ESCALA Power 6 System Reference Codes Vol. 1 - Support

ESCALA Power 6 System Reference Codes Vol. 1 - Support
Volume 1, 1xxx - Axxx
REFERENCE
86 A1 45EV 03
ESCALA
System Reference
Codes
ESCALA
System Reference Codes
Volume 1, 1xxx - Axxx
Hardware
November 2008
BULL CEDOC
357 AVENUE PATTON
B.P.20845
49008 ANGERS CEDEX 01
FRANCE
REFERENCE
86 A1 45EV 03
The following copyright notice protects this book under Copyright laws which prohibit such actions as, but not limited
to, copying, distributing, modifying, and making derivative works.
Copyright IBM, 2007-2008
Copyright © Bull SAS 2007-2008
Printed in France
Trademarks and Acknowledgements
We acknowledge the rights of the proprietors of the trademarks mentioned in this manual.
All brand names and software and hardware product names are subject to trademark and/or patent protection.
Quoting of brand and product names is for information purposes only and does not represent trademark misuse.
The information in this document is subject to change without notice. Bull will not be liable for errors
contained herein, or for incidental or consequential damages in connection with the use of this material.
Contents
Safety and environmental notices
. . . . . . . . . . . . . . . . . . . . . . . . v
Chapter 1. Reference codes overview . . . . . . . . . . . . . . . . . . . . . . . 1
Block replacement of FRUs
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. 1
Chapter 2. What’s new in System reference codes (1xxx - Axxx) . . . . . . . . . . . 3
Chapter 3. 1xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . . 5
(1000) System power control network (SPCN) reference codes .
(1100) System power control network (SPCN) reference codes
(1401) Bulk power subsystem reference codes . . . . . .
(1750) Disk unit reference codes . . . . . . . . . .
(180A) Device backplane reference codes . . . . . . .
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. 5
19
36
68
70
Chapter 4. 2xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 73
(2058) Reference codes . . . . . . . . . . . . . . . . . . . . . . . .
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error) codes . . . . . .
(2105, 2107) Disk unit reference codes . . . . . . . . . . . . . . . . . .
(220x, 25Ax, 25Cx, 2602) Model 185 and A50 reference (error) codes . . . . . . . .
(2689) Reference codes . . . . . . . . . . . . . . . . . . . . . . . .
(2724, 2744) Reference codes . . . . . . . . . . . . . . . . . . . . . .
(2742, 2793, 2805) Reference codes . . . . . . . . . . . . . . . . . . . .
(2743, 2760) Reference codes . . . . . . . . . . . . . . . . . . . . . .
(2745) Reference Codes . . . . . . . . . . . . . . . . . . . . . . .
(2746) Twinaxial – workstation adapter reference codes . . . . . . . . . . . . .
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes . . . . . . . . . . . . . .
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes . . . . . . . . . . .
(2750, 2751) Reference codes . . . . . . . . . . . . . . . . . . . . .
(2761) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2765, 2766, 2787, 280D, 280E) Reference Codes . . . . . . . . . . . . . . .
(2771, 2772) Reference codes . . . . . . . . . . . . . . . . . . . . .
(2803) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . .
(281x) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2838, 2849) Reference codes . . . . . . . . . . . . . . . . . . . . .
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device backplane reference codes
(2847) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2875, 2876, 293C, 293D) Device backplane reference codes . . . . . . . . . . .
(287F) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2890) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2892) Reference codes . . . . . . . . . . . . . . . . . . . . . . .
(2B2x) Model 185 and A50 reference (error) codes . . . . . . . . . . . . . .
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. 73
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. 78
. 81
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. 89
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. 90
. 90
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. 146
. 225
. 225
. 226
. 235
. 236
. 236
. 237
. 238
. 247
. 252
. 258
. 258
. 264
. 270
Chapter 5. 3xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 271
(3490) Tape unit reference codes . .
(3494) Tape library reference codes .
(3570) Tape unit reference codes . .
(358x, 3592) Tape unit reference codes
(3590) Tape unit reference codes . .
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271
275
277
280
287
Chapter 6. 4xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 293
(40xx)
(432x)
(433x)
(4758)
Model 185 and A50 reference (error) codes .
Disk unit reference codes . . . . . . .
Disk drive reference codes . . . . . . .
Reference codes . . . . . . . . . .
© Copyright IBM Corp. 2007, 2008
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293
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296
298
iii
(4685) Tape unit reference codes . . . .
(4764) Reference codes . . . . . . .
(4812) Reference codes . . . . . . .
(4B20) Model 185 and A50 reference (error)
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codes
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299
303
303
306
Chapter 7. 5xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 307
(506D and 506E) Device backplane reference codes .
(509A) Device backplane reference codes . . . .
509D reference codes . . . . . . . . . . .
(5700, 5701) Reference codes . . . . . . . .
(5702, 570B) Reference codes . . . . . . . .
(5703, 5709) Reference codes . . . . . . . .
(5704) Reference Codes . . . . . . . . . .
(5706, 5707) Reference codes . . . . . . . .
(5708, 574F, 575B) Reference codes . . . . . .
576B, 5774, and 57FC reference codes . . . . .
(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference
572A and 572C Reference codes . . . . . . .
(573A, 576A) Reference codes . . . . . . . .
(573B) Reference codes . . . . . . . . . .
(573C) Reference codes . . . . . . . . . .
57B7 and 57B8 Reference codes . . . . . . .
(5755) Tape unit reference codes . . . . . . .
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codes
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307
309
310
312
312
335
349
351
351
357
362
411
424
424
424
425
433
Chapter 8. 6xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 439
(6149) Reference codes . . . . . . . . . . . . . . . . .
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference codes
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference codes .
(660x, 671x, 673x) Disk unit reference codes . . . . . . . . . .
(6A59) Workstation adapter console reference codes . . . . . . .
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439
439
468
483
490
Chapter 9. 7xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . . 493
(7207) Tape unit reference codes .
(7208) Tape drive reference codes .
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. 493
. 497
Chapter 10. 9xxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 509
(9427) Tape unit reference codes .
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. 509
Chapter 11. Axxx Reference Codes . . . . . . . . . . . . . . . . . . . . . . . 515
(A1xx) Service processor reference (attention) codes
(A2xx) Logical partition reference codes . . . .
(A6xx) Licensed Internal Code reference codes . .
(A7xx) Licensed Internal Code reference codes . .
(A9xx) Reference codes . . . . . . . . . .
AAxx system reference (attention) codes . . . .
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515
516
520
548
565
565
Appendix. Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 569
Trademarks . . . . .
Electronic emission notices
Class A Notices . . .
Terms and conditions .
iv
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System reference codes (1xxx - Axxx)
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570
570
570
574
Safety and environmental notices
Safety notices may be printed throughout this guide:
v DANGER notices call attention to a situation that is potentially lethal or extremely hazardous to
people.
v CAUTION notices call attention to a situation that is potentially hazardous to people because of some
existing condition.
v Attention notices call attention to the possibility of damage to a program, device, system, or data.
World Trade safety information
Several countries require the safety information contained in product publications to be presented in their
national languages. If this requirement applies to your country, a safety information booklet is included
in the publications package shipped with the product. The booklet contains the safety information in
your national language with references to the U.S. English source. Before using a U.S. English publication
to install, operate, or service this product, you must first become familiar with the related safety
information in the booklet. You should also refer to the booklet any time you do not clearly understand
any safety information in the U.S. English publications.
German safety information
Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne § 2 der
Bildschirmarbeitsverordnung geeignet.
Laser safety information
IBM® servers can use I/O cards or features that are fiber-optic based and that utilize lasers or LEDs.
Laser compliance
All lasers are certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for class
1 laser products. Outside the U.S., they are certified to be in compliance with IEC 60825 as a class 1 laser
product. Consult the label on each part for laser certification numbers and approval information.
CAUTION:
This product might contain one or more of the following devices: CD-ROM drive, DVD-ROM drive,
DVD-RAM drive, or laser module, which are Class 1 laser products. Note the following information:
v Do not remove the covers. Removing the covers of the laser product could result in exposure to
hazardous laser radiation. There are no serviceable parts inside the device.
v Use of the controls or adjustments or performance of procedures other than those specified herein
might result in hazardous radiation exposure.
(C026)
CAUTION:
Data processing environments can contain equipment transmitting on system links with laser modules
that operate at greater than Class 1 power levels. For this reason, never look into the end of an optical
fiber cable or open receptacle. (C027)
CAUTION:
This product contains a Class 1M laser. Do not view directly with optical instruments. (C028)
© Copyright IBM Corp. 2007, 2008
v
CAUTION:
Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following
information: laser radiation when open. Do not stare into the beam, do not view directly with optical
instruments, and avoid direct exposure to the beam. (C030)
Power and cabling information for NEBS (Network Equipment-Building System)
GR-1089-CORE
The following comments apply to the IBM servers that have been designated as conforming to NEBS
(Network Equipment-Building System) GR-1089-CORE:
The equipment is suitable for installation in the following:
v Network telecommunications facilities
v Locations where the NEC (National Electrical Code) applies
The intrabuilding ports of this equipment are suitable for connection to intrabuilding or unexposed
wiring or cabling only. The intrabuilding ports of this equipment must not be metallically connected to the
interfaces that connect to the OSP (outside plant) or its wiring. These interfaces are designed for use as
intrabuilding interfaces only (Type 2 or Type 4 ports as described in GR-1089-CORE) and require isolation
from the exposed OSP cabling. The addition of primary protectors is not sufficient protection to connect
these interfaces metallically to OSP wiring.
Note: All Ethernet cables must be shielded and grounded at both ends.
The ac-powered system does not require the use of an external surge protection device (SPD).
The dc-powered system employs an isolated DC return (DC-I) design. The DC battery return terminal
shall not be connected to the chassis or frame ground.
Product recycling and disposal
This unit must be recycled or discarded according to applicable local and national regulations. IBM
encourages owners of information technology (IT) equipment to responsibly recycle their equipment
when it is no longer needed. IBM offers a variety of product return programs and services in several
countries to assist equipment owners in recycling their IT products. Information on IBM product
recycling offerings can be found on IBM’s Internet sites at http://www.ibm.com/ibm/recycle/us/
index.shtml and http://www.ibm.com/ibm/environment/products/index.shtml.
Esta unidad debe reciclarse o desecharse de acuerdo con lo establecido en la normativa nacional o local
aplicable. IBM recomienda a los propietarios de equipos de tecnología de la información (TI) que reciclen
responsablemente sus equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas
y servicios de devolución de productos en varios países, a fin de ayudar a los propietarios de equipos a
reciclar sus productos de TI. Se puede encontrar información sobre las ofertas de reciclado de productos
de IBM en los siguientes sitios web de IBM http://www.ibm.com/ibm/recycle/us/index.shtml y
http://www.ibm.com/ibm/environment/products/index.shtml.
Note: This mark applies only to countries within the European Union (EU) and Norway.
vi
System reference codes (1xxx - Axxx)
Appliances are labeled in accordance with European Directive 2002/96/EC concerning waste electrical
and electronic equipment (WEEE). The Directive determines the framework for the return and recycling
of used appliances as applicable throughout the European Union. This label is applied to various
products to indicate that the product is not to be thrown away, but rather reclaimed upon end of life per
this Directive.
In accordance with the European WEEE Directive, electrical and electronic equipment (EEE) is to be
collected separately and to be reused, recycled, or recovered at end of life. Users of EEE with the WEEE
marking per Annex IV of the WEEE Directive, as shown above, must not dispose of end of life EEE as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling, and recovery of WEEE. Customer participation is important to minimize any potential effects of
EEE on the environment and human health due to the potential presence of hazardous substances in EEE.
For proper collection and treatment, contact your local IBM representative.
Battery return program
This product may contain one or more sealed lead acid, nickel cadmium, nickel metal hydride, lithium,
or lithium ion batteries. Consult your user manual or service manual for specific battery information. The
battery must be recycled or disposed of properly. Recycling facilities may not be available in your area.
For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/
environment/products/index.shtml or contact your local waste disposal facility.
In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used
IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM
Equipment. For information on proper disposal of these batteries, contact IBM at 1-800-426-4333. Please
have the IBM part number listed on the battery available prior to your call.
For Taiwan:
Please recycle batteries
For the European Union:
Safety and environmental notices
vii
Note: This mark applies only to countries within the European Union (EU).
Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/EC
concerning batteries and accumulators and waste batteries and accumulators. The Directive determines
the framework for the return and recycling of used batteries and accumulators as applicable throughout
the European Union. This label is applied to various batteries to indicate that the battery is not to be
thrown away, but rather reclaimed upon end of life per this Directive.
In accordance with the European Directive 2006/66/EC, batteries and accumulators are labeled to
indicate that they are to be collected separately and recycled at end of life. The label on the battery may
also include a chemical symbol for the metal concerned in the battery (Pb for lead, Hg for mercury and
Cd for cadmium). Users of batteries and accumulators must not dispose of batteries and accumulators as
unsorted municipal waste, but use the collection framework available to customers for the return,
recycling, and treatment of batteries and accumulators. Customer participation is important to minimize
any potential effects of batteries and accumulators on the environment and human health due to the
potential presence of hazardous substances. For proper collection and treatment, contact your local IBM
representative.
This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries,
accumulators and power cells includes the cost of the environmental management of their waste.
For California: Perchlorate Material - special handling may apply. See www.dtsc.ca.gov/hazardouswaste/
perchlorate.
The foregoing notice is provided in accordance with California Code of Regulations Title 22, Division 4.5
Chapter 33. Best Management Practices for Perchlorate Materials. This product, part, or both may include
a lithium manganese dioxide battery which contains a perchlorate substance.
viii
System reference codes (1xxx - Axxx)
Water cooling systems
If this product contains a water cooling system, the following paragraph applies: The system contains
0.1% Benzotriazole Aqueous Solution supplied by Sigma Aldrich Corporation. A Safety Data Sheet is
supplied with the product, which should be referenced for first aid, handling, personal protection,
disposal, and other relevant information. This chemical solution is classified as nonhazardous according
to European Union Directive 67/548/EEC; however, it is recommended that eye protection be used when
handling the chemical. Observe all federal, provincial, state, local, and other applicable environmental
regulations for disposal. Contact a licensed professional waste disposal service to dispose of this material.
If an additional copy of the Safety Data Sheet is required, please send the request to
prodinfo@us.ibm.com.
Safety and environmental notices
ix
x
System reference codes (1xxx - Axxx)
Chapter 1. Reference codes overview
Reference codes are diagnostics aids that help you find solutions to system problems.
Reference codes are diagnostic aids that help you determine the source of a hardware or operating
system problem. Using a reference code enables you to find the solution to fix the problem. To use
reference codes effectively, you must use them in conjunction with other service and support procedures.
Note: System reference codes (SRCs) often indicate failing items. Some failing items are required to be
exchanged in groups until the problem is solved. Other failing items are flagged as mandatory exchange
and must be exchanged before the service action is complete, even if the problem appears to have been
repaired. For more information, see “Block replacement of FRUs.”
Block replacement of FRUs
Sometimes, multiple FRUs or procedures are called out for replacement by an SRC listed in the service
action log (SAL). Each FRU or procedure has a priority, and procedures are always in priority order, from
highest to lowest priority. Do the following steps:
1. Replace all high priority or mandatory FRU or procedure callouts at the same time (as a block).
2. If the problem persists after replacing or performing the high priority callouts, then replace or
perform the medium priority FRU or procedure callouts one at a time unless a medium grouping
priority is associated with the callout. A medium grouping priority, shown with an A, B, or C, means
that you need to replace all the FRUs or procedures in that group at the same time (as a block).
3. Finally, if the problem still persists after replacing or performing all the medium priority callouts, then
replace or perform the low priority FRU or procedure callouts one at a time.
The priorities of the FRU and procedure callouts are shown in the following ways, depending on how
you view the SAL.SRC:
v Advanced System Management Interface (ASMI): The ASMI shows a priority with each callout in the
log.
v Control panel: The control panel shows one of the following priorities with each callout:
– H = High
– M = Medium
– MA = Medium group A
– MB = Medium group B
– MC = Medium group C
– L = Low
v Hardware Management Console (HMC): In the Service Focal Point on the HMC, the view of the
problem data for a serviceable event displays the FRU replacement priority as High, Medium, and so
on.
v Service action log: In the SAL, the Part Action for the FRU in the view of the event shows the
replacement priority.
© Copyright IBM Corp. 2007, 2008
1
2
System reference codes (1xxx - Axxx)
Chapter 2. What’s new in System reference codes (1xxx Axxx)
Read about new or significantly changed information in System reference codes (1xxx - Axxx) since the
previous update of this topic collection.
November 2008
Links to isolation procedures have been added.
© Copyright IBM Corp. 2007, 2008
3
4
System reference codes (1xxx - Axxx)
Chapter 3. 1xxx Reference Codes
1xxx Reference Codes
(1000) System power control network (SPCN) reference codes
The system power control network (SPCN) detected a failure.
100000A0
SPCN BATs in process
Servicer Response:
No action required. This reference code is logged for
information only. If this reference code is present for
more than 1 minute, follow the instructions for the
items listed in the FRU List.
FRU List:
TWRCARD
100000AA
Download in process
PWRSPLY
TWRCARD
10001502
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
Servicer Response:
No action required. This reference code is logged for
information only.
TWRCARD
100000AC
10001503
Detected AC loss
Servicer Response:
If system powers on normally or stays powered on
after AC power failure, no replacement of parts may be
needed. If parts are replaced, follow the instructions for
the items listed in the FRU List.
FRU List:
ACMODUL
100000AD
10001500
CBLALL
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
A reset of the service processor caused
the system to power off.
10001510
Detected AC loss
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct, follow the instructions for the items
listed in the FRU List.
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct, follow the instructions for the items
listed in the FRU List.
Detected AC loss
FRU List:
PWRSPLY
TWRCARD
FRU List:
PWRSPLY
10001511
TWRCARD
10001501
Power supply failure
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
FRU List:
TWRCARD
© Copyright IBM Corp. 2007, 2008
Power supply failure
5
10001512 • 10001524
10001512
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
10001520
Detected AC loss
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct, follow the instructions for the items
listed in the FRU List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
CBLALL
10001521
10001513
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
10001522
10001514
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
CBLALL
10001516
No Power Supplies Present
Servicer Response:
The required power supplies are not installed. Follow
the instructions for the items listed in the FRU List.
FRU List:
PWRSPLY
10001523
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
10001517
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
10001524
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
6
System reference codes (1xxx - Axxx)
Power supply failure
10001526 • 10001F02
10001526
No Power Supplies Present
10001533
Power supply failure
Servicer Response:
The required power supplies are not installed. Follow
the instructions for the items listed in the FRU List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
FRU List:
PWRSPLY
TWRCARD
TWRCARD
10001527
Power supply failure
10001B01
Load fault on the +12V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
FRU List:
PWR1900
TWRCARD
TWRCARD
10001530
Detected AC loss
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct. Follow the instructions for the items
listed in the FRU List.
FRU List:
PWRSPLY
10001B02
Load fault on the +5V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
TWRCARD
TWRCARD
10001B03
10001531
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
Load fault on the +3.3V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
TWRCARD
TWRCARD
10001B04
10001532
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
Load fault on the -12V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
TWRCARD
TWRCARD
CBLALL
10001F02
SPCN trace information saved
Servicer Response:
No action required. This reference code is logged for
information only.
Chapter 3. 1xxx Reference Codes
7
10002600 • 10003102
10002600
Power Good Fault
10002608
Power Good Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PGDPART
FRU List:
PWR1900
10002601
Power Good Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PGDPART
10002603
Power Good Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PGDPART
10002605
Power Good Fault
TWRCARD
10002609
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
TWRCARD
10002612
FRU List:
CBLALL
FRU List:
PWR1900
TWRCARD
10003100
10002606
Power Good Fault
FRU List:
I2CBUS
FRU List:
PWR1900
TWRCARD
10003101
10002607
Power Good Fault
FRU List:
I2CBUS
FRU List:
PWR1900
TWRCARD
10003102
System reference codes (1xxx - Axxx)
I2C Bus 2 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
8
I2C Bus 1 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
I2C Bus Controller Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
Optical Converter 5V Fault
Servicer Response:
The SPCN detected a fault on the SPCN card optical
converter 5V. Follow the instructions for the items
listed in the FRU List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
Power Good Fault
10003103 • 10003113
I2CBUS
1000310B
TWRCARD
10003103
I2C Bus 3 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
FRU List:
I2CBUS
TWRCARD
10003110
TWRCARD
10003104
I2C Bus 4 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003111
I2C Bus 5 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
I2C Bus DASD Backplane 1
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10003105
I2C Bus SPCN VPD Communication
fault
I2C Bus DASD Backplane 2
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003112
10003106
I2C Bus 6 Communication fault
I2C Bus DASD Backplane 3
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
FRU List:
I2CBUS
TWRCARD
TWRCARD
1000310A
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10003113
I2C Bus Adapter Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
Chapter 3. 1xxx Reference Codes
9
10003114 • 10004600
10003114
I2C Bus PCI Backplane Communication
fault
10003122
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003115
I2C Bus Panel Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10003123
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003116
I2C Bus Fan Local Controller
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10003124
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003118
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10003125
I2C Bus SPCN VPD Communication
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
TWRCARD
TWRCARD
10003121
I2C Bus 2 Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
10004600
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
UPSUNIT
TWRCARD
TWRCARD
10
System reference codes (1xxx - Axxx)
UPS Interface Failure
10004601 • 10007650
10004601
UPS Interface Failure
10007630
Fan Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List.
FRU List:
UPSUNIT
FRU List:
AIRMOVR
TWRCARD
TWRCARD
10007610
Fan Fault
Servicer Response:
The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List.
FRU List:
AIRMOVR
Fan missing error
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
TWRCARD
10007640
FRU List:
AIRMOVR
TWRCARD
TWRCARD
Fan Fault
Servicer Response:
The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List.
FRU List:
AIRMOVR
10007641
Fan missing error
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
FRU List:
AIRMOVR
TWRCARD
10007621
Fan Fault
Servicer Response:
The Fan is operating at the wrong speed. Follow the
instructions for the items listed in the FRU List.
FRU List:
AIRMOVR
10007620
Fan missing error
FRU List:
AIRMOVR
TWRCARD
10007611
10007631
Fan missing error
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Install Fan if
missing, replace if already installed. Follow the
instructions for the items listed in the FRU List.
TWRCARD
10007650
Fan Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
AIRMOVR
FRU List:
AIRMOVR
TWRCARD
TWRCARD
Chapter 3. 1xxx Reference Codes
11
10007651 • 10008943
10007651
Fan missing error
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
AIRMOVR
10008920
External Netfinity Server Power Good
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
TWRCARD
TWRCARD
ALTMANL
10008400
No VPD Found due to Invalid Bypass
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1917
10008402
SPCN Configuration mismatch
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
External Netfinity Server R485
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
CBLALL
10008941
External Netfinity Server R485
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
IDPART
FRU List:
TWRCARD
TWRCARD
SPCN Default Configuration loaded
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
IDPART
CBLALL
10008942
External Netfinity Server R485
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
External Netfinity Server 3.3V fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
ALTMANL
TWRCARD
12
10008940
FRU List:
TWRCARD
TWRCARD
10008910
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Unable to Collect VPD
FRU List:
VPDPART
1000840E
Integrated Netfinity Adapter fault
FRU List:
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
1000840D
10008930
System reference codes (1xxx - Axxx)
FRU List:
TWRCARD
CBLALL
10008943
External Netfinity Server R485
Communication fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
10008A00 • 10009019
FRU List:
TWRCARD
10009015
CBLALL
10008A00
IO Power control changed to another
system unit
Servicer Response:
No action required. This reference code is logged for
information only.
Servicer Response:
Informational message: The command is invalid for the
addressed rack and has not been executed. This status
is also returned if the address mode is not valid for the
command. The information found in this error log
entry may be used by product engineering to debug
system power control network (SPCN) failures.
10009016
10009002
Received a bad return code
Servicer Response:
Partition Firmware has detected a condition that may
require attention. Check error log for other errors that
may have been reported at the same time as this
condition was reported. If this SRC persists contact next
level of support.
10009012
Address not valid.
Servicer Response:
LIC command had a frame address that was not valid.
Exchange the SPCN frame-to-frame cables to the failing
frame. Follow the instructions for the items listed in the
FRU List.
FRU List:
TWRCARD
CBLALL
10009013
Servicer Response:
The address in the SPCN command does not match the
secondary nodes assigned address. Exchange the failing
items for the SPCN node reporting the error. Follow the
instructions for the items listed in the FRU List.
A command to an SPCN node was
rejected.
Servicer Response:
No action required. This reference code is logged for
information only.
10009018
An invalid modifier was found in a
command.
Servicer Response:
Informational message: This status is used by the slave,
rack and CEC to identify invalid command modifier
values in commands directed to the node. An APX
command will be rejected by the CEC without
transmission on the network if the modifier field
contains an invalid address. The information found in
this error log entry may be used by product
engineering to debug system power control network
(SPCN) failures.
10009019
Invalid Node Address.
An invalid rack command was
encountered.
An invalid command was encountered.
Servicer Response:
Informational message: The command is not valid for
transmission on the network. The following conditions
are detected by the CEC node during hypervisor
command processing. The command is rejected directly
by the CEC node for the following reasons:
v The command from the hypervisor was not defined.
FRU List:
TWRCARD
v The RPF or RPN command from the hypervisor
specified R = 0. (Programming cannot power the
system off via this mechanism).
CBLALL
v The LSP subset command (0x’1X’) was not addressed
to a specific node.
10009014
A command has an invalid address
mode.
Servicer Response:
A command from the system unit specified a unit
address of D or E or had a frame address of 00.
Exchange the failing items in the system unit. Follow
the instructions for the items listed in the FRU List.
FRU List:
AJDG301
v The APX command was not addressed to
RRRR=01-3FFF, UU=0.
v A QSX command was not addressed to RRRR=0 ,
UU=D.
The information found in this error log entry may be
used by product engineering to debug system power
control network (SPCN) failures.
TWRCARD
Chapter 3. 1xxx Reference Codes
13
1000901B • 10009035
1000901B
A CEC port addressing problem was
found.
Servicer Response:
Informational message: This status is inserted by the
primary rack on broadcast commands to identify the
location of the CEC node. This response is returned to
node specific commands addressed to the CEC node
using the CEC physical RRRRUU value. The CEC
cannot be addressed with this address. The information
found in this error log entry may be used by product
engineering to debug system power control network
(SPCN) failures.
10009021
A command to an SPCN node was
rejected.
Servicer Response:
No action required. This reference code is logged for
information only.
10009022
Addressed Unit not in frame.
Servicer Response:
The addressed unit does not exist in the addressed
frame. No action required. This reference code is
logged for information only.
10009029
Servicer Response:
The VPD record in the EEPROM has bad data.
Exchange the failing items for the node reporting the
failure. Follow the instructions for the items listed in
the FRU List.
FRU List:
TWRCARD
1000902D
Addressed Unit exists, but the frame is
powered off.
Servicer Response:
The addressed unit is in a frame that is powered off.
No action required. This reference code is logged for
information only.
10009024
SPCN Licensed Internal Code not valid.
Servicer Response:
The Licensed Internal Code in one of the secondary
nodes is not valid. The code will be reloaded. No
action required. This reference code is logged for error
analysis only.
10009025
SPCN Licensed Internal Code is not
valid.
Servicer Response:
The Licensed Internal Code in one of the frames is not
valid. The code will be reloaded. No action required.
This reference code is logged for error analysis only.
10009028
SPCN Licensed Internal Code is not
valid.
Servicer Response:
The Licensed Internal Code in the primary node is not
valid. The code will be reloaded. No action required.
This reference code is logged for error analysis only.
14
System reference codes (1xxx - Axxx)
Addressed frame is not in SPCN
configuration table.
Servicer Response:
The addressed frame is not in the SPCN configuration
table. No action required. This reference code is logged
for information only.
10009031
Frame-to-Frame Communications Failure
Servicer Response:
The SPCN detected a BCC error on a transmission from
another frame. The transmission is attempted again. No
action required. This reference code is logged for error
analysis only.
10009032
10009023
SPCN VPD Damaged
SPCN Communications Failure, unit to
rack.
Servicer Response:
The frame detected a BCC error on a transmission from
a secondary node to the frame. The transmission is
attempted again. No action required. This reference
code is logged for error analysis only.
10009033
SPCN Communications Failure, rack to
unit.
Servicer Response:
A secondary node detected a BCC error on a
transmission from the frame. The transmission is
attempted again. No action required. This reference
code is logged for error analysis only.
10009034
Unsupported Packet Size
Servicer Response:
The receiving node detected a packet exceeding 70
bytes. The frame can also return this code if a
secondary node returns more than 10 bytes to a PAS
command. No action required. This reference code is
logged for error analysis only.
10009035
Secondary SPCN node timeout.
Servicer Response:
A secondary SPCN node did not respond to a
command. The command was attempted again and
failed. No action required. This reference code is logged
for error analysis only.
10009036 • 100090F0
10009036
Frame Timeout
10009047
QDS Block Sequence Error
Servicer Response:
One or more frames did not respond to a command.
The command is attempted again. No action required.
This reference code is logged for error analysis only.
Servicer Response:
The Block Sequence number is wrong. The download
was stopped. Follow the instructions for the items
listed in the FRU List.
1000903B
FRU List:
TWRCARD
Invalid Packet Length for data sent.
Servicer Response:
The number of bytes sent or received does not match
the number of bytes specified in the command. No
action required. This reference code is logged for error
analysis only.
10009041
Invalid Load Type
Servicer Response:
The down load was successful, but the wrong type of
Licensed Internal Code was loaded. The operation was
attempted again but was not successful. Exchange the
failing items for the node reporting the fault. Follow
the instructions for the items listed in the FRU List.
FRU List:
AJDG301
EEPROM Failure
FRU List:
TWRCARD
Download Failure
Servicer Response:
The Licensed Internal Code download to an SPCN
node was completed but was not successful. Exchange
the failing SPCN node. Follow the instructions for the
items listed in the FRU List.
FRU List:
TWRCARD
10009046
QDS Packet Sequence Error
Servicer Response:
The Packet Sequence number is wrong. The download
was stopped. Follow the instructions for the items
listed in the FRU List.
FRU List:
TWRCARD
FRU List:
TWRCARD
AJDG301
Undefined Status Code
Servicer Response:
An SPCN node returned an unknown status code.
Exchange the failing SPCN node. Follow the
instructions for the items listed in the FRU List.
Servicer Response:
The EEPROM in an SPCN node cannot be written
successfully. Exchange the SPCN node reported in the
failure. Follow the instructions for the items listed in
the FRU List.
10009043
The SPCN ROS and EEPROM LIC is
not compatible.
Servicer Response:
The LIC levels in the nodes ROS and EEPROM are not
compatible. Exchange the failing items for the failing
node. Follow the instructions for the items listed in the
FRU List.
10009080
TWRCARD
10009042
10009048
FRU List:
TWRCARD
SYSBKPL
10009088
A problem was found in the SPCN
firmware.
Servicer Response:
Informational message: A problem was found in the
SPCN firmware. The information found in this error
log entry may be used by product engineering to
debug system power control network (SPCN) failures.
100090F0
A frame was dropped from the SPCN
configuration.
Servicer Response:
A frame was dropped from the SPCN configuration.
This is usually caused by a loss of ac power or a
problem with the frame-to-frame cable. Follow the
instructions for the items listed in the FRU List.
FRU List:
PWR1907
TWRCARD
CBLALL
Chapter 3. 1xxx Reference Codes
15
100090F1 • 10009111
100090F1
A frame was added to the SPCN
configuration.
10009105
Load Damaged Timeout
Servicer Response:
No action required. This reference code is logged for
information only.
Servicer Response:
An SPCN node failed to enter the operational state.
Exchange the failing SPCN node. Follow the
instructions for the items listed in the FRU List.
100090F2
FRU List:
TWRCARD
Slave disappeared
Servicer Response:
A slave was dropped from the SPCN configuration.
This is usually caused by a loss of ac power.
100090F3
Slave reappeared
10009106
An SPCN LID was not found.
Servicer Response:
No action required. This reference code is logged for
information only.
Servicer Response:
No action required. This reference code is logged for
information only.
10009107
10009101
Servicer Response:
No action required. This reference code is logged for
error analysis only.
VLIC-SPCN Timeout
Servicer Response:
A Licensed Internal Code timeout occurred. The SPCN
failed to respond to a Licensed Internal Code
command. Follow the instructions for the items listed
in the FRU List.
FRU List:
TWRCARD
10009102
Assign Permanent Address command
failure
Servicer Response:
A node failed to perform an Assign Permanent Address
command. Follow the instructions for the items listed
in the FRU List.
FRU List:
TWRCARD
10009103
Servicer Response:
No action required. This reference code is logged for
information only.
10009109
Licensed Internal Code part number is
not correct.
Servicer Response:
The AROS part number field was not updated to the
correct level after the system attempted to load new
Licensed Internal Code. Follow the instructions for the
items listed in the FRU List.
Download Initialize Timeout
FRU List:
TWRCARD
1000910A
Download Completion Timeout
FRU List:
TWRCARD
System reference codes (1xxx - Axxx)
RIO Download Required
Servicer Response:
No action required. This reference code is logged for
information only.
1000910B
Servicer Response:
An SPCN node failed to leave the download state.
Exchange the failing SPCN node. Follow the
instructions for the items listed in the FRU List.
16
A status change occurred in one of the
SPCN nodes.
FRU List:
TWRCARD
Servicer Response:
An SPCN node failed to enter the download state after
an Initialize for Download command. Exchange the
failing SPCN node. Follow the instructions for the
items listed in the FRU List.
10009104
10009108
An SPCN microcode download is
required.
Maximum number of retries exceeded
Servicer Response:
No action required. This reference code is logged for
information only.
10009111
SPCN is too large for hypervisor.
Servicer Response:
There are more nodes in the network than the
hypervisor can service. Go to System Configuration in
ASMI. Under Configure I/O Enclosures select Clear
10009112 • 1000911E
Inactive Enclosures. If the error persists follow the
instructions for the items listed in the FRU List.
10009118
FRU List:
AJDG301
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
10009112
Primary SPCN node is reporting load
damaged.
Servicer Response:
The Licensed Internal Code for the primary SPCN node
is damaged. The reload failed because the code could
not be found. Follow the instructions for the items
listed in the FRU List.
FRU List:
TWRCARD
10009113
Secondary SPCN node is reporting load
damaged.
Frame SPCN node is reporting load
damaged.
Servicer Response:
The Licensed Internal Code for a SPCN node is
damaged. The reload failed because the code could not
be found. Follow the instructions for the items listed in
the FRU List.
FRU List:
TWRCARD
SPCN Command rejected by the
Firmware.
SPCN - Control Panel interface failure.
Servicer Response:
The SPCN to control panel interface is not working.
10009117
NVRAM Write Failed
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
1000911A
Too many racks attached
Servicer Response:
Reduce the number of racks to maximum configuration
on the system.
1000911B
SPCN CEC node code failure
FRU List:
AJDG301
1000911C
Two nodes have same VPD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
VPDPART
Servicer Response:
The service processor rejected an SPCN command from
the Licensed Internal Code. No action required. This
reference code is logged for information only.
10009116
10009119
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
TWRCARD
10009115
FRU List:
AJDG301
FRU List:
TWRCARD
Servicer Response:
The Licensed Internal Code for the secondary SPCN
node is damaged. The reload failed because the code
could not be found. Follow the instructions for the
items listed in the FRU List.
10009114
Hypervisor out of memory
SPCN - Control Panel interface is now
working.
Servicer Response:
The SPCN to control panel interface is now working.
No action required. This reference code is logged for
information only.
1000911D
RIO Download Failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
TWRCARD
SI_CARD
1000911E
Temporary VPD written
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRVPD
Chapter 3. 1xxx Reference Codes
17
1000911F • 100091FB
1000911F
CEC not found
10009137
Bad PCI Correlation Problem
Servicer Response:
Call your next level of support.
Servicer Response:
SPCN node not matched Follow the instructions for the
items listed in the FRU List.
10009120
FRU List:
CBLALL
Duplicate backplane VPD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
SYSBKPL
10009131
10009138
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Invalid XM Return Code
Servicer Response:
No action required. Logged for error analysis only.
FRU List:
CBLALL
10009139
10009132
Node contains temporary VPD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Bad PCI Correlation Problem
Servicer Response:
PCI bus not matched Follow the instructions for the
items listed in the FRU List.
PCI bus VPD error
Servicer Response:
Check Error Log for B700 xxxx Reference Codes.
10009135
Open SPCN Loop
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
CBLALL
The manually started download was
interrupted
Servicer Response:
Needs to be Manually restarted
18
Servicer Response:
No action required. This reference code is logged for
information only.
1000913B
Go to ASMi to start a download
manually
FRU List:
PWR1907
100091DD
All SPCN Downloads Complete
Servicer Response:
No action required. This reference code is logged for
information only.
100091DE
RIO Download Complete
Servicer Response:
No action required. This reference code is logged for
information only.
TWRCARD
10009136
RIO download sent retry
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
CBLALL
10009134
Open SPCN loop resolved
Servicer Response:
No action required. This reference code is logged for
information only.
1000913A
FRU List:
PWRVPD
10009133
Bad Location Code
System reference codes (1xxx - Axxx)
100091FB
Write VPD on next IPL
Servicer Response:
No action required. This reference code is logged for
information only.
1000C62E • 11001521
1000C62E
SPCN Network Fault
Servicer Response:
An SPCN frame-to-frame communication failure was
detected. Follow the instructions for the items listed in
the FRU List.
FRU List:
TWRCARD
1000CB15
EEPROM Failure.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
TWRCARD
CBLALL
(1100) System power control network (SPCN) reference codes
The system power control network (SPCN) detected a failure.
110000AC
Detected AC loss
Servicer Response:
If system powers on normally or stays powered on
after AC power failure, no replacement of parts may be
needed.
FRU List:
PWR1912
110000AD
FRU List:
PWRSPLY
TWRCARD
CBLALL
11001513
Service processor reset caused a system
power off
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in FRU list.
FRU List:
PWRSPLY
FRU List:
TWRCARD
TWRCARD
11001510
Detected AC loss
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct. Follow the instructions for the items
listed in the FRU List.
FRU List:
PWRSPLY
Power supply failure
11001514
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
TWRCARD
TWRCARD
11001520
11001511
Power supply failure
Detected AC loss
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Before replacing any parts, verify that the AC input
voltage is correct. Follow the instructions for the items
listed in the FRU List.
FRU List:
PWRSPLY
FRU List:
PWRSPLY
TWRCARD
TWRCARD
11001512
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11001521
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Chapter 3. 1xxx Reference Codes
19
11001522 • 11001632
FRU List:
PWRSPLY
11001613
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11001522
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Regulator 1 Domain Fault
FRU List:
PWR1918
TWRCARD
FRU List:
PWRSPLY
11001621
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
CBLALL
11001523
Regulator 2 Fault
FRU List:
PWR1918
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001622
Regulator 2 Communication Fault
FRU List:
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
PWR1918
11001524
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001623
Regulator 2 Domain Fault
FRU List:
PWRSPLY
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
PWR1918
11001611
Regulator 1 Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001631
Regulator 3 Fault
FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
PWR1918
11001612
Regulator 1 Communication Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001632
Regulator 3 Communication Fault
FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
FRU List:
PWR1918
20
System reference codes (1xxx - Axxx)
11001633 • 11001C12
TWRCARD
11001633
TWRCARD
Regulator 3 Domain Fault
11001B0A
Load Fault on the +12V/-12v bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
FRU List:
PWR1904
TWRCARD
TWRCARD
11001B01
Level 1 load fault (+12V)
11001B0F
Load Fault on the +1.2V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
FRU List:
PWR1904
11001B02
Load fault on the +5V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
Load fault on the +3.3V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1900
Load fault on the +1.8V bus
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001C11
Regulator Level 2 Load Fault (1.1B)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
11001C12
Regulator Level 2 Load Fault (1.8)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
TWRCARD
11001B06
Regulator Level 1 Load Fault (1.1A)
FRU List:
PWR1904
TWRCARD
11001B05
11001C10
FRU List:
PWR1904
TWRCARD
11001B03
TWRCARD
Load fault on the +2.5V bus
TWRCARD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
Chapter 3. 1xxx Reference Codes
21
11001C13 • 11001D14
11001C13
Regulator Level 2 Load Fault (1.2A)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
CARDFLT
11001D04
Lightstrip (front) fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
LITSTRP
TWRCARD
CABLEH
11001C14
Regulator Level 2 Load Fault (1.25)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11001D05
Servicer Response:
Perform action found in the FRU list.
FRU List:
PWR1904
FRU List:
LITSTRP
TWRCARD
CABLEH
11001C15
Regulator Level 2 Load Fault (1.2B)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1904
11001D00
Primary system controller card fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
11001D01
Secondary system controller card fault
FRU List:
CARDFLT
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
11001D03
Clock card fault
FRU List:
System reference codes (1xxx - Axxx)
Node controller card fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
NODECR
The I/O hub card reported an error.
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
The I/O hub card reported an error.
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
11001D14
Servicer Response:
Perform action found in the FRU list.
22
FRU List:
NODECR
11001D13
Clock card fault
Node controller card fault
Servicer Response:
Perform action found in the FRU list.
11001D12
Servicer Response:
Perform action found in the FRU list.
11001D02
11001D10
11001D11
TWRCARD
Lightstrip (rear) fault
I/O hub card fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
11001D15 • 11002613
11001D15
I/O hub card fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT
11001F02
Servicer Response:
No action required. This reference code is logged for
information only.
11002600
11001D60
RIO Adapter Card 1 Softswitch fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
SI_CARD
11001D63
RIO Adapter Card 2 Softswitch fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PGDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
11002603
TWRCARD
Informational message: open failure log only
Servicer Response:
No action required
Informational message: pin failure log only
Power Good Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PGDPART
11002610
11001E01
Power Good Fault
TWRCARD
FRU List:
SI_CARD
11001E00
Power Good Fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002602
TWRCARD
SPCN trace information saved
A power signal failure has been
detected
Servicer Response:
No action required
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11001E02
FRU List:
SYSBKPL
Informational message: close failure log only
Servicer Response:
No action required
11001E03
Informational message: pin failure log only
11002611
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
No action required
FRU List:
SYSBKPL
11001F01
11002613
TMS limit reached - log only
Servicer Response:
No action required. This reference code is logged for
information only.
A power signal failure has been
detected
100V check fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
CBLALL
Chapter 3. 1xxx Reference Codes
23
11002620 • 11002640
SYSBKPL
11002620
PWR1918
12V power-good input fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
SYSBKPL
11002622
1.52V power-good input fault
ANYPROC
SYSBKPL
11002632
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
FRU List:
PWR1918
ANYPROC
11002623
SYSBKPL
1.8V power-good input fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
11002624
5.0V power-good input fault
FRU List:
PWR1918
3.3V power-good input fault
FRU List:
PWR1918
2.5V power-good input fault
FRU List:
PWR1918
SYSBKPL
11002634
Processor 1 1.8V VRM or processor 1
power-good fault
FRU List:
ANYPROC
SYSBKPL
Processor 1 VRM 1A or 1B power-good
fault
FRU List:
System reference codes (1xxx - Axxx)
Processor 2 VRM 1A or 1B power-good
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
ANYPROC
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
24
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002640
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002630
Processor 1 1.2V VRM power-good fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002626
11002633
FRU List:
PWR1918
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002625
Processor 1 VRM2 array power-good
fault
SYSBKPL
11002641 • 11002660
11002641
Processor 2 VRM 1A or 1B power-good
fault
11002650
Processor 3 VRM 1A or 1B power-good
fault
Servicer response:
Follow the instructions for the items listed in the FRU
list.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
FRU List:
PWR1918
PWR1918
ANYPROC
ANYPROC
SYSBKPL
SYSBKPL
11002642
11002652
Processor 2 VRM2 array power-good
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
FRU List:
PWR1918
ANYPROC
ANYPROC
SYSBKPL
SYSBKPL
11002643
11002653
Processor 2 1.8V VRM or processor 2
power-good fault
FRU List:
PWR1918
FRU List:
ANYPROC
SYSBKPL
SYSBKPL
11002654
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer response:
Perform action found in the FRU list.
FRU List:
Processor 3 1.2V VRM power-good fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002644
Processor 3 VRM2 array power-good
fault
Processor 3 1.8V VRM or processor 3
power-good fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
ANYPROC
SYSBKPL
DCA
11002660
Processor 4 VRM 1A or 1B power-good
fault
ANYPROC
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
SYSBKPL
FRU List:
PWR1918
ANYPROC
Chapter 3. 1xxx Reference Codes
25
11002662 • 11004600
SYSBKPL
11002662
11003114
Processor 4 VRM2 array power-good
fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Service processor I2C failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
SYSBKPL
FRU List:
PWR1918
TWRCARD
ANYPROC
11003116
SYSBKPL
11002663
Processor 4 1.2V VRM power-good fault
I2C: blower control chip
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
SYSBKPL
FRU List:
PWR1918
11003120
SYSBKPL
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11002664
Processor 4 1.8V VRM or processor 4
power-good fault
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
ANYPROC
11003100
FRU List:
PWR1918
ANYPROC
SYSBKPL
11004201
SYSBKPL
Service processor I2C failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
I2CBUS
VRM failure
UPS Reported, Utility Failure On
Servicer Response:
No action required. This reference code is logged for
information only.
11004202
Informational message: uninterruptible
power supply (UPS) battery low (not
EPOW4)
Servicer Response:
No action required
TWRCARD
11004203
11003105
Service processor I2C failure.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
TWRCARD
Servicer Response:
No action required. This reference code is logged for
information only.
11004600
System reference codes (1xxx - Axxx)
UPS Interface Failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
UPSUNIT
26
UPS Reported, Battery Low On
11004601 • 11007211
TWRCARD
11004601
11007120
UPS Interface Failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
UPSUNIT
Primary system controller configuration
check failure
FRU List:
CARDFLT
Primary system controller configuration
check failure
FRU List:
CARDFLT
Ambient temperature is out of range
Servicer Response:
Follow the procedure for the items listed in the FRU
List.
FRU List:
AMBTEMP
11007202
Servicer Response:
Perform action found in the FRU list.
11005001
FRU List:
PWRSPLY
11007201
Servicer Response:
Perform action found in the FRU list.
11005000
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
TWRCARD
TWRCARD
11005000
Power supply failure
Ambient temperature is back in range
Servicer Response:
No action required. This reference code is logged for
information only.
11007203
Ambient temperature exceeded limit
Servicer Response:
The system will shut down in 15 minutes. Follow the
instructions for the items listed in the FRU List.
Invalid processor vital product data
(VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
CARDFLT CARDFLT
FRU List:
AMBTEMP
11007204
The ambient temperature is back in
range.
CARDFLT CARDFLT
Servicer Response:
No action required. This reference code is logged for
information only.
11005001
11007205
Invalid processor vital product data
(VPD)
Ambient temperature exceeded limit
Servicer Response:
Perform action found in the FRU list.
Servicer Response:
The system will shut down in 20 seconds. Follow the
instructions for the items listed in the FRU List.
FRU List:
CARDFLT CARDFLT
FRU List:
AMBTEMP
CARDFLT CARDFLT
11007110
Power supply failure
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
11007211
Ambient temperature is out of range
Servicer Response:
Ambient Temperature is above nominal for CPU
performance. Follow the instructions for the items
listed in the FRU List.
FRU List:
AMBTMP1
TWRCARD
Chapter 3. 1xxx Reference Codes
27
11007212 • 11007641
11007212
Ambient temperature is back in range
Servicer Response:
Ambient Temperature has returned to nominal. Follow
the instructions for the items listed in the FRU List.
11007630
Fan Fault
Servicer Response:
The Fan is operating at the wrong speed. Ensure the
fans, and fan tray, are fully seated into the fan
connectors. Follow the instructions for the items listed
in the FRU List.
FRU List:
AIRMOVR
TWRCARD
11007631
FRU List:
AIRMOVR
TWRCARD
11007611
Fan missing error
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Ensure the fans,
and fan tray are fully seated into the fan connectors.
Install Fan if missing, replace if already installed.
Follow the instructions for the items listed in the FRU
List.
FRU List:
Fan Fault
Servicer Response:
The Fan is operating at the wrong speed. Ensure the
fans, and fan tray are fully seated into the fan
connectors. Follow the instructions for the items listed
in the FRU List.
Servicer Response:
Ensure the fans, and fan tray are fully seated into the
fan connectors. Install the fan if it is missing; replace it
if already installed. Follow the instructions for the
items listed in the FRU List.
FRU List:
AIRMOVR
TWRCARD
11007640
AIRMOVR
TWRCARD
Fan missing error
Servicer Response:
A problem was detected with a Fan which can be
caused by a Fan not being installed. Ensure the fans,
and fan tray are fully seated into the fan connectors.
Install Fan if missing, replace if already installed.
Follow the instructions for the items listed in the FRU
List.
FRU List:
28
A fan is operating at the wrong speed.
FRU List:
AIRMOVR
TWRCARD
11007641
FRU List:
11007621
A problem was detected with a fan
which can be caused by a fan not being
installed.
Servicer Response:
Ensure the fans, and fan tray are fully seated into the
fan connectors. Follow the instructions for the items
listed in the FRU List.
AIRMOVR
TWRCARD
11007620
A fan is operating at the wrong speed.
Servicer Response:
Ensure the fans, and fan tray are fully seated into the
fan connectors. Follow the instructions for the items
listed in the FRU List.
FRU List:
AMBTMP2
11007610
AIRMOVR
TWRCARD
System reference codes (1xxx - Axxx)
A problem was detected with a fan
which can be caused by a fan not being
installed.
Servicer Response:
Ensure the fans, and fan tray are fully seated into the
fan connectors. Install the fan if it is missing; replace it
if already installed. Follow the instructions for the
items listed in the FRU list.
FRU List:
AIRMOVR
TWRCARD
11008400 • 11008414
11008400
No VPD Found due to Invalid Bypass
11008410
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
AJDG301
FRU List:
VPDPART
11008402
Unable to Collect VPD
11008411
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
FRU List:
VPDPART
TWRCARD
CARDFLT
11008404
Processor Unit VPD Mismatch
11008412
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
FRU List:
VPDPART
TWRCARD
CARDFLT
11008405
Processor Unit VPD Mismatch
11008413
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
FRU List:
VPDPART
TWRCARD
CARDFLT
11008406
Processor Unit VPD Mismatch
11008413
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
FRU List:
VPDPART
TWRCARD
CARDFLT
11008409
No Processor Installed
11008414
Invalid processor vital product data
(VPD)
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
FRU List:
VPDPART
TWRCARD
CARDFLT
Chapter 3. 1xxx Reference Codes
29
11008414 • 11008424
11008414
Invalid processor vital product data
(VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
CARDFLT
11008420
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
CARDFLT
11008421
11008415
Invalid processor vital product data
(VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
Invalid processor vital product data
(VPD)
FRU List:
VPDPART
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
CARDFLT
11008423
CARDFLT
Invalid processor vital product data
(VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
CARDFLT
11008423
CARDFLT
11008416
FRU List:
VPDPART
11008422
Servicer Response:
Perform action found in the FRU list.
11008416
Servicer Response:
Perform action found in the FRU list.
CARDFLT
CARDFLT
11008415
No processor vital product data (VPD)
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
Invalid processor vital product data
(VPD)
FRU List:
VPDPART
Servicer Response:
Perform action found in the FRU list.
CARDFLT
FRU List:
VPDPART
11008424
CARDFLT
Servicer Response:
Perform action found in the FRU list.
11008417
Invalid processor vital product data
(VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
30
System reference codes (1xxx - Axxx)
FRU List:
VPDPART
CARDFLT
No processor vital product data (VPD)
11008424 • 11008471
11008424
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
11008452
Wrong power supply installed.
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
CARDFLT
TWRCARD
11008425
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
Power Supply Missing
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
CARDFLT
11008426
11008455
No processor vital product data (VPD)
TWRCARD
Servicer Response:
Perform action found in the FRU list.
11008456
FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWRSPLY
CARDFLT
11008427
No processor vital product data (VPD)
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
SPCN Configuration mismatch
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
11008470
All PWR nodes guarded
Processor vital product data (VPD)
mismatch
Servicer Response:
Perform action found in the FRU list.
11008471
TWRCARD
SPCN Configuration mismatch
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
PWR1918
11008460
FRU List:
VPDPART
FRU List:
PWR1918
11008451
TWRCARD
Servicer Response:
No action required. This reference code is logged for
information only.
CARDFLT
11008450
Power Supply Missing
Processor vital product data (VPD)
mismatch
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
CARDFLT
TWRCARD
Chapter 3. 1xxx Reference Codes
31
11008472 • 11008701
11008472
Processor vital product data (VPD)
mismatch
Servicer Response:
Perform action found in the FRU list.
110084A1
Invalid Power Distribution Backplane
VPD
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
FRU List:
VPDPART
CARDFLT
11008473
CARDFLT
FRU List:
VPDPART
Processor vital product data (VPD)
mismatch
TWRCARD
Servicer Response:
Perform action found in the FRU list.
110084A2
FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
CARDFLT
11008474
Power Distribution Backplane Mismatch
FRU List:
VPDPART
Processor vital product data (VPD)
mismatch
TWRCARD
Servicer Response:
Perform action found in the FRU list.
110084A3
FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
CARDFLT
11008475
Invalid service processor card VPD
FRU List:
VPDPART
Processor vital product data (VPD)
mismatch
TWRCARD
Servicer Response:
Perform action found in the FRU list.
110084A4
FRU List:
VPDPART
Servicer Response:
Follow the instructions for the items listed in the FRU
List.
CARDFLT
11008476
FRU List:
VPDPART
Processor vital product data (VPD)
mismatch
Servicer Response:
Perform action found in the FRU list.
11008700
Bulk power controller (BPC) A AC loss
FRU List:
PWR2402
CARDFLT
Processor vital product data (VPD)
mismatch
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
32
TWRCARD
Servicer Response:
Perform action found in the FRU list.
FRU List:
VPDPART
11008477
Service processor card mismatch.
System reference codes (1xxx - Axxx)
11008701
Bulk power controller (BPC) B AC loss
Servicer Response:
Perform action found in the FRU list.
FRU List:
PWR2402
11008710
11008710
Distributed converter assembly (DCA) 1
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
DCA
CARDFLT
SYSBP
11008714
FRU List:
DCA
SYSBP
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
NODECR
CARDFLT
SYSBP
11008715
FRU List:
DCA
NODECR
FRU List:
DCA
SYSBP
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
NODECR
CARDFLT
SYSBP
11008716
FRU List:
DCA
NODECR
FRU List:
DCA
SYSBP
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
DCA
NODECR
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
CARDFLT
11008713
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
CARDFLT
11008712
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
CARDFLT
11008711
• 11008717
NODECR
CARDFLT
SYSBP
11008717
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Chapter 3. 1xxx Reference Codes
33
11008718 • 1100871E
Perform action found in the FRU list.
1100871B
FRU List:
DCA
NODECR
Servicer Response:
Perform action found in the FRU list.
CARDFLT
FRU List:
DCA
SYSBP
11008718
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
NODECR
CARDFLT
SYSBP
1100871C
FRU List:
DCA
NODECR
FRU List:
SYSBP
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
DCA
DCA
NODECR
CARDFLT
SYSBP
1100871D
CARDFLT
FRU List:
DCA
SYSBP
NODECR
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
DCA
NODECR
CARDFLT
SYSBP
1100871E
CARDFLT
SYSBP
NODECR
System reference codes (1xxx - Axxx)
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
DCA
34
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
NODECR
1100871A
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
CARDFLT
11008719
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
1100871F • 11008734
CARDFLT
11008725
SYSBP
1100871F
Distributed converter assembly (DCA)
universal asynchronous
receive/transmitter (UART)
communication fault
Servicer Response:
Perform action found in the FRU list.
Servicer Response:
Perform action found in the FRU list.
FRU List:
CABLEH
BPC
CARDFLT
FRU List:
DCA
11008731
NODECR
CARDFLT
Bulk power controller (BPC) critical
fault: none of the processor nodes are
powered on.
Servicer Response:
Perform action found in the FRU list.
SYSBP
11008720
Bulk power controller (BPC) B MTMS
(machine type/model, serial number)
mismatch
Bulk power controller (BPC) A Ethernet
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
CABLEH
NEXTLVL
11008732
FRU List:
CABLEH
Bulk power controller (BPC) critical
fault: there is a CEC cage ID mismatch
due to a cabling error.
BPC
Servicer Response:
Perform action found in the FRU list.
CARDFLT
FRU List:
CABLEH
11008721
Bulk power controller (BPC) B Ethernet
communication fault
Servicer Response:
Perform action found in the FRU list.
FRU List:
CABLEH
NEXTLVL
11008733
Bulk power controller (BPC) critical
fault: no node books are present in the
system to be powered on.
BPC
Servicer Response:
Perform action found in the FRU list.
CARDFLT
FRU List:
CABLEH
11008724
Bulk power controller (BPC) A MTMS
(machine type/model, serial number)
mismatch
NEXTLVL
11008734
Servicer Response:
Perform action found in the FRU list.
Bulk power controller (BPC) critical
fault: service processor error log
collection failed.
FRU List:
CABLEH
Servicer Response:
Perform action found in the FRU list.
BPC
FRU List:
CABLEH
CARDFLT
NEXTLVL
Chapter 3. 1xxx Reference Codes
35
11008735 • 14010079
11008735
Service processor fault; no bulk power
controller (BPC) IP addresses
Servicer Response:
Perform action found in the FRU list.
FRU List:
BPC
11008741
FRU List:
CARDFLT
11008740
Perform action found in the FRU list.
Bulk power controller (BPC) A fault;
failed to reach standby
Servicer Response:
Bulk power controller (BPC) B fault;
failed to reach standby
Servicer Response:
Perform action found in the FRU list.
