User Manual of iVMS-5200 Mobile Client (iOS)

iVMS-5200 Mobile Client
User Manual (iPhone)
UD02407B
iVMS-5200 Mobile Client (iPhone) User Manual
User Manual
COPYRIGHT © 2016 Hangzhou Hikvision Digital Technology Co., Ltd.
ALL RIGHTS RESERVED.
Any and all information, including, among others, wordings, pictures, graphs are the properties of
Hangzhou Hikvision Digital Technology Co., Ltd. or its subsidiaries (hereinafter referred to be
“Hikvision”). This user manual (hereinafter referred to be “the Manual”) cannot be reproduced,
changed, translated, or distributed, partially or wholly, by any means, without the prior written
permission of Hikvision. Unless otherwise stipulated, Hikvision does not make any warranties,
guarantees or representations, express or implied, regarding to the Manual.
About this Manual
This Manual is applicable to iVMS-5200 Mobile Client Software.
The Manual includes instructions for using and managing the product. Pictures, charts, images and all
other information hereinafter are for description and explanation only. The information contained in
the Manual is subject to change, without notice, due to firmware updates or other reasons. Please
find the latest version in the company website (http://overseas.hikvision.com/en/).
Please use this user manual under the guidance of professionals.
Trademarks Acknowledgement
and other Hikvision’s trademarks and logos are the properties of Hikvision in
various jurisdictions. Other trademarks and logos mentioned below are the properties of their
respective owners.
Legal Disclaimer
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS
HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND
HIKVISION MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL HIKVISION, ITS DIRECTORS, OFFICERS,
EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR
INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE
OF THIS PRODUCT, EVEN IF HIKVISION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT
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PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS
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TECHNICAL SUPPORT IF REQUIRED.
SURVEILLANCE LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR
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iVMS-5200 Mobile Client (iPhone) User Manual
JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS THE
APPLICABLE LAW. HIKVISION SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH
ILLEGITIMATE PURPOSES.
IN THE EVENT OF ANY CONFLICTS BETWEEN THIS MANUAL AND THE APPLICABLE LAW, THE LATER
PREVAILS.
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iVMS-5200 Mobile Client (iPhone) User Manual
Table of Contents
Chapter 1
Overview ...................................................................................................................... 5
1.1
Introduction ............................................................................................................................. 5
1.2
System Requirements .............................................................................................................. 5
1.3
Network Topology ................................................................................................................... 5
Chapter 2
Installing and Uninstalling ............................................................................................ 6
2.1
Installing the Mobile Client ...................................................................................................... 6
2.2
Uninstalling the Mobile Client ................................................................................................. 6
Chapter 3
Running the Mobile Client ............................................................................................ 7
3.1
Configuring the Server Address ............................................................................................... 7
3.2
Logging In ................................................................................................................................. 8
3.3
Logging Out .............................................................................................................................. 8
3.4
Changing Password .................................................................................................................. 9
Chapter 4
Camera Management ................................................................................................. 11
4.1
Checking Camera Information ............................................................................................... 11
4.2
Managing My Favorites ......................................................................................................... 12
Chapter 5
View Settings ............................................................................................................. 14
Chapter 6
Live View .................................................................................................................... 16
6.1
Starting Live View .................................................................................................................. 16
6.2
Window Division .................................................................................................................... 17
6.3
Record & Capture .................................................................................................................. 18
6.4
PTZ Control ............................................................................................................................ 18
6.4.1
Setting a Preset .................................................................................................................. 19
6.4.2
Calling a Preset .................................................................................................................. 19
6.5
Image Quality ......................................................................................................................... 20
6.6
Stopping Live View ................................................................................................................. 20
6.7
Digital Zoom ........................................................................................................................... 20
6.8
My Cameras and My View ..................................................................................................... 21
6.9
Full-Screen Live View ............................................................................................................. 21
Chapter 7
