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 Product profile
General Duty Im:
The Intermec SG20 is an affordable,
high performance handheld scanner
available in a range of models
suited to the demands of general
purpose countertop scanning.
» Features the industry's fastest
2D imaging technology for highly
responsive, dependable scanning
* Unique, ergonomic styling maximizes
comfort and saves countertop space
* Large LED indicator provides effective
visual operational feedback
Bluetooth® wireless or tethered
(cabled) connectivity
* Choice of imaging options matched
to your scanning needs—1D or high
performance 2D scan engines
* Wide range of multi-purpose
accessories increase scanner flexibility
* Integrates seamlessly with point of
sale systems, personal computers, and
common software solutions
Best-in-class motion tolerance for the fastest scans
Improving customer satisfaction has long
been the mission of retailers everywhere,
and making the checkout process
more efficient is a key area of focus.
By providing highly responsive and accurate
scanning at checkout, the Intermec
SG20 handheld bar code scanner helps
you improve the customer experience.
Reliable, Responsive Scanning
The checkout process is all about speed
and efficiency. The SG20HP features
the industry's fastest bar code reading
technology, providing more than 50 times
the motion tolerance of typical scanners.
This ensures that all common 1D and 2D bar
codes are scanned easily and consistently
so you can serve your customers quicker.
Unlike laser scanners, the SG20HP supports
true omnidirectional scanning of both 1D and
2D bar codes. When combined with best-
in-class motion tolerance, this capability
means your bar codes can be scanned at
record speeds, at any orientation. Now,
you don't have to waste time repositioning
awkward items to get a successful scan.
Perfectly Matched to Your Needs
Intermec understands that a "one-size-
fits-all” approach to scanning can limit user
efficiency and accuracy, so the SG20 family
includes a range of models with different
communication and scanning capabilities.
Select between Bluetooth wireless for up
to 10 meters (32.8 feet) of range, or the
simplicity of tethered (cabled) connectivity.
Choose the scan engine matched to your
needs: either 1D-only or high performance
1D/2D scanning. Now, you can standardize on
a single scanner family across your operation
while providing employees with just the right
capabilities they need for their specific tasks.
A variety of matching accessories, such
as scan stands and holders, enable
hands-free scanning and free up counter
or desktop space. Regardless of the
configuration, the entire SG20 line is
priced for affordability and value.
Setting a New Design Standard
The stylish design of the SG20 sets it apart
from traditional gun-shaped handheld
scanners. Careful attention to detail and
extensive usability testing have resulted
in a scanner that is not only aesthetically
pleasing on any countertop, but also
optimized for user comfort with a natural
smooth grip and trigger location.
The arching profile of the SG20 is perfect
for tight spaces and the over-sized
multi-color LED provides a bright visual
cue to confirm a successful scan, which
can be helpful in noisy environments.
In fact, the LED can be programmed to
match the decor of your storefront.
Part of a Complete Intermec Solution
The SG20 can be quickly and easily
configured with Intermec’s exclusive
EasySet™ PC programming tool. In
just a few clicks, this Windows-based
utility can print programming barcodes
for custom configurations. Adjust
security settings, symbologies, beeper
tone and volume, LED color—even set
up advanced data editing routines.
Comprehensive Support Services Available
Intermec bar code scanners operate in
dynamic business environments, and
a support plan can protect you from
unforeseen contingencies. Intermec
Medallion® Service programs deliver the
highest levels of productivity, device
reliability, and uptime. Choose the
right amount of coverage appropriate
for your operations. For more, visit
Physical Characteristics
Dimension (L x W x H):
20 cm (7.9 in) x 6.1 cm (2.4 in) x 6.5 cm (2.6 in)
Weight (SG20T): 125 g (4.41 az)
Weight (SG20B): 175 g (6.17 oz)
Electrical Specifications
Battery: Lithium-ion rechargeable (1567 mAh)
Battery Life: Minimum 8K scans from 70% capacity
Battery Recharge Cycle: 3 hrs when connected to
