Arrow Solo/Duo

Arrow Solo/Duo
Arrow Solo/Duo
© 2016 NEXT! s.c. S.Piela, B.Dryja
Arrow Solo/Duo
© 2016 NEXT! s.c. S.Piela, B.Dryja
All rights reserved. No parts of this work may be reproduced in any form or by any means - graphic, electronic, or
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Printed: wrzesień 2016 in (whereever you are located)
Document version 1.0.0
Contents
3
Table of Contents
Chapter 1
Basic information
5
Chapter 2
Safety instructions
7
Chapter 3
Introduction
9
Chapter 4
Parameters
10
Chapter 5
Communication
13
Chapter 6
Installation and connection
17
1 Arrow...................................................................................................................................
Mini
17
2 Arrow...................................................................................................................................
Solo
18
3 Arrow...................................................................................................................................
Duo
21
4 EOL Line
................................................................................................................................... 23
Chapter 7
Initial device configuration
24
1 Configuration
...................................................................................................................................
programme installation
24
2 Device
...................................................................................................................................
drivers installation
25
3 Basic...................................................................................................................................
device configuration
26
Chapter 8
Advanced configuration
32
1 Connections
................................................................................................................................... 35
2 Inputs................................................................................................................................... 38
3 Outputs
................................................................................................................................... 40
4 Monitoring
................................................................................................................................... 41
5 Limits...................................................................................................................................
and telephone numbers
44
6 Alarm...................................................................................................................................
panel and landline
45
7 Firmware
................................................................................................................................... 46
8 Service
...................................................................................................................................
logs
47
Basic alarm panel functions
48
Chapter 10
Text message commands
49
Chapter 11
Function and reset button
52
Chapter 12
Restore factory settings
54
Chapter 9
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4
Arrow
Chapter 13
LED indicators
54
Chapter 14
Error list
56
Chapter 15
Event code list
57
Chapter 16
Technical parameters
60
© 2016 NEXT! s.c. S.Piela, B.Dryja
Basic information
1
5
Basic information
The Arrow family of communicators is designed to transmit signals from alarm systems to
monitoring stations.
The devices are available in versions:
Duo - using both GSM (GPRS/SMS) and LAN channels.
Solo - working only on GSM channels (GPRS/SMS)
Mini - economical DTMF transmitter (GPRS/SMS) version
Arrow Solo
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Arrow
Arrow Duo
Arrow Mini
The built-in DTMF socket as well compliance with Ademco 4/2, Contact ID and SIA protocols
enable integration with a wide range of control panels. What is more - with 8 NO/NC/EOL1
lines the user can also connect older alarm systems or detectors to the communicator.
Arrow is additionally equipped with 2 OC1 and 2 tamper1 outputs. The device is available in
versions: Solo - GSM (GPRS/SMS), Mini (GPRS/SMS) and Duo - LAN with reserve GSM
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Basic information
7
(GPRS/SMS), both of which1 can be equipped with audio transmission. Compatibility with a
variety of monitoring software (including KronosNET), in addition to the manual signal code
setting option, enable the communicator to work with virtually any monitoring station.
Arrow has been designed not only with low purchase and installation costs in mind, but also
subsequent control of operating costs. The amount of transmitted and received information is
continuously recorded and reported, enabling quick reaction if user defined limits on number
of bytes or text messages sent are exceeded. Furthermore, the Duo version uses LAN as its
main communication channel, which significantly reduces GSM transmission costs. Another
feature worth mentioning is the possibility of remote reconfiguration and software
replacement, resulting in lower servicing costs.
The Arrow communicator is quick and easy to install and configure. Settings can be adjusted
by PC using a normal USB cable. Thanks to this, the user is not required to purchase
specialized cables. With a range of LEDs to indicate the unit status, and a function button to
test communication, we have reduced the need to contact the monitoring center during
device startup, or for possible diagnosis of problems. In addition, users of Kronos NET can
configure the communicator directly from their interface.
Arrow is equipped with its own power supply1 with an optional battery connection. This
reduces installation costs and removes the need to purchase additional components required
to run the device. The power supply meets all alarm system requirements. Budget version
Arrow Mini is powered directly from the output of AUX alarm panel, thereby reducitn the cos of
equipment in the additional power supply.
1
Does not apply to the Arrow mini transmitter
The manfacturer guarantees that Arrow meets all CE device safety and emissions
standards.
2
Safety instructions
This documentation uses the following symbols:
Critical warning
Warning
Before using the device please read the safety instructions below.
Incorrect operation or improper use of the device may cause serious damage to the device
itself, or may result in injury.
The manufacturer takes no responsibility for any damage or injury caused by incorrect
operation or improper use of the device.
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Arrow
The device should be installed in its casing and kept in dry conditions.
The casing should only provide access to the battery with the use of tools.
The device must not be subject to extremes of temperature, humidity, vibration, shock or
impact.
Before use place the device on a stable, flat surface.
Before connecting the device, ensure the GSM antenna is connected, as the device may be
damaged if the antenna is not connected.
Switch off the power before connecting to alarm panels, or before connecting other inputs
or outputs.
Before using the device ensure that the user has no electrostatic charge by touching an
earthed metal object.
Ensure the device does not come into contact with any liquids as this may damage the
device or may result in electric shock.
The SIM card must not be removed or inserted while the device is in use as this may
damage the device or cause it to malfunction.
Before use ensure that:
o the GSM antenna and other components are correctly connected.
o the fuse has been correctly installed and is not burnt out.
If any of the following should occur, the device should be returned to the manufacturer:
the device has come into contact with liquid
the device has been subject to high humidity
the device does not work properly, or it is impossible to start up the device following the
instructions of use
the device was dropped and damaged
the device has clear signs of damage
the device has signs of burning due to incorrect connection or overload from the mains
electricity supply
Arrow devices are not designed to be installed outside. The
antenna and cabling may be subject to excessive humidity,
which may result in a short circuit.
Incorrect installation of the device may result in
permanent damage!
© 2016 NEXT! s.c. S.Piela, B.Dryja
Safety instructions
9
For Arrow devices to function correctly, all elements must be
connected before the power supply is switched on. The
sockets and interfaces on the device may be damaged if
connections are made while the device is switched on.
Any change to connections e.g. inputs must only be done
once the device has been switched off.
The device should be equipped with a easily accessible cut
off switch.
3
Introduction
The device transmits signals from connected alarm systems to monitoring stations via LAN1,
GPRS or text message channels thus limiting data transmission costs.
If a given connection is down, the device can automatically switch to a backup server, or
change the active transmission channel.
In addition, if the device stops functioning, a PSTN telephone connection can be activated,
allowing for direct communication between the telephone exchange and the monitoring
station.
1
This option is only available on the ArrowDuo device.
Details of device communication with the monitoring station
can be found in the Communication chapter.
The device is equipped with a permanent built-in memory allowing the storage of the last 500
events.
Once the Arrow device establishes a connection with the monitoring station, events stored in
the buffer are sent immediately via LAN1/GPRS or text message depending on the
communicator configuration.