Playback ..................................................................................................................... 23
7.1
Starting Playback ................................................................................................................... 23
7.2
Stopping Playback .................................................................................................................. 24
7.3
Clip & Capture ........................................................................................................................ 25
7.4
Playback Speed ...................................................................................................................... 25
7.5
Digital Zoom ........................................................................................................................... 25
7.6
Full-Screen Playback .............................................................................................................. 25
Chapter 8
8.1
Picture and Video ....................................................................................................... 27
Picture Management ............................................................................................................. 28
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iVMS-5200 Mobile Client (iPhone) User Manual
8.2
Video Management ............................................................................................................... 28
Chapter 9
Alarm ......................................................................................................................... 30
9.1
Alarm Notification .................................................................................................................. 30
9.2
Alarm Information ................................................................................................................. 30
Chapter 10
Other Functions .......................................................................................................... 32
10.1
Basic Information ................................................................................................................... 32
10.2
Traffic Statistics ...................................................................................................................... 32
10.3
Hardware Decoding ............................................................................................................... 33
10.4
About ..................................................................................................................................... 34
Appendix
................................................................................................................................... 35
Appendix Error Code and Troubleshooting ....................................................................................... 35
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 1 Overview
1.1 Introduction
iVMS-5200 Mobile Client is installed on the iPhone. The iVMS-5200 Mobile Client is the mobile
client software designed for getting access to the Blazer Express via Wi-Fi, 3G and 4G network
with mobile device, it fulfills the functions of the devices connected to the Blazer Express, such as
live view, playback, PTZ control and so on.
Note: Network traffic charges may be produced during the use of this Mobile Client. Please refer
to the local ISP.
1.2 System Requirements
iOS 7.0 and later (since iPhone 4S)
1.3 Network Topology
Please refer to the following figure for the network topology diagram.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 2 Installing and Uninstalling
2.1 Installing the Mobile Client
Purpose:
Follow the procedures to install the iVMS-5200 Mobile Client on the iOS system.
Steps:
1. Log in the App Store and search the “iVMS-5200 Mobile Client”.
Or you can use your iPhone to scan the QR code shown on the login page of Control Client or
Web Client to directly enter the iVMS-5200 download page of App Store.
2. Download the Mobile Client and install it on the iOS system.
2.2 Uninstalling the Mobile Client
Purpose:
Follow the procedure to uninstall the iVMS-5200 Mobile Client on the iOS system.
Steps:
1.
Long-press the
icon.
2.
Tap on the “X” in the top-left corner of the icon.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 3 Running the Mobile Client
3.1 Configuring the Server Address
Purpose:
After you open the Mobile Client, the login interface appears by default. You may configure the
server address before you log in the system.
Steps:
1. Tap the
icon to open the Mobile Client.
2. Tap Login Settings to go to the server address configuration interface, as shown in the
following figure.
3. Input the server address (IP address or domain name) you want to connect and tap the
icon to save the setting and back to the login interface.
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iVMS-5200 Mobile Client (iPhone) User Manual
3.2 Logging In
Purpose:
You can log in the system after filling the required information.
Before you start:
Make sure you have configured the server address first, or there will be a hint after tapping the
Login button, and the screen jumps to the server address configuration interface.
Steps:
1. Select Normal Login and input the user name and password of Blazer Express.
Note: The user must be added on the Blazer Express. For configuration of adding users,
please refer to the User Manual of Blazer Express Web Client.
2. Tap Login to log in.
Notes:
 If failed login attempt is detected, you are required to input the verification code before
you can login successfully.
 The account will be frozen for 10 minutes after 5 failed password attempts.
 The number of the users who simultaneously log into the Blazer Express via iVMS-5200
Mobile Client is limited by the License you purchased. If the current logged in users
have reached the limit, then no more users can log in again.
3.3 Logging Out
Steps:
1. Tap Me tab to enter the Basic Information interface.
2. Tap the User Name field and tap the Logout in that interface.
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iVMS-5200 Mobile Client (iPhone) User Manual
3. Tap OK in the popup menu.
3.4 Changing Password
You must change the password when you log in to Blazer Express via Mobile Client in the
following conditions:
Note: The user must be added on the Blazer Express. For configuration of adding users, please
refer to the User Manual of Blazer Express Web Client.
Login for First Time
For the first time to login, the following hint pops up.
Note: If you log in as admin user, you must go to Web Client to change the password. For details,
please refer to the User Manual of Blazer Express Web Client.
