Brochure The new sustain range brochure Size 8.25 MB

Brochure The new sustain range brochure Size 8.25 MB
Specifiers
Vaillant products are available for
installers to purchase from reputable
heating merchants in the UK. To find
contact details for your nearest
Vaillant Key Account Manager
telephone: 0345 602 0262 or visit
www.vaillant.co.uk/specifiers
We can provide you with bespoke
solutions to accommodate a variety
of different installations. To discuss
your requirements, please contact your
nearest Vaillant Key Account Manager.
Telephone: 0345 602 0262
General Enquiries
Technical Enquiries
If you are unsure of who you need to
speak to or you have a general enquiry,
our friendly reception staff will happily
point you in the right direction.
Telephone: 0345 602 2922
For technical assistance:
Telephone: 0344 693 3133
Email: technical@vaillant.co.uk
Training
Spares Enquiries
To book or enquire about training
courses and centres in your area,
telephone: 0345 601 8885 or email
training.enquiriesuk@vaillant-group.com
Telephone: 01773 596 615
Option 1: Vaillant stock availability
Option 2: If you require a part number
Vaillant social housing boiler range
Installers
The OVERVIEW Brochure
Contact details
Why Vaillant?
Because social housing is where we’re right at home
Vaillant is working in partnership with National Energy Action to reduce fuel poverty.
Vaillant Group UK Ltd.
Nottingham Road, Belper, Derbyshire DE56 1JT
Telephone: 0345 602 2922 www.vaillant.co.uk/specifiers info@vaillant.co.uk
VA17 SBRO | June 2017
Vaillant social housing boiler range
The OVERVIEW brochure
Contents
Why Vaillant?
4
Our social housing partners
6
Corporate Social Responsibility
7
How we can support you
10
ecoFIT sustain
12
ecoFIT sustain accessories
18
ecoTEC sustain
19
ecoTEC sustain accessories
25
Flue technical summary
26
Flue solutions
28
Schematics and wiring diagrams
30
Controls34
Renewables solutions
38
Sustainability40
Training42
Contact43
Why Vaillant?
Why Vaillant?
140 years of innovation
Setting the standards since 1874
We’re part of the Vaillant Group, a global leader in the development of high-efficiency heating and hot water products.
Founded in Germany 140 years ago, the Vaillant Group supplies innovative solutions to more than 60 countries all over
the world – saving energy, conserving resources and enhancing people’s quality of living.
At Vaillant, we think ahead. By choosing our heating systems, you choose the pioneering excellence of German design
and UK manufacturing expertise, created with the needs of the social housing market firmly in mind.
Over 40 years of experience in social housing
Values you can identify with
As a family-run company with a considerable
reputation, we believe in an approach that’s both
ethical and responsible.
We’re truly dedicated to making our products, services
and relationships with our customers the very best we
can. We think ahead, with one eye always firmly on the
future, pioneering, innovating and always ready for the
next step. We’ve long-built our reputation on being a
company our customers know they can trust; and, of
course, we put those customers at the heart of
everything we do.
The Vaillant promise
It’s not simply about putting a boiler on the wall. With products designed specifically for the social housing market and
a range of helpful support, we’ll work closely with you to make managing your housing stock easier.
“Wandsworth Borough Council
have been installing Vaillant
boilers for a number of years.
Vaillant are our preferred
boiler manufacturer due to
the fantastic efficiency levels,
long lifespan, high performance
and great controllability of
their products.”
Peter Hedges, Heating Manager,
Housing Management Services,
Wandsworth Borough Council
• Our world-class research and development team are committed to developing affordable and sustainable products
• W
e have a proud history of innovation, creating heating systems to meet future demand – standards that give you
greater peace of mind
• O
ur sustainability strategy is key to our product development. The Vaillant Group combines its sustainability
activities into one strategic programme, called S.E.E.D.S. with quantifiable targets in the areas of Sustainability in
our Environment, Employees, Development & Products and Society (see pages 40 & 41)
• W
e invest heavily in our people. Gold Investors in People accredited, we’re committed to state-of-the-art training and
development at our seven UK regional centres of excellence
• Q
uality is key here: our products meet ISO 9001, 18001, 14000 and most are Quiet Mark approved, which means that
they use innovative and efficient technology that guarantees reduced noise levels
We aim to be the leading premium brand for sustainable
and responsible system solutions and services for
heating, hot water and renewables.
4
5
Our social housing partners
Corporate Social Responsibility
Social housing:
where we’re right at home
You can rely on Vaillant’s expertise in the social housing market to make the most of your heating portfolio.
We work in partnership with registered social providers and local authorities to provide long-term, low maintenance
heating solutions. We understand the unique challenges of social housing, drawing on over 40 years of experience
to provide solutions that are efficient, cost-effective and future-ready.
Helping local communities
Corporate Social Responsibility is right at the heart of Vaillant. We’re incredibly proud of our work to benefit charities
and local communities in need. Over the past year we’ve contributed our skills, people and facilities to aid a variety of
projects nationally. For 2017 we have chosen to support National Energy Action (NEA) as our main charity.
Supporting National Energy Action (NEA)
Vaillant are a partner of NEA, a national charity seeking
to end fuel poverty.
• Developing and managing demonstration projects that
show innovative ways of tackling fuel poverty
• Providing advice and guidance to installers on good
NEA work across England, Wales and Northern Ireland,
practice in delivering energy efficiency services to low
with their sister charity Energy Action Scotland, to ensure
income households
that everyone can afford to live in a warm, dry home.
• Developing national qualifications and managing their
In partnership with central and local government, fuel
implementation to improve standards of
utilities, housing providers, consumer groups and voluntary
practical work and quality of energy advice
organisations, NEA undertake a range of activities to address
the causes and treat the symptoms of fuel poverty including; For every ecoFIT sustain purchase
we will be donating £2 to NEA
• Campaigning to ensure that the needs of fuel-poor
households are recognised and addressed
“Vaillant have provided our tenants
with an improved product and service.
We are installing more new Vaillant boilers
every year. Reliable product and service to
support makes my life a lot easier.”
Howard Worwood, Gas Production Supervisor,
Severn Vale Housing
“Moat have been installing Vaillant boilers
for many years. Vaillant provide reliability,
serviceability, best value and efficiencies
of their extensive product range.”
Jason Amos BSc, Director of Property Services, Moat
“Curo Group specify Vaillant products as
our central heating boiler of choice due to
the unrivalled quality of the product.”
Dean Roberts, Gas Safety Manager, Curo Group
“Southampton City Council have used
Vaillant as our preferred boiler for many
years. This is down to Vaillant offering us,
value for money, reliability and longevity.”
Kevin Burke, Gas Technical Services Manager,
Southampton City Council
6
“We have worked very closely with
Vaillant for many years and have always
had a strong, reliable and trustworthy
relationship. The service and support
that we receive has always been of a
high standard.”