The device functionality can also be extended to include voice communication by connecting
a microphone and speaker module.
Arrow devices are protected from substitution by a unique serial number allocated to each
transmitter. Data transmission and configuration security are ensured by a 128 bit VMPC 128
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Arrow
coding key.
Unauthorised data transmission to the device is also prevented by two-level authentication
access - an installation code and a remote operator access code.
Additionally, the device is able to detect jamming of GSM operator signal.
Coding and authentication configuration
described in the Connections chapter.
4
options
are
Parameters
Arrow 101 family device diagrams:
Arrow Solo
© 2016 NEXT! s.c. S.Piela, B.Dryja
Parameters
Arrow Duo
Arrow Mini
ANT
SMA socket for connecting a GSM antenna to the Arrow device.
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Arrow
Before switching on the device, ensure that the
GSM antenna is connected. The device may
become damaged if no antenna is connected.
USB
A mini universal serial bus used for configuring devices via direct connection
to a computer.
LAN1
A socket for simple non-interlaced network cables for communication with
the monitoring station via LAN at 10/100Mbps.
SIM card/
MicroSim
A socket for GSM network provider SIM cards thanks to which the Arrow
device can communicate with the monitoring station via GPRS at
850/900/1800/1900MHz.
The Arrow Mini uses Micro SIM slot, which
requires an appropriate size SIM card.
Diody LED
Diodes indicating device status (details in the LED indicators chapter) with
the option of mounting the diodes outside the device using connectors under
the diodes.
ERROR
red diode - this indicates an Arrow device error (e.g. no SIM card, event
transmission error)
GSM
blue diode - this indicates data transmission via GPRS
POWER green diode - when lit this indicates the device is switched on (correct
connection to power supply)
NO/NC2
yellow diode - this indicates an NO/NC/EOL port violation
LAN1
blue diode - this indicates data transmission via LAN
DIALER
yellow diode - this indicates communication with the alarm system
RESET
This button allows for manual device restart and for interrupting message
transmission
FUNC
The function button - this controls a variety of functions depending on how
long the button is held (details in the Function and reset button chapter)
14V AC2
Main power supply via a 14V AC tarnsformer
FUSE2
1A 250V fuse
12V DC
+/- wires for connecting 12 V DC backup power supply with charging option,
e.g. battery (battery parameters can be found in the Technical parameters
chapter)
RING-TIP
DTMF port for connecting the device to the telephone alarm panel
© 2016 NEXT! s.c. S.Piela, B.Dryja
Parameters
R-LINE-T
DTMF port for connecting the device to a telephone landline - for use if the
device cannot be connected using other data transmission channels
IN1-IN82
8 configurable NO/NC ports (details in the Inputs chapter)
TMP1-22
2 configurable tamper ports (details in the Inputs chapter)
OUT1-2
AUX2
2 configurable OC ports (details in the Outputs chapter)
SPK2
Optional speaker functionality extension
MIC2
Optional microphone functionality extension
1
2
5
13
This function is only available on the ArrowDuo device,
Does not apply to the Arrow 101 Mini
Communication
The Arrow Solo/Duo devices connect directly to a monitoring station at a given IP address, or
to a defined domain address associated with the IP address via a DNS server. As a result,
TCP/IP transmission does not require a fixed device IP address. A fixed IP address or defined
domain name is necessary for the monitoring station. (server address configuration details
are in the Connections chapter)
Connection to the server is maintained even if there is a lack of messages from the alarm
system. TCP/IP transmission can be maintained by setting the appropriate frequency of test
signals from the device itself. This prevents the GPRS session from being closed by the
GSM operator due to inactive transmission (details of test frequency configuration are in the
Connections chapter).
The device can activate a telephone line, via which the alarm system can communicate
directly with the monitoring station telephone. Switching to the telephone line can occur in the
following situations:
if the GSM signal is lost
if there is no connection to the server
if a defined number prefix is received from the alarm system
Details of connecting the device to a phone line can be found in the Alarm system and
landline chapter .
Diagram of Arrow Solo communication with monitoring station:
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Arrow
Arrow Solo com m unication diagram
Communication description:
1. An alarm system connected via telephone line to Arrow Solo sends an event from an
account
2. Arrow Solo opens a connection to the main server via GPRS
3. On successful connection with the server, the signal is sent to the monitoring station
If there is no connection to the main server, an attempt is made either to connect to the
backup server, or to change the transmission channel, according to the following algorithm:
1. The device tries to connect to the main server via GPRS (duration 15 seconds)
2. After 3 unsuccessful attempts the device connects to the backup server (duration 15
seconds) via GPRS
3. After 3 unsuccessful attempts at connecting to the backup server Arrow changes the
communication channel to text message
4. While the text message channel is active, the device continues to try to connect to the
main server/backup server via GPRS
© 2016 NEXT! s.c. S.Piela, B.Dryja
Communication
15
Arrow Duo com m unication diagram
Communication description:
1. An alarm system connected via telephone line to Arrow Duo sends an event from an
account
2. Arrow Duo opens a connection to the main server via LAN
3. On successful connection with the server, the signal is sent to the monitoring station
If there is no connection to the main server, an attempt is made either to connect to the
backup server, or to change the transmission channel, according to the following algorithm:
1. The device tries to connect to the main server via LAN (duration 15 seconds)
2. After 3 unsuccessful attempts the device connects to the backup server (duration 15
seconds) via LAN
3. After 3 further unsuccessful attempts at connecting to the backup server, Arrow changes
the communication channel to GPRS and tries to connect to the main server
4. After 3 unsuccessful attempts at connecting to the main server via GPRS, Arrow tries to
connect to the backup server
5. While the GPRS channel is active, the device continues to try to connect to the main/
backup server via LAN
6. After 3 unsuccessful attempts at connecting to the backup server, Arrow changes the
communication channel to text message
7. While the text message channel is active, the device continues to try to connect to the
main server/backup server via LAN/GPRS
For monitoring stations using KronosNET the device
communicates with the server using the dedicated driver
NextDirect
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Arrow
More information on backup server configuration and
transmission channels can be found in the chapters
Connections, and Monitoring in the Arrow device configuration
programme.
Arrow devices have been designed according to the norm PN-EN 50136-1:2012 relating to
transmission systems and alarm reporting.
Signal transmission time1 is within category SP5 above the norms for Arrow Solo, and DP4
for Arrow Duo relating to alarms, while identifying and reporting Arrow device faults does not
exceed 10 seconds. The transmission time for individual messages meanwhile depends on
the time it takes for their normalisation.
1
The signal transmission time is counted from the moment a
change in the alarm system is detected, with the maximum
time for message transmission being 30 seconds.
The user has the option to interrupt the sending of a message
by means of:
the Reset button located on the device circuit board (see
Parameters)
a device reset command sent from the monitoring station
(e.g. KronosNET2.2)
If the device is damaged, messages are stored in the
memory buffer.
The maximum number of stored events is 500 - if this
number is exceeded the oldest messages are overwritten
with the newest.
