XLR-PLUS-AU - Jetmaster Vic

XLR-PLUS-AU - Jetmaster Vic
Owner’s Manual
Installation and Operation
Model:
XLR-PLUS-N-AU
XLR-PLUS-PB-AU
SAI Global
Ref No GSCS20194
AS4553:2008
NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly
could result in serious injury, death, or
property damage.
• DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this
or any other appliance.
• What to do if you smell gas
- DO NOT try to light any appliance.
- DO NOT touch any electrical switch. DO NOT
use any phone in your building.
- Leave the building immediately.
- Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
- If you cannot reach your gas supplier, call the
fire department.
• Installation and service must be performed by
a qualified installer, service agency, or the gas
supplier.
• Leave this manual with
party responsible for use
and operation.
D
DI O N
SC OT
AR
D
DANGER
HOT GLASS WILL
CAUSE BURNS.
DO NOT TOUCH GLASS
UNTIL COOLED.
NEVER ALLOW CHILDREN
TO TOUCH GLASS.
A barrier designed to reduce the risk of
burns from the hot viewing glass is provided
with this appliance and shall be installed for
the protection of children and other at-risk
individuals.
This is a room sealed appliance and no other ventilation
is required than what is provided.
NOTE: NOT INTENDED FOR
FIREPLACE INSERT.
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIALS NEAR THIS APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILE IT IS IN OPERATION.
DO NOT MODIFY THIS APPLIANCE.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
1
PLEASE READ THIS MANUAL BEFORE INSTALLING
AND USING THIS APPLIANCE.
MODELS: XLR-PLUS-N-AU,
XLR-PLUS-PB-AU
ARE SAI GLOBAL APPROVED FOR
NATURAL GAS, PROPANE OR ULPG
AS A BALANCED FLUE HEATER.
Refer to the appliance data plates for gas
consumptions and pressures.
Installation of this appliance should only be
carried out by an authorized person in accordance with the manufacturer's instructions. Appliance is to be installed in full
compliance with the National Gas Installation Standard AS5601, the manufacturer's
instructions, and any local authorities' requirements for gas, electrical and building
regulations.
This appliance and its components are
tested and safe when installed in accordance with this Installation Manual. Report
to your dealer any parts damaged in shipment, specifically check glass condition.
The gas logs and flue system components
are in separate packages. Read all instructions before starting installation and
follow these instructions carefully during
installation to ensure maximum benefit and
safety. Failure to follow them will void your
warranty and may present a fire hazard.
The Heat & Glo, a brand of Hearth & Home
Technologies warranty will be voided by,
and Heat & Glo, a brand of Hearth & Home
Technologies disclaims any responsibility
for the following actions:
•Installation of any damaged heater or
flue system component
• Modification of the heater or balanced
flue system installation other than as
instructed by Heat & Glo, a brand of
Hearth & Home Technologies.
•Improper positioning of the gas logs or
the glass door
• Installation and/or use of any component
part not manufactured or approved by
Heat & Glo, brand of Hearth & Home
Technologies, not withstanding any
independent testing laboratory or other
party approval of such component part
or accessory.
It is the responsibility of the professionals involved with the service and
installation of the appliance to test the operation of the appliance before
leaving the installation site.
IMPORTANT: Read all instructions carefully before starting installation.
Failure to follow these installation instructions may result in a possible fire
hazard and will void the warranty. Save this manual for future reference.
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
Copyright 2016 • Printed in U.S.A.
2
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Read this manual before installing or operating this appliance.
Please retain this owner’s manual for future reference.
A.Congratulations
This owner’s manual should be retained for future
reference. We suggest that you keep it with your other
important documents and product manuals.
Congratulations on selecting a Heat & Glo gas fireplace, an
elegant and clean alternative to wood burning fireplaces.
The Heat & Glo gas fireplace you have selected is designed
to provide the utmost in safety, reliability, and efficiency.
The information contained in this owner’s manual, unless
noted otherwise, applies to all models and gas control
systems.
As the owner of a new fireplace, you’ll want to read and
carefully follow all of the instructions contained in this
owner’s manual. Pay special attention to all cautions and
warnings.
Your new Heat & Glo gas fireplace will give you years of
durable use and trouble-free enjoyment. Welcome to the
Heat & Glo family of fireplace products!
Homeowner Reference Information
We recommend that you record the following pertinent
information about your fireplace.
Model Name:____________________________________________ Date purchased/installed:___________________
Serial Number:___________________________________________ Location on fireplace:______________________
Dealership purchased from:________________________________ Dealer Phone:___________________________
Notes:________________________________________________________________________________________
_____________________________________________________________________________________________
Listing Label Information/Location
The model information regarding your specific fireplace can be found on
the rating plate usually located in the control area of the fireplace.
Type of Gas
SAI Global Certification Nº:
DMS (mm)
E
PL
M
SA
Model Number
Serial Number
xxxx-xxx
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
3
Safety Alert Key:
• DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury.
• WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury.
• CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.
• NOTICE: Used to address practices not related to personal injury.
Table of Contents
A.Congratulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
 B. Limited Lifetime Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . 6
C.Clearances. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
D. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . . 21
1 Listing and Code Approvals
6 Termination Locations
A. Appliance Certification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
A. Vent Termination Minimum Clearances. . . . . . . . . . . . . . . 22
 B. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . . . 9
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Non-Combustible Materials Specification. . . . . . . . . . . . . .
E. Combustible Materials Specification . . . . . . . . . . . . . . . . . .
F. Electrical Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
9
9
9
9
User Guide
2 Operating Instructions
A. Gas Fireplace Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Your Fireplace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Clear Space. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Decorative Doors and Fronts. . . . . . . . . . . . . . . . . . . . . . .
E. Decorative Media Options . . . . . . . . . . . . . . . . . . . . . . . . .
F. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G. Remote Controls, Wall Controls and Wall Switches. . . . . .
H. IPI Battery Tray/Battery Installation . . . . . . . . . . . . . . . . . .
I. Before Lighting Fireplace. . . . . . . . . . . . . . . . . . . . . . . . . .
I. Lighting Instructions (IPI). . . . . . . . . . . . . . . . . . . . . . . . . .
J. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . .
K. After Fireplace is Lit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
L. Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . .
10
10
11
11
11
11
11
11
11
12
13
14
14
3 Maintenance and Service
A. Maintenance Tasks-Homeowner . . . . . . . . . . . . . . . . . . . . 15
B. Maintenance Tasks-Qualified Service Technician . . . . . . . 16
4 Getting Started
Installer Guide
A. Typical Appliance System. . . . . . . . . . . . . . . . . . . . . . . . .
B. Design and Installation Considerations . . . . . . . . . . . . . . .
C. Tools and Supplies Needed. . . . . . . . . . . . . . . . . . . . . . . .
D. Inspect Appliance and Components. . . . . . . . . . . . . . . . . .
17
18
18
18
5 Framing and Clearances
A. Selecting Appliance Location. . . . . . . . . . . . . . . . . . . . . . . 19
B. Constructing the Appliance Chase. . . . . . . . . . . . . . . . . . . 20
4
7 Vent Information and Diagrams
A. Approved Pipe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. Vent Table Key. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Use of Elbows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Measuring Standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Vent Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
24
24
24
24
24
8 Vent Clearances and Framing
A. Pipe Clearances to Combustibles . . . . . . . . . . . . . . . . . . .
B. Wall Penetration Framing. . . . . . . . . . . . . . . . . . . . . . . . . .
C. Install the Ceiling Firestop . . . . . . . . . . . . . . . . . . . . . . . . .
D. Install Attic Insulation Shield. . . . . . . . . . . . . . . . . . . . . . . .
31
31
32
33
9 Appliance Preparation
A. Top Vent. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
B. Securing and Leveling the Appliance. . . . . . . . . . . . . . . . . 35
C. Installing the Optional Heat-Zone®-240V Kit. . . . . . . . . . . . 35
10 Installing Vent Pipe (SLP Pipe)
A. Assemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . . .
B. Assemble Slip Sections. . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Secure The Vent Sections. . . . . . . . . . . . . . . . . . . . . . . . .
D. Disassemble Vent Sections. . . . . . . . . . . . . . . . . . . . . . . .
E. Install Decorative Ceiling Components . . . . . . . . . . . . . . .
F. Install Metal Roof Flashing. . . . . . . . . . . . . . . . . . . . . . . . .
G. Assemble and Install Storm Collar. . . . . . . . . . . . . . . . . . .
H. Install Vertical Termination Cap . . . . . . . . . . . . . . . . . . . . .
I. Install Decorative Wall Components . . . . . . . . . . . . . . . . .
J. Heat Shield Requirements for Horizontal Termination. . . .
K. Install Horizontal Termination Cap. . . . . . . . . . . . . . . . . . .
36
37
37
38
38
39
39
40
40
40
41
11 Gas Information
A. Gas Pressure Requirements . . . . . . . . . . . . . . . . . . . . . . . 42
B. Gas Connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
C. High Altitude Installations. . . . . . . . . . . . . . . . . . . . . . . . . . 43
12 Electrical Information
A. Wiring Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
B. IntelliFire Plus™ Ignition System Wiring . . . . . . . . . . . . . .
C. Optional Accessories Requirements . . . . . . . . . . . . . . . . .
D. Junction Cord Information. . . . . . . . . . . . . . . . . . . . . . . . .
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
44
44
44
45
E. Electrical Service and Repair. . . . . . . . . . . . . . . . . . . . . . . 45
F. Blower . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
G. Control Module Operation . . . . . . . . . . . . . . . . . . . . . . . . . 46
13 Finishing
A. Framing and Finishing Instructions . . . . . . . . . . . . . . . . . .
B. Mantel and Wall Projections. . . . . . . . . . . . . . . . . . . . . . . .
C. Facing Material. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Decorative Fronts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
53
56
57
58
14 Appliance Setup
A. Remove Fixed Glass Assembly. . . . . . . . . . . . . . . . . . . . .
B. Remove the Shipping Materials. . . . . . . . . . . . . . . . . . . . .
C. Clean the Appliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
D.Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Fixed Glass Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .
F. Install the Mesh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
G. Air Shutter Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
H. Media Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
I. Verify Performance of Appliance . . . . . . . . . . . . . . . . . . . .
60
60
60
60
60
60
61
61
61
15 Troubleshooting
A. IntelliFire Plus™ Ignition System. . . . . . . . . . . . . . . . . . . . 62
16 Component Access
A. Decorative Front and Fixed Glass Assembly Removal . . .
B. Valve Pressure Taps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Control Module Access. . . . . . . . . . . . . . . . . . . . . . . . . . .
D. Media Tray Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Burner and Base Pan Removal. . . . . . . . . . . . . . . . . . . . .
F. Access Through the Valve Assembly. . . . . . . . . . . . . . . . .
G. Gas Valve Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . .
H. Pilot Assembly Replacement. . . . . . . . . . . . . . . . . . . . . . .
65
65
65
65
65
66
67
67
17 Reference Materials
A. Appliance Dimension Diagram. . . . . . . . . . . . . . . . . . . . . .
B. Maintenance Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
C. Vent Components Diagrams . . . . . . . . . . . . . . . . . . . . . . .
D. Service Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
E. Contact Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
68
69
70
74
77
 = Contains updated information.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
5
B. Limited Lifetime Warranty
AUSTRALIAN WARRANTY INFORMATION
Warranty information in the attached manual is for international markets,
not Australia. For Australian warranty information, please see below.
Hearth & Home Technologies (HHT)
7571 215th Street West, Lakeville, MN 55044
0011-1-651-345-1777
www.heatnglo.com
HHT extends the following manufacturer’s warranty for HHT gas, wood, pellet, coal and electric hearth appliances that are
purchased from an HHT authorized dealer.
HHT warrants to the original owner of the HHT appliance at the site of installation, and to any transferee taking ownership
of the appliance at the site of installation within two years following the date of original purchase, that the HHT appliance will
be free from defects in materials and workmanship at the time of manufacture.
After installation, if covered components manufactured by HHT are found to be defective in materials or workmanship during
the applicable warranty period, HHT will, at its option, repair or replace the covered components. HHT, at its own discretion,
may fully discharge all of its obligations under this manufacturer’s warranty by replacing the product itself or refunding the
verified purchase price of the product itself. The maximum amount recoverable under this warranty is limited to the purchase
price of the product. This warranty is subject to conditions, exclusions and limitations as described below.
Warranty coverage begins on the date of original purchase. In the case of new home construction, coverage under this
manufacturer’s warranty begins on the date of first occupancy of the dwelling or six months after the sale of the product by
an independent, authorized HHT dealer/ distributor, whichever occurs earlier. The warranty period for this manufacturer’s
warranty shall commence no later than 24 months following the date of product shipment from HHT, regardless of the installation or occupancy date. The manufacturer’s warranty period for parts and labour for covered components is produced in
the following table.
The term “Limited Lifetime” in the table below is defined as: 20 years from the beginning date of warranty coverage for gas
appliances, and 10 years from the beginning date of warranty coverage for wood, pellet and coal appliances. These time
periods reflect the minimum expected useful lives of the designated components under normal operating conditions.
Warranty Period
Parts
Labor
1 Year
2 years
Heat & Glo Manufactured Appliances and Venting
Wood
Pellet
EPA
Wood
Coal
Electric
Venting
X
X
X
X
X
X
X
X
X
X
Igniters, Electronic
Components, and Glass
X
X
X
Factory-installed blowers
X
X
X
3 years
All Parts and Material Except
as covered by Conditions,
Exclusion, and Limitations listed
Molded refractory panels
X
2000-645C (10-15)
6
Components Covered
Gas
Firepots and burnpots
Page 1 of 3
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Warranty Period
Parts
Labor
Heat & Glo Manufactured Appliances and Venting
Gas
Wood
5 years 1 years
7 years 3 years
X
Components Covered
Pellet
EPA
Wood
X
X
Castings & baffles
X
X
Manifold tubs HEAT & GLO
chimney and termination
Coal
10 years 1 year
X
Limited
3 year
Lifetime
X
X
X
X
X
90 Days
X
X
X
X
X
Electric
Venting
Burners, logs and refractory
Firebox and heat exchanger
X
X
All Replacement Parts
beyond warranty period
OTHER RIGHTS
The HHT manufacturer’s warranty is in addition to other rights and remedies that you may have under Australian
law.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or
damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality
and the failure does not amount to a major failure.
WARRANTY CONDITIONS AND EXCLUSIONS:
•
•
The HHT manufacturer’s warranty only covers HHT appliances that are purchased through an HHT authorized dealer
or distributor. A list of HHT authorized dealers is available on the HHT branded websites.
This warranty is only valid while the HHT appliance remains at the site of original installation.
WARRANTY EXCLUSIONS:
This HHT manufacturer’s warranty does not cover the following:
• Changes in surface finishes as a result of normal use. As a heating appliance, some changes in color of interior and
exterior surface finishes may occur. This is not a flaw and is not covered under warranty.
• Damage to printed, plated, or enamelled surfaces caused by fingerprints, accidents, misuse, scratches, melted items,
or other external sources and residues left on the plated surfaces from the use of abrasive cleaners or polishes.
• Repair or replacement of parts that are subject to normal wear and tear during the warranty period. These parts include: paint, wood, pellet and coal gaskets, firebricks, grates, flame guides, light bulbs, batteries and the discoloration
of glass.
• Expansion, contraction, or movement of certain parts causing noise. These conditions are normal and complaints
related to this noise are not covered by this warranty.
• Damages resulting from: (1) failure to install, operate, or maintain the appliance in accordance with the installation
instructions, operating instructions, and listing agent identification label furnished with the appliance; (2) failure to install the appliance in accordance with local building codes; (3) shipping or improper handling; (4) improper operation,
abuse, misuse, continued operation with damaged, corroded or failed components, accident, or improperly/incorrectly
performed repairs; (5) environmental conditions, inadequate ventilation, negative pressure, or drafting caused by
tightly sealed constructions, insufficient make-up air supply, or handling devices such as exhaust fans or forced air furnaces or other such causes; (6) use of fuels other than those specified in the operating instructions; (7) installation or
use of components not supplied with the appliance or any other components not expressly authorized and approved
by HHT (8) modification of the appliance not expressly authorized and approved by HHT in writing; and/or (9) interruptions or fluctuations of electrical power supply to the appliance.
2000-645C (10-15)
Page 2 of 3
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
7
•
•
•
•
Non Heat & Glo venting components, hearth components or other accessories used in conjunction with the appliance.
Any part of a pre-existing fireplace system in which an insert or a decorative gas appliance is installed.
Removal, installation, reinstallation, set up or any other costs associated with a claim including travel and shipping
charges for parts
HHT’s obligation under this warranty does not extend to the appliance’s capability to heat the desired space. Information is provided to assist the consumer and the dealer in selecting the proper appliance for the application. Consideration must be given to appliance location and configuration, environmental conditions, insulation and air tightness of
the structure.
This warranty is void if:
• The appliance has been over-fired or operated in atmospheres contaminated by chlorine, fluorine, or other damaging
chemicals. Over-firing can be identified by, but not limited to, warped plates or tubes, rust colored cast iron, bubbling,
cracking and discoloration of steel or enamel finishes.
• The appliance is subjected to prolonged periods of dampness or condensation.
There is any damage to the appliance or other components due to water or weather damage which is the result of, but not
limited to, improper chimney or venting installation.
HOW TO CLAIM
•
•
•
•
•
To make a claim against this warranty, contact your local distributor during regular business hours. See addresses
below for a dealer nearest you. (Vic) Pty Ltd ACN 005 872 159 (Jetmaster).
Additional service fees may apply if you are seeking warranty service from a dealer other than the dealer from whom
you originally purchased the product.
Check with Jetmaster in advance for any costs to you when arranging a warranty call. Travel and shipping charges for
parts are not covered by this manufacturers’ warranty.
HHT and Jetmaster will assess your claim. HHT or Jetmaster may need to inspect the product as part of the assessment of your claim. If the product requires inspection, HHT or Jetmaster will discuss with you the best way for this to
occur.
To make a claim under this manufacturer’s warranty, you must be able to prove when you purchased the product. The
easiest way to do this is through your original proof of purchase, for example your invoice or receipt. However, if you
do not have your original proof of purchase HHT or Jetmaster may accept other evidence of the date of purchase.
