Pace RNG110
INSTALLATION GUIDE
Pace RNG110
BRINGING TECHNOLOGY HOME
www.pace.com
CONTENTS
SAFETY INFORMATION........................................................................................................................................3
OVERVIEW............................................................................................................................................................6
The set-top’s front panel.......................................................................................................................................6
REAR PANEL.........................................................................................................................................................7
CONNECTING THE EQUIPMENT..........................................................................................................................8
Getting the cables ready..................................................................................................................................8
Connecting a remote “eye” (IR receiver)........................................................................................................8
Choosing the best setup..................................................................................................................................9
Setup A - HDTV only (using HDMI or separate video and audio connections)......................................... 10
Setup B - HDTV with optional home theater (using a single video and audio connection)...................... 11
Setup C - HDTV and home theater (using component video and digital audio connections).................. 12
Setup D - SDTV only (using composite video and audio connections)..................................................... 13
Setup E - SDTV and VCR/DVD recorder (using composite video and audio connections)...................... 14
Setup F - SDTV, VCR/DVD recorder, and home theater (using composite video and audio connections)...15
Connecting the power supply unit to the set-top........................................................................................ 16
Connecting equipment to the wall AC outlets.............................................................................................. 16
Lightning storms........................................................................................................................................... 16
OPERATING THE SET-TOP................................................................................................................................ 17
Turning the set-top on and off...................................................................................................................... 17
Using the remote control.............................................................................................................................. 17
Displaying a picture on the HDTV screen.................................................................................................... 18
Setting up subtitles....................................................................................................................................... 18
MAKING USER SETTINGS................................................................................................................................. 19
About User Settings...................................................................................................................................... 19
About the TV Aspect Ratio........................................................................................................................... 19
About TV Display Capability (resolution settings)....................................................................................... 20
Setting Auto Pillarbox................................................................................................................................... 21
Making Closed Caption Settings.................................................................................................................. 22
Making Front-Panel Settings........................................................................................................................ 23
Changing HDMI Settings.............................................................................................................................. 23
Removing the User Settings menus............................................................................................................ 23
Restoring the factory default settings.......................................................................................................... 24
USING ZOOM AND THE SETUP MENUS.......................................................................................................... 25
Using Zoom to change the picture............................................................................................................... 25
Using the setup menus................................................................................................................................. 25
DISPLAYING DIAGNOSTIC SCREENS.............................................................................................................. 26
TROUBLESHOOTING......................................................................................................................................... 27
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights.
Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited
pay-per-view uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Other trademarks listed herein are the property of their respective owners.
RNG110 INSTALLER’S MANUAL (501-3438010)
This manual describes some
on‑screen displays such as menus.
These may change in the future, if the
set-top’s software is updated over the
cable. However, the way that you use
the menus will remain similar to the
way described in this manual.
2
SAFETY INFORMATION
This digital set-top has been manufactured and tested with your safety in
mind. However, improper use can result in potential electric shock or fire
hazards. To avoid defeating the safeguards that have been built into the
set-top, please observe the precautions discussed in this document.
Warnings on the power supply unit
CAUTION
RISK OF ELECTRIC SHOCK
DO NOT OPEN
IMPORTANT SAFETY INSTRUCTIONS
Before you install or use the apparatus, you must read and
understand these Important Safety Instructions.
At all times when using the apparatus you must follow
these Important Safety Instructions to reduce the risk of fire,
electrical shock and injury to persons.
1. Read these instructions.
The lightning flash with arrowhead symbol, within a triangle,
is intended to alert you to the presence of uninsulated
“dangerous” voltages within the power supply unit’s
enclosure that may be of sufficient magnitude to constitute a
risk of electric shock to persons.
The exclamation point within a triangle is intended to alert
you to the presence of important instructions in the literature
accompanying the set-top.
Other warnings
To reduce the risk of electric shock, do not remove the cover of the set-top.
There are no user-serviceable parts inside it.
Do not perform any servicing unless you are qualified to do so. Refer all
servicing to qualified service personnel. Servicing the set-top yourself will
invalidate the warranty.
On the rear panel of the set-top there is a tamper-evident label that states
‘Warranty void if broken or removed’.
To reduce the risk of fire or electric shock, do not expose this set-top to
rain or moisture.
Installation
The installation of the set-top should be carried out by a qualified installer
and should conform to local codes.
Note to the installer
This reminder is provided to call the attention of the cable-TV-system
installer to Section 820 of the National Electrical Code (USA), which
provides guidelines for proper grounding and, in particular, specifies
that the cable ground shall be connected to the grounding system of the
building, as close to the point of cable entry as is practical.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with dry cloth.
7. Do not block any ventilation openings. Install in accordance
with the manufacturer’s instructions.
8. Do not install near any heat sources such as radiators, heat
registers, stoves, or other apparatus (including amplifiers)
that produce heat.
9. Do not defeat the safety purpose of the polarized or groundingtype plug. A polarized plug has two blades with one wider than
the other. A grounding type plug has two blades and a third
grounding prong. The wide blade or the third prong are provided
for your safety. If the provided plug does not fit into the outlet,
consult an electrician for replacement of the obsolete outlet.
10.Protect the power cord from being walked on or pinched
particularly at plugs, convenience receptacles, and the point
where they exit from the apparatus.
11.Only use attachments/accessories specified by the
manufacturer.
12.Use only with the cart, stand, tripod, bracket, or table specified
by the manufacturer, or sold with the apparatus. When a
cart is used, use caution when moving the cart/apparatus
combination to avoid injury from tip-over.
Service address:
Pace Americas Inc.
3701 FAU Boulevard, Suite 200, Boca Raton, Florida 33431 U.S.A.
13.Unplug this apparatus during lightning storms or when
unused for long periods of time.
14.Refer all servicing to qualified service personnel. Servicing
is required when the apparatus has been damaged in any
way, such as power-supply cord or plug is damaged, liquid
has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not
operate normally, or has been dropped.
RNG110 INSTALLER’S MANUAL (501-3438010)
3
SAFETY INFORMATION (cont.)
In addition to the Important Safety Instructions, please read the Safety
Information below.
Power sources
The model number, serial number, and electrical rating of this set-top are
on a label on its base.
You must operate the set-top only from the type of power source indicated
on the marking label. If you are not sure of the type of power supply to
the home, consult the dealer or local power company. If you move the
set-top between locations at different temperatures, allow it to reach room
temperature before you apply power to it.
Overloading
Do not overload wall AC outlets, extension cords or other power outlets as
this can result in a risk of fire or electric shock.
Lightning
For added protection for the set-top during a lightning storm, or when it is
left unattended and unused for long periods of time, disconnect the set-top
from the power supply and disconnect the cable system from the set-top.
See also item 13 in the Important Safety Instructions.
Ambient temperature
The operating temperature range of the set-top is 32-104°F. If the ambient
temperature around the set-top falls outside this range, you must correct
this in order for the set-top to work correctly and safely. For example, if the
temperature is too high, make sure there is sufficient ventilation (see below)
and that the set-top is not directly on top of or underneath other equipment.