Messages sent via GPRS or LAN2 are confirmed to the device once they have been received
by the monitoring station. Confirmation of messages received does not apply to the text
message channel.
© 2016 NEXT! s.c. S.Piela, B.Dryja
Communication
2
6
17
This option is available on Arrow Duo.
Installation and connection
This chapter contains device connection diagrams and describes installation of the devices:
Arrow Mini
Arrow Solo
Arrow Duo
and wiring diagram for EOL line inputs (for Arrow Solo and Duo)
EOL Line
6.1
Arrow Mini
Arrow Mini device connection diagram:
Arrow Solo is powered by 12V DC, with an average current load of 70mA during operation
and a maximum of 500mA.
To install the device correctly, follow the steps below:
1. Mount the device according to the principles described in the Safety instructions
2. Connect the GSM antenna to the ANT plug using the SMA socket and install the SIM
card (A)
3. Connect the alarm system telephone outputs to the RING - TIP plugs (B)
4. Connect the telephone landline to the R-LINE-T plugs (C)
5. Connect the DC power supply to the 12V DC plugs (AUX alarm panel output
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Arrow
suggested) (D)
6. Optionally connect the USB - USB mini to the USB input in order to enable manual
configuration of Arrow using the configuration programme (H)
7. Alternatively, basic device configuration can be conducted by sending a configuration
message.
The configuration text message should contain the
basic configuration allowing for connection to the
monitoring station. Below is an example configuration
message (for no PIN SIM card):
APN=internet, USR=user, PSW=pass,
IPA=primary.server.com, POA=9000
The meaning of individual commands is explained in
the chapter Text message commands.
All connections must be done with the power supply switched
off.
The ports and interfaces may become damaged if they are
connected up while the device is in operation.
After power up the green POWER diode will light up.
The flashing blue GSM diode indicates that the device is
trying to connect to the server.
Correct GPRS connection to the server is indicated by the
blue GSM diode staying lit continuously.
Details of device status diode indicators are given in the
chapter LED indicators
6.2
Arrow Solo
Arrow Solo device connection diagram:
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Installation and connection
19
Arrow Solo is powered by 14V AC, with an average current load of 200mA during operation
and a maximum of 1A.
The manufacturer recommends using transformers of 1A or
above.
To install the device correctly, follow the steps below:
1. Mount the device according to the principles described in the Safety instructions
2. Connect the GSM antenna to the ANT plug using the SMA socket and install the SIM
card (A)
3. Connect the alarm system telephone outputs to the RING - TIP plugs (B)
4. Connect the telephone landline to the R-LINE-T plugs (C)
5. Optionally connect the inputs to IN1-IN8 and tamper ports TMP1-2 (D)
6. Optionally connect the outputs to OUT1-2 i AUX (E)
7. Connect the AC power supply to the 14V AC plugs (F)
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Arrow
8. Optionally connect the alternative DC battery power supply to the 12V DC wires (G)
In case of connecting a power source to electricity
stream other (G) than the battery or charging that
battery from another source, turn off the function of
battery charging (advanced configuration - Monitoring).
Incorrect configuration can cause permanent
damage to the devices.
9. Optionally connect the USB - USB mini to the USB input in order to enable manual
configuration of Arrow using the configuration programme (H)
10. Alternatively, basic device configuration can be conducted by sending a configuration
message.
The configuration text message should contain the
basic configuration allowing for connection to the
monitoring station. Below is an example configuration
message (for no PIN SIM card):
APN=internet, USR=user, PSW=pass,
IPA=primary.server.com, POA=9000
The meaning of individual commands is explained in
the chapter Text message commands.
All connections must be done with the power supply switched
off.
The ports and interfaces may become damaged if they are
connected up while the device is in operation.
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Installation and connection
21
After power up the green POWER diode will light up.
The flashing blue GSM diode indicates that the device is
trying to connect to the server.
Correct GPRS connection to the server is indicated by the
blue GSM diode staying lit continuously.
Details of device status diode indicators are given in the
chapter LED indicators
6.3
Arrow Duo
Arrow Duo device connection diagram.
Arrow Dup is powered by 14V AC, with an average current load of 270mA during operation
and a maximum of 1A.
The manufacturer recommends using transformers of 1A or
above.
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Arrow
To install the device correctly, follow the steps below:
1. Mount the device according to the principles described in the Safety instructions
2. Connect the GSM antenna to the ANT plug using the SMA socket and install the
SIM card (A)
3. Connect the LAN cable used for data transmission (B)
4. Connect the alarm system telephone output to the RING - TIP plugs (C)
5. Connect the telephone landline to the R-LINE-T plugs (D)
6. Optionally connect the inputs to IN1-IN8 and tamper ports TMP1-2 (E)
7. Optionally connect the outputs to OUT1-2 i AUX (F)
8. Connect the AC power supply to the 14V AC plugs (G)
9. Optionally connect the alternative DC battery power supply to the 12V DC wires
(H)
In case of connecting a power source to electricity
stream other (G) than the battery or charging that
battery from another source, turn off the function
of battery charging (advanced configuration Monitoring). Incorrect configuration can cause
permanent damage to the devices.
10. Optionally connect the USB - USB mini to the USB input in order to enable
manual configuration of Arrow using the configuration programme (I)
11. Alternatively, basic device configuration can be conducted by sending a
configuration message.
The configuration text message should contain the
basic configuration allowing for connection to the
monitoring station. Below is an example
configuration message (for no PIN SIM card):
PAS=nextinstalator, PIN=1111,
APN=internet, USR=user, PSW=pass,
IPA=primary.server.com, POA=9000
The meaning of individual commands is explained
in the chapter Text message commands.
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Installation and connection
23
All connections must be done with the power supply switched
off.
The ports and interfaces may become damaged if they are
connected up while the device is in operation.
After correct connection and power up the green POWER
diode will light up.
The flashing blue LAN diode indicates that the device is trying
to connect to the server.
Correct LAN connection to the server is indicated by the blue
LAN diode staying lit continuously.
Details of device status diode indicators are given in the
chapter LED indicators
6.4
EOL Line
When connecting detector to the EOL input type, the line must be terminated by a resistor
2.2kOhm, as shown below:
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7
Arrow
Initial device configuration
This chapter provides information on driver installation and on device configuration for Arrow
Solo and Arrow Duo using the configuration tools installer.
7.1
Configuration programme installation
The configuration programme for Arrow Solo/Duo is available in the installation file, which can
be downloaded from the manufacturer's website.
Minimum system requirements:
Computer: Celeron Dual-Core, 64 MB RAM
Operating system: Windows XP 32/64, Windows Vista, Windows 7, Windows 8 (including
8.1)
Monitor: colour, minimum resolution 800x600
a USB port
Do not connect the device to the computer before launching
the installer!
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Initial device configuration
25
The latest configuration installer together with drivers and
device instructions can be downloaded from:
www.next.biz.pl
The files can be found on the Support - Products tab under
programmes for Arrow Solo/Duo.
Installing the configuration programme:
1. Download the Arrow installer from the manufacturer's website.
2. Launch the installer and follow the step by step instructions through the configuration
installation, device drivers and instructions for use.
