Connectivity Guide
ReSound Smart Hearing Aids
Connectivity
Guide
Guide for connecting to your Apple device, Android
device and using ReSound apps
Table of contents
Introduction to ReSound Smart Hearing Aids............................................. 4
Mobile Devices that Work with ReSound Smart Hearing Aids.................... 5
Connectivity and ReSound Smart App for Apple Devices.......................... 6
Connectivity and ReSound Smart App for Android Devices..................... 32
ReSound Relief App............................................................................... .55
ReSound Control App............................................................................. 63
2
3
Introduction to ReSound
smart hearing aids
WHICH RESOUND HEARING AIDS ARE SMART HEARING AIDS?
Here is a list of smart hearing aids from ReSound that work with the
ReSound Smart™ app. If you’re not sure, please ask your hearing care
professional.
Mobile devices that work with ReSound smart
hearing aids
You can use the free ReSound Smart app to control and optimize your
ReSound Smart hearing aids right from your iPhone®, iPad® or iPod®
touch, Apple Watch, or select Android devices.*
ReSound LiNX 2™
ReSound ENZO2™
* Visit resound.com/compatibility for a full list of compatible devices.
ReSound LiNX™
ReSound LiNX TS™
ReSound ENZO™
ReSound Up Smart™
4
5
Connectivity and ReSound Smart App
for Apple Devices
HOW TO PAIR YOUR SMART HEARING AIDS TO YOUR IPHONE, IPAD OR IPOD TOUCH
Check battery
Turn on Bluetooth
Insert a fresh battery in your
ReSound smart hearing aid.
eep the battery door open so the
K
hearing aid cannot power up.
Swipe upwards from the bottom of the screen to reveal
the Control Center.
Tap the Bluetooth icon.
6
Detect hearing aids
Now that Bluetooth is activated,
go to Settings, tap General,
then Accessibility.
Close the battery door to power
up your hearing aid so your
iPhone, iPad, or iPod touch can
detect it and then tap Hearing
Devices.
7
Make the connection
Tap on the name and model number of your hearing aid when it
appears on the screen.
When it’s connected, your hearing aid name will be shown with
a checkmark, and the color of the name will change from black
to blue.
Tap Pair in the dialogue box. When pairing to two hearing aids,
you will receive separate pairing requests. The second request
may take a few seconds to appear after starting the first pairing.
Now you are connected. You can check the status of the
connection on the Hearing Aid page.
Re-connecting your hearing aids to your iPhone, iPad or iPod
touch
When you turn off your hearing aids or Apple device, they will
no longer be connected. To connect them again, turn on your
hearing aids by opening and closing the battery door. The
hearing aids will then automatically connect to your Apple device.
You can also verify this connection by accessing the Accessibility
shortcut (triple click the home button) and making sure that your
hearing aids have been detected.
8
Pairing to more than one Apple device
You can pair up to five different Apple devices to your
ReSound smart hearing aids, but you can only connect
to one Apple device at a time.
To switch connection from one Apple device to another,
swipe up from the bottom of your Apple device’s screen
and turn Bluetooth off.
ow you can activate Bluetooth on the device you want
N
to connect to next.
Wait for authentication
When you tap on Pair in the dialogue box, your ReSound
smart hearing aid and Apple device need time to
authenticate the pairing. Either put your hearing aid on
and wait for a series of 6 beeps followed by a ripple tone,
or wait at least 120 seconds for authentication to finish.
Please don’t stream audio until authentication is complete.
9
Stream sound directly to your
ReSound smart hearing aids
You can stream stereo audio, such as music, directly from
your Apple device to your hearing aids.
CONTROL CENTER
HOW TO STREAM AUDIO FROM DIFFERENT APPS
Access the Control Center
by swiping up from the
bottom of the screen. Swipe
left to access the second
panel. Select the device for
audio - in this case your
hearing aids.
10
To stop streaming
to your hearing
aids and return
to normal phone
operation, select
iPhone. You
can also stop
streaming audio
to your hearing
aids by tapping
the media player’s
pause button.
You can also stream audio
from other apps such as
YouTube™.
Open a media
player app such as
YouTube and press
the on screen
AirPlay icon.
Select the hearing aids for
streaming and press play.
Press pause to stop streaming
the video. If you want to
go back to normal iPhone
operation click on the AirPlay
icon and tap on iPhone in the
dialogue box.
PHONE AND FACETIME CALLS
If a call comes in while
you are streaming audio
from your music player,
answer it and the system
will automatically turn
down the music and
switch to your phone
conversation.
nce you end a call,
O
the system will continue
streaming music from
where you left off.
TIP IF I ANSWER A CALL FROM APPLE
WATCH, DO I GET THE SOUND IN MY
HEARING AIDS?
If you get a call on your Apple Watch, scroll
down on the digital crown and choose
Answer on iPhone to get the sound in your
hearing aids. Use the microphone on the
iPhone to pick up your own voice.
11
Advanced control
and personalization with
the ReSound Smart app
DOWNLOAD AND INSTALL THE RESOUND
SMART APP.