Melbourne
Perth
Sydney
Jetmaster
444 Swan Street
Richmond 3121
(03) 9429-5573
Fireplace Corner
277 Lord Street
East Perth 6000
(08) 9228-2600
Jetmaster
10 Martin Avenue
Arncliff 2205
(02) 9597-7222
2000-645C (10-15)
8
Page 3 of 3
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
1
Listing and Code Approvals
A. Appliance Certification
C. High Altitude Installations
LABORATORY: SAI GLOBAL / VIPAC
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
TYPE: Gas Space Heating Appliance
When installing above 2000 ft. (610 m) elevation:
STANDARD: AS4553:2008
Reduce input rate 4% for each 1000 ft. (305 m) above
2000 ft. (610 m).
The Heat & Glo gas appliances discussed in this Installer’s
Guide have been tested to certification standards and listed
by the applicable laboratories.
D. Non-Combustible Materials Specification
This appliance must be installed in accordance with the
rules in force.
NOX Class 5 for G20, NOX Class 5 for G31
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC (1382 °F) shall be considered non-combustible materials.
MODELS: XLR-PLUS-N-AU, XLR-PLUS-PB-AU
B. Gas Pressure Requirements
Pressure requirements for XLR-PLUS fireplaces are
shown in table below.
Two taps are provided on the right hand side of the gas
control for a test gauge connection to measure the inlet
and outlet pressures.
The fireplace and its individual shut-off valve must be disconnected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 3.4 kPa.
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
E. Combustible Materials Specification
Materials made of or surfaced with wood, compressed paper, plant fibers, plastics, or other material that can ignite
and burn, whether flame proofed or not, or plastered or
unplastered shall be considered combustible materials.
F. Electrical Codes
All electrical safety testing has been done following the EN
60335-2-102 standard. Local codes apply.
If the fireplace must be isolated from the gas supply piping system by closing an individual shut-off valve, it must
be of the handle-less type.
Natural Gas
Propane
ULPG
1.13 - 3.40 kPa
2.75 - 3.40 kPa
2.75 - 3.40 kPa
.80 kPa
2.36 kPa
2.36 kPa
Gas Rate
.405 m3/h
.134 m3/h
.111 m3/h
Maximum Gas Consumption
26 MJ/h
25 MJ/h
21 MJ/h
DMS 42 (2.37 mm)
DMS .057 (1.450 mm)
DMS 55 (1.30)
Ø .023 (.584 mm)
Ø .014 (.356 mm)
Ø .014 (.356 mm)
Inlet Gas Pressure
 * Outlet (Manifold) Gas Pressure
Burner Injector
Pilot Injector
 * The allowable Outlet (Manifold) Gas Pressure ranges are: Natural Gas .80 - .95 kPa and Propane/ULPG 2.37 - 2.61 kPa.
Columns highlighted in gray = The gas control valve supplied with this product is approved for a maximum
inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed
upstream from the gas control valve.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
9
2
User Guide
Operating Instructions
A. Gas Fireplace Safety
• Install a physical barrier such as:
- A decorative firescreen.
WARNING
- Adjustable safety gate.
HOT SURFACES!
Glass and other surfaces are hot during
operation AND cool down.
Hot glass will cause burns.
• DO NOT touch glass until it is cooled
• NEVER allow children to touch glass
• Keep children away
• CAREFULLY SUPERVISE children in same room as
fireplace.
• Alert children and adults to hazards of high temperatures.
High temperatures may ignite clothing or other
flammable materials.
• Keep clothing, furniture, draperies and other flammable
materials away.
This appliance has been supplied with an integral barrier
to prevent direct contact with the fixed glass panel. DO
NOT operate the appliance with the barrier removed.
Contact your dealer or Hearth & Home Technologies if the
barrier is not present or help is needed to properly install one.
WARNING! Choking Hazard! Keep glass rock media
out of reach of children.
If you expect that small children or vulnerable adults may
come into contact with this fireplace, the following precautions are recommended:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
• Never leave children alone near a hot fireplace, whether
operating or cooling down.
• Teach children to NEVER touch the fireplace.
• Consider not using the fireplace when children will be
present.
Contact your dealer for more information, or visit: www.
hpba.org/safety-information.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months,
vacations, trips, etc):
• Remove batteries from remote controls.
• Turn off wall controls.
• Unplug 6 volt adapter plug and remove batteries on IPI
models.
B. Your Fireplace
WARNING! DO NOT operate fireplace before reading and understanding operating instructions. Failure
to operate fireplace according to operating instructions
could cause fire or injury.
DECORATIVE DOORS
(NOT SHOWN)
SECTION 2.D.
FIXED GLASS ASSEMBLY
(NOT SHOWN)
SECTION 14.E.
CLEAR SPACE
SECTION 2.C.
Figure 2.1 General Operating Parts
10
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
C. Clear Space
F. Fixed Glass Assembly
WARNING! DO NOT place combustible objects in front
of the fireplace or block louvers. High temperatures may
start a fire. See Figure 2.2.
See Section 14.E.
Avoid placing candles and other heat-sensitive objects on
mantel or hearth. Heat may damage these objects.
G. Remote Controls, Wall Controls and Wall
Switches
Follow the instructions supplied with the control installed
to operate your fireplace:
For safety:
• Install a switch lock or a wall/remote control with child
protection lockout feature.
• Keep remote controls out of reach of children.
See your dealer if you have questions.
H. IPI Battery Tray/Battery Installation
The IntelliFire Plus™ PlusTM system has a battery backup
option. Battery longevity and performance will be affected
by the service temperatures of this appliance.
CL
3 F EAR
OF T. IN SPA
FIR FR CE
EP ON
LA T
CE
NOTICE: Batteries should only be used as a power source
in the event of an emergency such as an outage.
I. Before Lighting Fireplace
Before operating this fireplace for the first time, have a
qualified service technician:
Figure 2.2 Clear Space
D. Decorative Doors and Fronts
WARNING! Risk of Fire! Install ONLY doors or fronts
approved by Hearth & Home Technologies. Unapproved
doors or fronts may cause fireplace to overheat.
This decorative front has been supplied with an
integral barrier to prevent direct contact with the fixed
glass panel. DO NOT operate the fireplace with the
barrier removed.
Contact your dealer or Hearth & Home Technologies if
the barrier is not present or help is needed to properly
install one.
• Verify all shipping materials have been removed from
inside and/or underneath the firebox.
• Verify that rock media tray is securely fastened to the
base pan.
• Check the wiring.
• Check the air shutter adjustment.
• Ensure that there are no gas leaks.
• Ensure that the glass is sealed and in the proper position
and that the integral barrier is in place.
WARNING! Risk of Fire or Asphyxiation! DO NOT operate fireplace with fixed glass assembly removed.
For more information refer to the instructions supplied with
your decorative door or front.
E. Decorative Media Options
This appliance ships standard without a decorative media
option. For installation and removal of these decorative
media options, refer to installation instructions which ship
with the media options.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
11
I. typical Instructions (IPI)
The IPI system may be operated with four C-cell batteries. When using batteries, unplug the transformer. To prolong battery
life, remove them when using the transformer.
FOR YOUR SAFETY
READ BEFORE LIGHTING
LIGHTING
INSTRUCTIONS (IPI)
WARNING: If you do not follow these instructions exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
1. This appliance is equipped with an ignition
device which automatically lights the burner.
DO NOT try to light the burner by hand.
A.This appliance is equipped with an
intermittent pilot ignition (IPI) device
which automatically lights the burner. DO NOT try to light the burner by
hand.
• Immediately call your gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions.
B.BEFORE LIGHTING, smell all around
the appliance area for gas. Be sure to
smell next to the floor because some
gas is heavier than air and will settle
on the floor.
C.DO NOT use this appliance if any
part has been under water. Immediately call a qualified service technician to inspect the appliance and
to replace any part of the control
system and any gas control which
has been under water.
WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electric switch; do
not use any phone in your building.
WARNING:
CAUTION:
DO NOT CONNECT LINE VOLTAGE (110/120 VAC OR 220/240
VAC) TO THE CONTROL VALVE.
Hot while in operation. DO NOT touch.
Keep children, clothing, furniture, gasoline and other liquids having flammable
vapors away.
Improper installation, adjustment, alteration, service or maintenance can
cause injury or property damage. Refer to the owner’s information manual
provided with this appliance.
This appliance needs fresh air for
safe operation and must be installed
so there are provisions for adequate
combustion and ventilation air.
If not installed, operated, and maintained in accordance with the manufacturer’s instructions, this product could
expose you to substances in fuel or
fuel combustion which are known to the
State of California to cause cancer, birth
defects, or other reproductive harm.
Keep burner and control compartment
clean. See installation and operating
instructions accompanying appliance.
GAS
VALVE
• If you cannot reach your gas supplier, call the fire department.
DO NOT operate the appliance with
fixed glass assembly removed, cracked
or broken. Replacement of the fixed
glass assembly should be done by a
licensed or qualified service person.
NOT FOR USE
WITH SOLID FUEL
For use with natural gas and propane.
A conversion kit, as supplied by the
manufacturer, shall be used to convert
this appliance to the alternate fuel.
2. Wait five (5) minutes to clear out any gas.
Then smell for gas, including near the floor. If
you smell gas, STOP! Follow “B” in the Safety
Information located on the left side of this label. If you do not smell gas, go to next step.
3. To light the burner:
Equipped with wall switch: Turn ON/OFF switch
to ON.
Equipped with remote or wall control: Press
ON or FLAME button.
Equipped with thermostat: Set temperature to
desired setting.
4. If the appliance does not light after three tries,
call your service technician or gas supplier.
TO TURN OFF
GAS TO APPLIANCE
1. Equipped with wall switch: Turn ON/OFF switch
to OFF.
Equipped with remote or wall control: Press
OFF button.
Equipped with thermostat: Set temperature to
lowest setting.
2.Service technician should turn off electric
power to the control when performing service.
Also Certified for Installation in a
Bedroom or a Bedsitting Room.
For assistance or additional information, consult a qualified installer, service agency or the gas supplier.
For additional information on operating your
Hearth & Home Technologies fireplace, please refer to www.fireplaces.com.
Final inspection by
12
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
593-913G
J. Control Module Operation
1. The control module has an ON/OFF/REMOTE selector
switch that must be set.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
optional remote. The unit should be in the OFF position
during installation, service, fuel conversion, and in the
event that the control goes into LOCK-OUT mode as a
result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for initial
installation and inspection.
REMOTE Position: Appliance will initiate commands from
a wired wall switch and/or one of the optional wireless
remote options.
Nine Hour Safety Shutdown Feature
This appliance has a safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the wall
switch or optional remote.
2. A wall switch can be wired into the control module brown
and red wires. See Figure 12.1.
3. The control module has safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the wall
switch or optional remote.
4. If you intend to use both a wired wall switch and an optional
remote control to operate your fireplace, the wall switch
will override any commands given by the remote.
MODULE
SELECTOR
SWITCH
WIRE LEAD FROM
REGULATOR CONNECTS HERE
LP/NG GAS-TYPE
SELECTOR SWITCH
Figure 2.3 Control Module
Note: The HI/LO and LP/NG switches on the control module
are non-functional on the XLR-PLUS fireplace.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
13
K. After Fireplace is Lit
Initial Break-in Procedure
• The fireplace should be run three to four hours
continuously on high.
• Turn the fireplace off and allow it to completely cool.
• Remove fixed glass assembly. See Section 14.E.
• Clean fixed glass assembly. See Section 3.A.
• Replace the fixed glass assembly and run continuously
on high an additional 12 hours.
This cures the materials used to manufacture the fireplace.
NOTICE! Open windows for air circulation during fireplace break-in.
• Some people may be sensitive to smoke and odors.
• Smoke detectors may activate.
L. Frequently Asked Questions
ISSUE
SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the fireplace warms, this condensation will disappear.
Blue flames
This is a result of normal operation and the flames will begin to yellow as the fireplace is allowed
to burn for 20 to 40 minutes.
Odor from fireplace
When first operated, this fireplace may release an odor for the first several hours. This is caused
by the curing of materials from manufacturing. Odor may also be released from finishing materials
and adhesives used near the fireplace. These circumstances may require additional curing related
to the installation environment.
Film on the glass
This is a normal result of the curing process of the paint. Glass should be cleaned within 3 to 4
hours of initial burning. A non-abrasive cleaner such as gas appliance glass cleaner may be necessary. See your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the
sound produced by a furnace or heating duct. This noise does not affect the operation or longevity
of the fireplace.
Wall above appliance feels hot to
the touch.
No action necessary. This appliance ships with a non-combustible material attached. Specifications of the attached non-combustible material are listed in Section 1.E.
Glass rock media changes color
or luster
This is the normal response to prolonged heat exposure. The glass rock media may lose some
of its luster over time. See your dealer for replacement media.
14
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
3
Maintenance and Service
Any safety screen or guard removed for servicing must be
replaced prior to operating the fireplace.
When properly maintained, your fireplace will give you
many years of trouble-free service. We recommend annual service by a qualified service technician.
All parts listed in this manual may be ordered from an authorized dealer. A list of available service parts is located in
Section 17.C of this manual and in the installation instructions included in decorative media.
A. Maintenance Tasks-Homeowner
Installation and repair should be done by a qualified service
technician only. The fireplace should be inspected before
use and at least annually by a professional service person.
The following tasks may be performed annually by the
homeowner. If you are uncomfortable performing any of
the listed tasks, please call your dealer for a service appointment.
CAUTION! Risk of Burns! The fireplace should be turned
off and cooled before servicing.
Glass Cleaning
Frequency: Annually
By: Homeowner
Tools needed: Protective gloves, stable work surface
• Refer to the installation instructions which ship with the
decorative door.
• Assess condition of screen and replace as necessary.
• Inspect for scratches, dents or other damage and repair as
necessary.
• Check that louvers are not blocked.
• Vacuum and dust surfaces.
Venting
Frequency: Seasonally
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.
• Verify termination cap clearance to subsequent construction
(building additions, decks, fences, or sheds). See Section
6.
• Inspect for corrosion or separation.
• Verify weather stripping, sealing and flashing remains intact.
• Inspect draft shield to verify it is not damaged or missing.
Frequency: Seasonally
By: Homeowner
Tools Needed: Protective gloves, glass cleaner, drop
cloth and a stable work surface.
CAUTION! Handle fixed glass assembly with care.
Glass is breakable.
• Avoid striking, scratching or slamming glass
• Avoid abrasive cleaners
• DO NOT clean glass while it is hot
• Prepare a work area large enough to accommodate fixed
glass assembly and door frame by placing a drop cloth
on a flat, stable surface.
Note: Fixed glass assembly and gasketing may have residue that can stain carpeting or floor surfaces.
• Remove door or decorative front from fireplace and set
aside on work surface.
• See Section 14.E for instructions to remove fixed glass
assembly.
• Clean glass with a non-abrasive commercially available
cleaner.
- Light deposits: Use a soft cloth with soap and water
-Heavy deposits: Use commercial fireplace glass
cleaner (consult with your dealer)
• Reinstall door or decorative front.
Decorative Doors
Remote Control
Frequency: Seasonally
By: Homeowner
Tools needed: Replacement batteries and remote control
instructions.
• Locate remote control transmitter and receiver.
• Verify operation of remote. Refer to remote control operation
instructions for proper calibration and setup procedure.
• Place batteries as needed in remote transmitters and
battery-powered receivers.
• Place remote control out of reach of children.
If not using your fireplace for an extended period of time
(summer months, vacations/trips, etc), to prevent unintended operation:
• Remove batteries from remote controls.
• Unplug 6 volt adapter plug on IPI models.
Decorative Media Options
Frequency: Maintenance is not required
By: Homeowner
Tools needed: Protective gloves and safety glasses.
• The decorative media options DO NOT require routine
maintenance if they are properly installed. Refer to the
installation instructions which ship the decorative media to
verify correct installation.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
15
B. Maintenance Tasks-Qualified Service
Technician
Burner Ignition and Operation
The following tasks must be performed by a qualified service technician.
By: Qualified Service Technician
Gasket Seal and Glass Assembly Inspection
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, drop cloth and a stable
work surface.
• Inspect gasket seal and its condition.
• Inspect fixed glass assembly for scratches and nicks that
can lead to breakage when exposed to heat.
• Confirm there is no damage to glass or glass frame.
Replace as necessary.
• Verify that fixed glass assembly is properly retained and
attachment components are intact and not damaged.
Replace as necessary.
Firebox
Frequency: Annually
Tools needed: Protective gloves, vacuum cleaner, whisk
broom, flashlight, voltmeter, indexed drill bit set, and a
manometer.
• Verify burner is properly secured and aligned with pilot
or igniter.
• Clean off burner top, inspect for plugged ports, corrosion
or deterioration. Replace burner if necessary.
• Check for smooth lighting and ignition carryover to all
ports. Verify that there is no ignition delay.
• Inspect for lifting or other flame problems.
• Verify air shutter setting is correct. See Section 14.G for
required air shutter setting. Verify air shutter is clear of
dust and debris.
• Inspect orifice for soot, dirt and corrosion. Verify orifice
size is correct. See Service Parts List for proper orifice
sizing.
• Verify manifold and inlet pressures. Adjust regulator as
required.
Frequency: Annually
By: Qualified Service Technician
Tools needed: Protective gloves, sandpaper, steel wool,
cloths, mineral spirits, primer and touch-up paint.
• Inspect for paint condition, warped surfaces, corrosion
or perforation. Sand and repaint as necessary.
• Replace fireplace if firebox has been perforated.
Control Compartment and Firebox Top
Frequency: Annually
• Inspect pilot flame pattern and strength. See Figure 3.1
for proper pilot flame pattern. Clean or replace orifice
spud as necessary.
• Inspect IPI flame sensing rod for soot, corrosion and
deterioration. Polish with fine steel wool or replace as
required.
• Verify that there is not a short in flame sense circuit
by checking continuity between pilot hood and flame
sensing rod. Replace pilot as necessary.
By: Qualified Service Technician
Tools needed: Protective gloves, vacuum cleaner, dust
cloths
• Vacuum and wipe out dust, cobwebs, debris or pet hair.
Use caution when cleaning these areas. Screw tips that
have penetrated the sheet metal are sharp and should
be avoided.
• Remove all foreign objects.
• Verify unobstructed air circulation.