• Researching and analysing the causes and extent of
fuel poverty and developing policies which will address
the problem
Jane Duckers, Procurement Officer, Wales & West Housing
“The Acis Group have been successfully
using Vaillant for years. We specified them
on the promise of quality and reduced
lifecycle costs. Our repairs section are
gradually benefiting from this decision.”
James Hamilton, Project Manager, Acis Group
“Liverpool Mutual Homes has a trusted
and long-serving partnership with Vaillant.
Vaillant offer great professionalism and
attention to detail to deliver what is a
fantastic result for all concerned.”
Chris Bowen, Assistant Development Director,
Liverpool Mutual Homes
“Willerby were confident Vaillant would be able
to provide cost-effective, energy-efficient
heating systems for our homes. The easy
installation of the Vaillant ecoTEC range
made the whole process straightforward.”
Phil Parks, Innovations Technical Sales Manager, Willerby
Derby Homes
Normanton Project
South Staffordshire
Housing Association
Smartening up the streets
for a better community
Reducing costs and pollution
We joined forces with Derby Homes and Derby City
Council to tidy up residential streets in Normanton,
making a real impact on a community where there’s a lack
of clean, affordable and safe housing.
Clearing waste, weeding and washing the streets, painting
window sills – and even getting local kids involved in
planting hanging baskets for their homes – our volunteers
helped build relationships with residents whilst giving the
local streets a makeover.
We’ve supported a project to introduce a fleet of
electric cars for their staff to use when they visit
tenants. The E-cars, which are up to 80% cheaper to
run, won’t just save on travel costs, they’ll also
considerably reduce emissions.
7
The ecoFIT sustain
and ecoTEC sustain
A perfect fit for social housing
Affordable
Reduced total cost of maintenance thanks to
easy-to-fit parts for servicing and warranty, combined
with premium build quality.
Connected
A range of simple controls including the innovative
vSMART™ provide tenants with a high-efficiency heating
solution that can be controlled from a smartphone.
Manageable
Connects to the www.vaillant-solutions.co.uk asset
management portal, which provides landlords with
complete visibility of Vaillant products in every property.
8
ecoFIT sustain
ecoTEC sustain
9
How we can support you
How we can support you
More support, lower costs
Connected solutions – helping you manage your heating stock
Working with Vaillant has never been easier. From packages that predict maximum repair costs to technology that
helps to reduce your costs, our solutions support you from start to finish.
Vaillant have a number of advanced connectivity solutions available now and in the near future. We work with our
clients to realise the best solution for their needs. These solutions can reduce costs of service and maintenance by
remote monitoring and diagnosis. To find out more please contact your local Key Account Manager.
Reduced total ownership costs
Vaillant products are manufactured here in the UK in our award-winning production facility, where our industry-leading
manufacturing processes ensure outstanding quality and reliability. We can also provide cost of ownership models with
extensive data analysis so you can see the whole life costing to predict a maximum cost for repairs and spare parts.
The Total Cost of Ownership model is made to your specification and includes boiler type, design life and warranty,
and can also include merchant rebate and discounts, as well as labour rates and service costs illustrated with text and
graphical data.
Spares and support,
year after year
We are committed to responsible spares provision
and provide spares for a minimum of 15 years after
production ceases. We have a nationwide network of
genuine spares stockists and a dedicated spare parts
team to help you identify the parts you require.
It makes ownership simple and straightforward: you benefit from a long-term lower cost of ownership, supported by
the best service and warranty operation of any UK heating manufacturer.
To find out more about our Total Cost of Ownership model, please contact your local Key Account Manager.
See page 43 for more information.
Service you can count on
The quality of our products is matched by the quality and
reliability of the Vaillant support and back-up we provide.
On those rare occasions where it’s needed, the industry’s
largest dedicated service department is here to help.
With over 200 national service engineers (and additional
renewable and commercial engineers) with an outstanding
95% first-time fix rate, Vaillant have the expertise to
provide fast, dependable support. You can rely on our next
day service, dedicated call centre open 364 days a year,
technical helplines and online information.
Easy asset management
The Vaillant Solutions portal makes life simple for social
landlords and contractors, allowing you to manage your
heating assets online.
View properties, projects, performance and system water
test results at a glance online to make managing your
heating assets quick and easy. Making sure the system water
is clean can reduce the chance of future boiler breakdowns
by up to 83%. With Vaillant Solutions, you’ll be notified of
the results as soon as they’re completed.
Find all the information you need in one place, including;
registering guarantees, fault code information, creating
ErP labels and access to our user guides and spares catalogue.
Visit www.vaillant-solutions.co.uk
for more information
“Vaillant Solutions allowed us to become more efficient with our day-to-day repairs,
with all our order history stored online by address for easy reference. The Vaillant
Solutions water testing facility keeps installation standards at a high level and leads
to best practice. So there are no different rules for each department which can cause
so many problems.”
10
Jane Duckers, Procurement Officer, Wales & West Housing
“Vaillant provide a breakdown service that is second to none... the availability of
heating spares is paramount to us and the availability of items has not once been a
concern to me.”
Dean Roberts, Gas Safety Manager, Curo Group
11
ecoFIT sustain
ecoFIT sustain 25, 30, 35
Compact, cupboard fit and flexible
with high SAP efficiency
ecoFIT sustain is compact in size, and for the first time in the Vaillant portfolio, a rear flue option can be installed for
convenient cupboard fit installs. ecoFIT sustain’s highly efficient aluminium heat exchanger delivers a high SAP rating
for new builds, ensures compliance with the latest building regulations and most importantly, delivers lower fuel bills
for your tenants.
With up to a 4% improvement above the Target Emission Rate (TER) for a typical 100m2 property, ecoFIT sustain
allows savings on other building materials such as the insulation.
up to
4%
improvement
on TER
Highest ever SAP
performance
ecoFIT sustain boiler range
ecoFIT sustain is Vaillant’s ErP ‘A’ rated boiler range that has been designed for specification in the social housing
market with low maintenance in mind, offering a long-term predictable cost of ownership. Its compact, cupboard fit size
has the option of rear or top flue, offering flexible siting and market-leading efficiency.
Designed using silicone composite automotive-grade aluminium, the boiler’s heat exchanger is a high-quality,
high-efficiency component that makes the boiler not only light to install, but also easy to maintain.
The ecoFIT sustain combination boiler has a wide range of outputs, and where a specification requires a system or
regular open vent boiler, Vaillant’s ecoFIT pure products can be used. All ecoFIT boilers are compatible with a wide range
of Vaillant controls, including the innovative app-based vSMART™ control and wired or wireless room thermostats.
Within the Product Characteristics Database (PCDB) the efficiency of a boiler is detailed under various conditions.