The ReSound Smart app can be downloaded
for free from the App Store by following these steps:
1.Go to the App Store
2.Search for “ReSound Smart”
CONNECT THE RESOUND SMART APP TO YOUR
HEARING AID
The first time you tap the icon on the home screen to
open your ReSound Smart app, you’ll be taken through
the following steps:
1.When asked if you want to get started with the hearing
aid now or run in demo mode, choose Get started
3.If you are on an iPad, change the search criteria in
the top right-hand corner to iPhone only
2.You will be asked to familiarize yourself with the printed
user guide for the hearing aids and accept the terms of
use; tap Accept to continue
4.Tap on Get and then Install to start downloading
the app
3.You will see a list of the hearing aids that work with the
ReSound Smart app; tap “OK” to continue
5.Now you are almost ready to personalize your
hearing experience
4.If your hearing aids and mobile device are not paired, a
screen will open showing you how to pair
5. When asked to allow the app to access your location, tap Allow
6. Now you’re ready to use your ReSound Smart app
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13
ReSound Smart app overview
There are two main screens in the ReSound Smart app. You can simply slide
between the Volume Control and Program Selection screens or use the top
navigation buttons to move between screens.
NAVIGATION BETWEEN MAIN SCREENS
Volume control
Program selection
Tap this button to go to the
Programs page.
Tap this button to open
a window which gives
you access to advanced
functions.
Tap this button to go to
the main menu page for
additional functions.
14
Main menu for extra
functions
Tap the back button to
return to the Volume
control page.
Tap this button when you
are on the Programs page to
return to the Volume control
page.
15
CHANGE PROGRAMS
HEARING AID VOLUME CONTROL
Combined volume control
Independent volume control
Manual program change
Slide the volume slider up
to raise and down to lower
the volume of the hearing
aid.
Use the pinch gesture to
switch between combined
and independent hearing
aid volume control.
Tap the buttons to choose one
of up to four different hearing
aid programs that have been
optimized for particular hearing
situations. Each program has its
own icon to help you choose.
Streaming device change
Tap the mute button
beneath the volume slider
to mute the hearing aid,
and tap again to unmute.
Or tap the toggle button at
the bottom of the screen.
Tap a streaming device button
to activate streaming from a
ReSound Unite™ device such as a
ReSound Unite™ TV Streamer 2.
TIP CAN I GO BACK TO MY FITTED PROGRAM SETTINGS?
If you have made adjustments to volume, bass/treble, Sound
Enhancer and/or Tinnitus Manager, restore your fitted program
settings by re-tapping the program button.
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17
STREAMER VOLUME CONTROL
ADJUST BASS AND TREBLE
Streamer program volume
Independent volume control
More options
Adjusting bass and treble
When a streamer program is
selected, you can adjust the
streaming volume separately
with the orange volume slider.
You can adjust the volume
of left and right hearing
aids independently.
Switch between dual and
independent volume control
with the pinch gesture or
tap the toggle button at the
bottom of the screen.
This button at the top left
opens a pop-up menu
with options that give you
more advanced control and
personalization of your hearing
experience.
Increase or decrease bass
and treble from sounds by
moving the sliders up or
down. Adjustments are also
applied to streamed sound.
Hearing aid volume
You can still mute or adjust
the volume of the hearing aids
without affecting the volume of
the audio you are streaming.
The bass and treble option
You can adjust the bass and
treble of all incoming sound
including streaming from the
iPhone.
TIP CAN I SAVE MY SETTINGS?
TIP CAN I MUTE MY DEVICES?
You can mute each device independently. Simply tap the mute
button beneath each volume slider.
18
When you find bass and treble settings you like, you can
save them as Favorites. If you are wearing ReSound LiNX2
the adjustments will remain until you reboot your hearing aids
(opening and closing the battery doors).
19
SOUND ENHANCER: PERSONALIZE YOUR SOUND
Sound Enhancer will appear in the more options pop-up menu if it is available for one or more of the programs set by
your hearing care professional. Sound enhancer is only available in ReSound LiNX2 9 and ReSound ENZO2 9 devices.
All adjustments are made
by moving the slider or
tapping the graphic.
To return to the fitted
settings of the program
after adjustments, tap
Undo.
The tabs you’ll see at the
bottom of your screen
represent the Sound
Enhancer features available
to you.
20
TIP EXPLORE YOUR FAVORITE SETTINGS
Save your Sound Enhancer settings as Favorites and
show them to your hearing care professional at your
next fitting.
Comfort in Noise
Adjust the level of noise
reduction from full
awareness of surroundings
to focused hearing
comfort.
Speech Focus
Choose exactly what to
listen to by adjusting the
focus of the beam.
Comfort in Wind
Reduce wind noise for
maximum listening comfort
in windy situations.
When the hearing aids
are set to automatic
focus, adjusting Speech
focus will switch them to
manual setting. To return
to automatic use the Undo
button.
TIP OPTIMIZE SPEECH FOCUS
When adjusting Speech Focus, also try the Comfort in
Noise for maximum effect.
21
FAVORITES
Add a Favorite
You can save your
preferred volume, bass/
treble settings and Sound
Enhancer features as
Favorites. You can also
choose to attach a Favorite
to a location and have
your hearing aids change
automatically when you
enter that location.