Gas Pressure Information
Frequency: Upon initial installation and gas valve replacement or service.
By: Qualified Service Technician
Figure 3.1 IPI Pilot Flame Pattern
Tools needed: Protective gloves, manometer, flashlight,
screw driver set.
• Gas pressure taps are accessible by removing the decorative front and fixed glass assembly. Refer to Section
11.A for information related to the gas valve and gas
pressure settings.
16
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
4
Installer Guide
Getting Started
A. Typical Appliance System
NOTICE: Illustrations and photos reflect typical installations and are for design purposes only. Illustrations/diagrams are not
drawn to scale. Actual product may vary from pictures in manual
Note: Dual venting configurations
ARE NOT allowed. Appliance MUST
be vented EITHER ver tically OR
horizontally.
HORIZONTAL
TERMINATION CAP
(SECTION 10.K)
WALL PENETRATION
FRAMING (SECTION 8.B)
VERTICAL TERMINATION CAP
(SECTION 10.H)
NON-COMBUSTIBLE ROOF
FLASHING MAINTAINS MINIMUM
CLEARANCE AROUND PIPE
(SECTION 10.F)
VENT PIPE
(SECTIONS 7 and 8)
STORM COLLAR
(SECTION 10.G)
VENT PIPE PENETRATES
ROOF PREFERABLY
WITHOUT AFFECTING
ROOF RAFTERS
(SECTION 8.C)
ATTIC INSULATION
SHIELD (NOT SHOWN)
MUST BE USED HERE
TO KEEP INSULATION
AWAY FROM VENT PIPE
IF ATTIC IS INSULATED.
(SECTION 8.D)
CEILING FIRESTOP
ON FLOOR OF ATTIC
(SECTION 8.C)
FRAMING HEADED
OFF IN CEILING
JOISTS (SECTION 8.C)
FRAMING/HEADER
(SECTION 5)
REQUIRED ISOLATION SWITCH: AS5601
LOCATION WITHIN 1 METER OF
FIREPLACE, SUBJECT TO MANTEL
PIECE, ETC. CHECK TO ENSURE IT
REMAINS CLEAR ON ANY MANTEL PIECE
INSTALLATION
OPTIONAL WALL SWITCH
HEATER MUST BE INSTALLED AND
FLUE PENETRATION COMPLETE
PRIOR TO FINISH SHEETING
GAS LINE
(SECTION 11)
Figure 4.1 sta
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
17
B. Design and Installation Considerations
D. Inspect Appliance and Components
Heat & Glo direct vent gas appliances are designed to
operate with all combustion air siphoned from outside of
the building and all exhaust gases expelled to the outside.
No additional outside air source is required.
• Carefully remove the appliance and components from
the packaging.
Before installing, determine the following:
• Report to your dealer any parts damaged in shipment,
particularly the condition of the glass.
• Where the appliance is to be installed.
• The vent system configuration to be used.
• Gas supply piping.
• Electrical wiring requirements.
• Framing and finishing details.
• Whether optional accessories—devices such as a wall
switch or remote control—are desired.
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. For
assistance or additional information, consult a qualified
service technician, service agency or your dealer.
C. Tools and Supplies Needed
Before beginning the installation be sure that the following
tools and building supplies are available.
Tape measure Framing material
Pliers
Non-corrosive leak check solution
Hammer
Phillips screwdriver (magnetic)
Gloves
Framing square
Voltmeter
Electric drill and bits - 1/4 in. (6 mm)
Plumb line
Safety glasses
Level
Reciprocating saw
Manometer
Flat blade screwdriver
Caulking material (149 °C (300 °F) minimum continuous
exposure rating)
One 1/4 in. (6 mm) female connection (for optional fan)
18
• The vent system components and decorative doors and
fronts may be shipped in separate packages.
• Read all of the instructions before starting the installation. Follow these instructions carefully during the
installation to ensure maximum safety and benefit.
WARNING! Risk of Fire or Explosion! Damaged parts
could impair safe operation. DO NOT install damaged, incomplete or substitute components. Keep appliance dry.
Hearth & Home Technologies disclaims any responsibility for,
and the warranty will be voided by, the following actions:
• Installation and use of any damaged appliance or vent
system component.
• Modification of the appliance or vent system.
• Installation other than as instructed by Hearth & Home
Technologies.
• Improper positioning of the gas logs or the glass door.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
WARNING! Risk of Fire, Explosion or Electric Shock!
DO NOT use this appliance if any part has been under
water. Call a qualified service technician to inspect the
appliance and to replace any part of the control system
and/or gas control which has been under water.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
5
Framing and Clearances
A. Selecting Appliance Location
When selecting a location for the appliance it is important to
consider the required clearances to walls (see Figure 5.1).
WARNING! Risk of Fire or Burns! Provide adequate
clearance around air openings and for service access.
Due to high temperatures, the appliance should be located out of traffic and away from furniture and draperies.
E
A
D*
254 mm
A
NOTICE: Illustrations reflect typical installations and are
FOR DESIGN PURPOSES ONLY. Illustrations/diagrams
are not drawn to scale. Actual installation may vary due to
individual design preference.
B
ALCOVE
INSTALLATION
C
TOP VENT
ONE 90º ELBOW
TOP VENT
ONE 90° ELBOW
B
F
A
B
C
D*
E
F
19-5/16
17-3/4
490
450
Inches
53-1/8
48
75-3/16
See Section D.
Figure 5.5 & 5.6
Millimeters
1350
1220
1910
See Section D.
Figure 5.5 & 5.6
Figure 5.1 Appliance Locations
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
19
B. Constructing the Appliance Chase
C. Clearances
A chase is a vertical box-like structure built to enclose the
gas appliance and/or its vent system. In cooler climates
the vent should enclosed inside the chase.
NOTICE: Install appliance on hard metal or wood surfaces
extending full width and depth. DO NOT install directly
on carpeting, vinyl, tile or any combustible material other
than wood.
NOTICE: Treatment of ceiling firestops and wall shield
firestops and construction of the chase may vary with the
type of building. These instructions are not substitutes
for the requirements of local building codes. Therefore,
you MUST check local building codes to determine the
requirements to these steps.
WARNING! Risk of Fire! Maintain specified air space
clearances to appliance and vent pipe:
• Insulation and other materials must be secured to prevent
accidental contact.
• The chase must be properly blocked to prevent blown
insulation or other combustibles from entering and
making contact with fireplace or chimney.
Chases should be constructed in the manner of all outside walls of the home to prevent cold air drafting problems. The chase should not break the outside building
envelope in any manner.
• Failure to maintain airspace may cause overheating and
a fire.
Note: Figure 5.2 shows the fireplace installed on the
floor. However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.
NOTE: Frame opening height is greater than plaster opening height.
MEASURE FROM TOP
OF FIREPLACE OPENING
A
E
F
B
H
J
C
G
D
I
MINIMUM FRAMING DIMENSIONS*
Inches
Millimeters
A
B
Rough
Opening
(Vent Pipe)
Rough
Opening
(Height)
Rough
Rough
Clearance Combustible Combustible Behind
Sides of
Front of
Opening Opening
to Ceiling
Floor
Flooring
Appliance Appliance Appliance
(Depth) (Width)
C
D
E
F
G
8-11/16
42-1/8
18-1/8
50
31
0
0
1-1/8
1-1/8
3-1/2
220
1070
480
1270
790
0
0
30
30
91
Figure 5.2. Clearances to Combustibles
20
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
H
I
J
D. Mantel and Wall Projections
Front Side Finishing Detail
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing or finishing
material closer than the minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs,
concrete board, etc).
1-1/8 in. (30 mm)
Mantels (Combustible/Non-Combustible)
3/8 in. (10 mm)
Thick Wall
Sheathing
12 in. (300 mm)
MAX.
MEASUREMENT
14-1/8 in FROM TOP OF
(360 mm) FIREPLACE
MIN.
OPENING
FRAMING
1-1/2 in. (37 mm)
3/8 in (10 mm) BUILDING MATERIAL
Figure 5.5 Front Side Finishing Detail
3-1/2 in.
(89 mm)
3/8 in. (10 mm) THICK
WALL SHEATHING
Figure 5.3 Clearances To Combustible Mantels Or Other
Combustibles Above Appliance
NON-COMBUSTIBLE
BOARD SHIPPED
WITH APPLIANCE
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.
Mantel Leg (Combustible/Non-Combustible)
1 in.
(25 mm)
TOP VIEW
3-1/8 in.
(80 mm)
MINIMUM
UNLIMITED
1 in. (25 mm)
Figure 5.6 Non-Combustible
AIR SPACEZone
Figure 5.4 Mantel Leg or Wall Projections
(Acceptable on both sides of opening)
Note: AIR SPACE denoted in Figure 5.6 is defined by the
nailing tabs and top metal standoffs.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
21
6
Termination Locations
A. Vent Termination Minimum Clearances
WARNING
Fire Risk.
Maintain vent clearance to combustibles as
specified.
• DO NOT pack air space with insulation or other
materials.
Failure to keep insulation or other materials away
from vent pipe may cause overheating and fire.
A
B
6 in. mm (min.) up to 20 in.
(152 mm (min.) up to 508 mm)
18 in. minimum
(457 mm minimum)
20 in. minimum
(508 mm minimum)
0 in. minimum
(0 mm minimum)
A
B
457 mm minimum
152 mm (minimum) up to 508 mm.
508 mm and over
0 mm minimum
Gas, Wood or Fuel Oil
Termination Cap
HORIZONTAL
OVERHANG
B
610 mm MIN.
A*
510 mm MIN.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
Gas
Termination
Cap **
TERMINATION
CAP
X
305 mm
ROOF PITCH
IS X/ 305 mm
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
*
Figure
**
If using decorative cap cover(s), this distance may need to be
increased. Refer to the installation instructions supplied with the
decorative
cap cover.
6.2
Staggered
Termination Caps
In a staggered installation with both gas and wood or fuel oil
terminations, the wood or fuel oil termination cap must be
higher than the gas termination cap.
Angle
H (Min.) mm
0°-26.6° ............................................................500*
26.6°-30.3°............................................................500*
30.3°-33.7°............................................................500*
33.7°-36.9°............................................................610*
36.9°-39.8°............................................................760*
39.8°-42.5°............................................................990
42.5°-45.0°.........................................................1.220
45.0°-49.4°.........................................................1.520
49.4°-53.1°.........................................................1.830
53.1°-56.3°.........................................................2.130
56.3°-59.0°.........................................................2.290
59.0°-60.3°.........................................................2.440
*910 mm minimum in snow regions
Figure 6.1 Minimum Height From Roof To Lowest Discharge
Opening
22
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
a
j
h
d
See note 3
g
M
T
k
c
e
P
h
door
n
c
e
j
openable
window
f
T
h
j
d
I
b
g
T
k
See note 2
T = Flue terminal
I = Mechanical air inlet
M = Gas meter
P = Electricity meter or fuse box
Shading indicates prohibited
areas for flue terminals
a - Below eaves, balconies or other projections:
MIN. CLEARANCE - in. (mm)
Appliances up to 50 MJ/h input..................................................................................... 12 (300)
Appliances over 50 MJ/h input................................................................................ 20-1/2 (500)
b - From the ground or above a balcony................................................................................ 12 (300)
c - From a return wall or external corner.......................................................................... 20-1/2 (500)
d - From a gas meter (M)....................................................................................................... 39 (1000)
e - From an electricity meter or fuse box (P).................................................................... 20-1/2 (500)
f - From a drain or soil pipe..................................................................................................... 6 (150)
g - Horizontally from any building structure (unless appliance approved
for closer installation) or obstruction facing a terminal................................................ 20-1/2 (500)
h - From any other flue terminal, cowl, or combustion air intake..................................... 20-1/2 (500)
j - Horizontally from an openable window, door, non-mechanical air
inlet, or any other opening into a building, with the exception of
sub-floor ventilation:
Appliances up to 150 MJ/h input............................................................................. 20-1/2 (500)
Appliances over 150 MJ/h input.................................................................................... 60 (1500)
k - From a mechanical air inlet, including a spa blower........................................................ 60 (1500)
n - Vertically below an openable window, non-mechanical air
inlet or any other opening into a building, with the exception of....................................... See table
sub-floor ventilation................................................................................................................. below
CLEARANCE
Space Heaters
All other appliances
Up to 50 MJ/h input
Up to 50 MJ/h input
Over 50 MJ/h input and
Up to 150 MJ/h input
Over 50 MJ/h input
6 in. (150 mm)
20 in. (500 mm)
39 in. (1000 mm)
59 in. (1500 mm)
NOTES: 1. All distances are measured vertically or horizontally along the wall to a point
in line with the nearest part of the terminal.
2. Prohibited area below electricity meter or fuse box extends to ground level.
3. See clause 5.13.6.6 for restrictions on a flue terminal under a roofed area.
4. See Appendix J, Figure J1(a) and J2(a) for clearances required from a flue
terminal to a LP Gas cylinder. A flue terminal is considered to be a source of ignition.
MINIMUM CLEARANCES REQUIRED FOR BALANCED FLUE TERMINALS
OR THE FLUE TERMINALS OF OUTDOOR APPLIANCES
Figure 6.3 Minimum Clearances for Termination
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
23
7
Vent Information and Diagrams
A. Approved Pipe
D. Measuring Standards
This appliance is approved for use with Hearth & Home
Technologies SLP venting systems. Refer to Section
17.B for vent component information.
Vertical and horizontal measurements listed in the vent
diagrams were made using the following standards.
DO NOT mix pipe, fittings or joining methods from different manufacturers.
The pipe is tested to be run inside an enclosed wall.
There is no requirement for inspection openings at each
joint within the wall.
WARNING! Risk of Fire or Asphyxiation. This appliance requires a separate vent. DO NOT vent to a pipe
serving a separate solid fuel burning appliance.
NOTICE: The SLP-HRC-SS and SLP-HRC-ZC-SS termination caps are NOT approved for use with propane or
ULPG fuel.
• Pipe measurements are shown using the effective length
of pipe (see Figure 7.2).
• Measurements are made from the appliance outer wrap,
not from the standoffs.
• Horizontal terminations are measured to the outside
mounting surface (flange of termination cap).
• Vertical terminations are measured to bottom of
termination cap.
• Horizontal pipe installed level with no rise.
Effective Height/Length
B. Vent Table Key
The abbreviations listed in this vent table key are used in
the vent diagrams.
Symbol
Description
V1
First section (closest to appliance) of vertical length
V2
Second section of vertical length
H1
First section (closest to appliance) of horizontal length
H2
Subsequent sections of horizontal length
C. Use of Elbows
Diagonal runs have both vertical and horizontal vent aspects when calculating the effects. Use the rise for the
vertical aspect and the run for the horizontal aspect (see
Figure 7.1).
(3 12
05 in
m .
m
)
Vertical
8-1/2 in.
(216 mm)
mm
4
102
SLP6
6
152
SLP12
12
305
SLP24
24
610
SLP36
36
914
SLP48
48
1219
SLP6A
2-6
51 - 152
SLP12A
2-12
51 - 305
E. Vent Diagrams
General Rules:
• When penetrating a combustible wall, a wall shield
firestop must be installed.
• When penetrating a combustible ceiling, a ceiling firestop
must be installed.
• Horizontal runs of vent do not require vertical rise;
horizontal runs may be level.
Horizontal
Figure 7.1
24
In.
Figure 7.2 SLP Pipe Effective Length
8-1/2 in. (216 mm)
Two 45º elbows may be used in place of one 90º elbow.
On 45º runs, one foot of diagonal is equal to 8-1/2 in. (216
mm) horizontal run and 8-1/2 in. (216 mm) vertical run. A
length of straight pipe is allowed between two 45º elbows
(see Figure 7.1).
Effective
Height/
Length
Pipe
SLP4
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
WARNING
Fire Risk. Explosion Risk.
Do NOT pack insulation or other combustibles between ceiling firestops.
• ALWAYS maintain specified clearances around venting and firestop systems.
• Install wall shield and ceiling firestops as specified.
Failure to keep insulation or other material away from vent pipe may cause fire.
Top Vent - Horizontal Termination
Venting with 1 elbow
V Minimum
H1 Maximum
90 Elbow
457 mm
305 mm (1 ft.)
914 mm (3 ft.)
457 mm (1.5 ft.)
1067 mm (3.5 ft.)
610 mm (2 ft.)
1.52 m (5 ft.)
762 mm (2.5 ft.)
1.85 m (6 ft.)
914 mm (3 ft.)
2.13 m (7 ft.)
1066 mm (3.5 ft.)
3.05 m (10 ft.)
1.2 m (4 ft.)
4.6 m (15 ft.)
Note: Use SLP Series
components only.
Note: All appliances that will burn ULPG must have
a 10 in. (254 mm) vertical section of pipe
before any other venting.
H Max. =4.6 m (15 ft.)
V + H Max. = 12.2 m
V1
H1
Figure 7.3
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
25
1. Top Vent - Horizontal Termination - (continued)
Top Vent - Horizontal Termination
Venting with 2 elbows
V Minimum
H1 + H2 Maximum
90° Elbow
305 mm (1 ft.)
305 mm (1 ft.)
610 mm (2 ft.)
457 mm (1.5 ft.)
914 mm (3 ft.)
610 mm (2 ft.)
1.22 m (4 ft.)
762 mm (2.5 ft.)
1.53 m (5 ft.)
914 mm (3 ft)
1.8 m (6 ft.)
1066 mm (3.5 ft.)
2.75 m (9 ft.)
1.2 m (4 ft.)
4.6 m (15 ft.)
Note: Use SLP Series
components only.
Note: All appliances that will burn ULPG must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
H + H1 Max. = 4.6 m (15 ft.)
V + H + H1 Max. = 12.2 m (40 ft.)
V1
H2
H1
INSTALLED
HORIZONTALLY
Figure 7.4
26
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Top Vent - Vertical Termination
No Elbows
V1 Max= 13.4 m ( 44 ft.)
Exhaust Restrictor Instructions
Note: If installing a vertical vent/termination off the top of the
appliance, the optional exhaust restrictor may be needed.
1. Locate the inner firebox exhaust restrictor. Figure 7.6.
2. Remove restrictor for XLR-LOGS kit.
Note: Use SLP Series
components only.
