Triton Systems | RT2000 Series | Owner Manual | New printer assembly

New printer assembly
PRINTER / PRESENTER ASSEMBLY
FIELD UPGRADE PROCEDURES
(MODELS RL/FT5000/RT2000)
TDN 07100-00051B 06/2007
CORPORATE HEADQUARTERS:
522 E. Railroad Street
Long Beach, MS 39560
Phone: (228) 868-1317
Fax: (228) 868-0437
RMA (RETURN MATERIAL AUTHORIZATION)
RETURN ADDRESS:
21405 Avenue “B”
Long Beach, MS 39560
COPYRIGHT NOTICE
© 2005-2007 Delaware Capital Formation, Inc. All Rights Reserved. Triton Systems of
Delaware, Inc. is an operating company of Dover Electronics, Inc., a subsidiary of Dover
Corporation (NYSE-DOV). DOVER, the DOVER logo and the Dover family of marks
and TRITON, the TRITON logo and the Triton family of marks are registered trademarks of Delaware Capital Formation, Inc., a wholly owned subsidiary of Dover Corporation.
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INTRODUCTION
This guide covers the steps for replacing the current printer/presenter assembly with an upgraded assembly for Model RL/FT5000/
RT2000 ATMs. These procedures include a list of tools and hardware required for the conversion as well as steps for updating
terminal software.
SCOPE
These procedures apply to all Triton certified service personnel involved in the process of maintaining or converting Triton ATMs.
CONTENTS
INTRODUCTION .......................................................................................................................................... 2
INSTALLING THE RL5000 PRINTER/PRESENTER UPGRADE KIT ....................................................................... 3
REMOVING THE PRINTER/PRESENTER ASSEMBLY ....................................................................................... 3
INSTALL NEW PRINTER/PRESENTER ASSEMBLY ......................................................................................... 5
INSTALLING THE FT5000 PRINTER/PRESENTER UPGRADE KIT AND PRINTER BEZEL .......................................... 7
REMOVING THE PRINTER/PRESENTER ASSEMBLY ....................................................................................... 7
DISCONNECT/REMOVE POWER/DATA/PRESENTER CABLES ......................................................................... 8
REMOVE/INSTALL PRINTER RAIN BEZEL ................................................................................................ 10
INSTALL NEW PRINTER/PRESENTER ASSEMBLY ....................................................................................... 11
CONNECT CABLES ............................................................................................................................... 12
INSTALLING THE RL/FT/RT PRESENTER UPGRADE KIT .............................................................................. 15
REMOVE THE PRESENTER ASSEMBLY ..................................................................................................... 15
INSTALL THE NEW PRESENTER ASSEMBLY ............................................................................................. 17
UPDATING TERMINAL SOFTWARE (RL/FT/RT) .......................................................................................... 18
CHECK OPERATION OF PRINTER ................................................................................................................ 20
** IMPORTANT **
AFTER INSTALLATION OF HARDWARE ASSEMBLIES, THE TERMINAL SOFTWARE INCLUDED
IN KIT (CD), MUST BE LOADED TO THE TERMINAL FROM A USB STORAGE DEVICE
(THUMBDRIVE ) IN ORDER FOR THE NEW PRINTER /PRESENTER ASSEMBLY TO FUNCTION
PROPERLY!
OPEN THE “SOFTWARE LOAD F ILES” FOLDER ON THE CD. LOCATE THE APPLICABLE
COUNTRY FOLDER AND DISPLAY . C OPY ALL SOFTWARE FILES TO YOUR STORAGE DE VICE . X-S CALE TERMINAL SOFTWARE IS IDENTIFIED WITH A .TLF EXTENSION.
EXCEPTION: I F YOUR UNIT IS CURRENTLY LOADED WITH A TERMINAL SOFTWARE VERSION
LISTED (S EE DOCUMENT “PRINTER /P RESENTER SOFTWARE D EPENDENCIES”) OR NEWER , YOU DO
NOT NEED TO UPDATE SOFTWARE .
NOTE: T HE .PDF FILES (“R ELEASE N OTES ”) REFER TO THE SOFTWARE LOAD
FILES . R ECOMMEND READING THESE DOCUMENTS PRIOR TO UPGRADING TERMINAL
SOFTWARE .