Password Expired
If your password has expired, you will be asked to change your password when login.
Password Reset
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iVMS-5200 Mobile Client (iPhone) User Manual
If your password has been reset, you should log in with initial password (Abc123) and then
change your password for login.
Low Password Strength
If your password strength is lower than the required minimum strength, you will be ask to change
your password when login.
Steps:
1. Tap Change in the pop-up hint box to enter the Change Password interface.
2. Input the old password and new password.
STRONG PASSWORD RECOMMENDED–The password strength can be checked by the
system. We highly recommend you create a strong password of your own choosing (using a
minimum of 8 characters, including upper case letters, lower case letters, numbers, and
special characters) in order to increase the security of your product. And we recommend you
reset your password regularly, especially in the high security system, resetting the password
monthly or weekly can better protect your product.
3. Confirm the password.
4. Tap OK to finish changing the password and back to the login page.
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Chapter 4 Camera Management
Purpose:
You can view the cameras of the system, check cameras’ detailed information, and add commonly
used cameras to the favorites.
4.1 Checking Camera Information
Steps:
1. Click the Camera to enter the camera list page, and you can view all the cameras of the
system.
2.
3.
4.
5.
Note: You can side upwards to get more cameras and you can also slide downwards to
refresh the cameras.
You can click the search field, input the camera name, and click Search on the keypad to
search the camera you want.
Note: Up to 5 searching histories can be displayed. You can click Clear Search History to
remove the search history.
Click the Control Center field to list the areas of the system, and click to select an area to list
its cameras or sub-areas (if any).
Click a camera item to get the detailed information of the selected camera, including online
status and PTZ control permission. The entry to live view and playback are also available.
You can also add the camera to or remove it from the favorites.
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iVMS-5200 Mobile Client (iPhone) User Manual
6. Click
to back to the camera list.
4.2 Managing My Favorites
Purpose:
You can add the commonly used camera(s) to the favorites so that you can access the camera(s)
conveniently.
Steps:
1. Tap Favorites to enter the Favorites page. Or you can tap Camera and then tap
. All the
cameras added to Favorites are displayed on the Favorites interface.
2. Tap
and tap
to enter the camera list page.
Tap the Control Center field to list the areas of the system, and tap to select an area to list its
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iVMS-5200 Mobile Client (iPhone) User Manual
cameras or sub-areas (if any).
3. Tap
(it changes to
) of the camera item to add it to Favorites. You can tap it again to
remove it.
4. Tap
to back to the Favorites page. You can see the added cameras.
5. Tap
and you can tap
, and then tap
to remove the camera from Favorites.
6. You can also tap a camera item to get its detailed information. You can also tap
remove it from the Favorites or tap
to add it to the Favorites.
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Chapter 5 View Settings
Purpose:
You can select a window division and link the cameras to the windows, and the settings can be
saved as a custom view for live view conveniently.
Steps:
1. Click View to enter the View page.
2.
Click
and click
to add a new view.
3.
Input a name for the view.
4.
Click
to enter the Camera List interface and select a camera to add to the view. You can
click the Control Center field to select the area you want, and the cameras contained in the
area list. You can also click
to show the cameras added to the Favorites.
5.
6.
Repeat step 4 to add other cameras to the view.
Click Save to save the view.
7.
On the View page, you can click
and click
to edit the view.
You can also click
, and then click
to delete the view.
Click Done to exit the edit mode.
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iVMS-5200 Mobile Client (iPhone) User Manual
8.
You can click Live View Settings, set the Auto-Enable Live View in View Mode switch as on,
and select a view. So that, the view will be played automatically when entering Live View
page.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 6 Live View
Purpose:
In the live view mode, you can realize the PTZ control, capture, video clips and so on.
Note: The PTZ control should be supported by the added device.
Click the Live View to enter the live video interface. The screen will be displayed in 4-division
mode by default.
You can slide the control bar to left or right to show the hidden icons. Please refer to the next
table for detailed descriptions.
Icon
Description
Go to the View interface.
1/4/9/16-window division.
Select a camera for live view.
Capture picture of the selected live view window.
Record the video of the selected live view window.
