www.smarttech.com/support TECHNICAL BULLETIN Toll Free 1.866.518.6791 (Canada/U.S.) or +1.403.228.5940 No. 8 – December 19, 2005 Extending the SMART Board™ 600 Series USB Cable Your SMART Board 600 series interactive whiteboard is supplied with a 16 1/2' (5 m) SMART USB A/B cable (Part No. 93-00507-00). If the supplied cable isn’t long enough, there are several extension options available so that you can easily connect your SMART interactive product to your computer. Types of Cable Extensions Available To extend the SMART USB cable, you have these options: • Option 1: Connect a USB repeater cable (Part No. USB-XT) to the SMART USB A/B cable. You can connect up to four of these cables. This is not a plenum fire-rated solution. • Option 2: Connect a Cat 5 to USB cable extender (Part No. CAT5-XT) that is plenum rated, as required. • Option 3: Connect a SMART RS-232 Conversion module to your SMART interactive product and join it with the included 25' (7.6 m) straight-through DB9M-DB9F serial cable or Cat 5 custom serial cable (plenum rated, as required) up to 100' (30.5 m). • Option 4: To avoid cables entirely, you can also connect your SMART Board interactive whiteboard to your computer with the optional SMART Wireless Bluetooth Connection (Part No. WC6-NA). IMPORTANT For USB cable lengths that are shorter than 82' (25 m) and aren’t routed through a conduit, or that do not require plenum-rated cables, you can use USB repeater cables. For longer cable lengths (up to 120' or 36.6 m), or for extensions that are routed through a conduit, you can use a Cat 5 to USB cable extender. The Cat 5 cable should be plenum rated as required. We don’t recommend the use of a passive “USB-A-plug-to-USB-A-socket” USB extension cable. The 16 1/2' (5 m) SMART USB A/B cable is the maximum length of passive USB cable supported by USB standards. Option 1: Connect a USB Repeater Cable (Part No. USB-XT) Your SMART Board 600 series interactive whiteboard is supplied with a 16 1/2' (5 m) SMART USB A/B cable. You can extend this cable to a total length of 82' (25 m) by connecting up to four USB repeater cables. This is not a plenum-rated solution. . SMART USB-XT Repeater Cables (not plenum rated) 16.5' (5 m) each 16 1/2' (5 m) SMART USB A/B Cable Extending the SMART Board 600 Series USB Cable Page 1 of 3 Option 2: Connect a Cat 5 to USB Cable Extender (Part No. CAT5-XT) Use the Cat 5 to USB cable extender with the SMART Board interactive whiteboard. This extender consists of a local extender (Unit B) and a remote extender (Unit A), and it supports a single high-speed (12 Mbps) or low-speed (1.5 Mbps) USB device. To configure this option, connect the local extender directly to the computer using one of the standard USB cable supplied with the extender. Then connect the remote extender to the interactive whiteboard using the other 6' 6'' (2 m) cable (you can’t use the 16 1/2' (5 m) SMART USB A/B cable that came with your interactive whiteboard). Finally, connect a Cat 5 cable with RJ45 connectors (not supplied) between both extender units. The Cat 5 cable can be up to 120' (36.6 m) long. Because this remote extender powers the SMART Board interactive whiteboard, you don’t need an external power supply. Up to 120' (36.6 m) Cat 5 Cable (not supplied, plenum rated, as required) 6' 6'' (2 m) USB A/B Cable (supplied) Unit B Unit A 6' 6'' (2 m) USB A/B Cable (supplied) NOTE: This solution also works with the Sympodium ID250 interactive pen display, which is a low-speed (1.5 Mbps) USB device. Option 3: Connect a SMART RS-232 Conversion Module (Part No. RS232) Use the RS-232 Conversion module with the included 25' (7.6 m) straight-through DB9M-DB9F serial cable (not plenum rated) or with a custom Cat 5 serial cable extension (plenum rated, as required) that’s up to 100' (30.5 m). The conversion module includes a 12V DC switching power supply. NOTE: For this setup, you’ll need a SMART USB adapter cable (Part No. USB-FRU) if your computer doesn’t have a serial port. You’ll also need a DB9M/DB9M gender changer because the SMART RS-232 conversion module port is DB9F. You can’t use the short SMART USB adapter cable (Part No. USB-ADP) because it doesn’t support the necessary communication speed of 19,200 bps. Page 2 of 3 Extending the SMART Board 600 Series USB Cable You can create a custom serial cable by modifying a regular Cat 5 cable (4 pairs, 8 wires) or other cable. NOTE: This option involves soldering or crimping wires onto the pins in a DB9 connector. Only users with sufficient technical knowledge should use this procedure. When creating this custom straight-through connection cable, the arrangement at one end should match the arrangement at the other. The pin arrangement must be as follows: 1 2 3 4 5 6 7 8 9 no connection R×D (receive data) T×D (transmit data) DTR SG (signal ground) no connection RTS (ready to send) CTS (clear to send) no connection Pins 4 and 7 are on one twisted pair. Pins 5 and 8 are on one twisted pair. Pin 2 is a twisted pair with an unused wire. Pin 3 is a twisted pair with an unused wire. Option 4: Installing a SMART Wireless Bluetooth Connection (Part No. WC6) This solution eliminates the need for any cables between the computer and the SMART Board interactive whiteboard. A 7V DC switching power supply is included to power the Bluetooth connection when it’s installed on the interactive whiteboard. Verifying Power to SMART Board 640, 660 and 680 Interactive Whiteboards After you extend the USB cable, verify that your interactive whiteboard is working properly and receiving enough power by checking: • the color of the Ready light. A green LED indicates that the interactive whiteboard is receiving power and is communicating properly with the computer. A red LED indicates that the interactive whiteboard is receiving power, but isn’t communicating with the computer. To enable this communication, start SMART Board software. • the voltage reading. To view this reading, open the SMART Board Control Panel in SMART Board software and press About Software and Product Support. In the SMART Technical Support dialog box, press the Diagnostics button to open the SMARTBoardService.log - SMART Board Diagnostics window. Click File > Report > View to open the report. Find the line in the report that says USB Power. The voltage is good if it’s between 4.06 volts and 5.60 volts. If the voltage is less than 4.06 volts, the USB extension may be too long. If you installed the RS-232 conversion module or wireless Bluetooth connection, the external power supply may not be properly connected. © 2004–2005 SMART Technologies Inc. All rights reserved. SMART Board and the SMART logo are trademarks of SMART Technologies Inc. The content of this bulletin is for informational purposes only and should not be construed as a commitment by SMART Technologies Inc. SMART assumes no responsibility or liability for any errors or inaccuracies that may appear in this bulletin. Contents subject to change without notice. 11/2005.
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