Triton Systems 9600 Series Owner's manual

Triton Systems 9600 Series Owner's manual
MULTI-CASSETTE
CASH DISPENSER
(MODELS 9640/9641/9660/9661)
OPERATION MANUAL
Version 4.1
2nd Edition
TDN 07103-00059 03/00
CORPORATE HEADQUARTERS:
RMA (RETURN MATERIAL AUTHORIZATION)
RETURN ADDRESS:
522 E. Railroad Street
Long Beach, MS 39560
PHONE: (228) 868-1317
FAX: (228) 868-0437
21405 B Street
Long Beach, MS 39560
COPYRIGHT NOTICE
Copyright © 2000 Triton Systems , Inc. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or
computer language, in any form, by any means whatsoever, without the express written permission
of Triton Systems, Inc.
MODELS 9640/0641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
FCC COMPLIANCE
Warning:
Changes or modifications to this unit not expressly approved by the
party responsible for compliance could void the user’s authority to
operate the equipment.
Note:
This equipment has been tested and found to comply with the limits
for a Class A digital device, persuant to Part 15 of FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is
likely to cause harmful interference in which case the user will be
required to correct the interference at his own expence.
CANADIAN EMISSION REQUIREMENTS
This digital apparatus does not exceed the Class A limits for radio
noise emissions from digital apparatus set in the Radio Interference
Regulations of the Canadian Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques
depassant les limites applicables aux appareils numeriques de la Class
A prescrites dans le Reglement sur le brouillage radioelectrique edicte
par le ministere des Communications du Canada.
AUSTRALIAN EMISSION REQUIREMENTS
Warning:
This is a Class A product. In a domestic environment this product
may cause radio interference in which case the user may be required to take adequate measures.
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NOTICE:
The Industry Canada label identifies certified equipment. This certification means that the
equipment meets telecommunications network protective, operational and safety requirements as
prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The
Department does not guarantee the equipment will operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to the
facilities of the local telecommunications company. The equipment must also be installed using
an acceptable method of connection. The customer should be aware that compliance with the
above conditions may not prevent degradation of service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions,
may give the telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power
utility, telephone lines and internal metallic water pipe system, if present, are connected together.
This precaution may be particularly important in rural areas. Caution: Users should not attempt
to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
NOTICE:
The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication
of the maximum number of terminals allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5.
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AVIS:
L’étiquette d’Industrie Canada identific le matériel homologué. Cette étiquette certifie que le
matériel est conforme aux normes de protection, d’exploitation et de sécurité des réseaux de
télécommunications, comme le prescrivent les documents concernant les exigences techniques
relatives au matériel terminal. Le Ministère n’assure toutefois pas que le matériel fonctionnera à
la satisfaction de l’utilisateur.
Avant d’installer ce matériel, l’utilisateur doit s’assurer qu’il est permis de le raccorder aux installations de 1’entreprise locale de télécommunication. Le maté-riel doit également être installé
en suivant une méthode acceptée de raccordement. L’abonné ne doit pas oublier qu’il est possible que la comformité aux conditions énoncées ci-dessus n’empêche pas la dégradation du service dans certaines situations.
Les réparations de matériel homologué doivent être coordonnées par un représentant désigné par
le fournisseur. L’entreprise de télécommunications peut demander à I’utilisateur de débrancher
un appareil à la suite de réparations ou de modifications effectuées par l’utilisateur ou à cause de
mauvais fonctionnement.
Pour sa propre protection, l’utilisateur doit s’assurer que tous les fils de mise à la terre de la
source d’énergie électrique, des lignes téléphoniques et des canalisations d’eau métalliques, s’fl
y en a, sont raccordés ensemble. Cette précaution est particulièrement importante dans les
régions rurales. Avertissement: L’utilisateur ne doit pas tenter de faire ces raccordements luimême; il doit avoir recours à an service d’inspection des installations électriques, ou à un
électricien, selon le cas.
AVIS:
L’indice d’équivalence de la sonnerie (IES) assigné à chaque dispositif terminal indique le
nombre maximal de terminaux qui peuvent étre raccordés à une interface. La terminaison d’une
interface téléphonique peut consister en une combinaison de quelques dispositifs, à la seule condition que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’exède pas 5.
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CONTENTS
SECTION 1 - INTRODUCTION ........................................................................................................................... 1-1
WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1 ........................................................................................ 1-2
EPROM UPGRADE REQUIREMENT .......................................................................................................... 1-2
WHAT’S IN THIS MANUAL ........................................................................................................................ 1-3
WHAT IS A CASH DISPENSER? ................................................................................................................ 1-3
BALANCING DAILY TRANSACTIONS ............................................................................................................ 1-4
SECTION 2 - FEATURES ................................................................................................................................ 2-1
MULTI-CASSETTE CASH DISPENSERS ........................................................................................................ 2-2
NEW FEATURES .................................................................................................................................... 2-2
STANDARD FEATURES OF THE MULTI-CASSETTE CASH DISPENSERS .............................................................. 2-3
SECTION 3 - OPERATION AND SETUP .............................................................................................................. 3-1
BASIC OPERATION ................................................................................................................................. 3-2
MENU BASED OPERATION ....................................................................................................................... 3-2
KEYPAD OPERATION ............................................................................................................................... 3-3
CHANGING TO MANAGEMENT FUNCTIONS ................................................................................................... 3-5
INITIAL CASH DISPENSER CONFIGURATION ................................................................................................. 3-6
ADDITIONAL PARAMETERS ....................................................................................................................... 3-8
SETUP PARAMETERS ............................................................................................................................ 3-10
SECTION 4 - HANDLING CASSETTES ................................................................................................................ 4-1
DISPENSING MECHANISM ........................................................................................................................ 4-2
MEDIA CONDITION ................................................................................................................................. 4-2
USED NOTES ........................................................................................................................................ 4-3
PREPARING NOTES ................................................................................................................................ 4-3
REMOVING NOTE CASSETTES .................................................................................................................. 4-4
OPENING NOTE CASSETTES .................................................................................................................... 4-6
LOADING NOTE CASSETTES ..................................................................................................................... 4-7
INSTALLING NOTE CASSETTES .................................................................................................................. 4-8
REMOVING THE REJECT CASSETTE ........................................................................................................... 4-9
OPENING THE REJECT CASSETTE ........................................................................................................... 4-10
INSTALLING THE REJECT CASSETTE ........................................................................................................ 4-10
SECTION 5 - MANAGEMENT FUNCTIONS ........................................................................................................... 5-1
INTRODUCTION ...................................................................................................................................... 5-2
ACCESSING THE MANAGEMENT FUNCTIONS MENU ....................................................................................... 5-2
FUNCTION AVAILABILITY .......................................................................................................................... 5-3
MANAGEMENT FUNCTIONS CHART ............................................................................................................ 5-3
FUNCTION: MANAGEMENT FUNCTIONS (MAIN MENU) ................................................................. 5-5
FUNCTION: CLOSE ............................................................................................................................. 5-6
FUNCTION: SCHEDULE CLOSE .................................................................................................. 5-7
FUNCTION: CHANGE SCHEDULE ........................................................................................ 5-8
FUNCTION: SEND TERMINAL TOTALS ....................................................................................... 5-9
FUNCTION: TRIAL CLOSE ......................................................................................................... 5-10
FUNCTION: DAY CLOSE ............................................................................................................. 5-11
FUNCTION: CASSETTE CLOSE ................................................................................................. 5-12
FUNCTION: TRIAL CASSETTE CLOSE ............................................................................... 5-13
FUNCTION: CASSETTE CLOSE .......................................................................................... 5-14
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CONTENTS
FUNCTION: ENTER QTY. IN CASSETTE ............................................................................. 5-15
FUNCTION: SELECT CASSETTE ......................................................................................... 5-16
FUNCTION: TRIAL CASSETTE CLOSE (ALL) ............................................................................ 5-17
FUNCTION: DIAGNOSTICS ............................................................................................................... 5-18
FUNCTION: STATUS ................................................................................................................... 5-19
FUNCTION: PURGE .................................................................................................................... 5-20
FUNCTION: TEST DISPENSE .................................................................................................... 5-21
FUNCTION: FORMAT MEMORY EXP. CARD ............................................................................. 5-22
FUNCTION: TEST RECEIPT PRINTER ...................................................................................... 5-23
FUNCTION: VERSION #’S .......................................................................................................... 5-24
FUNCTION: MORE DIAGNOSTICS ............................................................................................ 5-25
FUNCTION: INJECT NEW CASSETTE ID ............................................................................ 5-26
FUNCTION: RESET/TEST MODEM ...................................................................................... 5-27
FUNCTION: FORCE UNLOCK CASSETTES ........................................................................ 5-28
FUNCTION: SCAN CARD ..................................................................................................... 5-30
FUNCTION: LANGUAGE/IDIOMA ...................................................................................................... 5-31
FUNCTION: ENGLISH/INGLES .................................................................................................... 5-32
FUNCTION: SPANISH/ESPANOL ................................................................................................ 5-33
FUNCTION: ENABLE/DISABLE CUST. OPTION ........................................................................ 5-34
FUNCTION: JOURNAL ...................................................................................................................... 5-35
FUNCTION: PRINT JOURNAL .................................................................................................... 5-36
FUNCTION: CLEAR JOURNAL ................................................................................................... 5-37
FUNCTION: PRINT LAST X ENTRIES ........................................................................................ 5-38
FUNCTION: CASSETTE SERVICE .................................................................................................... 5-39
FUNCTION: PASSWORD MAINTENANCE ........................................................................................ 5-40
FUNCTION: MASTER PASSWORD ............................................................................................ 5-41
FUNCTION: ADMINISTRATION PASSWORD ............................................................................. 5-42
FUNCTION: TERMINAL CONFIGURATION ...................................................................................... 5-43
FUNCTION: PRINTER SETTINGS .............................................................................................. 5-44
FUNCTION: SET PRINT LENGTH ........................................................................................ 5-45
FUNCTION: LOW RECEIPT PAPER ..................................................................................... 5-46
FUNCTION: PRINTER GRAPHICS ....................................................................................... 5-47
FUNCTION: RANDOM/LEVEL PRIZE COUPONS ...................................................................... 5-48
FUNCTION: PRINTED COUPONS ........................................................................................ 5-49
FUNCTION: ENTER LEVEL PRIZE MSG. ...................................................................... 5-50
FUNCTION: ENTER RANDOM PRIZE MSG. ................................................................. 5-51
FUNCTION: ENABLE/DISABLE COUPON AWARDS ..................................................... 5-52
FUNCTION: SET LEVEL PRIZE AMOUNT ..................................................................... 5-53
FUNCTION: SET RANDOM WINNING % ....................................................................... 5-54
FUNCTION: DISPENSED COUPONS .............................................................................. 5-55
FUNCTION: SELECT LEVEL COUPON CASSETTE ..................................................... 5-56
FUNCTION: SELECT RANDOM COUPON CASSETTE ................................................. 5-57
FUNCTION: ENABLE/DISABLE COUPON AWARDS ..................................................... 5-58
FUNCTION: SET LEVEL PRIZE AMOUNT ..................................................................... 5-59
FUNCTION: SET RANDOM WINNING % ....................................................................... 5-60
FUNCTION: CHANGE MESSAGES ............................................................................................ 5-61
FUNCTION: MARKETING MESSAGE .................................................................................. 5-62
FUNCTION: SURCHARGE MESSAGES .............................................................................. 5-64
FUNCTION: WELCOME MESSAGE ..................................................................................... 5-65
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CONTENTS
FUNCTION: SURCHARGE OWNER ..................................................................................... 5-66
FUNCTION: EXIT MESSAGE ................................................................................................ 5-67
FUNCTION: STORE MESSAGE ........................................................................................... 5-68
FUNCTION: TERMINAL OWNER .......................................................................................... 5-69
FUNCTION: SET TERMINAL PARAMETERS ............................................................................ 5-70
FUNCTION: SET TERMINAL # ............................................................................................. 5-71
FUNCTION: RESET SEQ # ................................................................................................... 5-72
FUNCTION: SURCHARGE MODE ........................................................................................ 5-73
FUNCTION: SURCHARGE PERCENT ........................................................................... 5-74
FUNCTION: ENABLE/DISABLE SURCHARGE MODE ................................................. 5-75
FUNCTION: SURCHARGE LOCATION .......................................................................... 5-76
FUNCTION: BLOCK ISO’S ............................................................................................. 5-77
FUNCTION: SURCHARGE AMOUNT ............................................................................. 5-79
FUNCTION: CASSETTE SETUP .......................................................................................... 5-80
FUNCTION: RELEARN BILL THICKNESS ..................................................................... 5-81
FUNCTION: INTERNATIONAL CURRENCY .................................................................. 5-82
FUNCTION: MAXIMUM AMOUNT .................................................................................. 5-83
FUNCTION: MAX. NON-CASH ....................................................................................... 5-84
FUNCTION: EXTENDED AMOUNT ................................................................................ 5-85
FUNCTION: CASSETTE PARAMETERS ........................................................................ 5-86
FUNCTION: SET BILL DIMENSION ......................................................................... 5-87
FUNCTION: VALUE .................................................................................................. 5-88
FUNCTION: TYPE .................................................................................................... 5-89
FUNCTION: SERVICE .............................................................................................. 5-90
FUNCTION: CURRENCY DATA ............................................................................... 5-91
FUNCTION: CASSETTE ........................................................................................... 5-93
FUNCTION: DESCRIPTION ..................................................................................... 5-94
FUNCTION: PRIMARY DESCRIPTION ............................................................. 5-95
FUNCTION: SECONDARYDESCRIPTION ........................................................ 5-96
FUNCTION: FAST CASH AMOUNT ................................................................................ 5-97
FUNCTION: KEY MANAGEMENT ......................................................................................... 5-98
FUNCTION: ENTER MAC MASTER KEY ....................................................................... 5-99
FUNCTION: ENTER PIN MASTER KEY ....................................................................... 5-101
FUNCTION: INJECT MASTER KEYS ........................................................................... 5-103
FUNCTION: ENTER MAC WORKING KEY .................................................................. 5-104
FUNCTION: ENTER PIN WORKING KEY .................................................................... 5-106
FUNCTION: DOWNLOAD WORKING KEYS ................................................................ 5-108
FUNCTION: TELEPHONE ................................................................................................... 5-109
FUNCTION: PRIMARY NUMBER ................................................................................. 5-110
FUNCTION: BACKUP NUMBER .................................................................................... 5-111
FUNCTION: DATAPAK ACCESS CODE ....................................................................... 5-112
FUNCTION: PREDIAL ................................................................................................... 5-113
FUNCTION: COMPUSERVE ID .................................................................................... 5-114
FUNCTION: MODEM SETUP ....................................................................................... 5-115
FUNCTION: DIAL MODE ........................................................................................ 5-116
FUNCTION: DIAL RATE ......................................................................................... 5-117
FUNCTION: BAUD RATE ....................................................................................... 5-118
FUNCTION: MODEM SETUP STRING .................................................................. 5-119
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CONTENTS
FUNCTION: RESET/TEST MODEM ....................................................................... 5-120
FUNCTION: MORE TERMINAL PARAMETERS ........................................................................ 5-121
FUNCTION: ADJUST VOLUME/CONTR ............................................................................. 5-122
FUNCTION: RECEIPT OPTION .......................................................................................... 5-123
FUNCTION: TRITON CONNECT ........................................................................................ 5-124
FUNCTION: PRIMARY NUMBER ................................................................................. 5-125
FUNCTION: BACKUP NUMBER ................................................................................... 5-126
FUNCTION: ALARM NUMBERS ................................................................................... 5-127
FUNCTION: PRIMARY ALARM NUMBER ............................................................. 5-128
FUNCTION: BACKUP ALARM NUMBER ............................................................... 5-129
FUNCTION: ENABLE/DISABLE CALL BACK ............................................................... 5-130
FUNCTION: ENABLE/DISABLE TRITON CONNECT ................................................... 5-131
FUNCTION: ATM MONITORING ........................................................................................ 5-132
FUNCTION: STATUS MONITORING ........................................................................... 5-133
FUNCTION: HEARTBEAT MESSAGE ......................................................................... 5-134
FUNCTION: AD SCREENS ................................................................................................. 5-137
FUNCTION: COMMUNICATION HEADER .......................................................................... 5-138
FUNCTION: MORE .............................................................................................................. 5-139
FUNCTION: ALARM THRESHOLDS ............................................................................ 5-140
FUNCTION: SET LOW CASH THRESHOLD ......................................................... 5-141
FUNCTION: SET JOURNAL THRESHOLD ............................................................ 5-142
FUNCTION: SET SCHEDULED JOURNAL ............................................................ 5-143
FUNCTION: VIEW/MODIFY OPTIONS ............................................................................... 5-144
FUNCTION: ACTIVATE ................................................................................................. 5-145
FUNCTION: DEACTIVATE ............................................................................................ 5-146
FUNCTION: SELECT FEATURE NUMBER .................................................................. 5-147
FUNCTION: DATE/TIME FUNCTIONS .............................................................................................. 5-148
FUNCTION: SET DATE FORMAT .............................................................................................. 5-149
FUNCTION: SET DATE/TIME .................................................................................................... 5-150
FUNCTION: SET DATE ....................................................................................................... 5-151
FUNCTION: SET TIME ........................................................................................................ 5-152
FUNCTION: TRANSACTION TYPES ................................................................................................ 5-153
FUNCTION: ACCOUNT TYPES ........................................................................................................ 5-154
SECTION 6 - MAINTENANCE ........................................................................................................................... 6-1
CLEANING THE ENCLOSURE ..................................................................................................................... 6-2
CLEANING THE DISPLAY .......................................................................................................................... 6-2
CARD READER MAINTENANCE .................................................................................................................. 6-2
REPLENISHING THE RECEIPT PAPER ......................................................................................................... 6-3
SECTION 7 - JOURNAL ENTRIES ..................................................................................................................... 7-1
JOURNAL ENTRIES ................................................................................................................................. 7-2
SECTION 8 - ERROR RECOVERY ..................................................................................................................... 8-1
INTRODUCTION ...................................................................................................................................... 8-2
ERROR RECOVERY ................................................................................................................................ 8-2
RESETTING THE CASH DISPENSER ............................................................................................................ 8-3
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CONTENTS
SECTION 9 - INTERPRETING RETURN CODES .................................................................................................... 9-1
INTRODUCTION ...................................................................................................................................... 9-2
READING RETURN CODES ....................................................................................................................... 9-2
GENERAL STATUS CODES ....................................................................................................................... 9-3
THE STATUS FUNCTION .......................................................................................................................... 9-6
APPENDIX A - MECHANICAL COMBINATION LOCK INSTRUCTIONS ...................................................................... A-1
ABOUT THE DIAL ................................................................................................................................... A-2
UNLOCKING 3-NUMBER COMBINATIONS ..................................................................................................... A-2
TO LOCK ............................................................................................................................................. A-2
CHANGING THE COMBINATION .................................................................................................................. A-3
APPENDIX B - ELECTRONIC COMBINATION LOCK INSTRUCTIONS ...................................................................... B-1
ENTERING COMBINATION ......................................................................................................................... B-2
CHANGING COMBINATION ........................................................................................................................ B-2
LOCKOUT FEATURE ................................................................................................................................ B-2
BATTERY REPLACEMENT ......................................................................................................................... B-2
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES ...................................................................... C-1
PARTS-ONLY LIMITED MANUFACTURER’S WARRANTY ................................................................................... C-3
DISCLAIMER OF WARRANTIES .................................................................................................................. C-3
SHIPPING DAMAGE ................................................................................................................................ C-4
AUTHORIZED INSTALLATION AND SERVICE PROVIDERS ................................................................................... C-4
TRITON’S TECHNICAL SERVICES DEPARTMENT ............................................................................................ C-5
CONTACT INFORMATION .......................................................................................................................... C-6
APPENDIX D - CASH DISPENSER INSTALLATION INSTRUCTIONS ........................................................................ D-1
INTRODUCTION ...................................................................................................................................... D-3
UNPACKING THE CASH DISPENSER ........................................................................................................... D-3
INSTALLING THE DISPENSING MECHANISM ................................................................................................... D-4
COMPLETING THE PHYSICAL INSTALLATION .................................................................................................. D-4
TEST DISPENSE .................................................................................................................................... D-5
APPENDIX E - CASSETTE ADJUSTMENT PROCEDURE ..................................................................................... E-1
INTRODUCTION ...................................................................................................................................... E-2
NOTE MEASUREMENTS ........................................................................................................................... E-2
PRELIMINARY PREPARATIONS ................................................................................................................... E-2
NOTE LENGTH ADJUSTMENT .................................................................................................................... E-2
NOTE WIDTH ADJUSTMENT ..................................................................................................................... E-7
INDEX ...................................................................................................................................................... I-1
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SECTION 1
INTRODUCTION
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 1 - INTRODUCTION
WHAT’S NEW IN ATM SOFTWARE RELEASE 4.1
The newest release of ATM operating software, Version 4.1, offers a number of new features and
benefits. These include:
• IMPROVED MONOCHROME AD GRAPHIC DISPLAY SUPPORT. The rendering of gray-scale images has been improved significantly. The availability of a more life-like rendering of monochrome graphics can make the use of these images a more appealing option in certain applications.
• 256-COLOR AD GRAPHIC DISPLAY SUPPORT. ATM Software Release 4.1 delivers support
for the new 256-color display feature of Triton Systems ATMs. Ad Graphic screens can now be
displayed using a richer palette of 256 colors.
• “MAC” DATA ECRYPTION SUPPORT. ATM Software Release 4.1 implements support for
the Message Authentication Code (MAC) data encryption protocol. This capability is typically
referred to as “MAC-ing”. This feature provides increased protection for message traffic to and
from the ATM. The SPED option (described next) is required to take advantage of MACing.
• SECURE PIN ENTRY DEVICE SUPPORT. The newest ATM EPROM upgrade, along with
Software Release 4.1, support an optional feature of Triton Systems ATMs known as the Secure
PIN Entry Device, or SPED. SPED is an encryption system that offers additional protection of
the customer PIN during entry at the ATM keypad. SPED is an option, and is only required if
MAC-ing support is desired.
• DATAPAK 3000 COMMUNICATIONS PROTOCOL SUPPORT. ATM Software Release 4.1 is
DATAPAK 3000 protocol-compliant. This new capability enables the ATM to interface with designated DATAPAK intermediaries (in the Canadian market region), who in turn provide connectivity to the appropriate transaction processor. DATAPAK 3000 connectivity is typically faster
and more cost-effective than a direct dial-up connection between the ATM and the transaction
processor. This feature is only available for ATMs operating in Canada.
EPROM UPGRADE REQUIREMENT
The new features of ATM Software Release 4.1 require a corresponding upgrade to the Cash
Dispenser’s EPROM chip, which is located on the Memory Module. The EPROM version required is SD02.01 or higher.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 1 - INTRODUCTION
WHAT’S IN THIS MANUAL
This manual describes all operating features of the following Single-Cassette Cash Dispensers:
1.)
1.)
2.)
2.)
Model 9640. Front Access, UL291 Business Hours Service Listed.
Model 9641. Rear Access, UL291 Business Hours Service Listed.
Model 9660. Front Access, UL291 Level 1, 24-Hour Service Listed.
Model 9661. Rear Access UL291 Level 1, 24-Hour Service Listed.
Business Hours Service means that the currency should be removed from the dispenser and stored
in a safe location when the business is closed to the public. Level 1, 24-Hour Service means that
the dispenser can provide round-the-clock currency protection.
The front-access model Cash Dispensers allow access to the dispensing mechanism and currency
cassettes from the interface-panel side of the unit. The rear-access models allow equivalent access
from the back of the unit.
The setup and operating procedures given in this manual are applicable to the Single-Cassette Cash
Dispenser models listed above. If the Cash Dispenser you are using does not have the ability to
perform some of the features described in this manual, it is because your processor does not support the feature or the dispenser was purchased without that particular option.
In this manual, the terms Cash Dispenser, Dispenser, or Terminal are used interchangeably, and
refer to any of the Single-Cassette Cash Dispenser models listed above.
WHAT IS A CASH DISPENSER?
A Cash Dispenser offers your customers the standard services commonly available from an Automatic Teller Machine (ATM), such as cash withdrawals, transfer of funds between accounts, and
balance inquiries.
Once a withdrawal has been completed, the transaction processor (the organization that handles
the connection between the terminal and the banking system “network”) automatically debits the
customer’s account. The processor credits the merchant’s account for the amount of the withdrawal plus any surcharge (if applicable) at the end of the business day.
As is typically the case with non-bank (“retail”-style) ATMs, the Cash Dispenser does not accept
cash deposits.
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SECTION 1 - INTRODUCTION
BALANCING DAILY TRANSACTIONS
The Cash Dispenser keeps track of all transactions and provides simple printed reports to assist in
maintaining accurate balance records. The DAY CLOSE function, for example, summarizes the
transaction activities of the previous business day. The CASSETTE CLOSE function summarizes
the activities since the cash cassette was last loaded.
The exact details of the closing procedure vary slightly, depending upon the sponsoring network.
The closing procedures that are applicable in most cases are described in detail in Section 5, Management Functions.
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SECTION 2
FEATURES
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 2 - FEATURES
MULTI-CASSETTE CASH DISPENSERS
The general features of the Multi-Cassette Cash Dispenser family are described in Table 2-1:
Table 2-1. Features of the model 9640/9641/9660/9661
•
•
•
•
•
•
•
•
•
•
•
•
•
•
High-quality, low-cost multi-cassette operation.
Front-access (models 9640/9660) and rear-access (models 9641/9661) models available.
UL 291 Business Hours Service (models 9640/9641) or Level 1 (models 9660/9661)
24-Hour Service models available.
Uses an ordinary dial-up telephone line, instead of an expensive leased line.
2400 bps (bits-per-second) modem standard (optional 14400 and 33600 bps modems
available).
Cassettes hold approximately 3000 new notes (actual capacity depends upon currency quality and thickness) each for maximum time between cash replenishment
cycles.
Friction-feed cash dispensing mechanism stores rejected notes in a separate cassette
for safekeeping and ease of accountability.
High-capacity electronic journal can store up to 2045 of the most recent
transactions for later printout.
Intuitive, user-friendly keyboard and display interface.
320 x 240 dot resolution gray-scale (16 shades of gray) backlit Liquid Crystal
Display (LCD). Optional 256-Color LCD display support available.
Flush-mounted magnetic dip-style card reader.
Fixed-head thermal printer designed for quiet operation.
Modular design for easy maintenance.
NEW FEATURES
The version 4.1 release of terminal operating software provides significant enhancements to the
capabilities of the 9640-series Cash Dispenser. These new features are summarized in the following paragraphs.
•
Improved Monochrome Graphic Display Support
The rendering of gray-scale images has been improved significantly. The availability of a more
life-like rendering of monochrome graphics can make the use of these images a more appealing
option in certain applications.
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MODELS 9640/9641/9660/9661
SECTION 2 - FEATURES
•
256-Color Ad Graphic Display Support
ATM Software Release 4.1 delivers support for the new 256-color display feature of Triton Systems ATMs. Ad Graphic screens can now be displayed using a richer palette of 256 colors.
•
MAC Data Encryption Support
ATM Software Release 4.1 implements support for the Message Authentication Code (MAC)
data encryption protocol. This capability is typically referred to as “MAC-ing”. NOTE: This
feature is currently only available in the Triton Standard version of ATM Software Release
4.1. Also, the SPED option (described below) is required to support MACing.
MACing Provides increased protection for message traffic to and from the ATM.
•
SPED PIN Entry Device Support
The newest ATM EPROM upgrade, along with Software Release 4.1, support an optional feature
of Triton Systems ATMs known as the Secure PIN Entry Device, or SPED. Note that the SPED
option is required in order to support MACing. SPED is an encryption system that offers additional protection for the customer PIN during entry at the ATM keypad.
•
DATAPAK 3000 Communications Protocol Support
ATM Software Release 4.1 is DATAPAK 3000 protocol-compliant. This new capability enables
the ATM to interface with designated DATAPAK intermediaries (in the Canadian market region), who in turn provide connectivity to the appropriate transaction processor. NOTE: This
feature is only available for use in the Canadian market.
DATAPAK 3000 connectivity is typically faster and more cost-effective than a direct dial-up
connection between the ATM and the transaction processor.
STANDARD FEATURES OF THE MULTI-CASSETTE CASH DISPENSER
The following paragraphs provide descriptions of the standard features of the Cash Dispenser.
•
Close Scheduling
This function enables the operator of the terminal to establish a time at which the terminal will
automatically initiate a close operation with the processor. If only manual initiation of a close is
desired, this feature can be turned off.
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Exit Message
This feature allows a message to be displayed to the customer at the conclusion of a transaction.
The content of the message is determined by the operator.
•
Predial Capability
By initiating the call to the processor immediately after the PIN is keyed in, the actual transaction,
once selected, can be completed more quickly. If desired, the predial capability can be disabled, in
which case the call to the processor will not be made until after the customer actually chooses a
transaction.
•
Alarm Thresholds
NOTE: This feature must be used in conjunction with Triton Connect version 3.0 or later.
This feature enables the terminal to detect and automatically report the following conditions to a
remote personal computer (PC) that is running Triton Connect (version 3.0 or later):
1.)
2.)
3.)
•
The level of cash in the cassette has fallen below a pre-defined threshold.
The number of journal entries has risen above a pre-defined threshold.
Scheduled transfer of electronic journal data to a remote Triton Connect host computer.
This time can be set at the terminal or via Triton Connect
Transaction and Account Type Configuration
This feature enables the terminal operator to select the types of transactions (transfers or balance
inquiries) or accounts (savings or credit card) that will be presented to the customer. This feature
does not affect the availability of checking account withdrawal transactions, which are always
presented.
•
Electronic Journal
The Cash Dispenser features a solid state electronic journal, instead of the traditional mechanical journal printer. The electronic journal is based on proven Triton technology and provides
improved reliability and ease of use.
The details of each transaction are stored in the journal’s memory, and can be retrieved at a later
date. When needed, just the information desired can be recalled and a printout of the records
made.
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Normally, journal data is printed by the unit’s receipt printer, but with the optional Triton Connect software package the information can be sent to a remote PC (Personal Computer) for
storage and subsequent analysis.
The information in the electronic journal is maintained in a safe and secure environment. The
journal is physically located in the lower security cabinet of the unit, making it as secure as the
cash itself. Even after a transaction record has been printed to the receipt printer, it can still be
read and printed again. Old records are retained in the electronic journal until 2045 records
have been stored, at which time the journal must be printed or cleared.
The software on the terminal makes it easy to retrieve stored information as often as necessary.
From the operator’s standpoint, use of the journal is simple. All that is required of the operator
is to do a PRINT JOURNAL command on a regular basis. Typically, the journal should be
printed out whenever a DAY CLOSE is completed, although this is not a requirement.
When the PRINT JOURNAL command is selected, only the records acquired since the last
PRINT JOURNAL command will be printed. Therefore, you don’t have to keep track of what
record was printed last, because the terminal does it for you.
If the printed copy of a group of records is accidentally lost or destroyed, or the receipt printer
runs out of paper before completely printing a group of records, it is a simple matter to reprint
them, since they remain stored in the journal (until overwritten, as explained earlier).
•
Distributor EPROM Access With Challenge
This feature provides increased security by allowing each distributor to select their own unique
EPROM access code for each terminal they sell or service. Procedures for entering and changing the EPROM Access Code are contained in the Cash Dispenser Installation and Service
Manual.
•
Status Monitoring
This feature (not available with all versions of the terminal’s operating software) allows information about the operational status of the terminal to be provided to the processor. The feature
is activated using the terminal’s Management Functions.
•
Language Option
The Cash Dispenser has a screen language option. This option allows the terminal user to
select a preferred language (such as Spanish) when beginning an ATM transaction.
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International Monetary Support
This feature allows installation and service personnel to select one of a number of monetary
symbols (such as C, ¢, $, ƒ, L, Pt., £, Q, ¥) that describe the type of currency that will be
dispensed by the Cash Dispenser. The default symbol can be viewed and changed through the
Management Functions.
•
Six-Digit Amount Entry Fields
U.S. domestic versions of the terminal operating software allow up to six digits to be entered in
all fields where a cash amount is expected. Some international versions of the software allow
extended field-lengths (see Extended Fields).
•
Receipt Printer Paper Low Option
This features allows the end user to determine whether or not the terminal is allowed to continue processing transactions when the receipt printer paper is low.
•
Quad-Port Module
The Quad-Port Module is a serial interface board that provides four independently assignable
and software configurable serial I/O ports. These ports are RS-232C compliant interfaces
that can support baud rates through 33,600 baud.