PTZ control panel.
Image quality panel.
Stop all the live view.
Audio control.
Digital zoom.
Add the camera(s) or view(s) to My Cameras or My View.
6.1 Starting Live View
Purpose:
Two ways are available for starting the live view. You can view the live video of specific camera, or
see the live view in customized view mode.
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iVMS-5200 Mobile Client (iPhone) User Manual
Option 1: Starting Live View of Specific Camera
Steps:
1.
Click
to enter the Camera List interface. You can click the Control Center field to select
the area you want, and the cameras contained in the area list. You can also click
to
show the cameras added to the Favorites.
2.
Click to select one camera for live view.
Option 2: Starting Live View of Specific View
Steps:
1.
2.
Or you can click
to enter the View page.
Note: For setting the view, refer to Chapter 5 View Settings.
Click to select a view for live view.
6.2 Window Division
You can tap
/ / /
to set the window division as desired. When there are multiple pages
of playing windows, you can slide the screen to go to the next or previous page.
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iVMS-5200 Mobile Client (iPhone) User Manual
You can drag and move the window to adjust the window sequence. You can double-tap the live
view window to display the camera in 1-division mode and double-tap again to restore.
6.3 Record & Capture
In live view mode, select a live viewing window and tap
to record the video of it, or tap
to capture a picture of it.
The videos and pictures can be viewed and managed in the Picture and Video interface (refer to
Chapter 8 Picture and Video).
6.4 PTZ Control
In live view mode, select a playing window and tap
changes to
to activate PTZ control panel, and the
.
Note: The PTZ control should be supported by the added device.
You can slide on the live view window to realize the pan left/right and tilt up/down movements.
You can also pinch two fingers together to zoom out or spread them apart to zoom in the live
view.
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iVMS-5200 Mobile Client (iPhone) User Manual
Icon
Description
Start/stop the auto-scan.
Zoom control:
Zoom+/
Focus control:
Iris control:
Zoom-
Focus+/
Iris+/
Focus-
Iris-
Set, delete and call the preset.
3D positioning.
6.4.1 Setting a Preset
Steps:
1. In the PTZ control mode, slide on the live view window to move the camera to the desired
scene.
2. Tap
to access the following dialog box.
3. Slide the number area to set the preset No..
Note: The preset No. should be between 1 and 256.
4. Tap Set to finish the preset settings. You can tap Delete to delete the preset.
6.4.2 Calling a Preset
For the programmed preset, you can slide to set the preset No. in the dialog box and tap Call to
call it.
After completion of PTZ control, tap
to hide the PTZ control panel.
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iVMS-5200 Mobile Client (iPhone) User Manual
6.5 Image Quality
There are three defined image quality types provided, including Fluent, SD and HD. Tap
to
adjust the quality according to the performance of your network and iPhone hardware.
Notes:
 If you change the image quality, the live view and recording of the device may be affected
due to the new settings.
 The live view effect is related to the performance of your network and iPhone hardware. If
the live view is not fluent or the screen appears blurred, please set the image quality as
Fluent mode.
 When the video quality is set as Fluent, the audio will be disabled.
6.6 Stopping Live View
During the live view, you can tap
(it changes to
can also tap
to recover the previous live view.
) to stop live view of all cameras. And you
Or you can perform the following steps to stop live view of the specific camera.
Steps:
1. Tap and hold the live view window.
2.
Drag the window upwards, and the
3.
Drag the window to the
shows on the top of the window.
until it changes to
and then release the window.
6.7 Digital Zoom
You can realize the digital zoom during live view.
Steps:
1. Tap to select a playing window.
2. Slide the icon toolbar to access the hidden icons.
3.
4.
Tap
and the selected window will be display in 1-division mode.
Spread two fingers apart to zoom in or pinch them together to zoom out the live view. Or
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iVMS-5200 Mobile Client (iPhone) User Manual
you can double-tap on the live view image to realize digital zoom.
6.8 My Cameras and My View
Purpose:
In live view mode, you can add the camera or view to the favorites so that you can access the
camera or view conveniently.
Task 1: My Cameras
Select a window that is under live view. Click
, select Favorites, click
on the video and
click Done to add the camera to Favorites.