FRU List:
BPC
(1401) Bulk power subsystem reference codes
The bulk power subsystem reference codes are issued from the 24-inch power subsystem and are meant
to be serviced through the Service focal point application on the Hardware Management Console (HMC).
This list of (1401) bulk power subsystem reference codes is included here for informational use only.
Note: Serviceable actions for the following SRCs require that you use the Service focal point application
on the HMC to access more specific information, including isolation procdures, MAPs, and instruction on
how to remove and replace parts.
14010058
Water moving device number 1 is
defective.
14010063
FRU List:
MDAW-1
Air Moving Device number four is
defective.
FRU List:
MDAA-4
MSAW-1
14010059
MSAA-3
Water moving device number 2 is
defective.
MSAA-4
14010072
The ambient room temperature is out of
specification (too hot). The sensors are
located in the EPO panel and
read/converted by the BPC.
14010073
The ambient room temperature is out of
specification (too cold). The sensors are
located in the EPO panel and
read/converted by the BPC.
14010078
Logic on a PU book has reached a
warning level. Next level of support
should be notified of a potential
problem.
FRU List:
MDAA-2
14010079
All DCAs have detected a critical logic
over temperature in the called PU
enclosure.
MSAA-2
FRU List:
ANY-NODE
FRU List:
MDAW-2
MSAW-2
14010060
Air Moving Device number one is
defective.
FRU List:
MDAA-1
MSAA-1
14010061
14010062
Air Moving Device number two is
defective.
Air Moving Device number three is
defective.
FRU List:
MDAA-3
36
System reference codes (1xxx - Axxx)
MSAA-4
1401007A • 14010084
1401007A
A fault has been detected on MCM1 in
the processor node indicated in failure
information.
Servicer Response:
See the power fault reason code for additional
information and contact your next level of support.
FRU List:
MCM1
1401007B
BPR-2A
BPR-3A
CBL-PWRC-BPE-A1-PWR
BPC-A
BPE-BOARD-A
A fault has been detected on MCM2 in
the processor node indicated in failure
information.
Servicer Response:
See the power fault reason code for additional
information and contact your next level of support.
FRU List:
MCM2
14010082
The input power to BPA B has been lost
or partially lost.
FRU List:
BPR-1B
BPR-2B
BPR-3B
CBL-PWRC-BPE-B1-PWR
1401007C
A fault has been detected on MCM3 in
the processor node indicated in failure
information.
Servicer Response:
See the power fault reason code for additional
information and contact your next level of support.
FRU List:
MCM3
1401007D
BPC-B
BPE-BOARD-B
14010083
Input power to BPA A has been lost or
partially lost.
FRU List:
BPR-4A
LGA shorts test has failed.
FRU List:
MCM1
BPR-5A
BPR-6A
MCM2
CBL-PWRC-BPE-A2-PWR
ANY-NODE
BPC-A
1401007F
The LGA shorts test has failed.
FRU List:
MCM1
BPE-BOARD-A
14010084
MCM2
Input power to BPA A has been lost or
partially lost.
FRU List:
BPR-4B
ANY-NODE
BPR-5B
1401007E
There is a problem with sensed and
passed configuration of the MCMs that
are installed in the system.
BPR-6B
CBL-PWRC-BPE-B2-PWR
14010081
FRU List:
BPR-1A
Input power to BPA A has been lost or
partially lost.
BPC-B
BPE-BOARD-B
Chapter 3. 1xxx Reference Codes
37
14010085 • 14010210
14010085
The thermal sensor(s) on a processor
node has indicated a thermal problem,
and one or more DCAs has shut down.
14010112
The voltage on the voltage level 11 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010113
The voltage on the voltage level 13 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010135
There has been an internal bulk power
software error.
The voltage on voltage level 2 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010201
The voltage on voltage level 1 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 3 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010202
The voltage on voltage level 2 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 4 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010203
The voltage on voltage level 3 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 5 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010204
The voltage on voltage level 4 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 6 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010205
The voltage on voltage level 5 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 7 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010206
The voltage on voltage level 6 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 8 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010207
The voltage on voltage level 7 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on voltage level 9 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010208
The voltage on voltage level 8 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on the voltage level 10 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010209
The voltage on voltage level 9 has
reached the warning over voltage limit
for the specified cage or drawer.
The voltage on the voltage level 11 has
reached the warning undervoltage limit
for the specified cage or drawer.
14010210
The voltage on voltage level 10 has
reached the warning over voltage limit
for the specified cage or drawer.
FRU List:
NEXTLVL
14010101
14010102
14010103
14010104
14010105
14010106
14010107
14010108
14010109
14010110
14010111
38
The voltage on voltage level 1 has
reached the warning undervoltage limit
for the specified cage or drawer.
System reference codes (1xxx - Axxx)
14010211 • 14010401
14010211
The voltage on voltage level 11 has
reached the warning over voltage limit
for the specified cage or drawer.
14010212
The voltage on voltage level 12 has
reached the warning over voltage limit
for the specified cage or drawer.
14010213
14010301
The voltage on voltage level 13 has
reached the warning over voltage limit
for the specified cage or drawer.
An over current condition has been
detected on voltage level 1 for the
specified cage or drawer.
FRU List:
FRULEVEL1
14010302
An over current condition has been
detected for voltage level 2 for the
specified cage or drawer.
An over current condition has been
detected for voltage level 3 for the
specified cage or drawer.
An over current condition has been
detected for voltage level 4 for the
specified cage or drawer.
FRU List:
FRULEVEL61
An over current condition has been
detected for voltage level 8 for the
specified cage or drawer.
FRU List:
FRULEVEL8
14010309
An over current condition has been
detected for voltage level 9 for the
specified cage or drawer.
14010310
An over current condition has been
detected for voltage level 10 for the
specified cage or drawer.
14010311
An over current condition has been
detected for voltage level 11 for the
specified cage or drawer.
14010312
An over current condition has been
detected for voltage level 12 for the
specified cage or drawer.
FRU List:
FRULEVEL12
An over current condition has been
detected for voltage level 5 for the
specified cage or drawer.
FRU List:
FRULEVEL5
14010306
14010308
FRU List:
FRULEVEL11
FRU List:
FRULEVEL4
14010305
FRU List:
FRULEVEL7
FRU List:
FRULEVEL10
FRU List:
FRULEVEL3
14010304
An over current condition has been
detected for voltage level 7 for the
specified cage or drawer.
FRU List:
FRULEVEL9
FRU List:
FRULEVEL2
14010303
14010307
14010313
An over current condition has been
detected for voltage level 13 for the
specified cage or drawer.
FRU List:
FRULEVEL13
An over current condition has been
detected for voltage level 6 for the
specified cage or drawer.
14010401
An over voltage condition has been
detected for voltage level 1 for the
specified cage or drawer.
FRU List:
FRULEVEL1
Chapter 3. 1xxx Reference Codes
39
14010402 • 14011307
14010402
An over voltage condition has been
detected for voltage level 2 for the
specified cage or drawer.
FRU List:
FRULEVEL2
14010403
An over voltage condition has been
detected for voltage level 3 for the
specified cage or drawer.
An over voltage condition has been
detected for voltage level 4 for the
specified cage or drawer.
An over voltage condition has been
detected for voltage level 5 for the
specified cage or drawer.
FRU List:
FRULEVEL5
14010406
An over voltage condition has been
detected for voltage level 6 for the
specified cage or drawer.
An over voltage condition has been
detected for voltage level 7 for the
specified cage or drawer.
An over voltage condition has been
detected for voltage level 8 for the
specified cage or drawer.
FRU List:
FRULEVEL8
14010409
An over voltage condition has been
detected for voltage level 9 for the
specified cage or drawer.
FRU List:
FRULEVEL9
40
An over voltage condition has been
detected for voltage level 12 for the
specified cage or drawer.
14010413
An over voltage condition has been
detected for voltage level 13 for the
specified cage or drawer.
FRU List:
FRULEVEL13
System reference codes (1xxx - Axxx)
The VPD in CEC main storage can not
be accessed or has a problem that is
preventing the CEC from powering on.
FRU List:
FRUVPDMEMORY
14011082
FRU List:
FRULEVEL7
14010408
An over voltage condition has been
detected for voltage level 11 for the
specified cage or drawer.
14010412
14011081
FRU List:
FRULEVEL6
14010407
14010411
FRU List:
FRULEVEL12
FRU List:
FRULEVEL4
14010405
An over voltage condition has been
detected for voltage level 10 for the
specified cage or drawer.
FRU List:
FRULEVEL10
FRU List:
FRULEVEL3
14010404
14010410
VPD resolution failure in the cage or
drawer.
FRU List:
FRUVPDBUS
14011301
The DASD backplane is defective.
14011302
The IO planar is defective.
14011304
This is a defective DASD on Backplane
one.
14011305
This is a defective DASD on Backplane
two.
14011306
This is a defective DASD on Backplane
three.
14011307
This is a defective DASD on Backplane
four.
14011308 • 140121AC
14011308
This is a switch riser card.
14011309
This is a switch PLANAR card.
14012051
DCA number one is defective.
FRU List:
IO_DCA-01
14012052
140120C1
FRU List:
BPC-A
140120C2
DCA #2 is defective.
Servicer Response:
Informational only; no action is required.
FRU list:
IO_DCA-02
The UEPO switch on the BPC A-side is
defective or in the BYPASS position.
Switch to the NORMAL position.
The BPC on the A-side has detected an
open UEPO loop.
FRU List:
EPO-SWITCH
BPC-A
BPR-1A
BPR-2A
14012054
The bulk power fan is defective in
BPA-A.
BPR-3A
FRU List:
BPF-A
CBL-BPCA-EPO
BPC-A
BPE-BOARD-A
14012055
The bulk power fan is defective in
BPA-B.
FRU List:
BPF-B
140120B9
All DCAs reported ’No airflow in cage’.
Make sure that there are no blocked or
dirty air inlet or filters. Verify that all
unused logic positions are filled with
filler books and that all ’circulation
flaps’ inside affected Air Moving
Enclosure are not blocked.
The EPO panel or the cable between
both BPCs and EPO panel is defective.
DCA number two is defective.
FRU List:
IO_DCA-02
1401218A
BPC-B
14012069
14012152
A communication fault between BPC A
and the load on port J08 (A) has been
detected.
FRU List:
BPCA-PORT-08-A
1401219A
A communication fault between BPC A
and the load on port J09 (A) has been
detected.
FRU List:
BPCA-PORT-09-A
FRU List:
EPO-SWITCH
140121AB
A communication fault between BPC A
and the load on port J10 (B) has been
detected.
CBL-BPCA-EPO
FRU List:
BPCA-PORT-10-B
CBL-BPCB-EPO
BPC-A
BPC-B
140121AC
A communication fault between BPC A
and the load on port J10 (C) has been
detected.
FRU List:
BPCA-PORT-10-C
Chapter 3. 1xxx Reference Codes
41
140121BB • 1401228A
140121BB
A communication fault between BPC A
and the load on port J11 (B) has been
detected.
1401224A
A communication fault between the
BPD 1A and the load on port J04 (A) has
been detected.
FRU List:
BPCA-PORT-11-B
FRU List:
BPD1A-PORT-04-A
140121BC
14012251
A communication fault between BPC A
and the load on port J11 (C) has been
detected.
FRU List:
BPCA-PORT-11-C
140121C1
The UEPO switch on the BPC B-side is
defective or in the BYPASS posistion.
Switch to the NORMAL posistion.
140121C2
FRU List:
P2_CEC_DCA-01
14012252
The BPC on the B-side has detected an
open UEPO loop.
FRU List:
EPO-SWITCH
DCA number two is defective.
FRU List:
P2_CEC_DCA-02
1401225A
FRU List:
BPC-B
DCA number one is defective.
A communication fault between the
BPD 1A and the load on port J05 (A) has
been detected.
FRU List:
BPD1A-PORT-05-A
1401226A
BPC-B
A communication fault between the
BPD 1A and the load on port J06 (A) has
been detected.
BPR-1B
FRU List:
BPD1A-PORT-06-A
BPR-2B
1401227A
BPR-3B
CBL-BPCB-EPO
A communication fault between the
BPD 1A and the load on port J07 (A) has
been detected.
FRU List:
BPD1A-PORT-07-A
BPE-BOARD-B
1401227B
1401221A
A communication fault between the
BPD 1A and the load on port J01 (A) has
been detected.
FRU List:
BPD1A-PORT-01-A
FRU List:
BPD1A-PORT-07-B
1401227C
1401222A
A communication fault between the
BPD 1A and the load on port J02 (A) has
been detected.
FRU List:
BPD1A-PORT-02-A
A communication fault between the
BPD 1A and the load on port J03 (A) has
been detected.
FRU List:
BPD1A-PORT-03-A
42
System reference codes (1xxx - Axxx)
A communication fault between the
BPD 1A and the load on port J07 (C) has
been detected.
FRU List:
BPD1A-PORT-07-C
1401228A
1401223A
A communication fault between the
BPD 1A and the load on port J07 (B) has
been detected.
A communication fault between the
BPD 1A and the load on port J08 (A) has
been detected.
FRU List:
BPD1A-PORT-08-A
1401228B • 1401231A
1401228B
A communication fault between the
BPD 1A and the load on port J08 (B) has
been detected.
FRU List:
BPD1A-PORT-08-B
14012301
Servicer Response:
Informational only; no action is required.
14012302
1401228C
A communication fault between the
BPD 1A and the load on port J08 (C) has
been detected.
FRU List:
BPD1A-PORT-08-C
1401229A
A communication fault between the
BPD 1A and the load on port J09 (A) has
been detected.
FRU List:
BPD1A-PORT-09-A
1401229B
A communication fault between the
BPD 1A and the load on port J09 (B) has
been detected.
FRU List:
BPD1A-PORT-09-B
1401229C
A communication fault between the
BPD 1A and the load on port J09 (C) has
been detected.
Water cooling system number 1 has
failed to cool adequately.
Water cooling system number 2 has
failed to cool adequately.
Servicer Response:
Informational only; no action is required.
14012303
A problem with the water supply has
been detected on water cooling system
number 1.
Servicer Response:
Informational only; no action is required.
14012304
A problem with the water supply has
been detected on water cooling system
number 1.
Servicer Response:
Informational only; no action is required.
14012305
A leak has been detected on water
cooling system number 1.
Servicer Response:
Informational only; no action is required.
FRU List:
BPD1A-PORT-09-C
14012306
140122AA
Servicer Response:
Informational only; no action is required.
A communication fault between the
BPD 1A and the load on port J10 (A) has
been detected.
FRU List:
BPD1A-PORT-10-A
140122AB
A communication fault between the
BPD 1A and the load on port J10 (B) has
been detected.
FRU List:
BPD1A-PORT-10-B
140122AC
A communication fault between the
BPD 1A and the load on port J10 (C) has
been detected.
FRU List:
BPD1A-PORT-10-C
14012307
A leak has been detected on water
cooling system number 2.
A valve problem has been detected on
water cooling system number 1.
Servicer Response:
Informational only; no action is required.
14012308
A valve problem has been detected on
water cooling system number 2.
Servicer Response:
Informational only; no action is required.
1401231A
A communication fault between the
BPD 2A and the load on port J01 (A) has
been detected.
FRU List:
BPD2A-PORT-01-A
Chapter 3. 1xxx Reference Codes
43
1401232A • 140123AA
1401232A
A communication fault between the
BPD 2A and the load on port J02 (A) has
been detected.
1401237C
A communication fault between the
BPD 2A and the load on port J07 (C) has
been detected.
FRU List:
BPD2A-PORT-02-A
FRU List:
BPD2A-PORT-07-C
1401233A
1401238A
A communication fault between the
BPD 2A and the load on port J03 (A) has
been detected.
A communication fault between the
BPD 2A and the load on port J08 (A) has
been detected.
FRU List:
BPD2A-PORT-03-A
FRU List:
BPD2A-PORT-08-A
1401234A
1401238B
A communication fault between the
BPD 2A and the load on port J04 (A) has
been detected.
A communication fault between the
BPD 2A and the load on port J08 (B) has
been detected.
FRU List:
BPD2A-PORT-04-A
FRU List:
BPD2A-PORT-08-B
14012351
1401238C
DCA number one is defective.
FRU List:
P3_CEC_DCA-01
14012352
DCA number two is defective.
FRU List:
P3_CEC_DCA-02
1401235A
A communication fault between the
BPD 2A and the load on port J05 (A) has
been detected.
FRU List:
BPD2A-PORT-05-A
1401236A
A communication fault between the
BPD 2A and the load on port J06 (A) has
been detected.
FRU List:
BPD2A-PORT-06-A
1401237A
A communication fault between the
BPD 2A and the load on port J07 (A) has
been detected.
FRU List:
BPD2A-PORT-07-A
1401237B
A communication fault between the
BPD 2A and the load on port J07 (B) has
been detected.
FRU List:
BPD2A-PORT-07-B
44
System reference codes (1xxx - Axxx)
A communication fault between the
BPD 2A and the load on port J08 (C) has
been detected.
FRU List:
BPD2A-PORT-08-C
1401239A
A communication fault between the
BPD 2A and the load on port J09 (A) has
been detected.
FRU List:
BPD2A-PORT-09-A
1401239B
A communication fault between the
BPD 2A and the load on port J09 (B) has
been detected.
FRU List:
BPD2A-PORT-09-B
1401239C
A communication fault between the
BPD 2A and the load on port J09 (C) has
been detected.
FRU List:
BPD2A-PORT-09-C
140123AA
A communication fault between the
BPD 2A and the load on port J10 (A) has
been detected.
FRU List:
BPD2A-PORT-10-A
140123AB • 14012A01
140123AB
A communication fault between the
BPD 2A and the load on port J10 (B) has
been detected.
FRU List:
BPD2A-PORT-10-B
140123AC
A communication fault between the
BPD 2A and the load on port J10 (C) has
been detected.
FRU List:
BPD2A-PORT-10-C
1401241A
A communication fault between the
BPD 3A and the load on port J01 (A) has
been detected.
FRU List:
BPD3A-PORT-01-A
14012552
FRU List:
P5_CEC_DCA-02
14012651
A communication fault between the
BPD 3A and the load on port J02 (A) has
been detected.
DCA number one is defective.
FRU List:
P6_CEC_DCA-01
14012652
DCA number two is defective.
FRU List:
P6_CEC_DCA-02
14012751
DCA number one is defective.
FRU List:
P7_CEC_DCA-01
14012752
1401242A
DCA number two is defective.
DCA number two is defective.
FRU List:
P7_CEC_DCA-02
FRU List:
BPD3A-PORT-02-A
14012851
1401243A
FRU List:
P8_CEC_DCA-01
A communication fault between the
BPD 3A and the load on port J03 (A) has
been detected.
14012852
DCA number one is defective.
DCA number two is defective.
FRU List:
BPD3A-PORT-03-A
FRU List:
P8_CEC_DCA-02
1401244A
14012951
A communication fault between the
BPD 3A and the load on port J04 (A) has
been detected.
FRU List:
BPD3A-PORT-04-A
14012451
DCA number one is defective.
FRU List:
P4_CEC_DCA-01
14012452
DCA number two is defective.
FRU List:
P4_CEC_DCA-02
DCA number one is defective.
FRU List:
P9_CEC_DCA-01
14012952
DCA number two is defective.
FRU List:
P9_CEC_DCA-02
14012A01
A communication fault between
(BPA-A) BPC and (BPA-B) BPC.
FRU List:
BPC-B
CBL-NET-BPCA-BPCB
14012551
DCA number one is defective.
FRU List:
P5_CEC_DCA-01
BPC-A
Chapter 3. 1xxx Reference Codes
45
14012A02 • 14012A10
14012A02
A communication fault between the
BPC (BPA-A) and BPD 1A has been
detected.
FRU List:
BPD-1A
BPE-BOARD-A
14012A08
Communication error btween BPC A
and BPR 4A.
FRU List:
BPR-4A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A03
A communication fault between the
BPC (BPA-A) and BPD 2A has been
detected.
14012A09
Communication error btween BPC A
and BPR 5A.
FRU List:
BPD-2A
FRU List:
BPR-5A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A04
14012A0A
A communication fault between the
BPC (BPA-A) and BPD 3A has been
detected.
FRU List:
BPD-3A
Communication error btween BPC A
and BPR 6A.
FRU List:
BPR-6A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A0B
14012A05
Communication error btween BPC A
and BPR 1A.
FRU List:
BPR-1A
Communication error btween BPC A
and BPH A.
FRU List:
BPH-A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
14012A10
14012A06
Communication error btween BPC A
and BPR 2A.
FRU List:
BPR-2A
BPA-A has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-1A
BPD-1A
BPC-A
BPC-A
BPE-BOARD-A
BPD-2A
14012A07
Communication error btween BPC A
and BPR 3A.
FRU List:
BPR-3A
BPC-A
46
System reference codes (1xxx - Axxx)
BPR-2A
BPR-3A
BPE-BOARD-A
14012A11 • 14012A16
14012A11
BPR-1A has reported an over-current on
the 350VDC bulk.
14012A14
BPR-4A has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-1A
FRU List:
BPR-4A
BPD-1A
BPD-1A
BPC-A
BPC-A
BPD-2A
BPD-2A
BPR-2A
BPR-5A
BPR-3A
BPR-6A
BPE-BOARD-A
BPE-BOARD-A
14012A12
14012A15
BPR-2A has reported an over-current on
the 350VDC bulk.
BPR-5A has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-2A
FRU List:
BPR-5A
BPD-1A
BPD-1A
BPC-A
BPC-A
BPD-2A
BPD-2A
BPR-1A
BPR-4A
BPR-3A
BPR-6A
BPE-BOARD-A
BPE-BOARD-A
14012A13
14012A16
BPR-3A has reported an over-current on
the 350VDC bulk.
BPR-6A has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-3A
FRU List:
BPR-6A
BPD-1A
BPD-1A
BPC-A
BPC-A
BPD-2A
BPD-2A
BPR-1A
BPR-4A
BPR-2A
BPR-5A
BPE-BOARD-A
BPE-BOARD-A
Chapter 3. 1xxx Reference Codes
47
14012A20 • 14012A33
14012A20
14012A21
A BPA has reported ’No airflow in cage’.
Make sure that there are no blocked or
dirty air inlet or filters. Verify that all
unused logic positions are filled with
filler books and that the BPF on the
A-side has a cover over it / BPF on
B-side does not.
BPR-1A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
FRU List:
BPR-1A
14012A22
BPR-2A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPR-3A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPR-4A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPA-A side detects that IBF-1A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-1A)
BPR-1A
BPC-A
BPE-BOARD-A
BPA-A side detects that IBF-2A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-2A)
FRU List:
IBF-2A
BPR-2A
BPE-BOARD-A
14012A33
BPA-A side detects that IBF-3A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-3A)
FRU List:
IBF-3A
BPR-5A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
FRU List:
BPR-5A
48
14012A31
BPC-A
FRU List:
BPR-4A
14012A25
FRU List:
BPR-6A
14012A32
FRU List:
BPR-3A
14012A24
BPR-6A located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
FRU List:
IBF-1A
FRU List:
BPR-2A
14012A23
14012A26
System reference codes (1xxx - Axxx)
BPR-3A
BPC-A
BPE-BOARD-A
14012A34 • 14012A52
14012A34
BPA-A side detects that IBF-4A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-4A)a
FRU List:
IBF-4A
14012A43
FRU List:
IBF-3A
14012A44
BPR-4A
BPC-A
BPE-BOARD-A
14012A35
BPA-A side detects that IBF-5A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-5A)
14012A45
FRU List:
IBF-5A
BPR-5A
14012A46
BPC-A
14012A36
BPA-A side detects that IBF-6A has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-6A)
14012A51
FRU List:
BPR-1A
BPR-6A
IBF-1A
BPC-A
CBL-IBF1A
BPE-BOARD-A
BPC-A
BPA-A side detects that IBF-1A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-1A)
FRU List:
IBF-1A
14012A42
FRU List:
IBF-2A
BPA-A side detects that IBF-5A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-5A)
BPA-A side detects that IBF-6A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-6A)
FRU List:
IBF-6A
FRU List:
IBF-6A
14012A41
BPA-A side detects that IBF-4A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-4A)
FRU List:
IBF-4A
FRU List:
IBF-5A
BPE-BOARD-A
BPA-A side detects that IBF-3A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-3A)
BPC-A side detects that IBF-1A is
disconnected. (IBF is connected to
BPA-A BPR-1A)
BPE-BOARD-A
14012A52
BPC-A side detects that IBF-2A is
disconnected. (IBF is connected to
BPA-A BPR-2A)
FRU List:
BPR-2A
BPA-A side detects that IBF-2A has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-A BPR-2A)
IBF-2A
CBL-IBF2A
BPC-A
Chapter 3. 1xxx Reference Codes
49
14012A53 • 14012B04
BPE-BOARD-A
BPE-BOARD-A
14012A53
14012A85
BPC-A side detects that IBF-2A is
disconnected. (IBF is connected to
BPA-A BPR-2A)
FRU List:
BPR-3A
The B-side BPC has detected that the
cross feed from the A-side has failed.
FRU List:
BPCA-PORT-07-A
BPD-1A
IBF-3A
BPC-A
CBL-IBF3A
BPD-2A
BPC-A
BPR-1A
BPE-BOARD-A
BPR-2A
14012A54
BPC-A side detects that IBF-4A is
disconnected. (IBF is connected to
BPA-A BPR-4A)
BPE-BOARD-A
14012B01
FRU List:
BPR-4A
A communication fault between (BPA-B)
BPC and (BPA-A) BPC.
IBF-4A
FRU List:
BPC-A
CBL-IBF4A
CBL-NET-BPCA-BPCB
BPC-A
BPC-B
BPE-BOARD-A
14012A55
BPC-A side detects that IBF-5A is
disconnected. (IBF is connected to
BPA-A BPR-5A)
14012B02
A communication fault between the
BPC (BPA-B) and BPD 1B has been
detected.
FRU List:
BPD-1B
FRU List:
BPR-5A
BPC-B
IBF-5A
BPE-BOARD-B
CBL-IBF5A
14012B03
BPC-A
BPE-BOARD-A
14012A56
BPC-A side detects that IBF-6A is
disconnected. (IBF is connected to
BPA-A BPR-6A)
FRU List:
BPR-6A
FRU List:
BPD-2B
BPC-B
BPE-BOARD-B
14012B04
IBF-6A
CBL-IBF6A
BPC-A
50
System reference codes (1xxx - Axxx)
A communication fault between the
BPC (BPA-B) and BPD 2B has been
detected.
FRU List:
BPD-3B
A communication fault between the
BPC (BPA-B) and BPD 3B has been
detected.
14012B05 • 14012B12
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
14012B05
14012B0B
Communication error btween BPC B
and BPR 1B.
Communication error btween BPC B
and BPH B.
FRU List:
BPR-1B
FRU List:
BPH-B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
14012B06
14012B10
Communication error btween BPC B
and BPR 2B.
FRU List:
BPR-2B
FRU List:
BPR-1A
BPC-B
BPD-1A
BPE-BOARD-B
BPC-A
14012B07
Communication error btween BPC B
and BPR 3B.
BPA-A has reported an over-current on
the 350VDC bulk.
BPD-2A
BPR-2A
FRU List:
BPR-3B
BPR-3A
BPC-B
BPE-BOARD-A
BPE-BOARD-B
14012B08
Communication error btween BPC B
and BPR 4B.
14012B11
FRU List:
BPR-1B
FRU List:
BPR-4B
BPD-1B
BPC-B
BPC-B
BPE-BOARD-B
BPD-2B
14012B09
BPR-2B
Communication error btween BPC B
and BPR 5B.
FRU List:
BPR-5B
BPR-3B
BPE-BOARD-B
BPC-B
14012B12
BPE-BOARD-B
14012B0A
FRU List:
BPR-6B
BPR-1B has reported an over-current on
the 350VDC bulk.
Communication error btween BPC B
and BPR 6B.
BPR-2B has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-2B
BPD-1B
BPC-B
Chapter 3. 1xxx Reference Codes
51
14012B13 • 14012B23
BPD-2B
BPE-BOARD-B
BPR-1B
14012B16
BPR-3B
BPE-BOARD-B
14012B13
BPR-3B has reported an over-current on
the 350VDC bulk.
BPR-6B has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-6B
BPD-1B
BPC-B
FRU List:
BPR-3B
BPD-2B
BPD-1B
BPR-4B
BPC-B
BPR-5B
BPD-2B
BPE-BOARD-B
BPR-1B
14012B20
A BPA has reported No airflow in cage.
Make sure that there are no blocked or
dirty air inlet or filters. Verify that all
unused logic positions are filled with
filler books and that the BPF on the
A-side has a cover over it / BPF on
B-side does not.
14012B21
BPR-1B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPR-2B
BPE-BOARD-B
14012B14
BPR-4A has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-4B
BPD-1B
BPC-B
FRU List:
BPR-1B
BPD-2B
BPR-5B
14012B22
BPR-6B
BPE-BOARD-B
14012B15
BPR-5B has reported an over-current on
the 350VDC bulk.
FRU List:
BPR-5B
FRU List:
BPR-2B
14012B23
BPD-1B
BPC-B
BPD-2B
BPR-4B
BPR-6B
52
System reference codes (1xxx - Axxx)
BPR-2B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
FRU List:
BPR-3B
BPR-3B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
14012B24 • 14012B36
14012B24
BPR-4B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
FRU List:
BPR-4B
14012B33
BPA-B side detects that IBF-3B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-3B)
FRU List:
IBF-3B
BPR-3B
14012B25
BPR-5B located in BPA-B has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPC-B
BPE-BOARD-B
14012B34
FRU List:
BPR-5B
14012B26
BPR-6B located in BPA-A has reported
an Over Temperature. Make sure that
the Air inlets are not blocked / filler
books installed in empty locations and
no heat source is located near the BPR
ASM.
BPR-4B
BPE-BOARD-B
BPA-B side detects that IBF-1B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-1B)
FRU List:
IBF-1B
14012B35
BPA-B side detects that IBF-5B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-5B)
FRU List:
IBF-5B
BPR-1B
BPR-5B
BPC-B
BPC-B
BPE-BOARD-B
14012B32
FRU List:
IBF-4B
BPC-B
FRU List:
BPR-6B
14012B31
BPA-A side detects that IBF-4B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-A BPR-4A)
BPA-B side detects that IBF-2B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-2B)
FRU List:
IBF-2B
BPR-2B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
14012B36
BPA-B side detects that IBF-6B has
dropped below a usable level. The
system may power off soon. The IBF
will be charged after power is restored.
(IBF is connected to BPA-B BPR-6B)
FRU List:
IBF-6B
BPR-6B
BPC-B
BPE-BOARD-B
Chapter 3. 1xxx Reference Codes
53
14012B41 • 14012B55
14012B41
BPA-B side detects that IBF-1B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-1B)
FRU List:
IBF-1B
14012B42
BPE-BOARD-B
14012B52
BPC-B side detects that IBF-2B is
disconnected. (IBF is connected to
BPA-B BPR-2B)
FRU List:
BPR-2B
BPA-B side detects that IBF-2B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-2B)
FRU List:
IBF-2B
IBF-2B
CBL-IBF2B
BPC-B
BPE-BOARD-B
14012B43
BPA-B side detects that IBF-3B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-3B)
FRU List:
IBF-3B
14012B44
BPA-B side detects that IBF-4B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-4B)
CBL-IBF3B
BPE-BOARD-B
BPA-B side detects that IBF-5B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-5B)
14012B54
BPA-B side detects that IBF-5B has been
charged to normal capcity. The IBF is
available to again to provide power.
(IBF is connected to BPA-B BPR-5B)
IBF-4B
CBL-IBF4B
BPC-B
BPE-BOARD-B
BPC-B side detects that IBF-1B is
disconnected. (IBF is connected to
BPA-B BPR-1B)
14012B55
FRU List:
BPR-1B
FRU List:
BPR-5B
IBF-1B
IBF-5B
CBL-IBF1B
CBL-IBF5B
BPC-B
BPC-B
54
BPC-B side detects that IBF-4B is
disconnected. (IBF is connected to
BPA-B BPR-4B)
FRU List:
BPR-4B
FRU List:
IBF-6B
14012B51
IBF-3B
BPC-B
FRU List:
IBF-5B
14012B46
BPC-B side detects that IBF-3B is
disconnected. (IBF is connected to
BPA-B BPR-3B)
FRU List:
BPR-3B
FRU List:
IBF-4B
14012B45
14012B53
System reference codes (1xxx - Axxx)
BPC-B side detects that IBF-5B is
disconnected. (IBF is connected to
BPA-B BPR-5B)
14012B56 • 1401322A
BPE-BOARD-B
14013097
BPC A side detects cabling order to a
MDA different than to the other MDAs.
(This BPA sides view). Check and
correct cable plugging.
FRU List:
BPR-6B
1401318A
A communication fault between BPC B
and the load on port J08 (A) has been
detected.
IBF-6B
FRU List:
BPCB-PORT-08-A
14012B56
BPC-B side detects that IBF-6B is
disconnected. (IBF is connected to
BPA-B BPR-6B)
CBL-IBF6B
1401319A
BPC-B
BPE-BOARD-B
14012B85
The A-side BPC has detected that the
cross feed from the B-side has failed.
FRU List:
BPCB-PORT-09-A
140131AB
14012C51
DCA number one is defective.
FRU List:
IH_DCA-01
BPC A side has detected unmatched
FRUs in the same CageID. Check P/Ns
and codelevel of the Power FRUs in the
cage.
14013005
BPC A side has detected miscabling to
DCA port. Correct cabling error.
140131AC
14013090
BPC A side detects cabling order to a
DCA different than to the other DCAs.
(This BPA sides view). Check and
correct cable plugging.
BPC A side detects cabling order to a
MDA different than to the other MDAs.
(This BPA sides view). Check and
correct cable plugging.
BPC B side has detected unmatched
FRUs in the same Cage ID. Check P/Ns
and code level of the Power FRUs in the
cage.
A communication fault between BPC B
and the load on port J10 (C) has been
detected.
FRU List:
BPCB-PORT-10-C
140131BB
14013007
A communication fault between BPC B
and the load on port J10 (B) has been
detected.
FRU List:
BPCB-PORT-10-B
14013000
14013006
A communication fault between BPC B
and the load on port J09 (A) has been
detected.
A communication fault between BPC B
and the load on port J11 (B) has been
detected.
FRU List:
BPCB-PORT-11-B
140131BC
A communication fault between BPC B
and the load on port J11 (C) has been
detected.
FRU List:
BPCB-PORT-11-C
1401321A
A communication fault between the
BPD 1B and the load on port J01 has
been detected (A).
14013095
BPC B side has detected miscabling to
DCA port. Correct cabling error.
FRU List:
BPD1B-PORT-01-A
14013096
BPC B side detects cabling order to a
DCA different than to the other DCAs.
(This BPA sides view). Check and
correct cable plugging.
1401322A
A communication fault between the
BPD 1B and the load on port J02 has
been detected (A).
FRU List:
BPD1B-PORT-02-A
Chapter 3. 1xxx Reference Codes
55
1401323A • 140132AC
1401323A
A communication fault between the
BPD 1B and the load on port J03 has
been detected (A).
1401328B
A communication fault between the
BPD 1B and the load on port J08 (B) has
been detected.
FRU List:
BPD1B-PORT-03-A
FRU List:
BPD1B-PORT-08-B
1401324A
1401328C
A communication fault between the
BPD 1B and the load on port J04 has
been detected (A).
A communication fault between the
BPD 1B and the load on port J08 (C) has
been detected.
FRU List:
BPD1B-PORT-04-A
FRU List:
BPD1B-PORT-08-C
1401325A
1401329A
A communication fault between the
BPD 1B and the load on port J05 (A) has
been detected.
A communication fault between the
BPD 1B and the load on port J09 (A) has
been detected.
FRU List:
BPD1B-PORT-05-A
FRU List:
BPD1B-PORT-09-A
1401326A
1401329B
A communication fault between the
BPD 1B and the load on port J06 (A) has
been detected.
A communication fault between the
BPD 1B and the load on port J09 (B) has
been detected.
FRU List:
BPD1B-PORT-06-A
FRU List:
BPD1B-PORT-09-B
1401327A
1401329C
A communication fault between the
BPD 1B and the load on port J07 (A) has
been detected.
A communication fault between the
BPD 1B and the load on port J09 (C) has
been detected.
FRU List:
BPD1B-PORT-07-A
FRU List:
BPD1B-PORT-09-C
1401327B
140132AA
A communication fault between the
BPD 1B and the load on port J07 (B) has
been detected.
A communication fault between the
BPD 1B and the load on port J10 (A) has
been detected.
FRU List:
BPD1B-PORT-07-B
FRU List:
BPD1B-PORT-10-A
1401327C
140132AB
A communication fault between the
BPD 1B and the load on port J07 (C) has
been detected.
A communication fault between the
BPD 1B and the load on port J10 (B) has
been detected.
FRU List:
BPD1B-PORT-07-C
FRU List:
BPD1B-PORT-10-B
1401328A
140132AC
A communication fault between the
BPD 1B and the load on port J08 (A) has
been detected.
FRU List:
BPD1B-PORT-08-A
56
System reference codes (1xxx - Axxx)
A communication fault between the
BPD 1B and the load on port J10 (C) has
been detected.
FRU List:
BPD1B-PORT-10-C
1401331A • 140133AB
1401331A
A communication fault between the
BPD 2B and the load on port J01 (A) has
been detected.
1401337C
A communication fault between the
BPD 2B and the load on port J07 (C) has
been detected.
FRU List:
BPD2B-PORT-01-A
FRU List:
BPD2B-PORT-07-C
1401332A
1401338A
A communication fault between the
BPD 2B and the load on port J02 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J08 (A) has
been detected.
FRU List:
BPD2B-PORT-02-A
FRU List:
BPD2B-PORT-08-A
1401333A
1401338B
A communication fault between the
BPD 2B and the load on port J03 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J08 (B) has
been detected.
FRU List:
BPD2B-PORT-03-A
FRU List:
BPD2B-PORT-08-B
1401334a
1401338C
A communication fault between the
BPD 2B and the load on port J04 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J08 (C) has
been detected.
FRU List:
BPD2B-PORT-04-A
FRU List:
BPD2B-PORT-08-C
1401335A
1401339B
A communication fault between the
BPD 2B and the load on port J05 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J09 (B) has
been detected.
FRU List:
BPD2B-PORT-05-A
FRU List:
BPD2B-PORT-09-B
1401336A
1401339C
A communication fault between the
BPD 2B and the load on port J06 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J09 (C) has
been detected.
FRU List:
BPD2B-PORT-06-A
FRU List:
BPD2B-PORT-09-C
1401337A
140133AA
A communication fault between the
BPD 2B and the load on port J07 (A) has
been detected.
A communication fault between the
BPD 2B and the load on port J10 (A) has
been detected.
FRU List:
BPD2B-PORT-07-A
FRU List:
BPD2B-PORT-10-A
1401337B
140133AB
A communication fault between the
BPD 2B and the load on port J07 (B) has
been detected.
FRU List:
BPD2B-PORT-07-B
A communication fault between the
BPD 2B and the load on port J10 (B) has
been detected.
FRU List:
BPD2B-PORT-10-B
Chapter 3. 1xxx Reference Codes
57
140133AC • 140151BC
140133AC
A communication fault between the
BPD 2B and the load on port J10 (C) has
been detected.
FRU List:
BPD2B-PORT-10-C
14014006
FRU List:
NEXTLVL
14014007
1401341A
A communication fault between the
BPD 3B and the load on port J01 (A) has
been detected.
FRU List:
BPD3B-PORT-01-A
1401342A
A communication fault between the
BPD 3B and the load on port J02 (A) has
been detected.
A communication fault between the
BPD 3B and the load on port J03 (A) has
been detected.
1401518A
A communication fault between the
BPD 3B and the load on port J04 (A) has
been detected.
1401519A
The Auto-Code-Download (ACDL) of
the power subsystem encountered an
error. Contact next level of support for
assistance.
14014002
The frame MTMS was not resolved by
HMC. Contact next level of support for
assistance.
14014003
The BPC has found duplicate Mailbox
IP addresses on Network A. Contact
next level of support for assistance.
140151AB
14014005
58
The BPC has found duplicate Mailbox
IP addresses on Network B. Contact
next level of support for assistance.
A DHCP address was not assigned on
Network A. Contact next level of
support for assistance.
System reference codes (1xxx - Axxx)
An over current has been detected on
350V between BPC A and the load on
its port J10 (B).
FRU List:
BPCA-PORT-10-B
140151AC
An over current has been detected on
350V between BPC A and the load on
its port J10 C.
FRU List:
BPCA-PORT-10-C
140151BB
14014004
An over current has been detected on
350V between BPC A and the load on
its port J09 (A).
FRU List:
BPCA-PORT-09-A
FRU List:
BPD3B-PORT-04-A
14014001
An over current has been detected on
350V between BPC A and the load on
its port J08 (A).
FRU List:
BPCA-PORT-08-A
FRU List:
BPD3B-PORT-03-A
1401344A
A ″power redundancy″ command was
run, which produced this log entry. This
does not indicate a failure. The error log
entry contains information that product
engineering will use to investigate FRU
redundancy problems.
Servicer Response:
Informational only; no action is required.
FRU List:
BPD3B-PORT-02-A
1401343A
The firmware level on BPC A does not
match the firmware level on BPC B.
An over current has been detected on
350V between BPC A and the load on
its port J11 (B).
FRU List:
BPCA-PORT-11-B
140151BC
An over current has been detected on
350V between BPC A and the load on
its port J11 (C).
FRU List:
BPCA-PORT-11-C
1401521A • 140152AA
1401521A
An over current has been detected on
350V between BPD 1A and the load on
its port J01 (A).
1401527C
An over current has been detected on
350V between BPD 1A and the load on
its port J07 (C).
FRU List:
BPD1A-PORT-01-A
FRU List:
BPD1A-PORT-07-C
1401522A
1401528A
An over current has been detected on
350V between BPD 1A and the load on
its port J02 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J08 (A).
FRU List:
BPD1A-PORT-02-A
FRU List:
BPD1A-PORT-08-A
1401523A
1401528B
An over current has been detected on
350V between BPD 1A and the load on
its port J03 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J08 (B).
FRU List:
BPD1A-PORT-03-A
FRU List:
BPD1A-PORT-08-B
1401524A
1401528C
An over current has been detected on
350V between BPD 1A and the load on
its port J04 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J08 (C).
FRU List:
BPD1A-PORT-04-A
FRU List:
BPD1A-PORT-08-C
1401525A
1401529A
An over current has been detected on
350V between BPD 1A and the load on
its port J05 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J09 (A).
FRU List:
BPD1A-PORT-05-A
FRU List:
BPD1A-PORT-09-A
1401526A
1401529B
An over current has been detected on
350V between BPD 1A and the load on
its port J06 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J09 (B).
FRU List:
BPD1A-PORT-06-A
FRU List:
BPD1A-PORT-09-B
1401527A
1401529C
An over current has been detected on
350V between BPD 1A and the load on
its port J07 (A).
An over current has been detected on
350V between BPD 1A and the load on
its port J09 (C).
FRU List:
BPD1A-PORT-07-A
FRU List:
BPD1A-PORT-09-C
1401527B
140152AA
An over current has been detected on
350V between BPD 1A and the load on
its port J07 (B).
FRU List:
BPD1A-PORT-07-B
An over current has been detected on
350V between BPD 1A and the load on
its port J10 (A).
FRU List:
BPD1A-PORT-10-A
Chapter 3. 1xxx Reference Codes
59
140152AB • 1401539B
140152AB
An over current has been detected on
350V between BPD 1A and the load on
its port J10 (B).
1401537A
An over current has been detected on
350V between BPD 2A and the load on
its port J07 (A).
FRU List:
BPD1A-PORT-10-B
FRU List:
BPD2A-PORT-07-A
140152AC
1401537B
An over current has been detected on
350V between BPD 1A and the load on
its port J10 (C).
An over current has been detected on
350V between BPD 2A and the load on
its port J07 (B).
FRU List:
BPD1A-PORT-10-C
FRU List:
BPD2A-PORT-07-B
1401531A
1401537C
An over current has been detected on
350V between BPD 2A and the load on
its port J01 (A).
An over current has been detected on
350V between BPD 2A and the load on
its port J07 (C).
FRU List:
BPD2A-PORT-01-A
FRU List:
BPD2A-PORT-07-C
1401532A
1401538A
An over current has been detected on
350V between BPD 2A and the load on
its port J02 (A).
An over current has been detected on
350V between BPD 2A and the load on
its port J08 (A).
FRU List:
BPD2A-PORT-02-A
FRU List:
BPD2A-PORT-08-A
1401533A
1401538B
An over current has been detected on
350V between BPD 2A and the load on
its port J03 (A).
An over current has been detected on
350V between BPD 2A and the load on
its port J08 (B).
FRU List:
BPD2A-PORT-03-A
FRU List:
BPD2A-PORT-08-B
1401534A
1401538C
An over current has been detected on
350V between BPD 2A and the load on
its port J04 (A).
An over current has been detected on
350V between BPD 2A and the load on
its port J08 (C).
FRU List:
BPD2A-PORT-04-A
FRU List:
BPD2A-PORT-08-C
1401535A
1401539A
An over current has been detected on
350V between BPD 2A and the load on
its port J05 (A).
An over current has been detected on
350V between BPD 2A and the load on
its port J09 (A).
FRU List:
BPD2A-PORT-05-A
FRU List:
BPD2A-PORT-09-A
1401536A
1401539B
An over current has been detected on
350V between BPD 2A and the load on
its port J06 (A).
FRU List:
BPD2A-PORT-06-A
60
System reference codes (1xxx - Axxx)
An over current has been detected on
350V between BPD 2A and the load on
its port J09 (B).
FRU List:
BPD2A-PORT-09-B
1401539C • 1401622A
1401539C
An over current has been detected on
350V between BPD 2A and the load on
its port J09 (C).
1401618A
An over current has been detected on
350V between BPC B and the load on its
port J08 (A).
FRU List:
BPD2A-PORT-09-C
FRU List:
BPCB-PORT-08-A
140153AA
1401619A
An over current has been detected on
350V between BPD 2A and the load on
its port J10 (A).
An over current has been detected on
350V between BPC B and the load on its
port J09 (A).
FRU List:
BPD2A-PORT-10-A
FRU List:
BPCB-PORT-09-A
140153AB
140161AB
An over current has been detected on
350V between BPD 2A and the load on
its port J10 (B).
An over current has been detected on
350V between BPC B and the load on its
port J10 (B).
FRU List:
BPD2A-PORT-10-B
FRU List:
BPCB-PORT-10-B
140153AC
140161AC
An over current has been detected on
350V between BPD 2A and the load on
its port J10 (C).
An over current has been detected on
350V between BPC B and the load on its
port J10 (C).
FRU List:
BPD2A-PORT-10-C
FRU List:
BPCB-PORT-10-B
1401541A
140161BB
An over current has been detected on
350V between BPD 3A and the load on
its port J01 (A).
An over current has been detected on
350V between BPC B and the load on its
port J11 (B).
FRU List:
BPD3A-PORT-01-A
FRU List:
BPCB-PORT-11-B
1401542A
140161BC
An over current has been detected on
350V between BPD 3A and the load on
its port J02 (A).
An over current has been detected on
350V between BPC B and the load on its
port J11 (C).
FRU List:
BPD3A-PORT-02-A
FRU List:
BPCB-PORT-11-C
1401543A
1401621A
An over current has been detected on
350V between BPD 3A and the load on
its port J03 (A).
An over current has been detected on
350V between BPD 1B and the load on
its port J01 (A).
FRU List:
BPD3A-PORT-03-A
FRU List:
BPD1B-PORT-01-A
1401544A
1401622A
An over current has been detected on
350V between BPD 2A and the load on
its port J04 (A).
FRU List:
BPD3A-PORT-04-A
An over current has been detected on
350V between BPD 1B and the load on
its port J02 (A).
FRU List:
BPD1B-PORT-02-A
Chapter 3. 1xxx Reference Codes
61
1401623A • 140162AC
1401623A
An over current has been detected on
350V between BPD 1B and the load on
its port J03 (A).
1401628B
An over current has been detected on
350V between BPD 1B and the load on
its port J08 (B).
FRU List:
BPD1B-PORT-03-A
FRU List:
BPD1B-PORT-08-B
1401624A
1401628C
An over current has been detected on
350V between BPD 1B and the load on
its port J04 (A).
An over current has been detected on
350V between BPD 1B and the load on
its port J08 (C).
FRU List:
BPD1B-PORT-04-A
FRU List:
BPD1B-PORT-08-C
1401625A
1401629A
An over current has been detected on
350V between BPD 1B and the load on
its port J05 (A).
An over current has been detected on
350V between BPD 1B and the load on
its port J09 (A).
FRU List:
BPD1B-PORT-05-A
FRU List:
BPD1B-PORT-09-A
1401626A
1401629B
An over current has been detected on
350V between BPD 1B and the load on
its port J06 (A).
An over current has been detected on
350V between BPD 1B and the load on
its port J09 (B).
FRU List:
BPD1B-PORT-06-A
FRU List:
BPD1B-PORT-09-B
1401627A
1401629C
An over current has been detected on
350V between BPD 1B and the load on
its port J07 (A).
An over current has been detected on
350V between BPD 1B and the load on
its port J09 (C).
FRU List:
BPD1B-PORT-07-A
FRU List:
BPD1B-PORT-09-C
1401627B
140162AA
An over current has been detected on
350V between BPD 1B and the load on
its port J07 (B).
An over current has been detected on
350V between BPD 1B and the load on
its port J10 (A).
FRU List:
BPD1B-PORT-07-B
FRU List:
BPD1B-PORT-10-A
1401627C
140162AB
An over current has been detected on
350V between BPD 1B and the load on
its port J07 (C).
An over current has been detected on
350V between BPD 1B and the load on
its port J10 (B).
FRU List:
BPD1B-PORT-07-C
FRU List:
BPD1B-PORT-10-B
1401628A
140162AC
An over current has been detected on
350V between BPD 1B and the load on
its port J08 (A).
FRU List:
BPD1B-PORT-08-A
62
System reference codes (1xxx - Axxx)
An over current has been detected on
350V between BPD 1B and the load on
its port J10 (C).
FRU List:
BPD1B-PORT-10-C
1401631A • 140163AA
1401631A
An over current has been detected on
350V between BPD 2B and the load on
its port J01 (A).
1401637C
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (C).
FRU List:
BPD2B-PORT-01-A
FRU List:
BPD2B-PORT-07-C
1401632A
1401638A
An over current has been detected on
350V between BPD 2B and the load on
its port J02 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J08 (A).
FRU List:
BPD2B-PORT-02-A
FRU List:
BPD2B-PORT-08-A
1401633A
1401638B
An over current has been detected on
350V between BPD 2B and the load on
its port J03 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (B).
FRU List:
BPD2B-PORT-03-A
FRU List:
BPD2B-PORT-08-B
1401634A
1401638C
An over current has been detected on
350V between BPD 2B and the load on
its port J04 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (C).
FRU List:
BPD2B-PORT-04-A
FRU List:
BPD2B-PORT-08-C
1401635A
1401639A
An over current has been detected on
350V between BPD 2B and the load on
its port J05 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J09 (A).
FRU List:
BPD2B-PORT-05-A
FRU List:
BPD2B-PORT-09-A
1401636A
1401639B
An over current has been detected on
350V between BPD 2B and the load on
its port J06 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J09 (B).
FRU List:
BPD2B-PORT-06-A
FRU List:
BPD2B-PORT-09-B
1401637A
1401639C
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (A).
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (C).
FRU List:
BPD2B-PORT-07-A
FRU List:
BPD2B-PORT-09-C
1401637B
140163AA
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (B).
FRU List:
BPD2B-PORT-07-B
An over current has been detected on
350V between BPD 2B and the load on
its port J10 (A).
FRU List:
BPD2B-PORT-10-A
Chapter 3. 1xxx Reference Codes
63
140163AB • 14017098
140163AB
An over current has been detected on
350V between BPD 2B and the load on
its port J07 (B).
14017094
FRU List:
BPD-3A
FRU List:
BPD2B-PORT-10-B
BPC-A
140163AC
14017095
An over current has been detected on
350V between BPD 2B and the load on
its port J10 (C).
BPC-A
1401641A
BPD-1A
FRU List:
BPD3B-PORT-01-A
BPA-A BPR-1 is defective.
FRU List:
BPR-1A
FRU List:
BPD2B-PORT-10-C
An over current has been detected on
350V between BPD 3B and the load on
its port J01 (A).
BPD-3 is defective in BPA-A.
BPD-2A
IBF-1A
BPE-BOARD-A
1401642A
An over current has been detected on
350V between BPD 3B and the load on
its port J02 (A).
FRU List:
BPD3B-PORT-02-A
14017096
BPA-A BPR-2 is defective.
FRU List:
BPR-2A
BPC-A
1401643A
An over current has been detected on
350V between BPD 3B and the load on
its port J03 (A).
BPD-1A
FRU List:
BPD3B-PORT-03-A
BPD-2A
1401644A
BPE-BOARD-A
An over current has been detected on
350V between BPD 3B and the load on
its port J04 (A).
FRU List:
BPD3B-PORT-04-A
14017091
The BPC in BPA-A is defective.
FRU List:
BPC-A
14017092
IBF-2A
14017097
BPA-A BPR-3 is defective.
FRU List:
BPR-3A
BPC-A
BPD-1A
BPD-1 is defective in BPA-A.
BPD-2A
IBF-3A
FRU List:
BPD-1A
BPE-BOARD-A
BPC-A
14017098
14017093
BPD-2 is defective in BPA-A.
FRU List:
BPD-2A
FRU List:
BPR-4A
BPC-A
BPC-A
64
System reference codes (1xxx - Axxx)
BPA-A BPR-4 is defective.
14017099 • 140170A5
BPD-1A
140170A2
BPD-2A
FRU List:
IBF-2A
IBF-3A
BPE-BOARD-A
14017099
BPC-A side detects that IBF-2A is
defective. (IBF is connected to BPA-A
BPR-2A)
BPA-A BPR-5 is defective.
BPR-2A
CBL-IBF2A
FRU List:
BPR-5A
BPC-A
BPC-A
BPE-BOARD-A
BPD-1A
140170A3
BPD-2A
FRU List:
IBF-3A
IBF-3A
BPE-BOARD-A
1401709A
BPC-A side detects that IBF-3A is
defective. (IBF is connected to BPA-A
BPR-3A)
BPA-A BPR-6 is defective.
BPR-3A
CBL-IBF3A
FRU List:
BPR-5A
BPC-A
BPC-A
BPE-BOARD-A
BPD-1A
140170A4
BPD-2A
FRU List:
IBF-4A
IBF-3A
BPE-BOARD-A
1401709B
BPC-A side detects that IBF-4A is
defective. (IBF is connected to BPA-A
BPR-4A)
BPA-A BPH is defective.
BPR-4A
CBL-IBF4A
FRU List:
BPH-A
BPC-A
BPC-A
BPE-BOARD-A
140170A1
BPC-A side detects that IBF-1A is
defective. (IBF is connected to BPA-A
BPR-1A)
140170A5
BPC-A side detects that IBF-5A is
defective. (IBF is connected to BPA-A
BPR-5A)
FRU List:
IBF-1A
FRU List:
IBF-5A
BPR-1A
BPR-5A
CBL-IBF1A
CBL-IBF5A
BPC-A
BPC-A
BPE-BOARD-A
BPE-BOARD-A
Chapter 3. 1xxx Reference Codes
65
140170A6 • 14017199
140170A6
BPC-A side detects that IBF-6A is
defective. (IBF is connected to BPA-A
BPR-6A)
14017196
BPA-B BPR-2 is defective.
FRU List:
BPR-2B
FRU List:
IBF-6A
BPC-B
BPR-6A
BPD-1B
CBL-IBF6A
BPD-2B
BPC-A
IBF-2B
BPE-BOARD-A
BPE-BOARD-B
14017191
14017197
The BPC in BPA-B is defective.
FRU List:
BPC-B
14017192
BPA-B BPR-3 is defective.
FRU List:
BPR-3B
BPD-1 is defective in BPA-B.
FRU List:
BPD-1B
BPC-B
BPD-1B
BPD-2B
BPC-B
IBF-3B
14017193
BPD-2 is defective in BPA-B.
FRU List:
BPD-2B
14017198
BPC-B
14017194
BPA-B BPR-4 is defective.
FRU List:
BPR-4B
BPD-3 is defective in BPA-B.
FRU List:
BPD-3B
BPC-B
BPD-1B
BPC-B
14017195
BPE-BOARD-B
BPD-2B
BPA-A BPR-1 is defective.
IBF-3B
FRU List:
BPR-1B
BPE-BOARD-B
BPC-B
14017199
BPD-1B
FRU List:
BPR-5B
BPD-2B
BPC-B
IBF-1B
BPD-1B
BPE-BOARD-B
BPD-2B
BPA-B BPR-5 is defective.
IBF-3B
BPE-BOARD-B
66
System reference codes (1xxx - Axxx)
1401719A • 140171A6
1401719A
BPA-B BPR-6 is defective.
FRU List:
BPR-5B
BPR-3B
CBL-IBF3B
BPC-B
BPC-B
BPE-BOARD-B
BPD-1B
140171A4
BPD-2B
IBF-3B
BPE-BOARD-B
1401719B
BPA-B BPH is defective.