The capabilities of the module are such that new Cash Dispenser features that require serial
interfaces can readily be supported. The LED Sign is an example of an option that requires
the Quad-Port Module.
•
Memory Expansion Modules
To take advantage of the new graphics handling features of the Cash Dispenser, the terminal
must be equipped with at least one Memory Expansion Module. Memory Expansion Modules
are available with the following memory capacity:
l 1 Megabyte (Part Number 09600-00004)
l 2 Megabytes (Part Number 09600-00031)
l 4 Megabytes (Part Number 09600-00032)
Two Memory Expansion Modules can be installed in slots four and five of the terminal’s
Electronic Enclosure.
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Jumper Settings
Memory Expansion Modules have jumpers that must be installed in the right position to operate correctly. The Memory Expansion Module installed in slot 4 of the card cage must have the
jumpers across pins 1 and 2 of J1 and J2. If a second Memory Expansion Module is installed,
it will be put in slot 5 of the card cage. The jumpers on the second Module must be installed
across pins 2 and 3 of J1 and J2.
Formatting a Memory Module
A Memory Expansion Module is formatted so that it is ready to accept downloaded files from
the Triton Connect Host Computer. All Single-Cassette Cash Dispenser Memory Expansion
Modules are shipped from the factory formatted. If it becomes necessary to format a Memory
Expansion Module, it can be accomplished by two methods.
Formatting a Memory Expansion Module from a Triton Connect Host Computer
The first method uses Triton Connect to send a message to the terminal from the Triton Connect Host Computer that tells it to format a Memory Expansion Module. It uses the Reformat
Memory Options found in the Ad Graphics/File Manager folder of the Terminal Parameters
Option in the Triton Connect Terminal Manager to format the Module. There are separate
options to format memory modules 1 and 2.
Formatting a Memory Expansion Module at the Local Terminal
The Memory Expansion Modules can also be formatted from the local terminal through the
Management Functions. Refer to Section 5, Management Functions, for procedures.
•
AD Screens
An Ad Screen is a promotional or advertising graphic that is displayed on the Cash Dispenser
LCD screen. It is displayed alternately with the Customer Welcome screen graphic (while the
terminal is idle) and while a customer transaction is being processed. Triton Connect Software
Release 1.8 or higher is required to support the use of AD Screens.
Triton Connect has the ability to format 16-bit color graphics for use in AD Screens (this
requires the optional 16-color LCD display), to format monochrome graphics for use in receipt
printouts, and to create text-based messages.
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Once formatted, the graphics and text-based messages can be downloaded to a terminal by the
Triton Connect host computer. The time of day a specific Ad Screen is displayed and the duration it will be displayed can also be controlled.
To display AD Screens a terminal must have at least one optional Memory Expansion Module
installed. All Cash Dispensers can display text-based Ad Screens with no additional hardware.
•
Text-Based AD Screens
Text-based AD Screens can be displayed to the customer while the terminal is performing a
transaction. A maximum of four text-based ads can be displayed during the interval that the
“Transaction Processing - Please Wait” message screen is being shown to the customer. Each
ad consists of up to eight lines of text, and each ad can be displayed for an operator-specified
duration. The messages are created and downloaded to the terminal using Triton Connect
Software Release release 1.8 or above.
•
Receipt Printer Graphics
Triton Connect Software Release 1.8 or higher allows a bit-mapped graphic image in “.bmp”
format to be downloaded to the terminal. This graphic is printed on the receipt when the
PRINTED GRAPHIC option is enabled through the Management Functions. This feature
requires the addition of a Memory Expansion Module.
•
Prize Coupons Option
The Cash Dispenser may be configured to award “prize
coupons” to customers on a random chance or a withdrawal amount-determined basis. Coupons are awarded
as printed messages presented to the customer on a separate receipt. The messages consist of four lines of text,
with up to 40 characters in each line. The text of the
message is entered from the terminal’s keypad.
There are two methods of awarding coupons. The RANDOM approach awards coupons randomly within a specified percentage range (such as 3% of transactions) set in
the management Functions.
The LEVEL approach awards a coupon to each customer
that withdraws an amount equal to or greater than a specific dollar value that is set in the Management Functions.
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Figure 2-1. Prize Coupon.
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When a coupon is awarded, the cash dispenser beeps a distinctive tone, displays a message to
alert the customer and prints a coupon after the money is dispensed (but before the customer
receipt is printed). The prize coupon is printed on a separate receipt and a full cut is made
between the coupon and the customer receipt.
•
Receipt Option
This feature gives customers the option of receiving or not receiving a receipt after completing
a withdrawal transaction. The factory default for the RECEIPT OPTION is disabled, meaning
a receipt will always be issued after each withdrawal transaction.
If the RECEIPT OPTION is enabled, the customer is given the option of choosing to receive or
not receive a printed receipt at the end of the withdrawal transaction. If the customer fails to
make a choice, the receipt will be printed automatically after a 40-second delay.
•
Color Display Option
The Cash Dispenser can be equipped with an optional 16-color LCD display. As with the
standard gray-scale display, the customer is guided through a transaction by selecting various
options from menus that are presented on the LCD. Additionally, the terminal has the capability of displaying promotional information (AD Screens) in color while it is idle or when the
customer is waiting for a transaction to be completed.
•
Triton Connecttm
Triton Connect is an optional software package available through your service provider that
facilitates remote data retrieval and monitoring of your Triton Systems Cash Dispenser. The
advantages of this feature are reduced service calls and simplified terminal configuration changes,
which in turn provides more immediate and economical service for you.
The Triton Connect software runs on a remote host computer, and uses standard dial-up telephone lines to access and monitor the terminal. Triton Connect operates by dialing up the
terminal and retrieving its data.
The Triton Connect host computer can monitor your Cash Dispenser 24 hours a day, seven
days a week, and can receive an incoming call from the Cash Dispenser if there is a system
error or service is required.
The Terminal Configuration options in the Management Functions area enable you to activate
or deactivate Triton Connect access to the terminal.
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Key information about the status of the terminal is collected and stored at a central location by
your service provider. With this data, customer transaction reports can be developed that make
it easy to monitor your Cash Dispenser’s performance, schedule cash replenishment, and provide instant status for service dispatch should a problem occur.
•
Extended Amounts
The standard length of a currency amount entry field is 6 characters in U. S. domestic versions
of the terminal operating software. In some international applications this length is insufficient
to allow the entry of the full range of monetary values available in the local currency type. The
Extended Amounts feature allows the selection of 12-character currency amount entry fields
for those applications that require it.
Once selected, the Cash Dispenser can accept the entry of extended amounts for customer
withdrawal and transfer transactions. The feature is activated using the terminal’s Management
Functions.
•
LED Sign Option
This option consists of a display panel and associated hardware and firmware that enables a
Cash Dispenser to display messages and animated themes using a variety of special effects.
The LED Sign is available in either Lowtopper or Hightopper versions.
The LED Sign requires version 3.0 (or higher) Terminal Software, a Quad-Port Module, and
a version SD01.04 (or higher) EPROM. To control the LED Sign, you will need Triton Connect for Windows 95, version 1.9.1 or later. The LED Sign can also be operated using an optional hand-held infrared remote control.
Specific instructions for operating the LED Sign are contained in the Triton Connect User
Manual, or the LED Sign Remote Control Operation Manual, as applicable.
•
Date/Time Format
This option allows the operator to select either MM/DD/YY or DD/MM/YY as the format the
terminal will use when printing receipts and other reports.
•
Dispense Counter
This features counts the number of bills that have been dispensed from the currency cassette
and prints the total on the Receipt Printer Test report
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OPERATION AND SETUP
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SECTION 3 - OPERATION AND SETUP
BASIC OPERATION
This chapter describes the basic operation and setup of the Cash Dispenser. The procedures are
applicable to any of the Multi-Cassette Cash Dispensers in the model 9640/9641/9660/9641 product line.
MENU-BASED OPERATION
The Cash Dispenser operates as a menu driven system. Messages and menu options presented on
the LCD display screen guide the user’s actions. The desired menu option is selected by pressing
one of the screen keys located to the left and right of the display (see Figure 3-2). For the purpose
of security many screens timeout after a preset time interval, usually 30 seconds. The timeout
length may vary depending on the function being performed.
When a screen timeout occurs, a screen is presented which asks the user if more time is needed. If
the user chooses NO, the Customer Welcome screen will be presented. If YES is chosen, the user
is returned to the function that was active prior to the timeout. If the user does not make a selection
within an additional 30-second countdown period the Cash Dispenser will automatically go to the
Customer Welcome screen.
Figure 3-1. The TOP MENU display.
When the unit is turned on, the dispenser will beep once and the Top Menu, shown in Figure 3-1,
will appear on the display screen after a few seconds. From the Top Menu, you can either:
1.) Activate the Cash Dispenser to perform customer transactions by pressing the key next to
CUSTOMER TRANSACTIONS.
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2.) Enter the Cash Dispenser system management area
by pressing the key next to MANAGEMENT FUNCTIONS.
SCREEN KEYS
If you do not select a menu choice within 30 seconds
the Cash Dispenser will automatically default to the
Customer Welcome screen (a benefit of this feature is
that in the event of a power interruption the terminal
will automatically begin accepting customer transactions shortly after power is restored).
KEYPAD OPERATION
The user interface of the Cash Dispenser consists of
the LCD display and 24 rubber keys on three keypads.
The primary menu navigation keys are arranged in two
four-key groups, one group on either side of the LCD
display. The main keypad consists of 10 alphanumeric
keys, two arrow keys and four large control keys, all
located in a 16-key group beneath the LCD display.
ALPHANUMERIC KEYS
BLUE KEY
Figure 3-2. Cash Dispenser Keypad.
All of the keys that a customer would use to conduct
transactions have an integral raised Braille symbol to conform to the requirements of the Americans with Disabilities Act. To activate a key, press it until a beep is heard. If the key does not beep,
it means that the key is not active for the current function, or the key was not pressed firmly
enough.
The entry of numeric characters via the keypad is straightforward: simply press the desired key.
However, in certain management function screens it may be necessary to enter alphabetic characters, a procedure that requires a little more explanation. On such screens a flashing cursor will be
evident on the display, representing the location where the next character you enter will be displayed. To enter a letter or punctuation mark, you will first press the <BLUE> key, and then you
will press the number that has the letter or other character you want.
Each of the numbered keys (<0> through <9>) has six characters available. See Figure 3-3,
Alphanumeric Keypad, and Table 3-1, Keypad Characters. On most of these keys (<2> through
<9>), the first three of the available characters are alphabetic, and are printed on the keycap above
the number character. Two keys, the <0> and <1>, are different. The <0> key does not show any
additional characters, while the <1> key shows two alphabetic characters (‘QZ’).
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Figure 3-3. Alphanumeric Keypad.
Table 3-1. Keypad Characters.
The first character on the first key (0-9) you press after the <BLUE> key will be displayed at the
current cursor position. Pressing the same key repeatedly will cycle the displayed letter through
the available character choices for that key (X1-X6). When the desired character is displayed,
press the <RIGHT ARROW> key to ‘lock it in’ and move the cursor to the next position. Repeat
these steps to enter the next character.
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The <RIGHT ARROW> and <LEFT ARROW> keys are used in most alphanumeric data entry
situations. The <LEFT ARROW> is used to back up and erase a character. The <RIGHT ARROW>
is used to lock in a character. These keys will auto-repeat if held down for more than one second.
The <CHANGE> key can be used to clear an entry and start over. The <CANCEL> key will abort
the current transaction.
The keys located beside the display are called the Screen Keys. They are used in the selection of
menu functions. A Screen Key is only active when a function or menu option name is displayed
beside the key.
CHANGING TO MANAGEMENT FUNCTIONS
You can enter the terminal MANAGEMENT FUNCTIONS main menu screen by performing any
one of the three procedures listed below:
1. The Customer Welcome screen shows an animation of a hand inserting and removing a
card, with a message describing how to begin a transaction. If this screen is being displayed, press and hold down the <BLUE> key; while holding down the <BLUE> key,
press the <1> key. Release both keys. After a moment the Top Menu screen (shown in
Figure 3-1) will be displayed. Select the MANAGEMENT FUNCTIONS option.
2. Reset the Cash Dispenser by pressing and releasing the Reset Switch found on the front
panel of the Memory Module, which is located in the card cage inside the upper enclosure
of the terminal. When the Top Menu is displayed select MANAGEMENT FUNCTIONS.
3. Remove and then reapply power to the terminal using the ON/OFF switch located on the
right side of the card cage inside the upper enclosure of the terminal. When the Top Menu
is displayed select MANAGEMENT FUNCTIONS.
The Top Menu allows you to choose one of two options, CUSTOMER TRANSACTIONS or
MANAGEMENT FUNCTIONS. Selecting CUSTOMER TRANSACTIONS changes the display
to the Customer Welcome screen so the Cash Dispenser is ready to perform customer transactions.
Selecting MANAGEMENT FUNCTIONS opens the password screen, which in turn provides access to menus that are used for changing or viewing terminal parameters.
Whenever the MANAGEMENT FUNCTIONS choice is selected, the Cash Dispenser will ask for
a password to be entered. For a first-time configuration, enter the default MASTER PASSWORD
of ’123456’ on the keypad and then press the <OK> key. This ‘default’ password will be valid
until it is changed.
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**NOTE**
The operator of the Cash Dispenser must change the MASTER PASSWORD
to a new number when the installation is complete.
The Top Menu serves an alternative purpose in the event of a machine malfunction or other error
condition. Such conditions are normally reported by an “OUT OF SERVICE” message screen.
The typical response to this message is to reset the Cash Dispenser. After resetting the Cash Dispenser the Top Menu screen will display any applicable status messages and error code numbers.
The two options presented in such instances will be RESET ERROR and MANAGEMENT
FUNCTIONS. Press RESET ERROR to attempt to clear the error, or enter the MANAGEMENT
FUNCTIONS area, as desired. See Section 8, Error Recovery, for more information.
INITIAL CASH DISPENSER CONFIGURATION
There are a number of configuration parameters that must be set when a Cash Dispenser is installed. These parameters do not need to be set in any particular order, but they MUST be entered
into the Cash Dispenser to enable customer transactions to take place. Once they are set, they are
retained internally, even when the Cash Dispenser is turned off.
Detailed procedures describing the step-by-step setup of each terminal parameter are located in
Section 5 of this manual.
•
Terminal Number
The TERMINAL NUMBER is a unique string of alphanumeric characters (numbers and/or
letters) that identifies your Cash Dispenser to the processor. The TERMINAL NUMBER is
assigned to your Cash Dispenser by your processor
The TERMINAL NUMBER and TELEPHONE NUMBER MUST be set before the Cash Dispenser can go on-line and before the communications key can be downloaded.
•
Telephone Number
The Cash Dispenser communicates to your host processor over a dial up phone line. The
phone number of the processor must be entered before live transactions can be performed.
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•
Surcharge Mode
Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions.
If surcharges are in use on your network, you are required to notify the customer of the possibility of an additional fee before the transaction is processed. The customer must be given a
chance to cancel the transaction.
Setting the SURCHARGE MODE to ENABLED will cause the surcharge warning screen to be
displayed after the customer’s card is inserted. The surcharge warning screen notifies the
customer of a possible fee and its amount. The customer is given the opportunity to cancel the
transaction at no charge or to accept the surcharge and continue with the transaction.
If your network does not allow surcharges, the SURCHARGE MODE must be set to DISABLED.
The amount of the surcharge is stored in the Cash Dispenser and displayed to the customer.
The SURCHARGE AMOUNT displayed on the screen can be set manually via the SURCHARGE AMOUNT menu. In some cases this value is downloaded from the processor at the
same time the communications key is downloaded.
Manually changing the SURCHARGE AMOUNT to a different value does not automatically
change the surcharge collected by the processor for a transaction. It will only change the
surcharge in the surcharge-warning message shown to the customer and NOT the actual fee
collected for the transaction, so be sure the values are the same AND are accurate!
•
Value (Multiple Amount)
This is the value of the denomination of the cash in the currency cassette. It must be set to a
value that is at least 1/50th of the MAXIMUM AMOUNT. For example, if the MAXIMUM
AMOUNT is 500.00, then the MULTIPLE AMOUNT must be at least $10.00 ($20.00 would
also work). A value of $5.00, however, could not be used unless the maximum amount was set
no greater than $250.00 ($5.00 X 50=250).
The factory default for the MULTIPLE AMOUNT is $0.00.
•
MAC Master/Working Keys
The MAC Master and Working keys are only used if an optional Secure Pin Entry
Device (SPED) keypad has been installed and MAC-ing is being implemented.
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The MAC MASTER KEY is used to decrypt the MAC WORKING KEY. Each key is a 16character string, consisting of a combination of the digits 0-9 and the letters A-F. The MAC
MASTER KEY may be injected from a personal computer (using a special floppy disk), or
entered manually at the keypad.
•
PIN Master/Working Keys
The PIN MASTER KEY is used to decrypt the PIN WORKING KEY. The Pin MASTER
KEY was referred to as the MASTER KEY in previous versions of ATM operating software.
The PIN WORKING KEY was referred to as the COMMUNICATIONS (COMMS) KEY.
Each key is a 16-character string, consisting of a combination of the digits 0-9 and the letters
A-F. The PIN MASTER KEY may be entered manually, or may be injected from a personal
computer, using a special floppy disk. The PIN WORKING KEY may be entered manually
or downloaded from the processor.
•
Currency Data
The CURRENCY DATA Function enables you to enter a seven-character string of parameters that describes the currency in a cassette. The parameter string consists of: 1.)Currency
Code, 2.) Value and 3.) Variant Code. To ensure accurate note dispensing it is vital that the
correct Currency Data for each cassette be entered during the initial setup of the Cash Dispenser! Remember to enter the Currency Data for each cassette before placing that cassette
into service and whenever a new currency type, value, or denomination is used in a cassette.
ADDITIONAL SETUP PARAMETERS
In addition to the configuration parameters described in the previous paragraphs, there are several
other parameters that will need to be entered into the Cash Dispenser to complete its setup. The
procedures for setting each of these parameters are found in Section 5 of this manual. Some parameters are processor-specific and may not be available for all locations.
•
Maximum Amount
The maximum withdrawal limit must be entered into the Cash Dispenser before any transactions can be completed. This number is the largest dollar amount allowed for a single withdrawal transaction. The MAXIMUM AMOUNT may be set from $1 to $999 in increments of
$1 and must be set to a multiple of the denomination of the currency in the cassette. Factory
default is set to $500.00. The value must be a whole dollar amount only.
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Whenever a withdrawal transaction is processed, the amount entered or selected is compared to
the MAXIMUM AMOUNT parameter. If the entry is larger, an error message warns the user
and displays the maximum allowable amount. Additionally, the MAXIMUM AMOUNT cannot
be more than 50 times greater than the denomination of the currency in the cassette.
The MAXIMUM AMOUNT entered into the Cash Dispenser DOES NOT override any maximum set by a network. The transaction will be sent to the network if the amount entered or
selected is less than the maximum. The network must still approve the requested amount.
•
Store Message
The Store Message consists of up to four lines of text that are printed at the top of each receipt
and report. This message is typically used to print the store name, address and phone number.
•
Marketing Message
The Marketing Message consists of up to four lines of text that are printed at the top of each
receipt and report (if a Store Message is used, the Marketing Message is printed below it). This
message can be used for advertising purposes, sales notifications, promotions, or other purposes.
•
Surcharge Owner
The name of the surcharge owner is stored in the terminal and printed on the receipt.
•
Terminal Owner
The name of the Terminal Owner is stored in the terminal and displayed to the customer in the
surcharge-warning message.
•
Welcome Message
The Welcome Message consists of three lines of text that are displayed on the Customer Welcome screen.
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MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 3 - OPERATION AND SETUP
•
Language Option
This feature allows the terminal operator to select the language that is displayed to the customer during a transaction, as well as the language in which the Management Functions are
presented. A feature is also provided that gives the customer the option of selecting a preferred
language. Also, some terminal software versions allow receipts to be printed using the nonEnglish language choice.
•
Receipt Option
This feature allows the customer to select the option of receiving or not receiving a receipt at
the completion of a transaction.
•
Coupon Options
Coupons are used for promotional purposes. The owner of the Cash Dispenser can use the
Coupon Options feature to issue printed coupons from the receipt printer. Coupons are issued randomly (based on percentage) or whenever a customer uses the Cash Dispenser to
withdraw more than a predetermined minimum amount of cash.
•
Date/Time Format
This option allows the operator to select either MM/DD/YY or DD/MM/YY as the format the
terminal will use when printing receipts and other reports.
SETUP PARAMETERS LISTING
Table 3-2, Multi-Cassette Cash Dispenser Setup Parameters, lists all of the operator-configurable
parameters accessible through the Management Functions. References to the specific pages in
Section 5, Management Functions, are provided to help quickly locate the description and applicable setup instructions for each parameter. In most cases the factory default value of each parameter is also provided.
Although many of the parameters have been set at the factory, it is important to verify that the
settings are appropriate. Certain default values are merely ‘place holders’ and should be changed
to reflect the actual settings and values required. Review the table and take the time to make the
necessary changes and updates as needed to ensure the terminal is completely setup, customized
for its intended application, and ready to operate.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 3 - OPERATION AND SETUP
MULTI-CASSETTE CASH DISPENSER SETUP PARAMETERS
FUNCTION/PARAMETER
FACTORY
DEFAULT
PAGE
NO.
FUNCTION/PARAMETER
CLOSE
1
SCHEDULE CLOSE
2
CHANGE SCHEDULE
3
4
FACTORY
DEFAULT
PAGE
NO.
CHANGE MESSAGES
OFF
5-7
23
MARKETING MESSAGE
*
5-62
*
5-8
24
SURCHARGE MESSAGES
*
5-64
SEND TERMINAL TOTALS
OFF
5-9
25
WELCOME MESSAGE
*
5-65
ENTER QTY. IN CASSETTE
0
5-15
26
SURCHARGE OWNER
*
5-66
27
CHANGE EXIT MESSAGE
*
5-67
LANGUAGE / IDIOMA
5
ENGLISH/INGLES
*
5-32
28
STORE MESSAGE
*
5-68
6
SPANISH/ESPANOL
*
5-33
29
TERMINAL OWNER
*
5-69
7
ENABLE/DISABLE CUST. OPTION
DISABLED
5-34
PASSWORD MAINTENANCE
SET TERMINAL PARAMETERS
30
SET TERMINAL #
NONE
5-71
0%
5-74
8
MASTER PASSWORD
123456
5-41
31
SURCHARGE PERCENT
9
ADMINISTRATION PASSWORD
987654
5-42
32
LESSER/GREATER SELECTION
LE S S E R
5-74
33
ENABLE/DISABLE SURCHARGE
DISABLED
5-75
BEGINNING
5-76
PRINTER SETTINGS
10
SET PRINT LENGTH
11
LOW RECEIPT PAPER
12
PRINTER GRAPHICS
35
5-45
34
SURCHARGE LOCATION
OFF
5-46
35
BLOCK ISO’S
NONE
5-77
DISABLED
5-47
36
SURCHARGE AMOUNT
$0.00
5-79
RANDOM / LEVEL PRIZE COUPONS
CASSETTE SETUP
13
ENTER LEVEL PRIZE MESSAGE
NONE
5-50
37
RELEARN BILL THICKNESS
*
5-81
14
ENTER RANDOM PRIZE
MESSAGE.
NONE
5-51
38
INTERNATIONAL CURRENCY
*
5-82
15
ENABLE/DISABLE COUPON
AWARD
DISABLED
5-52
39
MAXIMUM AMOUNT
$500.00
5-83
16
SET LEVEL PRIZE AMOUNT
$0.00
5-53
40
MAX. NON-CASH
$0.00
5-84
17
SET RANDOM WINNING %
0%
5-54
41
EXTENDED AMOUNT
DISABLED
5-85
18
SELECT LEVEL COUPON CASS.
NONE
5-56
42
SET BILL DIMENSION
*
5-87
19
SELECT RANDOM COUPON
C ASS.
NONE
5-57
43
VALUE
*
5-88
20
ENABLE/DISABLE COUPON
AWARD
DISABLED
5-58
44
TYPE
C ASH
5-89
21
SET LEVEL PRIZE AMOUNT
$0.00
5-59
45
SERVICE
IN SERVICE
5-90
22
SET RANDOM WINNING %
0%
5-60
46
CURRENCY DATA
*
5-91
*REFER TO SECTION 5, MANAGEMENT FUNCTIONS, FOR INFORMATION ON THE FACTORY DEFAULTS FOR THESE FUNCTIONS.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 3 - OPERATION AND SETUP
MULTI-CASSETTE CASH DISPENSER SETUP PARAMETERS
FUNCTION/PARAMETER
FACTORY
DEFAULT
PAGE
NO.
NONE
5-94
FUNCTION/PARAMETER
FACTORY
DEFAULT
PAGE
NO.
67
BACKUP NUMBER (TRITON
CONNECT)
NONE
5-127
47
DESCRIPTION
48
FAST CASH AMOUNT
*
5-97
68
PRIMARY ALARM NUMBER
(TRITON CONNECT)
NONE
5-128
49
ENTER MAC MASTER KEY
*
5-99
69
BACKUPALARM NUMBER
(TRITON CONNECT)
NONE
5-129
50
ENTER PIN MASTER KEY
*
5-101
70
ENABLE/DISABLE CALLBACK
ENABLED
5-130
51
INJECT MASTER KEYS
*
5-103
71
ENABLE/DISABLE TRITON
CONNECT
DISABLED
5-131
52
ENTER MAC WORKING KEY
*
5-104
72
STATUS MONITORING
DISABLED
5-133
53
ENTER PIN WORKING KEY
*
5-106
73
HEARTBEAT MESSAGE
*
5-134
54
DOWNLOAD WORKING KEYS
*
5-108
74
AD SCREENS
DISABLED
5-137
55
PRIMARY NUMBER (TELEPHONE)
NONE
5-110
75
ENABLE/DISABLE COMMUNICATION HEADER
DISABLED
5-138
56
BACKUP NUMBER (TELEPHONE)
NONE
5-111
76
CHANGE COMMUNICATION
HEADER
*
5-138
57
DATAPAK ACCESS CODE
*
5-112
77
ALARM THRESHOLDS
OFF
5-141
58
PREDIAL ON/OFF
OFF
5-113
78
SET LOW CASH THRESHOLD
0
5-141
59
COMPUSERVE ID
*
5-114
79
SET JOURNAL THRESHOLD
0
5-142
60
DIAL MODE
DTMF
5-116
80
SET SCHEDULED JOURNAL
0
5-143
61
DIAL RATE
FAST
5-117
81
VIEW/MODIFY OPTIONS
*
5-144
62
BAUD RATE
1200
5-118
63
MODEM SETUP STRING
*
5-119
MM/DD/YY
5-149
MORE TERMINAL PARAMETERS
64
ADJUST VOLUME/CONTRAST
65
RECEIPT OPTION
66
PRIMARY NUMBER (TRITON
CONNECT)
TERMINAL CONFIGURATION
82
SET DATE FORMAT
83
SET DATE
N/A
5-151
*
5-122
84
SET TIME
N/A
5-152
DISABLED
5-125
85
TRANSACTION TYPES
ON
5-153
NONE
5-126
86
ACCOUNT TYPES
ON
5-154
*REFER TO SECTION 5, MANAGEMENT FUNCTIONS, FOR INFORMATION ON THE FACTORY DEFAULTS FOR THESE FUNCTIONS.
TRITON SYSTEMS, INC.
3-12
SECTION 4
HANDLING CASSETTES
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 4 - HANDLING CASSETTES
DISPENSING MECHANISM
The Multi-Cassette Cash Dispensers discussed in this manual use a friction-feed dispensing mechanism to store and deliver notes and other media to the customer. The mechanism is located in the
lower security container of the unit. It holds multiple Note Cassettes and a single Reject Cassette.
Under software control, the dispensing mechanism delivers the appropriate number of notes from
the Note Cassettes to fulfill a customer’s withdrawal request. The purpose of the Reject Cassette is
to accept and hold notes that have been transferred from the Note Cassettes but not dispensed.
Some situations that could cause the mechanism to reject notes are:
•
•
•
•
•
Multiple notes stuck together
Note width too short or long
Notes skewed in feed path
Notes too close together in feed path
Notes not claimed by customer (after a preset timeout the mechanism will retract the notes
and send them to the reject cassette).
The mechanism is able to reject single notes or bundles. A bundle reject occurs when more than
one note is rejected at the same time. There are two compartments within the Reject Cassette to
keep notes in these two categories separated. The top compartment within the cassette can hold a
maximum of 200 bundle-notes; the lower compartment can hold up to 50 single-note rejects.
IMPORTANT! The first time the dispenser is set up, or if a new Note Cassette is installed, the
mechanism will enter a learning mode, during which it will reject 7-15 notes as it learns the
thickness of the currency or other media. With multiple cassettes installed the number of test rejects could almost fill the single-note compartment of the Reject Cassette. In such cases, it is recommended that you remove any rejected notes from the unit before placing the Cash Dispenser
back into service.
MEDIA CONDITION
If possible, store currency at room temperature for at least eight hours before dispensing from the
cassettes.
The number of rejects can be directly influenced by the technique used to load the cassettes and the
quality of the currency. Notes loaded into the mechanism cassettes must be in “fit” condition if a
high level of performance (low reject and failure rate) is expected from the unit. “Fit” notes are
defined as those that do not possess any of the defects listed here:
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SECTION 4 - HANDLING CASSETTES
Used Notes
•
•
•
•
•
•
•
•
Adhesive or “sticky” substances on the surface of the paper.
Tears extending more than 1/2” from the edge of the currency.
Tears, holes, or missing sections in the body of the currency.
Tape on the surface of the currency used for repairing, patching or any other purpose.
Staples, pins, or any other foreign body attached to the notes.
Corner folds of a size greater than 1/2” on either axis.
Two or more notes joined by any means.
Excessively crumpled or crinkled.
New or Uncirculated Notes
•
•
•
All the conditions listed for used notes.
Excessive bowing due to conditions of packing and storing.
New or uncirculated currency must be “burst” and fully separated prior to loading into
cassettes.
PREPARING NOTES
Use the following procedures to prepare notes before inserting them into a Note Cassette.
Used Notes
•
•
•
•
Remove the band around each bundle of notes.
Remove foreign objects (e.g. pins, paper clips, crumbs, etc).
Remove torn or very worn notes.
Straighten any folded notes.
Figure 4-1. Removing Band.
Figure 4-2. Removing Torn/Worn Notes.
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SECTION 4 - HANDLING CASSETTES
New or Uncirculated Notes
Remove the band around each bundle of
notes. Separate the notes from each other by:
•
•
•
Striking the bundle hard against the
edge of a table or similar object.
Flipping through each bundle of notes
in both directions at each end.
Using a Note Counter.
Figure 4-3. Flipping Bundle Ends.
REMOVING NOTE CASSETTES
1. UNLOCK the cassettes, using the Cassette Lock/Unlock procedure in Section 5, Management
Functions.
2. Open the combination lock on the security container door and open the door to gain access to
the dispensing mechanism. NOTE: On front-access units, you will open the outer fascia panel
to gain access to the security container door, using the key lock on the front of the panel.
Figure 4-4. Outer Fascia Panel.
Figure 4-5. Security Container, Closed.
Figure 4-6. Security Container, Opened.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 4 - HANDLING CASSETTES
3. To remove the selected Note Cassette, grasp the cassette handle with one hand while holding
the mechanism in place with the other hand (See Figure 4-2). Pull the cassette out slightly.
Place one hand underneath to support the cassette as you slide it completely out of the unit.
***CAUTION***
The “throat” assembly on the mechanism is not a load bearing
structure! Do not grasp or apply any pressure to the throat.
Figure 4-7a. Cassette Removal.
Figure 4-7b. Cassette Removal.
Figure 4-7c. Cassette Removal.
Figure 4-7d. Cassette Removal.
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SECTION 4 - HANDLING CASSETTES
Continue to support the bottom of the cassette to keep
it level as you place it on a table or other flat surface.
The loading arm should then be folded down, which
will raise the rear of the cassette and allow gravity
to help keep the notes neatly stacked during the loading process.
OPENING NOTE CASSETTES
Figure 4-8. Cassette Loading Arm Down.
1. Insert the key into the cassette lock. To unlock the cassette, apply inward pressure on the key
while turning it clockwise to the stop position (approximately a quarter-turn). Open the cas
sette by simultaneously pressing the release button and lifting the lid. Flip the lid back fully,
allowing it to rest on the table or other flat surface.
Figure 4-9. Key
Inserted.