Figure 7.6 Standard Restrictor
3. Replace existing restrictor with small cut-out restrictor
in manual bag for installations with more than 6-1/2 ft.
(2 m) of vertical piping. See Figure 7.7.
V1
Figure 7.7 Restrictor with Small Cut-Out
Figure 7.5 Vertical Vent Maximum
Exhaust restrictors are recommended for these vertically
terminated products which have excessive draft. Exhaust
restrictors will compensate for high draft. and restore visual flame height. If the vent configuration has a total vertical of 6-1/2 ft. - 44 ft. (2 m - 13.4 m), an exhaust restrictor
may be needed. The exhaust restrictor is located in the
appliance manual bag.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
27
Top Vent - Vertical Termination
Venting with 2 elbows
V1 Minimum
H Maximum
V2
V1 + V2 Minimum
90° Elbow
2 ft. (610 mm)
*
*
6 in. (152 mm)
3 ft. (914 mm)
*
*
18 in. (457 mm)
5 ft. (1.5 m)
*
*
36 in. (914 mm)
7 ft. (2.1 m)
*
*
43 in. (1.1 m)
15 ft. (4.6 m)
*
*
H Max. = 15 ft. (4.6 m)
V1 + V2 + H Max. = 40 ft. (12.2 m)
* No specific restrictions on this value EXCEPT V1 + V2 + H cannot exceed 12.2 m
Note: Use SLP Series
components only.
Note: All appliances that will burn ULPG must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
V2
H1
V1
Figure 7.8
28
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Top Vent - Vertical Termination
Venting with 3 elbows
V1 Minimum
H1 + H2 Maximum
V2
V1 + V2 Minimum
90° Elbow
1 ft. (305 mm)
*
*
1 ft. (305 mm)
2 ft (610 mm)
*
*
2 ft. (610 mm)
5 ft. (1.2 m)
*
*
3 ft. (914 mm)
6 ft. (1.8 m)
*
*
4 ft. (1.2 m)
14 ft. (4.3 m)
*
*
H Max. = 14 ft. (4.3 m)
V1 + V2 + H1 + H2 Max. = 40 ft. (12.2 m)
* No specific restrictions on this value EXCEPT V1 + V2 + H1 + H2 cannot exceed 40 ft. (12.2 m)
Note: Use SLP Series
components only.
Note: All appliances that will burn ULPG must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
V2
H1
H2
V1
INSTALLED
HORIZONTALLY
Figure 7.9
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
29
Top Vent - Vertical Termination
Venting with 4 elbows
Note: Use SLP Series
components only.
V1 Min.
H1 Max.
V2 Min.
H2 Max.
V3 Min.
18 in. (457 mm)
5 ft. (1.2 m)
5 ft. (1.2 m)
5 ft. (1.2 m)
3 ft. (1.0 m)
V1 + V2 + V3 + H1 + H2 Maximum= 40 ft. (12.2 m)
Note: All appliances that will burn ULPG must have
a 12 in. (305 mm) vertical section of pipe before
any other venting.
V3
V2
H2
H1
V1
Figure 7.10
30
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
8
Vent Clearances and Framing
A. Pipe Clearances to Combustibles
B. Wall Penetration Framing
WARNING! Risk of Fire! Maintain air space clearance to
vent. DO NOT pack insulation or other combustibles:
Combustible Wall Penetration
• Between ceiling firestops
• Between wall shield firestops
• Around vent system
Failure to keep insulation or other material away from
vent pipe may cause over heating and fire.
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm).
• SLP heat shield - designed to be used on a wall 4-3/8 in. to 7-5/8 in. (111 mm to
194 mm) thick.
• If wall thickness is less than 4-3/8 in. (111 mm) the existing heat shields must be
field trimmed. If wall thickness is greater than 7-5/8 in. (194 mm) a DVP-HSM-B will
be required.
3 in. (76 mm)
top clearance
1 in. (25 mm)
clearance around
vertical sections
Heat
Shield
2-1/2 in. (64 mm)
top clearance
Heat
Shield
1 in
1/2 in. (13 mm)
(25 mm)
clearance
bottom
bottom & sides
clearance
Wall
Shield
Firestop WALL
Whenever a combustible wall is penetrated, you must
frame a hole for the wall shield firestop(s). The wall shield
firestop maintains minimum clearances and prevents cold
air infiltration.
• The opening must be framed on all four sides using the
same size framing materials as those used in the wall
construction.
• SLP pipe - A wall shield firestop must be placed on each
side of an interior wall. A minimum 1-1/2 in. (38 mm)
overlap of attached heat shields must be maintained.
• See Section 10.K. for information for regarding the installation of a horizontal termination cap.
Non-Combustible Wall Penetration
If the hole being penetrated is surrounded by noncombustible materials such as concrete, a hole with diameter
10 in. (254 mm) greater than the pipe is acceptable.
Whenever a non-combustible wall is penetrated, the wall
shield firestop is only required on one side and no heat
shield is necessary.
DO NOT PACK WITH
INSULATION OR
OTHER MATERIAL
Figure 8.1 Horizontal Venting Clearances To Combustible
Materials
10 in.
(254 mm)
10 in.
(254 mm)
B
A
A*
48 in.
(1220 mm)
B
47-1/4 in
(1200 mm)
* Shows center of vent framing hole for top venting. The center of the hole
is 1 in. (25 mm) above the center of the horizontal vent pipe.
Figure 8.2 Wall Penetration
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
31
C. Install the Ceiling Firestop
A ceiling firestop MUST be used between
floors and attics.
• SLP pipe only - Frame opening 9 in. x 9
in. (229 mm x 229 mm) whenever the vent
penetrates a ceiling/floor (see Figure 8.3).
ATTIC ABOVE
• Frame the area with the same sized lumber
as used in ceiling/floor joist.
• The ceiling firestop may be installed above or
below the ceiling joists when installed with a
attic insulation shield. It must be under joists
between floors that are not insulated. Refer
to Figure 8.4.
A
• Secure with three fasteners on each side.
WARNING! Risk of Fire! DO NOT pack insulation around the vent. Insulation must be kept
back from the pipe to prevent overheating.
A
PIPE
A
SLP
9 in. (229 mm)
Figure 8.3 Installing Ceiling Firestop
INSTALL ATTIC INSULATION SHIELDS
BEFORE OR AFTER INSTALLATION OF VENT SYSTEM
3 FASTENERS
PER SIDE
CEILING FIRESTOP
INSTALLED BELOW CEILING
Figure 8.4 Installing the Attic Shield
32
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
CEILING FIRESTOP
INSTALLED ABOVE CEILING
D. Install Attic Insulation Shield
WARNING! Fire Risk. DO NOT allow loose materials or
insulation to touch vent. Hearth & Home Technologies requires the use of an attic shield.
BEND ALL TABS INWARD 90°
TO MAINTAIN CLEARANCE
AND PREVENT INSULATION
FROM FALLING INSIDE
Attic shields must meet specified clearance and be secured in place.
Flat Ceiling Installation
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
INSERT 3
SCREWS
• Match the three holes in each side and fasten with three
screws to form a tube.
BEND 3 TABS
OUTWARD TO
FASTEN TO CEILING
FIRESTOP-BEND
REMAINING TABS
INWARD 90 DEGREES
TO MAINTAIN
CLEARANCE
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Figure 8.5 Attic Insulation Shield
Vaulted Ceiling Installation
• Remove one shield from box.
NOTICE: Cut previously installed batt insulation to make
room for the attic insulation shield.
• Cut the attic insulation shield (if application is for vaulted
ceiling) to fit your ceiling pitch. Snip cut edge to recreate
1 in. (25 mm) bend tabs all the way around the bottom.
• Wrap shield around pipe if pipe is already installed in
area to be insulated.
• Match the three holes in each side and fasten with three
screws to form a tube.
• Bend three tabs on the bottom of the shield outward to
allow attachment to the ceiling firestop.
• Bend the remaining bottom tabs inward 90° to maintain
the air space between the pipe and the shield. Set the
shield on the ceiling firestop and attach to the firestop.
• Bend all tabs inward 90° around the top of the shield.
These tabs must be used to prevent blown insulation
from getting between the shield and vent pipe, and to
maintain air space clearance.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
33
9
Appliance Preparation
A. Top Vent
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
ELBOW HEAT SHIELD SHOWN
IN SHIPPING POSITION
ELBOW HEAT SHIELD
SHOWN AS INSTALLED
PIPE GASKET
Figure 9.2 Elbow Shield Shown Installed
Figure 9.1 Elbow Shield Shown as Shipped
If venting with a 90 degree elbow directly off of the top of
the appliance, the elbow heat shield must be repositioned
as shown in Figure 9.2.
If venting vertically or using a straight section of vertical
pipe, remove the elbow heat shield and discard by removing the two screws that secure the elbow heat shield to the
top of the fireplace.
For all venting applications, ensure that the pipe gasket is
in place before attaching any pipe section. This gasket is
shipped in place around the starting collar. See Figure 9.2.
34
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
B. Securing and Leveling the Appliance
WARNING! Risk of Fire! Prevent contact with:
• Sagging or loose insulation
• Insulation backing or plastic
• Framing and other combustible materials
Block openings into the chase to prevent entry of blownin insulation. Make sure insulation and other materials
are secured.
DO NOT notch the framing around the appliance
standoffs. Failure to maintain air space clearance may
cause overheating and fire.
For details on setting the appliance in the framing, refer to
section 13.A. The diagram shows how to properly position,
level, and secure the appliance (see Figure 9.3). Nailing
tabs are provided to secure the appliance to the framing
members.
NAILING TABS
BOTH SIDES
• Bend out nailing tabs on each side.
• Place the appliance into position.
• Keep nailing tabs flush with the framing.
• Level the appliance from side to side and front to back.
• Shim the appliance as necessary. It is acceptable to use
wood shims underneath the appliance.
• Secure the appliance to the framing by using nails or
screws through the nailing tabs.
• Secure the appliance to the floor by inserting two screws
through the pilot holes at the bottom of the appliance.
Figure 9.3 shows the fireplace installed on the floor.
However, this fireplace can be elevated off the floor
provided that the fireplace is properly supported by framing
materials and the ceiling clearances are maintained.
Figure 9.3 Proper Positioning, Leveling And Securing of an
Appliance
C. Installing the Optional Heat-Zone®-240V
Kit
• Remove the cover plate from the fireplace and discard
it.
• Center the duct collar around the exposed hole and attach
it to the fireplace with 3 screws. Note: Do this BEFORE
final positioning of fireplace.
• Determine the location for the air register/fan housing
assembly.
Reference the Heat-Zone®-240V Kit instructions for the
remaining installation steps.
REMOVE
COVER
PLATE
ATTACH
HEAT-ZONE®-240V
HERE
Figure 9.4 Remove Cover Plate
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
35
10
Installing Vent Pipe (SLP Pipe)
A. Assemble Vent Sections
To attach the first vent component to the starting collars
of the appliance:
• Lock the vent components into place by sliding the pipe
section onto the collar.
• Align the seam of the pipe and seam of collar to allow
engagement. Rotate the vent component to lock into
place. Use this procedure for all vent components. See
Figure 10.1.
• Slide the gasket over the first vent section and place it
flush to the appliance. This will prevent cold air infiltration.
High temperature caulk may be used to hold the part in
place.
Note: Align seams to engage pipe,
then rotate counterclockwise to lock
Figure 10.1 Adding Venting Components
• Continue adding vent components, locking each
succeeding component into place.
• Ensure that each succeeding vent component is securely
fitted and locked into the preceding component.
Commercial, Multi-family (Multi-level exceeding two stories), or High-Rise Applications
For Installation into a commercial, multi-family (multi-level
exceeding two stories) or high-rise applications: All outer
pipe joints must be sealed with high temperature silicone,
including the slip section that connects directly to the horizontal termination cap.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections. See Figure 10.2.
• Only outer pipes need to be sealed. All unit collar, pipe,
slip section, elbow and cap outer flues shall be sealed
in this manner, unless otherwise stated.
Figure 10.2 High Temperature Silicone Sealant
WARNING! Risk of Fire or Explosion! DO NOT break
silicone seals on slip sections. Use care when removing
termination cap from slip pipe. If slip section seals are
broken during removal of the termination cap, vent may
leak.
36
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
B. Assemble Slip Sections
C. Secure The Vent Sections
• Slide the inner flue of the slip section into the inner flue of
the pipe section and the outer flue of the slip section over
the outer flue of the pipe section. See Figure 10.3.
• Vertical runs orginating off the top of the appliance, with no
offsets, must be supported every 8 ft. (2.44 m) after maximum
allowed 25 ft. (7.62 m) of unsupported rise.
• Slide together to the desired length.
• Vertical runs originating off the rear of the appliance or
after any elbow, must be supported every 8 ft.(2.44 m).
• Horizontal runs must be supported every 5 ft. (1.52 m).
• Vent supports or plumbers strap (spaced 120º apart)
may be used to support. See Figures 10.5 and 10.6.
• Wall shield firestops may be used to provide horizontal
support.
• Ceiling firestops have tabs that may be used to provide
vertical support.
Pilot hole
Figure 10.3 Slip Section Pilot Holes
• Maintain a 1-1/2 in. (38 mm) overlap between the slip
section and the pipe section.
WARNING! Risk of Fire, Explosion or Asphyxiation!
Improper support may allow vent to sag and separate.
Use vent run supports and connect vent sections per installation instructions. DO NOT allow vent to sag below
connection point to appliance.
• Secure the pipe and slip section with two screws no
longer than 1/2 in. (13 mm), using the pilot holes in the
slip section. See Figure 10.4.
Figure 10.5 Securing Vertical Pipe Sections
Figure 10.4 Screws into Slip Section
• Continue adding pipe as necessary following instructions
in “Assembling Pipe Sections.”
NOTICE: If slip section is too long, the inner and outer flues
of the slip section can be cut to the desired length.
NOTICE: When installing a vent system with an HRC
termination cap, all pipe system joints shall be sealed using
a high temperature silicone sealant.
• Apply a bead of silicone sealant inside the female outer
pipe joint prior to joining sections.
• Only outer pipes are sealed, sealing the inner flue is not
required.
Figure 10.6 Securing Horizontal Pipe Sections
• All unit collar, pipe, slip section, elbow and cap outer
flues shall be sealed.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
37
D. Disassemble Vent Sections
• Rotate either section (see Figure 10.7) so the seams on
both pipe sections are aligned as shown in Figure 10.8.
• Pull carefully to separate the pieces of pipe.
• Level the support box both vertically and horizontally and
temporarily tack it in place through the inside walls into
the roof sheathing.
• Use tin snips to cut the support box from the top corners
down to the roof line and fold the resulting flaps to the
roof. See Figure 10.10.
• Nail the flaps to the roof AFTER running a bead of non
hardening sealant between the flaps and the roof.
WARNING! Risk of Fire! Clean out ALL materials from
inside the support box and complete the vertical vent run
and termination.
LEVEL
CATHEDRAL CEILING
SUPPORT BOX
Figure 10.7 Rotate Seams for Disassembly
2 in. (51 mm) MIN.
BELOW FINISHED
CEILING
CUT HOLE 1/8 in. (3 mm)
GREATER IN SIZE THAN
PATTERN OF SUPPORT
BOX AS IT IS PROJECTED
ONTO ROOF LINE
Figure 10.9
Figure 10.8 Align and Disassemble Vent Sections
E. Install Decorative Ceiling Components
A decorative ceiling thimble can be installed on a flat ceiling through which the vent passes. The decorative ceiling
thimble is used to cover the firestop.
• Seal the gap between the vent pipe and firestop using
high temperature silicone to prevent cold air infiltration.
• Install the decorative ceiling thimble by sliding it up to
the ceiling and attaching it using the provided screws.
A decorative cathedral ceiling support box can be installed
on a cathedral ceiling through which the vent passes.
• Use a plumb-bob to mark the center line of the venting
system on the ceiling and drill a small hole through the
ceiling and roof at this point. Locate the hole and mark
the outline of the cathedral ceiling support box on the
outside roof.
Figure 10.10
• Remove shingles or other roof covering as necessary to
cut the rectangular hole for the support box. Cut the hole
3 mm larger than the support box outline.
• Lower the support box through the hole in the roof until its
bottom is at least 2 in. (51 mm) below the ceiling (Figure
10.9).
38
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
F. Install Metal Roof Flashing
• See minimum vent heights for various pitched roofs
(Figure 10.11) to determine the length of pipe to extend
through the roof.
CAULK
• Slide the roof flashing over the pipe sections extending
through the roof as shown in Figure 10.12.
HORIZONTAL
OVERHANG
610 mm MIN.
510 mm MIN.
VERTICAL
WALL
LOWEST
DISCHARGE
OPENING
Figure 10.12
TERMINATION
CAP
G. Assemble and Install Storm Collar
X
305 mm
ROOF PITCH
IS X/ 305 mm
H (MIN.) - MINIMUM HEIGHT FROM ROOF
TO LOWEST DISCHARGE OPENING
CAUTION! Risk of Cuts, Abrasions or Flying Debris.
Wear protective gloves and safety glasses during installation. Sheet metal edges are sharp.
• Slide the storm collar onto the exposed pipe section and
align brackets.
• Insert bolt (provided) through the brackets and install
nut. Do not completely tighten.
Angle
H (Min.) mm
0°-26.6° ............................................................500*
26.6°-30.3°............................................................500*
30.3°-33.7°............................................................500*
33.7°-36.9°............................................................610*
36.9°-39.8°............................................................760*
39.8°-42.5°............................................................990
42.5°-45.0°.........................................................1.220
45.0°-49.4°.........................................................1.520
49.4°-53.1°.........................................................1.830
53.1°-56.3°.........................................................2.130
56.3°-59.0°.........................................................2.290
59.0°-60.3°.........................................................2.440
*910 mm minimum in snow regions
Figure 10.11 Minimum Height From Roof To Lowest
Discharge Opening
NOTICE: Failure to properly caulk the roof flashing and
pipe seams could cause water entry.
• Caulk the gap between the roof flashing and the outside
diameter of the pipe.
Figure 10.13 Assembling the Storm Collar Around the Pipe
• Slide the assembled storm collar down the pipe section
until it rests on the roof flashing. See Figure 10.13.
• Tighten nut and make sure the collar is tight against the pipe
section.
• Caulk around the top of the storm collar (see Figure 10.13).