The most common value is the SAP annual efficiency. This is the overall efficiency of the product measured across all
heating seasons and includes the efficiency of the hot water supply for combination boilers. The summer and winter
efficiency show how well the product performs for these specific seasons and the comparative hot water demonstrates
how efficiently the product supplies the hot water compared to providing heating for the building.
Product Characteristics Database (PCDB)
Category = boiler, mains gas, combi
Article number
PCDB Index number
SAP annual efficiency [%,Hs]
ecoFIT sustain
25kW
ecoFIT sustain
30kW
ecoFIT sustain
35kW
0010020392
0010020393
0010020394
017958
017959
017960
89.3
89.3
89.3
90.2
90.2
90.2
87.3
87.3
87.3
81.1
78.7
81.5
SAP winter seasonal efficiency [%,Hs]
SAP summer efficiency [%,Hs]
Comparative hot water efficiency [%,Hs]
12
13
ecoFIT sustain 25, 30, 35
Key components and boiler dimensions
Aluminium range of combination boilers
• Fully modulating low NOx burner and fan
For improved energy efficiency
The ecoFIT sustain range of combination boilers offers
an excellent size-to-output ratio, giving your tenants
great comfort whilst ensuring a small footprint. Use of
sustainable materials also means the boiler is highly
recyclable. The range features 25, 30 and 35kW models
Combination boilers – ecoFIT sustain 25kW / 30kW / 35kW
• Recognised Grundfos high-efficiency pump
Modulating high-torque pump uses low energy to deliver
a balanced output to meet the boiler demand, helping to
reduce energy consumption
to suit all types of tenant properties.
Key features and benefits:
• Cupboard fit
Compact size 702mm (H) x 390mm (W) x 295mm (D)
offers flexibility of siting including the option
to cupboard fit
12
• Built-in two-stage frost protection
To ensure optimal performance all year round
11
• Warm start function
Provides tenants with instant hot water
10
• Modulation range of up to 1:5
Ensuring low energy consumption and
maximum efficiency
• Choice of rear or top flue
For flexible siting options in a wide variety of properties
9
8
14
• Clear bright LCD display
Easy-to-read boiler display wherever it is sited
• High SAP performance
Helps reduce new build costs by up to 4% on TER.
Highly efficient and economical to run — up to an 89.3%
efficiency rating (SAP 2009)
7
15
• Best-in-class flue length
Flue lengths up to 10m
6
• Controls compatibility
Compatible with a wide range of Vaillant room
thermostats, wired and wireless controls including
the vSMART™ app-based control with weather
compensation, reducing running costs for tenants
• High-quality lightweight aluminium heat exchanger
Lightweight, compact design offers long life with
an excellent power-to-weight ratio to make installs/
maintenance easier
5
3
2
• ErP ‘A’ rated product
Suitable for both refurbishment and new build with
lower running costs to reduce tenant heating bills
• Familiar Vaillant diagnostics
Offers quick and easy maintenance for your
maintenance team
16
4
• Quiet Mark accredited
Thanks to being ultra-quiet whilst in operation
• Heat exchanger includes patented 4-sided cooling
Increases efficiency and reduces stress to minimise
the cost of maintenance over the life of the product
13
• Patented condensate trap
Easy install with a safety back-up
17
1
20
Vaillant controls designed to help maximise your system to its full potential.
For full details of our range of compatible controls please see pages 34-37.
14
18
Key
Heating controls:
+
19
+
vSMART™
VRT 350
VRT 350f
VRT 15
timeSWITCH 160
VRT 50
timeSWITCH 150
App controlled,
programmable
room thermostat
Wall mounted,
programmable
room thermostat
(with wireless option)
230v analogue
room thermostat
Fascia mounted
2 channel timer
Intelligent digital
room thermostat
Fascia mounted
analogue timer
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Electronics box
Heating circuit expansion relief valve
Plate heat exchanger
Condensate trap
Flue gas pipe
Pressure sensor
Flue gas analysis point (for rear flue
gas connection)
Ignition transformer
Gas valve
Air intake pipe
Fan
12. Supply air measuring stub pipe (for upper flue
gas connection)
13. Flue gas analysis point (for upper flue
gas connection)
14. Primary heat exchanger
15. Heating expansion vessel
16. Purge hose
17. Volume flow sensor
18. Heating pump
19. Bypass
20. Diverter valve
15
Key components and boiler dimensions
Dimensions
1
ecoFIT sustain 25, 30, 35
Minimum clearances
2
3
4
5
Technical data
Unit of measure
ecoFIT sustain 25
ecoFIT sustain 30
ecoFIT sustain 35
Boiler type
combi
combi
combi
Model output
25kW
30kW
35kW
0010020392
0010020393
0010020394
702 x 390 x 295
702 x 390 x 295
702 x 390 x 295
47-044-71
47-044-72
47-044-73
Rear and top flue
Rear and top flue
Rear and top flue
General
150mm (upper air/flue
gas connection)
20mm (air/flue gas
connection on the rear)
295
Article number
121
96
Boiler dimensions (HxWxD)
mm
Gas Council number
58
123
185
Flue options
58
123
Heating
Nominal heat output range at 50/30˚C
(condensing mode)
kW
5.3 - 19.1
6.5 - 19.1
7.5 - 19.1
Nominal heat output range at 80/60˚C
(non-condensing mode)
kW
5.1 - 18.3
6.1 - 18.3
7.2 - 18.3
Maximum flow temperature
˚C
80
80
80
Flow temperature range
˚C
10 - 80
10 - 80
10 - 80
Flow temperature factory setting
˚C
75
75
75
litres/hr
1.84
1.84
1.84
1:X
1:5
1:5
1:5
Maximum heat output for water generation
kW
25.7
30.6
35.7
Lowest water pressure to operate boiler
bar
0.3
0.3
0.3
l/min
1.9
1.9
1.9
bar
1
1
1
l/min
10.4
12.2
14.2
˚C
35 - 60
35 - 60
35 - 60
Expansion vessel size
litres
8
8
8
Gas inlet connection (pipe size)
mm
15
15
15
Heating flow and return connections (pipe size)
mm
22
22
22
Hot and cold water connections (pipe size)
mm
15
15
15
Stainless/
Aluminium
Aluminium
Aluminium
Aluminium
Boiler lift weight (dry boiler)
kg
32
33
33
Key
Maximum horizontal flue length 60/100
m
10
10
10
1. Heating flow
2. Hot water connection
3. Gas connection
4. Cold water connection
5. Heating return
6. Connection on the back of the air/flue pipe
7. Connection on the top of the air/flue pipe
Permissible flue classifications
C13, C33, C43, C53
C13, C33, C43, C53
C13, C33, C43, C53
mg/kWh
38.9
38.3
37.2
A, A/A, A+
A/A
A/A
A/A
dBa
49
49
49
%
89.3
89.3
89.3
47mm
390
150mm
6
702
Approximate condensate volume at 50/30˚C
96mm
165mm: Flue pipe,
50/100mm diameter
275mm: Flue pipe,
80/125mm diameter
600mm
Modulation (maximum/minimum)
Domestic hot water
34
Lowest water flow for operation
5mm
5mm
min
min
600mm
Domestic hot water flow rate (at DT =
Mechanical
220
150
35K)
Hot water output temperature range
Boiler centre line
180mm
Optimum approx 250mm 7
600mm clearance in front of the
heat generator to enable easy
access for maintenance work
(the same as a door opening)
16
Lowest water pressure for maximum flow rate
Heat exchanger material
Performance
NOx (EN 15502-2-1)
ErP efficiency (Heating/DHW)
ErP decibel rating (sound power)
PCDB seasonal efficiency
17
ecoFIT sustain accessories
Article number
Description
0020237908
Small – aesthetic pipe cover panel
0020229924
Small spacing frame
0020237907
Universal upward piping kit
0020228140
Telescopic rear flue
ecoTEC sustain
Image
Spares availability
We are committed to responsible spares provision and provide spares for a minimum of 15 years after production
ceases. We have a nationwide network of genuine spares stockists and a dedicated spare parts team to help you
identify the parts you require.