Figure 4-10. Release Button.
Figure 4-11. Lid Open and Pusher Plate Back.
2. Move the pusher plate to the rear of the cassette (toward the handle). Ensure the pusher plate is
fully back. It should stay in this position.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 4 - HANDLING CASSETTES
LOADING NOTE CASSETTES
1. Load the cassette with currency. The shape of some notes may be affected by conditions of
storage or bundling, preventing them from forming neat, even piles. If not corrected, such
conditions may cause notes to be rejected by the dispensing mechanism. To compensate for the
most common conditions of slanting or cupped note piles, follow the directions given here.
Notes with no apparent shape problems are referred to as “common” notes.
•
Slanting pile
To avoid dispensing problems caused by a
“slanting” pile, put the notes in neat bundles
of no more than ½ to ¾ inches in thickness.
Turn every other bundle around to minimize
slanting of the pile.
•
Cupped bundle
Figure 4-12. Slanted Piles.
To avoid dispensing problems caused by cupped bundles, turn all the bundles with the
cupped side towards the dispense opening.
Figure 4-13a. Cupped Bundle.
•
Figure 4-13b. Cupped Bundle.
Common notes
Place the prepared bundles in the cassette.
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SECTION 4 - HANDLING CASSETTES
1. Level the note pile. Compress the note
pile slightly by hand. Single notes must
not protrude from the bundle.
Figure 4-14. Leveling Note Pile.
2. Move the pusher plate against the notes
with just enough pressure to hold the
notes in the correct position when closing the lid and inserting the cassette into
the mechanism.
Figure 4-15. Moving Pusher Plate Against Notes.
3. Close the cassette lid. Fold the lid down
to its locked position. The release button should “pop” out, allowing the lid to
mate cleanly with the body of the cassette. You may need to “tap” the lid
firmly along the front edge to achieve
this. Turn the key counter-clockwise to
lock the cassette.
Figure 4-16. Closing Lid.
INSTALLING NOTE CASSETTES
Using the reverse of the steps used to remove the Note Cassette from the mechanism, slide the
Note Cassette into its slot in the mechanism. Keep the cassette level as you load it, and make sure
the cassette is fully inserted. Once all cassettes have been filled and replaced, they are ready to be
LOCKED into position using the Cassette Lock/Unlock function (see Section 5, Management Functions, for the appropriate procedure). IMPORTANT: Ensure the MULTIPLE AMOUNT parameter matches the denomination of currency in each Note Cassette! See the procedure for
using the VALUE function to set this parameter, in Section 5, Management Functions.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 4 - HANDLING CASSETTES
REMOVING THE REJECT CASSETTE
1. UNLOCK the cassettes, using the Cassette Lock/Unlock procedure in Section 5, Management
Functions.
2. Open the outer fascia panel of the security container, using the key lock on the front of the
panel. Open the combination lock on the security container door and open the door to gain
access to the dispensing mechanism.
IMPORTANT! If you remove the Reject Cassette with power applied, the terminal will sense this
and automatically reset the rejected note count to ZERO. Therefore, to ensure an accurate rejected
note count NEVER REMOVE THE REJECT CASSETTE WITH POWER APPLIED WITHOUT
CHECKING FOR AND REMOVING ANY REJECTED NOTES.
3. To remove the Reject Cassette, grasp the cassette handle with one hand while holding the
mechanism in place with the other hand. Pull the cassette out slightly. Place one hand under
neath to support the cassette as you slide it completely out of the unit. Place it on a level
surface.
Figure 4-17b. Removing the Reject Cassette.
Figure 4-17a. Removing the Reject Cassette.
Figure 4-17d. Reject Cassette Ready to Open.
Figure 4-17c. Cassette Removed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
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SECTION 4 - HANDLING CASSETTES
OPENING THE REJECT CASSETTE
1. Insert the key into the cassette lock. To unlock the cassette, apply inward pressure on the key
while turning it clockwise to the stop position (approximately a quarter-turn). Open the cassette by simultaneously pressing the release button and lifting the lid. Flip the lid back fully.
Figure 4-18.Key Inserted.
Figure 4-19.Opening Lid.
2. The Reject Cassette is now open for collecting any rejected bundle notes. These will be present
in the folding tray. After retrieving any rejected bundle notes, lift the folding tray and check
underneath for any rejected single notes.
Figure 4-20.Bundle Reject Tray.
Figure 4-21.Single Reject Compartment.
3. After removing any rejected notes, close the cassette lid. Fold the lid down to its locked position. The release button should “pop” out, allowing the lid to mate cleanly with the body of the
cassette. Turn the key counter-clockwise to lock the cassette.
INSTALLING THE REJECT CASSETTE
Using the reverse of the steps taken to remove the Reject Cassette, slide the Reject Cassette back
into its slot in the mechanism. Make sure the cassette is fully inserted. LOCK all cassettes into
position using the Cassette Lock/Unlock function (see Section 5, Management Functions).
TRITON SYSTEMS, INC.
4-10
SECTION 5
MANAGEMENT FUNCTIONS
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
INTRODUCTION
This section describes the MANAGEMENT FUNCTIONS available for controlling the Cash
Dispenser. When the CUSTOMER WELCOME screen is displayed, you can access the
MANAGEMENT FUNCTIONS menu by following the procedure described next.
ACCESSING THE MANAGEMENT FUNCTIONS MENU
1.) Press and hold down the <BLUE> key; while holding down the <BLUE> key, press the <1>
key. Release both keys. After a moment the Top Menu will be displayed.
2.) At the Top Menu (see figure below), select MANAGEMENT FUNCTIONS.
The TOP MENU Screen.
3.) Enter the MASTER or ADMINISTRATION password at the Password Entry display (see figure
below). The factory default MASTER PASSWORD is ‘123456’. The factory default
ADMINISTRATION PASSWORD is ‘987654’.
The PASSWORD entry screen.
When a valid password is entered, the MANAGEMENT FUNCTIONS menu (see the figure on the
next page) will be displayed. Once you have entered the MANAGEMENT FUNCTIONS Menu
you may perform any of the functions allowed by the type of password used.
TRITON SYSTEMS, INC.
5-2
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
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SECTION 5 - MANAGEMENT FUNCTIONS
The MANAGEMENT FUNCTIONS Screen.
The ADMINISTRATION password allows access to a limited group of functions such as CLOSE,
DIAGNOSTICS, etc. The MASTER PASSWORD allows access to all functions performed with
the ADMINISTRATION password plus access to the Cash Dispenser configuration functions.
Each MANAGEMENT FUNCTION description will include the function name, instructions for
accessing the function, a factory default value (if applicable) and any error conditions associated
with the use of the function.
FUNCTION AVAILABILITY
Some function screens or options described on the following pages may be present but not accessible
on your Cash Dispenser. In these cases when you attempt to access the function you will receive a
message informing you that the feature or hardware required to support it is not available.
In other cases a function screen or option described here may not even be present in the Management
Functions for your particular Cash Dispenser. In such cases this is because the function is not
available in the version of terminal operating software currently loaded in the unit.
You may also notice that the factory default values for some functions on your terminal may differ
from the values shown in this manual. Again, this is because versions of the terminal operating
software customized for a particular processor may require non-standard default values for some
parameters.
MANAGEMENT FUNCTIONS CHART
The chart on the next page shows the organization of the various Management Functions. You can
use this chart to quickly navigate to a particular function, or simply to see how functions are grouped
and related together at different “levels” of the menu structure.
TRITON SYSTEMS, INC.
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SECTION 5 - MANAGEMENT FUNCTIONS
Management Functions Chart
TRITON SYSTEMS, INC.
5-4
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MANAGEMENT FUNCTIONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select the MANAGEMENT FUNCTIONS option
from the Top Menu (see page 5-2 for instructions
on how to access the Top menu).
DESCRIPTION:
The MANAGEMENT FUNCTIONS menu allows the terminal operator to access the following
functions:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
CLOSE
DIAGNOSTICS
LANGUAGE/IDIOMA
JOURNAL
CASSETTE SERVICE
PASSWORD MAINTENANCE
TERMINAL CONFIGURATION
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select the CLOSE option from the MANAGEMENT
FUNCTIONS screen to view the options available
from the SELECT CLOSE FUNCTION menu.
DESCRIPTION:
The SELECT CLOSE FUNCTION menu allows the terminal operator to perform the following
functions:
1.)
2.)
3.)
4.)
5.)
6.)
SCHEDULE CLOSE
SEND TERMINAL TOTALS
TRIAL CLOSE
DAY CLOSE
CASSETTE CLOSE
TRIAL CASSETTE CLOSE (ALL)
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SCHEDULE CLOSE
FACTORY DEFAULT: OFF
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select SCHEDULE CLOSE.
DESCRIPTION:
This function allows you to turn on or off the SCHEDULE CLOSE feature. It also provides access
to the CHANGE SCHEDULE function, which allows you to specify the time of day when a CLOSE
process will be automatically initiated (if the SCHEDULE CLOSE feature is turned ON). When
the feature is turned OFF, the close procedure must be initiated manually.
The current state of the SCHEDULE CLOSE feature is shown as either ON or OFF in the label on
the left-hand side of the display. Press the button next to this label to toggle the state of the feature
between ON and OFF.
NOTE: The close information will be written to the Electronic Journal, allowing it to be printed
out, or retrieved by a remote computer equipped with Triton Connect software (version 3.0 or
later).
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CHANGE SCHEDULE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select SCHEDULE CLOSE.
3.) Select CHANGE SCHEDULE.
DESCRIPTION:
This function is used to set the time, in hours and minutes, at which the terminal will automatically
initiate contact with the processor and perform a close operation. The time is entered in the form
‘HH:MM:SS’ (hours, minutes, seconds). Do not enter the ‘:’ characters separating the fields, just
the fields themselves. Press CLEAR to erase everything and start over. Press the BACKSPACE
key to back up and erase a single character. Press QUIT to escape without doing anything. Press
SET TIME to load the entered time into the clock.
The Cash Dispenser will not let you enter an invalid number for hours or minutes. The clock will
properly handle the rollover to the year 2000.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SEND TERMINAL TOTALS
FACTORY DEFAULT: OFF
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select SEND TERMINAL TOTALS.
DESCRIPTION:
This function allows you to turn on or off the REPORT TERMINAL TOTALS feature. When the
feature is turned ON, the terminal will send accumulated totals information to the processor during
the close operation. Terminal totals include the total value of all withdrawal, inquiry and transfer
transactions that have occurred since the last close operation (see the description of the DAY CLOSE
function for additional information).
The current state of the SEND TERMINAL TOTALS feature is shown as either ON or OFF in the
label on the left-hand side of the display. Press the button next to this label to toggle the state of the
feature between ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TRIAL CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTIONS screen.
2.) Select TRIAL CLOSE.
DESCRIPTION:
The TRIAL CLOSE function is used during the
daily close procedure. It does the same thing as
DAY CLOSE, except that the totals are not
cleared.
The report printed by the TRIAL CLOSE is used
to balance your Cash Dispenser before you
actually balance with your processor. It contains
information obtained from the processor and
information that is obtained from the terminal
itself.
Typically, you would do a TRIAL CLOSE to get
the totals from the Cash Dispenser.
Sample TRIAL DAY CLOSE receipt.
The report shows the total number of customer
transactions (Withdrawals, Inquiries and
Transfers) recorded by the host processor and the terminal since the last Day Close was performed.
The two-column format allows the host and terminal totals in each category to be easily compared.
The ‘Settlement $’ value is the host processor’s record of the total currency dispensed from the
terminal since the last Day Close was performed.
ERROR CONDITIONS:
A call to the processor host computer is required to complete the operation. If the call to the host is
not completed successfully, a warning (***HOST TOTALS NOT RECEIVED***) will be printed
on the report.
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5-10
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DAY CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTIONS screen.
2.) Select DAY CLOSE.
DESCRIPTION:
The DAY CLOSE Function is used to complete daily balancing of the Cash Dispenser with the
processor. The DAY CLOSE is performed to clear the totals and switch to the next business day.
This function prints a report summarizing all of the activity done by the Cash Dispenser since the
last DAY CLOSE was completed. The information includes a total of all transactions.
This function also calls your host processor’s computer and
commands it to download the totals it has accumulated for
the current business day.
The DAY CLOSE is normally completed as the final step in
the daily balancing process. The DAY CLOSE report is
printed to the receipt printer. The TRIAL CLOSE function
does the same thing as the DAY CLOSE, except that the totals
are not cleared. See the TRIAL CLOSE function for more
information.
NOTE: If the DAY CLOSE is not performed at the same
time as the processors’ day close, the host and terminal
totals may not match.
Sample DAY CLOSE receipt.
ERROR CONDITIONS:
A call to the processor host computer is required to complete the operation. If the call to the host is
not completed successfully, a warning (***HOST TOTALS NOT RECEIVED***) will be printed
on the report.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTIONS screen.
2.) Select CASSETTE CLOSE.
DESCRIPTION:
The CASSETTE CLOSE option is used to perform cassette-specific close operations. When the
CASSETTE CLOSE option is selected, a cassette selection screen (see the description of the
SELECT CASSETTE function for more information) is presented which allows the operator to
select the specific cassette which will be the focus of the close operations. The cassette selection
screen is followed by the cassette close options screen. The CASSETTE CLOSE option screen
provides access to the following functions:
1.)
2.)
3.)
4.)
TRIAL CASSETTE CLOSE
CASSETTE CLOSE
ENTER QTY. IN CASSETTE
SELECT CASSETTE
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TRIAL CASSETTE CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D).
3.) Select TRIAL CASSETTE CLOSE.
DESCRIPTION:
Selecting this function prints a receipt
summarizing activity on the cassette since the last
CASSETTE CLOSE was performed. The totals
are not cleared (set to zero) or reported to the host
during a trial cassette close.
The following information is provided:
1.) START. Includes the starting quantity of notes
in the cassette, and the total value of this quantity.
Sample TRIAL CASSETTE CLOSE receipt.
2.) DISPENSED. Shows the number of notes that
have been dispensed and the value of this quantity of notes.
3.) REMAINING. Shows the number of notes remaining in the cassette, and the total value of
these notes.
4.) VALUE OF EACH DOC. The denomination of the notes in the cassette.
5.) TRANSACTIONS. The number of transactions that have occurred since the last.
6.) REJECTS. The number of reject events. Rejects can involve more than a single note per event.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE CLOSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D).
3.) Select CASSETTE CLOSE.
DESCRIPTION:
The CASSETTE CLOSE function is used to complete
the balancing of a specific currency cassette of the
Cash Dispenser. This function prints a report
summarizing all activity on the Cash Dispenser for
the selected cassette since the last CASSETTE CLOSE
was completed. The report includes a total of all
transactions.
The CASSETTE CLOSE is normally completed as
the final step in balancing the currency cassette before
removing it to be replenished. The CASSETTE
CLOSE report is printed to the Receipt Printer.
Completing a CASSETTE CLOSE clears the cassette
total from the Cash Dispenser.
Sample CASSETTE CLOSE receipt.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER QTY. IN CASSETTE
FACTORY DEFAULT: ‘0’
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D).
3.) Select ENTER QTY. IN CASSETTE.
DESCRIPTION:
The ENTER QTY. IN CASSETTE function allows entry of the number of documents in the cassette.
This number is used as a starting point for the cassette close report. Enter the total number of
documents in the cassette and press OK.
NOTE: Enter the number of documents placed in a cassette, not the value of those documents.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SELECT CASSETTE
FACTORY DEFAULT: ‘N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTION screen.
2.) Select CASSETTE CLOSE. Choose a cassette (A, B, C, or D).
3.) Choose the SELECT CASSETTE option.
DESCRIPTION:
This option provides a convenient way to switch between cassettes when performing cassettespecific close operations. Simply select the cassette you wish to work with and a menu of cassette
related close functions will be presented. See the description of the CASSETTE CLOSE function
for more information.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TRIAL CASSETTE CLOSE (ALL)
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select CLOSE from the MANAGEMENT
FUNCTIONS screen.
2.) Select TRIAL CASSETTE CLOSE (ALL).
DESCRIPTION:
Selecting the TRIAL CASSETTE CLOSE (ALL) function prints
a summary of all cassettes present with out clearing any totals.
The host is not contacted.
ERROR CONDITIONS:
There are no error conditions directly associated with this
function.
A sample print out for the TRIAL CASSETTE CLOSE
(ALL) function.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DIAGNOSTICS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select one of the following to perform the
appropriate DIAGNOSTICS test:
DESCRIPTION:
•
•
•
•
•
•
•
Select STATUS to determine the operational status of the four Feed Channels, the Reject
Channel and the Transport Channel of the dispensing mechanism.
Select PURGE to complete a PURGE cycle on the mechanism.
Select TEST DISPENSE to perform a dispense from each Feed Channel of the
mechanism.
Select FORMAT MEMORY EXPANSION CARD to erase the contents of a memory
Expansion Card and to prepare the card to receive new data.
Select the TEST RECEIPT PRINTER option to test the operation of the Receipt Printer.
Select the VERSION #’S option to display a screen that provides version numbers for
the various components of the terminal operating software.
Select the MORE DIAGNOSTICS option to access the following diagnostic functions:
• Select INJECT NEW CASSETTE ID to change the ID of a Note Cassette.
• RESET/TEST MODEM. Select this option to verify that a modem is installed and
that it is capable of being configured.
• Select FORCE UNLOCK CASSETTE immediately after experiencing a failure of the
normal UNLOCK operation. After selecting this option you will be presented with a
screen that allows you to select the cassette you wish to force to unlock.
• SCAN CARD. Select this option to verify that a customer’s ATM or credit card
can be read by the terminal card reader.
The diagnostics options do not have a time-out associated with them. You must manually exit
the diagnostics mode when you are finished.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: STATUS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen
2.) Select the STATUS option.
DESCRIPTION:
The STATUS feature presents a screen with options for initiating status checks on the primary
functional areas of the dispensing mechanism. These areas are the four Feed Channels, the
Reject Channel and the Transport Channel. Choose the area you want to check and press the
applicable option button. The return code for each of these functional areas of the dispenser will
consist of a string of characters that must be interpreted to determine the status of various components within that area. Refer toSection 9, Interpreting Return Codes, for information on the
meaning of each character in the return code. The cancel button must be pressed to return to the
DIAGNOSTICS main menu.
ERROR CONDITIONS:
The Return Code received as a result of initiating status testing may provide indications of error
conditions in the specified channel.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PURGE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen
2.) Select the PURGE option.
DESCRIPTION:
When the PURGE option is selected, a PURGE command is sent to the dispenser, instructing it
to exercise its note transport system. No notes will be dispensed from the cassettes, but this
action should remove any notes that may be present in the transport path of the dispensing
mechanism. The return code for a successful PURGE is ‘0’. If any code other than ‘0’ is displayed, contact your service provider for assistance. Press the cancel key to return to the DIAGNOSTICS main menu.
ERROR CONDITIONS:
The Return Code received as a result of initiating a PURGE command may indicate an error
condition in the dispensing mechanism.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TEST DISPENSE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen
2.) Select the TEST DISPENSE option.
DESCRIPTION:
The TEST DISPENSE command instructs the dispensing mechanism in the Cash Dispenser to
dispense a single note from each Note Cassette, sending each note into the Reject Cassette. This
test exercises the dispenser without sending notes to the exit. Normally, the successful (no error)
accomplishment of this operation will display the following Return Codes:
• 2-Cassette Mechanism: 01100
• 3-Cassette Mechanism: 01110
• 4-Cassette Mechanism: 01111
If any code other than what is indicated above is displayed, contact your service provider for
assistance Press the cancel key to return to the DIAGNOSTICS main menu.
ERROR CONDITIONS:
The Return Code received as a result of initiating a TEST DISPENSE command may indicate an
error condition in the dispensing mechanism.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: FORMAT MEMORY EXP. CARD
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the FORMAT MEMORY EXPANSION
CARD option.
DESCRIPTION:
A Memory Expansion Card is formatted so that it is ready to accept downloaded files from a
Triton Connect Host Computer. All Memory Expansion Cards are shipped from the factory
formatted. If it becomes necessary to format a Memory Expansion Card, it can be accomplished
from either the local terminal or through commands downloaded from a Triton Connect Host
Computer.
**CAUTION**
Formatting a Memory Expansion Card will erase all files stored
on the card. Do not format a Memory Expansion Card unless you
have the capability to download files to the terminal.
When the SELECT MEMORY CARD TO FORMAT screen is displayed, the options that are
made available are MEMORY CARD 1 or MEMORY CARD 2. Selecting either will begin
the formatting process.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TEST RECEIPT PRINTER
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the TEST RECEIPT PRINTER option.
DESCRIPTION:
This command will print two lines of text on the receipt printer and
then advance and cut the paper. The text should be 42 characters
wide. The remainder of the information on the TEST RECEIPT
PRINTER print out is terminal configuration data. If the printer
test fails to print two lines of 42 characters, fails to advance the
paper, or fails to cut the paper, contact your service provider for
assistance. A return code of ‘00’ indicates a successful printer test.
Press the cancel key to return to the DIAGNOSTICS main menu.
ERROR CONDITIONS:
If any code other than ‘00’ is displayed contact your service provider
for assistance.
Sample RECEIPT
PRINTER test results.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: VERSION #’S
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the VERSION #’S option.
DESCRIPTION:
This function displays the version information for the terminal software that is running in the Cash
Dispenser. Normally you do not need to access this function unless you are asked to by service
personnel.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MORE DIAGNOSTICS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the MORE DIAGNOSTICS option.
DESCRIPTION:
This screen allows you to select additional diagnostics functions. The functions available are:
1.)
INJECT NEW CASSETTE ID, which enables you to change the identification
code of a cassette.
2.)
RESET/TEST MODEM, which performs a functional test of the modem hardware.
3.)
FORCE UNLOCK CASSETTES, which allows you to overide the normal cassette unlocking
mechanism.
4.)
SCAN CARD, which enables you to test a customer’s ATM or credit card for proper
operation in the terminal card reader.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: INJECT NEW CASSETTE ID
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select the MORE DIAGNOSTICS option.
3.) Select the INJECT NEW CASSETTE ID option.
DESCRIPTION:
Each Note Cassette contains onboard memory that enables it to store it’s own identification
code. This option allows you to inject a new ID into a Note Cassette. This option will prompt
you to insert the cassette you want to use into the top feed channel, and will then provide options
for injecting a designation of ‘A’, ‘B’, ‘C’, or ‘D’ into the cassette in this position. When the ID
has successfully been injected, the word DONE will appear. If the operation fails, an error
message will be displayed.
The CASSETTE ID has no direct correlation to the physical position of the cassette within the
unit, although in most instances the cassette identified as ‘A’ will be placed in the top position,
‘B’ in the second, ‘C’ in the third, and ‘D’ in the fourth position. This is not a requirement,
however, since the ID code allows the dispensing mechanism (and the Cash Dispenser control
system) to locate the cassette no matter which slot it is in.
This function will automatically perform an UNLOCK operation so that the cassettes can be
rearranged as needed to facilitate the operation. At the conclusion of the procedure, after each
cassette has been placed in its appropriate location, use the LOCK/UNLOCK function to LOCK
the cassettes into place.
ERROR CONDITIONS:
If the operation fails, an error message will be displayed.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: RESET/TEST MODEM
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select MORE DIAGNOSTICS.
3.) Select the RESET/TEST MODEM option.
DESCRIPTION:
This test confirms that the CPU Module can communicate with the modem and that the modem can
be configured. This test does not test the ability of the modem to communicate on the phone line.
If the RESET/TEST MODEM TEST fails, contact your service provider for assistance. Press the
cancel key to return to the diagnostic’s menu.
If the test is successful, the following message screen will be displayed:
ERROR CONDITIONS:
If the test fails, an error message will be displayed.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: FORCE UNLOCK CASSETTE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the DIAGNOSTICS option from the
MANAGEMENT FUNCTIONS menu.
2.) Select MORE DIAGNOSTICS.
3.) Select FORCE UNLOCK CASSETTE.
DESCRIPTION:
This function provides a means of overriding the unlocking mechanism associated with a particular cassette. It is only to be used immediately after failure of a normal cassette unlock
operation.
Occasionally a condition may occur that prevents a cassette from being removed from the
dispensing mechanism. A note that is lodged or jammed in a cassette’s “gate” could cause such a
condition, for example. The gate is a mechanical shutter on the feed end of a cassette, which
lowers to allow notes to be dispensed, and raises as a security precaution when the cassette is
removed from the dispensing mechanism.
During a normal unlocking operation (see the description of the CASSETTE PARAMETERS
function), when the gate is closed the cassette releases an associated mechanical latch, allowing
the cassette to be removed from the body of the dispensing mechanism. If the gate does not fully
close, the cassette will not release the latch and the cassette will remain locked in the mechanism.
If you find that a particular cassette cannot be removed after performing the normal unlock
operation, do not attempt any other action, such as a Cash Dispenser reset, or make multiple
attempts to perform a normal unlock operation. The FIRST STEP after encountering a problem
with a normal unlock operation is to use the FORCE UNLOCK function to attempt to release the
applicable cassette from the mechanism.
To initiate a FORCE UNLOCK operation on a specific cassette, select the option button on the
menu that corresponds to the location of the affected cassette.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
Once the cassette has been removed from the dispensing mechanism, gently remove any notes
that are sticking out of the cassette. Re-insert the cassette into the dispensing mechanism and
perform a normal LOCK operation, followed by a normal UNLOCK operation. You may now
remove and replenish the cassette as normal.
ERROR CONDITIONS:
If the FORCE UNLOCK operation is unsuccessful, contact your Triton authorized sales and
service provider.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SCAN CARD
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select DIAGNOSTICS from the MANAGEMENT FUNCTIONS screen.
2.) Select MORE DIAGNOSTICS.
3.) Select the SCAN CARD option.
DESCRIPTION:
The SCAN CARD function reads a card and displays the information imprinted on its magnetic
strip. This can be done on a customer card that doesn’t seem to work in the Cash Dispenser. If the
customer complains of card read errors, first make sure that he or she is inserting the card correctly.
Then try to read the card with SCAN CARD. If the card can be read properly, the information from
track 1 and track 2 will be displayed. A card need only have a readable track 2 to operate successfully
in the Cash Dispenser.
A series of prompt screens direct the user to first INSERT the card to be scanned (shown above)
and then to REMOVE it, after which the results of the scan are presented, as shown in the following:
ERROR CONDITIONS:
If the card is damaged or not a standard format, the screen will display an error message. If this
happens, the card cannot be used for transactions on the Cash Dispenser.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: LANGUAGE/IDIOMA
FACTORY DEFAULT: Country-specific
ACCESS INSTRUCTIONS:
Select the LANGUAGE/IDIOMA option from the
MANAGEMENT FUNCTIONS screen to view
the additional options available.
DESCRIPTION:
This function provides access to the options that control the language that is displayed on the Cash
Dispenser LCD Display. Current language options include English or Spanish (certain international
versions of terminal software provide a French option instead of Spanish), and a customer option
feature enables or disables customer-selection of the language in which text is presented on the
LCD display.
1.)
2.)
3.)
4.)
ENGLISH / INGLES
SPANISH / ESPANOL
ENABLE CUST. OPTION
DISABLE CUST. OPTION
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION:
ENGLISH/INGLES
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option from
the MANAGEMENT FUNCTIONS screen.
2.) Select the ENGLISH/INGLES option.
DESCRIPTION:
Choosing this function when the DISABLE CUST. OPTION is selected will set the LCD screen to
display only English text during a transaction.
Choosing this function when the ENABLE CUST. OPTION is selected will present customer
transaction text in English initially, but will allow the customer to choose English or Spanish (or
French for some versions of terminal software).
In addition to the customer transactions taking place in the English language, all Management
Functions will be presented in English. All receipts will be printed in English text, as well.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SPANISH/ESPANOL
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option
from the MANAGEMENT FUNCTIONS screen.
2.) Select the SPANISH/ESPANOL option.
DESCRIPTION:
NOTE: Some versions of international software replace the Spanish language option with French.
Choosing this option when the DISABLE CUST. OPTION is selected will display only Spanish
text during a transaction.
Choosing this option when the ENABLE CUST. OPTION is selected will give the customer the
option of completing the transaction in either English or Spanish.
In addition to the transaction taking place in the Spanish language, all Management Functions will
be presented in Spanish.
Some terminal software versions support the printing of receipts in Spanish.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE CUST. OPTION
FACTORY DEFAULT: ‘OPTION IS: DISABLED’
ACCESS INSTRUCTIONS:
1.) Select the LANGUAGE/IDIOMA option from
the MANAGEMENT FUNCTIONS screen.
2.) Select either option, as appropriate:
•
ENABLE CUST. OPTION.
•
DISABLE CUST. OPTION.
DESCRIPTION:
If the mode is ENABLED, the customer will be offered a bilingual screen instructing them to select
a desired language (currently English and either Spanish or French depending upon software version)
for the transaction. If the mode is DISABLED, the customer will not be offered this option.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: JOURNAL
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select JOURNAL from the options available at the
MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
Select the JOURNAL function from the MANAGEMENT
FUNCTIONS screen to:
1.) PRINT THE JOURNAL
2.) CLEAR JOURNAL
3.) PRINT THE LAST X ENTRIES
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINT JOURNAL
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available
at the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINT JOURNAL option to print all
unaudited records stored in the Electronic Journal.
DESCRIPTION:
The PRINT JOURNAL command is used to automatically print out any journal entries collected
since the last time the journal was printed. ALL journal records will be printed, whether there are
1 or 2045 records. This command should be used regularly to print the audit trail of the terminal.
This information should be maintained in case of an inquiry by a customer, and can also be useful
in certain troubleshooting situations.
When this command is run, all unaudited records in the Electronic Journal are immediately sent to
the receipt printer, and subsequently marked as audited. Any record printed in this fashion will not
be printed again by this command, although it can be printed using the PRINT LAST X ENTRIES
command. When the journal has finished printing, the SELECT JOURNAL FUNCTION screen
will be displayed.
ERROR CONDITIONS:
If the operation fails, an error message will be displayed.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CLEAR JOURNAL
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available at
the MANAGEMENT FUNCTIONS screen.
2.) Select the CLEAR JOURNAL option to mark
all journal entries stored in the Electronic Journal
since the last time the CLEAR JOURNAL or
PRINT JOURNAL functions were completed.
DESCRIPTION:
The CLEAR JOURNAL command is used to mark all unprinted records in the journal as ‘audited’.
This means that they will not be printed out the next time a PRINT JOURNAL command is
performed. Audited records are not erased. They are marked as if they had been printed. When
this function is selected, a confirmation screen prompts the user to answer YES, CLEAR to continue
with operation or NO, CANCEL to quit. If the user answers YES, CLEAR, the following screen
will be displayed:
When the journal has been cleared, the SELECT JOURNAL FUNCTION screen will be displayed.
Note that even after this command has been completed, records are still available for printing by
using the PRINT LAST X ENTRIES command.
ERROR CONDITIONS:
If the operation fails, and error message will be displayed.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINT LAST X ENTRIES
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select JOURNAL from the options available
at the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINT LAST X ENTRIES option to
print the last X (where ‘X’ is a number from 1 to
2045) entries stored in the Electronic Journal.
DESCRIPTION:
This command is used to reprint records from the Electronic Journal, either before or after they
have been audited using the CLEAR JOURNAL or PRINT JOURNAL commands. Records printed
out using this command are not marked in any way. This command will not affect the operation of
the PRINT JOURNAL command.
This command is used for several purposes. It can be used to reprint records for which the paper
trail has been lost or destroyed. It can also be used to print out records before they are audited, for
diagnostic purposes.
When using this command, the user is prompted to enter the number of the most recently collected
records to be printed. It always operates on the last ‘X’ entries. If an operator needs to see a
transaction that happened about 10 records earlier, entering ‘l3’ a the prompt will cause the last 13
records to be printed, but not cleared, from the buffer. This will ensure that the transaction in
question is printed.
Subsequent uses of this command are not cumulative. No pointer is maintained that ‘moves’ each
time this command is run. It always operates on the LAST X ENTRIES.
ERROR CONDITIONS:
Entering a number greater than the number of records in the buffer memory of the journal will
cause all records to be printed. The buffer memory can contain up to 2045 records at any one time.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE SERVICE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select the CASSETTE SERVICE option from the
MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
The CASSETTE SERVICE option provides the terminal operator with the ability to quickly lock
and unlock cassettes, or to place selected cassettes into service. The cassette selection screen provides
an option button for each cassette: A, B, C, or D. Press the desired button to place that cassette in
service. Press the indicated button to lock or unlock all of the cassettes. Note that the current lock
status of the cassettes is shown in the lower left label area.
