MT65 Beluga II User Guide
MT65 Beluga II
Portable Data Collector
User Guide
Table of Contents
Revision History ....................................................................................................................................................................... - 3 Chapter 1 About This Guide ........................................................................................................................................................ 1
Introduction....................................................................................................................................................................... 1
Documentation Set ........................................................................................................................................................... 1
Chapter Descriptions ........................................................................................................................................................ 2
Chapter 2 Getting Started ............................................................................................................................................................ 3
Introduction....................................................................................................................................................................... 3
Unpacking ........................................................................................................................................................................ 3
Accessories (Optional) ..................................................................................................................................................... 3
Getting Started ................................................................................................................................................................. 4
The MT65................................................................................................................................................................. 4
Cradle ...................................................................................................................................................................... 6
Installing the Battery ................................................................................................................................................ 7
Removing the Battery .............................................................................................................................................. 7
Charging the Battery ................................................................................................................................................ 8
Attaching the Pistol Grip to the MT65 ...................................................................................................................... 9
Removing the Pistol Grip ......................................................................................................................................... 9
Charging LED ........................................................................................................................................................ 10
Keypad ................................................................................................................................................................... 11
Communicating with PC ......................................................................................................................................... 12
Installing the Micro SD Card/Micro SIM Card/PSAM Card ..................................................................................... 13
Chapter 3 Basics ........................................................................................................................................................................ 14
Switching On/ Rebooting/ Switching Off the MT65 ......................................................................................................... 14
Locking/Unlocking the MT65 .......................................................................................................................................... 14
Home Screen ................................................................................................................................................................. 15
Status Icons.................................................................................................................................................................... 16
Installing App .................................................................................................................................................................. 17
Uninstalling App.............................................................................................................................................................. 17
Date & Time.................................................................................................................................................................... 18
Display............................................................................................................................................................................ 18
Ringtones ....................................................................................................................................................................... 19
Restoring Factory Settings ............................................................................................................................................. 19
Language & Input Method .............................................................................................................................................. 20
Shortcuts to Apps ........................................................................................................................................................... 20
Widgets .......................................................................................................................................................................... 20
Chapter 4 Scanning Barcodes .................................................................................................................................................. 21
Scanning 1D Barcode .................................................................................................................................................... 21
Scanning 2D Barcode .................................................................................................................................................... 22
Programming Scanner.................................................................................................................................................... 23
Wakeup Settings ............................................................................................................................................................ 29
Chapter 5 Bluetooth ................................................................................................................................................................... 30
Chapter 6 Wi-Fi ........................................................................................................................................................................... 31
Wi-Fi Settings ................................................................................................................................................................. 31
IP Settings ...................................................................................................................................................................... 32
Chapter 7 Mobile Network ......................................................................................................................................................... 33
Introduction..................................................................................................................................................................... 33
Mobile Network Settings ................................................................................................................................................. 33
Chapter 8 Admin Tool................................................................................................................................................................. 34
Setting the Admin Password........................................................................................................................................... 34
Setting the Admin Mode ................................................................................................................................................. 34
Entering/Exiting the User Mode ...................................................................................................................................... 35
Chapter 9 Whitelist Manager ..................................................................................................................................................... 37
Chapter 10 Others ...................................................................................................................................................................... 38
Camera........................................................................................................................................................................... 38
GPS ................................................................................................................................................................................ 39
NFC (optional) ................................................................................................................................................................ 40
Memory Cleanup ............................................................................................................................................................ 41
Chapter 11 System Update ........................................................................................................................................................ 42
Chapter 12 App Development Guide......................................................................................................................................... 43
Development Environment ............................................................................................................................................. 43
Use of Non-standard Interfaces...................................................................................................................................... 43
Chapter 13 Maintenance & Troubleshooting ............................................................................................................................ 44
Introduction..................................................................................................................................................................... 44
Important Safety & Handling Information ........................................................................................................................ 44
Disassembly and Retrofit ....................................................................................................................................... 44
External Power Supply ........................................................................................................................................... 44
Abnormal Situation................................................................................................................................................. 44
Drop Damage......................................................................................................................................................... 44
LCD Screen ........................................................................................................................................................... 44
Stacking Heavy Objects ......................................................................................................................................... 44
Mounting Location.................................................................................................................................................. 45
Wireless Functionalities ......................................................................................................................................... 45
Use & Maintenance................................................................................................................................................ 45
Battery Safety Guidelines....................................................................................................................................... 45
Troubleshooting .............................................................................................................................................................. 46
Chapter 1 About This Guide
Introduction
This guide provides instructions for programming and operating the MT65 portable data collector (hereinafter referred to
as “the MT65 or “the terminal”).
Documentation Set
The documentation set for the MT65 includes:
1

