IGEL Universal Desktop Converter 3

IGEL Universal Desktop Converter 3
IGEL Universal Desktop
Converter 3
IGEL Technology GmbH
IGEL Universal Desktop Converter 3
13.04.2017
Table of Contents
1.
2.
Important Information ............................................................................................................. 3
General Information ............................................................................................................... 4
2.1.
3.
Installation ............................................................................................................................. 8
3.1.
3.2.
3.3.
3.4.
3.5.
3.6.
4.
5.
Installation Requirements .............................................................................................................. 8
Create USB installation medium (Windows).................................................................................. 8
Create USB installation medium (Linux) ......................................................................................10
Create DVD installation medium .................................................................................................11
Boot settings ................................................................................................................................12
Installation procedure ..................................................................................................................13
Licensing ............................................................................................................................. 14
Setup Assistant .................................................................................................................... 15
5.1.
6.
Devices Supported by UDC3 und UD Pocket ................................................................................. 6
Using the "Setup Assistant" function ...........................................................................................16
Index .................................................................................................................................... 17
1. Important Information
Please note some important information before reading this documentation.
Copyright
This publication is protected under international copyright laws. All rights reserved. With the exception of
documentation kept by the purchaser for backup purposes, no part of this manual – including the products
and software described in it – may be reproduced, manipulated, transmitted, transcribed, copied, stored in
a data retrieval system or translated in any form or by any means without the express written permission of
IGEL Technology GmbH.
Copyright © 2017 IGEL Technology GmbH. All rights reserved.
Trademarks
IGEL is a registered trademark of IGEL Technology GmbH.
Any other names or products mentioned in this manual may be registered trademarks of the associated
companies or protected by copyright through these companies. They are mentioned solely for explanatory
or identification purposes, and to the advantage of the owner.
Disclaimer
The specifications and information contained in this manual are intended for information use only, are
subject to change at any time without notice and should not be construed as constituting a commitment or
obligation on the part of IGEL Technology GmbH. IGEL Technology GmbH assumes no responsibility or
liability for any errors or inaccuracies that may appear in this manual, including any pertaining to the
products and software described in it. IGEL Technology GmbH makes no representations or warranties
with respect to the contents thereof and specifically disclaims any implied warranties of merchantability or
fitness for any particular purpose.
IGEL Support and Knowledge Base
If you have any questions regarding an IGEL product and are already an IGEL customer, please contact your
dedicated sales partner first. Er beantwortet gerne Ihre Fragen rund um alle IGEL-Produkte.
If you are currently testing IGEL products or your sales partner is unable to provide the help you need,
please fill in the support form after logging on at the members-area
(https://www.igel.com/en/members-area/login-logout.html).
We will then contact you as soon as possible. It will make things easier for our support staff if you provide
us with all the information that is available. Please see also our notes regarding support and service
information. Please visit our IGEL Knowledge Base http://edocs.igel.com/ to find additional Best Practice
and How To documentation as well as FAQ.
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2. General Information
The IGEL Universal Desktop Converter (UDC3) software allows the migration of existing PC and thin client
hardware to create a functionally standardized IGEL Universal Desktop thin client infrastructure. In the
process, the existing operating system is replaced by IGEL Universal Desktop Linux. The devices can then be
administered via the IGEL Universal Management Suite (UMS).
Installing the IGEL Linux operating system via UDC3 destroys all data on the target device’s mass
storage device (hard disk, flash memory, SSD).
This manual describes installation using UDC3. The installed system corresponds to IGEL Linux 10 and is
described in detail in the IGEL Linux 10 http://edocs.igel.com/index.htm#10070.htm manual.
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Formatting and its Meanings
The following formatting is used in the document for the given purposes:
Hyperlink
Internal or external links
Proprietary names Proprietary names of products, firms etc.
GUI text
Elements of text from the user interface
Menu > Path
Menu paths in systems and programs
Input
Program code or system inputs
Keyboard
Commands that are entered using the keyboard

Checked checkbox

Unchecked checkbox
Version 5.03.100
Firmware version
Reference to other parts of the manual or other eDocs articles.
Note regarding operation
Warning: Important note which must be observed
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2.1. Devices Supported by UDC3 und UD
Pocket
Core Requirements for UDC 3
•
•
•
•
CPU with 64-bit support
≥ 2 GB RAM
≥ 2 GB Flash
No VIA graphic adapter; VIA graphics support is discontinued in UDC3.