ecoTEC sustain boiler range
ecoTEC sustain is a new generation of boiler, designed for specification in the social housing market with ease of use,
longevity and low maintenance in mind.
The ecoTEC sustain has the same footprint as Vaillant’s ecoTEC pro making it ideal for new installations and retrofit.
The range includes a top flue, simple controls and a 34kW output suitable for larger tenant properties.
The complete ecoTEC sustain range of combination boilers includes 24, 28 and 34kW models to suit all types of social
housing properties and is supplied complete with a fittings pack.
18
19
ecoTEC sustain 24, 28, 34
ecoTEC sustain 24, 28, 34
Simple to use and
competitively priced
Stainless steel range of combination boilers
Vaillant has developed the ecoTEC sustain using its market-leading experience to meet the needs of customers who
require a competitively priced option.
ecoTEC sustain has removable side panels and a push-fit flue system designed for easy access to all major components
to make installation and maintenance quick and simple. Its widely proven stainless steel heat exchanger is designed for
long life.
A large, easy-to-read illuminated LED display with simple control interface makes it easy to operate wherever it is sited
and a new, uniquely designed condensate trap with a safety back-up make it straightforward to install. ecoTEC sustain is
also compatible with current Vaillant flue components.
ecoTEC sustain’s highly efficient stainless steel heat exchanger delivers a high SAP rating for new builds, ensures
compliance with the latest building regulations and most importantly, delivers lower fuel bills for your tenants.
Within the Product Characteristics Database (PCDB), the efficiency of a boiler is detailed under various conditions.
The most common value is the SAP annual efficiency. This is the overall efficiency of the product measured across all
heating seasons and includes the efficiency of the hot water supply for combination boilers. The summer and winter
efficiency show how well the product performs for these specific seasons and the comparative hot water demonstrates
how efficient the product is between supplying the hot water compared to providing heating for the building.
Product Characteristics Database (PCDB)
Category = boiler, mains gas, combi
ecoTEC sustain
24kW
ecoTEC sustain
28kW
ecoTEC sustain
34kW
0010019980
0010019981
0010019982
PCDB Index number
18118
18119
18120
SAP annual efficiency [%,Hs]
89.2
89.1
85.2
90.1
90.0
90.1
80.0
79.9
80.0
62.5
62.4
62.5
Article number
The ecoTEC sustain range of combination boilers feature
a high-quality stainless steel heat exchanger, designed
with front access for ease of service, resulting in less time
and money spent on repairs and ensuring your tenants’
peace of mind.
The range features 24, 28 and 34kW models to suit all
types of tenant properties.
• Large illuminated blue on black LED display
Easy-to-read boiler display wherever it is sited with
simple fault code identifications
• Compatible with aroTHERM air-to-water heat pump
hybrid system
Making the perfect entry into renewable systems
• Familiar footprint and flue position
Makes replacing an existing ecoTEC pro with an ecoFIT
sustain quicker and easier; compatible with all existing
Vaillant flue components
Key features and benefits:
• Compact dimensions:
720mm (H) x 440mm (W) x 338mm (D)
For flexible siting options (ecoTEC sustain is the same
size as ecoTEC pro)
• High-quality heat exchanger
Stainless steel heat exchanger designed for long life and
easy maintenance
• Controls compatibility
Compatible with a wide range of Vaillant room
thermostats, wired and wireless controls including
the vSMARTTM app-based control with weather
compensation, reducing running costs for tenants
• ErP ‘A’ rated product
Suitable for both refurbishment and new build with
lower running costs to reduce tenant heating bills
• Removable side panels and push-fit flue system
For improved accessibility and ease of installation
• Modulating low NOx burner and fan
Lower emissions fulfil social housing green credentials
• Recognised Grundfos high-efficiency pump
Modulating high-torque pump uses low energy to deliver
a balanced output to meet the boiler demand, helping to
reduce energy consumption
• Patented condensate trap
Easy install with a safety back-up
SAP winter seasonal efficiency [%,Hs]
SAP summer efficiency [%,Hs]
Comparative hot water efficiency [%,Hs]
Vaillant controls designed to help maximise your system to its full potential.
For full details of our range of compatible controls please see pages 34-37.