Note: If the camera has been added to Favorites, you can click
on the video to remove it
from Favorites.
The successfully added camera will be listed in Favorites page. In this way, you can easily find the
camera in Favorites.
Task 2: My View
You can add the current view information to My Views.
Steps:
1. Click
, select View and click Yes in the pop-up box.
2. In the pop-up dialog box, edit the name for the view.
3. Click Save to confirm the settings.
After that, you can see the view listed in View page.
6.9 Full-Screen Live View
During live view, you can rotate your iPhone to enter the full-screen mode.
Note: Please release the rotation lock of your iPhone to realize this function. You can touch the
screen to activate the control panel after it hides.
Icon
Description
1/4/9/16-window division.
Capture picture of the selected live view window.
Record the video of the selected live view window.
PTZ control panel.
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iVMS-5200 Mobile Client (iPhone) User Manual
Image quality panel.
Stop all the live view.
Audio control.
Digital zoom.
Add the camera to Favorites.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 7 Playback
Purpose:
You can search the recorded video files of the added device for playback.
7.1 Starting Playback
Steps:
1. Tap Playback to enter the Playback page.
2. Tap
to enter the Camera List interface. You can tap the Control Center field to select the
area you want, and the cameras contained in the area list. You can also tap
to show the
cameras added to the Favorites.
3. Tap to select one camera for playback.
Note: You can drag and move the window to adjust the window sequence. You can
double-tap the playback window to display the camera in 1-division mode and double-tap
again to restore.
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iVMS-5200 Mobile Client (iPhone) User Manual
4. Tap
on the top-right of the screen to set the search conditions, including date and
storage location.
5. You can slide the timeline bar to adjust the playback time.
Icon
Description
Capture picture of the playback window.
Clip the playback video.
Pause the playback.
Adjust the playback speed.
Stop the playback.
Audio control.
Digital zoom.
Note: You can slide the icon toolbar to show the hidden icons
7.2 Stopping Playback
You can tap
to stop the playback.
Or you can perform the following steps to stop the playback.
Steps:
1.
Tap and hold the playback window.
2.
Drag the window upwards, and the
3.
Drag the window to the
shows on the top of the window.
until it changes to
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iVMS-5200 Mobile Client (iPhone) User Manual
7.3 Clip & Capture
During the playback, you can tap
to clip the playback video, or tap
to capture pictures of
it.
The clipped video and captured pictures can be viewed and managed in the Picture and Video
interface (refer to Chapter 8 Picture and Video).
7.4 Playback Speed
You can set the playback speed of the video files as 1/4X, 1/2X, 1X, 2X and 4X.
Steps:
1. Tap to select a playing window.
2.
Tap
and select the corresponding speed for playback.
Note: The playback speed effect is related to the performance of your network and iPhone
hardware.
7.5 Digital Zoom
You can realize the digital zoom during playback of video files.
Steps:
1. Slide the icon toolbar to access the hidden icons.
2.
Tap
and then spread two fingers apart to zoom in or pinch them together to zoom out
the video. Or you can double-tap on the playing video to realize digital zoom.
7.6 Full-Screen Playback
During playback, you can rotate your iPhone to enter the full-screen mode.
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iVMS-5200 Mobile Client (iPhone) User Manual
Note: Please release the rotation lock of your iPhone to realize this function. You can touch the
screen to activate the control panel after it hides.
Icon
Description
Capture picture of the playback video.
Clip the playback video.
Pause the playback.
Adjust the playback speed.
Stop the playback.
Audio control.
Digital zoom.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 8 Picture and Video
Purpose:
In Picture and Video Management interface, you can view and manage the local video files and
pictures that you manually record (clip) and capture in Live View and Playback interface. You can
also export the pictures to your photo album of your iPhone, or send the pictures and videos to
your email.
Tap Me in the bottom right corner and tap Picture and Video to enter the Picture and Video
interface.
The pictures and videos are dispalyed by date.
If you want to export pictures to your photo album, please perform the following steps.
Steps:
1.
2.
3.
Tap
and then select the pictures for exporting.
Tap
and select
.
Tap OK to export the selected pictures to your photo album.
