Volume / Sound Issue Troubleshooting

Volume / Sound Issue Troubleshooting
Volume / Sound Issue Troubleshooting
1) Make sure all the cords are plugged in. There are two main ones to check.
a. For regular speakers:
i. Check the power cord from your speakers. Make sure it is connected firmly to
the back of the speakers themselves. Make sure it is plugged into the wall or a
surge strip. Make sure the surge strip is plugged into the wall, and make sure the
surge strip is turned on.
ii. Check the audio cord from your speakers. It often has a green end and plugs into
the back of your computer in the green speaker jack.
b. For audio enhanced classrooms:
i. Check the black receiver box on your wall. Make sure it is plugged in and turned
on (you should see a green light on the front). If it is plugged into a surge strip,
make sure the strip is plugged in and turned on, also.
ii. Check the audio cord from your computer. It should have what looks like a
headphone jack plugged into the green speaker jack on the back of your computer.
This cord should also be plugged into the back of your receiver box with two
coaxial connections.
2) Once you have checked all the plugs, check the volume controls.
a. For regular speakers:
i. Check the volume knob on the speakers. Make sure it is turned on and turned up a
little.
ii. Check the volume control on your computer. It’s down by the clock and is often
hidden. Single click on the little arrow down by the clock and more icons should
appear. Single click on the speaker/volume icon and a little volume control slider
will appear. Make sure the mute box is not checked. Make sure the volume is
turned up.
iii. If you are using Media Player or Power DVD, or any other similar software,
check the volume control in that software to make sure it is not muted and is
turned up.
b. For audio enhanced classrooms:
i. Check the volume controls on the receiver box. The Teacher 1 and Teacher 2
knobs should be turned to about a 4. These are your teacher pendant and student
microphone, respectively. The TV/DVD and/or CD/MP3 knobs should also be turned
to about a 4. These are your computer input and other external inputs. ii. Check
the volume controls on your pendant. You can increase and decrease the volume for
both your pendant and the student microphone using the volume controls on the
pendant.
iii. Check the volume control on your computer. It’s down by the clock and is often
hidden. Single click on the little arrow down by the clock and more icons should
appear. Single click on the speaker/volume icon and a little volume control slider
will appear. Make sure the mute box is not checked. Make sure the volume is
turned up.
iv. If you are using Media Player or Power DVD, or any other similar software,
check the volume control in that software to make sure it is not muted and is
turned up.
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