2
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALLING THE RL5000 PRINTER/PRESENTER UPGRADE KIT
Follow these steps to install the upgrade kit and associated hardware to the Model RL5000 ATM:
REQUIRED PARTS AND TOOLS
TOOLS REQUIRED
#1 and #2 Phillips Screwdriver (Magnetic)
Diagonal Cutters
RL5000 PRINTER/PRESENTER FIELD UPGRADE ASSEM BLY
P/N 06100-00097
PARTS SUPPLIED
PART NUM BER
DESCRIPTION
QUANTITY
09200- 00071
Printer Assembly
1
09120- 00208
Cable, Presenter GPIO
1
02054- 00172
Screw, Phillips, Plastite,Washer Head
2
03072- 00015
Ty Wrap
1
05200- 10033
RL/FT/RT Software CD
(includes software, software dependency sheet, upgrade procedures)
1
REMOVE THE PRINTER/PRESENTER ASSEMBLY
1.
Enter Management Functions > System Parameters > Shut Down the Terminal. When prompted “It is now safe to turn off your
computer”on the screen, open the control panel and turn the power switch on the power supply to the <OFF> (0) position.
2.
Remove the receipt paper and spool from the printer assembly. Remove the printer controller board cover shown in Figure 1.
3.
Disconnect the power, data, and low paper sensor cables from the printer controller board shown in Figure 2.
Red
tracer
Low paper
sensor cable
Controller cover
Power cable
Data cable
Figure 2. Disconnect cables shown.
Figure 1. Remove cover.
3
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
4.
Next, remove the printer presenter cable shown in Figure 3 by disconnecting from the presenter board and docking board
assemblies. Use the diagonal cutters to cut the Ty wrap that secures the cable to docking board assembly. This cable will be
replaced.
5.
Using a phillips screwdriver, remove the screw that secures the TVS pack from the printer bracket shown in Figure 4. Retain the
screw and lay the TVS pack down and out of the way of the strut screws.
Presenter
cable
TVS pack
Figure 3. Disconnect presenter board cable.
6.
Figure 4. Remove screw that secures TVS pack.
Remove the four (4) phillips screws that secure the printer presenter/strut assemblies shown in Figure 5. Retain the (2) strut
screws. Remove the whole printer assembly from the unit. NOTE: There is a ground wire lug attached to the lower right screw
shown.
Presenter
screws
Strut screws
Figure 5. Remove 4 screws that secure assembly.
4
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALL THE NEW PRINTER/PRESENTER ASSEMBLY
7.
Using a phillips screwdriver , start one (1) of the screws included in kit (washer head) shown in Figure 6. Mount the new printer/
presenter assembly under the screw. This will hold the assembly until the other screws are installed. Start the other screw
included on the other side. Next, start the two (2) strut screws previously removed.. NOTE: DO NOT FORGET TO SECURE
THE GROUND WIRE LUG! Tighten all screws. Figure 7 shows printer assembly secured.
Figure 6. Start screw to hold assembly.
Figure 7. All screws installed (and ground wire).
8.
Install the presenter GPIO cable included (P/N 09120-00208) and TVS pack (pack gets mounted to brass standoff). Secure the
presenter cable to the docking board assembly with the Ty wrap included.
9.
Remove the printer controller board cover from the new assembly. Reconnect all the printer controller cables (power, low paper
sensor, data) previously removed. Note the orientation of the gray data ribbon cable. The red “tracer” is towards the top when
installed (see Figure 2). Install the printer controller board cover.
10. Route/secure all cables under the strut bracket. Figure 8 shows cable routing/assembly installed.
Figure 8. Assembly/cables/TVS installed.
5
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
** IMPORTANT **
After installation of assembly, check to ensure the flapper door (Figure 9) moves freely. The LED wires and
speaker wires should be clear of the flapper door. Also, the jam clearance door MUST be closed to process
receipts.
Paper feeds
over bar
Clearance
door
Flapper
door
Figure 9. Flapper door/clearance door location.
11. Place the paper roll w/spool back on to the paper bracket ensuring that the paper feeds from the TOP of the roll. Power up the
ATM. Insert the edge of the paper into the printer take-up slot as shown in Figure 10. NOTE: Paper feeds OVER the bar. The
printer will automatically grip and pull the paper into the paper path.