Once a cassette is in service, the following message will be displayed:
Press any key to return to the main Management Functions menu.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PASSWORD MAINTENANCE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select the PASSWORD MAINTENANCE option
from the MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
The PASSWORD MAINTENANCE Function of MANAGEMENT FUNCTIONS menu allows
access to menus for viewing and changing the following:
1.) MASTER PASSWORD
2.) ADMINISTRATION PASSWORD
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MASTER PASSWORD
FACTORY DEFAULT: ‘123456’
ACCESS INSTRUCTIONS:
1.) Select the PASSWORD MAINTENANCE
option from the MANAGEMENT FUNCTIONS
screen.
2.) Select the MASTER PASSWORD option.
DESCRIPTION:
The MASTER PASSWORD is the highest level password on the Cash Dispenser. It allows access
to all functions except downloading of new software. The MASTER PASSWORD must be entered
in order to change the ADMINISTRATION password. The factory default MASTER PASSWORD
is ‘123456’ and should be changed when the Cash Dispenser is installed.
To change the MASTER PASSWORD, select this function. You will be prompted to enter your
new password. An asterisk (*) will be displayed in place of the actual digits entered; therefore, you
must enter the password a second time when prompted to confirm it.
The password can be from 4 to 12 digits long and can contain only numbers; letters are not allowed.
ERROR CONDITIONS:
A number of feedback screens may appear during password entry. These screens can appear if the
second password entry did not match the first, you entered an invalid password, or the password
you entered was too short (less than 4 characters).
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ADMINISTRATION PASSWORD
FACTORY DEFAULT: ‘987654’
ACCESS INSTRUCTIONS:
1.) Select the PASSWORD MAINTENANCE
option from the MANAGEMENT FUNCTIONS screen.
2.) Select the ADMINISTRATION PASSWORD
option.
DESCRIPTION:
The ADMINISTRATION PASSWORD is used to perform daily management functions. This
password DOES NOT allow access to the TERMINAL CONFIGURATION menu.
This password can only be changed when the MASTER PASSWORD is used to enter the
MANAGEMENT FUNCTIONS area. Use the options provided to VIEW or CHANGE the
password, as shown in the figures below. When the VIEW option is selected, the current password
will be displayed for a few seconds. When changing the password, it must be entered twice, because
the characters entered are not displayed (an asterisk (*) is displayed in place of each character, for
security reasons). The password length can range from 4 to 12 characters.
VIEW
CHANGE
ERROR CONDITIONS:
A number of feedback screens may appear during password entry. These screens can appear if the
second password entry did not match the first, you entered an invalid password, or the password
you entered was too short (less than 4 characters).
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TERMINAL CONFIGURATION
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
Select the TERMINAL CONFIGURATION option
from the MANAGEMENT FUNCTIONS screen.
DESCRIPTION:
The TERMINAL CONFIGURATION option provides access to functions that allow the following
parameters to be viewed and changed:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
PRINTER SETTINGS
RANDOM/LEVEL PRIZE COUPONS
CHANGE MESSAGES
SET TERMINAL PARAMETERS
DATE / TIME FUNCTIONS
TRANSACTION TYPES
ACCOUNT TYPES
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINTER SETTINGS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION
option from the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINTER SETTINGS option.
DESCRIPTION:
This menu provides access to the following functions:
1.) SET PRINT LENGTH
2.) LOW RECEIPT PAPER
3.) PRINTER GRAPHICS
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET PRINT LENGTH
FACTORY DEFAULT: ‘35’
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION
option from the MANAGEMENT FUNCTIONS
screen.
2.) Select the PRINTER SETTINGS option.
3.) Select SET PRINT LENGTH.
DESCRIPTION:
This function sets the minimum length of the receipt provided to the customer after each transaction.
ERROR CONDITIONS:
Changing the Print Length to less than 35 lines will prevent the receipt from exiting the front of the
Cash Dispenser. This may cause paper jams that could result in printer damage.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: LOW RECEIPT PAPER
FACTORY DEFAULT: ‘OUT OF SERVICE’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select the PRINTER SETTINGS option.
3.) Choose the LOW RECEIPT PAPER
option.
DESCRIPTION:
After selecting the LOW RECEIPT PAPER ON/OFF option, a screen displaying,” WHEN RECEIPT
PAPER BECOMES LOW, THE ATM WILL BE OUT OF SERVICE” (or IN SERVICE depending
on terminal setup). Change to IN SERVICE or OUT OF SERVICE by pressing the Screen Key
next to the appropriate text and pressing the EXIT key.
Selecting the IN SERVICE options will allow the terminal to continue to operate after it senses a
Receipt Printer Paper Low condition (Error Code 183). Selecting this option will allow the terminal
to operate with low or no receipt paper in the terminal.
Selecting the OUT OF SERVICE option will allow the terminal to report a Receipt Printer Paper
Low condition (Error Code 183), and will place the terminal in an OUT OF SERVICE condition
until the receipt paper is replenished.
ERROR CONDITIONS:
Error Code 183 – Receipt Printer Paper Low will take the terminal OUT OF SERVICE. To
restore the terminal to normal operation the paper must be replenished and the Reset Error button
pressed after the terminal has been reset and is displaying the OUT OF SERVICE screen.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINTER GRAPHICS
FACTORY DEFAULT: ENABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION option
from the MANAGEMENT FUNCTIONS screen.
2.) Select the PRINTER SETTINGS option.
3.) Select PRINTER GRAPHICS.
DESCRIPTION:
The Printed Graphics feature can only be used when an optional Memory Expansion Card is installed
in the terminal. Triton Connect Software Release 1.8 (or above) allows bit mapped graphics (in
‘.bmp’ format) to be downloaded to the terminal. This graphic will be printed on the receipt when
the PRINTER GRAPHICS option has been ENABLED. This feature cannot be supported with out
the addition of an Expansion Memory Card.
To turn on the PRINTER GRAPHICS feature, choose the ENABLE option on this screen. To
inhibit the PRINTER GRAPHICS feature, press the DISABLE key.
ERROR CONDITIONS:
If PRINTER GRAPHICS is enabled and there are no graphic images loaded into the Expansion
Memory Card, the receipt printer will print normal receipts without graphics. There are no error
conditions associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: RANDOM/LEVEL PRIZE COUPONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
DESCRIPTION:
The SELECT COUPON TYPE screen allows the operator to access the functions specific to
managing either printed or dispensed prize coupons. The following options are available:
1.) PRINTED COUPONS.
2.) DISPENSED COUPONS.
Printed coupons are delivered to the customer via the receipt printer, while dispensed coupons are
dispensed from one or more of the note cassettes.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRINTED COUPONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
DESCRIPTION:
This function provides access to the following options, which will set up terminal operations for
issuing printed prize coupons:
1.)
2.)
3.)
4.)
5.)
ENTER LEVEL PRIZE MESSAGE.
ENTER RANDOM PRIZE MESSAGE.
ENABLE/DISABLE COUPON AWARDS.
SET LEVEL PRIZE AMOUNT.
SET RANDOM WINNING %.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER LEVEL PRIZE MSG.
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
4.) Select ENTER LEVEL PRIZE MSG.
DESCRIPTION:
The LEVEL PRIZE MESSAGE consists of
four lines of text that are printed on the Level
Prize receipt and report. The text can be full
alphanumeric text. Enter letters, numbers and
punctuation as follows:
KEY
1
2
3
4
5
6
7
8
9
0
F4
UPPER
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F8 R ight
Sp
C
F
I
L
O
S
V
Y
-
F4
LOWER
The keys along either side of the display are
N o Shift
!
@
#
$
%
^
&
*
(
)
used with the numeric keys on the main keypad
F6 Le ft
q
a
d
g
j
m
p
t
w
’
to permit entry of alphanumeric characters. The
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
keys on the left side of the display are
F8 R ight
&
c
f
i
l
o
s
v
y
=
designated <F1> through <F4>. The keys on
the right side of the display are <F6> through
<F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all
text in the current message. <F3> clears the text on the line the cursor is currently appearing.
The <F4> Key is used similarly to a CAPS LOCK key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To enter an alphabetic or punctuation character,
one of the <F6> through <F8> keys must be pressed, followed by one of the numeric keys. The
resultant character will be as indicated in the table. Press the <OK> key to save the changes made.
If you make a mistake and want to start over, press the CANCEL key to discard any changes made
to that point.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER RANDOM PRIZE MSG.
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
4.) Select ENTER RANDOM PRIZE MSG.
DESCRIPTION:
1
2
3
4
5
6
7
8
9
0
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F8 R ight
Sp
C
F
I
L
O
S
V
Y
-
KEY
The RANDOM PRIZE MESSAGE consists of
four lines of text that are printed on the Random
Coupon receipt and report. The text can be
full alphanumeric text. Enter desired letters,
numbers and punctuation as follows:
F4
UPPER
F4
LOWER
The keys along either side of the display are
N o Shift
!
@
#
$
%
^
&
*
(
)
used with the numeric keys on the main keypad
F
6
L
e
f
t
q
a
d
g
j
m
p
t
w
’
to permit entry of alphanumeric characters. The
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
keys on the left side of the display are
F
8
R
i
g
h
t
&
c
f
i
l
o
s
v
y
=
designated <F1> through <F4>. The keys on
the right side of the display are <F6> through
<F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key erases all
text in the current message. <F3> clears the text on the line the cursor is currently appearing.
The <F4> Key is used similarly to a CAPS LOCK key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To enter an alphabetic or punctuation character,
one of the <F6> through <F8> keys must be pressed, followed by one of the numeric keys. The
resultant character will be as indicated in the table. Press the <OK> key to save the changes made.
If you make a mistake and want to start over, press the CANCEL key to discard any changes made
to that point.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE COUPON AWARDS
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
4.) Select the ENABLE/DISABLE COUPON AWARDS option.
5.) Select ENABLE OR DISABLE from the menu displayed.
DESCRIPTION:
This function provides access to a menu that allows the operator to ENABLE or DISABLE all
printed coupon awards. If ENABLED, eligible transactions will be checked for award. If
DISABLED, no coupons will be issued.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET LEVEL PRIZE AMOUNT
FACTORY DEFAULT: ‘$0.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
4.) Select the SET LEVEL PRIZE AMOUNT option.
DESCRIPTION:
This function sets the threshold level at which the level prize coupon will be printed. Withdrawing
an amount equal to or greater than the value set here will print the level prize coupon.
To enter a new value, press the CHANGE button, enter a new value, then press <OK>.
NOTE: If the level coupon is awarded, the random coupon parameter will not be tested for award.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET RANDOM WINNING %
FACTORY DEFAULT: ‘0%’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select PRINTED COUPONS.
4.) Select the SET RANDOM WINNING % option.
DESCRIPTION:
This function sets the frequency at which the random prize coupons will be printed. The random
coupon is won by a random number of transactions of any type. The winning percentage can be set
from 0 to 100%. For example, if the winning percentage is set to 10%, then 1 out of every 10
transactions will be awarded a prize.
To enter a new value, press the CHANGE button, enter a new value, then press <OK>.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DISPENSED COUPONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
DESCRIPTION:
This function provides access to the following options, which will set up terminal operations for
issuing dispensed prize coupons:
1.)
2.)
3.)
4.)
5.)
SELECT LEVEL COUPON CASSETTE.
SELECT RANDOM COUPON CASSETTE.
ENABLE/DISABLE COUPON AWARDS.
SET LEVEL PRIZE AMOUNT.
SET RANDOM WINNING %.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SELECT LEVEL COUPON CASS.
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
4.) Choose SELECT LEVEL COUPON CASS.
DESCRIPTION:
This function allows the operator to select the cassette which will dispense coupons on a withdrawallevel basis.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SELECT RANDOM COUPON CASS.
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
4.) Choose SELECT RANDOM COUPON CASS.
DESCRIPTION:
This function allows the operator to select the cassette which will dispense coupons on a random
basis.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE COUPON AWARDS
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
3.) Select the ENABLE/DISABLE COUPON AWARDS option.
DESCRIPTION:
This function provides access to a menu that allows the operator to ENABLE or DISABLE all
dispensed coupon awards. If ENABLED, eligible transactions will be checked for award. If
DISABLED, no coupons will be issued.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET LEVEL PRIZE AMOUNT
FACTORY DEFAULT: ‘$0.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
4.) Select the SET LEVEL PRIZE AMOUNT option.
DESCRIPTION:
This function sets the threshold level at which the level prize coupon will be dispensed. Withdrawing
an amount equal to or greater than the value set here will dispense the level prize coupon.
To enter a new value, press the CHANGE button, enter a new value, then press <OK>.
NOTE: If the level coupon is awarded, the random coupon parameter will not be tested for award.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET RANDOM WINNING %
FACTORY DEFAULT: ‘0%’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select RANDOM/LEVEL PRIZE COUPONS
from the TERMINAL CONFIGURATION menu.
3.) Select DISPENSED COUPONS.
3.) Select the SET RANDOM WINNING % option.
DESCRIPTION:
This function sets the frequency at which the random prize coupons will be dispensed. The random
coupon is won by a random number of transactions of any type. The winning percentage can be set
from 0 to 100%. For example, if the winning percentage is set to 10%, then 1 out of every 10
transactions will be awarded a prize.
To enter a value, press the CHANGE option, enter a new random percentage, then press <OK>.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CHANGE MESSAGES
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
DESCRIPTION:
The CHANGE MESSAGES option of the TERMINAL CONFIGURATION menu allows
information for the following screens to be changed by the terminal operator or a service technician:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
MARKETING MESSAGE
SURCHARGE MESSAGES
WELCOME MESSAGE
SURCHARGE OWNER
EXIT MESSAGE
STORE MESSAGE
TERMINAL OWNER
ERROR CONDITIONS:
There are no error conditions directly associated with this function
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MARKETING MESSAGE
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select MARKETING MESSAGE.
DESCRIPTION:
KEY
The MARKETING MESSAGE function
allows you to compose a message that will
appear on any printed products that include
the store message (e.g. customer receipts, day
closes, coupons, etc.). The message can be up
to four lines long. Enter letters, numbers and
punctuation as follows:
1
2
3
4
5
6
7
8
9
0
F4
UPPER
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F8 R ight
Sp
C
F
I
L
O
S
V
Y
-
!
@
#
$
%
^
&
*
(
)
F4
LOWER
N o Shift
The keys along either side of the display are
F6 Le ft
q
a
d
g
j
m
p
t
w
’
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
used with the numeric keys on the main
F8 R ight
&
c
f
i
l
o
s
v
y
=
keypad to permit entry of alphanumeric
characters. The keys on the left side of the
display are designated <F1> through <F4>. The keys on the right side of the display are <F6>
through <F8>. The <F1> key centers the text on the line where the cursor appears. The <F2> key
erases all text in the current message. <F3> clears the text on the line the cursor is currently
appearing.
The <F4> Key is used similarly to a CAPS LOCK key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To enter an alphabetic or punctuation character,
one of the <F6> through <F8> keys must be pressed, followed by one of the numeric keys. The
resultant character will be as indicated in the table. Press the <OK> key to save the changes made.
If you make a mistake and want to start over, press the CANCEL key to discard any changes made
to that point.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE MESSAGES
FACTORY DEFAULT: ‘STANDARD’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select SURCHARGE MESSAGES
DESCRIPTION:
This function is used to select the surcharge message that will be displayed to the customer. Press
the button next to the desired message to select it. Message options STANDARD, A, B and C are
accessed from the first SURCHARGE OPTION SCREEN. The MORE option leads to a second
screen containing message options D, E, F, G, and H.
STANDARD
CUSTOM-A
CUSTOM-B
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SECTION 5 - MANAGEMENT FUNCTIONS
CUSTOM-C
CUSTOM-D
CUSTOM-E
CUSTOM-F
CUSTOM-H
CUSTOM-G
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: WELCOME MESSAGE
FACTORY DEFAULT: ‘WELCOME TO miniATM’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select Welcome Message.
DESCRIPTION:
The Welcome Message consists of three lines of text that are printed at the top of the customer
welcome screen. The text can be full alphanumeric text. Enter letters, numbers and punctuation as
follows:
The keys along either side of the display are used
with the numeric keys on the main keypad to
permit entry of alphanumeric characters. The keys
on the left side of the display are designated <F1>
through <F4>. The keys on the right side of the
display are <F6> through <F8>. The <F1> key
centers the text on the line where the cursor
appears. The <F2> key erases all text in the
current message. <F3> clears the text on the line
the cursor is currently appearing.
KEY
1
2
3
4
5
6
7
8
9
0
F4
UPPER
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F8 R ight
Sp
C
F
I
L
O
S
V
Y
-
N o Shift
!
@
#
$
%
^
&
*
(
)
F6 Le ft
q
a
d
g
j
m
p
t
w
’
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
F4
LOWER
F8 R ight
&
c
f
i
l
o
s
v
y
=
The <F4> Key is used similarly to a CAPS LOCK
key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To
enter an alphabetic or punctuation character, one of the <F6> through <F8> keys must be pressed,
followed by one of the numeric keys. The resultant character will be as indicated in the table. Press
the <OK> key to save the changes made. If you make a mistake and want to start over, press the
CANCEL key to discard any changes made to that point.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE OWNER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select SURCHARGE OWNER.
DESCRIPTION:
The name of the SURCHARGE OWNER is stored in the terminal and printed on the Receipt
Printer Test Report. The name of the SURCHARGE OWNER is entered directly into the terminal.
To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the <BLUE>
key, then press the key that has the letter you want on it. The first press of the key will display the
first character above the number. Subsequent presses will display the characters in sequence.
When the character you want is displayed, press the <RIGHT ARROW> key to ‘lock in’ the letter.
If your next character is a letter, you must press the <BLUE> key again.
The name can be up to 18 characters long.
ERROR CONDITIONS:
There are no error conditions directly associated with this function
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: EXIT MESSAGE
FACTORY DEFAULT: ‘Thanks for Using miniATM’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select EXIT MESSAGE.
DESCRIPTION:
The Exit Message consists of three lines of text that are printed on the terminal display at the
conclusion of a transaction. The text can be full alphanumeric text. Enter letters, numbers and
punctuation as follows:
The keys along either side of the display are used
with the numeric keys on the main keypad to
permit entry of alphanumeric characters. The keys
on the left side of the display are designated <F1>
through <F4>. The keys on the right side of the
display are <F6> through <F8>. The <F1> key
centers the text on the line where the cursor
appears. The <F2> key erases all text in the
current message. <F3> clears the text on the line
the cursor is currently appearing.
KEY
1
2
3
4
5
6
7
8
9
0
F4
UPPER
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F8 R ight
Sp
C
F
I
L
O
S
V
Y
-
N o Shift
!
@
#
$
%
^
&
*
(
)
F6 Le ft
q
a
d
g
j
m
p
t
w
’
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
F4
LOWER
The <F4> Key is used similarly to a CAPS LOCK
F8 R ight
&
c
f
i
l
o
s
v
y
=
key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To
enter an alphabetic or punctuation character, one of the <F6> through <F8> keys must be pressed,
followed by one of the numeric keys. The resultant character will be as indicated in the table. Press
the <OK> key to save the changes made. If you make a mistake and want to start over, press the
CANCEL key to discard any changes made to that point.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: STORE MESSAGE
FACTORY DEFAULT: SEE NOTE
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select STORE MESSAGE.
ACCESS INSTRUCTIONS:
DESCRIPTION:
KEY
The STORE MESSAGE consists of four lines
of text that are printed on the customer receipt.
The text can be full alphanumeric text. Enter
letters, numbers and punctuation as follows:
1
2
3
4
5
6
7
8
9
0
N o Shift
1
2
3
4
5
6
7
8
9
0
F6 Le ft
Q
A
D
G
J
M
P
T
W
,
F7 Ce nte r
Z
B
E
H
K
N
R
U
X
.
F4
UPPER
F8 R ight
Sp
C
F
I
L
O
S
V
Y
The keys along either side of the display are
F4
used with the numeric keys on the main keypad
LOWER
to permit entry of alphanumeric characters. The
N o Shift
!
@
#
$
%
^
&
*
(
)
keys on the left side of the display are
F6 Le ft
q
a
d
g
j
m
p
t
w
’
designated <F1> through <F4>. The keys on
F7 Ce nte r
z
b
c
h
k
n
r
u
x
+
the right side of the display are <F6> through
F8 R ight
&
c
f
i
l
o
s
v
y
=
<F8>. The <F1> key centers the text on the
line where the cursor appears. The <F2> key erases all text in the current message. <F3> clears the
text on the line the cursor is currently appearing.
The <F4> Key is used similarly to a CAPS LOCK key on a computer keyboard. Pressing the <F4>
key toggles between uppercase and lowercase. To enter an alphabetic or punctuation character,
one of the <F6> through <F8> keys must be pressed, followed by one of the numeric keys. The
resultant character will be as indicated in the table. Press the <OK> key to save the changes made.
If you make a mistake and want to start over, press the CANCEL key to discard any changes made
to that point.
NOTE: ‘*THIS IS LINE (1-4) OF THE STORE MESSAGE*’
ERROR CONDITIONS:
There are no errors directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TERMINAL OWNER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select CHANGE MESSAGES.
3.) Select TERMINAL OWNER.
DESCRIPTION:
The name of the TERMINAL OWNER is stored in the terminal and displayed to the customer in
the surcharge warning message. The name is entered directly into the terminal.
To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the <BLUE>
key, then press the key that has the letter you want on it. The first press of the key will display the
first character above the number. Subsequent presses will display the characters in sequence.
When the character you want is displayed, press the <RIGHT ARROW> key to ‘lock in’ the letter.
If your next character is a letter, you must press the <BLUE> key again.
The name can be up to 18 characters long.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TERMINAL PARAMETERS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
DESCRIPTION:
Selecting SET TERMINAL PARAMETERS from the TERMINAL CONFIGURATION menu
allows the following Cash Dispenser operating parameters to be viewed or changed:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
SET TERMINAL #
RESET SEQ #
SURCHARGE MODE
CASSETTE SETUP
KEY MANAGEMENT
TELEPHONE
MORE
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET TERMINAL #
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SET TERMINAL # option.
DESCRIPTION:
The TERMINAL # is a unique string of characters provided by your processor to identify the Cash
Dispenser when a transaction is taking place. It can contain numbers and letters. The minimum
number of characters is 6 and the maximum is 16.
This parameter MUST be set before the Cash Dispenser can go on-line AND before the
communications key can be downloaded.
When this function is selected, the current TERMINAL # is displayed. If it is to be changed, select
CHANGE.
To enter a digit 0-9, press the key that has that digit. To enter a letter, first press the <BLUE> key,
then press the key that has the letter you want on it. The first press of the key will display the first
character above the number. Subsequent presses will display the characters in sequence. When
the character you want is displayed, press the <RIGHT ARROW> key to ‘lock in’ the letter. If
your next character is a letter, you must press the <BLUE> key again.
When you have entered all of the characters, press the <OK> key.
ERROR CONDITIONS:
The Cash Dispenser will not function on-line without a valid TERMINAL #.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: RESET SEQ #
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the RESET SEQ # option.
DESCRIPTION:
NOTE: This feature is not supported by all processors.
Select the RESET SEQ. # option from the TERMINAL PARAMETER menu to reset the sequence
number that is printed on the journal printout and receipt to ‘00000000’.
Resetting the SEQUENCE # is an operation that should usually be performed at the request of your
processor. Use of this function is not required during normal operation.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE MODE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
DESCRIPTION:
Selecting the SURCHARGE MODE option from the SET TERMINAL PARAMETERS menu
allows the terminal operator or service technician to change the following surcharge options:
1.)
2.)
3.)
4.)
5.)
SURCHARGE PERCENT
ENABLE/DISABLE SURCHARGE MODE
SURCHARGE LOCATION
BLOCK ISO’S
SURCHARGE AMOUNT
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE PERCENT
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
4.) Select SURCHARGE PERCENT.
DESCRIPTION:
The SURCHARGE PERCENT option on the SURCHARGE MODE screen brings up the PERCENT SETTINGS screen, which enables you to enter a surcharge percentage amount, as well as
choose the LESSER or GREATER option that is applicable to the surcharge. Remember that
these options must conform to the processor’s requirements or other applicable commerce regulations.
To enter a surcharge percent value press the CHANGE PERCENT AMOUNT key. the ENTER
NEW AMOUNT AND PRESS OK prompt replaces the CURRENT PERCENT IS: field. Enter
the applicable percentage value (from 1 and 99 percent) and press “OK”.
If the processor or other authority requires that the surcharge be the lesser of either the surcharge
amount or surcharge percentage, select the LESSER option. If the surcharge must be the greater
of either the surcharge amount or surcharge percentage, select the GREATER option.
This value is stored in the terminal and will be displayed to the customer on the applicable surcharge message screen. The percent settings must be correct to ensure surchargfe messages
CUSTOM-G and CUSTOM-H are accurate!
ERROR CONDITIONS:
If a fixed surcharge amount is to be used (surcharge percent not used) you must ensure the surcharge
comparison option is set to GREATER and the surcharge percent is set to zero (0). This will ensure
that only the fixed surcharge amount value will be displayed to the customer. Failure to do so can
cause an incorrect surcharge value to be reported to the customer.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE SURCHARGE
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
4.) Select ENABLE or DISABLE, as appropriate.
DESCRIPTION:
Some networks allow a surcharge, or terminal fee, to be imposed on withdrawal transactions. If
surcharges are in use on your network, you are required to notify the customer of an additional fee
before the transaction is processed. He or she must be given a chance to cancel the transaction.
Setting the SURCHARGE MODE to ENABLED will cause a surcharge notification screen to be
displayed at some point prior to final processing of the transaction. The customer is given the
choice of canceling the transaction at no charge or of continuing.
If your network does not allow surcharges, select the DISABLE option to turn off presentation of
the surcharge notification message.
ERROR CONDITIONS:
Be sure to ENABLE this mode if your network allows surcharges.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE LOCATION
FACTORY DEFAULT: BEGINNING
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
4.) Choose the SURCHARGE LOCATION option.
DESCRIPTION:
The SURCHARGE LOCATION function determines where the terminal user is presented with the
surcharge notification message. The surcharge notification message informs the customer about
any surcharge that is applicable to the transaction they are completing. When the message appears
the terminal user is given the option of accepting the surcharge and continuing the transaction, or
canceling the transaction without incurring any charges. The surcharge amount identified in the
notification message does not include any additional charges that the bank sponsoring the card
may add to the cost of processing a transaction.
Selecting the BEGINNING option displays the applicable surcharge notification message
immediately after the terminal user removes the card from the card reader and before their PIN is
entered into the terminal.
Selecting the ENDING option displays the surcharge notification message after the terminal user
has selected an amount from the FAST CASH menu or entered the amount of the withdrawal and
pressed the “<OK>” key to complete the transaction.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: BLOCK ISO’S
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
4.) Choose the BLOCK ISO’S option.
DESCRIPTION:
This function is used to block surcharging and to disable the display of surcharge messages for
transactions that use a particular financial institution’s ATM or Credit Card. Entering the financial
institution’s unique ISO (International Standards Organization) Number on this screen enables the
function.
The terminal can store up to 100 ISO numbers to block at one time; however, only 5 numbers can
be entered using the BLOCK ISO’s screen. Additional ISO numbers (up to the 100-number limit)
must be downloaded to the terminal using Triton Connect management software.
From 1 to 9 digits may be used. The terminal will compare the card number to all current ISO
numbers to the length of each number. For example, three ISO numbers are entered , including
‘581234’, ‘46’, and ‘3785’. Any card beginning with ‘46’ would match and cause the surcharge
notification message to be suppressed (if surcharging were enabled). A card with the starting
number ‘581235’ would not match and therefore a surcharge message would appear. With this
technique cards from many issuers can be supported. The more digits entered the fewer the number
of different cards that will match.
If a card number matches an ISO number to be blocked, the customer will not see the surcharge
notification screen. The processor will also be notified of this in the transaction. Most processors
support this function. Before enabling this feature, check to make sure your particular processor
supports it. Otherwise, your terminal could be in violation of network rules and be sanctioned.
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SECTION 5 - MANAGEMENT FUNCTIONS
To enter or change an ISO go to the SELECT ISO TO CHANGE screen and perform the following:
1.) Press the Screen Key next to the block where the new ISO will be entered or an ISO changed.
2.) Enter the ISO number (up to six digits in length).
3.) Press the “<OK>” key.
If more than one ISO must be entered repeat steps 1 through 3 until all ISO are entered (up to five
ISO numbers may be entered). As noted previously, additional ISO numbers can be entered via
Triton Connect, up to the 100-number limit.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SURCHARGE AMOUNT
FACTORY DEFAULT: ‘$0.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the SURCHARGE MODE option.
4.) Choose the SURCHARGE AMOUNT option.
DESCRIPTION:
The surcharge amount will be entered directly on the SURCHARGE MODE screen. The value you
enter here will be displayed to the user in the surcharge notification message that was selected via
the SURCHARGE OPTIONS SCREEN function. Press the SURCHARGE AMOUNT menu key.
The ENTER NEW AMOUNT AND PRESS ‘OK’ prompt will appear. Enter a new value. This
value will appear in the “AMOUNT = _ _ _ _ _” field that will appear on the SURCHARGE
MODE screen. The value will be stored in the terminal and displayed to the customer in the surcharge
notification message. See ERROR CONDITIONS: for additional information on this feature.
ERROR CONDITIONS:
It is important to understand that processor or network rules and/or applicable commerce laws
ultimately determine the type and amount of any surcharge that may be assessed against a transaction.
The surcharge values that you enter will be displayed to the customer and MUST match the actual
surcharge rates established by your processor or other applicable regulatory agencies!
Manually changing the SURCHARGE AMOUNT to a lower or higher amount does not
automatically change the surcharge collected by the processor for a transaction. It will only change
the surcharge amount displayed during the surcharge-warning message when it is shown to the
customer and not the actual fee collected for the transaction.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE SETUP
FACTORY DEFAULT: N/A
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
DESCRIPTION:
Selecting CASSETTE SETUP at the TERMINAL PARAMETERS menu allows the terminal operator to view and change the following parameters:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
RELEARN BILL THICKNESS
INTERNATIONAL CURRENCY
MAXIMUM AMOUNT
MAX. NON-CASH
EXTENDED AMOUNT
CASSETTE PARAMETERS
FAST CASH AMOUNT
ERROR CONDITIONS:
There are no errors directly associated with the WITHDRAWAL AMOUNTS function.
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FUNCTION: RELEARN BILL THICKNESS
FACTORY DEFAULT: N/A
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the RELEARN BILL THICKNESS
option.
DESCRIPTION:
The first time the dispenser is set up, or if a new Note Cassette is installed, the mechanism will
automatically enter a learning mode, during which it will learn the thickness of the currency or
other media. During this process the unit will dispense and reject as many as 7-15 notes. For
multiple cassettes the number of test rejects could almost fill the single-note compartment of the
Reject Cassette. In such cases, it is recommended that you remove any rejected notes from the
unit before placing the Cash Dispenser back into service.
It some instances (excessive number of rejects during normal operation, for example) it may be
necessary to manually initiate this process. The RELEARN BILL THICKNESS function enables
you to force the dispenser to enter the learning mode. Note that the operation affects ALL cassettes in the dispenser! The following screens will be displayed as a result of a successful operation:
ERROR CONDITIONS:
There are no errors directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: INTERNATIONAL CURRENCY
FACTORY DEFAULT: COUNTRY-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the INTERNATIONAL CURRENCY option.
DESCRIPTION:
This feature will allow operator personnel to select one of nine possible monetary symbols (C, ¢, $,
ƒ, L, Pt., £, Q, ¥) that describe the type of currency that will be dispensed by the Cash Dispenser.
The default symbol can be viewed and changed through the terminals’ Management Functions.
Monetary symbols for use with following currencies are supported by the Cash Dispenser:
1. C
2. ¢
3. $
4. ƒ
5. L
6. Pt
7. £
8. Q
9. R
10. ¥
- The symbol for the Colon (Costa Rica)
- The symbol for the Colon (El Salvador)
- The symbol of the Dollar and Peso
- The symbol for the Franc
- The symbol for the Lempira
- The symbol for the Peseta
- The symbol for the Pound
- The symbol for the Quetzal
- The symbol for the Rand (South Africa)
- The symbol for the Yen
When the INTERNATIONAL CURRENCY menu is displayed, press the screen key next to the
CHANGE SYMBOL option until the desired currency symbol is displayed. Press EXIT to make
that symbol the default symbol displayed on the terminal.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MAXIMUM AMOUNT
FACTORY DEFAULT: ‘$500.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the MAXIMUM AMOUNT option.