Heating controls:
vSMART™
20
App controlled,
programmable
room thermostat
VRT 350
VRT 50
Wall mounted,
programmable room
thermostat
Intelligent digital
room thermostat
21
Key components and boiler dimensions
Key components and boiler dimensions
Combination boilers – ecoTEC sustain 24kW / 28kW / 34kW
Dimensions
2
3
4
5
6
7
165mm: Flue pipe,
60/100mm diameter
275mm: Flue pipe,
80/125mm diameter
13
12
14
10
1
9
58 58
123
135
110
75
164
16
99
15
338
11
Minimum clearances
8
123
5mm
5mm
min
min
440
8
17
7
9
A
18
6
10
180mm
Optimum approx 250mm
5
4
600
720
3
2
500mm clearance in
heat generator to en
access for maintenan
(the same as a door o
165mm: Flue pipe,
60/100mm diameter
275mm: Flue pipe,
80/125mm diameter
2
4
5
5mm
40
5mm
21
min
65 10
123
20
11
12
7
65
123
183
180mm
Optimum approx 250mm
Key
22
1. Electronics box
2. Diverter valve
3. Expansion relief valve
4. Plate heat exchanger
5. Condensate siphon
6. Gas valve
7.Fan
8. Compact thermal module
9. Ionisation and ignition electrode
10. Primary heat exchanger
11. Temperature sensor in the heating flow
12. Temperature sensor in the heating return
13. Connection for the flue pipe
14. Flue gas measuring stub pipe
15. Air intake pipe
16. Expansion vessel
17. Pressure sensor
18. Impeller sensor (hot water)
19. Automatic air vent
20.Heating pump
21.Bypass
500mm
125
19
1
180
min
6
500mm clearance in front of the
heat generator to enable easy
access for maintenance work
(the same as a door opening)
Key
1. Condensate siphon (condensate discharge
connection, 21.5mm diameter)
2. Heating flow connection
3. Heating expansion relief valve drain pipework
connection, 15mm diameter
4. Hot water connection
5. Gas connection
6.Cold water connection
7.Heating return connection
8.Drain cock
9.Flue pipe wall duct
10.Mounting bracket
11.Condensate siphon connection
12.Flue pipe connection
23
ecoTEC sustain 24, 28, 34
ecoTEC sustain accessories
Technical data
Unit of measure
ecoTEC sustain 24 ecoTEC sustain 28 ecoTEC sustain 34
General
Boiler type
combi
combi
combi
Model output
24kW
28kW
34kW
0010019980
0010019981
0010019982
47-044-79
47-044-80
47-044-81
720 x 440 x 338
720 x 440 x 338
720 x 440 x 338
Top flue only
Top flue only
Top flue only
Article number
Gas Council number
Boiler dimensions (HxWxD)
mm
Flue options
Article number
Description
002370109
Security fixing bracket
308650
Distance frame
Image
Heating
Nominal heat output range at 50/30˚C
(condensing mode)
kW
7.0 - 20.1
8.0 - 20.1
9.1 - 19.9
Spares availability
Nominal heat output range at 80/60˚C
(non-condensing mode)
kW
6.4 - 18.5
7.4 - 18.5
8.4 - 18.5
Maximum flow temperature
˚C
80
80
80
We are committed to responsible spares provision and provide spares for a minimum of 15 years after production
ceases. We have a nationwide network of genuine spares stockists and a dedicated spare parts team to help you
identify the parts you require.
Flow temperature range
˚C
30 - 80
30 - 80
30 - 80
Flow temperature factory setting
˚C
75
75
75
litres/hr
1.87
1.87
1.87
1:X
1 : 3.8
1 : 3.8
1:4
Maximum heat output for water generation
kW
24.3
28.1
34.0
Lowest water pressure to operate boiler
bar
0.3
0.3
0.3
l/min
1.7
1.7
1.7
bar
0.8
0.8
0.8
l/min
9.9
11.6
14.1
˚C
35 - 60
35 - 60
35 - 60
Expansion vessel size
litres
8
8
8
Gas inlet connection (pipe size)
mm
15
15
15
Heating flow and return connections (pipe size)
mm
22
22
22
Hot and cold water connections (pipe size)
mm
15
15
15
Stainless/
Aluminium
Stainless
Steel
Stainless
Steel
Stainless
Steel
Boiler lift weight (dry boiler)
kg
31.8
31.8
33.8
Maximum horizontal flue length 60/100
m
9
9
6
C13, C33, C43, C53
C13, C33, C43, C53
C13, C33, C43, C53
mg/kWh
32.8
34.2
31.1
A, A/A, A+
A/A
A/A
A/A
dBa
49
48
43
%
89.2
89.1
89.2
Approximate condensate volume at 50/30˚C
Modulation (maximum/minimum)
Domestic hot water
Lowest water flow for operation
Lowest water pressure for maximum flow rate
Domestic hot water flow rate (at DT =
35K)
Hot water output temperature range
Mechanical
Heat exchanger material
Permissible flue classifications
Performance
NOx (EN 15502-2-1)
ErP efficiency (Heating/DHW)
24
ErP decibel rating (sound power)
PCDB seasonal efficiency
25
Flue technical summary
Flue technical summary
Please see relevant flue manuals for exact flue lengths required for each model.
A
B
W
C
G
J
J
B
V
U
A
E
G
J
D
26
M
F
H
J J
K
L L P
S
S
1500mm between a vertical flue terminal and a window
or dormer window.
D
1200mm between terminals facing each other.
E
Vertical flue clearance, 300mm adjacent to a
boundary line.
F
600mm distance to a boundary line, unless it will
cause a nuisance. BS 5440: Part 1 recommends that
care is taken when siting terminal in relation to
boundary lines.
G
300mm minimum clearance from a skylight to a
vertical flue or to another vertical flue.
H
Vertical flue clearance, 500mm to non-combustible
building material, and 1500mm clearance to
combustible building material.
Q
S
T
R
L
S
The dimension below eaves, balconies and car ports
can be reduced to 25mm, as long as the flue terminal
is extended to clear any overhang. External flue joints
must be sealed with a suitable silicon sealant.
C
N
R
The dimension below eaves, balconies and car ports
can be reduced to 25mm, as long as the flue terminal
is extended to clear any overhang. External flue joints
must be sealed with suitable silicon sealant.
S
300mm above adjacent ground or balcony or
storm porch.
T
600mm distance to a surface facing a terminal, unless
it will cause a nuisance. BS 5440: Part 1 recommends
that care is taken when siting terminals in relation to
surfaces facing a terminal.
U
300mm clearance alongside another terminal.
V
300mm above roof.
W
300mm from a vertical structure on the roof.
300mm adjacent to a boundary.
• All measurements are the minimum
clearances required
• Terminals must be positioned so as to avoid
combustion products entering the building
J
300mm above, below and either side of an opening
door, air vent or opening window.
K
600mm diagonally to an opening door, air vent or
opening window.
• Support the flue at approximately one metre
intervals and at a change of direction, use suitable
brackets and fixings
L
300mm to an internal or external corner.
• Installations in car ports are not recommended
M
2000mm below a Velux window, 600mm above or to
either side of the Velux window.
N
400mm from a pitched roof or 500mm in regions with
heavy snowfall.
•
A flue outlet should be protected with a guard if
people could come into contact with it or if it could
be damaged
P
25mm from vertical drain pipes and soil pipes.
Q
200mm below eaves and 75mm below gutters,
pipe and drains.
• The flue cannot be lower than 1 metre from the top of
a light well due to the build up of combustion products
• Dimensions from a flue terminal to a fanned
air inlet to be determined by the ventilation
equipment manufacturer
27
Flue solutions
Flue solutions
Vertical flue configurations
Horizontal flue configurations (Please note rear flue configurations are applicable to ecoFIT sustain only)
11
2 22
1
9 10 11
1
1
2
10 1111
99 10
11
9 10
1
9 10 11 1 1
2 22
10 1111
99 10
11
9 10
2
4
4 44
4
1
1
4 44
5 6 7 8
55 6
5 6
76 7
87 88
55 6
5 6
76 7
87 88
5 6
55 6
76 7
87 88
11
7
5 6 7 8
7 77
4
4 44
55 6
5 6
76 7
87 88
2
3 4 5
6
10 1111
99 10
11
9 10
1
10 1111
99 10
11
9 10
55 6
5 6
76 7
871 88
11
9 10 11
1
1
1
11
1
1
6
3 4 5
6
9 10 11
55 6
5 6
76 7
87 88
5 6 7 8
The overall maximum flue length must not be exceeded.