3. After successful installation, shortcuts to the device instructions and the configuration
programme will appear on the desktop.
Before installing the programme, ensure that the device IS
NOT and has not been connected to a computer via a USB
cable. The device must only be connected after programme
installation.
7.2
Device drivers installation
Before connecting the device, ensure that the configuration programme and drivers have
been installed (details in Configuration programme installation). To install the drivers in
Windows you must:
1. Connect the device to a computer via a USB or mini USB cable.
2. Switch on the device power supply (details in Installation and connection)
3. The system will automatically detect the device and install the drivers.
Successful installation can be verified in the device manager, available in the menu "Start ->
Control Panel -> Device Manager-> Ports" or by initiating the command "mmc
devmgmt.msc". The Arrow device with allocated COM port number can be viewed in the list
of ports.
The Arrow device will only be visible in the system when the
power supply is switched on.
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Arrow
If a connected device is not recognised, update the driver
programme files manually by selecting the option available
under the mouse right-click.The drivers update is available in
the drivers subfolder visible in the folder created by the
installer (default: Program Files/Next/Arrow/Drivers).
7.3
Basic device configuration
To conduct basic device configuration to allow the device to communicate with the monitoring
station via Ethernet/GPRS transmission channels, follow the steps below:
1. Install the configuration programme and device drivers (details in Configuration programme
installation and Device drivers installation).
2. Start the DeviceConfigurator programme.
3. Locate the number of the COM port available for the Arrow device in the device manager
(details in Configuration programme installation).
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Initial device configuration
27
4. Select the Preferences option in the configuration programme menu and enter the correct
COM port number for the Arrow device (the same port number as in the Device manager)
4. Save the changes
5. Read the current configuration from the connected device by selecting Data-> Read from
device in the top configurator menu, or by using the keyboard shortcut Ctrl + L
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Arrow
The top menu option Data -> Default can be used to set the
default configuration settings recommended by the
manufacturer.
This will replace the existing values read from the device.
6. Enter the service password required for reading the configuration from the device.
Devices from the manufacturer have disabled passwords
control (see Advanced Configuration - Connection).
Read access is possible by adding an empty or any
password.
7. Set the basic parameters for device communication with the monitoring station
(Connection tab), including:
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Initial device configuration
29
LAN1 - configuration of network connection via which the device will send and received data
including:
o Enable DHCP - selecting this option allows the DHCP server address to be downloaded.
Under the selected option enter:
the device LAN interface IP address
the LAN subnetwork mask
the default LAN network gateway
GSM Network - define the APN name, the username, password and PIN code for the SIM
card so as to enable data transmission via GSM network
o APN - access point number indicating a particular packet network
o APN user - the APN username
o APN password - the APN user password
o SIM PIN - the SIM card PIN code for a given provider
Entering an incorrect PIN code may result in the SIM card
being blocked.
For cards without PIN number verification, leave the field
empty.
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Arrow
APN details should be obtained from the chosen mobile
network provider.
For the GSM provider Orange Polska enter:
APN - internet
Username - internet
Password - internet
Application server - here the user selects the communication channels via which the device
will communicate with the monitoring station. Enter the IP addresses for both the main
server and backup server used by the monitoring station computer, as well as the ports via
which Arrow will transmit signals.
o Channel:
LAN1 - transmission via network cable
GPRS - data transmission via GSM
SMS as alternative of GPRS - option of sending data via text message as an alternative
to GPRS
o Primary IP/Port - the IP address or domain name of the main server and its LAN1/GPRS
port for the monitoring station
o Secondary IP/Port - the IP address or domain name for the backup server and its port for
the monitoring station, optionally if there is no connection with the main server via LAN1/
GPRS
o Primary DNS - the Primary DNS IP address
o Secondary DNS - the backup DNS IP address
o Telephone number for SMS and CLIP - the monitoring station telephone number for text
message transmission
Remember to change the server parameters during the initial
device configuration (IP address and Port), to which Arrow
will send signals and events.
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Initial device configuration
1
31
This option is available for Arrow Duo.
8. Save the changed device configuration by selecting Data -> Write to device from the top
configurator menu, or by using the keyboard shortcut CTRL+W
9. Enter the service password required for saving the configuration to the device.
Domyślnie urządzenia od producenta mają wyłączoną
kontrole haseł (patrz Konfiguracja zaawansowana Połączenie). Dostęp do zapisu możliwy jest przez podanie
pustego lub dowolnego hasła.
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Arrow
Once the new configuration has been sent the device is restarted with the new configuration
parameters.
Additional configuration options are described in the chapter: Advanced configuration.
The manufacturer suggests changing the configuration
password when entering new device configuration.
Any change to the device configuration is communicated to
the monitoring station by an appropriate message.
8
Advanced configuration
The DeviceConfigurator programme is used to configure the Arrow Solo and Arrow Duo
devices.
After installation, a shortcut for launching the configuration programme appears on the
desktop using the icon below:
NEXT device configurator - DeviceConfigurator.
After launching the programme, the main window is shown:
© 2016 NEXT! s.c. S.Piela, B.Dryja
Advanced configuration
The application main window has the following fields:
A
Configurator top menu
B
New configuration for selected device
C
Open configuration from a selected file
D
Read configuration from a connected device
E
Edit application preferences
F
About the programme
After selecting the new configuration option, the default tab is
opened containing help relating to quick launch for a selected
device.
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34
Arrow
Selecting the Read configuration from a connected device
option requires entering the current device installer password
(default password: 'nextinstallator').
The option menu contains the following options together with their keyboard shortcuts:
Back to Home - return to application main window
Default - read default configuration for Arrow devices, as suggested by the manufacturer
Read from device - read configuration from a device connected to the computer
Write to device - save configuration to a device connected to the computer
Read from file -read configuration from a .ndc file
Write to file - write configuration to an .ndc file
Reset device configuration to default - return default configuration in device
Configurations read, including the default configuration, are
not automatically saved to the device. To save a
configuration, select the save to device option.
To change the application settings, a window is displayed with a possibility to choose a port
for the connected device (see Basic configuraton of the device).
The following options are available after selecting the Arrow device configuration:
Help - details about installation and connecting up devices
Connections - configuration of device connections to the monitoring station
Inputs - device input configuration
Outputs - device output configuration
Monitoring - details of device indicators
Limits and telephone numbers - data transmission limit settings and authorised numbers
Alarm system and landline - configuration of alarm system and landline connection
parameters
Firmware - update device software
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Advanced configuration
Service logs - read details of the device work
8.1
Connections
On the Connection tab the user can configure connections for Arrow devices.