DESCRIPTION:
The maximum cash withdrawal limit must be set in the Cash Dispenser before any transactions can
be completed. This number is the largest dollar amount allowed for a withdrawal transaction. It
can be set from 1 to 999999 in increments of 1 and it must be an even multiple of the denomination
that is in the cassette. Factory default is set to $500.00. The value is dollar amount only; no cents
are allowed.
Whenever a withdrawal amount is entered or selected (via the FAST CASH option), the amount
entered or selected is compared to this amount. If the entry is larger, an error message warns the
user and displays the maximum allowable amount.
This amount DOES NOT override any maximum set by a network. The transaction will be sent to
the network if the amount entered or selected is less than or equal to the maximum. The network
must still approve the amount.
ERROR CONDITIONS:
The MAXIMUM AMOUNT cannot be more than 50 times the MULTIPLE AMOUNT.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MAX NON-CASH
FACTORY DEFAULT: ‘$500.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the MAX NON-CASH.
DESCRIPTION:
The maximum non-cash purchase limit must be set in the Cash Dispenser before any purchases of
non-cash items can be completed. This number is the largest dollar amount allowed for the purchase
of a non-cash item from the Cash Dispenser. It can be set from 1 to 999999 in increments of 1 and
it must be an even multiple of the value of single unit of the non-cash item that is in the cassette.
Factory default is set to $500.00. The value is a dollar amount only; no cents are allowed.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: EXTENDED AMOUNT
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the EXTENDED AMOUNT option.
DESCRIPTION:
The standard length of a currency amount entry field is 8 digits. In some applications this length is
insufficient to allow the entry of the full range of customer transaction values in the local currency
type. This feature allows the selection of 12-digit currency fields for those applications that require
it.
To activate 12-digit field lengths, select the ENABLE option. To return to 8-digit field lengths,
choose the DISABLE option.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE PARAMETERS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Select CASSETTE PARAMETERS.
DESCRIPTION:
The CASSETTE PARAMETERS option is used to perform cassette-specific configuration and
setup operations. When the CASSETTE PARAMETERS option is selected, a cassette selection
screen (see the description of the CASSETTE option for more information) is presented which
allows the operator to select the specific cassette which will be the focus of the subsequent setup or
configuration operations. The cassette selection screen is followed by the cassette parameters options
screen. The CASSETTE PARAMETERS option screen provides access to the following functions:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
SET BILL DIMENSION
VALUE
TYPE
SERVICE
CURRENCY DATA
CASSETTE
DESCRIPTION
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET BILL DIMENSION
FACTORY DEFAULT: COUNTRY-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Select a cassette (A, B, C, or D).
6.) Choose SET BILL DIMENSION.
DESCRIPTION:
This function enables you to enter the WIDTH and LENGTH measurements of the item in the
specified cassette. The information you enter will be stored in the cassette, so it is important to
ensure that the specified cassette is present in the mechanism during this operation. If the operation fails, an error message will be displayed.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: VALUE
FACTORY DEFAULT: ‘$0.00’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the VALUE option.
DESCRIPTION:
The VALUE function allows the operator to set the value of a cash or non-cash item in a particular
cassette. For cash, VALUE must be the denomination of the currency currently inside that particular cassette and must be a whole dollar amount without cents. For non-cash, VALUE is the face
value of that particular item within the cassette and can be any value. The default setting for
VALUE is $0.00
ERROR CONDITIONS:
An error code will occur when a non-whole dollar amount is applied to a cash cassette. Example,
setting the cassette to CASH and entering the VALUE as $5.15 will cause the terminal to indicate
Error# 186 Bill Size Not Configured.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TYPE
FACTORY DEFAULT: CASH
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the TYPE option.
DESCRIPTION:
This function allows the user to set what type of item is currently installed within the cassette. The
Type is either CASH or NON-CASH. CASH is any currency such as $5, $10, $20, $50, etc. NONCASH is any item other than CASH such as Stamps, Coupons, or Phone Cards.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SERVICE
FACTORY DEFAULT: IN SERVICE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the SERVICE option.
DESCRIPTION:
This function allows the user to set the desired cassette to either IN SERVICE or OUT OF SERVICE. Placing a cassette IN SERVICE will allow the dispenser to access the item inside the
cassette. Placing a cassette OUT OF SERVICE effectively turns the cassette off and does not allow
any access to the items in the cassette.
ERROR CONDITIONS:
When a cassette is removed from the Dispenser while AC power is on, the status of that cassette
will automatically revert to OUT OF SERVICE. If that cassette is to be used for future
transactions it must be put IN SERVICE before it is recognized in the Dispenser.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CURRENCY DATA
FACTORY DEFAULT: COUNTRY-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the CURRENCY DATA option.
DESCRIPTION:
The CURRENCY DATA Function enables you to enter a seven-character string of parameters that
describes the currency in a cassette (see Figure above). The parameter string consists of: 1.) Currency Code, 2.) Value and 3.) Variant Code.
CURRENCY CODE. This is a three-character descriptor for the currency type (example: ‘USD’
represents US Dollars). See the Table on the next page for a listing of supported Currency Codes.
To use the Table, find the country of interest in the left-hand column, then move to the right to find
the description of the currency type in the second column. Move to the third column to find the
specific three-character Currency Code to use for the selected country and currency type.
VALUE. This three-character parameter describes the denomination of the currency in the cassette. The Value is two-part: a two-character base value and a single-character multiplier. The
Value ‘021’, for example, consists of a base value of ‘02’ and a multiplier of ‘1’. The multiplier
represents the number of zeros to add to the base value. In this example, add one “zero” to ‘02’
(‘02’ + ‘0’), to make ‘020’, which indicates a denomination of twenty (‘USD021’, for example,
represents a twenty US dollar denomination). The value ‘USD012’ would represent a 100 (‘01’ +
‘00’) US dollar denomination.
VARIANT. This is a single-character that represents the “version” of the note. The Variant Code
should initially be set to “1”; if a new version of the denomination becomes available, contact
Triton Systems Technical Support for an updated Variant Code.
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The current values of the above listed data will be displayed near the top of the screen as a string of
seven characters. When the CHANGE button is pressed, an input field appears, allowing you to
enter new data.
To enter a digit 0-9, simply press the key that has that digit. To enter a letter, first press the <BLUE>
key, then press the key that has the letter you want on it. The first press of the key will display the
first character above the number. Subsequent presses will display the characters in sequence.
When the character you want is displayed, press the <RIGHT ARROW> key to ‘lock in’ the letter.
If your next character is a letter, you must press the <BLUE> key again.
Enter the data appropriate for the type, value, and variant for the currency to be loaded into the
cassette, then press the OK button to accept it.
IMPORTANT: After entering of the new currency data, remove and reinstall each cassette in the
Cash Dispenser. This will ensure the updated information is successfully stored in the cassette(s).
Remove and reinstall all cassettes, even if currency data was changed in only one cassette.
COUNTRY CODE
CURRENCY TYPE
C U R R EN C Y
CODE
COUNTRY CODE
CURRENCY TYPE
C U R R EN C Y
CODE
ARGENTINA
ARGENTINE PESO
ARS
EL SALVADOR
EL SALVADOR COLON
AUSTRALIA
AUSTRALIAN DOLLAR
AUD
FRANCE
FRENCH FRANC
SVC
FR F
BOLIVIA
BOLIVIANO
BOB
GERMANY
DEUTSCHE MARK
D EM
BOLIVIA
MVDOL
BOV
GREECE
DRACHMA
GRD
BRAZIL
BRAZILIAN REAL
BRL
GUATEMALA
QUETZAL
GTO
CANADA
CANADIAN DOLLAR
CAD
HONDURAS
LEMPIRA
HNL
CHILE
CHILEAN PESO
C LP
HONG KONG
HONG KONG DOLLAR
HKD
CHILE
UNIDADES DE FORMENTO
C LF
HUNGARY
FORINT
HUF
COLOMBIA
COLOMBIAN PESO
COP
IRELAND
IRISH POUND
COSTA RICA
COSTA RICAN COLON
CRC
MEXICO
MEXICAN NUEVO PESO
MXN
CYPRUS
CYPRUS PUND
CYP
NEW ZEALAND
NEW ZEALAND DOLLAR
NZD
CZECH REPUBLIC
CZECH KORUNA
CZK
NICARAGUA
CORDOBA ORO
NIO
DOMINICAN REPUBLIC
DOMINICAN PESO
DOP
PUERTO RICO
US DOLLAR
U SD
ECUADOR
SU C R E
EC S
SOUTH AFRICA
RAND
ZAR
ECUADOR
UNIDAD DE VALOR
CONSTANTE (UVC)
EC V
UNITED KINGDOM
POUND STERLING
GBP
EGYPT
EGYPTIAN POUND
EGP
UNITED STATES
US DOLLAR
U SD
IEP
ERROR CONDITIONS:
To ensure accurate note dispensing it is vital that the correct Currency Data for each cassette be
entered during the initial setup of the Cash Dispenser! Remember to enter the Currency Data for
each cassette before placing that cassette into service, and whenever a new currency type, value,
or denomination is used in a cassette.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: CASSETTE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Select the CASSETTE option.
DESCRIPTION:
This option provides a convenient way to switch between cassettes when performing cassettespecific operations. Simply select the cassette you wish to work with (A, B, C, or D) and a menu
of configuration functions applicable to the selected cassette will be presented.
This option is also used to LOCK or UNLOCK the cassettes in the dispensing mechanism
chassis. Note that this function affects all of the cassettes as a group. The LOCK CASSETTES
option button will lock all cassettes as a group, while the UNLOCK CASSETTES option will
UNLOCK all cassettes as a group. The current lock status of the cassettes is indicated by the
label in the lower left part of the display.
You must UNLOCK the cassettes before removing any of them from the mechanism. After reinstalling one or more cassettes, LOCK them in place prior to placing the Cash Dispenser back
into operation.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DESCRIPTION
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the DESCRIPTION option.
DESCRIPTION:
The DESCRIPTION function provides access to menus that let the terminal owner enter a brief
description of NON-CASH only items in a cassette. There are two menus for entering descriptive
information. The PRIMARY DESCRIPTION is used to provide a brief description of the items in
the NON-CASH cassettes. Examples of descriptions are PHONE CARDS, COUPONS, STAMPS,
etc. The SECONDARY DESCRIPTION provides a location for other information of general interest or information required by law.
See the coverage of the PRIMARY DESCRIPTION and SECONDARY DESCRIPTION functions on the following pages for additional information and procedures for entering the descriptions.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PRIMARY DESCRIPTION
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the DESCRIPTION option.
7.) Choose the PRIMARY DESCRIPTION option.
DESCRIPTION:
The PRIMARY DESCRIPTION is used to provide a brief description of the items in the NONCASH cassettes. Examples of descriptions are PHONE CARDS, COUPONS, STAMPS, etc.
To enter a number, press the key that has that number. To enter a letter, first press the BLUE key,
then press the key that has the letter you want. The first press of the key will display the first
character above the number. Subsequent presses will display the other characters in sequence.
When the character you want is displayed, press the <RIGHT ARROW> key ‘to lock’ in the letter.
If the next character is a letter, the BLUE key must again be pressed first.
The description of a NON-CASH item may contain up to 28 alphanumeric characters.
ERROR CONDITIONS:
There are no error conditions directly associated with this function
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SECONDARY DESCRIPTION
FACTORY DEFAULT: ‘NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the CASSETTE PARAMETERS option.
5.) Choose a cassette (A, B, C, or D).
6.) Select the DESCRIPTION option.
7.) Choose the SECONDARY DESCRIPTION option.
DESCRIPTION:
The SECONDARY DESCRIPTION provides a location for other information of general interest
or information required by law.
To enter a number, press the key that has that number. To enter a letter, first press the BLUE key,
then press the key that has the letter you want. The first press of the key will display the first
character above the number. Subsequent presses will display the other characters in sequence.
When the character you want is displayed, press the <RIGHT ARROW> key ‘to lock’ in the letter.
If the next character is a letter, the BLUE key must again be pressed first.
The description of a NON-CASH item may contain up to 28 alphanumeric characters.
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FUNCTION: FAST CASH AMOUNT
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select CASSETTE SETUP.
4.) Choose the FAST CASH AMOUNT option.
DESCRIPTION:
During a withdrawal transaction the FAST CASH screen prompts the customer to select the amount
of the withdrawal from a list of five convenient amounts. These amounts are entered by the
terminal operator using the FAST CASH AMOUNT function. Up to six digits (more with software
versions that support extended field lengths) can be entered into any data field accepting a monetary
value.
Selecting this function displays the FAST CASH SCREEN AMOUNTS screen. Press the screen
key next to the amount to be changed, and it will begin to blink. Enter the new amount (whole
dollar amount only), and then press the <OK> key. The value will replace the blinking amount.
The amounts entered must be even multiples of the denomination in the cassette. The amounts do
not have to be in any particular order, although typically, they increase in value moving from upper
left and down, then upper right and down. DO NOT enter an amount that is larger than the
MAXIMUM WITHDRAWAL AMOUNT.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: KEY MANAGEMENT
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose the KEY MANAGEMENT option.
DESCRIPTION:
The KEY MANAGEMENT function provides access to Cash Dispenser functions that control the
method of entry for the Master Key and the Comms (Communications) Key. The functions accessed
through this menu are listed below:
1.)
2.)
3.)
4.)
5.)
6.)
ENTER MAC MASTER KEY
ENTER PIN MASTER KEY
INJECT MASTER KEYS
ENTER MAC WORKING KEY
ENTER PIN WORKING KEY
DOWNLOAD WORKING KEYS
ERROR CONDITIONS:
IMPORTANT: The MAC MASTER KEY must be entered before the MAC Working key.
Likewise, the PIN MASTER KEY must be entered before the PIN Working key.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER MAC MASTER KEY
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the ENTER MAC MASTER KEY option.
DESCRIPTION:
NOTE: The MAC MASTER KEY feature is applicable only to terminals using Triton
Standard ATM software and a Secure Pin Entry Device (SPED) module.
IMPORTANT: The MAC MASTER KEY must be entered before the MAC Working key.
MAC is an acronym for Message Authentication Code. The MAC MASTER KEY is used to
protect the MAC WORKING KEY during manual entry or downloading of the working key. The
MAC MASTER KEY is a 16-character string, consisting of the digits 0-9 and the letters A-F. Your
processor must provide you with the MAC MASTER KEY. If a MAC authentication attempt on a
message fails, the message will fail. This is a security precaution.
For security reasons, when entering this key, a ‘*’ is displayed in place of the actual character.
Since it is not possible to view the key while it is entered, the key must entered in twice to make
sure it was entered properly.
To enter a digit 0-9, simply press the key that has that digit, and a ‘*’ will appear. To enter the
letters A-F, first press the <BLUE> key, then press the key that has the letter you want on it. The
first press of the key will display the first character above the number. Subsequent presses will
display the characters in sequence. When the character you want is displayed, press the <RIGHT
ARROW> key to ‘lock in’ the letter. If your next character is a letter, you must press the <BLUE>
key again. Press the <CHANGE> key to clear the entry and start over. Press the <LEFT ARROW>
key to back up and erase a character.
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Normally, the MAC MASTER KEY contains only one part. However, some keys may contain
multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple
parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are
entered.
The CHECK DIGIT that appears after all parts of the MAC MASTER KEY have been entered is
similar to the checksum that is used to verify that the data programmed into a memory device such
as an EPROM is correct. The CHECK DIGIT can be verified by doing a RECEIPT PRINTER
TEST from the DIAGNOSTICS Menu and comparing the MAC MASTER KEY CHECK DIGIT
on the printout to the original receipt printout from the initial terminal setup. If the CHECK DIGIT
is different from the original, and the terminal is not operating correctly, the MAC MASTER KEY
is corrupt and you should contact your service organization for assistance.
ERROR CONDITIONS:
If the MAC MASTER KEY is not entered correctly, no message traffic can take place, so be sure
to enter the key accurately. If your second entry of the key does not match the first entry, you will
be warned and allowed to start over with the first entry.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER PIN MASTER KEY
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the ENTER PIN MASTER KEY option.
DESCRIPTION:
IMPORTANT: The PIN MASTER KEY must be entered before the PIN Working key.
NOTE: The PIN MASTER KEY was referred to as the MASTER KEY in previous versions
of ATM software.
The PIN MASTER KEY is used to protect the PIN WORKING KEY during manual entry or
downloading of the working key. This key is a 16-character string, consisting of the digits 0-9 and
the letters A-F. Your processor must provide you with the PIN MASTER KEY.
For security reasons, when entering this key, a ‘*’ is displayed in place of the actual character.
Since it is not possible to view the key while it is entered, the key must entered in twice to make
sure it was entered properly.
To enter a digit 0-9, simply press the key that has that digit, and a ‘*’ will appear. To enter the
letters A-F, first press the <BLUE> key, then press the key that has the letter you want on it. The
first press of the key will display the first character above the number. Subsequent presses will
display the characters in sequence. When the character you want is displayed, press the <RIGHT
ARROW> key to ‘lock in’ the letter. If your next character is a letter, you must press the <BLUE>
key again. Press the <CHANGE> key to clear the entry and start over. Press the <LEFT ARROW>
key to back up and erase a character.
Normally, the PIN MASTER KEY contains only one part. However, some keys may contain
multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple
parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are
entered.
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The CHECK DIGIT that appears after all parts of the PIN MASTER KEY have been entered is
similar to the checksum that is used to verify that the data programmed into a memory device such
as an EPROM is correct. The CHECK DIGIT can be verified by doing a RECEIPT PRINTER
TEST from the DIAGNOSTICS Menu and comparing the PIN MASTER KEY CHECK DIGIT on
the printout to the original receipt printout from the initial terminal setup. If the CHECK DIGIT is
different from the original, and the terminal is not operating correctly, the PIN MASTER KEY is
corrupt, and you should contact your service organization for assistance.
ERROR CONDITIONS:
If the PIN MASTER KEY is not entered correctly, no message traffic can take place, so be sure to
enter the key accurately. If your second entry of the key does not match the first entry, you will be
warned and allowed to start over with the first entry.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: INJECT MASTER KEYS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the INJECT MASTER KEYS option.
DESCRIPTION:
The INJECT MASTER KEYS function is used in conjunction with a PC (Personnel Computer)
and a special floppy disk to inject the master and working keys (as applicable) from the PC into a
designated terminal. Selecting INJECT MASTER KEYS will cause the terminal to prepare for the
load of the master key from the PC, using a serial data cable.
ERROR CONDITIONS:
Do not connect the load port on the Cash Dispenser to the parallel (printer) port of the PC!
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER MAC WORKING KEY
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the ENTER MAC WORKING KEY option.
DESCRIPTION:
MAC is an acronym for Message Authentication Code. The MAC WORKING KEY is used to
verify messages to and from the terminal. The MAC WORKING KEY is a 16-character string,
consisting of the digits 0-9 and the letters A-F. Your processor must provide you with the MAC
WORKING KEY. If a MAC authentication attempt on a message fails, the message will fail. This
is a security precaution.
For security reasons, when entering this key, a ‘*’ is displayed in place of the actual character.
Since it is not possible to view the key while it is entered, the key must entered in twice to make
sure it was entered properly.
To enter a digit 0-9, simply press the key that has that digit, and a ‘*’ will appear. To enter the
letters A-F, first press the <BLUE> key, then press the key that has the letter you want on it. The
first press of the key will display the first character above the number. Subsequent presses will
display the characters in sequence. When the character you want is displayed, press the <RIGHT
ARROW> key to ‘lock in’ the letter. If your next character is a letter, you must press the <BLUE>
key again. Press the <CHANGE> key to clear the entry and start over. Press the <LEFT ARROW>
key to back up and erase a character.
Normally, the MAC WORKING KEY contains only one part. However, some keys may contain
multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple
parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are
entered.
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The CHECK DIGIT that appears after all parts of the MAC WORKING KEY have been entered is
similar to the checksum that is used to verify that the data programmed into a memory device such
as an EPROM is correct. The CHECK DIGIT can be verified by doing a RECEIPT PRINTER
TEST from the DIAGNOSTICS Menu and comparing the MAC WORKING KEY CHECK DIGIT
on the printout to the original receipt printout from the initial terminal setup. If the CHECK DIGIT
is different from the original, and the terminal is not operating correctly, the MAC WORKING
KEY is corrupt, and you should contact your service organization for assistance.
ERROR CONDITIONS:
If the MAC WORKING KEY is not entered correctly, no message traffic can take place, so be sure
to enter the key accurately. If your second entry of the key does not match the first entry, you will
be warned and allowed to start over with the first entry.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENTER PIN WORKING KEY
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the ENTER PIN WORKING KEY option.
DESCRIPTION:
NOTE: The PIN WORKING KEY was referred to as the COMMS KEY in previous versions
of ATM software.
The PIN WORKING KEY is used to verify the customer Personal Identification Number during
live transactions. This key is a 16-character string, consisting of the digits 0-9 and the letters A-F.
Your processor must provide you with the PIN WORKING KEY.
For security reasons, when entering this key, a ‘*’ is displayed in place of the actual character.
Since it is not possible to view the key while it is entered, the key must entered in twice to make
sure it was entered properly.
To enter a digit 0-9, simply press the key that has that digit, and a ‘*’ will appear. To enter the
letters A-F, first press the <BLUE> key, then press the key that has the letter you want on it. The
first press of the key will display the first character above the number. Subsequent presses will
display the characters in sequence. When the character you want is displayed, press the <RIGHT
ARROW> key to ‘lock in’ the letter. If your next character is a letter, you must press the <BLUE>
key again. Press the <CHANGE> key to clear the entry and start over. Press the <LEFT ARROW>
key to back up and erase a character.
Normally, the PIN WORKING KEY contains only one part. However, some keys may contain
multiple parts. If this is the case, separate individuals will hold the parts. If your key has multiple
parts you must answer the question “ANOTHER KEY PART?”, with a YES until all parts are
entered.
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The CHECK DIGIT that appears after all parts of the PIN WORKING KEY have been entered is
similar to the checksum that is used to verify that the data programmed into a memory device such
as an EPROM is correct. The CHECK DIGIT can be verified by doing a RECEIPT PRINTER
TEST from the DIAGNOSTICS Menu and comparing the PIN WORKING KEY CHECK DIGIT
on the printout to the original receipt printout from the initial terminal setup. If the CHECK DIGIT
is different from the original, and the terminal is not operating correctly, the PIN WORKING KEY
is corrupt, and you should contact your service organization for assistance.
ERROR CONDITIONS:
If the PIN WORKING KEY is not entered correctly, no message traffic can take place, so be sure
to enter the key accurately. If your second entry of the key does not match the first entry, you will
be warned and allowed to start over with the first entry.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DOWNLOAD WORKING KEYS
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select KEY MANAGEMENT.
4.) Choose the DOWNLOAD WORKING KEYS option.
DESCRIPTION:
The WORKING KEYS are the MAC and PIN WORKING KEYS, as described earlier. They are
made up of 16-character strings, consisting of the digits 0-9 and the letters A-F. Your processor
may provide you with the WORKING KEYS, or they may be downloaded from the processor host
computer.
These keys must be loaded before the Cash Dispenser can operate in a live mode.
When the DOWNLOAD WORKING KEYS function is run, a call is placed to your host computer,
and a request is made for the keys to be sent. The host will send the keys and several other
parameters (such as the surcharge amount, if applicable). Once downloaded, these parameters will
remain in the Cash Dispenser, even if it is turned off.
The TERMINAL NUMBER and PRIMARY PHONE NUMBER must be set before completing
this function. If they are not set correctly, the WORKING KEYS will not be downloaded.
ERROR CONDITIONS:
If the call cannot be completed, a warning screen will be displayed. If the function continues to
fail, contact your service organization for assistance.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TELEPHONE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
DESCRIPTION:
The TELEPHONE function is used to set up parameters that control telephone communications
between the Cash Dispenser and the Processor. The following parameters are accessed through
this function.
1.)
2.)
3.)
4.)
5.)
6.)
PRIMARY NUMBER
BACKUP NUMBER
DATAPAK ACCESS CODE (This feature is only available for ATMs deployed in Canada.)
PREDIAL ON/OFF
COMPUSERVE ID
MODEM SETUP
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: PRIMARY NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the PRIMARY NUMBER option.
DESCRIPTION:
The Cash Dispenser communicates to your host processor over a dial up phone line. The phone
number of the processor must be entered before live transactions can be done.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Pressing the <BLUE> key first, then the <0>
key, followed by the <RIGHT ARROW> key will select the comma character. Make sure to enter
the long distance prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not
enter dashes in the number.
ERROR CONDITIONS:
The Cash Dispenser will not process transactions if the phone number has not been entered or has
been entered incorrectly. In such cases error code “185 - Phone Number Not Configured”, will
be received.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: BACKUP NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the BACKUP NUMBER option.
DESCRIPTION:
The Cash Dispenser communicates with your Processors’ host computer over a dial up phone line.
Some processors allow a backup phone number to try if the primary number fails to connect.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Pressing the <BLUE> key first, then the <0>
key, followed by the <RIGHT ARROW> select the comma. Make sure to enter the long distance
prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not enter dashes in
the number.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DATAPAK ACCESS CODE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select DATAPAK ACCESS CODE.
DESCRIPTION:
NOTE: This feature is only available for Canadian-region ATMs.
This function allows you to enter the DATAPAK ACCESS CODE, and to turn the DataPak feature
On or OFF. The DATAPAK ACCESS CODE is provided by the DataPak processing organization,
and is an identification number which enables the DataPak processing organization to correctly
identify and route data traffic between the terminal and the transaction processor.
The current state of the DATAPAK ACCESS CODE feature is shown as either ON or OFF in the
label on the left-hand side of the display. Press the button next to this label to toggle the state of the
feature between ON and OFF.
IMPORTANT: When using the DATAPAK communications protocol, ensure the terminal’s
Primary and Backup Telephone Numbers are configured to dial the DataPak processing
organization (NOT the transaction processor!).
ERROR CONDITIONS:
If a DATAPAK-based communications network is being used, the DATAPAK ACCESS CODE
feature must turned ON and the code must be entered correctly to enable message traffic between
the ATM and the processor to take place.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: PREDIAL ON/OFF
FACTORY DEFAULT: OFF
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
DESCRIPTION:
This function allows you to turn on or off the PREDIAL feature. When the feature is turned ON,
the terminal will dial out to the processor and establish a connection as soon as the customer’s
ATM or credit card has been scanned by the card reader. The purpose of this mode of operation is
to provide quicker processing of customer transactions. When the feature is turned OFF, the terminal
will wait until the customer has selected a particular transaction before dialing out and establishing
a connection with the processor.
The current state of the PREDIAL feature is shown as either ON or OFF in the label on the lefthand side of the display. Press the button next to this label to toggle the state of the feature between
ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: COMPUSERVE ID
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the COMPUSERVE ID option.
DESCRIPTION:
The CompuServe Network is used by some processors to route transactions. The COMPUSERVE
ID function allows the terminal operator or a service technician to view and change the
COMPUSERVE ROUTING ID number.
ERROR CONDITIONS:
When CompuServe is used as the communication media for sending and receiving transaction data
to the Processor, an incorrect CompuServe ID will cause communication between the terminal and
the Processor to fail. Never change the COMPUSERVE ID unless instructed to do so by your
processor.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MODEM SETUP
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
DESCRIPTION:
Selecting the MODEM SETUP OPTION from the TELEPHONE screen allows the terminal operator
to select the following parameters:
1.)
2.)
3.)
4.)
5.)
DIAL MODE
DIAL RATE
BAUD RATE
MODEM SETUP STRING
RESET/TEST MODEM
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: DIAL MODE
FACTORY DEFAULT: ‘DTMF’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
5.) Select DIAL MODE.
DESCRIPTION:
The modem is configured to dial in either the touch-tone mode (DTMF), or in the rotary (PULSE)
mode. Consult with the local phone company to determine which option is supported. After
selecting the dial mode, be certain to execute the RESET/TEST MODEM function. The new dial
mode does not take effect until you do this. The factory default for the function is DTMF.
ERROR CONDITIONS:
If the local phone exchange does not support touch-tone, and the terminal is configured for DTMF
mode, no calls will be completed. Rotary will work on touch-tone systems, but should not be used
if touch-tone is available. Rotary mode will dial much slower than DTMF.
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FUNCTION: DIAL RATE
FACTORY DEFAULT: ‘FAST’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
5.) Select DIAL RATE.
DESCRIPTION:
The internal modem can be configured to send dial tones at one of three speeds. The possible
values are FAST (70 milliseconds), MED. (150 ms), and SLOW (255 ms). The default value from
the factory is FAST. After changing the dial rate, be certain to execute the RESET/TEST MODEM
function. The new dial rate does not take effect until you do this.
ERROR CONDITIONS:
There are no error conditions directly associated with this function, but if calls seem to fail, try a
slower setting.
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FUNCTION: BAUD RATE
FACTORY DEFAULT: ‘1200’
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
5.) Select BAUD RATE.
DESCRIPTION:
The bit rate of the modem can be controlled with this function. The rate can be set to 2400 or 1200
bits per second (bps). The default rate depends on your processor. Do not select 2400 if your
processor does not support it.
ERROR CONDITIONS:
If the speed of the modem is set to 2400 bps, it may not connect to a 1200 bps system. The baud
rate of the modem should always be set to the value indicated by your processor.
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FUNCTION: MODEM SETUP STRING
FACTORY DEFAULT: MODEM-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
5.) Select MODEM SETUP STRING.
DESCRIPTION:
If special circumstances require a nonstandard modem configuration, a Hayes-compatible setup
string can be sent to the modem when it is initialized.
ERROR CONDITIONS:
Setting this value incorrectly will cause communication failure due to improper modem setup.
Consult Triton’s Technical Service Department before changing this parameter.
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FUNCTION: RESET/TEST MODEM
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select TELEPHONE.
4.) Select the MODEM SETUP option.
5.) Select RESET/TEST MODEM.
DESCRIPTION:
This function is used to reset and test the internal modem. It should be run after setting any of the
modem configuration parameters to make sure an error was not made. It MUST be run after
changing the DIAL MODE or DIAL RATE, otherwise these new values will not take effect until
the unit is turned off and back on again.
At the conclusion of the test a screen will appear indicating that the MODEM CONFIGURED
AND TESTED OK.
ERROR CONDITIONS:
An error message will indicate a problem if the setup string is invalid or the modem is not responding.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: MORE (TERMINAL PARAMETERS)
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Choose MORE.
DESCRIPTION:
Selecting the MORE TERMINAL PARAMETERS option from the TERMINAL PARAMETERS
allows the terminal operator or a service technician to view or change the following:
1.)
2.)
3.)
4.)
5.)
6.)
7.)
ADJUST VOLUME AND CONTRAST
RECEIPT OPTION
TRITON CONNECT
ATM MONITORING
AD SCREENS
COMMUNICATION HEADER
MORE
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ADJUST VOLUME/CONTR
FACTORY DEFAULT: VOL: Maximum
CONTRAST: Mid-Range
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Choose ADJUST VOLUME/CONTR.
DESCRIPTION:
This feature allows the terminal operator to adjust the speaker volume and the contrast of the
display.
To adjust the level of the volume of the beeps emanating from the speaker, press the designated UP
or DOWN keys next to the display. Change the contrast of the display by selecting the designated
UP or DOWN key to set the display contrast for best viewing.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: RECEIPT OPTION
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Choose RECEIPT OPTION.
DESCRIPTION:
This feature allows the customer to select the option of receiving or not receiving a receipt at the
completion of a transaction. When RECEIPT OPTION is ENABLED the customer is presented
with a message at the conclusion of the transaction asking whether they want a receipt or not. If
they respond NO to the question, a receipt is not dispensed. If they respond YES to the question a
receipt is printed. If the customer does not respond to the question, a receipt is automatically
printed after a forty-second delay.
If you don’t want the customer to have this option, DISABLE the RECEIPT OPTION. Customers
will then receive a receipt after every transaction.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: TRITON CONNECT
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Choose TRITON CONNECT.
DESCRIPTION:
Selecting the TRITON CONNECT function allows the terminal operator to set up the following
parameters associated with Triton Connect:
1.)
2.)
3.)
4.)
5.)
PRIMARY NUMBER
BACKUP NUMBER
ALARM NUMBERS
CALL BACK (ENABLE\DISABLE)
TRITON CONNECT (ENABLE\DISABLE)
NOTE: Triton Connect is an option and may not be installed on your terminal.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: PRIMARY NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
5.) Choose PRIMARY NUMBER.
DESCRIPTION:
The PRIMARY NUMBER function is used to enter the number that the terminal can use for calling
back the Triton Connect Host Computer.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Pressing the <BLUE> key first, then the <0>
key, followed by the <RIGHT ARROW> key to select the comma character. Make sure to enter
the long distance prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not
enter dashes in the number.