• Caulk the perimeter of the flashing where it contacts the
roof surface. See Figure 10.12.
• Caulk the overlap seam of any exposed pipe sections
that are located above the roof line.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
39
H. Install Vertical Termination Cap
• Attach the vertical termination cap by sliding the inner
collar of the cap into the inner flue of the pipe section
while placing the outer collar of the cap over the outer
flue of the pipe section.
• Secure the cap by driving three self-tapping screws
(supplied) through the pilot holes in the outer collar of
the cap into the outer flue of the pipe (see Figure 10.14).
TERMINATION CAP
J. Heat Shield Requirements for Horizontal
Termination
WARNING! Risk of Fire! To prevent overheating and fire,
heat shields must extend through the entire wall thickness.
• DO NOT remove the heat shields attached to the
wall shield firestop and the horizontal termination cap
(shown in Figure 10.16).
• Heat shields must overlap 1-1/2 in. (38 mm)
minimum.
There are two sections of the heat shield. One section
is factory-attached to the wall shield firestop. The other
section is factory-attached to the cap. See Figure 10.16.
If the wall thickness does not allow the required 1-1/2 in.
(38 mm) heat shield overlap when installed, an extended
heat shield must be used.
•If the wall thickness is less than 4-3/8 in. (111 mm)
(SLP), the heat shields on the cap and wall shield
firestop must be trimmed. A minimum 1-1/2 in. (38 mm)
overlap MUST be maintained.
(1 of 3)
STORM
COLLAR
SCREWS
CAULK
• Use an extended heat shield if the finished wall thickness is greater than 7-1/4 in. (184 mm).
• The extended heat shield may need to be cut to length
maintaining sufficient length for a 1-1/2 in. (38 mm)
overlap between heat shields.
• Attach the extended heat shield to either of the existing
heat shields using the screws supplied with the extended heat shield. Refer to vent components diagrams in
the back of this manual.
Figure 10.14
I. Install Decorative Wall Components
A decorative wall thimble can be installed on wall through
which the vent passes. The decorative wall thimble is used
to cover the firestop.
• Rest the small leg on the extended heat shield on top of
the pipe section to properly space it from the pipe section.
Important Notice: Heat shields may not be field constructed.
• Slide the decorative wall thimble over the last section of
horizontal pipe before connecting the termination cap to
the pipe.
• Once the pipe section and the termination cap have been
connected, slide the wall thimble up to the interior wall
surface and attach with screws provided. See Figure
10.15.
Figure 10.15 Wall Thimble
40
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
K. Install Horizontal Termination Cap
WARNING! Risk of Fire! The telescoping flue section
of the termination cap MUST be used when connecting
vent.
1 in. (25 mm)
• 1-1/2 in. (38 mm) minimum overlap of flue telescoping
section is required.
Failure to maintain overlap may cause overheating and
fire.
• Vent termination must not be recessed in the wall. Siding
may be brought to the edge of the cap base.
• Flash and seal as appropriate for siding material at
outside edges of cap.
• When installing a horizontal termination cap, follow the
cap location guidelines as prescribed by current local or
national codes and refer to Section 6 of this manual.
CAUTION! Risk of Burns! Local codes may require installation of a cap shield to prevent anything or anyone
from touching the hot cap.
7-1/2 in.
(192 mm)
MINIMUM
Figure 10.17 Termination Cap
Note: When using termination caps with factory-supplied heat
shield attached, no additional wall shield firestop is required on
the exterior side of a combustible wall.
Interior
Wall Shield
Rear Flue
Heat Shield
1-1/2 in.
(38 mm min.)
overlap
Outer Flue
Inner Flue
INTERIOR
EXTERIOR
Figure 10.16 Venting through the Wall
• The termination kit should pass through the wall firestops
from the exterior of the building.
• Adjust the termination cap to its final exterior position on
the building and interlock the flue sections.
WARNING! Risk of Fire! the termination cap must be
positioned so that the arrow is pointing up.
• Use a high-temperature sealant gasket to seal between
the pipe and exterior firestop.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
41
11
Gas Information
A. Gas Pressure Requirements
B. Gas Connection
Pressure requirements for XLR-PLUS-AU fireplaces are
shown in Table 11.1 below.
Two taps are provided on the front face of the gas control
for a test gauge connection to measure the inlet and outlet pressures. See Figure 11.1.
The fireplace and its individual shut-off valve must be disconnected from the gas supply piping system during any
pressure testing of the system at test pressures in excess
of 3.4 kPa.
If the fireplace must be isolated from the gas supply piping system by closing an individual shut-off valve, it must
be of the handle-less type.
WARNING
Fire Risk
Explosion Risk
High pressure will damage valve.
• Disconnect gas supply piping BEFORE
pressure testing gas line at test pressures
above 3.4 kPa.
• Close the manual shutoff valve BEFORE
pressure testing gas line at test pressures
equal to or less than 3.4 kPa.
Note: Before the first firing of the appliance, the gas supply
line should be purged of any trapped air.
Note: Consult local building regulations to properly size the gas
supply line leading to the (Rp 1/2 in.) hook-up at the unit.
Incoming gas line should be piped into the valve compartment and connected to the ISO 7-Rp 1/2 (BSP Rp 1/2)
threaded gas inlet connection on the manual shutoff valve.
IMPORTANT NOTICE: (Items 1, 2 and 3 applies to
ALL Heat & Glo gas appliances)
1. 1/2 in. GAS LINE: Run through cavity 70 mm
above finished hearth level, NOT RIGID, NOT
CLIPPED, with minimum 500 mm into cavity and
120 mm back from plaster face.
2. PVC (COMPOSITE) GASLINE must terminate
minimum 500 mm short of gas heater. Copper pipe
MUST be the final connection to the gas heater.
3. ISOLATING SWITCH: Location within 1 metre
of fireplace, subject to mantelpiece etc. Check to
ensure it remains clear of any mantelpiece installation.
ON/OFF REMOTE
TOGGLE SWITCH
PRESSURE
TAPS
Note: Have the gas supply line installed in accordance with
local building codes by a qualified installer approved and/or
licensed as required by the locality.
Leak test all gas line points and the gas control valve prior
to and after starting the gas appliance.
VARIABLE
VALVE
6V DC
REGULATOR
8KI-CE
MODULE
AUX300CE
Figure 11.1. Valve Components
Natural Gas
Propane
ULPG
1.13 - 3.40 kPa
2.75 - 3.40 kPa
2.75 - 3.40 kPa
Outlet (Manifold) Gas Pressure
.80 kPa
2.36 kPa
2.36 kPa
Gas Rate
.405 m3/h
.134 m3/h
.111 m3/h
Maximum Gas Consumption
26 MJ/h
25 MJ/h
21 MJ/h
DMS 42 (2.37 mm)
DMS .057 (1.450 mm)
DMS 55 (1.30)
Ø .023 (.584 mm)
Ø .014 (.356 mm)
Ø .014 (.356 mm)
Inlet Gas Pressure
Burner Injector
Pilot Injector
Columns highlighted in gray = The gas control valve supplied with this product is approved for a maximum
inlet pressure of 3.40 kPa. For pressures over 3.40 kPa, an in line pressure regulator must be installed
upstream from the gas control valve.
Table 11.1
42
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
WARNING
CHECK FOR GAS LEAKS
Explosion Risk
Fire Risk
Asphyxiation Risk
• Check all fittings and connections.
• Do not use open flame.
• After the gas line installation is complete, all
connections must be tightened and checked
for leaks with a commercially-available, noncorrosive leak check solution. Be sure to rinse
off all leak check solution following testing.
Fittings and connections may have loosened
during shipping and handling.
Access Through the Valve Assembly
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove Media Tray, Burner Assembly, and Base pan.
To access components:
1.Remove eleven screws around perimeter of valve
plate and one on the valve bracket that secure valve
plate to the firebox bottom. See Figure 11.2.
2. Lift the valve plate from the back so that the gas valve
can clear the valve plate hole in the bottom the firebox.
See Figure 11.3.
Figure 11.4. Disconnect Gas Valve
Valve Pressure Taps
The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pressure
taps.
MANIFOLD INLET
OUTLET
Figure 11.5. Pressure Taps
Note: The manifold and inlet pressure tabs can be accessed
from the front of the fireplace, this requires the decorative
front and fixed glass assembly to be removed (see Figure
11.5). The manifold and inlet pressure tabs can also be accessed by removing the valve assembly (see Figure 11.4).
C. High Altitude Installations
Figure 11.2. Remove Valve Plate Screws
3. Set the valve bracket on the front lip of the firebox bottom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 11.4.
NOTICE: If the heating value of the gas has been reduced,
these rules do not apply. Check with your local gas utility
or authorities having jurisdiction.
When installing above 2000 ft. (610 m) elevation:
Reduce burner orifice 4% for each 1000 ft. (305 m) above
2000 (610 m).
Figure 11.3. Remove Valve Plate
4. Lift the valve assembly up and out to make necessary
service or repair.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
43
12
Electrical Information
A. Wiring Requirements
• This appliance is equipped with an IntelliFire Plus™
control valve which operates on a 6 volt system.
NOTICE: This appliance must be installed by a qualified
electrician in accordance with the relevant national and
local regulations.
• For units installed in Australia, the residence’s 220/240
wall outlet to which this appliance’s power cord is connected, must be wired to an in-line on/off switch. This is
required for servicing and/or resetting the control module
in the event of a control module LOCK-OUT.
• Wire the appliance junction cord to 220/240 VAC. This
is required for proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
220/240 VAC to the valve or to the appliance wall switch.
Incorrect wiring will damage controls.
• Plug the 6-volt AC power supply into the appliance junction
cord to supply power to the unit.
NOTICE: The mains supply to the appliance must have
isolation of a minimum 1/8 in. (3 mm) contact separation
in both poles.
C. Optional Accessories Requirements
• This appliance may be used with a wall switch, wall
mounted thermostat and/or a remote control, and module
reset switch.
WARNING! Risk of Injury! The gas supply shall be shut
off prior to disconnecting the electrical power and removing batteries (if installed) before proceeding with any
maintenance to the appliance.
Wiring for optional Hearth & Home Technologies approved
accessories should be done now to avoid reconstruction.
Follow instructions that come with those accessories.
Optional Remote Control Receiver Location
B. IntelliFire Plus™ Ignition System Wiring
The control module and remote control receiver can be
accessed through the air space between the firebox front
and the lower-front finishing cover panel. The decorative front and glass assembly must be removed to access
these components.
• Wire the appliance junction cord to 220/240 VAC for
proper operation of the appliance.
WARNING! Risk of Shock or Explosion! DO NOT wire
IPI controlled appliance junction cord to a switched circuit. Incorrect wiring will override IPI safety lockout.
The IPI control module and the remote control receiver
are placed on the firebox bottom.
• Refer to Figure 12.1, IntelliFire Plus™ Pilot Ignition (IPI)
Wiring Diagram.
NOTE: 1.Ignition module, valve, pilot, and
wall switch operate on 6 volts. 220/240 VAC
is required at junction cord.
240V FAN
MODULE RESET
SWITCH
RC300 4.5V DC
(AA X 3)
OPTIONAL
RC100
(OPTIONAL REMOTE CONTROL)
WIRE ASSEMBLY
FLAME
SENSE
IGNITER
TO JUNCTION CORD
GRAY MODULE
AUX300CE MODULE
WALL SWITCH
JUMPER WIRE
FAN
AUX 1
AUX 2
TO OPTIONAL
COMPONENTS
JUNCTION CORD
ORANGE
(PILOT)
GREEN
(MAIN)
RED
BLACK
BROWN
THERMOSTAT WIRE
ASSEMBLY / WALL
SWITCH WIRE
GROUND
Figure 12.1 IntelliFire Plus™ Pilot Ignition (IPI) Wiring Diagram with Wall Switch or Thermostat
44
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
TO JUNCTION
CORD 220-240 VAC
D. Junction Cord Information
E. Electrical Service and Repair
The junction cord is installed at the factory. Refer to Figure
12.2 and 12.3. for more information.
WARNING! Risk of Shock! Label all wires prior to disconnection when servicing controls. Wiring errors can
cause improper and dangerous operation. Verify proper
operation after servicing.
Note: There is an alternative access to the junction cord.
This can be accessed by removing the valve assembly. See
Figures 11.2 and 11.3.
WARNING! Risk of Shock! Replace damaged wire with
type 105 °C (221 °F) rated wire. Wire must have high temperature insulation.
F. Blower
These heaters have a factory-installed fan and electrical
junction cord. These components are located behind the
lower door.
Use of the fan requires that the Junction cord (factory installed) be connected to 220/240 VAC service before permanently enclosing the heater. The service cord is found
on the right exterior side of the unit. See Figure 12.3 for
wire connection detail.
Figure 12.2. Junction Cord Information
240V BLOWER
GROUND TERMINAL TO
FIREPLACE CHASSIS
BLUE
JUNCTION CORD
BROWN
GREEN/
YELLOW
AUX 300 CE
Figure 12.3 Blower Circuit-
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
45
G. Control Module Operation
MODULE
1. The control module has an ON/OFF/REMOTE selector
switch that must be set. See Figure 12.4.
OFF Position: Appliance will ignore all power inputs and
will not respond to any commands from a wall switch or
remote. The unit should be in the OFF position during
installation, service, battery installation, fuel conversion,
and in the event that the control goes into LOCK-OUT
mode as a result of an error code.
ON Position: Appliance will ignite and run continuously
in the HI flame setting, with no adjustment in flame
output. This mode of operation is primarily used for
initial installation or power outage operation with battery
backup.
REMOTE Position: Appliance will initiate commands
from an optional wired wall switch and/or the wireless
remote (RC300AU).
2. If using a wired wall switch with the module in REMOTE
mode, the flame output can be adjusted with the HI/
LO selector switch on the module. See Figure 12.3.
Note that the flame HI/LO selector switch will become
inactive once an optional remote control (RC300AU)
is programmed to the control module. Note that the
control module will always ignite the fireplace on HI
and remain so for the initial 10 seconds of operation.
If the HI/LO is switched to the LO position, the flame
output will automatically drop to the lowest setting after
the flame has been established for 10 sec. After this
10 second period, the flame can be adjusted from HI
to LO with the switch.
3. The control module has safety feature that automatically
shuts down the fireplace after 9 hours of continuous
operation without receiving a command from the
RC300AU remote.
4. If you intend to use both an optional wired wall switch
and the RC300AU remote control to operate your
fireplace, the wall switch will override any commands
given by the remote.
5. The module has the capability to recognize potential
malfunctions. If these occur, it will fail to ignite and/
or respond to a command to ignite via the wall switch
and/or remote. In this case, the module may have
gone into LOCK-OUT mode. In this state, it will emit
a LED error code. To reset the error code, switch the
selector to OFF, and then back to REMOTE or ON. If
the ignition command again fails, the module will emit
an LED error code, prior to going back into LOCK-OUT
mode. Contact your dealer for service if this occurs.
Note: If the module is in LOCK-OUT mode, resetting the
circuit breaker to the appliance will also reset the module.
Note: For units installed in Australia, the residence’s 220/240
wall outlet to which this appliance’s power cord is connected,
must be wired to an in-line on/off switch. This is required for
servicing and/or resetting the control module in the event of
a control module LOCK-OUT.
46
SELECTOR
SWITCH
WIRE LEAD FROM
REGULATOR CONNECTS HERE
LP/NG GAS-TYPE
SELECTOR SWITCH
Figure 12.4 Control Module
Hearth & Home Technologies disclaims any responsibility
for, and the warranty will be voided by, the following actions:
• Installation and use of any damaged system component.
• Modification of the system component.
• Installation other than as instructed by Hearth & Home
Technologies.
• Installation and/or use of any component part not approved
by Hearth & Home Technologies.
Any such action may cause a fire hazard.
• Read, understand and follow these instructions for safe
installation and operation.
Fireplace Specific Information
Standard fireplace features vary. Consult the installation
manual for available options.
The included AUX300CE receiver provides additional features: Fan control and two Aux functions.
The REM300-HNG-AU remote control system functions
include: On/Off, Thermostat Mode, Timer Countdown,
and Flame Adjustment (for fireplaces with variable flame).
Kit Contents
REM300-HNG-AU
• REM300-HNG-AU Transmitter
• AAA Batteries (3)
• Wall Holder
• Drywall Anchor (2)
• Screws (2)
Introduction
The RC300AU multifunctional remote control is designed to control pilot light, flame height, blower speed,
and up to two 220/240VAC auxiliary functions on your
gas fireplace. The RC300AU is equipped with thermostat functions which can automatically control the temperature in the room in which it is installed. The control
is only for use with the Hearth & Home Technologies
IntelliFire Plus™ system (IPI). The AUX300CE module
is rated for 220/240VAC, 50-60 Hz, and is required for
operation of this remote control device.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Installation Precautions
Changing Temperature Scale
The installation of this remote control must be performed
by a qualified service technician. This remote control is
tested and safe when installed in accordance with this installation manual. Do not install any components that may
be damaged.
To change the temperature display between Celsius and
Fahrenheit, remove the battery cover from the back of the
remote control and slide the switch to your desired temperature scale (see Figure 12.5). The screen will automatically change the indicators on the room temperature
and set temperature portion.
Do not modify, disassemble, or substitute any of the components included with this kit. Installation of this unit must
be done by a qualified service technician.
Placement of this remote control may affect performance.
An assessment of the space should be done prior to installation for optimum performance.
Determine Location
Determine the location for the remote control. The selected
location should be in the same space as the gas fireplace.
Never place this unit in a separate room. The remote control
must be placed within 30 ft. (9.14 m) of the fireplace but
should not be exposed to extreme heat.
The RC300AU is approved for interior installation and
should not be used in exterior applications.
Figure 12.5 Temperature Scale
• Keep remote control out of reach of children.
Installation of Remote Control Housing
FCC Requirements
CAUTION! Risk of Fire! DO NOT install damaged or
modified components. Warranty will be voided if damaged or modified components are installed.
WARNING! Risk of Fire! Changes or modifications to
this unit not expressly approved by the party responsible
for compliance could void the user’s authority to operate
the equipment.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules and EN298 for
multi-functional control. These limits are designed to
provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance
with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by
one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Contact the dealer or an experienced radio TV technician for help.
