BGT-100P/102P
Network Manual
BGT-100P/102P
mPOS Thermal Printer
Rev. 1.00
http://www.bixolon.com
Network
■ Table of Contents
1. Specifications................................................................................................................. 3
2. How to Connect.............................................................................................................. 4
2-1 Initial Wireless LAN Connection (Windows 2000) .................................................... 5
2-2 Initial Wireless LAN Connection (Windows XP) ....................................................... 5
2-3 Initial Wireless LAN Connection (Windows VISTA, Windows 7, 8, 10) .................. 10
3. Configuration ............................................................................................................... 16
3-1 Web Browser ......................................................................................................... 18
3-2 FTP ........................................................................................................................ 20
3-3 Telnet ..................................................................................................................... 22
4. SMTP ............................................................................................................................. 23
5. Factory Reset ............................................................................................................... 26
6. Troubleshooting ........................................................................................................... 28
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Network
1. Specifications
(1) WLAN USB Adapter
BIXOLON printers require WLAN USB adapter to use the wireless LAN function.
WLAN USB Adapter for BIXOLON printers should be available from BIXOLON.
USB Adapter from market not BIXOLON is not guaranteed to be working properly with
BIXOLON printers.
(2) Ethernet(LAN) / WLAN Protocol
Layer
Network Layers
Transport Layers
Application Layers
Protocol
ARP, IP, ICMP
TCP, UDP
DHCP, DNS
Raw Print
SMTP (notify printer status)
HTTP, HTTPS (setting)
FTP (settings)
TELNET (settings)
(3) Ethernet Security
- HTTPS (SSL2.0, SSL3.0, TLS1.0)
(4) WLAN Security
- WEP64/128
- WPA/WPA2 (TKIP/AES-CCMP) PSK
- EAP(PEAP, FAST, LEAP, TTLS)
- HTTPS (SSL2.0, SSL3.0, TLS1.0)
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Network
2. How to Connect
Both Ethernet and WLAN can be configured through the printer’s Ethernet interface.
Likewise, both Ethernet and WLAN can also be configured though the printer’s WLAN
interface. When you want to change the Ethernet or WLAN of the printer, the network
settings of the host (PC, PDA, etc) and Ethernet or WLAN of the printer must configured
properly configured so that communication can be established.
(1) Connecting Printer
1) Ethernet(LAN)
Connect the LAN cable to the printer
A direct cable or cross cable can be connected to the Hub or Host for use.
2) WLAN
Connect to the AP (Access Point) configured in Infrastructure mode in order to connect
to the LAN/wireless network.
AP
Infrastructure Mode
In order to configure the network between wireless terminals, connect to the terminal in
Ad-hoc Mode.
Ad-hoc Mode
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Network
2-1 Initial Wireless LAN Connection (Windows 2000)
Windows 2000 does not support wireless network setting.
When you use Windows 2000, you need to set the utility option as below after installing
utility program related to the wireless LAN driver that you use.
- Network mode : Ad-hoc
- SSID : BIXOLON_adhoc
- IP address : 192.168.1.2
- Subneet Mask : 255.255.255.0
- Authentication(Encription) : Open(None)
2-2 Initial Wireless LAN Connection (Windows XP)
When wireless utility program is installed, you have to set the wireless control values
via the program, otherwise you have to terminate the program in order to do proper
setting after following the steps “Control Panel>>Administrative tools>>
Services>>Wireless Zero Configuration>>Start”.
1) Right click on the
icon, and select Properties.
2) Select and right click on the Wireless Network Connection, and then select Properties.
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Network
3) Select Internet Protocol (TCP/IP), and then click “Properties”.
4) Set the IP settings as shown below, and then click “OK”.
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Network
5) Select the Wireless LAN tab, and then select “Use Windows to configure my wireless
network settings.”
Click the “Advanced” button.
6) Select “Computer-to-computer (ad hoc) network only.”
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Network
7) Click the “Add” button.
8) Enter “BIXOLON_adhoc” as the Network name (SSID).
Network Authentication: Select Open
Data Encryption: Select Disabled
Click the “OK” button.
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Network
9) Click the “Connect” tab and check “Connect when this network is in range.”
10) Check whether the settings are updated as shown below, and then click “Close”
When the printer is set to the default value (Adhoc mode, SSID: BIXOLON_adhoc), it
will automatically connect.