Devices Officially Supported by UDC3 and UD Pocket
For some of the devices listed here, Flash memory must be extended to ≥ 2 GB. For these
devices, an appropriate note is added.
•
Acer
Name
64-bit
RAM
Flash/HDD
Vertion N211OG
yes
16 GB
8 GB
Name
64-bit
RAM
Flash/HDD
DLT-V6210
(IGEL OS 10.02.100 or higher)
yes
4 GB
32 GB
DLT-V7210
yes
4 GB
4 GB
DLT-V7212
yes
4 GB
4 GB
Name
64-bit
RAM
Flash/HDD
D10D
yes
2 GB
2 GB
D50D
yes
2 GB
8 GB
Z50D
yes
2 GB
2 GB
Z90Q7
yes
4 GB
16 GB
•
•
Advantech-DLoG
Dell / Wyse
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•
Fujitsu
Name
64-bit
RAM
Flash/HDD
Futro S720
yes
2 GB
2 GB
Futro S920
yes
2 GB
2 GB
Futro X913
yes
2 GB
≥ 2 GB (Flash
upgrade may be
needed)
Futro X923
yes
2 GB
2 GB
Name
64-bit
RAM
Flash/HDD
t520
yes
8 GB
8 GB
t610
yes
2 GB
≥ 2 GB (Flash
upgrade may be
needed)
t620
yes
16 GB
8 GB
t730
yes
16 GB
8 GB
t820
yes
16 GB
16 GB
yes
4 GB
64 GB
yes
4 GB
500 GB
Name
64-bit
RAM
Flash/HDD
Venus-222
yes
4/8 GB
≥ 2 GB (Flash
upgrade may be
needed)
Name
64-bit
RAM
Flash/HDD
N130 Notebook
yes
8 GB
750 GB
•
•
HP
Intel
Compute Stick STK2m3W64CC
(IGEL OS 10.02.100 or higher)
•
Lenovo
ThinkCentre M700
•
•
Onyx Healthcare
Stone
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3. Installation
3.1. Installation Requirements
In order to install the IGEL Linux operating system via UDC3, the target device must meet the following
requirements:
•
•
•
•
64-bit-capable CPU
At least 2 GB RAM
At least 2 GB mass storage space (hard disk, flash memory, SSD)
Intel, ATI/AMD or Nvidia graphics chip
For information about supported graphics chip sets, see the IGEL Linux 3rd Party Hardware Database
(https://www.igel.com/linux-3rd-party-hardware-database/).
•
•
USB 3.0 or 2.0 port from which the device can boot (alternatively a DVD drive)
Ethernet or wireless adapter
Installing the IGEL Linux operating system via UDC3 destroys all data on the target device’s mass
storage device (hard disk, flash memory, SSD).
3.2. Create USB installation medium (Windows)
1. Download the Zip archive for UDC3 from myigel.biz:
-
For new devices, use the standard installer
(http://myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/).
For older devices or if you haven't been able to boot the installer at all (e.g. on Dell Wyse Dx0D),
use the legacy installer
(http://myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/legacy
/).
2. Unzip its contents into a local directory.
3. Connect a USB memory stick with at least 2 GB capacity to the computer.
All existing data on the USB memory stick will be destroyed.
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4. Double click the preparestick.exe file from the unzipped directory (for IGEL Linux 10.01:
UDC2Stick.exe with similar operation).
If you are in the "administrators" group, the program will start after you have confirmed a
dialog. If you are not in the "administrators" group, you must enter the administrator password
to start the program.
The dropdown menü Isofile shows the ISO files contained in the unzipped directory.
5. Unter Isofile, select the file udc[version].iso, for example, udc10.02.100.iso
6. Under Destination USB stick, select the USB storage medium on which you would like to save the
installation data.
It is recommended that you only have one USB storage medium connected during this
procedure. If you accidentally select the wrong medium, all data on it will be lost.
Generally speaking, the list of available USB storage media is refreshed automatically. If,
however, you would like to refresh it manually, click on View > Refresh USB Device List.
7. Click on Start writing process.
In the program window, the progress of the process is shown.
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When the process is finished, a message window is displayed.
8. Close the message window and the program.
9. After about 3 seconds, remove the USB memory stick.
If you remove the USB memory stick immediately, there is a possibility that the writing process
has not been completed. In this case, the data on the memory stick gets corrupted.
3.3. Create USB installation medium (Linux)
1. Download the Zip archive for UDC3 from myigel.biz:
-
For new devices, use the standard installer
(http://myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/).
