DURING A POWER OUTAGE Listen to the Radio

DURING A POWER OUTAGE Listen to the Radio
If you see downed power lines, do not go near them. Call 911
 First, check whether the power outage is limited to your home. If your
neighbours' power is still on, check your own circuit breaker panel or fuse
box. If the problem is not a breaker or a fuse, check the service wires leading
to the house. If they are obviously damaged or on the ground, stay at least
10 meters back and notify Thunder Bay Hydro. Keep the number along with
other emergency numbers near your telephone.
o If your neighbours' power is also out, notify Thunder Bay Hydro.
 During storm events, if you see a tree or other object on a power line or
sparking equipment on poles, notify Thunder Bay Hydro.
 Turn off all tools, appliances and electronic equipment, and turn the
thermostat(s) for the home heating system down to minimum to prevent
damage from a power surge when power is restored. Also, power can be
restored more easily when there is not a heavy load on the electrical system.
 Turn off all lights, except one inside and one outside, so that both you and
hydro crews outside know that power has been restored.
 Don't open your freezer or fridge unless it is absolutely necessary. A full
freezer will keep food frozen for 24 to 36 hours if the door remains closed.
 Never use charcoal or gas barbecues, camping heating equipment, or home
generators indoors. They give off carbon monoxide. Because you can't smell
or see it, carbon monoxide can cause health problems and is life-threatening.
 Use proper candle holders. Never leave lit candles unattended and keep out
of reach of children. Always extinguish candles before going to bed.
 Listen to your battery-powered or wind-up radio for information on the
outage and advice from authorities. If these are not available, you may
choose to monitor broadcast media using your car radio.
Listen to the Radio – local media are provided with the
most current information about larger power outages.
Thunder Bay Hydro Customer Service line is 343-1111 and
after hours power outage reporting is 343-1002
Thunderstorms, high winds and snowstorms can create power outage situations
that may last longer than a few minutes. They could be widespread and even last
for days. You should always be prepared ahead of time for the possibility that you
will be without power for a longer period.
Before a power outage strikes, consider the following
Battery powered smoke alarms need to be regularly fitted with fresh batteries. People often heat their home
with wood or other power supply means, which could increase the risk of fire, and permanently wired smoke
alarms do not work in a power outage.
Make sure your home has a working carbon monoxide detector. If it is hard-wired to the house's electrical
supply, ensure it has a battery-powered back-up.
New handheld phones won’t work without power. Buy an inexpensive handset to plug directly into the
telephone jack. You might consider a UPS to power or recharge communication devices (computer, cell
phones, wireless phones) if access to the outside is important during an outage.
If a back up generator is in your plans, it should have an ESA inspected transfer capability and fuel on hand
to last through a longer outage. Store fuel responsibly and know what devices your generator can supply.
In the winter, always keep a full tank of gas in the automobile. This will allow you to drive somewhere that
has power when the roads are safe to travel. It will also reduce the risk of gas lines freezing in winter.
Businesses should consult with an electrician or computer expert to determine the best strategy to deal with
critical equipment and data.
Protect sensitive electrical appliances such as TVs, computer, and DVD players with a surge-protecting
powerbar. During an outage, turn all units off and only leave a light on so you know when the power returns.
Knowledge of appropriate generator safety, food safety and electrical restart procedures are all important.
You can find links to these subjects on the Thunder Bay Hydro website www.tbhydro.com.
The Emergency Survival Checklist below outlines the basic items everyone should
have stocked in their household before the threat of a storm is announced:
Flashlight and batteries
 Important papers
Radio and batteries or crank or
 Non-perishable food (ready-tosolar rechargeable radio
eat items that do not require
(you could also use a car radio
for a short period at a time)
Spare batteries (for radio and
 Manual can opener
 Bottled water (4 litres per
First-aid kit
person per day)
Telephone that can work during
 Clothing and footwear
 Blankets or sleeping bag
a power disruption
 Toilet paper and other personal
(hard wired to the wall ~ not
cordless which needs power)
Low profile, secure-standing
 Medication
 Backpack/duffle bag
candles (not candlesticks) and
 Whistle (to attract attention, if
Extra car keys and cash (ATM
or electronic payment devices
may not work)
Playing cards, reading material, board games or other forms of
entertainment that do not require power
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