Ventilation
Slots and openings in the casing of the set-top are provided for
ventilation, to ensure reliable operation of the set-top and to protect it from
overheating.
• Never block the ventilation openings by placing the set-top on a bed,
sofa, rug, or other similar surface. Place it on a hard, flat surface.
• Never cover the ventilation openings with items such as newspapers,
table-cloths, or curtains.
• You can place the set-top near other consumer electronics devices, such
as stereo amplifiers or televisions, but you must not place it directly on
top or underneath them.
Water and moisture
Do not expose the set-top to rain or moisture, dripping or splashing, and
ensure that no objects filled with liquids, such as vases, are placed on the
set-top. See also item 5 in the Important Safety Instructions.
Entry of objects and liquids
Never push objects of any kind into the set-top through openings as they
may touch dangerous voltage points or short-out parts that could result in
fire or electric shock. Never spill liquid of any kind on the set-top.
Transporting
Move the combination of set-top and cart with care. Quick stops,
excessive force and uneven surfaces may cause the combination of set-top
and cart to overturn. See also item 12 in the Important Safety Instructions.
Placement and mounting
Do not place the set-top on an unstable or uneven surface. The set-top
may fall, causing serious injury to a child or adult and serious damage
to the set-top. If you mount the set-top, for example to a wall or ceiling,
follow the manufacturer’s instructions and use a mounting accessory
recommended by the manufacturer. See also item 12 in the Important
Safety Instructions.
Risk of fire or scorching
Never place naked flame sources, such as lighted candles, on or adjacent
to the set-top.
Replacement parts
When replacement parts are required, be sure that the service technician
has used replacement parts specified by the manufacturer or that have the
same characteristics as the original part. Unauthorized substitutions may
result in fire, electric shock or other hazards.
See also item 14 in the Important Safety Instructions.
Safety check
Upon completion of any servicing or repairs to the set-top, ask the service
technician to perform safety checks to determine that the set-top is in
its proper operating condition. See also item 14 in the Important Safety
Instructions.
SAVE THIS INFORMATION FOR FUTURE REFERENCE
• Do not place the set-top in a
built-in installation such as
a bookcase or rack unless
proper ventilation is provided
and you have adhered to the
manufacturer’s instructions.
• Maintain a minimum
distance of three inches
around the set-top for
sufficient ventilation.
3 inch
3 inch
3 inch
See also item 7 in the Important
Safety Instructions.
RNG110 INSTALLER’S MANUAL (501-3438010)
4
SAFETY INFORMATION (cont.)
Safety aspects of connections
Regulatory information
Full details of the rear panel are on page 7.
CAUTION: Do not attempt to modify the set-top without written
authorization from the manufacturer. Unauthorized modification
could void your authority to operate the set-top.
Connecting
Do not connect the set-top (or any other equipment such as a TV or VCR)
to the power supply until you have properly connected all the other cables.
The set-top is designed for use only with the supplied power supply unit.
On the power supply unit there is a label that specifies the correct AC
power supply input for it. Do not connect the power supply unit to any
supply other than this.
Always connect the 5 volt DC cord from the power supply unit to the
set‑top before you connect the power supply unit to the wall AC outlet.
Disconnecting
To disconnect power from the set-top, always remove its power supply
unit from the AC mains supply (rather than disconnect the 5 volt cord from
the set-top).
Therefore you must install the set-top near to the wall AC outlet, which
should be easily accessible.
If you are in any doubt about the power supply cord, its plug or its
connection, consult a qualified electrician.
NOTE
The set-top has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. The set-top generates, uses
and can radiate radio-frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to
radio communications.
However, there is no guarantee that interference will not occur in a
particular installation. If the set-top does cause harmful interference to
radio or television reception, which can be determined by turning the
set-top off and on, you are encouraged to try to correct the interference
by one or more of the following measures.
• Reorient or relocate the receiving antenna.
• Increase the separation between the set-top and the receiver.
• Connect the set-top to an outlet on a circuit different from that to
which the receiver is connected.
• Consult your dealer or an experienced radio/TV technician for help.
The CABLE IN connector is designed
for connection to a cable network only.
You must not connect any other
equipment, such as a VCR, to this
input.
POWER INPUT
The model number, serial
number, and electrical
rating of this set-top are
on a label on its base.
5 volt cord
5 volt power
supply unit
AC power cord
RNG110 INSTALLER’S MANUAL (501-3438010)
5
OVERVIEW
• Read all the safety information on pages 3 through 5.
• Familiarize yourself with the front and rear panels of the set-top (see below and page 7).
• Is the set-top in a TV cabinet with closed non-transparent doors or somewhere else where its IR‑receive window is blocked from
view? If so, connect a remote “eye” (IR receiver) (see page 8).
• Decide how you want to connect the set-top (and to which equipment) and look at the table on page 9 to see which setup you
should use.
• Be aware of menu settings that could affect your choice of setup (see page 25).
• Connect the equipment together according to your chosen setup, but do not yet connect the power cords (see pages 10 through 15).
• Connect the power cords and turn on the equipment (see pages 16 and 17).
• Check that you can see a picture on the HDTV (see page 18).
• Check whether the user settings are appropriate for the TV being used and change them if necessary (see pages 19 through 24).
• Any problems? Display the diagnostic screens (see page 26) and consult the “Troubleshooting” section on page 27.
The set-top’s front panel
REMOTE light
Lights green when the set-top is receiving a
signal from the remote control
HD light
Lights blue when the set-top is receiving
High-Definition Television (HDTV) content
POWER light
Lights green when the set-top is on; not lighted when the settop is in standby or is disconnected from the power supply
DATA light
Lights yellow when the set-top is receiving
data and when there is an unread message
RNG110 INSTALLER’S MANUAL (501-3438010)
6
REAR PANEL
ETHERNET
For future use
OPTICAL
AUDIO OUT
Optical S/PDIF
audio output
VIDEO OUT
Composite video
output
1394
For connection to a
1394-compatible device
CABLE IN
From cable
service-provider
IR RECEIVE
Infra-red input from
a remote “eye”
AUDIO OUT
Audio outputs
(stereo, R and L)
COMPONENT VIDEO
Component video output for
analog HDTV
Separable security module
(behind side-panel cover)
Removal will interrupt the service
USB (Universal Serial Bus) port
To connect USB devices
(future use)
HDMI
Video and audio
output for digital
HDTV
DC IN +5V
power input
(Make power
connections
last of all)
CABLE IN
Connect the cable service here.
ETHERNET
For future use.
1394
Connect to a 1394-compatible device.
IR RECEIVE
Connect to an optional remote “eye”.
VIDEO OUT
Connect to the composite video input on the VCR (or a standard TV).
AUDIO OUT
Connect to the R and L audio inputs on the stereo TV, stereo VCR, or optional stereo amplifier.
COMPONENT
VIDEO
If the HDTV does not have an HDMI, connect the HDTV here.
OPTICAL AUDIO OUT
Connect to the optical digital audio input on optional digital audio equipment.