For older devices or if you haven't been able to boot the installer at all (e.g. on Dell Wyse Dx0D),
use the legacy installer
(http://myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/legacy
/).
2. Unzip the contents of the Zip archive into a local directory, either with a graphical tool or with the
unzip command.
From this directory, you will need the udc10.02.100.iso (or udc10.02.100_legacy.iso)
file to create a bootable medium.
3. Connect a USB memory stick with at least 2 GB capacity to the computer.
All existing data on the USB memory stick will be destroyed.
4. Open a terminal emulator and enter the command dmesg to determine the device name of the USB
memory stick.
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Example output:
[...]
[19514.742229] scsi 3:0:0:0: Direct-Access
JetFlash Transcend 8GB
1100 PQ: 0 ANSI: 6
[19514.742805] sd 3:0:0:0: Attached scsi generic sg1 type 0
[19514.744688] sd 3:0:0:0: [sdb] 15425536 512-byte logical blocks: (7.89
GB/7.35 GiB)
[19514.745370] sd 3:0:0:0: [sdb] Write Protect is off
[19514.745376] sd 3:0:0:0: [sdb] Mode Sense: 43 (0) 00 00 00
[19514.746040] sd 3:0:0:0: [sdb] Write cache: enabled, read cache:
enabled, doesn't support DPO or FUA
[19514.752438] sdb: sdb1
In this example, the device name searched for is /dev/sdb.
Ensure that you have determined the correct device name. Use of the dd command in the next
step can destroy your operating system if you use the wrong device name.
5. The following command writes the installation data to the USB memory stick:
dd if=udc10.02.100.iso of=/dev/sdX bs=1M oflag=direct
Replace sdX with the device name of the USB memory stick that you have determined.
When the dd command has terminated, you can see the terminal emulator input prompt again.
6. Wait for about 3 seconds after the dd command has terminated, and remove the USB memory stick.
If you remove the USB memory stick immediately, there is a possibility that the writing process
has not been completed. In this case, the data on the memory stick gets corrupted.
The USB memory stick for UDC3 installation is ready for use.
3.4. Create DVD installation medium
The udc10.02.100.iso (or udc10.02.100_legacy.iso) file in the installation directory for
UDC3 is a so-called hybrid image. It can not only be copied onto USB storage devices but can also be used
to create a bootable DVD.
Burn ISO image (Windows)
1. In Explorer, open the directory that contains the ISO file.
2. Right-click on the ISO file.
3. Select Burn disc image.
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Burn ISO image (Linux)
Under Linux, various burning programs with a graphical user interface or for the command line are
available.
The Ubuntu Wiki (https://help.ubuntu.com/community/BurningIsoHowto) explains how to burn an ISO
image onto a DVD using a number of programs.
3.5. Boot settings
UDC3 works on systems with BIOS and UEFI.
It is essential that your system supports booting from USB storage media. This may already be enabled, or
you may have to enable it yourself. The required key presses for this may vary from vendor to vendor.
However, here are some hints:
 While the device is booting, try pressing F12 (in general), F10 (Intel devices) or F9 (Hewlett-Packard
devices) in order to access a list of boot devices and select UD Pocket.
 If the above does not work, access the BIOS settings via pressing Del , F1 or F2 during boot and activate
booting from USB storage media and/or change the boot order.
 See the BIOS/UEFI documentation for your system for details of how to boot from USB storage media.
If your system uses Secure Boot, disable this feature. Otherwise, you will not be able to boot
UDC3.
If UDC3 fails to boot in UEFI mode, try it in legacy/BIOS mode. IGEL Linux will then be installed in
legacy/BIOS mode.
For older devices or if you haven't been able to boot the installer at all (e.g. on Dell Wyse Dx0D),
use the legacy installer
(http://myigel.biz/index.php?dir=IGEL_UNIVERSAL_DESKTOP_CONVERTER/UDC3_Stick_V10/leg
acy/).
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3.6. Installation procedure
1. Connect the prepared USB memory stick to the target device and switch the target device on.
2. Select one of the following options from the boot menu:
-
UDC installation: Boots the system with just a few messages from the USB memory stick and
launches the installation program. (Default)
UDC installation (verbose): Boots the system from the USB memory stick and shows the Linux boot
messages in the process.
UDC Installation (Vesa only): Fallback mode to be used if the graphical boot screen cannot be
displayed.
Memtest86+: Memory test, only available in legacy/BIOS mode. This option does not carry out an
installation.