BPC-B side detects that IBF-4B is
defective. (IBF is connected to BPA-B
BPR-4B)
FRU List:
IBF-4B
BPR-4B
CBL-IBF4B
FRU List:
BPH-B
BPC-B
BPC-B
BPE-BOARD-B
140171A1
BPC-B side detects that IBF-1B is
defective. (IBF is connected to BPA-B
BPR-1B)
FRU List:
IBF-1B
140171A5
BPC-B side detects that IBF-5B is
defective. (IBF is connected to BPA-B
BPR-5B)
FRU List:
IBF-5B
BPR-1B
BPR-5B
CBL-IBF1B
CBL-IBF5B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
140171A2
BPC-B side detects that IBF-2B is
defective. (IBF is connected to BPA-B
BPR-2B)
FRU List:
IBF-2B
140171A6
BPC-B side detects that IBF-6B is
defective. (IBF is connected to BPA-B
BPR-6B)
FRU List:
IBF-6B
BPR-2B
BPR-6B
CBL-IBF2B
CBL-IBF6B
BPC-B
BPC-B
BPE-BOARD-B
BPE-BOARD-B
140171A3
BPC-B side detects that IBF-3B is
defective. (IBF is connected to BPA-B
BPR-3B)
FRU List:
IBF-3B
Chapter 3. 1xxx Reference Codes
67
14018072 • 17503020
14018072
14018073
BPA-A has reported a temperature
warning in cage. Make sure that there
are no blocked/dirty air inlet or filters.
Verify that all unused logic positions are
filled with filler books and that the BPF
on the A-side has a cover over it / BPF
on B-side does not.
BPA-B has reported a temperature
warning in cage. Make sure that there
are no blocked/dirty air inlet or filters.
Verify that all unused logic positions are
filled with filler books and that the BPF
on the A-side has a cover over it / BPF
on B-side does not.
14018133
FRU List:
$NOBPAFRU
14018134
This contains an ACDL log Informational SRC.
14018135
Informational message: An internal bulk
power software error occurred.
Servicer Response:
Informational only; no action is required.
14018136
140180C3
A-side BPC detects that the room UEPO
is in bypass. Verify the room UEPO
loop is enabled.
FRU List:
EPO-SWITCH
A TMS (60) was received Informational SRC.
A processor node has entered throttling
mode.
Servicer Response:
Informational only; no action is required.
140181C3
BPC-A
B-side BPC detects that the room UEPO
is in bypass. Verify the room UEPO
loop is enabled.
CBL-BPCA-EPO
FRU List:
EPO-SWITCH
14018130
BPC-B
CAGE P/T Fru recovery. Cage in power
recovery mode for information only.
CBL-BPCB-EPO
14018131
The UEPO switch has been used. This is
an informational SRC.
14018132
A send secure vpd command was
received. Informational SRC.
(1750) Disk unit reference codes
If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
17503002
Addressed device is not responding
FRU List:
FCDEV
FRU List:
FCPORT
FCIOA
FCDEV
OPT_CLN
FCIOA
17503020
FCINTF
Servicer Response:
If an MES is being installed, verify the configuration.
OPT_CLN
17503010
68
Storage subsystem configuration error
FRU List:
FCDEV
Disk device returned wrong response to
IOP
System reference codes (1xxx - Axxx)
FCIOA
17503029 • 1750FFFE
OPT_CLN
17503029
1750FFF3
A device replacement has occurred
Servicer Response:
No action required. This reference code is logged for
information only.
17503100
Fibre Channel interface error occurred
FRU List:
FCINTF
Disk media format bad
FRU List:
FCDEV
1750FFF4
Disk device problem
FRU List:
FCDEV
1750FFF5
Disk sector read error
FCDEV
FRU List:
FCDEV
FCIOA
1750FFF6
OPT_CLN
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
17503109
IOP timed out a disk command
FRU List:
FCDEV
FRU List:
FCDEV
FCINTF
1750FFFA
FCIOA
OPT_CLN
17503160
The volume in use is no longer
accessible.
Servicer Response::
The storage subsystem configuration was changed,
causing the volume in use to no longer be accessible.
FRU List:
FCDEV
Disk device wrong response was
recovered by the IOP
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
FCDEV
FCIOA
OPT_CLN
1750FFFE
17503161
Disk device detected recoverable error
The volume in use is no longer
accessible.
Servicer Response::
The storage subsystem copy services functions have
caused the volume in use to no longer be accessible.
FRU List:
FCDEV
Temporary Fibre Channel interface error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
FCINTF
FCDEV
175034FF
Format in progress
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
FCIOA
OPT_CLN
Chapter 3. 1xxx Reference Codes
69
180A1511 • 180A7631
(180A) Device backplane reference codes
Device backplane reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
180A1511
A non-fatal error occurred on power
supply 1
180A3002
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
180A1515
A fatal error occurred on power supply
1
180A3109
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
180A1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
180A7611
Addressed device backplane failed to
respond to selection
I/O adapter timed out a device
backplane command
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
DISKFAN
180A7614
A fatal error occurred on fan 1
FRU List:
DISKFAN
FI01106
DEVBPLN
180A7621
180A1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
DISKFAN
FRU List:
DISKFAN
180A7624
FI01106
FRU List:
DISKFAN
DEVBPLN
180A7631
70
System reference codes (1xxx - Axxx)
A fatal error occurred on redundant fan
2
A fatal error occurred on fan 2
A fatal error occurred on redundant fan
3
180A7634 • 180AFFF4
FRU List:
DISKFAN
180A7634
A fatal error occurred on fan 3
FRU List:
DISKFAN
180A8401
Removable media power fault
FRU List:
DEVBPLN
180A8404
System log entry only, no service action
required
180AFFF4
Device backplane problem
FRU List:
DEVBPLN
STORIOA
FI01140
FI01106
Chapter 3. 1xxx Reference Codes
71
72
System reference codes (1xxx - Axxx)
Chapter 4. 2xxx Reference Codes
2xxx Reference Codes
(2058) Reference codes
I/O adapter hardware error
2058B990
I/O adapter hardware error detected
FRU List:
IOA
IOP
MA_BRDG
FI00130
(20A8, 20Dx, 20EE, 20FF, 2102) Model 185 and A50 reference (error)
codes
Model 185 and A50 reference (error) codes
20A80000
Insufficient information to boot.
Servicer Response:
Verifythat the network addresses on the server and
gateway are correct.
20A80001
Client IP address is already in use by
another networkdevice.
Servicer Response:
Verify that the network addresses on the server
andgateway are correct.
20A80002
Cannot get gateway IP address.
Servicer Response:
Verifythat the network addresses on the server and
gateway are correct.
20A80003
Servicer Response:
Do thefollowing:
1. Verify that the bootp server is configured correctly
for this client.
2. Check the network connections, then retry the
operation.
20A80006
Boot image too large.
Servicer Response:
Do the following:
1. Verify that the bootp server is configured correctly
for this client.
2. Check the network connections, then retry the
operation.
20D0000F
Cannot get server hardware address.
Self-test failed on device. The error or
location codeinformation may not be
available.
Servicer Response:
Verifythat the network addresses on the server and
gateway are correct.
Servicer Response:
Do the following:
20A80004
2. Replace the system backplane.
Bootp failed.
1. If a location code is specified, replace the device at
that location.
Servicer Response:
Do the following:
FRU List:
SYSBKP2
1. Verify that the bootp server is configured correctly
for this client.
20D00010
2. Check the network connections, then retry the
operation.
20A80005
Selftest failed on device. Cannot locate
package.
Servicer Response:
Dothe following:
File transmission (TFTP) failed.
© Copyright IBM Corp. 2007, 2008
73
20D00011 • 20D10005
1. If a location code is reported with the error, replace
the device at that location code.
2. Check for system firmware updates, and apply if
available.
3. Replace the system backplane.
FRU List:
SYSBKP2
20D00011
RTAS attempt to allocate memory failed.
Servicer Response:
Dothe following:
1. Check for system firmware updates, and apply if
available.
2. Replace the system backplane.
FRU List:
SYSBKP2
20D00902
Servicer Response:
If the system was already booting from the permanent
(B)side, this is an informational message.
If it was not, it indicates that the system was unable to
boot from the temporary (A) firmware side. Do the
following:
1. Follow the operating system procedure to reject the
firmware update.
2. Reinstall the latest system firmware.
3. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20D00903
20D008xx
The system is booting from the
permanent (B) firmwareside.
Failure to access VPD data.
The firmware was not able to find the
/openprom package.
Servicer Response::
Where xx is:
Servicer Response:
Dothe following:
xx Description
1. Check for system firmware updates and apply if
available.
2. Replace the system backplane.
------------------0E, 0F Machine type or model
10, 11 System serial number
16, 17 Universal un
FRU List:
SYSBKP2
20D00900
Failed to generate universal unique ID
(UUID) value.
1. Replace the memory DIMMs in the system.
2. Replace the system backplane.
Failed to locate BMC device tree node.
Servicer Response:
Dothe following:
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20D10005
Failed to reboot system.
Servicer Response:
Do the following:
FRU List:
SYSBKP2
1. Check for system firmware updates, and apply if
available.
Failed to communicate with the BMC.
Replace the systembackplane.
FRU List:
SYSBKP2
74
20D10004
1. Check for system firmware updates, and apply if
available.
Servicer Response:
Dothe following:
20D00901
FRU List:
SYSBKP2
System reference codes (1xxx - Axxx)
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20D10006 • 20EE0011
20D10006
Failed to reboot system.
Servicer Response:
Do the following:
1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20D10007
20EE000A
Reserved
Servicer Response:
Contact your next level of supportfor assistance.
Firmware error before stdout ready.
1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20EE000B
Failed to send boot failed message to
the BMC.
1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
backplane.
Unable to find the package node.
Servicer Response:
Do thefollowing:
1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20EE0010
FRU List:
SYSBKP2
The system was not able to find an
operating systemon the devices in the
boot list.
Servicer Response:
Verify that the boot list containsat least one device with
a valid operating system boot image.
20EE000F
Servicer Response:
Dothe following:
20D10010
FRU List:
SYSBKP2
FRU List:
NEXTLVL
Servicer Response:
Do thefollowing:
20D1000A
2. If the problem persists, contact your next level of
support.
Unable to run the root vpd method.
Servicer Response:
Do thefollowing:
Stack underflow from fiber channel
adapter.
Servicer Response:
Dothe following:
1. Check for system firmware updates, and apply if
available.
2. If the problem persists, replace the system
backplane.
1. Check for microcode updates for the fiber channel
adapter, and apply if available.
FRU List:
SYSBKP2
2. Check for system firmware updates, and apply if
available.
20EE0011
3. If the problem persists, replace the system
backplane.
Servicer Response:
Do thefollowing:
FRU List:
SYSBKP2
1. Check for system firmware updates, and apply if
available.
20D10011
2. If the problem persists, replace the system
backplane.
Failed to set the watchdog timer in the
base motherboardcontroller.
Servicer Response:
Do the following:
Unable to execute the vpd method.
FRU List:
SYSBKP2
1. Check for system firmware updates, and apply if
available.
Chapter 4. 2xxx Reference Codes
75
20EE0012 • 20EE0101
20EE0012
Unable to execute the mem-dimm-vpd
method.
20EE0021
The environment variable boot-device
containedmore than seven entries.
Servicer Response:
Dothe following:
Servicer Response:
Do the following:
1. Check for system firmware updates, and apply if
available.
1. Verify that the boot list is correct.
2. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20EE0015
2. Check for system firmware updates, and apply if
available.
3. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
Failed to read VPD boot path field
value.
20EE0022
Servicer Response:
Dothe following:
1. Verify that the boot list is correct.
2. Check for system firmware updates, and apply if
available.
The environment variable boot-device
containedan entry that exceeded 255
characters in length.
Servicer Response:
Do the following:
1. Verify that the boot list is correct.
3. If the problem persists, replace the system
backplane.
2. Check for system firmware updates, and apply if
available.
FRU List:
SYSBKP2
3. If the problem persists, replace the system
backplane.
20EE0016
Failed to update VPD with the new boot
pathfield value.
Servicer Response:
Do the following:
FRU List:
SYSBKP2
20EE0100
1. Verify that the boot list is correct.
2. Check for system firmware updates, and apply if
available.
3. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
20EE0020
The environment variable boot-device
exceedsthe allowed character limit.
Servicer Response:
Do the following:
1. Verify that the boot list is correct.
2. Check for system firmware updates, and apply if
available.
3. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
Servicer Response:
Informational message.The Fcode driver of the adapter
is not supported on this system. A compatible driver
may be produced in the future, but does not guarantee
one. Additional information may be available from
your next level of support.
20EE0101
System reference codes (1xxx - Axxx)
The baud rate specified for the com port
is invalid.
Servicer Response:
Dothe following:
1. Use the System Management Services (SMS) menus
to check the baud rate. Reset it to a valid value, if
necessary.
2. Check for system firmware updates, and apply if
available.
3. Replace the system backplane.
FRU List:
SYSBKP2
76
Fcode resident on an I/O adapter is not
supported onthis system. This error
code only affects boot-time operation,
not the functionality of the adapter
under the operating system.
20EE0102 • 21020010
20EE0102
An invalid number of data bits was
specified for thecom port.
20EE0200
Installing an image to the permanent
side is not allowed.
Servicer Response:
Do the following:
Servicer Response:
Dothe following:
1. Use the SMS menus to check the data bit setting.
Reset it to a valid value, if necessary.
1. Boot from the temporary side.
2. Check for system firmware updates, and apply if
available.
3. Replace the system backplane.
FRU List:
SYSBKP2
20EE0103
An invalid number of stop bits was
specified for thecom port.
Servicer Response:
do the following:
1. Use the SMS menus to check the stop bit setting.
Reset it to a valid value, if necessary.
2. Check for system firmware updates, and apply if
available.
3. Replace the system backplane.
FRU List:
SYSBKP2
20EE0104
Note: If you are not able to boot from the temp side,
perform the system firmware rejection function in the
operating system, then attempt to install the latest
firmware.
20EE0201
An invalid parity setting was specified
for the comport.
1. Use the SMS menus to check the parity setting.
Reset it to a valid value, if necessary.
2. Check for system firmware updates, and apply if
available.
3. Replace the system backplane.
FRU List:
SYSBKP2
Servicer Response:
Install the firmware using a known good image.
20EE0210
Installing system firmware failed; the
firmware may be corrupted.
Servicer Response::
Install the firmware using a known good image.
20EE0220
An invalid handshake setting was
specified for the comport.
Note: If the system firmware is corrupted, perform the
system firmware rejection function, then attempt to
install the firmware again.
Problem with VPD.
Servicer Response:
Do the following:
1. Replace the part indicated by the location code.
2. If no location code is specified, replace the system
backplane.
1. Use the SMS menus to check the handshake setting.
Reset it to a valid value, if necessary.
FRU List:
SYSBKP2
2. Check for system firmware updates, and apply if
available.
21020010
3. Replace the system backplane.
Installing the system firmware failed;
the firmware may be corrupted.
Servicer Response::
Install the firmware using a known good image.
20FF0001
Servicer Response:
Do the following:
FRU List:
SYSBKP2
The format of the firmware installation
image is notcorrect.
Note: If the system firmware is corrupted, perform the
system firmware rejection function, then attempt to
install the firmware again.
Servicer Response:
Do the following:
20EE0105
2. Install the firmware.
USB CD-ROM remained busy longer
than the time allowed.
Servicer Response:
Dothe following:
1. Retry the operation.
2. Check for system firmware updates, and apply if
available.
3. Replace the USB CD-ROM drive.
Chapter 4. 2xxx Reference Codes
77
21020011 • 21053020
4. Replace the system backplane.
FRU List:
SYSBKP2
21020011
USB CD-ROM: bootable CD is missing
from the CD-ROM drive.
Servicer Response:
Place a bootable CD-ROM in the USB CD-ROM drive.
USB CD-ROM: execution of ATA/ATAPI
command was not completedwithin the
time allowed.
Servicer Response:
Do the following:
1. Retry the operation.
2. The CD in the USB CD-ROM drive may not be
readable. Try another CD.
3. Replace the USB CD-ROM drive.
4. Replace the system backplane.
FRU List:
SYSBKP2
21020012
21020013
21020014
USB CD-ROM: the CD in the drive has
been changed.
Servicer Response:
Dothe following:
1. Retry the operation.
2. Check for system firmware updates, and apply if
available.
3. Replace the USB CD-ROM drive.
4. Replace the system backplane.
FRU List:
SYSBKP2
USB CD-ROM: execution of ATA/ATAPI
command by the USBCD-ROM failed.
Servicer Response:
Do the following:
1. Check the power and signal connectors going to the
USB CD-ROM drive, and correct any problems that
you find.
2. Retry the operation. If the problem persists,
continue with the next step.
3. The CD in the USB CD-ROM drive may not be
readable. Try another CD. If the problem persists,
continue with the next step.
4. Replace the USB CD-ROM drive.
5. Replace the system backplane.
FRU List:
SYSBKP2
21020015
USB CD-ROM: ATA/ATAPI packed
command execution by USBCD-ROM
failed.
Servicer Response:
do the following:
1. The CD in the USB CD-ROM drive may not be
readable. Try another CD. If the problem persists,
continue with the next step.
2. Check for system firmware updates, and apply if
available.
3. Replace the USB CD-ROM drive.
4. Replace the system backplane.
FRU List:
SYSBKP2
(2105, 2107) Disk unit reference codes
If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
21053002
Addressed device is not responding
FRU List:
FCPORT
21053010
Disk device returned wrong response to
IOP
FRU List:
FCDEV
FCDEV
FCIOA
FCIOA
OPT_CLN
FCINTF
OPT_CLN
21053020
Storage subsystem configuration error
Servicer Response:
If an MES is being installed, verify the configuration.
78
System reference codes (1xxx - Axxx)
21053029 • 2105FFFE
FCIOA
The device indicated that a format is in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
OPT_CLN
2105FFF3
FRU List:
FCDEV
21053029
A device replacement has occurred
Servicer Response:
No action required. This reference code is logged for
information only.
21053100
Fibre Channel interface error occurred
FRU List:
FCINTF
Disk media format bad
FRU List:
FCDEV
2105FFF4
Disk device problem
FRU List:
FCDEV
2105FFF5
Disk sector read error
FCDEV
FRU List:
FCDEV
FCIOA
2105FFF6
OPT_CLN
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
21053109
IOP timed out a disk command
FRU List:
FCDEV
FRU List:
FCDEV
FCINTF
2105FFFA
FCIOA
OPT_CLN
21053160
The volume in use is no longer
accessible.
Servicer Response::
The storage subsystem configuration was changed,
causing the volume in use to no longer be accessible.
FRU List:
FCDEV
Disk device wrong response was
recovered by the IOP
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
FCDEV
FCIOA
OPT_CLN
2105FFFE
21053161
Disk device detected recoverable error
The volume in use is no longer
accessible.
Servicer Response::
The storage subsystem copy services functions have
caused the volume in use to no longer be accessible.
FRU List:
FCDEV
Temporary Fibre Channel interface error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
FCINTF
FCDEV
210534FF
Format in progress
Servicer Response:
FCIOA
OPT_CLN
Chapter 4. 2xxx Reference Codes
79
21073002 • 2107FFFA
21073002
Addressed device is not responding
FRU List:
FCPORT
OPT_CLN
21073160
FCDEV
The volume in use is no longer
accessible.
FCIOA
Servicer Response::
The storage subsystem configuration was changed,
causing the volume in use to no longer be accessible.
FCINTF
FRU List:
FCDEV
OPT_CLN
21073010
21073161
Disk device returned wrong response to
IOP
FRU List:
FCDEV
Servicer Response::
The storage subsystem copy services functions have
caused the volume in use to no longer be accessible.
FCIOA
FRU List:
FCDEV
OPT_CLN
210734FF
21073020
Storage subsystem configuration error
Servicer Response:
If an MES is being installed, verify the configuration.
FRU List:
FCDEV
Format in progress
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
2107FFF3
FCIOA
The volume in use is no longer
accessible.
Disk media format bad
FRU List:
FCDEV
OPT_CLN
2107FFF4
21073029
A device replacement has occurred
Servicer Response:
No action required. This reference code is logged for
information only.
21073100
Fibre Channel interface error occurred
FRU List:
FCINTF
OPT_CLN
Disk sector read error
FRU List:
FCDEV
Disk device detected recoverable error
FRU List:
FCDEV
IOP timed out a disk command
FRU List:
FCDEV
FCINTF
FCIOA
80
2107FFF5
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FCIOA
21073109
FRU List:
FCDEV
2107FFF6
FCDEV
Disk device problem
System reference codes (1xxx - Axxx)
2107FFFA
Disk device wrong response was
recovered by the IOP
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
2107FFFE • 25A80201
FRU List:
FCDEV
FRU List:
FCINTF
FCIOA
FCDEV
OPT_CLN
FCIOA
2107FFFE
Temporary Fibre Channel interface error
OPT_CLN
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
(220x, 25Ax, 25Cx, 2602) Model 185 and A50 reference (error) codes
Model 185 and A50 reference (error) codes
22000001
PCI Ethernet adapter failure
22011001
PCI token ring adapter failure
Servicer Response:
Replace theadapter.
Servicer Response:
Replacethe adapter.
22001001
25A00001
PCI Ethernet adapter failure
L2 cache controller failure. Do the
following:
Servicer Response:
Replace theadapter.
Servicer Response:
22001002
1. Check for system firmware updates, and apply if
available.
PCI Ethernet adapter failure
Servicer Response:
Replace theadapter.
22003002
FRU List:
SYSBKP2
Gigabit Ethernet adapter failure
Servicer Response:
v If the location code reported with the error specifies
the adapter in the PCI slot, replace that adapter.
v If the location code specifies the integrated Ethernet,
replace the system backplane.
FRU List:
SYSBKP2
22003003
2. Replace the system backplane.
25A10001
Cache L2 SRAM failure
Servicer Response:
1. Check for system firmware updates, and apply if
available.
2. Replace the system backplane.
FRU List:
SYSBKP2
Gigabit Ethernet adapter failure
25A80000
Initialization failed, device test failed
Servicer Response:
If thereis an adapter plugged into the PCI slot in the
system, remove it. Then power the system back up.
Servicer Response:
Refer to the actions for error code 25A80xxx.
v If this error code does not occur again, replace the
PCI adapter card that you removed.
25A80100
v If this error code occurs again, replace the system
backplane.
FRU List:
SYSBKP2
22010001
PCI token ring adapter failure
Servicer Response:
Replacethe adapter.
NVRAM data validation check failed.
Servicer Response:
Do thefollowing:
1. Before replacing any system component, turn off
and then turn on the system unit. Then, retry the
operation.
2. If the problem persists, refer to the actions for error
code 25A80xxx.
25A80201
Unable to expand target partition:
Chapter 4. 2xxx Reference Codes
81
25A80202 • 25C0xxyy
saving configurationvariable
Servicer Response:
Refer to the actions for error code 25A80xxx.
25A80202
Unable to expand target partition:
writing error logentry
Servicer Response:
Refer to the actions for error code 25A80xxx.
25A80203
Unable to expand target partition:
writing VPD data
25A80xxx
Servicer Response:
Errors reported against NVRAM can be caused by low
battery voltage and (more rarely) power outages that
occur during normal system usage. With the exception
of the 25A80000 error, these errors are warnings that
the NVRAM data had to be reestablished and do not
require any FRU replacement unless the error is
persistent. When one of these errors occurs, any system
customization (for example, boot device list)
information has been lost. If the error is persistent,
replace the system backplane.
Servicer Response:
Refer to the actions for error code 25A80xxx.
FRU List:
SYSBKP2
25A80210
25C00000
Setenv/$Setenv parameter error: name
contains a nullcharacter
Servicer Response:
Refer to the actions for error code 25A80xxx.
25A80211
Setenv/$Setenv parameter error: name
contains a nullcharacter
Servicer Response:
Refer to the actions for error code 25A80xxx.
25A80998
NVRAMRC script evaluation error:
command line executionerror
Servicer Response:
Running of a command line within the nvram
configurationvariable nvramrc (script) resulted in a
throw being run.
This script can be modified by the firmware SMS
utilities, the operating system, a PCI adapter ROM code
or utility, or an operator (by using the open firmware
script editing command nvedit). Resolving the problem
may not be possible without a detailed analysis of the
NVRAM script, the current system configuration, and
device tree contents. Contact your next level of support
for assistance.
FRU List:
NEXTLVL
25A80999
NVRAMRC script evaluation error:
stack unbalanced oncompletion
Servicer Response:
This is a firmware debug environment error. No
useraction or FRU replacement exists for this error. If
this error persists, call your next level of support.
FRU List:
NEXTLVL
82
System reference codes (1xxx - Axxx)
NVRAM problems
No DIMMs detected.
Servicer Response:
Do the following:
1. Ensure that all DIMMs are properly seated. Reseat
them if necessary, and reboot the system.
2. Replace the DIMMs one at a time until the failing
DIMM is isolated.
3. Replace the system backplane.
FRU List:
SYSBKP2
25C0xxyy
DIMM failure.
Servicer Response:
DIMM failure, where xx and yy indicate: xx
Description------------------- 01 DIMM2 missing 10
DIMM1 missing 12 DIMM1 not supported 14 DIMM1
failed 21 DIMM2 not supported 22 DIMM1 and DIMM2
unsupported 41 DIMM2 failed 88 DIMM1 and DIMM2
mismatch yy Description ------------------- 01
DIMM4 missing 10 DIMM3 missing 12 DIMM3 not
supported 14 DIMM3 failed 21 DIMM4 not supported
22 DIMM3 and DIMM4 unsupported 41 DIMM4 failed 88
DIMM3 and DIMM4 mismatch Do the following:
1. Verify that the DIMMs in the system are supported.
Replace all unsupported DIMMs, then reboot the
system.
2. Verify that the DIMMs are installed in pairs. If they
are not, properly install the DIMMs. Reboot the
system.
3. Ensure that the DIMMs are properly seated; reseat
if necessary. Reboot the system.
4. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
25C10001 • 26891307
25C10001
Memory DIMM failure
3. Replace the companion of the DIMM specified by
the location code.
Servicer Response:
4. Replace the DIMM specified by the location code.
1. Ensure that the DIMMs are properly seated; reseat
if necessary. Reboot the system.
5. If the problem persists, replace the system
backplane.
2. Replace the DIMM specified by the location code,
then reboot the system.
3. Replace the companion DIMM in the pair, then
reboot the system.
4. If the problem persists, replace the system
backplane.
FRU List:
SYSBKP2
26020008
PCI device fcode evaluation error.
Servicer Response:
v If the location code identifies a slot, do the following:
FRU List:
SYSBKP2
1. Reseat the adapter and reboot the system.
2. Replace the adapter.
25C10002
Memory DIMM is not supported
Servicer Response:
1. Verify that the DIMMs in the system are supported.
Replace all unsupported DIMMs, then reboot the
system.
3. Check for system firmware updates, and apply if
available.
4. If the problem persists, replace the system
backplane.
v If the location code identifies the system backplane,
replace the system backplane.
2. Verify that the DIMMs are installed in one or more
pairs. If they are not, properly install the DIMMs,
then reboot the system.
FRU List:
SYSBKP2
3. If the problem persists, replace the system
backplane.
26020009
FRU List:
SYSBKP2
25C10003
The PCI adapter Fcode left a data stack
imbalance.
Servicer Response:
Dothe following:
The companion (in the pair) of the
memory DIMM specifiedby the location
code is failing, unsupported, missing, or
unmatched.
Servicer Response:
Dothe following:
1. Verify that the DIMMs in the system are supported.
Replace all unsupported DIMMs, then reboot the
system.
1. Check for adapter microcode updates, and apply if
available.
Note: Using the adapter for booting is not
recommended until after you install the new
adapter microcode.
2. If no microcode updates are available, or if
installing new microcode does not correct the
problem, replace the PCI adapter.
2. Verify that the DIMMs are installed in one or more
pairs. If they are not, properly install the DIMMs,
then reboot the system.
(2689) Reference codes
I/O adapter card reference codes.
26890A17
A permanent I/O processor failure
occurred
FRU List:
2689
FRU List:
AJDGP01
AJDG301
2689
AJDG301
26891307
AJDGP01
26890A22
Adapter card storage error
I/O adapter resource not available.
FRU List:
AJDGP01
Chapter 4. 2xxx Reference Codes
83
26891310 • 26896202
AJDG301
26891310
26896070
I/O adapter resource not available.
Servicer Response:
The INA processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
FRU List:
2689
26896071
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FRU List:
2689
26896072
AJDGP01
26893000
An I/O adapter failure occurred.
An I/O adapter failure occurred.
FRU List:
2689
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
2689
AJDGP01
26896075
26893001
I/O adapter Licensed Internal Code
failed.
FRU List:
2689
26893006
FRU List:
AJDGP01
26896083
AJDGP01
An I/O adapter failure occurred.
2689
26896085
ANYBUS
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
26896201
26893084
I/O adapter error; logged only.
An I/O adapter failure occurred.
FRU List:
2689
26896202
2689
I/O adapter resource not available.
FRU List:
AJDGP01
AJDG301
NTUSER
84
A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01
26893087
I/O adapter Licensed Internal Code
failed.
2689
FRU List:
AJDGP01
26893081
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FRU List:
2689
26893080
I/O adapter resource not available.
System reference codes (1xxx - Axxx)
FRU List:
AJDGP01
2689
I/O processor Licensed Internal Code
error
26896203 • 26896533
26896203
A permanent I/O processor failure
occurred
26896228
FRU List:
NETSERV
FRU List:
AJDGP01
2689
2689
AJDGP01
26896210
26896501
I/O processor Licensed Internal Code
error
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
A Virtual SCSI error was detected
NTOPSYS
26896531
A Virtual SCSI error was detected
FRU List:
NTVSCSI
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
AS4NTDD
NTOPSYS
AJDGP01
AJDG301
26896532
2689
A Virtual SCSI error was detected
FRU List:
NTOPSYS
I/O processor card detected device error
FRU List:
AJDG301
AJDGP01
AS4NTDD
AS4NTDD
26896227
2689
FRU List:
NTVSCSI
FRU List:
2689
26896226
A Windows fatal error occurred
FRU List:
AJDGP01
26896530
2689
26896225
FRU List:
2689
26896502
AJDGP01
26896223
A Windows fatal error occurred
AJDGP01
FRU List:
NETSERV
26896222
The Windows® operating system
initiated a warm boot
26896533
A HostLAN error was detected
A Virtual SCSI error was detected
FRU List:
NTUSER
FRU List:
NTUSER
NTOPSYS
AJDGP01
AS4NTDD
2689
Chapter 4. 2xxx Reference Codes
85
26896534 • 26896544
26896534
A Virtual SCSI error was detected
FRU List:
AS4NTDD
NTOPSYS
2689653D
AJDGP01
A Virtual SCSI error was detected
FRU List:
NTUSER
2689653F
A Virtual SCSI error was detected
FRU List:
NTDEVDR
AJDGP01
A Virtual SCSI error was detected
FRU List:
NTVSCSI
NTOPSYS
AJDG301
26896540
NTOPSYS
26896539
NTDEVDR
AJDGP01
NTDEVDR
26896538
A Virtual SCSI error was detected
FRU List:
NTUSER
NTOPSYS
26896535
AJDGP01
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
AJDGP01
AJDG301
AS4NTDD
26896541
NTOPSYS
AJDGP01
2689653A
A permanent I/O processor failure
occurred
FRU List:
2689
A Virtual SCSI error was detected
FRU List:
NTOPSYS
AJDGP01
26896542
AJDGP01
Licensed Internal Code error detected.
FRU List:
AJDG301
AS4NTDD
AJDGP01
2689653B
A Virtual SCSI error was detected
26896543
FRU List:
NTUSER
A Windows fatal error occurred
FRU List:
NTOPSYS
NTOPSYS
NTVSCSI
AS4NTDD
26896544
2689653C
A Virtual SCSI error was detected
FRU List:
AS4NTDD
FRU List:
NTVSCSI
NTOPSYS
86
System reference codes (1xxx - Axxx)
A Virtual SCSI error was detected
26896580 • 2689B4B0
26896580
A Windows fatal error occurred
FRU List:
DISKIMG
2689B3B3
A permanent I/O processor failure
occurred
FRU List:
2689
2689
2689B3B4
AJDGP01
26896590
A Netfinity Server error was detected
FRU List:
2689
268965B0
A HostLAN error was detected
2689B3B5
FRU List:
NTLANDD
A HostLAN error was detected
FRU List:
NTLANDD
2689B3B6
2689B3B7
AJDG301
A HostLAN error was detected
2689B3B8
NTOPSYS
FRU List:
2689
AJDG301
2689B3B9
An I/O adapter failure occurred.
FRU List:
AJDGP01
2689B3B1
A permanent I/O processor failure
occurred
2689B3B2
FRU List:
2689
A permanent I/O processor failure
occurred
I/O processor detected a fault condition
FRU List:
2689
2689B3E1
FRU List:
2689
An I/O adapter failure occurred.
FRU List:
2689
2689B3E0
2689
A permanent I/O processor failure
occurred
FRU List:
2689
FRU List:
NTDEVDR
26898301
A permanent I/O processor failure
occurred
FRU List:
2689
NTOPSYS
268965B2
A permanent I/O processor failure
occurred
FRU List:
2689
NTOPSYS
268965B1
A permanent I/O processor failure
occurred
An I/O adapter failure occurred.
FRU List:
2689
A permanent I/O processor failure
occurred
2689B4B0
I/O adapter hardware error detected
FRU List:
2689
Chapter 4. 2xxx Reference Codes
87
2689B4B1 • 2744B920
2689B4B1
A Netfinity Server error was detected
FRU List:
NETSERV
2689
2689B935
AJDGP01
2689B4B9
AJDGP01
An I/O adapter failure occurred.
FRU List:
2689
FRU List:
AJDGP01
2689
2689B960
2689B4BC
A Netfinity Server error was detected
FRU List:
NETSERV
2689B4BF
Incompatible hardware detected.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
A Netfinity Server error was detected
2689
FRU List:
NSCABLE
2689BE00
2689B904
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
An I/O adapter failure occurred.
2689
(2724, 2744) Reference codes
1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
2724B904
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
MA_BRDG
2724B934
FI00719
2724B920
AJDGP01
Incompatible hardware detected.
FRU List:
FI00719
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FI00718
2744B904
FI00718
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FI00719
FI00719
2724B921
I/O adapter hardware error detected
FRU List:
FI00719
FI00718
88
System reference codes (1xxx - Axxx)
2744B920
FRU List:
AJDGP01
I/O adapter Licensed Internal Code
failed.
2744B921 • 2743B951
FI00718
AJDGP01
FI00719
MA_BRDG
2744B921
I/O adapter hardware error detected
2744B934
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
Incompatible hardware detected.
(2742, 2793, 2805) Reference codes
(2742, 2793, 2805) Reference codes
2742B940
I/O adapter hardware error detected
2793B941
FRU List:
FI00719
FRU List:
FI00719
AJDGP01
AJDGP01
MA_BRDG
2742B941
2805B940
One of the ports on the IOA has failed.
AJDGP01
AJDGP01
MA_BRDG
I/O adapter hardware error detected
I/O adapter hardware error detected
FRU List:
FI00719
FRU List:
FI00719
2793B940
One of the ports on the IOA has failed.
2805B941
FRU List:
FI00719
FRU List:
FI00719
AJDGP01
AJDGP01
One of the ports on the IOA has failed.
MA_BRDG
(2743, 2760) Reference codes
(2743, 2760) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
2743B950
Licensed Internal Code error
2743B951
FRU List:
AJDGP01
FRU List:
FI00719
FI00718
FI00718
FI00719
AJDGP01
I/O adapter hardware error detected
MA_BRDG
Chapter 4. 2xxx Reference Codes
89
2760B950 • 2746B904
2760B950
Licensed Internal Code error
FRU List:
FI00719
FRU List:
AJDGP01
FI00718
FI00718
AJDGP01
FI00719
MA_BRDG
2760B951
I/O adapter hardware error detected
(2745) Reference Codes
(2745) Reference Codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
2745B904
I/O adapter Licensed Internal Code
failed.
MA_BRDG
2745B941
FRU List:
AJDGP01
One half of I/O adapter failed.
FRU List:
FI00719
FI00719
FI00718
2745B934
Incompatible hardware detected.
FRU List:
FI00719
2745B942
FI00718
2745B940
AJDGP01
One half of I/O adapter failed.
FRU List:
FI00719
I/O adapter hardware error detected
FRU List:
FI00719
FI00718
AJDGP01
FI00718
AJDGP01
(2746) Twinaxial – workstation adapter reference codes
(2746) Twinaxial – workstation adapter reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
2746B904
90
I/O adapter Licensed Internal Code
failed.
System reference codes (1xxx - Axxx)
FRU List:
AJDGP01
2746B934 • 27483022
FI00719
2746B934
2746B941
Incompatible hardware detected.
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
AJDGP01
2746B940
I/O adapter hardware error detected
One half of I/O adapter failed.
2746B942
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
AJDGP01
AJDGP01
One half of I/O adapter failed.
MA_BRDG
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes
(2748, 2757, 2763, 2778, 2780, 2782) Reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
27481310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27483006
System bus error
STORIOA
STORIOA
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FI01107
STORIOA
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FI01107
ANYBUS
FRU List:
USER
I/O processor detected a SCSI bus
configuration error
FRU List:
USER
FRU List:
IOP
27483020
27483021
27483022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
Chapter 4. 2xxx Reference Codes
91
27483023 • 27483123
27483023
I/O processor detected a SCSI bus
configuration error
27483103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
USER
STORIOA
FRU List:
FI01107
FI01140
FI01107
DEVBPLN
STORIOA
27483120
27483100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
STORIOA
27483121
FI01140
DEVBPLN
27483101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FRU List:
FI01107
27483122
STORIOA
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01140
DEVBPLN
27483102
FRU List:
SVCDOCS
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
DEVBPLN
92
I/O Processor detected that the bus is
not operational
System reference codes (1xxx - Axxx)
27483123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27483140 • 27488012
27483140
I/O Processor detected that the bus is
now operational
FI01106
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01140
27483141
FRU List:
DEVBPLN
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27483142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27483143
27483401
27483501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27483600
System log entry only, no service action
required
27483601
System log entry only, no service action
required
27488008
A permanent cache battery pack failure
occurred
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
Device backplane problem
Servicer Response:
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
SVCDOCS
FRU List:
CACHBAT
27483150
27483151
I/O processor detected a SCSI bus
configuration error
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27483400
FRU List:
FI02112
STORIOA
27488009
FRU List:
CACHBAT
27488012
I/O processor card detected device error
Impending cache battery pack failure
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
STORIOA
Chapter 4. 2xxx Reference Codes
93
27488100 • 27488157
27488100
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27488146
FRU List:
FI01105
27488150
IOP
27488130
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27488131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Disk device detected recoverable error
A permanent I/O processor failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
27488132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27488133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27488140
IOA detected recoverable device bus
error
27488151
FRU List:
AJDGP01
STORIOA
27488155
STORIOA
27488156
27488141
FRU List:
AJDGP01
Servicer Response:
No action is required. This reference code is logged for
information only.
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
A permanent I/O processor failure
occurred
STORIOA
27488157
27488145
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
Servicer Response:
No action is required. This reference code is logged for
information only.
IOA detected recoverable device error
I/O processor Licensed Internal Code
error
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the FRU List indicates I/O adapter, then replace the
I/O adapter. If the FRU List indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
94
System reference codes (1xxx - Axxx)
27488200 • 27489021
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
27489009
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27489010
27488200
I/O processor Licensed Internal Code
error
SVCDOCS
IOP
27489011
I/O processor card detected device error
FRU List:
FI01105
Cache data associated with attached
devices cannot be found.
FRU List:
IOPIP31
FRU List:
AJDGP01
27489000
Call your next level of support for
assistance
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
27489014
27489001
I/O processor card detected device
configuration error
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27489015
27489002
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Mode jumper missing
FRU List:
SVCDOCS
27489020
STORIOA
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FI01140
FRU List:
SVCDOCS
BACKPLN
FI01106
27489021
27489008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
95
27489022 • 27489051
27489022
Array not functional due to present
hardware configuration.
27489029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Perform IOPIP22 .
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27489023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27489024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
2748902F
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27489030
Array no longer protected due to
missing or failed disk unit.
FRU List:
IOPIP21.
SVCDOCS
27489025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
27489031
Servicer Response:
No action required. Protection will be automatically
restarted.
27489040
27489026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
27489027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
27489028
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
27489050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
96
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27489041
FRU List:
SVCDOCS
Array protection temporarily suspended
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
27489051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
27489052 • 27489091
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
27489052
27489073
Incompatible or non-operational
auxiliary cache IOA attached.
FRU List:
IOPIP40.
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
SVCDOCS
27489081
I/O processor card detected device error
FRU List:
FI01105
STORIOA
27489053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced.
If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
media. Look for Product Activity Log entries for other
IOP reference codes and take action on them.
FRU List:
SVCDOCS
27489054
27489082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media.
FI01106
27489090
Disk unit has been modified after the
last known status.
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27489071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
27489072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
27489091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
97
27489092 • 27573100
27489092
Disk unit requires initialization before
use.
FRU List:
USER
Servicer Response:
Perform IOPIP26 .
FI01107
FRU List:
SVCDOCS
STORIOA
27573021
27489093
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
2748B934
Incompatible hardware detected.
FRU List:
STORIOA
2748FF3D
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
I/O adapter detected a recoverable error
STORIOA
FRU List:
STORIOA
27573022
ANYBRDG
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 >. Use the failing item (FI) codes to find failing
devices.
2748FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
FRU List:
USER
ANYBUS
FI01107
27571310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27573006
System bus error
FRU List:
IOP
I/O processor detected a SCSI bus
configuration error
STORIOA
27573023
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
27573020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
98
System reference codes (1xxx - Axxx)
27573100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
27573101 • 27573142
FI01107
FRU List:
SVCDOCS
STORIOA
27573121
FI01140
BACKPLN
27573101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FRU List:
FI01107
27573122
STORIOA
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01140
BACKPLN
27573102
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
27573123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FI01140
27573140
BACKPLN
27573103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
STORIOA
FI01140
BACKPLN
27573120
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27573141
FRU List:
FI01107
I/O Processor detected that the bus is
now operational
27573142
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
Chapter 4. 2xxx Reference Codes
99
27573143 • 27578131
27573143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27573150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27573151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27573400
27573600
System log entry only, no service action
required
27573601
System log entry only, no service action
required
27578008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
27578009
FRU List:
CACHBAT
I/O processor card detected device error
FRU List:
FI02112
27578012
STORIOA
DEVTERM
27578100
FI01140
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
Device backplane problem
IOP
FRU List:
DEVBPLN
27578130
27573501
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
FI01106
27573401
Impending cache battery pack failure
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27578131
IOP
IOA detected recoverable device bus
error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
100
System reference codes (1xxx - Axxx)
27578132 • 27579000
27578132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27578151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
27578133
IOA detected recoverable device bus
error
27578155
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
FRU List:
AJDGP01
27578140
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
27578141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
27578145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
27578146
Disk device detected recoverable error
FRU List:
FI01105
27578150
A permanent I/O processor failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
27578156
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
27578157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
27578200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27579000
I/O processor card detected device error
FRU List:
FI01105
STORIOA
Chapter 4. 2xxx Reference Codes
101
27579001 • 27579024
27579001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
27579014
FRU List:
SVCDOCS
27579015
27579002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
Mode jumper missing
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
FRU List:
SVCDOCS
FRU List:
FI01105
STORIOA
27579020
FI01140
Servicer Response:
Perform IOPIP20 .
BACKPLN
FRU List:
SVCDOCS
FI01106
27579008
Array not functional due to present
hardware configuration.
I/O card does not support functions
expected by devices
27579021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP25 .
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27579009
Call your next level of support for
assistance
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27579010
27579022
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
27579023
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Perform IOPIP31.
Servicer Response:
Perform IOPIP22 .
27579011
FRU List:
SVCDOCS
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
27579024
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
102
System reference codes (1xxx - Axxx)
Array not functional due to present
hardware configuration.
27579025 • 27579053
27579025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
27579026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27579027
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted.
27579040
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27579030
FRU List:
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
27579050
Required cache data cannot be located
for a disk unit.
FRU List:
SVCDOCS
27579051
Array no longer protected due to
missing or failed disk unit.
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.
Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
27579052
2757902F
Array protection temporarily suspended
Servicer Response:
Perform IOPIP30 .
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
27579029
27579031
27579041
Servicer Response:
Perform IOPIP34 .
27579028
Perform IOPIP21 .
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27579053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced.
If you cannot get to SST or DST, and cannot perform a
type A or B IPL, perform a type D IPL from removable
Chapter 4. 2xxx Reference Codes
103
27579054 • 2757FF3D
media. Look for Product Activity Log entries for other
IOP reference codes and take action on them.
FI01106
FRU List:
SVCDOCS
27579090
27579054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media.
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
FRU List:
SVCDOCS
27579071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
27579072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
27579073
Incompatible or non-operational
auxiliary cache IOA attached.
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
27579091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
27579092
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27579093
Perform IOPIP40.
Servicer Response:
Contact your next level of support.
27579081
FRU List:
SVCDOCS
I/O processor card detected device error
FRU List:
FI01105
2757B934
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
104
Incompatible hardware detected.
FRU List:
STORIOA
STORIOA
27579082
Read cache device not in correct format
System reference codes (1xxx - Axxx)
2757FF3D
FRU List:
STORIOA
ANYBRDG
I/O adapter detected recoverable error
2757FF6D • 27633101
2757FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27633006
System bus error
FRU List:
IOP
STORIOA
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FI01107
STORIOA
27633023
I/O processor detected a SCSI bus
configuration error
FRU List:
USER
FI01107
STORIOA
27633100
I/O processor card detected interface
error
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01107
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FI01107
27633021
FRU List:
USER
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
ANYBUS
27633020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
ANYBUS
27631310
27633022
STORIOA
FI01140
BACKPLN
27633101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
STORIOA
FI01140
BACKPLN
Chapter 4. 2xxx Reference Codes
105
27633102 • 27633151
27633102
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
27633123
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
SVCDOCS
FI01140
27633140
BACKPLN
27633103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
I/O Processor detected that the bus is
not operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27633141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
STORIOA
FI01140
27633142
BACKPLN
27633120
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27633121
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27633122
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
106
System reference codes (1xxx - Axxx)
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27633143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27633150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27633151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
27633400 • 27638140
FRU List:
SVCDOCS
27633400
27638009
I/O processor card detected device error
FRU List:
FI02112
FRU List:
CACHBAT
27638012
STORIOA
FI01106
FRU List:
SVCDOCS
DEVTERM
27638100
FI01140
27633401
Device backplane problem
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
FRU List:
DEVBPLN
27638130
27633501
Impending cache battery pack failure
I/O processor Licensed Internal Code
error
IOA detected recoverable device bus
error
FRU List:
AJDGP01
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOP
27638131
27633600
System log entry only, no service action
required
27633601
System log entry only, no service action
required
27638008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27638132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27638133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27638140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
Chapter 4. 2xxx Reference Codes
107
27638141 • 27639002
27638141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
27638145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
27638146
Disk device detected recoverable error
A permanent I/O processor failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
FRU List:
SVCDOCS
27638200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27639000
27639001
I/O processor card detected device
configuration error
FRU List:
SVCDOCS
STORIOA
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
27639002
STORIOA
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
System reference codes (1xxx - Axxx)
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
108
I/O processor card detected device error
Servicer Response:
Perform IOPIP33 .
FRU List:
AJDGP01
27638156
I/O processor Licensed Internal Code
error
STORIOA
ANYBRDG
27638155
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
FRU List:
FI01105
FRU List:
STORIOA
27638151
I/O adapter card error
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
FI01105
27638150
27638157
FI01140
BACKPLN
FI01106
27639008 • 27639027
27639008
I/O card does not support functions
expected by devices
27639021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP25 .
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27639009
Call your next level of support for
assistance
FRU List:
SVCDOCS
27639010
27639022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27639023
Array not functional due to present
hardware configuration.
Perform IOPIP31.
Servicer Response:
Perform IOPIP22 .
27639011
FRU List:
SVCDOCS
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
27639014
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
Mode jumper missing
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
27639026
FRU List:
SVCDOCS
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27639025
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
27639020
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27639015
27639024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27639027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
109
27639028 • 27639054
27639028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
27639029
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
Array addendum Product Activity Log
entry
Array no longer protected due to
missing or failed disk unit.
FRU List:
SVCDOCS
Perform IOPIP21.
27639031
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27639040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27639041
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
110
FRU List:
SVCDOCS
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.
Otherwise, perform IOPIP27 .
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27639030
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
27639051
Servicer Response:
Contact your next level of support.
2763902F
27639050
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
27639052
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27639053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
27639054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
27639071 • 27781310
27639071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
27639072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
27639073
Incompatible or non-operational
auxiliary cache IOA attached.
FRU List:
SVCDOCS
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
27639092
FRU List:
SVCDOCS
27639093
FRU List:
SVCDOCS
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
2763B934
FI01140
FRU List:
STORIOA
BACKPLN
ANYBRDG
FI01106
2763FF6D
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
Incompatible hardware detected.
FRU List:
STORIOA
2763FF3D
STORIOA
FRU List:
SVCDOCS
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
STORIOA
27639090
Disk unit requires initialization before
use.
I/O processor card detected device error
FRU List:
FI01105
27639082
Incorrect hardware configuration change
has been detected.
Servicer Response:
Perform IOPIP26 .
Perform IOPIP40 .
27639081
27639091
I/O adapter detected recoverable error
I/O processor detected a recoverable
system bus error
FRU List:
IOP
ANYBUS
27781310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
Chapter 4. 2xxx Reference Codes
111
27783006 • 27783102
27783006
System bus error
FRU List:
IOP
27783023
I/O processor detected a SCSI bus
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27783020
FRU List:
USER
ANYBUS
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
27783100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FI01107
FRU List:
FI01107
STORIOA
STORIOA
27783021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FI01140
BACKPLN
27783101
I/O processor card detected interface
error
FRU List:
USER
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FI01107
FRU List:
FI01107
STORIOA
27783022
STORIOA
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01140
BACKPLN
27783102
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FI01107
FRU List:
FI01107
STORIOA
STORIOA
FI01140
BACKPLN
112
System reference codes (1xxx - Axxx)
I/O processor card detected interface
error
27783103 • 27783400
27783103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
27783140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
STORIOA
27783141
FI01140
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
BACKPLN
27783120
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27783142
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27783122
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27783123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27783151
FRU List:
SVCDOCS
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27783150
FRU List:
SVCDOCS
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27783143
27783121
I/O Processor detected that the bus is
now operational
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27783400
I/O processor card detected device error
FRU List:
FI02112
STORIOA
Chapter 4. 2xxx Reference Codes
113
27783401 • 27788145
FI01106
27788100
DEVTERM
FRU List:
AJDGP01
FI01140
27783401
Device backplane problem
FRU List:
DEVBPLN
27783501
I/O processor Licensed Internal Code
error.
27783600
System log entry only, no service action
required
27783601
System log entry only, no service action
required
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
FRU List:
CACHBAT
27788132
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
114
System reference codes (1xxx - Axxx)
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27788133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27788140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
27788145
27788012
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27788141
Impending cache battery pack failure
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27788131
IOP
27788009
IOP
27788130
FRU List:
AJDGP01
27788008
I/O processor Licensed Internal Code
error
FRU List:
STORIOA
A recoverable I/O processor error
occurred.
27788146 • 27789008
27788146
Disk device detected recoverable error
FRU List:
FI01105
27788150
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
A permanent I/O processor failure
occurred
FRU List:
SVCDOCS
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
27788200
FRU List:
AJDGP01
IOP
27789000
FRU List:
STORIOA
FRU List:
FI01105
ANYBRDG
STORIOA
27788151
I/O processor Licensed Internal Code
error
I/O processor Licensed Internal Code
error
27789001
I/O processor card detected device error
I/O processor card detected device
configuration error
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP33 .
STORIOA
FRU List:
SVCDOCS
27788155
A permanent I/O processor failure
occurred
27789002
I/O processor card detected device error
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP16 .
STORIOA
FRU List:
FI01105
27788156
A permanent I/O processor failure
occurred
FI01140
FRU List:
AJDGP01
BACKPLN
STORIOA
27788157
STORIOA
FI01106
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
27789008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
Chapter 4. 2xxx Reference Codes
115
27789009 • 27789028
27789009
Call your next level of support for
assistance
FRU List:
SVCDOCS
27789010
Cache data associated with attached
devices cannot be found.
Cache data belongs to devices other
than those attached
FRU List:
SVCDOCS
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
27789024
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
27789025
Mode jumper missing
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27789027
FRU List:
SVCDOCS
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
27789026
FRU List:
SVCDOCS
27789021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27789020
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Servicer Response:
Perform IOPIP32 .
27789015
FRU List:
SVCDOCS
27789023
IOPIP31
SVCDOCS
27789014
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
27789011
27789022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
27789028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
116
System reference codes (1xxx - Axxx)
27789029 • 27789072
27789029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
2778902F
FRU List:
SVCDOCS
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27789030
Array no longer protected due to
missing or failed disk unit.
IOPIP21
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27789040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27789041
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
27789051
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27789053
IOP resources not available due to
previous problems.
FRU List:
SVCDOCS
27789054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media.
Look for Product Activity Log entries for other IOP
reference codes and take action on them.
FRU List:
SVCDOCS
FRU List:
AJDGP01
27789050
27789052
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
27789031
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.
27789071
Servicer Response:
No service action required.
27789072
IOP cache data exists for a missing or
failed device.
Link from IOA to auxiliary cache IOA
went operational
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
Servicer Response:
Chapter 4. 2xxx Reference Codes
117
27789073 • 27803020
27789073
Incompatible or non-operational
auxiliary cache IOA attached. .
FRU List:
FRU List:
SVCDOCS
I/O processor card detected device error
FRU List:
FI01105
27789093
FRU List:
SVCDOCS
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
2778B934
I/O adapter detected recoverable error
FRU List:
STORIOA
FI01140
ANYBRDG
BACKPLN
2778FF6D
FI01106
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
27789091
Incompatible hardware detected.
FRU List:
STORIOA
2778FF3D
STORIOA
27789090
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
STORIOA
27789082
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
IOPIP40
SVCDOCS
27789081
27789092
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
I/O processor detected a recoverable
system bus error
FRU List:
IOP
ANYBUS
27801310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27803006
System bus error
FRU List:
IOP
ANYBUS
STORIOA
27803020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
118
System reference codes (1xxx - Axxx)
27803021 • 27803120
FI01107
FRU List:
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
27803021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27803101
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
FRU List:
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
27803022
I/O processor detected a SCSI bus
configuration error
I/O processor card detected interface
error
27803102
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
USER
STORIOA
FI01140
FI01107
BACKPLN
STORIOA
27803023
FRU List:
FI01107
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27803103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
27803120
27803100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
Chapter 4. 2xxx Reference Codes
119
27803121 • 27803501
FRU List:
SVCDOCS
27803121
27803143
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27803122
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27803123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27803150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27803151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27803400
I/O processor card detected device error
FRU List:
FI02112
FRU List:
SVCDOCS
STORIOA
27803140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27803141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27803142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
120
System reference codes (1xxx - Axxx)
FI01106
DEVTERM
FI01140
27803401
Device backplane problem
FRU List:
DEVBPLN
27803501
FRU List:
AJDGP01
IOP
I/O processor Licensed Internal Code
error
27803600 • 27808150
27803600
System log entry only, no service action
required
27803601
System log entry only, no service action
required
27808008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
27808140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
IOA detected recoverable device error
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
27808146
Disk device detected recoverable error
FRU List:
FI01105
I/O processor Licensed Internal Code
error
27808150
A permanent I/O processor failure
occurred
Servicer Response:
IOP
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27808131
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27808145
FRU List:
AJDGP01
27808130
IOA detected recoverable device bus
error
Impending cache battery pack failure
FRU List:
SVCDOCS
27808100
27808133
Servicer Response:
No action is required. This reference code is logged for
information only.
FRU List:
CACHBAT
27808012
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27808141
STORIOA
27808009
27808132
IOA detected recoverable device bus
error
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Chapter 4. 2xxx Reference Codes
121
27808151 • 27809011
27808151
I/O processor Licensed Internal Code
error
27809001
I/O processor card detected device
configuration error
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP33 .
STORIOA
FRU List:
SVCDOCS
27808155
A permanent I/O processor failure
occurred
FRU List:
FI01105
STORIOA
A permanent I/O processor failure
occurred
STORIOA
FI01140
FRU List:
AJDGP01
BACKPLN
STORIOA
FI01106
27808157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
27808200
I/O processor Licensed Internal Code
error
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
27809009
Call your next level of support for
assistance
FRU List:
SVCDOCS
27809010
Cache data associated with attached
devices cannot be found.
IOPIP31
SVCDOCS
27809011
IOP
I/O processor card detected device error
FRU List:
FI01105
STORIOA
122
27809008
FRU List:
FRU List:
AJDGP01
27809000
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
AJDGP01
27808156
27809002
System reference codes (1xxx - Axxx)
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
27809014 • 27809030
27809014
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
FRU List:
SVCDOCS
27809015
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
27809027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
27809028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
27809029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
Servicer Response:
Perform IOPIP22 .
27809024
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
27809023
27809026
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
27809022
Servicer Response:
Perform IOPIP21 .
Mode jumper missing
FRU List:
SVCDOCS
27809021
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
27809020
27809025
FRU List:
SVCDOCS
2780902F
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27809030
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
Chapter 4. 2xxx Reference Codes
123
27809031 • 27809081
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
27809031
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27809040
27809053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27809054
IOP resources not available due to
previous problems.
Servicer Response::
Call your next level of support to report the problem.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
AJDGP01
FRU List:
SVCDOCS
27809041
27809050
Background array parity check detected
and corrected errors.
Required cache data cannot be located
for a disk unit.
27809071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
Perform IOPIP30 .
Servicer Response:
No service action required.
FRU List:
SVCDOCS
27809072
27809051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.
Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
27809052
Servicer Response:
No service action required.
27809073
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response::
Perform isolation procedure IOPIP40 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
Cache data exists for device that has
been modified.
27809081
Servicer Response:
Contact your next level of support.
FRU List:
FI01105
FRU List:
SVCDOCS
STORIOA
124
Link from IOA to auxiliary cache IOA
went non-operational
System reference codes (1xxx - Axxx)
I/O processor card detected device error
27809082 • 27823021
27809082
I/O processor card detected device error
2780B934
Servicer Response:
Perform IOPIP16 .
FRU List:
STORIOA
FRU List:
FI01105
2780FF3D
Incompatible hardware detected.