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Network
2-3 Initial Wireless LAN Connection (Windows VISTA, Windows 7, 8, 10)
When wireless utility program is installed, you have to set the wireless control values via
the program, otherwise you have to terminate the program in order to do proper setting
after following the steps “Control Panel>>Administrative tools>>Services>>Wireless Zero
Configuration>>Start”.
1) Click the “Start>>Control Panel”.
2) Click the “View network status and tasks”.
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Network
3) Click the “Change adapter settings”.
Click the “wireless network adaptor’s Properties”.
4) Select “Internet Protocol Version 4(TCP/IPv4)”, and then click “Properties”.
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Network
5) Set the IP settings as shown below, and then click “OK”.
6) Click the “Manage wireless networks”.
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Network
7) Click the “Add”.
8) Click the “Create an ad hoc network”.
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Network
9) Click the “Next”.
10) “Network name” = BIXOLON_adhoc,
“Security type” = Open,
“Save this network” check, and then click the “Next”.
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Network
11) Click the “Close”.
12) After completing configuration, Bixolon_adhoc network will be created.
When the printer is set to the default value (Adhoc mode, SSID: BIXOLON_adhoc), it
will automatically connect.
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Network
3. Configuration
LAN Setting Values
Classification
Item
Home
Printer name
0~32 letters
Printer Port
TCP Raw port that the
printer can use
0~32767 integers
(except 21, 23, 25,
80, 443, 3318)
User Name
ID to use for FTP, telnet,
web-server log-in
1~32 letters
User Password
Password to use for FTP,
telnet, web-server log-in
1~32 letters
Confirm Password
1~32 letters
WebServer SSL
Set whether to use HTTPS
or not Http cannot be used
when using Https
Enable/Disable
TELNET
Set whether to use Telnet
Enable/Disable
Set whether to use FTP
Enable/Disable
SMTP
Set whether to use SMTP
Enable/Disable
Inactivity Time
TCP connection hold time
0~3600
integer(Sec)
IP Assignment
Method
IP assignment method
DHCP/Manual
Printer IP
IP Address
Subnet mask
IP Address
Default Gateway
IP Address
Domain name server IP
IP Address
Confirm Password
Protocol
FTP
Network
IP Address
Subnet Mask
Gateway
DNS
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Input Range
LAN setting status display
Printer Name
System
Remarks
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Network
WLAN Setting Values
Classification
Item
Home
Input Range
WLAN setting status display
Printer Name
Printer Port
System
Remarks
User Name
User Password
Confirm Password
Printer Name
0~32 letters
TCP Raw port that the printer
0~32767 integers
can use
(except21,23,25,80,443,3318)
ID to use for FTP, telnet,
web-server log-in
Password to use for FTP, telnet,
web-server log-in
Confirm Password
1~32 letters
1~32 letters
1~32 letters
Set whether to use HTTPS
WebServer SSL
Http cannot be used when using
Enable/Disable
Https
Protocol
TELNET
FTP
SMTP
Network Mode
Adhoc Channel
SSID
Set whether to use SMTP
Enable/Disable
Wireless LAN operating mode
Infrastructure/Adhoc
Channel when creating Adhoc
network
1~14
0~3600 integer
IP Assignment Method
DHCP/Manual
Printer IP
IP Address
Subnet mask
IP Address
Default Gateway
IP Address
Domain name server IP
IP Address
Wireless LAN authentication
open, shared,
method
wpa1/2-psk, wpa1/2
Wireless LAN encryption method
none,WEP64/128,TKIP,AES
EAP Mode
Authentication method
none,PEAP,TLS,LEAP,FAST
WEP Key
Key for WEP encryption method
PSK Key
Key for PSK encryption method
1~64 letters
ID for EAP Authentication
1~32 letters
Password for EAP Authentication
1~32 letters
IP Assignment
Subnet Mask
Gateway
DNS
Authentication
Cryptograph
Authentication ID
Authentication PW
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Enable/Disable
TCP connection hold time
IP Address
Wizard
Set whether to use FTP
1~32 letters
Method
Authentication
Enable/Disable
ID of the AP to connect
Inactivity Time
Network
Set whether to use Telnet
Setting wizard for each step
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WEP64 (5 Ascii, 10 Hex)
WEP128 (13 Ascii, 26 Hex)
Network
3-1 Web Browser
Printer supports the security enhanced https protocol as well as http. When SSL of the
web server of Printer is enabled, you must enter the address with “https” instead of “http”
in the address bar to connect to the web-server.