Overview of Favorites
In the Favorites list, you
can create a new Favorite
by pressing Add new
favorite, and activate an
existing Favorite by tapping
on its name. You can also
switch between list view
and map view.
Additional Favorites options
By swiping left on a
Favorite you can choose
from the following options:
- View on map (if a location
has been added)
- Details
- Remove
Details of your Favorites
In the details view, you can
edit the name of the Favorite
and add/remove a location.
You can also view the
saved volume, bass/treble
preferences and Sound
Enhancer features.
TIP CAN I EDIT FAVORITES WITHOUT LOSING MY
SETTINGS?
TIP YOU CAN ALSO ACCESS THE FAVORITES LIST
FROM THE MAIN MENU.
22
If you select a Favorite and tweak settings such as the volume
or bass and treble, you can save your changes as a new
Favorite.
23
FINDER: SEARCH FOR MISPLACED HEARING AIDS
Search nearby
If the app detects the
hearing aids nearby, it will
go into Nearby mode. As
you walk around, the red
bars will show you if you
are getting closer or farther
away from your hearing
aids. Hearing aids must be
on to use this feature.
Finder
If the app does not detect
your hearing aids nearby,
it will switch to Map view
and display the place on the
map where they were last
connected to the app.
Last location
Tap this button on the map
or satellite view to bring
up a pop-up menu to see
the address and time your
hearing aids were last
detected.
Satellite view
Tap this button to go to the
satellite view.
TIP ENABLE LOCATION SERVICES
Location services must be enabled to user the Finder feature.
Go to Settings on the iOS device, tap Privacy, then Location
Services. Turn Location Services on.
Below, tap on the ReSound Smart icon and select Always.
To ensure the Finder feature can track your hearing aids, keep
the hearing aids connected to the phone and keep the Smart
app open, running in the background.
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25
ReSound SmartTM app: Tinnitus Manager functionality
TINNITUS MANAGER*
The Tinnitus Manager will be available for you in the app if the Tinnitus Sound Generator (TSG) has been enabled in
one or more of your fitted programs. A small icon will appear on program buttons where you have the TSG fitted.
If you go to the More options menu from one of those programs, you will see the Tinnitus Manager available.
What you will have access to in the app
26
If you have a program fit with white noise
You will find the Tinnitus
Manager in the menu on
the program screen.
Sound variation
Adjust the variation of the
white noise sound input
by tapping the buttons
towards the top.
To return to the fitted
settings of the program
after adjustments, tap
Undo
Pitch
Adjust the frequency
shaping (Pitch) by moving
the two sliders left and
right.
* Available in app version 3.1 for ReSound LiNX 2 and ReSound ENZO2 instruments only.
If you have a program fit with a Nature Sound™
Nature Sounds
Choose between one of the
six new Nature Sounds in the
hearing aid.
Activate white noise
You can also activate the
white noise sound input
and adjust the Pitch.
27
Control of your hearing aids built into your
iPhone, iPad, or iPod touch
HOW TO ACCESS BASIC VOLUME AND PROGRAM CONTROLS
Triple click on the Home button on your Apple device to access basic
volume and program controls.
HOW TO USE APPLE’S NATIVE FUNCTIONALITY TO
CONTROL YOUR RESOUND SMART HEARING AIDS
You can also access a control center for your hearing aids
in Settings. Go to Settings, General, Accessibility, and
Hearing Devices then tap on the circled i to go to the
hearing-aid controls.
1
2
3
1.The name, model, and
battery status of your
hearing aids.
2.Streaming and volume
settings for both hearing
aids or independently for
each hearing aid.
3.Independent volume
control of each hearing
aid.
Scroll down the page to see
the following settings.
4.View and change the
program
4
5
6
28
5.Start and stop Live Listen
to use your iPhone,
iPad or iPod touch as a
microphone which sends
sound directly to your
hearing aids
6.Tap this if you want to forget this device and remove the pairing.
29
29
RESOUND SMART™ APP FOR APPLE WATCH™
Control the smartest hearing aids straight from your wrist.
VOLUME CONTROL
How to get the ReSound Smart app on your Apple Watch
What you need
The ReSound Smart app must be installed on your iPhone and
updated to minimum v. 3.0.1. Please see Apple compatibility
information on page 5.
How to pair
Pair your Apple Watch to your iPhone
by following the instructions found in
the Apple Watch companion app on
your iPhone.
How to get the app on Apple Watch
You can use the Apple Watch companion app on your
iPhone to turn on or off or to set preferences for your apps
on Apple Watch, including the ReSound Smart app.
• Open the Apple Watch app on your iPhone.
• Scroll down until you see ‘Smart’ in your list of apps. Tap it.
• Enable ‘Show App on Apple Watch’ and ‘Show in Glances’.
• You will see the ReSound Smart app become available on your Apple Watch.
30
Hearing aid volume control
Tap the + or – icons to increase or
decrease the volume of the hearing
aid.
To mute the hearing aids, force touch
on the screen. To unmute, tap the +
or – icons.