I/O adapter detected recoverable error
FRU List:
STORIOA
STORIOA
FI01140
ANYBRDG
BACKPLN
2780FF6D
FI01106
27809090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
FRU List:
IOP
ANYBUS
27821310
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
27809092
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
27809093
System bus error
FRU List:
IOP
ANYBUS
STORIOA
27823020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27823006
27809091
I/O processor detected a recoverable
system bus error
STORIOA
27823021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Chapter 4. 2xxx Reference Codes
125
27823022 • 27823121
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
27823102
27823022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
27823023
27823103
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
BACKPLN
FI01107
27823120
STORIOA
27823100
I/O processor card detected interface
error
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
STORIOA
27823121
FI01140
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
BACKPLN
27823101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
126
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
I/O Processor detected that the bus is
not operational
27823122 • 27828008
27823122
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27823123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27823140
I/O Processor detected that the bus is
now operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27823142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27823143
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27823400
I/O processor card detected device error
FRU List:
FI02112
FI01106
DEVTERM
FI01140
27823401
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
Device backplane problem
FRU List:
DEVBPLN
27823501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27823600
System log entry only, no service action
required
27823601
System log entry only, no service action
required
27828008
A permanent cache battery pack failure
occurred
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27823150
27823151
STORIOA
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27823141
FRU List:
SVCDOCS
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
Chapter 4. 2xxx Reference Codes
127
27828009 • 27828156
FRU List:
CACHBAT
27828141
STORIOA
Servicer Response:
No action is required. This reference code is logged for
information only.
27828009
Impending cache battery pack failure
27828145
FRU List:
CACHBAT
27828012
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
I/O processor Licensed Internal Code
error
IOP
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27828131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27828132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27828133
FRU List:
STORIOA
27828146
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27828150
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
128
A permanent I/O processor failure
occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
27828151
System reference codes (1xxx - Axxx)
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
27828155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
27828156
27828140
Disk device detected recoverable error
Servicer Response:
FRU List:
AJDGP01
27828130
A recoverable I/O processor error
occurred.
FRU List:
FI01105
FRU List:
SVCDOCS
27828100
IOA detected recoverable device error
FRU List:
AJDGP01
STORIOA
A permanent I/O processor failure
occurred
27828157 • 27829020
27828157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
27829008
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
27829009
27829010
FRU List:
SVCDOCS
FRU List:
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27829000
I/O processor card detected device error
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
STORIOA
FI01140
Mode jumper overridden due to cache
data in conflicting mode. See
JOVERRIDE.
FRU List:
SVCDOCS
27829015
Mode jumper missing
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Cache data belongs to devices other
than those attached
FRU List:
SVCDOCS
27829014
STORIOA
27829002
SVCDOCS
Servicer Response:
Perform IOPIP32 .
FRU List:
FI01105
27829001
Cache data associated with attached
devices cannot be found.
IOPIP31
27829011
IOP
Call your next level of support for
assistance
FRU List:
SVCDOCS
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
27828200
I/O card does not support functions
expected by devices
FRU List:
SVCDOCS
27829020
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
BACKPLN
FI01106
Chapter 4. 2xxx Reference Codes
129
27829021 • 27829041
27829021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
27829022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27829024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27829025
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
27829029
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
2782902F
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
27829030
Array no longer protected due to
missing or failed disk unit.
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
27829040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
130
FRU List:
SVCDOCS
27829031
Servicer Response:
Perform IOPIP22 .
27829027
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
Servicer Response::
Perform isolation procedure IOPIP21 .
Servicer Response:
Perform IOPIP21 .
27829026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27829023
27829028
System reference codes (1xxx - Axxx)
27829041
Background array parity check detected
and corrected errors.
Servicer Response::
Call your next level of support to report the problem.
FRU List:
AJDGP01
27829050 • 27829090
27829050
Required cache data cannot be located
for a disk unit.
27829071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
Perform IOPIP30 .
Servicer Response:
No service action required.
FRU List:
SVCDOCS
27829072
27829051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.
Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
27829052
Servicer Response:
No service action required.
27829073
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response::
Perform isolation procedure IOPIP40 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27829053
Link from IOA to auxiliary cache IOA
went non-operational
27829081
I/O processor card detected device error
FRU List:
FI01105
STORIOA
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
27829082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
27829054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
FI01106
27829090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
131
27829091 • 57033022
27829091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57033006
System bus error
FRU List:
IOP
ANYBUS
STORIOA
57033020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Perform IOPIP26 .
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
SVCDOCS
FRU List:
USER
27829092
27829093
Disk unit requires initialization before
use.
Read cache device not in correct format
FI01107
Servicer Response:
Contact your next level of support.
STORIOA
FRU List:
SVCDOCS
57033021
2782B934
Incompatible hardware detected.
FRU List:
STORIOA
2782FF3D
I/O adapter detected recoverable error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FRU List:
STORIOA
FI01107
ANYBRDG
STORIOA
2782FF6D
I/O processor detected a recoverable
system bus error
ANYBUS
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
132
57033022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
IOP
57031310
I/O processor detected a SCSI bus
configuration error
System reference codes (1xxx - Axxx)
FRU List:
USER
FI01107
STORIOA
57033023 • 57033123
57033023
I/O processor detected a SCSI bus
configuration error
57033103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
USER
STORIOA
FRU List:
FI01107
FI01140
FI01107
BACKPLN
STORIOA
57033120
57033100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
STORIOA
57033121
FI01140
BACKPLN
57033101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FRU List:
FI01107
57033122
STORIOA
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01140
BACKPLN
57033102
FRU List:
SVCDOCS
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
I/O Processor detected that the bus is
not operational
57033123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FI01140
BACKPLN
Chapter 4. 2xxx Reference Codes
133
57033140 • 57038012
57033140
I/O Processor detected that the bus is
now operational
FI01106
DEVTERM
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
FI01140
57033141
FRU List:
DEVBPLN
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
57033142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
57033143
57033401
57033501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
57033600
System log entry only, no service action
required
57033601
System log entry only, no service action
required
57038008
A permanent cache battery pack failure
occurred
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
Device backplane problem
Servicer Response:
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
SVCDOCS
FRU List:
CACHBAT
57033150
57033151
I/O processor detected a SCSI bus
configuration error
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57033400
57038009
I/O processor card detected device error
STORIOA
System reference codes (1xxx - Axxx)
Impending cache battery pack failure
FRU List:
CACHBAT
57038012
FRU List:
FI02112
134
STORIOA
FRU List:
SVCDOCS
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
57038100 • 57038157
57038100
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
57038131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Disk device detected recoverable error
FRU List:
FI01105
57038150
IOP
57038130
57038146
A permanent I/O processor failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
57038132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57038133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
57038140
IOA detected recoverable device bus
error
57038151
FRU List:
AJDGP01
STORIOA
57038155
STORIOA
57038156
57038141
FRU List:
AJDGP01
Servicer Response:
No action is required. This reference code is logged for
information only.
FRU List:
STORIOA
A recoverable I/O processor error
occurred.
A permanent I/O processor failure
occurred
STORIOA
57038157
57038145
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
Servicer Response:
No action is required. This reference code is logged for
information only.
IOA detected recoverable device error
I/O processor Licensed Internal Code
error
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
Chapter 4. 2xxx Reference Codes
135
57038200 • 57039021
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
57039009
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57039010
57038200
I/O processor Licensed Internal Code
error
SVCDOCS
IOP
57039011
I/O processor card detected device error
FRU List:
FI01105
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
FRU List:
AJDGP01
57039000
Call your next level of support for
assistance
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
57039014
57039001
I/O processor card detected device
configuration error
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57039015
57039002
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Mode jumper missing
FRU List:
SVCDOCS
57039020
STORIOA
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FI01140
FRU List:
SVCDOCS
BACKPLN
FI01106
57039021
57039008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
136
System reference codes (1xxx - Axxx)
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
57039022 • 57039050
57039022
Array not functional due to present
hardware configuration.
57039029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Perform IOPIP22 .
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57039023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57039024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57039025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57039027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
57039030
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
57039040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
57039041
Background array parity check detected
and corrected errors.
Servicer Response::
Call your next level of support to report the problem.
FRU List:
AJDGP01
FRU List:
SVCDOCS
57039028
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
57039031
FRU List:
SVCDOCS
57039026
5703902F
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
57039050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
137
57039051 • 57039091
57039051
IOP cache data exists for a missing or
failed device.
57039073
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57039052
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
Servicer Response::
Perform isolation procedure IOPIP40 .
57039081
FRU List:
FI01105
STORIOA
FRU List:
SVCDOCS
57039082
57039053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
57039054
IOP resources not available due to
previous problems.
FRU List:
SVCDOCS
Link from IOA to auxiliary cache IOA
went operational
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
138
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
FI01106
57039090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
Servicer Response:
No service action required.
57039072
I/O processor card detected device error
BACKPLN
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
57039071
I/O processor card detected device error
System reference codes (1xxx - Axxx)
57039091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57039092 • 57093100
57039092
Disk unit requires initialization before
use.
FRU List:
USER
Servicer Response:
Perform IOPIP26 .
FI01107
FRU List:
SVCDOCS
STORIOA
57093021
57039093
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
5703B934
Incompatible hardware detected.
FRU List:
STORIOA
5703FF3D
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
I/O adapter detected recoverable error
STORIOA
FRU List:
STORIOA
57093022
ANYBRDG
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
5703FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
FRU List:
USER
ANYBUS
FI01107
57091310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57093006
System bus error
FRU List:
IOP
I/O processor detected a SCSI bus
configuration error
STORIOA
57093023
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
ANYBUS
FI01107
STORIOA
STORIOA
57093020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
57093100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
Chapter 4. 2xxx Reference Codes
139
57093101 • 57093142
FI01107
FRU List:
SVCDOCS
STORIOA
57093121
FI01140
BACKPLN
57093101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FRU List:
FI01107
57093122
STORIOA
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01140
BACKPLN
57093102
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
57093123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
FI01140
57093140
BACKPLN
57093103
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FI01140
BACKPLN
57093142
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
STORIOA
57093120
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
57093141
FRU List:
FI01107
I/O Processor detected that the bus is
now operational
System reference codes (1xxx - Axxx)
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
57093143 • 57098131
57093143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
57093150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
57093151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57093400
57093600
System log entry only, no service action
required
57093601
System log entry only, no service action
required
57098008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
57098009
FRU List:
CACHBAT
I/O processor card detected device error
FRU List:
FI02112
57098012
STORIOA
DEVTERM
57098100
FI01140
FRU List:
AJDGP01
IOP
57098130
FRU List:
AJDGP01
IOP
I/O processor Licensed Internal Code
error
Device backplane problem
FRU List:
DEVBPLN
57093501
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
FI01106
57093401
Impending cache battery pack failure
I/O processor Licensed Internal Code
error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
57098131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Chapter 4. 2xxx Reference Codes
141
57098132 • 57099000
57098132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57098151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
57098133
IOA detected recoverable device bus
error
57098155
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
FRU List:
AJDGP01
57098140
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
57098141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
57098145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
57098146
Disk device detected recoverable error
FRU List:
FI01105
57098150
A permanent I/O processor failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
57098156
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
57098157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
57098200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
57099000
FRU List:
FI01105
STORIOA
142
A permanent I/O processor failure
occurred
I/O processor card detected device error
57099001 • 57099024
57099001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
57099014
FRU List:
SVCDOCS
57099015
57099002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
Mode jumper overridden due to cache
data in conflicting mode. See
JOVERRIDE.
Mode jumper missing
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
FRU List:
SVCDOCS
FRU List:
FI01105
STORIOA
57099020
FI01140
Servicer Response:
Perform IOPIP20 .
BACKPLN
FRU List:
SVCDOCS
FI01106
57099008
Array not functional due to present
hardware configuration.
I/O card does not support functions
expected by devices
57099021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP25 .
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57099009
Call your next level of support for
assistance
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
FRU List:
SVCDOCS
57099023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
SVCDOCS
57099011
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57099010
57099022
Cache data belongs to devices other
than those attached
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP32 .
57099024
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
143
57099025 • 57099052
57099025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
57099026
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
57099031
Array not functional due to present
hardware configuration.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP22 .
57099040
FRU List:
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted.
57099027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
57099028
Incorrect hardware configuration change
has been detected.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
57099030
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
144
Servicer Response::
Call your next level of support to report the problem.
57099050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
5709902F
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
57099029
57099041
Array protection temporarily suspended
System reference codes (1xxx - Axxx)
57099051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
57099052
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
57099053 • 57099093
57099053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
57099082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
57099054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
57099071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
FI01106
57099090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57099091
Incorrect hardware configuration change
has been detected.
Servicer Response:
No service action required.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
57099073
FRU List:
SVCDOCS
57099072
Link from IOA to auxiliary cache IOA
went non-operational
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response::
Perform isolation procedure IOPIP40 .
57099092
Tip: All of the isolation procedures are located in your
host server’s service guide.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57099081
I/O processor card detected device error
57099093
Disk unit requires initialization before
use.
Read cache device not in correct format
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
STORIOA
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
145
5709B934 • 27491317
5709B934
Incompatible hardware detected.
FRU List:
STORIOA
5709FF3D
5709FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
I/O adapter detected recoverable error
ANYBUS
FRU List:
STORIOA
ANYBRDG
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes
(2749, 2767, 2768, 2842, 2843, 2844, 284B) Reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
27490A17
A permanent I/O processor failure
occurred
AJDGP01
IOP
FRU List:
IOP
FI01104
MA_BRDG
BACKPLN
AJDGP01
27491307
AJDG301
27490A22
FRU List:
AJDGP01
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
MA_BRDG
27491317
Out of alternate sectors for disk storage
FRU List:
FI01105
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
146
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
IOP
27491306
AJDG301
27491310
AJDG301
2749102E
I/O processor resource not available
System reference codes (1xxx - Axxx)
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
27492200 • 27493022
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
27492200
I/O processor Licensed Internal Code
error
FRU List:
IOP
FI01101
Removable media error during IPL
FI01105
Removable media error during IPL
27493020
FRU List:
USER
FI01105
FI01107
A permanent I/O processor failure
occurred
MA_BRDG
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
FRU List:
USER
FI01107
STORIOA
27493022
AJDGP01
27493002
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
IOP
27493001
STORIOA
27493021
FRU List:
FI01101
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
FI00022
27493000
System bus error
ANYBUS
FRU List:
USER
27492202
FI01106
27493006
FRU List:
AJDGP01
27492201
FI01141
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
STORIOA
FI01140
Chapter 4. 2xxx Reference Codes
147
27493023 • 27493103
27493023
I/O processor detected a SCSI bus
configuration error
27493100
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
USER
STORIOA
FRU List:
FI01107
FI01140
FI01107
BACKPLN
STORIOA
27493101
27493080
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27493081
27493084
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
System log entry only, no service action
required.
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
STORIOA
FI01140
BACKPLN
27493102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
IOP
FRU List:
FI01107
FI01104
STORIOA
MA_BRDG
FI01140
27493087
I/O processor resource not available
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
IOACNFG
FI01104
BACKPLN
27493103
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
BACKPLN
148
System reference codes (1xxx - Axxx)
I/O processor card detected interface
error
27493109 • 27493143
27493109
I/O processor timed out a device
command
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27493123
STORIOA
I/O Processor detected that the bus is
not operational
BACKPLN
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01106
FRU List:
SVCDOCS
FI01140
27493110
I/O processor card detected interface
error
27493136
Servicer Response:
Perform IOPIP16 .
FRU List:
USER
FRU List:
FI01105
FI01105
STORIOA
27493140
FI01140
FI01106
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27493121
27493141
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
I/O Processor detected that the bus is
not operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27493142
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
27493122
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
BACKPLN
27493120
The removable media device is assigned
elsewhere
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27493143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
Servicer Response:
Chapter 4. 2xxx Reference Codes
149
27493150 • 27493601
27493150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27493151
27493250
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
27493300
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
FRU List:
MEDIA
FI00121
FI01141
27493400
27493200
Disk unit requires initialization before
use.
A tape/CD or disk device reported a
failure
I/O processor card detected device error
Servicer Response:
FRU List:
FI01105
Note: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
STORIOA
FRU List:
FI02112
IOP
STORIOA
MEDIA
27493203
FI01106
Disk media format bad
FRU List:
FI01105
27493205
DEVTERM
FI01140
Disk sector read error
27493401
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
DEVBPLN
FRU List:
FI01105
27493501
27493215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
150
System reference codes (1xxx - Axxx)
Device backplane problem
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27493600
System log entry only, no service action
required.
27493601
System log entry only, no service action
required.
27496070 • 27498002
27496070
A permanent I/O processor failure
occurred
FRU List:
IOP
27496071
I/O processor Licensed Internal Code
error
IOP
27496085
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
MA_BRDG
IOP
27496073
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
AJDGP01
27496072
27496083
27496200
IPL device not ready
FRU List:
MEDIA
A permanent IOA hardware error
occurred
FRU List:
FCIOA
OPT_CLN
FI01105
27496201
USER
27496075
I/O processor resource not available
FRU List:
AJDGP01
27496076
FRU List:
AJDGP01
27496602
I/O processor card detected media error
FRU List:
MEDIA
IOA LID is not valid
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
27498000
AJDGP01
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
FI01105
27496081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
CACHE
IOP
27498002
27496082
FRU List:
AJDGP01
IOP
I/O processor Licensed Internal Code
error
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
Chapter 4. 2xxx Reference Codes
151
27498004 • 27498145
STORIOA
27498004
CACHE
Voltage drop detected on I/O processor 5
volt powersupply.
27498100
FRU List:
FI01141
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
IOP
27498130
27498131
A recoverable cache adaptor card error
occurred.
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
CACHE
27498007
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
27498005
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Servicer Response:
27498132
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
FRU List:
CACHE
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
STORIOA
27498133
27498010
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
27498011
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
152
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27498140
System reference codes (1xxx - Axxx)
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
27498141
STORIOA
IOA detected recoverable device bus
error
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
27498145
FRU List:
STORIOA
A recoverable I/O processor error
occurred.
27498146 • 27499001
27498146
Disk device detected recoverable error
FRU List:
FI01105
27498150
A permanent I/O processor failure
occurred
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
27498301
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FRU List:
FI01101
AJDGP01
IOP
STORIOA
27498157
I/O processor card or Licensed Internal
Code error
IOP
STORIOA
27498156
IOP
27498300
ANYBRDG
27498155
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
STORIOA
27498151
27498200
27498400
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27499000
I/O processor card detected device error
FRU List:
FI01105
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
27499001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
153
27499002 • 27499025
27499002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
27499013
The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
SVCDOCS
STORIOA
27499020
FI01140
Array not functional due to present
hardware configuration.
BACKPLN
Servicer Response:
Perform IOPIP20 .
FI01106
FRU List:
SVCDOCS
27499008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
27499009
Call your next level of support for
assistance
Cache data associated with attached
devices cannot be found.
27499022
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
System reference codes (1xxx - Axxx)
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27499024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27499025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
154
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
27499023
SVCDOCS
27499012
Servicer Response:
Perform IOPIP20 .
Servicer Response:
Perform IOPIP22 .
FRU List:
IOPIP31.
27499011
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27499010
27499021
27499026 • 27499054
27499026
Array not functional due to present
hardware configuration.
27499040
Array protection temporarily suspended
Servicer Response:
Perform IOPIP22 .
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
FRU List:
SVCDOCS
27499041
27499027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
27499028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
27499029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
2749902F
Array addendum Product Activity Log
entry
Array no longer protected due to
missing or failed disk unit.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27499051
FRU List:
SVCDOCS
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
27499053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
27499031
27499054
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
Perform IOPIP21.
Array protection temporarily suspended
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
27499052
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
27499030
FRU List:
AJDGP01
27499050
FRU List:
SVCDOCS
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
Chapter 4. 2xxx Reference Codes
155
27499081 • 2749B3B9
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
27499081
2749B3B1
I/O processor card detected device error
2749B3B2
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
2749B3B3
2749B3B4
FI01140
FRU List:
IOP
BACKPLN
2749B3B5
FI01106
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
27499092
Servicer Response:
Perform IOPIP26 .
FRU List:
156
2749B3B6
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
2749B3B8
Multi-adapter bridge error detected.
FRU List:
MA_BRDG
IOP
2749B3B9
Disk unit requires initialization before
use.
A permanent I/O processor failure
occurred
FRU List:
IOP
2749B3B7
FRU List:
SVCDOCS
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
27499091
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
27499090
A permanent I/O processor failure
occurred
FRU List:
IOP
FRU List:
FI01105
27499082
SVCDOCS
FRU List:
IOP
A permanent I/O processor failure
occurred
2749B3E0 • 27671306
2749B3E0
I/O processor detected a fault condition.
FRU List:
IOP
2749FF3D
I/O processor detected a fault condition.
FRU List:
IOP
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
STORIOA
2749B411
ANYBRDG
2749FF6D
MA_BRDG
2749B410
I/O adapter detected a recoverable error
FRU List:
STORIOA
MA_BRDG
2749B3E1
MA_BRDG
ANYBUS
27670A17
A permanent I/O processor failure
occurred
FRU List:
STORIOA
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
AJDGP01
2749B412
Tape/CD or disk bus interface error
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
27670A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
2749B935
AJDG301
MA_BRDG
Unknown hardware detected
FRU List:
FI01101
2767102E
Out of alternate sectors for disk storage
FRU List:
FI01105
AJDGP01
27671306
IOP
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
MA_BRDG
2749BE00
FRU List:
AJDGP01
I/O processor card or Licensed Internal
Code error
I/O processor detected a fault condition.
FRU List:
AJDGP01
IOP
IOP
FI01104
FI01104
Chapter 4. 2xxx Reference Codes
157
27671307 • 27673020
BACKPLN
27671307
27673000
I/O processor resource not available
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
FI01101
IOP
AJDG301
MA_BRDG
27671310
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27671317
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
27672200
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
AJDGP01
27673002
FRU List:
FI01105
STORIOA
FI01140
I/O processor Licensed Internal Code
error
FI01106
27673006
System bus error
FRU List:
IOP
Removable media error during IPL
ANYBUS
FI01101
FI01105
27673020
Removable media error during IPL
FRU List:
FI00022
FI01105
FI01107
System reference codes (1xxx - Axxx)
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
158
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
USER
27672202
Not valid condition in I/O Processor
Licensed InternalCode
FI01141
FRU List:
AJDGP01
27672201
27673001
27673021 • 27673101
STORIOA
27673021
27673084
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
FRU List:
USER
FI01104
FI01107
MA_BRDG
STORIOA
27673022
27673087
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
FI01104
27673100
STORIOA
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
27673101
STORIOA
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27673081
I/O processor card detected interface
error
BACKPLN
FI01107
27673080
I/O processor resource not available
IOACNFG
FI01107
27673023
I/O processor card or Licensed Internal
Code error
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
System log entry only, no service action
required.
FI01140
BACKPLN
Chapter 4. 2xxx Reference Codes
159
27673102 • 27673140
27673102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FI01106
27673120
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
STORIOA
FI01140
FRU List:
SVCDOCS
BACKPLN
27673121
27673103
I/O Processor detected that the bus is
not operational
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
27673122
FI01140
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
BACKPLN
27673109
I/O processor timed out a device
command
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
FRU List:
SVCDOCS
27673123
FI01140
BACKPLN
FRU List:
SVCDOCS
FI01106
27673136
I/O processor card detected interface
error
FI01105
FRU List:
FI01105
27673140
STORIOA
FI01140
BACKPLN
System reference codes (1xxx - Axxx)
The removable media device is assigned
elsewhere
FRU List:
USER
Servicer Response:
Perform IOPIP16 .
160
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
27673110
I/O Processor detected that the bus is
not operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27673141 • 27673400
27673141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27673142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27673143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
27673150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
27673205
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
27673215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
27673250
Disk unit requires initialization before
use.
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27673200
Disk media format bad
FRU List:
FI01105
27673300
FRU List:
SVCDOCS
27673151
27673203
FRU List:
MEDIA
FI00121
FI01141
27673400
A tape/CD or disk device reported a
failure
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI01105
FRU List:
FI02112
STORIOA
STORIOA
IOP
FI01106
MEDIA
DEVTERM
FI01140
Chapter 4. 2xxx Reference Codes
161
27673401 • 27676602
27673401
Device backplane problem
FRU List:
DEVBPLN
27673501
FI01105
27676081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27676082
IOP
27673600
System log entry only, no service action
required.
27673601
System log entry only, no service action
required.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
27676070
A permanent I/O processor failure
occurred
FRU List:
IOP
27676071
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27676085
I/O processor Licensed Internal Code
error
IOP
MA_BRDG
27676200
IOP
IPL device not ready
OPT_CLN
FI01105
27676201
USER
FRU List:
AJDGP01
I/O processor resource not available
FRU List:
AJDGP01
27676076
FRU List:
MEDIA
AJDGP01
162
27676602
FRU List:
AJDGP01
I/O processor card detected media error
System reference codes (1xxx - Axxx)
A permanent IOA hardware error
occurred
FRU List:
FCIOA
FRU List:
MEDIA
27676075
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
AJDGP01
27676073
I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01
27676072
27676083
IOA LID is not valid
An I/O processor Licensed Internal
Code error occurred.
27678000 • 27678132
27678000
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
CACHE
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
STORIOA
27678011
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
STORIOA
27678100
STORIOA
27678005
A permanent cache adaptor card failure
occurred.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
STORIOA
27678004
A permanent cache adaptor card failure
occurred.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
27678002
27678010
A recoverable IOP or cache adaptor card
error occurred.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
CACHE
27678007
27678130
27678131
A recoverable cache adaptor card error
occurred.
IOA detected recoverable device bus
error
Servicer Response:
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
27678132
FRU List:
CACHE
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
Chapter 4. 2xxx Reference Codes
163
27678133 • 27678301
27678133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27678156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
27678140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
27678141
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only. Perform IOPIP01 .
27678145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
27678146
27678157
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
SVCDOCS
27678200
27678150
I/O adapter card error
A permanent I/O processor failure
occurred
FRU List:
STORIOA
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
ANYBRDG
27678300
27678151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
STORIOA
27678155
I/O processor card or Licensed Internal
Code error
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
IOP
AJDGP01
27678301
STORIOA
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
164
System reference codes (1xxx - Axxx)
27678400 • 27679022
AJDGP01
27679010
IOP
27678400
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27679000
FRU List:
FI01105
Perform IOPIP31.
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
27679001
FRU List:
Perform SVCDOCS .
27679011
I/O processor card detected device error
Cache data associated with attached
devices cannot be found
I/O processor card detected device
configuration error
27679012
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
Perform IOPIP33 .
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
SVCDOCS
FRU List:
CACHE
27679002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
27679013
The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
SVCDOCS
STORIOA
FI01140
27679020
BACKPLN
Servicer Response:
Perform IOPIP20 .
FI01106
27679008
FRU List:
SVCDOCS
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
27679009
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
27679021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Call your next level of support for
assistance
27679022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
165
27679023 • 27679051
27679023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27679024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
2767902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
27679030
Array no longer protected due to
missing or failed disk unit.
FRU List:
Perform SVCDOCS
Perform IOPIP21 .
27679025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
27679031
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
27679040
27679026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
27679027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
27679028
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
166
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
27679050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
27679029
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
27679041
FRU List:
SVCDOCS
Array protection temporarily suspended
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
27679051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
27679052 • 2767B3B4
27679052
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
27679053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
27679054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
27679081
27679090
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
27679091
FRU List:
FI01105
FRU List:
SVCDOCS
27679092
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
A permanent I/O processor failure
occurred
FRU List:
IOP
2767B3B2
I/O processor card detected device error
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
STORIOA
27679082
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
2767B3B1
I/O processor card detected device error
Disk unit has been modified after the
last known status.
A permanent I/O processor failure
occurred
FRU List:
IOP
2767B3B3
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
2767B3B4
FI01140
BACKPLN
A permanent I/O processor failure
occurred
FRU List:
IOP
FI01106
Chapter 4. 2xxx Reference Codes
167
2767B3B5 • 27680A17
2767B3B5
A permanent I/O processor failure
occurred
FRU List:
IOP
2767B3B6
A permanent I/O processor failure
occurred
FRU List:
FI01107
FI01140
STORIOA
A permanent I/O processor failure
occurred
FRU List:
IOP
2767B3B8
Tape/CD or disk bus interface error
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
IOP
2767B3B7
2767B412
DEVTERM
2767B935
Multi-adapter bridge error detected.
Unknown hardware detected
FRU List:
FI01101
AJDGP01
FRU List:
MA_BRDG
IOP
IOP
MA_BRDG
2767B3B9
A permanent I/O processor failure
occurred
I/O processor detected a fault condition.
FRU List:
AJDGP01
FRU List:
IOP
2767B3E0
2767BE00
I/O processor detected a fault condition.
IOP
FI01104
FRU List:
IOP
MA_BRDG
MA_BRDG
2767FF3D
2767B3E1
I/O processor detected a fault condition.
FRU List:
IOP
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
MA_BRDG
2767FF6D
2767B410
A permanent I/O processor failure
occurred
FRU List:
STORIOA
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
ANYBUS
2767B411
A permanent I/O processor failure
occurred
FRU List:
STORIOA
27680A17
FRU List:
IOP
MA_BRDG
168
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
27680A22 • 27683002
AJDGP01
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
AJDG301
27680A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
AJDG301
IOP
27682200
MA_BRDG
FRU List:
AJDGP01
2768102E
Out of alternate sectors for disk storage
27682201
FRU List:
FI01105
27681306
I/O processor Licensed Internal Code
error
Removable media error during IPL
FRU List:
USER
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
FI01105
27682202
Removable media error during IPL
FRU List:
FI00022
FI01105
IOP
27683000
FI01104
FRU List:
FI01101
BACKPLN
27681307
I/O processor resource not available
IOP
FRU List:
AJDGP01
MA_BRDG
AJDG301
27683001
27681310
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
27681317
A permanent I/O processor failure
occurred
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
AJDGP01
27683002
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
Chapter 4. 2xxx Reference Codes
169
27683006 • 27683087
FI01105
USER
STORIOA
FI01107
FI01140
STORIOA
FI01141
27683023
FI01106
I/O processor detected a SCSI bus
configuration error
FRU List:
IOP
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
ANYBUS
FRU List:
USER
FI01101
FI01107
27683006
27683020
System bus error
I/O processor detected a SCSI bus
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
27683080
FRU List:
USER
27683081
System log entry only, no service action
required.
27683084
I/O processor card or Licensed Internal
Code error
FI01107
FRU List:
AJDGP01
STORIOA
27683021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
I/O processor Licensed Internal Code
error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
FI01104
FRU List:
USER
MA_BRDG
FI01107
27683087
STORIOA
27683022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
170
System reference codes (1xxx - Axxx)
I/O processor resource not available
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
IOACNFG
FI01104
27683100 • 27683122
27683100
I/O processor card detected interface
error
27683109
I/O processor timed out a device
command
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
27683101
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FI01106
27683110
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
STORIOA
FRU List:
FI01105
FI01140
STORIOA
BACKPLN
FI01140
27683102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
FI01140
FI01106
27683120
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
27683121
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
SVCDOCS
FI01140
27683122
BACKPLN
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
BACKPLN
FRU List:
FI01107
BACKPLN
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
27683103
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Chapter 4. 2xxx Reference Codes
171
27683123 • 27683215
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
27683151
The removable media device is assigned
elsewhere
FRU List:
USER
FRU List:
SVCDOCS
27683200
FI01105
27683140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
27683141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
27683142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
27683143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
172
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
27683136
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
27683123
27683150
System reference codes (1xxx - Axxx)
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
IOP
MEDIA
27683203
Disk media format bad
FRU List:
FI01105
27683205
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
27683215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
27683250 • 27686082
27683250
Disk unit requires initialization before
use.
27686070
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
IOP
FRU List:
USER
27686071
27683300
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
FI00121
FRU List:
AJDGP01
FI01141
IOP
27683400
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27686072
FRU List:
MEDIA
A permanent I/O processor failure
occurred
27686073
I/O processor Licensed Internal Code
error
IPL device not ready
FRU List:
MEDIA
FI01105
FRU List:
FI02112
USER
STORIOA
27686075
FI01106
FRU List:
AJDGP01
DEVTERM
27686076
FI01140
27683401
I/O processor resource not available
Device backplane problem
FRU List:
DEVBPLN
I/O processor card detected media error
FRU List:
MEDIA
AJDGP01
FI01105
27683501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27686081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOP
27683600
27683601
System log entry only, no service action
required.
System log entry only, no service action
required.
27686082
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
Chapter 4. 2xxx Reference Codes
173
27686083 • 27688011
27686083
I/O processor Licensed Internal Code
error
STORIOA
27688004
FRU List:
AJDGP01
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
IOP
27686085
I/O processor Licensed Internal Code
error
STORIOA
27688005
FRU List:
AJDGP01
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
MA_BRDG
27686200
A permanent IOA hardware error
occurred
FRU List:
STORIOA
CACHE
FRU List:
FCIOA
27688007
OPT_CLN
A recoverable cache adaptor card error
occurred.
Servicer Response:
27686201
IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
AJDGP01
27686602
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
27688000
FRU List:
CACHE
STORIOA
27688010
A permanent IOP or cache adaptor card
failure occurred.
A permanent cache adaptor card failure
occurred.
Servicer Response:
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
FRU List:
CACHE
CACHE
STORIOA
27688002
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
27688011
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
174
System reference codes (1xxx - Axxx)
A permanent cache adaptor card failure
occurred.
27688100 • 27688157
CACHE
27688146
FRU List:
FI01105
STORIOA
27688100
Disk device detected recoverable error
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27688150
A permanent I/O processor failure
occurred
FRU List:
STORIOA
IOP
ANYBRDG
27688130
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
27688131
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
27688132
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
27688133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
27688140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
27688141
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
27688145
FRU List:
STORIOA
A recoverable I/O processor error
occurred.
27688151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
27688155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
27688156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
27688157
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
175
27688200 • 27689012
27688200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27689002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOP
STORIOA
27688300
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
FI01140
BACKPLN
FI01106
27689008
IOP
Servicer Response:
Perform IOPIP25 .
AJDGP01
27688301
I/O card does not support functions
expected by devices
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
FRU List:
SVCDOCS
27689009
FRU List:
SVCDOCS
27689010
AJDGP01
IOP
Call your next level of support for
assistance
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
27688400
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
27689000
Perform IOPIP31 .
27689011
I/O processor card detected device error
FRU List:
FI01105
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
27689012
27689001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
176
System reference codes (1xxx - Axxx)
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
27689013 • 27689031
27689013
The IOP and attached cache adaptor
card are not compatible.
27689026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP19 .
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27689020
Array not functional due to present
hardware configuration.
27689027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27689021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
27689022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27689024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
27689025
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
27689029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
27689023
27689028
FRU List:
SVCDOCS
2768902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
27689030
Array no longer protected due to
missing or failed disk unit.
FRU List:
SVCDOCS
Disk unit is not supported at its
physical location.
Perform IOPIP21 .
Servicer Response:
Perform IOPIP21 .
27689031
FRU List:
SVCDOCS
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
Array protection temporarily suspended
Chapter 4. 2xxx Reference Codes
177
27689040 • 27689092
27689040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
27689041
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
27689081
I/O processor card detected device error
FRU List:
FI01105
FRU List:
AJDGP01
STORIOA
27689050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
27689051
27689082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
STORIOA
FI01140
BACKPLN
FI01106
27689090
Disk unit has been modified after the
last known status.
Servicer Response:
Perform IOPIP28 .
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem.If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27689052
27689053
Cache data exists for device that has
been modified.
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
178
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
27689054
27689091
System reference codes (1xxx - Axxx)
27689092
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
2768B3B1 • 2768BE00
SVCDOCS
2768B3B1
2768B3E0
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
FRU List:
IOP
2768B3E1
2768B3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
2768B3B3
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
2768B411
A permanent I/O processor failure
occurred
2768B412
Tape/CD or disk bus interface error
occurred
FRU List:
FI01107
FI01140
STORIOA
A permanent I/O processor failure
occurred
FRU List:
IOP
2768B3B8
A permanent I/O processor failure
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
IOP
2768B3B7
2768B410
FRU List:
STORIOA
FRU List:
IOP
2768B3B6
FRU List:
IOP
FRU List:
STORIOA
FRU List:
IOP
2768B3B5
I/O processor detected a fault condition.
MA_BRDG
FRU List:
IOP
2768B3B4
I/O processor detected a fault condition.
DEVTERM
2768B935
Multi-adapter bridge error detected.
Unknown hardware detected
FRU List:
FI01101
AJDGP01
FRU List:
MA_BRDG
IOP
IOP
MA_BRDG
2768B3B9
FRU List:
IOP
A permanent I/O processor failure
occurred
2768BE00
I/O processor detected a fault condition.
FRU List:
AJDGP01
IOP
FI01104
Chapter 4. 2xxx Reference Codes
179
2768FF3D • 28422202
MA_BRDG
2768FF3D
BACKPLN
I/O adapter detected a recoverable error
28421307
FRU List:
STORIOA
FRU List:
AJDGP01
ANYBRDG
AJDG301
2768FF6D
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
28421310
I/O processor resource not available
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28421317
28420A17
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
AJDGP01
AJDG301
28420A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
AJDG301
IOP
28422200
MA_BRDG
FRU List:
AJDGP01
2842102E
28422201
Removable media error during IPL
FRU List:
USER
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
FI01104
180
I/O processor Licensed Internal Code
error
Out of alternate sectors for disk storage
FRU List:
FI01105
28421306
I/O processor card error
System reference codes (1xxx - Axxx)
FI01105
28422202
FRU List:
FI00022
FI01105
Removable media error during IPL
28423000 • 28423081
28423000
A permanent I/O processor failure
occurred
28423021
FRU List:
FI01101
MA_BRDG
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
FRU List:
USER
FI01107
STORIOA
28423022
AJDGP01
28423002
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
IOP
28423001
STORIOA
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
STORIOA
FI01140
28423023
FI01141
FI01106
28423006
System bus error
FRU List:
IOP
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
ANYBUS
FI01107
FI01101
STORIOA
28423020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
28423080
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28423081
System log entry only, no service action
required.
FI01107
Chapter 4. 2xxx Reference Codes
181
28423084 • 28423110
28423084
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
28423102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
IOP
FI01140
FI01104
BACKPLN
MA_BRDG
28423103
28423087
I/O processor resource not available
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
AJDG301
FI01140
IOACNFG
BACKPLN
FI01104
28423109
28423100
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
I/O processor timed out a device
command
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
FI01106
28423101
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
28423110
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
182
System reference codes (1xxx - Axxx)
I/O processor card detected interface
error
28423120 • 28423200
FI01106
28423120
28423141
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28423121
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28423122
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28423123
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
28423142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
28423143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
28423150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28423136
I/O Processor detected that the bus is
now operational
28423151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
The removable media device is assigned
elsewhere
FRU List:
USER
28423200
A tape/CD or disk device reported a
failure
FRU List:
FI01105
FI01105
STORIOA
28423140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
IOP
MEDIA
Chapter 4. 2xxx Reference Codes
183
28423203 • 28426076
28423203
Disk media format bad
FRU List:
FI01105
28423205
Disk sector read error
FRU List:
FI01105
Disk sector read error
FRU List:
FI01105
Disk unit requires initialization before
use.
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
28423300
28423501
FRU List:
AJDGP01
28423600
System log entry only, no service action
required.
28423601
System log entry only, no service action
required.
28426070
A permanent I/O processor failure
occurred
FRU List:
IOP
28426071
Storage unit detected a media problem
28426072
FRU List:
MEDIA
FRU List:
AJDGP01
FI00121
IOP
FI01141
28426073
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
FI01106
IPL device not ready
FI01105
USER
I/O processor resource not available
FRU List:
AJDGP01
DEVTERM
28426076
FI01140
FRU List:
MEDIA
AJDGP01
System reference codes (1xxx - Axxx)
I/O processor Licensed Internal Code
error
FRU List:
MEDIA
28426075
STORIOA
184
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Servicer Response:
Perform IOPIP01 .
28423400
I/O processor Licensed Internal Code
error
IOP
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
28423250
Device backplane problem
FRU List:
DEVBPLN
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
28423215
28423401
I/O processor card detected media error
28426081 • 28428007
FI01105
28426081
28428000
I/O processor Licensed Internal Code
error
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
FRU List:
AJDGP01
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOP
FRU List:
STORIOA
28426082
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28428002
A permanent cache adaptor card failure
occurred.
Servicer Response:
IOP
28426083
CACHE
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
STORIOA
IOP
28428004
28426085
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
STORIOA
IOP
28428005
MA_BRDG
28426200
A permanent IOA hardware error
occurred
FRU List:
FCIOA
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
OPT_CLN
CACHE
28426201
IOA LID is not valid
FRU List:
AJDGP01
28428007
A recoverable cache adaptor card error
occurred.
Servicer Response:
28426602
FRU List:
AJDGP01
An I/O processor Licensed Internal
Code error occurred.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
STORIOA
Chapter 4. 2xxx Reference Codes
185
28428010 • 28428155
28428010
A permanent cache adaptor card failure
occurred.
28428133
IOA detected recoverable device bus
error
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
28428140
FRU List:
CACHE
Servicer Response:
No actionis required. This reference code is logged for
information only.
STORIOA
28428011
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
28428141
FRU List:
CACHE
I/O processor Licensed Internal Code
error
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
28428131
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
28428132
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
186
A permanent I/O processor failure
occurred
FRU List:
STORIOA
IOP
28428130
Disk device detected recoverable error
FRU List:
FI01105
28428150
FRU List:
AJDGP01
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
28428146
STORIOA
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
28428145
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
28428100
IOA detected recoverable device bus
error
System reference codes (1xxx - Axxx)
ANYBRDG
28428151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
28428155
FRU List:
AJDGP01
STORIOA
A permanent I/O processor failure
occurred
28428156 • 28429009
28428156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
AJDGP01
IOP
28428400
STORIOA
28428157
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
FRU List:
AJDGP01
28429000
STORIOA
28429001
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
28429002
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
I/O processor Licensed Internal Code
error
FRU List:
FI01105
FRU List:
AJDGP01
STORIOA
IOP
FI01140
28428300
I/O processor card detected device error
FRU List:
FI01105
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
28428200
I/O processor Licensed Internal Code
error
I/O processor card or Licensed Internal
Code error
BACKPLN
FI01106
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
28429008
FRU List:
STORIOA
Servicer Response:
Perform IOPIP25 .
IOP
FRU List:
SVCDOCS
I/O card does not support functions
expected by devices
AJDGP01
28429009
28428301
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
Call your next level of support for
assistance
FRU List:
SVCDOCS
FRU List:
FI01101
Chapter 4. 2xxx Reference Codes
187
28429010 • 28429029
28429010
Cache data associated with attached
devices cannot be found.
FRU List:
FRU List:
SVCDOCS
SVCDOCS
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
28429024
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
Servicer Response:
Perform IOPIP22 .
28429025
The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
28429022
FRU List:
SVCDOCS
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
188
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
28429028
28429021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
28429027
28429020
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
28429026
28429013
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
28429012
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
IOPIP31
28429011
28429023
System reference codes (1xxx - Axxx)
28429029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
2842902F • 28429082
2842902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
28429052
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
28429053
28429030
Array no longer protected due to
missing or failed disk unit.
FRU List:
IOPIP21
SVCDOCS
28429031
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
28429040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
28429041
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
28429050
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
28429054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
28429081
FRU List:
AJDGP01
Cache data exists for device that has
been modified.
I/O processor card detected device error
FRU List:
FI01105
Required cache data cannot be located
for a disk unit.
STORIOA
Servicer Response:
Perform IOPIP30 .
28429082
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
28429051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
I/O processor card detected device error
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
Chapter 4. 2xxx Reference Codes
189
28429090 • 2842B411
28429090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
28429091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
FRU List:
IOP
2842B3B6
2842B3B7
2842B3B8
Disk unit requires initialization before
use.
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
A permanent I/O processor failure
occurred
I/O processor detected a fault condition.
FRU List:
IOP
2842B3E1
I/O processor detected a fault condition.
FRU List:
IOP
A permanent I/O processor failure
occurred
MA_BRDG
2842B410
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
190
2842B3E0
A permanent I/O processor failure
occurred
MA_BRDG
FRU List:
IOP
2842B3B4
Multi-adapter bridge error detected.
IOP
FRU List:
SVCDOCS
2842B3B3
A permanent I/O processor failure
occurred
FRU List:
MA_BRDG
2842B3B9
2842B3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
Servicer Response:
Perform IOPIP26 .
2842B3B1
A permanent I/O processor failure
occurred
FRU List:
IOP
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
28429092
2842B3B5
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
FRU List:
STORIOA
2842B411
FRU List:
STORIOA
A permanent I/O processor failure
occurred
2842B412 • 28431317
2842B412
Tape/CD or disk bus interface error
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
AJDGP01
AJDG301
28430A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
MA_BRDG
2842B935
Unknown hardware detected
FRU List:
FI01101
2843102E
FRU List:
FI01105
AJDGP01
IOP
28431306
MA_BRDG
2842BE00
I/O processor detected a fault condition.
FRU List:
AJDGP01
IOP
IOP
FI01104
FI01104
MA_BRDG
BACKPLN
I/O adapter detected a recoverable error
28431307
FRU List:
STORIOA
FRU List:
AJDGP01
ANYBRDG
AJDG301
2842FF6D
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
2842FF3D
Out of alternate sectors for disk storage
28431310
I/O processor resource not available
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
ANYBUS
28431317
28430A17
FRU List:
IOP
MA_BRDG
A permanent I/O processor failure
occurred
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
Chapter 4. 2xxx Reference Codes
191
28432200 • 28433022
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
FI01105
STORIOA
FI01140
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FI01141
FI01106
FRU List:
SVCDOCS
28433006
28432200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28432201
System bus error
FRU List:
IOP
ANYBUS
Removable media error during IPL
FI01101
FRU List:
USER
28433020
FI01105
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
28432202
Removable media error during IPL
FRU List:
FI00022
I/O processor detected a SCSI bus
configuration error
FRU List:
USER
FI01105
FI01107
28433000
A permanent I/O processor failure
occurred
FRU List:
FI01101
28433021
IOP
MA_BRDG
28433001
STORIOA
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
FRU List:
IOP
STORIOA
AJDGP01
28433022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Perform IOPIP16 .
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
FRU List:
28433002
192
Addressed device failed to respond to
selection
System reference codes (1xxx - Axxx)
28433023 • 28433103
USER
28433100
FI01107
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
STORIOA
28433023
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FRU List:
FI01107
STORIOA
FI01140
BACKPLN
28433101
FI01107
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
STORIOA
28433080
I/O processor card detected interface
error
FRU List:
FI01107
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
FI01140
BACKPLN
28433081
28433084
System log entry only, no service action
required.
I/O processor card or Licensed Internal
Code error
28433102
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
FI01107
FRU List:
AJDGP01
STORIOA
FI01140
IOP
BACKPLN
FI01104
28433103
MA_BRDG
28433087
I/O processor resource not available
FRU List:
FI01107
FRU List:
AJDGP01
STORIOA
IOACNFG
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
AJDG301
I/O processor card detected interface
error
FI01140
BACKPLN
FI01104
Chapter 4. 2xxx Reference Codes
193
28433109 • 28433143
28433109
I/O processor timed out a device
command
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28433123
STORIOA
I/O Processor detected that the bus is
not operational
BACKPLN
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FI01106
FRU List:
SVCDOCS
FI01140
28433110
I/O processor card detected interface
error
28433136
Servicer Response:
Perform IOPIP16 .
FRU List:
USER
FRU List:
FI01105
FI01105
STORIOA
28433140
FI01140
FI01106
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
28433121
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
I/O Processor detected that the bus is
not operational
Servicer Response:
194
28433141
System reference codes (1xxx - Axxx)
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
28433142
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
28433122
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
BACKPLN
28433120
The removable media device is assigned
elsewhere
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
28433143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
28433150 • 28433601
28433150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
28433151
28433250
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
28433300
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
FRU List:
MEDIA
FI00121
FI01141
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
IOP
STORIOA
MEDIA
FI01106
Disk media format bad
DEVTERM
FI01140
FRU List:
FI01105
28433401
28433205
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
28433215
Device backplane problem
FRU List:
DEVBPLN
28433501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
28433203
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
28433400
28433200
Disk unit requires initialization before
use.
IOP
28433600
System log entry only, no service action
required.
28433601
System log entry only, no service action
required.
Chapter 4. 2xxx Reference Codes
195
28436070 • 28438002
28436070
A permanent I/O processor failure
occurred
FRU List:
IOP
28436071
I/O processor Licensed Internal Code
error
IOP
28436085
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
MA_BRDG
IOP
28436200
28436073
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
AJDGP01
28436072
28436083
IPL device not ready
FRU List:
MEDIA
A permanent IOA hardware error
occurred
FRU List:
FCIOA
OPT_CLN
FI01105
28436201
USER
28436075
I/O processor resource not available
FRU List:
AJDGP01
28436076
FRU List:
AJDGP01
28436602
I/O processor card detected media error
FRU List:
MEDIA
IOA LID is not valid
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
28438000
AJDGP01
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
FI01105
28436081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
CACHE
IOP
28438002
28436082
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
196
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
System reference codes (1xxx - Axxx)
A permanent cache adaptor card failure
occurred.
28438004 • 28438145
STORIOA
28438004
CACHE
Voltage drop detected on I/O processor 5
volt powersupply.
28438100
FRU List:
FI01141
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
IOP
28438130
28438131
A recoverable cache adaptor card error
occurred.
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
CACHE
28438007
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
28438005
STORIOA
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Servicer Response:
28438132
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
FRU List:
CACHE
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
STORIOA
28438133
28438010
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
28438011
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
28438140
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
28438141
STORIOA
IOA detected recoverable device bus
error
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
28438145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
FRU List:
Chapter 4. 2xxx Reference Codes
197
28438146 • 28439001
28438146
Disk device detected recoverable error
FRU List:
FI01105
28438150
A permanent I/O processor failure
occurred
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
28438301
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FRU List:
FI01101
AJDGP01
IOP
STORIOA
28438157
I/O processor card or Licensed Internal
Code error
IOP
STORIOA
28438156
IOP
28438300
ANYBRDG
28438155
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
STORIOA
28438151
28438200
28438400
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28439000
I/O processor card detected device error
FRU List:
FI01105
STORIOA
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
198
System reference codes (1xxx - Axxx)
28439001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
28439002 • 28439025
28439002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
28439013
The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
SVCDOCS
STORIOA
28439020
FI01140
Array not functional due to present
hardware configuration.
BACKPLN
Servicer Response:
Perform IOPIP20 .
FI01106
FRU List:
SVCDOCS
28439008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
28439009
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
Call your next level of support for
assistance
FRU List:
SVCDOCS
28439010
28439021
28439022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
FRU List:
28439023
IOPIP31
Servicer Response:
Perform IOPIP22 .
SVCDOCS
28439011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
28439012
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
28439024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
IOP requires a cache adaptor card but
cannot find it.
FRU List:
SVCDOCS
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
28439025
FRU List:
CACHE
Servicer Response:
Perform IOPIP21 .
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
199
28439026 • 28439054
28439026
Array not functional due to present
hardware configuration.
28439040
Array protection temporarily suspended
Servicer Response:
Perform IOPIP22 .
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
FRU List:
SVCDOCS
28439041
28439027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
28439028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
28439029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
2843902F
Array addendum Product Activity Log
entry
Array no longer protected due to
missing or failed disk unit.
FRU List:
Perform .
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
200
FRU List:
SVCDOCS
28439051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
28439053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
SVCDOCS
28439031
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
28439052
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
28439030
FRU List:
AJDGP01
28439050
FRU List:
SVCDOCS
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
System reference codes (1xxx - Axxx)
28439054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
28439081 • 2843B3B9
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
28439081
2843B3B1
I/O processor card detected device error
2843B3B2
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
2843B3B3
2843B3B4
FI01140
FRU List:
IOP
BACKPLN
2843B3B5
FI01106
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
28439092
2843B3B6
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
2843B3B8
Multi-adapter bridge error detected.
FRU List:
MA_BRDG
IOP
2843B3B9
Disk unit requires initialization before
use.
A permanent I/O processor failure
occurred
FRU List:
IOP
2843B3B7
FRU List:
SVCDOCS
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
28439091
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
28439090
A permanent I/O processor failure
occurred
FRU List:
IOP
FRU List:
FI01105
28439082
SVCDOCS
A permanent I/O processor failure
occurred
FRU List:
IOP
Servicer Response:
Perform IOPIP26 .
FRU List:
Chapter 4. 2xxx Reference Codes
201
2843B3E0 • 28441306
2843B3E0
I/O processor detected a fault condition.
FRU List:
IOP
2843FF3D
I/O processor detected a fault condition.
FRU List:
IOP
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
STORIOA
2843B411
ANYBRDG
2843FF6D
MA_BRDG
2843B410
I/O adapter detected a recoverable error
FRU List:
STORIOA
MA_BRDG
2843B3E1
MA_BRDG
ANYBUS
28440A17
A permanent I/O processor failure
occurred
FRU List:
STORIOA
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
AJDGP01
2843B412
Tape/CD or disk bus interface error
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
28440A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
FI01140
AJDG301
STORIOA
IOP
DEVTERM
2843B935
AJDG301
MA_BRDG
Unknown hardware detected
FRU List:
FI01101
2844102E
Out of alternate sectors for disk storage
FRU List:
FI01105
AJDGP01
28441306
IOP
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
MA_BRDG
2843BE00
I/O processor detected a fault condition.
FRU List:
AJDGP01
FRU List:
AJDGP01
IOP
IOP
FI01104
FI01104
202
I/O processor card or Licensed Internal
Code error
System reference codes (1xxx - Axxx)
28441307 • 28443020
BACKPLN
28441307
28443000
I/O processor resource not available
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
FI01101
IOP
AJDG301
MA_BRDG
28441310
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
28441317
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
28442200
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
AJDGP01
28443002
FRU List:
FI01105
STORIOA
FI01140
I/O processor Licensed Internal Code
error
FI01106
28443006
Removable media error during IPL
ANYBUS
FI01105
28443020
FI01105
System bus error
FRU List:
IOP
FI01101
FRU List:
FI00022
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
USER
28442202
Not valid condition in I/O Processor
Licensed InternalCode
FI01141
FRU List:
AJDGP01
28442201
28443001
Removable media error during IPL
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
Chapter 4. 2xxx Reference Codes
203
28443021 • 28443101
STORIOA
28443021
28443084
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
FRU List:
USER
FI01104
FI01107
MA_BRDG
STORIOA
28443022
28443087
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
FI01104
28443100
STORIOA
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
28443101
STORIOA
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28443081
FRU List:
FI01107
STORIOA
System log entry only, no service action
required.
System reference codes (1xxx - Axxx)
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FI01140
BACKPLN
204
I/O processor card detected interface
error
BACKPLN
FI01107
28443080
I/O processor resource not available
IOACNFG
FI01107
28443023
I/O processor card or Licensed Internal
Code error
28443102 • 28443140
28443102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FI01106
28443120
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
STORIOA
FI01140
FRU List:
SVCDOCS
BACKPLN
28443121
28443103
I/O Processor detected that the bus is
not operational
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
28443122
FI01140
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
BACKPLN
28443109
I/O processor timed out a device
command
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
FRU List:
SVCDOCS
28443123
FI01140
BACKPLN
FRU List:
SVCDOCS
FI01106
28443136
I/O processor card detected interface
error
FI01105
FRU List:
FI01105
28443140
FI01140
BACKPLN
The removable media device is assigned
elsewhere
FRU List:
USER
Servicer Response:
Perform IOPIP16 .
STORIOA
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
28443110
I/O Processor detected that the bus is
not operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
Chapter 4. 2xxx Reference Codes
205
28443141 • 28443400
28443141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
28443142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
28443143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
28443150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
28443205
I/O processor detected a SCSI bus
configuration error
FRU List:
SVCDOCS
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
28443215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
28443250
Disk unit requires initialization before
use.
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
Storage unit detected a media problem
FRU List:
MEDIA
FI00121
FI01141
28443400
A tape/CD or disk device reported a
failure
FRU List:
FI02112
STORIOA
STORIOA
IOP
FI01106
MEDIA
DEVTERM
FI01140
System reference codes (1xxx - Axxx)
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI01105
206
Disk sector read error
Servicer Response:
Perform IOPIP01 .
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
28443200
Disk media format bad
FRU List:
FI01105
28443300
FRU List:
SVCDOCS
28443151
28443203
28443401 • 28446602
28443401
Device backplane problem
FRU List:
DEVBPLN
28443501
FI01105
28446081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
28446082
IOP
28443600
System log entry only, no service action
required.
28443601
System log entry only, no service action
required.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
28446070
A permanent I/O processor failure
occurred
FRU List:
IOP
28446071
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28446085
I/O processor Licensed Internal Code
error
IOP
MA_BRDG
28446200
IOP
IPL device not ready
OPT_CLN
FI01105
28446201
USER
FRU List:
AJDGP01
I/O processor resource not available
FRU List:
AJDGP01
28446076
A permanent IOA hardware error
occurred
FRU List:
FCIOA
FRU List:
MEDIA
28446075
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
AJDGP01
28446073
I/O processor Licensed Internal Code
error
IOP
FRU List:
AJDGP01
28446072
28446083
28446602
IOA LID is not valid
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
I/O processor card detected media error
FRU List:
MEDIA
AJDGP01
Chapter 4. 2xxx Reference Codes
207
28448000 • 28448132
28448000
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
CACHE
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
STORIOA
28448011
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
FRU List:
CACHE
STORIOA
28448100
STORIOA
28448005
A permanent cache adaptor card failure
occurred.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
STORIOA
28448004
A permanent cache adaptor card failure
occurred.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
28448002
28448010
A recoverable IOP or cache adaptor card
error occurred.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
STORIOA
CACHE
28448007
28448130
28448131
A recoverable cache adaptor card error
occurred.