1. Remove remote control components from packaging.
2. Remove battery cover from the back of the remote by
sliding it down and install 3 AAA batteries.
To prevent unintended operation when not using your fireplace for an extended period of time (summer months,
vacation, trips, etc):
• Remove batteries from remote control.
• Unplug switching adapter and remove back-up batteries.
3. Secure the remote control housing on a flat wall surface using the two screws and wall anchors provided.
See Figure 12.6.
Figure 12.6 Mounting Remote Control Housing
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
47
4. Place remote control inside housing. See Figure 12.7.
Fan Installation
• Insert the 3 prong plug from the fan into the receptacle
located in the AUX300CE module. See Figure 12.10.
• Insert 3 prong plug from AUX300CE module into REM/
AUX receptacle of fireplace junction cord.
AUX 1:
3 steps, HIGH,
MED and LOW
AUX 2:
ON/OFF
3 PRONG PLUG (FAN):
3 steps, timer based,
3 min. ON, 12 min. OFF
FAN CORD
AUX 300
MODULE
Figure 12.7 Remote in Housing
5. Close the housing door. See Figure 12.8.
Figure 12.10 Plug Fan into AUX300CE Module
Programming the RC300AU to the Control Module
CAUTION! Risk of burns! DO NOT program the remote control
to the control module when fireplace is hot.
• Verify the ON/OFF/REMOTE switch is in the REMOTE position.
Green LED light will blink three times and the control module
will beep once 5 seconds later when ready. See Figure 12.4.
• Using a small item (such as a paper clip) press and release
the LEARN button located near the ON/OFF/REMOTE switch.
See Figure 12.11.
• Control module will beep once and LED will blink green for 10
seconds.
• While the LED is blinking, press the POWER button on the
remote control. A double beep will come out of the control
module to indicate that it has been programmed successfully.
Figure 12.8 Mounting Remote Control Housing
AUX300CE Module Installation
• Insert the 4 hole harness from the AUX300CE module into
the 4 pin plug on the control module. See Figure 12.9.
CONTROL MODULE
NOTICE: Up to three remote controls can be programmed into
the control module. Simply press a button on the other remote
controls during the 10 second programming process to add
another remote into the system. It is recommended to program
only one RC300AU remote control.
To clear memory in the control module, use a small item (such
as a paper clip) to press and release the LEARN button. Control
module will beep once and LED will blink green for 10 seconds
DO NOT press any buttons on the remote during the ten seconds
that the green LED blinks. The memory will be cleared. Note that
the RC300AU will not be programmed if it’s in STANDBY mode.
Press the ON/OFF button twice to switch to IDLE mode.
REMOTE POSITION
AUX 300CE
CABLE
LEARN BUTTON
Figure 12.9 AUX 300 module installation
48
Figure 12.11 Programming RC300AU
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Display Screen
FIREPLACE STATUS
Idle When Remote is in ON Mode
THERMOSTAT DESIRED
TEMP SETTING
The remote control will go into an idle mode if no buttons are pressed within 5 seconds. Press any button to
resume full functionality. In idle mode only active functions will show on the screen.
THERMOSTAT
CHILD LOCK
INDICATOR
FLAME HEIGHT
FAN SPEED
ADJUSTABLE
AUXILIARY
ADJUSTABLE
OUTPUT (ON/OFF)
TRANSMISSION
INDICATOR
LOW BATTERY
INDICATOR
FUNCTION LEVEL
INDICATOR
ROOM TEMP
DISPLAY
TIMER DISPLAY/FUNCTION
Figure 12.12 RC300AU Display Screen
Function Buttons
Use POWER button to turn the unit on and off.
V
V
Menu
Menu
Select
Select
Menu
Use MENU button to display the menu functions.
Only functions that can be activated will be
V
displayed.
For example: Flame Height will not
V
be displayed when the remote status is OFF.
Select
Use
V the SELECT button to select the current
feature.
Menu
V
Select
V
Use the UP and DOWN arrows to toggle
through the menu functions and value selections in the submenus.
Standby mode
The remote control will go into a standby mode if no buttons are pressed within 5 minutes. Press the POWER
button to reactivate the remote control to ON mode. Active functions will be displayed
V
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
49
About ON Mode
Adjusting Fan Speed
• All functions can be accessed when the remote control
is in the ON mode.
• Press the MENU button to activate the menu.
• Only active functions will be displayed when the remote
control is in the ON mode. For example: if the fan is the
only function that’s active, the fan icon and flame will be
the only icon shown in the display.
About OFF Mode
Only the following functions can be accessed in the OFF
mode:
•AUX1
•AUX2
• Using the UP and DOWN arrows highlight the FAN icon
and press SELECT.
• Use the UP and DOWN arrows to adjust the FAN
SPEED, then press SELECT. The FAN SPEED can be
adjusted to 3 different settings: HIGH, MEDIUM, LOW.
NOTICE: The fan has a timer built into the control module.
After the fireplace is turned ON the timer will wait for 3
minutes before turning on the fan. In addition, the fan
will remain on for 12 minutes after the fireplace has been
turned OFF.
Only active functions will be displayed when the remote
control is in the OFF mode.
NOTICE: Whenever the fan is turned ON, the FAN will start
up on the high setting for 10 seconds before adjusting to
the previous user setting.
Turning ON the Fireplace
AUX1 Function (Unit dependent Function)
• Press the POWER button to turn the fireplace ON. The
fireplace will first ignite the pilot. Once the pilot flame is
estabilshed the main burner will be lit.
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the AUX1 icon
and press SELECT.
NOTICE: Whenever the fireplace is cycled from OFF to
ON, the main burner will light on high for 10 seconds before returning to the previous user setting.
• Use the UP and DOWN arrows to adjust the AUX1 output,
then press SELECT. The AUX1 function can be adjusted
to 4 different settings: HI, MED, LOW and OFF.
Adjusting Flame Height
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the FLAME
icon and press SELECT.
• Use the UP and DOWN arrows to adjust the FLAME
HEIGHT, then press SELECT. The FLAME HEIGHT
can be adjusted to 5 different settings.
NOTICE: FLAME HEIGHT will not be adjustable for first
ten seconds when fireplace is turned on.
NOTICE: The system will remember the previous FLAME
HEIGHT setting and will automatically adjust after 10
seconds.
50
AUX2 Function (Unit dependent Function)
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the AUX2 icon
and press SELECT.
• Use the UP and DOWN arrows to turn the AUX2 ON or
OFF, then press SELECT. The AUX2 function can be
either be turned ON or OFF.
NOTICE: When the fireplace is turned OFF both AUX1 and
AUX2 will be turned off. The AUX1 and AUX2 functions can
be activated from the remote’s OFF mode, when the flame
is off. When the fireplace is turned back ON, the AUX1
and AUX2 settings will be restored to the previous setting.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Adjusting Thermostat
Power Outage
• Press the MENU button to activate the menu.
• If fireplace battery backup system IS installed at time of
power outage, fireplace operation will not be interrupted.
• Using the UP and DOWN arrows highlight the THERMO
icon and press SELECT.
• Use the UP and DOWN arrows to turn the THERMO ON
or OFF, then press SELECT (the SET TEMP will start
blinking). Using the UP and DOWN arrows select the
desired temperature and press SELECT.
NOTICE: If the THERMO function is on, the SET TEMP
can be adjusted at any time by pressing the UP and DOWN
arrows.
NOTICE: As the ROOM TEMP (RT) approaches SET
TEMP (ST), the remote system will automatically adjust
the flame height. If the RT rises above ST, the fireplace
will shut down the main burner. After this, the fireplace will
turn back on after the RT drops below the ST.
NOTICE: The system will remember the previous TEMPERATURE setting when THERMOSTAT mode is cycled
ON or OFF.
NOTICE: If your installation includes an optional wired ON/
OFF wall switch, it should be in the OFF position when
using the RC300AU in thermostat mode.
Adjusting Timer
• Press the MENU button to activate the menu.
• Using the UP and DOWN arrows highlight the TIMER
icon and press SELECT.
• Use the UP and DOWN arrows to turn the TIMER ON
or OFF, then press SELECT. Using the UP and DOWN
arrows select the desired set time and press SELECT.
Timer operates in increments of 15, 30, 45, 60, 90, 120
and 180 minutes.
Setting the Child Lock
• If fireplace battery backup system IS NOT installed at
time of power outage, fireplace will shut off. To resume
fireplace operation, install battery backup.
NOTICE: Battery polarity must be correct or module
damage will occur.
Manual Fireplace Shutoff
In the unlikely event that the remote wall switch malfunctions and will not turn off the fireplace, call your dealer
for service assistance. In the meantime, you may choose
one of the following actions to turn off the fireplace:
CAUTION! Risk of burns! Fireplace surfaces are hot
when operating and during cool down. Use care and
wear gloves when opening the front and accessing components inside the fireplace.
Check remote screen for battery level indicator, replace
the batteries if low battery is indicated (See Figure 12.12).
Turn off the control module:
• Open or remove the decorative front to access the control
module.
• Move switch to OFF (See Figure 12.10).
Disconnect power to the control module:
• Open or remove the decorative front to access power
cord and/or back-up batteries.
• Unplug the control module and/or remove back-up
batteries.
Shut off gas to the appliance:
• Open or remove the decorative front and locate the gas
shut-off valve to the left of the gas control.
• Press and hold the MENU and UP arrow buttons simultaneously for 4 seconds to enable or disable the child
lock feature.
• Rotate the shut off valve 90 degrees to turn off gas supply.
NOTICE: No functions will be usable until child lock feature
is disabled.
• Locate house circuit breaker for fireplace.
Turn off power to the fireplace (if back-up batteries
are not installed):
• Turn off the circuit breaker.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
51
Frequently Asked Questions/Troubleshooting
Symptom
Possible Cause
Corrective Action
Batteries
Verify batteries are functional and installed correctly.
Remote control is in Child
Lock mode
Disengage Child Lock mode.
Buttons not being pressed
firmly
Press button firmly for one to two seconds to ensure transmission to module.
Control module is not in
“REMOTE” mode
Ensure module switch is set to REMOTE.
Control module and remote
control are not programmed
to each other
The control module will beep when it successfully receives a
command. If it does not beep, clear module memory and reprogram the remote control.
Control module is unplugged. In case of power
outage, backup batteries
are depleted or missing
If the transmission indicator comes on when power button is
pressed, verify that the control module is plugged in the fireplace junction cord located in the controls area. Also verify that
the batteries are installed in the battery pack.
Fan does not turn on when fireplace
is started
Built in time delay
The fireplace must run for seven minutes in order for the fan
to engage.
Fan does not turn off when fireplace
turned off
Built in time delay
The fan will run for twelve minutes after the fireplace is turned off.
Fireplace shuts down after extended
periods
Built-in timer
The fireplace will automatically shut down after nine hours of
continuous operation if it does not receive a command from
the remote.
External wired wall switch
The fireplace cannot be turned off by remote if an external
wired switch is installed and in the ON position. Turn external
wall switch to OFF.
Remote control or control
module failure
At control module, turn off fireplace by sliding the ON/OFF/
REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is
hot. Use caution when accessing module.
Remote control will not transmit
Control module will not take
commands from remote control
Fireplace is on but will not shut off
with the remote control
52
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
13
Finishing
A. Framing and Finishing Instructions
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.)
Finishing Instructions
It is important to follow the framing and finishing instructions to ensure proper placement of fireplace into the surrounding framing/finishing materials.
Wall sheathing materials 3/8 in. (10 mm) thick are
specified in this installation manual to properly align with
the factory-installed non combustible material.
WARNING! Risk of Fire! DO NOT remove the factoryinstalled non-combustible board or cover it with combustible material, such as:
NAILING
TABS
• Drywall (gypsum board)
•Plywood
• Materials that do not meet the ASTM E 136 Non-combustibility standard (below).
Removal of factory-installed, non-combustible board and/
or use of materials not meeting the ASTM E 136 standard
may cause fire.
NOTE: Unit must be installed (and gas connected)
prior to plaster sheeting.
Non-Combustible Materials Specification
Figure 13.1 Nailing Tabs Installation Position
Material which will not ignite and burn. Such materials are
those consisting entirely of steel, iron, brick, tile, concrete,
slate, glass or plasters, or any combination thereof.
Materials that are reported as passing ASTM E 136,
Standard Test Method for Behavior of Materials in a
Vertical Tube Furnace at 750 ºC (1385 ºF) shall be considered non-combustible materials.
1-1/8 in. (30 mm)
FRAMING
Setting the Fireplace into the Framing
Unlike many traditional, single-sided Heat & Glo fireplaces,
this fireplace is recessed into surround framing. The left
and right nailing tabs were designed so the fireplace
is recessed to the correct location within the framing
materials.
1-1/2 in. (37 mm)
1. Bend two nailing tabs away from fireplace 180 degrees
on both left and right nailing tabs. Do not adjust the
column standoffs. See Figure 13.1.
2. Screw each nailing tab to the adjoining framing material.
Ensure that the air space clearance is maintained on
the sides of the fireplace. See Figure 13.2.
3/8 in (10 mm) BUILDING MATERIAL
Figure 13.2 Front Side Finishing Detail
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
53
WARNING! Risk of Fire! Maintain specified air space
clearances to combustibles.
Failure to comply with these instructions may cause a
fire or cause the appliance to overheat.
TOP FLANGE
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD
FINISHING FLANGES
LOWER COVER PANEL
SIDE COLUMNS
Self-tapping screws up to 1 in. (25 mm) long can be installed through the nailing tab and outer 1-3/4 in. (45 mm)
edges of the factory-installed non-combustible board to
secure the drywall adjacent to the factory-installed noncombustible board. See Figure 13.3.
Do not drill or install screws which may penetrate the lower cover panel as this will restrict required access to the
glass, battery-back-up, and remote receiver. See Figure
13.3.
The appliance is designed to accept 1/2 in. (13 mm) wall
sheathing materials such as drywall, plywood, wood composites, or non-combustible materials. The type of material
used depends whether the installation is an Inside or Overlap Fit Method. Refer to Section 13.C regarding installation
details associated with the Inside an Overlap Fit methods.
The left/right sides and bottom of the fireplace opening utilize finishing flanges that will overlap the 3/8 in. (10 mm)
wall sheathing. The 3/8 in. (10 mm) thick wall sheathing
can be installed tight to the left, right, and bottom finishing flanges such that the rough edges of the sheathing are
tucked behind the flanges when using the Overlap Method
of finishing.
Note: Finishing materials are designed to overlap the outer
edges of the finishing flanges up to the fireplace opening.
= 1 in. (25 mm) MAX. SELF-TAPPING
SCREWS ALLOWED
= NO SCREWS ALLOWED
= 5-1/8 in. - 7 in. (130 mm - 180 mm)
SELF-TAPPING SCREWS ALLOWED
NOTE: It is acceptable to use a high temperature silicone sealant to adhere drywall to lower cover panel.
Figure 13.3 Finishing Details
Note: Refer to Section 13.C regarding installation details associated with the Inside and Overlap Fit methods.
CAUTION! Risk of Glass Damage and Cuts! DO NOT
drill or install any type of screw or fastener into the lower
cover panel. Sharp screw or fastener tips may penetrate
and break the glass or cause cuts.
FIREPLACE OPENING
15-3/4 in. to 16-1/8 in.
(400 mm to 410 mm)
The XLR-PLUS-AU must be finished using either the
Tonic or Martini decorative fronts. See Figures 13.12
and 13.13. The final fireplace installation can be accomplished by either the Overlap Fit or Inside Fit method. Reference Section 13.C regarding installation details associated with the Inside Fit and Overlap Fit methods.
It is acceptable to pre-drill holes and use self-tapped
screws in the factory-installed non-combustible board to
attach non-combustible backer board for tile, marble, etc.
Refer to Figure 13.3 for acceptable screw location and
screw length requirements.
54
Figure 13.4 Required Fireplace Opening Height
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
Note: The lower cover panel must be pushed all the way
down. The outer finishing flanges should line up. The
fireplace opening must be between 15-3/4 in. (400 mm)
and 16-1/8 in. (410 mm) for the decorative fronts to fit
correctly. See Figure 13.4.
Finish and Sealing Joints
All joints between the finished wall sheating and
the appliance must be sealed with non-combustible
materials. Sealants, such as caulk or mastic used to
seal the gap between the wall and the fireplace, should
be rated at a minimum continuous exposure to 149 °C
(300 °F). Wall board joints can be taped and sealed with
combustible drywall tape.
Finishing Around Opening with Gypsum Wallboard
Gypsum wallboard (drywall) joints adjacent to the
fireplace opening require special attention to minimize
potential development of cracking. Hearth and Home
Technologies recommends the following steps to
minimize potential cracks in the finished drywall around
the fireplace opening:
• Retain 12 mm clearance between plasterboard
and vertical sides of unit. Butt join plasterboard
and white insulation board at top of heater. USING
ONLY FIBERGLASS TAPE finish insulation board to
plasterboard as per normal plasterbaord procedures.
Ensure that top coat finish extends down to top of heater,
as indicated in diagram below. Insulation board will
remain exposed as part of the finished plaster face.
V-JOINT TO PLATERBOARD & WHITE INSULATION BOARD, BUTT JOIN EACH AND BACK FILL WITH
CORNICE CEMENT. OVERLAY JOIN WITH FIBERGLASS TAPE AND TROWEL TOP COAT OVER.
FIBERGLASS TAPE
ONLY ON JOINT
SIDE
ELEVATION
ENTIRE INSULATION
BOARD TO BE
TOP COATED
12 mm CLEARANCE
TO COMBUSTIBLES
• When installing gypsum wallboard around the fireplace,
install the hole for the fireplace opening in a single
wallboard sheet, if possible. This will minimize the joints
adjacent to the fireplace opening.
• The factory-supplied non-combustible board and the
gypsum wallboard must join on the structural framing,
where applicable. Wallboard and non-combustible board
should be fastened to the framing with at least 1-1/4 in.
(32 mm) long screw fasteners, located within 1-1/2 in.
(38 mm) from each corner, and at no more than 12 in.
(305 mm) intervals along the joint length.
• The wall-board joints should be finished with a Taping
Coat, followed by at least two subsequent Finish Coats
of joint compound.