Streamer volume control
When a streamer program is selected
you can adjust the streaming volume
separately with the orange volume
slider.
PROGRAMS AND FAVORITES
Choose a program or
a Favorite
Tap one of the
program icons to
choose a program.
Scroll down to choose
between hearing aid
programs, streamer
programs and your
own Favorites.
BASS AND TREBLE
Adjust bass and treble
Tap the + or – icons to
increase or decrease
bass and treble.
You can create new
Favorites in the
ReSound Smart™ app
on the iPhone.
You can also mute the streaming
volume by force touch.
TIP CAN I USE APPLE WATCH GLANCES FOR THE RESOUND SMART APP?
TIP HOW DO I MOVE BETWEEN SCREENS?
Simply slide sideways to move between screens.
You can use Glances to quickly view which program you’re in. Just swipe up on the Watch
face and then swipe sideways until you see the ReSound Smart app. It will tell you your
current program. Tap the screen to go directly to the app.
SOUND ENHANCER
Adjust Sound Enhancer
Adjust all three features by tapping the +
and – icons. Use force touch to reset to
fitted settings.
Comfort in Noise
Adjust the level of comfort
in noise by turning noise
reduction up or down.
Speech Focus
Adjust speech focus by
setting beam width.
Comfort in Wind
Adjust comfort in wind
by turning wind noise
reduction up or down.
31
Connectivity and ReSound Smart App for Android
The ReSound Smart app puts basic controls and more advanced features at your fingertips so you
can personalize your hearing experience.
The ReSound Smart app is the first hearing aid app with a direct connection between your hearing
aids and Android phone.
WHAT CAN THE RESOUND SMART™ APP DO?
You can use the ReSound Smart app to:
• Adjust volume settings on your hearing aids
• Adjust volume of your ReSound Unite™ streaming
accessory separately
• Adjust speech focus as well as comfort in noise and wind
with Sound Enhancer*
• Tinnitus manager: Adjustment of sound variation and
frequency of the Tinnitus Sound Generator. Selection of
Nature Sounds**
• Change manual and streamer programs
• Edit and personalize program names
• Adjust treble and bass to your preferences
• Save your preferred settings as a Favorite – with or
without tagging a location
• See battery and connection status
• Get inspiration and personalized information about your
hearing aid
• Help locate lost or misplaced hearing aids
32
* For selected programs in ReSound LiNX2 9 only
** Features available in ReSound LiNX2 and ReSound
ENZO2 if enabled by your hearing care professional
Pair with your Android phone
HOW TO PAIR YOUR SMART HEARINGTM AID TO YOUR
ANDROID PHONE
Insert a fresh battery in your ReSound Smart Hearing aid.
Keep the battery door open so the hearing aid cannot power up.
WHERE CAN I FIND THE RESOUND SMART™ APP?
You can download the ReSound Smart
app for free from the Google Play Store.
• Go to Play Store on your Android phone and search for
ReSound and Smart
• Tap on Install, then Accept so the app can access
certain features on your phone such as Bluetooth
Open the ReSound Smart
app on your phone.
You can start the pairing
right away. If you would like
to watch a demonstration of
the app, press Demo.
Check that your hearing
aids are in the list of
compatible products.
Press OK.
• Your phone will now install the app
• When installation is complete, tap on Open to start up
your ReSound Smart app
For more information, please visit resound.com/smartapp
33
Close the battery door of
the hearing aids and press
Pair.
34
The app will search for
nearby hearing aids.
If no hearing aids were
found, you can try
searching for hearing aids
again by pressing search.
The phone will now
connect to your hearing
aids. Press the ok button
and you are ready to use
the app.
35
RESOUND SMART™ APP OVERVIEW
The app has two main screens: Volume control and program
selection. You can simply slide from one screen to the other, or
use the navigation buttons. There is also a main menu button
which gives you access to additional app functions.
Unpairing your hearing aids
Follow these steps if you
want to unpair your hearing
aids so you can pair to
different ReSound Smart
Hearing aids, for example.
Go to the app Settings and
select Unpair your hearing
aids. Tap on Unpair in the
pop-up notification and
the hearing aids will be
unpaired.
36
How to re-connect your hearing aids to your
Android phone
When your hearing aids are out of range, or you turn
them or your Android phone off, they will no longer be
connected. When the hearing aids come into range again,
or you turn them or your phone back on, they will take a
few seconds to automatically reconnect.
TIP WANT TO ACTIVATE UNPAIRED HEARING AIDS?
Once a hearing aid is forgotten, you will need to follow the
steps on page 6 to pair it with your hearing aids again.
Program selection
Volume control
Tap this button when you
are on the Programs page
to return to the Volume
control page.
Tap this to go to the
Programs page.
Tap the More options
button to open a window
which gives you access to
advanced functions.
Tap this to go to the main
menu page for extra
functions.
37
ADJUST VOLUME SETTINGS
Main menu for extra
functions
Additional app function
include:
Combined volume control
Independent volume control
Slide the volume slider up to
raise and down to lower the
volume of the hearing aids.
Use the pinch gesture to
switch between combined
and independent hearing
aid volume control.