If you want to send the pictures and videos to your email, please follow the steps.
Steps:
1. Tap
and then select the pictures and videos for sending.
2. Tap
and select
.
3. On the pop-up email interface, edit the receiver’s account and email subject, and tap Send
to send the pictures and videos to the designate email account.
For deleting the pictures and videos in batch, please perform the steps below.
1.
2.
Tap
Tap
and then select the pictures and videos you want to delete.
to delete the selected file(s). Or you can tap
to cancel.
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iVMS-5200 Mobile Client (iPhone) User Manual
8.1 Picture Management
Steps:
1. Tap a picture and the picture displays in full screen. You can tap
if you want to delete it,
and tap
to export the picture to your photo album or send it to your email.
2. You can pinch two fingers together to zoom out or spread them apart to zoom in the picture.
Or you can double-tap on the picture to realize digital zoom. You can also slide to pan the
picture under zoom-in mode.
3. You can also rotate the iPhone to enter the full-screen mode.
Note: Please release the rotation lock of your iPhone to realize this function.
4. Tap
to back to the Picture and Video interface.
8.2 Video Management
Steps:
1.
In the Picture & Video Management interface, tap a video and the video shows in full screen.
Tap
if you want to delete it, and tap
to send it to your email.
Note: Exporting the clipped video to your photo album is not supported.
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iVMS-5200 Mobile Client (iPhone) User Manual
2.
Tap
to play it. You can slide the time line bar to adjust the playback time.
Capture a picture of the playback video.
Pause the playback.
Audio control.
3.
You can also rotate the iPhone to enter the full-screen mode.
Note: Please release the rotation lock of the iPhone to realize this function.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 9 Alarm
You can check the alarm messages of Blazer Express in Mobile Client and filter the alarms as
desired. You can also get the instant alarm notification if the alarms are configured for being
pushed to Mobile Client.
Note: The alarm messages are only available for Blazer Express (version 1.1 or higher).
9.1 Alarm Notification
Purpose:
The alarm message of the cameras that are connected to the Blazer Express can be pushed to
your Mobile Client if you enable the alarm notification. You can check the alarm information and
view the alarm linked live video and playback.
Note: The camera should have been configured with alarm notification as alarm linkage via Web
Client. For details, refer to the User Manual of Blazer Express Web Client.
Steps:
1.
2.
3.
4.
5.
Tap Me in the bottom right corner of home page and tap
to enter the interface of other
functions.
Set the Notification switch as on to enable the alarm notification
When the Mobile Client received the alarm notification, the following window pops up.
Note: If you do not run the Mobile Client or it runs in the background, you can go to the
notification center of your iPhone to check the received alarm notification.
You can check the detailed information of the alarm, including the alarm type, alarm time
and the alarm source. If you set related cameras for the alarm, the live view and playback
items are available.
Tap Live View or Playback to view the live view or video file of up to four cameras.
Note: The related video file of the day the alarm occurred will be searched, and it will be
played from 5 minutes before the alarm occurs. E.g., if the motion detection alarm occurred
at 11:30, then the video file plays from 11:25.
9.2 Alarm Information
Purpose:
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iVMS-5200 Mobile Client (iPhone) User Manual
You can check the alarm information of Blazer Express in alarm module, and mark and filter the
alarms as desired.
Note: The alarm messages are only available for Blazer Express (version 1.1 or higher).
Steps:
1. Tap Alarm on the home page to enter the Alarm information page.
2. You can check the detailed alarm information, including alarm type, alarm source and alarm
time.
Note: You can side upwards to load more alarm messages, and slide downwards to get the
latest alarm information.
3. Tap the
icon to mark the corresponding alarm message. You can tap the icon again to
unmark it.
4. Tap Filter to set Alarm Time switch or Show Marked Alarm Only switch as ON to filter the
alarms.
Alarm Time: The alarm message will be filtered by alarm time. When the switch is on, you
can select the start time and end time to show the alarms occurred during the time period.
Show Marked Alarm Only: Only the marked alarm messages will be shown.
5. Tap OK to save the filter condition. If you want to clear all the filter condition, you can tap
Reset.