* NOTE *
Triton recommends the use of 20# thermal printer paper
(Triton P/N 05403-00053). This receipt paper has been shown
to improve performance and reliability.
Figure 10. Insert paper into take-up slot.
12. Proceed to “Updating Terminal Software” procedures.
6
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALLING THE FT5000 PRINTER/PRESENTER UPGRADE KIT AND PRINTER BEZEL
The new printer/presenter upgrade for the FT5000 is a pivoting assembly. This allows ease of service access. Follow these steps to
install the upgrade kit and associated hardware to the Model FT5000 ATM:
REQUIRED PARTS AND TOOLS
TOOLS REQUIRED
#1 and #2 Phillips Screwdriver (Magnetic - Long/Short)
Emory Board or Very Fine Grit Sandpaper
Diagonal Cutters
Adhesive Tape
FT5000 PRINTER/PRESENTER FIELD UPGRADE ASSEM BLY
P/N 06100-00094
PARTS SUPPLIED
PART NUM BER
09200- 00062
DESCRIPTION
QUANTITY
Printer Assembly, FT (X- Scale)
1
(complete w/cables)
09120- 00208
Cable, Presenter GPIO
1
02054- 00172
Screw, Phillips, Plastite, Washer Head
2
03110- 00097
Printer Rain Bezel, Short
1
03072- 00015
Ty Wrap
10
05200- 10033
RL/FT/RT Software CD
(includes software, software dependency sheet, upgrade procedures)
1
REMOVE THE PRINTER/PRESENTER ASSEMBLY
1.
From Front Display: Enter Management Functions > System Parameters > Shut Down the Terminal. When prompted “It is
now safe to turn off your computer”on the screen, open the cabinet sleeve door and turn the power switch on the power supply
to the <OFF> (0) position.
From Rear Service Panel: Enter Main Menu > Shut Down the Terminal. When prompted “It is now safe to turn off your
computer”on the screen, open the cabinet sleeve door and turn the power switch on the power supply to the <OFF> (0)
position.
2.
Remove the receipt paper and spool from the printer
assembly (Figure 1).
Figure 1. Paper/spool removed.
7
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
DISCONNECT/REMOVE POWER/DATA/PRESENTER CABLES
3.
Disconnect the power, data, and low paper sensor cables from the printer controller board shown in Figure 2. The power and data
cables will be removed from the unit. See the following procedures.
4.
Disconnect the other end of the data cable at the Docking board assembly (Figure 3). Remove the data cable. Note: You may
have to use the diagonal cutters to cut away any ty wraps that secured the cable.
Data cable
Data cable
Low paper
sensor cable
Power cable
Figure 3. Disconnect data cable (Docking board assembly)
Figure 2. Disconnect cables shown.
5.
The other end of the power cable is connected to the power supply (Figure 4). The cable is Ty wrapped with other power cables.
Using the diagonal cutters, carefully cut the Ty wraps that secure the cables shown in Figure 4. Disconnect the printer
controller power cable from the power supply and remove the cable. Caution: When cutting Ty wraps, ensure you don’t cut/
slice other cables bundled with this cable.
Figure 4. Power supply.
Cut Ty wraps
Figure 5. Cut Ty wraps to remove power cable.
8
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
6.
Next, disconnect the printer presenter cable from the presenter board and docking board assemblies. Figures 6 and 7 show
connection locations. Remove this cable. This will be replaced with cable (P/N 09120-00208) included in kit.
Figure 7. Location of presenter cable on docking board.
Figure 6. Location of presenter board cable connection.
7.
Using a phillips screwdriver, remove the four (4) phillips screws that secure the printer presenter/strut assemblies shown in
Figure 8. Retain the (2) strut screws. Remove the whole printer assembly from the unit. NOTE: There may be a ground wire
attached to one of these screws or to the strut bracket. Figure 9 shows assembly removed from unit.
Presenter
screws
Figure 9. Assembly removed.
Strut screws
Figure 8. Remove 4 screws that secure assembly.
8.
