Configuring Remote Servers and Clients

Configuring Remote Servers and Clients
Application Notes
Configuring Remote
Servers and Clients
Configuring Remote
Servers and Clients
ErgoSoft AG
Moosgrabenstr. 13
CH-8595 Altnau, Switzerland
© 2010 ErgoSoft AG, All rights reserved.
The information contained in this manual is based on information available at the time of publication and is subject to change without notice. Accuracy and completeness are not warranted or guaranteed.
No part of this manual may be reproduced or transmitted in any form or by any means, including electronic medium or machine-readable form, without the expressed written permission of ErgoSoft AG.
Brand or product names are trademarks of their respective holders.
The ErgoSoft RIP is available in different editions. Therefore the description of available features in this document
does not necessarily reflect the license details of your edition of the ErgoSoft RIP. For information on the features
included in your edition of the ErgoSoft RIPs refer to the ErgoSoft homepage or contact your dealer.
Rev. 1.1
Configuring Remote Servers and Clients
i
Contents
Introduction .................................................................................................................................................................1
Preparing the Remote Server ................................................................................................................................2
Preparing the Remote Client .................................................................................................................................3
Configuring the Remote Client ............................................................................................................................4
Configuring the Remote Server ...........................................................................................................................4
Printing from the Remote Server to the Remote Client..............................................................................5
Special Configurations and Troubleshooting .................................................................................................6
Re-Configuring the Remote Print Client as Local Print Client ............................................................6
Remote Print/Cut Clients and Older Versions of the ErgoSoft RIP ...................................................7
Troubleshooting ...................................................................................................................................................7
Firewall Settings .............................................................................................................................................7
Connection Problems because of other Security Restrictions ......................................................8
Configuring Remote Servers and Clients
ii
Introduction
The ErgoSoft RIP offers the possibility to not only run Print Clients and Cut Clients on the
same computer as the JobComposer but also to run Print Clients and Cut Clients on other
computers.
The Remote Server will send the data to the Remote Client that controls the printer or cutter. The JobComposer and all modules except the Print Client or Cut Client are installed
and run on the Remote Server computer while just the Print Client or Cut Client runs on
the Remote Client computer. Some special configuration must be established to enable the
communication between the Remote Server and the Remote Client.
[ Print Command ]
RIP Computer
= Remote Server
Main module. Layouting
and job make-ready interface.
JobCenter
[
Progress Report
Display interface for JobQueueServer
]
[ RIP Command ]
[
Progress Report
RIP Data
]
JQ-Server
Background task. Manages all communication
between the different
modules.
RIP Server
Rip engine
Print Data
]
[
]
Print/Cut Client Computer
= Remote Client
[ Print ]
[
[ Print Command ]
JobComposer
Print/Cut Client
Hosts spool data and
print queue for a specific
printer. Sends data to the
printer.
Spool Folder
Common Windows fol-der
containing ripped data for
the Print Client.
This documentation will explain the necessary settings and configurations that must be done
to establish the communication between the Remote Server and the Remote Client.
Configuring Remote Servers and Clients
1
Preparing the Remote Server
Start the Maintenance Tool from the ErgoSoft RIP program group in the Windows
program menu.
1
2
Select Configure remote server in the part
Distributed setup.
3
Do not change the default settings. The advanced settings are not needed at the mo-
1
2
ment.
Just click on the Configure button and wait for the
program to finish the configuration.
During the configuration process the Close button
is disabled.
When the configuration process is finished the
Configure button is disabled while the Close button is enabled.
4
Click the Close button to close the configuration program.
3
4
The configuration must be repeated after each installation of the ErgoSoft RIP.
Configuring Remote Servers and Clients
2
Preparing the Remote Client
Start the Maintenance Tool from the ErgoSoft RIP program group in the Windows
program menu.
1
2
Select Configure remote client in the part
Distributed setup.
3
After clicking on the Next button you can
start the configuration:
When the name of the computer running the
Remote Server is known check On another
computer and enter the name or click the Browse
button to select from a list of available computers.
When the name of the computer running the
Remote Server is not know:
Start the JobCenter on the Remote Server.
Check Search for ErgoRip NET Server and click
on Next.
Wait for the search to finish and
Select the Net Server from the list, check Confirm location and click on Next
or
Check Configure location manually and click
on Next to return to the dialog before in which
you can enter the name of the Remote Server.
Wait until the connection to the Remote Server
is established and click on Finish to save the
configuration.
1
2
4
Configuring Remote Servers and Clients
3
4
3
Configuring the Remote Client
When both, the Remote Server as well as the Remote Client are prepared, the Remote
Client can be configured to run as Remote Print or Cut Client.
1
Create a spool folder and make it shareable. Set the sharing rights and NTFS authorizations that all users of the Remote Server computer have right access.
2
Run the Print & Cut Client Setup from the program group of
the ErgoSoft RIP in the Windows program menu.
Create a Print or Cut Client. When selecting the spool folder
take care that the complete UNC path is used in the selection
(e.g. \\server\spool).
Take care to use a name for the Print or Cut Client that let it be easily
identified in the printer or plotter list on the Remote Server that might also list local Print
or Cut Clients.
3
The Remote Print or Cut Client can only be started when the JobCenter on the corresponding Remote Server computer is running.