IOA detected recoverable device bus
error
Servicer Response:
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
28448132
FRU List:
CACHE
STORIOA
208
System reference codes (1xxx - Axxx)
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
28448133 • 28448301
28448133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
28448156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
28448140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
28448141
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
28448145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
28448146
28448157
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
SVCDOCS
28448200
28448150
I/O adapter card error
A permanent I/O processor failure
occurred
FRU List:
STORIOA
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
ANYBRDG
28448300
28448151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
AJDGP01
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
STORIOA
28448155
I/O processor card or Licensed Internal
Code error
A permanent I/O processor failure
occurred
IOP
AJDGP01
28448301
STORIOA
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
Chapter 4. 2xxx Reference Codes
209
28448400 • 28449022
AJDGP01
28449010
IOP
Cache data associated with attached
devices cannot be found.
FRU List:
28448400
I/O processor Licensed Internal Code
error
IOPIP31
SVCDOCS
FRU List:
AJDGP01
28449011
28449000
I/O processor card detected device error
Cache data belongs to devices other
than those attached
FRU List:
FI01105
Servicer Response:
Perform IOPIP32 .
STORIOA
FRU List:
SVCDOCS
28449001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
28449002
28449012
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
28449013
FRU List:
FI01105
Servicer Response:
Perform IOPIP19 .
STORIOA
FRU List:
SVCDOCS
FI01140
28449020
BACKPLN
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FI01106
28449008
The IOP and attached cache adaptor
card are not compatible.
I/O card does not support functions
expected by devices
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP25 .
28449021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
28449009
Call your next level of support for
assistance
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
28449022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
210
System reference codes (1xxx - Axxx)
28449023 • 28449051
28449023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
28449024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
28449025
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
28449027
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
28449030
Array no longer protected due to
missing or failed disk unit.
FRU List:
SVCDOCS
28449031
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
28449040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
28449050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
28449029
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
28449041
Servicer Response:
Perform IOPIP34 .
28449028
Array addendum Product Activity Log
entry
IOPIP21
Servicer Response:
Perform IOPIP21 .
28449026
2844902F
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
28449051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Chapter 4. 2xxx Reference Codes
211
28449052 • 2844B3B4
28449052
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
28449053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
28449054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
28449081
28449090
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
28449091
FRU List:
FI01105
FRU List:
SVCDOCS
28449092
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
A permanent I/O processor failure
occurred
FRU List:
IOP
2844B3B2
I/O processor card detected device error
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
STORIOA
28449082
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
2844B3B1
I/O processor card detected device error
Disk unit has been modified after the
last known status.
A permanent I/O processor failure
occurred
FRU List:
IOP
2844B3B3
A permanent I/O processor failure
occurred
FRU List:
IOP
STORIOA
2844B3B4
FI01140
BACKPLN
FI01106
212
System reference codes (1xxx - Axxx)
FRU List:
IOP
A permanent I/O processor failure
occurred
2844B3B5 • 284B0A17
2844B3B5
A permanent I/O processor failure
occurred
FRU List:
IOP
2844B3B6
A permanent I/O processor failure
occurred
STORIOA
A permanent I/O processor failure
occurred
Multi-adapter bridge error detected.
Unknown hardware detected
FRU List:
FI01101
AJDGP01
IOP
IOP
MA_BRDG
A permanent I/O processor failure
occurred
2844BE00
I/O processor detected a fault condition.
FRU List:
AJDGP01
FRU List:
IOP
2844B3E0
DEVTERM
2844B935
FRU List:
MA_BRDG
2844B3B9
FRU List:
FI01107
FI01140
FRU List:
IOP
2844B3B8
Tape/CD or disk bus interface error
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
IOP
2844B3B7
2844B412
I/O processor detected a fault condition.
IOP
FI01104
FRU List:
IOP
MA_BRDG
MA_BRDG
2844FF3D
2844B3E1
I/O processor detected a fault condition.
FRU List:
IOP
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
MA_BRDG
2844FF6D
2844B410
A permanent I/O processor failure
occurred
FRU List:
STORIOA
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
ANYBUS
2844B411
FRU List:
STORIOA
A permanent I/O processor failure
occurred
284B0A17
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
Chapter 4. 2xxx Reference Codes
213
284B0A22 • 284B3002
AJDGP01
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
AJDG301
284B0A22
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
AJDG301
IOP
284B2200
MA_BRDG
FRU List:
AJDGP01
284B102E
Out of alternate sectors for disk storage
284B2201
FRU List:
FI01105
284B1306
I/O processor Licensed Internal Code
error
Removable media error during IPL
FRU List:
USER
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
FI01105
284B2202
Removable media error during IPL
FRU List:
FI00022
FI01105
IOP
284B3000
FI01104
FRU List:
FI01101
BACKPLN
284B1307
I/O processor resource not available
IOP
FRU List:
AJDGP01
MA_BRDG
AJDG301
284B3001
284B1310
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
284B1317
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
System reference codes (1xxx - Axxx)
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
AJDGP01
284B3002
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
214
A permanent I/O processor failure
occurred
284B3006 • 284B3087
FI01105
USER
STORIOA
FI01107
FI01140
STORIOA
FI01141
284B3023
FI01106
I/O processor detected a SCSI bus
configuration error
FRU List:
IOP
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
ANYBUS
FRU List:
USER
FI01101
FI01107
284B3006
284B3020
System bus error
I/O processor detected a SCSI bus
configuration error
STORIOA
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
284B3080
FRU List:
USER
284B3081
System log entry only, no service action
required.
284B3084
I/O processor card or Licensed Internal
Code error
FI01107
FRU List:
AJDGP01
STORIOA
284B3021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
I/O processor Licensed Internal Code
error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
FI01104
FRU List:
USER
MA_BRDG
FI01107
284B3087
STORIOA
284B3022
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
I/O processor resource not available
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
IOACNFG
FI01104
Chapter 4. 2xxx Reference Codes
215
284B3100 • 284B3122
284B3100
I/O processor card detected interface
error
284B3109
I/O processor timed out a device
command
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
DEVBPLN
BACKPLN
284B3101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FI01106
284B3110
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
STORIOA
FRU List:
FI01105
FI01140
STORIOA
DEVBPLN
FI01140
284B3102
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
BACKPLN
FI01106
284B3120
FI01140
FRU List:
SVCDOCS
DEVBPLN
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
284B3121
FRU List:
SVCDOCS
FI01140
284B3122
DEVBPLN
System reference codes (1xxx - Axxx)
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
216
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
284B3103
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
284B3123 • 284B3215
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
284B3151
The removable media device is assigned
elsewhere
FRU List:
USER
FRU List:
SVCDOCS
284B3200
FI01105
284B3140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
284B3141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
284B3142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
284B3143
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
284B3136
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
284B3123
284B3150
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
IOP
MEDIA
284B3203
Disk media format bad
FRU List:
FI01105
284B3205
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
284B3215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
Chapter 4. 2xxx Reference Codes
217
284B3250 • 284B6082
284B3250
Disk unit requires initialization before
use.
284B6070
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
IOP
FRU List:
USER
284B6071
284B3300
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
FI00121
FRU List:
AJDGP01
FI01141
IOP
284B3400
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
284B6072
FRU List:
MEDIA
A permanent I/O processor failure
occurred
284B6073
I/O processor Licensed Internal Code
error
IPL device not ready
FRU List:
MEDIA
FI01105
FRU List:
FI02112
USER
STORIOA
284B6075
FI01106
FRU List:
AJDGP01
DEVTERM
284B6076
FI01140
284B3401
I/O processor resource not available
Device backplane problem
FRU List:
DEVBPLN
I/O processor card detected media error
FRU List:
MEDIA
AJDGP01
FI01105
284B3501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
284B6081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOP
284B3600
284B3601
System log entry only, no service action
required.
System log entry only, no service action
required.
284B6082
FRU List:
AJDGP01
IOP
218
System reference codes (1xxx - Axxx)
I/O processor Licensed Internal Code
error
284B6083 • 284B8011
284B6083
I/O processor Licensed Internal Code
error
284B8004
FRU List:
AJDGP01
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
IOP
284B6085
STORIOA
I/O processor Licensed Internal Code
error
STORIOA
284B8005
FRU List:
AJDGP01
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
MA_BRDG
284B6200
A permanent IOA hardware error
occurred
FRU List:
STORIOA
CACHE
FRU List:
FCIOA
284B8007
OPT_CLN
A recoverable cache adaptor card error
occurred.
Servicer Response:
284B6201
IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
AJDGP01
284B6602
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
284B8000
FRU List:
CACHE
STORIOA
284B8010
A permanent IOP or cache adaptor card
failure occurred.
A permanent cache adaptor card failure
occurred.
Servicer Response:
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
FRU List:
CACHE
CACHE
STORIOA
284B8002
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
284B8011
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
Chapter 4. 2xxx Reference Codes
219
284B8100 • 284B8157
CACHE
284B8146
FRU List:
FI01105
STORIOA
284B8100
Disk device detected recoverable error
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
284B8150
A permanent I/O processor failure
occurred
FRU List:
STORIOA
IOP
ANYBRDG
284B8130
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
284B8131
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
284B8132
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
284B8133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
284B8140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
284B8141
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
284B8145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
220
System reference codes (1xxx - Axxx)
284B8151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
284B8155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
284B8156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
284B8157
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
284B8200 • 284B9012
284B8200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
284B9002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOP
STORIOA
284B8300
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
FI01140
BACKPLN
FI01106
284B9008
IOP
Servicer Response:
Perform IOPIP25 .
AJDGP01
284B8301
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
IOP
284B9009
Call your next level of support for
assistance
FRU List:
SVCDOCS
Cache data associated with attached
devices cannot be found .
FRU List:
Perform IOPIP31 .
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
284B9000
FRU List:
SVCDOCS
284B9010
AJDGP01
284B8400
I/O card does not support functions
expected by devices
SVCDOCS
284B9011
I/O processor card detected device error
FRU List:
FI01105
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
284B9012
284B9001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
Chapter 4. 2xxx Reference Codes
221
284B9013 • 284B9031
284B9013
The IOP and attached cache adaptor
card are not compatible.
284B9026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP19 .
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B9020
Array not functional due to present
hardware configuration.
284B9027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B9021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
284B9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
284B9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
284B9025
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
284B9029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
284B9023
284B9028
FRU List:
SVCDOCS
284B902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
284B9030
Array no longer protected due to
missing or failed disk unit.
FRU List:
Perform IOPIP21.
Disk unit is not supported at its
physical location.
SVCDOCS
Servicer Response:
Perform IOPIP21 .
284B9031
FRU List:
SVCDOCS
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
222
System reference codes (1xxx - Axxx)
Array protection temporarily suspended
284B9040 • 284B9092
284B9040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
284B9041
Background array parity check detected
and correctederrors. Call your next level
of support to report the problem.
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
284B9081
I/O processor card detected device error
FRU List:
FI01105
FRU List:
AJDGP01
STORIOA
284B9050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
284B9051
284B9082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
STORIOA
FI01140
BACKPLN
FI01106
284B9090
Disk unit has been modified after the
last known status.
Servicer Response:
Perform IOPIP28 .
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B9052
284B9053
Cache data exists for device that has
been modified.
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
284B9054
284B9091
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
284B9092
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
Chapter 4. 2xxx Reference Codes
223
284BB3B1 • 284BBE00
SVCDOCS
284BB3B1
284BB3E0
A permanent I/O processor failure
occurred
FRU List:
IOP
MA_BRDG
FRU List:
IOP
284BB3E1
284BB3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
284BB3B3
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
284BB411
A permanent I/O processor failure
occurred
284BB412
Tape/CD or disk bus interface error
occurred
FRU List:
FI01107
FI01140
STORIOA
A permanent I/O processor failure
occurred
FRU List:
IOP
284BB3B8
A permanent I/O processor failure
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
IOP
284BB3B7
284BB410
FRU List:
STORIOA
FRU List:
IOP
284BB3B6
FRU List:
IOP
FRU List:
STORIOA
FRU List:
IOP
284BB3B5
I/O processor detected a fault condition.
MA_BRDG
FRU List:
IOP
284BB3B4
I/O processor detected a fault condition.
DEVTERM
284BB935
Multi-adapter bridge error detected.
Unknown hardware detected
FRU List:
FI01101
AJDGP01
FRU List:
MA_BRDG
IOP
IOP
MA_BRDG
284BB3B9
A permanent I/O processor failure
occurred
FRU List:
IOP
284BBE00
FRU List:
AJDGP01
IOP
FI01104
224
System reference codes (1xxx - Axxx)
I/O processor detected a fault condition.
284BFF3D • 2761B980
MA_BRDG
284BFF3D
284BFF6D
I/O adapter detected a recoverable error
FRU List:
STORIOA
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
ANYBUS
ANYBRDG
(2750, 2751) Reference codes
(2750, 2751) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
2750B980
I/O adapter hardware error detected
2751B980
FRU List:
FI00719
FRU List:
FI00719
FI00730
FI00730
2750B981
I/O adapter hardware error detected
2751B981
FRU List:
FI00719
FRU List:
FI00719
FI00730
FI00730
2750B982
I/O adapter hardware error detected
2751B982
FRU List:
FI00719
FRU List:
FI00719
FI00730
FI00730
2750B983
I/O adapter hardware error detected
2751B983
FRU List:
FI00719
FRU List:
FI00719
FI00730
FI00730
I/O adapter hardware error detected
I/O adapter hardware error detected
I/O adapter hardware error detected
I/O adapter hardware error detected
(2761) Reference codes
(2761) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
2761B980
I/O adapter hardware error detected
FRU List:
FI00719
Chapter 4. 2xxx Reference Codes
225
2761B981 • 27658141
FI00730
2761B981
FI00719
I/O adapter hardware error detected
FRU List:
FI00719
2761B983
I/O adapter hardware error detected
FRU List:
FI00719
FI00730
2761B982
FI00730
I/O adapter hardware error detected
FI00730
FRU List:
(2765, 2766, 2787, 280D, 280E) Reference Codes
(2765, 2766, 2787, 280D, 280E) Reference Codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
27653020
I/O processor detected a configuration
error
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
FRU List:
SVCDOCS
27653100
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
27653400
I/O processor card detected device error
FRU List:
FCDEV
FCINTF
I/O processor card detected interface
error
ANYFC
FCIOA
FRU List:
FCINTF
OPT_CLN
ANYFC
276534FF
FCIOA
OPT_CLN
27653120
I/O processor detected a port failure
FRU List:
FCPORT
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
27658130
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FCIOA
FCDEV
27658140
OPT_CLN
27653140
Format in progress
I/O Processor detected that a port is now
operational
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
Servicer Response:
27658141
226
System reference codes (1xxx - Axxx)
IOA detected recoverable device error
27658145 • 27663100
Servicer Response:
No actionrequired. This reference code is logged for
information only.
27659091
Incorrect hardware configuration change
has been detected.
FRU List:
FCIOA
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
OPT_CLN
FRU List:
SVCDOCS
27658145
27658146
A recoverable I/O processor error
occurred.
Disk device detected recoverable error
27659092
A permanent I/O processor failure
occurred
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
FCDEV
27658150
FRU List:
FCIOA
ANYBRDG
FRU List:
SVCDOCS
OPT_CLN
2765FF3D
27658151
I/O processor Licensed Internal Code
error
Incorrect hardware configuration change
has been detected.
Recovered IOA error
FRU List:
FCIOA
ANYBRDG
FRU List:
AJDGP01
OPT_CLN
FCIOA
27663020
IOP
OPT_CLN
27658155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
OPT_CLN
27658156
FRU List:
AJDGP01
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
FRU List:
SVCDOCS
27663100
FCIOA
I/O processor detected a configuration
error
I/O processor card detected interface
error
FRU List:
FCINTF
A permanent I/O processor failure
occurred
ANYFC
FCIOA
OPT_CLN
FCIOA
OPT_CLN
Chapter 4. 2xxx Reference Codes
227
27663120 • 27668156
27663120
I/O processor detected a port failure
FRU List:
FCPORT
27668145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
27668146
OPT_CLN
27663140
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
27663400
I/O processor card detected device error
Disk device detected recoverable error
FRU List:
FCDEV
27668150
A permanent I/O processor failure
occurred
FRU List:
FCIOA
ANYBRDG
OPT_CLN
FRU List:
FCDEV
27668151
FCINTF
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
IOP
276634FF
Format in progress
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
27668130
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
OPT_CLN
27668155
FRU List:
AJDGP01
FCIOA
OPT_CLN
27668156
27668140
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FRU List:
AJDGP01
FCIOA
27668141
IOA detected recoverable device error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
228
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
OPT_CLN
A permanent I/O processor failure
occurred
27669091 • 27878141
27669091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
27873120
FRU List:
FCPORT
FCIOA
FCDEV
OPT_CLN
FRU List:
SVCDOCS
27873140
27669092
I/O processor detected a port failure
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
SVCDOCS
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
27873400
I/O processor card detected device error
FRU List:
FCDEV
FCINTF
2766FF3D
Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
278734FF
27873020
I/O processor detected a configuration
error
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
27873100
FRU List:
FCINTF
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
27878130
FRU List:
SVCDOCS
I/O processor card detected interface
error
Format in progress
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
27878140
Recovered Fibre Channel interface error
ANYFC
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FCIOA
27878141
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.
IOA detected recoverable device error
Chapter 4. 2xxx Reference Codes
229
27878145 • 280D3100
27878145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
OPT_CLN
27878146
Disk device detected recoverable error
A permanent I/O processor failure
occurred
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
27879092
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
FCIOA
ANYBRDG
OPT_CLN
27878151
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
FRU List:
FCDEV
27878150
27879091
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
SVCDOCS
2787FF3D
Recovered IOA error
FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
280D3020
27878155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
I/O processor detected a configuration
error
Servicer Response:
Either too many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
FRU List:
SVCDOCS
OPT_CLN
280D3100
27878156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FRU List:
FCINTF
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN
230
System reference codes (1xxx - Axxx)
I/O processor card detected interface
error
280D3120 • 280D8156
280D3120
I/O processor detected a port failure
FRU List:
FCPORT
280D8145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
280D8146
OPT_CLN
280D3140
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
280D3400
I/O processor card detected device error
Disk device detected recoverable error
FRU List:
FCDEV
280D8150
A permanent I/O processor failure
occurred
FRU List:
FCIOA
ANYBRDG
OPT_CLN
FRU List:
FCDEV
280D8151
FCINTF
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
IOP
280D34FF
Format in progress
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
280D8130
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
OPT_CLN
280D8155
FRU List:
AJDGP01
FCIOA
OPT_CLN
280D8156
280D8140
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
280D8141
IOA detected recoverable device error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
OPT_CLN
Chapter 4. 2xxx Reference Codes
231
280D9091 • 280E8141
280D9091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
280E3120
FRU List:
FCPORT
FCIOA
FCDEV
OPT_CLN
FRU List:
SVCDOCS
280E3140
280D9092
I/O processor detected a port failure
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
SVCDOCS
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
280E3400
I/O processor card detected device error
FRU List:
FCDEV
FCINTF
280DFF3D
Recovered IOA error
ANYFC
FRU List:
FCIOA
FCIOA
ANYBRDG
OPT_CLN
OPT_CLN
280E34FF
280E3020
I/O processor detected a configuration
error
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
280E3100
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
280E8130
FRU List:
SVCDOCS
I/O processor card detected interface
error
FRU List:
FCINTF
Format in progress
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
280E8140
Recovered Fibre Channel interface error
ANYFC
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FCIOA
280E8141
OPT_CLN
Servicer Response:
No actionrequired. This reference code is logged for
information only.
232
System reference codes (1xxx - Axxx)
IOA detected recoverable device error
280E8145 • 57043100
280E8145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
OPT_CLN
280E8146
Disk device detected recoverable error
A permanent I/O processor failure
occurred
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
280E9092
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
FCIOA
ANYBRDG
OPT_CLN
280E8151
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
FRU List:
FCDEV
280E8150
280E9091
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
SVCDOCS
280EFF3D
Recovered IOA error
FRU List:
FCIOA
FCIOA
ANYBRDG
IOP
OPT_CLN
OPT_CLN
57043020
280E8155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
I/O processor detected a configuration
error
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
FRU List:
SVCDOCS
OPT_CLN
57043100
280E8156
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
I/O processor card detected interface
error
FRU List:
FCINTF
ANYFC
FCIOA
FCIOA
OPT_CLN
OPT_CLN
Chapter 4. 2xxx Reference Codes
233
57043120 • 57048156
57043120
I/O processor detected a port failure
FRU List:
FCPORT
57048145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
FCIOA
OPT_CLN
FCDEV
57048146
OPT_CLN
57043140
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
57043400
I/O processor card detected device error
Disk device detected recoverable error
FRU List:
FCDEV
57048150
A permanent I/O processor failure
occurred
FRU List:
FCIOA
ANYBRDG
OPT_CLN
FRU List:
FCDEV
57048151
FCINTF
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
ANYFC
FCIOA
FCIOA
OPT_CLN
IOP
570434FF
Format in progress
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
57048130
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
OPT_CLN
57048155
FRU List:
AJDGP01
FCIOA
OPT_CLN
57048156
57048140
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FRU List:
AJDGP01
FCIOA
57048141
IOA detected recoverable device error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
234
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
OPT_CLN
A permanent I/O processor failure
occurred
57049091 • 2772B940
57049091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
SVCDOCS
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
SVCDOCS
5704FF3D
Recovered IOA error
FRU List:
FCIOA
ANYBRDG
57049092
Incorrect hardware configuration change
has been detected.
OPT_CLN
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
(2771, 2772) Reference codes
(2771, 2772) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
2771B904
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
One half of I/O adapter failed.
FRU List:
FI00719
Incompatible hardware detected.
FRU List:
FI00719
FI00718
AJDGP01
FI00718
2771B940
AJDGP01
2771B942
FI00719
2771B934
FI00718
2772B904
I/O adapter hardware error detected
FRU List:
FI00719
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FI00719
FI00718
2772B934
AJDGP01
FRU List:
FI00719
MA_BRDG
2771B941
FRU List:
FI00719
Incompatible hardware detected.
One half of I/O adapter failed.
FI00718
2772B940
I/O adapter hardware error detected
Chapter 4. 2xxx Reference Codes
235
2772B941 • 2803000A
FI00718
FRU List:
FI00719
AJDGP01
FI00718
2772B942
AJDGP01
FRU List:
FI00719
MA_BRDG
2772B941
One half of I/O adapter failed.
One half of I/O adapter failed.
FI00718
AJDGP01
FRU List:
FI00719
(2803) Model 185 and A50 reference (error) codes
Model 185 and A50 reference (error) codes
28030001
Real-time-clock not updating:
real-time-clock initializationrequired.
Servicer Response:
Set the time and date.
Note: This isnormally an informational message. If the
problem persists, replace the system backplane.
FRU List:
SYSBKP2
28030002
Bad time/date values
Servicer Response:
Set the time anddate.
Note: This is normally an informational message. If the
problem persists, replace the system backplane.
FRU List:
SYSBKP2
28030003
Real-time-clock not updating: not
correctable.
Servicer Response:
Replace the system backplane.
FRU List:
SYSBKP2
28030004
1. Set the time and date.
2. Refer to the actions under 28030001.
28030005
Real-time-clock battery error
Servicer Response:
Replacethe system backplane.
FRU List:
SYSBKP2
2803000A
The hypervisor function to get or set the
time-of-day (TOD) reported an error.
Servicer Response:
Errors reported against the real timeclock might be
caused by low battery voltage or (more rarely) power
outages that occur during normal system usage. These
errors are warnings that the real time clock data
content needs to be reestablished. Unless the error is
persistent, these errors do not require any FRU
replacement. When one of these errors occurs, the
system loses time and date information.
Reset the server time and date through the installed
operating system.
If the error is persistent, do the following:
1. Check for system firmware updates, and apply if
available.
Real-time-clock operating mode
parameters (for example,data mode)
changed.
Servicer Response:
Do the following:
2. Replace the system battery.
3. Replace the system backplane.
FRU List:
SYSBKP2
(281x) Reference codes
(281x) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
236
System reference codes (1xxx - Axxx)
281xB910 • 2849B933
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
281xB910
I/O adapter hardware error detected
FRU List:
FI00719
FI00730
FI00718
(2838, 2849) Reference codes
(2838, 2849) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
2838B904
I/O adapter Licensed Internal Code
failed.
2849B904
FRU List:
AJDGP01
FRU List:
AJDGP01
FI00719
FI00719
2838B930
I/O adapter Licensed Internal Code
failed.
2849B930
FRU List:
AJDGP01
FRU List:
AJDGP01
FI00718
FI00718
FI00719
FI00719
2838B931
I/O adapter hardware error detected
2849B931
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
AJDGP01
AJDGP01
MA_BRDG
MA_BRDG
2838B933
Incompatible hardware detected.
2849B933
FRU List:
FI00719
FRU List:
FI00719
AJDGP01
AJDGP01
I/O adapter Licensed Internal Code
failed.
I/O adapter Licensed Internal Code
failed.
I/O adapter hardware error detected
Incompatible hardware detected.
Chapter 4. 2xxx Reference Codes
237
283C1511 • 283C7624
(283C, 283D, 283F, 28B9, 28CB, 28CC, 28D2, 28DB, 28DF) Device
backplane reference codes
Device backplane reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
283C1511
A non-fatal error occurred on power
supply 1
283C3002
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
283C1515
A fatal error occurred on power supply
1
283C3109
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
283C1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
283C7611
Addressed device backplane failed to
respond to selection.
I/O adapter timed out a device
backplane command.
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
DISKFAN
283C7614
A fatal error occurred on fan 1
FRU List:
DISKFAN
FI01106
DEVBPLN
283C7621
283C1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
DISKFAN
FI01106
DEVBPLN
238
System reference codes (1xxx - Axxx)
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
283C7624
FRU List:
DISKFAN
A fatal error occurred on fan 2
283C7631 • 283D7614
283C7631
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
283C7634
283D1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
A fatal error occurred on fan 3
FRU List:
DISKFAN
DISKFAN
FI01106
DEVBPLN
283C8401
Removable media power fault
283D1525
FRU List:
DEVBPLN
283C8404
283CFFF4
System log entry only, no service action
required
Device backplane problem
FRU List:
DISKPWR
DISKFAN
FI01106
FRU List:
DEVBPLN
DEVBPLN
STORIOA
283D3002
FI01140
A non-fatal error occurred on power
supply 1
STORIOA
FI01140
FRU List:
DISKPWR
FI01106
DISKFAN
283D3109
FI01106
A fatal error occurred on power supply
1
STORIOA
FI01140
FRU List:
DISKPWR
FI01106
DISKFAN
283D7611
FI01106
DEVBPLN
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
DEVBPLN
283D1515
Addressed device backplane failed to
respond to selection
FRU List:
DEVBPLN
FI01106
283D1511
A fatal error occurred on power supply
2
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
283D7614
A fatal error occurred on fan 1
FRU List:
DISKFAN
Chapter 4. 2xxx Reference Codes
239
283D7621 • 283F3109
283D7621
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
283D7624
FI01106
DEVBPLN
A fatal error occurred on fan 2
FRU List:
DISKFAN
283D7631
DISKFAN
283F1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
DISKFAN
FI01106
DEVBPLN
283D7634
A fatal error occurred on fan 3
283F1525
FRU List:
DISKFAN
283D8401
Removable media power fault
FRU List:
DEVBPLN
A fatal error occurred on power supply
2
FRU List:
DISKPWR
DISKFAN
FI01106
283D8404
283DFFF4
System log entry only, no service action
required
DEVBPLN
Device backplane problem
283F3002
FRU List:
DEVBPLN
Addressed device backplane failed to
respond to selection
FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
283F1511
A non-fatal error occurred on power
supply 1
FRU List:
DISKPWR
283F3109
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
283F1515
A fatal error occurred on power supply
1
FRU List:
DISKPWR
240
System reference codes (1xxx - Axxx)
I/O adapter timed out a device
backplane command
283F7611 • 28B93109
283F7611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
283F7614
FI01106
DEVBPLN
28B91515
A fatal error occurred on fan 1
FRU List:
DISKFAN
A fatal error occurred on power supply
1
FRU List:
DISKPWR
DISKFAN
283F7621
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
283F7624
DEVBPLN
A fatal error occurred on fan 2
FRU List:
DISKFAN
283F7631
A fatal error occurred on redundant fan
3
DISKFAN
DEVBPLN
A fatal error occurred on fan 3
28B91525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106
283F8404
System log entry only, no service action
required
283FFFF4
Device backplane problem
DEVBPLN
28B93002
FRU List:
DEVBPLN
FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
28B91511
A non-fatal error occurred on power
supply 2
FI01106
FRU List:
DISKFAN
283F8401
28B91521
FRU List:
DISKPWR
FRU List:
DISKFAN
283F7634
FI01106
A non-fatal error occurred on power
supply 1
28B93109
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
Addressed device backplane failed to
respond to selection
I/O adapter timed out a device
backplane command
Chapter 4. 2xxx Reference Codes
241
28B97611 • 28CB3002
FI01140
28CB1511
FI01106
28B97611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
28B97614
FRU List:
DISKPWR
DISKFAN
FI01106
A fatal error occurred on fan 1
FRU List:
DISKFAN
28B97621
A non-fatal error occurred on power
supply 1
DEVBPLN
28CB1515
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
A fatal error occurred on power supply
1
FRU List:
DISKPWR
DISKFAN
FI01106
28B97624
A fatal error occurred on fan 2
FRU List:
DISKFAN
28B97631
28CB1521
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
28B97634
A fatal error occurred on fan 3
FRU List:
DISKPWR
FI01106
DEVBPLN
Removable media power fault
FRU List:
DEVBPLN
28B98404
A non-fatal error occurred on power
supply 2
DISKFAN
FRU List:
DISKFAN
28B98401
DEVBPLN
28CB1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
System log entry only, no service action
required
DISKFAN
FI01106
28B9FFF4
Device backplane problem
FRU List:
DEVBPLN
DEVBPLN
28CB3002
STORIOA
FI01140
FRU List:
DEVBPLN
FI01106
STORIOA
FI01140
FI01106
242
System reference codes (1xxx - Axxx)
Addressed device backplane failed to
respond to selection
28CB3109 • 28CC3002
28CB3109
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
FI01140
FI01106
28CC1511
STORIOA
FI01140
FRU List:
DISKPWR
FI01106
DISKFAN
28CB7611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
28CB7614
FI01106
DEVBPLN
28CC1515
A fatal error occurred on fan 1
FRU List:
DISKFAN
A non-fatal error occurred on power
supply 1
A fatal error occurred on power supply
1
FRU List:
DISKPWR
DISKFAN
28CB7621
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
28CB7624
DEVBPLN
A fatal error occurred on fan 2
FRU List:
DISKFAN
28CB7631
A fatal error occurred on redundant fan
3
A non-fatal error occurred on power
supply 2
DISKFAN
FI01106
DEVBPLN
A fatal error occurred on fan 3
FRU List:
DISKFAN
28CB8401
28CC1521
FRU List:
DISKPWR
FRU List:
DISKFAN
28CB7634
FI01106
28CC1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
Removable media power fault
DISKFAN
FRU List:
DEVBPLN
FI01106
28CB8404
System log entry only, no service action
required
28CBFFF4
Device backplane problem
DEVBPLN
28CC3002
FRU List:
DEVBPLN
FRU List:
DEVBPLN
STORIOA
STORIOA
Addressed device backplane failed to
respond to selection
Chapter 4. 2xxx Reference Codes
243
28CC3109 • 28D21525
FI01140
28CCFFF4
FRU List:
DEVBPLN
FI01106
28CC3109
Device backplane problem
I/O adapter timed out a device
backplane command
STORIOA
FI01140
FRU List:
DEVBPLN
FI01106
STORIOA
28D21511
FI01140
FRU List:
DISKPWR
FI01106
28CC7611
A non-fatal error occurred on power
supply 1
A fatal error occurred on redundant fan
1
DISKFAN
FI01106
FRU List:
DISKFAN
DEVBPLN
28CC7614
A fatal error occurred on fan 1
28D21515
FRU List:
DISKFAN
28CC7621
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
28CC7624
FRU List:
DISKPWR
DISKFAN
FI01106
A fatal error occurred on fan 2
FRU List:
DISKFAN
28CC7631
A fatal error occurred on power supply
1
DEVBPLN
28D21521
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
DISKFAN
FI01106
28CC7634
A fatal error occurred on fan 3
DEVBPLN
FRU List:
DISKFAN
28D21525
28CC8401
Removable media power fault
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
28CC8404
System log entry only, no service action
required
FI01106
DEVBPLN
244
System reference codes (1xxx - Axxx)
A fatal error occurred on power supply
2
28D23002 • 28DB1521
28D23002
Addressed device backplane failed to
respond to selection
FRU List:
DEVBPLN
STORIOA
28D28401
Removable media power fault
FRU List:
DEVBPLN
28D28404
System log entry only, no service action
required
28D2FFF4
Device backplane problem
FI01140
FI01106
28D23109
FRU List:
DEVBPLN
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
STORIOA
FI01140
FI01106
STORIOA
FI01140
28DB1511
FI01106
FRU List:
DISKPWR
28D27611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
A non-fatal error occurred on power
supply 1
DISKFAN
FI01106
DEVBPLN
28D27614
A fatal error occurred on fan 1
FRU List:
DISKFAN
28D27621
28DB1515
A fatal error occurred on redundant fan
2
FI01106
A fatal error occurred on fan 2
FRU List:
DISKFAN
28D27631
FRU List:
DISKFAN
DEVBPLN
28DB1521
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
28D27634
FRU List:
DISKPWR
DISKFAN
FRU List:
DISKFAN
28D27624
A fatal error occurred on power supply
1
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
DISKFAN
A fatal error occurred on fan 3
FI01106
DEVBPLN
Chapter 4. 2xxx Reference Codes
245
28DB1525 • 28DF1515
28DB1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
28DB7631
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
DISKFAN
28DB7634
A fatal error occurred on fan 3
FRU List:
DISKFAN
FI01106
DEVBPLN
28DB8401
28DB3002
Addressed device backplane failed to
respond to selection
FRU List:
DEVBPLN
Removable media power fault
FRU List:
DEVBPLN
28DB8404
System log entry only, no service action
required
FI01140
28DBFFF4
Device backplane problem
FI01106
FRU List:
DEVBPLN
STORIOA
28DB3109
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
STORIOA
FI01140
FI01106
STORIOA
28DF1511
FI01140
FRU List:
DISKPWR
FI01106
28DB7611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
28DB7614
DISKFAN
FI01106
DEVBPLN
A fatal error occurred on fan 1
FRU List:
DISKFAN
28DB7621
28DF1515
FRU List:
DISKPWR
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
DISKFAN
FI01106
DEVBPLN
28DB7624
A fatal error occurred on fan 2
FRU List:
DISKFAN
246
A non-fatal error occurred on power
supply 1
System reference codes (1xxx - Axxx)
A fatal error occurred on power supply
1
28DF1521 • 28DFFFF4
28DF1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
FRU List:
DISKFAN
28DF7614
FRU List:
DISKFAN
DISKFAN
FI01106
28DF7621
DEVBPLN
28DF1525
A fatal error occurred on fan 1
A fatal error occurred on power supply
2
FRU List:
DISKFAN
28DF7624
FRU List:
DISKPWR
A fatal error occurred on redundant fan
2
A fatal error occurred on fan 2
FRU List:
DISKFAN
DISKFAN
28DF7631
FI01106
FRU List:
DISKFAN
DEVBPLN
28DF3002
A fatal error occurred on redundant fan
3
Addressed device backplane failed to
respond to selection
28DF7634
FRU List:
DEVBPLN
FRU List:
DISKFAN
STORIOA
28DF8401
FI01140
FRU List:
DEVBPLN
A fatal error occurred on fan 3
Removable media power fault
FI01106
28DF3109
28DF8404
System log entry only, no service action
required
28DFFFF4
Device backplane problem
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
FI01106
28DF7611
A fatal error occurred on redundant fan
1
(2847) Reference codes
(2847) Reference codes
If the error is reported on the control panel, the unit reference code is characters 5 through 8 of the top 16
character line of function 11. If the error is reported on the console, the unit reference code is the 4
rightmost characters of word 1.
Chapter 4. 2xxx Reference Codes
247
28470A17 • 28473087
28470A17
A permanent I/O processor failure
occurred
AJDGP01
28473002
FRU List:
IOP
Addressed device is not responding
FRU List:
FCPORT
MA_BRDG
FCDEV
AJDGP01
FCIOA
AJDG301
FCINTF
28470A22
I/O processor detected a storage transfer
error
OPT_CLN
FRU List:
AJDGP01
28473006
AJDG301
FRU List:
IOP
IOP
ANYBUS
MA_BRDG
FCIOA
28471307
I/O processor resource not available
FRU List:
AJDGP01
28471310
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
28473000
OPT_CLN
28473080
AJDG301
System bus error
A permanent I/O processor failure
occurred
FRU List:
FCIOA
28473081
System log entry only, no service action
required
28473084
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
IOP
IOP
MA_BRDG
FCIOA
OPT_CLN
MA_BRDG
28473001
Not valid condition in I/O Processor
Licensed Internal Code
Servicer Response:
The Licensed Internal Code found a condition that
should not have occurred.
FRU List:
IOP
OPT_CLN
28473087
Servicer Response:
The Licensed Internal Code could not allocate resources
on the I/O processor card.
FRU List:
248
System reference codes (1xxx - Axxx)
I/O processor resource not available
28473100 • 28476082
AJDGP01
28473501
AJDG301
FCIOA
FRU List:
AJDGP01
OPT_CLN
IOP
28473100
I/O processor card detected interface
error
28476070
FRU List:
FCINTF
FRU List:
IOP
ANYFC
28476071
FCIOA
I/O processor timed out a device
command
28476072
FRU List:
FCDEV
FRU List:
AJDGP01
FCINTF
IOP
FCIOA
28476075
OPT_CLN
FRU List:
AJDGP01
28473120
A permanent I/O processor failure
occurred
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
OPT_CLN
28473109
I/O processor Licensed Internal Code
error
I/O processor detected a port failure
FRU List:
FCPORT
28476076
I/O processor Licensed Internal Code
error
I/O processor resource not available
I/O processor card detected media error
FRU List:
AJDG301
FCIOA
AJDGP01
FCDEV
FCDEV
OPT_CLN
28476081
28473200
FRU List:
FCDEV
FCIOA
A disk device reported a failure
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOP
28476082
OPT_CLN
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
IOP
Chapter 4. 2xxx Reference Codes
249
28476083 • 2847B3B1
28476083
I/O processor Licensed Internal Code
error
28478156
FRU List:
AJDGP01
FRU List:
AJDGP01
IOP
FCIOA
28476085
I/O processor Licensed Internal Code
error
OPT_CLN
28478200
FRU List:
AJDGP01
IOP
FRU List:
AJDGP01
MA_BRDG
IOP
28476200
A permanent IOA hardware error
occurred
FRU List:
FCIOA
IOA LID is not valid
IOP
AJDGP01
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
OPT_CLN
28478301
Not valid condition in I/O Processor
Licensed Internal Code
Servicer Response:
The Licensed Internal Code found a condition that
should not have occurred.
IOP
28478150
A permanent I/O processor failure
occurred
FRU List:
FCIOA
FRU List:
FCIOA
AJDGP01
ANYBRDG
IOP
OPT_CLN
OPT_CLN
28478155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
OPT_CLN
250
I/O processor card or Licensed Internal
Code error
FRU List:
FCIOA
FRU List:
AJDGP01
28478100
28478300
I/O processor Licensed Internal Code
error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
OPT_CLN
28476201
A permanent I/O processor failure
occurred
System reference codes (1xxx - Axxx)
2847B3B1
FRU List:
IOP
A permanent I/O processor failure
occurred
2847B3B2 • 2847BE00
2847B3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
2847B935
Unknown hardware detected
FRU List:
FCIOA
AJDGP01
2847B3B3
A permanent I/O processor failure
occurred
FRU List:
IOP
IOP
MA_BRDG
OPT_CLN
2847B3B4
A permanent I/O processor failure
occurred
FRU List:
IOP
2847B3B5
I/O processor detected a fault condition.
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
IOP
FCIOA
FRU List:
IOP
2847B3B6
2847BE00
MA_BRDG
A permanent I/O processor failure
occurred
OPT_CLN
FRU List:
IOP
2847B3B7
A permanent I/O processor failure
occurred
FRU List:
IOP
2847B3B8
Multi-adapter bridge error detected.
FRU List:
MA_BRDG
IOP
2847B3E0
I/O processor detected a fault condition.
FRU List:
IOP
MA_BRDG
2847B3E1
I/O processor detected a fault condition.
FRU List:
IOP
MA_BRDG
Chapter 4. 2xxx Reference Codes
251
28751511 • 28757614
(2875, 2876, 293C, 293D) Device backplane reference codes
(2875, 2876, 293C, 293D) Device backplane reference codes
28751511
A non-fatal error occurred on power
supply
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKPWR
DEVBPLN
FRU List:
SASEXP
DISKPWR
28753002
DEVBPLN
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
28751515
Addressed device backplane failed to
respond to selection
A non-fatal error occurred on power
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
SASEXP
SASCABL
FRU List:
STORIOA
DISKPWR
DEVBPLN
DEVBPLN
28753109
SASEXP
28751521
A non-fatal error occurred on power
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
I/O adapter timed out a device
backplane command
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
SASEXP
FRU List:
SASCABL
DISKPWR
STORIOA
DEVBPLN
DEVBPLN
SASEXP
28751525
A fatal error occurred on power supply
2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
252
System reference codes (1xxx - Axxx)
28757614
A fatal error occurred on fan 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
28757624 • 28761525
DISKFAN
28757624
A fatal error occurred on fan 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
28761511
A non-fatal error occurred on power
supply
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKFAN
FRU List:
28757634
A fatal error occurred on fan 3
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
FRU List:
SASEXP
DISKFAN
28757644
A fatal error occurred on fan 4
28761515
A non-fatal error occurred on power
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
FRU List:
DISKFAN
DISKPWR
28758401
Removable media power fault
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
SASEXP
FRU List:
28761521
DEVBPLN
28758404
System log entry only, no service action
required
2875FFF4
Device backplane problem
A non-fatal error occurred on power
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
FRU List:
SASEXP
SASCABL
STORIOA
SASEXP
28761525
A fatal error occurred on power supply
2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
Chapter 4. 2xxx Reference Codes
253
28763002 • 2876FFF4
FRU List:
28767624
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
FRU List:
DISKFAN
SASEXP
28763002
A fatal error occurred on fan 2
Addressed device backplane failed to
respond to selection
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
28767634
A fatal error occurred on fan 3
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKFAN
SASEXP
28767644
A fatal error occurred on fan 4
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
FRU List:
DISKFAN
DEVBPLN
28763109
I/O adapter timed out a device
backplane command
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
28768401
Removable media power fault
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DEVBPLN
SASEXP
28768404
System log entry only, no service action
required
2876FFF4
Device backplane problem
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
DEVBPLN
28767614
FRU List:
A fatal error occurred on fan 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
SASCABL
FRU List:
STORIOA
DISKFAN
DEVBPLN
254
System reference codes (1xxx - Axxx)
293C1511 • 293C7624
293C1511
A non-fatal error occurred on power
supply
DEVBPLN
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
FRU List:
293C3002
DISKPWR
Addressed device backplane failed to
respond to selection
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
FRU List:
SASEXP
293C1515
SASEXP
A non-fatal error occurred on power
supply 1
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
FRU List:
DEVBPLN
DISKPWR
293C3109
DEVBPLN
I/O adapter timed out a device
backplane command
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
FRU List:
293C1521
A non-fatal error occurred on power
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
SASEXP
SASCABL
STORIOA
DISKPWR
DEVBPLN
DEVBPLN
293C7614
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
293C1525
A fatal error occurred on power supply
2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKPWR
A fatal error occurred on fan 1
FRU List:
DISKFAN
293C7624
A fatal error occurred on fan 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
Chapter 4. 2xxx Reference Codes
255
293C7634 • 293D1525
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKFAN
293C7634
FRU List:
A fatal error occurred on fan 3
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
FRU List:
SASEXP
DISKFAN
293D1515
293C7644
A fatal error occurred on fan 4
A non-fatal error occurred on power
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
FRU List:
DISKFAN
DISKPWR
293C8401
Removable media power fault
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DEVBPLN
SASEXP
293D1521
DEVBPLN
293C8404
System log entry only, no service action
required
293CFFF4
Device backplane problem
A non-fatal error occurred on power
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
FRU List:
SASEXP
SASEXP
293D1525
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
FRU List:
DEVBPLN
DISKPWR
293D1511
A non-fatal error occurred on power
supply
Servicer Response:
256
A fatal error occurred on power supply
2
System reference codes (1xxx - Axxx)
DEVBPLN
293D3002 • 293DFFF4
FRU List:
SASEXP
293D3002
DISKFAN
Addressed device backplane failed to
respond to selection
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
293D7634
A fatal error occurred on fan 3
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
FRU List:
DISKFAN
SASEXP
293D7644
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
FRU List:
DISKFAN
DEVBPLN
293D3109
A fatal error occurred on fan 4
I/O adapter timed out a device
backplane command
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
293D8401
Removable media power fault
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
FRU List:
DEVBPLN
SASEXP
293D8404
System log entry only, no service action
required
293DFFF4
Device backplane problem
SASCABL
STORIOA
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
FRU List:
293D7614
A fatal error occurred on fan 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
SASCABL
FRU List:
STORIOA
DISKFAN
293D7624
A fatal error occurred on fan 2
DEVBPLN
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
Chapter 4. 2xxx Reference Codes
257
287FB9A0 • 28903084
(287F) Reference codes
(287F) Reference codes
1. Look at characters 5 through 8 of the top 16 character line of function 11 (4 rightmost characters of
word 1). These 4 characters are the unit reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
287FB9A0
I/O adapter hardware error detected
AJDGP01
FRU List:
FI00719
(2890) Reference codes
(2890) Reference codes
28900A17
A permanent I/O processor failure
occurred
FRU List:
IOP
28903000
An I/O adapter failure occurred.
FRU List:
IOP
AJDGP01
MA_BRDG
28903001
AJDG301
FRU List:
IOP
AJDGP01
28900A22
I/O adapter Licensed Internal Code
failed.
Adapter card storage error
FRU List:
AJDGP01
AJDGP01
28903006
An I/O adapter failure occurred.
FRU List:
IOP
AJDG301
IOP
ANYBUS
MA_BRDG
28903080
28901307
I/O adapter resource not available.
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FRU List:
AJDGP01
AJDG301
28903081
I/O adapter error; logged only.
28903084
An I/O adapter failure occurred.
28901310
I/O adapter resource not available.
Servicer Response:
The INS processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
FRU List:
AJDGP01
IOP
FRU List:
IOP
IOA
AJDGP01
MA_BRDG
258
System reference codes (1xxx - Axxx)
28903087 • 28906225
28903087
I/O adapter resource not available.
FRU List:
AJDGP01
28906202
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
AJDG301
IOP
NTUSER
28906210
IOA
28906070
An I/O adapter failure occurred.
FRU List:
IOP
28906071
FRU List:
AJDGP01
28906072
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
28906223
I/O adapter resource not available.
FRU List:
AJDGP01
AJDGP01
I/O adapter Licensed Internal Code
failed.
28906224
FRU List:
DISKIMG
IOP
AJDGP01
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
IOP
MEMORY
28906225
IOP
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
MA_BRDG
28906201
A permanent I/O processor failure
occurred
FRU List:
IOP
FRU List:
AJDGP01
28906085
A permanent I/O processor failure
occurred
IOP
IOP
28906083
I/O processor resource not available
FRU List:
AJDG301
28906222
FRU List:
AJDGP01
28906075
FRU List:
AJDGP01
28906221
I/O adapter Licensed Internal Code
failed.
I/O processor Licensed Internal Code
error
A permanent I/O processor failure
occurred
AJDG301
IOP
FRU List:
IOP
AJDGP01
Chapter 4. 2xxx Reference Codes
259
28906226 • 2890653A
28906226
I/O processor card detected device error
28906532
FRU List:
AJDG301
FRU List:
NTOPSYS
AS4NTDD
AJDGP01
28906227
A HostLAN error was detected
FRU List:
NTUSER
AS4NTDD
28906533
AJDGP01
FRU List:
NTUSER
IOP
NTOPSYS
28906228
Windows initiated a warm boot
FRU List:
AJDGP01
A Virtual SCSI error was detected
A Virtual SCSI error was detected
AS4NTDD
28906534
A Virtual SCSI error was detected
FRU List:
AS4NTDD
IOP
28906501
A Windows fatal error occurred
FRU List:
IOP
NTOPSYS
28906535
AJDGP01
28906502
AJDGP01
A Windows fatal error occurred
FRU List:
AJDGP01
A Virtual SCSI error was detected
FRU List:
NTUSER
NTDEVDR
AJDGP01
IOP
28906538
28906530
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
NTOPSYS
NTOPSYS
28906539
28906531
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2890653A
FRU List:
NTOPSYS
260
System reference codes (1xxx - Axxx)
A Virtual SCSI error was detected
2890653B • 28908301
AJDGP01
28906542
FRU List:
AJDG301
AS4NTDD
2890653B
Licensed Internal Code error detected.
A Virtual SCSI error was detected
FRU List:
NTUSER
AJDGP01
28906543
A Windows fatal error occurred
FRU List:
NTOPSYS
NTOPSYS
AS4NTDD
NTVSCSI
2890653C
A Virtual SCSI error was detected
28906580
FRU List:
AS4NTDD
A Windows fatal error occurred
FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2890653D
A Virtual SCSI error was detected
289065B0
FRU List:
NTUSER
A HostLAN error was detected
FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289065B1
2890653F
A Virtual SCSI error was detected
FRU List:
NTDEVDR
A HostLAN error was detected
FRU List:
NTLANDD
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289065B2
28906540
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A HostLAN error was detected
FRU List:
NTDEVDR
NTOPSYS
AJDGP01
AJDG301
AJDG301
28908301
28906541
FRU List:
IOP
A permanent I/O processor failure
occurred
An I/O adapter failure occurred.
FRU List:
AJDGP01
IOP
AJDGP01
Chapter 4. 2xxx Reference Codes
261
2890B3B1 • 2890B4B8
2890B3B1
A permanent I/O processor failure
occurred
FRU List:
IOP
2890B3E0
I/O processor detected a fault condition
FRU List:
IOP
MA_BRDG
2890B3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
2890B3B3
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
2890B4B1
I/O adapter hardware error detected
FRU List:
IOP
A permanent I/O processor failure
occurred
MEMORY
2890B4B2
Incompatible hardware detected.
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
2890B3B7
I/O adapter hardware error detected
FRU List:
IOP
FRU List:
IOP
2890B3B6
MA_BRDG
2890B4B0
FRU List:
IOP
2890B3B5
An I/O adapter failure occurred.
FRU List:
IOP
FRU List:
IOP
2890B3B4
2890B3E1
2890B4B3
Incompatible hardware detected.
FRU List:
IOA
A permanent I/O processor failure
occurred
2890B4B4
I/O adapter hardware error detected
FRU List:
IOP
FRU List:
IOP
IOA
2890B3B8
Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2890B4B5
IOP
FRU List:
AJDGP01
2890B3B9
A permanent I/O processor failure
occurred
FRU List:
IOP
IOP
2890B4B8
FRU List:
MEMORY
IOP
262
An I/O adapter failure occurred.
System reference codes (1xxx - Axxx)
Adapter card storage error
2890B4B9 • 2890BE00
2890B4B9
An I/O adapter failure occurred.
FRU List:
IOP
2890B4BC
2890BE00
An I/O adapter failure occurred.
FRU List:
AJDGP01
I/O adapter error; logged only.
FRU List:
IOP
IOP
IOA
MA_BRDG
IOA
2890B4BE
Adapter card storage error
FRU List:
MEMORY
IOP
2890B904
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
IOP
2890B935
Incompatible hardware detected.
FRU List:
IOA
AJDGP01
IOP
MA_BRDG
2890B960
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOA
2890B961
An error was detected on one of the
attached adapter cards.
FRU List:
IOA
IOP
AJDGP01
Chapter 4. 2xxx Reference Codes
263
28920A17 • 28926070
(2892) Reference codes
(2892) Reference codes
28920A17
A permanent I/O processor failure
occurred
FRU List:
IOP
28923000
An I/O adapter failure occurred.
FRU List:
IOP
AJDGP01
MA_BRDG
28923001
AJDG301
FRU List:
IOP
AJDGP01
28920A22
I/O adapter Licensed Internal Code
failed.
Adapter card storage error
FRU List:
AJDGP01
AJDGP01
28923006
An I/O adapter failure occurred.
FRU List:
IOP
AJDG301
IOP
ANYBUS
MA_BRDG
28923080
28921307
I/O adapter resource not available.
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FRU List:
AJDGP01
AJDG301
28923081
I/O adapter error; logged only.
28923084
An I/O adapter failure occurred.
28921310
I/O adapter resource not available.
Servicer Response:
The INS processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
FRU List:
AJDGP01
IOP
FRU List:
IOP
IOA
AJDGP01
MA_BRDG
28921317
I/O processor card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates to replace hardware, then
replace hardware. If the Failing Item indicates
SVCDOCS, then do NOT replace hardware. This is a
recoverable error. If the resource is not operable, use
Hardware Service Manager to re-IPL the resource.
Perform the VRYCFG command to Vary On the NWSD.
FRU List:
SVCDOCS
28923087
FRU List:
AJDGP01
AJDG301
NTUSER
IOA
28926070
FRU List:
264
System reference codes (1xxx - Axxx)
I/O adapter resource not available.
An I/O adapter failure occurred.
28926071 • 28926225
IOP
28926071
28926204
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
28926072
FRU List:
AJDGP01
I/O adapter resource not available.
28926222
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
IOP
28926223
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
AJDGP01
28926224
A permanent I/O processor failure
occurred
FRU List:
DISKIMG
MA_BRDG
A permanent I/O processor failure
occurred
FRU List:
IOP
AJDGP01
IOP
MEMORY
AJDGP01
28926202
A permanent I/O processor failure
occurred
FRU List:
IOP
IOP
28926201
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
IOP
28926085
I/O processor resource not available
FRU List:
AJDG301
FRU List:
AJDGP01
28926083
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
28926221
IOP
28926075
FRU List:
IOP
28926210
I/O adapter Licensed Internal Code
failed.
I/O adapter failure due to a thermal
condition
28926225
I/O processor Licensed Internal Code
error
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FRU List:
AJDGP01
AJDG301
IOP
IOP
Chapter 4. 2xxx Reference Codes
265
28926226 • 2892653A
28926226
I/O processor card detected device error
28926532
FRU List:
AJDG301
FRU List:
NTOPSYS
AS4NTDD
AJDGP01
28926227
A HostLAN error was detected
FRU List:
NTUSER
AS4NTDD
28926533
AJDGP01
FRU List:
NTUSER
IOP
NTOPSYS
28926228
Windows initiated a warm boot
FRU List:
AJDGP01
A Virtual SCSI error was detected
A Virtual SCSI error was detected
AS4NTDD
28926534
A Virtual SCSI error was detected
FRU List:
AS4NTDD
IOP
28926501
A Windows fatal error occurred
FRU List:
IOP
NTOPSYS
28926535
AJDGP01
28926502
AJDGP01
A Windows fatal error occurred
FRU List:
AJDGP01
A Virtual SCSI error was detected
FRU List:
NTUSER
NTDEVDR
AJDGP01
IOP
28926538
28926530
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
NTOPSYS
NTOPSYS
28926539
28926531
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
AS4NTDD
AS4NTDD
NTOPSYS
NTOPSYS
AJDGP01
AJDGP01
2892653A
FRU List:
NTOPSYS
266
System reference codes (1xxx - Axxx)
A Virtual SCSI error was detected
2892653B • 28928301
AJDGP01
28926542
FRU List:
AJDG301
AS4NTDD
2892653B
Licensed Internal Code error detected.
A Virtual SCSI error was detected
FRU List:
NTUSER
AJDGP01
28926543
A Windows fatal error occurred
FRU List:
NTOPSYS
NTOPSYS
AS4NTDD
NTVSCSI
2892653C
A Virtual SCSI error was detected
28926580
FRU List:
AS4NTDD
A Windows fatal error occurred
FRU List:
DISKIMG
AJDGP01
IOP
NTOPSYS
AJDGP01
2892653D
A Virtual SCSI error was detected
289265B0
FRU List:
NTUSER
A HostLAN error was detected
FRU List:
NTLANDD
NTDEVDR
NTOPSYS
AJDGP01
289265B1
2892653F
A Virtual SCSI error was detected
FRU List:
NTDEVDR
A HostLAN error was detected
FRU List:
NTLANDD
NTOPSYS
NTOPSYS
AJDG301
AJDG301
289265B2
28926540
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A HostLAN error was detected
FRU List:
NTDEVDR
NTOPSYS
AJDGP01
AJDG301
AJDG301
28928301
28926541
FRU List:
IOP
A permanent I/O processor failure
occurred
An I/O adapter failure occurred.
FRU List:
AJDGP01
IOP
AJDGP01
Chapter 4. 2xxx Reference Codes
267
2892B3B1 • 2892B4B8
2892B3B1
A permanent I/O processor failure
occurred
FRU List:
IOP
2892B3E0
I/O processor detected a fault condition
FRU List:
IOP
MA_BRDG
2892B3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
2892B3B3
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
2892B4B1
I/O adapter hardware error detected
FRU List:
IOP
A permanent I/O processor failure
occurred
MEMORY
2892B4B2
Incompatible hardware detected.
FRU List:
IOP
A permanent I/O processor failure
occurred
FRU List:
IOP
2892B3B7
I/O adapter hardware error detected
FRU List:
IOP
FRU List:
IOP
2892B3B6
MA_BRDG
2892B4B0
FRU List:
IOP
2892B3B5
An I/O adapter failure occurred.
FRU List:
IOP
FRU List:
IOP
2892B3B4
2892B3E1
2892B4B3
Incompatible hardware detected.