The following settings can be found on this tab:
Connected device - details of the connected device:
serial number - a read-only parameter
current version of firmware - a read-only parameter
current configuration version - a read-only parameter
bootloader version - the processor application, a read-only parameter
special version - a optional special device version, a read-only parameter
account number - the number the device uses in communication with the monitoring
station
LAN1 - device connection configuration via local network
Enable DHCP - enabling this option activates the Arrow Duo DHCP protocol
IP address - the Arrow Duo network card IP address
Subnetwork mask - the subnetwork mask for Arrow Duo
Default gateway - the Arrow Duo default gateway
MAC address - Arrow Duo MAC address
GSM network - GSM network configuration for installed SIM card
APN - the name indicating a specific GSM network
APN user - Username for a specific GSM network
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36
Arrow
APN password - password for a specific GSM network
SIM pin - allocated PIN number for a given SIM card
Information about GSM network configuration (APN, user
APN...) must be obtained from your mobile network provider.
Application server - details about device connections with the monitoring station:
Communication channel - the channel via which the device will send signals, with the
following settings:
o LAN1
o GPRS
o SMS as alternative to GPRS
Primary IP/Port - main server IP address or domain name and allocated port
Secondary IP/Port - backup server IP address or domain name and allocated port
Primary/secondary DNS - addresses of main and backup DNS servers, allowing translation
of server domain name to IP address (optional)
Send data to both servers - sending of data to both allocated servers (main and backup)
simultaneously
If this option is selected, receipt of signals sent to the backup
server is not confirmed.
Enable test via LAN channel with interval1 - sending of test signal via LAN at defined
intervals (seconds)
Enable test via GPRS channel with interval - sending of test signal via GPRS at defined
intervals (seconds)
Recommended test frequency for LAN1 and GPRS channels
is 300 seconds (5 minutes).
Enable alternative communication channel testing1 - sending of test signals simultaneously
via LAN and GPRS at a defined time frequency
Switching on the option of sending tests via both channels will
result in a continuous GPRS session, which will have an
effect on operating costs.
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Advanced configuration
37
Reset modem after GPRS failure - restarts the GSM modem if there are problems with the
GPRS connection in the defined time period
Telephone number for SMS and CLIP - the telephone number to which text messages are
sent, or via which a connection will be made if the text message channel is active
Enable test through GSM channel with interval - sending of test signal via GSM at defined
time intervals (seconds)
Recommended test frequency for GSM (sms/clip) is 86400
seconds (24 hours).
Test GSM channel by sending - test signal format for text message channel
o SMS - text message
o CLIP - ringtone
Reset modem after GSM failure - restarts the GSM modem if there are problems with the
GSM connection in the defined time period
Enable communication encryption - enables communication encryption for communication
between the device and the monitoring station
Encryption key - value of encryption key for communication
The encryption key MUST contain at least 18 characters, and
an identical key must be entered at the monitoring station to
ensure correct communication with the device. Example
encryption key: 'ABCDEFGH0123456789'
Device access - configuration access authorisation settings, executing commands and
software update for Arrow devices
Remote operator code - access password for executing remote commands
Installator code - access code for executing remote commands, and for reading and writing
configuration/new firmware for Arrow devices
Adding a blank codes in configuration will disable passwords
control device. Access to the installator or operator functions
will be possible with a blank or any password. By default, the
devices have controls password function TURNED OFF. It is
recommended to set the appropriate password while
providing first configuration.
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Arrow
For security reasons manufacturer recommends that
operator and installator codes have a minimum of 10
alphanumeric characters. If you do not meet these
requirements, you will see a warning message.
Enable remote configuration and firmware upgrade (both for GPRS/Ethernet and SMS)
Enable arming, disarming and executing commands from monitoring center (through
GPRS/Ethernet canal) - enables commands including device status change (remote
arming/disarming) from monitoring centre via GPRS/ETHERNET channel
Enable arming, disarming and executing commands through SMS canal and Clip - enables
commands including device status change (remote arming/disarming) via GSM channel
(details Text message commands)
Enable logging - enables possibility to save events work details in device memory (details
Service logs).
1
These configuration options are ONLY for ArrowDuo
devices and are not available for ArrowSolo devices
8.2
Inputs
The Inputs tab is for configuring individual Arrow device inputs - 8 NO/NC inputs and 2 tamper
ports.
The tab has the following settings:
Input event code format - coding format for events from inputs:
Contact ID
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Advanced configuration
39
SIA
Ademco Express
Mode - input operation mode:
NO - plug normally open
NC - plug normally closed
EOL - plug end of line line with resistors ( EOL Line)
Lock - to block a given input, enter:
Status change per hour - number of status changes per hour, above which the input is
blocked
Event codes:
Restore code - reported event code for restoring of input status
Alarm code - reported event code for input status violation
Alarm codes and device status restoring must be compatible
with the selected standard:
Contact ID
SIA
Ademco Express
If you enable alarm central functions for the device, it is possible to configure the input into the
mode of changing the status of the device:
State change - determines the way of arming/disarming input:
Impuls arm/disarm - Impulse change of input will arm or disarm the device, depending on
the previous status of the device
State change arm/disarm - changing the state of input from low to high, will arm the
device, change of the input from high to low causes its disarm
Impuls arm - each impulse on input will arm device
Impuls disarm - each impulse on input will disarm device
In the case of a reset, status of the device is stored.
When activated alarm central functions, events of the inputs are sent, depending on the
current device status (armed / disarmed) and the input configuration:
State independant - input sends all the events of the inputs NO / NC regardless of device
status (armed / disarmed)
Stete dependant - input signals are sent ONLY in armed state of device
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8.3
Arrow
Outputs
The Outputs tab is for configuring two OC outputs for Arrow devices
The tab has the following settings:
Enable - enabling adjustment to selected output
Type - output type:
o monostable - single status with a defined output work time
Output work time - the activity time for a selected output in milliseconds for monostable
outputs
o bistable - twin status (active/inactive)
And the options available after enable alarm central functions:
o signal on arm/disarm - informing about change of the device status with outputs
single sound signal in case of arming a device
double sound signal in case of disarming a device
fourfold sound signal during disarmament of input when there was an alarm signal
for a minute - in case of violation of the input at the armed status of the device
o inform about state
inactive output - for a disarmed state
active output – for an armed state
Dla wyjścia można określić również nazwy
Name - the name of the output used for text message commands
o Inactive state name - name for inactive status of bistable outputs
o Active state name - name for active status for both types
Defining of device events for output activation:
Enable after connection with server down - output activation after lack of connection to
server
Enable after receiving valid CLIP - output activation after CLIP connection from authorised
number (details Limits and telephone numbers).
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Advanced configuration
41
Enable after error - output activation after error (details Error list)
Enable after changing of input state to active - output activation after change of selected
input (inputs and tamper ports) from inactive to active status (details in Inputs)
Enable after GSM network down - output activation after connection failure to GSM network
Enable after receive valid SMS command - output activation after receipt of text message
command (details Text message commands)
Enable after DTMF received - output activation after ringing tone received from connected
alarm system
Only one output activation option can be selected.
Output and status names are required for controlling outputs
via text message commands (details Text message
commands).
8.4
Monitoring
The monitoring tab is used for detailed configuration of available events from Arrow devices.