MT65 Portable Data Collector Quick Start:
Describes how to get the MT65 up and running.

MT65 Portable Data Collector User Guide:
Describes how to program and use the MT65.
Chapter Descriptions
 Chapter 1 About This Guide
Provides general description of this manual.
 Chapter 2 Getting Started
Provides information on getting the MT65 up and running for the first
time.
 Chapter 3 Basics
Describes how to program the MT65 for the use of its basic features.
 Chapter 4 Scanning Barcodes
Provides the instructions as to how to scan 1D/2D barcodes and how
to program the scanner.
 Chapter 5 Bluetooth
Explains how to use Bluetooth functionality.
 Chapter 6 Wi-Fi
Explains how to use Wi-Fi functionality.
 Chapter 7 Mobile Network
Explains how to use Mobile Network functionality.
 Chapter 8 Admin Tool
Explains how to use the admin tool.
 Chapter 9 Whitelist Manager
Explains how to use the whitelist management tool.
 Chapter 10 Others
Explains how to use Camera, GPS and NFC functionalities. Explains
 Chapter 11 System Update
how to update the system.
 Chapter 12 App Development Guide
Describes the app development environment and the use of
non-standard interfaces.
 Chapter 13 Maintenance & Troubleshooting
Provides troubleshooting solutions for issues that might occur when
using the MT65.
2
Chapter 2 Getting Started
Introduction
This chapter lists the parts and accessories for the MT65 and explains how to install, remove and charge the battery,
and power on the MT65 for the first time.
Unpacking
Carefully remove all protective material from the pack and verify that the following items are present:

1 x MT65 portable data collector

1 x USB cable

1 x AC adapter for the MT65

1 x Li-Polymer battery

1 x Hand strap

1 x Quick Start manual
Accessories (Optional)
3

Cradle for the MT65

AC adapter for the cradle

USB cable

Pistol grip for the MT65
Getting Started
The MT65
1
Volume+
2
Volume-
3
Left Scan Key
4
Cradle Connector
5
Microphone
6
Keypad
7
Capacitive Touch Screen
8
Power Key
9
Earpiece
10
Blue LED
11
Red LED
4
5
12
Scan Window
13
USB/Headset Connector Cover
14
Right Scan Key
15
NFC Detection Area (optional)
16
Battery Cover Latch
17
Speaker
18
Flashlight
19
Camera
Cradle
1
Charging LED
2
MT65 Connector
3
Battery Compartment
4
Power Jack
5
Micro USB Port
6
Installing the Battery
Step 1: Unlock the battery cover latches as shown in the figure above and then remove the cover.
Step 2: Insert the battery as indicated into the battery compartment, with its metal contacts facing down and lining up with the
metal contacts on the inside of the terminal.
Removing the Battery
Step 1: Press and hold the Power key for 5 seconds to turn off the terminal. Unbuckle and loosen the hand strap. Unlock the
battery cover latches and remove the cover.
Step 2: Remove the battery.
7
Charging the Battery
There are two methods to charge the battery:
 Charge with AC adapter: Connect the MT65 to a power outlet using the included AC adapter. It takes 4.5-5 hours to
fully charge the terminal (The terminal is shut down or in sleep mode).
Note: Low battery may result in malfunction of the MT65. Before your first use, charge the battery for at least 8 hours.
 Charge with cradle: Insert the MT65 in the charging slot or put the battery into the battery compartment on the cradle.
Connect the cradle to a power outlet using the included AC adapter (for the cradle).
Note: When the battery is dead or juice too low to power on the MT65, charge the terminal for 15 minutes before using it.
8
Attaching the Pistol Grip to the MT65
Step 1: Unlock the battery cover latches on the MT65 and then remove the cover.
Step 2: Unlock the latches on the pistol grip. Align the left edge of the top of pistol grip to the back of the MT65 and push the
pistol grip into place. Then lock the latches on the pistol grip.
Removing the Pistol Grip
Step 1: Unlock the latches on the pistol grip.
Step 2: Lift the pistol grip.
9
Charging LED
 Charge with AC adapter:
MT66s LEDs for indicating charging/battery statuses
Blue LED on
Fully charged
Red LED on
Charging in progress
Red LED flashes constantly
Low-battery alert
Note: When the battery is dead or juice too low to power on the MT65, charge the terminal for 15 minutes before using it.
 Charge with cradle:
Indications of Charging LED on Cradle
Green LED on
Fully charged
Red LED on
Charging in progress
LED off
Battery not found
Note: The cradle’s Charging LED only indicates the charge statuses of the battery. When charging the MT65 with the
cradle, the user is notified of charge statuses of the terminal by the LEDs on the terminal.
10
Keypad
8
1
Menu Key
2
Home Key
3
Scan Key
4
Return Key
5
Enter Key
6
End Call Key
7
Number-Function Switch
8
Call Key
The MT65 has 30 keys including function, alphanumeric, navigation and scan keys.
Home Key: Press it to go to the first Main Screen.
Press and hold the key to display the app(s) most recently used. Tap an app to open it.
Return Key: Press it to go back to the previous screen.
Menu Key: Press it to display the menu related to an on-screen item.
End Call Key: Press it to end a phone call.
Number-Function Switch: Press it to toggle between numeric (white) and function (orange) keys.
Call Key: Press it to view call history/ make a call/ receive a call.
11
Communicating with PC
Step 1: Connect the Micro USB port on the MT65 to your computer with the included USB cable.
Step 2: Switch the MT65 on. On the Home screen, swipe from top to bottom with one finger in one smooth motion to reveal
the notification bar as shown below.
Step 3: Tap “Connected as a media device”.
Step 4: Select “Media device (MTP)”. Navigate to the “My Computer” section of your computer and look for the newly
added drive. Double-click it and you will be connected to the MT65. Then you may handle the files on the
terminal through your computer.
12
Installing the Micro SD Card/Micro SIM Card/PSAM Card
Step 1: Unbuckle and loosen the hand strap. Unlock the battery cover latches and remove the battery cover and battery.
Slide the slot cover rightward and Lift the left end of it.
Step 2: Insert the Micro SD card/ Micro SIM card into the holder, with its metal contacts facing down.
Step 3: Close the slot cover and slide it leftward until it clicks.
Step 4: Insert the PSAM card from left to right into the corresponding card slot.
Note: If the terminal stops responding to input or runs abnormally, you may insert a pin or needle into the Reset hole and
then press it in to reset the terminal.
13
Chapter 3 Basics
Switching On/ Rebooting/ Switching Off the MT65
After installing the SIM card and battery and having the MT65 fully charged, you may switch the terminal on.
Switch the MT65 on: Press and hold the Power Key
for a while. Note that the initialization is going to take some
time before the MT65 displays the Home screen.
Reboot the MT65: Press and hold the Power Key
Switch the MT65 off: Press and hold the Power
until the window below pops up, and tap “Reboot” then “OK”.
until the window below pops up, and tap “Power off” then
Key “OK”.
Locking/Unlocking the MT65
Lock the MT65: Briefly press the Power Key
. If no operation is performed on the MT65 for a preset period of time,
the MT65 locks automatically. You can change how long it takes the screen to lock.
Unlock the MT65: Briefly press the Power Key
, then drag
on the screen rightwards.
14
Home Screen
View another home screen: Swipe left or right.
Go to the Home screen: Press the Home Key.
Open an app: Tap it.
View all apps/Open apps list: Tap
.
Apps List
Add an app icon to the Home screen: Tap
on the Home screen. Tap and hold your desired app until it appears on
the Home screen and then drag it into a blank area.
Delete an app icon on the Home screen: Tap and hold your desired app on the Home screen until “X Remove” appears,
then drag the app into it. Note that this operation only removes the icon from the Home screen. To remove the app from
the MT65, see the Uninstalling App section.
15
Status Icons
The icons in the status bar at the top of the screen give information about the MT65.
Status Icon
Description
Status Icon
Description
WLAN
signal strength
Bluetooth
Airplane mode
USB connected
USB debugging
Missed calls
Battery charging in progress
New messages
Battery fully charged
Mute mode
Vibrate ON
16
Installing App
Use one of the following methods to install a new app on the MT65:
1. Download an APK file from online app store and install it.
2. Download software package onto a MicroSD card or PC and copy it to your terminal. Then install it with File Manager.
3. Connect the MT65 to PC with the supplied USB cable. Install a new app using the mobile assistant (such as Baidu
Mobile Assistant) installed on the PC.
Uninstalling App
Follow the procedure below to remove an app from the MT65:
Tap
on the Home screen to view all apps. Tap and hold your desired app until a trash bin appears at the top left
corner of the screen, then drag it into the trash bin.
17
Date & Time
Set the date and time: Tap the app icon
and then “Date & time”, and set the date and time on the screen shown below
as per your needs.
Display
Tap the app icon
and then “Display”, and set the brightness, wallpaper, sleep timer, front size and other item on the
screen shown below as per your needs.
18
Ringtones
Tap the app icon
-> “Sound & notification” -> “General” ->
. Then set the ringtones and other notification sounds as
per your needs.
Restoring Factory Settings
Tap the app icon
-> “Backup & reset” -> “Factory data reset” -> “RESET PHONE” -> “ERASE EVERYTHING”.
To restore the terminal to factory settings and delete all the data on the internal storage, such as music, photos, select
“Erase phone storage” before tapping “RESET PHONE”.
19
Language & Input Method
Tap the app icon
-> “Language & input”. Then set the language and input method as per your needs.
Shortcuts to Apps
Create a shortcut to an app on your Home screen: Tap
on the Home screen. Tap and hold your desired app and
then drag it into the home screen.
Widgets
View all widgets: Tap and hold the Home screen and then tap
.
Open a widget: Tap it.
Add a widget icon to the Home screen: Tap and hold the Home screen and then tap
. Tap and hold your desired
widget and then drag it into the home screen.
20
Chapter 4 Scanning Barcodes
Scanning 1D Barcode
Adjust the scan angle or the distance between the MT65 and the target barcode to ensure the length of laser beam
is roughly 8mm greater than that of the barcode, as shown below.
正 确的
读码 方 法
Correct
21
错误Wrong
的读 码方 法
Scanning 2D Barcode
Adjust the scan angle and the distance between the MT65 and the target barcode to make them fall into the
following ranges:
1) Point the MT66s focus lamp at the center of the barcode.
2) Move the MT65 until you find the appropriate scan distance.
3) Optimum scan angles:
Skew (α)< 45° (0° preferably)
Pitch (γ)< 45° (5°- 20° preferably)
Roll (β)= 0° - 360°
22
Programming Scanner
Tap the app icon
then “Scan Settings” or simply tap the app icon
. Then set the following items as per your
actual needs..

Enable scan
Check or uncheck the “Enable scan” item to enable or disable the scanning feature of the MT65.
23

Output Mode
1. Simulate keystroke: Output scanned data to keyboard buffer to simulate keyboard input.
2. Output via API: Application acquires scanned data by receiving system broadcasts.
3. Fill in EditText directly: Output scanned data at the current cursor position in EditText.
4. Add a line feed: Add a line feed after each barcode.

Scan Mode
1. Level mode: Press the scan trigger to start a decode session which continues until the key is released or the decode
session timeout expires or a barcode decodes.
2. Continuous mode: Press the scan trigger to continuously read barcodes. To suspend or resume scan operation, simply
press the Scan key.
3. Pulse mode: Press the scan trigger to start a decode session which continues until the decode session timeout expires.
4. Decode session timeout (ms): This parameter sets the maximum time decode session continues during a scan
attempt. To set it, enter a desired value and then tap “OK”.
24

Scan Trigger
1. SCAN key: Use the Scan key on the keypad as scan trigger.
2. Left/Right SCAN key: Use the Scan key on the left/right side as scan trigger.
25

Prefix & Suffix
To set the prefix/suffix, enter the hexadecimal value of a desired prefix/suffix and then tap “OK”.

Good Read Indicator
1. Sound: The MT65 issues a short beep to indicate a good read.
2. Vibrating: The MT65 vibrates to indicate a good read.
3. LED: The blue LED on the MT65 flashes once to indicate a good read.
26

Encoding
Choose a character encoding to interpret barcode data.
1. UTF-8: Dominant Unicode encoding.
2. GBK: A character encoding for Chinese characters.
3. ISO-8859-1: A common character encoding which covers Western European languages.
27

Symbologies
Enable or disable the barcode symbologies and set other barcode parameters.
1D
CCD (≥4mil)
Code 128, UCC/EAN-128, AIM 128, EAN-8, EAN-13, ISBN/ISSN, UPC-E, UPC-A,
Interleaved 2 of 5, ITF-6, ITF-14, Deutsche 14, Deutsche 12, Matrix 2 of 5, Industrial
25, Standard 25, Code 39, Codabar, Code 93, Code 11, Plessey, MSI-Plessey, RSS-14,
RSS-Limited, RSS-Expand.
Laser (≥4mil)
Code 128, UCC/EAN-128, AIM 128, EAN-8, JAN-8, EAN-13, ISBN/ISSN, UPC-E,
UPC-A, Interleaved 2/5, ITF-6, ITF-14, Deutsche 14, Deutsche 12, COOP 25,
Matrix 25, Industrial 25, Standard 25, Code 39, Codabar/NW7, Code 93, Code 11,
Plessey, MSI/Plessey, GS1 Databar.
2D
CMOS (≥5mil)
Code 128, GS1-128 (UCC/EAN-128), AIM-128, EAN-8, EAN-13, ISSN, ISBN, UPC-E,
UPC-A, Interleaved 2 of 5, ITF-14, ITF-6, Matrix 2 of 5, Industrial 2 of 5, Standard 2 of 5,
Code 39, Codabar, Code 93, GS1-Databar (RSS), Code 11, Plessey, MSI-Plessey,
PDF417, QR Code, Data Matrix, Chinese Sensible Code.
28
Wakeup Settings
Tap the app icon
then “Others”, and choose “Press SCAN key once” or “Press SCAN key twice”.
Press SCAN key once: Press the SCAN key on the keypad once to wake up the terminal.
Press SCAN key twice: Press the SCAN key on the keypad twice to wake up the terminal.
29
Chapter 5 Bluetooth
You can set up a Bluetooth connection between the MT65 and other Bluetooth devices, such as PC, mobile phone.
Note that Bluetooth connection works better if there are no obstacles between them.
Before you can use a Bluetooth device with the MT65, you must first pair them.
1. Make the Bluetooth device visible to the MT65.
2. Tap the app icon
then “Bluetooth”, and turn Bluetooth on to search for available Bluetooth devices.
3. Select the device from the search results to pair.
4. If prompted, input the pairing code and then tap “OK”; or if the pairing code is given automatically, then tap “PAIR”.
Unpair/rename a paired Bluetooth device: Tap the app icon
then “Bluetooth”, and turn Bluetooth on. Tap
beside the paired Bluetooth device, choose “Unpair”/ “Rename”, then follow the instructions on the screen to complete the
operation.
30
Chapter 6 Wi-Fi
Wi-Fi Settings
Join a Wi-Fi network:
1. Tap the app icon
then “Wi-Fi”, and turn Wi-Fi on to find available Wi-Fi networks. If Wi-Fi is already ON, then the
terminal will automatically scan for available networks.
2. Tap a network and then enter the password.
3. Tap “CONNECT”.
31
IP Settings
To set the IP, follow the first two steps of joining a Wi-Fi network, check the “Advanced options” item, tap “DHCP” and
choose your desired option.
32
Chapter 7 Mobile Network
Introduction
The MT65 can also use 4G network to connect to the Internet. To establish 4G connection, you must have a Micro
SIM card installed in your MT65.
Mobile Network Settings
If no Wi-Fi networks are available, or if you’ve turned Wi-Fi off, then the MT65 connects to the Internet via your cellular data
network when available.
Turn on cellular network: Tap
33
and then turn Cellular data on.
Chapter 8 Admin Tool
Setting the Admin Password
When you use the admin tool for the first time, you will be asked to set the admin password.
Tap
on the home screen then
. Enter and re-enter the password, input the answer to the security question and
tap “OK”. Then you will log into the admin tool.
Setting the Admin Mode
After logging into the admin tool, you may set the following parameters as per your actual needs.
1. App Manager: Select or deselect the apps available to normal users.
2. Autostart App Manager: Enable or disable the autostart apps.
3. Reset Password: Change the Admin password.
34
Entering/Exiting the User Mode
To enter the User mode, tap
35
in the top right corner of the screen.
To exit the User mode, press the Return key on the keypad, enter the Admin password and tap “OK”.
36
Chapter 9 Whitelist Manager
Tap
on the home screen then
, enter the password (default: 112233) and tap “Login” to log in the whitelist
manager. Set the whitelist manager as per your actual needs.
37
Chapter 10 Others
Camera
Tap the app icon
to launch the Camera app.
Motion Track Mode
Panorama Mode
Live Photo Mode
Normal Mode
Start/stop videorecording
Take a photo
Settings
View photo/video
: Tap it to reveal the parameters such as GPS location info, face beauty, exposure, scene mode and white balance
and set those parameters as per your needs.
: Tap it to take a photo.
: Tap it to start/stop a video recording.
: Tap the thumbnail image in the bottom right corner of the screen to view the photo or video saved.
You can also download a camera app from the Internet or develop an app for the camera feature.
38
GPS
Tap the app icon
then “Location”, and then:
1. Turn Location on.
2. Tap “Mode” and then choose a location mode as per actual need.
3. Use a third-party map app or other GPS app to obtain location information.
39
NFC (optional)
To enable the NFC feature, tap the app icon
-> “More” -> “NFC”, and then turn on NFC.
Then you can install an NFC writer on the MT65 to read and write NFC tags.
40
Memory Cleanup
Press and hold the Home key on the keypad until the terminal displays the following screen and then tap
the memory.
41
to clean up
Chapter 11 System Update
Update the system online: Tap
on the home screen ->
-> “Check for updates”.
42
Chapter 12 App Development Guide
Development Environment
The MT65 runs on Android 5.1 operating system, so you should use Android SDK 5.1 or lower when developing apps
for the MT65.
Use of Non-standard Interfaces
See MT65 (4G) SDK Handbook.
43
Chapter 13 Maintenance & Troubleshooting
Introduction
This chapter includes important safety and handling information and provides troubleshooting solutions for issues that might
occur when using the terminal.
Important Safety & Handling Information
Disassembly and Retrofit
Do not disassemble or retrofit the terminal by yourself. Unauthorized disassembly or retrofit will void the warranty.
External Power Supply
Use only the included AC adapter. Otherwise there is a risk of damage to the terminal.
Abnormal Situation
Keep the terminal away from fire or heat sources. If there is unusual odor, overheating or smoke during charging,
immediately cut off the power and disconnect the AC adapter, and contact your dealer or Newland customer service center.
Continued use in this case may result in fire or electric shock.
Drop Damage
If the terminal is damaged due to a drop from high place, immediately cut off the power and contact your dealer or Newland
customer service center.
LCD Screen
Do not press against or strike the LCD screen. Otherwise it may damage the screen. When handling a cracked or shattered
screen, do not touch the liquid that has leaked from it to avoid skin burn or infection.
Stacking Heavy Objects
Do not place heavy objects on the terminal as those objects may fall and cause injury.
44
Mounting Location
Do not place the terminal on unstable or uneven surfaces as it may fall and cause injury. Do not expose the terminal to
humidity or dust as this may cause fire or electric shock. Do not expose the terminal to direct sunlight for extended periods.
Wireless Functionalities
Do not use the terminal’s wireless functionalities where wireless device use is prohibited or where it may cause interference
or danger, such as in aircrafts, petrol stations.
Use & Maintenance

If the terminal cannot be switched on after experiencing a sudden or unexpected power loss or other abnormalities,
remove and then reinstall its battery to reset the terminal.

Do not throw, drop or strike the terminal. Doing so may damage the LCD display, interrupt running programs, cause
data loss in memory and result in malfunction.

Clean the scan window regularly. Do not touch it with hands. Scratched or smudged window may degrade reading
performance.

Do not tap the touch screen with sharp objects. Doing so may damage the screen or cause internal short circuits.

Use only a dry soft cloth to clean the terminal. Cleaning it with wet cloth or benzene/ thinner/ other volatile chemicals
may deform and shorten the service life of the keypad and shell of the terminal.

Do not place the terminal facedown on any surface, or there might be misoperations.

Sudden temperature drops may cause condensation on the shell which could cause malfunction. Care should be
taken to avoid condensation. If condensation occurs, dry the terminal before use.
Battery Safety Guidelines

Do not dispose of batteries in a fire as they may explode.

The battery can be charged and discharged over 500 times. If the battery life is unreasonably short, please replace
the battery with a new one.

Use only the included battery and AC adapter.

Do not continue to charge a battery that is fully charged. Overcharging will shorten battery lifespan. If a fully charged
battery is not used, it will discharge slowly, which does not affect its normal use.
45

Do not use damaged or dysfunctional AC adapters or batteries.

Properly dispose of and recycle batteries. Do not dispose of them as household garbage.
Troubleshooting
Problem
Possible Cause & Solution
Type
Keypad
Description
Unresponsive keypad or
This problem may be caused by unreliable cable connection between keypad
incorrect response to any
and mainboard or keypad malfunction. Please contact Newland after -sales
key entry.
service.
Charging LED is OFF when
charging.
Battery
Noticeably short battery life.
Ensure the AC adapter is plugged in properly.
1. Check the battery level. If the battery is almost depleted, recharge it.
2. Replace the battery if it is dysfunctional.
Fully charged battery is
depleted after the terminal is
If the battery is dysfunctional, replace it with a new one.
switched on.
1. Ensure that the USB cable connections are secure.
USB
USB communication failure
2. Ensure that there is no contaminant inside the Micro USB port.
3. If the problem still remains, please contact the after-sales service center.
1. Ensure the terminal is switched on.
2. If the terminal is in sleep mode, press the Power key to wake it up.
LCD
Screen
No display
3. Check the battery level. If the battery is depleted, recharge it.
4. Ensure that the battery is properly installed.
5. Replace the battery if it is dysfunctional.
6. If the problem still remains, please contact the after-sales service center.
1. Check the battery level. If the battery is depleted, recharge it.
2. Switch the terminal on after using the included AC adapter to connect it to a
Cannot switch on
power outlet. If the problem disappears, then continue to charge the terminal. If
the problem remains after charging the terminal for a while, replace the battery
with a new one.
System
1. The problem may be caused by bugs of downloaded apps. Ensure that only
System halted
reliable apps are used.
2. The problem may be caused by a sudden or unexpected power loss. Remove
and then reinstall its battery to reset the terminal.
46
Newland EMEA
+31 (0) 345 87 00 33
info@newland-id.com
Newland D-A-CH
+49 (0) 294 298 76758
info@newland-id.de
Newland UK
+44 (0) 1442 212 020
sales@newland-id.co.uk
Newland Nordic
+46 (0) 708 847 767
nordic@newland-id.com
Newland Ibérica
+34 (0) 93 303 74 66
info@newland-id.es
Newland France
+31 (0) 345 87 00 33
france@newland-id.com
Newland Middle East
+31 (0) 345 87 00 33
middleeast@newland-id.com
Newland South Africa
+27 (0) 11 553 8010
info@newland-id.co.za
Newland Italy
+39 (0) 342 056 2227
italy@newland-id.com
Newland Russia
+31 (0) 345 87 00 33
russia@newland-id.com
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