4
4 44
55 6
5 6
76 7
87 88
2
1
11
1
11
3 4 5
3 4 5
3 4 5
5 6 7 8
5 6 7 8
6 12
6 12
6 12
Horizontal sections must have a continuous fall of at
least 2.5° (44mm/metre) back to the boiler.
Vertical flue accessories
5 6 7 8
2
1
Horizontal flue accessories
7
10
12
See manual for flue lengths.
9
1
10
11
8
3, 4, 5
11
7
6
6
2
3
4
Component
28
5
12
Description
9
13
8
Part Number Ø60/100
Part Number Ø80/125
1
Standard horizontal air/flue duct with elbow and terminal
0020219517
303209
2
Horizontal air/flue duct with elbow and terminal 1770mm
0020219519
N/A
3
Bends 45° (pack of 2)
303911
303211
4
Elbow 87°
303910
303210
5
Air/flue duct extension (470mm)
303902
303202
6
Air/flue duct extension (970mm)
303903
303203
7
Air/flue duct extension (1970mm)
303905
303205
8
Air/flue duct extension (4000mm)
0020138174
N/A
9
Plume deflector horizontal (black)
0020219533
N/A
10
Plume deflector horizontal (white)
0020219534
N/A
11
Black terminal kit for horizontal air/flue duct
0020219537
12
Horizontal telescopic air/flue duct with elbow and terminal
13
Rear flue (black)
Component
Description
Part Number Ø60/100
Part Number Ø80/125
1
Bends 45° (pack of 2)
303911
303211
2
Elbow 87°
303910
303210
3
Air/flue duct extension (470mm)
303902
303202
4
Air/flue duct extension (970mm)
303903
303203
5
Air/flue duct extension (1970mm)
303905
303205
6
Vertical air/flue duct and terminal
0020223472
303200
7
Flexible roof seal
303980
303980
8
Flat roof penetration collar
009056
009056
9
Sliding sleeve
303915
303215
N/A
10
Adjustable flue support (pack of 3)
303935
303616
0020219518
N/A
11
Telescopic air/flue duct extension
303906
N/A
0020228140
N/A
12
Flue terminal for ridge tile
303982
N/A
29
Schematics and wiring diagrams
Schematics and wiring diagrams
ecoFIT sustain or ecoTEC sustain boiler fitted with vSMARTTM app controlled
programmable room thermostat
ecoFIT sustain or ecoTEC sustain boiler fitted with VRT 350
programmable room thermostat
VRT 350
Intelligent time &
temperature controller
vSMART™
thermostat
230 V-
230 V-
230 V-
CW
vSMART™
gateway
Boiler
Boiler
X31
vSMART™
thermostat
CW
Boiler
X30
X31
X41
24 V
Bumer Off
Burner Off
BUS
BUS
RT 24V =
RT 24V =
230 VRT 230 V-
230
230VV-
230 V-
24 V
X41
230 V-
X30
X32
X32
30
VRT 350
Intelligent time &
temperature controller
230 V-
230 V-
RT 230 V-
31
Schematics and wiring diagrams
Schematics and wiring diagrams
ecoFIT sustain boiler fitted with VRT 15 and timeSWITCH 160
ecoFIT sustain boiler fitted with VRT 50 digital room thermostat and timeSWITCH 150
VRT 50
Intelligent digital
room thermostat
VRT 15
Room thermostat
timeSWITCH 150
Central heating timer
timeSWITCH 150
Central heating timer
230 V230 V
230 V
CW
VRT 15
Room thermostat
ecoFIT Boiler
X31
CW
timeSWITCH 160
Time and temperature controller
ecoFIT Boiler
X31
The timer is plugged into the
designated mounting recess in the
boiler’s electronic box.
X30
X30
timeSWITCH 150
Time ON/OFF control
The timer is plugged into the
designated mounting recess in the
boiler’s electronic box.
X32
X32
X41
X41
Bumer Off
Bumer Off
24 V
24 V
VRT 50
Intelligent digital
room thermostat
BUS
BUS
RT 24V =
RT 24V =
32
RT 230 V-
230 V-
230 V230 V-
230 V-
230 V-
230 V-
RT 230 V-
Other wiring diagrams and schematics are available on request from your
Key Account Manager. See details on page 43.
(Please note rear flue configurations are applicable to ecoFIT sustain only)
33
Controls
VRT 350 and 350f
Controls
Central heating and hot water controls are a simple addition that bring higher efficiencies and can offer connected
solutions, providing a comfortable living environment whilst helping to minimise tenants’ fuel costs. Designed to work
harmoniously with all Vaillant boilers, our range of controls ensures your tenants’ heating and hot water systems are
working at peak performance whilst maintaining optimum efficiency.
Our ecoFIT and ecoTEC boiler ranges and smart controllers speak to each other in the same Vaillant language (eBUS)
to get the most out of your tenants’ Vaillant system.
vSMART™
vSMART™ is a single zone, wireless heating and hot
water internet-based control and smartphone app, giving
your tenant the ability to take control of their heating
from anywhere, at any time.
• Self-learning
From the moment vSMART™ is installed, it begins to learn
the thermal behaviour of the tenant’s home and selects
the best profile for their heating and hot water needs
• Internet weather compensation
Optimises system flow temperatures based on
weather conditions
VRT 350 / 350f
• Multiple personalised usage profiles
Profiles can be added to provide a completely tailored
heating and hot water system
• Boiler modulation
eBUS connection fully modulates the boiler to ensure
peak performance
• No connection, no problem
Room thermostat is always ready to adjust the room
temperature, whilst vSMART™ will continue to
control the system from its memory with or without
an internet connection
• High ErP performance
ErP class VI control increases system efficiency by 4%
• Android and Apple iOS Application
App allows remote control of heating and hot water on
the move, from anywhere
• Easy-to-read display
‘Electronic paper’ technology display offers crystal clear
information and only uses power when the display is
being refreshed
A programmable room thermostat available in wired
(VRT 350) and wireless (VRT 350f) options, which
offers flexible time programs, including three heating
periods that can be set for 7 days, weekdays/weekends
or daily schedules.
