Digital Partyline User Guide PN: 399G159 Rev: A 24 November 2015 Document Reference Clear-Com HelixNet Partyline User Guide Part Number: 399G159 Revision: A Legal Disclaimers Copyright © 2015 HME Clear-Com Ltd. All rights reserved. Clear-Com, the Clear-Com logo, Clear-Com Concert and HelixNet are registered trademarks of HM Electronics, Inc. The software described in this document is furnished under a license agreement and may be used only in accordance with the terms of the agreement. The product described in this document is distributed under licenses restricting its use, copying, distribution, and decompilation/reverse engineering. No part of this document may be reproduced in any form by any means without prior written authorization of Clear-Com, an HME Company. This product is covered by U.S. Patent Nos. 8,311,085 and 8,553,865 and by European Patent No. 2 176 987 B1. Clear-Com Offices are located in California, USA; Cambridge, UK; Montreal, Canada; and Beijing, China. Specific addresses and contact information can be found on Clear-Com’s corporate website: www.clearcom.com Clear-Com Contacts Americas and Asia-Pacific Headquarters California, United States Tel: +1.510.337.6600 Email: CustomerServicesUS@clearcom.com Europe, Middle East, and Africa Headquarters Cambridge, United Kingdom Tel: +44 1223 815000 Email: SalesSupportEMEA@clearcom.com China Office Beijing Representative Office Beijing, P.R.China Tel: +8610 65811360 / 65815577 Page 2 Contents Contents 3 Page 3 1 Introduction .......................................................................... 8 1.1 Important Safety instructions .................................................... 8 1.2 Methods of connection: system overview .................................. 10 1.3 Further information ................................................................ 14 2 Panels and Interfaces .......................................................... 15 2.1 Main Station/Remote Station: Front panel ................................. 15 2.2 HMS-4X Main Station: rear panel ............................................. 22 2.3 Remote Station rear panel ...................................................... 28 2.4 Speaker Station .................................................................... 31 2.5 HBP-2X Beltpack ................................................................... 39 3 Installing HelixNet Partyline ............................................... 44 3.1 Planning your HelixNet Partyline installation .............................. 45 3.2 Installing the Main Station/Remote Station ................................ 50 3.3 Installing the Speaker Station ................................................. 51 3.4 Installing the HBP-2X Beltpacks ............................................... 54 3.5 HelixNet infrastructure ........................................................... 54 3.6 Converting analogue partylines to HelixNet ............................... 56 4 IP Network Structure .......................................................... 57 4.1 Network connections .............................................................. 57 4.2 Multiple Groups in the same IP Network .................................... 58 4.3 Link Local Environments ......................................................... 58 5 Configuring and managing the Main Station from device menus ................................................................................. 61 5.1 Using the Menus .................................................................... 61 5.2 Configuring the Audio settings ................................................. 63 5.3 Selecting Station Settings ....................................................... 69 5.4 Configuring the channel settings .............................................. 74 Page 4 5.5 Configuring the Control I/O ..................................................... 76 5.6 Configuring Module Settings .................................................... 78 5.7 Administration ...................................................................... 88 5.8 Diagnostics ........................................................................... 91 5.9 Setting up a key Expansion Group ........................................... 93 6 Configuring and managing the Remote Station from device menus ...................................................................... 97 6.1 Configuring the audio settings ................................................. 97 6.2 Selecting Station Settings ......................................................101 6.3 Configuring the channel settings .............................................101 6.4 Configuring the Control I/O ....................................................103 6.5 Connecting the Remote Station to a Main Station using LAN .......104 6.6 Administration .....................................................................105 6.7 Diagnostics ..........................................................................107 6.8 Setting up a key Expansion Group ..........................................108 7 Using the Main Station/Remote Station ............................ 109 7.1 Using the gooseneck mic, loudspeaker and headset ...................109 7.2 Entering and exiting Menu mode .............................................111 7.3 A HelixNet Link-Group Overview .............................................112 7.4 Device configuration in the CCM .............................................113 7.5 Linking Main Stations in the CCM ............................................114 7.6 Using the channel keysets .....................................................116 7.7 Using the All Talk key ............................................................117 7.8 Using the SA [Stage Announce] key ........................................117 7.9 Using the RMK [Remote Mic Kill] key .......................................118 7.10 Line 1 and 2 LEDs .................................................................119 7.11 Line and LAN LEDs ................................................................120 8 Configuring and managing the Speaker Station from device menus .................................................................... 121 8.1 Using the Menus ...................................................................121 8.2 Configuring the Audio settings ................................................122 8.3 Station Settings ...................................................................122 Page 5 8.4 Connecting the Speaker Station to a Main Station .....................123 8.5 Module Settings ...................................................................123 8.6 Administration .....................................................................123 8.7 Diagnostics ..........................................................................124 9 Using the Speaker Station ................................................. 125 9.1 Using the gooseneck mic, loudspeaker and headset ...................125 9.2 Entering and exiting Menu mode .............................................127 9.3 Using the channel keysets .....................................................127 9.4 Line and LAN LEDs ................................................................128 10 Configuring and managing the HBP-2X Beltpack from device menus .................................................................... 129 10.1 Using the Menus ...................................................................129 10.2 Configuring the Role settings..................................................130 10.3 Configuring the Audio settings ................................................130 10.4 Audio settings for the microphone ...........................................132 10.5 Configuring the Beltpack Settings ...........................................132 10.6 Configuring the Display Settings .............................................134 10.7 Administration .....................................................................136 10.8 Diagnostics ..........................................................................137 11 Using the HBP-2X Beltpack ................................................ 138 11.1 Using the beltpack keysets.....................................................138 11.2 Entering and exiting Menu mode .............................................139 11.3 Adjusting the Program Feed volume level. ................................139 12 Roles ................................................................................. 140 12.1 Roles overview .....................................................................140 12.2 Example Roles set up ............................................................141 12.3 Device default Roles .............................................................145 12.4 To select a Role for a device ...................................................145 12.5 Creating and editing Roles in the CCM .....................................145 13 Core Configuration Manager (CCM) ................................... 149 13.1 Access the CCM ....................................................................150 Page 6 13.2 Minimum requirements for the CCM ........................................150 13.3 Overview page .....................................................................151 13.4 Home page ..........................................................................152 13.5 General Page .......................................................................153 13.6 Save/Restore System Settings ...............................................154 13.7 Linking page ........................................................................155 13.8 Roles Page ..........................................................................156 13.9 Assignments page ................................................................158 14 Using the CCM to configure Roles ...................................... 162 14.1 Editing Main Station roles ......................................................162 14.2 General Purpose Input (GPI) and General Purpose Output (GPO) triggers. ....................................................................167 14.3 Editing Remote Station roles ..................................................171 14.4 Editing Speaker Station roles .................................................172 14.5 Editing the Beltpack roles ......................................................173 14.6 Disable menu access on any device from the CCM .....................176 14.7 Configure a stacked key on a beltpack using the CCM ................176 14.8 Call a beltpack using the USB flasher feature ............................177 15 Linking in the Core Configuration Manager (CCM) ............. 179 15.1 A HelixNet Link-Group Overview .............................................179 15.2 Device configuration in the CCM .............................................180 15.3 Linking Main Stations in the CCM ............................................181 16 Linking Main Stations (cabling and linking from device menus) .............................................................................. 184 16.1 Linking scenarios ..................................................................184 17 Linking Remote Stations and Speaker Stations.................. 188 17.1 Linking scenarios ..................................................................189 17.2 Networking Specifications ......................................................194 18 Connecting to Other Intercom Systems ............................. 195 18.1 Connecting HelixNet Partyline to Encore® .................................195 18.2 Connecting HelixNet Partyline to RTS (Telex) two-wire systems ..198 Page 7 18.3 Connecting HelixNet Partyline to Tempest® ..............................201 18.4 Connecting HelixNet Partyline to CellCom® / FreeSpeak®............207 18.5 Connecting HelixNet Partyline to the DX210 .............................212 18.6 Connecting HelixNet Partyline to Eclipse® .................................217 18.7 Connecting HelixNet Partyline to two-way radio systems ............223 19 Specifications .................................................................... 230 19.1 Main Station (HMS-4X) ..........................................................230 19.2 Two-wire module (HLI-2W2) ..................................................236 19.3 Four-wire module (HLI-4W2)..................................................237 19.4 Remote Station (HRM-4X)......................................................237 19.5 Speaker Station (HKB-4X) .....................................................243 19.6 Beltpack (HBP-2X) ................................................................246 20 Glossary ............................................................................ 248 21 Menu maps ........................................................................ 251 22 Menu trees ........................................................................ 274 23 Cabling reference .............................................................. 279 23.1 Interoperability ....................................................................279 23.2 Cable capacitance versus distance ..........................................280 23.3 Cable connections .................................................................284 24 Troubleshooting ................................................................ 289 25 Compliance ........................................................................ 292 1 Introduction This guide is intended to help you install, configure, and use the HelixNet Partyline™ system. HelixNet Partyline is a digital intercom system, featuring the award-winning I.V. Core Technology from Clear-Com®. The system is designed to be as simple to use and configure as a two-wire intercom / analog Partyline system, while exploiting the flexibility and network management capabilities of a matrix system. To expedite integration with your existing intercom infrastructure, HelixNet Partyline also features: Highly configurable Control I/O and Module settings. Intuitive and easy to use online Core Configuration Manager to configure and control HelixNet units. Flexible cabling options (microphone cable, CAT5). Note: Cabling for a HelixNet system should always be screened. Optional 2-Wire and 4-Wire interface modules. Optional Main Station linking (LAN or Fiber or combination). Expansion option to enable talk and listen on more than four channels. Beltpacks and wall/desktop Remote Stations that connect to a system that contains a Main Station. 1.1 Important Safety instructions HelixNet digital partyline uses cable infrastructure to transport audio and data over a range of frequencies. The maximum frequency used for transmission is approximately 25MHz. Depending on the amount of audio and data transmitted, HelixNet digital partyline can work with as much as 90dB signal attenuation. However, the receivers are very sensitive and are susceptible to crosstalk between cables. Therefore it is important to maintain cable shield integrity through all connectors, splitter boxes and patch panels. Read these instructions. Keep these instructions. Heed all warnings. Follow all instructions. Do not use this apparatus near water. Clean only with dry cloth. Page 8 Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades and a third grounding prong. The wide blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus. Only use attachments/accessories specified by the manufacturer. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. Unplug this apparatus during lightning storms or when unused for long periods of time. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-cord supply or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. Warning: To reduce the risk of fire or electric shock, do not expose this product to rain or moisture. Safety symbols Familiarize yourself with the safety symbols in Figure 1: Safety symbols. These symbols are displayed on the apparatus and warn you of the potential danger of electric shock if the system is used improperly. Page 9 Figure 1-1: Safety symbols Note: Important. For compliance notices, see 20 Compliance. 1.2 Methods of connection: system overview HelixNet devices can be connected in several different ways. A combination of these methods can be used. Connecting by cable (powerline). Figure 1-2 Connecting devices by cable In this scenario devices are connected by cable in either a daisy chain or home run fashion. Power and data are passed down this connection in what is known as a powerline. See 17 Linking Remote Stations and Speaker Stations for detail on different types of device layout (topologies). Page 10 Up to 20 beltpacks can be connected to one Main Station, and Remote and Speaker Stations can be included in the powerline. However, including Remote and Speaker Stations in the powerline will affect the amount of devices that can be connected, as Main and Remote Stations draw more power than beltpacks. You can find the URL to a powerline/distance calculator at the beginning of Chapter 3. Installing HelixNet Partyline. Pairing by LAN Figure 1-3 Pairing by LAN (or Fiber) When pairing by LAN, devices are connected to the same network by Ethernet cable (RJ45) and then paired from the device menus. See 17.1.2 Ethernet point-to-point link for more detail. Note: Pairing by LAN offers better latency than connecting with cable. Page 11 Connecting more than one Main Station (Linking) Figure 1-4 Linking Main Stations by Ethernet Up to three Main Stations can be linked. In earlier versions of HelixNet (2.0 and below) linking Main Stations was a way of expanding the Channel capacity of your system (4 Channels on each Main Station). In HelixNet 3.0 this is no longer necessary as each Main Station already has 12 Channels, with the option of licensing another 12 (24 Channels in total). A system, regardless of the number of linked HMS units, will have 12 channels by default with the potential of increasing that number to 24 with the purchase of a license for each HMS within the LinkGroup. Linking Main Stations in HelixNet 3.0 has the following benefits: Page 12 More beltpack connections (20 per Main Station) System distribution as far as your LAN allows. The ability to configure all devices from an Internet browser using the CCM (Core Configuration Manager). Figure 1-5 Linking Main Stations in the Core Configuration Manager (CCM) Main Stations can be linked using different methods: By Ethernet and RJ-45 cable in your LAN. See 16 Linking Main Stations (cabling and linking from device menus). By IP address/hostname using the CCM. See 15 Linking in the Core Configuration Manager (CCM) Key Expansion Groups (Main Stations and Remote Stations) Figure 1-6 Key Expansion Group Devices can be set up as a key Expansion Group to allow convenient control of audio from one device, and to increase the “key” capacity so that a user can view and control more than 4 keys (up to 24 with 5 expansion panels). Page 13 See 5.9 Setting up a key Expansion Group for detail. 1.3 Further information For the latest information about HelixNet Partyline, including software updates, see: http://www.clearcom.com/product/helixnet. For information about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories. For legal and contact information, see Page 2 of this guide. Page 14 2 Panels and Interfaces 2.1 Main Station/Remote Station: Front panel Figure 2-1: Main Station/Remote Station: Front panel Page 15 Key to Main Station/Remote Station: Front panel Feature Description A Ear for rack mounting Main Station/Remote Station. B Headset socket (4-pin XLR–M) Pin Function 1 Mic ground 2 Mic + 3 Earphone ground 4 Earphone Table 2-1: Headset socket pin out C Gooseneck microphone socket (3-pin female Tuchel connector) D Mic control [MIC ON]. Press to activate mic audio. E F Headset key [HSET]. Press to activate the headset mic. When the headset is connected, the gooseneck microphone is disconnected. Audio output to the loudspeaker is diverted to the headphones. Menu. Press to display the Main Station menus in the display screens G [ ]. Use the rotary control for each display screen to scroll and select menu items. See 2.1.1 Main Station/Remote channel keyset. G H Page 16 Channel keyset. There is a keyset (set of controls) addressable to any of the available channels. See 2.1.1 Main Station/Remote channel keyset. Stage Announce [SA]. Press to talk to connected Public Address (PA) / Stage Announce (SA) system (see 2.2 HMS-4X Main Station: rear panel). SA mutes any active Talk key on any of the 4 keysets, and transmits audio from either headset or gooseneck microphone to the SA Output port on the rear of the unit. If the SA is assigned to a Channel, then any talker within the channel has their audio routed to the associated SA Port. When the SA is pressed, Mic select [MIC ON] is also lit bright red, indicating that mic audio is active. See 7.8 Using the SA [Stage Announce] key. Key to Main Station/Remote Station: Front panel Feature I Description Master Station LEDs for lines 1 and 2 (digital partylines). The LEDs indicate the status of the intercom circuit powering. When an LED is lit: Green, the line is functioning. Amber, the line is busy. Red, there is an error or fault on the line. Remote Station LEDs for line status and LAN status. The LEDs indicate the status of the intercom circuit powering. When an LED is lit: Green, the line is functioning. Amber, the line is busy. Red, there is an error or fault on the line. If there is a fault on a powerline output, the Line STATUS indicator will turn off and the red FAULT indicator will flash. Possible causes of a fault include overvoltage, overcurrent, short circuit to ground or severe brown-outs. J K Loudspeaker. When a headset is connected [ B ] and selected [ E ], loudspeaker output is diverted to the headphones. Program feed audio level rotary control [Program]. To increase the volume of the program feed to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn anticlockwise (up to 360°). As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors: LED color Volume level Green Low Amber / Green Low / Medium Amber Medium Red / Amber Medium / High Red High Table 2-2 : Volume Indicator colors L Page 17 Loudspeaker / Headphone audio level rotary control [Main]. To increase the volume to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn anticlockwise (up to 360°). Push to mute or unmute. As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors. For more information, see Table 2-2 : Volume Indicator colors Key to Main Station/Remote Station: Front panel Feature M N O Description Main Station: Remote Mic Kill [RMK]. Press to: Unlatch all latched talk keys for either all displayed Channels or all Channels within the system (configurable within the Role) Remote Station: Option [OPT] – Can be configured as an RMK button (see section 7.9 Using the RMK [Remote Mic Kill] key). All Talk. Press to talk to all channels (intercom devices and systems) connected to the Main Station. USB 2.0 (Micro-AB) connector. For software upgrades (see 5.7.2 Updating the software and 5.7.6 Saving and restoring the software settings.). Note: This connector is not present on the Remote Station. P USB 2.0 (Standard-A) connector. For software upgrades (see 5.7.2 Updating the software and 5.7.6 Saving and restoring the software settings.). Table 2-3 Key to Main Station/Remote Station front panel diagram Note: The Main Station/Remote Station does not have a power switch, button or key. The system powers up when you connect the power supply. Power up time depends on the amount of equipment connected. Page 18 Main Station/Remote channel keyset and display Figure 2-2: Main Station/Remote Station (Front panel): Keyset Key to Main Station/Remote Station front panel: Channel keyset Feature A B Description Display screen. There are multiple screensaver options. If the Rotary controls are touched, this screen also displays the sound level on the Channel (controlled by the rotary) and the system information icons. For an explanation of system information icons see Table 2-5 Main Station/Remote Station display icons and indicators. In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: The top level menu is presented in the first screen (furthest left on the front panel). The lowest level menu is presented in the fourth screen (furthest right on the front panel). If the display is in Menu mode, the display screen times out of Menu mode and displays the channel label if no key is pressed for 20 seconds. For more information about Menu mode, see 5.1 Using the Menus. Rotary control. Turn to increase or decrease the listen volume level for the channel, or to scroll menu items when in menu mode. To select menu items, press the control. C Talk key. Press to talk on the channel and to all nodes (intercom devices and systems) listening into the channel. D Call key. Press to send a call signal to all nodes (intercom devices and systems) listening into the channel. Table 2-4: Key to Main Station/Remote Station front panel: Key Set Page 19 Note: If the Main Station/Remote Station remains inactive for 10 minutes, the display screens enter screensaver mode (see 5.3.9 Setting the screensaver). Main Station/Remote Station display icons and indicators Name Icon Description Channel label A descriptive name for the channel. The maximum length is 10 characters. Channel listen volume level The volume of the channel audio. Link with another HMS Appears on the Main Station when linking is enabled. Not linked Appears on the Main Station when a connection to another Main Station is lost. Paired Appears on the Remote Station and Speaker Station when it is connected properly over LAN. Not paired Flashes on the Remote Station and Speaker Station when the connection is not configured properly. Signal strength Appears on the Remote Station, Speaker Station and beltpack. One to five bars indicate the strength of the signal from the Main Station. Locked Locked Appears on the beltpack when you try to access the menu while the menu has been locked at the Main Station. Mute Appears on the Main Station, Remote Station and Speaker Station when the rotary control for any channel on the Main/Remote Station is pressed. Opto (GPI) Appears on the Main Station and Remote Station close to the Call or Talk button if it is associated with an Opto. Relay (GPO) Appears on the Main Station and Remote Station close to the Call or Talk button if it is associated with a Relay. Program PGM Appears on the Main Station, Remote Station, Speaker Station and beltpack when a program input is assigned to a channel. IFB IFB Appears on the Main Station, Remote Station, Speaker Station and beltpack when a program input is assigned to a channel and IFB is enabled. 2W/4W 2W/4W Appears on the Main Station, Remote Station and Speaker Station when a 2W/4W input is assigned Page 20 Main Station/Remote Station display icons and indicators Name Icon Description to a channel. Limiter LIM Appears on the Main Station, Remote Station, Speaker Station and beltpack when the headset limiter is enabled. Expansion Appears on the Main Station and Remote Station when the device is part of an Expansion Group. Warning Appears on the Main Station, Remote Station, Speaker Station and beltpack when something is wrong. Warning messages can be accessed in the Diagnostic menu. Table 2-5 Main Station/Remote Station display icons and indicators Page 21 2.2 HMS-4X Main Station: rear panel Figure 2-3: HMS-4X Main Station: rear panel (including optional modules HLI-2W2 and HLI-4W2) Page 22 Key to Main Station: rear panel Feature A B Description Power supply with metal cable clip. The power supply operates at 100 - 240 VAC / 50-60Hz / 250 watts / T 3.15A H 250 V. Control I/O (25 way female D-type). Use to connect up to 4 relay control outputs and 4 optically isolated control inputs (see 5.5 Configuring the Control I/O). Pin Function Pin Function Pin 1 Relay 1 NC Pin 14 Relay1 Pole Pin 2 Relay 1-NO Pin 15 Relay 2 NC Pin 3 Relay2-Pole Pin 16 Relay 2-NO Pin 4 Relay 3 NC Pin 17 Relay3 Pole Pin 5 Relay 3-NO Pin 18 Relay 4 NC Pin 6 Relay4-Pole Pin 19 Relay 4-NO Pin 20 +5V Pin 7 Pin 8 GND Pin 21 +5V Pin 9 GND Pin 22 Opto 1- Pin 10 Opto 1+ Pin 23 Opto 2- Pin 11 Opto 2+ Pin 24 Opto 3- Pin 12 Opto 3+ Pin 25 Opto 4- Pin 13 Opto 4+ Table 2-6: Control I/O pin out C Hot Mic output. This connection is a 1/4-in (0.64 cm) phone jack. It provides an output signal from the selected headset or panel microphone. The Hot Mic output is always live. Audio from the mic is routed through the Hot Mic output even if the mic is inactive (off). Pin Function Tip Mic Ring IFB mute signal Sleeve Ground Table 2-7: Hot Mic pin out Page 23 D SA [Stage Announce] line out (3-pin male XLR). Pin Function Pin 1 Ground Pin 2 Positive Pin 3 Negative Table 2-8: SA pin out E Program Input (3-pin female XLR). Pin Function Pin 1 Ground Pin 2 Positive Pin 3 Negative Table 2-9: Program input pin out F Line 1 (digital partyline). (3-pin male and female XLR connectors). Pin Function Pin 1 Ground Pin 2 +30V DC and Audio Pin 3 -30V DC and Audio Table 2-10: Line 1 pin out G Line 2 (digital partyline). (3-pin male and female XLR connectors). Pin Function Pin 1 Ground Pin 2 +30V DC and Audio Pin 3 -30V DC and Audio Table 2-11: Line 2 pin out H Slots for optional interface modules. For more information, see HMS4X Main Station rear panel: Interface modules. I J Table 2-12: Key to HMS-4X Main Station rear panel diagram Page 24 Warning: Only connect power supply to earthed supply sockets. Ensure that the power supply is routed to avoid sharp bends, hot surfaces, pinches and abrasion. For more safety guidance, see the Safety Instructions at the front of this guide. Note: The HMS-4X Main Station does not have a power switch, button or key. The system powers up when you connect the power supply. HMS-4X Main Station rear panel: Interface modules Up to three Interface modules (of the same or different types) can be fitted to the extension bay of the Main Station. When looking at the rear of the Main Station, expansion slot 1 is the left-hand slot, expansion slot 2 is the middle slot, and expansion slot 3 is the right-hand slot. Warning: The interface modules are NOT hot pluggable. Ensure that the Main Station is powered down before inserting or removing modules. Interface module Description Two-wire interface module (HLI-2W2) This is a two channel device that enables interoperability with, CellCom® / FreeSpeak®, and HME DX210 systems, as well as both Clear-Com and RTS analog partyline systems. Note: This module requires a powered analog partyline. The module provides two analog partyline connectors (3 pin female XLR connectors) with the following pin out: Pin Function 1 Ground 2 Power [Option for RTS mode: power and audio] 3 Audio Table 2-13: two-wire Interface Module pin out Use HelixNet Main Station menus to set the module for either RTS or Clear-Com systems. If RTS mode is selected, you can set either: Pin 2 for power to mixed audio channel (1 – 24) Pin 3 for power to mixed audio channel (1 – 24) Select either pin and assign required channel to it. Page 25 Interface module Description Four-wire interface module (HLI-4W2) This is a two channel device that enables interoperability with the Eclipse® digital matrix system and other fourwire audio sources such as telephone hybrids, AB-120/100, PA (Public Address) / SA (Stage Announce) systems. The module also enables HelixNet-to-HelixNet connections using four-wire audio ports. Two four-wire connectors (EtherCON type RJ45 socket) are provided with the following pin out: Pin Function 1 RS-422 data TX+ 2 RS-422 data TX- 3 Audio send + 4 Audio receive + 5 Audio receive - 6 Audio send - 7 RS-422 data RX+ 8 RS-422 data RXTable 2-14: four-wire interface module pin out Ethernet interface module (HLI-ET2) Enables linking of Main Stations, and connection of Remote Stations and Speaker Stations via LAN. Contains Two 10/100 Mbps RJ45 EtherCON ports. Pin Name Function 1 TX+ Transmit Data+ 2 TX- Transmit Data- 3 RX+ Receive Data+ 4 n/c Not connected 5 n/c Not connected 6 RX- Receive Data- 7 n/c Not connected 8 n/c Not connected Table 2-15: Ethernet interface module pin out Warning: Both ports are configured to bridge traffic from one port to the other in order to work in a daisy-chained configuration. Spanning Tree Protocol is not enabled on these ports, therefore do not connect them both to the same network. Page 26 Interface module Description Fiber interface module (HLI-FBS) Enables linking of Main Stations. Contains two SFP cage slots. The module is supplied with one transceiver fitted. Any 100BASE-X SFP can be connected. Warning: Both ports are configured to bridge traffic from one port to the other in order to work in a daisy-chained configuration. Spanning Tree Protocol is not enabled on these ports, therefore do not connect them both to the same network. Table 2-16: HMS-4X Main Station rear panel: Interface Modules Page 27 2.3 Remote Station rear panel A B C D E Figure 2-4 HRM-4X Remote Station rear panel Page 28 F G H Key to Remote Station: rear panel Feature A Description PSU holder for a separate external AC-DC power supply. The external PSU provides the 48V required and at its input takes 100-240V, 5060Hz. B Power supply. The power input connector is a low voltage DC connection. It is 48VDC at a max power of 12.95W. C Line 1 (digital partyline). (3-pin male and female XLR connectors). Pin Function Pin 1 Ground Pin 2 +30V DC and Audio Pin 3 -30V DC and Audio Table 2-17: Line 1 pin out D Power Over Ethernet (RJ45 connector) E Control input/output (DB9 connector) Pin Function Pin 1 Audio out + Pin 2 Audio in + Pin 3 GND Pin 4 Relay NC Pin 5 Relay NO Pin 6 Audio out - Pin 7 Audio in - Pin 8 Opto Pin 9 Relay pole Table 2-18 Control input/output pinout The audio connections in this connector are wired directly to the SA and program connectors. Only one or the other can be used at one time. F Page 29 SA [Stage Announce] line out (3-pin female XLR). Pin Function Pin 1 Ground Pin 2 Positive Key to Remote Station: rear panel Feature Description Pin 3 Negative Table 2-19 SA pinout G Program Input (3-pin m XLR). Pin Function Pin 1 Ground Pin 2 Positive Pin 3 Negative Table 2-20 Program input pinout H Hot Mic output. This connection is a 1/4-in (0.64 cm) phone jack. It provides an output signal from the selected headset or panel microphone. The Hot Mic output is always live. Audio from the mic is routed through the Hot Mic output even if the mic is inactive (off). Pin Function Tip Mic Ring IFB mute signal Sleeve Ground Table 2-21: Hot Mic pin out Table 2-22: Key to Remote Station rear panel diagram Page 30 2.4 Speaker Station Figure 2-5 Speaker Station front panel Page 31 Key to Speaker Station front panel Description Feature Tilt adjustable display screen. The following default information is A displayed: The channel label. The channel listen (volume) level. For a full description of the display screen information, see Table 2-5 Main Station/Remote Station display icons and indicators. In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: The top level menu is presented in the first screen (furthest left on the front panel). The lowest level menu is presented in the fourth screen (furthest right on the front panel). If the display is in Menu mode, the display screen times out of Menu mode and displays the channel label if no key is pressed for 20 seconds. For more information about Menu mode, see 5.1 Using the Menus. Rotary control. Turn to increase or decrease the listen volume level B for the channel, or to scroll menu items when in menu mode. To select menu items, push the control. Talk key. Press to talk on the channel and to all nodes (intercom C devices and systems) listening into the channel. Loudspeaker / Headphone audio level rotary control [Main]. D To increase the volume to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn counter clockwise (up to 360°). As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors. For more information, see Table 2-2 : Volume Indicator colors Program feed audio level rotary control [PGM]. To increase the E volume of the program feed to the loudspeaker / headphones, turn clockwise (up to 360°). To decrease the volume, turn counter clockwise (up to 360°). Call key. Press to send a call signal to all Keysets assigned to the F same Channel. There are two Call keys on the beltpack, one for each of the displayed channels. Headset socket (4-pin XLR–M) G Function Pin Mic ground 1 Mic positive 2 Earphone ground 3 Earphone positive 4 Table 2-23 : Headset socket pin out Page 32 Key to Speaker Station front panel Description Feature Headset/microphone key set. There is a keyset (set of controls) to H control the headset/microphone inputs and menu options. See Figure 2-6 Speaker Station keyset. Gooseneck microphone connector (3-pin female Tuchel I connector) Table 2-24 Key to Speaker Station front panel Speaker Station front panel function buttons A B D C Figure 2-6 Speaker Station keyset Key to Speaker Station front panel function buttons Feature A Description Mic control [MIC ON]. Press to activate mic audio. B Shift key. Press to display two alternative channels on the Speaker Station displays. C Menu. Press to display the Speaker Station menus in the display screens. Use the rotary control for each display screen to scroll and Page 33 Key to Speaker Station front panel function buttons Feature D Description select menu items. Headset key [HSET]. Press to activate the headset mic. When the headset is connected, the gooseneck microphone is disconnected. Audio output to the loudspeaker is diverted to the headphones. Table 2-25 Key to Speaker Station front panel keyset Page 34 Speaker Station rear panel Page 35 Speaker Station rear connectors Digital Intercom 1 Not connected 2 Ground 3 Not connected 4 -30V DC and audio 5 +30V DC and audio 1 Ground 2 48V DC Power Page 36 S-Mount rear panel Page 37 Key to S-Mount rear panel keyset Feature Description A Ethernet/Power over Ethernet connection (RJ45) B Power connection. C Line 1 Digital Party Line. (3-pin male XLR connector). Pin Function Pin 1 Ground Pin 2 +30V DC and Audio Pin 3 -30V DC and Audio Table 2-26 Line 1 pinout D Line 2 Digital Party Line. (3-pin female XLR connector). Pin Function Pin 1 Ground Pin 2 +30V DC and Audio Pin 3 -30V DC and Audio Table 2-27 Line 1 pinout Table 2-28 Key to S-Mount rear panel Page 38 2.5 HBP-2X Beltpack HBP-2X user controls (front and side view) Figure 2-7: HBP-2X beltpack (front and side view) Note: The beltpack has two Keysets, each containing one Call button (E) and one Talk button (F). Page 39 Key to HBP-2X user controls (front and side view) Feature A B C Description E Menu key. Press firmly to enter Menu mode (see also D ). To exit Menu mode, press the Menu key again. The display screen times out of Menu mode and displays the channel label(s) if no key is pressed for 20 seconds. USB 2.0 (Micro-AB) connector. For software upgrades. Casing. Metal casing for robust use. For information about the beltclip, beltloops, and feet, see 2.5.3 HBP-2X beltclip, beltloops and feet (base view). Keyset D Rotary control. Turn to increase and decrease the listen volume level for the channel. In Menu mode, you can turn either of the side-mounted rotary controls to scroll menu items. To select (enter) items, press the righthand Call key (see E F G E ). Call key. Press to send a call signal to all Keysets assigned to the same Channel. There are two Call keys on the beltpack, one for each of the supported channels. In Menu mode, press the right-hand Call key to select (enter) menu items (see also A D ). Use the left-hand Call key to go back one menu level. Talk key. Press to talk to all nodes (intercom devices and systems) listening into the channel. There are two Talk keys on the beltpack, one for each of the supported channels. Display screen. When the beltpack is not in Menu mode, the labels and volume level for each of the two channels supported by the beltpack are displayed on screen. For a full description of the display screen information, see Table 2-5 Main Station/Remote Station display icons and indicators. Note: The beltpack has two Keysets, each containing one Call button (E) and one Talk button (F). Table 2-29: Key to HBP-2X Beltpack (front and side view) Page 40 HBP-2X connectors and controls (rear view) Figure 2-8: HBP-2X connectors and controls (rear view) Key to HBP-2X Beltpack (Rear view) Feature A Description Line (Digital Partyline) (3-pin female XLR connector). Pin Function 1 Ground 2 +30V DC and Audio 3 -30V DC and Audio Table 2-30: Line (female) pin out B Line (Digital Partyline) (3-pin male XLR connector). Pass-through for daisy chain connection (see Figure 3-2: Example system topologies (layouts)). Pin Function 1 Ground 2 +30V DC and Audio 3 -30V DC and Audio Table 2-31: Line (male) pin out Page 41 Key to HBP-2X Beltpack (Rear view) Feature Description Program feed (volume) control wheel. Turn to increase or decrease the overall listen volume level of the program feed. To assign programs to a channel, see 5.4.2 Assigning the Program Listen to a channel and 14.1.5 Editing the Program Input C 2.5 mm TRS headset input. D Function Tip Audio + Ring Audio - Sleeve Ground Headset connector (4-pin male or 5-pin female XLR connector). E Pin Function 1 Mic ground 2 Mic positive 3 Earphone ground 4 Earphone positive Table 2-32: 4-pin headset socket pin out Pin Function 1 Mic ground 2 Mic positive 3 Earphone ground 4 Earphone right 5 Earphone left Table 2-33: 5-pin headset socket pin out Table 2-34: Key to HBP-2X Beltpack connectors and controls (base view) Page 42 HBP-2X beltclip, beltloops and feet (base view) Figure 2-9: HBP-2X Beltpack: base view Key to HBP-2X Beltpack (Base view) Feature A B C Description Beltclip. The beltclip is secured to the unit with three screws, and may be removed, according to your requirements. Feet (positions only). The beltpack can also be placed on a level surface (once the beltclip has been removed). To give the beltpack more grip on the surface, attach the four rubber feet supplied with the beltpack. Beltloops (one either side). Use to thread through a belt or strap for securing the beltpack to a belt or a fixed position. Table 2-35: Key to HBP-2X Beltclip, beltloops and feet (base view) Page 43 3 Installing HelixNet Partyline This chapter describes how to install your HelixNet Partyline system. It also provides basic guidance on planning your installation. For related information, see 23 Cabling reference and the Powerline cable distance calculator at: http://www.clearcom.com/userfiles/file/Software/HelixNetCablingCalculator/index .html#/ Tip: For guidance on connecting HelixNet Partyline to other systems, using the optional interface modules, see 18 Connecting to Other Intercom Systems. Do not plug any non-approved equipment into HelixNet Partyline. HelixNet Partyline operates at different voltage levels than analog two-wire partyline systems. Do not plug any analog two-wire partyline equipment into the HelixNet partyline ports, as this may cause damage. For more safety instructions, see 1.1 Important Safety instructions. Page 44 3.1 Planning your HelixNet Partyline installation Comparing digital with analog cabling Figure 3-1: Analog and digital cabling comparison Note: The program is always a participant within a Channel and cannot exist outside of a Channel. Page 45 Key to analog and digital cabling comparison diagram Feature A B Description Example 4-channel analog Main Station (MS-704 shown). HMS-4X Main Station (digital Main Station). P1 Partyline channel 1 P2 Partyline channel 2 P3 Partyline channel 3 P4 Partyline channel 4 PF Program Feed Note: The program is always a participant within a Channel and cannot exist outside of a Channel. C D E F In a traditional analog partyline system, one cable is dedicated to each partyline channel. This can make it more difficult to build redundancy or spare capacity into the installation (owing to the number of connectors / cables dedicated to the delivery of channels). In the HelixNet system, one cable can carry multiple channels. Because one cable can carry all channels, the second connector for each line can either be used for redundancy (flybacks) or for future extensions / changes to the cabling topology (layout). Example analog partyline devices including RS-701 beltpacks. Analog beltpacks must be re-cabled to use alternative channels, requiring the physical re-location of cabling for new configurations. To aid switching, Clear-Com sells additional switching equipment (the SB-704 and RCS-2700 devices). The RS-702 (6-pin XLR) beltpack requires the YC-36 splitter / combiner to combine 2 channels into a 6-pin configuration, and multi-conductor cables. The RS-703 (3-pin XLR) beltpack requires a TWC-701 device to combine 2 Clear-Com channels in a single twisted pair. Example analog partyline devices including HBP-2X Beltpacks. Digital beltpacks can support any two of the partyline channels (plus Program Feed), wherever they are physically located on the system. New configurations of beltpacks and channels can be deployed without the physical relocation of assets. Table 3-1: Key to analog and digital cabling comparison diagram Page 46 Note: The capabilities of different cable types may impact how far away beltpacks can be placed from the Main Station, and the topologies you use. For more information about cabling, see 23 Cabling reference. Topologies HelixNet Partyline can be deployed using a wide range of topologies, both complex and straightforward. The following table describes three standard types of topology: Topology Description Daisy-chain In a daisy-chain topology, the Main Station is connected to the first unit. The units are then connected in a series, using the pass-through connector on the back / rear of the device to pass on the connection. No termination is required. Daisy-chains can be either linear or loop back to the Main Station to form a ring for redundancy. Star In a star topology, the Main Station is connected to a passive (Y) splitter such as an XLR Bulkhead or Mult-box. The units are then connected to the splitter point-to-point. Tree A tree topology is a more complex version of the star topology, using serially connected passive ( Y ) splitters. The units are connected to each splitter point-to-point (forming a branch of the tree). Table 3-2: Topology types Page 47 Figure 3-2: Example system topologies (layouts) Page 48 Key to example system topologies (layouts) diagram Feature A B C Description HMS-4X Main Station (digital Main Station) (rear panel). There are two lines (digital partylines) on the Main Station, each of which can support up to 10 digital HBP-2X beltpacks. There are two connectors (3-pin XLR, male and female) for each line. Daisy chained HBP-2X Beltpacks. To create a ‘daisy chain’ of connected beltpacks: Connect the first beltpack to the Main Station, using either of the 3pin XLR connectors (female or male) on the base of the beltpack. Pass on the connection to the second beltpack, using the remaining connector as the pass through. Repeat for all beltpacks (up to 10) in the chain. No cable termination is required. You can locally power an HRM or HKB within a daisy chain. This prevents the normal draw off the powerline by the locally powered device. The second layout uses an XLR Bulkhead and a Mult-box (passive (Y) splitters) to combine: A daisy chain (with optional redundancy flyback). Point-to-point connected beltpacks (using the Mult-box). The complexity and variety of layouts does not restrict physical access to channels. Because HelixNet Partyline is a digital system, the HelixNet Stations can access any of the available channels (plus a Program Feed), however they are connected to the Main Station (see Figure 3-1: Analog and digital cabling comparison). Table 3-3: Key to example topologies (layouts) Page 49 3.2 Installing the Main Station/Remote Station The Main Station/Remote Station is a 19” 1RU-height device that you can install to either: A standard 19” rack. A shelf, cabinet or other flat surface. Main Station power up There is no power switch, button or key on the Main Station. To power up the unit: 1) Connect the power cord to the power supply connector on the Main Station. Note: The Main Station has a cable retaining clip to secure the power cord. The retaining clip is detached for shipping and must be refitted. Note: For the location of the power supply connector, see A in Table 2-12: Key to HMS-4X Main Station rear panel diagram and Table 2-22: Key to Remote Station rear panel diagram. 2) Connect the power cord to the power source. The unit requires an input voltage between 100 - 240 VAC / 50-60Hz/ 250 watts / T 3.15A H 250 V. Only connect power supply to earthed supply sockets. Ensure that the power supply is routed to avoid sharp bends, hot surfaces, pinches and abrasion. For safety guidance, see the Safety Instructions at the front of this guide. Remote Station power up The Remote Station is powered by an external power source. This can be: An external power supply (supplied) Power over Ethernet (PoE) Note: To use PoE, you must connect a third-party PoE switch between the Remote Station and the Main Station. From the Main Station digital power line Page 50 3.3 Installing the Speaker Station The Speaker Station can be installed either: Mounted in an S-Mount bracket for desktop use Mounted in an S-Mount bracket for installation on a wall Mounted inside a NEMA standard 4-gang wall box. Note: The S-Mount bracket is an optional item ordered separately. Speaker Station in an S-Mount bracket Figure 3-3 Speaker Station in S-Mount bracket You can adjust the S-Mount bracket by pressing one of the release buttons on either side of the bracket. You can adjust the bracket in 10-degree steps from 80 degrees to horizontal. Indicators are present beside the release buttons that show the adjustment steps. To install the Speaker Station: 1) Connect a powerline XLR-3 port on the Speaker Station to a powerline XLR-3 port on a Main Station. Or Connect an Ethernet port on the Speaker Station to an Ethernet port on an HMS-4X HLI-ET2 option module. Page 51 2) Connect a headset or microphone to the Speaker Station. 3) Connect power supply to the DC power port on the Speaker Station. (Not necessary if using Powerline or PoE.) Speaker Station in an S-Mount bracket wall installation When the Speaker Station is fully closed, you can mount it on a wall using the rear keyholes: 1) Space the wall screws to match the distance between the rear keyholes. See Figure 3-4. 2) If necessary, remove the Speaker Station from the S-Mount bracket. 3) Hang the S-Mount bracket on the wall screws. 4) Tighten the wall screws. 5) Install the Speaker Station. Figure 3-4 S-Mount bracket with keyholes Speaker Station mounted inside a NEMA standard 4-gang wall box To connect the Speaker Station: 1) Or Page 52 Connect the Digital Intercom screw terminals on the Speaker Station to a powerline XLR-3 port on an HMS-4X. Connect the Ethernet port on the Speaker Station to either the IP network in which the HMS resides or directly to one of the Ethernet ports on the HMS. 2) Connect a headset or microphone to the Speaker Station. 3) If required, remove the connector from the optional power supply and connect the power supply to the Power screw terminals on the Speaker Station. Page 53 3.4 Installing the HBP-2X Beltpacks The HBP-2X Beltpack is a device that you can: Wear at your belt using the beltclip. Install to a shelf or other flat surface. Attach to a pole or other fixed upright position. For more information, see 2.5.3 HBP-2X beltclip, beltloops and feet (base view) Power up The HBP-2X Beltpack is powered from the standard mic cable that connects the device with the HMS-4X Main Station (see below). Connecting the HBP-2X Beltpack to the Main Station To connect the HBP-2X Beltpack to the Main Station: 1) There are two powerline connections on the Main Station which can each support up to 10 digital HBP-2X beltpacks. There are two connectors (3pin XLR, male and female) for each line. Connect the cable to the selected connector on the Main Station. Note: For the location of Lines 1 and 2 (the powerlines) on the Main Station, see F G in Figure 2-3: HMS-4X Main Station: rear panel 2) Connect the cable to the beltpack, using one of the two 3-pin XLR connectors (male and female) on the base / rear of the beltpack. For example topologies, see 3.1.2 Topologies. 3.5 HelixNet infrastructure This section contains guidelines for using HelixNet infrastructure components including cables, connectors, splitter boxes and patch panels. HelixNet digital partyline uses cable infrastructure to transport audio and data over a range of frequencies. The maximum frequency used for transmission is approximately 25MHz. Depending on the amount of audio and data transmitted, HelixNet digital partyline can work with as much as 90dB signal attenuation. However, the receivers are very sensitive and are susceptible to crosstalk between cables. Therefore it is important to maintain cable shield integrity through all connectors, splitter boxes and patch panels. The symptoms of crosstalk are: Page 54 Main Station front panel LINE LED indicator turns amber or red Beltpacks, Remote Stations and Speaker Stations take longer than usual to boot and connect. Beltpack, Remote Station and Speaker Station front panel signal strength indicators show lower than usual signal strength (zero or one bar). Main Station diagnostics screen (Diagnostics->Powerlines) indicates collisions or errors on the line. Cables and connectors Clear-Com recommends the following shielded cables: Microphone cables Belden 9207 and 9463F with the two main conductors connected to XLR pin 2 and 3 and the drain wire to pin 1. Cat cables Belden 1351A or 1533P with the following connections at the XLR connector: Cat5/5e/6 XLR White/Orange 1 Orange 1 White/Green 3 Blue 2 White/Blue 3 Green 2 White/Brown 3 Brown 2 Shield/Drain 1 It is important to connect the cable shield or drain wire to the XLR pin 1 to maintain the shield integrity throughout the cable and connector. Note: The total amount of cable deployed for a digital intercom line contributes to the total capacitance of the line, even though some cables might not have a Beltpack connected at the other end. The more capacitance there is, the more attenuation there will be. Clear-Com recommends that you use the minimum amount of cable. For example, daisy-chain or split a cable at the far end, close to the Beltpacks, rather than make two homeruns to a central patch panel. Patch panels Clear-Com recommends XLR patch panels. These should be made of 3 pin XLR feed-through adapters (for example, Neutrik NA3MDF) that maintain shield Page 55 integrity from the back to the front. These adapters also enable easier rewiring of the back or the front of the panel. Splitter boxes Ensure that you split the digital intercom lines within a shielded enclosure. For example, a 1RU shielded chassis, such as Middle Atlantic CH1, and daisy-chained XLR connectors (for example, Neutrik NC3MD or NC3FD). To prevent crosstalk between lines, ensure that each shielded splitter box contains only one digital intercom line. If you have to split more than one digital intercom line, use multiple shielded enclosures. POWER LINE #1A POWER LINE #1A WALL PLATE POWER LINE #1B POWER LINE #1B WALL PLATE For more information on cabling see 23.3 Cable connections 3.6 Converting analogue partylines to HelixNet Many partyline installations use daisy-chained power terminal blocks to passively split analog partylines. This way of splitting works relatively well for one HelixNet Main Station. But because the cable shielding through those blocks is not maintained, it makes the communication much more sensitive to interference. Also, crosstalk occurs if two or more Main Stations use terminal blocks that are close to each other. To maintain shield integrity, Clear-Com recommends that you: Place existing terminal blocks in shielded and grounded enclosures Or Replace the terminal blocks with shielded and grounded XLR splitter boxes and XLR patch panels. Page 56 4 IP Network Structure 4.1 Network connections Connecting in an existing IP network requires planning with your IT department in order to plan the IP addressing scheme. By default HelixNet Main Station uses automatic IP addressing (DHCP) enabled. In order for that to work properly in an existing IP network there must be a DHCP server handing out IP addresses. If no DHCP server is found, a Main Station will revert to an unused link-local address in the 169.254.0.0/16 block. (See 4.3 Link Local Environments for more information). Through the Networking menu on the devices, you can disable DHCP and set static IP addresses. Note: For HelixNet 3.0 and above, it is not necessary to be on the same Subnet, the devices will link across your LAN. Figure 4-1: Network connections Page 57 4.2 Multiple Groups in the same IP Network Multiple groups in the same network can be achieved by having multiple LinkMasters. Each Link-Master will head a group of Main Stations and will not interfere with other groups. Networking Specifications Specification Value Latency on Powerline 40-80ms (Depends on cable type and length, and how many devices are connected. The greater the number of devices, the greater the latency.) Latency over IP Network 30ms + Network Latency (Main Station to Main Station) Bandwidth used 300 kbps per active Talker, for a maximum of 1 talker per device in the system Each Beltpack and Speaker Station counts as 1 device Each Main Station and Remote Station counts as 2 devices IP version IPv4 Table 4-1 Networking specifications 4.3 Link Local Environments What is link-local? A link-local address is an IP address within the local segment of any network. Routers do not pass information to these as link-local addresses are not guaranteed to be unique beyond a single network segment. When first connected to a network, your HelixNet device will attempt to get an IP address via Dynamic Host Configuration Protocol (DHCP). If no DHCP server is available the unit will automatically enter link-local IP mode. A link-local IP address will take the form: 169.254.xxx.xxx. Working with a device in link-local mode Devices will revert to link-local mode if they are configured to DHCP and fail to find a DHCP address on the network or device they are attempting to connect to. Any DHCP enabled device connected directly to a device in link-local using a standard Ethernet cable will enter link-local mode automatically. Page 58 Note: The units will operate in link-local, but for optimum performance it is recommended that they are used with either static or DHCP network settings. In link-local, the address will change each time the device reboots resulting in potential loss of connection to endpoints The easiest way to take a HelixNet device out of link-local mode is to allocate a new IP address to the unit from the device front menus. Please ensure with your network administrator that there will be no IP clashes with this address. Change the IP address of a HelixNet device from the device front menu screens To change a unit’s IP address, you must first disable DHCP. Press the Menu button on front of device to enter Menu mode. 1) To enable or disable DHCP: a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Preferences. c) From the third menu, select DHCP. d) From the fourth display screen, select one of the following: 2) Disabled Enabled (default) To edit the IP address: a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Preferences. c) From the third menu, select IP Address. d) From the fourth display screen, edit the IPv4 address. Note: The HelixNet system uses a 10.0.0.x IP address range internally between the Main Station and the Beltpacks, and therefore will not allow setting the external IP address to anything in that range. Page 59 Note: If you change the IP address (either manually or through DHCP), the link between stations will be broken and you have to reboot the Main Station to link again. The following message will appear as a banner (inverted text) at the bottom across the four displays on the Main Station IP address | changed, | reboot | to link If that message appears, pressing the Menu key will bring you directly to: Administration->Reset->Reboot->Reboot Now Accessing the Core configuration Manager (CCM) of a HelixNet unit in link-local mode As an alternative to configuring your device from the front menu screens you can use the browser based CCM. To access the CCM of a HelixNet unit in link-local, you must connect to it from a computer that is also in link-local mode. A computer can be put into link-local mode by ensuring it is in DHCP mode and connecting it to the unit that is in link-local with a standard Ethernet cable. The computer will look for a dynamically generated IP address (DHCP), and when it does not find one will enter link-local mode automatically. Once the computer is connected to the HelixNet device and in link-local mode, you can connect to your unit by opening a browser window on the computer and inputting the unit’s IP address (from the front panel display) into the address field. This takes you to the Core Configuration Manager where you can configure the device as usual. See 13 Core Configuration Manager (CCM) for more detail. Note: The units will operate in link-local, but for optimum performance it is recommended that they are used with either static or DHCP network settings. Page 60 5 Configuring and managing the Main Station from device menus This chapter describes how to configure the settings and manage the Main Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus. Tip: For a quick reference to the Main Station menus, see 21 Menu maps. 5.1 Using the Menus To place the Main Station in Menu mode, press the Menu key to the left of the first display screen. In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: The top level menu is presented in the first screen. The lowest level menu is presented in the fourth screen (furthest right on the front panel). Note: If Menu mode is locked, you must unlock the menus from CCM before you can enter the menu. See section 6. Configuring settings To configure settings: 1) For each menu, turn the rotary control clockwise to scroll down the menu items. Turn counter clockwise to scroll up the menu items. Off-screen menu items are indicated by arrows at the top and/or bottom of the screen. Selected menu items (which create your path through the four menus) are highlighted in solid yellow. The fourth menu displays the settings that relate to your previous menu choices (system features or functionality). The current setting is indicated by a dotted box around the menu item 2) When you have selected a setting by rotating the right hand rotary control, press that rotary control to enable the setting on the Main Station. Exiting Menu mode To exit menu mode press the menu key. Page 61 Note: If no key is pressed for 20 seconds, the menu will time out and display screens will revert to their normal mode of operation. Page 62 5.2 Configuring the Audio settings Audio settings for the headset To configure the audio settings for the headset: 1) In Menu mode, select Audio Settings and then Headset. 2) To adjust the level of sidetone on the headset: a) In the third menu, select Sidetone Gain. b) In the fourth menu, select one of the following: 0dB - 6dB - 12dB (default) - 18dB c) To enable (confirm) the selected setting, press the rotary control. 3) To limit the audio level delivered to the headphones (or to disable headphone limiting): a) In the third menu, select Headphone Limit. b) In the fourth menu, select one of the following: Off +6dB 0dB (default) - 6dB c) To confirm the selected setting, press the rotary control. Note: When Headphone Limit is set to anything but Off, a LIM indication will be shown on the leftmost display. 4) To set the Headphone Gain: a) In the third menu, select Headphone Gain. b) In the fourth menu, select one of the following: Page 63 OdB (default)f +3dB +6dB +9dB +12dB c) To confirm the selected setting, press the rotary control. 5) To set (or disable) sidetone tracking on the headset: a) In the third menu, select Sidetone Control. b) In the fourth menu, select one of the following: Tracking - The sidetone volume will follow (track) the Main volume level. Non-Tracking - The sidetone volume is set to maximum. Disabled - Sidetone is disabled. Note: The default is Tracking. c) To confirm the selected setting, press the rotary control. 6) To select the type of microphone on the headset: a) In the third menu, select HS Mic Type. Note: HS = Headset. b) In the fourth menu, select either of the following types of microphone: Electret (-15dB) Dynamic (0dB) (default) Dynamic (-10dB) c) To confirm the selected setting, press the rotary control. Audio settings for the microphone To configure the audio settings for the microphone: 1) In Menu mode, select Audio Settings and then Microphone. 2) To select the Headroom: a) From the third menu, select Headroom. b) From the fourth menu, select one of the following: Page 64 Normal (default) High - Reduces the analog input gain and increases the digital gain accordingly. That reduces digital clipping at the A/D converter but increases the noise floor. This setting is intended for use in environments with very high background noise. 3) To enable or disable the Contour Filter: a) From the third menu, select Contour Filter b) From the fourth menu, select one of the following: Enabled - The Contour filter is a Clear-Com algorithm enhancing speech intelligibility, especially when whispering or talking at a low volume. Disabled Note: The default is Enabled. Audio setting for the Program Input To configure the label (name) for the Program Input (Program Feed) gain: 1) In Menu mode, select Audio Settings and then Program Input. 2) From the third menu, select Label. 3) From the fourth menu, select the existing label by scrolling to it and pushing the rotary controller. Edit the label by rotating the controller to scroll through letters and digits and pushing to select a letter/digit. 4) When you have done, scroll to Save and push the rotary controller. To exit without saving changes, go back to the third screen. To configure the audio setting for the Program Input (Program Feed) gain: 5) In Menu mode, select Audio Settings and then Program Input. 6) From the third menu, select Gain. 7) From the fourth menu, select one of the following: + 12dB + 6dB 8) Page 65 0dB (default) - 6dB - 12dB To confirm the selected setting, press the rotary control. 9) The GPO trigger activates a relay when receiving a call or activating a talk on a partyline channel. You can enable or disable the GPO trigger. To configure the audio setting for the GPO trigger: 1) In Menu mode, select Audio Settings and then Program Input. 2) From the third menu, select GPO Trigger. 3) From the fourth menu, select one of the following: 4) Enabled (default) Disabled To confirm the selected setting, press the rotary control. Note: You can also configure the GPO trigger using Menu Mode > Modules Settings. To select the VOX: 1) From the third menu, select VOX. a) From the fourth menu, select one of the following: 2) Enabled Disabled (default) To confirm the selected setting, press the rotary control. To select the VOX Off Delay: 1) From the third menu, select VOX Off Delay. 2) From the fourth menus, select one of the following: 3) .5 sec (default) 1 sec 2 sec 3 sec 4 sec To confirm the selected setting, press the rotary control. Audio settings for Program IFB [Interruptible Foldback] IFB allows you to temporarily interrupt the continuous program listen (program feed) and speak to the channels connected to the program listen. This applies to a Channel to which the Program Input is assigned. If any participant within the Page 66 channel talks, the program is dimmed. See also 5.4.2 Assigning the Program Listen to a channel. To configure the audio settings for Program IFB [Interruptible Foldback]: 1) In Menu mode, select Audio Settings and then Program IFB. 2) From the third menu, select IFB Dim Level. Note: The IFB Dim Level determines the amount that the volume level of the Program Level is reduced by when it is interrupted by the IFB. 3) 4) From the fourth menu (fourth display screen), select one of the following: IFB Disabled (default) - 6dB -12dB -18dB -24dB Full Cut To confirm the selected setting, press the rotary control. Audio settings for the SA [Stage Announce] Output To configure the audio settings for the SA [Stage Announce] Output: 1) In Menu mode, select Audio Settings and then SA Output. 2) From the third menu, select Gain. 3) From the fourth menu, select one of the following: + 12dB + 6dB 4) Page 67 0dB (default) - 6dB - 12dB To confirm the selected setting, press the rotary control. Audio settings for the Hot Mic Output To configure the audio settings for the Hot Mic Output: 1) In Menu mode, select Audio Settings and then Hot Mic Output. 2) From the third menu, select Gain. 3) From the fourth menu, select one of the following: + 12dB + 6dB 4) 0dB (default) - 6dB -12dB To confirm the selected setting, press the rotary control. Audio settings for the Front Panel To configure the audio settings for the Front Panel: 1) In Menu mode, select Audio Settings and then Front Panel. 2) From the third menu, select Loudspeaker Dim. 3) From the fourth menu, select one of the following: 4) Page 68 0 dB -3 dB -6 dB (default -12 dB -24 dB To confirm the selected setting, press the rotary control. 5.3 Selecting Station Settings Setting Preferences To set the Preferences: 1) In Menu mode, select Station Settings and then Preferences. You will see Roles in the third menu. 2) From the fourth menu, select the required Role. Select local config if you do not wish to use a role. 3) To confirm the selected setting, press the rotary control. Setting Keyset Assignments To set the Keyset Assignments: 1) In Menu mode, select Station Settings and then Keyset Assign. 2) From the third menu, select required Keyset (1 – 4). 3) From the fourth menu, select a Channel (1 – 24) to assign to the Keyset. 4) Repeat this procedure for the remaining Keysets. 5) To confirm the selected setting, press the rotary control. Setting key latching To enable or disable front panel keys for latching: 1) In Menu mode, select Station Settings and then Keysets. 2) From the third menu, select either: Key(s) Description Talk #1 Talk keys for the four available channels. Talk #2 Talk #3 Talk #4 SA Out key Key used to talk to a connected public address or Stage Announce (SA) system. Table 5-1: Setting key latching Page 69 Note: The All Talk and RMK (Remote Mic Kill) key are also displayed in the list. Those keys cannot be latched. To find out how to configure the RMK and All Talk keys, see 5.3.5 Setting the All Talk key. Note: The All Talk key allows you to talk to all Channels at once with the push of a button. Select All Channels to talk to all 12 (or 24 according to license) Channels on your system. Select Visible Channels to talk to the Channels visible on your four device Keyset screens. 3) In menu mode select Station Settings and then Keysets. 4) From the third menu, select All Talk. 5) From the fourth menu, select All Channels or Visible Channels. 6) To confirm the selected setting, press the rotary control. Setting the RMK (Remote Mic Kill) key. Tip: For a quick reference to the location of keys on the front panel, see 2.1Main Station/Remote Station: Front panel. 1) In menu mode select Station Settings and then Keysets. 2) From the third menu, select RMK. 3) From the fourth menu, select either of the following: 4) All Channels Visible Channels Disabled To confirm the selected setting, press the rotary control. Note: Select All Channels to close the microphone on all 12 (or 24 according to license) Channels on your system. Select Visible Channels to close the microphone to the Channels visible on your four device Keyset screens. Setting the All Talk key The All Talk key allows you to talk to all Channels at once with the push of a button. Select All Channels to talk to all 12 (or 24 according to license) Channels Page 70 on your system. Select Visible Channels to talk to the Channels visible on your four device Keyset screens. 1) In menu mode select Station Settings and then Keysets. 2) From the third menu, select All Talk. 3) From the fourth menu, select All Channels or Visible Channels. 4) To confirm the selected setting, press the rotary control. Setting the RMK (Remote Mic Kill) key The RMK (Remote Mic Kill) key is used to: Deselect any latched keyset Talk routes. Turn off any latched Talk on connected analog partyline equipment. To enable or disable the RMK (Remote Mic Kill) key: 1) In Menu mode, select Station Settings and then Keysets. 2) From the third menu, select RMK. Note: Talk Latch and the SA Output Key are also listed in this menu. See 5.3 Selecting Station Settings. 3) 4) From the fourth menu, select either of the following: All Channels (12 or 24 according to license) Visible Channels (default) Disabled To confirm the selected setting, press the rotary control. Setting display screen brightness By default, the display screens are set for medium brightness. To set the brightness of the display screens: 1) In Menu mode, select Station Settings and then Display. 2) From the third menu, select OLED Brightness. Page 71 3) 4) From the fourth menu, select one of the following brightness settings: High Medium (default) Low To confirm the selected setting, press the rotary control. Setting key brightness By default, the front panel keys are set to High / Low. To set the brightness of all front panel keys: 1) In Menu mode, select Station Settings and then Display. 2) From the third menu, select Key Brightness. 3) From the fourth menu, select one of the following brightness settings: Key(s) Description High / Low The default setting. Keys are lit bright when active and lit dim when inactive. High / Off Keys are lit bright when active and are unlit when inactive. Low / Off Keys are lit dim when active and are unlit when inactive. Off / Off Keys are unlit, whether or not they are active or inactive. Table 5-2: Setting key brightness 4) To confirm the selected setting, press the rotary control. Setting the screensaver The screensaver features the channel label and is enabled by default. The display screens enter screensaver mode when the Main Station has been inactive for 10 minutes. Tip: To exit screensaver mode, press any key on the front panel. To enable or disable the screensaver: 1) In Menu mode, select Station Settings and then Display. 2) From the third menu, select Screensaver. Page 72 3) 4) Page 73 From the fourth menu, select either: Channel Name (default) Hostname Role Name Blank Disabled To confirm the selected setting, press the rotary control. 5.4 Configuring the channel settings Editing the channel label The maximum length for a channel label is 12 characters.. To edit the channel label: Note: Channel labels will be dictated by the Link Master when Main Stations are linked. 1) In Menu mode, select Channels and then the name of the channel you want to edit. 2) From the third menu, select Label. 3) Select Clear and press the rotary control to clear the channel label. 4) In the fourth menu, the following prompt is displayed above the channel label: [Press to edit] Press the rotary control. 5) The first letter of the channel label is shown as selected. The following prompt is displayed above the channel label: [Scroll / Press to Select] Scroll to the character you want to edit by turning the rotary control. To begin editing, press the rotary control. 6) The character you have selected for editing is shown in a box with a dotted border. To display alternative characters in the box, turn the rotary control. The range of available characters comprises the following: Characters Description / range Numbers (numeric) 0 to 9 Letters Capital letters = A to Z Small letters = a to z Symbols # & *() -_=+ /!@ : Note: You can also select a space. Table 5-3: Channel label characters To select a character, press the rotary control. Page 74 7) When you have selected a replacement character, scroll to the next character you want to edit. When you have finished editing the channel label, scroll to Save (displayed beneath the channel label). To save the channel label, press the rotary control. Assigning the Program Listen to a channel To assign (or unassign) the Program Listen (Program Feed) to a channel: 1) In Menu mode, select Channels and then the name of the channel. 2) From the third menu, select Program Listen. 3) From the fourth menu, select either None, or choose from the list of available programs. Note: The default is None. 4) Tip: To confirm the selected setting, press the rotary control. When you assign the Program Listen to a channel, PGM is displayed on the display screen (under the listen level bar, to the left) for that channel. Assigning a GPO relay to a channel You can assign a relay that is triggered on receiving a call or detecting a talk on a partyline channel. To assign (or unassign) a relay: 1) In Menu mode, select Channels and then the name of the channel. 2) From the third menu, select GPO on Talk or GPO on Call. 3) From the fourth menu, select either None, or choose from the list of available relays. Note: The default is None. 4) Page 75 To confirm the selected setting, press the rotary control. 5.5 Configuring the Control I/O The Control I/O connector (25 way female D-type) on the rear panel allows you to connect up to 4 relay outputs or 4 opto inputs and control them through the Main Station keysets: I/O type Description Opto inputs Opto inputs enable you to connect a foot switch or other control device and use it to trigger Call or Talk functions. Relay outputs Relay outputs enable you to use Call or Talk keys to trigger any external device that accepts a standard contact closure (such as a theater curtain or an On Air light, or the beltpack USB flasher). Table 5-4: Opto inputs and Relay outputs Configuring Opto inputs To configure the Control I/O for Opto inputs: 1) In Menu mode, select Control I/O. 2) From the second menu, select Inputs. 3) From the third menu, select one of the following: 4) Page 76 Opto 1 Opto 2 Opto 3 Opto 4 From the fourth menu (fourth display screen), select one of the following: None Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 5) To confirm the selected setting, press the rotary control. Configuring Relay outputs To configure the Control I/O for Relay outputs: 1) In Menu mode, select Control I/O. 2) From the second menu, select Outputs. 3) From the third menu, select one of the four available Relay outputs: 4) Relay 1 Relay 2 Relay 3 Relay 4 From the fourth menu, select one of the following: None (default) Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 SA Key Note: The number of the key relates to the keyset to which it belongs (for example, Call Key 1 is the Call key for the first keyset / display screen). 5) Page 77 To confirm the selected setting, press the rotary control. 5.6 Configuring Module Settings Up to three optional interface modules can be fitted to the expansion bay of the HMS-4X Main Station. Warning: The interface modules are not hot pluggable. Ensure that the Main Station is powered down before inserting or removing modules. The Menu mode > Module Settings are used to set up the interface modules. Tip: For more detailed information about interface modules, including pin out information, see: 2.2.1 HMS-4X Main Station rear panel: Interface modules. Configuring a Four-wire interface module The following procedure shows you how to configure the Module Settings for a Four-wire interface module. To configure the Module Settings for a four-wire interface module: 1) In Menu mode, select Module Settings. 2) From the second menu, select one of the two available ports on the twowire interface module: Slot 2/Port A 4W Slot 2/Port B 4W Note: In this example, the four-wire module has been fitted to slot 2 in the expansion bay. The expansion bay contains three slots. 4W = four-wire. 3) To associate one of the four available channels with the selected port, or to disable channels associations: a) From the third menu, select Channel Assign. b) From the fourth menu, select one of the following: Disabled (default) Channel 1. Channel 2. Channel 3. Channel 4. … c) To confirm the selected setting, press the rotary control. Page 78 4) The Program Output allows a program feed associated with the channel assigned to the four wire port to either be delivered to that 4 wire port alongside the other channel audio or not. To set the Program Output: a) From the third menu, select Program Output. b) From the fourth menu, select one of the following: Unmute Mute (default) 5) To confirm the selected setting, press the rotary control. 6) To set the input level for the four-wire port: a) From the third menu (third display screen), select Input Gain. b) From the fourth menu (fourth display screen), select one of the following: +12dB + 6dB. 0dB (default) -6dB. -12dB c) To confirm the selected setting, press the rotary control. 7) To set the output level for the four-wire port: a) From the third menu, select Output Gain. b) From the fourth menu, select one of the following: +12dB + 6dB. 0dB (default) -6dB. -12dB 8) To confirm the selected setting, press the rotary control. 9) To set the GPO trigger for the Program Output: a) From the third menu, select GPO. b) From the fourth menu, select one of the following: Page 79 Enabled Disabled 10) If you are setting up a continuous audio (program) feed using the fourwire interface module, then you may want to enable the VOX functionality. To help reduce redundant noise, the VOX functionality automatically deactivates and activates the continuous audio feed, at an automatically determined volume threshold. Note: If you assign a program and a four-wire interface to the same channel, VOX is automatically enabled. To enable or disable VOX: a) From the third menu, select VOX. b) From the fourth menu, select one of the following: Enabled. Disabled (default) c) To confirm the selected setting, press the rotary control. 11) The VOX Delay OFF setting determines the length of time to wait before deactivating the incoming audio. To set the VOX Delay OFF setting: a) From the third menu, select VOX Delay OFF. b) From the fourth menu, select one of the following: .5 sec (default) 1 sec 2 sec 3 sec 4 sec c) To confirm the selected setting, press the rotary control. Configuring a Two-wire interface module The following procedure shows you how to configure the Module Settings for a Two-wire interface module. Note: The Two-wire interface module must receive power from the partyline. To configure the Module Settings for a Two-wire interface module: 1) Page 80 In Menu mode, select Module Settings. 2) From the second menu, select one of the two available ports on the twowire interface module: Slot 1/Port A 2W Slot 1/Port B 2W Note: In this example, the two-wire module has been fitted to slot 1 in the expansion bay. The expansion bay contains three slots. 2W = Two-wire. a) To associate one of the four available channels (or to disable channels associations) with the selected port: From the third menu (third display screen), select Channel Assign. b) From the fourth menu, select one of the following: Disabled (default) Channel 1 Channel 2 Channel 3 Channel 4 … c) To confirm the selected setting, press the rotary control. 3) The Program Output allows a program feed associated with the channel assigned to the four wire port to either be delivered to that 4 wire port alongside the other channel audio or not. To set the Program Output: a) From the third menu, select Program Output. b) From the fourth menu, select one of the following: Unmute (default) Mute 4) To confirm the selected setting, press the rotary control. 5) Auto-nulling helps to reduce echo while talking on a two-wire audio system. To start Auto-nulling on the selected port: a) From the third menu, select Auto-Nulling. b) From the fourth menu, select Start. Note: Auto-nulling is only applicable to two-wire audio. All Talk routes/keys must be disabled before Auto-nulling can commence. If an echo persists, ensure all Talk routes are disabled and re-null the system. Page 81 6) The Two-wire interface module is set for Clear-Com systems by default. However, you can also set the two-wire ports for use with RTS analog partyline systems. If you are connecting to an RTS system, you also have a choice of two different pinouts: RTS pinout option Description RTS Audio Pin 2 Pin 2 is used for both power and audio. RTS Audio Pin 3 Pin 3 is used for audio (Pin 2 is used for power only). Table 5-5: Configuring Module Settings: RTS pinout options Note: For detailed pinout information, see 2.2.1 HMS-4X Main Station rear panel: Interface modules. To configure the port for either Clear-Com or RTS systems: a) From the third menu, select Mode. b) From the fourth menu, select one of the following: Clear-Com RTS Audio Pin 2 RTS Audio Pin 3 c) To confirm the selected setting, press the rotary control. 7) To set the Input Gain: From the third menu, select Input Gain. From the fourth menu, select one of the following: +3 dB +2 dB +1 dB Page 82 0 dB (default) -1 dB -2 dB -3 dB 8) To set the Output Gain: a) From the third menu, select Output Gain. b) From the fourth menu, select one of the following: +3 dB +2 dB +1 dB 9) 0 dB (default) -1 dB -2 dB -3 dB To set the GPO trigger for the Program Output: c) From the third menu, select GPO. d) From the fourth menu, select one of the following: Enabled Disabled 10) Enabling RMK [Remote Mic Kill] Input allows an external source such as the main (base) station of the connected two-wire system to send an RMK signal to the analog beltpacks attached to the HelixNet Main Station. Note: If this is enabled and the analog party line system is powered down, it will be interpreted by the HelixNet Main Station as an RMK input and all talk routes will be switched off. To enable RMK Input: a) From the third menu (third display screen), select RMK Input. b) From the fourth menu (fourth display screen), select one of the following: Enabled Disabled (default) c) To confirm the selected setting, press the rotary control. 11) Enabling RMK [Remote Mic Kill] Output allows you to send an RMK signal from the HelixNet Main Station to the connected analog beltpacks. To enable RMK Output: a) From the third menu, select RMK Output. b) From the fourth menu, select one of the following: Page 83 Enabled Disabled (default) To confirm the selected setting, press the rotary control. 12) If you are setting up a continuous audio (program) feed using the twowire interface module, then you may want to enable the VOX functionality. To help reduce redundant noise, the VOX functionality automatically deactivates and activates the continuous audio feed, at an automatically determined volume threshold. Note: If you assign a program and a two-wire interface to the same channel, VOX is automatically enabled. To enable or disable VOX: a) From the third menu, select VOX. b) From the fourth menu, select one of the following: Enabled Disabled (default) c) To confirm the selected setting, press the rotary control. 13) The VOX Delay OFF setting determines the length of time to wait before deactivating the incoming audio. To set the VOX Delay OFF setting: a) From the third menu, select VOX Delay OFF. b) From the fourth menu, select one of the following: .5 sec (default) 1 sec 2 sec 3 sec 4 sec c) To confirm the selected setting, press the rotary control. Configuring an Ethernet or Fiber interface module The following procedure shows you how to configure the Module Settings for an Ethernet interface module. To configure the Module Settings for an Ethernet interface module: 1) To view status information about Main Stations: a) In Menu mode, select Networking. Note: The Networking menu only appears if at least one Ethernet or Fiber interface module is detected. Page 84 b) From the second menu, select Stations. A list of station IDs is given for each Main Station in the network. Each station ID in the list is preceded by the letter M- for the Link-Master station itself and S- for all Link-Member (S stands for Slave). c) From the third menu select the required station ID. d) From the fourth menu you can view the following: 2) Status – Enabled or Disabled IP – The IP address. To edit or change the Hostname for your device: a) In Menu mode, select Networking. b) From the second menu, select Preferences c) From the third menu, select Hostname d) From the fourth menu, select the name by pushing and turning the Rotary controller. e) Edit the name by turning the controller to select a letter or number and pushing to select it. Then turn to scroll through letters. Push to commit. f) When you have done, scroll to SAVE and push to commit. 3) To enable or disable DHCP: g) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. h) From the second menu, select Preferences. i) From the third menu, select DHCP. j) From the fourth display screen, select one of the following: 4) Disabled Enabled (default) To edit the IP address: k) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. l) From the second menu, select Preferences. m) From the third menu, select IP Address. Page 85 n) From the fourth display screen, edit the IPv4 address. Note: You can only edit the IPv4 address if DHCP is disabled. Note: The HelixNet system uses a 10.0.0.x IP address range internally between the Main Station and the Beltpacks, and therefore will not allow setting the external IP address to anything in that range. Note: If you change the IP address (either manually or through DHCP), the link between stations will be broken and you have to reboot the Main Station to link again. The following message will appear as a banner (inverted text) at the bottom across the four displays on the Main Station IP address | changed, | reboot | to link If that message appears, pressing the Menu key will bring you directly to: Administration->Reset->Reboot->Reboot Now 5) To edit the Gateway: a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Preferences. c) From the third menu, select Gateway. d) From the fourth display screen, edit the gateway. Note: You can only edit the gateway if DHCP is disabled. 6) To edit the Subnet Mask: a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Preferences. c) From the third menu, select Subnet Mask. d) From the fourth display screen, edit the Subnet Mask. Note: You can only edit the Subnet Mask if DHCP is disabled. 7) To enable or disable linking: a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Linking. c) From the third menu, select Link Mode. Page 86 d) From the fourth display screen, select one of the following: Disabled (default) Master Member e) If Member is selected, the menu asks you to pick a Link-Master to connect to in the Networking>Link To Master menu. It can be done by picking from a hostname list or by entering an IP address. 8) To enable a key Expansion Group: When you connect HelixNet Main and Remote Stations in a key Expansion Group relationship, you enable control of keysets on up to three stations from one host device. This makes controlling larger systems much more convenient. In order to set up an Expansion Group, the devices must be on the same IP network, and able to see each other. First, decide which device to designate as Host. a) In Menu mode, select Networking. Note: The Networking menu only appears if an Ethernet or Fiber interface module is detected. b) From the second menu, select Expansion Mode. c) From the third menu, select Host. d) From the fourth menu select Enabled. A stacking icon will flash on the menu screen to indicate that the device is open for pairing. e) From the device you wish to connect as an Expanded panel, in Menu Mode, select Networking. f) From the second menu, select Expansion Mode. g) From the third menu, select Expand to Host. h) From the fourth menu, select the Host device, which should be visible by name. i) This connects the devices in a key Expansion relationship. When an Expansion Group is successfully established, a steady stacking icon will appear in the menu screens of the devices. Viewing the Module Settings: Version information The software (firmware) for the ports on the interface module must match that on the HelixNet Main Station itself. Note: Ethernet and fiber option modules do not contain software. Page 87 To check the software version for the Main Station and each port on the interface module: 1) In Menu mode, select Administration > Software > Current. 2) In the fourth menu, use the rotary control to scroll the displayed software versions. 3) The software versions for each port are listed under Snx, where n indicates the slot number, and x indicates port A or port B. The software versions for the two processors in the Main Station (Main Station and IV-Router) are listed under MS and IVR respectively. 5.7 Administration In Menu mode > Administration, you can: View the current versions of the software for the system. Update the software (firmware). Lock or unlock the menus on HBP-2X beltpacks, Remote Stations and Speaker Stations connected to the Main Station. Reset the Main Station to the default settings. Manually reboot the Main Station. Save and Restore the settings. Viewing the current versions of the software To view the current versions of the software on the Main Station, see 4.6.4 Viewing the Module Settings: Version information. Updating the software Any HBP-2X beltpacks, Remote Stations and Speaker Stations that are connected to the Main Station are automatically updated. The units remain non-functional for approximately 5 minutes while they are updated. To update the software: 1) After downloading the software update, copy the update to a USB memory stick. 2) Insert the memory stick into the USB 2.0 (A) connector. See Table 2-3 Key to Main Station/Remote Station front panel diagram. 3) In Menu mode, select Administration and then Software. Page 88 4) From the third menu, select Update. 5) The fourth menu displays the new software version information on the USB memory stick. To start updating the Main Station with the new software, press the rotary control. The process of updating the software takes several minutes. Please wait while all connected devices are updated. The following system messages are displayed during the process: Loading image Erasing flash Writing to flash Verifying flash Successful Note: Do not remove the USB memory stick from the Main Station until the software update is completed, including the update to any connected devices. Do not turn off the power to the Main Station during the software (firmware) update. Turning off the power can damage the device. Note: The Main Station resets automatically. You are not required to restart the Main Station. To check that the software upgrade was performed successfully, see 5.7.1 Viewing the current versions of the software. To upgrade the License on your HelixNet Main Station The Main Station arrives with a license for 12 Channels. In order to upgrade to 24 Channels you need to obtain a License code from your Clear-Com dealer. Your dealer will need the system id of your device, available from the front menu screens. 1) In Menu mode, select Administration and then License. 2) From the third menu, select Current. 3) In the fourth menu, the top item is the system ID. Give this to your dealer to obtain a license to upgrade. 4) When you have the license code, input it into this screen. The Rotary controller can be used to scroll to the input code section, and then used to enter the code. Push to select a digit or letter. Scroll to the required letter. Push to commit information. Page 89 Resetting the Main Station to default (factory mode) settings. To reset the Main Station to its default (factory mode) settings: 1) In Menu mode, select Administration and then Reset. 2) The third menu displays a selected menu item: Reset to Default. 3) In the fourth menu, select between: Reset HMS Reset Devices Reset All The beltpacks will receive updated (default) role information. All other local beltpack settings will not be reset if the Main Station is reset to default settings. Resetting a Main Station to factory settings will erase any Role configurations you have made. Please save Role configurations before doing this. Manually rebooting the Main Station To manually reboot the Main Station: 1) In Menu mode, select Administration and then Reset. 2) The third menu select Reboot. 3) In the fourth menu, select Reboot Now. When the rotary control is pressed, the display changes to Rebooting … for 2 seconds, and then the Main Station reboots. Saving and restoring the software settings. To save or restore the software settings: 1) Insert a memory stick into the USB 2.0 (A) connector. See Table 2-3 Key to Main Station/Remote Station front panel diagram. 2) In Menu mode, select Administration and then Settings. 3) To save, in the third menu, select Save. Once you select Save you should not remove the USB stick right away. Depending on the USB stick it might take up to 5 seconds to complete. a) In the fourth menu, select Local. Page 90 4) To restore all HMS settings, including Networking, Linking and Expansion settings, in the third menu, select Restore Local. a) In the fourth menu, select a file from USB. 5) To restore all Roles and Channel names only, in the third menu, select Restore System. b) In the fourth menu, select a file from USB. 5.8 Diagnostics The Diagnostics menus help you to monitor the performance of the Main Station and diagnose possible system issues. If the warning icon shows up in the Main display, warning message will show up here in the Diagnostics menu. Viewing hardware information To view information about the hardware (PCBs) on the Main Station: 1) In Menu mode, select Diagnostics and then Hardware. 2) From the third menu, select one of the following: Main PCB Slot 1 PCB Slot 2 PCB Slot 3 PCB Note: Slot 1, Slot 2 and Slot 3 refer to the interface module slots in the Main Station extension bay. When looking at the rear of the module, slot 1 is the left-hand slot, slot 2 is the middle slot, and slot 3 is the right-hand slot. The fourth menu displays the Part number, Revision and Serial numbers for the PCB. The format is similar to the following: Part xxxxxx Revision: x Serial: x Where x is a numerical value. Viewing temperature information To view the temperature of the Main Station: 1) Page 91 In Menu mode, select Diagnostics and then Hardware. 2) From the third menu, select one of the following temperature sensors: Sensor 1 Sensor 2 Sensor 3 The fourth menu displays the temperature, for example: +30°C Environmental note: The recommended operating temperature range for the HelixNet HMS-4X Main Station is 0 to +40°C. The storage temperature range for the Main Station is -30 to +70°C. For more environmental information, see 3 Installing HelixNet Partyline. Viewing powerline information and status There are two digital partylines (Line 1 and Line 2) on the HMS-4X Main Station. Line 1 and Line 2 are also referred to as powerlines. Each line can support up to 10 HBP-2X beltpacks, Remote Stations or Speaker Stations. Note: See also F G and panel diagram. I in Table 2-3 Key to Main Station/Remote Station front To view line information and status: 1) In Menu mode, select Diagnostics and then Powerlines. 2) From the third menu, select one of the following: 3) Powerline 1 (refers to Line 1) Powerline 2 (refers to Line 2) The fourth menu displays the status and other measures / information for the powerline. The status of the powerline is either Ok [operating normally], Busy or Error. For more details of the information displayed, see 21 Menu maps. Note: Powerline status is also indicated by the powerline LEDS on the front panel. Green LED = OK Amber LED = Busy Red LED = Error Page 92 For more information about powerline diagnostics, see 24 Troubleshooting. Viewing keysets information To view information about the keysets: 5.9 1) In Menu mode, select Diagnostics and then Keysets. 2) From the third menu (third display screen), select a keyset from 1 to 4. 3) The fourth menu (fourth display screen) displays the following status information: Name – The channel name Talkers – The number of talkers on the partyline Main Stations – The number of Main Stations listening Beltpacks – The number of beltpacks listening on the partyline Remote – The number of Remote Stations listening Speaker – The number of Speaker Stations listening. 2-Wire – The number of 2-wire ports listening 4-Wire – The number of 4-wire ports listening Setting up a key Expansion Group HelixNet 3.0 units can be Expanded and stacked in order to allow for visual monitoring and easy control of multiple channels. Up to three devices (HMS-4X, HRM-4X) can be stacked in an Expansion Group, allowing for convenient observation and control of up to 12 Keysets. This gets rid of the need for multiple key presses and microphones. When using this type of connectivity, the Expanded panels act as slaves to the Host panel. Page 93 Figure 5-1 A key Expansion Group To set up an Expansion Group, once the devices have been connected to the same LAN by Ethernet cable, you will need to identify a Host device. This is done from the front panel menu of the device under Station Settings. Then designate the panel(s) to be stacked as Expansion Panel(s). Once this set up is established, you will be able to control all Channels from the Host panel. Volume and buttons are synched. Unused buttons on Expanded panel are disabled: HSet, Mic On, SA, All Talk, OPT, Main, PGM. Restrictions: Devices can only connect as an Expansion Group over LAN, not when connected over digital partyline. HMS-4X or HRM-4X can act as Host Panel. HMS-4X can only act as a key Expansion Panel to another HMS-4X. HRM-4X can act as a Key Panel to an HMS-4X and an HRM-4X. If an HRM-4X is already Paired to an HMS-4X it will only see Host Panels that are part of the same group. If an HRM-4X is not Paired yet to an HMS-4X it will see all Host Panels in the subnet and will automatically Pair at the same time a Host Panel is selected. An Expansion Group must be set up from the device menus, and cannot be set up from the CCM. To set up a key Expansion Group (example set-up) Designate the expansion Host unit: Page 94 1) On the device, press the MENU button to enter menu mode. Note: For each menu, turn the rotary control clockwise to scroll down the menu items. Turn counter clockwise to scroll up the menu items. Off-screen menu items are indicated by arrows at the top and/or bottom of the screen. Selected menu items (which create your path through the four menus) are highlighted in solid yellow. The current setting is indicated by a dotted box around the menu item When you have selected a setting by rotating the right hand rotary control, press that rotary control to enable the setting on the Main Station. 2) Navigate to Menu > Networking > Expansion Mode. Select Host. 3) From the 4th screen on the device select Enabled. The device will then be open for expansion. Enable expansion on Host device Note: On both Host and Expansion panels a “stacking” icon will flash until connection is established. Stacking icon Designate the Expansion panel and link it to the host: 4) Page 95 From the front panel menus of the panel you wish to expand from the host, navigate to Menu > Networking > Expansion Mode > Host 5) Select the required host panel using the rotary controllers, which, providing the devices are on the same network, will be visible in the 4th screen. 6) The stacking icon will flash in the screen until connection is established. Once the connection is established, the icon will show solid. Select Host from Expansion Panel Page 96 6 Configuring and managing the Remote Station from device menus This chapter describes how to configure the settings and manage the Remote Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus. Tip: For a quick reference to the Remote Station menus, see 21 Menu maps. For general information about using the menus and configuring settings, see 5.1 Using the Menus. Note: Some of the configuration information for the Remote Station is the same as for the Main Station. In these case, you are referred to the relevant sections of chapter 5. Note: If Menu mode is locked, you must unlock the menus from CCM before you can enter the menu. See section 6. 6.1 Configuring the audio settings Audio settings for the headset To configure the audio settings for the headset, see 5.2.1 Audio settings for the headset. Note: This does not apply to the Remote Station in expansion mode. Audio settings for the microphone To configure the audio settings for the microphone, see 5.2.2 Audio settings for the microphone. Note: This does not apply to the Remote Station in expansion panel mode. Settings for program/audio in To configure the audio settings for the program/audio in: 1) In Menu mode, select Audio Settings and then PGM/Audio In. 2) To edit the label for this input: a) From the third menu, select Label. b) From the fourth menu, select the existing label by scrolling to it and pushing the rotary controller. Edit the label by rotating the controller to scroll through letters and digits and pushing to select a letter/digit. Page 97 c) When you have done, scroll to Save and push the rotary controller. To exit without saving changes, go back to the third screen. 3) To select the gain: d) From the third menu, select Gain. e) From the fourth menu, select one of the following: + 12dB + 6dB 0dB (default) - 6dB - 12dB f) To confirm the selected setting, press the rotary control. 4) To select the IFB dim level: a) From the third menu, select IFB Dim Level. Note: The IFB Dim Level determines the volume level the Program Level is reduced to when it is interrupted by the IFB. b) From the fourth menu, select one of the following: IFB Disabled (default) - 6dB -12dB -18dB -24dB Full Cut c) To confirm the selected setting, press the rotary control. 5) The GPO trigger activates a relay when receiving a call or activating a talk on a partyline channel. You can enable or disable the GPO trigger. a) In Menu mode, select Audio Settings and then Program Input. b) From the third menu, select GPO Trigger. c) From the fourth menu, select one of the following: d) Enabled (default) Disabled To confirm the selected setting, press the rotary control. Note: You can also configure the GPO trigger using Menu Mode > Modules Settings. Page 98 6) To select the VOX: e) From the third menu, select VOX. f) From the fourth menu, select one of the following: Enabled Disabled (default) g) To confirm the selected setting, press the rotary control. 7) To select the VOX Off Delay: a) From the third menu, select VOX Off Delay. b) From the fourth menus, select one of the following: .5 sec (default) 1 sec 2 sec 3 sec 4 sec c) To confirm the selected setting, press the rotary control. Audio settings for the SA (Stage Announce) output To configure the settings for the SA output: 1) In Menu mode, select Audio Settings and then SA/Audio out. 2) To select the mode: a) From the third menu, select Mode. b) From the fourth menu, select one of the following: Channel Assigned (default) SA c) To confirm the selected setting, press the rotary control. 3) To select the gain: a) From the third menu, select Gain. b) From the fourth menu, select one of the following: Page 99 +12dB +6dB 0dB (default) -6dB -12dB c) To confirm the selected setting, press the rotary control. 4) The Program Output setting enables the program to be delivered to this output if it is assigned to a channel that also has a program feed assigned. To select the program output: a) From the third menu, select Program Output. b) From the fourth menu, select one of the following: Unmute (default) Mute [SA Mode] c) To confirm the selected setting, press the rotary control. 5) To associate one of the four available channels (or to disable channels associations) with the selected port: a) From the third menu, select Channel Assign. b) From the fourth menu, select one of the following: Disabled (default) Channel 1 Channel 2 Channel 3 Channel 4 … c) To confirm the selected setting, press the rotary control. Audio settings for Hot Mic Output To configure the audio settings for the Hot Mic Output, see 5.2.6 Audio settings for the Hot Mic Output. Note: This does not apply to the Remote Station in expansion mode. Audio settings for the Front Panel To configure the audio settings for the Front Panel, see 5.2.7 Audio settings for the Front Panel. Note: This does not apply to the Remote Station in expansion panel mode. Page 100 6.2 Selecting Station Settings Setting Preferences To set the Preferences: 1) In Menu mode, select Station Settings and then Preferences. 2) You will see Roles in the third screen. 3) From the fourth screen, select the required Role. Select Local config if you do not wish to use a Role. Setting Keyset Assignments To configure the Keyset Assignments settings, see 5.3.2 Setting Keyset Assignments. Setting key latching To configure the key latching settings, see 5.3.3 Setting key latching. Settings the RMK (Remote Mic Kill) key To configure the RMK settings, see 5.3.6 Setting the RMK (Remote Mic Kill) key Note: This does not apply to the Remote Station in expansion panel mode. Setting display screen brightness To configure the display screen brightness, see 5.3.7 Setting display screen brightness Setting key brightness To configure the key brightness settings, see 5.3.8 Setting key brightness. Setting the screensaver To configure the screensaver settings, see 5.3.9 Setting the screensaver. 6.3 Configuring the channel settings Editing the channel label To edit the channel label, see 5.4.1 Editing the channel label. Page 101 Assigning the Program Listen to a channel To assign the program listen to a channel, see 5.4.2 Assigning the Program Listen to a channel. Assigning a GPO relay to a channel You can assign a relay that is triggered on receiving a call or detecting a talk on a partyline channel. See 5.4.3 Assigning a GPO relay to a channel. Page 102 6.4 Configuring the Control I/O The Control I/O connector on the rear panel allows you to connect one relay output or one opto input and control them through the Remote Station keysets: I/O type Description Opto inputs Opto inputs enable you to connect a foot switch or other control device and use it to trigger Call or Talk functions. Relay outputs Relay outputs enable you to use Call or Talk keys to trigger any external device that accepts a standard contact closure (such as a theater curtain or an On Air light). Table 6-1: Opto inputs and Relay outputs Configuring Opto inputs To configure the Control I/O for the Opto input: 1) In Menu mode, select Control I/O. 2) From the second menu, select Inputs. 3) From the third menu, select Opto 1 4) From the fourth menu, select one of the following: None (default) Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 Note: The number of the key relates to the keyset to which it belongs (for example, Call Key 1 is the Call key for the first keyset / display screen). 5) Page 103 To confirm the selected setting, press the rotary control. Configuring the Relay output To configure the Control I/O for the Relay output: 1) In Menu mode, select Control I/O. 2) From the second menu, select Outputs. 3) From the third menu, select Relay 1 4) From the fourth menu, select one of the following: None (default) Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 SA Key Note: The number of the key relates to the keyset to which it belongs (for example, Call Key 1 is the Call key for the first keyset / display screen). 5) 6.5 To confirm the selected setting, press the rotary control. Connecting the Remote Station to a Main Station using LAN To connect the Remote Station to a Main Station: 1) Ensure that the Remote Station is physically connected to the Main Station. 2) In Menu mode, select Networking, and then Pair to Station. 3) From the third menu, select the Station ID to connect to. To set the preferences: 1) Page 104 In Menu mode, select Networking, and then Preferences. From the third menu, select DHCP. a) Select one of the following: 6.6 Enabled (default) Disabled 2) From the third menu, select IP Address, and enter the correct IP address. 3) From the third menu, select Gateway, and enter the correct gateway address. 4) From the third menu, select Subnet Mask, and enter the correct subnet mask Administration In Menu mode > Administration, you can: View the current versions of the software for the system. Update the software (firmware). Reset the Remote Station to the default (factory mode) settings. Manually reboot the Remote Station. Save and Restore the software settings. Viewing the current versions of the software To view the current versions of the software on the Remote Station: 1) In Menu mode, select Administration and then Software. 2) From the third menu, select Current. 3) In the fourth menu, use the rotary control to scroll the displayed software versions. The software versions for the HelixNet system and Remote Station are shown. Updating the software Software can be updated from a Main Station or locally in the USB connector on the front of a Remote Station. Updating from the Main Station is recommended when possible. To update the software: 1) Page 105 After downloading the software update, copy the update to a USB memory stick. 2) Insert the memory stick into the USB connector. 3) In Menu mode, select Administration and then Software. 4) From the third menu, select Update. 5) The fourth menu displays the new software version information on the USB memory stick. To start updating the Main Station with the new software, press the rotary control. The process of updating the software takes several minutes. The following system messages are displayed during the process: Loading image Erasing flash Writing to flash Verifying flash Successful Do not turn off the power to the Remote Station during the software (firmware) update. Turning off the power can damage the device. Note: Do not remove the USB memory stick from the Main Station or Remote Station until the software update is completed. Note: The Remote Station resets automatically. You are not required to restart the Remote Station. To check that the software upgrade was performed successfully, see 6.6.1 Viewing the current versions of the software. Resetting the Remote Station to default settings. To reset the Remote Station to its default (factory mode) settings: 1) In Menu mode, select Administration and then Reset. 2) The third menu displays a selected menu item: Reset to Default. 3) In the fourth menu, select Reset Now. Manually rebooting the Remote Station To manually reboot the Remote Station: 1) In Menu mode, select Administration and then Reset. 2) The third menu select Reboot. Page 106 3) In the fourth menu, select Reboot Now. When the rotary control is pressed, the display changes to Rebooting … for 2 seconds, and then the Remote Station reboots. Saving and restoring the software settings. To save or restore the software settings: 1) In Menu mode, select Administration and then Settings. 2) To save, in the third menu, select Save. Once you select Save you should not remove the USB stick right away. Depending on the USB stick it might take up to 5 seconds to complete. a) In the fourth menu, select either saving to a USB stick or saving locally. 3) To restore, in the third menu, select Restore. a) In the fourth menu, select either restoring from a USB stick or restoring from a list of files. 6.7 Diagnostics The Diagnostics menus help you to monitor the performance of the Remote Station and diagnose possible system issues. Viewing powerline information and status To view line information and status: 1) In Menu mode, select Diagnostics and then Powerlines. 2) From the third menu, select Powerline 1. 3) The fourth menu displays the status and other measures / information for the powerline. The status of the powerline is either Ok [operating normally], Busy or Error. For more details of the information displayed, see 21 Menu maps. Note: Powerline status is also indicated by the powerline LEDS on the front panel. Green LED = Ok Amber LED = Busy Red LED = Error For more information about powerline diagnostics, see 24 Troubleshooting. Page 107 Viewing network information To view network status information: 1) In Menu mode, select Diagnostics and then Network. 2) To view status information about the powerline: a) From the third menu, select Powerline. b) On the fourth menu, the IP address is given. 3) To view status information about the Ethernet: a) From the third menu, select Ethernet. b) On the fourth menu, the IP address is given. Viewing keyset information To view information about the keysets: 6.8 1) In Menu mode, select Diagnostics and then Keysets. 2) From the third menu, select a keyset from 1 to 4. 3) The fourth menu displays the following status information: Name – The channel name Talkers – The number of talkers on the partyline Main Stations – The number of Main Stations listening Beltpacks – The number of beltpacks listening on the partyline Remote – The number of Remote Stations listening Speaker – The number of Speaker Stations listening. 2-Wire – The number of 2-wire ports listening 4-Wire – The number of 4-wire ports listening Setting up a key Expansion Group See 5.9 Setting up a key Expansion Group Page 108 7 Using the Main Station/Remote Station This chapter describes how to use the Main Station/Remote Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see 3 Installing HelixNet Partyline. Tip: 7.1 For a quick reference to the functionality of the HMS-4X Main Station, the optional interface modules and the HBP-2X Beltpack, see 2 Panels and Interfaces. Using the gooseneck mic, loudspeaker and headset To use a gooseneck mic to talk to connected intercom users, devices (including HBP-2X beltpacks) and systems: 1) Connect the gooseneck mic, using the gooseneck mic connector (3-pin female Tuchel connector) on the left of the front panel. Note: For the location of the gooseneck mic connector, see Main Station/Remote Station front panel diagram. 2) C in Table 2-3 Key to To talk to other intercom users and devices: a) Press the appropriate Talk key When the mic (gooseneck or headset) is live, the Mic On key is activated automatically. b) Speak into the mic. Use the front panel loudspeaker to listen to connected intercom users, devices and the Program Feed. To adjust the volume level: 3) Adjust the volume of all incoming audio by turning the loudspeaker rotary control [Main], located to the left of the loudspeaker. Adjust the volume of the Program Feed in relation to the overall volume level by turning the auxiliary loudspeaker rotary control [Prog], located to the right of the loudspeaker. The Prog volume control is subordinate to the Main volume control. To increase the volume level, turn the rotary control(s) clockwise. To decrease the volume level, turn the rotary control(s) counter-clockwise. Note: When you connect a headset, incoming audio is routed to the headset instead of the loudspeaker. Page 109 As you increase or decrease the volume, the level control LEDs pass through a range of indicator colors: LED color Volume level Green Low Amber / Green Low / Medium Amber Medium Red / Amber Medium / High Red High Table 7-1: Loudspeaker volume indicator colors To use a headset to talk and listen to connected intercom users, devices and systems: 1) Connect the headset, using the headset connector (4-pin XLR–M) on the far left of the front panel. The Headset key is automatically activated. Incoming audio is routed to the headset instead of the loudspeaker. Note: For the location of the headset connector and the headset key, see B E in Table 2-3 Key to Main Station/Remote Station front panel diagram. To configure audio settings for the headset, see 5.2.1 Audio settings for the headset. 2) To talk to other intercom users and devices: a) Press the appropriate Talk key. When the microphone (gooseneck or headset) is live, the Mic On key is activated automatically. b) Speak into the microphone. 3) To adjust the volume level of incoming audio to the headset: a) Adjust the volume of all incoming audio by turning the loudspeaker rotary control [Main]. The control is located to the left of the loudspeaker. b) Adjust the volume of the Program Feed in relation to the overall volume level by turning the auxiliary loudspeaker rotary control [Prog. The control is located to the right of the loudspeaker. The Prog volume control is subordinate to the Main volume control. Page 110 Switching between the headset mic and the gooseneck mic When both a Headset microphone and a gooseneck microphone are connected, press the Headset key to activate the headset mic. Press the Headset key again to switch to the gooseneck mic (and deactivate the headset mic). Tip: 7.2 To find out more about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories. Entering and exiting Menu mode Use Menu mode to: Configure the settings for the Main Station, including channel and audio settings. Administrate the system, monitor system performance and diagnose system issues. Perform software updates. In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: The top level menu is presented in the first screen (furthest left on the front panel). The lowest level menu is presented in the fourth screen (furthest right on the front panel). To place the Main Station in Menu mode, press the Menu key to the left of the first (left) display screen. To exit Menu mode, do either of the following: Press the Menu key again. Wait until Menu mode times out. If you fail to press any key on the front panel for 20 seconds, the display screens revert to showing the standard channel information, see Table 2-5 Main Station/Remote Station display icons and indicators. Tip: For more detailed information about using the Main Station menus, see 15 Linking in the Core Configuration Manager (CCM). Main Stations can be linked from the CCM. Each Main Station has 12 Channels with the option of licensing 12 more (24 in total). When linking Main Stations, Channels with the same number are merged together into one Channel. Linking Main Stations will also have the effect of increasing your I/O and device module options (more beltpacks and a larger area covered). Page 111 Note: Linked Main Stations should have the same amount of licensed channels. If you link a 24 Channel device to a 12 Channel device the system will default to 12 Channels only. To buy a license for more Channels see 5.8.1 License. Main Stations can still be linked from the device menus. See 12 Linking Main Stations. 7.3 A HelixNet Link-Group Overview A HelixNet Link-Group can contain up to three Main Stations. More is possible but not advised. A Link-Group must have one device designated as Link-Master. The Link-Group performs a “best effort” approach to creating a mesh network between all the devices within the group. Figure 7-1 A Link-Group The Link-Master The Link-Master designation serves three main purposes: 1) It facilitates Link-Group membership. 2) It is the owner of configured Role information, meaning that Roles will only persist (be maintained consistently) if the Link-Master is operational. Page 112 3) It is responsible for the synchronization and distribution of both configuration (Roles) and device availability status throughout the LinkGroup. Note: Clear-Com recommends that the IP address of the Link-Master is allocated statically. When allocated by DHCP, the IP address can change. If this happens the Link-Members will no longer be able to reach the Link-Master device, and Role information may not be persisted. Note: Any device can be set to Link-Master or Link-Member. The default setting for HelixNet linking mode is Linking Disabled. This setting stops the device from broadcasting its name to the network (via its mDNS index). Note: Linked Main Stations need 2 – 5 Mbps of bandwidth. The Link-Members HelixNet devices that are not identified as master will have the designation of Link-Member. Joining a device to a Link-Group requires that device to be set to Link-Member which will prompt the user to enter the IP address of the LinkMaster. 7.4 Device configuration in the CCM Note: Any IP connectivity requires an Ethernet or Fiber module fitted to the Main Station. Once the units have joined a Link-Group, the devices can be configured either directly or by proxy. The host device is the unit which a browser is currently directed to. The Home button will always take you to the host device’s configuration page. Proxy configuration can be accomplished by clicking on any device within the Overview page. Page 113 Figure 7-2 Host device concept Note: The host device will always have an orange highlight in the CCM. 7.5 Linking Main Stations in the CCM Main Stations to be linked in the CCM must first be connected by cable as described in Chapter 3. Installation and Chapter 12, Linking Main Stations. In order to create a Link-Group in the CCM, you must designate one unit as LinkMaster. The other units are designated Link-Member and are joined to the Master via the Master’s IP address. This is achieved in the Linking page of each unit. 1) From a browser, access the CCM of HelixNet Main Station #1 by typing its IP address into the URL field. Default login and password for the CCM: admin, admin. Note: The unit’s IP address can be found in the device’s display screens: Menu > Networking > Preferences > IP address. Note: The Link-Master IP must be statically allocated to prevent loss of service. 2) Page 114 Navigate to Home > Linking in the CCM. From the drop-down box select Link-Master and click Apply Changes. This designates this unit as LinkMaster. Note: The default linking mode is: Linking Disabled. 3) From a new browser window, access the CCM of device #2 by typing the unit’s IP address into the URL field. You will have to enter the password and login for the device (Default, admin, admin) 4) Navigate to Home > Linking and select Link-Member from the drop down box. 5) You will be prompted for the IP address of the Link-Master. Within the Master IP address field, enter the IP address of device #1. Click on blue check mark or <ENTER> key to submit. Page 115 Either accept the default Link Group Member ID (orange highlight) or select a new one by clicking on it. Click Apply Changes. This links this device to the Link Master. Tip: 7.6 6) Navigate to the Overview page (top navigation bar). Both HelixNet devices should be displayed on this page. 7) Repeat steps 3) to 6) for a third device if required. Configuring and managing the Main Station. Using the channel keysets A keyset (set of controls) is located next to each of the four display screens. In operating mode, each keyset is dedicated to the control of one of the four supported intercom channels. For details of the standard on screen information for each channel, see Table 2-5 Main Station/Remote Station display icons and indicators. Note: To change (edit) the channel label (name), see 5.4.1 Editing the channel label. Page 116 The display screens enters screensaver mode (if enabled) if the Main Station remains inactive for 10 minutes. Press any key to leave screensaver mode. To send a call signal to all the connected devices on that channel, press the Call key. To talk to the all the devices on that channel: 1) Press the Talk key. When the gooseneck or headset mic is live, the Mic On key is activated automatically. 2) Speak into the headset or gooseneck mic (see also 7.1 Using the gooseneck mic, loudspeaker and headset ). To adjust the volume of incoming audio, turn the rotary control. Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level is shown on screen. To mute incoming audio, press the rotary control. The display screen displays the muted volume bar. To unmute incoming audio (restoring the audio to its previous volume level), press the rotary control again. Note: In Menu mode, the rotary control for each channel keyset is used to scroll and select menu items. For more information, see 5.1 Using the Menus. 7.7 Using the All Talk key To talk to all connected intercom users, devices and systems, excluding the SA (Stage Announce) facility: 1) Press the All Talk key to the right of the fourth (last) display screen. Talk keys for all channels are activated automatically. When the mic (gooseneck or headset) is live, the Mic On key is also activated automatically. 2) Speak into the headset or gooseneck mic (see also 7.1 Using the gooseneck mic, loudspeaker and headset ). Note: All Channels will enable you to talk to 12 (or 24, according to license) Channels. Visible Channels will enable you to talk to the four Channels visible in the menu screens of your device. 7.8 Using the SA [Stage Announce] key Use the SA [Stage Announce] key to speak to an attached SA or Public Address system (sometimes simply a loudspeaker within the studio, theater or event area).To make a studio / public announcement: Page 117 1) Press the SA key to the right of the fourth (last) display screen. When the mic (gooseneck or headset) is live, the Mic On key is also activated automatically. 2) 7.9 Speak into the headset or gooseneck mic (see also 7.1 Using the gooseneck mic, loudspeaker and headset ). Using the RMK [Remote Mic Kill] key Note: The RMK key is only present on the HelixNet Main Station. The Remote Station has instead an OPT key which is non-functional. Use the RMK [Remote Mic Kill] key to: Send a message to all connected HelixNet Partyline devices to deselect any latched (active) Talk keys. Turn off any latched Talk keys on connected analog partyline beltpacks and stations. Note: All Channels will turn off Talk keys on 12 (or 24 according to license) Channels. Visible Channels will turn of Talk keys on the four Channels you can see on the front of the device. Note: The OPT key can be used in HelixNet 3.0 and above. The Remote Station must have a Role selected to use this function. To enable the key, navigate to the Roles page in the CCM, the browser-based configuration tool served by your device. To enable the OPT (RMK) key on a Remote Station: 1) Input the IP address of your device into the URL field on a browser. The IP address is found in the 4th screen on the front of your device: MENU > Networking > Preferences > IP address. Default Username and Password for the CCM: admin, admin. 2) Page 118 This takes you to the Overview page in the Core Configuration Manager (CCM). Navigate to Roles > Remote Station > Role > Station > OPT (RMK) Key in the CCM and select the option by clicking on it. 3) Select required option: All Channels to activate RMK on 12 or 24 Channels, Visible Channels to activate RMK on the Channels visible on your device only, or Disabled (default setting). Enabling this option in the CCM takes effect immediately on your system, provided the Role is selected on your device. For more information on Roles see 12 Roles. 7.10 Line 1 and 2 LEDs Note: This section only applies to the HelixNet Main Station. The HBP-2X beltpacks, Remote Stations and Speaker Stations are connected by one of the two lines to the Main Station. The color of the Line 1 and Line 2 LEDs to the left of the front panel loudspeaker indicate the service status of each powerline: Green LED = Ok. Amber LED = Busy. Red LED = Error. For more information: Page 119 About the service status of Lines 1 and 2, see 5.8.3 Viewing powerline information and status. About monitoring system performance and diagnosing system issues on the Main Station, see 5.8 Diagnostics. 7.11 Line and LAN LEDs Note: This section only applies to the HelixNet Remote Station and Speaker Station. The Remote Station has a line LED that indicates the status of a powerline connection to the Main Station. The LAN LED indicates the status of the Ethernet connection, if present. The color of the Line and LAN LEDs to the left of the front panel loudspeaker indicate the service status of each powerline: Green LED = Ok. Amber LED = Busy. Red LED = Error. Page 120 8 Configuring and managing the Speaker Station from device menus This chapter describes how to configure the settings and manage the Speaker Station using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus. Tip: For a quick reference to the Speaker Station menus, see 21 Menu maps. For general information about using the menus and configuring settings, see 5.1 Using the Menus. There is a next and a back activated by pressing the rotary encoders (right one for next, left one for back). There are two levels of the menu, one on the left screen and one on the right. Next and back shifts the menu by one level down or up. 8.1 Using the Menus To place the Speaker Station in Menu mode, press the Menu key. The Speaker Station menus appear in the display screens. Note: The Speaker Station menu comes up in the Roles menu by default. Note: If Menu mode is locked, you must unlock the menus from CCM before you can enter the menu. See section 6. Configuring settings To configure settings: 1) For each menu, turn the rotary control to scroll the menu items. Turn the rotary control: Counter-clockwise to scroll up the menu items. Clockwise to scroll down the menu items. To return to the previous level of menu, press the left-hand rotary key. To go to the next level of menu, press the right-hand rotary key. Selected menu items are highlighted in solid yellow. 2) When you have selected a setting, press the right-hand rotary key to enable the setting on the Speaker Station. Exiting Menu mode To exit Menu mode do either of the following: Press the Menu key. Page 121 Wait until Menu mode times out. If you fail to press any key on the Speaker Station for 20 seconds, the display screen reverts to showing the standard channel information. 8.2 Configuring the Audio settings Audio settings for the headset To configure the audio settings for the headset, see 5.2.1 Audio settings for the headset. Audio settings for the microphone To configure the audio settings for the microphone, see 5.2.2 Audio settings for the microphone. Audio settings for the Front Panel To configure the audio settings for the front panel, see 5.2.7 Audio settings for the Front Panel. 8.3 Station Settings Setting Keyset Assignments To configure the Keyset Assignments settings, see 5.3.2 Setting Keyset Assignments. Setting key latching To configure key latching, see 5.3.3 Setting key latching. You can also configure key latching so that the Talk keys automatically unlatch whenever the Shift key is pressed. To do so: 1) In Menu mode, select Station Settings and then Keysets. 2) From the third menu, select Unlatch on Shift. 3) From the fourth menu select: Enabled (default) Disabled Setting display screen brightness To configure display screen brightness, see 5.3.7 Setting display screen brightness. Page 122 Setting key brightness To configure key brightness, see 5.3.8 Setting key brightness. Setting the screensaver To configure the screensaver, see 5.3.9 Setting the screensaver. 8.4 Connecting the Speaker Station to a Main Station To connect the Speaker Station to a Main Station, see 6.5 Connecting the Remote Station to a Main Station using . 8.5 Module Settings See 5.6 Configuring Module Settings 8.6 Administration Viewing the current versions of the software To view the current version of the software, see 6.6.1 Viewing the current versions of the software. Updating the software To update the software, see 6.6.2 Updating the software. Note: You can only update the Speaker Station software from the Main Station. Resetting the Speaker Station to default (factory mode) settings. To reset the Speaker Station to its default (factory mode) settings see: 1) In Menu mode, select Administration and then Reset. 2) The third menu displays a selected menu item: Reset to Default. 3) In the fourth menu, select Reset Now. Manually rebooting the Speaker Station To manually reboot the Speaker Station: 1) In Menu mode, select Administration and then Reset. 2) The third menu select Reboot. Page 123 3) In the fourth menu, select Reboot Now. When the rotary control is pressed, the display changes to Rebooting … for 2 seconds, and then the Speaker Station reboots. 8.7 Diagnostics Viewing powerline information and status To view powerline information and status, see 6.7.1 Viewing powerline information and status. Viewing network information To view network information, see 6.7.2 Viewing network information. Viewing keysets information To view key sets information, see 6.7.3 Viewing keyset information. Page 124 9 Using the Speaker Station This chapter describes how to use the Speaker Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see 3 Installing HelixNet Partyline. 9.1 Using the gooseneck mic, loudspeaker and headset To use a gooseneck mic to talk to connected intercom users, devices (including HBP-2X beltpacks) and systems: 1) Connect the gooseneck mic, using the gooseneck mic connector (3-pin female Tuchel connector) on the left of the front panel. Note: For the location of the gooseneck mic connector, see Table 2-24 Key to Speaker Station front panel 2) To talk to other intercom users and devices: a) Press the Talk key. When the mic (gooseneck or headset) is live, the Mic key is activated automatically. b) Speak into the microphone. Use the front panel loudspeaker to listen to connected intercom users, devices and the Program Feed. To adjust the volume level: 3) Adjust the volume of all incoming audio by turning the loudspeaker rotary control [Main], located in the center of the panel. To increase the volume level, turn the rotary control(s) clockwise. To decrease the volume level, turn the rotary control(s) counter-clockwise. Note: When you connect a headset, incoming audio is routed to the headset instead of the loudspeaker. As you increase or decrease the volume, the level control LED passes through a range of indicator colors: Page 125 LED color Volume level Green Low Amber / Green Low / Medium Amber Medium Red / Amber Medium / High Red High Table 9-1: Loudspeaker volume indicator colors To use a headset to talk and listen to connected intercom users, devices and systems: 4) Connect the headset, using the headset connector (4-pin XLR–M) on the far left of the front panel. The Headset key is automatically activated. Incoming audio is routed to the headset instead of the loudspeaker. Note: For the location of the headset connector and the headset key, see Table 2-24 Key to Speaker Station front panel Table 2-3 Key to Main Station/Remote Station front panel diagram. To configure audio settings for the headset, see 8.2.1 Audio settings for the headset 5) To talk to other intercom users and devices: a) Press the appropriate Talk key. When the microphone (gooseneck or headset) is live, the Mic key is activated automatically. b) Speak into the microphone. 6) To adjust the volume level of incoming audio to the headset: a) Adjust the volume of all incoming audio by turning the loudspeaker rotary control [Main]. The control is located to the left of the loudspeaker. b) Adjust the volume of the Program Feed using the PGM rotary control. Switching between the headset mic and the gooseneck mic When both a Headset microphone and a gooseneck microphone are connected, press the Headset key to activate the headset microphone, and press the Mic key to activate the microphone. Page 126 Tip: 9.2 To find out more about Clear-Com accessories, including headsets and gooseneck microphones, see http://www.clearcom.com/product/accessories. Entering and exiting Menu mode Use Menu mode to: Configure the settings for the Speaker Station, including channel and audio settings. Administrate the system, monitor system performance and diagnose system issues. In Menu mode, the display screens display the four levels of menu. The menu hierarchy proceeds left to right: The top level menu is presented in the first screen (left on the front panel). The second level menu is presented in the second screen (right on the front panel). To place the Speaker Station in Menu mode, press the Menu key to the left of the first (left) display screen. To exit Menu mode, do either of the following: Press the Menu key again. Wait until Menu mode times out. If you fail to press any key on the front panel for 20 seconds, the display screens revert to showing the standard channel information: Tip: Channel label (name). Listen (volume) level. For more detailed information about using the Main Station menus, see 5 Configuring and managing the Main Station from device menus. This chapter describes how to use the Main Station/Remote Station, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see 3 Installing HelixNet Partyline. Tip: 9.3 For a quick reference to the functionality of the HMS-4X Main Station, the optional interface modules and the HBP-2X Beltpack, see 2 Panels and Interfaces. Using the channel keysets A keyset (set of controls) is located next to each of the four display screens. In operating mode, each keyset is dedicated to the control of one of the four supported intercom channels. For details of the standard on screen information for each channel, see Table 2-5 Main Station/Remote Station display icons and indicators. Note: To change (edit) the channel label (name), see 3.4.1 Editing the channel label. Page 127 The display screens enters screensaver mode (if enabled) if the Main Station remains inactive for 10 minutes. Press any key to leave screensaver mode. To send a call signal to all the connected devices on that channel, press the Call key. To talk to the all the devices on that channel: 1) Press the Talk key. When the gooseneck or headset mic is live, the Mic On key is activated automatically. 2) Speak into the headset or gooseneck mic (see also 5.1 Using the gooseneck mic, loudspeaker and headset ). To adjust the volume of incoming audio, turn the rotary control. Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level is shown on screen. To mute incoming audio, press the rotary control. The display screen displays the muted volume bar. To unmute incoming audio (restoring the audio to its previous volume level), press the rotary control again. Note: In Menu mode, the rotary control for each channel keyset is used to scroll and select menu items. For more information, see 3.1 Using the Menus. 9.4 Line and LAN LEDs The Speaker Station has a line LED that indicates the status of a powerline connection to the Main Station. The LAN LED indicates the status of the Ethernet connection, if present. The color of the Line and LAN LEDs to the left of the front panel loudspeaker indicate the service status of each powerline: Green LED = Ok. Amber LED = Busy. Red LED = Error. Page 128 10 Configuring and managing the HBP-2X Beltpack from device menus This chapter describes how to configure the settings and manage the HBP-2X Beltpack using Menu mode. It also shows you how to monitor and diagnose performance issues, using the Diagnostics menus. Tip: 10.1 For a quick reference to the Main Station menus, see 21 Menu maps. Using the Menus To place the beltpack in Menu mode, press the Menu key on the top of the beltpack. Note: The Beltpack menu shows the Roles menu by default. Note: If Menu mode is locked on the beltpack, you must unlock the menus from CCM before you can enter the menu. See section 6. To enter the menu mode from the Roles screen, press the left hand Call button. Configuring settings To configure settings: 1) For each menu, turn either of the side-mounted rotary controls to scroll the menu items. Turn the rotary control: Counter-clockwise to scroll up the menu items. Clockwise to scroll down the menu items. Off-screen menu items are indicated with arrows at the top and / or bottom of the display screen. Back (with an arrow pointing left) indicates a previous level of menu. To return to the previous level of menu, press the left-hand Call key. An arrow pointing right indicates another level of menu under that menu item. To go to the next level of menu, press the right-hand Call key. Selected menu items are highlighted in solid yellow. 2) The final level of menu (the second or third display screen) displays the settings that relate to your previous menu choices (system features or functionality). The current setting is indicated by a dotted box around the menu item Page 129 When you have selected a setting, press the right-hand Call key to enable the setting on the Main Station. Exiting Menu mode To exit Menu mode on the beltpack, do either of the following: Press the Menu key. Wait until Menu mode times out. If you fail to press any key on the beltpack for 20 seconds, the display screen reverts to showing the standard channel information. 10.2 Configuring the Role settings To configure the Role settings for the headset 1) In Menu mode press the left-hand Call Key and then select Roles. 2) Select the required Role. 3) To confirm the selected setting, press the right-hand Call key. 4) The beltpack applies the setting and reverts to the standard display screen. Viewing Hostname The hostname (the unique name given to any device on a network) of your beltpack can be seen in the Roles section of the menu. To view the hostname for your beltpack: 1) In Menu mode press the left-hand Call Key and then select Roles. 2) The device’s hostname can be seen at the top of the list of available Roles. Note: You cannot change the hostname from this screen. The hostname for beltpacks must be change from the web based Core configuration Manager (the CCM). From the Overview page of the CCM, click on any device image to access configuration details for that device’s hostname. 10.3 Configuring the Audio settings To configure the audio settings for the headset: 1) In Menu mode press the left-hand Call Key and then select Audio Settings. 2) To adjust sidetone gain on the headset: Page 130 a) Select Sidetone Gain. b) Select one of the following: 0dB - 6dB -12dB (default) -18dB c) To confirm the selected setting, press the right-hand Call key. Go back to the previous menu level by pressing the left-hand Call key. 3) To limit the maximum audio level that can be delivered to the headphones: a) Select Headphone Limit. b) Select one of the following: Off +6dB 0dB (default) - 6dB c) To confirm the selected setting, press the right-hand Call key. Note: When Headphone Limit is set to anything except Off, a LIM indication will show up at the top right of the display Go back to the previous menu level by pressing the left-hand Call key. 4) Sidetone tracking means that the sidetone level varies according to the main volume level. To set (or disable) sidetone tracking on the headset: a) Select Sidetone Control. b) Select one of the following: Tracking (default) Non-Tracking Disabled c) To confirm the selected setting, press the right-hand Call key. Go back to the previous menu level by pressing the left-hand Call key. Page 131 5) To set the type of mic on the headset: a) Select HS Mic Type. b) Select either of the following types of mic. Electret (-15 dB) Dynamic (0 dB) (default) Dynamic (-10 dB) Note: In electret mode, phantom power is provided for an electret mic. In dynamic mode, no phantom power is provided. Mic input levels are also adjusted between the different modes to suit the different mic types. c) To confirm the selected setting, press the right-hand Call key. 10.4 Audio settings for the microphone To configure the audio settings for the microphone: 1) In Menu mode, select Audio Settings and then Microphone. 2) To select the Headroom: a) From the third menu, select Headroom. b) From the fourth menu, select one of the following: 3) Normal (default) High To enable or disable the Contour Filter: a) From the third menu, select Contour Filter b) From the fourth menu, select one of the following: 10.5 Enabled (default) Disabled Configuring the Beltpack Settings In Menu mode > Beltpack Settings, you can: Assign channels to the left and right beltpack keysets (set of controls). Enable (or disable) Talk key latching. Enable (or disable) beltpack vibration when a call signal is received. Enable (or disable) the USB flasher mode for the beltpack. Page 132 Tip: For a quick reference to the keysets on the HBP-2X Beltpack, see 2.5.1 HBP-2X user controls (front and side view). Assigning channels You can assign any two available channels to the beltpack (including the same channel to both keysets). To assign a channel: 1) In Beltpack Settings select Left Channel or Right Channel. 2) Select one of the available channels (or none): 3) To confirm the selected setting, press the right-hand Call key. Setting Talk key latching To enable (or disable) Talk key latching: 1) In Beltpack Settings select Right Talk Latch or Left Talk Latch 2) Select one of the following: Latching (default) Non-Latching Disabled Note: The setting applies to both channels on the beltpack. 3) To confirm the selected setting, press the right-hand Call key. Setting USB Flasher mode To enable (or disable) USB Flasher mode 1) In Beltpack Settings select either Left Keyset or Right Keyset 2) Select USB Flasher 3) Select one of the following: 4) Page 133 Disabled (default) Blinking Solid To confirm the selected setting, press the right-hand Call key. Setting the beltpack to vibrate when called To enable (or disable) vibration when a Call signal is received: 1) In Beltpack Settings select Vibrate on Call. 2) Select one of the following: 3) 10.6 On Off (default) To confirm the selected setting, press the right-hand Call key. Configuring the Display Settings In Menu mode > Display Settings, you can: Set the brightness of the display screen. Set the brightness of the Talk and Call keys. Enable (or disable) the screensaver. Rotate the display. Setting display screen brightness By default, the display screen is set to medium brightness. To set the brightness of the display screen: 1) In Menu mode, press the left-hand Call Key and then select Display Settings. 2) Select OLED Brightness. 3) Select one of the following: 4) High Medium (default) Low To confirm the selected setting, press the right-hand Call key. Setting the brightness of the Talk and Call keys By default, the Talk and Call keys are lit when active (on) and dim when inactive (off) (High / Low). To set the brightness of the Talk and Call keys: Page 134 1) In Menu mode, press the left-hand Call Key and then select Display Settings. 2) Select Key Brightness. 3) Select one of the following brightness settings: Key(s) Description High / Low (default) Keys are brightly lit when active (on) and dim when inactive (off). High / Off Keys are lit when active (on) and are unlit when inactive (off). Low / Off Keys are lit dim when active (on) and are unlit when inactive (off). Off / Off Keys are unlit, whether or not they are active (on) or inactive (off). Table 10-1: Setting the brightness of the Talk, Call and Menu keys 4) To confirm the selected setting, press the right-hand Call key. Set Rotate Display You can set the beltpack display to rotate according to its physical position. 1) In Menu mode, press the left-hand Call Key and then select Display Settings. 2) Select Rotate Display. 3) Select one of the following: Enabled Disabled (default) Setting the screensaver The screensaver is displayed on screen after 10 minutes of inactivity on the beltpack. To enable (or disable) the screensaver: 1) In Menu mode, press the left-hand Call Key and then select Display Settings. 2) Select Screensaver. 3) Select one of the following: Page 135 Channel Name (default) 4) 10.7 Hostname Role Name Blank Disabled To confirm the selected setting, press the right-hand Call key. Administration In Menu mode > Administration, you can: View the IP address for the network. View the current version of the software on the beltpack. Reset the beltpack to default (factory mode) settings. The beltpacks receive updated (default) channel label information. Other local beltpack settings will not be reset if the Main Station is reset to default settings. Viewing the IP address To view the IP address for the network: 1) In Menu mode, press the left-hand Call Key and then select Administration. 2) Select Network. 3) The IP address for the network is displayed. The IP address appears similar to the following example: 10.0.0.1 To view the current version of the software on the beltpack: 1) In Menu mode, press the left-hand Call Key and then select Administration. 2) Select Software Version. 3) The current version of the software is displayed. The software version information will appear similar to the following example: npl-x.x.xx.xxxx, uboot Where x is a numerical value. Resetting the beltpack to default (factory mode) settings To reset the beltpack to default (factory mode) settings: Page 136 10.8 1) In Menu mode, press the left-hand Call Key and then select Administration. 2) Select Reset to Default. 3) Reset Now is displayed (shown as selected). To reset the beltpack, press the right-hand Call key. Diagnostics The Diagnostics menus help you to monitor the performance of the beltpack and diagnose possible system issues. Viewing information about the hardware (main PCB) on the beltpack To view information about the Part, Revision and Serial number of the main PCB on the beltpack: 1) In Menu mode, press the left-hand Call Key and then select Diagnostics. 2) Select Hardware > Main PCB. The Part, Revision and Serial number for the PCB are displayed. The format is similar to the following: Part xxxxxxx Revision: x Serial: x Where x is a numerical value. Viewing powerline information and status To view powerline information and status: 1) In Menu mode, press the left-hand Call Key and then select Diagnostics. 2) Select Powerline. The status and other powerline information are displayed. For more information, see 21 Menu maps. Page 137 11 Using the HBP-2X Beltpack This chapter describes how to use the HBP-2X Beltpack, after your HelixNet Partyline system has been installed and configured. For more information about integrating and using HelixNet Partyline with your existing intercom infrastructure, see 18 Connecting to Other Intercom Systems. Tip: 11.1 For a quick reference to the functionality of the HBP-2X Beltpack, the HMS-4X Main Station, and the optional interface modules, see 2 Panels and Interfaces. Using the beltpack keysets The HBP-2X Beltpack supports two Partyline channels, with a separate keyset (set of controls) dedicated to the control of each channel: The left-hand keyset controls the first (top) channel displayed on screen. The right-hand keyset controls the second (bottom) channel displayed on screen. For details of the standard on screen information for each channel, see Table 2-5 Main Station/Remote Station display icons and indicators. Note: For more information about: Using the beltpack in Menu mode, see 10 Configuring and managing the HBP-2X Beltpack. Changing (editing) the channel label (name), see 5.4.1 Editing the channel label. The display screens enters screensaver mode (if enabled) if the beltpack remains inactive for a period of time. Press any key to exit screensaver mode. To send a call signal to all the connected devices (beltpacks and Main Station) on that channel, press the Call key. To talk to all the devices connected to the channel: 1) Connect a headset, using the 4-pin XLR–M connector on the base / rear of the beltpack. Note: For the location of the headset connector and the headset key, see E in Table 2-34: Key to HBP-2X Beltpack connectors and controls (base view). 2) Press the Talk key. 3) Speak into the headset mic. Page 138 To adjust the volume of incoming audio for a channel, turn the appropriate sidemounted rotary control. Turn the rotary control clockwise to increase the volume, and counter-clockwise to decrease volume. The current volume level for the channel is shown on screen. 11.2 Entering and exiting Menu mode Use Menu mode to: Configure the settings for the Main Station, including channel and audio settings. Monitor beltpack performance and diagnose issues. To enter Menu mode, press the Menu key. To exit Menu mode, press the Menu key again. For more information about using Menu mode on the beltpack, see 10 Configuring and managing the HBP-2X Beltpack. 11.3 Adjusting the Program Feed volume level. To adjust the listen level (volume) of the Program Feed to the beltpack, turn the rear / base rotary control. Turn upwards to increase the listen level (volume), and downwards to decrease the listen level (volume). While the listen level is adjusted, the listen level for the Program Feed replaces the standard channel information on screen. The Main Station is used to assign the Program Feed to channels. For more information, see 5.4.2 Assigning the Program Listen to a channel. Page 139 12 Roles 12.1 Roles overview A Role is a pre-set configuration that includes Channel assignment, audio settings, IFBs, relays etc. Each HelixNet device has a default Role that can be used as it is or modified to fit requirements. Each Role can be given a name (a label) that corresponds to a common user workflow, such as producer, director, A1, etc. When adding new Roles, you will modify an existing template, using either the default Role for that device, or another Role that you have already made. Default Roles can be modified but not deleted or loaded to devices, you will always work with a copy. Default Roles can be returned to factory settings if required. To use Roles you must have HelixNet 3.0 or above installed on your Main Stations. Roles are created and edited in the Core Configuration Manager (CCM) and are a feature of HelixNet 3.0 and above. Once created in the Roles page, a Role will be available for selection from any device which is connected to your HelixNet system. Roles can be configured for: Main Stations Remote Stations Speaker Stations Beltpacks. Roles can be created, cloned, edited and deleted in the Roles page. Each device has a set of configuration options relevant to that unit. Configurable details include keysets, audio settings, program feeds and relays. Note: A Role can be selected by many devices. Roles can be created in the CCM at any time, but to use the Roles, devices must be connected to your system (for more information, see 16 Linking Main Stations and 17 Linking Remote Stations and Speaker Stations). To create and use Roles 1) Open the CCM by typing the Main Station’s IP into the URL field of a browser (Default username and password: admin, admin). 2) Go to the Roles page in the CCM by clicking on the Roles button in the top navigation bar. 3) Add or clone a Role or Roles. 4) Configure Role parameters (you can use editable default settings). Page 140 5) Select a Role from the device panel menus and load that Role to the device. Once a role has been selected on a device, this role will persist over power cycles until a new role is selected or the device is returned to factory settings. Each device has the ability to operate a configuration local to that device (local config), or a selected role that can be pre-configured in the CCM. If a Role is edited in the device menus rather than the CCM, these changes will be reflected in the CCM. The latest configuration change, whether this is made in the CCM or from the device will dominate, neither interface has precedence. Roles contain Roles do NOT contain Audio settings Network settings (IP address, DHCP etc.) Keyset Assignment Pairing information (HKB and HRM over IP) Station settings Linking information (Link Master/Link Member) 2W/4W module assignment Expansion information (Host/Expanded panel) Program feed assignment GPIO configuration 12.2 Example Roles set up The following tables give an example of how roles could be set up in a working scenario. Device type Main Station Device hostname main_station_1 Roles available for selection Local config Role selected by device Director 1 Director 1 Director 2 Sound booth main_station_2 Local config Director 1 Director 2 Page 141 Sound booth Sound booth Device type Remote Station Device hostname remote_station_1 Roles available for selection Local config Role selected by device Green room Green room Device type Speaker Station Device hostname speaker_station_1 Roles available for selection Local config Role selected by device Local config None configured Device type Belt pack Device hostname HBP-2X xxxxxxxxx Roles available for selection Local config Role selected by device Lighting 1 Lighting 1 Lighting 2 Sound 1 Sound 2 HBP-2X xxxxxxxxx Local config Lighting 1 Lighting 2 Sound 1 Sound 2 Page 142 Sound 1 Figure 12-1 Example of Roles use in the Assignments page of the CCM Note: A Role can be selected by many devices. Page 143 For more detail on setting up Roles see 14 Using the CCM to configure Role. Note: Program input feeds are an exception in this screen, they will always be associated with a device rather than a Role. Page 144 12.3 Device default Roles Each device type has a default configuration which can be edited and/or cloned, but not deleted. When creating new Roles you will always use an existing Role as a template. The default Role is editable, so you can create Roles based on a default Role edited to reflect your system requirements. If you edit the default Role of any device, this configuration will persist until the device is returned to factory settings in the General > Maintenance page of the CCM. 12.4 To select a Role for a device Select a role for a device from the display panels on that device. Go to Menu > Station Settings > Preferences > Roles to select a role. 1) On the device, press the MENU button to enter menu mode. 2) For each menu, turn the rotary control clockwise to scroll down the menu items. Turn counter clockwise to scroll up the menu items. Off-screen menu items are indicated by arrows at the top and/or bottom of the screen. Selected menu items (which create your path through the four menus) are highlighted in solid yellow. The current setting is indicated by a dotted box around the menu item 3) When you have selected a setting by rotating the right hand rotary control, press that rotary control to enable the setting on the Main Station. Beltpacks will display a Role selection screen when first powered up. Simply select the required Role. For more information, see 5.1 Using the Menus. 12.5 Creating and editing Roles in the CCM Use the ADD button to create a new role with a new label based on a default template. This is the easiest way to create roles quickly with different labels, for example Camera, Sound, Production and so on. Use the CLONE button to copy an existing Role. This is the easiest way to create copies of Roles with the same label (appended by one), for example Camera!, Camera2, Camera3 and so on. Page 145 Figure 12-2 The Roles page in the CCM 1) Navigate to the Roles page in the CCM. When creating Roles you will always use an existing Role as a template. 2) Click ADD. An overlay screen will appear on the page. 3) Page 146 From the left of the screen, select the HelixNet device type you require. Give the device a name in the Label field. Select a template Role from the drop-down box. Figure 8-2 Add Role Dialog 4) Click Add. This creates a new role which you will see on the left side of the page under device type. 5) When you have finished creating new roles, click Done. Once a Role has been created or cloned it can be edited. To edit a Role, click on it on the left side of the page so it has an orange highlight. Then access configuration parameters on the center right of the page. Page 147 Figure 12-3 Edit Roles Roles can be deleted in this page. Note: You cannot delete the default Role Page 148 13 Core Configuration Manager (CCM) Figure 13-1 CCM overview You can configure and control HelixNet units from the web-based Core Configuration Manager. This includes: Linking Main Stations Configuring of audio and signalization routing throughout the HelixNet Link-Group: o Creating configuration Roles for HelixNet devices (Main Stations, Remote Stations, Speaker Stations and beltpacks) o Assigning Roles to devices o Saving and changing configuration Roles for devices Page 149 System monitoring and control. The CCM provides a real-time visual representation of your working intercom system on the Assignments page. Access to device control menus can be restricted from the CCM. Upgrading units. Note: You can also configure and control HelixNet units using the front panel menu interfaces on each unit. See: 5 Configuring and managing the Main Station from device menus 6 Configuring and managing the Remote Station from device menus 8 Configuring and managing the Speaker Station from device menus 10 Configuring and managing the HBP-2X Beltpack from device menus Note: Some functionality (for example, Roles) is only available from the CCM. 13.1 Access the CCM To access the Core Configuration Manager, enter the IP address of the HelixNet Main Station, as displayed on the front panel, into the URL field of your browser. If the unit is reachable over your network, this will take you to the Overview page of the CCM that is served by the unit. Note: Default username and password for the CCM: admin, admin. 13.2 Minimum requirements for the CCM The CCM is supported on the latest versions of all major web browsers including Google Chrome, Safari, Firefox, Internet Explorer. Note: Any IP connectivity in HelixNet requires an Ethernet module in the Main Station. Page 150 13.3 Overview page Figure 13-2 Overview page Note: There is a navigation bar at the top of the page: Home, Overview, Roles, Assignments. As HelixNet Main Stations are added to the group, they appear in this screen. To access the configuration and control options for any one of the units in the group, click on the device within the Overview page. Linked units can be configured either from the host device, or by proxy from this screen. In this page, Devices, in the upper part of the screen represent the linked Main Stations. Endpoints, in the lower part of the screen are the devices which are paired or powerlined to the Main Stations. In this screen, clicking on a Main Station image will offer comprehensive configuration options. Clicking on an Endpoint allows you to change its name or Role and to reboot or reset to default. There is also a troubleshooting option. Click on device images to explore configuration options available for different devices on this page. Note: The Home button takes you to the General page of the Main Station your browser is connected to (the host device) which has an orange highlight. Page 151 Main Station device image shows: Hostname Hostname Model Selected Role IP address (orange highlight if this is the device your browser is pointing to, the host device) Model Modules installed on Main Station 13.4 Endpoint device image shows: Main Station the device is connected to. Home page From the Home page of a Main Station, you can access general functions relating to the device your browser is pointing to (the host device) and also link devices. There are two buttons in the left margin, below the device image; General, and Linking. Click on a button to access a configuration page. Figure 13-3 Home page Changing a device hostname from the Home page To change a device name, click on the existing name and enter a new one. Either press the <ENTER> key or click the blue check mark to apply changes. When using hostnames, it is advisable to follow the usual conventions for giving labels to devices used in electronic communication. For instance; do not use Page 152 spaces, do not rely on case sensitivity, and make the name meaningful in a way appropriate to the context. This field can be up to 14 characters. 13.5 General Page License Your HelixNet Main Station arrives with a license for 12 Channels. To increase capacity to 24 Channels, please contact your Clear-Com dealer. You will need to provide your system ID, listed in this section of the CCM. When you receive a license code from them, input it here to increase available Channels. Each linked device must be licensed from the home page of the host device, units cannot be licensed by proxy. In a Link Group, each device must be licensed. If one unit has only 12 Channels and the rest have 24, the whole group will use only 12 Channels by default. The device system ID can also be found in the device menus screens (Administration/License/Current). Upgrade (firmware) In order to upgrade your device, you will need to import the upgrade file provided by Clear-Com. You will do this on this page. A linked HelixNet Main Station must be upgraded from the host device (the device that the browser is currently addressing). The units cannot be upgraded by proxy. Note: When upgrading your Main Station, any units connected to it (Remote Stations, Speaker Stations and beltpacks) will also be upgraded. Please make sure you wait until total upgrade is complete. Only the Computer to HelixNet Main Station transfer is shown in this screen. Please check progress of additional devices on the device menu screens. Note: All devices in a Link-Group MUST be running the same version of the software. 1) Navigate to Home > General in the CCM. 2) Expand the Upgrade option (click on ‘+’). 3) Click Select File and navigate to the upgrade file (.gz extension). Select the upgrade file to upload it. 4) When the upgrade file is loaded, Upgrade will light up. When this happens, click on it to upgrade. When the upgrade is finished, the unit will reboot by itself. Change password Change the password to the Core Configuration Manager local to that device. Page 153 Maintenance Reset the unit to factory settings, or reboot the system. Note: In this context, Reset to Default will erase all Role and Channel information. Channels will return to Channel ‘n’ where ‘n’ is 1 to 24. Roles will revert to factory default settings. To reset Hostname, network, linking, pairing and expansion settings use the device front panel menus. See 5.7.4 Resetting the Main Station to default (factory mode) settings. Note: If the device is a Link-Master it will also erase the Roles of any linked devices. Please be sure to save any Role configurations you wish to keep before using Reset to Default. Support Info provides a ‘snapshot’ of the device’s operational information for troubleshooting purposes. A file containing Support Info can be sent to ClearCom engineers or help desk to aid diagnosis of problems. 13.6 Save/Restore System Settings This is where you will save the roles and channels configured on your system to an external storage device. Clicking the green Save button will cause a backup file to be saved to the download directory. From there it can be renamed and saved as required. When restoring configured roles and channels from an external file, clicking on the red Restore button will allow you to navigate to the location of the saved file. The file has a .cca extension. Select the file to restore it. If the restore is successful you will see a ‘successfully restored’ message. Page 154 Note: Save System Settings in this context will save Role information but not network, pairing, expansion or linking information. 13.7 Linking page This is where the linking mode of the HelixNet Main Station is set to either LinkMaster or, if connecting to a Link-Group, Link-Member. When linking a LinkMember to a Link-Master you will provide the device with the Link-Master IP or Hostname in this page. If you wish to re-configure a Link-Group, you will change the link status of the device in this page, which will have the effect of removing it from the group. Note: A device’s Hostname is available in the General page of the CCM. Figure 13-4 Linking page in the CCM For more information about Linking see 15 Linking in the Core Configuration Manager (CCM). Page 155 13.8 Roles Page To access the Roles page, select Roles from the top navigation bar. On this page you will create, delete, clone and edit Roles. Roles available for editing, cloning and configuration are in the left margin of the page. Role parameters available for configuration are on the right of the page. To create a Role , click the device type you require on the left hand side of the page (Main Station, Remote Station, Speaker Station or Beltpack), choose a template (in the first instance this will be the Default role for that device) and click ‘ADD’. To edit a Role click on the required Role in the left of the page. When it is selected for editing, it will have an orange highlight. Note: Changes made to Roles here are live. Page 156 Figure 13-5 The Roles page with example Roles For more detail about Roles see Chapter 12 Roles. Audio Assignment In HelixNet 3.0, audio assignment is achieved in the Roles page. You will assign audio to a Channel on a Keyset. For a description of a Keyset (available on the front panel of all devices) see 2.1.1 Main Station/Remote channel keyset and display. A Main Station, a Remote Station and a Speaker Station have 4 Keysets Page 157 on each device. Beltpacks have two Keysets on each device (beltpacks can also have many Channels stacked on one key). 13.9 Assignments page The Assignments page has two main functions in HelixNet 3.0. From this page in the CCM you can: Change Channel names See a real-time, visual representation of devices and Roles in use. Any changes to the configuration are reflected immediately in this page and the working system. This page toggles between Hostname view and Roles view. Page 158 Figure 13-6 Assignments Page Page 159 Hostname view A Hostname is the name given to a physical device in the system, and is the label used for network communication. Main Station Hostnames can be changed in the Home page of the CCM. See 13.4.1 Changing a device hostname from the Home page. Other device Hostnames (Endpoints) can be changed from the Overview page. Click on any device image to select it. Program inputs, 2W ports, 4W ports and HRM-4X Audio Output are displayed with a default label that can be changed from the Roles Page. Roles view Roles view indicates the configuration details of Roles selected on devices. Roles view changes as different configurations are selected and loaded. Program inputs, 2W ports, 4W ports and HRM-4X Audio Output are displayed with a default label that can be changed from the Roles Page. Figure 13-7 Hostnames and Roles view Page 160 Channels Any audio routed through the HelixNet system is contained within a Channel. Channels operate as virtual partylines; audio sources assigned to a Channel will be able to talk and listen to all other sources assigned to the same Channel. To rename a channel 1) In the Assignments page, click on the blue Channel name to select it 2) Enter the new name. 3) Click the blue check mark or <Enter> to submit change. Page 161 14 Using the CCM to configure Roles 14.1 Editing Main Station roles You can edit any Main Station Role including default Roles in the CCM. Editing the Keyset Each device has four Keysets, one for each channel. The Keyset is used to control the Channel. You can configure: Which Channel is assigned to the Keyset If the Talk key on the Keyset is latching or non-latching 1) From the drop-down list of Roles, select the Role you wish to edit. 2) Select Keyset. Edit channel assignment Edit talk latch Figure 14-1 Editing keysets 3) Select the key you wish to edit (Channel 1, 2, 3, or 4). 4) To assign a different Channel to the key, click Channel Assignment. Page 162 Figure 14-2 5) Select the channel you require, and then click Done. 6) To configure Talk key operation, click Talk Key, and select Latching (default), Non-Latching or Disabled. 7) Repeat the above steps for each Keyset. Editing the Station 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Station. You can configure the following: Setting Options Description Enter station description Display Brightness Low Medium (default) High Page 163 Setting Options Key Brightness High/Low. The default setting. Keys are lit bright when active and lit dim when inactive. High/Off. Keys are lit bright when active and are unlit when inactive. Low/Off. Keys are lit dim when active and are unlit when inactive. Off/Off. Keys are unlit, whether or not they are active or inactive. Screensaver Channel Name (default) Hostname Role Name Blank Disabled RMK Key (Remote Microphone Kill) Visible Channels(default)/All Channels/Disabled “Visible Channels” will select Channels visible on device Keysets. “All Channels” will select all Channels available on the device; 12 or 24. Menu Access Enabled (default) Disabled All Talk key talks to Visible Channels(default)/All Channels “Visible Channels” will talk to Channels visible on device Keysets. “All Channels” will talk to all Channels available on the device (12 or 24 depending on your license). 4) For each setting, select the option you require. Editing the Headset 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Headset. You can configure the following: Setting Options Sidetone Gain Adjust slider control from -18dB to 0dB (Default -12dB) Headphone Gain 0db (default) to 12dB Page 164 Setting Options Headphone Limit Off (default) +6dB 0dB -6dB Sidetone Control Tracking (default) Non-Tracking Disabled HS Mic Type Electret(-15dB) Dynamic (0dB) (default) Dynamic (-10dB) 4) For each setting, select the option you require. Editing the Microphone 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Microphone. You can configure the following: Setting Headroom Options Normal (default) High Contour Filter Enabled (default) Disabled 4) For each setting, select the option you require. Editing the Program Input 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Program Input. You can configure the following: Setting Label Page 165 Options Use to give the program input a meaningful name Setting Options Gain Adjust slider control from -12dB to 12dB (Default 0dB) VOX Disabled (Default)/Enabled VOX Off Delay 0.5s (Default) – 4 s IFB Dim Level IFB Disabled -6 dB -12 dB -18 dB -24 dB Full Cut Channel Assignment Select a channel from the list of channels. GPO trigger 4) Enabled (Default)/Disabled For each setting, select the option you require. Note: When assigning a program input to a Channel in the CCM, the system assumes that program input is associated with a device. This will be reflected in the Assignments page in the CCM, where a program input is assigned to a Channel, the device hostname rather and the Role name will be visible in Roles view. Note: When controlling an IFB dim level on a Program Input you must edit the Role for the device the Program Input comes in on. For instance, if the Program Input is attached to the Main Station, you will edit the Role for that Main Station and this will control the dim level on Remotes, Speaker Stations and beltpacks connected to the Main Station. Editing the Stage Announce Output 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Stage Announce Output. You can configure the following: Setting Options Label Give the output port a meaningful name Gain Adjust slider control from -12dB to 12dB (Default 0dB) SA Button Latching/Non-Latching (default) 4) Page 166 For each setting, select the option you require. Editing the Hot Mic Output 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Hot Mic Output. You can configure the following: Setting Gain 4) Options Adjust slider control from -12dB to 12dB (Default 0dB) For each setting, select the option you require. Editing the Loudspeaker 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Loudspeaker. You can configure the following: Setting Dim 4) 14.2 Options 0 dB (default) -3 dB -6 dB -12 dB -24 dB For each setting, select the option you require. General Purpose Input (GPI) and General Purpose Output (GPO) triggers. The GPIs and GPOs can be used to link the system to an external appliance. The GPI (Opto) enables a Talk or Call button press on any one of the 4 keysets local to the selected device to be triggered by an external appliance (such as a foot pedal). The GPO (Relay), sends a signal to an external appliance (such as a light switch) that is triggered from the 4 local keysets or (in contrast to the GPO) a signal that is not local to the selected device. A GPO can be triggered by: Talk or Call button press Page 167 A call signal Detection of audio of any kind on a channel (VOX). Editing the GPI (Opto) 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select GPI (Opto). 4) For each GPI select the local keyset (1 – 4) and you wish to activate (Talk or Call). Editing the GPO 1) From the top left of the Roles screen, select Main Station (HMS). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select GPO (Relay). Page 168 4) For each GPO, select the signal(s) that you wish to trigger the external appliance, Local Key Assignment, Detection of Talk from any device and/or Detection of Call from any device. 5) Select the Channel you require then click Done. Editing Module slots 1 – 3 Module slots 1 – 3 in the CCM correspond to the modules installed on the back of your Main Station. If module configuration in the CCM does not match what is on the device, a warning message will be given in the CCM. For each module, chose between 3 types: None/Ethernet/Fiber 2-wire 4-wire None/Ethernet/Fiber There are no configuration options associated with this module type. Page 169 2-wire For each XLR port (A & B) configure the following to connect 2 audio channels to analogue partylines: Setting Options Label Use to give the port a meaningful name Channel Assignment Choose one from total Channels (12 or 24 depending on license) Program Output Mute (default) Unmute Mode Clear-Com (default) RTS 2-pin RTS 3-pin Input Gain -3 dB – 3 dB (default = 0) Output Gain -3 dB – 3 dB (default = 0) RMK Input Enabled (default) Disabled RMK Output Enabled (default) Disabled VOX Enabled (default) Disabled VOX Off Delay 0.5 s (default) – 4.0 s GPO Trigger Enabled (default) Disabled 4-wire For each RJ45 port (A & B) configure the following to connect two Channels to an Eclipse MVX card: Setting Options Label Use to give the port a meaningful name Channel Assignment Choose one from total Channels (12 or 24 depending on license) Program Output Mute (default) Unmute Input Gain -3 dB – 3 dB (default = 0) Output Gain -3 dB – 3 dB (default = 0) Page 170 14.3 VOX Enabled (default) Disabled VOX Off Delay 0.5 s (default) – 4.0 s GPO Trigger Enabled (default) Disabled Editing Remote Station roles Editing the Keyset See 14.1.1 Editing the Keyset. Editing the Station 1) From the drop-down list of roles, select the role you wish to edit. 2) Select Station. You can configure the following: Setting Options Description Enter station description Display Brightness Low Medium (default) High Key Brightness High/Low. The default setting. Keys are lit bright when active and lit dim when inactive. High/Off. Keys are lit bright when active and are unlit when inactive. Low/Off. Keys are lit dim when active and are unlit when inactive. Off/Off. Keys are unlit, whether or not they are active or inactive. Screensaver Channel Name (default) Hostname Role Name Blank Disabled OPT (RMK) Key Disabled (Default)/All Channels/Visible Channels. This option allows you to enable RMK on remote stations. See 7.9 Using the RMK [Remote Mic Kill] key Page 171 Setting Options Menu Access Enabled (default) Disabled All Talk key talks to: Visible Channels (Default)/All Channels 3) For each setting, select the option you require. Note: Each device has the capacity for either 12 or 24 Channels (depending on license). These will all be enabled if you choose ‘All Channels’. “Visible Channels” enables only those Channels selected and visible on device Keysets. Editing the Headset See 14.1.3 Editing the Headset. Editing the Microphone See 14.1.4 Editing the Microphone. Editing the Program Input See 14.1.5 Editing the Program Input Editing the Stage Announce Output See 14.1.6 Editing the Stage Announce Output Editing the Hot Mic Output See 14.1.7 Editing the Hot Mic Output. Editing the Loudspeaker See 14.1.8 Editing the Loudspeaker. Editing the GPI (Opto) 14.2 General Purpose Input (GPI) and General Purpose Output (GPO) triggers. 14.4 Editing Speaker Station roles Editing the Keyset See 14.1.1 Editing the Keyset Editing the Station 1) From the drop-down list of roles, select the role you wish to edit. 2) Select Station. Page 172 You can configure the following: Setting Options Description Enter station description Display Brightness Low Medium (default) High Key Brightness High/Low. The default setting. Keys are lit bright when active and lit dim when inactive. High/Off. Keys are lit bright when active and are unlit when inactive. Low/Off. Keys are lit dim when active and are unlit when inactive. Off/Off. Keys are unlit, whether or not they are active or inactive. Screensaver Channel Name (default) Hostname Role Name Blank Disabled Menu Access Enabled (default) Disabled Unlatch on Shift Enabled (default) Disabled 3) For each setting, select the option you require. Editing the Headset See 14.1.3 Editing the Headset. Editing the Microphone See 14.1.4 Editing the Microphone Editing the Loudspeaker See 14.1.8 Editing the Loudspeaker. 14.5 Editing the Beltpack roles Editing the Keyset Each Beltpack has two keysets, one for each selected channel. The keyset is used to control the channel. You can configure: Page 173 Whether the talk keys are stacked Which channel is assigned to the keyset If the Talk key on the keyset is latching or non-latching 1) From the top left of the Roles screen, select Beltpack (HBP). 2) From the drop-down list of roles, select the role you wish to edit. 3) Select Keyset. 4) Select the key you wish to edit. 5) To set a key as stacked, select the Stacked Key checkbox. For detail on setting stacked keys see 14.7 Configure a stacked key on a beltpack using the CCM. 6) To assign a different channel to the key, click Channel Assignment. 7) Select the channel you require, and then click Done. 8) To configure Talk key operation, click Talk Key, and select Latching (default), Non-Latching or Disabled. 9) Repeat the above steps for each keyset. 10) Set USB Flasher Mode (default Disabled). For more detail on USB flasher functionality see 14.8 Call a beltpack using the USB flasher feature. Page 174 Editing the General Settings 1) From the drop-down list of roles, select the role you wish to edit. 2) Select Station. You can configure the following: Setting Options Description Enter station description Display Brightness Low Medium (default) High Key Brightness High/Low. The default setting. Keys are lit bright when active and lit dim when inactive. High/Off. Keys are lit bright when active and are unlit when inactive. Low/Off. Keys are lit dim when active and are unlit when inactive. Off/Off. Keys are unlit, whether or not they are active or inactive. Vibrate on Call Enabled Disabled (default) Rotate Display Enabled Disabled (default) Screensaver Channel Name (default) Hostname Role Name Blank Disabled Menu Access Enabled (default) Disabled 3) For each setting, select the option you require. Editing the Headset See 14.1.3 Editing the Headset. Editing the Microphone See 14.1.4 Editing the Microphone Page 175 14.6 Disable menu access on any device from the CCM You can disable menu access to any device, from a Main Station to a beltpack, in the Roles page. 1) Navigate to Roles > Device > Role > Station > Menu Access 2) Select required access mode. <Enter> to select option. Figure 14-3 Enable/disable menu access 14.7 Configure a stacked key on a beltpack using the CCM You can configure stacked keys on a beltpack, putting two or more Channels on the same key. This enables the beltpack user to talk and listen to two groups simultaneously. Pressing the Talk or Call button on the beltpack will initiate a talk or call to all the Channels on the stacked key. If a Channel user activates a call to the beltpack, the Call label will flash and vibrate is enabled. Beltpack stacked keys can only be configured through the Core Configuration Manager (CCM). Page 176 To configure a stacked key on a beltpack: 1) Navigate to Roles >Beltpack (HBP) > Role > Keysets and select the Channel tab you wish to stack a key on. 2) Click the Stacked Key checkbox. This automatically unassigns any Channels already on this Keyset. 3) Click Channel Assignment 4) Select all the Channels you wish to assign to the Keyset. Click Done. The Channels will be stacked on the Keyset. 5) Set the Talk Key as required. Figure 14-4 Configure a stacked key 14.8 Call a beltpack using the USB flasher feature To use this feature you will need a USB-powered light and a micro-to-type A USB adapter. 1) Page 177 Set the USB flasher functionality in the beltpack Role. 2) Call the beltpack and see the light flashing. Figure 14-5 Set USB flasher on beltpack Page 178 15 Linking in the Core Configuration Manager (CCM) Main Stations can be linked from the CCM. Each Main Station has 12 Channels with the option of licensing 12 more (24 in total). When linking Main Stations, Channels with the same number are merged together into one Channel. Linking Main Stations will also have the effect of increasing your I/O and device module options (more beltpacks and a larger area covered). Note: Linked Main Stations should have the same amount of licensed channels. If you link a 24 Channel device to a 12 Channel device the system will default to 12 Channels only. To buy a license for more Channels see 13.5.1 License. Main Stations can still be linked from the device menus. See 16 Linking Main Stations. 15.1 A HelixNet Link-Group Overview A HelixNet Link-Group can contain up to three Main Stations. More is possible but not advised. A Link-Group must have one device designated as Link-Master. The Link-Group performs a “best effort” approach to creating a mesh network between all the devices within the group. Figure 15-1 A Link-Group Page 179 The Link-Master The Link-Master designation serves three main purposes: 1) It facilitates Link-Group membership. 2) It is the owner of configured Role information, meaning that Roles will only persist (be maintained consistently) if the Link-Master is operational. 3) It is responsible for the synchronization and distribution of both configuration (Roles) and device availability status throughout the LinkGroup. Note: Clear-Com recommends that the IP address of the Link-Master is allocated statically. When allocated by DHCP, the IP address can change. If this happens the Link-Members will no longer be able to reach the Link-Master device, and Role information may not be persisted. Note: Any device can be set to Link-Master or Link-Member. The default setting for HelixNet linking mode is Linking Disabled. This setting stops the device from broadcasting its name to the network (via its mDNS index). Note: Linked Main Stations need 2 – 5 Mbps of bandwidth. The Link-Members HelixNet devices that are not identified as master will have the designation of Link-Member. Joining a device to a Link-Group requires that device to be set to Link-Member which will prompt the user to enter the IP address of the LinkMaster. 15.2 Device configuration in the CCM Note: Any IP connectivity requires an Ethernet or Fiber module fitted to the Main Station. Once the units have joined a Link-Group, the devices can be configured either directly or by proxy. The host device is the unit which a browser is currently directed to. The Home button will always take you to the host device’s configuration page. Proxy configuration can be accomplished by clicking on any device within the Overview page. Page 180 Figure 15-2 Host device concept Note: The host device will always have an orange highlight in the CCM. 15.3 Linking Main Stations in the CCM Main Stations to be linked in the CCM should first be connected by LAN to the same network and able to see each other. In order to create a Link-Group in the CCM, you must designate one unit as LinkMaster. The other units are designated Link-Member and are joined to the Master via the Master’s IP address. This is achieved in the Linking page of each unit. 1) From a browser, access the CCM of HelixNet Main Station #1 by typing its IP address into the URL field. Default login and password for the CCM: admin, admin. Note: The unit’s IP address can be found in the device’s display screens: Menu > Networking > Preferences > IP address. Note: The Link-Master IP must be statically allocated to prevent loss of service. 2) Page 181 Navigate to Home > Linking in the CCM. From the drop-down box select Link-Master and click Apply Changes. This designates this unit as LinkMaster. Note: The default linking mode is: Linking Disabled. When a device has been designated either Link Master or Link Member it will be looking for a pairing and a link icon will flash in the device screens. Linking Disabled prevents this. 3) From a new browser window, access the CCM of device #2 by typing the unit’s IP address into the URL field. You will have to enter the password and login for the device (Default, admin, admin) 4) Navigate to Home > Linking and select Link-Member from the drop down box. 5) You will be prompted for the IP address (or hostname) of the Link-Master. Within the Master IP address field, enter the IP address of device #1. Click on blue check mark or <ENTER> key to submit. Page 182 Either accept the default Link Group Member ID (orange highlight) or select a new one by clicking on it. Click Apply Changes. This links this device to the Link Master. 6) Navigate to the Overview page (top navigation bar). Both HelixNet devices are now displayed on this page. 7) Repeat steps 3) to 6) for a third device if required. Page 183 16 Linking Main Stations (cabling and linking from device menus) This chapter describes how to link Main Stations using the device menus rather than the Core Configuration Manager. You can connect Main Stations directly using Ethernet or Fiber, or connect them over a LAN via Ethernet. Main Station linking is achieved using interface modules fitted to the extension bay of the Main Station. There are two modules: Ethernet interface module (HLI-ET2). This module provides an Ethernet connection between Main Stations. Fiber interface module (HLI-FBS). This module provides a Fiber connection between Main Stations. Each Main Station has 12 channels, and can connect up to 20 beltpacks. Note: If you change the network topology between any two stations, you must reboot the stations. Warning: Both ports are configured to bridge traffic from one port to the other in order to work in daisy-chain. Spanning Tree Protocol is not enabled on those ports, therefore do not connect them both to the same network. 16.1 Linking scenarios Main Stations are connected together using CAT, CAT5e or CAT6 shielded cable. They can also be connected using fiber. There are various topologies that you can create. Some of these are illustrated below. Linking two Main Stations over LAN 1) Insert an HLI-ET2 Ethernet interface module in each station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2) Connect a regular Ethernet cable (for example, CAT5, CAT5e, CAT6, CAT6e) from one HLI-ET2 port on one station to one HLI-ET2 port on the other station. 3) Power up both stations. Verify that the green LED on each HLI-ET2 port is flashing. Page 184 4) On one HMS go to Networking->Linking->Link Mode menu and select Master. 5) On the other HMS go to Networking->Linking->Link Mode and select Member. Then in Networking->Link to Master select the Master HMS you identified in the previous step.. Note: In HelixNet 3.0 each Main Station has 12 Channels. Linking 3.0 Main Stations will have the effect of giving you more I/O and module options. Note: You should see a Link icon on the Main Station display. Figure 16-1: Linking two stations over LAN Linking two Main Stations with Fiber 1) Insert an HLI-FBS Fiber interface module in each station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2) Ensure that an SFP Transceiver is connected into one HLI-FBS module port on each station. 3) Connect Two Fibers from one HLI-FBS port on one station to one HLI-FBS port on the other station. If using Single connector fiber, make sure that Tx on one goes to Rx on the other. 4) Power up both stations. Verify that the green LED on each HLI- FBS port is flashing. 5) On one HMS go to Networking->Linking->Link Mode menu and select Master. Page 185 6) On the other HMS go to Networking->Linking->Link Mode and select Member. Then in Networking->Link to Master select the Master HMS you identified in the previous step. Note: You should see a Link icon on the Main Station display. Note: In HelixNet 3.0 each Main Station has 12 Channels. Linking Main Stations in 3.0 will have the effect of giving you more I/O and module options. Figure 16-2: Linking two stations with Fiber Linking three Main Stations in a daisy chain You can daisy chain stations following all the instructions of the previous sections using the second port on one of the HLI-ET2 or HLI-FBS module to connect to a third station. Then enable linking on the third station. The advantage of daisy chain is that it does not require any additional equipment for interconnection. The disadvantage is that if you disconnect or power down a station in the middle it will break the chain and prevent audio from prevent audio from passing between the units either side of the break. You can also mix Ethernet and Fiber in the chain using an additional slot in a station in the middle of the chain. Alternatively, you can save a slot by using an HLI-FBS module in the middle station, populating one port with a fiber SFP transceiver and one port with a 10/100Base-T electrical SFP transceiver. Page 186 Figure 16-3: Linking three Main Stations in a daisy chain Resource Sharing between Linked Stations When Channels are linked, Channels of the same number (1 – 24) will merge their audio together. This means that any audio available on separate Main Stations will be heard in the Channel of the same number on a linked Main Station. If linked Main Stations do not have the same number of licensed Channels (12 or 24), all devices will default to 12 Channels. Page 187 17 Linking Remote Stations and Speaker Stations This chapter describes how to link Remote and Speaker Stations to Main Stations. You can connect Remote and Speaker Stations on one of the Digital Intercom Lines, point-to-point to a Main Station Ethernet interface module (HLI-ET2) or over an IP network. Linking to a Main Station over an IP network requires an Ethernet interface module fitted to the extension bay of the Main Station (HLI-ET2). Note: If the IP address on a Remote Station or Speaker Station changes, you must either reboot the Remote Station or disable and then re-enable the DHCP on the Remote Station. Warning: Digital intercom lines and the Ethernet connections are mutually exclusive on Remote and Speaker Stations. If both are connected it will be detected as a fault, communication over both ports will stop and both status LEDs will blink RED. This requires a reboot of the station using Administration > Reset > Reboot Warning: When changing the connection from digital intercom line to Ethernet or vice-versa, you must disconnect one cable and then wait until the unit has detected a loss of connection before connecting the other cable. Otherwise, they will briefly be detected as both connected. Warning: When changing the power connections to a Remote Station, a network storm error message may appear. If so, disconnect the power cable, and reboot the Remote Station. Page 188 17.1 Linking scenarios There are various topologies that you can create. Some of these are illustrated below. Digital Partyline Intercom Remote and Speaker Stations have Digital Intercom 3-pin XLR connectors (female and male) and can connect to Main Stations along with Beltpacks. Note: A Remote or a Speaker Station draws current equivalent to three Beltpacks when the loudspeaker is in use. If the Remote or Speaker Station is locally powered using a power supply, it does not draw current from the digital intercom line. 1) Connect an XLR cable from a Main Station to the Remote or Speaker Station. 2) Power up the Main Station and verify that the Line 1 and Line 2 status LED are green on Main Station. 3) On a Remote Station you can verify that the Line status LED is steady green. Page 189 Ethernet point-to-point link Remote and Speaker Stations have RJ45 Ethernet connectors and can connect to Main Stations over Ethernet. 1) Insert an HLI-ET2 Ethernet interface module in the Main Station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2) Connect a regular Ethernet cable (for example, CAT5, CAT5e, CAT6, CAT6e) from one HLI-ET2 port on one station to the Remote or Speaker Station. 3) Connect an external AC/DC power adapter to the Remote or Speaker Station 4) Power up both Stations. Verify that the green LEDs on the HLI-ET2 port and on the Remote or Speaker Station are on. 5) Go to Networking->Pair to Station->By Name on the Remote or Speaker Station. You should see one entry indicating that the Remote or Speaker Station has properly detected the Main Station. Select this entry. 6) Go to Station Settings->Keyset Assign and assign channels to any keyset. Page 190 Local IP Network 1) Insert an HLI-ET2 Ethernet interface module into the Main Station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2) Connect a regular Ethernet cable (for example, CAT5, CAT5e, CAT6, CAT6e) from one HLI-ET2 port to an Ethernet Switch and connect Remote or Speaker Stations to Ethernet Switch as well. 3) Connect an external AC/DC power adapter to the Remote or Speaker Station or connect them on a Power over Ethernet (PoE) port on the Ethernet Switch. 4) Power up all Stations. Verify that the green LED on the HLI-ET2 port and on the Remote or Speaker Station is on. Page 191 5) Go to Networking->Link to Station->By Name on each Remote and Speaker Station. You should see one entry indicating that the Remote or Speaker Station has properly detected the Main Station. Select this entry. 6) Go to Station Settings->Keyset Assign and assign channels to any keyset. Remote IP Network Remote and Speaker Stations can connect to a Main Station that is not within the same network Broadcast Domain. 1) Insert an HLI-ET2 Ethernet interface module in the Main Station. Use any of the three slots available. Note: Ensure that the Main Station is powered down before inserting modules. 2) Connect a regular Ethernet cable (for example, CAT5, CAT5e, CAT6, CAT6e) from one HLI-ET2 port to a Router/Gateway. Make sure you know the Gateway IP address for that first subnet. 3) Connect Remote or Speaker Stations to a Router/Gateway. Make sure you know the Gateway IP address for that second subnet. Page 192 4) Connect an external AC/DC power adapter to the Remote or Speaker Station or connect them on a Power over Ethernet (PoE) port on the Ethernet Switch. 5) Power up all Stations. Verify that the green LED on the HLI-ET2 port and on the Remote or Speaker Station is on. 6) On the Main Station, go to Networking->Preferences->IP Address and note the IP address of the Main Station. Make sure that Networking>Preferences->Gateway and Networking->Preferences->Netmask match that of your subnet. 7) On each Remote and Speaker Station make sure that all Networking>Preferences match that of your subnet. 8) On each Remote and Speaker Station go to Networking->Link to Station->By Address and enter the IP address of the Main Station. 9) Go to Station Settings->Keyset Assign and assign channels to any keyset. Page 193 Mixed Linking Here is one example of how all the previous linking could be mixed with Main Station Linking. 17.2 Networking Specifications Specification Value Latency on Powerline 40-80ms (depends on the distance and the number of Devices (HBP, HRM, HKB) on the line. More distance or more Devices means more latency) Latency over IP Network 30ms + Network Latency Bandwidth used HRM-4X: 600 kbps to the Main Station, 2.5 Mbps from the Main Station. HKB-2X: 300 kbps to the Main Station, 1.5 Mbps from the Main Station. IPv4 UDP Port 6001 (Digital Intercom) TCP Port 6001 (Digital Intercom) UDP Port 5353 (mDNS) Page 194 18 Connecting to Other Intercom Systems This chapter provides basic guidance on connecting your HelixNet Partyline system to a range of other intercom systems, including: Two-wire cabled partyline systems (RTS and Clear-Com Encore®). Two-wire / four-wire wireless systems (Tempest, CellCom® / FreeSpeak®, and the DX210). Digital matrix systems (Eclipse® MVX four-wire). Two way radio systems. The HMX-4X Main Station is connected to these systems using the optional Twowire and Four-wire interface modules. 18.1 Connecting HelixNet Partyline to Encore® About Encore Encore is the plug-and-play analog two-wire partyline system from Clear-Com. Clear-Com Encore is widely used in theaters, schools, local broadcast stations, churches and other small to mid-size live productions. Two and four channel versions of the Encore Main Stations and Remote Stations are available. Tip: For more information about Encore, see your Encore documentation or visit the Analog Partyline Intercom pages on the Clear-Com website: http://www.clearcom.com/product/partyline. Page 195 Quick reference: Connecting to Encore Two-wire connection to Encore HMS-4X Main Station 2W Configure the 2W module Configure the port as Clear-Com Run auto-null HMS-4X Main Station Encore Main Station powers the line Encore Main Station (MS-70x) Ensure connection is terminated (switch beside connector is on) Adjust nulling using Sidetone Adjust and Listen Adjust controls Standard microphone cable 3-pin XLR connectors 2W Encore Remote Station (RM-70x) Power supply Or Line must be powered (Remote Station provides no power). Encore Main Station (MS-70x) Figure 18-1: Two-wire connection to Encore Page 196 Connecting to an Encore Main Station Note: The following procedure assumes that a two-wire interface module has been fitted to the HMS-4X Main Station. For more information about interface modules, see 2.2.1 HMS-4X Main Station rear panel: Interface modules. Note: A HelixNet system with HLI-2W2 must be able to receive power from an analog partyline. To connect your HelixNet Partyline system to an Encore Main Station (for example, the four channel MS-704): 1) On the HMS-4X Main Station, configure the Module Settings for the twowire interface module (Menu mode > Module Settings). For the full procedure, see 5.6.2 Configuring a Two-wire interface module. Note: Check that the two-wire module is configured for Clear-Com systems (the default) and run the Auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. 2) Physically connect the HMS-4X Main Station to the Encore Main Station, using the 3-pin XLR connectors: On the HMS-4X Main Station two-wire interface module. On the back panel (rear) of the Encore Main Station. There are four channels (A, B, C and D), comprising two 3-pin XLR connectors, on the MS-704. Connect to the selected channel using standard microphone cabling. Note: The Two-wire module will not function without an attached power supply on the analog side of the interface. Ensure that the connection is terminated (using the termination switch beside the connectors). The default position for the switch is on. 3) Tip: On the Encore (MS-704) Main Station, adjust nulling for the selected channel (either channel A, B, C or D on the MS-704). Nulling helps to reduce echo while talking on a two-wire audio system. The amount of null that is required changes when you add or remove devices, or alter the length of the cabling. For optimum performance, Clear-Com recommends that you adjust the nulling every time you make a change to the system configuration. Note: Ensure that all Talk keys/routes are disabled before auto-nulling commences. To adjust nulling on a channel on the Encore Main Station (MS-704): a) Turn the screwdriver-adjustable Sidetone Adjust control (just below the headset connector) to the appropriate level. Page 197 b) Turn the screwdriver-adjustable Listen level control (the null control, located just below the channel Talk button and Call LED) for the channel to the appropriate level. Tip: If the headset microphone is being used, hum or gently scratch the mic for a continuous signal source to null on. If a good null is not attainable, switch the Long / Short DIP switch for the channel to its opposite setting. Use the setting that produces the best audio quality. To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings. Connecting to Encore Remote Stations Connecting to an Encore Remote Station (for example, the RM-704) is similar to connecting to an Encore Main Station (see 18.1.2 Quick reference: Connecting to Encore). You will require a separate power supply, for example, the PS-702 (two channel) or PS-704 (four channel) power supply, to power the Remote Station which is unpowered and any connected wired beltpacks. 18.2 Connecting HelixNet Partyline to RTS (Telex) twowire systems About RTS two-wire systems HelixNet Partyline is also designed for interoperability with RTS (Telex) TW (twowire) analog partyline systems from Telex. RTS two-wire systems include fully programmable intercom (main) stations, remote Speaker Stations, two-wire beltpacks, and two-wire power supplies. Page 198 Quick reference: Two-wire connection to RTS 2W system 2-wire connection to RTS 2W system Standard mic cable / CAT-5 3-pin XLR connectors Configure the 2W module Configure the port as RTS Run auto-null 2W HMS-4X Main Station GND RTS pinout options in software: 2 1 RTS Intercom powered (Main) Station Pwr or Pwr + Audio Connect to CH-A or CH-B connectors Enable CH-A or CH-B. Check that channel LED is lit red Run auto-null 3 Audio (Not if pin 2 Pwr + Audio) You can: Select different RTS options for A and B connectors (so pin 2 for audio for A, pin 3 for audio for B) Configure both connectors for RTS, one for pin 2 and the other for pin 3. Figure 18-2: Two-wire connection to RTS 2W system Page 199 Connecting to an RTS (Telex) intercom station To connect your HelixNet Partyline system to an RTS intercom station (in this case, the 2 channel MCE325 user station): 1) On the HMS-4X Main Station, configure the Module Settings for the twowire interface module. For the full procedure, see 5.6.2 Configuring a Two-wire interface module. Ensure that you: Configure port(s) for RTS systems. You can select from two different pinouts when connecting to an RTS two-wire system: RTS pinout option Description RTS Audio Pin 2 Pin 2 is used for both power and audio. RTS Audio Pin 3 Pin 3 is used for audio (Pin 2 is used for power only). Table 18-1: Configuring Module Settings: RTS pinout options 2) Run auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. Physically connect the HMS-4X Main Station to the RTS intercom station (MCE325).The two channels of RTS TW intercom must be split prior to connection with either of the Two-wire module ports. RTS Audio Pin 2 carries the power that is required for the Two-wire module. Powering the connection: You must power the connection between the systems using either a dedicated power supply or an RTS power supply. Tip: For more information about the PK-7 or PS-70x power supply devices from ClearCom, see http://www.clearcom.com/product/partyline/power-supplies Connecting to the MCE325 device: There are three 3-pin XLR connectors on the rear panel of the MCE325 device. In two-wire mode: Page 200 The left and right-hand connectors are used for intercom channels 1 and 2 input/ output. The center connector is used for channels 3 and 4 input / output. Connect to the selected channel using standard microphone cabling. Note: The MCE325 is designed for use with intercom lines with a 200ohm line terminating impedance. A 200 ohm termination plug is connected to the center 3-pin XLR connector to prevent channels 3 and 4 from oscillating when the MCE325 is in two-channel mode. 3) On the RTS device (in this case, the MCE325), adjust the nulling (if necessary) on the channel to which the HMS-4X Main Station is connected. Nulling helps to reduce echo while talking on a two-wire audio system. A sidetone nulling trimmer (control) is provided for each of the four channels on the device. To adjust a sidetone nulling trimmer: a) Turn the speaker switch on (even if an external speaker is not connected). This turns off the internal sidetone trimmer, which controls the sidetone level in headsets. b) Turn on the microphone. Activate the relevant Talk button and speak into the microphone. c) To minimize echo, adjust the sidetone nulling trimmer (located under the CH1 and CH2 rotary controls). Note: The default setting for each trimmer is for maximum nulling of the microphone signal when a 200-ohm resistance terminates the channel. However, you may have to adjust the nulling according to the system configuration. 18.3 Connecting HelixNet Partyline to Tempest® About Tempest Tempest is a digital wireless intercom system, comprising a base station (Main Station) and belt stations (beltpacks). There are two-wire and four-wire versions of Tempest available. The system operates in either: The 2.4GHz ISM band (Tempest 2400 models). The 900 MHz ISM band (Tempest 900 models). Tip: For more information about Tempest, see your Tempest documentation or visit the wireless intercom pages on the Clear-Com website: http://www.clearcom.com/product/wireless. Page 201 Quick reference: Two-wire connection to Tempest Two-wire connection to Tempest HMS-4X Main Station Standard mic cable / CAT-5 3-pin XLR connectors 2W Tempest Basestation Power supply Configure the 2W module Configure the port as Clear-Com Run auto-null Or Line must be powered (HMS-4X 2W module appears as unpowered beltpack / remote station to Tempest). Encore Main Station (MS-20x) Figure 18-3: Two-wire connection to Tempest Page 202 Select Clear-Com as the intercom type Select the connected channel (A or B) Select 2W mode Run auto-null Two-wire connection to Tempest To connect your HelixNet Partyline system to Tempest, using a two-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the twowire interface module. For the full procedure, see 5.6.2 Configuring a Two-wire interface module. Note: Check that the Two-wire module is configured for Clear-Com systems (the default) and run Auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. 2) On the Tempest base station: a) Select Clear-Com as the intercom type, using the slide switch on the front panel. b) Configure an intercom channel for two-wire connection: i. Select the intercom channel (A or B), using the CHAN selection button on the front panel. ii. Select two-wire connection for the intercom channel, using the two-wire / four-wire selection button on the front panel. c) Enable Auto-null, using the Tempest menu screens. Enable Manual Null to remove any residual echo, where desired. For more detailed information about setting up a two-wire connection on the Tempest base station, see your Tempest reference manual. Always set the intercom type before you connect a two-wire intercom system to the Tempest Base station. Never change the setting while the systems are connected. Changing the setting while the systems are connected can damage the Tempest Base station and / or the other system (in this case, HelixNet Partyline). 3) Physically connect the HelixNet Partyline and Tempest systems. Powering the connection: Tempest has a Master Mode setting that supplies power to the two-wire connection. In this case, no external power supply is required. Otherwise, you must power the connection between the systems using either a Page 203 dedicated power supply (such as the PK-7, PS-702, or PS-704), or a powered Encore Main Station (such as the MS-702 or MS-704). Tip: For more information about the PK-7 or PS-70x power supply devices from ClearCom, see http://www.clearcom.com/product/partyline/power-supplies Connecting to Tempest: You can use standard microphone cable or CAT5 cable types to connect the HMS-4X Main Station to the Tempest Base station. 3-pin XLR connectors are located: Tip: On the HMS-4X Main Station two-wire interface module. On the back panel (rear) of the Tempest Base station. Tempest provides two-wire input/output gain adjustments, and can be utilized to either balance the gains between HelixNet and Tempest or connect two-wire system interfaces through a Tempest base station. 4) Adjust the In / Out volume level controls on the Tempest Base station. The In / Out volume levels have the following ranges: Volume level Range In -18dB to +4dB Out -18dB to +4dB Table 18-2: Tempest Base station In / Out volume levels For more information, see your Tempest reference manual. Tip: To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings. Page 204 Quick reference: Four-wire connection to Tempest Four-wire connection to Tempest 4W crossover cable (CAT-5) RJ45 connectors Configure the 4W module HMS-4X Main Station Pin 1 2 3 4 5 6 7 8 Function Data out + Data out Audio out + Audio in + Audio in Audio out Data in + Data in - 4W 2W Tempest Basestation Pin 1 2 3 4 5 6 7 8 Function N/C N/C Audio out + Audio in + Audio in Audio out N/C N/C Figure 18-4: Four-wire connection to Tempest Page 205 Select Clear-Com as the intercom type Select the connected channel (A or B) Select 4W mode Adjust the In / Out levels Four-wire connection with Tempest To connect your HelixNet Partyline system with Tempest, using a four-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the Four-wire interface module, see 5.6.1 Configuring a Four-wire interface module. 2) On the Tempest Base station, configure an intercom channel for four-wire connection: a) Select the intercom channel (A or B), using the CHAN selection button on the front panel. b) Select four-wire connection for the intercom channel, using the two-wire / four-wire selection button on the front panel. 3) Connect the HMS-4X Main Station and the Tempest Base station, using four-wire crossover CAT5 cabling. Note: For pinout information for the two systems, see the quick reference diagram in 18.3.4. Quick reference: Four-wire connection to Tempest. RJ45 connectors are located: 4) On the HMS-4X Main Station four-wire interface module. On the back panel (rear) of the Tempest Base station (the top RJ45 connector is for intercom channel A and the bottom RJ45 connector for intercom channel B). Adjust the In / Out levels controls on the Tempest Base station, where necessary. For more information, see your Tempest reference manual. Tip: To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings. Page 206 18.4 Connecting HelixNet Partyline to CellCom® / FreeSpeak® About CellCom / FreeSpeak CellCom / FreeSpeak is a wireless intercom system from Clear-Com, operating within the license-free 1.92-1.93GHz frequency band. The system is branded as CellCom in North America and as FreeSpeak in the rest of the world. CellCom /FreeSpeak combines DECT and wireless auto-roaming technologies to allow users to move freely without losing communication connection. Active Antennas enable a beltpack-to-base station distance range of up to 3200ft (1000m). You can connect up to 20 full-duplex wireless beltpacks (which operate as fully programmable mobile panels) to one CellCom / FreeSpeak base station (Main Station). Note: CellCom / FreeSpeak can also operate as an integrated solution, with up to 35 beltpacks connected to a Clear-Com digital Matrix frame. Tip: For more information about CellCom / FreeSpeak, see your CellCom / FreeSpeak documentation or visit the wireless intercom pages on the Clear-Com website: http://www.clearcom.com/product/wireless. Page 207 Quick reference: Two-wire connection to CellCom / FreeSpeak Two-wire connection to CellCom / FreeSpeak Standard mic cable / CAT-5 3-pin XLR connectors HMS-4X Main Station 2W CellCom / FreeSpeak Basestation Power supply Configure the 2W module Configure the port as Clear-Com Run auto-null Or Encore Main Station (MS-70x) Connect to CH-A or CH-B connectors Enable CH-A or CH-B. Check that channel LED is lit red Run auto-null Line must be powered (HMS-4X 2W module appears as unpowered beltpack / remote station to CellCom / FreeSpeak). Figure 18-5: Two-wire connection to CellCom / FreeSpeak Page 208 Two-wire connection to CellCom / FreeSpeak To connect your HelixNet Partyline system to a CellCom / FreeSpeak base station (Main Station), using a two-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the twowire interface module. See 5.6.2 Configuring a Two-wire interface module. Note: Check that the two-wire module is configured for Clear-Com systems (the default) and enable Auto-nulling. Auto-nulling helps to reduce echo while talking on a two-wire audio system. 2) There are two partyline channels on the CellCom / FreeSpeak base station (CH-A and CH-B). Before connecting the HMS-4X Main Station to the base station, ensure that the partyline LED on the front panel for the selected channel is off. Off indicates that the partyline connection is currently disabled from the base station. Note: If the channel is currently enabled, the partyline LED is lit red. 3) Physically connect the HMS-4X Main Station to one of the two partyline channels on the CellCom / FreeSpeak base station (Main Station). Powering the connection: You must power the connection between the systems using either a dedicated power supply (such as the PK-7, PS-702, or PS-704), or a powered Encore Main Station (such as the MS-702 or MS-704). Tip: For more information about the PK-7 or PS-70x power supply devices from ClearCom, see http://www.clearcom.com/product/partyline/power-supplies Connecting the systems: Use standard microphone cable to connect the two systems. There are 3pin XLR connectors: 4) On the HMS-4X Main Station two-wire interface module. On the back panel of the CellCom / FreeSpeak Base station. Two 3-pin XLR connectors, one male, one female, are provided for each of the two partyline channels (CH-A and CH-B). On the CellCom / FreeSpeak base station, press Enable on the front panel (located directly beneath the LED for the connected channel (CH-A or CHB)).The LED for the channel is lit red. The base station automatically detects and configures the appropriate power and termination settings when the channel is enabled. The base Page 209 station also remembers that the channel is enabled the next time the base station is powered up. 5) Page 210 On the CellCom / FreeSpeak base station, press Enable again and hold. The base station activates auto-nulling on the connected channel. Autonulling helps to reduce echo while talking on a two-wire audio system. Quick reference: Four-wire connection to CellCom / FreeSpeak Four-wire connection to CellCom / FreeSpeak 4W crossover cable (CAT-5) RJ45 connectors Configure the 4W module HMS-4X Main Station Pin 1 2 3 4 5 6 7 8 Function Data out + Data out Audio out + Audio in + Audio in Audio out Data in + Data in - 4W 2W Select PORTS > 4-WIRE > CALLS, then select a port / group as the destination for the incoming 4-wire audio Adjust the In / Out levels CellCom / FreeSpeak Basestation Pin 1 2 3 4 5 6 7 8 Function N/C N/C Audio out + Audio in + Audio in Audio out N/C N/C Figure 18-6: Four-wire connection to CellCom / FreeSpeak Page 211 Four-wire connection to CellCom / FreeSpeak To connect your HelixNet Partyline system with a CellCom / FreeSpeak base station (Main Station), using a four-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the fourwire interface module. For the procedure, see 5.6.1 Configuring a Fourwire interface module. 2) Connect the HMS-4X Main Station and the CellCom / FreeSpeak base station, using four-wire crossover CAT5 cabling. Note: For pinout information for the two systems, see the quick reference diagram in 18.4.4 Quick reference: Four-wire connection to CellCom / FreeSpeak. RJ-45 connectors are located: 3) Tip: 18.5 On the HMS-4X Main Station four-wire interface module. On the back panel (rear) of the CellCom / FreeSpeak base station. There are four RJ45 connectors for four-wire connections on the base station. Adjust the In / Out volume levels, using the CellCom / FreeSpeak front panel display. For more information, see your CellCom / FreeSpeak documentation. To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings. Connecting HelixNet Partyline to the DX210 About the DX210 The Clear-Com HME DX210 is a 2 channel wireless intercom system. The base station (Main Station) supports up to 15 beltpacks or all-in-one headsets (headsets operating as beltpacks). The DX210 supports Clear-Com and RTS cabled two-wire intercom systems, and also has four-wire and auxiliary audio connections. The DX210 operates in the license-free 2.4GHz band, and has provisions for spectrum-friendly co-existence with other devices in the same band. Tip: For more information about the DX210, see your DX210 documentation or visit the wireless intercom pages on the Clear-Com website: http://www.clearcom.com/product/wireless. Page 212 Quick reference: Two-wire connection to DX210 Two-wire connection to DX210 Standard microphone cable 3-pin XLR connectors HMS-4X Main Station Configure the 2W module Configure the port as Clear-Com Run auto-null 2W DX210 Basestation (BS210) Power supply Or Encore Main Station (MS-70x) Set Clear-Com / RTS button to Clear-Com (out position) Connect to either intercom channel (IC1 or IC2). Press the SELECT button for connected channel Run auto-null using the AUTO-NULL control Adjust In / Out levels with 2W-INPUT and 2W-OUTPUT controls for the channel Line must be powered (HMS-4X 2W module appears as unpowered beltpack / Communicator to DX210). Figure 18-7: two-wire connection to DX210 Page 213 Two-wire connection to the DX210 To connect your HelixNet Party-line system to the DX210 base station (Main Station), using a two-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the Twowire interface module. For the procedure, see 5.6.2 Configuring a Twowire interface module. Note: Check that the two-wire module is configured for Clear-Com systems (the default) and run Auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. 2) On the rear panel of the DX210 base station, ensure that the Clear-Com / RTS button is set to Clear-Com mode (the out position). 3) Physically connect the HMS-4X Main Station to one of the two intercom channels on the DX210 base station (Main Station). Powering the connection: You must power the connection between the systems using either a dedicated power supply (such as the PK-7, PS-702, or PS-704), or a powered Encore Main Station (such as the MS-702 or MS-704). Tip: For more information about the dedicated power supply devices (PK-7 or PS-70x devices) from Clear-Com, see http://www.clearcom.com/product/partyline/powersupplies Connecting the systems: Use standard microphone cable to connect the two systems. 3-pin XLR connectors are located: On the HMS-4X Main Station two-wire interface module. On the back panel (rear) of the DX210 base station. Two 3-pin XLR connectors (one male, one female) are provided for each of the two intercom channels (IC1 and IC2) on the base station. 4) On the front panel of the DX210 base station, press the SELECT button for the connected intercom channel (either IC1 or IC2). The 2-W (two-wire) LED next to the SELECT button is lit green. Note: If power is not detected at the connector, the 2-W LED is lit red. No audio can be transmitted between the systems. When the HMS-4X Main Station is powered, power is supplied to the connection and the 2-W LED is lit green. Page 214 5) Apply auto-nulling to the connected channel (either IC1 or IC2) on the DX210 base station. Auto-nulling helps to reduce echo while talking on a two-wire audio system. To apply auto-nulling: a) Insert a pen or similar pointed object into the AUTO-NULL hole on the front panel. b) Press and hold AUTO-NULL for 2 seconds. Note: Before applying auto-nulling, ensure that there are no open microphones on the wired intercom. If users are wearing headsets, you must notify them of the audio-sweep that precedes the application of auto-nulling. 6) Tip: Adjust the two-wire intercom receive and send levels (in / out levels), using the 2-W INPUT and 2-W OUTPUT controls for the connected channel (IC1 or IC2) on the DX210 base station front panel. For more information, see your DX210 documentation. To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings. Page 215 Quick reference: Four-wire connection to DX210 Four-wire connection to DX210 4W crossover cable (CAT-5) RJ45 connectors Configure the 4W module HMS-4X Main Station Pin 1 2 3 4 5 6 7 8 Function Data out + Data out Audio out + Audio in + Audio in Audio out Data in + Data in - 4W 2W Connect to either intercom channel (IC1 or IC2). Press the SELECT button for connected channel Adjust In / Out levels with 4W-INPUT and 4WOUTPUT controls for the channel DX210 Basestation (BS210) Pin 1 2 3 4 5 6 7 8 Function N/C N/C Audio out + Audio in + Audio in Audio out N/C N/C Figure 18-8: Four-wire connection to DX210 Page 216 Four-wire connection to the DX210 To connect your HelixNet Partyline system with a DX210 base station (BS210), using a four-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the Four-wire interface module. See 5.6.1 Configuring a Four-wire interface module. 2) Connect the HMS-4X Main Station and the DX210 base station (BS210), using four-wire crossover CAT5 cabling. Note: For pinout information for the two systems, see the quick reference diagram in 18.5.4 Quick reference: Four-wire connection to DX210. RJ45 connectors are located: On the HMS-4X Main Station Four-wire interface module. On the back panel (rear) of the DX210 base station (BS210). There is an RJ45 (four-wire) connector for each of the intercom channels on the DX210 base station (IC1 and IC2). Connect the systems with a four-wire crossover CAT5 cable. 3) Tip: 18.6 Adjust the In / Out volume levels, using the CellCom / FreeSpeak front panel display. For more information, see your CellCom / FreeSpeak documentation. To optimize audio quality, you may also want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings Connecting HelixNet Partyline to Eclipse® About Eclipse Eclipse is the digital matrix system from Clear-Com. A wide choice of system frames, system cards and modules enables the unification of multiple intercom systems (digital, analog, wired and wireless) in a single intercoms infrastructure. Eclipse is configured, managed and maintained using the intuitive Eclipse Configuration Software (EHX). The Production Maestro® software provides a centralized routing tool, to assist with four-wire configurations. Logic Maestro is a graphical programming tool for ECS, simplifying the design and programming of complex logical functions. The following procedures reference the following Eclipse devices: Page 217 The Eclipse or Eclipse-HX system frame. For example, the Eclipse Median is a 6RU frame that houses 2 CPU and 7 matrix slots with 8 builtin interface module slots. The CCI-22 interface module. The CCI-22 is the two-wire party-line interface (Clear-Com and / or RTS) to Eclipse. ECS views a direct, fourwire HelixNet Party-line connection with the system frame as a ‘virtual’ CCI-22 connection. Tip: For more information about Eclipse, see your Eclipse / EHX documentation or visit the digital matrix pages on the Clear-Com website: http://www.clearcom.com/product/digital-matrix. Page 218 Quick reference: Two-wire connection to Eclipse 2-wire connection to Eclipse Adjust nulling Adjust In / Out levels (if necessary) 3-pin XLR connector to DB9 connector HMS-4X Main Station 2W Configure the 2W module Configure the port as Clear-Com Run auto-null CCI-22 Power supply Or There is a cat5 cable that is a patch from one panel to another on the median frame. Eclipse Median Example connection: 3-pin XLR to DB9M on CCI-22 Encore Main Station (MS-70x) GND Line must be powered (CCI-22 module views HMS-4X Main Station as an unpowered beltpack / remote station) Pwr 6 2 7 8 1 3 9 Audio 0.01 uF Figure 18-9: Two-wire connection to an Eclipse Matrix Page 219 Optional ClearCom / RTS external switch (on CCI-22) 1 2 3 4 5 To chassis ground on frame Two-wire connection to an Eclipse or Eclipse-HX system frame To connect your HelixNet Partyline system to an Eclipse or Eclipse-HX System, using a two-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the Twowire interface module. For the procedure, see 5.6.2 Configuring a Twowire interface module. Note: Check that the two-wire module is configured for Clear-Com systems (the default) and run Auto-null. Auto-nulling helps to reduce echo while talking on a two-wire audio system. You must run auto-null every time you change the cabling. 2) Physically connect the HMS-4X Main Station to the CCI-22 dual-channel party-line interface module. The CCI-22 may be fitted: Tip: Directly to an Eclipse or Eclipse-HX System. An interface frame (such as the IMF-3 or IMF-102), connected to the Eclipse matrix. For more information about installing and using the CCI-22, see the CCI-22 Manual, or go to: http://www.clearcom.com/product/digital-matrix/interfacemodules/cci-22 Powering the connection: You must power the connection between the HMS-4X Main Station and the CCI-22 using either a dedicated power supply (such as the PK-7, PS-702, or PS-704), or a powered Encore Main Station (such as the MS-702 or MS704). Tip: For more information about the PK-7 or PS-70x power supply devices from ClearCom, see http://www.clearcom.com/product/partyline/power-supplies Connecting the systems: There are two parallel DB-9M Interface I/O connectors on the CCI-22. The two-wire module on the HMS-4X Main Station features two 3-pin XLR connectors. For more information about wiring the connection, see: 3) 18.6.2 Quick reference: Two-wire connection to Eclipse. The CCI-22 Manual. Apply nulling to the connected channel on the CCI-22. To null the channel: a) Insert the accessory earphone into the front-panel Test jack. A test tone, for all frequencies, is produced every 0.5s. Page 220 b) While listening to the test tone, adjust the R (Resistance) control until the tone is at a minimum. c) Repeat Step b. for the L (Inductance) and C (Capacitance) controls. These controls compensate for each component of the line’s impedance, providing the best possible null. Because the R, L and C controls interact, you may have to adjust these controls several times to minimize the test tone / achieve a deep null. Note: The null circuit on the CCI-22 is effective on line lengths between 0 - 4000 feet (1200m) with impedances in the range of 120 to 350 ohms. Nulling can reduce local audio in the received signal by < 30 dB over the 200 Hz - 8 kHz frequency range. Tip: For more information on the CCI-22 nulling circuit, see the CCI-22 Manual. 4) If necessary, adjust the In / Out level controls on the CCI-22 (Send and Recv, located on the front panel next to the R, L and C nulling controls). Note: The Send level control affects the level of the audio signals from the Eclipse Matrix to the external party-line, and the Recv control affects the level of the audio from the party-line into the matrix. The Send and Receive controls have a range of ± 13 dB. Tip: For more information about managing the HelixNet to Eclipse connection in EHX, see your EHX documentation (including Help). Page 221 Quick reference: Four-wire connection to Eclipse Four-wire connection to Eclipse RJ45 connectors located on rear panel of MVX-A16, the 16 port audio and data card set Configure the 4W module 1:1 direct CAT-5 connection RJ45 connectors HMS-4X Main Station 4W 2W MVXA16 No pinout compatibility issues (no crossover cable required) Figure 18-10: Four-wire connection to Eclipse Matrix Page 222 Eclipse Median Four-wire connection to Eclipse To connect your HelixNet Partyline system to an Eclipse or Eclipse-HX System, using a four-wire connection: 1) On the HMS-4X Main Station, configure the Module Settings for the fourwire interface module For the procedure, see 5.6.1 Configuring a Fourwire interface module. 2) Connect the HMS-4X Main Station directly to the MVX-A16 card (the 16 port audio and data card set) with standard CAT5 cable. Note: For pinout information for the two systems, see the quick reference diagram in 18.6.4 Quick reference: Four-wire connection to Eclipse. RJ45 connectors are located: On the HMS-4X Main Station four-wire interface module. On the rear panel of the MVX-A16 card. Tip: To optimize audio quality, you may want to adjust the Audio Settings on the HMS-4X Main Station. For more information, see 5.2 Configuring the Audio settings Tip: For more information about managing the HelixNet to Eclipse connection in EHX, see your EHX documentation (including EHX Help). 18.7 Connecting HelixNet Partyline to two-way radio systems Two-way radio systems (also known as walkie-talkies) are widely used for wireless communication where quick deployment is a required. HelixNet can interface to a two-way radio system audio along with transmit key control. The following examples show how you can setup HelixNet to activate a relay on a Main Station or a Remote Station every time someone activates a Talk key on the selected Partyline Channel. Note: HelixNet provides and expects 4W audio at line level (0dBu). Page 223 Quick Reference: four-wire and control connection to radio system Four-wire connection to radio system Configure the 4W module HMS-4X Main Station Radio basestation 2W 4W Control I/O D-type connector 4W RJ45 connector Pin 1 2 3 4 5 6 7 8 Function Pin Data out + Data out Audio out + Audio in + Audio in - 1 2 3 4 5 Audio out Data in + Data in - 6 7 8 9 Function Relay 1 NC Relay 1 NO Relay 2 Pole Relay 3 NC Relay 3 NO Relay 4 Pole 10 11 GND GND Opto 1+ Opto 2+ 12 Opto 3+ 13 Opto 4+ Pin Function 14 15 16 17 18 Relay 1 Pole Relay 2 NC Relay 2 NO Relay 3 Pole Relay 4 NC Relay 4 NO +5V +5V Opto 1Opto 2- 19 20 21 22 23 24 25 Opto 3Opto 4- Figure 18-11 Four-wire and control connection to radio system Page 224 Four-wire and control connection to radio system To connect the HelixNet Partyline to a radio system using four-wire: 1) In the Modules Settings menu, select Slot n/Port A/B 4W > Channel Assign > Channel # to assign the 4W port to a Channel, for example Channel A. 2) In the Modules Settings menu, select Slot n/Port A/B 4W > GPO Trigger > Disable to set GPO Trigger to Disable for that 4W port. 3) In the Channels menu, select Channel # > GPO on Talk > Relay # to select a Relay. 4) Connect the 4W audio and the configured Relay to the radio base station. Page 225 Quick reference: two-wire and control connection to radio system Two-wire connection to radio system Encore Main Station powers the line HMS-4X Main Station 2W Configure the 2W module Configure the port as Clear-Com Run auto-null Encore Main Station (MS-70x) Standard microphone cable 3-pin XLR connectors Radio basestation TW-47 Radio Interface Shield TW-47 pinout 2 1 Power/TW Channel A 3 Intercom audio/ TW Channel B Figure 18-12 Two-wire and control connection to radio system Page 226 Two-wire and control connection to radio system The two-wire connection uses a TW-47 radio interface. Because this has no power supply, you must use an Encore Main Station to supply power. You can also use an alternative source of power, such as a PK-7, PS-702 or PS-704. The diagram in Figure 18-12 shows a system using an Encore Main Station. To connect the HelixNet Partyline to a radio system using two-wire: 1) Connect the HelixNet Partyline to the Encore Main Station. For details, see 18.1 Connecting HelixNet Partyline to Encore®. 2) In the Modules Settings menu, select Slot n/Port A/B 2W > Channel Assign > Channel # to assign the 2W port to a Channel, for example Channel A. 3) Connect the Encore Main Station to the TW-47 radio interface. 4) Connect the TW-47 radio interface to the radio base station. Page 227 Quick reference: Main Station connection to radio system Four-wire connection to radio system Configure the 4W module HMS-4X Main Station 4W 2W Radio basestation Control I/O D-type connector Pin 1 2 3 4 5 6 7 8 9 Function Relay 1 NC Relay 1 NO Relay 2 Pole Relay 3 NC Relay 3 NO Relay 4 Pole 10 11 GND GND Opto 1+ Opto 2+ 12 Opto 3+ 13 Opto 4+ Pin Function 14 15 16 17 18 Relay 1 Pole Relay 2 NC Relay 2 NO Relay 3 Pole Relay 4 NC Relay 4 NO +5V +5V Opto 1Opto 2- 19 20 21 22 23 24 25 Opto 3Opto 4- Figure 18-13 Main Station connection to radio system Page 228 To connect the HelixNet Main Station to a radio system using four-wire: 1) In the Audio Settings menu, select PGM/Audio In > GPO Trigger > Disable. 2) In the Audio Settings menu, select SA/Audio Out Mode > Channel Assign. 3) Assign the SA/Audio Out to a Channel. 4) In the Channel configuration select the Remote Station Program under the Program Listen menu. 5) In the Channels menu, select Channel # > GPO on Talk > Relay 1. 6) Connect the audio and the Relay to the radio base station. Page 229 19 Specifications 19.1 Main Station (HMS-4X) Connectors Specification Description / value Intercom Powerline Outputs Four 3-pin XLR. Two male and two female. Headset 4-pin XLR–M USB USB Type A and Micro-AB Program 3-pin XLR–F SA (Stage Announce) 3-pin XLR–M Hot Mic / IFB Interface 1/4 in. (0.64 cm) phone jack GPIO 25 way D-type female Table 19-1: Main Station: Connectors Microphone pre-amplifier Specification Description / value Headset Mic impedance: 200Ω (Dynamic) Headset Mic Voltage 1.7V (Electret selectable) Limiter +23dB The following specified for a route to 4-wire output @ 0dBu out Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300Hz – 10kHz ± -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1kHz Noise- <-55dBu dynamic, <-65dBu electret Table 19-2: Main Station: Microphone pre-amplifier Page 230 Headphone amplifier Specification Description / value Load impedance 32Ω Output level +12dBu before clipping Sidetone -12dB (selectable) The following specified for a route from a 4-wire input @ 0dBu in Max gain 0dB Frequency response 40Hz - 10kHz ± 3dB Distortion <0.1% THD @ 1kHz Noise <-65dBu Headphone limiter 0dBu (selectable) Table 19-3: Main Station: Headphone amplifier Loudspeaker amplifier Specification Description / value Load impedance 8Ω Output level +18dBu before clipping Max gain 18dB The following specified for a route from a 4-wire input @ 0dBu in Frequency response 200Hz - 10kHz ± 3dB Distortion <1% THD @ 1 kHz Noise <-50dBu Table 19-4: Main Station: Loudspeaker amplifier Page 231 Program line input and Four-wire option module inputs Specification Description / value Maximum level before clipping 18dBu Nominal input level 0dBu (selectable) Input impedance >= 10KΩ The following specified for a route to 4-wire output @ 0dBu out Frequency response 20Hz - 10kHz ± 3dB Distortion <0.2% THD @ 1kHz Noise <-65dBu Table 19-5: Main Station: Program line input and four-wire option module inputs Four-wire module outputs Specification Description / value Maximum level before clipping 18dBu Nominal input level 0dBu (selectable) Input impedance <= 100Ω Table 19-6: Main Station: Four-wire module outputs Page 232 Stage Announce outputs Specification Description / value Maximum level before clipping 18dBu Nominal output level 0dBu (selectable) Output impedance <= 100Ω The following specified for a route from a dynamic headset Frequency response 300Hz – 12kHz ± 3dB Distortion <0.1% THD @ 1kHz Noise <-55dBu Table 19-7: Main Station: Stage Announce outputs Hot Mic output Specification Description / value Maximum level before clipping 12dBu Nominal output level 0dBu (selectable) Output impedance <= 100Ω The following specified for a route from a dynamic headset Frequency response 300Hz - 12kHz ± 2dB Distortion <0.2% THD @ 1kHz Noise <-55dBu Table 19-8: Main Station: Hot Mic output Page 233 Helix Digital Partyline Specification Description / value Maximum level before clipping 6dBu Nominal input level -18dBu (C-C) -12dBu (RTS) Input impedance >= 10KΩ bridging The following specified for a circuit to a 4-wire output @0dBu in: Frequency response 100Hz - 10 kHz ± 3dB Distortion <0.2% THD @ 1kHz Noise <-55dBu The following specified for a circuit from a 2-wire input @0dBu out: Frequency response 40Hz - 10kHz ± 3dB Distortion <0.2% THD @ 1kHz Noise <-55dBu Auto-nulling and echo cancellation Yes RTS / Clear-Com selectable Yes Termination External Power 30V external Table 19-9: Main Station: Partyline Ethernet Specification Description / value Fast Ethernet standard 100BaseT only, Auto MDIX Table 19-10: Main Station: Ethernet Page 234 Mains power Specification Description / value Input Voltage range 100 – 240VAC Input frequency range 50 – 60Hz Input power <=250W Powerline Intercom Output Voltage 59VDC ± 1V Output current per channel 1.5A (continuous) Table 19-11: Main Station: Mains power Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity Table 19-12: Main Station: Environmental Dimensions and weight Specification Description / value Dimensions 19in.W x 1.75in.H x ? in. D (483 mm x 44 mm x ? mm) Weight 5.83lbs. (2.65kg) Table 19-13: Main Station: Dimensions and weight Networking Specifications for Linked Main Stations Specification Value Latency on Powerline 40-80ms (Depends on cable type and length, and how many devices are connected. The greater the number of devices, the greater the latency.) Latency over IP Network 30ms + Network Latency (Main Station to Main Station) Page 235 Bandwidth used 300 kbps per active Talker, for a maximum of 1 talker per device in the system Each Beltpack and Speaker Station counts as 1 device Each Main Station and Remote Station counts as 2 devices IP version IPv4 Table 19-14 Networking specifications 19.2 Two-wire module (HLI-2W2) Connectors Specification Description / value Intercom line (2) 3-Pin XLR-F Table 19-15: two-wire module: Connectors Dimensions and weight Specification Description / value Dimensions 7.05 in. H x 2.24 in. W x 1.54 in. D (179 x 57 x39 mm) Weight 13 oz. (0.35 kg) Table 19-16: Two-wire module: Dimensions and weight Power requirements (external) Specification Description / value Per channel 0.025mA/channel DC Voltage range 20 – 30 Volts Table 19-17: Two-wire module: Power requirements Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Page 236 Humidity 0 - 90% relative humidity Table 19-18: Two-wire module: Environmental 19.3 Four-wire module (HLI-4W2) Connectors Specification Description / value Intercom line (2) RJ-45 (Ethercon) Table 19-19: Four-wire module: Connectors Dimensions and weight Specification Description / value Dimensions 7.05 in. H x 2.24 in. W x 1.54 in. D (179 x 57 x39 mm) Weight 13 oz. (0.35 kg) Table 19-20: four-wire module: Dimensions and weight Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity Table 19-21: four-wire module: Environmental 19.4 Remote Station (HRM-4X) Connectors Specification Description / value Intercom Powerline Outputs Four 3-pin XLR. Two male and two female. Headset 4-pin XLR–M USB USB Type A Page 237 Specification Description / value Program 3-pin XLR–F SA (Stage Announce) 3-pin XLR–M Hot Mic / IFB Interface 1/4 in. (0.64 cm) phone jack Control input/output 9-pin D-type Table 19-22: Remote Station: Connectors Microphone pre-amplifier Specification Description / value Headset Mic impedance: 200 Ω (Dynamic) Headset Mic Voltage 1.7V (Electret selectable) Limiter +23 dB The following specified for a route to 4-wire output @ 0dBu out Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300 Hz – 10 kHz + / -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1 kHz Noise- <-55dBu dynamic, <-65dBu electret Table 19-23: Remote Station: Microphone pre-amplifier Headphone amplifier Specification Description / value Load impedance 32 Ω Output level +12dBu before clipping Sidetone -12dB (selectable) The following specified for a route from a 4-wire input @ 0dBu in Max gain Page 238 0dB Specification Description / value Frequency response 40 Hz - 10 kHz ±3dB Distortion <0.1% THD @ 1 kHz Noise <-65dBu Headphone limiter 0dBu (selectable) Table 19-24: Remote Station: Headphone amplifier Loudspeaker amplifier Specification Description / value Load impedance 8Ω Output level +18dBu before clipping Max gain 18dB The following specified for a route from a 4-wire input @ 0dBu in Frequency response 200 Hz - 10 kHz ±3dB Distortion <1% THD @ 1 kHz Noise <-50dBu Table 19-25: Remote Station: Loudspeaker amplifier Page 239 Program line input and four-wire option module inputs Specification Description / value Maximum level before clipping 18 dBu Nominal input level 0dBu(selectable) Input impedance >= 10 KΩ The following specified for a route to 4-wire output @ 0dBu out Frequency response 20 Hz - 10 kHz ±3dB Distortion <0.2% THD @ 1 kHz Noise <-65dBu Table 19-26: Remote Station: Program line input and four-wire option module inputs Four-wire module outputs Specification Description / value Maximum level before clipping 18 dBu Nominal input level 0 dBu(selectable) Input impedance <= 100Ω Table 19-27: Remote Station: Four-wire module outputs Page 240 Stage Announce outputs Specification Description / value Maximum level before clipping 18 dBu Nominal output level 0dBu(selectable) Output impedance <= 100Ω The following specified for a route from a dynamic headset Frequency response 300Hz – 12kHz ±3dB Distortion <0.1% THD @ 1kHz Noise <-55dBu Table 19-28: Remote Station: Stage Announce outputs Hot Mic output Specification Description / value Maximum level before clipping 12 dBu Nominal output level 0dBu(selectable) Output impedance <= 100Ω The following specified for a route from a dynamic headset Frequency response 300 Hz - 12 kHz ±2dB Distortion <0.2% THD @ 1 kHz Noise <-55dBu Table 19-29: Remote Station: Hot Mic output Page 241 Helix Digital Partyline Specification Description / value Maximum level before clipping 6 dBu Nominal input level -18dBu (C-C) -12dBu (RTS) Input impedance >= 10KΩ bridging The following specified for a circuit to a 4-wire output @0dBu in: Frequency response 100Hz - 10 kHz ±3dB Distortion <0.2% THD @ 1 kHz Noise <-55dBu The following specified for a circuit from a 2-wire input @0dBu out: Frequency response 40 Hz - 10 kHz ±3dB Distortion <0.2% THD @ 1 kHz Noise <-55dBu Auto-nulling and echo cancellation Yes RTS / Clear-Com selectable Yes Termination External Power 30V external Table 19-30: Remote Station: Partyline Ethernet Specification Description / value Fast Ethernet standard 100BaseT only, Auto MDIX Table 19-31: Remote Station: Ethernet Page 242 Mains power Specification Description / value Input Voltage range 100 – 240 VAC Input frequency range 50 – 60 Hz Input power <=250W Powerline Intercom Output Voltage 59VDC ± 1V Output current per channel 1.5A (continuous) Table 19-32: Remote Station: Mains power Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity Table 19-33: Remote Station: Environmental Dimensions and weight Specification Description / value Dimensions 19 in. W x 1.75 in. H x ? in. D (483 mm x 44 mm x ? mm) Weight 5.83 lbs. (2.65 kg) Table 19-34: Remote Station: Dimensions and weight 19.5 Speaker Station (HKB-4X) Connectors Specification Description / value Intercom line Two 3-pin XLR. One male and one female. Page 243 Specification Description / value Headset 4-pin XLR–M Table 19-35: Speaker Station: Connectors Microphone pre-amplifier Specification Description / value Headset Mic impedance: 200 Ω (Dynamic) Headset Mic Voltage 1.7V (Electret selectable) Limiter +23 dB The following specified for a route to 4-wire output @ 0dBu out: Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300 Hz – 10 kHz + / -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1 kHz Noise- <-55dBu dynamic, <-65dBu electret Table 19-36: Speaker Station: Microphone pre-amplifier Page 244 Headphone amplifier Specification Description / value Load impedance >32 Ω Output level +12dBu before clipping Sidetone -12dB (selectable) The following specified for a route from a 4-wire input @0dBu in: Max gain 0dB Frequency response 40 Hz - 10 kHz ±3dB Distortion <0.1% THD @ 1 kHz Noise <-65dBu (@ max gain) Headphone limiter -0dBu (selectable) Table 19-37: Speaker Station: Headphone amplifier Ethernet Specification Description / value Fast Ethernet standard 100BaseT only, Auto MDIX Table 19-38: Speaker Station: Ethernet Power requirements Specification Description / value Power requirements 4W DC Voltage range 30 – 60 Volts Table 19-39: Speaker Station: Power requirements Page 245 Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity Table 19-40: Speaker Station: Environmental 19.6 Beltpack (HBP-2X) Connectors Specification Description / value Intercom line Two 3-pin XLR. One male and one female. Headset 4-pin XLR–M and 2.5mm TRS jack USB Micro-AB TRS Headset 3.5mm mini jack Table 19-41: Beltpack: Connectors Microphone pre-amplifier Specification Description / value Headset Mic impedance: 200 Ω (Dynamic) Headset Mic Voltage 1.7V (Electret selectable) Limiter +23 dB The following specified for a route to 4-wire output @ 0dBu out: Mic gain 60dB (dynamic) 45dB (electret) Frequency response 300 Hz – 10 kHz + / -3dB (contoured for intelligibility) Distortion <0.2% THD @ 1 kHz Noise- <-55dBu dynamic, <-65dBu electret Table 19-42: Beltpack: Microphone pre-amplifier Page 246 Headphone amplifier Specification Description / value Load impedance >32 Ω Output level +12dBu before clipping Sidetone -12dB (selectable) The following specified for a route from a 4-wire input @0dBu in: Max gain 0dB Frequency response 40 Hz - 10 kHz ±3dB Distortion <0.1% THD @ 1 kHz Noise <-65dBu (@ max gain) Headphone limiter -0dBu (selectable) Table 19-43: Beltpack: Headphone amplifier Power requirements Specification Description / value Power requirements 4W DC Voltage range 30 – 60 Volts Table 19-44: Beltpack: Power requirements Environmental Specification Description / value Temperature 0˚C - 40˚C (32˚F - 104˚F) Humidity 0 - 90% relative humidity Table 19-45: Beltpack: Environmental Page 247 20 Glossary Channel Any audio routed through the HelixNet system must be configured into a Channel. Channels operate as virtual partylines, which means that audio sources assigned to a Channel will be able to talk and listen to all other sources assigned to that Channel. In order for an audio source on one device to talk to an audio source on another device, the two Keysets must be brought together into one Channel. Many audio sources in one Channel will not have a negative effect on audio quality or latency. Daisy-chaining Devices are daisy-chained when they are linked together by cable in a line, as in a daisy chain. Other linking topologies are available, such as a star or tree. In HelixNet, it is possible to daisy chain Remote Stations, Speaker Stations and beltpacks to the Main Station using a powerline that transmits both data and power. However, the number and type of devices linked will have an effect on the powerline. 10 beltpacks can be linked (powerlined), but if a Remote Station is added into the line, the total number of devices possible in the chain will go down due to the higher power requirement of the Remote station. See 17 Linking Remote Stations and Speaker Stations You can find the URL to a powerline/distance calculator at the beginning of Chapter 3. Installing HelixNet Partyline Expansion Group In an Expansion Group, Main Stations and Remote Stations (up to 3) are linked over IP in a host/slave relationship. This means that the audio on all of the stations is controlled from the host station, using one headset and speaker, creating a convenient and easy to use set-up. Expansion Groups must be established from the front panel menus on the device(s). See 5.9 Setting up a key Expansion Group Page 248 KeySet A Keyset is a HelixNet unit that consists of an audio source or Channel and a set of controls associated with that Channel. The associated controls are: a menu screen, a rotary control, a Talk button and a Call button. Main Stations and Remote Stations have 4 Keysets, which can be seen on the front panel of the device. Speaker Stations also have 4 Keysets, though only 2 are visible on the device, the 4 Keysets operate in a split screen. Beltpacks have 2 Keysets. See 2.1.1 Main Station/Remote channel keyset and display Linking/ Only Main Stations can be linked. Link Group Linking Main Stations in HelixNet allows more beltpacks to be used and increases intercom range as far as your LAN will allow. The linked Main Stations create a mesh connectivity, which ensures robust audio transmission. When Linking Main Stations in HelixNet 3.0 and above, Channels with the same number (1 – 24) are merged. Devices can be linked either from the unit front menus or from the browser based Core Configuration Manager (CCM). When linked in the CCM, devices and Roles can be configured by proxy from any Main Station in the Link Group. See 15 Linking in the Core Configuration Manager (CCM) and 16 Linking Main Stations (cabling and linking from device menus) for more information. Pairing Remote or Speaker Stations are connected to the Main Station over LAN/IP. This allows Main Station Channels to be available to a remote connection, either an HRM (Remote Station) or an HKB (Speaker Station). Pairing over IP will provide better latency than connecting with a powerline. See 17.1.2 Ethernet point-to-point link Page 249 Role A Role is a pre-set configuration that includes Channel assignment, audio settings, IFBs, relays etc. Each HelixNet device has a default Role that can be used as it is or modified to fit requirements. Each Role can be given a name (a label) that corresponds to a common user workflow, such as producer, director, A1, etc. When adding new Roles, you will modify an existing template, using either the default Role for that device, or another Role that you have already made. Default Roles can be modified but not deleted or loaded to devices, you will always work with a copy. Default Roles can be returned to factory settings if required. To use Roles you must have HelixNet 3.0 or above installed on your Main Stations. See 12 Roles for more information. Page 250 21 Menu maps HMS-4X Main Station menu map Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Audio Settings Headset Sidetone Gain Range: 0dB to -18dB Default: -12db Headphone Limit Range: +6dB to -6dB Default: 0db Sidetone Control Tracking Non-Tracking Disabled Default: Tracking HS Mic Type Electret Dynamic (0 dB) Dynamic (-10 dB) Default: Dynamic (0 dB) Headroom Normal High Default: Normal Contour Filter Enabled Disabled Default: Enabled Label 12 characters Gain Range: +12dB to -12dB Default: 0db Microphone Program Input Page 251 Menu 1 (First) > Menu 2 > Program IFB Menu 3> Menu 4 (Last ) GPO Trigger Enabled Disabled Default: Enabled VOX Enabled Disabled Default: Disabled VOX Off Delay Range: 0.5 – 4 sec Default: 0.5 sec IFB Dim Level Gain Range: +12dB to -12dB Default: 0db Front Panel Loudspeaker Dim Range: 0dB to -24dB Default: -6dB Preferences Roles SA Output Hot Mic Output Station Settings IFB Disabled + Range: -6dB - -24dB + Full Cut Select Role or Local Config Station ID Alphanumeric entry Keyset Assign Keyset 1 – 4 Keysets Talk #1 Latch Talk #2 Latch Talk #3 Latch Page 252 None Channel 1 – 12 (or 24) Latching Non-Latching Default: Latching Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Talk #4 Latch Display Channels Page 253 Channel Channel Channel Channel […] 1 2 3 4 SA Output Key Latching Non-Latching Default: Non-latching All Talk Toggle All Channels/Visible Channels Default All Channels RMK Disabled All Channels Visible Channels Default: Enabled All Channels OLED Brightness High Medium Low Default: Medium Key Brightness High / Low High / Off Low / Off Off / Off Default: High / Low Screensaver Enabled Disabled Default: Enabled Label Press to Edit Max. length for labels = 10 characters Program Listen None List of programs Default: None GPO on Talk Default: None Relay 1 - 4 GPO on Call Default: None Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Relay 1 - 4 Control I/O Inputs Opto 1 Opto 2 Opto 3 Opto 4 Outputs Relay 1 Relay 2 Relay 3 Relay 4 Page 254 None Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 Default: None Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Module Settings Slot n /Port A/B 4W Channel Assign Disabled Channel A Channel B Channel C Channel D Default: Disabled Program Output Unmute Mute Default: Mute GPO Trigger Enabled Disabled Default: Enabled Input Gain Range: +12dB to -12dB Default: 0db Output Gain Slot n /Port A/B 2W Page 255 VOX Enabled Disabled Default: Disabled VOX Off Delay Range: [0].5 – 4 secs Default: [0].5 secs Channel Assign Disabled Channel A Channel B Channel C Channel D Default: Disabled Program Output Unmute Mute Default: Unmute Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Auto-Nulling Start Mode Clear-Com RTS Audio Pin 2 RTS Audio Pin 3 Default: Clear-Com GPO Trigger Enabled Disabled Default: Enabled Input Gain Range: -3dB to +3dB Default: 0db Output Gain RMK Input RMK Output Network Stations Linking Page 256 Enabled Disabled Default: Enabled VOX Enabled Disabled Default: Disabled VOX Off Delay Range: [0].5 – 4 secs Default: [0].5 secs Preferences Hostname (12 chars) DHCP enabled/disabled IP address (enter IP address) Subnet mask Gateway [Station IDs} (info only) Hostname Linked status IP address Link mode Disabled Link Master Link Member Menu 1 (First) > Administration Menu 2 > Menu 3> Link to Master By name By IP address Expansion Mode Host Expand to host Enabled Disabled (default) Software Current MS Version IVR Version Snx Version where n is slot number and x is the port Update None or version list Beltpacks Menu Lock Unlock All Lock All Reset Reset to Default Reset HMS Reset Devices Reset All Reboot Reboot Now Save USB drive or file list Restore local USB drive or file list Restore system USB drive or file list Main PCB Part: [Part_Number] Revision: [Revision] Serial number: [Serial number] Settings Diagnostics Hardware Slot 1 PCB Slot 2 PCB Menu 4 (Last ) Slot 3 PCB Temperature Page 257 Sensor 1 Temperature in °C. Sensor 2 Note: Sensor 3 Single fan on if any sensor > 60°C. Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Double fan on if any sensor > 65°C. Double fan off if < 55°C / single fan off if < 50°C. Powerlines Powerline 1 Powerline 2 Keysets Page 258 Keyset Keyset Keyset Keyset 1 2 3 4 Status: [OK or BUSY (according to responses to MME requests)]. DMC:[MAC of powerline modem] HMC: [MAC of local blackfin processor] Beltpacks: [# of beltpacks detected by powerline modem] Collision rate: [Percentage (0% when operating normally)] Error rate: [Percentage (0% when operating normally)] Volts: [Voltage] Name: Channel name Talkers: Number of talkers on party line Devices: Number of beltpacks listening on party line Main Stations: Number of Main Stations listening 2-Wire: Number of 2-Wire ports listening 4-Wire: Number of 4-Wire ports listening HRS-4X Remote Station menu map Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Audio Settings Headset Sidetone Gain Range: 0dB to -18dB Default: -12db Headphone Limit Off + Range: +6dB to -6dB Default: 0db Sidetone Control Tracking Non-Tracking Disabled Default: Tracking HS Mic Type Electret Dynamic (0 dB) Dynamic (-10 dB) Default: Dynamic (0 dB) Headroom Normal High Default: Normal Contour Filter Enabled Disabled Default: Enabled Gain Range: +12dB to -12dB Default: 0db IFB Dim Level Range: --6dB to -24dB Default: Off GPO Trigger Enabled Disabled Default: Enabled VOX Enabled Disabled Microphone Program Input Page 259 Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Default: Disabled VOX Off Delay Range: 0.5 - 4sec Default: 0.5sec Mode Channel Assigned SA Default: Channel Assigned Gain Range: +12 to -12dB Default: 0dB Program Output Unmute Mute Default: Mute Channel Assign Disabled Channel A Channel B Channel C Channel D Default: Disabled Hot Mic Output Gain Range: +12 to -12dB Default: 0dB Front Panel Loudspeaker Dim Range: 0dB to -24dB Default: -6dB SA Output Page 260 Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Station Settings Preferences Roles Default: HRM – [unique ID Select Role or Local Config] Keyset Assign Keyset 1 – 4 Keysets Talk 1 - 4 Latching Non-Latching Default: Latching All Talk All Channels Visible Channels SA Output Key Latching Non-Latching Default: Non-latching RMK Enabled Disabled Default: Enabled OLED Brightness High Medium Low Default: Medium Key Brightness High / Low High / Off Low / Off Off / Off Default: High / Low Screensaver Enabled Disabled Default: Enabled Label Press to Edit Max. length for labels = 10 characters Program Listen None List of programs Display Channels Page 261 Channel 1 Channel 2 Channel 3 Channel 1 – 12 (or 24) Menu 1 (First) > Page 262 Menu 2 > Channel 4 […] Menu 3> Menu 4 (Last ) Default: None GPO on Talk Default: None Relay 1 - 4 GPO on Call Default: None Relay 1 - 4 Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) Control I/O Inputs Opto 1 Outputs Relay 1 None Call Key 1 Talk Key 1 Call Key 2 Talk Key 2 Call Key 3 Talk Key 3 Call Key 4 Talk Key 4 Default: None Preferences Hostname (12 char) DHCP enabled/disabled IP address (enter if required) Subnet mask Gateway Pair to Station By Name By Address Expansion mode Host (enabled/disabled) Expand to host (none/hostname) Software Current HelixNet System Version Remote Station Version Update None or version list Reset to Default Reset Now Reboot Reboot Now Save USB drive or local Restore local USB drive or file list Network Administration Reset Settings Diagnostics Page 263 Main PCB Enabled Disabled Default: Enabled Menu 1 (First) > Menu 2 > Menu 3> Powerlines Powerline 1 Menu 4 (Last ) Status: [status] DMC: {MAC] HMC: [MAC] MMC: [MAC] Rx rate: [Mbps] Tx rate: [Mbps] Network Status IP Address IP Address IP Mask Mac Keysets Page 264 Keyset Keyset Keyset Keyset 1 2 3 4 Name: Channel name Talkers: Number of talkers on party line Devices: Number of beltpacks listening on party line Main Stations: Number of Main Stations listening 2-Wire: Number of 2-Wire ports listening 4-Wire: Number of 4-Wire ports listening HKB-4X Speaker Station menu map Menu 1 (First) > Menu 2 > Menu 3> Roles Select Role or Local Config. Audio Settings Headset Sidetone Gain Menu 4 (Last ) Range: 0dB to -18dB Default: -12db Headphone Limit Off + Range: +6dB to -6dB Default: 0db Sidetone Control Tracking Non-Tracking Disabled Default: Tracking HS Mic Type Electret (-15dB) Dynamic (0 dB) Dynamic (-10 dB) Default: Dynamic (0 dB) Microphone Headroom Normal High Default: Normal Contour Filter Enabled Disabled Default: Enabled PGM/audio in Label (12 char) Gain IFB dim level Page 265 Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) GPO trigger Vox Vox off delay SA/audio out Mode (toggle Channel assign/SA) Gain Program Output (mute/unmute) Channel assign (1 – 24) Hot mic output Gain Front Panel Loudspeaker Dim Range: 0dB to --24dB Default: -6db Station Settings Keyset Assign Keyset 1 – 4 Keysets Talk 1 - 4 SA out key (latch/non latch) Channel 1 – 12 (or 24 depending on license) Latching Non-Latching Default: Latching All Talk (All Channels (up to 24)/Visible Channels (4)) Page 266 Menu 1 (First) > Menu 2 > Menu 3> Menu 4 (Last ) RMK (All Channels (up to 24)/Visible Channels (4)) Display OLED Brightness High Medium Low Default: Medium Key Brightness High / Low High / Off Low / Off Off / Off Default: High / Low Screensaver Enabled Disabled Default: Enabled Network Pair to Station By Name By Address Separate IP address: xx.xx.xx.xx where x is a numeric value Preferences DHCP Enabled Disabled Default: Enabled Page 267 IP Address IP address: xx.xx.xx.xx where x is a numeric value Gateway IP address: xx.xx.xx.xx where x is a numeric value Menu 1 (First) > Administration Menu 2 > Software Menu 3> Menu 4 (Last ) Subnet Mask IP address: xx.xx.xx.xx where x is a numeric value Current HelixNet Speaker Station Diagnostics License Current/Enter code Reset Reset to Default Reset Now Reboot Reboot Now Setting Save/restore Powerlines Powerline 1 Networking Ethernet Keysets Keyset 1 Keyset 2 Keyset 3 Keyset 4 Page 268 Status: [OK or BUSY (according to responses to MME requests)]. DMC:[MAC of powerline modem] HMC: [MAC of local blackfin processor Rx rate:[Mbps] Tx rate:[Mbps] Status:[status] IP Addr [IP Address] IP Mask [Subnet Mask] MAC:[MAC Address] Name: Channel name Talkers: Number of talkers on party line Devices: Number of beltpacks listening on party line Main Stations: Number of Main Stations listening 2-Wire: Number of 2-Wire ports listening 4-Wire: Number of 4-Wire ports listening Menu 1 (First) > Menu 2 > Hardware Voice clients Page 269 Menu 3> Menu 4 (Last ) HBP-2X Beltpack menu map Menu 1 (First) > Menu 2> Roles Select Role or Local Config Audio Settings Sidetone Gain Menu 3 (Last ) Range: 0dB to -18dB Default: -12dB Headphone Limit Off + Range: +6 to -12dB Default: 0dB Sidetone Control Tracking Non-tracking Disabled Default: Tracking HS Mic Type Electret (-15dB) Dynamic (0dB) Dynamic (-10dB) Default: Dynamic (0dB) Note: Electret = 35dB fixed gain, non-user adjustable. Dynamic = 50dB fixed gain, non-user adjustable. Headroom Normal High Default: Normal Contour Filter Page 270 Enabled Disabled Menu 1 (First) > Menu 2> Menu 3 (Last ) Default: Enabled Beltpack Settings Left Channel Right Channel None Channel assign (1 – 24) Talk (latch/non latch) Default: Latch USB flasher (disabled/blinking/solid) Default: disabled Vibrate On Call On Off Default: Off Display Settings OLED Brightness High Medium Low Default: Medium Key Brightness High / Low High / Off Low / Off Off / Off Default: High / Low Rotate Display Enabled Disabled Default: Disabled Page 271 Menu 1 (First) > Menu 2> Menu 3 (Last ) Screensaver Channel Hostname Role (default) Blank Disabled Network IP Address IP address: xx.xx.xx.xx where x is a numeric value Administration Software Version npl-1.0.x, uboot Software Update npl-1.0.x Reset to Default Reset Now Hardware Main PCB Important Note: There are 4 levels of Menu for Hardware Diagnostics Powerline Note: Line (partyline) that connects beltpack to the network (and which also powers the beltpack). Page 272 Status: [OK or BUSY (according to responses to MME requests)]. DMC:[MAC of powerline modem] HMC: [MAC of local blackfin processor] MMC: [MAC of the Main Station Part: [Part_Number] Revision: [Revision] Serial number: [Serial number] Menu 1 (First) > Menu 2> Menu 3 (Last ) powerline modem, to which the beltpack is connected] Rx rate: Range: 140 – 150 Mbps Tx rate: Range: 140 – 150 Mbps Keysets 1 to 4 Table 21-1: HBP-2X Beltpack Page 273 Name: Channel name Talkers: Number of talkers on party line Beltpacks: Number of beltpacks listening on party line Main Stations: Number of Main Stations listening 2-Wire: Number of 2-Wire ports listening 4-Wire: Number of 4-Wire ports listening 22 Menu trees This chapter provides tree diagrams of the menu structure of all the HelixNet devices. Use these diagrams to gain a quick overview of what menu options are available, and where to find them. Note: Items marked with an asterisk (*) are not present in expansion mode. Page 274 Table 22-1 Main Station menu tree Main Station front menu screens Headset* Sidetone Gain Adjust Level Microphone* Headphone Limit Adjust Level Program Input Headphone Gain Adjust Level Program IFB Sidetone Control Tracking/Non-tracking/ Disabled SA Output* HS Mic Type Electret/Dynamic Hot Mic Output* Preferences Roles Select Local Config or Role Keyset Assign Keyset 1 to 4 Up to 24 Channels Keysets Latching/Non-Latching/ Disabled Toggle Latching/NonLatching Toggle All Channels/ Visible Channels All Channels/Visible Channels/Disabled Talk 1 to 4 Display* SA Out Key All Talk RMK Audio Settings Station Settings Headroom Toggle Normal/High Contour Filter Toggle Enable/Disable Label Enter 12 character label Front Panel* Channel 1 to 24 Gain Adjust Level GPO Trigger Toggle GPO Trigger VOX Toggle VOX VOX Off Delay Adjust Level IFB Dim Level Adjust Level OLED Brightness High/Medium/Low Key Brightness High/Low, High/Off, Low/ Off, Off/Off Gain Adjust Level Screensaver Toggle Enabled/Disabled Gain Adjust Level Loudspeaker Dim Adjust Level Label Enter 12 character label Program Listen None/Programs GPO on Talk None/Relay 1 to 4 GPO on Call None/Relay 1 to 4 Channels Control I/O Inputs Module Settings Outputs Slot n/Port A/B 4W Networking Administration Diagnostics Slot n/Port A/B 2W Slot n Ethernet Slot n Fiber Opto 1 to 4 None/Call or Talk 1 to 4 Relay 1 to 4/SA None/Call or Talk 1 to 4/ SA Preferences Hardware Software Hardware Main PCB Temperature Slot 1 PCB Powerlines Slot 2 PCB Keysets Slot 3 PCB License Slot n Sensor 2 Empty Hostname Page 275 Toggle Unmute/Mute Input Gain Adjust Level Output Gain Enter 12 character label Toggle Enabled/ Disabled VOX Adjust Level Toggle Enabled/ Disabled Toggle Enabled/ Disabled VOX Off Delay Adjust Level Current Stations DHCP Channel Assign Update Linking IP Address Enter IPv4 Address Program Output Toggle Unmute/Mute Link To Master Subnet Mask Enter IPv4 Address Auto Nulling Start Expansion Mode Gateway Enter IPv4 Address Mode Clear-Com/RTS Audio Pin 2/RTS Audio Pin 3 Reset Current Settings Enter Code Reset To Default Reboot Save System ID No. of Channels (12 or 24) Link Mode Disabled/Master/ Member Input Gain Adjust Level Output Gain Adjust Level GPO Trigger By Name None/Station IDs RMK Input By Address Enter IPv4 Address RMK Output Host/Expand to Host Toggle Enabled/ Disabled VOX Off Delay Restore Keyset 1 to 4 Program Output Disabled/channel 1 to 24 Sensor 3 Powerline 1/2 Disabled/Channel 1 to 24 GPO Trigger Station IDs Sensor 1 Channel Assign VOX Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Adjust Level Table 22-2 Remote Station menu tree Remote Station front screens menu Headset Sidetone Gain Adjust Level Microphone Headphone Limit Adjust Level PGM/Audio in Headphone Gain Adjust Level SA/Audio out Sidetone Control Tracking/Non-tracking/ Disabled Hot Mic Output HS Mic Type Electret/Dynamic Front Panel Keyset 1 to 4 Keyset Assign Keysets SA Out Key Select Local Config or Role All Talk OPT (RMK) Role Audio Settings Station Settings Channel 1 to 24 Inputs Networking Outputs Label Enter 12 character label Gain Adjust Level IFB Dim Level Adjust Level GPO Trigger Toggle GPO Trigger VOX Adjust Level VOX Off Delay Adjust Level Mode Toggle Channel Assign/SA OLED Brightness High/Medium/Low Gain Adjust Level Key Brightness High/Low, High/Off, Low/ Off, Off/Off Program Output Toggle Unmute/Mute Screensaver Toggle Enabled/Disabled Channel Assign Select channel 1 to 24 Gain Adjust Level Label Enter 12 character label Loudspeaker Dim Adjust Level Channels Control I/O Toggle Normal/High Toggle Enable/Disable Up to 24 Channels Latching/Non-Latching/ Disabled Toggle Latching/NonLatching Toggle All Channels/ Visible Channels All Channels/Visible Channels/Disabled Talk 1 to 4 Display Headroom Contour Filter Program Listen None/Programs GPO on Talk None/Relay 1 to 4 GPO on Call None/Relay 1 to 4 Opto 1 None/Call or Talk 1 to 4 Relay 1 None/Call or Talk 1 to 4 Administration Diagnostics Preferences Software Reset Hardware Main PCB Powerlines Powerline Networking Ethernet Keysets Keyset 1 to 4 Settings Hostname IP Address Enter 12 character label Toggle Enabled/ Disabled Reset To Default Subnet Mask Enter IPv4 Address Reboot Gateway Enter IPv4 Address Save By Name Restore local By Address Current Pair to Station Update Expansion Mode DHCP Enter IPv4 Address None/Station IDs Enter IPv4 Address Host Expand to Host Page 276 Toggle Enabled/ Disabled Toggle None/ Hostname Table 22-3 Speaker Station menu tree Speaker Station front screens menu Headset Sidetone Gain Adjust Level Microphone Headphone Limit Adjust Level Front Panel Headphone Gain Adjust Level Sidetone Control Tracking/Non-tracking/ Disabled HS Mic Type Electret/Dynamic Keyset 1 to 4 Keyset Assign Keysets Talk 1 to 4 Display SA Out Key All Talk Select Local Config or Role RMK Roles Up to 24 Channels Latching/Non-Latching/ Disabled Toggle Latching/NonLatching Toggle All Channels/ Visible Channels All Channels/Visible Channels/Disabled Headroom Toggle Normal/High Contour Filter Toggle Enable/Disable Loudspeaker Dim Slot n/Port A/B 4W Slot n/Port A/B 2W Slot n Ethernet High/Medium/Low Slot n Key Brightness High/Low, High/Off, Low/ Off, Off/Off Empty Channel Assign Disabled/Channel 1 to 24 Program Output Toggle Unmute/Mute Input Gain Adjust Level Output Gain Slot n Fiber OLED Brightness Screensaver Adjust Level GPO Trigger VOX Toggle Enabled/Disabled VOX Off Delay Adjust Level Channel Assign Disabled/channel 1 to 24 Program Output Toggle Unmute/Mute Audio Settings Station Settings Module Settings Networking Preferences Administration Software Diagnostics License Current Update Reset Pair to Station DHCP Toggle Enabled/ Disabled Enter Code Auto Nulling Start Mode Clear-Com/RTS Audio Pin 2/RTS Audio Pin 3 IP Address Enter IPv4 Address Input Gain Adjust Level Subnet Mask Enter IPv4 Address Output Gain Adjust Level Gateway Enter IPv4 Address GPO Trigger Current Settings RMK Input By Name None/Station IDs RMK Output By Address Enter IPv4 Address VOX Reset To Default VOX Off Delay Reboot Powerlines Networking Ethernet Keysets 1-4 Hardware Voice clients Page 277 Save Restore Adjust Level Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Toggle Enabled/ Disabled Adjust Level Table 22-4 Beltpack menu tree Local Config Beltpack Menu screens Roles Sidetone Gain Adjust Level Headphone Limit Adjust Level Headphone Gain Adjust Level Sidetone Control Tracking/Non-tracking/ Disabled HS Mic Type Electret/Dynamic Mic Headroom Toggle Normal/High Contour Filter Toggle Enable/Disable Left Keyset Channel Assign Right keyset Talk Vibrate On Call On/Off USB Flasher Roles Screensave Audio Settings Beltpack Settings Display Settings Network Channel Hostname Role Blank Disabled IP address Administration Diagnostics Page 278 Software version View hostname Software version Reset to default Reset Now Hardware PCB Powerline Powerline Keysets Keyset 1 - 2 View only Name (of Channel) Talkers Devices Main Station 2-wire 4-wire None/Channel 1-24/ Stacked key Latching/Non Latching/Disabled Disabled/Blinking/ Solid 23 Cabling reference You can connect HBP-2X Beltpacks using: A wide range of standard microphone (intercom) cable types (16 AWG – 26 AWG). CAT5, CAT5e and CAT6 cable types. XLR cable CAT5/6 cable Pin 1 Pin 1 and Pin 2 and shield/drain wire Pin 2 Pin 3, Pin 5 and Pin 7 Pin 3 Pin 4, Pin 6 and Pin 8 Table 23-1 Recommended cabling scheme Clear-Com recommends the following cable types: Belden 9207 for fixed installation Belden 9463F for portable installations Note: Cat 5 screen should be connected to chassis at one end of cable only. Note: Clear-Com recommends the use of shielded twisted pair cabling. You can also mix CAT cables and microphone cables when connecting to the HMS4X Main Station. For example, you might use CAT cables to trunk long distances, and flexible microphone cables to connect HBP-2X Beltpacks to bulkheads. Note: The cabling information provided in this guide is for guidance only. For in-depth, tailored advice on cabling, Clear-Com recommends that you contact your ClearCom representative. 23.1 Interoperability The optional interface modules (two-wire, four-wire, 10/100BaseT Ethernet and Fiber Channel) for the HMS-4X Main Station enable interoperability with your existing communications infrastructure. You can connect the HMS-4X Main Station to: Two-wire intercom systems and devices (including Encore and RTS) using standard microphone cable (16 AWG – 26 AWG). Four-wire intercom systems and devices (including Eclipse) using Ethernet (CAT) cable. Tip: For more information about integrating HelixNet Partyline into your existing communications infrastructure, see 18 Connecting to Other Intercom Systems. Page 279 23.2 Cable capacitance versus distance Standard microphone cables impose distance limitations at their upper limits due to cable capacitance. If your priority is audio quality, experiment with attaching one or two fewer devices to each line. Your choice of topology (daisy chain, star or tree) may also impact audio quality over distance. Manufacturer Cable type Gauge (AWG) Style Attenuation / 100m Belden 9463f 20 Std 16 dB Belden 9207 20 Std 9 dB Belden 1533P 24 Cat5e 11 dB Table 23-2: Cable capacitance Page 280 Quick reference: Cable capacity versus distance Beltpack Limit Distances 20 18 Number of Units 16 14 12 10 9463f 8 9207 6 9451 4 2 0 0 200 400 600 Limit Distance (meters) Page 281 800 1000 Remote Station Limit Distances 7 Number of Units 6 5 4 9463f 3 9207 9451 2 1 0 0 200 400 600 Limit Distance (meters) Page 282 800 1000 Speaker Station Limit Distances 7 Number of Units 6 5 4 9463f 3 9207 9451 2 1 0 0 200 400 600 800 1000 Limit Distance (meters) Note: The above graphs are intended as a general guide only. Actual cable performance may vary, depending on the conditions and complexity of the installation. Page 283 23.3 Cable connections The diagrams on the following pages reference the following labels and notes. Label Manufacturer Part Number Description 1 Clear-Com HMS-4X HelixNet Main Station 2 Belden 8760,9207 Or 9463F 18 or 20 AWG twisted pair cable terminated with 3-pin XLR 3 Middle Atlantic (or equivalent) CH-1 1 RU shielded chassis 4 Neutrik (or equivalent) NC3FD-L-B-1 3 pole female chassis mount 5 Neutrik (or equivalent) NC3MD-L-B-1 3 pole male chassis mount 6 Neutrik (or equivalent) NA3MDF 3 PIN XLR M-F FEED THRU ADAPTER 7 Belden (or existing cabling) 1351A or 1533P 24 AWG, shielded cat 6 cabling 8 Belden 8760,9207 or 9463F XLR3 M-F patch cord 9 Belden 8760,9207 or 18 or 20 AWG twisted pair cable 9463F Table 23-3 Label descriptions Label 1 Note Wire in accordance with Table 23-5 2 Equipment rack, breakout box chassis and patch panel must be connected to safety earth 3 Connect up to 32 wall plate locations to patch panel with individual CAT 5 cables 4 If multiple wall plates are co-located at a remote location, daisy chain their wiring at the remote location and connect a single CAT 5 cable from the remote location back to the patch panel 5 Use short length, high quality XLR patch cords with shielded connectors 6 Do not patch between separate power lines 7 Assemble item 6 to panel with male connectors to front Page 284 Table 23-4 Notes CAT5 XLR 1 1 2 1 3 2 4 3 5 3 6 2 7 2 8 3 Shield 1 Table 23-5 Wiring diagram Page 285 1 5 4 3 10 Partylines HELIXNET MAIN STATION 2 Wall Plate 5 8 10 Partylines 4 2 Partylines 1 3 7 Wall Plate 6 32 Partylines 5 4 Wall Plate 3 10 Partylines Wall Plate 5 8 10 Partylines 4 SCHEMATIC VIEW 6 3 1 32 PL Figure 23-1 Cabling schematic Page 286 7 Wall Plate Wall Plate 5 9 4 10 PL 7 6 F Wall Plate XLR XLR F M Wall Plate Wall Plate XLR 2 Page 287 M XLR XLR Figure 23-2 Cabling side view 6 XLR XLR POWER LINE #1A POWER LINE #1A WALL PLATE POWER LINE #1B POWER LINE #1B WALL PLATE Figure 23-3 Front view Page 288 24 Troubleshooting Issue Solution Why are the Talk keys flashing periodically? Flashing Talk keys may indicate a fault in the cable. Check the cable for short-circuit conditions and replace if necessary. The Call functionality on my analog beltpack is no longer working. HelixNet Partyline operates at different voltage levels than analog two-wire partyline systems. The analog beltpack may have been damaged if it was connected to a HelixNet Main Station partyline port. Contact Clear-Com for repair options. I cannot pass audio to wired / wireless intercom equipment over the Twowire module. Two-wire option modules require an external power supply. See 18 Connecting to Other Intercom Systems. Why do I hear an echo when interfacing via a two-wire audio port? Run auto-nulling. Echo occurs even after Two wire module has been auto-nulled. Check to ensure all open Talk keys are not latched and re-null. There is no audio or only partial audio (send or receive, but not both) between other audio systems / sources connected over four-wire. Check the cable used to connect the equipment. Ensure that all unused Talk keys in the system are unlatched. HelixNet to Eclipse four-wire connections only require a standard CAT cable, whereas other four-wire connections (to Tempest™, CellCom / FreeSpeak, and other systems) require an audio crossover cable. See: 2.2.1 HMS-4X Main Station rear panel: Interface modules 18 Connecting to Other Intercom Systems Page 289 Line 1 (or Line 2) LED is blinking red. There is a short-circuit somewhere on that Powerline. Unplug everything from that Powerline and add cables and Beltpacks one at a time until you find the short-circuit. Line 1 (or Line 2) LED is steady red and one or more Beltpack has no bars showing up for signal strength. There are digital errors or there is cross-talk on that Powerline. Look at the Diagnostics>Powerlines->Powerline 1(or 2) page. If the number of Beltpacks showing there is greater than what you physically connected to that Powerline, cross-talk is happening between the Powerlines. Make sure you are using properly shielded Mic cables or Cat cables. If the number of Beltpacks showing there does match what you physically connected to that Powerline and errors or high collision rate is displayed, verify that you don’t exceed the number of Beltpacks per Powerline or distance as per the Cable capacity versus distance table. High collision rate means communication issues on the powerline. Possible causes are: Unshielded or bad cables Powerline 1 looped back into Powerline 2 (or from one HMS to another) Cables too long Too many cables in the infrastructure (even unconnected strand count) Too many devices on the Powerline Faulty device I inserted my USB drive with a ccb file on it and the Administration>Software->Update menu shows “None”. Make sure that your USB drive is formatted with at least one partition. Make sure your .ccb file is in the root directory of the first partition on your USB drive. If not you can run diskpart on Windows Vista and later versions of Windows to create a partition. I upgraded to 1.1 but I cannot see the Networking menu. Make sure you properly inserted an Ethernet or Fiber module in one of the option module slots. You can verify that they are detected by looking at the Modules Settings menu. I powered up two Main Stations and they are not showing up in the Make sure your Ethernet of Fiber cable is properly connected to a router, a switch or another Main Station. There is a green LED Page 290 Networking > Stations list. beside each Ethernet and Fiber port to indicate that the connection is fine. Look at each station IP address and Subnet Mask under Networking > Preferences and make sure that they are part of the same subnet. Also make sure that their IP address is different from any other device on your IP network. My connection to the CCM is intermittent. This is generally caused by more than one device using the same IP address. Check with your network administrator that there is no IP clash. My device has gone into link-local mode. (IP address = 169.254.XX.XX) If your device is set to Dynamic Host Configuration Protocol (DHCP) and there is no DHCP available on the network it is connected to it will revert to link-local automatically. You need to allocate a static IP address to this device. See Chapter 4 for more information. Table 24-1: Troubleshooting Page 291 25 Compliance FCC notice This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communication. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. Changes or modifications not expressly approved by Clear-Com, LLC, an HM Electronics, Inc. company could void the user’s authority to operate this equipment. Industry Canada Compliance Statement This Class[A] digital device complies with Canadian ICES-003. Avis de conformité à la réglementation d'Industrie Canada Cet appareil numérique de la class[*] est conforme à la norme NMB-003 du Canada. Korean notice A급 기기 (업무용 방송통신기자재) 이 기기는 업무용(A급)으로 전자파적합기기로 서 판매자 또는 사용자는 이 점을 주의하시기 바라며, 가정외의 지역에서 사용하는 것을 목 적으로 합니다. The HMS-4X, HRM-4X, HBP-2X, HBP-2XS, HLI-2W2 and HLI-4W2 products comply with the following specifications: EN55022 Emissions EN55024 Immunity Electromagnetic Compatibility Directive 2004/108/EC Low Voltage Directive 2006/95/EC Page 292 Warning: This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. The HMS-4X, HLI-2W2 and HLI-4W2 products comply with the following specifications: UL 60065-7 CAN/CSA-C22.2 No.60065-3 IEC 60065-7 Waste Electrical And Electronic Equipment (WEEE) The European Union (EU) WEEE Directive (2002/96/EC) places an obligation on producers (manufacturers, distributors and/or retailers) to take-back electronic products at the end of their useful life. The WEEE Directive covers most ClearCom products being sold into the EU as of August 13, 2005. Manufacturers, distributors and retailers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements. Instructions for Disposal of WEEE by Users in the European Union The symbol shown below is on the product or on its packaging which indicates that this product was put on the market after August 13, 2005 and must not be disposed of with other waste. Instead, it is the user’s responsibility to dispose of the user’s waste equipment by handing it over to a designated collection point for the recycling of WEEE. The separate collection and recycling of waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local authority, your household waste disposal service or the seller from whom you purchased the product. Figure 25-1: WEEE Symbol Page 293
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