Tap the mute button
beneath the volume slider to
mute the hearing aids, and
tap again to unmute.
Connection status
Battery status
Finder
Or tap the toggle button at
the bottom of the screen.
Favorites
My hearing aid
App tutorial and settings
38
You can use your
phone’s back hard
key to go back to the
previous screen.
39
CHANGE PROGRAMS
STREAMER VOLUME CONTROL
Streamer device volume
Independent volume control
Manual program change
Streaming device change
When a streamer device
program is selected, you
can adjust the streaming
volume separately with the
orange volume slider.
You can adjust the volume
of left and right hearing
aids independently. Switch
between combined and
independent volume control
with the pinch gesture or
tap the toggle button at the
bottom of the screen.
Tap the buttons to choose
one of up to four different
hearing aid programs that
have been optimized for
particular hearing situations.
Each program has its own
icon to help you choose.
Tap a streaming device
button to activate streaming
from a ReSound Unite™
device such as a ReSound
Unite™ TV streamer 2.
Hearing aid volume
You can still mute or adjust
the volume of the hearing
aids without affecting the
volume of the audio you are
streaming.
TIP HOW DO I RESET THE VOLUME?
To reset the volume to its default position, align the
slider with the white dots.
40
41
SOUND ENHANCER: PERSONALIZE YOUR SOUND
Sound Enhancer will appear in the More options pop-up menu if it is available for one or more of the programs set by
your hearing care professional.
ADJUST BASS AND TREBLE
More options
Adjusting bass and treble
The red More options
button at the top left
opens a pop-up menu
with options that give you
more advanced control
and personalization of your
hearing experience.
Add or cut bass and treble
from sounds by moving the
sliders up or down.
To return to the fitted
settings of the program after
adjustments, tap Undo.
The bass and treble option
You can adjust the bass
and treble of all incoming
sound.
42
All adjustments are made by
moving the slider or tapping
the graphic.
Comfort in Noise
Adjust the level of noise
reduction from full
awareness of surroundings
to focused hearing
comfort.
The tactive tabs at the
bottom of your screen
represent the Sound
Enhancer features available
to you.
TIP CAN I SAVE MY SETTINGS?
When you find bass and treble settings you like, you can
save them as Favorites. If you are wearing ReSound LiNX2
the adjustments will remain until you reboot your hearing aids
(opening and closing the battery doors).
TIP EXPLORE YOUR FAVORITE SETTINGS
Save your Sound Enhancer settings as Favorites and
show them to your hearing care professional at your
next fitting.
43
FAVORITES
Speech Focus
Choose exactly what to
listen to by adjusting the
focus of the beam.
When the hearing aids
are set to automatic
focus, adjusting Speech
Focus will switch them to
manual setting. To return
to automatic use the Undo
button.
TIP OPTIMIZE SPEECH FOCUS
When adjusting Speech Focus, also try the Comfort in
Noise for maximum effect.
44
Comfort in Wind
Reduce wind noise for
maximum listening comfort
in windy situations.
Add a Favorite
You can save your
preferred volume, bass and
treble, Sound Enhancer
and Tinnitus Manager
settings as Favorites. You
can also choose to attach
a Favorite to a location
and have your hearing aids
change automatically when
you enter that location.
Overview of Favorites
In the Favorites list, you
can create a new Favorite
by pressing Add new
favorite, and activate an
existing Favorite by tapping
on its name. You can also
switch between list view
and map view.
TIP YOU CAN ALSO ACCESS THE FAVORITES LIST
FROM THE MAIN MENU.
45
FINDER: SEARCH FOR MISPLACED HEARING AIDS
Additional Favorites options
By swiping left on a
Favorite you can choose
from the following options:
- View on map (if a location
has been added)
- Details
- Remove
Details of your Favorites
In the details view, you can
edit the name of the Favorite
and add/remove a location.
You can also view the
saved volume, bass/treble
preferences and Sound
Enhancer features.
Finder
Use the Finder to search for misplaced hearing aids.
Nearby search
If the app detects the hearing aids nearby, it will go into
Nearby mode. As you walk around the red bars will show
you if you are getting closer or farther away from your
hearing aids.
The hearing aids must be on to use this feature
TIP ENABLE LOCATION SERVICES
Location services must be enabled to use the Finder feature.
Go to the phone’s settings, tap Location.
Toggle to “on” (green) in the top right corner.
To ensure the Finder feature can track your hearing aids, keep
the hearing aids connected to the phone and keep the Smart
app open, running in the background.
TIP CAN I EDIT FAVORITES WITHOUT LOSING MY
SETTINGS?
If you select a Favorite and tweak settings such as the volume
or bass and treble, you can save your changes as a new
Favorite.
46
47
ADDITIONAL APP OPTIONS
Information and inspiration for you and your hearing aids
Distance search
If the app does not detect
the hearing aids nearby, it
will switch to Map view and
display the place on the
map where they were last
connected to the app.
Satellite view
Tap this button to switch
to satellite view. Tap the
button again to return to
map view.
48
Last location
Tap the callout to see the
address and time the hearing
aids were last detected.
My hearing aid
This section will help you
get more out of your Smart
Hearing aids.