FRU List:
IOA
A permanent I/O processor failure
occurred
2892B4B4
I/O adapter hardware error detected
FRU List:
IOP
FRU List:
IOP
IOA
2892B3B8
Multi-adapter bridge error detected.
MEMORY
FRU List:
MA_BRDG
2892B4B5
IOP
FRU List:
AJDGP01
2892B3B9
A permanent I/O processor failure
occurred
FRU List:
IOP
IOP
2892B4B8
FRU List:
MEMORY
IOP
268
An I/O adapter failure occurred.
System reference codes (1xxx - Axxx)
Adapter card storage error
2892B4B9 • 2892BE00
2892B4B9
An I/O adapter failure occurred.
FRU List:
IOP
2892B4BC
2892BE00
An I/O adapter failure occurred.
FRU List:
AJDGP01
I/O adapter error; logged only.
FRU List:
IOP
IOP
IOA
MA_BRDG
IOA
2892B4BE
Adapter card storage error
FRU List:
MEMORY
IOP
2892B904
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
IOP
2892B935
Incompatible hardware detected.
FRU List:
IOA
AJDGP01
IOP
MA_BRDG
2892B960
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOA
2892B961
An error was detected on one of the
attached adapter cards.
FRU List:
IOA
IOP
AJDGP01
Chapter 4. 2xxx Reference Codes
269
2B200x31 • 2B2x00EE
(2B2x) Model 185 and A50 reference (error) codes
Model 185 and A50 reference (error) codes
2B200x31
Processor x is faulty
Servicer Response:
Replace the systembackplane.
FRU List:
SYSBKP2
2B208888
Operating system termination request
received
Servicer Response:
Informational message.
2B2x00EE
An exception error has been reported on
a processor
Servicer Response:
The type of interrupt that caused the exception is
specified by the x as follows:
x Description ------------------- 0 Unknown
interrupt 1 System reset interrupt (SRI) 2 Machine
check interrupt (MCI) 3 Data storage interrupt
(DSI) 4 Instruction storage interrupt (ISI) 5
External interrupt (EXI) 6 Alignment interrupt
(ALI) 7 Program interrupt (SRI) 8 Floating
unavailable interrupt (FUI)
Do the following:
1. Check for system firmware updates, and apply if
available.
2. Replace the system backplane.
FRU List:
SYSBKP2
270
System reference codes (1xxx - Axxx)
Chapter 5. 3xxx Reference Codes
3xxx Reference Codes
(3490) Tape unit reference codes
(3490) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
34900xxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to analyze the problem.
34901xxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to analyze the problem.
34902000
Tape path dirty or write identification
record error
Servicer Response:
Clean the tape path using the cleaning procedures in
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
Usethe 3490 Tape Unit service information to continue
analyzing the problem.
FRU List:
MHK0001DHK0002
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to analyze the problem.
34902001
34902003
Tape path dirty or write data check error
Servicer Response:
Clean thetape path using the cleaning procedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
Use the 3490Tape Unit service information to continue
analyzing the problem.
FRU List:
MHK0001DHK0002
© Copyright IBM Corp. 2007, 2008
34902008
Tape path dirty or read data check error
Servicer Response:
Clean thetape path using the cleaning procedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
Use the 3490 Tape Unit service information to continue
analyzing the problem.
FRU List:
MHK0001DHK0002
34902009
Tape path dirty or read identification
record error
Servicer Response:
271
34902010 • 34909100
Clean the tape path using the cleaning procedures in
the 3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
Usethe 3490 Tape Unit service information to continue
analyzing the problem.
FRU List:
MHK0001DHK0002
34902010
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
34902014
Recoverable tape unit failure; logged
only
Servicer Response:
No actionrequired. This reference code is logged for
information only.
34902015
3490206x
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
349021xx
Use the 3490 Tape Unit service information to continue
analyzing the problem.
FRU List:
DHK0002
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
349022xx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
349023xx
Tape Library failure
Servicer Response:
Use the 3494 Tape Library DataserverMaintenance
Information to analyze the problem.
34909020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Before exchanging any parts, verify that the following
conditions are not present:
v Tape and DASD devices attached to the same type
6501 I/O processor
v A device type or model that is not given support
FI00856
FRU List:
UHKCNFG
FI00845
FI00851
Write Protect violation reported by tape
unit; loggedonly
Servicer Response:
No action required. This reference code is logged for
informationonly.
3490202x
Tape unit failure
Tape unit failure
Servicer Response:
Clean the tape path using the cleaningprocedures in the
3490 Magnetic Tape Subsystem Operator’s Guide,
GA32-0124.
34902017
Tape unit failure
Tape unit failure
FI00130
34909100
Interface error detected by I/O processor
or by tapeunit
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
3490205x
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
FRU List:
FI00851
FI00856
05H3834
272
System reference codes (1xxx - Axxx)
34909200 • 34909350
EXTSCSI
FI00856
61G8324
FI00130
34909200
I/O processor addressed the tape unit;
no response
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
34909300
Tape unit failure
FRU List:
DHK0002
34909301
Tape device failure, redundancy lost
Servicer Response:
The tape unit detected a hardware failure that does not
prevent the tape unit from completing the present
operation.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
See the 3590 Tape Unit service information to
determine the failing item.
FRU List:
FI00851
FRU List:
DHK0002
FI00856
34909302
05H3834
Servicer Response:
If the system is operational, take a dump of the I/O
processor data. For more information, see the Service
Functions located in your host system’s service guide,
or contact your next level of support for assistance.
EXTSCSI
61G8324
34909201
I/O processor Licensed Internal Code
error
Tape unit command timeout
Servicer Response:
Before exchanging any parts,do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00851
FRU List:
FI00130
34909310
Licensed Internal Code for the tape unit
is not correct
FRU List:
FI00851
FI00130
34909320
Tape device Licensed Internal Code
failure
Servicer Response:
Do thefollowing:
FI00856
1. Take a dump of the tape device Licensed Internal
Code (see the 3490 Tape Drive service information).
05H3834
2. Power off the tape unit. Then power on the tape
unit to resume operation.
EXTSCSI
FRU List:
FI00851
61G8324
34909210
FRU List:
FI00851
Illegal or unsupported tape unit
response
34909350
Tape unit detected a read or write error
on tape medium
Servicer Response:
Chapter 5. 3xxx Reference Codes
273
34909351 • 34909900
A permanent read or write error occurred, and the tape
unit determined that the tape cartridge is defective.
Exchange the tape cartridge.
FRU List:
MHKTMEDUHKCLN
34909801
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
FI00851
34909802
34909351
I/O processor Licensed Internal Code
error
Servicer Response:
If the system is operational, take a dump of the I/O
processor data. For more information, see Service
Functions located in your host system’s service guide,
or contact your next level of support for assistance
Servicer Response:
No action required. This reference code is logged for
informationonly.
34909803
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
FRU List:
FI00130
34909355
I/O processor successfully recovered
from temporaryerror
The data format is incorrect; the tape
cannot be read
34909810
Problem analysis has determined a part
should be replaced.
Servicer Response:
The tape device does not give support to the data
format on the tape cartridge. Re-initialize the tape
cartridge or use a different tape cartridge.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
FRU List:
MHKTMEDUHKCLN
34909899
FI00851
34909500
I/O processor Licensed Internal Code
error.
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
Servicer Response:
If the system is operational, take a dump of the I/O
processor data. For more information, see Service
Functions located in your host system’s service guide,
or contact your next level of support for assistance
FRU List:
UHKFIXD
FRU List:
FI00130
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
349096xx
Tape unit failure
34909900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
34909800
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
274
System reference codes (1xxx - Axxx)
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
3490Axxx • 34942301
3490Axxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490Bxxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490Cxxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490Dxxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490Exxx
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490F00x
Tape unit failure
Servicer Response:
Use online problem analysis andthe 3490 Tape Unit
service information to continue analyzing the problem.
3490FFD5
Device error reported; tape I/O processor
Verifythe following:
1. That power is switched on in the 3490 Tape Unit
Rack:
v Set the 3490 Rack Unit Emergency Power Off
switch to the On position.
v Ensure that the 3490 Rack Enable/Off switch is
set to the Enable position.
v Press the 3490 Rack Power On button.
2. Verify the following on 3490 Tape Unit:
v The Channel Enable/Disable switches are set to
the Enable position.
v The Normal/Test switch is set to the Normal
position.
v The CU Online/Offline switch is set to the Online
position.
v The Drive Address Online/Offline switches are
set to the Online position.
v The Drive DC Power switches are set to the On
position.
If you are attempting to perform an IPL from the
device that had the error, verify that the drive control
unit address switch has an address of hexadecimal 7
and the drive unit address switch has an address of 0.
Use the 3490 Tape Unit service information to continue
analyzing the problem.
FRU List:
UHK0003DHK0002
3490FFF6
Volume statistics; logged only
Servicer Response:
No action required.This reference code is logged for
information only.
Servicer Response:
(3494) Tape library reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the 3494 Library Manager console for error indications. Refer to the 3494 service information to
resolve any error indications.
3. Attempt the failing operation again.
4. Does the operation complete successfully?
v Yes: The problem has been corrected. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
34942301
Library device failure.
Servicer Response:
Chapter 5. 3xxx Reference Codes
275
34942303 • 34942321
Library attachment facilityequipment check.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
FRU List:
3494
34942303
Library device failure. Library
equipment check.
Servicer Response:
Library equipment check.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
Library device failure
Servicer Response:
Device control unit and librarymanager Licensed
Internal Code are incompatible. Use the 3494 Tape
Library Dataserver Maintenance Information and
follow the procedures for analyzing a ″LIBRARY
PROBLEM - NO ERROR MESSAGE.″
FRU List:
DHALIBC
FRU List:
3494
34942310
Library device failure. Library vision
failure.
Servicer Response:
Library vision failure.
Library device requires operator
intervention.
Servicer Response:
Putthe library into pause mode and perform the
intervention indicated on the library manager console.
34942311
DHADEVC
34942306
34942309
Library device requires operator
intervention.
Servicer Response:
Putthe library into pause mode and perform the
intervention indicated on the library manager console.
34942319
Tape unit failure.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
Servicer Response:
Use the tape unit service informationto analyze the
failure.
FRU List:
3494
FRU List:
FI00851
34942307
Library device failure. Library vision
failure.
Servicer Response:
Library vision failure.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
FRU List:
3494
34942308
Library device failure.
Servicer Response:
Library manager equipmentcheck.
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY MANAGER HARDWARE PROBLEM″
FRU List:
3494
276
System reference codes (1xxx - Axxx)
34942321
Library enclosure environmental alert
was detected.
Servicer Response:
Use the 3494 Tape Library Dataserver Maintenance
Information and follow the procedures for analyzing a
″LIBRARY PROBLEM - NO ERROR MESSAGE.″
FRU List:
3494
35709020 • 35709102
(3570) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
35709020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Before exchanging any parts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
processor that does not support tape and DASD
devices at the same time.
v A device type or model that is not given support.
35709101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
FRU List:
UHZCNFGDHZDEV
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
FI00130
5. refer to the tape device service documentation for
additonal problem analysis procedures.
35709100
Interface error detected by I/O processor
or by tapeunit
FRU List:
FCIOA
Servicer Response:
Before exchanging any parts, do the following:
FCDEV
1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
FCCABLE
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
35709102
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
DHZDEV
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
DHZDEV
FI00131
FCGATE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324
Chapter 5. 3xxx Reference Codes
277
35709200 • 35709301
35709200
I/O processor addressed the tape unit;
no response
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
DHZDEV
FI00131
05H3834
EXTSCSI
FRU List:
DHZDEV
61G8324
FI00131
35709210
05H3834
Illegal or unsupported tape unit
response
FRU List:
DHZDEV
EXTSCSI
FI00131
61G8324
FI00130
35709201
Tape unit command timeout
Servicer Response:
Before exchanging any parts,do the following:
35709211
1. Ensure that the device is powered on.
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
FRU List:
FCGATE
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCIOA
Gateway device detected a bus protocol
error
DHZDEV
FRU List:
DHZDEV
ANYFC
FI00131
FCCABLE
05H3834
EXTSCSI
EXTSCSI
61G8324
61G8324
35709300
35709202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
278
System reference codes (1xxx - Axxx)
Tape unit failure
FRU List:
DHZDEV
35709301
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
35709302 • 35709801
Refer to the 3570 Tape Unit service information to
determine the failing item.
FRU List:
DHZDEV
35709302
I/O processor Licensed Internal Code
error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
FI00130
35709303
Gateway device failure
35709350
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred, and the tape
unit determined that the tape cartridge is defective.
Exchange the tape cartridge.
FRU List:
MHZTMEDUHZCLN DHZDEV
35709351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
MHZTMEDUHZCLN DHZDEV
FRU List:
FCGATE
35709355
35709310
Licensed Internal Code for the tape unit
is not correct.
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit does not give support to the data format
on the tape cartridge. Use a different tape cartridge.
FRU List:
DHZDEV
FRU List:
UHZUSERMHZTMED UHZCLN DHZDEV
FI00130
35709500
35709320
Tape device Licensed Internal Code
failure
I/O processor Licensed Internal Code
error.
Servicer Response:
Performthe following:
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
1. Take a dump of the tape unit Licensed Internal
Code (see the 3570 Tape Unit service information).
FRU List:
FI00130
2. Power off the tape unit. Then power on the tape
unit to resume operation.
35709800
3. Ask your next level of support for assistance.
FRU List:
FI00130
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
DHZDEV
35709801
35709321
Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
FRU List:
FCCODE
Chapter 5. 3xxx Reference Codes
279
35709802 • 358x9020
35709802
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
35709803
I/O processor successfully recovered
from temporaryerror
FRU List:
UHZFIXD
35709900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
Servicer Response:
No action required. This reference code is logged for
informationonly.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
35709810
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
35709899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UHZUSER
3570FFF6
Tape volume statistics logged (no action
required).
(358x, 3592) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
358x3202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
280
System reference codes (1xxx - Axxx)
FI00871
358x9020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
358x9100 • 358x9201
FRU List:
UH7CNFG
358x9102
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FI00871
PTFSRCH
358x9100
Gateway device detected a SCSI
interface error
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FCGATE
FI00872
DEVTERM
358x9200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
FRU List:
FI00871
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FI01112
FI00872
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
DEVTERM
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
358x9101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
FRU List:
FI00871
FI01112
FI00872
DEVTERM
3. If there is a hub attached, verify that the hub is
operational.
358x9201
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
5. refer to the tape device service documentation for
additonal problem analysis procedures.
1. Ensure that the device is powered on.
FRU List:
FCIOA
Tape unit command timeout
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FCDEV
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FCCABLE
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
Chapter 5. 3xxx Reference Codes
281
358x9202 • 358x9320
FI00872
DEVTERM
DEVTERM
358x9300
FRU List:
FI00871
MH7TMED
358x9202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
358x9301
FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
358x9302
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI01112
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
FRU List:
MH7TMED
FI00872
FI00871
DEVTERM
Illegal or unsupported tape unit
response
FRU List:
FI00871
358x9303
FRU List:
FCGATE
PTFSRCH
358x9310
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FI00871
358x9320
FRU List:
FI00130
FI00871
FI00871
FCCABLE
FI00872
System reference codes (1xxx - Axxx)
Licensed Internal Code for the tape unit
is not correct.
FRU List:
PTFSRCH
FCIOA
ANYFC
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FI01112
282
Tape device failure or media error
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
FI00871
358x9211
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
358x9210
Tape unit failure
Tape device Licensed Internal Code
failure
358x9321 • 358x9899
358x9321
Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FRU List:
FCCODE
358x9500
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data.
FRU List:
PTFSRCH
358x9800
358x9350
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
Licensed Internal Code error.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
358x9801
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
MH7TMED
UH7CLN
358x9802
FI00871
358x9351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
358x9803
System successfully recovered from
temporary I/O error
FRU List:
MH7TMED
Servicer Response:
No action required. This reference code is logged for
information only.
UH7CLN
358x9804
FI00871
358x9355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
358x9810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
358x9899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
Chapter 5. 3xxx Reference Codes
283
358x9900 • 35929102
358x9900
Licensed Internal Code for tape unit
was not upgraded
FI00871
PTFSRCH
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
35929100
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
UH7USER
358x9901
Interface error detected by system or by
tape unit
Tape performance statistics logged.
FRU List:
FI00871
Servicer Response:
No action required. This reference code is logged for
information only.
FI01112
358x9902
DEVTERM
An IOP dump was initiated
Servicer Response:
No action required.
FI00872
35929101
Fibre Channel interface error detected
358xFFF6
Tape volume statistics logged (no action
required)
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
35923202
Tape unit configuration error
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
FRU List:
FCIOA
FI00871
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
FRU List:
UH7CNFG
284
3. If there is a hub attached, verify that the hub is
operational.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FRU List:
UH7CNFG
35929020
2. Clean the Fibre Channel connectors.
System reference codes (1xxx - Axxx)
FCDEV
FCCABLE
35929102
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
35929200 • 35929211
FI00871
35929202
FCGATE
Tape unit failed after Licensed Internal
Code was loaded
FI00872
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
DEVTERM
1. Ensure that the device is powered on.
35929200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI00872
FRU List:
FI00871
DEVTERM
35929210
FI01112
FRU List:
FI00871
FI00872
DEVTERM
35929201
Illegal or unsupported tape unit
response
FI01112
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
PTFSRCH
35929211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
FI00871
FRU List:
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
Chapter 5. 3xxx Reference Codes
285
35929300 • 35929355
35929300
Tape unit failure
FRU List:
FI00871
35929301
35929350
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
35929302
Tape device failure or media error
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
UH7CLN
FI00871
35929351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED
Gateway device failure
UH7CLN
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FI00871
FRU List:
FCGATE
35929355
35929310
Tape unit detected a read or write error
on tape medium
FRU List:
MH7TMED
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
35929303
FRU List:
FCCODE
Licensed Internal Code for the tape unit
is not correct
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
FRU List:
PTFSRCH
Clean the tape unit and retry the operation.
FI00871
If the operation continues to fail, use a different tape
cartridge.
35929320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
FI00871
35929321
Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
286
System reference codes (1xxx - Axxx)
35929500 • 3592FFF6
35929500
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
35929801
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
35929802
35929899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
PTFSRCH
35929800
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
System successfully recovered from
temporary I/O error
FRU List:
UH7FIXD
35929900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Servicer Response:
No action required. This reference code is logged for
information only.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
35929803
FRU List:
UH7USER
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
35929804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
35929810
Problem analysis has determined a part
should be replaced.
35929901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
35929902
An IOP dump was initiated
Servicer Response:
No action required.
3592FFF6
Tape volume statistics logged (no action
required)
Servicer Response:
(3590) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
Chapter 5. 3xxx Reference Codes
287
35909020 • 35909200
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 4 rightmost characters of the Data display for Function 11, which represent the unit
reference code. Find the unit reference code in the following table.
35909020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Before exchanging any parts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
processor that does not support tape and DASD
devices at the same time.
v A device type or model that is not given support
FRU List:
UHQCNFG
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FRU List:
FCIOA
FCDEV
FCCABLE
FI00851
35909102
FI00130
35909100
Interface error detected by I/O processor
or by tapeunit
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
2. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00851
FCGATE
EXTSCSI
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
61G8324
FRU List:
FI00851
35909200
I/O processor addressed the tape unit;
no response
FI00131
Servicer Response:
Before exchanging any parts, do the following:
05H3834
1. Ensure that the device is powered on.
EXTSCSI
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
61G8324
35909101
Fibre Channel interface error detected
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
FRU List:
FI00851
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
FI00131
2. Clean the Fibre Channel connectors.
05H3834
288
System reference codes (1xxx - Axxx)
35909201 • 35909303
EXTSCSI
FI00131
61G8324
FI00130
35909201
Tape unit command timeout
Servicer Response:
Before exchanging any parts,do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
35909211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI00851
FRU List:
FI00851
ANYFC
FCCABLE
FI00131
EXTSCSI
05H3834
61G8324
EXTSCSI
61G8324
35909300
35909202
FRU List:
FI00851
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that an interposer is connected between the
I/O processor and the SCSI cable.
35909301
Tape unit failure
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the present
operation.
3. Ensure that the SCSI cable between the interposer
and the device is seated correctly, and that there are
no bent or damaged pins on the SCSI cable.
See the 3590 Tape Unit service information to
determine the failing item.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00851
FRU List:
FI00851
35909302
FI00131
I/O processor Licensed Internal Code
error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data.
05H3834
FRU List:
FI00130
EXTSCSI
61G8324
35909303
35909210
FRU List:
FI00851
Illegal or unsupported tape unit
response
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
Chapter 5. 3xxx Reference Codes
289
35909310 • 35909810
35909310
Licensed Internal Code for the tape unit
is not correct
FRU List:
FI00851
Tape device Licensed Internal Code
failure
Servicer Response:
Do thefollowing:
See the 3590 Tape Drive Operator’s Guide for instructions
on formatting a tape cartridge.
FRU List:
MHQTMEDUHQCLN
1. Take a dump of the tape device Licensed Internal
Code (see the 3590 Tape Unit service information).
FI00851
2. Power off the tape unit. Then power on the tape
unit to resume operation.
35909500
FRU List:
FI00130
Gateway device Licensed Internal Code
error
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FRU List:
FI00130
35909800
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
FRU List:
FCCODE
35909350
I/O processor Licensed Internal Code
error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FI00851
35909321
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape device does not give support to the data
format on the tape cartridge. Format the tape cartridge
again or use a different tape cartridge.
FI00130
35909320
35909355
Tape unit detected a read or write error
on tape medium
35909801
I/O processor successfully recovered
from temporaryerror
Servicer Response:
A permanent read or write error occurred, and the tape
unit determined that the tape cartridge is defective.
Exchange the tape cartridge.
Servicer Response:
No action required. This reference code is logged for
informationonly.
FRU List:
MHQTMEDUHQCLN
35909802
FI00851
35909351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the installed tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MHQTMEDUHQCLN
Servicer Response:
No action required. This reference code is logged for
informationonly.
35909803
I/O processor successfully recovered
from temporaryerror
Servicer Response:
No action required. This reference code is logged for
informationonly.
35909810
FI00851
I/O processor successfully recovered
from temporaryerror
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
290
System reference codes (1xxx - Axxx)
35909899 • 3590FFF6
35909899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UHQFIXD
35909900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape unit again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
3590FFF6
Tape volume statistics logged (no action
required)
Chapter 5. 3xxx Reference Codes
291
292
System reference codes (1xxx - Axxx)
Chapter 6. 4xxx Reference Codes
4xxx Reference Codes
(40xx) Model 185 and A50 reference (error) codes
The system detected a power, voltage, or thermal problem.
40100100
Power supply failure
Servicer Response:
Do the following:
Servicer Response:
Replace the power supply.
1. Check the airflow to the fans, and correct any
problems that you find.
40100111
2. Look in the operating system error log for error
codes that indicate a problem with a fan. Take the
appropriate action for the error codes that you find.
VRM 1 failure
FRU List:
VRMOD
40200222
SYSBKP2
40100122
VRM 2 failure
FRU List:
VRMOD
2. Verify that the airflow to the fan is not blocked, and
correct any problems that you find.
VRM ECID setting
40210100
FRU List:
VRMOD
The system detected a voltage problem
FRU List:
VRMOD
Unfused board (ECID)
FRU List:
SYSBKP2
40110111
A fan failed
1. Check the connections on the fan, and correct any
problems that you find.
2. Verify that the airflow to the fan is not blocked, and
correct any problems that you find.
3. If you find no obvious problems, replace the fan.
The system detected a battery failure.
Servicer Response:
Replace the battery.
40200111
40210111
Servicer Response:
Look at the rollup LED card to identify the fan that
failed, then do the following:
SYSBKP2
40100144
A fan was failing but recovered
Servicer Response:
Informational message. A replacement fan was
hot-plugged in place of a failing fan. The system will
clear the rollup card LED.
SYSBKP2
40100134
Servicer Response:
The system will power itself down to standby when a
critical temperature is reached. If this occurs, do the
following:
1. Check the connections on the fan, and correct any
problems that you find.
SYSBKP2
40100133
Critical temperature reached
Warning temperature reached
© Copyright IBM Corp. 2007, 2008
40500111
Loss of rollup LED card
Servicer Response:
Reseat the rollup LED card. You can reseat the rollup
LED card while the system is powered on, but the
system might reset and reboot.
293
432x102E • 432x3130
(432x) Disk unit reference codes
Disk unit reference codes.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
432x102E
Out of alternate sectors for disk storage
FRU List:
DISKDRV
432x3002
No action required. This reference code is logged for
information only.
432x3100
Addressed device failed to respond to
selection
FRU List:
DISKDRV
Tape/optical or disk bus interface error
occurred
Servicer Response:
Perform DSKIP03.
FRU List:
DISKDRV
STORIOA
STORIOA
BACKPLN
FI01106
FI01106
FI01140
FI01140
432x3109
432x3010
Disk device returned wrong response to
IOA
FRU List:
DISKDRV
FRU List:
DISKDRV
STORIOA
FI01106
STORIOA
FI01140
FI01140
FI01141
432x3020
IOA timed out a disk command
432x3110
Storage subsystem configuration error
Disk bus interface error occurred
Servicer Response:
Perform DSKIP03.
Servicer Response:
If an MES is being installed, verify the configuration.
FRU List:
STORIOA
FRU List:
DISKDRV
DISKDRV
FI01106
FI01106
FI01140
STORIOA
FI01140
432x3130
Device Licensed Internal Code
Servicer Response:
432x3029
A device replacement has occurred
Servicer Response:
294
System reference codes (1xxx - Axxx)
432x3131 • 432xFFF8
The device is not supported with the level of code
currently on the system. Contact your next level of
support.
FRU List:
SVCDOCS
432x3131
Device or IOA Licensed Internal Code
Servicer Response:
The device does not support a needed attribute and is
running with degraded performance. Contact your next
level of support.
FRU List:
SVCDOCS
432x7000
432x7052
Servicer Response:
Perform the procedure specified in “Recovering From
6xxx7052 SRC ” in the Backup and Recovery Guide.
FRU List:
SVCDOCS
432xFFF2
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
Disk motor problem
FRU List:
DISKDRV
432xFFF3
Disk sector read error
Data compression warning
Disk media format not valid
FRU List:
DISKDRV
432xFFF4
Disk device problem
FRU List:
DISKDRV
STORIOA
432x7001
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
432x7003
432x7050
System log entry only. No service action
required.
432xFFF6
Disk device detected recoverable error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
Data compression failure
FRU List:
SVCDOCS
Compressed device and compression
IOA are not compatible
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide .
FRU List:
CMPRES1
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Device format error
Servicer Response:
Contact your next level of support.
432x7051
Disk sector read error
FRU List:
DISKDRV
Servicer Response:
If the disk has not been formatted by the system,
initialize and format the disk.
432x7004
432xFFF5
432xFFF7
Temporary disk data error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
432xFFF8
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
Chapter 6. 4xxx Reference Codes
295
432xFFF9 • 433x3020
DISKDRV
432xFFF9
BACKPLN
Temporary disk data error
432xFFFB
SCSI bus reset occurred
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
432xFFFE
432xFFFA
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
STORIOA
FRU List:
DISKDRV
FI01106
STORIOA
FI01140
FI01140
FI01141
(433x) Disk drive reference codes
SAS disk drive reference codes.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk drive, go to
Start Disk Service.
433x102E
Out of alternate sectors for disk storage
FRU List:
DISKDRV
433x3002
433x3010
FRU List:
Addressed device failed to respond to
selection
FRU List:
DISKDRV
STORIOA
DISKDRV
STORIOA
SASCABL
SASEXP
433x3020
FRU List:
DEVBPLN
DISKDRV
SASCABL
STORIOA
SASEXP
SASCABL
296
Disk device returned wrong response to
IOA
System reference codes (1xxx - Axxx)
Replacement device is not supported
433x3029 • 433x7001
433x3029
A device replacement has occurred
Servicer:
No action required. This reference code is logged for
information only.
433x4041
Incomplete multipath connection
Servicer:
Incomplete multipath connection between device
backplane and device.
FRU List:
433x3100
Device bus interface error occurred
SIP3146
FRU List:
DISKDRV
433x4060
Multipath redundancy level reduced
Servicer:
A redundant disk unit connection has failed.
STORIOA
FRU List:
SASCABL
SASEXP
433x3109
IOA timed out a disk command
FRU List:
SIP3153
SASCABL
SASEXP
433x4061
DISKDRV
Multipath redundancy level increased
Servicer:
A redundant disk unit connection has been restored.
No service action is required.
STORIOA
433x4100
SASCABL
SASEXP
FRU List:
FRU List:
SIP3152
SASCABL
SASEXP
DISKDRV
DEVBPLN
STORIOA
STORIOA
433x3110
Device bus interface error occurred
SASCABL
SASEXP
433x3130
Device bus fabric error
DISKDRV
Device Licensed Internal Code
433x7000
Disk sector read error
Servicer:
The device is not supported with the level of code
currently on the system. Contact your next level of
support.
Servicer:
No action required. This reference code is logged for
information only.
FRU List:
SVCDOCS
433x7001
433x34FF
Format in progress
Servicer:
No action required. This reference code is logged for
information only.
Temporary disk data error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
DISKDRV
Chapter 6. 4xxx Reference Codes
297
433x70DD • 4758B990
433x70DD
System log entry only.
Servicer:
No service action required.
FRU List:
DISKDRV
433xFFF9
433xFFF3
Disk device problem
FRU List:
DISKDRV
433xFFF4
Disk device problem
FRU List:
Temporary disk data error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
DISKDRV
DISKDRV
433xFFFA
STORIOA
433xFFF5
Disk sector read error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
FRU List:
DISKDRV
SASCABL
SASEXP
Disk device detected recoverable error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
433xFFFB
Temporary disk data error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
SIP3150
4758 Reference codes
Find the reference code in the following list.
I/O adapter hardware error detected
FRU List:
298
System reference codes (1xxx - Axxx)
Temporary disk bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
(4758) Reference codes
4758B990
SAS bus reset occurred
Servicer:
No action required. This reference code is logged for
information only.
433xFFFE
DISKDRV
433xFFF7
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
STORIOA
DISKDRV
433xFFF6
Temporary disk data error
IOA
FI00130
4758B991 • 46859100
IOP
4758B992
MA_BRDG
4758B991
Tampering of cryptographic card
suspected.
FRU List:
IOA
FI00130
Operating voltage and/or temperature
range limits exceeded.
Servicer Response:
Correct any conditions in the physical environment
which may have caused the voltage and/or
temperature out-of-range error on the 4758 adapter
card. After the conditions have been corrected, vary off
and then vary back on the 4758 device description
associated with the 4758 adapter card.
FRU List:
CARDTMP
IOP
(4685) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
46853202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
PTFSRCH
46859100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FI00871
46859020
FI00871
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
FRU List:
FI00871
v An unsupported device type or model is attached.
FI01112
FRU List:
UH7CNFG
FI00872
Chapter 6. 4xxx Reference Codes
299
46859101 • 46859202
DEVTERM
46859101
FI01112
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
FI00872
DEVTERM
46859201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV
FRU List:
FI00871
FCCABLE
46859102
FI01112
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00871
DEVTERM
MH7TMED
46859202
FCGATE
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FI00872
1. Ensure that the device is powered on.
DEVTERM
46859200
FI00872
Tape unit is not responding
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
300
System reference codes (1xxx - Axxx)
FRU List:
FI00871
FI01112
FI00872
DEVTERM
46859210 • 46859351
46859210
Illegal or unsupported tape unit
response
FRU List:
FI00871
46859303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
FI01112
PTFSRCH
46859310
46859211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FI00871
46859320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FCIOA
FI00871
FI00871
ANYFC
46859321
FCCABLE
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00872
DEVTERM
46859300
Tape unit failure
FRU List:
FI00871
46859301
FRU List:
FCCODE
46859350
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
46859302
Gateway device Licensed Internal Code
error
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
UH7CLN
FI00871
46859351
Tape with excessive error rate was
mounted in tape device.
FRU List:
MH7TMED
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871
FRU List:
MH7TMED
Chapter 6. 4xxx Reference Codes
301
46859355 • 46859901
UH7CLN
46859803
FI00871
46859355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
Servicer Response:
No action required. This reference code is logged for
information only.
46859804
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
46859810
46859899
FI00871
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
PTFSRCH
46859800
Problem analysis has determined a part
should be replaced.
System successfully recovered from
temporary I/O error
System successfully recovered from
temporary I/O error
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
46859900
Servicer Response:
No action required. This reference code is logged for
information only.
46859801
System successfully recovered from
temporary I/O error
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
MH7TMED
46859500
System successfully recovered from
temporary I/O error
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Servicer Response:
No action required. This reference code is logged for
information only.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
46859802
FRU List:
UH7USER
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
302
System reference codes (1xxx - Axxx)
46859901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
46859902 • 48126225
46859902
An IOP dump was initiated
4685FFF6
Tape volume statistics logged (no action
required)
I/O adapter hardware error detected
4764B992
Operating voltage and/or temperature
range limits exceeded.
Tampering of cryptographic card
suspected.
Servicer Response:
Correct any conditions in the physical environment
which may have caused the voltage and/or
temperature out-of-range error on the 4764 adapter
card. After the conditions have been corrected, vary off
and then vary back on the 4764 device description
associated with the 4764 adapter card.
Servicer Response:
No action required.
(4764) Reference codes
4764 Reference codes.
Find the reference code in the following list.
4764B990
FRU List:
IOA
AJDG301
4764B991
FRU List:
IOA
FRU List:
CARDTMP
AJDG301
(4812) Reference codes
4812 Reference codes
48126201
A permanent I/O processor failure
occurred
FRU List:
IOA
LICCODE
DISKIMG
48126222
FI00730
48126202
I/O processor Licensed Internal Code
error
FRU List:
FI00730
FRU List:
FI00730
IOA
48126223
IOA
48126204
I/O adapter failure due to a thermal
condition
FRU List:
IOA
48126210
FRU List:
FI00730
48126221
A permanent I/O processor failure
occurred
FRU List:
IOA
FI00730
48126225
I/O processor Licensed Internal Code
error
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
FI00730
LICCODE
I/O processor resource not available
IOA
FRU List:
Chapter 6. 4xxx Reference Codes
303
48126226 • 4812653A
48126226
A Virtual SCSI error was detected
48126532
FRU List:
LICCODE
FRU List:
NTOPSYS
AS4NTDD
FI00730
FI00730
AS4NTDD
48126227
Windows initiated a warm boot
48126533
FRU List:
NTUSER
FRU List:
NTUSER
FI00730
NTOPSYS
IOA
AS4NTDD
48126228
Windows initiated a warm boot
48126534
FRU List:
FI00730
FRU List:
AS4NTDD
IOA
FI00730
48126501
A Windows fatal error occurred
FRU List:
IOA
A Windows fatal error occurred
A Virtual SCSI error was detected
NTDEVDR
FI00730
48126538
IOA
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
NTOPSYS
48126539
NTOPSYS
48126531
A Virtual SCSI error was detected
FRU List:
NTUSER
FRU List:
FI00730
48126530
A Virtual SCSI error was detected
NTOPSYS
48126535
FI00730
48126502
A Virtual SCSI error was detected
A Virtual SCSI error was detected
FRU List:
NTVSCSI
A Virtual SCSI error was detected
FRU List:
NTVSCSI
AS4NTDD
NTOPSYS
AS4NTDD
FI00730
NTOPSYS
FI00730
4812653A
FRU List:
NTOPSYS
304
System reference codes (1xxx - Axxx)
A Virtual SCSI error was detected
4812653B • 4812B4B8
FI00730
48126542
FRU List:
LICCODE
AS4NTDD
4812653B
Licensed Internal Code error detected.
A Virtual SCSI error was detected
FRU List:
NTUSER
FI00730
48126543
A Windows fatal error occurred
FRU List:
NTOPSYS
NTOPSYS
AS4NTDD
NTVSCSI
4812653C
A Virtual SCSI error was detected
48126580
FRU List:
AS4NTDD
A Windows fatal error occurred
FRU List:
NTOPSYS
FI00730
NTVSCSI
NTOPSYS
DISKIMG
4812653D
A Virtual SCSI error was detected
FRU List:
NTUSER
FI00730
NTDEVDR
4812B4B0
I/O adapter hardware error detected
FRU List:
IOA
FI00730
4812653F
IOA
A Virtual SCSI error was detected
4812B4B1
FRU List:
NTDEVDR
I/O adapter hardware error detected
FRU List:
IOA
NTOPSYS
MEMORY
LICCODE
4812B4B4
48126540
A Virtual SCSI error was detected
FRU List:
NTVSCSI
I/O adapter hardware error detected
FRU List:
IOA
MEMORY
FI00730
4812B4B5
LICCODE
48126541
FRU List:
IOA
FI00730
A permanent I/O processor failure
occurred
An I/O adapter failure occurred.
FRU List:
FI00730
IOA
4812B4B8
Adapter card storage error
FRU List:
MEMORY
IOA
Chapter 6. 4xxx Reference Codes
305
4812B4B9 • 4B200122
4812B4B9
An I/O adapter failure occurred.
FRU List:
IOA
4812B4BC
A permanent I/O processor failure
occurred
FRU List:
FI00730
I/O adapter error; logged only.
FRU List:
IOA
4812B4BE
4812B904
IOA
4812B960
Adapter card storage error
FRU List:
MEMORY
I/O processor Licensed Internal Code
error
FRU List:
FI00730
IOP
IOA
(4B20) Model 185 and A50 reference (error) codes
The system detected a problem with a processor.
4B200111
A checkstop occurred
Servicer Response:
If this error code only occurs once, it is not a problem.
If this error code persists, replace the system backplane.
FRU List:
SYSBKP2
4B200120
Processor 0 failed to initialize
Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2
4B200121
Processor 1 failed to initialize
Servicer Response:
On a two-way system, this error implies that one
processor is still functioning, and the system will
continue to operate in a degraded mode. At some
point, you should replace the system backplane.
FRU List:
SYSBKP2
4B200122
No processors were detected
FRU List:
SYSBKP2
306
System reference codes (1xxx - Axxx)
Chapter 7. 5xxx Reference Codes
5xxx Reference Codes
(506D and 506E) Device backplane reference codes
(506D and 506E) Device backplane reference codes listed in numerical order.
506D1511
A non-fatal error occurred on power
supply 1
506D3002
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
506D1515
A fatal error occurred on power supply
1
506D3109
FRU List:
DISKPWR
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
FI01106
506D1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
506D7611
Addressed device backplane failed to
respond to selection
I/O adapter timed out a device
backplane command
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
DISKFAN
506D7614
A fatal error occurred on fan 1
FRU List:
DISKFAN
FI01106
DEVBPLN
506D7621
506D1525
A fatal error occurred on power supply
2
FRU List:
DISKPWR
DISKFAN
FI01106
A fatal error occurred on redundant fan
2
FRU List:
DISKFAN
506D7624
A fatal error occurred on fan 2
FRU List:
DISKFAN
DEVBPLN
© Copyright IBM Corp. 2007, 2008
307
506D7631 • 506E7621
506D7631
A fatal error occurred on redundant fan
3
506E1525
FRU List:
DISKFAN
506D7634
DEVBPLN
A fatal error occurred on fan 3
FRU List:
DISKFAN
A fatal error occurred on power supply
2
FRU List:
DISKPWR
DISKFAN
FI01106
506D8404
System log entry only, no service action
required
DEVBPLN
506DFFF4
Device backplane problem
506E3002
FRU List:
DEVBPLN
FRU List:
DEVBPLN
STORIOA
STORIOA
FI01140
FI01140
FI01106
506E1511
FI01106
A non-fatal error occurred on power
supply 1
FRU List:
DISKPWR
506E3109
I/O adapter timed out a device
backplane command
FRU List:
DEVBPLN
DISKFAN
STORIOA
FI01106
FI01140
DEVBPLN
506E1515
Addressed device backplane failed to
respond to selection
FI01106
A fatal error occurred on power supply
1
FRU List:
DISKPWR
506E7611
A fatal error occurred on redundant fan
1
FRU List:
DISKFAN
DISKFAN
506E7614
FI01106
FRU List:
DISKFAN
DEVBPLN
506E1521
A non-fatal error occurred on power
supply 2
FRU List:
DISKPWR
DISKFAN
FI01106
308
A fatal error occurred on fan 1
System reference codes (1xxx - Axxx)
506E7621
FRU List:
DISKFAN
A fatal error occurred on redundant fan
2
506E7624 • 509A3002
506E7624
A fatal error occurred on fan 2
506E8404
System log entry only, no service action
required
506EFFF4
Device backplane problem
FRU List:
DISKFAN
506E7631
A fatal error occurred on redundant fan
3
FRU List:
DISKFAN
FRU List:
DEVBPLN
STORIOA
FI01140
506E7634
A fatal error occurred on fan 3
FI01106
FRU List:
DISKFAN
(509A) Device backplane reference codes
(509A) Device backplane reference codes
509A1511
A non-fatal error occurred on power
supply
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
509A1525
DISKPWR
SASEXP
FRU List:
A non-fatal error occurred on power
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DISKPWR
DEVBPLN
SASEXP
FRU List:
509A3002
DISKPWR
Addressed device backplane failed to
respond to selection
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
SASEXP
FRU List:
A non-fatal error occurred on power
supply 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
A fatal error occurred on power supply
2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
DEVBPLN
509A1521
DEVBPLN
SASEXP
FRU List:
509A1515
DISKPWR
SASEXP
SASCABL
STORIOA
Chapter 7. 5xxx Reference Codes
309
509A3109 • 509D1515
FRU List:
DEVBPLN
509A3109
DISKFAN
I/O adapter timed out a device
backplane command
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
509A7644
A fatal error occurred on fan 4
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
FRU List:
DISKFAN
SASEXP
509A8401
SASCABL
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
STORIOA
FRU List:
DEVBPLN
DEVBPLN
509A7614
Removable media power fault
A fatal error occurred on fan 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
509A8404
System log entry only, no service action
required
509AFFF4
Device backplane problem
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKFAN
FRU List:
509A7624
A fatal error occurred on fan 2
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASEXP
SASCABL
FRU List:
STORIOA
DISKFAN
509A7634
A fatal error occurred on fan 3
DEVBPLN
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
509D reference codes
509D reference codes
509D1511
A non-fatal error occurred on power
supply 1
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
310
System reference codes (1xxx - Axxx)
DISKPWR
SASEXP
509D1515
A fatal error occurred on power supply
1
509D3002 • 509DFFF4
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
509DFFF4
Device backplane problem
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKPWR
SASEXP
SASEXP
509D3002
Addressed device backplane failed to
respond to selection.
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
SASCABL
STORIOA
FRU List:
SASEXP
SASCABL
STORIOA
509D3109
I/O adapter timed out a device
backplane command.
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
SASEXP
SASCABL
STORIOA
509D7614
A fatal error occurred on fan 1.
Servicer Response:
Refer to the FRU list below and perform all actions
before exchanging the suspect FRU.
FRU List:
DISKFAN
509D8404
System log entry only, no service action
required.
Chapter 7. 5xxx Reference Codes
311
5700A001 • 57020A22
(5700, 5701) Reference codes
5700, 5701 Reference codes
1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters
are the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (Word 4). Card locations can be
found using the 16 character address.
3. Find the reference code in the following table.
5700A001
I/O adapter Licensed Internal Code error
detected
FRU List:
AJDGP01
5700B9A0
5701A001
FRU List:
AJDGP01
I/O adapter hardware error detected
5701B9A0
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
AJDGP01
AJDGP01
MA_BRDG
MA_BRDG
5700B9B0
I/O adapter Licensed Internal Code error
detected
I/O adapter hardware error detected
5701B9B0
FRU List:
FI00719
FRU List:
FI00719
LICCODE
LICCODE
MA_BRDG
MA_BRDG
I/O adapter hardware error detected
I/O adapter hardware error detected
(5702, 570B) Reference codes
(5702, 570B) Reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
Note: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
57020A17
A permanent I/O processor failure
occurred
FRU List:
IOP
AJDG301
57020A22
MA_BRDG
FRU List:
AJDGP01
AJDGP01
AJDG301
312
System reference codes (1xxx - Axxx)
I/O processor detected a storage transfer
error
5702102E • 57023002
IOP
57022200
MA_BRDG
5702102E
Out of alternate sectors for disk storage
FRU List:
FI01105
57021306
FRU List:
AJDGP01
57022201
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
Removable media error during IPL
FRU List:
USER
FI01105
57022202
Removable media error during IPL
FRU List:
FI00022
FRU List:
AJDGP01
FI01105
IOP
FI01104
57023000
BACKPLN
FRU List:
FI01101
57021307
I/O processor Licensed Internal Code
error
A permanent I/O processor failure
occurred
I/O processor resource not available
IOP
FRU List:
AJDGP01
MA_BRDG
AJDG301
57023001
57021310
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57021317
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
AJDGP01
57023002
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
FI01141
FI01106
Chapter 7. 5xxx Reference Codes
313
57023006 • 57023087
57023006
System bus error
FRU List:
IOP
57023023
I/O processor detected a SCSI bus
configuration error
FI01101
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
57023020
FRU List:
USER
ANYBUS
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
57023080
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FI01107
STORIOA
57023021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
57023084
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
AJDGP01
FI01104
STORIOA
MA_BRDG
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
STORIOA
314
System log entry only, no service action
required.
IOP
FI01107
57023022
57023081
System reference codes (1xxx - Axxx)
57023087
I/O processor resource not available
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
FRU List:
AJDGP01
AJDG301
IOACNFG
FI01104
57023100 • 57023122
57023100
I/O processor card detected interface
error
57023109
I/O processor timed out a device
command
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
FRU List:
FI01105
STORIOA
STORIOA
FI01140
FI01140
BACKPLN
BACKPLN
57023101
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FI01106
57023110
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01107
STORIOA
FRU List:
FI01105
FI01140
STORIOA
BACKPLN
FI01140
57023102
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
FI01140
FI01106
57023120
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
57023121
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
FRU List:
SVCDOCS
FI01140
57023122
BACKPLN
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
BACKPLN
FRU List:
FI01107
BACKPLN
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
57023103
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Chapter 7. 5xxx Reference Codes
315
57023123 • 57023215
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
57023151
The removable media device is assigned
elsewhere
FRU List:
USER
FRU List:
SVCDOCS
57023200
FI01105
57023140
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
57023141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
57023142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
57023143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
316
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57023136
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
57023123
57023150
System reference codes (1xxx - Axxx)
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
IOP
MEDIA
57023203
Disk media format bad
FRU List:
FI01105
57023205
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
57023215
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
FI01105
57023250 • 57026082
57023250
Disk unit requires initialization before
use.
57026070
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
IOP
FRU List:
USER
57026071
57023300
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
FI00121
FRU List:
AJDGP01
FI01141
IOP
57023400
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57026072
FRU List:
MEDIA
A permanent I/O processor failure
occurred
57026073
I/O processor Licensed Internal Code
error
IPL device not ready
FRU List:
MEDIA
FI01105
FRU List:
FI02112
USER
STORIOA
57026075
FI01106
FRU List:
AJDGP01
DEVTERM
57026076
FI01140
57023401
I/O processor resource not available
Device backplane problem
FRU List:
DEVBPLN
I/O processor card detected media error
FRU List:
MEDIA
AJDGP01
FI01105
57023501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57026081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
IOP
57023600
57023601
System log entry only, no service action
required.
System log entry only, no service action
required.
57026082
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
Chapter 7. 5xxx Reference Codes
317
57026083 • 57028011
57026083
I/O processor Licensed Internal Code
error
STORIOA
57028004
FRU List:
AJDGP01
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
IOP
57026085
I/O processor Licensed Internal Code
error
STORIOA
57028005
FRU List:
AJDGP01
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
IOP
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
MA_BRDG
57026200
A permanent IOA hardware error
occurred
FRU List:
STORIOA
CACHE
FRU List:
FCIOA
57028007
OPT_CLN
A recoverable cache adaptor card error
occurred.
Servicer Response:
57026201
IOA LID is not valid
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
AJDGP01
57026602
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
57028000
FRU List:
CACHE
STORIOA
57028010
A permanent IOP or cache adaptor card
failure occurred.
A permanent cache adaptor card failure
occurred.
Servicer Response:
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
FRU List:
CACHE
CACHE
STORIOA
57028002
A permanent cache adaptor card failure
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
57028011
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
318
System reference codes (1xxx - Axxx)
A permanent cache adaptor card failure
occurred.
57028100 • 57028157
CACHE
57028146
FRU List:
FI01105
STORIOA
57028100
Disk device detected recoverable error
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57028150
A permanent I/O processor failure
occurred
FRU List:
STORIOA
IOP
ANYBRDG
57028130
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
57028131
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57028132
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57028133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
57028140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
57028141
IOA detected recoverable device error
Servicer Response:
No actionis required. This reference code is logged for
information only.
57028145
FRU List:
STORIOA
A recoverable I/O processor error
occurred.
57028151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
57028155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
57028156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
57028157
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
Chapter 7. 5xxx Reference Codes
319
57028200 • 57029012
57028200
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57029002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOP
STORIOA
57028300
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
FI01140
BACKPLN
FI01106
57029008
IOP
Servicer Response:
Perform IOPIP25 .
AJDGP01
57028301
I/O card does not support functions
expected by devices
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
FI01101
FRU List:
SVCDOCS
57029009
FRU List:
SVCDOCS
57029010
AJDGP01
IOP
Call your next level of support for
assistance
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
57028400
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57029000
SVCDOCS
57029011
I/O processor card detected device error
FRU List:
FI01105
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
STORIOA
57029012
57029001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
320
System reference codes (1xxx - Axxx)
IOP requires a cache adaptor card but
cannot find it.
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
FRU List:
CACHE
57029013 • 57029030
57029013
The IOP and attached cache adaptor
card are not compatible.
57029026
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP19 .
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57029020
Array not functional due to present
hardware configuration.
57029027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57029021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
57029022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57029024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57029025
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
57029029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
57029023
57029028
FRU List:
SVCDOCS
5702902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
57029030
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
Chapter 7. 5xxx Reference Codes
321
57029031 • 57029091
57029031
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
57029040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
57029041
Background array parity check detected
and corrected errors.
Servicer Response::
Call your next level of support to report the problem.
FRU List:
AJDGP01
57029050
57029054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
57029081
I/O processor card detected device error
FRU List:
FI01105
STORIOA
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
57029082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
57029051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
57029052
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
FI01140
BACKPLN
FI01106
57029090
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
57029091
57029053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
322
System reference codes (1xxx - Axxx)
Disk unit has been modified after the
last known status.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
57029092 • 5702B935
57029092
Disk unit requires initialization before
use.
5702B3B9
Servicer Response:
Perform IOPIP26 .
FRU List:
IOP
FRU List:
SVCDOCS
5702B3E0
5702B3B1
A permanent I/O processor failure
occurred
FRU List:
IOP
5702B3E1
A permanent I/O processor failure
occurred
FRU List:
IOP
5702B3B3
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
FRU List:
MA_BRDG
IOP
5702B411
A permanent I/O processor failure
occurred
5702B412
Tape/CD or disk bus interface error
occurred
FRU List:
FI01107
FI01140
STORIOA
A permanent I/O processor failure
occurred
DEVTERM
5702B935
FRU List:
IOP
5702B3B8
A permanent I/O processor failure
occurred
Servicer Response:
Perform IOPIP16 .
FRU List:
IOP
5702B3B7
5702B410
FRU List:
STORIOA
FRU List:
IOP
5702B3B6
FRU List:
IOP
FRU List:
STORIOA
FRU List:
IOP
5702B3B5
I/O processor detected a fault condition.
MA_BRDG
FRU List:
IOP
5702B3B4
I/O processor detected a fault condition.
MA_BRDG
FRU List:
IOP
5702B3B2
A permanent I/O processor failure
occurred
Unknown hardware detected
FRU List:
FI01101
Multi-adapter bridge error detected.
AJDGP01
IOP
MA_BRDG
Chapter 7. 5xxx Reference Codes
323
5702BE00 • 570B2200
5702BE00
I/O processor detected a fault condition.
FRU List:
AJDGP01
570B1306
I/O processor card or Licensed Internal
Code error
IOP
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FI01104
FRU List:
AJDGP01
MA_BRDG
IOP
5702FF3D
I/O adapter detected a recoverable error
FI01104
FRU List:
STORIOA
BACKPLN
ANYBRDG
570B1307
5702FF6D
I/O processor detected a recoverable
system bus error.
FRU List:
AJDGP01
AJDG301
FRU List:
IOP
570B1310
ANYBUS
570B0A17
A permanent I/O processor failure
occurred
FRU List:
IOP
AJDG301
I/O processor detected a storage transfer
error
FRU List:
AJDGP01
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
AJDG301
IOP
FRU List:
SVCDOCS
MA_BRDG
Out of alternate sectors for disk storage
FRU List:
FI01105
324
I/O processor card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates IOP, then replace the IOP. If the
Failing Item indicates SVCDOCS, then do NOT replace
the IOP. This is a recoverable error. Perform the
following:
AJDGP01
570B102E
I/O processor resource not available
Servicer Response:
The I/O processorerror log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
570B1317
MA_BRDG
570B0A22
I/O processor resource not available
System reference codes (1xxx - Axxx)
570B2200
FRU List:
AJDGP01
I/O processor Licensed Internal Code
error
570B2201 • 570B3023
570B2201
Removable media error during IPL
FRU List:
USER
FI01105
570B2202
Removable media error during IPL
570B3020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FRU List:
FI00022
FI01107
FI01105
STORIOA
570B3000
A permanent I/O processor failure
occurred
FRU List:
FI01101
MA_BRDG
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
FRU List:
IOP
FRU List:
USER
FI01107
STORIOA
570B3022
AJDGP01
570B3002
Addressed device failed to respond to
selection
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
STORIOA
FI01140
570B3023
FI01141
FI01106
FRU List:
IOP
ANYBUS
I/O processor detected a SCSI bus
configuration error
FI01107
STORIOA
570B3006
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
IOP
570B3001
570B3021
System bus error
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
FI01101
Chapter 7. 5xxx Reference Codes
325
570B3080 • 570B3109
STORIOA
570B3080
570B3101
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
570B3081
I/O processor card detected interface
error
Servicer Response:
Erroroccurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
System log entry only, no service action
required.
STORIOA
FI01140
570B3084
I/O processor card or Licensed Internal
Code error
BACKPLN
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
570B3102
FRU List:
AJDGP01
Servicer Response:
Erroroccurred on SCSI bus 2. Perform IOPIP13 .
IOP
FRU List:
FI01107
FI01104
STORIOA
MA_BRDG
FI01140
570B3087
I/O processor resource not available
I/O processor card detected interface
error
BACKPLN
Servicer Response:
The LicensedInternal Code could not allocate resources
on the I/O processor card.
570B3103
FRU List:
AJDGP01
Servicer Response:
Erroroccurred on SCSI bus 3. Perform IOPIP13 .
AJDG301
FRU List:
FI01107
IOACNFG
STORIOA
FI01104
FI01140
570B3100
I/O processor card detected interface
error
I/O processor card detected interface
error
BACKPLN
Servicer Response:
Erroroccurred on SCSI bus 0. Perform IOPIP13 .
570B3109
FRU List:
FI01107
Servicer Response:
Perform IOPIP16 .
STORIOA
FRU List:
FI01105
FI01140
STORIOA
BACKPLN
FI01140
BACKPLN
FI01106
326
System reference codes (1xxx - Axxx)
I/O processor timed out a device
command
570B3110 • 570B3151
570B3110
I/O processor card detected interface
error
570B3136
Servicer Response:
Perform IOPIP16 .
FRU List:
USER
FRU List:
FI01105
FI01105
STORIOA
570B3140
FI01140
FI01106
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
570B3121
I/O Processor detected that the bus is
not operational
FRU List:
SVCDOCS
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
570B3123
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
570B3141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
570B3142
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
570B3122
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
BACKPLN
570B3120
The removable media device is assigned
elsewhere
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
570B3143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
570B3150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
570B3151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
Chapter 7. 5xxx Reference Codes
327
570B3200 • 570B6073
570B3200
A tape/CD or disk device reported a
failure
FRU List:
FI01105
FRU List:
FI02112
STORIOA
FI01106
STORIOA
DEVTERM
IOP
FI01140
MEDIA
570B3401
570B3203
Disk media format bad
FRU List:
FI01105
FRU List:
DEVBPLN
570B3501
570B3205
Device backplane problem
Disk sector read error
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
FRU List:
AJDGP01
FRU List:
FI01105
IOP
I/O processor Licensed Internal Code
error
570B3600
System log entry only, no service action
required.
Servicer Response:
Disk unit data may need tobe reloaded, but the disk
unit does not need to be replaced.
570B3601
System log entry only, no service action
required.
FRU List:
FI01105
570B6070
A permanent I/O processor failure
occurred
570B3215
570B3250
Disk sector read error
Disk unit requires initialization before
use.
Servicer Response:
Performa D-IPL and work on errors found in the log.
FRU List:
USER
570B3300
FRU List:
IOP
570B6071
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Storage unit detected a media problem
Servicer Response:
Perform IOPIP01 .
FRU List:
MEDIA
570B6072
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
FI00121
570B6073
FI01141
570B3400
I/O processor card detected device error
Servicer Response:
NOTE: Ifexternal devices are attached check EXTSCSI
and DEVTERM first.
328
System reference codes (1xxx - Axxx)
FRU List:
MEDIA
FI01105
USER
IPL device not ready
570B6075 • 570B8005
570B6075
I/O processor resource not available
FRU List:
AJDGP01
570B6076
570B6201
IOA LID is not valid
FRU List:
AJDGP01
I/O processor card detected media error
FRU List:
MEDIA
570B6602
An I/O processor Licensed Internal
Code error occurred.
FRU List:
AJDGP01
AJDGP01
570B8000
FI01105
570B6081
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
A permanent IOP or cache adaptor card
failure occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
IOP
CACHE
570B6082
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
FRU List:
CACHE
STORIOA
IOP
570B6085
A permanent cache adaptor card failure
occurred.
