afterwards deactivate the port by using the
following keyboard sequence:
–
5.
Re-activate the port by using the following keyboard sequence:
–
6.
'Hot Key', <x>, <d>, <Enter>
'Hot Key', <x>, <e>, <Enter>
Re-activate all ports at the same time by using the following keyboard
sequence:
–
'Hot Key', <x>, <c>, <Enter>
When switching to a deactivated port, the respective port flashes
periodically. After booting the U-Switch, you will be switched by default to
the first available port that is activated.
Additional software for calibration and positioning of the mouse pointer is
not necessary.
6.1.3
External Switching (optional)
Optionally, you can connect a button with a RJ10 interface to switch to the
respective source or monitor.
The RJ10 interface is separately available for each USB-HID port with
CPU connection.
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Draco U-Switch
7
Specifications
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7.1
Interfaces
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7.1.1
USB-HID
Our devices with USB-HID interface support a maximum of two devices
with USB-HID protocol. Each USB-HID port provides a maximum current
of 100 mA.
Keyboard
Compatible with most USB keyboards. Certain keyboards with additional
functions may require custom firmware to operate. Keyboards with an
integral USB Hub (Mac keyboards e.g.) are also supported.
Mouse
Compatible with most 2-button, 3-button and scroll mice.
Other USB-HID devices
The proprietary USB emulation also supports certain other USB-HID
devices, such as specific touch screens, graphic tablets, barcode
scanners or special keyboards. Support cannot be guaranteed, however,
for every USB-HID device.
Only two USB-HID devices are supported concurrently, such as keyboard
and mouse or keyboard and touch screen. A hub is allowed, but it does
not increase the number of HID devices allowed.
To support other USB 'non-HID' devices, such as scanners, web cams or
memory devices, choose our devices with transparent USB support.
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Specifications
7.1.2
RJ10 / 4P4C
This interface is used to establish a customer-specific communication with
the U-Switch.
External Status LED
To control an external LED to indicate the status of a port:
Connect the anode of the LED to pin 1 and the cathode to pin 2. Use a
suitable series resistor that you connect in series. The interface supplies
3.3 V output voltage with 15 mA max.
External Button
To control a port by an external button, use an NC (normally closed)
contact as a switch. This contact has to short-circuit pin 3 and pin 4 to
operate.
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7.2
Supported Peripherals
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7.2.1
USB-HID Devices
The U-Switch will support most USB-HID devices, including the vast
majority of keyboards and mice currently on the market. Many other kinds
of HID devices such as bar-code scanners and touch screens may also be
compatible
It is not possible to guarantee support for all available USB-HID devices.
In certain cases, custom firmware may be required.
USB-HID (and other) devices that are not supported as standard will
normally operate with our devices featuring transparent USB support.
Please note that concurrent operation of more than two USB-HID devices
is not possible even if you use a USB hub.
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27
Draco U-Switch
7.3
Connector Pinouts
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Connector USB Type B
Picture
Pin
Signal
Color
1
VCC (+5VDC)
Red
2
Data –
White
3
Data +
Green
4
GND
Black
Pin
Signal
Color
1
VCC (+5VDC)
Red
2
Data –
White
3
Data +
Green
4
GND
Black
Pin
Signal
Color
1
VCC (+5VDC)
Red
2
Data –
White
3
Data +
Green
4
n.c.
–
5
GND
Black
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Connector USB Type A
Picture
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Connector Mini USB Type B
Picture
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RJ10 / 4P4C
Picture
Pin
Signal
1
LED +
2
LED –
3
Dry Contact
4
GND
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2017-03-31
Specifications
Power Supply
Picture
Pin
Signal
Inside
VCC (+5VDC)
Outside
GND
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7.4
Power Supply
Voltage
5 VDC
Power Requirement