The tab has the following settings:
Power down delay - delays the reporting of a power supply failure
Enable accumulator testing - tests the device battery
Disable accumulator charging
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Arrow
In case of connecting power other than the battery, turn off
the option of charging. Incorrect configuration can cause
permanent damage to the device.
Enable statistics - activates statistical signals sent to the monitoring station, including:
o amount of data sent by the device
o amount of data sent to the device
o voice transmission
Enabling sending of statistical information results in a greater
amount of information being sent to the monitoring station,
which will have an effect on operating costs.
Statistics and cost control are dealt with by the monitoring
station software - Kronos NET
Configuration connected with central functions
Enable alarm central functions - activation of central function of the device ( see: Alarm
Central Functions)
o Remote arm and disarm by - possibility of remote arm/disarm the transmitter by GSM
canal, which is CLIP signal or SMS (more information: SMS command)
Off - option of remote change of status by GSM canal is disabled
SMS - change of status is disabled by SMS
CLIP - change of state enabled by sending a signal CLIP (making a call on a number of
transmitter),
o Answer via SMS on remote arm - inclusion of response confirming the change of status
of the device with GSM channel
o Arm command - the content of SMS command changes the status of the device on
armed (default ARM)
o Disarm command - the content of SMS command changes the status of the device on
disarmed (default DISARM)
o Delay on enter [s] - delayed reporting of inputs violations with the armed device, allowing
the device disarmament within a specified time,
o Delay on exit [s] - delay of device arming, allowing to leave the armed object.
Control of communications access and transmission of DTMF
Enable DTMF test - test of ringing tone activity from the alarm system in a defined time
period
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Advanced configuration
43
Enable NO/NC test - test of input and sabotage lines on the basis of state changes in the
specified time
If no transmission is received from the alarm system via
DTMF at the defined time, the device sends a relevant
message to the monitoring station.
Enable NO/NC test - input and tamper port tests on the basis of status changes in a
defined time period
Monitored events - monitoring of device events, including alarms and normalisation via
LAN1, GPRS, and text message for the following event types:
o Input 1-8
o Tamper 1-2
o AC loss
o Battery loss
o Voltage low sleep
o Output 1-2
o DTMF received
o Service mode
o Device reset
o Errors
o Input 1-8 lock
o Tamper 1-2 lock
o SMS limit reached
o Configuration changed
o CLIP received
o GSM loss
o GPRS loss
o Server communication loss
o Communication canal changed to SMS
o Device start
o Device time update
o Modem reset
o LAN cable plugin
o GPRS limit reached
o NO/NC test
o DTMF test
1
The LAN option is only available for ArrowDuo devices and
is not available for ArrowSolo devices
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8.5
Arrow
Limits and telephone numbers
The limits and telephone numbers tab is for configuring sent data limits and telephone
numbers accepted by the device.
The tab has the following settings:
Enable SMS limit - activates the limit of text messages sent from the device. If the limit is
exceeded the device reports this event and optionally can block the transmission channel
o SMS limit - the maximum amount of text messages sent
o Block SMS canal after limit reached - blocks the sending of messages once the defined
limit has been reached
Enable GPRS limit - activates the limit of data sent via GPRS. If the limit is exceeded the
device reports this event and optionally can block the transmission channel
o GPRS limit - maximum amount of data packets sent
o Block GPRS canal after limit reached - blocks the sending of data once the defined limit
has been reached
o GPRS session cost - calculates the data to a round figure for one GPRS session,
resulting in the provider calculating the cost incurred
Information about detailed costs of GPRS sessions and text
message sending must be obtained from a given mobile
phone provider.
Commands can be used to change the limits or reset the
current counters for text messages or GPRS data (details in
Text message commands).
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Advanced configuration
45
Accepted phone numbers for SMS - accepted phone numbers for receiving messages
with text message commands
o Accept all - accept messages from all telephone numbers
o Reject all - reject all messages from any telephone number
o Accept from list - this option allows the configuration of up to 10 accepted telephone
numbers
Accepted phone numbers for GSM - accepted telephone numbers for receiving output
control commands by establishing a CLIP connection (details in Outputs)
o Accept all - accept connections from all telephone numbers
o Reject all - reject all connections from any telephone number
o Accept from list - this option allows the configuration of up to 10 accepted telephone
numbers
8.6
Alarm panel and landline
The Alarm panel and landline tab is for configuring connections with a connected alarm panel
and a landline.
The tab has the following settings:
Enable external land line - activates a connected external landline (details in Installation and
connection).
Prefix for redirection to external land line - after receiving a defined number prefix tone from
a connected alarm panel, the landline is activated for a short time to allow direct DTMF
transmission to the monitoring station.
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Arrow
Caution! After sending the prefix the alarm panel must pause
before dialling the monitoring station telephone number.
Maximum transmission time - landline activity time after identification of prefix
After receiving the prefix, the transmitter ignores DTMF
communication from the alarm panel while the landline is
active.
Automatic redirection to external landline - active landline for defined events:
o Never redirect
o Redirect if GSM network is down
o Redirect if there is no connection to the server
Transmission format - alarm panel transmission format:
Transmission formats available:
o DTMF - transmission format viz tonal dialling
Do not check control sums - this option blocks checking of control sums
Acknowledge length - acknowledgement length, from:
Short - 200 ms
Long - 750 ms
o FSK - transmission format via FSK protocol
Amount of handshake - number of handshake attempts
Wait for transmission - transmission waiting time
Maximum transmission time - the maximum time for transmission
Generate 440 Hz dialtone - generates a 440 Hz signal for alarm panel line
Acknowledgment delay - delay in event acknowledgement for alarm panel
The transmission format and acknowledgement length
settings must be in accordance with the alarm panel
instructions of use.
8.7
Firmware
The Firmware tab is for changing or updating the current device software
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Advanced configuration
47
The tab has the following settings:
Firmware file path - the file path to the software file
Start - start update process
Cancel - stop update process
The software update procedure does not remove the current
device configuration. However, before installing the update,
the manufacturer recommends saving a current configuration
backup file.
After clicking the start button, the user must enter the
configuration change password - settings can be found on
the tab:
Connection -> Installer code.
If Cancel is selected during firmware update, no changes are
made to the device software and the previous software is
restored.
8.8
Service logs
Service logs allow service diagnostics of devices and contain detailed information about the
work of device.
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Arrow
Events are stored in the local memory in the case of:
reported errors during work of device
the transition to service mode by holding the function button for 9 seconds (see Function
key and reset)
execution of GSM or monitoring center command (Ethernet / GPRS) (details: SMS
commands)
Logs reading is possible from the configurator, both with USB connection or remotely via
Ethernet channel / GPRS.
9
Basic alarm panel functions
The transmitter can function as a simple alarm control panel.In this case, depending on
thedevice status (armed or disarmed) it sends or ignores events of the specified inputs, eg.
the connected detectors.
The state of a device may be change via
changing the state of the input (eg. Connected remote) (see Inputs)
defined SMS command (see Monitoring)
remote command from monitoring center.
Any change can be set with a delay, allowing to leave the object in case of arming, or
disarming the object at a specified time.