Battery status
This shows the current
status of left and right
hearing-aid batteries. The
icons display the batteries
as full, less than full or very
low.
The icon displays the battery
strength as full in the left
hearing aid and very low in
the right one.
49
CONNECTION STATUS
APP SETTINGS
Check your connections
Shows the connection status between your hearing aids,
streamer device and Android device.
Settings
The app settings enable adjustments to specific
features of the ReSound Smart™ app.
1
The red line with an exclamation mark means the
connection is missing or broken.
1.Remove all Favorites at once
2.Rename programs
2
3.Demo mode
4.Unpair your hearing aids
3
4
TIP WHAT IF I LOSE A CONNECTION?
5.Background information about the Resound
Smart app
6
6.Guide to support material
5
When a connection is lost, press the exclamation mark to
receive guidance on how to re-establish the connection. It is
a good idea to check that your hearing aids are powered on,
are within phone range and have enough battery charge. You
can also open and close the battery door if connection is not
re-established straight away.
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ReSound SmartTM app: Tinnitus Manager functionality
TINNITUS MANAGER*
The Tinnitus Manager will be available for you in the app if the Tinnitus Sound Generator (TSG) has been enabled in
one or more of your fitted programs. A small icon will appear on program buttons where you have the TSG fitted.
If you go to the More options menu from one of those programs, you will see the Tinnitus Manager available.
What you will have access to in the app
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If you have a program fit with white noise
You will find the Tinnitus
Manager in the menu on
the program screen.
Sound variation
Adjust the variation of the
white noise sound input
by tapping the buttons
towards the top.
To return to the fitted
settings of the program
after adjustments, tap
Undo
Pitch
Adjust the frequency
shaping (Pitch) by moving
the two sliders left and
right.
If you have a program fit with a Nature Sound™
Nature Sounds
Choose between one of the
six new Nature Sounds in the
hearing aid.
Activate white noise
You can also activate the
white noise sound input
and adjust the Pitch.
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Stream sound to your ReSound
smart hearing aids
ReSound Relief App
STREAM FROM YOUR ANDROID PHONE TO YOUR RESOUND SMART HEARING
AIDS USING THE RESOUND UNITE PHONE CLIP+
When paired and connected to the ReSound Unite Phone Clip+, your smart hearing
aids can stream stereo sound from your Android phone.
Simply open a media player on your phone and press play. Your hearing aids will
switch to the streaming program and after a few seconds you will hear audio.
IF YOU SUFFER FROM TINNITUS, YOU SHOULD KNOW...
There is no cure for tinnitus, but sound therapy (combined with a counseling program) has
been known to help people manage their tinnitus and live a better life.
The ReSound Relief™ app uses a combination of sound therapy and relaxing exercises that
aim to distract your brain from focusing on the tinnitus. Over time the brain learns to focus
less on the tinnitus, and more on sounds that are important to you.
The app lets you manage your personal library of sound therapy files. It will also track your
usage, so you can see which sounds work best for you, and it contains some secondary
stimuli like colors and audio exercises to help keep your mind occupied.
Use the app when your tinnitus feels overwhelming, or when you simply want to introduce
background sounds to help distract you from your tinnitus.
Anyone with tinnitus can benefit from this app. Just download it and listen to it as you
normally listen to music from your smart phone. If you wear ReSound wireless hearing aids,
you can stream the sounds from the ReSound Relief app directly through them, and the
sound you stream will be adjusted to compensate for your hearing loss.
Phone Clip+ refer to the user guide, or visit:
resound.com/wirelessconnectivity
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* Unless your hearing care professional has already paired your ReSound Unite Phone Clip+ with your phone or your hearing aids.
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If you have an Apple device
STEP 1: MAKE SURE YOUR APPLE DEVICE IS COMPATIBLE
1. Please visit resound.com/compatibility for a complete list of compatible devices.
STEP 2: MAKE SURE YOUR APPLE DEVICE IS UPDATED TO IOS 7.03 OR LATER
Check the iOS software on your Apple device to ensure the latest version is installed. Tap Settings > General >
Software Update
1.If a software update is available, tap Install. (Note: You must be connected to Wi-Fi to update iOS)
STEP 4: (IF YOU ARE USING RESOUND HEARING AIDS)
Be sure you are using compatible hearing aids and Apple devices.
resound.com/compatibility
The following ReSound hearing aids receive streamed sounds from the ReSound Relief app directly from an iPhone,
iPad or iPod touch without an intermediate device:
ReSound LiNX2, ReSound ENZO2, ReSound LiNX TS™, ReSound LiNX™, ReSound ENZO™
STEP 3: DOWNLOAD THE RESOUND RELIEF APP
1.Tap the App Store icon. Select “iPhone only” setting. (Note: You will still be able to download to an iPad or iPod touch. This setting is only to make it easier to locate the ReSound Relief app.)
2. Type “ReSound Relief” in the search field.
3. Once the Resound Relief app screen is displayed, tap “Free” (it will then change to “Install”).
4. Tap “Install” to load the app on your device. (Note: Although this is a free app, you will be
prompted to sign into your iTune account.)