HDMI
(High Definition Multimedia
Interface)
If the HDTV has an HDMI, connect it here for a digital audio/video connection (instead of using the AUDIO and
three analog COMPONENT VIDEO connectors).
USB
(Universal Serial Bus) port
Connect to compatible optional equipment that supports a USB 2.0 interface (future use).
Separable security module
(behind side-panel cover)
Removal will interrupt the service.
DC IN +5V
power input
Connect the 5 volt cord from the power supply unit here.
Make power connections last of all.
RNG110 INSTALLER’S MANUAL (501-3438010)
7
CONNECTING THE EQUIPMENT
Getting the cables ready
Below is a list of cables (and their connectors) that are shown in the diagrams on pages 10 through 15, along
with a key to how they are depicted in the diagrams. (Options are shown as dashed lines.)
Name
Cable type
Connector type
Cable Input
75 Ω coaxial (RF cable)
male F-type
HDMI
Standard HDMI
HDMI 19-pin type A
IEEE 1394
IEEE 1394 cable
IEEE 1394 6-circuit
(alpha) connector
Component video
Video 75 Ω coaxial
male RCA connector
Composite video
Component video 75 Ω coaxial
male RCA connector
Digital optical audio
Digital audio optical
optical S/PDIF
L and R audio
Stereo audio coaxial
male RCA connector
Drawn as
Connecting a remote “eye” (IR receiver)
You may need to install the set-top in an equipment closet with closed non-transparent doors or some other
location where the remote-control sensor (IR-receive window) on the set-top’s front panel is blocked from view
(for example, if the TV is wall-mounted). In that case, you need to connect a remote “eye” (IR receiver) to the
set-top’s rear panel. The IR signals from the remote control can be received by the remote eye and they then
reach the set-top through the remote eye’s cable. The remote eye is not supplied with the set-top.
1. Select a location for the remote eye. This will typically be on the top or side of the TV, but could be in a
different, but convenient, location. Make sure that it is in a position where there is a clear path between
the remote control and the remote eye.
2. Make sure that you can conveniently route the cable. The cable on the remote eye is approximately 10
feet long, so make sure that the location you have chosen is within 10 feet of the IR RECEIVE connector
on the set-top’s rear panel.
front of
HDTV
remote
eye
adhesive patch
3. Make sure the area where you will attach it is clean and dry.
4. A small adhesive patch is supplied with the remote eye. Remove the paper from one side of the patch and
stick the patch to the back (larger, flat side) of the remote eye.
5. Remove the paper from the other side of the adhesive patch and stick the remote eye at the position you
want. Make sure that the window at the curved end of the remote eye points towards the position from
which the remote control will be operated.
3.5 mm connector plug
6. Insert the 3.5 mm connector plug on the other end of the remote eye’s cable into the socket labeled
“IR RECEIVE” on the rear panel of the set-top.
RNG110 INSTALLER’S MANUAL (501-3438010)
8
CONNECTING THE EQUIPMENT (cont.)
Choosing the best setup
WARNINGS
In order for you to view programs broadcast in high-definition, the set-top must be connected to a suitable
HDTV or computer monitor. The set-top is also compatible with standard-definition TVs and VCRs.
On the following pages are diagrams that show you how to connect typical equipment (HDTV, VCR/DVD
recorder, and home theater receiver) to the set-top. The connected items are shown individually and then in
combination (see the tables below). Some of the connections may change when extra equipment is added. For
example, when a you add a home theater receiver, some cables that previously went to the TV can, instead, go
to the home theater receiver.
These setups make efficient use of the connectors on the set-top. However, depending on the other equipment
and the connectors on it, you may choose to connect things differently.
These setups allow stereo recording and play-back of video tapes. You hear stereo sound from the home
theater’s loudspeakers.
You can take advantage of the digital audio output from the set-top by connecting a suitable cable between the
home theater receiver and the OPTICAL AUDIO OUT connector (as shown in the diagrams).
Setups using a high-definition television:
HDTV only
(using HDMI or separate video and audio connections)
Setup A
Page 10
HDTV with optional home theater
(using a single video and audio connection)
Setup B
Page 11
HDTV and home theater
(using component video and digital audio connections)
Setup C
Page 12
SDTV only
(using composite video and audio connections)
Setup D
Page 13
SDTV and VCR/DVD recorder
(using composite video and audio connections)
Setup E
Page 14
SDTV, VCR/DVD recorder, and home theater
(using composite video and audio connections)
Setup F
Page 15
Do not connect the set-top (or
any other equipment such as a TV
or VCR) to the power supply until
you have properly connected all the
other cables.
Disconnect the set-top’s power
supply unit from the AC power
supply before you disconnect any
other equipment from its rear panel.
The only way to disconnect the
set-top from the AC power supply
is to remove the power supply unit
from the wall AC outlet (or switch
the wall AC outlet switch, if present,
to its OFF position). The set-top
must therefore be installed near to
the wall AC outlet, which should be
easily accessible.
The cable input is designed for
connection to a cable network only.
You must not connect any other
equipment, such as a VCR, to this
input.
Setups using a standard-definition television:
NOTE
Copy protection via an HDMI
secure link
The HDMI link between the settop and the HDTV should be a
secure link. When the set-top is
attached via an HDMI cable to an
HDCP-compliant (High-bandwidth
Digital Content Protection) HDTV,
the HDTV and set-top negotiate a
secure link, which allows the settop to transmit full resolution video
(picture) to the HDTV.
Not all HDTVs support HDCP. If
the set-top is connected to an
HDTV that does not support it, the
following may be displayed:
Your HDTV does not support HDCP.
Please use the YPbPr component
connection to watch TV.
NOTES
How you set up the equipment may depend on the home theater receiver. For example, the optical and
digital audio inputs may be associated with particular video inputs. Please see the home theater user
information for further details.
RNG110 INSTALLER’S MANUAL (501-3438010)
The HDMI output is then disabled,
so no picture is transmitted from
this connector. In that case, use
the component video connectors to
connect up.
9
CONNECTING THE EQUIPMENT (cont.)
Setup A - HDTV only
(using HDMI or separate video and audio connections)
This is the most basic setup, with only an HDTV connected.
• If the HDTV has an HDMI connector, use an HDMI cable to connect it to the set-top’s HDMI.
• HDMI carries both high-resolution digital video and digital audio.
• Alternatively, if the HDTV does not have an HMDI connector, use component-video cables to connect the
HDTV to the set-top.
• If component-video cables are used, in order to hear stereo sound you must also connect audio L and R
cables between the AUDIO OUT connectors on the set-top and the audio-in connectors on the HDTV.
Cable TV
RF
RF Cable TV
RNG110
set-top
HDMI or
Y, Pb, Pr Video & Audio L & R
HDTV
RNG110
Cable
Input
HDMI
- OR -
HDTV
HDMI
Y
Pb
Pr
+
Component
video
L and R
audio
COMPONENT
VIDEO IN
LEFT
AUDIO IN
RIGHT
AUDIO IN
RNG110 INSTALLER’S MANUAL (501-3438010)
10
CONNECTING THE EQUIPMENT (cont.)