external power supply; 6 hrs when slow charged from
typical USB port
Typical Power Consumption
Corded Versions @5V DC:
120mA (SG20T1D); 330mA (SG20THP)
Cordless Versions (Base Station): 0.5A maximum
Bluetooth Radio
Type: Bluetooth Class 2 v2.1+EDR
Range: 10 m (32.8 ft)
Features: Adaptive Frequency Hopping (AFH)
« USB: HID keyboard, HID POS*, IBM SurePOS*,
virtual comm port
PCkeyboard wedge
< RS232
* Tethered (corded) versions
South Latin America
Headquarters Office
Phone: +55 11 3711-6776
Fax: +55 11 5502-6780
North America
Corporate Headquarters
6001 36th Avenue West
Everett, Washington 98203
Phone: (425) 348-2600
Fax: (425) 355-9551
Europe/Middle East &
Africa Headquarters Office
Reading, United Kingdom
Phone: +44118 923 0800
Fax: +44118 923 0801
North Latin America
Headquarters Office
Phone: +52 55 52-41-48-00
Fax: +52 55 52-11-81-21
Asia Pacific
Headquarters Office
Phone: +65 6303 2100
Fax: +65 6303 2199
Scan Technology
SG20xHP: Intermec Area Imager (EA30)
SG20x1D: Intermec Linear Imager (EV technology)
Bar Code Symbologies for 1D Model (SG20x1D)
Codabar, Code 11, Code 39, Code 93/93i,
Code 128 / 651-128, EAN/UPC, 651 DataBar Limited,
051 Composite (linear only), 651 DataBar Expanded,
GS1DataBar Omnidirectional, Interleaved 2 of 5,
Matrix 2 of 5, MSI, Plessey, Standard 2 of 5, Telepen
Bar Code Symbologies for 2D Models (SG20xHP)
All above symbologies supported by 1D model plus
the following: Australian Post, Aztec, BPO, Canada
Post, Codablock A, Codablock F, DataMatrix, Dutch
Post, EAN/UPC, GS1 Composite, GS1 DataBar
Stacked, Infomail, Intelligent Mail, Japan Post,
Maxicode, Micro PDF417, Multicode, PDF417,
Planet, Postnet, OR Code, Sweden Post, TLC 39
Temperature and Environmental Specifications
Operating temperature: 0°C to 50°C (32°F to 122°F)
Storage temperature: -20°C to 60°C (-4°F to 140°F)
Relative humidity: 5 to 95% non-condensing
Drop: 1.2 m (4 ft.) to concrete
Environmental rating: IP30
Ambient light: O to 100,000 lux
Electromagnetic Emissions Standards
Meets the requirements of the following product
emission standards:
e FCC Part 15 Class B (United States)
* Industry Canada ICES-003 Class B (Canada)
* EN55022: CISPR 22 Class B (European Union)
Environmental Compliance Requirements
Conforms to environmental compliance requirements for
RoHS, China RoHS, WEEE, and REACH.
Regulatory Approvals
UL; CE Mark (EU); NOM (Mexico); C-TICK (Australia
and New Zealand); CQC and SRRS (China); IDA
(Singapore); ANATEL (Brazil); Industry Canada ICES-
003 Class B (Canada)
Standard Warranty
* Tethered Models (SG20T): 5 years
< Bluetooth Models (SG20B): 3 years
* Extended protection available with
Intermec Medallion Support
Consult the SG20 Accessory Guide for details.
* Adjustable hands free desktop scan stand
* Desktop/wall mount holder
* Charge base (for cordless versions)
* Bluetooth charge base (for cordless versions)
* USB, RS232, keyboard wedge interface cables
* Easyset™ configuration software
Worldwide Locations:
Toll Free NA: (800) 934-3163
Toll in NA: (425) 348-2726
Freephone ROW:
Toll ROW: +44134 435 0296
OEM Sales
Phone: (425) 348-2762
Media Sales
Phone: (513) 874-5882
Customer Service
and Support
Toll Free NA: (800) 755-5505
Toll in NA: (425) 356-1799
10" —
Typical Reading Distances*
Min. X dimension 1D: 4 mils (0.1 mm)
Min. X dimension 2D: 6.6 mils (0.177 mm)
0" 4" g" 12" 16" 20" 24" 28" 32"
п р
12" — — 30
— PDF417 15 mils —
8"— PDF417 10 mils —20
— Data Matrix —
4" — 10mils | — 10
0" — | 0
4" — 10
g'—| i EANJUPC | —20
— | 0.5 mm / 20 mils | | —
12" | i i — 30
i 1mm / 40 mils i
0 10 20 30 6
pan |
40 50 70 80
Minimum X dimension: 6 mils (0.15 mm)
0" 2" 4" 6" 8" 10" 12" 14" 16" 18" 20"
" Los bob bes bv bea bea ben bana baa |
0.5 mm/20 mils
1mm/40 mils
[THEIR rep eee pee np eee rp ener peeve veer
0 5 0 15 20 25 30 35 40 45 50
* The reading distances given are typical reading distances
measured in an office environment (200 lux)
IEC 60825-1 : 2007 EN 60825-1 : 2008-05
CLASS 2 LASER PRODUCT 1mW 630 - 680nm
Copyright O 2011 Intermec Technologies Corporation. All rights
reserved. Intermec is a registered trademark of Intermec
Technologies Corporation. All other trademarks are the
property of their respective owners. Printed in the U.S.A.
612162 01A 11/11
In a continuing effort to improve our products, Intermec
Technologies Corporation reserves the right to change
specifications and features without prior notice.
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