ERROR CONDITIONS::
There are no error conditions directly associated with this function.
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FUNCTION: BACKUP NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
5.) Choose BACKUP NUMBER.
DESCRIPTION:
The BACKUP NUMBER function is used to enter a backup number that the terminal can use for
calling back the Triton Connect computer.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Press the <BLUE> key, then the <0> key,
followed by the <RIGHT ARROW> key to select the comma character. Make sure to enter the
long distance prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not
enter dashes in the number.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: ALARM NUMBERS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Choose TRITON CONNECT.
5.) Choose ALARM NUMBERS.
DESCRIPTION:
In some applications the terminal monitoring organization may require different telephone numbers
for alarm reporting purposes. This could enable a third party service organization, for example, to
be notified of alarm conditions that can occur during non-business hours. Selecting the ALARM
NUMBERS option brings up a menu that allows the terminal operator to select and configure the
Primary and Backup Triton Connect Alarm Numbers.
NOTE: Triton Connect is an option and may not be installed on your terminal.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: PRIMARY ALARM NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
5.) Select ALARM NUMBERS.
6.) Choose PRIMARY.
DESCRIPTION:
The PRIMARY ALARM NUMBER function is used to enter the telephone number that the terminal
can use for calling back the Triton Connect Host Computer.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Pressing the <BLUE> key first, then the <0>
key, followed by the <RIGHT ARROW> key to select the comma character. Make sure to enter
the long distance prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not
enter dashes in the number.
ERROR CONDITIONS::
There are no error conditions directly associated with this function.
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FUNCTION: BACKUP ALARM NUMBER
FACTORY DEFAULT: NONE
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
5.) Select ALARM NUMBERS.
6.) Choose BACKUP.
DESCRIPTION:
The BACKUP ALARM NUMBER function is used to enter a backup telephone number that the
terminal can use for calling back the Triton Connect computer.
When this function is selected, the current phone number is displayed (if nothing appears on the
screen, no number is set). Select CHANGE to blank the current entry, and then enter the desired
phone number. The phone number may be up to 15 digits long. It can also contain a dialing prefix,
such as a ‘9’ for an outside line, if necessary. If you need to pause after the prefix, place a comma
in the number for a two-second delay at that point. Press the <BLUE> key, then the <0> key,
followed by the <RIGHT ARROW> key to select the comma character. Make sure to enter the
long distance prefix ‘1’ if you are dialing an 800 number or a toll long distance number. Do not
enter dashes in the number.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ENABLE/DISABLE CALL BACK
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
DESCRIPTION:
Normally, when the Triton Connect Host Computer contacts a terminal, it will hang up and wait for
the terminal to CALL BACK. This is done for security reasons. The CALL BACK option allows
the terminal operator to enable and disable this feature.
Once you’ve reached the TRITON CONNECT screen, the CALL BACK button will present an
option to reverse the current state of the feature. For example, if CALL BACK is currently
ENABLED, the CALL BACK option button will show the DISABLE CALL BACK option.
Conversely, if CALL BACK is currently DISABLED, the CALL BACK option button will show
the ENABLE CALL BACK option.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: ENABLE/DISABLE TRITON CONNECT
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select TRITON CONNECT.
DESCRIPTION:
If the Triton Connect feature has been ACTIVATED (using the ACTIVATE function), this function
can be used to ENABLE or DISABLE Triton Connect access to the terminal.
Once you’ve reached the TRITON CONNECT screen, the TRITON CONNECT button will present
an option to reverse the current state of this feature. For example, if Triton Connect is currently
ENABLED, the button will show the DISABLE TRITON CONNECT option. Conversely, if Triton
Connect is currently DISABLED, the option button will show the ENABLE TRITON CONNECT
option.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ATM MONITORING
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select ATM MONITORING.
DESCRIPTION:
The ATM Monitoring screen provides access to the following functions:
1.) STATUS MONITORING. When this feature is enabled the terminal will send operational status
information to the processor during the certain transactions.
2.) HEARTBEAT MESSAGE. The Heartbeat Message feature is designed to provide a means of
reporting communications system status to the host processor.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: STATUS MONITORING
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
3.) Select ATM MONITORING.
4.) Select STATUS MONITORING.
DESCRIPTION:
STATUS MONITORING is a feature that is available with selected processor software. When
enabled the terminal will send operational status information to the processor during certain
transactions with the processor. The status information is sent in a data field that is part of any of
the following messages sent to the processor:
1.)
2.)
3.)
4.)
A Transaction Request Message
Configuration Table Download Request Message (Comms Key Download)
Host Totals Download Request Message
Reversal Request Message.
Turn this feature on by selecting the ENABLE option on this screen. Select DISABLE to inhibit
the operation of the STATUS MONITORING feature.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: HEARTBEAT MESSAGE
FACTORY DEFAULT: DISABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select ATM MONITORING.
5.) Select HEARTBEAT MESSAGE.
DESCRIPTION:
The HEARTBEAT MESSAGE feature is designed to provide a means of reporting communications system status to the host processor.
Status reporting by dial-up ATMs is now the norm, but the single most important feature that
cannot be monitored is the communications status. The absence of transactions from a particular
terminal can means one of two things. Usually the lack of calls indicates nothing more than a
slow period. Sometimes, though, a piece of the communications system will fail and inhibit any
calls from being made. The host has no way of determining which scenario is occurring in any
kind of real-time mode. The Heartbeat Message overcomes this limitation.
When this feature is ENABLED, the terminal will call the host after a period of inactivity. During this call, the terminal will request a COMMS KEY DOWNLOAD (the normal configuration
download request), and will also report status (if the STATUS MONITORING function is ENABLED). This allows the host to determine if a particular terminal is still in operation, even
though it may not be performing any transactions at the time. With this feature enabled, the host
can finally monitor communications system failures.
The Heartbeat Message feature on the Cash Dispenser has several parameters that must be set to
operate properly. These parameters are:
1.) HEARTBEAT MESSAGE. This parameters turns on or off the regular call to the host.
2.) DELAY PERIOD. This parameter sets the time interval that must expire before a Heartbeat
Message will be sent. It is specified in minutes.
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Once the Heartbeat Message call feature is enabled at the terminal, an internal timer will be initialized to the number of minutes set in the DELAY PERIOD parameter at system power-up and
after a reset. This timer is restarted each time a call is made to the host. A call to the host is defined as any transaction, including financial, balancing and configuration that actually communicates with the host to the point that the Terminal ID is recognized. A customer transaction that is
declined will reset the timer, while a call that fails because the host phone number was busy
would not.
It is important to remember that as long as transactions are being done on the terminal on a regular basis, Heartbeat Message calls will not be made. The sole purpose of these calls is to let the
host know that the terminal is OK when it is NOT performing regular transactions.
Because the primary purpose of the Heartbeat Message call is to let the host know everything is
all right, a Heartbeat Message call that DOES NOT succeed for any reason is not retried. If the
call does fail, the interval timer will be reset and the terminal will remain in service.
While the concept of the Heartbeat Message call is simple, interpreting the absence of an expected call must be explained. Listed below are reasons why Heartbeat Message calls will not
be received at the host either when expected or at all.
Feature Not Turned On
Obviously, if the feature in not enabled, no Heartbeat Message calls will be made.
Terminal is Doing Transactions
If the terminal does at least one regular customer transaction or balancing transaction before the
interval timer, no Heartbeat Message call will be made.
Terminal is in Management Function Mode
Heartbeat Message calls are suspended while the terminal is in the Management mode, although
the interval timer continues to run. If the timer expires while the terminal is in this mode, the
call will be delayed until the terminal returns to the normal service mode.
Terminal is Out of Service
When the terminal goes out of service, one Heartbeat Message call is made. After that call, all
further calls are suspended until it is returned to normal service.
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Terminal is Turned Off or Power Has Failed
If the terminal is turned off, no calls will be made. While an obvious point, it means that for this
feature to be of any value, the terminal must always remain on.
Communications System Has Failed
A failure of any piece of the communications system will result in missed calls. This includes
the terminal modem, the phone line to the terminal, and any intermediate telecommunications
providers.
Terminal Was Reset or Power Cycled
Since the interval timer is reset when the terminal is reset, a scheduled call may not occur at the
expected time.
To realize the benefits of the Heartbeat Message, the host must be programmed to monitor the
interval between calls from the terminal. It is important to note, though, that the host interval
threshold should be set to a value greater than that programmed at the terminal. A practical
guideline is at least twice the terminal interval. This allows for Heartbeat Message calls that are
delayed because the terminal is in Management mode, or calls skipped because of a system reset.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: AD SCREENS
FACTORY DEFAULT: ENABLED
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from
the MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select AD SCREENS.
DESCRIPTION:
The terminal must have at least one Memory Expansion Card installed for this feature to operate.
AD SCREENS is a feature that causes the display on an idle terminal to alternate between the
WELCOME SCREEN and a screen containing graphics and text elements used to make an
advertisement screen. AD SCREENS are created in a special graphics editor that runs from the
Triton Connect Terminal Managers program. The graphics editor lets the user import 16-color bitmapped graphic files in the ‘.bmp’ format with a maximum resolution of 320 dots by 240 dots. The
graphic can then be relocated in the display area. Then text can be added to the display and the
graphic and text are saved in the proprietary ‘.TCG’ (Triton Connect Graphic) file format. TCG
files can then be downloaded to the terminals’ Expansion Memory Card for display on the screen.
In addition to the graphic, data is also downloaded that establishes what time of day and for how
long the Ad Screen is displayed.
Selecting ENABLE from the AD SCREENS Menu turns on the AD SCREENS feature. Selecting
DISABLE turns off the feature.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: COMMUNICATION HEADER
FACTORY DEFAULT: PROCESSOR-SPECIFIC
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select COMMUNICATION HEADER.
DESCRIPTION:
The COMMUNICATION HEADER is an optional feature that is only applicable to certain
processors. When a specified processor requires the use of the COMMUNICATIONS HEADER it
must be ENABLED and have the correct data in the header data field. The COMMUNICATION
HEADER data field consists of alphanumeric characters.
To enter a digit 0-9, press the key that has that digit. To enter a letter, first press the <BLUE> key,
then press the key that has the letter you want on it. The first press of the key will display the first
character above the number. Subsequent presses will display the characters in sequence. When
the character you want is displayed, press the <RIGHT ARROW> key to ‘lock in’ the character. If
your next character is a letter, you must press the <BLUE> key again.
ERROR CONDITIONS:
Enabling the COMMUNICATION HEADER when using a processor that doesn’t use this feature
will prevent any type of transaction from completing. Disabling or having incorrect data in the
COMMUNICATION HEADER data field (if the feature is required) will also prevent any type of
transaction from processing.
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FUNCTION: MORE (TERMINAL PARAMETERS)
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
DESCRIPTION:
This screen allows you to select additional terminal parameters functions. The functions available
are ALARM THRESHOLDS and VIEW/MODIFY OPTIONS. ALARM THRESHOLDS is used
to monitor the status of various parameters (such as number of journal entries, or the level of cash
remaining in the cassette), and determines at what point a notification message will be sent to a
remote computer. This remote computer must be running Triton Connect monitoring software.
The VIEW/MODIFY OPTIONS function is used to activate or deactivate special terminal features
such as Triton Connect.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: ALARM THRESHOLDS
FACTORY DEFAULT: OFF
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select ALARM THRESHOLDS.
DESCRIPTION:
This function allows you to turn on or off the LOW CASH THRESHOLD, JOURNAL
THRESHOLD, and SCHEDULED JOURNAL features.
1.) LOW CASH THRESHOLD. When this feature is turned ON, the terminal sends a notification
message to a remote Triton Connect computer if the amount of cash in the cassette falls below the
level specified using the SET LOW CASH THRESHOLD function. When this feature is turned
OFF, no notification message will be sent.
2.) JOURNAL THRESHOLD. When this feature is turned ON, the terminal will send a notification
message to a remote Triton Connect computer if the number of entries in the journal exceeds the
level specified using the SET JOURNAL THRESHOLD function. When this feature is turned
OFF, no notification message will be sent.
3.) SCHEDULED JOURNAL. When this feature is turned ON, the terminal will automatically
send all journal data to a remote Triton Connect computer at a time established using the SET
SCHEDULED JOURNAL function. When this feature is turned OFF, the journal will not be sent
automatically.
The current state of each function is shown as either ON or OFF in the applicable label on the lefthand side of the display. Press the button next to the applicable label to toggle the state of the
feature between ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: SET LOW CASH THRESHOLD
FACTORY DEFAULT: 0
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select ALARM THRESHOLDS.
6.) Select SET LOW CASH THRESHOLD.
DESCRIPTION:
This function allows you to enter the number of bills that will act as a low cash threshold. When the
number of bills in the cassette drops below the value set in this function, the terminal will
automatically send a notification message to a remote Triton Connect computer.
To ensure the accuracy of the threshold, make sure to use the ENTER QTY. IN CASSETTE function
after replenishing the cash in the cassette.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: SET JOURNAL THRESHOLD
FACTORY DEFAULT: 0
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select ALARM THRESHOLDS.
6.) Select SET JOURNAL THRESHOLD.
DESCRIPTION:
This function allows you to enter the number of journal entries that will act as a threshold. When
the number of journal entries rises above the value set in this function, the terminal will automatically
contact the remote Triton Connect computer and initiate a transfer of the journal.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: SET SCHEDULED JOURNAL
FACTORY DEFAULT: 0
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select ALARM THRESHOLDS.
6.) Select SET SCHEDULED JOURNAL.
DESCRIPTION:
This function allows you to enter the time at which the terminal will automatically contact a remote
Triton Connect computer and initiate a transfer of the journal.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: VIEW/MODIFY OPTIONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select VIEW/MODIFY OPTIONS.
DESCRIPTION:
The VIEW/MODIFY OPTIONS FUNCTION provides access to terminal parameters for setting
the following:
1.) ACTIVATE (A selected feature.)
2.) DEACTIVATE (A selected feature.)
3.) SELECT FEATURE NUMBER
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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FUNCTION: ACTIVATE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select VIEW/MODIFY OPTIONS.
6.) Choose ACTIVATE.
DESCRIPTION:
To activate a FEATURE an activation code must be obtained from the Triton Systems, Inc., Technical
Support Department. When calling Triton Systems Inc., you will be asked to provide the serial
number that is displayed on the FEATURE 00 SERIAL NUMBER screen.
Once the activation code is obtained, select the ACTIVATE option from the FEATURE 00 Menu to
display the FEATURES 00 SERIAL NUMBER screen. Enter the activation code into the terminal
while the FEATURE 00 SERIAL NUMBER screen is displayed. Press <OK>. If the activation
code is correct, a screen informing you that the terminal must be reset to activate the feature is
displayed. Reset the terminal by depressing the RESET switch on the card cage or cycling the
Main Power Switch on the Power Supply from ON to OFF to ON.
If the activation code is entered incorrectly, the terminal will beep 4 times and return to the FEATURE
00 Menu.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DEACTIVATE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select VIEW/MODIFY OPTIONS.
6.) Choose DEACTIVATE.
DESCRIPTION:
To DEACTIVATE a Feature select the DEACTIVATE option from the FEATURE menu. When
DEACTIVATE is selected a confirmation screen (“ARE YOU SURE?”) is displayed. Select YES,
CONTINUE on the confirmation screen and the FEATURE Menu will be displayed indicating
Feature 00 “IS NOT ACTIVE” .
Selecting the NO, CANCEL option when “ARE YOU SURE?” is displayed will return the display
to the FEATURE main menu.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SELECT FEATURE NUMBER
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Select SET TERMINAL PARAMETERS.
3.) Select MORE.
4.) Select MORE.
5.) Select VIEW/MODIFY OPTIONS.
6.) Choose SELECT FEATURE NUMBER.
DESCRIPTION:
Selects the feature number to examine or to activate/deactivate. For example, entering the numbers
“00” selects the Triton Connect feature. The current status of the feature will be displayed. Use the
ACTIVATE and DEACTIVATE functions as appropriate to change the status of the selected feature.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: DATE / TIME FUNCTIONS
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Choose DATE / TIME FUNCTIONS.
DESCRIPTION:
This screen provides a menu of functions related to configuration of date and time parameters for
the Cash Dispenser:
1.) SET DATE FORMAT. This option allows you to choose between a DD/MM/YY and a MM/
DD/YY date format the terminal will use when printing receipts and other reports.
2.) SET DATE / TIME. This option enables you to configure the actual date and time the
terminal uses when printing receipts and other reports.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET DATE FORMAT
FACTORY DEFAULT: MM/DD/YY
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Choose DATE / TIME FUNCTIONS.
3.) Choose SET DATE FORMAT.
DESCRIPTION:
This function provides a way to change the date format the terminal uses when printing a date field
on receipts and reports. Press the button next to the desired option to activate that format.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET DATE / TIME
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Choose DATE/TIME FUNCTIONS.
3.) Choose SET DATE / TIME
DESCRIPTION:
The Cash Dispenser contains an internal clock that maintains the date and time, even when power
is disconnected from the unit.
Press SET DATE to begin the date entry process. Press SET TIME to begin the time entry process.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET DATE
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Choose DATE/TIME FUNCTIONS.
3.) Select SET DATE / TIME.
4.) Select SET DATE..
DESCRIPTION:
Press SET DATE to begin the date entry process. The date is entered in the form ‘MM/DD/YY’
(month, day, year). Do not enter the ‘/’ characters separating the fields, just the fields themselves.
Press CLEAR to erase everything and start over. Press the BACKSPACE key to back up and erase
a single character. Press QUIT to escape without doing anything. Press SET DATE to load the
entered date into the clock.
The Cash Dispenser will not let you enter an invalid number for hours or minutes. The clock will
properly handle the rollover to the year 2000.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: SET TIME
FACTORY DEFAULT: N/A
ACCESS INSTRUCTIONS:
1.) Select TERMINAL CONFIGURATION from the
MANAGEMENT FUNCTIONS menu.
2.) Choose DATE/TIME FUNCTIONS.
3.) Select SET DATE / TIME.
4.) Select SET TIME...
DESCRIPTION:
The time is entered in the form ‘HH:MM:SS’ (hours, minutes, seconds). Do not enter the ‘:’
characters separating the fields, just the fields themselves. Press CLEAR to erase everything and
start over. Press the BACKSPACE key to back up and erase a single character. Press QUIT to
escape without doing anything. Press SET TIME to load the entered time into the clock.
The Cash Dispenser will not let you enter an invalid number for hours or minutes. The clock will
properly handle the rollover to the year 2000.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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MODELS 9640/9641/9660/9661
SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: TRANSACTION TYPES
FACTORY DEFAULT: ON
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION
option from the MANAGEMENT FUNCTIONS screen.
2.) Select TRANSACTION TYPES.
DESCRIPTION:
This function allows you to turn on or off the availability of the two transaction types: TRANSFERS
and BALANCE INQUIRIES. When a transaction type is turned ON, the terminal will provide that
option to the customer. When a transaction type is turned OFF, the selected transaction type will
not be displayed to the customer.
The current state of the transaction type is shown as either ON or OFF in the applicable button
label on the display. Press the button next to the label to toggle the state of the transaction type
between ON and OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 5 - MANAGEMENT FUNCTIONS
FUNCTION: ACCOUNT TYPES
FACTORY DEFAULT: ON
ACCESS INSTRUCTIONS:
1.) Select the TERMINAL CONFIGURATION
option from the MANAGEMENT FUNCTIONS screen.
2.) Select ACCOUNT TYPES.
DESCRIPTION:
This function allows you to turn on or off the availability of two account types: SAVINGS and
CREDIT CARD. When an account type is turned ON, the terminal will provide that option to the
customer. When an account type is turned OFF, the selected account type will not be displayed to
the customer.
The current state of the account type is shown as either ON or OFF in the applicable button label on
the display. Press the button next to the label to toggle the state of the account type between ON and
OFF.
ERROR CONDITIONS:
There are no error conditions directly associated with this function.
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SECTION 6
MAINTENANCE
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 6 - MAINTENANCE
*** WARNING ***
No attempt should be made to repair or service
this unit by the user! Any such attempt may damage
the unit and will void the warranty.
CLEANING THE ENCLOSURE
The Cash Dispenser front panel is highly durable, resisting scratches and finger smudges. However, occasional cleaning of the front panel and the plastic enclosure may be desirable. A soft dry
or slightly damp cloth may be used for cleaning. For best results, a weak solution of a mild detergent and water should be used.
***WARNING***
Avoid using abrasive cleaners on any surface of
the cash dispenser. Do not spray cleaner liquids
directly on the unit. .
CLEANING THE DISPLAY
The Liquid Crystal Display (LCD) on the front of the cash dispenser has a plastic protective window that should be cleaned only with a SOFT cloth, dampened with a weak solution of a mild
detergent and water.
***WARNING***
CLEANING CARD
Do not use any abrasive cleaners on the window, as it will scratch. Do not spray liquids
onto the screen, as they may run down inside
the unit and cause damage.
CARD READER MAINTENANCE
Special cleaning cards are available for proper
maintenance of the card reader. The reader
should be cleaned at least once a month by inserting and removing a cleaning card, as shown
in Figure 6-1. It may be necessary to clean the
card reader more often in locations that see
heavy usage.
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Figure 6-1. Use the cleaning cards on a
monthly basis to maintain effective card
reader operation.
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 6 - MAINTENANCE
REPLENISHING THE RECEIPT PAPER
NOTE:
This operation can be completed with the AC
Power applied to the Cash Dispenser
1. This operation can be completed with the power
on. Open the top of the cash dispenser by unlocking the top enclosure and pulling the hinged
door forward.
Figure 6-2. Cut any paper between the roll and the
printer feed path with scissors.
2. Remove any paper that remains in the paper path
as follows:
a. If paper remains on the roll, cut the paper
between the roll and the printer with a pair
of scissors as shown in Figure 6-2. Use the
RECEIPT PRINTER PAPER FEED BUTTON (Figure 6-3) to feed the paper through
the paper path until all paper comes out the
front of the printer.
FEED BUTTON
NOTE:
Do not pull the paper backward through the
printer. This may leave paper fragments that can
cause paper jams.
Figure 6-3. The PAPER FEED
BUTTON.
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SECTION 6 - MAINTENANCE
3. Push the paper spool (or partial roll of paper) from its location in Figure 6-4A to the position
shown in Figure 6-4B.
Figure 6-4B The Paper Spool in position for
removal.
Figure 6-4A. Paper Spool in its normal
operating position.
4. Remove the paper spool from the paper support bracket by pulling the slotted small end of the
spool out of bracket.
5. Remove the tab securing the end of the new paper roll to itself. Use scissors to cut off all of the
paper up to and including the glue tab. Insert the paper spool into the new roll of paper (as
shown in Figures 6-5A and 6-5B). Use a 6-inch roll of 60-mm wide thermal paper. Be sure the
paper spool is inserted so that the paper will feed from the top of the roll when it is installed on
the paper bracket.
Figure 6-5A. The paper and paper spool.
Figure 6-5B. Spool inserted into the roll of
paper.
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SECTION 6 - MAINTENANCE
6. Place the paper roll and paper spool back on the paper bracket by sliding the small slotted end
of the spool into the large hole in the bracket as shown in Figure 6-6A. Push the paper and
spool into the operating position to lock them in place as seen in Figure 6-6B.
Figure 6-6A. Placing the paper roll and
spool on the paper bracket.
Figure 6-6B. Paper roll and spool in
place for operation.
7. Once the paper roll and spool are installed on the
paper bracket, take the end of paper roll and feed
it into the printer path paper entrance, as shown
in Figure 6-7.
Insert end of paper here.
Figure 6-7. Feeding paper into the printer.
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SECTION 6 - MAINTENANCE
8. Once the paper is fed into the paper path entrance,
the printer will activate and automatically feed the
paper through the printer and out the exit. See Figure 6-8.
9. Close and lock the Cash Dispenser.
Figure 6-8. A new roll of paper installed on
the Printer.
TRITON SYSTEMS, INC.
6-6
SECTION 7
JOURNAL ENTRIES
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 7 - JOURNAL ENTRIES
JOURNAL ENTRIES
Journal entries are printed on a per transaction basis. Each new entry begins with a blank line. The
following is an example of a typical journal entry. In the case of a communications error, most of
this information is omitted and an error code would be printed.
AUTHORIZATION NUMBER
TIME
COMMUNICATION STATUS
TRANSACTION TYPE
SEQUENCE NUMBER
9999
DATE
ACCOUNT NUMBER
09/l9/94 5:32:29 PM
OK
TERM # 000000
1234567890123456
0004
1
Dispensed: 50.00 Code: 32
D:5
50.00
R:O
AMOUNT REQUESTED
AMOUNT DISPENSED
DISPENSER
ERROR CODE
NUMBER OF REJECT EVENTS
NUMBER OF BILLS DISPENSED
The transaction types are:
1. Withdrawal from checking
2. Withdrawal from savings
3. Withdrawal from credit card
4. Transfer checking to savings
5. Transfer savings to checking
6. Transfer credit to checking
7. Transfer credit to savings
8. Checking balance inquiry
9. Savings balance inquiry
10. Credit balance inquiry.
For an explanation of the dispenser error codes consult Section 8, Error Recovery. Each reject
event will result in one or more bills in the reject compartment inside the note cassette.
TRITON SYSTEMS, INC.
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SECTION 8
ERROR RECOVERY
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 8 - ERROR RECOVERY
INTRODUCTION
The Cash Dispenser operating system determines the operational status of each of its components
by routinely performing a system status check. A status check is performed:
1.)
2.)
3.)
4.)
During power up.
Once every forty seconds while the dispenser is not in use.
Before leaving the Management Functions main menu screen.
After every transaction.
Figure 8-1. The “Out of Service“ Display.
An error detected during a status check will place the dispenser in an “OUT OF SERVICE” mode
of operation and display the messages shown in Figure 8-1 on the LCD display screen.
ERROR RECOVERY
Many error conditions require the assistance of a qualified service technician to return the Cash
Dispenser to normal operation. But there are some actions that the end user can perform to confirm
the existence of a problem or correct simple problems.
Table 8-1, Error Recovery Procedures, provides a list of error conditions that can cause the Cash
Dispenser to enter an “OUT OF SERVICE” condition. The table lists the error codes, a description
of each error message and possible corrective actions non-service personnel can perform in an
attempt to return the unit to normal operation.
Many of the procedures direct you to RESET the Cash Dispenser as the first step. This action may
be all that is necessary to clear the error indication. In other cases further actions may be necessary.
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SECTION 8 - ERROR RECOVERY
RESET
Switch
AC POWER Switch
Figure 8-2. The Location of the RESET and AC POWER Switch.
If necessary, you will be directed to contact your service organization.
RESETTING THE CASH DISPENSER
In the “OUT OF SERVICE” mode of operation the dispenser will not respond to any inputs to the
keypad or card reader.
Figure 8-3. The RESET ERROR/MANAGEMENT Menu.
Try to return the dispenser to normal operation by performing a RESET. To do this, perform either
of the following two actions:
1.) Press and then release the RESET Switch (See Figure 8-2).
2.) Turn the AC Power Switch OFF for a few seconds, then turn it back ON.
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SECTION 8 - ERROR RECOVERY
After resetting the Cash Dispenser, the RESET ERROR/MANAGEMENT Menu (refer to Figure
8-3.) is displayed on the LCD display screen. This menu allows you to perform two actions:
1.) Enter MANAGEMENT mode.
2.) RESET the error that caused the OUT OF SERVICE condition.
After selecting the RESET ERROR option, and if no additional error conditions exist, the CUSTOMER WELCOME screen should appear. At this point one further step is usually recommended
to confirm that the dispenser is working normally, and that is to perform a TEST DISPENSE. The
success of this operation is usually a good indication that the overall dispenser control system and
dispensing mechanism are working normally.
It is possible that more than one error condition exists. In these cases, after resetting the original
error message (or after performing a TEST DISPENSE) a different error message may be displayed. Address each error message according to the instructions given in Table 8-1, until all problems have been corrected and the Cash Dispenser has been restored to normal operation, or you are
instructed to contact your service organization.
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
Multiple Cassettes of the same type
installed
1.) Open the security container.
2.) Check the labels on the cassettes. If a duplicate cassette
is installed, replace it with the correct non- duplicate
cassette. If necessary, use the INJECT NEW CASSETTE
ID procedure in Section 5, Management Functions, to
ensure each cassette has a unique ID (A, B, C, or D)
3.) Make sure all cassettes are IN SERVICE.
4.) RESET the error and perform a TEST DISPENSE. If
the dispense works, place the unit back in service.
5.) If the erroroccurs again, contact your service
organization.
128
Error in Reply from the dispensing
mechanism.
1.) RESET the Cash Dispenser.
2.) If the error clears, perform a TEST DISPENSE.
3.) If the dispense works, place the unit back in service.
4.) If the test dispense does not work, contact your service
organization.
12 9
No response from the dispensing
mechanism.
See Recommended Actions for Error Code 128.
130
Command not acknowledged by the
dispensing mechanism.
See Recommended Actions for Error Code 128.
13 1
CTS (Clear To Send) line from the
dispensing mechanism is not active.
See Recommended Actions for Error Code 128.
133
5 volts not present from the
dispensing mechanism.
See Recommended Actions for Error Code 128.
139
Print controller not responding to
commands.
See Recommended Actions for Error Code 128.
140
Time out waiting for printer to be
ready.
See Recommended Actions for Error Code 128.
Paper jam reported by controller
during a status check.
1.) Open the Top Enclosure of the Cash Dispenser.
2.) Check/clear paper path.
3.) Feed cleanly cut edge of paper roll through the printer
and cutter. Use the Paper Feed Switch as necessary.
4.) Re- install the ribbon. Close the Top Enclosure.
5.) See Recommended Actions for Error Code 128.
95
141
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
142
Dispensing mechanism returns a ’bad
command’ error.
See Recommended Actions for Error Code 128.
14 4
No reply from Security Module or
Electronic Journal.
See Recommended Actions for Error Code 128.
145
Error in reply from Security Module
or Electronic Journal.
See Recommended Actions for Error Code 128.
14 6
No reply from command to Electronic
See Recommended Actions for Error Code 128.
Journal.
14 7
Error in Reply from Electronic
Journal.
See Recommended Actions for Error Code 128.
148
Write to Electronic Journal failed.
See Recommended Actions for Error Code 128.
149
Read from Electronic Journal failed.
See Recommended Actions for Error Code 128.
150
Status command to Electronic Journal
failed.
See Recommended Actions for Error Code 128.
You must PRINT or CLEAR the Journal.
1.) RESET the Cash Dispenser.
2.) Enter MANAGEMENT FUNCTIONS enter the
JOURNAL area.
3.) PRINT or CLEAR the Journal.
4.) See Recommended Actions for Error Code 128.
15 1
Electronic Journal full.
15 2
Electronic Journal Corrupt.
See Recommended Actions for Error Code 128.
153
Electronic Journal Mode.
See Recommended Actions for Error Code 128.
154
Unknown Electronic Journal Status.
See Recommended Actions for Error Code 128.
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
Electronic Journal Modify Record
failed.
See Recommended Actions for Error Code 128.
15 6
No cassette in service.
1.) RESET the Cash Dispenser.
2.) Enter MANAGEMENT FUNCTIONS and check the
SERVICE mode of the cassettes. Make sure each cassette
is IN SERVICE.
3.) See Recommended Actions for Error Code 128.
157
Erase command to Electronic Journal
failed.
See Recommended Actions for Error Code 128.
183
Receipt printer paper low.
1.) Verify that the paper is actually low. If necessary,
replace the paper using the procedures in Section 7,
Maintenance.
2.) RESET the ERROR. If the error does not clear,
consider using the RECEIPT PAPER LOW function to turn
off the reporting of this error temporarily. Contact your
service organization.
3.) If the error clears, perform a TEST DISPENSE. If the
dispense works, place the unit back in service.
4.) If the test dispense does not work, contact your service
organization.
185
Phone number not configured.
The procedure for configuring the Phone Number is given in
Section 5, Management Functions. Contact your service
organization for assistance.
188
Communications key not configured.
The procedure for configuring the Communications Key is
given in Section 5, Management Functions. Contact your
service organization for assistance.
189
Terminal ID not configured.
The procedure for configuring the Terminal ID is given in
Section 5, Management Functions. Contact your service
organization for assistance.
190
Master key not configured.
The procedure for configuring the Master Key is given in
Section 5, Management Functions. Contact your service
organization for assistance.
192
Communication Error.
See Recommended Actions for Error Code 128.