Setup B - HDTV with optional home theater
(using a single video and audio connection)
This is the most basic setup, with the addition of an optional home theater.
• If the set-top and HDTV have HDMI connectors, use an HDMI cable to connect it to the set-top’s HDMI.
• HDMI carries both high-resolution digital video and digital audio.
• To enhance the sound, you can connect a home theater. Use HDMI cables to connect the set-top to the
home theater and the home theater to the HDTV. The home theater receives the audio signal through the
HDMI connection.
• Alternatively, if the HDTV does not have an HMDI connector, use an IEEE 1394 cable to connect the HDTV to the
set-top. IEEE 1394 carries both high-resolution digital video and digital audio.
RNG110
set-top
RF Cable TV
HDTV
HDMI or IEEE 1394
HDMI
Cable TV
RF
Home
Theater
HDMI
RNG110
Cable
Input
HDMI
- OR -
HDTV
HDMI
IEEE
1394
Home Theater
1394
IN
HDMI
OUT
RNG110 INSTALLER’S MANUAL (501-3438010)
11
CONNECTING THE EQUIPMENT (cont.)
Setup C - HDTV and home theater
(using component video and digital audio connections)
This is the most basic setup using component video, with only an HDTV and home theater connected.
• The set-top has component-video connectors as well as an HDMI.
• Use component-video cables to connect the set-top to the home theater and the home theater to the
HDTV. In this case, to be able to hear audio you must use a separate audio connection, as shown.
• The set-top has an S/PDIF output labeled OPTICAL AUDIO OUT; this provides the best quality audio.
• If the home theater has an S/PDIF input, connect it to the set-top’s OPTICAL AUDIO OUT connector; this
provides the best quality audio.
• Alternatively, you can connect the home theater to the set-top’s AUDIO OUT connectors using audio L and
R cables.
Cable TV
RF
RNG110
set-top
RF Cable TV
Home
Theater
Y, Pb, Pr Video & Digtal Audio
HDTV
Y, Pb, Pr Video
RNG110
Cable
Input
Component
video
+
HDTV
- OR LEFT RIGHT
AUDIO AUDIO
IN
IN
Y
Pb
Pr
COMPONENT
VIDEO IN
COMPONENT
VIDEO OUT
Y
Pb
Pr
Digital optical
audio
DIGITAL
OPTICAL
AUDIO IN
L and R
audio
COMPONENT
VIDEO IN
Y
Pb
Pr
Home
Theater
RNG110 INSTALLER’S MANUAL (501-3438010)
12
CONNECTING THE EQUIPMENT (cont.)
Setup D - SDTV only
(using composite video and audio connections)
This is the most basic standard-definition setup using composite video.
• Use a composite-video cable to connect the set-top to the SDTV.
• In this case, to be able to hear audio you must use a separate audio connection, as shown.
• Connect audio L and R cables between the AUDIO OUT connectors on the set-top and the audio-in
connectors on the SDTV.
Cable TV
RF
RF Cable TV
RNG110
set-top
Composite Video & Audio L & R
SDTV
RNG110
Cable
Input
Composite
video
+
L and R
audio
SDTV
LEFT
AUDIO IN
RIGHT
AUDIO IN
VIDEO IN
RNG110 INSTALLER’S MANUAL (501-3438010)
13
CONNECTING THE EQUIPMENT (cont.)
Setup E - SDTV and VCR/DVD recorder
(using composite video and audio connections)
In this setup, a VCR or DVD recorder is added to Setup D.
• Use composite-video cables to connect the set-top to the VCR or DVD recorder, and the VCR or DVD
recorder to the SDTV.
• To be able to hear audio you must use separate audio connections, as shown.
• Connect audio L and R cables between the AUDIO OUT connectors on the set-top and the audio-in
connectors on the VCR or DVD recorder.
• Connect audio L and R cables between the AUDIO OUT connectors on the VCR or DVD recorder and the
audio‑in connectors on the SDTV.
Cable TV
RF
RF Cable TV
RNG110
set-top
Composite Video & Audio L & R
VCR/DVD
Recorder
SDTV
Composite Video & Audio L & R
RNG110
Cable
Input
Composite
video
+
L and R
audio
SDTV
VCR/DVD Recorder
LEFT RIGHT VIDEO
AUDIO AUDIO
IN
IN
IN
VIDEO
OUT
LEFT RIGHT
AUDIO AUDIO
OUT
OUT
NOTE
LEFT RIGHT VIDEO
AUDIO AUDIO
IN
IN
IN
RNG110 INSTALLER’S MANUAL (501-3438010)
This diagram shows a video path
from the set-top to a VCR to allow
recording by the VCR. It shows a
video path from the VCR to the TV
to allow playback of videos. Video
signals fed through a VCR may be
affected by copyright protection
systems, which can cause picture
distortion on the TV.
If you experience picture distortion
of set-top programs, use a direct
video path from the set-top to
the TV. Remember to select the
correct input on the TV.
14
CONNECTING THE EQUIPMENT (cont.)
Setup F - SDTV, home theater, and VCR/DVD recorder
(using composite video and audio connections)
In this setup, a home theater is added to Setup E.
• Use composite-video cables and audio L and R cables to connect the set-top to the home theater, and the
home theater to the SDTV, as shown.
• Connect audio L and R cables between the AUDIO OUT connectors on the home theater and the audio-in
connectors on the VCR or DVD recorder.
• Connect audio L and R cables between the AUDIO OUT connectors on the VCR or DVD recorder and the
audio‑in connectors on the home theater.
RNG110
set-top
Composite Video & Audio L & R
Home
Theater
Composite Video & Audio L & R
SDTV
Composite Video
& Audio L & R
RF Cable TV
Composite Video
& Audio L & R
Cable TV
RF
VCR/DVD
Recorder
RNG110
Cable
Input
VIDEO
IN
SDTV
VCR/DVD Recorder
LEFT RIGHT
AUDIO AUDIO
IN
IN
VIDEO
OUT
LEFT RIGHT
AUDIO AUDIO
OUT
OUT
LEFT RIGHT VIDEO
AUDIO AUDIO
IN
IN
IN
VCR
VIDEO
OUT
LEFT RIGHT
AUDIO AUDIO
OUT
OUT
VIDEO
IN
LEFT RIGHT
AUDIO AUDIO
IN
IN
Home Theater
VIDEO
IN
CABLE / TV
LEFT
AUDIO OUT
LEFT
AUDIO IN
RIGHT
AUDIO OUT
RIGHT
AUDIO IN
VIDEO
OUT
RNG110 INSTALLER’S MANUAL (501-3438010)
+
Composite
video
L and R
audio
NOTE
This diagram shows a video path
from the set-top to a VCR to allow
recording by the VCR. It shows a
video path from the VCR to the TV
to allow playback of videos. Video
signals fed through a VCR may be
affected by copyright protection
systems, which can cause picture
distortion on the TV.
If you experience picture distortion
of set-top programs, use a direct
video path from the set-top to
the TV. Remember to select the
correct input on the TV.