The next procedure is the replacement/installation of the printer rain bezel
9
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
REMOVE/INSTALL PRINTER RAIN BEZEL
* NOTICE *
RECOMMENDATION
Early production FT5000 models had no screw holes in the
control panel to attach the included bezel. If your Model
FT5000 has no printer rain bezel installed OR you currently
have a bezel the same as one included in kit installed, skip
this rain bezel installation. We do recommend checking for
burrs in the receipt slot (see Step 10).
This procedure requires installer to perform steps inside and
outside to the unit. The bezel is mounted on the front fascia
(customer side) but secured from the inside cabinet. If
possible, recommend 2 personnel to ease installation - one
outside to hold the bezel, one inside to secure.
9.
Using a phillips screwdriver, remove the two (2) screws shown in Figure 10. Retain screws and remove old bezel.
10. Before installing replacement bezel, check for any burrs on the opening in the receipt slot. Use a small emory board or #600 grit
sandpaper and lightly buff the bottom and top edges of the cutout (Figure 11).
Check for burrs
in receipt slot
Figure 11. Check for burrs in slot.
Figure 10. Remove 2 screws that secure bezel.
Helpful Hint
Before installing bezel, pre-screw the 2 screws removed in Step 9 into the bezel to form threads in the bezel. It will be
easier to start the threads from the inside if working alone on the installation.
11. Placement of bezel. Align the bezel directly under and center of the receipt LEDs (Figure 12). Use adhesive tape to temporarily
hold in place.
12. Slowly start the two (2) screws removed in Step 9 until they have started to thread into the bezel. Tighten both screws and
remove the adhesive tape (if used) from the bezel. Figure 13 shows bezel installed.
Figure 12. Align bezel under LEDs.
Figure 13. Bezel installed.
10
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALL THE NEW PRINTER/PRESENTER ASSEMBLY
13. Using a phillips screwdriver, start one (1) of the screws included in kit (washer head) shown in Figure 14.
14. Mount the new printer/presenter assembly under the screw. Figure 15 shows assembly/screw location with printer rotated
down. This will temporarily hold the assembly until the other screws are installed. Start the other screw included on the other
side of the presenter.
15. Next, start the two (2) screws previously removed from the strut (Step 7) to the printer mount bracket ( Figure 16). NOTE: THE
CABINET GROUND WIRE AND PRINTER ASSEMBLY GROUND WIRE MUST BE SECURED TO THE LOWER LEFT
SCREW! SEE FIGURE 17. Tighten all screws.
Screw hidden
Figure 15. Close-up view of presenter/screw location.
Figure 14. Start screw to hold assembly.
Install ground
wires
Install screws
Figure 17. Ground wires
Figure 16. Printer mounting bracket secured.
11
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
CONNECT CABLES
16. Connect/route the presenter GPIO cable included (P/N 09120-00208) to the docking board and presenter board assemblies
(Figures 18 and 19). Route cable under the printer mounting bracket.
Figure 19. Presenter board (left side of Figure 15)
Figure 18. Docking board location.
17. Connect all the printer controller cables (power, low paper sensor, data):.
! Connect the low paper sensor cable (Figure 20).
! Connect the gray ribbon data cable to the docking board assembly (Figure 21). Note the orientation of the gray ribbon data
cable. The red “tracer” is towards the top when installed.
! Connect the power cable to any available DC output shown in Figure 22. Note: Advise connecting cable to the output shown.
This will allow more accessibility with door open.
Low paper
sensor cable
Red tracer
Data cable
Figure 20. Low paper sensor cable.
Power cable
Not used
Figure 21. Data cable.
Figure 22. Power cable.
12
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
18. With the cabinet access door fully open, route the power cable with the existing power cables and Ty wrap all together (Figure
23).
Install/secure
Ty wraps
Figure 23. Route/secure power cable(s).
** IMPORTANT **
After installation of assembly, check to ensure the flapper
door (Figure 24) moves freely. The LED wires and speaker
wires should be clear of the flapper door. Also, the jam
clearance door MUST be closed to process receipts.
Clearance
door
19. Place the paper roll w/spool back on to the paper bracket
ensuring that the paper feeds from the TOP of the roll.
Power up the ATM. Insert the edge of the paper into the
printer take-up slot as shown in Figure 25. The printer will
automatically grip and pull the paper into the paper path.
Figure 26 shows printer assembly installed with paper.
Note: See next page for service access/replenishing paper steps.