(Automatic connection will be made when connecting with the configuration tool.)
When SSL of the web-server is enabled,
* A security warning window will pop when you try to connect with https.
Accept the certificate provided by the printer in the warning window and continue.
When SSL of the web-server is disabled,
enter the IP address of the printer in the address bar, and the following login window will
pop up.
Enter the ID and Password set for the printer, and then click “OK”
(Default setting values are ID: “admin”, Password: “password”.)
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Network
When the ID and Password match the ones registered in the printer, the following window
will be opened.
Both LAN and WLAN can be configured from this window.
Home, System, Protocol, Network (WLAN), and Authentication can be configured from this
window, and the wizard mode is also provided for easier step by step configuration.
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Network
3-2 FTP
The configuration files will be downloaded and uploaded to and from the current path. In
the following case, the current path is “C:\Documents and Settings”.
Enter “FTP Printer IP”, and enter the ID and Password set for the printer.
Enter the “ls” command to check the file name to download.
Enter “get Model_Name.config” to download the configuration file.
You can see that the “Model_Name.config” file is created in the corresponding directory.
Enter “put Model_Name.config” command if you want to upload the configuration file in the
corresponding directory for the printer.
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Network
The contents of the Model_Name.config file are as follows.
System
Printer Name:[Printer Name]
User ID : admin
Password : password
Port : 9100
Protocol
FTP Enable : 1
Telnet Enable : 1
HTTPS Enable : 0
SMTP Enable : 0
SMTP Port : 25
SMTP User :
SMTP Password :
SMTP Server :
SMTP From :
SMTP To :
SMTP Interval(Sec) : 3
DNS
DNS : 168.126.63.1
Inactivity time
InactivityTime : 0
Ethernet
LAN DHCP Mode : 0
LAN IP Address : 192.168.192.123
LAN Subnet Mask : 255.255.255.0
LAN Gateway : 192.168.192.254
WLAN
WLAN Mode : infra
WLAN Adhoc channel : 6
WLAN Authentication : open
WLAN ESSID : BIXOLON_adhoc
WLAN WEP Key : 12345
WLAN DHCP Mode : 0
WLAN IP Address : 192.168.1.1
WLAN Subnet Mask : 255.255.255.0
WLAN Gateway : 192.168.0.1
* The format of the configuration file is “Configuration item: Setting value”.
Uploading a file that doesn’t have the format shown above will not change the setting
values.
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Network
3-3 Telnet
Enter “Telnet Printer IP”.
Enter the ID and Password set for the printer.
The screen related to the network configuration will then be displayed.
You can select the menu to configure and edit the settings.
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Network
4. SMTP
The changes of the status of the printer are monitored, and a notification e-mail is sent to
the registered administrators.
SMTP must be enabled to use the SMTP function.
You can use the Web-Browser, Telnet, or FTP to enable the SMTP.
(Refer to Configuration)
Using Web Browser
Connect to the printer web-server. (Enter the IP address of the printer in the address bar.)
Select LAN or WLAN configuration, and then select the Protocol tab.
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Network
Click the Configuration button to display the following window.
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Network
Check the SMTP setting values
SMTP User ID
SMTP Password
SMTP Server Name
SMTP Port Number
From Address
To Address
Check Interval
Paper Empty
Cover Open
Cutter Error
Near End
Ribbon
Calibration Error
TPH Over Heat
Paper Jam
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Check the ID registered to the mail server
Enter the password for the corresponding User ID
Enter the mail server (Example: Domain or mail server IP)
* Check DNS settings when entering domain
Enter SMTP port
Default value of the SMTP Port is 25
Enter the e-mail address to be shown at the mail receiver
Enter the e-mail address to receive
Enter the period to check the printer status
Entered value will be effective in second unit
ON – E-mail is sent out when there is no paper
OFF – Paper empty status is not checked
ON – E-mail is sent out when the printer cover is open
OFF – Printer cover status is not checked
ON – E-mail is sent out when there is error in the auto cutter
OFF – Auto cutter error is not checked
ON – E-mail is sent out when the printer is almost out of paper
OFF – Paper remaining status is not checked
ON – E-mail is sent out when there is no ribbon
OFF – Paper empty status is not checked
ON – E-mail is sent out when calibration is failed
OFF – Doesn’t check auto paper setting errors
ON – Check TPH when overheated
OFF – Doesn’t check TPH overheat
ON – E-mail is sent out when paper is jammed
OFF – Doesn’t check paper jam
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Network
5. Factory Reset
This function changes the Ethernet and WLAN settings of the printer to the initial factory
settings.