15
CONNECTING THE EQUIPMENT (cont.)
WARNINGS
Do not connect the set-top (or any other equipment such as a TV or VCR) to the power supply until you
have properly connected all the other cables.
Do not defeat the safety purpose of the polarized plugs on power cords. A polarized plug has two blades
with one wider than the other. This plug fits into the wall AC outlet in only one way; match the wide blade
of the plug to the wide slot of the outlet.
Connecting the power supply unit to the set-top
Plug the 5-volt cord from the power supply unit into the power input socket (labelled DC IN +5V) on the rear
panel of your RNG110, then plug the power supply unit into the wall AC outlet using the power cord supplied.
Connecting equipment to the wall AC outlets
Connect the set-top’s power supply unit, and the polarized plugs on the power cords from the TV, VCR, and
any other equipment, into wall AC outlets. If these outlets have switches, switch them ON.
Wall AC outlet
Lightning storms
Disconnect the set-top from the power supply during lightning storms. A lightning storm may affect the
set-top, if it is on during the storm. It may appear that it has stopped working, but you can easily restore its
operation as follows:
Unplug the set-top’s power supply unit from the wall AC outlet. Then plug this power supply unit in again at
the wall AC outlet (and, if there is a switch by this outlet, switch it to its ON position).
RNG110 INSTALLER’S MANUAL (501-3438010)
16
OPERATING THE SET-TOP
Turning the set-top on and off
After you have connected the set-top’s power supply unit to the wall AC outlet (and switched this outlet ON, if it
has a switch), press the POWER button on the remote control to turn the set-top on (making sure the remote
control is set to control the set-top). The POWER light on the set-top’s front panel should light up green, to
show that the set-top is on.
To turn the set-top on or off at any time, press the POWER button on the remote control.
Never turn off the set-top by simply disconnecting it from the power supply. If you need to disconnect the
set-top, turn off the set-top by pressing the POWER button on the remote control, so that the POWER light is
switched off. Then wait a few seconds before disconnecting the power supply unit from the wall AC outlet.
Power Saving: To save power and money, and to reduce greenhouse gas emissions, turn off
the set-top, using the POWER button on the remote control, when it is not in use.
NOTES
IMPORTANT: Unless there is a
lightning storm or the set-top’s
users are away from their home
for a long time, do not unplug the
set-top’s power supply unit at the
wall AC outlet (or do not switch it
off there, if the outlet has a switch).
The set-top cannot be updated with
new features, through the cable, if
it is disconnected from the power
supply.
Using the remote control
Your cable TV service-provider determines the digital channels, services, and screen information that you see
on your TV when you use the set-top and its remote control.
Consult the information supplied by your cable service-provider for details on how to make the most of the
digital cable services. Also read the operating instructions that are supplied with your remote control.
RNG110 INSTALLER’S MANUAL (501-3438010)
17
OPERATING THE SET-TOP (cont.)
Displaying a picture on the HDTV screen
If the set-top is connected to the HDTV’s component video or HDMI input and is turned on (the POWER
light is green), but the HDTV does not initially display a picture from the set-top, the HDTV may not support
the set‑top’s current output resolution (for further details on resolutions, see page 20). You therefore need to
change the set-top’s output resolution as follows:
1. First press the POWER button on the remote control (POWER light goes off), then press the MENU
button.
2. Next, press the ZOOM button on the remote control (the button could be labeled ASPECT) until a picture
appears.
Each button-press changes the set-top’s output resolution, which also appears on the TV screen.
After a few seconds, you should see the PACE USER SETTINGS menu.
3. Press the POWER button to remove this menu and return to normal viewing.
Setting up subtitles
Current output resolution from the set-top
Video Format : 1080i
PACE USER SETTINGS
TV Aspect Ratio
TV Display Capability
Auto Pillarbox
Closed Captions
Front Panel Settings
HDMI Settings
Restore Defaults
Select[OK] Exit[POWER]
Subtitles in various languages may be transmitted with TV programs. You can set up the set-top to display
subtitles, when they are available. You can also set the preferred language for these subtitles. There is a choice of
several languages, including English.
If you set subtitles to be “on”, they will be displayed in the preferred language only when subtitles in that language
are transmitted with a program. For example, if you set subtitles to be “on” and in Spanish, but only French
subtitles are transmitted with a particular program, you will see French subtitles for that program, not Spanish.
You can also turn on closed captions (see page 22) to give subtitles, but any subtitles you set up using this PACE
SUBTITLE SETTINGS menu will take priority.
Selecting subtitles in the preferred language
1. Make sure that the set-top is turned on (the POWER light is green).
PACE SUBTITLE SETTINGS
Subtitles
: Off
Subtitle Language : English
Select[OK] Exit[POWER]
2. Press the POWER button on the remote control (POWER light goes off), then press the INFO button.
The PACE SUBTITLE SETTINGS menu appears on the TV screen (see right).
3. Press U or D to highlight “Subtitles”, then press OK/Select to turn them on or off.
4. Press U or D to highlight “Subtitle Language”, then use the OK/Select button to choose the language you
want (the language changes each time you press OK/Select).
5. When you have finished making changes, press the POWER button to remove the PACE SUBTITLE
SETTINGS menu and return to normal viewing.
RNG110 INSTALLER’S MANUAL (501-3438010)
18
MAKING USER SETTINGS
About User Settings
You need to make the correct settings so that the set-top is compatible with the HDTV or TV. However, you may
wish to change some settings, for example if you purchase a new HDTV. You can make the following settings
and you can also reset them to the factory defaults.
• TV Aspect Ratio (the screen’s width-to-height ratio, or shape)
• TV Display Capability (screen resolution)
• Auto Pillarbox
• Closed Captions
• Front Panel Settings
• HDMI Settings
You use the buttons on the remote control to make the settings using on-screen menus. However, until the
set‑top has been set up to match the display capability of the TV (see page 20), these menus may not be visible.
Putting the set-top into User Settings mode
1. Make sure that the set-top is turned on (POWER light is green).
2. Press the POWER button on the remote control (POWER light goes off), then press the MENU button.
You should see the PACE USER SETTINGS menu, shown right, on the TV screen.
3. When you have finished making changes (see pages 19 through 23), press the POWER button to remove the
PACE USER SETTINGS menu and return to normal viewing.
POWER light
PACE USER SETTINGS
TV Aspect Ratio
TV Display Capability
Auto Pillarbox
Closed Captions
Front Panel Settings
HDMI Settings
Restore Defaults
Select[OK] Exit[POWER]
About the TV Aspect Ratio
The TV that you have connected to the set-top has an aspect ratio (width-to-height ratio) of 4:3 (basic/standard)
or 16:9 (widescreen). You must set the appropriate TV Aspect Ratio (4:3 or 16:9) on the set-top, so that it is
compatible with the TV.
Setting the TV Aspect Ratio
If you have not done so already, put the set-top into User Settings mode, as described above.
1. Press the U or D button on the remote control and highlight TV Aspect Ratio on the PACE USER
SETTINGS menu.