• Ease of installation
The VRT 350 requires a simple, two-core low voltage
wired connection. The VRT 350f receiver discreetly plugs
into the fascia of the ecoFIT boiler – no wiring required
For the ecoTEC sustain boiler, the receiver plugs into the
mounting box (included with control) close to the boiler
and is simply wired back to the boiler using two-core low
voltage wire
• Delayed start function
Included as standard for improved SAP performance
• Quick mode selection menu
Easily overrides heating schedules without making any
changes to existing programs
• Enhanced load compensation
Modulates the output of the Vaillant boiler for
increased energy efficiency – adds up to 3% to SAP
efficiency rating
• Automatic adjustment
Adjusts heating and hot water to British
summer/winter time
• Boiler modulation with eBUS protocol
Stores programs even in the event of a power failure
• Simple menu with clear display
Easy-to-use, simple menu layout for setting heating time
programs with low energy consumption
• Holiday function
Ensures the heating is off whilst the tenant is away,
and back on for when they return
• Service, maintenance and fault indicator
Important information alerts
• Holiday function
Ensures the heating is off whilst the tenant is away,
and back on for when they return
• Service, maintenance and fault indicator
Appliance service, low water pressure, fault and
maintenance indicators are displayed in the vSMART™ app
• Safe and secure
vSMART™ is fully VDE Smart Home Security approved
• Mounting options
Option to wall mount or use freestanding
(stand included with control)
34
For more information about Vaillant’s range of controls please visit www.vaillant.co.uk
35
Controls
Controls
VRT 15 and timeSWITCH 160
VRT 50 and timeSWITCH 150
Compatible with ecoFIT sustain only
timeSWITCH 150 compatible with ecoFIT sustain only
VRT 15
(used with the timeSWITCH 160)
A single zone control with simple, easy-to-use settings.
• Ease of installation
Can be installed using existing cable, with a
two-core 230V AC wired connection
timeSWITCH 160
(used with the VRT 15 room
temperature control)
A single zone, plug-in timer offers flexible time programs,
including three heating time periods that can be set for
7 days, weekdays/weekends or daily schedules.
• Simple settings
Can be adjusted to a wide range of heat settings
from 8 - 30˚C
• Ease of installation
Timer plugs directly into the boiler’s fascia —
no wiring required
• Easy-to-read display
A clear mechanical dial sets and displays
requested temperature
• Quick mode selection menu
Easily overrides heating schedules without making
any changes to your programs
• Braille indicator
Makes the position of 20˚C easy to find
• Automatic adjustment
Adjusts heating and hot water to British summer/
winter time
• Holiday function
Ensures the heating is off whilst the tenant is away,
and back on for when they return
• Service, maintenance and fault indicator
Alerts the tenant to important information
• Easy-to-read display
High contrast, blue backlit, low energy display provides
clear information with simple controls to set heating
time programs
36
VRT 50
(used with the timeSWITCH 150 for
ecoFIT sustain and with 3rd party
controls for ecoTEC sustain)
A single zone control with simple, easy-to-use settings
offering advanced intelligent functionality.
• Ease of installation
Simple, two-core low voltage wired connection
• Enhanced load compensation
Using enhanced load compensation, the VRT 50 can
intelligently reduce the output of the Vaillant boiler
for increased energy efficiency whilst maintaining
comfort levels
• Heating and hot water mode on indicator
Displays flame/tap symbol when the boiler is in heating
and hot water modes
• Simple settings
Can be adjusted to a wide range of heat settings
from 5 - 30˚C
timeSWITCH 150
(used with the VRT 50 room temperature
control for ecoFIT sustain only)
A single zone, plug-in 24 hour mechanical timer to time
the heating system
• Ease of installation
Timer plugs directly into the boiler’s fascia –
no wiring required
• Quick mode selection
Off, constant on and timed
• Simple settings
Sliding tappets with a large analogue clock display
• Manual override function
Will not adjust the set time programs when
switched on/off
• Flexible programming
Up to 48 heating on/off times can be programmed
(can set time periods as short as 15 minutes)
• Boiler modulation with eBUS protocol
Ensures efficient boiler operation
• Service, maintenance and fault indicator
Alerts the tenant to important information
• Easy-to-read display
Digital display with 0.5˚C temperature intervals
For more information about Vaillant’s range of controls please visit www.vaillant.co.uk
37
Renewables solutions
flexoTHERM
flexoTHERM heat pumps generate heat from
the ground. However, a range of accessories can
be utilised to adapt flexoTHERM to draw energy
from the outside air or from a water source
instead. The flexoTHERM with Green iQ carries
the highest energy efficiency label in its class:
ErP rating ‘A+++’ when used with the supplied
controls. The Green iQ operation mode also
helps reduce your customers’ electricity bills.
geoTHERM
geoTHERM heat pumps draw heat directly
from the ground to heat the property.
With a range of larger output installations
available, geoTHERM heat pumps can even
be used to heat commercial properties,
making them a great investment for multiple
occupancy dwellings.
Refresh your portfolio
Save your tenants money, enjoy long-term benefits with Vaillant renewables.
How can renewables work for you?
Renewable technology offers an alternative heating
option to social landlords and provides a sustainable
and cost-effective solution for tenants. Renewable
technology is already a popular choice for properties that
are off-gas and use oil, LPG or coal as a main heating
source. Long-term gains can also be realised in properties
that have a non-condensing gas boiler installed thanks
to hybrid heat pumps that work in harmony with
existing heating installations, to reduce overall energy
consumption and help generate savings on energy bills.
The renewables portfolio from Vaillant caters for a variety
of property types, making them ideal for social landlords –
so whether you are managing a series of terraced houses,
high-rise apartment blocks or a number of large-scale
residential estates, there will be a renewable heating
solution to match your needs.
At Vaillant, we understand that your time is precious,
which is why we have worked hard to ensure that the
38
specification and installation process is made as simple
as possible. All of our renewable products come with the
high-quality and robust design that you would expect
from Vaillant products and ongoing maintenance is made
straightforward and cost-effective as a result.
All of our heat pumps are recognised independently
by the Noise Abatement Society with the “Quiet Mark”
accreditation as testament that Vaillant heat pumps are
amongst the quietest heat pumps on the market.
Our renewable heating solutions are also eligible for
the government’s Renewable Heat Incentive scheme,
which provides financial rewards for heat generation by
renewable sources. Qualifying Vaillant installations could
be eligible for quarterly payments, proportionate to its
renewable energy output.
Contact your Key Account Manager to find out more, and
start the move to renewable heating for your properties.
aroTHERM
aroTHERM heat pumps utilise a discreet
exterior unit which draws energy from the
outside air to generate heat inside the
property. The tough design of the aroTHERM
casing means it is resistant to vandalism and
incorporates anti-corrosive properties.
ErP ‘A++’ rated.
uniSTOR
Working in perfect harmony with the
Vaillant range of heat pumps, the uniSTOR
cylinder range uses state-of-the-art insulation
to give the ultimate efficiency and best-in-class
heat retention.