Servicer Response:
IOP
570B6083
570B8002
570B8004
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Voltage drop detected on I/O processor 5
volt powersupply.
FRU List:
FI01141
STORIOA
IOP
570B8005
MA_BRDG
A recoverable IOP or cache adaptor card
error occurred.
Servicer Response:
570B6200
FRU List:
FCIOA
OPT_CLN
A permanent IOA hardware error
occurred
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
STORIOA
CACHE
Chapter 7. 5xxx Reference Codes
329
570B8007 • 570B8151
570B8007
A recoverable cache adaptor card error
occurred.
Servicer Response:
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
STORIOA
A permanent cache adaptor card failure
occurred.
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
FRU List:
CACHE
570B8133
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
570B8140
IOA detected recoverable device bus
error
Servicer Response:
No actionis required. This reference code is logged for
information only.
STORIOA
570B8011
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
570B8132
FRU List:
CACHE
570B8010
570B8131
A permanent cache adaptor card failure
occurred.
570B8141
IOA detected recoverable device error
Servicer Response:
The cache adaptor card may be missing, broken or
incompatible.
Servicer Response:
No actionis required. This reference code is logged for
information only.
Note: DO NOT replace both FRUs at the same time.
Exchange the FRUs one at a time in the order shown.
570B8145
FRU List:
CACHE
FRU List:
STORIOA
STORIOA
570B8100
570B8146
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
A permanent I/O processor failure
occurred
FRU List:
STORIOA
570B8130
IOA detected recoverable device bus
error
Servicer Response:
An erroroccurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
ANYBRDG
570B8151
FRU List:
AJDGP01
STORIOA
330
Disk device detected recoverable error
FRU List:
FI01105
570B8150
IOP
A recoverable I/O processor error
occurred.
System reference codes (1xxx - Axxx)
I/O processor Licensed Internal Code
error
570B8155 • 570B9008
570B8155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FRU List:
FI01101
A permanent I/O processor failure
occurred
AJDGP01
FRU List:
AJDGP01
IOP
STORIOA
570B8400
570B8157
I/O adapter card error
Servicer Response:
Display the Service ActionLog entry for this SRC. If the
Failing Item indicates I/O adapter, then replace the I/O
adapter. If the Failing Item indicates SVCDOCS, then
do NOT replace the I/O adapter. This is a recoverable
error. Perform the following for the I/O processor that
the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to re-IPL
the IOP. Other resources attached to the IOP may then
need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary On
attached resources.
FRU List:
SVCDOCS
570B8200
Not valid condition in I/O Processor
Licensed InternalCode
Servicer Response:
The Licensed Internal Code found a condition that
should not haveoccurred.
STORIOA
570B8156
570B8301
FRU List:
AJDGP01
570B9000
FRU List:
AJDGP01
I/O processor card detected device error
FRU List:
FI01105
STORIOA
570B9001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
570B9002
I/O processor Licensed Internal Code
error
I/O processor Licensed Internal Code
error
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
IOP
FI01140
570B8300
I/O processor card or Licensed Internal
Code error
Servicer Response:
A microprocessor exception occurred on the I/O
processor.
FRU List:
STORIOA
BACKPLN
FI01106
570B9008
I/O card does not support functions
expected by devices
IOP
Servicer Response:
Perform IOPIP25 .
AJDGP01
FRU List:
SVCDOCS
Chapter 7. 5xxx Reference Codes
331
570B9009 • 570B9028
570B9009
Call your next level of support for
assistance
FRU List:
SVCDOCS
570B9010
Cache data associated with attached
devices cannot be found.
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
IOP requires a cache adaptor card but
cannot find it.
The IOP and attached cache adaptor
card are not compatible.
Servicer Response:
Perform IOPIP19 .
FRU List:
SVCDOCS
570B9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
570B9025
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
570B9026
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
570B9027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
570B9028
System reference codes (1xxx - Axxx)
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
FRU List:
SVCDOCS
332
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
570B9021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP21 .
FRU List:
CACHE
570B9020
570B9023
Servicer Response:
Perform IOPIP22 .
Servicer Response:
The cache adapter card is missing or broken. Perform
IOPIP29 .
570B9013
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
SVCDOCS
570B9012
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
Perform IOPIP31.
570B9011
570B9022
570B9029 • 570B9082
570B9029
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
570B902F
Array addendum Product Activity Log
entry
Servicer Response:
This entrycontains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
570B9030
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
570B9031
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
570B9040
Array protection temporarily suspended
Servicer Response:
No actionrequired. Protection will be automatically
restarted.
570B9041
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
Servicer Response::
Call your next level of support to report the problem.
570B9051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
570B9052
Cache data exists for device that has
been modified.
Servicer Response:
Perform IOPIP28 .
FRU List:
SVCDOCS
570B9053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
570B9054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
570B9081
I/O processor card detected device error
FRU List:
FI01105
FRU List:
AJDGP01
STORIOA
570B9050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
570B9082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Chapter 7. 5xxx Reference Codes
333
570B9090 • 570BB410
STORIOA
570BB3B4
FI01140
BACKPLN
FRU List:
IOP
FI01106
570BB3B5
570B9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
570B9091
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
570B9092
570BB3B6
570BB3B8
IOP
Disk unit requires initialization before
use.
570BB3B9
570BB3E0
A permanent I/O processor failure
occurred
A permanent I/O processor failure
occurred
I/O processor detected a fault condition.
FRU List:
IOP
MA_BRDG
FRU List:
IOP
570BB3E1
A permanent I/O processor failure
occurred
FRU List:
IOP
I/O processor detected a fault condition.
FRU List:
IOP
MA_BRDG
A permanent I/O processor failure
occurred
FRU List:
IOP
334
Multi-adapter bridge error detected.
FRU List:
MA_BRDG
FRU List:
SVCDOCS
570BB3B3
A permanent I/O processor failure
occurred
FRU List:
IOP
FRU List:
IOP
570BB3B2
A permanent I/O processor failure
occurred
FRU List:
IOP
Servicer Response:
Perform IOPIP26 .
570BB3B1
A permanent I/O processor failure
occurred
FRU List:
IOP
570BB3B7
Incorrect hardware configuration change
has been detected.
A permanent I/O processor failure
occurred
System reference codes (1xxx - Axxx)
570BB410
FRU List:
STORIOA
A permanent I/O processor failure
occurred
570BB411 • 57033021
570BB411
A permanent I/O processor failure
occurred
570BBE00
FRU List:
STORIOA
570BB412
MA_BRDG
FRU List:
AJDGP01
Tape/CD or disk bus interface error
occurred
IOP
Servicer Response:
Perform IOPIP16 .
FI01104
FRU List:
FI01107
MA_BRDG
570BFF3D
FI01140
STORIOA
FRU List:
STORIOA
DEVTERM
ANYBRDG
570BB935
I/O processor detected a fault condition.
Unknown hardware detected
FRU List:
FI01101
570BFF6D
I/O adapter detected a recoverable error
I/O processor detected a recoverable
system bus error.
FRU List:
IOP
AJDGP01
ANYBUS
IOP
(5703, 5709) Reference codes
(5703, 5709) Reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
57031310
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57033006
System bus error
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
FRU List:
IOP
STORIOA
ANYBUS
57033021
STORIOA
57033020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Chapter 7. 5xxx Reference Codes
335
57033022 • 57033122
FI01107
FI01140
STORIOA
BACKPLN
57033022
I/O processor detected a SCSI bus
configuration error
57033102
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
USER
STORIOA
FRU List:
FI01107
FI01140
FI01107
BACKPLN
STORIOA
57033103
57033023
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
FI01107
BACKPLN
STORIOA
57033100
I/O processor card detected interface
error
57033120
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
57033121
FI01140
BACKPLN
57033101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
57033122
I/O Processor detected that the bus is
not operational
Servicer Response:
STORIOA
336
System reference codes (1xxx - Axxx)
57033123 • 57038008
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
57033140
FRU List:
SVCDOCS
57033400
FRU List:
FI02112
I/O Processor detected that the bus is
now operational
FI01106
DEVTERM
FI01140
57033401
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
57033142
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
57033143
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
57033150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
I/O processor card detected device error
STORIOA
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
57033141
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57033123
57033151
Device backplane problem
FRU List:
DEVBPLN
57033501
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
57033600
System log entry only, no service action
required
57033601
System log entry only, no service action
required
57038008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
Chapter 7. 5xxx Reference Codes
337
57038009 • 57038156
STORIOA
57038009
57038141
Impending cache battery pack failure
FRU List:
CACHBAT
Servicer Response:
No action is required. This reference code is logged for
information only.
57038145
57038012
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
57038100
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
57038146
I/O processor Licensed Internal Code
error
IOA detected recoverable device error
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
AJDGP01
57038150
IOP
Servicer Response:
57038130
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
57038131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57038132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57038133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
A permanent I/O processor failure
occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
57038151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
57038155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
57038140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
57038156
FRU List:
AJDGP01
STORIOA
338
System reference codes (1xxx - Axxx)
A permanent I/O processor failure
occurred
57038157 • 57039020
57038157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
57038200
57039008
I/O card does not support functions
expected by devices
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
57039009
Call your next level of support for
assistance
FRU List:
SVCDOCS
57039010
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
I/O processor Licensed Internal Code
error
SVCDOCS
FRU List:
AJDGP01
57039011
IOP
Servicer Response:
Perform IOPIP32 .
57039000
I/O processor card detected device error
FRU List:
FI01105
FRU List:
SVCDOCS
57039014
STORIOA
57039001
I/O processor card detected device
configuration error
Cache data belongs to devices other
than those attached
Mode jumper overridden due to cache
data in conflicting mode See
JOVERRIDE.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP33 .
57039015
FRU List:
SVCDOCS
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
57039002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
Mode jumper missing
FRU List:
SVCDOCS
57039020
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
BACKPLN
FI01106
Chapter 7. 5xxx Reference Codes
339
57039021 • 57039041
57039021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
57039022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57039024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57039025
Disk unit is not supported at its
physical location.
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
57039029
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
5703902F
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
57039030
Array no longer protected due to
missing or failed disk unit.
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
57039040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
340
FRU List:
SVCDOCS
57039031
Servicer Response:
Perform IOPIP22 .
57039027
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
Servicer Response::
Perform isolation procedure IOPIP21 .
Servicer Response:
Perform IOPIP21 .
57039026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
57039023
57039028
System reference codes (1xxx - Axxx)
57039041
Background array parity check detected
and corrected errors.
Servicer Response::
Call your next level of support to report the problem.
FRU List:
AJDGP01
57039050 • 57039091
57039050
Required cache data cannot be located
for a disk unit.
57039072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
Perform IOPIP30 .
Servicer Response:
No service action required.
FRU List:
SVCDOCS
57039073
57039051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
57039052
Servicer Response::
Perform isolation procedure IOPIP40 .
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
57039081
Cache data exists for device that has
been modified.
STORIOA
FRU List:
SVCDOCS
57039082
IOP resources not available due to
previous problems.
FRU List:
SVCDOCS
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
57039090
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57039091
57039071
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
57039054
I/O processor card detected device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
57039053
Incompatible or non-operational
auxiliary cache IOA attached.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
Chapter 7. 5xxx Reference Codes
341
57039092 • 57093023
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57039092
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
STORIOA
Read cache device not in correct format
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
5703B934
I/O processor detected a SCSI bus
configuration error
FI01107
FRU List:
SVCDOCS
57039093
57093020
Incompatible hardware detected.
57093021
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FRU List:
STORIOA
FI01107
5703FF3D
I/O adapter detected recoverable error
STORIOA
FRU List:
STORIOA
57093022
ANYBRDG
5703FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
I/O processor resource not available
Servicer Response:
The I/O processor error log is being filled faster than
the errors are being reported to the system. Check other
errors reported to the system and correct them.
57093006
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
ANYBUS
57091310
System bus error
FRU List:
IOP
ANYBUS
STORIOA
FI01107
STORIOA
57093023
System reference codes (1xxx - Axxx)
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 . Use the failing item (FI) codes to find failing
devices.
FRU List:
USER
FI01107
342
I/O processor detected a SCSI bus
configuration error
57093100 • 57093141
STORIOA
57093100
57093120
I/O processor card detected interface
error
I/O Processor detected that the bus is
not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
A device was added to SCSI bus 0 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
57093121
FI01140
BACKPLN
57093101
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
Servicer Response:
A device was added to SCSI bus 1 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
FRU List:
SVCDOCS
57093122
FI01140
FRU List:
SVCDOCS
BACKPLN
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
57093123
FRU List:
SVCDOCS
FI01140
57093140
BACKPLN
I/O processor card detected interface
error
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 3 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
57093103
I/O Processor detected that the bus is
not operational
Servicer Response:
A device was added to SCSI bus 2 of the I/O Adapter
and caused the bus to become not operational. Remove
the device.
STORIOA
57093102
I/O Processor detected that the bus is
not operational
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since SCSI
bus 0 is now operational.
57093141
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since SCSI
bus 1 is now operational.
FI01140
BACKPLN
Chapter 7. 5xxx Reference Codes
343
57093142 • 57098130
57093142
I/O Processor detected that the bus is
now operational
57093501
I/O processor Licensed Internal Code
error
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action, since SCSI
bus 2 is now operational.
FRU List:
AJDGP01
57093143
57093600
System log entry only, no service action
required
57093601
System log entry only, no service action
required
57098008
A permanent cache battery pack failure
occurred
I/O Processor detected that the bus is
now operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action, since SCSI
bus 3 is now operational.
57093150
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
57093151
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57093400
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
57098009
I/O processor card detected device error
FRU List:
FI02112
Impending cache battery pack failure
FRU List:
CACHBAT
57098012
STORIOA
Attached read cache devices exceed
capacity supported by IOA. Reduce the
number of read caches on the IOA.
FRU List:
SVCDOCS
FI01106
DEVTERM
57098100
FI01140
57093401
IOP
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
Device backplane problem
FRU List:
DEVBPLN
IOP
57098130
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
344
System reference codes (1xxx - Axxx)
57098131 • 57099000
57098131
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57098132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57098133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
57098140
IOA detected recoverable device bus
error
ANYBRDG
57098151
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
STORIOA
57098155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
STORIOA
57098156
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
Servicer Response:
No action is required. This reference code is logged for
information only.
STORIOA
57098141
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
57098145
A recoverable I/O processor error
occurred.
FRU List:
STORIOA
57098146
Disk device detected recoverable error
FRU List:
FI01105
57098150
57098157
1. If the I/O Processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the VRYCFG
RESET(*YES) command to reset the IOP and Vary
On attached resources.
FRU List:
SVCDOCS
A permanent I/O processor failure
occurred
57098200
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
I/O adapter card error
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
IOP
57099000
I/O processor card detected device error
FRU List:
FI01105
STORIOA
Chapter 7. 5xxx Reference Codes
345
57099001 • 57099024
57099001
I/O processor card detected device
configuration error
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
57099014
FRU List:
SVCDOCS
57099015
57099002
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
Mode jumper overridden due to cache
data in conflicting mode. See
JOVERRIDE.
Mode jumper missing
Servicer Response:
See Mode jumper is missing in Storage I/O card modes and
jumpers.
FRU List:
SVCDOCS
FRU List:
FI01105
STORIOA
57099020
FI01140
Servicer Response:
Perform IOPIP20 .
BACKPLN
FRU List:
SVCDOCS
FI01106
57099008
Array not functional due to present
hardware configuration.
I/O card does not support functions
expected by devices
57099021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP25 .
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57099009
Call your next level of support for
assistance
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
FRU List:
SVCDOCS
57099023
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
SVCDOCS
57099011
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57099010
57099022
Cache data belongs to devices other
than those attached
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP32 .
57099024
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
346
System reference codes (1xxx - Axxx)
Array not functional due to present
hardware configuration.
57099025 • 57099052
57099025
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
57099026
Tip: All of the isolation procedures are located in your
host server’s service guide.
FRU List:
SVCDOCS
57099031
Array not functional due to present
hardware configuration.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP22 .
57099040
FRU List:
SVCDOCS
Servicer Response:
No action required. Protection will be automatically
restarted.
57099027
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
FRU List:
SVCDOCS
57099028
Incorrect hardware configuration change
has been detected.
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 array members. Use the 90xx entry that
occurred at the same time as this reference code as the
starting point for this problem.
57099030
Servicer Response::
Call your next level of support to report the problem.
57099050
Required cache data cannot be located
for a disk unit.
Servicer Response:
Perform IOPIP30 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
5709902F
Background array parity check detected
and corrected errors. Call your next level
of support to report the problem.
FRU List:
AJDGP01
Servicer Response:
Reduce the number of arrays on IOP. Either move all
devices in an array to another IOP that supports arrays,
or stop an array on this IOP.
57099029
57099041
Array protection temporarily suspended
57099051
IOP cache data exists for a missing or
failed device.
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code. Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
57099052
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
Array no longer protected due to
missing or failed disk unit.
Servicer Response::
Perform isolation procedure IOPIP21 .
Chapter 7. 5xxx Reference Codes
347
57099053 • 57099093
57099053
IOP resources not available due to
previous problems.
Servicer Response:
Take action on other IOP reference codes which have
surfaced. If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other IOP reference codes and take action on them.
FRU List:
SVCDOCS
57099082
I/O processor card detected device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
57099054
IOP resources not available due to
previous problems.
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other IOP reference codes and take
action on them.
FRU List:
SVCDOCS
57099071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
FI01106
57099090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
FRU List:
SVCDOCS
57099091
Incorrect hardware configuration change
has been detected.
Servicer Response:
No service action required.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
go to the list of system reference codes and use the new
reference code as the entry point to the problem. If you
cannot resolve the problem, contact your next level of
support.
57099073
FRU List:
SVCDOCS
57099072
Link from IOA to auxiliary cache IOA
went non-operational
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response::
Perform isolation procedure IOPIP40 .
57099092
Tip: All of the isolation procedures are located in your
host server’s service guide.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
FRU List:
SVCDOCS
57099081
I/O processor card detected device error
57099093
Disk unit requires initialization before
use.
Read cache device not in correct format
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
STORIOA
FRU List:
SVCDOCS
348
System reference codes (1xxx - Axxx)
5709B934 • 57048141
5709B934
Incompatible hardware detected.
FRU List:
STORIOA
5709FF3D
5709FF6D
I/O processor detected a recoverable
system bus error
FRU List:
IOP
I/O adapter detected recoverable error
ANYBUS
FRU List:
STORIOA
ANYBRDG
(5704) Reference Codes
(5704) Reference Codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1.
57043020
I/O processor detected a configuration
error
Servicer Response:
Eithertoo many devices or the wrong kind of devices
have been configured under the IOA. Change the
configuration.
I/O processor card detected device error
FRU List:
FCDEV
FCINTF
ANYFC
FRU List:
SVCDOCS
57043100
57043400
FCIOA
I/O processor card detected interface
error
FRU List:
FCINTF
OPT_CLN
570434FF
Format in progress
Servicer Response:
The device indicated that a formatis in progress. When
the format is complete, the device should be useable.
No action is required. This reference code is logged for
information only.
ANYFC
FCIOA
OPT_CLN
57048130
57043120
I/O processor detected a port failure
FRU List:
FCPORT
FCIOA
Servicer Response:
No actionrequired. This reference code is logged for
information only.
57048140
Recovered Fibre Channel interface error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
FCDEV
OPT_CLN
57043140
Recovered Fibre Channel interface error
I/O Processor detected that a port is now
operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
57048141
IOA detected recoverable device error
Servicer Response:
No actionrequired. This reference code is logged for
information only.
Chapter 7. 5xxx Reference Codes
349
57048145 • 5704FF3D
57048145
A recoverable I/O processor error
occurred.
FRU List:
FCIOA
OPT_CLN
57048146
Disk device detected recoverable error
A permanent I/O processor failure
occurred
ANYBRDG
OPT_CLN
I/O processor Licensed Internal Code
error
FRU List:
AJDGP01
57049092
5704FF3D
ANYBRDG
IOP
OPT_CLN
OPT_CLN
57048155
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
OPT_CLN
57048156
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
FRU List:
FCIOA
FCIOA
A permanent I/O processor failure
occurred
FRU List:
AJDGP01
FCIOA
OPT_CLN
350
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
Servicer Response:
Reset the I/O processor and then IPL the I/O
processor. For information about how to reset and IPL
the I/O processor, see Debug the resource. If an I/O
processor reset and I/O processor IPL does not resolve
the problem, contact your next level of support.
FRU List:
FCIOA
57048151
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
FRU List:
FCDEV
57048150
57049091
System reference codes (1xxx - Axxx)
Recovered IOA error
5706A001 • 57088008
(5706, 5707) Reference codes
5706, 5707 Reference codes.
Find the reference code in the following list.
5706A001
I/O adapter Licensed Internal Code error
detected
FRU List:
AJDGP01
5706B9B0
5707A001
I/O adapter Licensed Internal Code error
detected
FRU List:
AJDGP01
I/O adapter hardware error detected
5707B9B0
FRU List:
IOA
FRU List:
IOA
AJDGP01
AJDGP01
I/O adapter hardware error detected
(5708, 574F, 575B) Reference codes
5708, 574F, 575B Reference codes
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
57081310
I/O adapter resource not available
Servicer Response:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
AUXCBL
AUXIOA
PRIMIOA
57083400
57083006
System bus error
FRU List:
AUXIOA
SCSI resource error
FRU List:
AUXCBL
PRIMIOA
ANYBRDG
IOP
57086075
57083100
FRU List:
PTFSRCH
Interface error
I/O processor resource not available
Servicer Response:
Error occurred on SCSI bus 0.
57088008
FRU List:
AUXCBL
Servicer Response:
AUXIOA
PRIMIOA
57083101
Interface error
Servicer Response:
Error occurred on SCSI bus 1.
FRU List:
A permanent cache battery pack failure
occurred.
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
Chapter 7. 5xxx Reference Codes
351
57088009 • 57088302
AUXIOA
57088009
57088155
Impending cache battery pack failure
FRU List:
CACHBAT
57088130
A permanent failure occurred
FRU List:
PTFSRCH
AUXIOA
IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
57088156
A permanent failure occurred
FRU List:
PTFSRCH
AUXIOA
57088131
IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57088140
IOA detected recoverable SCSI bus error
Servicer Response:
No action is required. This reference code is logged for
information only.
57088141
IOA detected recoverable SCSI resource
error
Servicer Response:
No action is required. This reference code is logged for
information only.
57088145
A recoverable error occurred
FRU List:
AUXIOA
57088150
57088157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
need to be Varied On.2. If disk units are not attached,
perform the VRYCFG RESET(*YES) command to reset
the IOP and Vary On attached resources.
FRU List:
SVCDOCS
57088300
IOA hardware or PCI bus error
FRU List:
AUXIOA
A permanent failure occurred.
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
ANYBRDG
PTFSRCH
57088301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
AUXIOA
FRU List:
AUXIOA
57088302
ANYBRDG
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
57088151
Licensed Internal Code error
FRU List:
PTFSRCH
AUXIOA
352
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
AUXIOA
Missing Licensed Internal Code
57089055 • 574F8130
57089055
Write cache data is available for
attached storage IOA
Servicer Response:
No service action required.
57089071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
57089072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
57089073
Disconnected, incompatible, or
non-operational storage IOA.
PRIMIOA
574F3101
Servicer Response:
Error occurred on SCSI bus 1.
FRU List:
AUXCBL
AUXIOA
PRIMIOA
574F3400
PRIMIOA
574F6075
SVCDOCS
574F8008
I/O adapter detected a recoverable error
FRU List:
AUXIOA
ANYBRDG
574F1310
I/O adapter resource not available
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
574F3006
AUXIOA
FRU List:
AUXIOA
574F8009
ANYBRDG
FRU List:
CACHBAT
574F3100
574F8130
Interface error
Servicer Response:
Error occurred on SCSI bus 0.
A permanent cache battery pack failure
occurred
Servicer Response::
FRU List:
CACHBAT
IOP
I/O processor resource not available
FRU List:
PTFSRCH
Servicer Response:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
System bus error
SCSI resource error
FRU List:
AUXCBL
FRU List:
Perform isolation procedure IOPIP41 . To review
isolation procedure IOPIP41 , go to your host server’s
service guide.
5708FF3D
Interface error
Impending cache battery pack failure
IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
FRU List:
AUXCBL
AUXIOA
Chapter 7. 5xxx Reference Codes
353
574F8131 • 574F9055
574F8131
IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
574F8156
A permanent failure occurred
FRU List:
PTFSRCH
AUXIOA
574F8140
IOA detected recoverable SCSI bus error
Servicer Response:
No action is required. This reference code is logged for
information only.
574F8141
IOA detected recoverable SCSI resource
error
Servicer Response:
No action is required. This reference code is logged for
information only.
574F8145
A recoverable error occurred
FRU List:
AUXIOA
574F8150
574F8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
need to be Varied On.2. If disk units are not attached,
perform the VRYCFG RESET(*YES) command to reset
the IOP and Vary On attached resources.
FRU List:
SVCDOCS
A permanent failure occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
AUXIOA
574F8300
IOA hardware or PCI bus error
FRU List:
AUXIOA
ANYBRDG
PTFSRCH
574F8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
ANYBRDG
AUXIOA
574F8151
Licensed Internal Code error
574F8302
FRU List:
PTFSRCH
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
AUXIOA
574F8155
Missing Licensed Internal Code
A permanent failure occurred
FRU List:
SVCDOCS
FRU List:
PTFSRCH
AUXIOA
AUXIOA
574F9055
Write cache data is available for
attached storage IOA
Servicer Response:
No service action required.
354
System reference codes (1xxx - Axxx)
574F9071 • 575B8131
574F9071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
574F9072
Link from IOA to auxiliary cache IOA
went non-operational
575B3101
Servicer Response:
Error occurred on SCSI bus 1.
FRU List:
AUXCBL
AUXIOA
Servicer Response:
No service action required.
PRIMIOA
574F9073
575B3400
Disconnected, incompatible, or
non-operational storage IOA.
FRU List:
Perform isolation procedure IOPIP41 . To review
isolation procedure IOPIP41 , go to your host server’s
service guide.
574FFF3D
I/O adapter detected a recoverable error
SCSI resource error
FRU List:
AUXCBL
PRIMIOA
575B6075
SVCDOCS
Interface error
I/O processor resource not available
FRU List:
PTFSRCH
FRU List:
AUXIOA
575B8008
ANYBRDG
Servicer Response:
575B1310
I/O adapter resource not available
Servicer Response:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
575B3006
System bus error
FRU List:
AUXIOA
A permanent cache battery pack failure
occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
AUXIOA
ANYBRDG
575B8009
IOP
575B3100
Interface error
Impending cache battery pack failure
FRU List:
CACHBAT
Servicer Response:
Error occurred on SCSI bus 0.
575B8130
FRU List:
AUXCBL
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable SCSI bus error
AUXIOA
575B8131
PRIMIOA
IOA detected recoverable SCSI bus error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
Chapter 7. 5xxx Reference Codes
355
575B8140 • 575B9071
575B8140
IOA detected recoverable SCSI bus error
Servicer Response:
No action is required. This reference code is logged for
information only.
575B8141
IOA detected recoverable SCSI resource
error
Servicer Response:
No action is required. This reference code is logged for
information only.
575B8145
A recoverable error occurred
FRU List:
AUXIOA
575B8150
575B8157
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Perform the following for the I/O
processor that the I/O adapter is attached to:1. If the
I/O Processor is not operable and disk units are
attached, use Hardware Service Manager to re-IPL the
IOP. Other resources attached to the IOP may then
need to be Varied On.2. If disk units are not attached,
perform the VRYCFG RESET(*YES) command to reset
the IOP and Vary On attached resources.
FRU List:
SVCDOCS
A permanent failure occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
575B8300
ANYBRDG
PTFSRCH
575B8301
FRU List:
PTFSRCH
ANYBRDG
AUXIOA
Licensed Internal Code error
FRU List:
PTFSRCH
575B8302
A permanent failure occurred
AUXIOA
575B9055
AUXIOA
A permanent failure occurred
FRU List:
PTFSRCH
AUXIOA
356
Missing Licensed Internal Code
FRU List:
SVCDOCS
FRU List:
PTFSRCH
575B8156
Not valid condition in Licensed Internal
Code
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
AUXIOA
575B8155
IOA hardware or PCI bus error
FRU List:
AUXIOA
FRU List:
AUXIOA
575B8151
I/O adapter card error
System reference codes (1xxx - Axxx)
Write cache data is available for
attached storage IOA
Servicer Response:
No service action required.
575B9071
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
575B9072 • 576B3140
575B9072
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
575B9073
Disconnected, incompatible, or
non-operational storage IOA.
SVCDOCS
575BFF3D
I/O adapter detected a recoverable error
FRU List:
AUXIOA
ANYBRDG
FRU List:
Perform isolation procedure IOPIP41 . To review
isolation procedure IOPIP41 , go to your host server’s
service guide.
576B, 5774, and 57FC reference codes
576B, 5774, and 57FC reference codes
576B3020
Configuration error on port 0
Servicer Response:
Too many devices have been configured on port 0.
Change the configuration.
FCIOA
OPT_CLN
FRU List:
SVCDOCS
576B3120
576B3021
Configuration error on port 1
Servicer Response:
Too many devices have been configured on port 1.
Change the configuration.
FRU List:
SVCDOCS
576B3100
A port failure was detected on port 0
Servicer Response:
FRU List:
FCPORT
FCIOA
Interface error on port 0
Servicer Response:
FCDEV
FRU List:
OPT_CLN
FCINTF
576B3121
A port failure was detected on port 1
Servicer Response:
ANYFC
FRU List:
FCIOA
FCPORT
OPT_CLN
576B3101
FCIOA
Interface error on port 1
Servicer Response:
FCDEV
FRU List:
OPT_CLN
FCINTF
576B3140
ANYFC
Port 0 is now operational
Servicer Response:
Chapter 7. 5xxx Reference Codes
357
576B3141 • 576B8302
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
576B8150
A permanent I/O adapter failure
occurred
Servicer Response:
FRU List:
FRU List:
576B3141
Port 1 is now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since the
port is now operational.
FRU List:
576B3400
FCIOA
ANYBRDG
OPT_CLN
Device error
Servicer Response:
FRU List:
576B8300
Servicer Response:
FRU List:
FCDEV
FCIOA
FCINTF
ANYBRDG
ANYFC
PTFSRCH
FCIOA
OPT_CLN
OPT_CLN
576B34FF
576B8301
Format in progress
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be usable. No
action is required. This reference code is logged for
information only.
576B8130
Recovered Fibre Channel interface error
on port 0
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
Servicer Response:
FRU List:
PTFSRCH
OPT_CLN
576B8302
Recovered Fibre Channel interface error
on port 1
Servicer Response:
No action required. This reference code is logged for
information only.
SVCDOCS
FCIOA
FRU List:
OPT_CLN
System reference codes (1xxx - Axxx)
Missing Licensed Internal Code
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
FRU List:
576B8131
Not valid condition in Licensed Internal
Code
FCIOA
FRU List:
358
IOA hardware error or PCI bus error
57743020 • 57743400
57743020
Configuration error on port 0
FCDEV
Servicer Response:
Too many devices have been configured on port 0.
Change the configuration.
OPT_CLN
FRU List:
SVCDOCS
57743121
A port failure was detected on port 1
Servicer Response:
57743021
Configuration error on port 1
FRU List:
Servicer Response:
Too many devices have been configured on port 1.
Change the configuration.
FCPORT
FRU List:
SVCDOCS
FCIOA
57743100
Interface error on port 0
FCDEV
Servicer Response:
FRU List:
OPT_CLN
FCINTF
57743140
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
ANYFC
FCIOA
FRU List:
OPT_CLN
57743101
Port 0 is now operational
57743141
Interface error on port 1
Servicer Response:
FRU List:
Port 1 is now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since the
port is now operational.
FRU List:
FCINTF
57743400
Device error
Servicer Response:
ANYFC
FRU List:
FCIOA
FCDEV
OPT_CLN
FCINTF
57743120
A port failure was detected on port 0
ANYFC
Servicer Response:
FRU List:
FCIOA
FCPORT
OPT_CLN
FCIOA
Chapter 7. 5xxx Reference Codes
359
577434FF • 57FC3100
577434FF
Format in progress
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be usable. No
action is required. This reference code is logged for
information only.
57748301
Not valid condition in Licensed Internal
Code
Servicer Response:
FRU List:
PTFSRCH
FRU List:
57748130
Recovered Fibre Channel interface error
on port 0
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
57748131
Recovered Fibre Channel interface error
on port 1
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
57748150
FCIOA
OPT_CLN
57748302
Missing Licensed Internal Code
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
FRU List:
SVCDOCS
FCIOA
A permanent I/O adapter failure
occurred
OPT_CLN
Servicer Response:
57FC3020
FRU List:
Configuration error on port 0
FCIOA
Servicer Response:
Too many devices have been configured on port 0.
Change the configuration.
ANYBRDG
FRU List:
SVCDOCS
OPT_CLN
57FC3021
57748300
IOA hardware error or PCI bus error
Servicer Response:
FRU List:
Configuration error on port 1
Servicer Response:
Too many devices have been configured on port 1.
Change the configuration.
FRU List:
SVCDOCS
FCIOA
57FC3100
ANYBRDG
Servicer Response:
FRU List:
PTFSRCH
FCINTF
OPT_CLN
ANYFC
FCIOA
360
System reference codes (1xxx - Axxx)
Interface error on port 0
57FC3101 • 57FC8131
FRU List:
OPT_CLN
57FC3101
57FC3141
Interface error on port 1
Servicer Response:
FRU List:
Port 1 is now operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action, since the
port is now operational.
FRU List:
FCINTF
57FC3400
ANYFC
Device error
Servicer Response:
FRU List:
FCIOA
FCDEV
OPT_CLN
57FC3120
FCINTF
A port failure was detected on port 0
Servicer Response:
ANYFC
FRU List:
FCIOA
FCPORT
OPT_CLN
FCIOA
57FC34FF
FCDEV
Servicer Response:
The device indicated that a format is in progress. When
the format is complete, the device should be usable. No
action is required. This reference code is logged for
information only.
OPT_CLN
57FC3121
Format in progress
A port failure was detected on port 1
FRU List:
Servicer Response:
57FC8130
FRU List:
Servicer Response:
No action required. This reference code is logged for
information only.
FCPORT
FCIOA
FRU List:
FCDEV
57FC8131
Recovered Fibre Channel interface error
on port 1
Servicer Response:
No action required. This reference code is logged for
information only.
OPT_CLN
57FC3140
Recovered Fibre Channel interface error
on port 0
Port 0 is now operational
FRU List:
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action, since the
port is now operational.
Chapter 7. 5xxx Reference Codes
361
57FC8150 • 571A3021
57FC8150
A permanent I/O adapter failure
occurred
57FC8301
Not valid condition in Licensed Internal
Code
Servicer Response:
Servicer Response:
FRU List:
FRU List:
FCIOA
PTFSRCH
ANYBRDG
FCIOA
OPT_CLN
OPT_CLN
57FC8300
IOA hardware error or PCI bus error
Servicer Response:
FRU List:
57FC8302
Missing Licensed Internal Code
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
FRU List:
FCIOA
SVCDOCS
ANYBRDG
FCIOA
PTFSRCH
OPT_CLN
OPT_CLN
(571A, 571B, 571E, 571F, 573D, 573E, 57FF) Reference codes
571A, 571B, 571E, 571F, 573D, 573E, 57FF Reference codes.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list.
571A3000
A permanent failure occurred
FRU List:
FI01101
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
ANYBRDG
FI01107
571A3006
System bus error
STORIOA
FRU List:
FI01101
571A3021
ANYBRDG
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
PTFSRCH
571A3020
SCSI bus configuration error
Servicer Response:
FRU List:
USER
FI01107
362
SCSI bus configuration error
System reference codes (1xxx - Axxx)
571A3022 • 571A3122
STORIOA
571A3022
571A3102
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
571A3103
571A3023
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
FRU List:
USER
STORIOA
FI01107
FI01140
STORIOA
BACKPLN
571A3100
Interface error Error occurred on SCSI
bus 0.
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
FRU List:
FI01107
Interface error Error occurred on SCSI
bus 3.
571A3120
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
STORIOA
571A3121
FI01140
BACKPLN
571A3101
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FI01140
BACKPLN
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
571A3122
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
Chapter 7. 5xxx Reference Codes
363
571A3123 • 571A8008
571A3123
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
FRU List:
SVCDOCS
571A3140
571A3200
MEDIA
Bus is operational
571A3202
Storage subsystem configuration error
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
571A3141
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
571A3142
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
571A3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
571A3150
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
571A3401
Device backplane problem
FRU List:
DEVBPLN
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
571A3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
FRU List:
SVCDOCS
571A3151
571A3400
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
PTFSRCH
571A3601
System log entry only, no service action
required
571A8008
A permanent cache battery pack failure
occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
364
System reference codes (1xxx - Axxx)
571A8009 • 571A8157
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
Impending cache battery pack failure
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
571A8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
571A8133
Disk device detected recoverable error
571A8150
A permanent failure occurred
Servicer Response:
STORIOA
571A8131
571A8146
FRU List:
FI01105
FRU List:
PTFSRCH
571A8130
A recoverable error occurred
FRU List:
STORIOA
FRU List:
CACHBAT
571A8100
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
571A8145
STORIOA
571A8009
571A8141
IOA detected recoverable device bus
error
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
571A8151
FRU List:
PTFSRCH
STORIOA
571A8155
STORIOA
571A8156
571A8140
FRU List:
PTFSRCH
Servicer Response:
No action is required. This reference code is logged for
information only.
A permanent failure occurred
FRU List:
PTFSRCH
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Licensed Internal Code error
A permanent failure occurred
STORIOA
571A8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
Chapter 7. 5xxx Reference Codes
365
571A8300 • 571A9020
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
571A9001
Servicer Response:
Perform IOPIP33 .
FRU List:
SVCDOCS
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
571A9002
FRU List:
SVCDOCS
FRU List:
FI01105
571A8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
Servicer Response:
Perform IOPIP16 .
STORIOA
BACKPLN
FI01106
PTFSRCH
571A9008
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
Missing Licensed Internal Code
571A9009
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
FRU List:
SVCDOCS
FRU List:
SVCDOCS
571A9010
STORIOA
571A8400
I/O card does not support functions
expected by devices.
FRU List:
SVCDOCS
STORIOA
571A8302
Device error.
FI01140
ANYBRDG
571A8301
Device configuration error.
Call your next level of support for
assistance.
Cache data associated with attached
devices cannot be found.
FRU List:
Perform IOPIP31.
Licensed Internal Code error
FRU List:
PTFSRCH
SVCDOCS
571A9011
571A8404
System log entry only, no service action
required.
571A9000
Device error.
FRU List:
FI01105
STORIOA
Cache data belongs to devices other
than those attached.
Servicer Response:
Perform IOPIP32 .
FRU List:
SVCDOCS
571A9020
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
366
System reference codes (1xxx - Axxx)
571A9021 • 571A9032
SVCDOCS
FRU List:
SVCDOCS
571A9028
571A9021
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
FRU List:
SVCDOCS
571A9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571A9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571A9025
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
SVCDOCS
571A9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
571A902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
571A9030
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
FRU List:
FI02112
571A9031
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP34 .
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
571A9032
FRU List:
SVCDOCS
571A9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
571A9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
571A9023
Incorrect hardware configuration change
has been detected.
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
FRU List:
Chapter 7. 5xxx Reference Codes
367
571A9040 • 571A9082
SVCDOCS
571A9040
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
571A9041
Background array parity check detected
and corrected errors.
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
571A9042
An array parity error has been detected
and corrected
FRU List:
SVCDOCS
571A9054
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
Servicer Response:
Call your next level of support to report the problem.
571A9071
FRU List:
NEXTLVL
Servicer Response:
No service action required.
571A9050
Required cache data cannot be located
for a disk unit.
571A9072
Link from IOA to auxiliary cache IOA
went operational
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
Perform IOPIP30 .
Servicer Response:
No service action required.
FRU List:
SVCDOCS
571A9073
571A9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
571A9052
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
FRU List:
SVCDOCS
571A9081
FRU List:
SVCDOCS
Incompatible or non-operational
auxiliary cache IOA attached.
Device error
FRU List:
FI01105
Cache data exists for device that has
been modified.
STORIOA
Servicer Response:
Contact your next level of support.
571A9082
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
571A9053
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
368
System reference codes (1xxx - Axxx)
FRU List:
FI01105
STORIOA
FI01140
Device error
571A9090 • 571B3022
BACKPLN
571AFF6D
FRU List:
STORIOA
FI01106
571A9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced,
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
571A9091
ANYBRDG
PTFSRCH
571B3000
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
571A9092
Recoverable system bus error
571B3006
FRU List:
FI01101
ANYBRDG
PTFSRCH
571B3020
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
System bus error
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
571A9902
571AC000
System log entry only, no service action
required
System log entry only, no service action
required
STORIOA
571B3021
SCSI bus configuration error
Servicer Response:
No action is required. This reference code is logged for
information only.
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
571AC402
FRU List:
USER
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FI01107
STORIOA
FRU List:
PTFSRCH
571B3022
571AFF3D
FRU List:
STORIOA
ANYBRDG
I/O adapter detected a recoverable error
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
Chapter 7. 5xxx Reference Codes
369
571B3023 • 571B3123
USER
FI01140
FI01107
BACKPLN
STORIOA
571B3023
571B3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
571B3120
571B3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
571B3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
BACKPLN
571B3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
571B3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
BACKPLN
571B3102
571B3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
370
System reference codes (1xxx - Axxx)
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
571B3140 • 571B8008
571B3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
571B3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
571B3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
571B3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
571B3142
571B3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
571B3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
571B3401
Device backplane problem
FRU List:
DEVBPLN
571B3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
571B3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
571B3200
FRU List:
FI01105
STORIOA
MEDIA
571B3601
System log entry only, no service action
required
571B8008
A permanent cache battery pack failure
occurred
Servicer Response:
A tape/CD or disk device reported a
failure
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
Chapter 7. 5xxx Reference Codes
371
571B8009 • 571B8157
571B8009
Impending cache battery pack failure
FRU List:
CACHBAT
571B8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
571B8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
571B8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
571B8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
571B8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
571B8145
571B8150
A permanent failure occurred.
Servicer Response:
STORIOA
571B8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
571B8130
571B8146
A recoverable error occurred
FRU List:
STORIOA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
571B8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
571B8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571B8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571B8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
372
System reference codes (1xxx - Axxx)
571B8300 • 571B9021
STORIOA
FRU List:
SVCDOCS
FI01140
571B8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
571B9008
PTFSRCH
571B8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
571B9009
STORIOA
571B8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
571B9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31.
STORIOA
SVCDOCS
571B8400
Licensed Internal Code error
FRU List:
PTFSRCH
571B9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
571B8404
System log entry only, no service action
required
FRU List:
SVCDOCS
571B9000
Device error
571B9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
571B9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
571B9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
571B9002
Device error
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Chapter 7. 5xxx Reference Codes
373
571B9022 • 571B9040
571B9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571B9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571B9025
571B9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
571B902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
571B9030
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
FI02112
571B9032
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
374
System reference codes (1xxx - Axxx)
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
Incorrect hardware configuration change
has been detected.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP34 .
571B9028
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
571B9031
571B9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
571B9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
571B9023
SVCDOCS
571B9040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
571B9041 • 571B9082
571B9041
Background array parity check detected
and corrected errors.
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
571B9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
Required cache data cannot be located
for a disk unit.
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
571B9071
FRU List:
NEXTLVL
571B9050
571B9054
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
571B9072
FRU List:
SVCDOCS
Servicer Response:
No service action required.
571B9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
571B9073
Cache data exists for device that has
been modified.
FRU List:
SVCDOCS
STORIOA
FRU List:
SVCDOCS
571B9082
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
FRU List:
SVCDOCS
Device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
571B9053
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
571B9081
571B9052
Link from IOA to auxiliary cache IOA
went non-operational
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
Chapter 7. 5xxx Reference Codes
375
571B9090 • 571E3022
571B9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
571B9091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
ANYBRDG
PTFSRCH
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
571E3006
System bus error
FRU List:
FI01101
ANYBRDG
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
571B9902
System log entry only, no service action
required
571BC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
571BC402
Recoverable system bus error
FRU List:
STORIOA
571E3000
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
571B9092
571BFF6D
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
PTFSRCH
571E3020
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
STORIOA
571E3021
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
571BFF3D
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
STORIOA
571E3022
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
376
System reference codes (1xxx - Axxx)
SCSI bus configuration error
571E3023 • 571E3123
USER
FI01140
FI01107
BACKPLN
STORIOA
571E3023
571E3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
571E3120
571E3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
571E3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
BACKPLN
571E3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
571E3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
BACKPLN
571E3102
571E3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
STORIOA
Chapter 7. 5xxx Reference Codes
377
571E3140 • 571E8008
571E3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
571E3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
571E3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
571E3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
571E3142
571E3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
571E3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
571E3401
Device backplane problem
FRU List:
DEVBPLN
571E3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
571E3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
571E3200
571E3601
System log entry only, no service action
required
571E8008
A permanent cache battery pack failure
occurred
Servicer Response:
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
MEDIA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
378
System reference codes (1xxx - Axxx)
571E8009 • 571E8157
571E8009
Impending cache battery pack failure
FRU List:
CACHBAT
571E8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
571E8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
571E8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
571E8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
571E8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
571E8145
FRU List:
STORIOA
571E8150
A permanent failure occurred
Servicer Response:
STORIOA
571E8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
571E8130
571E8146
A recoverable error occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
571E8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
571E8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571E8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571E8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Chapter 7. 5xxx Reference Codes
379
571E8300 • 571E9021
STORIOA
FRU List:
SVCDOCS
FI01140
571E8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
571E9008
PTFSRCH
571E8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
571E9009
STORIOA
571E8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
571E9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31.
STORIOA
SVCDOCS
571E8400
Licensed Internal Code error
FRU List:
PTFSRCH
571E9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
571E8404
System log entry only, no service action
required
FRU List:
SVCDOCS
571E9000
Device error
571E9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
571E9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
571E9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
571E9002
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
380
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
571E9022 • 571E9040
571E9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571E9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571E9025
571E9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
571E902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
571E9030
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
FI02112
571E9032
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
Incorrect hardware configuration change
has been detected.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP34 .
571E9028
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
571E9031
571E9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
571E9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
571E9023
SVCDOCS
571E9040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
FRU List:
Chapter 7. 5xxx Reference Codes
381
571E9041 • 571E9082
571E9041
Background array parity check detected
and corrected errors.
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
571E9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
Required cache data cannot be located
for a disk unit.
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
571E9071
FRU List:
NEXTLVL
571E9050
571E9054
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
571E9072
FRU List:
SVCDOCS
Servicer Response:
No service action required.
571E9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
571E9073
Cache data exists for device that has
been modified.
FRU List:
SVCDOCS
STORIOA
FRU List:
SVCDOCS
571E9082
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
FRU List:
SVCDOCS
382
System reference codes (1xxx - Axxx)
Device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
571E9053
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
571E9081
571E9052
Link from IOA to auxiliary cache IOA
went non-operational
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
571E9090 • 571F3022
571E9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
571E9091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
ANYBRDG
PTFSRCH
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
571F3006
System bus error
FRU List:
FI01101
ANYBRDG
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
571E9902
System log entry only, no service action
required
571EC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
571EC402
Recoverable system bus error
FRU List:
STORIOA
571F3000
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
571E9092
571EFF6D
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
PTFSRCH
571F3020
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
STORIOA
571F3021
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
571EFF3D
FRU List:
STORIOA
ANYBRDG
I/O adapter detected a recoverable error
STORIOA
571F3022
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
Chapter 7. 5xxx Reference Codes
383
571F3023 • 571F3123
USER
FI01140
FI01107
BACKPLN
STORIOA
571F3023
571F3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
571F3120
571F3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
571F3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
BACKPLN
571F3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
571F3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
BACKPLN
571F3102
571F3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
384
System reference codes (1xxx - Axxx)
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
571F3140 • 571F8008
571F3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
571F3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
571F3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
571F3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
571F3142
571F3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
571F3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
571F3401
Device backplane problem
FRU List:
DEVBPLN
571F3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
571F3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
571F3200
FRU List:
FI01105
STORIOA
MEDIA
571F3601
System log entry only, no service action
required
571F8008
A permanent cache battery pack failure
occurred
Servicer Response:
A tape/CD or disk device reported a
failure
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
Chapter 7. 5xxx Reference Codes
385
571F8009 • 571F8157
571F8009
Impending cache battery pack failure
FRU List:
CACHBAT
571F8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
571F8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
571F8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
571F8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
571F8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
571F8145
571F8150
A permanent failure occurred
Servicer Response:
STORIOA
571F8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
571F8130
571F8146
A recoverable error occurred
FRU List:
STORIOA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
571F8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
571F8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571F8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
571F8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
386
System reference codes (1xxx - Axxx)
571F8300 • 571F9021
STORIOA
FRU List:
SVCDOCS
FI01140
571F8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
571F9008
PTFSRCH
571F8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
571F9009
STORIOA
571F8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
571F9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31 .
STORIOA
SVCDOCS
571F8400
Licensed Internal Code error
FRU List:
PTFSRCH
571F9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
571F8404
System log entry only, no service action
required
FRU List:
SVCDOCS
571F9000
Device error
571F9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
571F9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
571F9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
571F9002
Device error
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Chapter 7. 5xxx Reference Codes
387
571F9022 • 571F9040
571F9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571F9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
571F9025
571F9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
571F902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
571F9030
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
FI02112
571F9032
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
388
System reference codes (1xxx - Axxx)
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
Incorrect hardware configuration change
has been detected.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP34 .
571F9028
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
571F9031
571F9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
571F9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
571F9023
SVCDOCS
571F9040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
571F9041 • 571F9082
571F9041
Background array parity check detected
and corrected errors.
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
571F9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
Required cache data cannot be located
for a disk unit.
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
571F9071
FRU List:
NEXTLVL
571F9050
571F9054
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
571F9072
FRU List:
SVCDOCS
Servicer Response:
No service action required.
571F9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
571F9073
Cache data exists for device that has
been modified.
FRU List:
SVCDOCS
STORIOA
FRU List:
SVCDOCS
571F9082
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
FRU List:
SVCDOCS
Device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
571F9053
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
571F9081
571F9052
Link from IOA to auxiliary cache IOA
went non-operational
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
Chapter 7. 5xxx Reference Codes
389
571F9090 • 573D3022
571F9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
571F9091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
ANYBRDG
PTFSRCH
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
573D3006
System bus error
FRU List:
FI01101
ANYBRDG
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
571F9902
System log entry only, no service action
required
571FC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
571FC402
Recoverable system bus error
FRU List:
STORIOA
573D3000
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
571F9092
571FFF6D
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
PTFSRCH
573D3020
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
STORIOA
573D3021
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
571FFF3D
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
STORIOA
573D3022
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
390
System reference codes (1xxx - Axxx)
SCSI bus configuration error
573D3023 • 573D3123
USER
FI01140
FI01107
BACKPLN
STORIOA
573D3023
573D3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
573D3120
573D3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
573D3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
BACKPLN
573D3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
573D3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
BACKPLN
573D3102
573D3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
STORIOA
Chapter 7. 5xxx Reference Codes
391
573D3140 • 573D8008
573D3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
573D3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
573D3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
573D3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
573D3142
573D3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
573D3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
573D3401
Device backplane problem
FRU List:
DEVBPLN
573D3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
573D3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
573D3200
573D3601
System log entry only, no service action
required
573D8008
A permanent cache battery pack failure
occurred
Servicer Response:
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
MEDIA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
392
System reference codes (1xxx - Axxx)
573D8009 • 573D8157
573D8009
Impending cache battery pack failure
FRU List:
CACHBAT
573D8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
573D8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
573D8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
573D8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
573D8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
573D8145
FRU List:
STORIOA
573D8150
A permanent failure occurred
Servicer Response:
STORIOA
573D8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
573D8130
573D8146
A recoverable error occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
573D8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
573D8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
573D8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
573D8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Chapter 7. 5xxx Reference Codes
393
573D8300 • 573D9021
STORIOA
FRU List:
SVCDOCS
FI01140
573D8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
573D9008
PTFSRCH
573D8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
573D9009
STORIOA
573D8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
573D9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31.
STORIOA
SVCDOCS
573D8400
Licensed Internal Code error
FRU List:
PTFSRCH
573D9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
573D8404
System log entry only, no service action
required
FRU List:
SVCDOCS
573D9000
Device error
573D9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
573D9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
573D9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
573D9002
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
394
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
573D9022 • 573D9040
573D9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
573D9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
573D9025
573D9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
573D902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
573D9030
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
FI02112
573D9032
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
Incorrect hardware configuration change
has been detected.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP34 .
573D9028
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
573D9031
573D9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
573D9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
573D9023
SVCDOCS
573D9040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
FRU List:
Chapter 7. 5xxx Reference Codes
395
573D9041 • 573D9082
573D9041
Background array parity check detected
and corrected errors.
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
573D9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
Required cache data cannot be located
for a disk unit.
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
573D9071
FRU List:
NEXTLVL
573D9050
573D9054
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
573D9072
FRU List:
SVCDOCS
Servicer Response:
No service action required.
573D9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
573D9073
Cache data exists for device that has
been modified.
FRU List:
SVCDOCS
STORIOA
FRU List:
SVCDOCS
573D9082
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
FRU List:
SVCDOCS
396
System reference codes (1xxx - Axxx)
Device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
573D9053
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
573D9081
573D9052
Link from IOA to auxiliary cache IOA
went non-operational
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
573D9090 • 573E3022
573D9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
573D9091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
ANYBRDG
PTFSRCH
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
573E3006
System bus error
FRU List:
FI01101
ANYBRDG
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
573D9902
System log entry only, no service action
required
573DC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
573DC402
Recoverable system bus error
FRU List:
STORIOA
573E3000
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
573D9092
573DFF6D
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
PTFSRCH
573E3020
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
STORIOA
573E3021
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
573DFF3D
FRU List:
STORIOA
ANYBRDG
I/O adapter detected a recoverable error
STORIOA
573E3022
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
Chapter 7. 5xxx Reference Codes
397
573E3023 • 573E3123
USER
FI01140
FI01107
BACKPLN
STORIOA
573E3023
573E3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
BACKPLN
STORIOA
573E3120
573E3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
573E3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
BACKPLN
573E3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
573E3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
BACKPLN
573E3102
573E3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
398
System reference codes (1xxx - Axxx)
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
573E3140 • 573E8008
573E3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
573E3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
573E3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
573E3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
573E3142
573E3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
573E3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
573E3401
Device backplane problem
FRU List:
DEVBPLN
573E3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
573E3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
573E3200
FRU List:
FI01105
STORIOA
MEDIA
573E3601
System log entry only, no service action
required
573E8008
A permanent cache battery pack failure
occurred
Servicer Response:
A tape/CD or disk device reported a
failure
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
Chapter 7. 5xxx Reference Codes
399
573E8009 • 573E8157
573E8009
Impending cache battery pack failure
FRU List:
CACHBAT
573E8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
573E8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
573E8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
573E8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
573E8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
573E8145
573E8150
A permanent failure occurred
Servicer Response:
STORIOA
573E8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
573E8130
573E8146
A recoverable error occurred
FRU List:
STORIOA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
573E8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
573E8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
573E8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
573E8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
400
System reference codes (1xxx - Axxx)
573E8300 • 573E9021
STORIOA
FRU List:
SVCDOCS
FI01140
573E8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
573E9008
PTFSRCH
573E8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
573E9009
STORIOA
573E8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
573E9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31.
STORIOA
SVCDOCS
573E8400
Licensed Internal Code error
FRU List:
PTFSRCH
573E9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
573E8404
System log entry only, no service action
required
FRU List:
SVCDOCS
573E9000
Device error
573E9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
573E9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
573E9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
573E9002
Device error
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
Chapter 7. 5xxx Reference Codes
401
573E9022 • 573E9040
573E9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
573E9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
573E9025
573E9029
Disk unit is not supported at its
physical location.
Servicer Response:
Perform IOPIP21 .
FRU List:
SVCDOCS
573E902F
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
573E9030
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
FRU List:
FI02112
573E9032
Array not functional due to present
hardware configuration.
FRU List:
SVCDOCS
SVCDOCS
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
402
System reference codes (1xxx - Axxx)
A disk unit in a RAID array is missing
or failed
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
FRU List:
FI02112
Incorrect hardware configuration change
has been detected.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP34 .
573E9028
Array no longer protected due to
missing or failed disk unit.
Servicer Response:
Perform isolation procedure IOPIP21 . To review
isolation procedure IOPIP21 , go to your host server’s
service guide.
573E9031
573E9027
Array addendum Product Activity Log
entry
SVCDOCS
FRU List:
SVCDOCS
573E9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
573E9023
SVCDOCS
573E9040
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
573E9041 • 573E9082
573E9041
Background array parity check detected
and corrected errors
Servicer Response:
Call your next level of support to report the problem.
FRU List:
PTFSRCH
573E9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
Required cache data cannot be located
for a disk unit.
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
FRU List:
SVCDOCS
573E9071
FRU List:
NEXTLVL
573E9050
573E9054
Link from IOA to auxiliary cache IOA
went operational
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
573E9072
FRU List:
SVCDOCS
Servicer Response:
No service action required.
573E9051
Cache data exists for a missing or failed
device
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
FRU List:
SVCDOCS
573E9073
Cache data exists for device that has
been modified.
FRU List:
SVCDOCS
STORIOA
FRU List:
SVCDOCS
573E9082
IOA resources not available due to
previous problems
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
FRU List:
SVCDOCS
Device error
FRU List:
FI01105
Servicer Response:
Contact your next level of support.
573E9053
Incompatible or non-operational
auxiliary cache IOA attached.
Servicer Response:
Perform isolation procedure IOPIP40 . To review
isolation procedure IOPIP40 , go to your host server’s
service guide.