Flapper
door
Figure 24. Flapper door/clearance door locations.
Figure 25. Insert receipt paper into printer.
* NOTE *
Triton recommends the use of 20# thermal printer paper
(Triton P/N 05403-00053). This receipt paper has been shown
to improve performance and reliability.
Figure 26. New printer assembly installed.
20. Proceed to “Updating Terminal Software” procedures.
13
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
The following illustrations show the new pivoting printer assembly installed in a Model FT5000
and the procedures for service access and paper loading..
SERVICE ACCESS
LOADING RECEIPT PAPER (POWER “ON”)
Insert paper roll on to spool (insert).
Slide spool and paper on paper support bracket.
Grasp handle and lift up.
Feed paper into printer.
Pivot assembly down.
Paper feeds automatically.
Printer assembly fully open.
Note correct position of “blue lever” (insert).
14
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALLING THE RL/FT/RT PRESENTER UPGRADE KIT
Follow these steps to install the upgrade kit and associated hardware to the Model RL5000, FT5000, and RT2000 ATMs:
REQUIRED PARTS AND TOOLS
TOOLS REQUIRED
#1 and #2 Phillips Screwdriver (Magnetic - Long/Short)
#20 Torx Driver (RL/FT)
* NOTE *
RL/FT/RT PRESENTER FIELD UPGRADE ASSEM BLY
P/N 06100-00098 Re v B
PARTS SUPPLIED
PART NUM BER
DESCRIPTION
QUANTITY
09200- 00060
Presenter, Receipt Plastic
1
02054- 00172
Screw, Phillips, Plastite, Washer Head
2
05200- 10033
RL/FT/RT Software CD
(includes software, software dependency sheet, upgrade procedures)
1
Triton recommends the use of
20# thermal printer paper
(Triton P/N 05403-00053). This
receipt paper has been shown
to improve performance and
reliability.
BEFORE YOU START:
From Front Display (RL5000): Enter Management Functions > System Parameters > Shut Down the Terminal. When prompted
“It is now safe to turn off your computer”on the screen, open the cabinet sleeve door and turn the power switch on the power supply
to the <OFF> (0) position.
From Rear Service Operator Panel (FT/RT): Enter Management Functions > Main Menu > Shut Down the Terminal. When
prompted “It is now safe to turn off your computer”on the screen, open the cabinet sleeve door and turn the power switch on the
power supply to the <OFF> (0) position.
RT2000 PRESENTER UPGRADE
REMOVE THE PRESENTER ASSEMBLY
1.
Grasp the handle below the printer feed slot and pull the release pin (Figure 1) located on the right side of printer bracket.
Locking pin
2.
Rotate the assembly up and release the pin (Figure 2) until it locks in the service position
(Figure 3). The presenter can be accessed for removal.
Release pin
Figure 1. Release pin location.
Figure 2. Rotate printer to service position.
Figure 3. Printer shown in service position. The
presenter is highlighted in circle.
15
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
3.
Disconnect the presenter board cable (Figure 4) located on the left side of presenter assembly.
4.
Using a phillips screwdriver, remove the two (2) screws that secure the presenter assembly and remove the presenter (Figure 5).
The screws and presenter assembly will be replaced.
Figure 5. Remove screws and presenter assembly.
Figure 4. Disconnect presenter board cable.
INSTALL THE NEW PRESENTER ASSEMBLY
1.
Using a phillips screwdriver, install the new presenter assembly using the two (2) screws included (washer head).
2.
Reconnect the presenter board cable previously removed in Step 3.
3.
Pull the release pin and rotate the printer assembly back to the operate position.
4.
Proceed to “Updating Terminal Software” procedures. NOTE: Software for Australian units DO NOT need updating.
** IMPORTANT **
After installation of assembly, check to ensure the flapper door (Figure 6) moves freely. The LED wires and
speaker wires should be clear of the flapper door. Also, the jam clearance door MUST be closed to process
receipts.
Clearance
door
Flapper
door
Figure 6. Flapper door/clearance door locations.
16
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
RL5000 PRESENTER UPGRADE
REMOVE THE COMPLETE PRINTER ASSEMBLY
1.
Remove the receipt paper and spool from the printer assembly. Remove the printer controller board cover, if installed (Figure 1).