5. Type your Apple ID and password to complete the download process.
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The following ReSound wireless hearing aids receive streamed sounds from the ReSound Relief app via the
ReSound Unite Phone Clip+, ReSound Multi Mic or ReSound Micro Mic:
ReSound Verso TS™, ReSound Verso™
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If you have an Android device
SoundScapes
Menu
STEP 1: MAKE SURE YOUR ANDROID DEVICE IS COMPATIBLE
All Android devices running Android 4.1 or later are compatible.
STEP 2: DOWNLOAD THE RESOUND RELIEF APP
1. Tap the Google Play icon on your screen.
2. In the search field, type “ReSound Relief.”
3. Once the ReSound Relief app screen is displayed, tap “Install.”
STEP 3: (IF YOU ARE USING RESOUND HEARING AIDS)
Access menu
Tap a large bubble
to play/pause
sounds. The size and
placement of bubble
depend on frequency
of usage.
Tap to play/pause
sounds
Edit sound scape
Be sure you are using compatible hearing aids. resound.com/compatibility
The following ReSound hearing aids receive streamed sounds from the ReSound Relief app via the ReSound Unite™
Phone Clip+, ReSound Micro Mic or ReSound Multi Mic:
ReSound LiNX2, ReSound ENZO2, ReSound LiNX TS, ReSound LiNX, ReSound ENZO, ReSound Verso TS,
ReSound Verso
Set timer to stop
playing at certain time
Tap a smaller bubble
to pop it
Background color
will change according
to sound being played
58
Set sound balance
left/right
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New SoundScapes
Sound library
Color mood
My usage
Import own sounds
Edit name of
soundscape
Search sound library
Swipe to see yesterday,
last week and last
month
Time spent in app
Move selector to
desired color
Tap button to add
sound from sound
library
Background color
adjusts
Layer up to five
different sounds
Access color settings
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Access pre-defined
color schemes
Play/pause
Relaxing audio
exercises
Information about how
the app is being used
Tap to add to
soundscape screen
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ReSound Control App
Helpful tips
ReSound
Learn basic
information about
tinnitus
Learn basic skills to
manage your tinnitus
ReSound Control is free to download. On your mobile device, do one of two things:
- Go to App Store or Google Play and search for ‘ReSound Control’, or
-Scan the QR code (Quick Response code)* to the right. It leads to resound.com/control
where there are specific links to downloads on the App Store and Google Play.
On PC/laptop:
- Connect your mobile device (via cable) to your computer.
- Go to App Store or Google Play and search for ‘ReSound Control’.
- Download directly to your mobile device.
ANDROID APP ON
resound.com/control
*If you do not have a QR code scanner app on
your mobile device, go to App Store or Google
Play and search for ‘QR code scanner’ – there
are several available for free downloading, for
example Scanlife.
If you do not have an account on App Store / iTunes or Google Play, please follow Apple or
Android advice on how to set up when entering App Store or Google Play on your mobile
device.
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HOW TO PAIR RESOUND CONTROL TO THE RESOUND HEARING SYSTEM
Step 1a: Pair mobile device to ReSound Unite Phone Clip+:
(Pairing guidance also available on resound.com/accessoriessupport)
1.Make sure the Phone Clip+ is charged. Turn it ON and remove the silver cap. Place your mobile device next to the
Phone Clip+ and make sure your mobile device is ON.
2.Find the connectivity settings on your mobile device. Look for the Bluetooth feature in the main menu
or one of the sub menus, such as Connectivity.
3.On your mobile device, ensure that Bluetooth is turned ON.
4.With the tip of a pen or similar object, press the small blue Bluetooth pairing button on the back of your Phone Clip+
one time. Now the Phone Clip+ will be in Bluetooth pairing mode for two minutes.
5.On the mobile device choose to search for Bluetooth devices.
6.Your mobile device should present a list of Bluetooth devices discovered. Select Hearing Aid Phone from this list.
7.Your mobile device may then ask you to enter a passcode. If so, enter ‘0000’ (four zeros).
8.Your Phone Clip+ should now be paired to your mobile device. Some mobile devices may ask which Bluetooth service
you wish to enable. Select Headset.
Step 2: Pair ReSound Unite Phone Clip+ to ReSound wireless hearing aids:
The hearing aids need to be paired to the ReSound Unite Phone Clip+ to create a private link for further communication, as
well as to allow information to be transferred between the devices.
There are two ways to pair:
•Complete the pairing process in Aventa 3 (this is done by the Hearing Care Professional), or
•Pair to the ReSound Unite Phone Clip+ by:
1.Pressing the white pairing button hidden under the silver cap on the Unite Phone Clip+ and,
2.Opening and closing the battery doors on the hearing aids within 20 seconds.
Step 1b: Connect mobile device to ReSound Unite Phone Clip+:
•After successfully pairing, the mobile device may prompt you to confirm your intent to connect with the Phone Clip+.
•If you have to manually connect: Locate a list of ‘Paired Devices’ in the Bluetooth menu of your mobile device. From that
list, highlight ‘Hearing Aid Phone’ and select ‘Connect.’