Sound signal can be connected to the output, which informs about the current status, status
change or violation of the object (see Outputs).
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Basic alarm panel functions
49
Using the device as a control panel, detectors and siren must
be supplied from an external power source.
10
Text message commands
The device can receive text message commands. Depending on the message content it is
possible to change the basic device configuration, including setting data limits and controlling
specific outputs.
Messages can be accepted from any telephone number, or only from certain defined
numbers. The list of authorised numbers is visible in the device configuration (details in Limits
and telephone numbers).
The device is protected from unauthorised issuing of
commands by a device password (password configuration
details are in the chapter - Connections).
Every text message sent to the device must therefore contain
the service password preceded by the command
PAS=<password>, e.g.
PAS=nextinstallator
For default device configuration password control is disabled.
Several device commands can be sent using just a single
message. Each command must be separated from the next
with a space or a comma, but the commands can be in any
order, e.g.
PAS=nextinstalator APN=internet USR=user
PSW=pass
or
PAS=nextinstalator,PSW=pass,USR=user,APN=int
ernet
Device configuration change commands (requires the installator password)
Command
Description
PIN = <SIM card PIN>
Enter the PIN for the SIM card installed in the device
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Arrow
APN = <APN name>
Enetr the APN server name
USR = <APN user>
APN username
PSW
=
password>
APN user password
<APN
IPA = <IP address>
Main server IP address or domain name
IPA2=<IP address>
Backup server IP address or domain name
POA = <IP port>
IP port used by the main server for connection
POA2=<port IP>
IP port used by the backup server for connection
DNS1=<IP>
Main DNS server
DNS2=<IP>
Backup DNS server
GPRSTST=<time>
Test signal via GPRS at defined intervals (seconds)
SMSTST=<time>
Test signal via SMS at defined intervals (seconds)
ENC=<1/0>
Encryption on/off
CALAN=GPRS
GPRS channel via which the device will send signals
CANAL=GPRSSMS
GPRS and SMS channels via which the device will send signals
CANAL=GPRSLAN
LAN + GPRS channels via which the device will send signals
CANAL=LAN
LAN channel via which the device will send signals
CANAL=LANGPRS
LAN and GPRS channel via which the device will send signals
CANAL=LANGPRSSM LAN, GPRS and SMS channel via which the device will send
S
signals
LOA = <SMS limit>
Set limit of text messages sent from the device
RSC = 1
Reset the text message counter
RGC = 1
Reset the GPRS data counter
RST=1
Restart the Arrow device
NPS
=
password>
<Installer Change of installer password
LOG=1
Turning on logging of device (see Service Logs) (also available
with the operator password)
LOG=0
Turning off logging of device (also available with the operator
password)
KEY=<encryption key> Setting the encryption key for LAN / GPRS transmission
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Text message commands
51
Resetting the text message and/or GPRS data counters
zeroes the current status of sent messages/bytes.
Changing the server connection configuration requires device
restart. Therefore, any text message with a device
configuration change command must finish with the
command RST=1. Below is an example of a device
configuration text message:
PAS=nextinstalator, APN=internet,
USR=internet,IPA=server.next.biz.pl,POA=5000
,RST=1
Configuration reading and current device limit commands are as below:
Command
Description
SGC = 1
Requires the installator password:
In reply the device sends the user a return message containing:
the defined APN server name (APN=...)
the APN username and password (USR=... PSW=...)
the address of the main server that the device connects to (IPA=...)
the main server port (POA=...)
the device sent message limit (LOA=...)
the GPRS sent data limit in kB (SGL=...)
INF = 1
Requires the installator or operator password:
In reply to a text message containing this command, the user receives a
return message with information about:
the owner and name of a given device
the number of the account to which the Arrow device belongs (Obj=...)
the device serial number (HW=...)
the defined text message limit (LS= ...)
the current counter reading for sent text messages (TS= ...)
the defined GPRS sent data limit (LG= ...)
the current counter reading for bytes sent via GPRS (TG= ...)
the time of the last device launch
the firmware version
STA = 1
Requires a installer or operator password:
In response, the device sends a message to the user with feedback:
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Arrow
last connection time
device serial number
GSM reach level
battery voltage level
state of device
Output control commands:
Command
<output name>
<status name>
Description
= This changes the status of one of the two configured device
outputs (for details look in device configuration - Outputs).
For monostable outputs only one status can be given,
whereas two statuses can be given for bistable outputs.
Output names and available output status names are defined
in the device configuration under Outputs).
Below is an example text message for controlling output 1
using the default device configuration:
PAS=nextinstalator, OUTPUT1=ACTIVE
Commands of device state change, details of the central functions (require a operator or
installer password):
11
Komenda
Opis
ARM/DISARM
The default command for the arm / disarm transmitter (details:
Central Functions)
Function and reset button
The device is equipped with two buttons (see device Parameters)
The reset button restarts the device.
The function button allows for additional control of the device, including restoring factory
settings.
The functions available via the function button depend on how long the button is held:
N
Time held
o.
Function
Description
I
Service mode
The device status and any errors are displayed for 20
seconds using the LED diodes (details in Error list).
1 sec
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Function and reset button
N
Time held
o.
Function
53
Description
The GSM signal is displayed for 20 seconds using the
LED diodes:
II
3 secs
Check GSM
signal level
The GSM signal strength is indicated by
the number of diodes lit:
0 - no GSM signal
1 - possible signal loss
2 - weak
3 - average
4 - excellent
Message sending and receiving, displayed using the
LED diodes:
III 5 secs
Check server
connection
Test PING sent to server. If:
the server answers within 5 seconds,
the green diode starts to flash
the server does not answer within 5
seconds, the red diode starts to flash
Information about outstanding events in the buffer,
displayed using the LED diodes:
IV 7 secs
Check signal
buffer
V 9 secs
Turning on
logging of
device
If there are outstanding events that have
not been sent to the server, the NO/NC
diode remains lit for 5 seconds.
Turning on recording of detailed events and errors,
useful for diagnostic of device. Logs are stored in the
device memory, readable when combined with the
configuration program via USB or LAN / GPRS (details
Service Logs)
VI 30 secs
Restore
factory
settings
Restores manufacturer default configuration (see
Restore factory settings).
VI 40 secs
I
Canceling the causes the output from the service mode, none of the
service mode options on the list will be executed.
The subsequent function options change after a defined time
period. This is signalled by all the diodes flashing
simultaneously.
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Arrow
If the user presses the FUNC button for longer than is
defined, releasing the button results in no action being taken.
(the queue of function options is not repeated).
12
Restore factory settings
Below is the procedure for restoring factory settings on the device:
hold the FUNC button for a minimum of 30 seconds
the LED diodes will then flash for 10 seconds
while the diodes are flashing, release the button
the device configuration is now restored to the factory settings recommended by the
manufacturer
Restoring factory settings also applies to passwords.
Restoring defaults will disable password controls (see
Advanced Configuration - Connection).
Holding the function button for longer than 40 seconds will not
cause the factory settings to be restored (details in Function
and reset button).