K476-4U: max. 500 mA
K476-8U: max. 700 mA
K476-4U2: max. 700 mA
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7.5
Environmental Conditions
Operating Temperature
41 to 113°F (5 to 45°C)
Storage Temperature
–13 to 140°F (–25 to 60°C)
Relative Humidity
Max. 80% non-condensing
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7.6
Size
U-Switch
209 x 143 x 42 mm (8.2" x 5.6" x 1.7")
Shipping Box
280 x 180 x 130 mm (11.0" x 7.1" x 5.1")
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7.7
Shipping Weight
U-Switch
0.6 kg (1.3 lb)
Shipping Box
1.1 kg (2.4 lb)
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29
Draco U-Switch
7.8
MTBF
The following table contains the mean time between failure (MTBF) in
power-on hours (POH). The estimate is based on the FIT rates of the
parts included. FIT rates are based on normalized environmental
conditions of T = 60°C and activation energy (Ea) of 0.7 eV. Calculations
are based on 90% confidence limit.
We estimate that inside the housing, temperature will be 15°C higher than
the ambient temperature. Therefore, the MTBF calculation refers to an
ambient temperature of 45°C. The humidity is limited to 60%.
4-Port U-Switch
487,000 POH
8-Port U-Switch
361,000 POH
2x 4-Port U-Switch
357,000 POH
4x USB-HID / 4x USB 2.0 U-Switch
468,000 POH
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Troubleshooting
8
Troubleshooting
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8.1
USB-HID
Diagnosis
Possible Reason
Measure
Keyboard LEDs Keyboard in Command
Shift and Scroll Mode
are flashing
 Press <Esc> to leave Command
Mode.
USB device
without function
No USB-HID device
 Connect USB-HID device.
USB-HID device is not
supported
 Check compatibility.
 Contact dealer if necessary.
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31
Draco U-Switch
9
Technical Support
Prior to contacting support please ensure you have read this manual, and
then installed and set-up your U-Switch as recommended.
9.1
Support Checklist
To efficiently handle your request it is necessary that you complete a
support request checklist (Download). Please ensure that you have the
following information available before you call:
9.2

Company, name, phone number and email

Type and serial number of the device (see bottom of device)

Date and number of sales receipt, name of dealer if necessary

Issue date of the existing manual

Nature, circumstances and duration of the problem

Components included in the system (such as graphic source/CPU,
OS, graphic card, monitor, USB-HID/USB 2.0 devices, interconnect
cable) including manufacturer and model number

Results from any testing you have done
Shipping Checklist
1.
To return your device, contact your dealer to obtain a RMA number
(Return-Material-Authorization).
2.
Package your devices carefully, preferably using the original box.
Add all pieces which you received originally.
3.
Note your RMA number visibly on your shipment.
Devices that are sent in without a RMA number cannot be accepted. The
shipment will be sent back without being opened, postage unpaid.
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Certificates
10
Certificates
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10.1
CE Declaration Of Conformity
The products listed below in the form as delivered comply with the
provisions of the following European Directives:
2014/30/EU
Council Directive on the approximation of the laws of
the Member States relating to electromagnetic
compatibility
2014/35/EU
Council Directive on the harmonization of the laws of the
Member States relating to the making available on the
market of electrical equipment designed for use within
certain voltage limits.
CE Marking
Product list:
476 Series
The products comply with the following harmonized standards for
Information Technology Equipment:

EN 55022: 2010/AC:2011 (Class A)