Configuring the Remote Server
When both, the Remote Server as well as the Remote Client are prepared and the Remote
Print or Cut Client is configured, the print environment(s) on the Remote Server must be
configured to access the spool folder of the Remote Print or Cut Client.
Open the print environment for configuration.
Select the Printer and Port tab.
Select the appropriate printer from the list that does not only hold the local printers but
also the remote printers.
Configure cut environments accordingly.
Configuring Remote Servers and Clients
4
Printing from the Remote Server to the Remote Client
When the printing command is launched in the JobComposer of the Remote Server computer using a print environment that is linked to a Remote Print Client, there is not any difference visible to printing to a Local Print Client.
But the following conditions must be met so that the data will be sent to the printer:
The JobCenter must be running on the Remote Server
The Print Client must be running on the Remote Client
The network connection between the Remote Server and the Remote Client must be
established. This means that both, the Remote Server and the Remote Client, must have
complete access to the spool folder of the Remote Print Client. Take care when using a
password for folder access that the access is established when starting the printing
process.
Configuring Remote Servers and Clients
5
Special Configurations and Troubleshooting
Re-Configuring the Remote Print Client as Local Print Client
When the Remote Print Client is to be re-used as Local Print Client, i.e. a Print Client that
runs on the same computer as the JobComposer and the JobCenter, it must be reconfigured:
Start the Maintenance Tool from the ErgoSoft RIP program group in the Windows
program menu.
1
2
Select Configure remote client in the part
Distributed setup.
3
After clicking on the Next button you can
start the configuration:
1
2
Check On the local machine and click on
Next.
Wait until the connection to the local servers is established and click on Finish to save the configuration.
4
3
4
Configuring Remote Servers and Clients
6
Remote Print/Cut Clients and Older Versions of the ErgoSoft RIP
When installing or running older version of the ErgoSoft RIP (e.g. v.2008) on the Remote
Server computer make sure that not only all modules of the current version are closed on the
Remote Server computer but also all Remote Print or Cut Clients that connect to the Remote Server computer.
Troubleshooting
When the connection between the Remote Server computer and the Remote Client computer cannot be established we recommend deactivating the firewall on both computers.
With the deactivated firewall, try to establish the connection on the Remote Client computer
by searching for and connecting to the Remote Server as described in chapter “Preparing
the Remote Client”. Having the connection established, re-activate the firewall and configure
it according to the settings explained in chapter “Firewall Settings”.
When the connection still cannot be established, also re-activate the firewall and configure it.
Then, follow the instructions in chapter “Connection Problems because of other Security Restrictions”.
Firewall Settings
The following settings for Windows Firewall are done automatically. When using another
Firewall you have to configure it according to these settings:
Add the following Program exceptions:
PpMedSrv.exe (on Remote Server computer)
PpJqServ.exe (on Remote Server computer)
PpUi.exe (on Remote Client computer)
PpJobCmp.exe (on Remote Client computer)
PpRipSrv.exe (on Remote Client computer)
PpDesp.exe (on Remote Client computer)
PpJqMntr.exe (on Remote Client computer)
PpNetCliCnf.exe (on Remote Client computer)
All programs are located in the program folder of the ErgoSoft RIP.
Add the following Port exceptions:
135 TCP protocol (Standard DCOM port)
Please note that the automatic Windows Firewall configuration is restricted to the local subnet but can manually be enlarged.
Configuring Remote Servers and Clients
7
Connection Problems because of other Security Restrictions
The default settings use anonymous access between the Remote Server computer and the
Remote Client computer. This means that it does not matter which user is currently logged
in on the Remote Server computer and the Remote Client computer; all users can use the
Remote Printing functionality.
But some company security policies do not allow anonymous access but just user and group
based access.
1
3
2
1
2
3
Select Advanced settings in both, the
Remote Server configuration dialog
(displayed on the right side) and the Remote
Client configuration dialog (displayed on the
left side).
1
Since the Print Client needs to access the job database on the Remote Server, the
Remote Server computer must run an application and allow login access for the Remote Client computer.
The default setting is that the database service is run using the current user (Interactive
User in Remote Server configuration displayed at the right side) and that it can be accessed
from the Remote Client computer without needing a password (Anonymous logon in Remote Client configuration displayed at the left side).
To follow the existing security policies of your company you might want to run the application using a certain password-protected user. Check Special user account (Remote Server configuration), Grant access for this user/group (Remote Client configuration), and enter the name of a User that does not exist at the moment (Remote Server and Remote
Client configuration) as well as the Password for this user (Remote Server configuration).
The user will be automatically created on the Remote Server computer where it is needed.
2
Configuring Remote Servers and Clients
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Since the Remote Server computer needs to access the Print Clients on the Remote
Client computer, the Remote Client computer must allow login access for the Remote
Server computer.
The default setting is that everyone (Use anonymous logon in Remote Server configuration displayed at the right side) can access the Remote Client computer from the Remote
Server computer without needing a password (Anonymous logon in Remote Client configuration displayed at the left side).
To follow the existing security policies of your company you might want to allow just a
certain user to access the Remote Client computer from the Remote Server computer:
Check Use existing user or group (Remote Server configuration) and Specified user (Remote Client configuration), and enter the User name of point 2 (in Remote Server and Remote Client configuration) as well as the Password (Remote Client configuration). Take
care that grant this user/group remote DCOM access rights (Remote Server configuration) is checked.
3
Configuring Remote Servers and Clients
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