- SSID of WLAN will be reset as Default (BIXOLON_adhoc)
Method (There are 2ways to make the printer WLAN reset)
1) In order to carry out the factory reset, turn off the printer, and then turn on the
printer while pressing the reset button as shown in the following picture
(Please wait for about 10 to 15 seconds while holding down the reset button)
2) Send the network factory.bin file to the printer via Unified Label Utility.
* Network Self Test
- Push the below reset button to check the Ethernet, WLAN and Bluetooth information.
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Network
Factory Reset Values
Printer Name
Printer Name
BGT-100P/102P
Printer Port Number
9100
User ID
admin
User Password
password
FTP
Disabled
TELNET
Disabled
HTTPS
Disabled
Disabled
SMTP Server Name: ""
SMTP Port Number: 25
Protocol
From Address : ""
SMTP
To Address: ""
Check Interval (Sec) : 10
Paper Empty: OFF
Cover Open: OFF
Cutter Error: OFF
Near End: OFF
Authentication
LAN
WLAN
Open System
None
Shared key
None
IP Assignment Method
DHCP
Network Mode
Ad-hoc, channel 6
SSID
BIXOLON_adhoc
IP Assignment Method
IP, Subnet, Gateway
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manual
IP : 192.168.1.1
Subnet : 255.255.255.0
Gateway : 192.168.1.2
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Network
6. Troubleshooting
When printing doesn’t work
Check network setting
When using Ethernet
- IP Address
Check whether the IP Address band of the printer rand the AP (or
wireless terminals) are the same. The first three digits of the four digit
value in the IP Address must be the same.
-
-
Subnet Mask
Check whether the subnet mask of the printer matches with the one in
AP (or wireless terminal).
Port
Check whether the port configured in the printer and the host (PC,
PDA) are the same.
When using WLAN
Check the wireless network setting of the AP and the printer.
(Refer to Configuration for checking/changing the printer settings)
- SSID
Check whether the SSID of the printer matches with the one in AP (or
wireless terminal)
- 802.11 mode
Check whether AP supports 802.11b or 802.11g.
BIXOLON printer supports 802.11b/g, and 802.11a is not supported.
- Network Mode
Check the network mode of the printer.
-
-
Network mode must be set to “Infrastructure” to connect to AP and
“Ad-hoc” to connect between wireless terminals.
IP Address
Check the band of the IP Address.
Check whether the band of the printer and the AP (or wireless
terminals) are the same.
The first three digits of the four digit value of the IP address must be
the same.
Subnet Mask
Check whether the subnet mask of the printer matches the one in AP
(or wireless terminal).
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Network
-
-
Port
Check whether the port configured in the printer and the host (PC,
PDA) are the same.
Authentication / Encryption
Check the authentication/encryption setting status.
Check whether the settings of the printer and the AP (wireless
terminals) are the same.
PING Check
Checking IP collision
-
-
When entering IP address manually without using DHCP, you must
check whether the corresponding IP address is used by other
equipment. The printer may not work normally when there is a
collision in the IP address.
When the printer is turned off, carry out the Ping Test to the printer IP.
-
Turn off the printer.
Select “Run” from the Windows Start menu, and then enter “cmd”.
Enter “ARP –d” and delete ARP table.
-
Enter “ping {printer IP}”.
ARP –d, ping {IP address}
Ping TEST
When you see “Request timed out.” as shown below, it means that there is no collision.
The corresponding IP can be used.
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Network
On the other hand, if there is a reply as shown below, then the corresponding IP is used by
another network terminal and it cannot be used for the printer IP.
Check Cable
When using Ethernet
- In order to check whether the problem is due to the LAN cable,
connect the cable connected to the printer to other terminals or the
PC to confirm whether its operation is normal.
When using WLAN
-
Rev.1.00
It is recommended to use the USB extended cable provided by
BIXOLON.
Connect the USB extended cable and WLAN dongle to other
terminals.
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