4:3 standard TV,
EDTV or HDTV
16:9 HDTV
2. Press the R button.
The TV Aspect Ratio menu, shown below, appears on the TV screen. On the menu, the current setting
(“4:3” or “16:9”) has > in front of it. Also, whenever the current setting is displayed, the DATA light will be
lighted on the set-top’s front panel.
TV Aspect Ratio
4:3
>16:9
3. Press the U or D button to highlight the TV Aspect Ratio you want.
4. Press the OK/Select button to confirm your choice and change to that TV Aspect Ratio.
5. Press the L button. The PACE USER SETTINGS menu reappears.
To continue making the settings, see the next section.
RNG110 INSTALLER’S MANUAL (501-3438010)
19
MAKING USER SETTINGS (cont.)
About TV Display Capability (resolution settings)
• The set-top can transmit pictures to the TV in a range of resolutions (also called “Display Capabilities” - see
below for the settings available). Generally, higher screen resolutions give better quality pictures. However, the
quality always depends on how the program was originally transmitted.
• Different TVs display different screen resolutions. For example, standard TVs display “480i”, EDTVs
(Enhanced Definition TVs) display “480p”, and most HDTVs display “1080p”, “1080i” or “720p”. Many HDTVs
will display at more than one resolution. For more information, see the information supplied with the HDTV.
You must make the appropriate TV Display Capability settings on the set-top, so that it is compatible with the
TV. See below for full instructions.
In order to display the best picture every time, you must select every resolution that the TV is capable of
displaying. This ensures that programs are displayed with minimum distortion.
There is a blue HD light on the set-top’s front panel that lights when the set-top is receiving high-definition
content.
TV Display Capability settings
• 480i is standard definition NTSC and is transmitted
in a 4:3 aspect ratio (see right).
• 480p is enhanced digital TV and can be transmitted
in either a 4:3 or 16:9 aspect ratio.
• 720p,1080i, and 1080p are HDTV and are
transmitted in a 16:9 aspect ratio (see right).
480i transmission:
The aspect ratio is 4:3
1080i transmission:
The aspect ratio is 16:9
Changing the TV Display Capability
If you have not already done so, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight TV Display Capability on the PACE USER
SETTINGS menu.
2. Press the R button.
The TV Display Capability menu appears on the TV screen. The available resolutions are: 1080p24*,
1080p30*, 1080i, 720p, 480p, and 480i.
TV Display Capability
1080i
: YES
720p
: NO
480p
: YES
480i
: YES
1080p24 Pass : NO
1080p30 Pass : NO
3. Press the U or D button to highlight each resolution in turn and, for each one, press the OK/Select
button if you wish to change the setting (the setting changes between “YES” and “NO” each time you press
OK/Select).
If, at any stage in this process, the menu disappears from the screen, immediately press
the OK/Select button to restore the menu.
4. When you are satisfied that all the TV resolutions are correct, press the L button. The PACE USER
SETTINGS menu reappears.
RNG110 INSTALLER’S MANUAL (501-3438010)
NOTE
When the HDTV is connected to
the set-top via an HDMI connector,
the set-top gets information from
the HDTV about the HDTV’s display
capability. The set-top uses this
information to adjust its TV Display
Capability settings.
The set-top also records the HDTV’s
ID (identification), so that only one
HDTV is supported at any one time.
When the HDTV has updated the settop’s TV Display Capability settings,
you may change them if you wish.
The changes will then be stored with
the ID.
You can restore the set-top’s TV
Display Capability settings to their
factory values, as described on page
24. You can also restore the set-top to
the settings that the HDTV has passed
to the set-top. To do this you must
first restore the factory settings while
the HDMI cable is disconnected from
the set-top, then reconnect the HDTV
via the HDMI cable.
* NOTE
If the HDTV is 1080p-compliant and
connected by HDMI, setting “1080p24
Pass” to YES causes 1080p/24
transmissions (at 24 frames per
second) to be displayed at 1080p/24.
Likewise, setting “1080p30 Pass” to
YES causes 1080p/30 transmissions
(at 30 frames per second) to be
displayed at 1080p/30.
The HDMI-connected HDTV may
report that it is not 1080p-compliant
and set “1080p24 Pass” (or “1080p30
Pass”) to NO. In this case 1080p
transmissions will be output at one
of the other resolutions (1080i, 720p,
480p or 480i). If you override this
NO setting and set YES, you may see
nothing for 1080p transmissions.
If the HDTV is not connected by HDMI,
“HDMI Cable Required” is displayed
and you cannot set “1080p24 Pass” or
“1080p30 Pass” to either YES or NO.
Transmissions at 480i, 480p, 720p or
1080i can never be output at 1080p.
20
MAKING USER SETTINGS (cont.)
Further information about the TV Display Capability
The TV Display Capability settings relate to equipment that is connected to the HDMI and COMPONENT
VIDEO OUT connectors because the settings control the output at those connectors. If equipment is connected
via an HDMI cable, that equipment may also pass information back to the set-top, which may affect what
settings are available.
Generally, the TV Display Capability settings do not affect equipment connected to the VIDEO OUT connector,
because the output at this connector will always be the standard definition 480i.
Setting Auto Pillarbox
If the TV is a 16:9 TV that does not automatically detect 4:3 transmissions (and therefore does not add black
bars to the sides of the picture), then 4:3 transmissions may display “stretched” to fit the 16:9 screen. If you
do not want this effect, you can set the set-top to add black bars to the 4:3 picture, so that it is transmitted to
the TV at a 16:9 aspect ratio. See the example below.
4:3 transmission
16:9 TV with no automatic
detection of 4:3,
Auto-pillarbox switched off
16:9 TV with no automatic
detection of 4:3,
Auto-pillarbox switched on
Changing the Auto Pillarbox setting
If you have not done so already, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight Auto Pillarbox on the PACE USER
SETTINGS menu.
2. Press the R button. The Auto Pillarbox menu appears on the TV screen.
3. If you want to change the setting, press U or D. Press the OK/Select button to confirm the choice and
change to the new setting.
4. Press the L button. The PACE USER SETTINGS menu reappears.
Auto Pillarbox
YES
>NO
> shows current setting
NOTE
16:9 picture in a 4:3 transmission
Sometimes, 4:3 transmissions may contain a 16:9 picture, with black borders at the top and bottom. On a
16:9 TV, this may display with black borders all the way around the picture. To remove these borders, you
can use the “Zoom function” button on your remote control (could be labeled ZOOM or ASPECT).
See the example below. For more information about using “Zoom”, see page 25.
4:3 transmission
16:9 TV with no automatic
detection of 4:3,
Auto-pillarbox switched off
16:9 TV with no automatic Use 'Zoom' to increase the picture size.
(Note: the picture may lose some
detection of 4:3,
definition due to the expansion)
Auto-pillarbox switched on
RNG110 INSTALLER’S MANUAL (501-3438010)
21
MAKING USER SETTINGS (cont.)
Making Closed Caption Settings
Closed captioning is a means of displaying alerts and subtitles on the TV screen, superimposed on whatever
you are watching. You can turn closed captions on or off, as required, and you can also change the closed
captions’ appearance.