EN 55024:2010 + A1:2015

EN 61000-3-2:2014

EN 61000-3-3:2013

EN 61000-6-2:2005

EN 60950-1:2006/A2:2013
Manufacturer:
Oberteuringen, October 1st, 2016
IHSE GmbH
Maybachstrasse 11
88094 Oberteuringen
Deutschland
The Management
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33
Draco U-Switch
Use in a Domestic Environment
This is a Class A product. In a domestic environment, this product may
cause radio interference in which case the user may be required to take
adequate measures
This declaration certifies the conformity to the specified directives but
contains no assurance of properties. The safety instructions and
installation guidelines noted in this manual shall be considered in detail.
Compliance with the specifications for cable lengths and types is
mandatory.
10.2
North American Regulatory Compliance
This equipment has been found to comply with the limits for a Class A
digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance
with radio frequency energy emission regulations and ensure a suitably
high level of immunity to electromagnetic disturbances.
All power supplies are certified to the relevant major international safety
standards.
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10.3
WEEE
The manufacturer complies with the EU Directive 2012/19/EU on the
prevention of waste electrical and electronic equipment (WEEE).
The device labels carry a respective marking.
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Certificates
10.4
RoHS/RoHS 2
This device complies with the Directive 2011/65/EU of the European
Parliament and of the council of 8 June 2011 on the restriction of the use
of certain hazardous substances in electrical and electronic equipment
(RoHS 2, RoHS II).
The device labels carry a respective marking.
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Draco U-Switch
11
Glossary
The following terms are commonly used in this guide or in video and KVM
technology:
Term
Explanation
AES/EBU
Digital audio standard that is officially known as
AES3 and that is used for carrying digital audio
signals between devices.
Cat X
Any Cat 5e (Cat 6, Cat 7) cable
CGA
Color Graphics Adapter (CGA) is an old analog
graphic standard with up to 16 displayable colors and
a maximum resolution of 640x400 pixels.
Component
Video
Component Video (YPbPr) is a high-quality video
standard that consists of three independently and
separately transmittable video signals, the luminance
signal and two color difference signals.
Composite Video Composite Video is also called CVBS and it is part of
the PAL TV standard.
36
CON Unit
Component of a KVM Extender or Media Extender to
connect to the console (monitor(s), keyboard and
mouse; optionally also with USB 2.0 devices)
Console
Keyboard, mouse and monitor
CPU Unit
Component of a KVM Extender or Media Extender to
connect to a source (computer, CPU)
CVBS
The analog color video baseband signal (CVBS) is
also called Composite Video and it is part of the PAL
TV standard.
DDC
Display Data Channel (DDC) is a serial
communication interface between monitor and
source (computer, CPU). It allows a data exchange
via monitor cable and an automatic installation and
configuration of a monitor driver by the operating
system.
DisplayPort
A VESA standardised interface for an all-digital
transmission of audio and video data. It is
differentiated between the DisplayPort standards 1.1
and 1.2. The signals have LVDS level.
Dual Access
A system to operate a source (computer, CPU) from
two consoles
2017-03-31
Glossary
Term
Explanation
Dual Link
A DVI-D interface for resolutions up to 2560x2048 by
signal transmission of up to 330 MPixel/s (24-bit)
Dual-Head
A system with two video connections
DVI
Digital video standard, introduced by the Digital
Display Working Group (http://www.ddwg.org). Single
Link and Dual Link standard are distinguished. The
signals have TMDS level.
DVI-I
A combined signal (digital and analog) that allows
running a VGA monitor at a DVI-I port – in contrast to
DVI-D (see DVI).
EGA
The Enhanced Graphics Adapter (EGA) is an old
analog graphic standard, introduced by IBM in 1984.
A D-Sub 9 connector is used for connection.
Fiber
Single-mode or multi-mode fiber cables
HDMI
An interface for an all-digital transmission of audio
and video data. It is differentiated between the HDMI
standards 1.0 to 1.4a.
The signals have TMDS level.
KVM
Keyboard, video and mouse
Mini-XLR
Industrial standard for electrical plug connections
(3 pole) for the transmission of digital audio and
control signals
Multi-mode
62.5µ multi-mode fiber cable or 50µ multi-mode fiber
cable
OSD
The On-Screen-Display is used to display information
or to operate a device.
Quad-Head
A system with four video connections
RCA (Cinch)
A non-standard plug connection for transmission of
electrical audio and video signals, especially with
coaxial cables
S/PDIF
A digital audio interconnect that is used in consumer
audio equipment over relatively short distances.
SFP
SFPs (Small Form Factor Pluggable) are pluggable
interface modules for Gigabit connections. SFP
modules are available for Cat X and fiber
interconnect cables.
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37
Draco U-Switch
Term
Explanation
Single Link
A DVI-D interface for resolutions up to 1920x1200 by
signal transmission of up to 165 MPixel/s (24-bit).
Alternative frequencies are Full HD (1080p), 2K HD
(2048x1080) and 2048x1152.
Single-Head
A system with one video connection
Single-mode
9µ single-mode fiber cable
S-Video (Y/C)
S-Video (Y/C) is a video format transmitting
luminance and chrominance signals separately.
Thereby it has a higher quality standard than CVBS.
TOSLINK
Standardized fiber connection system for digital
transmission of audio signals (F05 plug connection)
Triple-Head
A system with three video connections
USB-HID
USB-HID devices (Human Interface Device) allow for
data input.
There is no need for a special driver during
installation; "New USB-HID device found" is reported.
Typical HID devices include keyboards, mice,
graphics tablets and touch screens. Storage, video
and audio devices are not HID.
VGA
Video Graphics Array (VGA) is a computer graphics
standard with a typical resolution of 640x480 pixels
and up to 262,144 colors. It can be seen as a
follower of the graphics standards MDA, CGA and
EGA.
=== Ende der Liste für Textmarke Inhalt ===
38
2017-03-31
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