EFI debug shell: Available only in UEFI boot mode. If the hardware in use is EFI capable, boot
problems can be analyzed with that.
3. Choose your language: Select the language for the installation process.
4. Confirm that you agree to the license agreement.
5. Installation program: Here, you can configure settings for the installation process and start it. Check
the target drive to ensure that the system is installed on the desired drive.
The installation will destroy all existing data on the target drive.
The following options are available:
-
Migrate old settings:
-
 Carries over the settings from a previously installed IGEL Linux 10 system. (Default)
Force legacy installation (only available after UEFI boot)
 The legacy/BIOS version of IGEL Linux will be installed, even if the system was booted in UEFI
mode.
Remember to set the system to legacy/BIOS mode after installation.
-
 UEFI booting results in a UEFI installation, and legacy/BIOS booting in a legacy/BIOS installation.
(Default)
Edit: Open the IGEL setup where you can configure settings for the system to be installed.
Reset: Resets all changes to the setup made with Edit.
Install firmware: Starts the installation process.
Cancel: Cancels configuration for the installation and shuts down the device.
6. Click on Install firmware.
7. The installation program will set up IGEL Linux on the target drive. If you see the IGEL Universal
Desktop Converter build finished successfully message, the installation is complete. Click on Reboot at
the bottom of the installation window.
8. Remove the USB memory stick.
9. Close the message window.
The system will shut down and then boot IGEL Linux.
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4. Licensing
You can distribute licenses for UDC3 to the devices using the IGEL Universal Management Suite (UMS).
You will find instructions on the Rolling Out Device-specific licenses
(http://edocs.igel.com/10200794.htm) best practice page.
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5. Setup Assistant
When you start an unconfigured thin client, you will be welcomed by the Setup Assistant. This takes you
through the most important first settings such as language, keyboard layout and time zone.
The Setup Assistant also allows you to connect the thin client to an IGEL Cloud Gateway (ICG).
The Setup Assistant starts automatically after booting the IGEL OS provided that all of the
following requirements are met:
• The device is not configured yet.
• No IP address for the Universal Management Suite (UMS) was transferred using the DHCP
option 224.
•
No UMS can be accessed under the DNS name igelrmserver.
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5.1. Using the "Setup Assistant" function
Buttons of the Setup Assistant:
• Next: Go to the next configuration step
• Back: Go back to the previous step
• Cancel: Exit the Setup Assistant without saving changes to the configuration
(changes to the time and date will however remain effective).
Language
•
Language: Select the language of the user interface.
Keyboard layout
•
Keyboard layout: Select the keyboard layout.The selected layout applies for all parts of the system
including emulations, window sessions and X11 applications.
Timezone continent/area
•
Time zone continent/area: Select the continent/area for your location.
Possible values:
-
•
General: Under Location, you can select a GMT time zone.
Africa... Pacific: Under Location, you can select a city for the selected Timezone continent/area.
Location: Select your location or time zone.
Location: Additionally, dayligh saving time is applied. Example: If you select "Berlin", the device
changes between daylight saving time and norma time according to the German regulation.
Time zone: The GMT time zones define the offset in hours from the Greenwich time zone. For
the positive/negative sign, the POSIX format is used here. Examples: For New York City, you
select "GMT+5", which means "5 hours west of Greenwich". For Moscow, you select "GMT-3",
which means "3 hours east of Greenwich".
Time and date
•
•
•
Date: Select the current date.
Time: Set the current local time.
Apply: Sets the system clock according to what is entered above.
Optional: ICG Agent Setup
If your system administrator has given you access data for IGEL Cloud Gateway, you can connect the thin
client to the gateway here.
You will find instructions for this under Using ICG Agent Setup.
Otherwise, do not touch this page and click on Next.
Finish
•
Finish: Saves all settings and closes the Setup Assistant. If you have changed the language, the X11
graphics system will restart (the screen will go black for a short time).
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6. Index
B
Boot settings .......................................................12
C
Create DVD installation medium ........................11
Create USB installation medium (Linux) .............10
Create USB installation medium (Windows) ........ 8
D
Devices Supported by UDC3 und UD Pocket ........ 6
F
Formatting and its Meanings................................ 5
G
General Information ............................................. 4
I
Important Information ......................................... 3
Installation ............................................................ 8
Installation procedure ........................................13
Installation Requirements .................................... 8
L
Licensing .............................................................14
S
Setup Assistant ...................................................15
U
Using the .............................................................16
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