OpenVox Communication Co., Ltd UC300 Series Quick Start Guide

OpenVox Communication Co., Ltd UC300 Series Quick Start Guide
UC300 Series Quick Start Guide
OpenVox Communication Co., Ltd
UC300 Series Quick Start Guide
Version 1.0
1
OpenVox Communication Co., LTD.
URL: www.openvox.cn
UC300 Series Quick Start Guide
OpenVox Communication Co.,Ltd
Address: 10/F, Building 6-A, Baoneng Science and Technology Industrial
Park, Longhua New District, Shenzhen, Guangdong,China 518109
Tel: +86-755-66630978, 82535461, 82535362
Business Contact: sales@openvox.cn
Technical Support: support@openvox.cn
Business Hours: 09:00-18:00(GMT+8) from Monday to Friday
URL: www.openvox.cn
Thank You for Choosing OpenVox Products!
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
UC300 Series Quick Start Guide
Copyright
Copyright© 2016 OpenVox Inc. All rights reserved. No part of this document may be
reproduced without prior written permission.
Confidentiality
Information contained herein is of a highly sensitive nature and is confidential and proprietary
to OpenVox Inc. No part may be distributed, reproduced or disclosed orally or in written form
to any party other than the direct recipients without the express written consent of OpenVox
Inc.
Disclaimer
OpenVox Inc. reserves the right to modify the design, characteristics, and products at any time
without notification or obligation and shall not be held liable for any error or damage of any
kind resulting from the use of this document.
OpenVox has made every effort to ensure that the information contained in this document is
accurate and complete; however, the contents of this document are subject to revision without
notice. Please contact OpenVox to ensure you have the latest version of this document.
Trademarks
All other trademarks mentioned in this document are the property of their respective owners.
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
UC300 Series Quick Start Guide
Contents
1. Appearance ............................................................................................................................... 5
2.Description of account and ports ................................................................................................... 5
3.Device connection .......................................................................................................................... 6
4. Access to device ............................................................................................................................ 6
5. Function setting ............................................................................................................................ 7
1) Shutdown .............................................................................................................................. 7
2) Language .............................................................................................................................. 8
3)Import License Authorization File ...................................................................................... 8
4) Add extensions ...................................................................................................................... 8
5) Add sip trunk....................................................................................................................... 10
6) Queue .................................................................................................................................. 13
7) Add Conference .................................................................................................................. 14
8) Add IVR .............................................................................................................................. 14
9) Outbound Routes ................................................................................................................ 16
10) Inbound Routes ................................................................................................................. 17
6 Call ............................................................................................................................................... 18
1) Internal Call..................................................................................................................... 18
2) Outgoing call ................................................................................................................... 18
3) Incoming call................................................................................................................... 18
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
UC300 Series Quick Start Guide
1. Appearance
Figure 1-1 UC300-A11EM1 front panel
Figure 1-2 UC300-A11EM1 back panel
Figure 1-1 UC300-A41EM1 front panel
Figure 1-2 UC300-A41EM1 back panel
2.Description of account and ports
Website login
Default IP: 172.16.101.1
Username: admin
Password: admin
Sip account (10 accounts)
Username: 101~110
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UC300 Series Quick Start Guide
Password: pbx101~pbx110
UC300-A41EM port
fxs:port5 connects to analog telephony
fxo:port1~port4 connect to outside telephone connection
3.Device connection
FXS port connects to analog telephony, FXO connects to outside telephone
connection.
4. Access to device
Log in to the Web GUI
Step 1 Use a CAT5 cable to connect the device to the local network where the PC is
connected, or connect the device directly to the PC.
Step 2 Dial “**89” to obtain device IP address by an analog telephone, the device
defaults to a fixed IP address: 172.16.101.1
Step 3 Make sure that the PC and the device are on the same network segment.
Step 4 Enter the device IP address in the browser address bar (e.g. 192.168.2.218);
Step 5 You can enter the login interface for device configuration by selecting your role
and entering a password on the login interface. The default administrator
password is admin.
Getting Started
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URL: www.openvox.cn
UC300 Series Quick Start Guide
Figure 4-1 Login interface
Type in the default username: admin, and default password: admin to login.
5. Function setting
1) Shutdown
This option allows for the shutdown and rebooting of the IP-PBX series. Upon choosing
whichever of the two options, you will be prompted to confirm the action.
Navigate to System > Shutdown
Figure 5-1 Shutdown Interface
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URL: www.openvox.cn
UC300 Series Quick Start Guide
2) Language
The option “Language” of the Menu “Preferences” in UC300 lets us configure the
language for the UC300 Web Interface.