2.
Disconnect the power, data, and low paper sensor cables from the printer controller board shown in Figure 2. Note the “Red”
tracer on the data cable. When reinstalling, the tracer will be facing towards the top as shown.
Low paper
sensor cable
Power cable
Red
tracer
Data cable
Figure 1. Printer controller cover.
Figure 2. Disconnect cables shown.
3.
Next, disconnect the printer presenter cable shown in Figure 3.
4.
Using a phillips screwdriver, remove the screw that secures the TVS pack from the printer bracket shown in Figure 3. Retain the
screw and lay the TVS pack down and out of the way of the strut screws.
TVS pack
Presenter cable
Figure 3. Disconnect presenter cable and TVS pack.
17
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
5.
Remove the four (4) phillips screws that secure the printer presenter/strut assemblies shown in Figure 4. Retain the (2) strut
screws. Remove the whole printer assembly from the unit. NOTE: There is a ground wire lug attached to the lower right screw
shown.
Strut screws
Presenter
screws
Figure 4. Remove 4 screws that secure printer assembly.
REMOVE/REPLACE PRESENTER UNIT
1.
Place the printer assembly on a flat surface. Using a #20 Torx driver, remove the two (2) Torx screws shown. Retain these screws.
Note: You do not need to remove the center brass standoff.
Next, remove the presenter assembly. Figure 5 shows the printer with the presenter removed.
2.
Install the new presenter unit and secure with the Torx screws removed in previous step. Figure 6 shows presenter assembly
installed.
Figure 4. Remove 2 Torx screws and presenter unit.
Figure 5. New presenter installed.
18
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
REINSTALL THE COMPLETE PRINTER ASSEMBLY
1.
Using a phillips screwdriver , start one (1) of the screws
included in kit (washer head) in the presenter shown in Figure
6. Mount the new printer/presenter assembly under the screw.
This will hold the assembly until the other screws are installed.
Start the other screw included on the other side. Next, start
the two (2) strut screws previously removed.. NOTE: DO NOT
FORGET TO SECURE THE GROUND WIRE LUG! Tighten
all screws.
2.
Reconnect the presenter cable and the TVS pack (pack gets
mounted to brass standoff).
3.
Route/secure the printer controller cables under the strut
bracket. Reconnect all the printer controller cables (power,
low paper sensor, data) previously removed. Note the
orientation of the gray data ribbon cable. The red “tracer” is
towards the top when installed. Install the printer controller
board cover.
Figure 6. Start screw to hold assembly.
** IMPORTANT **
After installation of assembly, check to ensure the flapper
door (Figure below) moves freely. The LED wires and speaker
wires should be clear of the flapper door. Also, the jam clearance
door MUST be closed to process receipts.
Figure 7. Assembly/cables/TVS installed.
Clearance
door
Flapper
door
4.
Place the paper roll w/spool back on to the paper bracket ensuring
that the paper feeds from the TOP of the roll. Power up the ATM.
Insert the edge of the paper into the printer take-up slot as shown in
Figure 8. NOTE: Paper feeds OVER the bar. The printer will
automatically grip and pull the paper into the paper path.
Figure 8. Insert paper into take-up slot.
5.
Proceed to “Updating Terminal Software” procedures.
19
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
FT5000 PRESENTER UPGRADE
REMOVE THE PRESENTER ASSEMBLY
1.
Remove the receipt paper and spool from the printer assembly.
2.
Lift the printer handle and rotate the printer assembly down (Figures 1 and 2).
Figure 2. Rotate printer down.
Figure 1. Lift handle.
3.
The presenter (Figure 3) is secured to the printer bracket (2 Torx screws) and
control panel (2 phillips head screws).
! Remove the two (2) Torx screws with a #20 Torx driver (Figure 4). Retain the
screws.
! Remove the two (2) phillips head screws (Figure 5). These will be replaced
with screws included in kit.
! Disconnect the presenter cable (Figure 6) and remove the presenter.
Torx screws
Figure 3. Screws location.
Figure 5. Remove phillips screws.
Figure 4. Remove Torx screws.
Figure 6. Disconnect presenter cable.
20
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
INSTALL NEW PRESENTER ASSEMBLY
1.