13
LED indicators
This chapter describes how Arrow devices communicate information using the LED diodes.
The diodes indicate the device status as below:
Diode
Diode
descripti
on
Status
Device status description
POWER
(green)
Correct power supply
ERROR
(red)
Device error notification (details in Error
list).
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LED indicators
Diode
Diode
descripti
on
NO/NC
(yellow )
Status
55
Device status description
NO/NC device input status change
Modem has not logged on to the network.
The modem has logged on to the network,
but there is no connection to the server.
GSM
(blue)
The modem is logged on to the network
and the server.
Sending or receiving data.
The dialer is working properly and is
waiting for a telephone exchange to be
added.
DIALER
(yellow )
The dialer is connected to the telephone
exchange and is waiting for a telephone
number to be dialed.
Sending or receiving DTMF.
No LAN network available
LAN network available, no connection to
the server.
LAN
(blue)
1
LAN network available, active connection
to the server.
Sending or receiving data via LAN.
POWER
(green)
ERROR
(red)
GSM
(blue)
NO/NC
(yellow )
LAN
1
(blue)
© 2016 NEXT! s.c. S.Piela, B.Dryja
Rebooting the device.
56
Arrow
1
14
The LAN diode is only available on Arrow Duo devices.
Error list
This chapter lists device errors that may appear.
Errors are indicated using the LED diodes after the service
mode is enabled using the device function button (see
Function button).
List of common errors for both Arrow Solo and Arrow Duo devices:
Error description
LED diode indication
No SIM card installed
Incorrect PIN code entered for the SIM card
GSM modem damaged
Antenna not installed or badly installed
No battery
Low battery level
Battery fault
© 2016 NEXT! s.c. S.Piela, B.Dryja
Error list
Telephone line power circuit damaged
Error or no communication between the device and the
alarm panel
Error or no communication with the GPRS server
List of additional errors for Arrow Duo devices (related to LAN transmission).
Error description
LED diode indication
Network cable removed from device
No reply from server
Diodes showing an error remain lit.
15
Event code list
Below is a list of default event codes generated by the device together with descriptions:
Kod
Opis
1
Input 1 violation
2
Input 2 violation
3
Input 3 violation
4
Input 4 violation
5
Input 5 violation
6
Input 6 violation
7
Input 7 violation
8
Input 8 violation
0A
Sabotage input 1 violation
0B
Sabotage input 2 violation
1
Input 1 normalization
© 2016 NEXT! s.c. S.Piela, B.Dryja
57
58
Arrow
Kod
Opis
11
Input 1 normalization
12
Input 2 normalization
13
Input 3 normalization
14
Input 4 normalization
15
Input 5 normalization
16
Input 6 normalization
17
Input 7 normalization
18
Input 8 normalization
1A
Sabotage input 1 normalization
1B
Sabotage input 2 normalization
2
Input 2 normalization
21
Input 1 lock
22
Input 2 lock
23
Input 3 lock
24
Input 4 lock
25
Input 5 lock
26
Input 6 lock
27
Input 7 lock
28
Input 8 lock
2A
Sabotage 1 lock
2B
Sabotage 2 lock
3
Input 3 normalization
31
State of output 1
32
State of output 2
33
No events from output
34
No DTMF event
35
LAN cable available
36
DNS error
37
DHCP error
38
LAN cable fault
39
Battery connection
3A
GPRS main server connection
3B
GPRS backup server connection
3C
LAN main server connection
3D
LAN backup server connection
3E
LAN connection error
4
Input 4 normalization
41
Input 1 lock restore
42
Input 2 lock restore
© 2016 NEXT! s.c. S.Piela, B.Dryja
Event code list
Kod
Opis
43
Input 3 lock restore
44
Input 4 lock restore
45
Input 5 lock restore
46
Input 6 lock restore
47
Input 7 lock restore
48
Input 8 lock restore
4A
Sabotage input 1 lock restore
4B
Sabotage input 2 lock restore
5
Input 5 normalization
55
Low battery
56
Battery failure
6
Input 6 normalization
65
Battery voltage is normal
66
Pow er dow n
7
Input 7 normalization
8
Input 8 normalization
99
TEST
9E
Service mode off
9F
Service mode on
A1
Received call
A2
Executed call
A3
Register in GSM
A4
Out of GSM range
A5
Problem w ith GPRS connection
A6
Connection w ith server
A7
Problem w ith server connection
A8
Device fault
A9
Buffor overflow
AA
Outgoing call
AB
Incoming call
AC
Configuration change
AD
SIM card error
AE
Modem error
AF
Closing connection
B0
GSM (SMS) Connection problems
B7
Modem restart
B8
Device reset
BB
Device restart
BA
Exhaustion SMS counter
© 2016 NEXT! s.c. S.Piela, B.Dryja
59
60
16
Arrow
Kod
Opis
C0
Start-up
C4
No pow er AC
C5
Back pow er AC
CALLINC
Amount of incoming calls - $V[B]
CALLOUT
Amount of outgoing calls - $V[B]
DATAINC
Amount of incoming data - $V[B]
DATAOUT
Amount of outgoing data - $V[B]
GSM
GSM range - $V
Hi0
Test
Hi1
SIM card error
Hi10
GPRS server not respond
Hi11
LAN error
Hi12
LAN server not respond
Hi2
Incorrect SIM card PIN
Hi3
GSM modem error
Hi4
Antenna error
Hi5
No battery
Hi6
Low battery voltage
Hi7
Damage to battery
Hi8
Phone line error
Hi9
Alarm control panel communication error
POWER
Battery charge level - $V
SESSIONS
Amount of sessions - $V
Technical parameters
Technical parameters for Arrow Solo/Duo devices:
Event buffer
500 events saved in a loop
Visual signal
YES
Audio signal
none
Power supply
16V AC (50-60Hz)
Average/maximum device power
consumption:
Arrow Solo
200mA / 500mA
Arrow Duo
270mA / 500mA
Fuse
Backup
1A 250V
power
supply 12V DC gel battery with a recommended capacity of
© 2016 NEXT! s.c. S.Piela, B.Dryja
Technical parameters
(recommended)
7Ah
Maximum battery charging power
500 mA
Minimum voltage
battery fault
for
61
reporting U < 10,5 V +/- 0.2V
Minimum voltage for battery cutoff
U < 10,5 V +/- 0.2V
Output voltage
OUT1
Open Collector
OUT2
Open Collector
AUX
12 - 14 V
RING
18 V
Load
OUT1, OUT2
100 mA
GSM modem
Modem Quectel M10E compatible with GSM networks
at a frequency of 850/900/1800/1900 MHz
Operating temperature range
5°C ÷ 40°C
Device dimensions (length x width
x height)
Arrow Solo:
137x102x30 mm
Arrow Duo:
158x102x30 mm
Arrow Mini:
105x75x30 mm
Interfaces
Maximum cable length
NO/NC
100 m
USB
1.5 m
LAN (Arrow Duo)
twisted cable category 5 or above - 100 m
Power supply
2m
© 2016 NEXT! s.c. S.Piela, B.Dryja
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