Figure 5-2 Language setting
3)Import License Authorization File
UC300 default license to support the sip extensions are 30, for more sip extensions,
please contact OpenVox sales personnel(sales@openvox.cn)to buy license.
Figure 5-3 Language setting
4) Add extensions
By default, UC300 has registered 10 sip extensions, you can use sip phone to register
directly.
Username: 101~110
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UC300 Series Quick Start Guide
Password: pbx101~pbx110
For instance, add DAHDI extensions(222) to the FXS port, navigate to PBX>PBX configuration >
extensions, click “Add extension”, choose Generic DAHDI Device in the Device, then click
“submint”.
Figure 5-4 add an extension setting
The configurations interface as bellow:
Outbound CID: 200
User extension: 200
Display Name: fxs
Channel : 5
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UC300 Series Quick Start Guide
Figure 5-5 DAHDI extensions basic setting
5) Add sip trunk
Navigate to PBX>PBX configuration >Trunk, click “Add SIP Trunk”.
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UC300 Series Quick Start Guide
Figure 5-6 Add sip trunk interface
Enter the following configuration as below, in this case, the IP of service 2 is
172.16.101.2.
Table 5-1 2 service sip connections
host=172.16.101.2
type=friend
context=from-trunk
username=8000
UC300
secret=8000
qualify=0
insecure=very
canreinvite=no
Fromuser=8000
host=172.16.101.1
type=friend
context=from-trunk
username=8000
Service 2
secret=8000
qualify=0
insecure=very
canreinvite=no
Fromuser=8000
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URL: www.openvox.cn
UC300 Series Quick Start Guide
Figure 5-7 UC300 add sip trunk interface
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
UC300 Series Quick Start Guide
6) Queue
Navigate to PBX>PBX configuration >Queue, adding a queue, static agents are
assumed to always be in the extension of queue but not be supposed login the queue,
and can’t log out of the queue. The dynamic member is an extension or callback number
that can log in and out of the queue, you can use the Quick Extension Pick feature set
an extension to a static / dynamic agent quickly.
After finish setting, user extensions can dial queue number (600) to join the queue
directly. The static members that have been set, such as the 101 extension, you can
directly dial the shortcut key (* 45) to join the queue.
Figure 5-8 Add queue interface
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UC300 Series Quick Start Guide
7) Add Conference
Navigate to PBX>PBX configuration >Conference, add a conference, user extensions
can dial conference number (700) to join the conference directly.
Figure 5-9Add conference interface
8) Add IVR
Navigate to PBX>PBX configuration >IVR, add an IVR.
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UC300 Series Quick Start Guide
Function Description: Press 1 to go to the fxs extension; press 2 to go to the queue,
press 3 to join the meeting. In this setup, hang-up directly on illegal input and timeout
input.
Figure 5-10 Add IVR interface
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UC300 Series Quick Start Guide
9) Outbound Routes
UC300 has set a outbound route begin with 9, which by FXO outbound.
Figure 5-11 Outbound Route interface
Similarly, you can also create a new outbound begin with 8, to call to the sip trunk.
Put"." to the match pattern is recommended.
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URL: www.openvox.cn
UC300 Series Quick Start Guide
Figure 5-12 Outbound Route interface
10) Inbound Routes
The incoming calls to the UC300 system, connects to distance, which can be chosen by
yourself. A typical example is that you can set all of the incoming calls on an FXO or
FXS port on your UC300 to a specific extension, ring group, voicemail, etc. Other
routes that are not specifically configured can use the global incoming route for
incoming control.
The following figure shows how an incoming call can be routed to the IVR and
transferred to the appropriate destination via the IVR (press1 go to the FXS analog
trunk; press 2 go to the queue; press 3 go to the conference).
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UC300 Series Quick Start Guide
Figure 5-13 Inbound Route interface
6 Call
1) Internal Call
The internal extension user can dial the other party's extension number directly to
establish a conversation. For example, the sip extension 101 dial 222 can make a
conversation with the dahdi extension (analog telephone).
2) Outgoing call
An extension user needs to add put 9 as prefix to the number before exiting via FXO
port. For example: dial 9 + your phone number, you can make a call to your phone.
Similarly, you can dial a number begin with 8, communicating to server B. The rules
for outgoing routing can be found in the "Outgoing Routing" section.
3) Incoming call
Use the mobile phone or landline dial outside the number directly, according to the
incoming routing rules to IVR, press1 go to the FXS analog trunk; press 2 go to the
queue; press 3 go to the conference, this feature will be achieved in the end. The rules
for outgoing routing can be found in the "Inbound Routes" section.
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OpenVox Communication Co., LTD.
URL: www.openvox.cn
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