Using a phillips screwdriver , start one (1) of the screws included in kit (washer head) in the control panel (Figure 7).
2.
Reconnect the presenter cable to the new presenter.
3.
Insert the new presenter on the screw and start the other. Do not tighten at this time. Next, install the Torx screws previously
removed. Tighten all screws.
Figure 6. Start phillips head screw.
** IMPORTANT **
After installation of assembly, check to ensure the flapper
door moves freely. The LED wires and speaker wires should
be clear of the flapper door. Also, the jam clearance door
MUST be closed to process receipts.
Clearance
door
Flapper
door
4.
Rotate the printer assembly up until it locks in place. Place the paper roll w/spool back on to the paper bracket ensuring that the
paper feeds from the TOP of the roll. Power up the ATM. Insert the edge of the paper into the printer take-up slot. The printer
will automatically grip and pull the paper into the paper path. Figure 7 shows printer assembly.
5.
Proceed to “Updating Terminal Software” procedures.
Figure 7. Insert receipt paper into printer.
21
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
UPDATING TERMINAL SOFTWARE (RL/FT5000/RT2000)
This step procedure describes how to perform a software update for the RL/FT5000/RT2000. You will
need a Flash drive device (USB storage device shown) with the terminal software loaded in it (CD
included in kits have software files specific for model ATM).
* NOTE *
To update software for Models FT5000 and RT2000, access
Management Functions from the front display (customer side).
1.
Locate the docking board assembly in the unit. Connect
the Flash drive to any available USB port.
2.
If your Flash drive has an indicator, it will light briefly,
then extinguish. When light extinguishes, this indicates
the storage device has been found by the operating system of the ATM. If your Flash drive does not have an
indicator, proceed to the next step.
3.
Enter MANAGEMENT FUNCTIONS > MAIN MENU screen. Select the SYSTEM PARAMETERS option by pressing the number <5> on the keypad.
4.
Press the number <7> on the keypad to access the SOFTUPDATE function. This function searches for the
terminal software setup program on the external storage
device.
WARE
5.
22
In the “Look In” option should be the “USB” location. If
it’s not present, <Cancel> out of the Software Update
screen and then re-enter the same screen.
PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
6.
7.
When the “Look In” option has “USB” present, the
“Filename” screen should have the terminal software,
size, and date/time attributes for each file loaded in the
Flash drive. See NOTE, right.
* NOTE *
(Full Load vs Update)
When loading a Full Load software file, you will lose some
parameters and have to reconfigure (Ex: cassette parameters).
If you choose this type file, recommend saving parameters
Main Menu > Terminal Status > Save Parameters to
External Storage (USB device) before loading the Full Load
file. This allows you to quickly configure terminal with the
saved parameters.
Use the left and right <Arrow> keys on the keypad to
highlight the selected file. Press <Enter> when selected.
NOTE: Triton recommends loading the UPDATE LOAD
file when applicable.
8.
If loading an Update file, all parameters remain. Ensure you
use the correct update file for your specific country.
A screen will appear verifying the selected file and prompt
to restart the terminal. Press <Enter> to continue.
Full load files are identified with a ‘D’ designation XD).
Update files are designated with a ‘U’ identifier (XU).
9.
The terminal will restart at this time and the installation of the software will be performed
automatically. After the terminal completes it’s reboot sequence, remove the Flash drive
device. NOTE: An additional restart is recommended after the file is loaded.
10. The next procedure is checking the operation of the printer.
CHECK OPERATION OF PRINTER
ACCESS INSTRUCTIONS:
1.
From the MAIN MENU screen, select the DIAGNOSTICS option by pressing <2> on the keypad.
2.
Enter the PRINTER diagnostics menu by pressing <6> on
the keypad.
3.
Press option <1>, DEVICE STATUS, to verify that the “Presenter Version” is ‘20’ or greater.
4.
Press option <2> to perform a RESET/TEST PRINTER to
verify printer/presenter operation.
4.
After completion of test function, <Cancel> back out to
Customer screen.
The RESET/TEST function re-initializes and then performs an operational test of the printer. A pattern of characters is printed out
on the receipt printer, using a variety of character fonts and
sizes to test the print capability.
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PRINTER/PRESENTER ASSEMBLY FIELD UPGRADE PROCEDURE
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