155
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ER R OR R ECOVERY PR OCED UR ES
Error/Status
Code
M e aning
R e comme nde d Actions
193
The baud rate setting for the EJ
failed.
See Recommended Actions for Error Code 128.
194
An attempt to dispense bills is being
made when the cassettes are not
locked.
1.) Ensure the cassettes are LO CK ED. The cassette
LO CK /UN LO CK procedure is given in Section 5,
Management Functions.
2.) See Recommended Actions for Error Code 128.
195
Receipt Printer out of paper.
Verify condition: if paper is out, replace paper using
procedures in Chapter 6, Maintenance.
196
Card Reader Error.
See Recommended Actions for Error Code 128.
19 7
Dispenser has detected a blocked
Stacker during a dispense.
Contact your service organization.
19 8
Dispenser did not detect note going
into Stacker.
Contact your service organization.
200
Dispenser fed an extra note into the
Stacker.
Contact your service organization.
201
Dispenser detected more than 6
errors in dispense.
See Recommended Actions for Error Code 128.
202
Dispenser is busy.
See Recommended Actions for Error Code 128.
203
SPED keypad is not replying to main
board.
See Recommended Actions for Error Code 128.
204
N umber of bills dispensed not equal
to number of bills requested.
Contact your service organization.
205
The SPED keypad reported a tamper
condition.
Contact your service organization.
206
SPED could not perform a successful
command within
SPED_MAX_ATTEMPTS tries.
Contact your service organization.
207
SPED not detected.
See Recommended Actions for Error Code 128.
208
Dispenser did not reply after a
dispense command.
See Recommended Actions for Error Code 128.
209
Command to Check N umber of
N otes Delivered failed.
Contact your service organization. N O TE: This Error is
only applicable to model 9650/9670 ATMs.
210
The dispenser type is neither 9640 or
9670.
Contact your service organization.
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
300
Successful command.
This is a status code from the dispensing mechanism that
indicates successful accomplishment of the last command.
No action is required.
301
Low level. The number of notes in
one or more cassettes is below
margins.
This is a warning only. Refilling of the cassettes is
recommended, although this could be delayed for several
transactions. Procedures are given in Section 4, Handling
Cassettes.
302
Empty cassette. Cassette is regarded
empty during a dispense operation.
1.) Remove and fill the empty cassette. Procedures are
given in Section 4, Handling Cassettes.
2.) See Recommended Actions for Error Code 128.
303
Lifts are down. Cassette lifts are at
loading position.
1.) Ensure the cassettes are LOCKED. The cassette
LOCK/UNLOCK procedure is given in Section 5,
Management Functions.
2.) See Recommended Actions for Error Code 128.
304
Rejected notes. Up to four partial
batches of notes have been rejected
before delivering the requested
amount.
See Recommended Actions for Error Code 128.
305
Wrong Count. There is a divergence
in notes counted by the Feeders
compared to the ones sensed in the
Stacker.
See Recommended Actions for Error Code 128.
306
Failure to feed. The system failed to
dispense the requested amount of
notes.
See Recommended Actions for Error Code 128.
307
Transmission error. The message
received by the system is not likely to
be accurate.
See Recommended Actions for Error Code 128.
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SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCED URES
Error/Status
Code
M e aning
Re comme nde d Actions
308
Illegal command or command
sequence. The logical sequence of the
commands sent to the dispensing
See Recommended Actions for Error Code 128.
mechanism is not the one expected by
the system.
309
Jam in Note Q ualifier (Double Detect
Malfunction).
310
1.) Ensure all cassettes are actually present in the
mechanism. If they are, remove and re- install each Note
Feed Cassette not present (or
Cassette, using the procedures given in Section 4, Handling
properly installed). Notes are
Cassettes.
requested from a cassette that is not
2.) Ensure all cassettes are LO CK ED into position in the
present or not in the correct operating
mechanism, using the cassette LO CK /UNLO CK function
position.
described in Section 5, Management Functions.
3.) See Recommended Actions for Error Code 128.
312
No notes retracted. No notes were
See Recommended Actions for Error Code 128. NO TE:
received in the throat in the time given
This Error is only applicable to model 9640/9660 ATMs.
on the RETRACT command.
315
1.) Ensure the Reject Cassette is present in the mechanism.
If it is, remove and re- install it using the procedures given in
Reject Cassette not properly installed. Section 4, Handling Cassettes.
The Reject Cassette is not properly
2.) Ensure the Reject Cassette is LO CK ED into position in
loaded in the dispensing mechanism.
the mechanism, using the cassette LO CK /UNLO CK
function described in Section 5, Management Functions.
3.) See Recommended Actions for Error Code 128.
316
Delivery failure. The system failed to
move the notes from the Stacker to
the Delivery Throat.
This problem should be handled by your service
organization.
317
Reject Failure. A mechanical failure
or note jam in the Stacker has
occurred when the dispensing
mechanism failed to perform a reject
cycle.
This problem should be handled by your service
organization.
3 18
Too many notes requested. More
than the maximum number of notes
defined in the dispense command
description are requested.
See Recommended Actions for Error Code 128.
This problem should be handled by your service
organization.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
3 19
Jam in note transport. Note arrived
too late to the double- detect sensor.
This problem should be handled by your service
organization.
320
Reject Cassette almost full. The
internal reject counter has reached a
value of 200.
1.) Remove and empty the Reject Cassette, using the
procedures in Section 4, Handling Cassettes.
2.) See Recommended Actions for Error Code 128.
321
Cassette data corrupted. An error
occurs when reading the cassette
parameters.
See Recommended Actions for Error Code 128.
322
Main motor failure. The system is
unable to turn on or off the main
motor as required for any command.
This problem should be handled by your service
organization.
325
Note Qualifier faulty. Unable to
calibrate the double- detect sensor.
This problem should be handled by your service
organization.
326
Cassette exit sensor failure.
This problem should be handled by your service
organization.
329
Notes in Delivery Throat. Notes are
being fed when a bundle is still in the
opening.
This problem should be handled by your service
organization.
330
Communications Time- out. The
transmission of each of the characters
in the command string is not
completed within the time restriction
imposed by the electrical interface
used.
This problem should be handled by your service
organization.
332
Cassette may have been changed.
This problem should be handled by your service
organization.
333
Reject Cassette full. Internal reject
counter value exceeds the limit of
allowed notes in the Reject Cassette.
See Recommended Actions for Error Code 320.
TRITON SYSTEMS, INC.
8-11
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 8 - ERROR RECOVERY
TABLE 8-1
ERROR RECOVERY PROCEDURES
Error/Status
Code
M e aning
Re comme nde d Actions
339
Error in Throat. An error has
occurred in the delivery transport
path.
This problem should be handled by your service
organization.
343
Sensor error or sensor covered.
Sensor in the Stacker Delivery
Module does not work properly
during an internal self- test preceding
the movement commands.
This problem should be handled by your service
organization.
348
Dispensing mechanism internal
failure/data corrupted.
This problem should be handled by your service
organization.
349
Cassette lock faulty. The shutter
frame has not reached the right
position after a movement command.
This problem should be handled by your service
organization. NOTE: This Error is only applicable to model
9640/9660 ATMs.
350
Jam in Note Stacker. It was not
possible to empty the stacker wheels.
This problem should be handled by your service
organization.
351
Module Needs Service. Too many
rejects have occurred when feeding
notes from a specific Feed Module.
This problem should be handled by your service
organization.
353
No message to resend. There is no
command previously executed and
consequently no response message to
send.
This problem should be handled by your service
organization.
Error in Note Transport.
Note is stuck in the Note Transport Sensor. Note may also
be stuck between Note Transport Sensor and Throat
Sensor. NOTE: This Error is only applicable to model
9650/9670 ATMs.
356
TRITON SYSTEMS, INC.
8-12
SECTION 9
INTERPRETING RETURN CODES
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
INTRODUCTION
Return Codes are strings of one or more characters that are presented to the operator on the LCD
display as a result of initiating status checks or tests of the Cash Dispenser. The commands for
initiating these tests are accessed from the DIAGNOSTICS menu in the MANAGEMENT FUNCTIONS area. (See Section 5, Management Functions, for instructions on accessing the DIAGNOSTICS menu.)
This section of the manual will cover interpreting Return Codes that are received after executing
the PURGE, TEST DISPENSE, and STATUS commands. The following areas are addressed:
1.) READING RETURN CODES.
2.) GENERAL STATUS CODES.
3.) STATUS (FEED CHANNELS 1-4, REJECT CHANNEL AND TRANSPORT CHANNEL).
These functions are specific to the operation of the cash dispensing mechanism. Other functions in
the DIAGNOSTICS area that do not require specific treatment here are covered in the applicable
areas of Section 5, Management Functions.
READING RETURN CODES
Return Codes consist of a series of one or more characters in a ‘string’. This string of characters
will contain very specific information concerning the operational status of the area being tested.
Use the following as a general guide when reading a Return Code string:
1.) Read the Return Code string on the Cash Dispenser LCD display, from left to right.
2.) Match each character in the Return Code string to the corresponding character-position in the
Return Code interpretation chart provided. The charts provides a way to match each character
in the Return Code to a statement that explains the meaning of the actual character value that
appears in that position. If any additional characters (beyond what are covered in the charts)
appear at the end of the Return Code string, ignore them.
3.) The character-positions in the charts are made up of letter-codes. Each letter-code represents a
particular parameter or value type. For example, the letter code ‘S’ is the first character in each
Return Code string and is called the ‘General Status Code’. The character in the actual Return
Code string that corresponds to this character-position provides General Status Code information. The value that can appear in the ‘S’ position of the Return Code may be a number, letter,
or other character (the meaning of each value is fully covered in the next topic). Unless otherwise directed, use the following table to obtain the type of each character in the Return Code
string:
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
S = General Status Code.
A = Double Detect Sensor ‘A’ Offset.
a = Double Detect Sensor ‘A’ Gain.
B = Double Detect Sensor ‘A’ Offset.
b = Double Detect Sensor ‘A’ Gain.
C = Currency Code.
D = Denomination Code.
H = Horizontal Size of Note.
N = Sensor Nominal Note Thickness Value.
T = Sensor Test Data.
U = Sensor Calibration Data.
V = Vertical Size of Note.
GENERAL STATUS CODES
The General Status Code appears as the first character in a Return Code string received as a result
of performing a STATUS command. In the case of the PURGE and TEST DISPENSE commands
it is the only character returned. Use the table that follows to find the meaning of a General Status
Code. In order to use the table, follow these steps:
1.) Read the General Status Code character in the Return Code on the LCD Display. This will be a
single character in the case of a PURGE or TEST DISPENSE command. For STATUS commands (FEED CHANNEL 1-4, REJECT CHANNEL, or TRANSPORT CHANNEL), the General Status Code is the first character in the Return Code string.
2.) Refer to the General Status Codes table. Move down the Codes column of the table to find the
line that contains the General Status Code obtained in Step 1.
3.) Move along this line to the next column and read the description of the General Status Code
located in Step 2.
4.) Move along the line to the column for the applicable test: PURGE, TEST DIS PENSE, or
STATUS. If there is a ‘G’ in the box, the status code is a ‘GENERAL’ status condition that is
applicable to all of the components of the dispensing mechanism except the ‘HOPPER’ areas
(Note Cassette Feed Channels (1-4), the Reject Channel, and the Transport Channel are each
considered to be a HOPPER). If there is a ‘G/H’ in the box, the status code is a condition
applicable to the GENERAL parts of the mechanism as well as the HOPPER.
5.) The next column shows the TYPE of error, where ‘F” = Failure, ‘O’ = Operator Recoverable,
‘W’ = Warning, , ‘R’ = Retriable, and ‘’S’ = Software Recoverable. ‘F’ and ‘R’ codes that
occur more than once will cause the Cash Dispenser to go ‘OUT OF SERVICE’. ‘‘S’ codes
may be cleared automatically by the terminal software, while ‘O’ codes may require operator
intervention (such as a RESET) in order to clear. ‘W’ codes provide informational status only.
6.) The ERROR CODE corresponding to the General Status Code is found in the last column.
TRITON SYSTEMS, INC.
9-3
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
GENERAL STATUS CODES
STATUS
CODE
M EANING
PURGE
TEST
DISPENSE
STATUS
TYPE
ERROR
CODE
0
Successful Command
G/H
G/H
G
W
300
1
Low Level (In cassette).
G/H
-
-
W
301
2
Empty Cassette.
G/H
-
-
O
302
3
Lifts are Down.
-
G
-
O
303
4
Rejected Notes.
-
G
-
W
304
5
Wrong Count.
G
G
-
F
305
6
Failure to Feed.
-
-
-
R
306
7
Transmission Error.
G
G
G
S
307
8
Illegal Command or
Command Sequence.
G
G
G
S
308
9
Jam In Note Qualifier.
G
G
-
R
309
:
Feed Cassette Not Present.
-
-
G/H
O
310
<
No Notes Retracted.
-
-
-
W
312
?
Reject Cassette Not Properly
Installed.
G/H
G/H
-
O
3 15
@
Delivery Failure.
G
G
-
F
316
TRITON SYSTEMS, INC.
9-4
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
GENERAL STATUS CODES - CONTINUED
STATUS
CODE
M EANING
PURGE
TEST
DISPENSE
STATUS
TYPE
ERROR
CODE
A
Reject Failure
G
G
-
F
317
B
Too many notes requested.
-
G
-
O
318
C
Jam in Note Transport.
G
G
-
F
319
D
Reject Cassette Almost Full.
G/H
G/H
-
W
320
E
Cassette Data Corrupted.
G/H
-
-
R
321
F
Main Motor Failure.
G
G
-
F
322
H
Reserved for Warning Status.
-
-
-
W
-
I
Note Qualifier Faulty.
G
G
-
F
325
J
Cassette Exit Sensor Failure.
G/H
G/H
G/H
R
326
K
Shutter Failure.
G
G
-
F
327
M
Notes in Delivery Throat.
-
G
-
O
329
N
Communications Time- Out.
G
G
G
S
330
P
Cassette May Have Been
Changed.
-
G
-
S
332
Q
Reject Cassette Full.
G
G
-
O
333
TRITON SYSTEMS, INC.
9-5
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
GENERAL STATUS CODES - CONTINUED
STATUS
CODE
PURGE
TEST
DISPENSE
STATUS
TYPE
ERROR
CODE
Error in Throat.
G
G
-
F
339
[
Sensor Error or Sensor
Covered.
G
G
G
R
343
*
NMD Internal Failure/Data
Corrupted.
G
G
-
F
348
a
Cassette Lock Faulty.
-
-
-
F
349
b
Jam in Note Stacker.
G
G
-
F
350
c
Module Needs Service.
G/H
G/H
-
W
351
e
No Message to Resend.
-
-
-
O
353
W
M EANING
Refer to Section 8, Error Recovery, for additional information about error codes.
THE STATUS FUNCTION
The STATUS function allows you to obtain information on the operational status of three functional areas of the dispensing mechanism:
• Feed Channels 1 - 4. Returns status of components associated with the Note Cassettes
and their associated feed channel components. Each Feed Channel can be tested
individually.
• Reject Channel. Returns the status of components associated with the Reject
Cassette, Bundle Output, Bundle Carriage and Note Diverter assemblies.
• Transport Channel. Returns the status of components associated with the Note
Qualifier assembly.
Use the diagrams on the following pages to interpret Return Code strings for these areas.
TRITON SYSTEMS, INC.
9-6
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
INTERPRETING THE FEED CHANNEL RETURN CODE
S TTTTTTTTTTT UUUU VVV HHH CCC DDDD --- (Ignore any additional characters, if present.)
Denomination Code1
Currency Code
Note Size: Horizontal
Note Size: Vertical
Shutter Sensors Calibration Value [ 0-3 ]2
Pressure Sensor Calibration Value [ 0-3 ]
Empty Sensor Calibration Value [ 0-7 ]
Exit Sensor Calibration Value [ 0-7 ]3
NC Lid Solenoid Status Sensor [ ‘0’ = Solenoid Not Activated, ‘1’ = Solenoid Activated ]
NC Shutter Solenoid Status Sensor [ ‘0’ = Solenoid Not Activated, ‘1’ = Solenoid Activated ]
Cassette Lid/Lock Sensor [ ‘0’ = Lid Closed and Locked, ‘1’ = Lid Not Closed ]
Cassette Low Level Sensor [ ‘0’ = Low Level, ‘1’ = Not Low Level ]4
Cassette Present Sensor [ ‘0’ = Cassette Not Present, ‘1’ = Cassette Present ]
NC Shutter Sensor 3 [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]5
NC Shutter Sensor 2 [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]5
NC Shutter Sensor 1 [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]5
Pressure Sensor [ ‘0’ = Low Feed Pressure, ‘1’ = Normal Feed Pressure ]
Empty Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]
Exit Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]
General Status Code [ ‘0’ = OK ]
NOTES:
1.) First three characters are Denomination Code (ex. 010 = $10.00). Fourth position is a ‘Variant’ code character
that defines a currency ‘version’ or ‘ variation’, if applicable.
2.) This parameter is currently not implemented.
3.) The normal range for the Exit Sensor Calibration Value is 2-4. Higher values mean a dirtier sensor.
4.) This is a warning status only, when active.
5.) The normal status pattern for this group of three Sensors is ‘101’.
‘NC’ Stands for Note Cassette.
When a Note Cassette is not present the positions related to the cassette will be reported as “-”.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
INTERPRETING THE REJECT CHANNEL RETURN CODE
S TTTTTTTTT UUUU TUTTTTTTT --- (Ignore any additional characters, if present.)
Lid Solenoid Status Sensor [ ‘0’ = Solenoid Not Activated,
‘1’ = Solenoid Activated ]
Cassette Lid/Lock Sensor [ ‘0’ = Lid Closed and Locked,
‘1’ = Lid Not Closed ]
RC Shutter Sensor Stack Retract Pos.
[ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed,
‘2’ = Sensor Error ]
RC Shutter Sensor Stack Accept Pos.
[ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed,‘2’ = Sensor Error ]
RC Shutter Sensor Single Accept Pos.
[ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed, ‘2’ = Sensor Error ]
RC Shutter Sensor Closed Pos.
[ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed, ‘2’ = Sensor Error ]
RC Present Sensor [ ‘0’ = Cassette Not Present, ‘1’ = Cassette Present. ]
Note Diverter (ND) Reject Exit Sensor Calibration Value [ 0-7]
ND Reject Exit Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed,
‘2’ = Sensor Error, ‘3’ = Sensor Warning ]
BCU Empty Sensor Calibration Value [ 0-31]
BCU Exit Sensor Calibration Value [ 0-31]
Shutter Close Sensor [ ‘0’ = Shutter Closed, ‘1’ = Shutter Not Closed,
‘2’ = Sensor Error, ‘-’ = Sensor Not Present ]
Shutter Open Sensor [ ‘0’ = Shutter Closed, ‘1’ = Shutter Not Closed,
‘2’ = Sensor Error, ‘-’ = Sensor Not Present ]
BCU Retract Sensor [ ‘0’ = BCU Not at Sensor, ‘1’ = BCU at Sensor, ‘2’ = Sensor Error ]
BCU Reject Sensor [ ‘0’ = BCU Not at Sensor, ‘1’ = BCU at Sensor, ‘2’ = Sensor Error ]
BCU Home Sensor [ ‘0’ = BCU Not at Sensor, ‘1’ = BCU at Sensor, ‘2’ = Sensor Error ]
BCU Rear Service Deliver Position Sensor [ ‘0’ = Shutter Closed, ‘1’ = Shutter Not Closed,
‘2’ = Sensor Error, ‘-’ = Sensor Not Present ]
BCU Front Service Deliver Position Sensor [ ‘0’ = Shutter Closed, ‘1’ = Shutter Not Closed,
‘2’ = Sensor Error, ‘-’ = Sensor Not Present ]
BOU Empty Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed,
‘2’ = Sensor Error, ‘3’ = Sensor Warning ]
BOU Exit Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed,
‘2’ = Sensor Error, ‘3’ = Sensor Warning ]
General Status Code [ ‘0’ = OK ]
Notes:
‘ND’ Stands for Note Diverter.
‘RC’ Stands for Reject Cassette.
TRITON SYSTEMS, INC.
9-8
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
SECTION 9 - INTERPRETING RETURN CODES
INTERPRETING THE TRANSPORT CHANNEL RETURN CODE
S T UUU CCC DDDD AAA a NNN BBB b NNN --- (Ignore any additional characters, if present.)
Sensor B Nominal Note Thickness Value [ 000 - 799 ]
Sensor B Gain [ 0 -7 ]
Sensor B Offset [ 000 - 799 ]
Sensor A Nominal Note Thickness Value [ 000 - 799 ]
Sensor A Gain [ 0 -7 ]
Sensor A Offset [ 000 - 799 ]
Denomination Code
Currency Code
Transport Clock Sensor Calibration Value [ 000 - 200 ]
Transport Clock Sensor [ ‘0’ = Sensor Not Obstructed, ‘1’ = Sensor Obstructed ]
General Status Code [ ‘0’ = OK ]
TRITON SYSTEMS, INC.
9-9
APPENDIX A
MECHANICAL COMBINATION LOCK
INSTRUCTIONS
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX A -
MECHANICAL COMBINATION LOCK INSTRUCTIONS
ABOUT THE DIAL
There are two marks on the dial ring (see drawing). The index at the top is used for opening the lock, The index
30 degrees to the left is used only when changing the combination.
The dial should always be turned slowly and evenly. A revolution is counted each time the selected number is
aligned with the opening index. DO NOT TURN THE DIAL BACK TO COMPENSATE FOR OVER DIALING A NUMBER. If, when dialing the combination, any number is turned beyond the index, the entire sequence
must be repeated.
Locks are shipped on a factory setting of ‘50’. To unlock, turn the dial to the left (counterclockwise) FOUR turns
stopping on ‘50’.
Then, turn the dial to the right until the bolt is retracted.
OPENING
INDEX
CHANGING
INDEX
UNLOCKING 3-NUMBER COMBINATIONS (FOR EXAMPLE, “50-25-50”)
1.
2.
3.
4.
Turn the dial to the LEFT, stopping when ‘50’ is aligned with the opening index, the FOURTH time.
Turn the dial to the RIGHT, stopping when ‘25’ is aligned with the opening index, the THIRD time.
Turn the dial to the LEFT, stopping when ‘50’ is aligned with the opening index, the SECOND time.
Turn the dial slowly to the RIGHT until the bolt retracts.
TO LOCK
Turn the dial to the LEFT at least four full revolutions.
TRITON SYSTEMS, INC.
A-2
MODELS 9640/9641/9660/9661
APPENDIX A -
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MECHANICAL COMBINATION LOCK INSTRUCTIONS
CHANGING THE COMBINATION
Select three new numbers. DO NOT use any number between 1 and 20 for the last number.
For maximum security, do not use numbers that end in 0 or 5, and do not use numbers in sequence: e.g., ’27-48-86' is
not as good as ’27-86-48". Perform the following steps:
1.
2.
3.
Dial the existing combination on the opening index (see steps 1-2-3 above, or the directions for opening when on
the factory setting). Open door of container.
Dial the existing combination again, using the changing index.
With the last number set at the changing index, hold the dial securely and insert the change key in the keyhole in
the back of the lock. Make sure the wing is entirely inside the lock and comes to a positive stop (see Figure 1)
before turning the key.
***WARNING***
NEVER INSERT THE CHANGE KEY IN THE LOCK WHEN THE COVER IS
REMOVED. BEFORE TURNING THE CHANGE KEY, MAKE SURE THE WING
OF THE KEY IS FULLY INSERTED INTO THE LOCK.
4.
Turn key one-quarter turn to the LEFT (see Figure 1). With the change key in this position, set the new combination as follows: turn the dial to the LEFT, stopping when the first number of the new combination aligns with the
changing index the FOURTH time.
FIGURE 1
FIGURE 2
5.
Turn dial to the RIGHT, stopping when the second number is aligned with the changing index, the THIRD time.
6.
Turn the dial to the LEFT, stopping when the third number is aligned with the changing index, the SECOND
time. Holding the dial in this position, turn the change key back to the RIGHT and remove it. (See Figure 2.) The
new combination you have chosen is now set in the lock.
***CAUTION***
BEFORE CLOSING THE UNIT
TRY THE NEW COMBINATION SEVERAL TIMES
USING THE OPENING INDEX.
TRITON SYSTEMS, INC.
A-3
APPENDIX B
ELECTRONIC COMBINATION LOCK
INSTRUCTIONS
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX B - ELECTRONIC COMBINATION LOCK INSTRUCTIONS
ENTERING THE COMBINATION
The electronic lock combination consists of six digits. Upon arrival, the combination of the lock should already be set
at 1-2-3-4-5-6. After installation on the safe has been completed, enter the preset combination and check for proper
operation. After each keypress, the lock will beep. After the final digit has been entered, the lock will beep twice, and
the open period will begin. When a valid combination has been entered, the operator will have approximately 3
seconds to open the lock. To open the lock, turn the dial clockwise. After the lock is opened, the door latch may be
turned and the safe opened.
CHANGING THE COMBINATION
To change the combination of the lock, simply follow these directions.
·1.)
·2.)
·3.)
·4.)
Enter six zeros.
Enter the current combination. (Initially set at 1-2-3-4-5-6)
Enter the new combination twice.
The combination is now chanced. Enter the new combination to open the lock.
LOCKOUT FEATURE
The electronic lock includes a WRONG TRY PENALTY lockout feature that prevents entry from unauthorized personnel. This feature performs as follows and CANNOT be disabled:
·1.) Entry of four consecutive invalid combinations will disable the lock for 5 minutes. During this period, the panel
LED will flash every 10 seconds. During this time the lock will remain closed and no other combination entries
will be allowed.
·2.) At the end of the lockout period, if two more consecutive invalid combinations are entered, the 5-minute lockout
period will restart.
BATTERY REPLACEMENT
Repeated beeping while the lock is open indicates that the 9 volt battery, located in the battery box on the inside of the
door, needs to be replaced. To remove the battery box cover, pull gently on the front of the box and slide the cover off.
If the lock will not operate while the door is closed and locked, (i.e. no signal from the panel when a button is pressed),
the battery is dead and the lock will need to be energized from the two round jumper terminals located on the front,
right side of the push-button panel. To energize the lock, connect a 9-volt battery across the external terminals with the
negative terminal of the battery facing up. While holding the battery against the terminals, enter the six-digit combination and open the lock and door. Replace the battery inside the battery box.
TRITON SYSTEMS, INC.
B-2
APPENDIX C
WARRANTY AND REPAIR
POLICIES/PROCEDURES
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES
Notices
Copyright ©1998 - Triton Systems, Inc.; 21405 B Street; Long Beach, MS 39560 USA
All Rights Reserved
This publication is protected by copyright and all rights are reserved. No part of it may be reproduced or transmitted
by any means or in any form, without prior consent in writing from Triton Systems, Inc.
The information in this publication has been carefully checked and is believed to be accurate. However, Triton Systems, Inc. assumes no responsibility for any inaccuracies, errors, or omissions that may be contained in this document.
In no event will Triton Systems, Inc. be liable for direct, indirect, special, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
In the interest of continued product development, Triton Systems, Inc. reserves the right to make improvements in its
documentation and the products it describes at any time, without notice or obligation.
Trademark Acknowledgments
miniATMtm is a trademark of Triton Systems, Inc.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES
TRITON SYSTEMS, Inc.
Warranty Statement
PARTS ONLY LIMITED MANUFACTURER’S WARRANTY
Triton Systems, Inc. warrants the components of each Model 9600 Series Cash Dispenser, MAKOtm Cash Dispenser
and SuperScriptm Scrip Terminal, excluding software and related documentation, against any defect in materials and/or
workmanship for a period of 13 months from the shipping date. The additional 30 days are intended to allow for the
elapsed time between the shipment of the unit and its installation. If a component fails due to defects in materials and/
or workmanship within the warranty period, Triton will furnish a new or refurbished component, at its discretion.
Triton shall not be responsible for labor or other costs associated with installing the component; and the failed component shall be returned to Triton at the purchaser’s expense. Triton shall not be responsible for misuse or abuse of a unit;
and any attempts to remove or deface the serial number or date code on a unit or any component thereof, or any attempt
to repair a unit or to repair or replace any component by anyone other than a service technician authorized by Triton
shall void this warranty.
Limited Warranty covers normal use. Triton Systems does not warrant or cover damage:
•
•
•
•
•
•
•
occurring during shipment of the equipment or components from or to Triton’s facilities;
caused by accident, impact with other objects, dropping, falls, spilled liquids, or immersion in liquids;
caused by a disaster such as fire, flood, wind, earthquake, lightning, or other acts of God;
caused by failure to provide a suitable installation environment for the equipment, including but not limited to,
faulty wiring in the building in which the equipment is installed, installation in a facility with uncontrolled environmental conditions, failure to provide a dedicated electrical circuit on which the equipment operates, and/or
lack of proper earth grounding for the equipment;
caused by the use of the equipment for purposes other than those for which it was designed;
resulting from improper maintenance;
caused by any other abuse, misuse, mishandling, or misapplication.
Under no circumstances shall Triton Systems or its suppliers be liable for any special, incidental, or consequential
damages based upon breach of warranty, breach of contract, negligence, strict liability, or any other legal theory. Such
damages include, but are not limited to, loss of profits, loss of revenue, loss of data, loss of use of the equipment or any
associated equipment, cost of capital, cost of substitute or replacement equipment, facilities or services, down time,
purchaser’s time, the claims of third parties, including customers, and injury to property.
DISCLAIMER OF WARRANTIES
The warranty stated above is the only warranty applicable to this product. All other warranties, expressed or implied
(including all implied warranties of merchantability or fitness for a particular purpose or quality of service), are hereby
disclaimed. No oral or written information, or advice given by Triton Systems, its agents or employees shall create a
warranty or in any way increase the scope of this warranty.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES
Other Claims
SHIPPING DAMAGE
All equipment is shipped FOB, Triton’s facilities. The organization or individual who has purchased the equipment
assumes responsibility for the equipment once it leaves Triton’s facilities.
Should your equipment be damaged in the process of shipment or delivery to your place of destination, we recommend
the following course of action:
•
If possible, call the shipping company before the driver leaves your delivery site. Make note of the damage on the
“receipt of delivery’ paperwork. If this is not possible, call them as soon as possible to report the damage.
•
Take photographs of the damaged packaging prior to opening the boxes. If this is not possible, make note of key
points, such as whether the equipment is on a pallet, if the banding is intact, how the boxes are damaged, etc. Keep
all of the packaging for inspection by the shipping company.
•
If you unpack the equipment, take photographs of the damaged equipment. If this is not possible, make note of the
damages.
•
You must file a claim with the shipper for shipping damages immediately after reporting the damages.
Should you specify the carrier, we recommend that you explore with this chosen carrier the policies and procedures
regarding shipping damage claims prior to selecting them as your preferred carrier.
If the equipment receives structural damage and is in an un-installable condition, Triton will work with you to arrange
for a replacement unit to be shipped as soon as possible. The purchaser will be billed for the replacement unit. Triton’s
Repair Technicians will. repair the damaged unit after it is returned to our facilities. We will credit the purchaser’s
account for the full purchase price of the damaged unit, minus the cost of returning the unit to ‘like new” condition.
Under no circumstances does Triton authorize anyone to complete structural damage repairs in the field. Therefore,
we will not ship primary structural parts, such as a cabinet head or main cabinet body for repair in the field.
AUTHORIZED INSTALLATION AND SERVICE PROVIDERS
Triton Systems utilizes several nation-wide and regional authorized third party maintenance providers. All miniATMtm
Cash Dispensers must be installed and serviced by service technicians certified by Triton. This includes authorized
third party service technicians and technicians who have been factory trained by Triton to service miniATMtm equipment. Installation or repairs attempted by unauthorized service technicians automatically voids the warranty on the
product.
Please contact Triton Systems’ Technical Services Department at (800) 259-6672 for a list of our third party service
providers and/or to obtain information on the requirements and procedures for becoming a certified Triton service
technician.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES
TRITON’S TECHNICAL SERVICES DEPARTMENT
The primary purpose of the Technical Services Department is to provide assistance to customers in the operation,
trouble shooting, and repair of equipment manufactured by Triton. A toll-free phone number (1-800-259-6672) is
provided for convenience. The Technical Services Department operates to serve our customers. The staff is trained to
follow our policies and procedures to ensure fair and uniform treatment of all our customers.
Automated Voice Mail System. Our goal is to have a ‘live’ person answer 100% of all incoming calls (during regular
support hours). On occasion, however, call loads may exceed the capacity of the staff. When this occurs, an automated
voice mail system will answer the call, indicate to the caller that all Technical Support Specialists are busy assisting
others, and ask the caller to leave detailed information about the nature of the call.