• For the initial Taping Coat, it is critical that a generalpurpose chemically hardening joint compound, such as
SHEETROCK™ Brand Durabond™ Setting-Type Joint
Compound, be used to fill the joint and embed the mesh
tape. Fiberglass-mesh tape is recommended because it
will provide a more crack-resistant joint than one finished
with paper tape. Let the Taping Coat properly cure before
applying subsequent Finish Coats.
• For the second and third finishing coats, it is acceptable
to use a light-weight joint compound and standard
application, curing and sanding methods.
• Do not operate the fireplace during the drywall finishing
process. Allow the finish coat to cure for at least 24 hours
prior to using the appliance.
WHITE INSULATION BOARD
Plasterboard to be adhered to lower panel using silicone
(no screws to be used).
Figure 13.5 White Insulation Board
Gas Pipe Requirements
1. If polyethylene composite gas pipe is to be used, a
clearance of 150 mm must be maintained from all flues.
2. Polyethylene composite gas pipe must not be used as
the final connection onto the heater.
3. Leave a 1 m. tail of 1/2 in. (13 mm) copper pipe.
Painting
If desired finishing includes a painted wall, 100% acrylic
latex with compatible primer is recommend around the
appliance. Oil-based or standard acrylic paints may
discolor due to heat exposure.
Wallboard Joint-Crack Prevention and Repair
Wallboard joints around the fireplace will be affected by
exposure to elevated temperatures, along with other environmental and structural factors. The specific methods
presented in the previous section will help prevent or
minimize development of cracks.
If a crack does emerge adjacent the fireplace, it can be
permanently repaired by filling it with spackling paste or
paintable latex caulk, followed by repainting.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
55
B. Mantel and Wall Projections
Mantel Leg (Combustible/Non-Combustible)
WARNING! Risk of Fire! Comply with all minimum clearances to combustibles as specified. Framing closer than the
minimums listed must be constructed entirely of noncombustible materials (i.e., steel studs, concrete board, etc.)
Failure to comply could cause fire.
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.C.
Mantels (Combustible/Non-Combustible)
3/8 in. (10 mm)
Thick Wall
Sheathing
TOP VIEW
3-1/8 in.
(80 mm)
MINIMUM
UNLIMITED
Figure 13.6 Non-Combustible Mantel Leg or Wall
Projections
(Acceptable on both sides of opening)
12 in. (300 mm)
MAX.
MEASUREMENT
14-1/8 in FROM TOP OF
(360 mm) FIREPLACE
MIN.
OPENING
Front Side Finishing Detail
1-1/8 in. (30 mm)
FRAMING
Figure 13.5 Clearances To Mantels Above Appliance.
1-1/2 in. (37 mm)
Note: For non-combustible fireplace finish material (marble,
stone, etc) specifications refer to Section 13.C.
3/8 in (10 mm) BUILDING MATERIAL
Figure 13.7 Front Side Finishing Detail
56
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
C. Facing Material
• Facing and/or finishing materials must not interfere with
air flow through louvers, operation of louvers or doors,
or access for service.
• Facing and/or finishing materials must never overhang
into the glass opening.
• Observe all clearances when applying combustible
materials.
The Tonic decorative front can be installed with an “Overlap” or “Inside Fit” method:
Overlap Requirement: See Figure 13.8 and Figure 13.9.
Inside Fit requirement: See Figure 13.10 and Figure 13.11.
Note: The Martini front is not designed for use with
the inside fit method.
WARNING! Risk of Fire! DO NOT apply combustible
materials beyond the minimum clearances. Comply with
all minimum clearances to combustibles as specified in
this manual. Overlapping materials could ignite and will
interfere with proper operation of doors and louvers.
Non-Combustible Finish Materials
0 - 25.4 mm Thickness-Overlap Fit Method
WARNING! Risk of Fire! DO NOT install drywall or other
combustible materials over the factory-installed non-combustible board. Overlapping materials could ignite.
NOTICE: This 1 in. (25 mm) maximum not only includes
the decorative finish materials (marble, tile, slate, etc) but
also the mortar or adhesive used to attach the decorative
finish material.
Decorative facing material thickness is measured from
the face of the factory-installed non-combustible board.
See Figure 13.8 and Figure 13.10.
FACTORY-INSTALLED
NON-COMBUSTIBLE BOARD
Both the Tonic and Martini decorative fronts are designed
to overlap finish materials 0 mm to 1 in. (25 mm) thick.
See Figure 13.8 and Figure 13.10.
The non-combustible finish material can be installed up to
the fireplace opening.
0 mm
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 1 in. (25 mm) THICK
0 mm
0 mm
TONIC DECORATIVE
FRONT SHOWN
0 mm
Figure 13.9 Non-Combustible Finish Material Diagram for 0 - 1 in.
(25 mm) Thick Overlap Fit Method (Tonic or Martini
Decorative Front)
NON-COMBUSTIBLE
FINISHING MATERIAL
0 - 1 in. (25 mm) THICK
DRYWALL OR
EQUIVALENT 3/8 in. (10 mm)
Figure 13.8 Overlap Fit Method (Tonic or Martini Decorative
Front)
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
57
Non-Combustible Finish Materials
0 mm to 1 in. (25 mm) Thick Inside Fit Method
The Tonic decorative front is approved for inside fit applications. Non-combustible finishing materials up to 1 in.
(25 mm) thick can be installed around the front (left, right,
top, and bottom).
Non-Combustible Finish Material 0 - 1 in. (25 mm) Thick
3/4 in.
(19 mm)
1-1/2 in. (38 mm) (TN-XLR-**)
3/4 in. (19 mm) (TN-SLR-**)
For the Tonic decorative front inside fit applications, the
decorative front must be installed tight to the finishing
flanges and must not overlap any finish material.
Ensure that no non-combustible finish materials are installed within 3/4 in. (19 mm) (TN-SLR-**) or 1-1/2 in. (38
mm) (TN-XLR-**) of the top of the fireplace opening, or
within 3 in. (76 mm) of the bottom of the fireplace opening. The top spacing is required to provide clearance for
removing and installing the Tonic decorative front. See
Figure 13.11.
3 in.
(76 mm)
Bottom Joint
Figure 13.11 Noncombustible Surface Finishing Material
0 - 1 in. (25 mm) Thick-Inside Fit Method
(Tonic Decorative Front Only)
D. Decorative Fronts
FACTORY-INSTALLED
NON-COMBUSTIBLE
BOARD
WARNING! Risk of Fire! A decorative front is required
for this model. DO NOT operate this appliance without a
decorative front in place.
1 in.
(0-25 mm)
(MAX)
1-1/2 in. (38 mm) (TN-XLR-**)
3/4 in. (19 mm) (TN-SLR-**)
Only doors certified for use with this appliance model may
be used. Contact your dealer for a list of doors that may
be used.
Inside and Overlap Method
See Section 13.C.
20-1/2 in. (520 mm)
APPLIANCE OPENING (HEIGHT)
3 in. (76 mm)
1 in.
(0-25 mm)
DRYWALL OR
EQUIVALENT
3/8 in. (10 mm)
TONIC DECORATIVE FRONT
(TN-SLR-**, TN-XLR-**)
Figure 13.12 Tonic Decorative Front
Inside-Fit Method Only
See Section 13.C.
Figure 13.10 Inside Fit Method (Tonic Decorative Front Only)
MARTINI DECORATIVE FRONT
(MT-SLR-**)
Figure 13.13 Martini Decorative Front
58
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
TONIC FRONT
E F
A
UPPER GLASS HEAT SHIELD
(TONIC ONLY)
B
C
D
LOWER GLASS HEAT SHIELD
(MARTINI & TONIC FRONTS)
Figure 13.14. Dimensions of Tonic Decorative Front.
TN-SLR-**
A
Top of decorative front to bottom of
appliance.
B
Bottom of decorative front to bottom of
appliance.
C
Inside dimension of decorative front
(width).
D
Outside dimension of decorative front
(width).
26-3/8 in.
670 mm
TN-XLR-**
27-1/8 in.
689 mm
6-7/8 in.
175 mm
39 in.
991 mm
44-1/2 in.
1130 mm
Glass Lip Heat Shield seats in glass frame.
Retain top upper glass heat shield with tinnerman clip on
each side of glass frame.
Figure 13.15 Glass and Heat Shield - Martini and Tonic
TN-SLR-**
E
Inside dimension decorative front
(height).
13 in.
330 mm
TN-XLR-**
13-3/4 in.
Gap below Martini front
must not be covered - it
is for cool air flow when
the fan is running.
349 mm
TN-SLR-**
F
Outside dimension of decorative front
(height).
19-1/2 in.
495 mm
TN-XLR-**
20-1/4 in.
514 mm
This appliance requires field-installation of heat shield(s) on
the firebox glass frame. These shields function to manage
convective heat transfer during blower operation. These
shields are critical to the performance and reliability of the
appliance because they prevent overheating of gas control
components.
Figure 13.16 Martini Front Gap
For installation finished with the Martini decorative front, a
single lower glass heat shield is installed in the bottom of the
glass frame. This shield will be installed prior to installing the
decorative surround and glass. See Figure 13.15. It is also
critical that the required air space is maintained between the
underside of the Martini surround and the adjacent finishing
materials. See Figure 13.16.
For installations finished with the Tonic decorative front, both
an upper and lower glass heat shields are installed in the top
and bottom of the firebox glass frame. These will be installed
prior to installing the framed mesh and the Tonic surround.
See Figures 13.15 and 13.16.
WARNING! Risk of Valve / Control Damage! This appliance
requires field-installation of heat shields onto the firebox glass
frame. Do not operate this appliance without the specified heat
sheild(s).
Gap between Tonic front and Tonic glass lip. This
gap is for cool air flow when fan is running.
Figure 13.17Tonic Front Gap
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
59
14
Appliance Setup
A. Remove Fixed Glass Assembly
See Section 14.E.
B. Remove the Shipping Materials
Remove shipping materials from inside or underneath the
firebox. The standard black rock media and manual bag
assembly are also shipped underneath the firebox.
C. Clean the Appliance
Clean/vacuum any sawdust that may have accumulated
inside the firebox or underneath in the control cavity.
UPPER SPRING LATCH
LOWER SPRING LATCH
D.Accessories
Install approved accessories per instructions included
with accessories. Contact your dealer for a list of approved accessories.
WARNING! Risk of Fire and Electric Shock! Use ONLY
Hearth & Home Technologies-approved optional accessories with this appliance. Using non-listed accessories
could result in a safety hazard and will void the warranty.
Figure 14.1 Fixed Glass Assembly
E. Fixed Glass Assembly
WARNING! Risk of Asphyxiation! Handle fixed glass
assembly with care. Inspect the gasket to ensure it is
undamaged and inspect the glass for cracks, chips or
scratches.
• DO NOT strike, slam or scratch glass.
• DO NOT operate fireplace with glass removed, cracked,
broken or scratched.
• Replace as a complete assembly.
F. Install the Mesh
The mesh front is included with the Tonic front. The Martini tinted glass front does not include mesh.
1. Place Tonic glass lip shields in position.
2. Place mesh into position with retaining bolts removed.
3.Thread retaining bolts into mating threads to retain
mesh as shown. See Figure 14.2.
Removing Fixed Glass Assembly
1. Remove the decorative front.
2. Locate the two spring latches that are on the upper left
and right of the fireplace.
3. Use both index fingers to release spring latches. See
Figure 14.1.
4. Allow glass to tilt forward. Grasp glass on the upper
right and left sides and lift glass “up” and “out.”
MESH
RETAINING
BOLTS
Replacing Fixed Glass Assembly
1. Locate glide tabs on lower left and right corners.
2. Grasp glass on upper right and left sides and tilt bottom of glass assembly toward fireplace.
3. Allow of the bottom gasketing of the glass assembly to
touch the face of the fireplace.
4. Put pressure on the glass as you allow the glass assembly to drop into the two lower tabs. See Figure 14.1.
5. Tilt top of glass towards fireplace and engage both top
spring latches
60
Mesh spline facing out.
Figure 14.2 Mesh Installation
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
G. Air Shutter Setting
H. Media Options
Air shutter settings may be adjusted by a qualified installer at the time of installation. The air shutter is set at the
factory for minimum vertical vent run. Adjust air shutter for
longer vertical runs. See Figure 14.3.
Unit ships without a media option. Available approved
media options are:
• Loosen the 1/4 in. (6 mm) screw.
• MEDIA-AMBER
• MEDIA-BLACK
• MEDIA-CLEAR
• Twist shutter to adjust
• Shutter may be open for longer horizontal vent runs.
• Do not close the air shutter more than 16 mm for NG or
80 mm for LP. Note: the air shutter should be fully open
when using ULPG.
• MEDIA-COBALT
• MEDIA-BK2-GEMS
• MEDIA-WH2-GEMS
• MEDIA-GEMS
• Tighten the screw.
• XLR-LOGS
NOTICE: If the flames appear to be orange, open the air
shutter to prevent residue buildup on the glass.
• MEDIA-STONES-2
I. Verify Performance of Appliance
Figure 14.3 Air Shutter
Shutter Settings
Logs
Glass Media
Fiber Stones
NG
13 mm
5 mm
6 mm
Propane
Full Open
10 mm
Full Open
ULPG
Full Open
Full Open
Full Open
1. Verify pilot sparks, pilot lights, pilot stops sparking, and
the main burner turns “ON” by turning wall control “ON”.
2. Turn fireplace “OFF”. Verify that the both the pilot and
burner turn “OFF”.
3. Repeat Step 1 above.
4. With the burner “ON” remove the green wire connected
to the gas valve after the second audible “beep” from
the control module is heard. The main burner should
shut off. Turn appliance “OFF”.
5. Reattach the green wire to the valve and turn “ON” the
fireplace. The main burner should light after the second
audible “beep” from the control module is heard.
6. With the burner “ON” remove orange wire both the main
burner and pilot should go out.
7. Turn fireplace “OFF” and reattach orange wire to the
valve.
8. Repeat steps 1 & 2 to ensure proper functionality of
appliance.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
61
15
Troubleshooting
With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do
experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and
the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact
your dealer to arrange a service call by a qualified service technician.
A. IntelliFire Plus™ Ignition System
Symptom
Possible Cause
1. Pilot won’t light.
a. Incorrect wiring.
The ignitor/module
makes noise, but no
b. Loose connections or electrical
spark.
shorts in the wiring.
2. Pilot won’t light,
there is no noise or
spark.
Corrective Action
Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are
connected to correct terminals on module and pilot assembly.
Verify no loose connections or electrical shorts in wiring from module to pilot assembly. Verify connections underneath pilot assembly are tight; also verify connections are not grounding out to metal
chassis, pilot burner, pilot enclosure, mesh screen if present, or any
other metal object.
c. Ignitor gap is too large.
Verify gap of igniter to right side of pilot hood. The gap should be
approximately 1/8 in (3 mm).
d. Module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5
mm) away from “I” terminal on module. Place ON/OFF rocker switch
or wall switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode. Replace pilot if necessary.
a. No power or transformer installed
incorrectly.
Verify that transformer is installed and plugged into module. Check
voltage of transformer under load at spade connection on module
with ON/OFF switch in ON position. Acceptable readings of a good
transformer are between 6.4 and 6.6 volts DC.
b. A shorted or loose connection in wir- Remove and reinstall the wiring harness that plugs into module.
ing configuration or wiring harness. Verify there is a tight fit. Verify pilot assembly wiring to module. Remove and verify continuity of each wire in wiring harness. Replace
any damaged components.
3. Pilot sparks, but
Pilot will not light.
62
c. Improper wall switch wiring.
Verify that 220-240 VAC service power is “ON” to appliance.
d. Module not grounded.
Verify black ground wire from module wire harness is grounded to
metal chassis of appliance.
e. Module.
Turn ON/OFF rocker switch or wall switch to OFF position. Remove
ignitor wire “I” from module. Place ON/OFF rocker switch or wall
switch in ON position. If there is no spark at “I” terminal module
must be replaced. If there is a spark at “I” terminal, module is fine.
Inspect pilot assembly for shorted sparker wire or cracked insulator
around electrode.
a. Gas supply.
Verify that incoming gas line ball valve is “open”. Verify that inlet
pressure reading is within acceptable limits, inlet pressure must not
be exceeded.
b. Ignitor gap is incorrect.
Verify that spark gap from ignitor to pilot hood is 1/8 in. (3 mm).
c. Module is not grounded.
Verify module is securely grounded to metal chassis of appliance.
d. Module voltage output / Valve/Pilot
solenoid ohms readings.
Verify battery voltage is at least 5.7 volts. Replace batteries if voltage is below 5.7.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
IntelliFire Plus™ Ignition System - (continued)
Symptom
4. Pilot lights but continues to spark, and main
burner will not ignite.
(If the pilot continues
to spark after the
pilot flame has been lit,
flame rectification has
not occurred.)
5. Carbon Deposition
Possible Cause
a. A shorted or loose connection in flame
sensing rod.
Corrective Action
Verify all connections to wiring diagram in manual. Verify
connections underneath pilot assembly are tight. Verify connections are not grounding out to metal chassis, pilot burner, pilot enclosure or screen if present, or any other metal
object.
b. Poor flame rectification or contaminated With fixed glass assembly in place, verify that flame is enflame sensing rod.
gulfing flame sensing rod on left side of pilot hood. Flame
sensing rod should glow shortly after ignition. Verify correct pilot orifice is installed and gas inlet is set to pressure
specifications. Polish flame sensing rod with fine steel wool
to remove any contaminants that may have accumulated on
flame sensing rod.
c. Module is not grounded.
Verify module is securely grounded to metal chassis of appliance. Verify that wire harness is firmly connected to the
module.
d. Damaged pilot assembly or contaminated flame sensing rod.
Verify that ceramic insulator around the flame sensing rod
is not cracked, damaged, or loose. Verify connection from
flame sensing rod to white sensor wire. Polish flame sensing rod with fine steel wool to remove any contaminants
that may have accumulated on flame sensing rod. Verify
continuity with a multimeter with ohms set at lowest range.
Replace pilot if any damage is detected.
e. Module.
Turn ON/OFF rocker switch or wall switch to OFF position.