•You are now ready to use your Phone Clip+.
•On some phones you can configure ‘Automatic Reconnection.’ Refer to the user guide of your mobile device for
instructions on how to do this.
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HOW TO START USING RESOUND CONTROL
After downloading the app and pairing it to the hearing
system, simply tap the launch icon on your home
screen to activate the app. You will be asked:
1. Do you want to connect now or run in
demo mode? Choose connect now.
2. Terms of use: You should familiarize
yourself with the printed user guide for the
Phone Clip+. It is necessary to accept the
terms of use to proceed.
3. We recommend that you disable any lock
sounds and keyboard clicks on your mobile
device. This is usually done under Settings
and Sound. Lock sounds and keyboard
clicks may interfere with Phone Clip+/app
operation.
4. You can find tutorials under Settings to
show you the functionality of the app and
to help you pair your mobile device with
your Phone Clip+.
SMART CONTROL: WHAT YOU CAN DO WITH A
SWIPE OR A TAP
REQUIRED DEVICES AND COMPATIBILITY
Turn an iPhone or Android smartphone into a
remote control for ReSound wireless hearing aids
Hearing system
- ReSound wireless hearing aids: ReSound LiNX2, ReSound ENZO2, ReSound LiNX, ReSound
LiNX TS, ReSound ENZO, ReSound Verso, ReSound Verso TS
- ReSound hearing aid phone accessory: ReSound Unite Phone Clip+.
Mobile device
- Please visit resound.com/compatibility for a complete list of compatible devices.
Smart control:
What you can do with a swipe or a tap
Turn an iPhone or Android smartphone into a remote
control for ReSound wireless hearing aids
CONSIDERATIONS
ReSound LiNX2 , ReSound ENZO2, ReSound LiNX,
ReSound LiNX TS, ReSound ENZO, ReSound Verso
and ReSound Verso TS
Current
program and
program
menu
If volume synchronization is activated under device-to-device communication in Aventa®, the
hearing aids will override the monaural volume functionality on the app.
White bars:
Hearing aid
volume
Blue bars:
Streamer
volume
Mute
hearing aids
Link status:
troubleshoot
connections in
hearing system
This visual depicts ReSound Control on an iPhone 4S.
The AndroidTM version may appear slightly different but
the functionality is the same.
For more information on ReSound Control, please go to resound.com/control.
You’re ready to run ReSound Control!
How to start using ReSound Control
66
After downloading the app and pairing it to the hearing system, simply tap the launch icon on your home
screen to activate the app. An entry flow will begin and you will be asked:
1. Do you want to connect now or run in demo mode? Choose connect now.
2. Terms of use: We inform you that you should familiarize yourself with the printed user guide for the
Phone Clip+. It is necessary to accept the terms of use to proceed.
3. We recommend that you disable any lock sounds and keyboard clicks on your mobile device. This is
usually done under Settings and Sound. Lock sounds and keyboard clicks may interfere with Phone
Clip+/app operation.
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NOTES
68
NOTES
69
Warnings and precautions
i Use with mobile device apps:
Notifications of app updates should not be disabled, and it is recommended that the user installs
all updates to ensure that the app will function correctly and will be kept up to date.
The app must only be used with ReSound devices for which it is intended, and ReSound takes
no responsibility if the app is used with other devices.
i Warnings and cautions
If using the ReSound app with the hearing aid, please make sure to read the hearing aid user
guide. The hearing aid user guide was included in the hearing aid package. If you need a fresh
copy, please consult ReSound customer support.
Be aware of information marked with the warning symbol
i
WARNING points out a situation that could lead to serious injuries,
CAUTION indicates a situation that could lead to minor and moderate injuries.
Intended use of smart phone apps:
The apps are intended for use with the hearing aids to control hearing-aid functionality and to provide the end user with additional
options for adjusting hearing parameters as well as to provide extra, relevant features.
ReSound mobile-device-connected apps are intended for use with ReSound wireless hearing aids. ReSound mobile device apps
send and receive signals from the ReSound wireless hearing aids via mobile devices for which the apps have been developed.
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ReSound helps people rediscover hearing with hearing
solutions that emulate the function of the natural ear. Our
aim is to give you the opportunity to live a rich, active and
fulfilling life unaffected by hearing loss.
For more information and support for the visit
www.resound.com
Manufacturer according to FDA:
Manufacturer according to Health Canada:
RESOUND
NORTH AMERICA
RESOUND
GOVERNMENT SERVICES
RESOUND
CANADA
8001 Bloomington Freeway
Bloomington, MN 55420
1-888-735-4327
resound.com
8001 Bloomington Freeway
Bloomington, MN 55420
1-800-392-9932
resound.com/veterans
303 Supertest Road
Toronto, Ontario M3J 2M4
1-888-737-6863
resound.com
The trademarks listed are owned and used by The GN ReSound Group and its related affiliates.
© 2015. Apple, the Apple logo, iPhone, iPad and iPod touch are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark of Apple Inc. Android
and Google Play are registered trademarks of Google Inc. The Android robot is reproduced or
modified from work created and shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License.
400694000
400694000 Rev A 2016.09
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