Turning closed captions on or off
If you have not done so already, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight Closed Captions on the PACE USER
SETTINGS menu.
2. To change the Closed Captions setting, press the R button. The Closed Captions menu appears (see right).
Closed Captions
CC : OFF
Configure Captions
3. The current Closed Captions (CC) setting, either “ON” or “OFF” is highlighted on the menu.
4. If you want to change the setting, press the OK/Select button - the setting changes.
5. Press the L button. The PACE USER SETTINGS menu reappears.
To continue making the settings, see the next section.
Changing the closed captions’ appearance
If you want to change the closed captions’ appearance, you can see the effect of your settings by looking at the
example below the menu.
1. In the Closed Captions menu (see above), press the D button to highlight “Configure Captions”, then
press OK/Select. The Configure Captions menu appears (see right).
2. Use the U and D arrows to highlight each option in turn. Use the OK/Select button to choose the setting
you want (the setting changes each time you press OK/Select).
3 If you wish to reset all the Closed Caption settings to their default values (mainly Auto), press the D
button to highlight “Reset to Defaults” in the menu, then press OK/Select.
Configure Captions
Size
Font
Character Color
Character Shading
Background Color
Background Shading
Std Def CC
Hi Def CC
Reset to Defaults
:
:
:
:
:
:
:
:
Small
Style 1
White
Auto
Black
Auto
Auto
Service 1
Closed Caption Example
4. When you have made all the changes you want to make, press L twice to redisplay the PACE USER
SETTINGS menu.
RNG110 INSTALLER’S MANUAL (501-3438010)
22
MAKING USER SETTINGS (cont.)
Making Front-Panel Settings
You can use the Front Panel Settings menu to set the brightness level of the front-panel lights when the set‑top
is being used (“Viewing Brightness”) and when it is switched off (“Standby Brightness”).
If you have not done so already, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight Front Panel Settings on the PACE USER
SETTINGS menu.
2. Press the R button. The Front Panel Settings menu, shown right, appears on the TV screen.
3. Press the U or D button to highlight “Standby Brightness” or “Viewing Brightness” as required.
Front Panel Settings
Standby Brightness : Std
Viewing Brightness : High
4. Use the OK/Select button to choose the setting you want (the setting changes each time you press
OK/Select): “Low”, “Std” (Standard), or “High”. Look at the dimming and brightening of the front-panel
lights while you are making the settings, to see the effect of your selections.
5. When you have made all the changes you want to make, press L to redisplay the PACE USER SETTINGS
menu.
Changing HDMI Settings
You can use the HDMI Settings menu to choose an Audio Output Mode, and to enable or disable automatic
detection of a newly connected HDTV (when using an HDMI cable).
If you have not done so already, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight HDMI Settings on the PACE USER
SETTINGS menu.
HDMI Settings
Audio Output Mode : Auto
Disable Auto Detect : NO
2. Press the R button. The HDMI Settings menu, shown right, appears.
3. Press the U or D button to highlight “Audio Output Mode” or “Disable Auto Detect” as required.
4. Use the OK/Select button to choose the setting you want (the setting changes each time you press
OK/Select).
Audio Output Mode has three possible settings:
“Auto” (provides the audio format best suited to the connected equipment)
“L-PCM” (provides PCM audio only)
“Pass Through” (maintains the original incoming-audio format)
Disable Auto Detect is either “YES” or “NO”.
5. When you have made all the changes you want to make, press L to redisplay the PACE USER SETTINGS
menu.
Removing the User Settings menus
When you have finished making all the user settings you wish to make, press the POWER button to remove
the PACE USER SETTINGS menu and return to normal viewing.
RNG110 INSTALLER’S MANUAL (501-3438010)
23
MAKING USER SETTINGS (cont.)
Restoring the factory default settings
If you wish, you can restore the user settings to their factory defaults. All the changes you have made will be
lost and the settings will revert to those that were programmed in the factory.
The factory settings are:
USER/SUBTITLE SETTINGS menu item
Options
Factory default setting
TV Aspect Ratio
–
16:9
TV Display Capability
1080i
720p
480p
480i
1080p24 Pass
1080p30 Pass
Yes
No
Yes
Yes
No
No
Auto Pillarbox
–
No
Closed Captions
–
Off
Configure Captions
Various
All Auto except Hi Def CC, which is
Service 1
Front Panel Settings
Standby Brightness
Viewing Brightness
Std
High
HDMI Settings
Audio Output Mode
Disable Auto Detect
Auto
No
Subtitles
–
Off
Subtitle Language
–
English
If you have not done so already, put the set-top into User Settings mode, as described on page 19.
1. Press the U or D button on the remote control and highlight Restore Defaults on the PACE USER
SETTINGS menu.
2. Press the R button. The message: “Restore Default. Press OK to confirm” appears on the TV screen.
(If, at this stage, you no longer wish to restore the factory settings, press the L button.)
3. To confirm and restore the factory settings, press the OK/Select button.
The factory settings are restored, and the PACE USER SETTINGS menu reappears.
4. If you want to continue changing the settings, see the sections from page 19 onwards. If you have finished
changing the settings, press the POWER button. The set-top then switches on with the restored settings.
NOTES
If the set-top and HDTV are connected via a standard HDMI cable, the HDTV may pass information about
the required settings back to the set-top (see page 20). If you wish to restore the set-top’s settings to
those created by the HDTV, you must disconnect the HDMI cable from the set-top before you restore the
factory default settings. When you reconnect the HDTV to the set-top via the HDMI cable, the HDTV will
pass back the information again.
Always turn off the set-top, then disconnect the set-top’s power supply unit from the wall AC outlet
before you connect or disconnect any other equipment to or from the set-top’s rear panel.
RNG110 INSTALLER’S MANUAL (501-3438010)
24
USING ZOOM AND THE SETUP MENUS
Using Zoom to change the picture
Making the appropriate TV Aspect Ratio and TV Display Capability settings (see pages 19 and 20) should
ensure that the picture on the TV screen is not distorted (stretched or squashed) and that it fills as much of the
screen as possible.
However, even if you have selected the correct settings, there may be times when a program appears with
black borders either at the top and bottom or at the sides of the picture (or sometimes even all the way round
the picture). This happens because the aspect ratio (shape) of the transmitted program does not match
the aspect ratio of the HDTV, or because the transmitted programme includes black borders as part of the
transmission (see right).
A 4:3 transmission, with a
16:9 picture. Dark bars are
added at the top and bottom
of the transmission.
The remote control should have a “zoom function” button (could be labeled ZOOM or ASPECT), which you
can use to change the TV picture until it appears as you want it to.
1. Press the “zoom function” button once to change the display.
2. Press it again to change the display again. Continue to press it in this way until the picture appears as you
want it to.
Note: The effect that this button has on transmissions depends on the transmission itself. On some
transmissions it may have no effect at all.
A 16:9 transmission, with
a 4:3 picture in it. Dark bars
are added at the sides of the
transmission.
