Handset, Headset, and Speakerphone

Handset, Headset, and Speakerphone
Handset, Headset, and Speakerphone
• Headset, Handset, and Speaker Overview, page 1
• Handset, page 1
• Headset, page 2
• Speakerphone, page 3
• AutoAnswer with Headset or Speakerphone, page 4
Headset, Handset, and Speaker Overview
You can use your phone with these audio devices: a handset, headset, or speakerphone.
The phone is off-hook when the handset is lifted or another audio device is in use.
The phone is on-hook when the handset is in its cradle and other audio devices are not in use.
Handset
The following table describes how to use the handset.
If you want to...
Then...
Use the handset
Lift it to go off-hook; replace it in the cradle to go on-hook.
The ringing line is selected automatically. Contact your system
administrator for the options to select the primary line each time.
Switch to the speakerphone or
headset during a call
Press
Adjust the volume level for a call
Press
or
, then hang up the handset.
during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
1
Handset, Headset, and Speakerphone
Headset
Headset
Your phone supports four- or six-wire headset jacks for wired headsets. Cisco Unified IP Phones 7945G,
7965G, and 7975G also support wireless headsets. For information about purchasing headsets, see Headset
Support.
You can use a headset with all the controls on your phone, including
and
.
However, if you use a wireless headset, refer to the wireless headset documentation for instructions.
If you want to...
Then...
Toggle headset mode on and off
Press
Switch to a handset
Lift the handset.
Adjust the volume level for a call
Press
.
during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
If you use AutoAnswer, see AutoAnswer with Headset or Speakerphone, on page 4.
Control Wired Headset Sidetone and Headset Send Gain
When you speak on a telephone using a headset, the sound picked up by the headset microphone can be sent
back through the headset speaker. This creates a low-level feedback, known as sidetone. The wired headsets
can result in sidetone and headset send gain. Different wired headsets require different sidetone and send gain
settings. You need to select the best sidetone and send gain level for the wired headset you use.
Note
The sidetone and send gain levels are applicable only to Cisco Unified IP Phones 7945, 7965, and 7975.
Procedure
Step 1
Step 2
Step 3
Step 4
Press
.
Use the Preferences menu and navigate to Headset Sidetone.
Select Headset Sidetone.
Select one of the sidetone levels:
• Off
• Lowest
• Default
• Low
• Mid
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
2
Handset, Headset, and Speakerphone
Wireless Headset
• Mid-High
• High
• Higher
• Highest
Step 5
Step 6
Step 7
Use the Preferences menu and navigate to Headset Send Gain.
Select Headset Send Gain.
Select one of the following levels:
• Lowest
• Lower
• Default
• High
Step 8
Press Save or press Cancel.
Wireless Headset
Cisco Unified IP Phones 7945G, 7965G, and 7975G support wireless headsets. Refer to the wireless headset
documentation for information about using the wireless headset remote features. Also, check with your system
administrator to be sure your phone can use a wireless headset with the wireless headset remote hookswitch
control feature.
Wideband Headset
If you use a headset that supports wideband, you may experience improved audio sensitivity if you enable
the wideband setting on your phone (this setting is disabled by default). To access the setting, choose
> User Preferences > Audio Preferences > Wideband Headset.
If the Wideband Headset setting is dimmed, then you cannot control this setting.
Check with your system administrator to be sure your phone system is configured to use wideband. If the
system is not configured for wideband, you may not detect any additional audio sensitivity even when using
a wideband headset. To learn more about your headset, refer to the headset documentation or contact your
system administrator for assistance.
Speakerphone
If the handset is in its cradle and
is not lit, many of the actions you can take to dial a number or answer a
call will trigger speakerphone mode automatically.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
3
Handset, Headset, and Speakerphone
AutoAnswer with Headset or Speakerphone
If you want to...
Then...
Toggle speakerphone mode on or off Press
.
Switch to a handset
Lift the handset.
Adjust the volume level for a call
Press
during a call or after invoking a dial tone.
Press Save to preserve the volume level for future calls.
AutoAnswer with Headset or Speakerphone
When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your
system administrator configures AutoAnswer to use either the speakerphone or a headset. You may use
AutoAnswer if you receive a high volume of incoming calls.
If you...
Then...
Use AutoAnswer
with a headset
Keep headset mode active (in other words, keep
not on a call.
illuminated), even when you are
To keep headset mode active, perform the following actions:
• Press EndCall to hang up.
• Press New Call or Dial to place new calls.
If your phone is set up to use AutoAnswer in headset mode, calls are automatically
answered only if
is illuminated.
Otherwise, calls ring normally and you must manually answer them.
Use AutoAnswer
with the
speakerphone
Keep the handset in the cradle and headset mode inactive (
Otherwise, calls ring normally and you must manually answer them.
Tip
AutoAnswer is disabled when the Do Not Disturb feature is active.
Cisco Unified IP Phone 7975G, 7971G-GE, 7970G, 7965G, and 7945G User Guide for Cisco Unified Communications
Manager 9.0 (SCCP and SIP)
4
unlit).
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising