ThinkGear Connector User Guide

ThinkGear Connector User Guide
 ThinkGear Connector User Guide
March 25, 2015 March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. The NeuroSky® product families consist of hardware and software components for simple integration of this biosensor technology into consumer and industrial end­applications. All products are designed and manufactured to meet consumer thresholds for quality, pricing, and feature sets. NeuroSky sets itself apart by providing building block component solutions that offer friendly synergies with related and complementary technological solutions. NO WARRANTIES: THE NEUROSKY PRODUCT FAMILIES AND RELATED DOCUMENTATION IS PROVIDED "AS IS" WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, INCLUDING PATENTS, COPYRIGHTS OR OTHERWISE, OR FITNESS FOR ANY PARTICULAR PURPOSE. IN NO EVENT SHALL NEUROSKY OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, COST OF REPLACEMENT GOODS OR LOSS OF OR DAMAGE TO INFORMATION) ARISING OUT OF THE USE OF OR INABILITY TO USE THE NEUROSKY PRODUCTS OR DOCUMENTATION PROVIDED, EVEN IF NEUROSKY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. , SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU BECAUSE SOME JURISDICTIONS PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. USAGE OF THE NEUROSKY PRODUCTS IS SUBJECT TO AN END­USER LICENSE AGREEMENT. “Made for iPod,” “Made for iPhone,” and “Made for iPad” mean that an electronic accessory has been designed to connect specifically to iPod, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with iPod, iPhone, or iPad may affect wireless performance. March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Contents Introduction to the ThinkGear Connector Installation Using the Connector Windows XP/Vista/7 Starting the Connector Running TGC­Enabled Applications Mac OS X Starting the Connector Running TGC­Enabled Applications Configuration System Tray Preferences Panel Troubleshooting March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Introduction to the ThinkGear
Connector
ThinkGear™ Connector (TGC) is a program that runs in the background on your Windows PC and Mac, allowing special games and applications to react to your state of mind as they're detected by the headset with NeuroSky's ThinkGear sensor. No configuration is required ­­ just pair your headset with your computer, launch ThinkGear Connector, and start using TGC­enabled applications! March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Installation
ThinkGear Connector is automatically installed when you install the MindWave™ Application Compact Disc. If necessary, the installer will prompt you to install .NET Framework 3.5 or 4.0 based on its version. ThinkGear Connector can also be downloaded as a standalone application from this link: ​
http://developer.neurosky.com/docs/doku.php?id=thinkgear_connector_tgc March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Using the Connector
Windows XP/Vista/7/8/8.1
Starting the Connector Important:​
Before starting up ThinkGear Connector, make sure to pair your headset with your computer. For pairing instructions, refer to the documentation that came with your headset. ThinkGear Connector can be run from the ​
Start​
menu, by navigating to Programs​
­>​
NeuroSky (or NeuroSky­>MindWave Mobile)​
­>​
Utilities​
, and then clicking on the ​
ThinkGear Connector​
icon. When ThinkGear Connector is running, an icon will appear in the System Tray. This is the default state of ThinkGear Connector. Running TGC­Enabled Applications When a ThinkGear Connector­enabled application tries to connect, ThinkGear Connector will ​
automatically​
search for and connect to the paired headset. While ThinkGear Connector is searching for the headset, an hourglass icon will be shown in the System Tray. If the search was successful and ThinkGear Connector was able to connect to a headset, a notification bubble will appear, and the System Tray icon will change to a bright­blue "brain" icon. However, if the search was unsuccessful, ThinkGear Connector will display a notification bubble stating the error, and the System Tray icon will change to a red March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. exclamation. To ask the ThinkGear Connector to try to connect to a headset again, you can click on the notification bubble, click the "Retry headset connection" item in the right­click menu, or click the appropriate button in the ​
Preferences panel​
. Important:​
If ThinkGear Connector was unable to connect to a headset, please ensure the following: ● The headset's battery has enough charge and is turned on ● The headset is paired with your computer If you are still having problems connecting to the headset, refer to the Troubleshooting guide​
. Mac OS X 10.7/10.8/10.9/10.10
Starting the Connector Important:​
Before starting up ThinkGear Connector, make sure to pair your headset with your computer. For pairing instructions, refer to the documentation that came with your headset. ThinkGear Connector can be run from the ​
Applications​
folder, by navigating to MindWave(or MindWave Mobile)​
­>​
Utilities​
, and then clicking on the ​
ThinkGear Connector​
icon. When ThinkGear Connector is running, an icon will appear in the Menu Bar. This is the default state of ThinkGear Connector. Running TGC­Enabled Applications When a ThinkGear Connector­enabled application tries to connect, ThinkGear Connector will ​
automatically​
search for and connect to the paired headset. While ThinkGear Connector is searching for the headset, an hourglass icon will be shown in the System Tray. March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. If the search was successful and ThinkGear Connector was able to connect to a headset, a notification bubble will appear, and the System Tray icon will change to a bright­blue "brain" icon. However, if the search was unsuccessful, ThinkGear Connector will display a notification bubble stating the error, and the System Tray icon will change to a red exclamation. To ask the ThinkGear Connector to try to connect to a headset again, you can click on the notification bubble, click the "Retry headset connection" item in the right­click menu, or click the appropriate button in the Preference­>Troubleshooting section(this only apply to windows). Important:​
If ThinkGear Connector was unable to connect to a headset, please ensure the following: ● The headset's battery has enough charge and is turned on ● The headset is paired with your computer If you are still having problems connecting to the headset, refer to the Troubleshooting guide​
. March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Configuration
System Tray
By right­clicking on the System Tray icon, you can quickly be notified of the status of ThinkGear Connector, as well as perform a variety of actions. Item Description Status Display the number of applications connected to ThinkGear Connector (figure shows no active connection) Retry headset connection Attempt to connect to the headset again. This only shows up when there was a failed connection attempt NeuroSky Support Site Open a browser window to the ​
NeuroSky support site Report a Bug... Open up your e­mail client to report a bug to NeuroSky Check for Updates... Checks online for any updates to ThinkGear Connector, and notifies the user if there is. Preferences... Open up the ​
Preferences​
panel About ThinkGear Connector Open up a panel showing miscellaneous information about ThinkGear Connector (e.g. version numbers) Quit Quit ThinkGear Connector March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Preferences Panel
By opening the Preferences panel, you can configure a number of operating and startup options. Item Description Starting port Specifies the default serial port searched by ThinkGear Connector Status Show the status of the headset connection Enable ThinkGear Connector on startup If checked, ThinkGear Connector will also be started when Windows starts up March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. Troubleshooting
ThinkGear Connector doesn't seem to be able to connect to my headset 1.Check that the headset is turned on and paired to your computer, then retry the connection attempt several times by either clicking on the error notification balloon, or by clicking ​
Retry connection​
in the Preferences panel. If that doesn't work, re­pair the headset, then restart ThinkGear Connector. 2. Another uncommon but possible cause of TGC being unable to connect is that TGC may not have been able to completely or properly install itself due to an overly­aggressive Antivirus or Firewall program that prevented part of the installation. **For Windows users**, please follow these steps: 1. Uninstall the MindWave software by going to Add/Remove devices, and removing the "NeuroSky MindWave" software. 2. Next, restart the computer and disable all Antivirus and Firewall programs. 3. Finally, re­install the MindWave software. **For Mac users**, please follow these steps: 1. Disable all Antivirus and Firewall programs. 2. Next, re­install the MindWave software. If this does not resolve the issue, please see the following article: http://support.neurosky.com/kb/mindwave/thinkgear­connector­is­disconnecting­often http://support.neurosky.com/kb/mindwave/cant­find­mindwave­or­cant­connect­mindw
ave­to­application ThinkGear Connector won't start properly, because it wasn't able to listen on the desired port. If you see an error message trying to start ThinkGear Connector, restart your computer and try starting ThinkGear Connector again. March 25, 2015​
| © 2015 ​
NeuroSky, Inc.​
All Rights Reserved. 
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