6. Select and tap an alarm message in the list, the following dialog pops up.
7. Tap Live View or Playback to view the live view or video file of up to four cameras.
Note: The related video file of the day the alarm occurred will be searched, and it will be
played from 5 minutes before the alarm occurs. E.g., if the motion detection alarm occurred
at 11:30, then the record file plays from 11:25.
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iVMS-5200 Mobile Client (iPhone) User Manual
Chapter 10 Other Functions
10.1 Basic Information
Purpose:
You can check the current login user, login mode and server address.
Steps:
1. Tap Me in the bottom right corner and tap User Name to enter Basic Information interface.
2. You can view the current login user, login mode, and the server address.
3. You can also tap Logout to exit the client.
10.2 Traffic Statistics
Purpose:
The network traffic consumed during live view and playback can be checked. You can check the
mobile network traffic and Wi-Fi network traffic separately.
Steps:
1. Tap Me in the bottom right corner and tap
enter the interface of other functions.
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iVMS-5200 Mobile Client (iPhone) User Manual
2. Tap the Flow Statistic button to view the data usage. You can tap Clear to empty the data.
10.3 Hardware Decoding
Purpose:
Hardware decoding can provide better decoding performance and lower CPU usage when playing
the HD videos during live view or playback.
Steps:
1.
2.
Click Me in the bottom right corner and click
enter the interface of other functions.
You can set the Hardware-Decoding Preferred switch as on to enable decoding by hardware
for live view and playback.
Note: The Hardware Decoding requires iOS 8.0 or higher version; otherwise this option will not
be shown.
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iVMS-5200 Mobile Client (iPhone) User Manual
10.4 About
Purpose:
You can view the client’s version information, and new features. And 1 displays on the About
button when there is a new version available in the App Store.
Steps:
1.
2.
3.
4.
Tap Me in the bottom right corner and tap
enter the interface of other functions.
Tap About to check the client’s version information.
Tap New Features to view the new features of the client.
If the Software Update displays, tap Software Update to update the client.
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iVMS-5200 Mobile Client (iPhone) User Manual
Appendix
Appendix Error Code and Troubleshooting
Troubleshooting for L Class Error
Code
Description
Troubleshooting
1
No network connection.
Please make sure that the network is connected.
4
Creating the captured picture failed.
Please make sure that the SD card is available.
7
SD card is unavailable.
Please make sure that the SD card is available.
8
Insufficient storage space in SD
card.
Please make sure that your SD card has sufficient
storage space.
9
Insufficient system memory.
Close the background APP programs which are not
being used.
No video file.
Please make sure that there is video file in the
server in this time period.
202
Troubleshooting for C Class Error
Code
Description
Troubleshooting
200
Login timeout. Please login again.
Return to the login page and login again.
201
The user account does not exist.
Please make sure that the user account exists.
202
Incorrect password.
Please make sure that the password is correct.
203
No more users can login.
Exit the client and login again later.
205
Linking to domain server failed.
Please make sure that the server is working
properly.
256
First login of admin user.
Ask the admin user to change the default
password via Web Client.
900
Area does not exist.
Please make sure that the area you are looking for
exists.
902
Area name already exists.
Area name already exists. Rename it.
903
The device does not exist.
Please make sure that the device exists in the
server.
912
The camera does not exist.
Please make sure that the camera exists in the
server.
914
The channel does not exist.
Return to the login page and login again.
926
The view does not exist.
Please make sure that the view exists in the
server.
928
View name already exists.
View name already exists. Rename it.
2000
Network exception.
1. Please make sure that the server is working
properly.
2. Please make sure that the local network is
connected.
2100
Incorrect return parameters.
Return to the login page and login again.
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iVMS-5200 Mobile Client (iPhone) User Manual
Troubleshooting for P Class Error
Code
Description
Troubleshooting
17
Incorrect Stream Media Server
address.
Please make sure that you set Stream Media
Server for the area that the camera belongs to.
18
Linking to Stream Media Server
failed.
Please make sure that the camera's Stream Media
Server address is correct.
No network connection.
Please make sure that the network is connected.
15300
0201301060802
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iVMS-5200 Mobile Client (iPhone) User Manual
37

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