Ranging from 150 up to 800 litres, our uniSTOR
heat pump cylinders are available in both
pre-plumbed (150-300 litres only) and standard
options, giving you and your tenants even
more flexibility.
39
Sustainability
Sustainability
SUSTA
INA
Environment
E
AN
D
Environment
BL
PR
ABLE GRO
OFIT
W
Society
Vision
and
values
Employees
TH
Development
and Products
The Vaillant Group has combined all
its sustainability activities into one
strategic programme. Under the name
S.E.E.D.S., binding, quantifiable targets
have been set in the following fields of
focus: Sustainability in our Environment,
Employees, Development & Products, and
Society. We develop specific measures
based on these targets and continuously
monitor the results.
Protecting the environment and resources is an important part of the Vaillant Group’s sustainability
strategy. We aim to use resources responsibly, to consistently lower CO2 emissions, prevent negative
influences on the environment and actively use opportunities for improvement.
–25
%
CO2 reduction
% CO2
+20 % Energy efficiency
–20 % Water
–20 % Waste
Go-ahead
Responsibility as a principle
Target achieved
Employees
Our employees form the foundation and the soul of the Vaillant Group. We pursue the goal of being
the employer of choice for job applicants and current employees.
0
Sustainability
Sustainability is an integral part of our corporate culture and strategy.
Our goal is to take a leading position in key sustainability areas and to serve
as a role model. Sustainability generated by the highest level of efficiency
is demanded throughout the entire product lifecycle and involves all of the
divisions within our family-owned company: from Planning and Development
to Purchasing, Sales, and Production through to Service and Recycling; all our
employees are dedicated to implementing S.E.E.D.S.
50% of target value achieved
Incidents
Employer of choice
Go-ahead
50% of target value achieved
Target achieved
Society
The Vaillant Group acknowledges its social responsibility. The company makes an active contribution
where it operates, for social progress and the welfare of people. This year we are supporting NEA
Action for Warm Homes, helping to eradicate fuel poverty in social housing.
Development & Products
Our goal is to offer our customers energy-efficient and environmentally friendly products throughout
the entire product life cycle – from development to purchasing, production and use, and all the way
to service and recycling.
80
%
40
Turnover of
high-efficiency
products
10
Global Compact principles as
a living standard
Strategic orientation of our
CSR commitment
Turnover of high-efficiency products
Systematic stakeholder dialogue
–15 % Greenhouse gas emission of the
product portfolio
+15 % Material efficiency
Go-ahead
50% of target value achieved
Target achieved
Go-ahead
50% of target value achieved
Target achieved
If you’d like to receive more information on our performance please speak
to your Key Account Manager.
41
Training
Contact
Always here to help
With well over 40 years of experience together, we know how to help things run smoothly for our social providers.
Here are just a few of the ways we can help:
Industry-leading training
Tailored training
Our team of fully qualified industry experts have
unrivalled knowledge on all of our product portfolio as
well as industry regulations. Vaillant training courses are
tailored to suit your needs for now and into the future.
For special projects involving different types of appliances
and systems, our dedicated training team will arrange
a training programme for your contractors or sub
contractors; this will give them the required skill sets they
need to install the products with ease and confidence
with as little down time as possible.
We can offer an exclusive package of training at any of
our seven dedicated Centres of Excellence, from a full
day of hands-on installation, commissioning and servicing
on the ecoTEC and ecoFIT sustain range through to our
wide range of heat pumps and control systems. Half day
installation and commissioning training courses on the
appliance only can also be provided.
On site
We can offer a half day commissioning course that covers
electrical installation and commissioning sequences. This
can be at one of our Centres of Excellence or it can be
conducted on site (conditions apply).
Centres of Excellence
Located in Glasgow, Elland (near Leeds), Belper (near
Derby), Cambridge, Farnborough, Bristol and Maidstone,
you can be sure there is a centre never far away from
where you are. Our centres have been developed and
designed with you in mind, offering a full and varied
training environment with working products for a truly
hands-on product familiarisation session.
North
South
Northern
Specification Director
Manuel Puletti
07768 532145
Southern
Specification Director
Alastair Thorpe
07798 504686
manuel.puletti@vaillant.com
alastair.thorpe@vaillant.com
Key Account Managers:
Key Account Managers:
Neil Noades
07802 673755
neil.noades@vaillant.com
Postcode areas covered:
CA, DH, DL, HG, LA, NE, SR, TS, YO
Matthew Beales
07802 673752
matthew.beales@vaillant.com
Postcode areas covered:
CB, CM, CO, IP, LN, NR, PE, SS
Jonathan Nisbet
07736 742402
jonathan.nisbet@vaillant.com
Postcode areas covered:
BD, DN, HD, HU, HX, LS, S, WF
Lee Bland
07802 673753
lee.bland@vaillant.com
Postcode areas covered:
AL, E, EC, EN, HA, IG, LU, MK, N, NW, RM, SG, UB,
W, WC, WD
Jack Buckley
07802 673750
jack.buckley@vaillant.com
Postcode areas covered:
BB, BL, CH, CW, FY, IM, L, LL, M, OL, PR, SK,
WA, WN
Greg Wilson
07951 204824
greg.wilson@vaillant.com
Postcode areas covered:
B, CV, DE, DY, LE, NG, NN, ST, SY, TF, WR, WS, WV
Ken Gilbey
07977 994249
ken.gilbey@vaillant.com
Postcode areas covered:
BN, BR, CR, CT, DA, ME, RH, SE, SM, SW, TN
Scotland
Rhys Morgan
07802 673754
rhys.morgan@vaillant.com
Postcode areas covered:
BA, BS, CF, DT, EX, GL, HR, LD, NP, PL, SA, SN, TA,
TQ, TR
Sales Director
Matt Clarke
07767 377531
matt.clarke@vaillant.com
Regional Sales Manager:
Matt Murray
07802 673743
matthew.murray@vaillant.com
Key Account Manager:
“Vaillant offer a very good training programme which we use to get our new
employees up to speed with Vaillant products. As a council, the fact that Vaillant
offer hands-on training free of charge is a great benefit.”
42
Kevin Burke, Gas Technical Services Manager, Southampton City Council
Garry Scott-Parker
07984 551446
garry.scott-parker@vaillant.com
Postcode areas covered:
BH, GU, HP, KT, OX, PO, RG, SL, SO, SP, TW
Peter Kelly
07802 673739
peter.kelly@vaillant.com
Postcode areas covered:
AB, DD, DG, EH, FK, G, HS, IV, KA,
KW, KY, ML, PA, PH, TD
National Accounts
National Account
Manager North
Paul Jones
07534 910207
paul.jones@vaillant.com
National Account
Manager South
Sam Marsden
07802 673745
samuel.marsden@vaillant.com
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