Remove ignitor wire “I” from module. Place ON/OFF rocker
switch or wall switch in ON position. If there is no spark at “I”
terminal module must be replaced. If there is a spark at “I”
terminal, module is fine.
a. Log Placement
Verify placement and assure flame is not excessively
impinging on log.
b. Shutter Setting
Check to assure correct shutter setting for your model and
gas type.
c. Gas Type
Assure correct fuel matches unit gas model and components.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
63
Frequently Asked Questions/Troubleshooting
Symptom
Possible Cause
Corrective Action
Batteries
Verify batteries are functional and installed correctly.
Remote control is in Child
Lock mode
Disengage Child Lock mode.
Buttons not being pressed
firmly
Press button firmly for one to two seconds to ensure transmission to module.
Control module is not in
“REMOTE” mode
Ensure module switch is set to REMOTE.
Control module and remote
control are not programmed
to each other
The control module will beep when it successfully receives a
command. If it does not beep, clear module memory and reprogram wall switch.
Control module is unplugged. In case of power
outage, backup batteries
are depleted or missing
If the transmission indicator comes on when power button is
pressed, verify that the control module is plugged in the fireplace junction cord located in the controls area. Also verify that
the batteries are installed in the battery pack.
Fan does not turn on when fireplace
is started
Built in time delay
The fireplace must run for three minutes in order for the fan to
engage.
Fan does not turn off when fireplace
turned off
Built in time delay
The fan will run for twelve minutes after the fireplace is turned off.
Fireplace shuts down after extended
periods
Built-in timer
The fireplace will automatically shut down after nine hours of
continuous operation if it does not receive a command from
the remote.
External wired wall switch
The fireplace cannot be turned off by remote if an external
wired switch is installed and in the ON position. Turn external
wall switch to OFF.
Remote control or control
module failure
At control module, turn off fireplace by sliding the ON/OFF/
REMOTE switch to OFF. Warning! Risk of Burns! Fireplace is
hot. Use caution when accessing module.
Remote control will not transmit
Control module will not take
commands from remote control
Fireplace is on but will not shut off
with the remote control
64
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
16
Component Access
WARNING! Risk of Fire, Electric Shock and Burns!
Turn off power to module and valve by unplugging the 6V
transformer from the junction cord, before removing fixed
glass assembly.
A. Decorative Front and Fixed Glass Assembly Removal
D. Media Tray Removal
1. Remove decorative front and fixed glass assembly.
2. Remove media tray by removing two screw located on
the front edge of the media tray. See Figure 16.3.
• The decorative front can be removed by unscrewing (4)
screws that secure the decorative front to the fireplace.
Refer to the installation instructions that were included
with the decorative front option for more detailed
instruction.
• Refer to Section 14.E for fixed glass removal and
installation instructions.
B. Valve Pressure Taps
The pressure taps are available through the front of the
appliance. The decorative mesh front and fireplace gas
assembly must be removed to gain access to the pressure taps.
SCREW LOCATIONS
Figure 16.3 Remove Media Tray
E. Burner and Base Pan Removal
Once the media tray is removed, the burner assembly
and base pan may be removed.
1. Remove burner assembly by removing two screws that
secure the burner to the pilot assembly bracket and
remove the one screw that secures the burner clip that
secures the burner to the base pan. See Figure 16.4.
Figure 16.1 Pressure Taps
C. Control Module Access
The control module on this appliance can be accessed by
following the following steps:
2.Once the burner is removed, the base pan can be
removed by lifting “up” and “out”.
1. Remove decorative front and fixed glass assembly.
2. Locate the control module. See Figure 16.2.
3. Unplug the black wire from the transformer, unplug the
wire harness to the valve, and unplug the orange and
white wires from the pilot assembly.
4. Verify the replacement module is installed to the wire
diagram listed in Section 12.
PRESSURE
TAPS
GAS
FLEX
ON/OFF REMOTE
TOGGLE SWITCH
VARIABLE 6V DC
REGULATOR
VALVE
Figure 16.2 Valve Components
8KI-CE
MODULE
BURNER
SUPPORT
LEG
MODULE RESET
SWITCH
AUX300CE
HEAT
SHIELD
BURNER
SUPPORT
LEG
BURNER
REMOVE SCREWS
BATTERY PACK
BURNER
CLIP
NOTE: BATTERY PACK IS LOCATED ON
ACCESS PANEL TO RIGHT OF VALVE.
Figure 16.4 Remove Burner Assembly
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
65
F. Access Through the Valve Assembly
The lower access cover panel is removable if finishing
material has not been previously installed.
Remove media tray, burner assembly, and base pan.
To access components:
1. Remove eleven screws around perimeter of valve assembly that secure valve plate to the firebox bottom.
See Figure 16.5.
2. Lift the valve assembly from the back so that the gas
valve can clear the valve plate hole in the bottom the
firebox. See Figure 16.6.
Figure 16.7 Disconnect Gas Valve
Figure 16.5 Remove Valve Plate Screws
3. Set the valve bracket on the front lip of the firebox bottom. Turn “off” the ball valve. Disconnect gas valve
from the gas flex ball valve assembly at the pressure
fitting. See Figure 16.6.
VALVE ASSEMBLY
GASKET
Figure 16.6 Remove Valve Plate
4. Lift the valve assembly up and out to make necessary
service or repair.
5.Replace gasket before reinstalling the valve assembly.
66
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
G. Gas Valve Replacement
H. Pilot Assembly Replacement
Once the valve assembly has been removed, the gas
valve, pilot assembly, orifice flex tube, and flex ball valve
can be replaced.
PILOT
BRACKET
Figure 16.10
1. Disconnect the orange and white wires from the control module.
2. Remove the pilot fitting from the valve assembly.
3. Remove two screws that secure pilot assembly to the
pilot bracket.
Figure 16.8
1. Place the valve assembly on a clean, stable surface to
service or replace any components.
2.Disconnect the orange and green wires from the
valve.
3. Removed the Pilot fitting from the valve assembly
4. Disconnect the orifice gas flex and gas ball valve flex
from the (2) flare fittings.
5. Unscrew (2) screws located under the pressure taps
to remove the gas valve from the valve bracket.
VALVE
BRACKET
GAS INTLET FLEX
GAS VALVE
FLARE FITTING
ORFICE FLEX
PILOT
FITTING
PILOT
FITTING
Figure 16.9
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
67
17
Reference Materials
A. Appliance Dimension Diagram
Dimensions are actual appliance dimensions. Use for reference only. For framing dimensions and clearances refer to Section 5.
1 in. (25 mm) STANDOFF
K
L
J
S R M
I
ØN
C
NON-COMBUSTIBLE ZONE
(PROVIDED WITH UNIT)
O
GAS LINE
ACCESS
D
T
H
E
F
P
U
B
ELECTRICAL
ACCESS
G
A
Q
LEFT VIEW
FRONT VIEW
RIGHT VIEW
Location
Inches
Millimeters
Location
Inches
A
48
1218
K
1
25
B
43
1092
L
37-3/4
959
C
39
993
M
16-5/8
397
D
13-3/4
337
N
6-5/8
168
E
39-9/16
1006
O
41-3/4
1060
F
3-1/2
90
P
2-3/16
55
G
6-7/8
174
Q
6
152
H
47
1195
R
17-1/8
435
I
9-5/16
237
S
18-1/8
461
J
16-3/4
425
T
25-7/8
657
U
9-3/4
248
Figure 17.1 Appliance Dimensions
68
Millimeters
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
B. Maintenance Tasks
Inspect
Doors
Maintenance Tasks
1. Inspect for scratches, dents or other damage and repair as necessary.
2. Verify no obstructions to airflow.
3. Verify maintenance of proper clearance to combustible household objects.
Gasket Seal, Glass
Assembly and Glass
1. Inspect gasket seal and its condition.
2. Inspect glass panels for scratches and nicks that can lead to breakage when exposed to heat.
3. Confirm there is no damage to glass or glass frame. Replace as necessary.
4. Verify that latches engage properly, clip studs are not stripped, and glass attachment components are intact
and operating properly. Replace as necessary.
5. Clean glass. Replace glass assembly if severely coated with silicate deposits that cannot be removed.
Valve Compartment
and Firebox Top
1. Vacuum and wipe out dust, cobwebs, debris or pet hair. Use caution when cleaning these areas. Screw tips
that have penetrated the sheet metal are sharp and should be avoided.
2. Remove any foreign objects.
3. Verify unobstructed air circulation.
Logs
1. Inspect for broken, damaged, or missing logs. Replace as necessary.
2. Verify correct log placement and no flame impingement causing sooting. Correct as necessary.
Firebox
1. Inspect for paint condition, warpage, corrosion or perforation. Sand and repaint as necessary.
2. Replace appliance if firebox has been perforated.
Burner Ignition and
Operation
1. Verify burner is properly secured and aligned with pilot or igniter.
2. Clean off burner top, inspect for plugged ports, corrosion or deterioration. Replace burner if necessary.
3. Replace ember materials with new dime-size and shape pieces. Do not block ports or obstruct lighting paths.
4. Check for smooth lighting and ignition carryover to all ports. Verify there is no ignition delay.
5. Inspect for lifting or other flame problems.
6. Inspect orifice for soot, dirt or corrosion.
7. Verify manifold and inlet pressures. Adjust regulator as required.
8. Inspect pilot flame strength. Clean or replace orifice as necessary.
9. Inspect thermocouple/thermopile or IPI sensor rod for soot, corrosion and deterioration. Polish with fine steel
wool or replace as required.
Flueing
1. Inspect venting for blockage or obstruction such as bird nests, leaves, etc.
2. Confirm that termination cap remains clear and unobstructed by plants, etc.
3. Verify that termination cap clearance to subsequent construction (building additions, decks, fences or sheds)
has been maintained.
4. Inspect for corrosion or separation.
5. Verify weather stripping, sealing and flashing remains intact.
Remote controls
1. Verify operation of remote.
2. Replace batteries in remote transmitters and battery-powered receivers.
Carbon Deposition
1. Appliances incorporating a live fuel effect, and designed to operate with luminous flames, may exhibit slight
carbon deposition.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
69
C. Vent Components Diagrams
11-5/8 in.
(295 mm)
12-1/8
(308 mm)
7-1/8 in
(181 mm)
5-3/4 in.
(146 mm)
COOL-ADD
Cap Shield
13-7/8 in.
(352 mm)
9-1/2 in
(241 mm)
14 in.
(356 mm)
DRC-RADIUS
Cap Shield
11-7/8 in.
(302 mm)
5 in.
(127 mm)
13-7/8 in.
(352 mm)
DVP-BEK2
DVP-HPC Cap Brick Extension
Figure 17.2 Vent Components
70
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
C. Vent Components Diagrams (continued)
6-1/2 in
(165 mm)
6-1/2 in.
(165 mm)
6-1/2 in.
(165 mm)
8-1/2 in.
(222 mm)
9-1/4 in.
(235 mm)
8-3/4 in.
(152 mm)
6-5/8 in.
(168 mm)
6-5/8 in.
(168 mm)
SLP-45 - 45° Elbow
9-7/8 in
(251 mm)
SLP90- 90° Elbow
Pipe
Effective
Height/
Length
Millimeters
4
102
SLP6
6
152
SLP12
12
305
SLP24
24
610
SLP36
36
914
SLP4
SLP-PIPE
Effective Length
Inches
SLP48
48
1219
SLP6A
2 to 6
51 - 152
SLP12A
2 to 12
51 - 305
SLP-FS
Ceiling Firestop
SLP-HVS
Horizontal Pipe
Support
26 in.
(660 mm)
DVP-HSM-B
Extended Heat Shield
SLP-WS
Wall Shield Firestop
Figure 17.5 SLP Series Vent Components
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
71
C. Vent Components Diagrams (continued)
SLP-CCS-BK
Cathedral Ceiling
Support Box-Black
SLK-SNKD
Snorkel
Termination Cap
SLP-DCF-BK
Ceiling Firestop
Black
SLP-TVHW
Vertical
Termination Cap
SLP-WT-BK
Wall Thimble-Black
SL-2DVP
Adapter
12 in.
(305 mm)
7 in.
(178 mm)
15-1/2 in.
(394 mm)
SLP90
DVP-FBHT
SL-2DVP
Figure 17.6 SLP Series Vent Components
72
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
DVP-FBHT
C. Vent Components Diagrams (continued)
Note: Heat shields MUST overlap by a minimum of 1-1/2 in. (38 mm). The heat shield is designed to be
used on a wall 4 in. (102 mm) to 7-1/4 in. (184 mm) thick. If wall thickness is less than 4 in. (102 mm)
the existing heat shields must be field trimmed. If wall thickness is greater than 7-1/4 in. (184 mm) a
DVP-HSM-B will be required.
8 in.
(203 mm)
Heat
Shield
15-1/8 in.
(384 mm)
Term Cap
Max
Effective
Length
12 in.
(305 mm)
Minimum
Effective Length
Maximum
Effective Length
133 mm
5-1/4 in.
235 mm
9-1/4 in.
Trap
SLP-TRAP
Horizontal Termination Cap
8-1/8 in
(206 mm)
13 in.
(330 mm)
Effective Length
5-3/4 in to 8-3/8 in.
(146 mm to 213 mm)
5-1/2 in.
(140 mm)
87°
8-3/8 in.
(213 mm)
3°
15 in.
(381 mm)
10-1/2 in.
(267 mm)
10-7/8 in.
(276 mm)
SLP-HRC-SS
SLP-HRC-ZC-SS
HORIZONTAL TERMINATION CAP
Figure 17.7 SLP Series Vent Components
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
73
XLR-PLUS-AU
D. Service
Parts
Service
Parts
Beginning Manufacturing Date: May 2011
Ending Manufacturing Date: Active
Landscape Gas Fireplace - DV
1
2
3
4
6
5
11
9
7
10
8
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly
to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
1
Sheet Rock Ledge, 10 mm
2198-147
2
Top Panel Finishing Edge
2184-102
3
Non Combustible Board, Top, 10 mm
2198-410
4
Non Combustible Board, Side, 10 mm
5
Base Pan
2264-117
6
Glass Door Assembly
GLA-XLR-PLUS
Burner N
2264-007
Burner P & B
2264-008
8
Media Tray
2264-118
9
Bracket, J-Box
2264-154
10
Junction Cord
2222-374
11
Lower Cover Panel
2264-103
7
Qty 2 req
Additional service part numbers appear on following page.
74
PART NUMBER
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
2264-411
4/16
XLR-PLUS-AU
Service Parts
Beginning Manufacturing Date: May 2011
Ending Manufacturing Date: Active
#12 Valve Assembly
12.4
12.3
12.5
12.2
12.6
12.1
12.7
12.9
12.8
12.17
12.10
12.11
12.16
12.12
12.13
12.14
12.15
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly
to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
12.1
Bracket
2143-143
12.2
Pilot Shield
2184-123
Orice N (#42C)
582-842
Orice B (#55C)
582-855
Orice P (#.057C)
582-057
Bulkhead W/Flex Tube
383-302A
Pilot Assembly N
2208-012
Pilot Assembly P & B
2208-013
12.6
Pilot Bracket
2264-174
12.7
3-Hole Grommet
2118-420
12.8
Module Wire Assembly
2166-304
12.9
Flex Ball Valve Assembly
2098-320A
Valve N
2166-302
Valve P & B
2166-303
12.3
12.4
12.5
12.10
12.11
Valve Bracket
2264-153
12.12
Pkg of 5
Male Connector
303-315/5
12.13
Module, Gray
2166-306
12.14
DC Regulator
2326-131
12.15
AUX300-CE, Pre SN #0023019789 must also order Jumper Wire (2166-375)
2166-340
12.16
Jumper Wire
2166-375
12.17
Fan Kit
GFK-240V
Additional service part numbers appear on following page.
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
75
XLR-PLUS-AU
Service Parts
Beginning Manufacturing Date: May 2011
Ending Manufacturing Date: Active
IMPORTANT: THIS IS DATED INFORMATION. Parts must be ordered from a dealer or distributor. Hearth and Home Technologies does not sell directly
to consumers. Provide model number and serial number when requesting service parts from your dealer or distributor.
ITEM
DESCRIPTION
COMMENTS
PART NUMBER
4067-223
Battery Pack
Qty 2 req
Cover Plate , Heat-Zone
2198-104
2143-168
Elbow Heat Shield
Gasket Assembly
Contains burner neck, shutter bracket, vent, seal cap, valve plate, and air passage gaskets
2113-080
Glass Bracket Left
2264-124
Glass Bracket Right
2264-125
Glass Latch Assembly , Lower
Qty 2 req
2264-017
Glass Latch Assembly , Top
Pkg of 2
33858/2
Glass Lip Shield, Martini
2264-120
Glass Lip Shield, Tonic
2264-126
Heat Shield Assembly
2264-016
Qty 2 req
Nailing Tabs, 10 mm
2198-133
Restrictor Plate
2264-113
Rock Jig
2195-124
Top Trap, Outer
2198-103
Touch Up Paint
TUP-GBK-12
Wall Switch Kit
WSK-21-W
Conversion Kits
Conversion Kit N
PB2N-XLR-PLUS
Conversion Kit B
P2B-XLR-PLUS
Conversion Kit P
N2PB-XLR-PLUS
Pilot Orice N
593-528
Pilot Orice B
593-529
593-527
Pilot Orice P
76
Regulator N
With stepper motor
NGK-DXV-50
Regulator P & B
With stepper motor
LPK-DXV-50
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
E. Contact Information
Heat & Glo, a brand of Hearth & Home Technologies
7571 215th Street West, Lakeville, MN 55044
www.heatnglo.com
Please contact your Heat & Glo dealer with any questions or concerns.
For the location of your nearest Heat & Glo dealer,
please visit www.heatnglo.com.
- NOTES ________________________________________________________________________________
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NOTICE
DO NOT DISCARD THIS MANUAL
• Important operating
and maintenance
instructions included.
• Read, understand and follow
these instructions for safe
installation and operation.
• Leave this manual with
party responsible for use
and operation.
This product may be covered by one or more of the following patents: (United States) 5613487, 5647340, 5890485,
5941237, 6006743, 6019099, 6053165, 6145502, 6374822, 6484712, 6601579, 6769426, 6863064, 7077122, 7098269,
7258116, 7470729, 8147240 or other U.S. and foreign patents pending.
2000-945C
Printed in U.S.A. - Copyright 2016
Heat & Glo • XLR-PLUS-N-AU • 2264-900 Rev. Y • 4/16
77
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