Using the setup menus
In addition to the user settings described on pages 19 through 23, setup menus may be available in the onscreen guide. These should be described in the information provided by the service-provider. There may also
be on-screen information to explain these menus.
However, certain settings may affect how the set-top and TV work. See the table below for information about
typical menu items and settings (they depend on which on-screen guide is running on the set-top, so may
vary from those given below).
Item
Options
Settings
Notes
Cable Box Setup Configuration
Audio
Default Audio
Track
Allows you to view the configuration of the
set-top.
Channel Default,
English, various
other languages
Sets the language track that the set-top first
attempts to use when tuning to a channel.
“Channel Default” means the set-top uses the
default audio track for the program. Selecting
a language means it uses the corresponding
language track, if available.
Optimal
Stereo
Audio
Output
Screen position
Selecting this option enables the set-top
to regulate the volume to minimize sudden
changes in volume, for example during a
commercial break.
TV Speakers,
Stereo, Advanced
If you select “Advanced”, further settings are
displayed, allowing you to set the Compression
(to None, Light, or Heavy) and the Stereo Output
(to Mono, Stereo or Matrix Stereo).
This allows you to adjust how the picture
displays on the TV screen.
Other items and options may be available on these screens. The menus may be subject to change in the future, as the set-top
advances with new technology.
RNG110 INSTALLER’S MANUAL (501-3438010)
25
DISPLAYING DIAGNOSTIC SCREENS
Displaying the Diagnostics Information screens
The Diagnostic Information screens provide “read-only” information about the configuration of the set-top.
This includes information on, for example, addressing, memory, current channel, status information, etc.
First of all, make sure that the set-top is connected to the TV by HDMI or composite video (RCA) connections,
and set the TV to its appropriate input.
Ensure the set-top is turned on (the POWER light on the front panel should be green).
To display the Diagnostics Information screens:
Press and release the POWER button on the remote control, then immediately (within 2 seconds) press and
release the OK/Select button on the remote control.
The DIAGNOSTICS DASHBOARD will then be displayed on the TV.
Note: The bottom line on the dashboard cycles between SW Version:, Unit Addr:, and Last Poll Ack:.
From the DIAGNOSTICS DASHBOARD, you can press the L button to display the DIAGNOSTICS MAIN MENU.
Use the L button to toggle between the DIAGNOSTICS DASHBOARD and DIAGNOSTICS MAIN MENU.
To use the Diagnostics Information screens:
In both menus, use the U and D buttons on the remote control to move the on‑screen arrow through the
items, then press OK/Select or R to view more information in sub-menus. Or, instead, you can use the
remote control to key in the 2-digit number of the sub-menu.
To remove a sub-menu and return to the preceding level, press the L button.
To remove the DIAGNOSTICS DASHBOARD (or DIAGNOSTICS MAIN MENU), and return to normal TV
viewing, press the POWER button on the remote control twice.
RNG110 INSTALLER’S MANUAL (501-3438010)
26
TROUBLESHOOTING
If the installed system does not seem to be working properly, first make sure that all the cables are securely connected, then carry out the following
checks, in the order shown.
Check
Suggested solution
Is anything lighted on the
set-top’s front panel?
Press the POWER button on the remote control Power may not be reaching the set-top. Make sure that
to turn on the set-top.
the power supply unit is properly plugged in.
YES
NO
R
Further checks, if there is still a problem
If there is a switch by the wall AC outlet, switch it ON.
(Note: the set-top’s lights flash briefly when you apply
power to the power-supply unit, then the POWER light,
and probably all the other lights, go off.)
D
Check that the wall AC outlet is working (for example by
plugging in a lamp).
Does the remote control
operate the set-top?
YES
NO
R
Check if the POWER light on the front panel is
green. If it is not, press POWER on the remote
control to turn on the set-top.
D
Check that nothing is blocking the path from the remote
control to the front panel.
Check that the remote control is currently set to operate
the set-top (consult the instructions supplied with the
remote control).
If the remote control will still not operate the set-top,
replace the batteries in the remote control.
Can you see a picture on
the TV screen?
YES
NO
R
D
The TV and other equipment may not be turned Check that you have selected the appropriate AV
on. Check that they are plugged into wall AC
input on the TV: HDMI, component video (YPbPr) or
outlets and turned on.
composite video (depending on how the system is
connected up).
If you are using the HDMI connection, make sure the
connection goes directly from the set-top to the TV. If
the set-top detects that the link is not secure, the set-top
will not transmit a picture (see page 9). If you expect the
link to be secure, try disconnecting and reconnecting the
HDMI cable.
Make sure the set-top’s TV Display Capability settings
are appropriate for the TV (see page 20). For more
information on displaying a picture on the HDTV screen
see page 18.
Is the picture distorted or
too small?
NO
YES
R
D
Can you display menus
and guides on the screen?
YES
D
NO
R
Is there any sound?
YES
D
NO
R
Check that the TV Aspect Ratio and TV
Display Capability, as set on the set-top, are
appropriate for the TV (see pages 19 and 20).
Change them if necessary.
If the TV is a 16:9 TV, you can use Auto Pillarbox to add
black borders to 4:3 transmissions, so that the picture is
not stretched (see page 21).
If the TV is connected to the VIDEO OUT
connector, then you will see menus and guides
only if the screen resolution 480i is set to
“Yes” and all the others are set to are set to
“No”.
Change the TV Display Capability resolution settings if
necessary (see page 20).
Check that the audio cables are securely and
correctly connected.
Check that you have not muted the sound on the set-top
and/or TV. Adjust the volume control on the set-top and/
or TV. If you are using a home theater receiver, check it
is set up correctly.
If the TV Aspect Ratio and TV Display Capability settings
are correct, try using Zoom to improve the picture (see
page 25) or consult the instructions that came with the
TV and try adjusting the TV’s display.
See the next page
RNG110 INSTALLER’S MANUAL (501-3438010)
27
TROUBLESHOOTING (cont.)
Check
Suggested solution
Further checks, if there is still a problem
Can you hear stereo
sound?
First check that the program is likely to have
stereo sound (an old movie, for example, may
not be in stereo).
If the TV is mono, you will hear stereo sound only if
you have a stereo audio amplifier and speakers or home
theater connected to the stereo VCR or set-top.
YES
NO
R
D
Check the on-screen Setup Menu, Audio
settings (see page 25). The Stereo Output may
be set to “Mono”. Change it to “Stereo”.
Can you see and hear a
DVD that you are trying to
play?
Check that all the audio and video cables are
securely and correctly connected, including
any to a home theater receiver that you may be
using to enhance the sound.
—
Some programmes may include “copy
protection” which means, if the set-top is
connected to the HDTV via the component
video connectors, the picture is downgraded
to standard TV quality. To prevent this from
happening, use an HDMI connection instead.
—
NO
R
YES
D
Is the picture low quality,
or “fuzzy”, when you are
expecting to see an HDTVquality picture?
YES
R
1-888-722-3608
[email protected]
www.pace.com
RNG110 INSTALLER’S MANUAL (501-3438010)
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