Should it become necessary to leave a voice mail message, the caller should state:
•
their name
•
the organization for which they work
•
the serial number of the equipment they are calling about
•
detailed description of the problem that they are experiencing
•
phone number where they can be reached, including area code.
As Technical Support Specialists become available, they check for voice mail messages and return calls in the order in.
which they were received. By providing the information requested in the voice mail, the technician can be prepared
when your call is returned. Triton asks you to be patient if you must leave voice mail, and assures you that your call is
important to us and that we will respond promptly.
Calls for Service or Repair. Calls for service or repair will be accepted from authorized service technicians only. End
users must contact either the sales organization that placed the equipment or an authorized third party service organization to obtain service. The sections that follow describe the policies and procedures that relate to the repair and
replacement of malfunctioning equipment.
Questions on Operation of Equipment. Technical support is available to owners of Triton equipment and to qualified service personnel. When calling for help with the configuration or operation of a Triton product, the caller must
provide either positive identification as a service technician or the serial number of a Triton terminal. Technical
support is provided during normal business hours for the life of the product.
When calling for help with an operational Problem, please have available information pertaining to the nature of the
trouble. This includes the type of equipment, examples of what is or is not happening, and the name of the processor
that supports your terminal.
All questions pertaining to the settlement of accounts, transaction inquiries, and fund status must be directed to the
processor. Triton does not have access to the information needed to answer questions relating to specific transactions.
TRITON SYSTEMS, INC.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
APPENDIX C - WARRANTY AND REPAIR POLICIES/PROCEDURES
CONTACT INFORMATION
TRITON SYSTEMS, INC.
21405 B STREET
LONG BEACH, MS 39560
Sales:
(800) 367-7191
(228) 868-1317
(228) 868-0437 FAX
Service:
(800) 259-6672
(228) 868-0859 FAX
TRITON SYSTEMS, INC.
C-6
APPENDIX D
MODEL 9640/9660
CASH DISPENSER
INSTALLATION INSTRUCTIONS
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX D -
CASH DISPENSER INSTALLATION INSTRUCTIONS
INTRODUCTION
This section describes how to install the Cash Dispenser.
UNPACKING THE CASH DISPENSER
Perform the following steps to unpack the Cash Dispenser:
*NOTE*
Carefully inspect the unit for any shipping damage and report any
damage immediately to the shipping company. Refer to your Warranty Information brochure for more information about reporting
shipping damage.
1.) Remove the unit from the carton by cutting the straps and removing the top of the box.
2.) Remove the loose packing material from inside of the box.
3.) Remove the silver key from the white plastic bag attached to the Cash Dispenser
wrapping.
4.) Stand the unit up.
5.) “Walk” the unit out of the carton and remove the protective plastic bag.
6.) Use the silver colored key to open both the Control Panel and the Fascia Door on the
front of the cabinet which conceals the locking mechanism.
7.) Turn the T-handle to open the front enclosure door.
8.) Remove the accessory kit from inside the bottom enclosure and open and inspect the
contents. Check the contents against the enclosed packing list. Report any missing parts
to Triton immediately.
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MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
CASH DISPENSER INSTALLATION INSTRUCTIONS
*NOTE*
The unit was shipped with the combination lock unlocked. If it has
become locked, a manual lock can be unlocked by turning the dial at
least four complete revolutions counterclockwise (to the left) stopping on 50 at the main (opening) index. Then run the dial counterclockwise to retract the bolt. (Enter 123456 if the cabinet has an
electronic lock.) Turn the dial clockwise (to the right) until it stops
(approximately 90 degrees) to unlock the door and rotate the “T”
handle to open the door
SECURING THE CASH DISPENSER TO THE FLOOR
Once the Cash Dispenser has been removed from its packaging, and the accessories and keys
have been located and set aside, perform the following steps to secure the Cash Dispenser to the
floor in the selected operating location:
1.) “Walk” the Cash Dispenser to the location where it will be installed. Locate the four
anchor bolt holes in the bottom the cabinet. Mark the location of the four holes on the
floor as guides for the holes that will be used for the anchor bolts (supplied by the in
staller) that secure the cabinet.
2.) Move the Cash Dispenser away from the installation location. Use a 1/2 inch drill bit to
drill four holes at least 2 inches deep into the floor.
3.) Return the Cash Dispenser to the installation location and align the base over the four
holes. Place the four anchor bolts through the cabinet base into the holes in the floor.
Sleeve anchors (1/2 inch by 4 1/4 inches) are recommended to attach the unit to the floor.
Tap the four anchor bolts into the to concrete.
4.) Use a carpenters level to make sure that the cabinet is level front to back and side to side.
The four leveling bolts in the bottom of the cabinet can be adjusted with an adjustable
wrench.
5.) Attach the four nuts to the anchor bolts and tighten firmly.
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APPENDIX D -
CASH DISPENSER INSTALLATION INSTRUCTIONS
INSTALLING THE DISPENSING MECHANISM
Once the Cash Dispenser is securely in place the dispensing mechanism itself can be installed.
Perform the following steps:
**CAUTION**
Be certain that you have not applied power to the
Cash Dispenser before you continue!
1.)
Verify the power switch located inside the top of the cabinet is in the OFF (“0”) position. Remove the packing material from the ends of the cables that are inside the cabi
net.
2.)
Unpack and remove the dispenser mechanism from its shipping container. CAUTION:
Use only the green handle and drive motor in rear of dispenser to lift the mechanism. After the handles are installed, use them to lift the mechanism!
3a.) Align the mounting holes in the handle and internal slide member to the three threaded
holes in the side of the mechanism. Be sure that the notch in the slide member is toward
the rear of the mechanism, as shown in Figure 1.
3b.) Insert three of the provided screws through the slide member and handle and into the
mechanism and tighten.
Handle
Screws
Notch in slide at
rear of mechanism
Figure 1.
4.) Repeat steps 3a and 3b for the other side of the dispenser.
5.) Pull the slides out to their fully extended position, as shown in Figure 2.
TRITON SYSTEMS, INC.
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APPENDIX D -
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
CASH DISPENSER INSTALLATION INSTRUCTIONS
Figure 2.
6.) Pick up the dispensing mechanism by the newly installed handles and load it into the unit
by carefully guiding the dispenser slides into the unit slides. See Figure 2-3.
Figure 3.
7.) Refer to Figure 4. Connect the data cable (9600-0057) to the connector on the front left
side of the dispenser mechanism. Be sure to use the forward most connector as shown.
The plug is keyed to ensure proper installation.
8.) Connect the power cable to the front of the dispenser. See Figure 5. Ensure the cable
does not protrude into the bill path.
9.) Turn the dispense power switch located just to the left of the power connector to ON
(“I”).
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APPENDIX D -
CASH DISPENSER INSTALLATION INSTRUCTIONS
Figure 4.
Figure 5.
COMPLETING THE PHYSICAL INSTALLATION
1.) The Model 9640 Cash Dispenser state of the art design is quite tolerant to power line
variations, particularly with its integral built-in surge suppressor. However, it is recommended that AC power for the terminal come from a dedicated source with an isolated
ground. Route the AC power cord and the phone cord out through the hole in the back of
the cabinet and install the split ring grommet into the hole. Connect the AC input plug to
the wall outlet. Connect the phone cord into the wall mounted modular phone jack. The
phone line used for the Model 9640 should not be shared with any other device.
TRITON SYSTEMS, INC.
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APPENDIX D -
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
CASH DISPENSER INSTALLATION INSTRUCTIONS
2.) If included: install the lamp in the Sign Housing by removing the two screws that secure
the front of the Sign Housing to its rear panel. Plug the 9 watt florescent tube (included
in the accessory kit) into its socket. Install the front of the Sign Housing and secure it in
place with the two screws. Plug the AC power cord coming from the Sign Housing into
the AC outlet on the power supply.
3.) Turn the power switch located inside the top of the cabinet to ON (“I”). Verify the lamp
inside the Sign Housing is illuminated.
4.) Load the receipt printer with paper making sure that the receipt paper roll feeds from the
top of the roll. Once the end of the paper is inserted into the printer it will automatically
feed to the output. Close the Control Panel.
5.) Install currency in the cassettes and insert and them into the dispensing mechanism. Refer to Section 4 of the Model 9640 Cash Dispenser Operation Manual for detailed information and procedures concerning handling cassettes.
6.) Press both the <BLUE> key and the <1> key on the keyboard at the same time. A menu
is displayed that allows you to select customer or management functions. Select the
MANAGEMENT FUNCTIONS menu by pressing the uppermost right function key on
the keypad. Now enter the factory default master password of “123456” to enter the
management mode. Select the DIAGNOSTICS option from the MANAGEMENT
FUNCTIONS main menu and perform the Test Dispense operation as outlined below.
TEST DISPENSE
The Test Dispense command instructs the dispenser to send one note from each note cassette
into the reject cassette. Although this test exercises the dispenser no bills actually leave the
mechanism. This command returns the test results from the dispenser as outlined in Section 5
and Section 8 of the operations manual. If the test result is not correct, follow the instructions as
outlined in these sections of the manual. Press the EXIT option until you are returned to the
MANAGEMENT FUNCTIONS main menu. Refer to Section 3 and Section 5 of the operations
manual for additional Cash Dispenser initial setup procedures.
TRITON SYSTEMS, INC.
D-7
APPENDIX E
CASSETTE ADJUSTMENT
PROCEDURE
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX E -
CASSETTE ADJUSTMENT PROCEDURE
INTRODUCTION
The cassettes in the Cash Dispenser can be adjusted to accept currencies of various sizes. The
dimensions of a note usually depend upon the country of origin and the denomination of the note.
The length and width settings of the currency support tray inside the cassettes are adjusted to
handle notes of a particular length and width. The following instructions describe how to make
these adjustments.
NOTE MEASUREMENTS
Determine the length and width (in millimeters)
of the type of note that will be loaded into the
cassette. If possible, consult an appropriate official reference source (e.g. note issuer) for this information; otherwise, carefully measure the length
and width of a new, uncrumpled sample of the
note. The length and width measurements will be
used to obtain the appropriate cassette adjustment
settings from Table 1, Note Width Settings and
Table 2, Note Length Settings
Note Length
Note
Width
PRELIMINARY PREPARATION
If necessary, remove the cassette to be adjusted from the Cash Dispenser and open the cassette
using the applicable procedures in Section 4, Handling Cassettes. If there are notes in the cassette,
remove them.
NOTE LENGTH ADJUSTMENT
Follow these steps to adjust the length setting of a note cassette:
1. Refer to Table 1, Note Length Settings. Search the Note Length columns in the table to find the
value that is closest to the length of the note you wish to use in the cassette. The length should
have been previously determined, as described under “Note Measurements”, above. This length
value is associated with Left and Right alphabetic characters. These characters are the adjustment settings for the note-guides in the cassette. Record these settings (for example, Left = Q,
Right = R) for use in a later step.
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APPENDIX E -
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
CASSETTE ADJUSTMENT PROCEDURE
TABLE 1 - NOTE LENGTH SETTINGS
NOTE
LENGTH
CASSETTE
LE FT
RIGHT
93
S
S
94
R
95
NOTE
LENGTH
CASSETTE
LE FT
RIGHT
123
N
N
S
124
M
R
S
125
96
R
S
97
R
98
NOTE
LENGTH
CASSETTE
LE FT
RIGHT
153
I
I
N
154
H
I
M
N
155
H
I
126
M
N
156
H
I
R
127
M
M
157
H
H
R
R
128
M
M
158
H
H
99
R
R
129
M
M
159
H
H
100
Q
R
130
L
M
160
G
H
101
Q
R
131
L
M
161
G
H
102
Q
R
132
L
M
162
G
H
103
Q
Q
133
L
L
163
G
G
104
Q
Q
134
L
L
164
G
G
105
Q
Q
135
L
L
165
G
G
106
P
Q
136
K
L
166
F
G
107
P
Q
137
K
L
167
F
G
108
P
Q
138
K
L
168
F
G
109
P
P
139
K
K
169
F
F
110
P
P
140
K
K
170
F
F
111
P
P
141
K
K
171
F
F
112
O
P
142
J
K
172
E
F
113
O
P
143
J
K
173
E
F
114
O
P
144
J
K
174
E
F
115
O
O
145
J
J
175
E
E
116
O
O
146
J
J
176
E
E
117
O
O
147
J
J
177
E
E
118
N
O
148
I
J
119
N
O
149
I
J
120
N
O
150
I
J
121
N
N
151
I
I
122
N
N
152
I
I
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APPENDIX E -
CASSETTE ADJUSTMENT PROCEDURE
2. Refer to Figure 1. Identify the note support assembly. If the note support arms are made of
metal, they must be removed before the length adjustment can be performed. If the note support arms are made of plastic, ensure they are in the “Not In Use” position (folded in as shown
in Figure 2).
Note Support
Figure 1
Support Arms
Figure 2
3. Push the note support assembly to the rear (feed-end) of the cassette, as in Figure 3.
Note Guides
Figure 4
Figure 3
4. Identify the note guides (see Figure 4). There is a left note-guide and a right note-guide (“left”
and “right” are as seen from the “front” or handle end of the cassette). The guides consist of
spring-loaded rails attached to individual support assemblies. The support assembly provides
the mechanism for adjusting the length setting of the guide-rail. The guide-rails can be moved
closer or farther apart on their support assemblies, to accommodate currencies of various lengths.
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APPENDIX E -
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CASSETTE ADJUSTMENT PROCEDURE
5. Note that the left and right guide-rails each possess two note guide-holes, as shown in Figure 5.
Each of the note guide holes provides access to an adjustment scale underneath.
Guide Holes
Pull-tabs
Figure 6
Figure 5
6. To access the adjustment scales in the guide-holes, select either the left or right guide-rail to
begin. Grasp the pull-tab at the end of the rail, shown in Figure 6 and pull forward while lifting
up slightly. It is important to lift up the rail while pulling it forward in order to clear the rail stop
near the front of the cassette. The guide rail should slide forward until it touches the front of the
cassette (see Figure 7). The guide rail is under spring pressure, so you will need to apply
constant pressure to keep the rail in this position during the adjustment.
7. Note that two adjustment scales under the guide-holes have now been revealed, as shown in
Figure 8. The scale indicates various adjustment settings using alphabetic characters.
Adjustment Scales
Figure 8
Figure 7
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APPENDIX E -
CASSETTE ADJUSTMENT PROCEDURE
Note the tip on one side of the guide-hole, as shown in Figures 9 and 10. This tip points to the
current adjustment setting of the scale. In the next step you will move the guide-rail in or out as
needed to select the appropriate setting for the currency, using the value obtained in Step 1 of
this procedure.
Scale Pointer
Figure 10
Figure 9
8. If this is the right-side guide-rail (as seen from the handle side of the cassette), use the Right
length value obtained in Step 1. If this is the left guide-rail, use the Left length value. While
pulling the rail forward as described in Step 7, grasp the rail with your other hand and move the
rail to the left or right as needed to align the pointer on both guide-holes with the correct
adjustment setting for this rail. Both guide-holes on the rail should be set to the same setting!
9. When both guide-hole pointers are pointing to the correct setting, allow the guide-rail spring to
draw the rail back to the normal position. DO NOT allow the rail to simply snap back on its
own: guide the rail back by slowly releasing pressure on the pull-tab until the rail is in its
normal position.
10. Repeat Steps 6 through 9 on the remaining guide-rail.
11. If metal note-guide arms were removed in Step 2, replace them. If plastic note-guide arms were
moved to the “Not In Use” position, place them in the “In Use” position. After completing the
length adjustment for the second guide-rail, continue with the width adjustment procedure,
described in the next section.
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APPENDIX E -
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
CASSETTE ADJUSTMENT PROCEDURE
NOTE WIDTH ADJUSTMENT
1. Refer to Table 2, Note Width Settings. Search the Note Width columns in the table to find the
value that is closest to the width of the note you wish to use in the cassette. The width should
have been previously determined, as described under “Note Measurements”, above. The width
value is associated with a number in the Cassette column. This number is the adjustment setting
for the height of the note-guide assembly in the cassette. Record this setting for use in a later
step.
Bracket Screw
Adjustment Bracket
Figure 12
Figure 11
2. See Figure 11. Between each note-guide assembly and the side-wall of the cassette there is an
adjustment bracket. Extensions from the support assembly rest within curved guides in this
bracket.
The note-guide support assemblies can be moved up or down within the adjustment bracket, to
accommodate currencies of various widths (because the width dimension of the note affects the
height of the currency bundle in the cassette, it is necessary to adjust the height of the noteguide assemblies accordingly). Although each guide-rail is adjusted individually, both rails are
adjusted to the same setting.
A single screw secures the bracket to the bottom of the cassette, as shown in Figure 12. Note
that a ruler scale is embossed into the floor; a pointer on the bottom edge of the adjustment
bracket points to the current width setting, as shown in Figure 13. In the next step, you will
loosen the adjustment bracket screw to allow the bracket to be moved to the proper width
setting for the note, as determined in Step 1 of this procedure.
TRITON SYSTEMS, INC.
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APPENDIX E -
CASSETTE ADJUSTMENT PROCEDURE
TAB LE 2 - N OTE WID TH SETTIN GS
N OTE
WID TH
C ASSETTE
N OTE
WID TH
C ASSETTE
55
13
74
7
56
13
75
7
57
13
76
7
58
12
77
6
59
12
78
6
60
12
79
5
61
11
80
5
62
11
81
5
63
11
82
4
64
10
83
4
65
10
84
4
66
10
85
3
67
9
86
3
68
9
87
3
69
9
88
2
70
8
71
8
72
8
73
8
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CASSETTE ADJUSTMENT PROCEDURE
Figure 13
4. To make the width adjustment, select either the left or right guide-rail to begin. Use a flat-blade
screwdriver to loosen the screw that secures the adjustment bracket to the bottom of the cassette, as shown in Figures 13 and 14. It is not necessary to remove the screw completely.
5. Slide the adjustment bracket forward or backward as necessary to align the pointer with the
width setting obtained in Step 1 above. It may be necessary to raise the guide-rail assembly to
allow the bracket to be moved into the correct position. If this is the case, simply lift up on the
note-guide support assembly (see Figure 15). Spring action in the note-guide support will draw
the assembly down once it released, allowing it to rest within the adjustment bracket guides.
Once the adjustment bracket is in the proper position, tighten the screw to hold the bracket in
place. Allow the note-guide assembly to rest within the bracket (Figure 16).
TRITON SYSTEMS, INC.
E-9
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
APPENDIX E -
CASSETTE ADJUSTMENT PROCEDURE
Figure 14
Figure 15
Figure 16
6. Repeat Steps 4 and 5 for the remaining note-guide assembly. Both note-guides should be set to
the same width setting!
7. The cassette can now be loaded with the new currency and installed in the Cash Dispenser,
according to the applicable instructions in Section 4, Handling Cassettes.
TRITON SYSTEMS, INC.
E-10
INDEX
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
INDEX
CONFIGURATION, INITIAL
MAC MASTER/WORKING KEYS 3-8
MULTIPLE AMOUNT 3-7
PIN MASTER/WORKING KEYS 3-8
SURCHARGE MODE 3-7
TELEPHONE NUMBER 3-7
TERMINAL NUMBER 3-6
COUPON AWARDS 5-52, 5-58
CURRENCY DATA 5-91
CUSTOMER OPTION 5-34
CUSTOMER TRANSACTIONS 3-2
CUSTOMER WELCOME SCREEN 3-2
A
ACCESS INSTRUCTIONS 5-3
ACCOUNT NUMBER 7-2
ACCOUNT TYPES 5-154
ACTIVATE 5-145
AD SCREENS 5-137
ADJUST VOLUME/CONTR 5-122
ADMINISTRATION PASSWORD 5-42
ALARM NUMBERS 5-127
ALARM THRESHOLDS 5-140
ALPHANUMERIC KEYS 3-2
AMERICANS WITH DISABILITIES ACT 3-3
AMOUNT DISPENSED 7-2
AMOUNT REQUESTED 7-2
ATM MONITORING 5-132
AUTHORIZATION NUMBER 7-2
D
DATAPAK 3000 1-2
DATE 5-151
DATE / TIME FUNCTIONS 5-148
DAY CLOSE 5-10, 5-11, 5-12, 5-86
DEACTIVATE 5-146
DEFAULT VALUE 5-3
DESCRIPTION 5-94
DIAGNOSTICS 5-18, 5-100, 5-102, 5-105, 5-107
DIAL MODE 5-116
DIAL MODE 5-116
DIAL RATE 5-117
DIAL RATE 5-117
DISABLE CALL BACK 5-130
DISABLE COUPON AWARDS 5-52, 5-58
DISABLE CUST. OPTION 5-34
DISABLE SURCHARGE 5-75
DISABLE TRITON CONNECT 5-131
DISPENSED COUPONS 5-55
DISPENSING MECHANISM 4-2
DISPLAY, LCD
256-COLOR 1-2
MONOCHROME 1-2
B
BACKUP ALARM NUMBER 5-129
BACKUP NUMBER 5-111
BACKUP NUMBER, TRITON CONNECT 5126, 5-129
BAUD RATE 5-118
BILLS DISPENSED 7-2
BLOCK ISO’S 5-77
BLUE KEY 3-3
BRAILLE 3-3
BUNDLE REJECT 4-2
BUSINESS HOURS SERVICE 2-2
C
CARD READER 5-76, 6-2
CASSETTE 5-93
CASSETTE CLOSE 5-14
CASSETTE PARAMETERS 5-86
CASSETTE SERVICE 5-39
CASSETTE SETUP 5-80
CHANGE MESSAGES 5-61
CHANGE SCHEDULE 5-8
CHECK DIGIT 5-100, 5-102, 5-105, 5-107
CLEANING 6-2
CLEAR JOURNAL 5-37
CLOSE 5-6, 5-10, 5-11, 5-13, 5-14
COMMS. KEY 5-108
COMMUNICATION HEADER 5-138
COMMUNICATION STATUS 7-2
COMPUSERVE ID 5-114
E
ENABLE CALL BACK 5-130
ENABLE COUPON AWARDS 5-52, 5-58
ENABLE CUST. OPTION 5-34
ENABLE SURCHARGE 5-75
ENABLE TRITON CONNECT 5-131
ENABLE/DISABLE CALL BACK 5-130
ENABLE/DISABLE COUPON AWARDS 5-58
ENABLE/DISABLE SURCHARGE 5-75
ENABLE/DISABLE TRITON CONNECT 5-131
ENGLISH/INGLES 5-32
TRITON SYSTEMS, INC.
I-2
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
INDEX
ENTER COMMS. KEY 5-108
ENTER LEVEL PRIZE MSG. 5-50
ENTER MASTER KEY 5-101
ENTER MKEY INDEX 5-99, 5-104, 5-106
ENTER QTY. IN CASSETTE 5-15, 5-16
ENTER RANDOM PRIZE MSG. 5-51
EPROM
UPGRADE REQUIREMENT 1-2
EQUENCE NUMBER 7-2
ERROR CODE 7-2
ERROR CONDITIONS 5-3
ERROR RECOVERY 8-2
EXIT MESSAGE, CHANGE 5-67
EXTENDED AMOUNT 5-85
TEXT-BASED AD SCREENS 2-8
TRANSACTION AND ACCOUNT TYPE CONFIGURATION 2-4
TRITON CONNECT 2-9
FORCE UNLOCK 5-28
FORMAT EXPANSION MEMORY CARD 5-22
FORMAT MEMORY EXP. CARD 5-22
FRICTION-FEED 4-2
F
INJECT MASTER KEY 5-103
INJECT NEW CASSETTE ID 5-26
INQUIRY 5-36
INSTALLING CASSETTES 4-8
INTERNATIONAL CURRENCY 5-82
ISO 5-77
H
HEARTBEAT MESSAGE 5-134
HOST TOTALS 5-10, 5-11
I
FAST CASH AMOUNT 5-97
FEATURE NUMBER 5-147
FEATURES, GENERAL 2-2
FEATURES, NEW
DATAPAK 3000 1-2
IMPROVED MONOCHROME SUPPORT 1-2
MACING 1-2
SPED 1-2
FEATURES, STANDARD
AD SCREENS 2-7
ALARM THRESHOLDS 2-4
CLOSE SCHEDULING 2-3
COLOR DISPLAY OPTION 2-9
DATE/TIME FORMAT 2-10
DISPENSE COUNTER 2-10
DISTRIBUTOR EPROM ACCESS WITH CHALLENGE 2-5
ELECTRONIC JOURNAL 2-4
EXIT MESSAGE 2-4
EXTENDED AMOUNTS 2-10
INTERNATIONAL MONETARY SUPPORT 2-6
LANGUAGE OPTION 2-5
LED SIGN OPTION 2-10
MEMORY EXPANSION MODULES 2-6
PREDIAL CAPABILITY 2-4
PRIZE COUPONS OPTION 2-8
QUAD-PORT MODULE 2-6
RECEIPT OPTION 2-9
RECEIPT PRINTER GRAPHICS 2-8
RECEIPT PRINTER PAPER LOW OPTION 2-6
SIX-DIGIT AMOUNT ENTRY FIELDS 2-6
STATUS MONITORING 2-5
J
JOURNAL 5-35
JOURNAL 7-2
JOURNAL THRESHOLD 5-142
K
KEY MANAGEMENT 5-98
KEYPAD 3-3
KEYPAD OPERATION 3-3
L
LANGUAGE OPTIONS 5-31
LANGUAGE/IDIOMA 5-31
LCD DISPLAY 3-3
LEARNING MODE 4-2
LEVEL 1 2-2
LEVEL PRIZE AMOUNT 5-53, 5-59
LEVEL PRIZE MSG 5-50
LOADING CASSETTES 4-7
LOW CASH THRESHOLD 5-141
LOW RECEIPT PAPER 5-46
M
MAC 1-2
MANAGEMENT FUNCTIONS 5-3, 5-5, 5-35, 540
TRITON SYSTEMS, INC.
I-3
MODELS 9640/9641/9660/9661
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
INDEX
MANAGEMENT FUNCTIONS, 5-32, 5-33
ACCESSING 3-5, 5-2
MANAGEMENT FUNCTIONS 5-42
MANAGEMENT FUNCTIONS CHART 5-4
MARKETING MESSAGE 5-62
MASTER KEY 5-100, 5-102, 5-105, 5-106
MASTER KEY 5-100, 5-101, 5-104
MASTER KEY 5-99, 5-100, 5-101, 5-102, 5104, 5-105, 5-106
MASTER PASSWORD 5-40, 5-41, 5-42, 5-44, 545, 5-46, 5-47
MASTER PASSWORD 5-41, 5-42
MASTER PASSWORD 5-41
MAX NON-CASH 5-84
MAXIMUM AMOUNT 5-83, 5-84
MEDIA CONDITION 4-2
MENU
OPERATION 3-2
TOP 3-2
MODEM SETUP 5-115
MODEM SETUP STRING 5-119
MORE (TERMINAL PARAMETERS) 5-139
MORE DIAGNOSTICS 5-25
MORE TERMINAL PARAMETERS 5-121
MULTIPLE AMOUNT 5-88
PREDIAL 5-112, 5-113
PREPARING NOTES 4-3
PRIMARY ALARM NUMBER 5-128
PRIMARY DESCRIPTION 5-95
PRIMARY NUMBER 5-110
PRIMARY NUMBER 5-111
PRIMARY NUMBER, TERMINAL 5-110
PRIMARY NUMBER, TRITON CONNECT 5125, 5-128
PRINT JOURNAL 5-36
PRINT LAST X ENTRIES 5-38
PRINT LENGTH 5-45
PRINTED COUPONS 5-49
PRINTER GRAPHICS 5-47
PRINTER SETTINGS 5-44
PROCESSOR 1-3
PURGE 5-20
R
RANDOM PRIZE MSG 5-51
RANDOM WINNING % 5-54, 5-60
RANDOM/LEVEL PRIZE COUPONS 5-48, 5-49
RECEIPT OPTION 5-123
RECEIPT OPTIONS 5-123
RECEIPT PAPER LOW, ON/OFF 5-46
RECEIPT PRINTER 5-100, 5-102, 5-105, 5-107
RECEIPT PRINTER 5-11, 5-36
REJECT CASSETTE 4-2, 4-9
REJECT EVENTS 7-2
RELEARN BILL THICKNESS 5-81
REMOVING CASSETTES 4-4
REPLENISHING RECEIPT PAPER 6-3
RESET SEQ # 5-72
RESET/TEST MODEM 5-27, 5-116, 5-120
RESETTING THE CASH DISPENSER 8-3
RETURN CODES 9-2
N
NOTE CASSETTE 4-2
O
OPENING CASSETTES 4-6
P
PAPER 5-38, 5-45
PARAMETERS, ADDITIONAL SETUP 3-8
COUPON OPTIONS 3-10
DATE/TIME FORMAT 3-10
LANGUAGE OPTION 3-10
MARKETING MESSAGE 3-9
MAXIMUM AMOUNT 3-8
RECEIPT OPTION 3-10
STORE MESSAGE 3-9
SURCHARGE OWNER 3-9
TERMINAL OWNER 3-9
WELCOME MESSAGE 3-9
PARAMETERS LISTING 3-10
PASSWORD MAINTENANCE 5-40
PIN 5-76
S
SCAN CARD 5-30
SCHEDULE CLOSE 5-7
SCHEDULED JOURNAL 5-143
SCREEN KEYS 3-2, 3-5
SECONDARY DESCRIPTION 5-96
SELECT FEATURE NUMBER 5-147
SELECT LEVEL COUPON CASS. 5-56
SELECT RANDOM COUPON CASS. 5-57
SEND TERMINAL TOTALS 5-9
SERVICE 5-90
TRITON SYSTEMS, INC.
I-4
MULTI-CASSETTE CASH DISPENSER OPERATION MANUAL
MODELS 9640/9641/9660/9661
INDEX
SERVICE, TYPES OF
BUSINESS HOURS SERVICE 1-3
LEVEL 1, 24-HOUR SERVICE 1-3
SET BILL DIMENSION 5-87
SET CLOCK 5-148, 5-149, 5-150
SET DATE 5-151
SET DATE FORMAT 5-149
SET LEVEL PRIZE AMOUNT 5-59
SET RANDOM WINNING % 5-60
SET TERMINAL # 5-71
SET TERMINAL PARAMETERS 5-70
SET TIME 5-8, 5-152
SPANISH/ESPANOL 5-33
SPED 1-2
STATUS 5-19
STATUS CODES 9-3
STATUS FUNCTION 9-6
STATUS MONITORING 5-133
STORE MESSAGE 5-61, 5-68
SURCHARGE AMOUNT 5-79
SURCHARGE LOCATION 5-76
SURCHARGE MESSAGES 5-63
SURCHARGE MODE 5-73
SURCHARGE OWNER 5-61, 5-66
SURCHARGE PERCENT 5-74
TRIAL CLOSE 5-10, 5-11, 5-17
TRITON CONNECT 5-124, 5-127
TRITON CONNECT BACKUP NUMBER 5-126, 5129
TRITON CONNECT PRIMARY NUMBER 5125, 5-128
TYPE 5-89
U
UL 291 2-2
UNCIRCULATED NOTES 4-3
USED NOTES 4-3
V
VALUE 5-88
VERSION # 5-24
VERSION #’S 5-24
VIEW/MODIFY OPTIONS 5-144
W
WELCOME MESSAGE 5-65
WITHDRAWAL 5-76
WITHDRAWAL AMOUNTS 5-80
WITHDRAWAL TRANSACTION 5-75, 5-83, 5-97
T
TELEPHONE 5-109, 5-112, 5-113
TELEPHONE BACKUP NUMBER 5-111
TELEPHONE PRIMARY NUMBER 5-110
TERMINAL # 5-71
TERMINAL CONFIGURATION 5-43, 5-61, 5-70
TERMINAL NUMBER 5-108
TERMINAL NUMBER 5-71
TERMINAL OWNER 5-61, 5-69
TERMINAL PARAMETERS 5-70, 5-73
TEST DISPENSE 5-21
TEST RECEIPT PRINTER 5-23
TEXT, ENTERING VIA KEYPAD 3-3
TIME 5-152
TIMEOUT 3-2
TOP MENU 3-2, 3-5, 3-6
TRANSACTION TYPE 7-2
TRANSACTION TYPES 5-153
TRIAL CASSETTE BALANCE 5-7, 5-9, 5-13, 5140, 5-141, 5-142, 5-143, 5-153
TRIAL CASSETTE CLOSE 5-13
TRIAL CASSETTE CLOSE (ALL) 5-17
TRITON SYSTEMS, INC.
I-5
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