573E9081
573E9052
Link from IOA to auxiliary cache IOA
went non-operational
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
STORIOA
FI01140
BACKPLN
FI01106
Chapter 7. 5xxx Reference Codes
403
573E9090 • 57FF3022
573E9090
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
573E9091
Incorrect hardware configuration change
has been detected.
FRU List:
SVCDOCS
ANYBRDG
PTFSRCH
A permanent failure occurred
FRU List:
FI01101
ANYBRDG
57FF3006
System bus error
FRU List:
FI01101
ANYBRDG
Disk unit requires initialization before
use.
Servicer Response:
Perform IOPIP26 .
FRU List:
SVCDOCS
573E9902
System log entry only, no service action
required
573EC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
573EC402
Recoverable system bus error
FRU List:
STORIOA
57FF3000
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
573E9092
573EFF6D
Licensed Internal Code error
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
PTFSRCH
57FF3020
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 0. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
STORIOA
57FF3021
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 1. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
USER
FI01107
573EFF3D
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
STORIOA
57FF3022
Servicer Response:
Error occurred on SCSI bus 2. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
FRU List:
404
System reference codes (1xxx - Axxx)
SCSI bus configuration error
57FF3023 • 57FF3123
USER
FI01140
FI01107
DEVBPLN
STORIOA
57FF3023
57FF3103
SCSI bus configuration error
Servicer Response:
Error occurred on SCSI bus 3. To correct or isolate a
possible user error or configuration error, perform
IOPIP17 .
Interface error Error occurred on SCSI
bus 3.
Servicer Response:
Error occurred on SCSI bus 3. Perform IOPIP13 .
FRU List:
FI01107
STORIOA
FRU List:
USER
FI01140
FI01107
DEVBPLN
STORIOA
57FF3120
57FF3100
Interface error Error occurred on SCSI
bus 0.
Bus is not operational
Servicer Response:
Error occurred on SCSI bus 0. Perform IOPIP13 .
Servicer Response:
Adding a device to SCSI bus 0 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
FI01107
FRU List:
SVCDOCS
STORIOA
57FF3121
Servicer Response:
Adding a device to SCSI bus 1 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
DEVBPLN
57FF3101
Bus is not operational
Interface error Error occurred on SCSI
bus 1.
Servicer Response:
Error occurred on SCSI bus 1. Perform IOPIP13 .
FRU List:
SVCDOCS
57FF3122
Bus is not operational
STORIOA
Servicer Response:
Adding a device to SCSI bus 2 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FI01140
FRU List:
SVCDOCS
FRU List:
FI01107
DEVBPLN
57FF3102
57FF3123
Interface error Error occurred on SCSI
bus 2.
Servicer Response:
Error occurred on SCSI bus 2. Perform IOPIP13 .
FRU List:
FI01107
Bus is not operational
Servicer Response:
Adding a device to SCSI bus 3 of the I/O Adapter
caused the bus to become not operational. Remove the
device.
FRU List:
SVCDOCS
STORIOA
Chapter 7. 5xxx Reference Codes
405
57FF3140 • 57FF8008
57FF3140
Bus is operational
Servicer Response:
This reference code and the 3120 reference code that
occurred before it require no service action because
SCSI bus 0 is now operational.
57FF3141
Bus is operational
Servicer Response:
This reference code and the 3122 reference code that
occurred before it require no service action because
SCSI bus 2 is now operational.
57FF3143
Bus is operational
Servicer Response:
This reference code and the 3123 reference code that
occurred before it require no service action because
SCSI bus 3 is now operational.
57FF3150
Storage subsystem configuration error
Servicer Response:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SVCDOCS
Bus is operational
Servicer Response:
This reference code and the 3121 reference code that
occurred before it require no service action because
SCSI bus 1 is now operational.
57FF3142
57FF3202
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 0 at the same time. Correct the SCSI bus 0
configuration.
FRU List:
SVCDOCS
57FF3400
Device error
Servicer Response:
NOTE: If external devices are attached check EXTSCSI
and DEVTERM first.
FRU List:
FI02112
STORIOA
FI01106
FI01140
57FF3401
Device backplane problem
FRU List:
DEVBPLN
57FF3501
Licensed Internal Code error
Servicer Response:
The device type is either unsupported or the code has
not been loaded to support it.
FRU List:
FI01105
PTFSRCH
57FF3151
SCSI bus configuration error
Servicer Response:
Internal and external SCSI cables are connected to SCSI
bus 1 at the same time. Correct the SCSI bus 1
configuration.
FRU List:
SVCDOCS
57FF3200
57FF3601
System log entry only, no service action
required
57FF8008
A permanent cache battery pack failure
occurred
Servicer Response::
A tape/CD or disk device reported a
failure
FRU List:
FI01105
STORIOA
MEDIA
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
CACHBAT
STORIOA
406
System reference codes (1xxx - Axxx)
57FF8009 • 57FF8157
57FF8009
Impending cache battery pack failure
FRU List:
CACHBAT
57FF8100
Licensed Internal Code error
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 0. No action is required.
This reference code is logged for information only.
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 1. No action is required.
This reference code is logged for information only.
57FF8132
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 2. No action is required.
This reference code is logged for information only.
57FF8133
IOA detected recoverable device bus
error
Servicer Response:
An error occurred on SCSI bus 3. No action is required.
This reference code is logged for information only.
57FF8140
IOA detected recoverable device bus
error
Servicer Response:
No action is required. This reference code is logged for
information only.
57FF8141
IOA detected recoverable device error
Servicer Response:
No action is required. This reference code is logged for
information only.
57FF8145
FRU List:
STORIOA
57FF8150
A permanent failure occurred
Servicer Response::
STORIOA
57FF8131
Disk device detected recoverable error
FRU List:
FI01105
FRU List:
PTFSRCH
57FF8130
57FF8146
A recoverable error occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
STORIOA
ANYBRDG
57FF8151
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
57FF8155
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
57FF8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
57FF8157
I/O adapter card error
Servicer Response:
Display the Service Action Log entry for this SRC. If
the Failing Item indicates an I/O adapter, then replace
the I/O adapter. If the Failing Item indicates
SVCDOCS, then do NOT replace the I/O adapter. This
is a recoverable error. Perform the following for the
I/O processor that the I/O adapter is attached to:
1. If the I/O processor is not operable and disk units
are attached, use Hardware Service Manager to
re-IPL the IOP. Other resources attached to the IOP
may then need to be Varied On.
2. If disk units are not attached, perform the ″VRYCFG
RESET(*YES)″ command to reset the IOP and Vary
On attached resources.
Chapter 7. 5xxx Reference Codes
407
57FF8300 • 57FF9021
STORIOA
FRU List:
SVCDOCS
FI01140
57FF8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
BACKPLN
FI01106
ANYBRDG
57FF9008
PTFSRCH
57FF8301
Not valid condition in Licensed Internal
Code
FRU List:
PTFSRCH
Servicer Response:
Perform IOPIP25 .
FRU List:
SVCDOCS
57FF9009
STORIOA
57FF8302
Missing Licensed Internal Code
I/O card does not support functions
expected by devices
Call your next level of support for
assistance
FRU List:
SVCDOCS
Servicer Response:
Ensure that the code necessary to support this I/O
adapter is loaded.
57FF9010
FRU List:
SVCDOCS
FRU List:
Perform IOPIP31.
STORIOA
SVCDOCS
57FF8400
Licensed Internal Code error
FRU List:
PTFSRCH
57FF9011
Cache data belongs to devices other
than those attached
Servicer Response:
Perform IOPIP32 .
57FF8404
System log entry only, no service action
required
FRU List:
SVCDOCS
57FF9000
Device error
57FF9020
FRU List:
FI01105
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP20 .
STORIOA
57FF9001
Cache data associated with attached
devices cannot be found.
FRU List:
SVCDOCS
Device configuration error
Servicer Response:
Perform IOPIP33 .
57FF9021
FRU List:
SVCDOCS
Servicer Response:
Perform IOPIP20 .
57FF9002
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
408
System reference codes (1xxx - Axxx)
FRU List:
SVCDOCS
Array not functional due to present
hardware configuration.
57FF9022 • 57FF9041
57FF9022
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57FF9024
Array not functional due to present
hardware configuration.
Servicer Response:
Perform IOPIP22 .
FRU List:
SVCDOCS
57FF9025
57FF9029
FRU List:
SVCDOCS
57FF902F
Array addendum Product Activity Log
entry
Servicer Response:
This entry contains additional array information for
90xx reference codes when the array contains more
than 10 members. Use the 90xx entry that occurred at
the same time as this reference code as the starting
point for this problem.
57FF9030
Array no longer protected due to
missing or failed disk unit.
FRU List:
Perform IOPIP21 .
Disk unit is not supported at its
physical location.
FI02112
Servicer Response:
Perform IOPIP21 .
SVCDOCS
FRU List:
SVCDOCS
57FF9031
57FF9026
Incorrect hardware configuration change
has been detected.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
57FF9023
SVCDOCS
Array not functional due to present
hardware configuration.
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
Servicer Response:
Perform IOPIP22 .
57FF9032
FRU List:
SVCDOCS
Servicer Response:
The array is still protected, but the disk unit should be
replaced. Perform IOPIP21 .
57FF9027
Array not functional due to present
hardware configuration.
FRU List:
FI02112
Servicer Response:
Perform IOPIP34 .
SVCDOCS
FRU List:
SVCDOCS
57FF9040
57FF9028
Incorrect hardware configuration change
has been detected.
Servicer Response:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
A disk unit in a RAID array is missing
or failed
Array protection temporarily suspended
Servicer Response:
No action required. Protection will be automatically
restarted.
57FF9041
Background array parity check detected
and corrected errors Call your next level
of support to report the problem.
FRU List:
PTFSRCH
Chapter 7. 5xxx Reference Codes
409
57FF9042 • 57FF9090
57FF9042
An array parity error has been detected
and corrected
Servicer Response:
Call your next level of support to report the problem.
FRU List:
NEXTLVL
57FF9050
Required cache data cannot be located
for a disk unit.
FRU List:
SVCDOCS
Cache data exists for a missing or failed
device
Cache data exists for device that has
been modified.
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
Incompatible or non-operational
auxiliary cache IOA attached.
FRU List:
Perform IOPIP40.
SVCDOCS
57FF9081
Device error
STORIOA
57FF9082
Device error
Servicer Response:
Perform IOPIP16 .
FRU List:
FI01105
IOA resources not available due to
previous problems
STORIOA
FI01140
FRU List:
SVCDOCS
57FF9090
IOA resources not available due to
previous problems
Servicer Response:
Power off the system and remove all new or
replacement disk units. IPL the system to DST. If you
cannot perform a type A or B IPL, perform a type D
IPL from removable media. Look for Product Activity
Log entries for other reference codes and take action on
them.
410
Link from IOA to auxiliary cache IOA
went non-operational
Servicer Response:
No service action required.
Servicer Response:
Take action on other reference codes which have
surfaced.If you cannot get to SST or DST, and cannot
perform a type A or B IPL, perform a type D IPL from
removable media. Look for Product Activity Log entries
for other reference codes and take action on them.
57FF9054
Link from IOA to auxiliary cache IOA
went operational
FRU List:
FI01105
FRU List:
SVCDOCS
57FF9053
57FF9072
57FF9073
Servicer Response:
If all configured units are missing, a 9054 reference
code may appear in the product activity log. If so,
perform the action indicated for the 9054 reference
code.Otherwise, perform IOPIP27 .
57FF9052
57FF9071
Servicer Response:
No service action required.
Servicer Response:
Perform IOPIP30 .
57FF9051
FRU List:
SVCDOCS
System reference codes (1xxx - Axxx)
BACKPLN
FI01106
Disk unit has been modified after the
last known status.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
57FF9091 • 572A3400
57FF9091
Incorrect hardware configuration change
has been detected.
Servicer Response:
Re-IPL the system. If any reference codes are surfaced
use the new reference code as the entry point to the
problem. If you cannot resolve the problem, contact
your next level of support.
FRU List:
SVCDOCS
No action is required. This reference code is logged for
information only.
57FFC402
Servicer Response:
Ask your next level of support for assistance.
FRU List:
PTFSRCH
57FFFF3D
57FF9092
Disk unit requires initialization before
use.
ANYBRDG
FRU List:
SVCDOCS
57FFFF6D
System log entry only, no service action
required
I/O adapter detected a recoverable error
FRU List:
STORIOA
Servicer Response:
Perform IOPIP26 .
57FF9902
Licensed Internal Code error
Recoverable system bus error
FRU List:
STORIOA
ANYBRDG
57FFC000
System log entry only, no service action
required
PTFSRCH
Servicer Response:
572A and 572C Reference codes
572A and 572C Reference codes.
The following reference code are produced from SAS I/O adapter.
572A1310
I/O adapter resource not available
Servicer:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
572A3000
A permanent failure occurred
FRU List:
SIP3150
572A3140
System log entry only.
Servicer:
No service action required.
572A3202
Storage subsystem configuration error
Servicer:
The device is not supported in the current
configuration. An I/O processor might be required.
STORIOA
FRU List:
ANYBRDG
572A3020
SVCDOCS
Storage subsystem configuration error
FRU List:
Unknown resource error
FRU List:
SIP3150
572A3100
572A3400
SIP3150
Device bus interface error occurred
FI02112
FRU List:
Chapter 7. 5xxx Reference Codes
411
572A3401 • 572A4101
STORIOA
572A4041
SASCABL
572A3401
Device backplane problem
Incomplete multipath connection
Servicer:
Incomplete multipath connection between device
backplane and device.
FRU List:
SIP3146
FRU List:
SASEXP
572A4050
DEVBPLN
572A34FF
Format in progress
Servicer:
No action required. This reference code is logged for
information only.
572A3601
Format in progress
Servicer:
System log entry only, no service action required
572A4010
Configuration error
Enclosure does not support required
multipath function
FRU List:
SIP3148
572A4060
Multipath redundancy level reduced
Servicer:
A redundant disk unit connection has failed.
FRU List:
SIP3153
SASCABL
SASEXP
Servicer:
Incorrect connection between cascaded enclosures.
572A4061
FRU List:
SIP3142
Servicer:
A redundant disk unit connection has been restored.
No service action is required.
572A4020
Configuration error
572A4070
Multipath redundancy level increased
System log entry only.
Servicer:
Number of connections exceed I/O adapter design
limits.
Servicer:
No service action required.
FRU List:
SIP3143
572A4100
Device bus fabric error
FRU List:
572A4030
Configuration error
Servicer:
Incorrect multipath connection.
FRU List:
SIP3144
572A4040
SIP3152
SASCABL
SASEXP
DEVBPLN
Configuration error
STORIOA
Servicer:
Incomplete multipath connection between I/O adapter
and enclosure.
FI01105
FRU List:
SIP3144
572A4101
FRU List:
SIP3152
412
System reference codes (1xxx - Axxx)
Temporary device bus fabric error
572A4110 • 572A8150
572A4110
Unsupported enclosure function
detected
572A8009
Impending cache battery pack failure
FRU List:
FRU List:
CACHBAT
SIP3145
572A8100
572A4150
I/O adapter detected PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
Licensed Internal Code error
FRU List:
PTFSRCH
STORIOA
FRU List:
572A8130
BACKPLN
STORIOA
572A4160
I/O adapter detected and recovered a
PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
BACKPLN
STORIOA
A permanent cache battery pack failure
occurred
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
CACHBAT
STORIOA
FRU List:
SIP3150
572A8140
IOA detected recoverable device bus
error
FRU List:
SIP3150
Servicer Response:
FRU List:
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
572A8008
IOA detected recoverable device bus
error
572A8141
IOA detected recoverable device error
Servicer:
No action is required. This reference code is logged for
information only.
572A8146
Disk device detected recoverable error
FRU List:
FI01105
572A8150
A permanent failure occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Chapter 7. 5xxx Reference Codes
413
572A8151 • 572A9002
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
PTFSRCH
FRU List:
572A8301
STORIOA
Not valid condition in Licensed Internal
Code
FRU List:
ANYBRDG
PTFSRCH
572A8151
Licensed Internal Code error
FRU List:
STORIOA
PTFSRCH
572A8302
Servicer:
Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
572A8155
Missing Licensed Internal Code
A permanent failure occurred
FRU List:
FRU List:
SVCDOCS
PTFSRCH
STORIOA
STORIOA
572A8400
572A8156
A permanent failure occurred
Licensed Internal Code error
FRU List:
FRU List:
PTFSRCH
PTFSRCH
572A8404
STORIOA
572A8157
Servicer:
No service action required.
I/O adapter card error
Servicer:
Display the Service Action Log entry for this SRC.If the
Failing Item indicates an I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with
this I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On.
FRU List:
Device error
FRU List:
FI01105
STORIOA
572A9001
Device configuration error
NEXTLVL
IOA hardware error or PCI bus error
FRU List:
STORIOA
ANYBRDG
414
572A9000
FRU List:
SVCDOCS
572A8300
System log entry only.
System reference codes (1xxx - Axxx)
572A9002
FRU List:
NEXTLVL
Device error
572A9008 • 572A9029
572A9008
I/O card does not support functions
expected by devices
FRU List:
SIP3130
572A9010
Incompatible device
Servicer:
An incompatible device is at the physical location of
the device which is causing the array to be exposed.
FRU List:
Cache data associated with attached
devices cannot be found
SIP3110
FI02112
FRU List:
572A9026
SIP3120
572A9011
572A9025
Cache data belongs to devices other
than those attached
FRU List:
Disk unit not found at required physical
location
Servicer:
A previously exposed disk unit in an array was not
found at the required physical location.
FRU List:
NEXTLVL
NEXTLVL
572A9020
Two or more disk units missing from
RAID-5 or RAID-6 array
572A9027
FRU List:
Servicer:
Array is or would become exposed and parity data is
out of synchronization
SIP3111
572A9021
Two or more disk units missing from
RAID-5 or RAID-6 array
572A9028
SIP3111
Two or more disk units missing from
RAID-5 or RAID-6 array
FRU List:
SIP3111
572A9023
FRU List:
SIP3113
FRU List:
572A9022
Maximum number of functional arrays
has been exceeded
Servicer:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
One or more array members not in
required physical locations
SVCDOCS
FRU List:
SIP3113
SIP3112
572A9029
572A9024
Array not functional due to parity out of
synchronization
Array member physical location
conflicts with another array
Maximum number of functional array
members has been exceeded
Servicer:
Contact your next level of support.
FRU List:
FRU List:
NEXTLVL
NEXTLVL
SIP3113
Chapter 7. 5xxx Reference Codes
415
572A9030 • 572A9074
572A9030
Array no longer protected due to
missing or failed disk unit
SIP3131
572A9051
FRU List:
SIP3110
FRU List:
FI02112
SIP3132
572A9031
Automatic rebuild initiated for array
Servicer:
Either a previous rebuild was interrupted and was
automatically restarted, or a hot spare disk unit was
used to automatically rebuild the array. Look for other
reference codes and take action on them.
572A9032
A disk unit in an array is missing or
failed
572A9052
FRU List:
NEXTLVL
572A9054
FRU List:
FRU List:
SIP3121
572A9070
FI02112
572A9040
IOA resources not available due to
previous problems
System log entry only.
Servicer:
No service action required.
Resynchronization of array parity was
initiated
Servicer:
No action required.
572A9041
Cache data exists for one or more
modified devices
Servicer:
Contact your next level of support.
Servicer:
The array is still protected, but the disk unit should be
replaced.
SIP3110
Cache data exists for one or more
missing or failed devices
Background array parity check detected
and corrected errors
Servicer:
Call your next level of support to report the problem.
572A9071
Link from IOA to auxiliary or remote
IOA is operational
Servicer:
No service action required.
572A9072
Link from IOA to auxiliary or remote
IOA is non-operational
FRU List:
Servicer:
No service action required.
NEXTLVL
572A9073
572A9042
Background parity check corrected
errors on disk unit
Servicer:
Call your next level of support to report the problem.
FRU List:
SIP3140
572A9074
FRU List:
Required cache data not found for one
or more disk units
FRU List:
416
Multiple I/O adapters connected in a
not valid configuration
Servicer:
Multiple I/O adapters not capable of similar functions
or controlling the same set of devices.
NEXTLVL
572A9050
Multiple I/O adapters connected in a
not valid configuration
System reference codes (1xxx - Axxx)
FRU List:
SIP3141
572A9075 • 572C3020
572A9075
Incomplete multipath connection
between IOA and remote IOA
SVCDOCS
572A9092
FRU List:
SIP3149
Disk unit requires initialization before
use.
FRU List:
572A9076
Missing auxiliary IOA or remote IOA
FRU List:
SIP3147
572A9081
SIP3134
572AC000
Device error
FRU List:
System log entry only, no service action
required
Servicer:
No action is required. This reference code is logged for
information only.
FI01105
572AC402
STORIOA
572A9082
Licensed Internal Code error
Servicer:
Ask your next level of support for assistance..
Device error
FRU List:
FRU List:
PTFSRCH
FI01105
572AFF3D
FRU List:
STORIOA
572A9090
I/O adapter detected a recoverable error
Disk unit has been modified after the
last known status.
Servicer:
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
Other resources attached to the virtual I/O processor
may then need to be Varied On.
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
resolve the problem, contact your next level of support.
STORIOA
ANYBRDG
572C1310
Servicer:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
572C3000
FRU List:
I/O adapter resource not available
A permanent failure occurred
FRU List:
SVCDOCS
STORIOA
572A9091
Incorrect hardware configuration change
has been detected.
Servicer:
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
Other resources attached to the virtual I/O processor
may then need to be Varied On.
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
resolve the problem, contact your next level of support.
ANYBRDG
572C3020
Storage subsystem configuration error
FRU List:
SIP3150
FRU List:
Chapter 7. 5xxx Reference Codes
417
572C3100 • 572C4061
572C3100
Device bus interface error occurred
FRU List:
Configuration error
Servicer:
Number of connections exceed I/O adapter design
limits.
SIP3150
572C3140
572C4020
System log entry only.
FRU List:
SIP3143
Servicer:
No service action required.
572C4030
572C3202
Servicer:
Incorrect multipath connection.
Storage subsystem configuration error
Configuration error
Servicer:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SIP3144
FRU List:
572C4040
SVCDOCS
Servicer:
Incomplete multipath connection between I/O adapter
and enclosure.
572C3400
Unknown resource error
Configuration error
FRU List:
FRU List:
SIP3144
SIP3150
572C4041
FI02112
Servicer:
Incomplete multipath connection between device
backplane and device.
STORIOA
FRU List:
SIP3146
SASCABL
572C3401
Device backplane problem
FRU List:
572C4060
DEVBPLN
Format in progress
Servicer:
No action required. This reference code is logged for
information only.
572C3601
Format in progress
Servicer:
System log entry only, no service action required
572C4010
Configuration error
Servicer:
Incorrect connection between cascaded enclosures.
FRU List:
SIP3142
418
Enclosure does not support required
multipath function
FRU List:
SIP3148
SASEXP
572C34FF
572C4050
Incomplete multipath connection
System reference codes (1xxx - Axxx)
Multipath redundancy level reduced
Servicer:
A redundant disk unit connection has failed.
FRU List:
SIP3153
SASCABL
SASEXP
572C4061
Multipath redundancy level increased
Servicer:
A redundant disk unit connection has been restored.
No service action is required.
572C4070 • 572C8140
572C4070
System log entry only.
BACKPLN
Servicer:
No service action required.
STORIOA
572C4100
572C8008
Device bus fabric error
FRU List:
A permanent cache battery pack failure
occurred
Servicer Response:
SIP3152
SASCABL
SASEXP
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
DEVBPLN
STORIOA
FRU List:
FI01105
CACHBAT
572C4101
Temporary device bus fabric error
FRU List:
STORIOA
SIP3152
572C8009
572C4110
Unsupported enclosure function
detected
Impending cache battery pack failure
FRU List:
CACHBAT
FRU List:
SIP3145
572C8100
Licensed Internal Code error
FRU List:
572C4150
I/O adapter detected PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
BACKPLN
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
STORIOA
I/O adapter detected and recovered a
PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
STORIOA
572C8130
FRU List:
572C4160
PTFSRCH
FRU List:
SIP3150
572C8140
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
Chapter 7. 5xxx Reference Codes
419
572C8141 • 572C8400
FRU List:
SIP3150
572C8141
572C8157
IOA detected recoverable device error
Servicer:
No action is required. This reference code is logged for
information only.
572C8146
Disk device detected recoverable error
FRU List:
FI01105
I/O adapter card error
Servicer:
Display the Service Action Log entry for this SRC.If the
Failing Item indicates an I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with
this I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On.
FRU List:
SVCDOCS
572C8150
A permanent failure occurred
Servicer Response:
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
572C8300
IOA hardware error or PCI bus error
FRU List:
STORIOA
ANYBRDG
PTFSRCH
FRU List:
572C8301
STORIOA
Not valid condition in Licensed Internal
Code
FRU List:
ANYBRDG
PTFSRCH
572C8151
Licensed Internal Code error
FRU List:
STORIOA
PTFSRCH
572C8302
STORIOA
Servicer:
Ensure that the code necessary to support this I/O
adapter is loaded.
572C8155
A permanent failure occurred
FRU List:
Missing Licensed Internal Code
FRU List:
SVCDOCS
PTFSRCH
STORIOA
STORIOA
572C8400
572C8156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
420
System reference codes (1xxx - Axxx)
FRU List:
PTFSRCH
Licensed Internal Code error
572C8404 • 572C9028
572C8404
System log entry only.
Servicer:
No service action required.
572C9000
Device error
FRU List:
572C9022
Two or more disk units missing from
RAID-5 or RAID-6 array
FRU List:
SIP3111
572C9023
FI01105
One or more array members not in
required physical locations
FRU List:
STORIOA
572C9001
SIP3112
Device configuration error
572C9024
FRU List:
Array member physical location
conflicts with another array
FRU List:
NEXTLVL
NEXTLVL
572C9002
Device error
572C9025
FRU List:
Servicer:
An incompatible device is at the physical location of
the device which is causing the array to be exposed.
NEXTLVL
572C9008
I/O card does not support functions
expected by devices
FRU List:
SIP3110
FRU List:
FI02112
SIP3130
572C9010
Incompatible device
Cache data associated with attached
devices cannot be found
572C9026
Disk unit not found at required physical
location
Servicer:
A previously exposed disk unit in an array was not
found at the required physical location.
FRU List:
SIP3120
FRU List:
572C9011
Cache data belongs to devices other
than those attached
FRU List:
NEXTLVL
572C9027
NEXTLVL
572C9020
Two or more disk units missing from
RAID-5 or RAID-6 array
SIP3113
SIP3111
FRU List:
Servicer:
Array is or would become exposed and parity data is
out of synchronization
FRU List:
FRU List:
572C9021
Array not functional due to parity out of
synchronization
Two or more disk units missing from
RAID-5 or RAID-6 array
572C9028
Maximum number of functional arrays
has been exceeded
Servicer:
SIP3111
Chapter 7. 5xxx Reference Codes
421
572C9029 • 572C9070
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
572C9041
Background array parity check detected
and corrected errors
Servicer:
Call your next level of support to report the problem.
FRU List:
SVCDOCS
NEXTLVL
SIP3113
572C9042
572C9029
Maximum number of functional array
members has been exceeded
Servicer:
Contact your next level of support.
Background parity check corrected
errors on disk unit
Servicer:
Call your next level of support to report the problem.
FRU List:
FRU List:
NEXTLVL
NEXTLVL
572C9050
SIP3113
572C9030
Array no longer protected due to
missing or failed disk unit
Required cache data not found for one
or more disk units
FRU List:
SIP3131
FRU List:
572C9051
SIP3110
FI02112
572C9031
Cache data exists for one or more
missing or failed devices
FRU List:
Automatic rebuild initiated for array
Servicer:
Either a previous rebuild was interrupted and was
automatically restarted, or a hot spare disk unit was
used to automatically rebuild the array. Look for other
reference codes and take action on them.
SIP3132
572C9052
Cache data exists for one or more
modified devices
Servicer:
Contact your next level of support.
FRU List:
572C9032
A disk unit in an array is missing or
failed
NEXTLVL
Servicer:
The array is still protected, but the disk unit should be
replaced.
572C9054
FRU List:
FRU List:
SIP3110
SIP3121
FI02112
572C9040
572C9070
Resynchronization of array parity was
initiated
Servicer:
No action required.
422
System reference codes (1xxx - Axxx)
IOA resources not available due to
previous problems
System log entry only.
Servicer:
No service action required.
572C9071 • 572CC402
572C9071
Link from IOA to auxiliary or remote
IOA is operational
Servicer:
No service action required.
572C9072
Link from IOA to auxiliary or remote
IOA is non-operational
572C9090
Disk unit has been modified after the
last known status.
Servicer:
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
Other resources attached to the virtual I/O processor
may then need to be Varied On.
Servicer:
No service action required.
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
resolve the problem, contact your next level of support.
572C9073
FRU List:
Multiple I/O adapters connected in a
not valid configuration
SVCDOCS
FRU List:
SIP3140
572C9091
572C9074
Multiple I/O adapters connected in a
not valid configuration
Servicer:
Multiple I/O adapters not capable of similar functions
or controlling the same set of devices.
FRU List:
SIP3141
572C9075
Incomplete multipath connection
between IOA and remote IOA
FRU List:
SIP3149
572C9076
Missing auxiliary IOA or remote IOA
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
resolve the problem, contact your next level of support.
FRU List:
572C9092
Disk unit requires initialization before
use.
FRU List:
Device error
FRU List:
SIP3134
572CC000
FI01105
System log entry only, no service action
required
Servicer:
No action is required. This reference code is logged for
information only.
STORIOA
572C9082
Servicer:
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
Other resources attached to the virtual I/O processor
may then need to be Varied On.
SVCDOCS
FRU List:
SIP3147
572C9081
Incorrect hardware configuration change
has been detected.
Device error
572CC402
Licensed Internal Code error
FRU List:
Servicer:
Ask your next level of support for assistance..
FI01105
FRU List:
STORIOA
PTFSRCH
Chapter 7. 5xxx Reference Codes
423
572CFF3D • 573CA6D9
572CFF3D
I/O adapter detected a recoverable error
FRU List:
STORIOA
ANYBRDG
(573A, 576A) Reference codes
573A, 576A Reference codes.
Find the reference code in the following list.
573AB9B0
I/O adapter hardware error detected
576AB9B0
FRU List:
IOA
FRU List:
IOA
AJDG301
AJDG301
I/O adapter hardware error detected
(573B) Reference codes
573B Reference codes.
Find the reference code in the following list.
573BA6D9
I/O adapter hardware error detected
FRU List:
IOA
AJDG301
FI00722
573BB200
AJDG301
573BA6E3
FRU List:
IOA
FRU List:
AJDG301
Ethernet adapter or network device
cabling error.
FRU List:
FI00722
IOA
573BB300
UJE40
FRU List:
IOA
IOA
AJDG301
573BB100
I/O adapter hardware error detected
(573C) Reference codes
573C Reference codes.
Find the reference code in the following list.
573CA6D9
I/O adapter hardware error detected
FRU List:
IOA
424
I/O adapter hardware error detected
System reference codes (1xxx - Axxx)
FI00722
AJDG301
I/O adapter hardware error detected
573CA6E3 • 57B78008
573CA6E3
Ethernet adapter or network device
cabling error.
FRU List:
FI00722
573CB200
I/O adapter hardware error detected
FRU List:
AJDG301
IOA
UJE40
573CB300
IOA
573CB100
I/O adapter hardware error detected
I/O adapter hardware error detected
FRU List:
IOA
AJDG301
FRU List:
IOA
AJDG301
57B7 and 57B8 Reference codes
57B7 and 57B8 Reference codes.
The following reference code are produced from SAS I/O adapter.
57B71310
I/O adapter resource not available
Servicer:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
BACKPLN
57B73100
Device bus interface error occurred
FRU List:
AUXIOA
AUXIOA
57B74160
PRIMIOA
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
BACKPLN
57B73400
I/O adapter detected and recovered a
PCI bus error
Unknown resource error
FRU List:
FRU List:
BACKPLN
PRIMIOA
AUXIOA
AUXIOA
57B78008
BACKPLN
A permanent cache battery pack failure
occurred.
Servicer Response:
57B74150
Servicer:
I/O adapter detected PCI bus error
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
Chapter 7. 5xxx Reference Codes
425
57B78009 • 57B78157
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
BACKPLN
FRU List:
57B78150
CACHBAT
Servicer Response:
AUXIOA
57B78009
Impending cache battery pack failure
FRU List:
CACHBAT
57B78100
Licensed Internal Code error
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
AUXIOA
FRU List:
PTFSRCH
ANYBRDG
AUXIOA
57B78130
A permanent failure occurred
57B78151
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
Licensed internal code error
FRU List:
PTFSRCH
AUXIOA
57B78155
A permanent failure occurred
FRU List:
PRIMIOA
PTFSRCH
AUXIOA
AUXIOA
BACKPLN
57B78156
A permanent failure occurred
FRU List:
57B78140
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
PRIMIOA
AUXIOA
426
System reference codes (1xxx - Axxx)
PTFSRCH
AUXIOA
57B78157
I/O adapter card error
Servicer:
Display the Service Action Log entry for this SRC.If the
Failing Item indicates an I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with
57B78300 • 57B83020
this I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On.
FRU List:
Multiple I/O adapters connected in a
not valid configuration.
Refer to isolation procedure SIP3140 . Isolation
procedure SIP3140 can be located in your host server’s
service guide.
SVCDOCS
57B78300
57B79073
IOA hardware error or PCI bus error
FRU List:
57B79076
Missing auxiliary IOA or remote IOA.
Refer to isolation procedure SIP3147 . Isolation
procedure SIP3147 can be located in your host server’s
service guide.
AUXIOA
FRU List:
ANYBRDG
PRIMIOA
PTFSRCH
AUXIOA
57B78301
Not valid condition in Licensed Internal
Code
BACKPLN
FRU List:
57B7FF3D
PTFSRCH
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
AUXIOA
57B78302
I/O adapter detected a recoverable error.
Missing licensed internal code
FRU List:
Servicer:
Ensure that the code necessary to support this I/O
adapter is loaded.
AUXIOA
FRU List:
ANYBRDG
SVCDOCS
57B81310
AUXIOA
Servicer:
The I/O adapter error log is being filled faster than the
errors are being reported to the system. Check other
errors reported to the system and correct them.
57B79055
Write cache data is available for
attached storage IOA.
Servicer:
No service action required.
57B79071
Link from IOA to auxiliary or remote
IOA is operational
Servicer:
No service action required.
57B83000
Link from IOA to auxiliary or remote
IOA is non-operational
Servicer:
No service action required.
A permanent failure occurred
FRU List:
STORIOA
ANYBRDG
57B83020
57B79072
I/O adapter resource not available
Storage subsystem configuration error
FRU List:
SIP3150
Chapter 7. 5xxx Reference Codes
427
57B83100 • 57B84061
57B83100
Device bus interface error occurred
FRU List:
Configuration error
Servicer:
Number of connections exceed I/O adapter design
limits.
SIP3150
57B83140
57B84020
System log entry only.
FRU List:
SIP3143
Servicer:
No service action required.
57B84030
57B83202
Servicer:
Incorrect multipath connection.
Storage subsystem configuration error
Configuration error
Servicer:
The device is not supported in the current
configuration. An I/O processor might be required.
FRU List:
SIP3144
FRU List:
57B84040
SVCDOCS
Servicer:
Incomplete multipath connection between I/O adapter
and enclosure.
57B83400
Unknown resource error
Configuration error
FRU List:
FRU List:
SIP3144
SIP3150
57B84041
FI02112
Servicer:
Incomplete multipath connection between device
backplane and device.
STORIOA
FRU List:
SIP3146
SASCABL
57B83401
Device backplane problem
FRU List:
57B84060
DEVBPLN
Format in progress
Servicer:
No action required. This reference code is logged for
information only.
57B83601
Format in progress
Servicer:
System log entry only, no service action required
57B84010
Configuration error
Servicer:
Incorrect connection between cascaded enclosures.
FRU List:
SIP3142
428
Enclosure does not support required
multipath function
FRU List:
SIP3148
SASEXP
57B834FF
57B84050
Incomplete multipath connection
System reference codes (1xxx - Axxx)
Multipath redundancy level reduced
Servicer:
A redundant disk unit connection has failed.
FRU List:
SIP3153
SASCABL
SASEXP
57B84061
Multipath redundancy level increased
Servicer:
A redundant disk unit connection has been restored.
No service action is required.
57B84070 • 57B88140
57B84070
System log entry only.
BACKPLN
Servicer:
No service action required.
STORIOA
57B84100
57B88008
Device bus fabric error
FRU List:
A permanent cache battery pack failure
occurred
Servicer Response:
SIP3152
SASCABL
SASEXP
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
DEVBPLN
STORIOA
FRU List:
FI01105
CACHBAT
57B84101
Temporary device bus fabric error
FRU List:
STORIOA
SIP3152
57B88009
57B84110
Unsupported enclosure function
detected
Impending cache battery pack failure
FRU List:
CACHBAT
FRU List:
SIP3145
57B88100
Licensed Internal Code error
FRU List:
57B84150
I/O adapter detected PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
BACKPLN
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
STORIOA
I/O adapter detected and recovered a
PCI bus error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
FRU List:
STORIOA
57B88130
FRU List:
57B84160
PTFSRCH
FRU List:
SIP3150
57B88140
IOA detected recoverable device bus
error
Servicer:
If this event appears in a serviceable event view, work
with the failing item list found there. If this event does
not appear in a serviceable event view, no service
action is required.
Chapter 7. 5xxx Reference Codes
429
57B88141 • 57B89000
FRU List:
SIP3150
57B88141
57B88157
IOA detected recoverable device error
Servicer:
No action is required. This reference code is logged for
information only.
57B88146
Disk device detected recoverable error
FRU List:
FI01105
I/O adapter card error
Servicer:
Display the Service Action Log entry for this SRC.If the
Failing Item indicates an I/O adapter, then replace the
I/O adapter. If the Failing Item indicates SVCDOCS,
then do NOT replace the I/O adapter. This is a
recoverable error. Use Hardware Service Manager to
re-IPL the virtual I/O processor that is associated with
this I/O adapter. Other resources attached to the virtual
I/O processor may then need to be Varied On.
FRU List:
SVCDOCS
57B88150
A permanent failure occurred
Servicer Response:
57B88301
Note: Under a certain configuration, this SRC may not
represent an error that requires a service action.
Depending on the configuration of the system, the
Storage IOA may have been altered and/or the Storage
IOA Cache may have been disabled to allow
attachment of OEM Storage that emulates a Load
Source drive. If this is the case, this error will be posted
each time the IOA is IPLed and it can be ignored.
FRU List:
PTFSRCH
STORIOA
57B88302
FRU List:
Not valid condition in Licensed Internal
Code
Missing Licensed Internal Code
Servicer:
Ensure that the code necessary to support this I/O
adapter is loaded.
STORIOA
FRU List:
ANYBRDG
SVCDOCS
57B88151
Licensed Internal Code error
FRU List:
STORIOA
PTFSRCH
57B88400
Licensed Internal Code error
FRU List:
STORIOA
PTFSRCH
57B88155
A permanent failure occurred
FRU List:
57B88404
PTFSRCH
Servicer:
No service action required.
STORIOA
57B89000
FRU List:
57B88156
A permanent failure occurred
FRU List:
PTFSRCH
STORIOA
430
System reference codes (1xxx - Axxx)
FI01105
STORIOA
System log entry only.
Device error
57B89001 • 57B89029
57B89001
Device configuration error
FRU List:
57B89025
Incompatible device
Servicer:
An incompatible device is at the physical location of
the device which is causing the array to be exposed.
NEXTLVL
FRU List:
57B89002
Device error
SIP3110
FRU List:
FI02112
NEXTLVL
57B89008
I/O card does not support functions
expected by devices
SIP3130
FRU List:
Cache data associated with attached
devices cannot be found
FRU List:
Cache data belongs to devices other
than those attached
Servicer:
Array is or would become exposed and parity data is
out of synchronization
SIP3113
NEXTLVL
Two or more disk units missing from
RAID-5 or RAID-6 array
57B89028
SIP3111
Two or more disk units missing from
RAID-5 or RAID-6 array
FRU List:
FRU List:
SVCDOCS
SIP3111
SIP3113
57B89023
Maximum number of functional arrays
has been exceeded
Servicer:
Reduce the number of arrays on this I/O adapter.
Either move all the devices in an array to another I/O
adapter that supports arrays, or stop an array on this
I/O adapter.
FRU List:
57B89022
Array not functional due to parity out of
synchronization
FRU List:
FRU List:
57B89020
NEXTLVL
57B89027
SIP3120
57B89011
Disk unit not found at required physical
location
Servicer:
A previously exposed disk unit in an array was not
found at the required physical location.
FRU List:
57B89010
57B89026
One or more array members not in
required physical locations
57B89029
Maximum number of functional array
members has been exceeded
FRU List:
Servicer:
Contact your next level of support.
SIP3112
FRU List:
57B89024
Array member physical location
conflicts with another array
NEXTLVL
SIP3113
FRU List:
NEXTLVL
Chapter 7. 5xxx Reference Codes
431
57B89030 • 57B89074
57B89030
Array no longer protected due to
missing or failed disk unit
SIP3131
57B89051
FRU List:
SIP3110
FRU List:
FI02112
SIP3132
57B89031
Automatic rebuild initiated for array
Servicer:
Either a previous rebuild was interrupted and was
automatically restarted, or a hot spare disk unit was
used to automatically rebuild the array. Look for other
reference codes and take action on them.
57B89032
A disk unit in an array is missing or
failed
57B89052
FRU List:
NEXTLVL
57B89054
FRU List:
FRU List:
SIP3121
57B89070
FI02112
57B89040
IOA resources not available due to
previous problems
System log entry only.
Servicer:
No service action required.
Resynchronization of array parity was
initiated
Servicer:
No action required.
57B89041
Cache data exists for one or more
modified devices
Servicer:
Contact your next level of support.
Servicer:
The array is still protected, but the disk unit should be
replaced.
SIP3110
Cache data exists for one or more
missing or failed devices
Background array parity check detected
and corrected errors
Servicer:
Call your next level of support to report the problem.
57B89071
Link from IOA to auxiliary or remote
IOA is operational
Servicer:
No service action required.
57B89072
Link from IOA to auxiliary or remote
IOA is non-operational
FRU List:
Servicer:
No service action required.
NEXTLVL
57B89073
57B89042
Background parity check corrected
errors on disk unit
Servicer:
Call your next level of support to report the problem.
FRU List:
SIP3140
57B89074
FRU List:
Required cache data not found for one
or more disk units
FRU List:
432
Multiple I/O adapters connected in a
not valid configuration
Servicer:
Multiple I/O adapters not capable of similar functions
or controlling the same set of devices.
NEXTLVL
57B89050
Multiple I/O adapters connected in a
not valid configuration
System reference codes (1xxx - Axxx)
FRU List:
SIP3141
57B89075 • 57B8FF3D
57B89075
Incomplete multipath connection
between IOA and remote IOA
FRU List:
SIP3149
57B89076
SVCDOCS
57B89092
Missing auxiliary IOA or remote IOA
FRU List:
SIP3147
57B89081
FRU List:
FRU List:
SIP3134
Device error
57B8C000
FRU List:
System log entry only, no service action
required
Servicer:
No action is required. This reference code is logged for
information only.
FI01105
STORIOA
57B89082
Disk unit requires initialization before
use.
57B8C402
Device error
FRU List:
Licensed Internal Code error
Servicer:
Ask your next level of support for assistance..
FRU List:
FI01105
PTFSRCH
STORIOA
57B8FF3D
I/O adapter detected a recoverable error
FRU List:
57B89091
Incorrect hardware configuration change
has been detected.
Servicer:
Use Hardware Service Manager to re-IPL the virtual
I/O processor that is associated with this I/O adapter.
Other resources attached to the virtual I/O processor
may then need to be Varied On.
STORIOA
ANYBRDG
If any reference codes are surfaced, use the new
reference code to resolve the problem. If you cannot
resolve the problem, contact your next level of support.
(5755) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Chapter 7. 5xxx Reference Codes
433
57553202 • 57559200
57553202
Tape unit configuration error
57559101
Fibre Channel interface error detected
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
FRU List:
UH7CNFG
3. If there is a hub attached, verify that the hub is
operational.
FI00871
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
57559020
Tape unit configuration error
2. Clean the Fibre Channel connectors.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
FRU List:
FCIOA
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
FCDEV
v An unsupported device type or model is attached.
FRU List:
UH7CNFG
57559102
FI00871
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
PTFSRCH
57559100
FCCABLE
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FRU List:
FI00871
FCGATE
FI00872
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
DEVTERM
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
57559200
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
FRU List:
FI00871
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FI01112
FI00872
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
DEVTERM
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
434
System reference codes (1xxx - Axxx)
57559201 • 57559302
FI00872
57559210
DEVTERM
57559201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
Illegal or unsupported tape unit
response
FRU List:
FI00871
FI01112
PTFSRCH
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
57559211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
FI00871
FI01112
ANYFC
FI00872
FCCABLE
DEVTERM
FI00872
MH7TMED
DEVTERM
57559202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
FI00872
DEVTERM
57559300
Tape unit failure
FRU List:
FI00871
57559301
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
57559302
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871
Chapter 7. 5xxx Reference Codes
435
57559303 • 57559802
57559303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
57559310
Licensed Internal Code for the tape unit
is not correct
57559355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
If the operation continues to fail, use a different tape
cartridge.
FI00871
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
57559321
FI00871
Clean the tape unit and retry the operation.
FRU List:
PTFSRCH
57559320
UH7CLN
FI00871
Gateway device Licensed Internal Code
error
57559500
Licensed Internal Code error.
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
FCCODE
FRU List:
PTFSRCH
57559350
Tape unit detected a read or write error
on tape medium
57559800
System successfully recovered from
temporary I/O error
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
Servicer Response:
No action required. This reference code is logged for
information only.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
57559801
FRU List:
MH7TMED
System successfully recovered from
temporary I/O error
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
FI00871
57559802
57559351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED
436
System reference codes (1xxx - Axxx)
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
57559803 • 5755FFF6
57559803
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
57559804
57559902
An IOP dump was initiated
Servicer Response:
No action required.
5755FFF6
Tape volume statistics logged (no action
required)
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
57559810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
57559899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
57559900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UH7USER
57559901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
Chapter 7. 5xxx Reference Codes
437
438
System reference codes (1xxx - Axxx)
Chapter 8. 6xxx Reference Codes
6xxx Reference Codes
(6149) Reference codes
1. Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of
word 1). These 8 characters are the reference code.
2. Look at the last 8 characters of the top 16 character line of function 12 (word 3). These 8 characters are
the direct select address of the card (BBBBCcbb). The unit address portion of the card address is
characters 1 through 8 of the bottom 16 character line of function 11 (word 4). Card locations can be
found using the 16 character address.
6149B904
I/O adapter Licensed Internal Code
failed.
FRU List:
AJDGP01
FRU List:
FI00719
FI00718
AJDGP01
FI00719
MA_BRDG
6149B920
I/O adapter Licensed Internal Code
failed.
6149B934
FRU List:
AJDGP01
FRU List:
FI00719
FI00718
FI00718
Incompatible hardware detected.
FI00719
6149B921
I/O adapter hardware error detected
(6279, 6381, 6382, 6383, 6384, 6386, 6387, 63A0) Tape unit reference
codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
62793202
Tape unit configuration error
© Copyright IBM Corp. 2007, 2008
Servicer Response:
439
62799020 • 62799200
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FI00871
62799020
2. Clean the Fibre Channel connectors.
FRU List:
FCIOA
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
FRU List:
UH7CNFG
FCDEV
FCCABLE
62799102
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FI00871
FRU List:
FI00871
PTFSRCH
FCGATE
62799100
Interface error detected by system or by
tape unit
Gateway device detected a SCSI
interface error
FI00872
DEVTERM
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
62799200
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
Tape unit is not responding
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FI01112
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI00872
FRU List:
FI00871
DEVTERM
FI01112
62799101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
440
System reference codes (1xxx - Axxx)
FI00872
DEVTERM
62799201 • 62799303
62799201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
PTFSRCH
62799211
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI00871
FRU List:
FI00871
ANYFC
FCCABLE
FI01112
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
62799300
62799202
FRU List:
FI00871
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
62799301
Tape unit failure
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
62799302
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FI01112
FRU List:
MH7TMED
FI00872
DEVTERM
62799210
Gateway device detected a bus protocol
error
FI00871
Illegal or unsupported tape unit
response
62799303
Gateway device failure
FRU List:
FI00871
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FI01112
FRU List:
FCGATE
Chapter 8. 6xxx Reference Codes
441
62799310 • 62799803
62799310
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
62799355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
FI00871
Clean the tape unit and retry the operation.
62799320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
FI00871
62799321
If the operation continues to fail, use a different tape
cartridge.
MH7TMED
Gateway device Licensed Internal Code
error
UH7CLN
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00871
FRU List:
FCCODE
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
62799350
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
FI00871
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED
62799800
FI00871
442
System reference codes (1xxx - Axxx)
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
62799802
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
62799803
UH7CLN
Licensed Internal Code error.
FRU List:
PTFSRCH
62799801
UH7CLN
62799351
62799500
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
62799804 • 63819100
62799804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
62799810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
62799899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
62799900
Licensed Internal Code for tape unit
was not upgraded
6279FFF6
Tape volume statistics logged (no action
required)
63813202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
FI00871
63819020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
FRU List:
UH7CNFG
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
PTFSRCH
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
63819100
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FRU List:
UH7USER
62799901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
62799902
An IOP dump was initiated
Servicer Response:
No action required.
FI00871
Interface error detected by system or by
tape unit
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
FI00872
DEVTERM
Chapter 8. 6xxx Reference Codes
443
63819101 • 63819202
63819101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
FI00872
DEVTERM
63819201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV
FRU List:
FI00871
FCCABLE
63819102
FI01112
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00871
DEVTERM
MH7TMED
63819202
FCGATE
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FI00872
1. Ensure that the device is powered on.
DEVTERM
63819200
FI00872
Tape unit is not responding
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
444
System reference codes (1xxx - Axxx)
FRU List:
FI00871
FI01112
FI00872
DEVTERM
63819210 • 63819351
63819210
Illegal or unsupported tape unit
response
FRU List:
FI00871
63819303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
FI01112
PTFSRCH
63819310
63819211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FI00871
63819320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FCIOA
FI00871
FI00871
ANYFC
63819321
FCCABLE
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00872
DEVTERM
63819300
Tape unit failure
FRU List:
FI00871
63819301
FRU List:
FCCODE
63819350
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
63819302
Gateway device Licensed Internal Code
error
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
UH7CLN
FI00871
63819351
Tape with excessive error rate was
mounted in tape device.
FRU List:
MH7TMED
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871
FRU List:
MH7TMED
Chapter 8. 6xxx Reference Codes
445
63819355 • 63819901
UH7CLN
63819803
FI00871
63819355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
Servicer Response:
No action required. This reference code is logged for
information only.
63819804
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
63819810
63819899
FI00871
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
PTFSRCH
63819800
Problem analysis has determined a part
should be replaced.
System successfully recovered from
temporary I/O error
System successfully recovered from
temporary I/O error
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
63819900
Servicer Response:
No action required. This reference code is logged for
information only.
63819801
System successfully recovered from
temporary I/O error
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
MH7TMED
63819500
System successfully recovered from
temporary I/O error
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Servicer Response:
No action required. This reference code is logged for
information only.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
63819802
FRU List:
UH7USER
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
446
System reference codes (1xxx - Axxx)
63819901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
63819902 • 63829200
63819902
An IOP dump was initiated
Servicer Response:
No action required.
6381FFF6
63823202
Tape volume statistics logged (no action
required)
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
DEVTERM
63829101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FRU List:
FCIOA
FI00871
FCDEV
63829020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
FCCABLE
63829102
Gateway device detected a SCSI
interface error
v An unsupported device type or model is attached.
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
UH7CNFG
FRU List:
FI00871
FI00871
FCGATE
PTFSRCH
FI00872
63829100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
DEVTERM
63829200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI01112
FRU List:
FI00871
FI00872
Chapter 8. 6xxx Reference Codes
447
63829201 • 63829302
FI01112
63829210
FI00872
FRU List:
FI00871
DEVTERM
63829201
Illegal or unsupported tape unit
response
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
PTFSRCH
63829211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63829300
63829202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FRU List:
FI00871
63829301
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
63829302
FI01112
FI00872
DEVTERM
System reference codes (1xxx - Axxx)
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871
448
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
Tape unit failure
63829303 • 63829802
63829303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
63829310
Licensed Internal Code for the tape unit
is not correct
63829355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
If the operation continues to fail, use a different tape
cartridge.
FI00871
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
63829321
FI00871
Clean the tape unit and retry the operation.
FRU List:
PTFSRCH
63829320
UH7CLN
FI00871
Gateway device Licensed Internal Code
error
63829500
Licensed Internal Code error.
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
FCCODE
FRU List:
PTFSRCH
63829350
Tape unit detected a read or write error
on tape medium
63829800
System successfully recovered from
temporary I/O error
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
Servicer Response:
No action required. This reference code is logged for
information only.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
63829801
FRU List:
MH7TMED
System successfully recovered from
temporary I/O error
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
FI00871
63829802
63829351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
MH7TMED
Chapter 8. 6xxx Reference Codes
449
63829803 • 63839100
63829803
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63829804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63829810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
63829902
An IOP dump was initiated
Servicer Response:
No action required.
6382FFF6
Tape volume statistics logged (no action
required)
63833202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
FI00871
63829899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
63839020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
63829900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UH7USER
63829901
FRU List:
UH7CNFG
FI00871
PTFSRCH
63839100
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
FI00872
450
Interface error detected by system or by
tape unit
System reference codes (1xxx - Axxx)
63839101 • 63839202
DEVTERM
63839101
FI01112
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
FI00872
DEVTERM
63839201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV
FRU List:
FI00871
FCCABLE
63839102
FI01112
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00871
DEVTERM
MH7TMED
63839202
FCGATE
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FI00872
1. Ensure that the device is powered on.
DEVTERM
63839200
FI00872
Tape unit is not responding
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FRU List:
FI00871
FI01112
FI00872
DEVTERM
Chapter 8. 6xxx Reference Codes
451
63839210 • 63839351
63839210
Illegal or unsupported tape unit
response
FRU List:
FI00871
63839303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
FI01112
PTFSRCH
63839310
63839211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FI00871
63839320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FCIOA
FI00871
FI00871
ANYFC
63839321
FCCABLE
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00872
DEVTERM
63839300
Tape unit failure
FRU List:
FI00871
63839301
FRU List:
FCCODE
63839350
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
63839302
Gateway device Licensed Internal Code
error
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
UH7CLN
FI00871
63839351
Tape with excessive error rate was
mounted in tape device.
FRU List:
MH7TMED
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871
FRU List:
MH7TMED
452
System reference codes (1xxx - Axxx)
63839355 • 63839901
UH7CLN
63839803
FI00871
63839355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
Servicer Response:
No action required. This reference code is logged for
information only.
63839804
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
63839810
63839899
FI00871
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
PTFSRCH
63839800
Problem analysis has determined a part
should be replaced.
System successfully recovered from
temporary I/O error
System successfully recovered from
temporary I/O error
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
63839900
Servicer Response:
No action required. This reference code is logged for
information only.
63839801
System successfully recovered from
temporary I/O error
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
MH7TMED
63839500
System successfully recovered from
temporary I/O error
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Servicer Response:
No action required. This reference code is logged for
information only.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
63839802
FRU List:
UH7USER
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63839901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
Chapter 8. 6xxx Reference Codes
453
63839902 • 63849200
63839902
An IOP dump was initiated
Servicer Response:
No action required.
6383FFF6
63843202
Tape volume statistics logged (no action
required)
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
DEVTERM
63849101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FRU List:
FCIOA
FI00871
FCDEV
63849020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
FCCABLE
63849102
Gateway device detected a SCSI
interface error
v An unsupported device type or model is attached.
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
UH7CNFG
FRU List:
FI00871
FI00871
FCGATE
PTFSRCH
FI00872
63849100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
DEVTERM
63849200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI01112
FRU List:
FI00871
FI00872
454
System reference codes (1xxx - Axxx)
63849201 • 63849302
FI01112
63849210
FI00872
FRU List:
FI00871
DEVTERM
63849201
Illegal or unsupported tape unit
response
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
PTFSRCH
63849211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63849300
63849202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FRU List:
FI00871
63849301
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
63849302
FI01112
FI00872
DEVTERM
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
Tape unit failure
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871
Chapter 8. 6xxx Reference Codes
455
63849303 • 63849802
63849303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
63849310
Licensed Internal Code for the tape unit
is not correct
63849355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
If the operation continues to fail, use a different tape
cartridge.
FI00871
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
63849321
FI00871
Clean the tape unit and retry the operation.
FRU List:
PTFSRCH
63849320
UH7CLN
FI00871
Gateway device Licensed Internal Code
error
63849500
Licensed Internal Code error.
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
FCCODE
FRU List:
PTFSRCH
63849350
Tape unit detected a read or write error
on tape medium
63849800
System successfully recovered from
temporary I/O error
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
Servicer Response:
No action required. This reference code is logged for
information only.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
63849801
FRU List:
MH7TMED
System successfully recovered from
temporary I/O error
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
FI00871
63849802
63849351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED
456
System reference codes (1xxx - Axxx)
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63849803 • 63869100
63849803
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63849804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63849810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
63849902
An IOP dump was initiated
Servicer Response:
No action required.
6384FFF6
Tape volume statistics logged (no action
required)
63863202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
FI00871
63849899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
63869020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
63849900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UH7USER
63849901
FRU List:
UH7CNFG
FI00871
PTFSRCH
63869100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
FI00872
Chapter 8. 6xxx Reference Codes
457
63869101 • 63869202
DEVTERM
63869101
FI01112
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
FI00872
DEVTERM
63869201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV
FRU List:
FI00871
FCCABLE
63869102
FI01112
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00871
DEVTERM
MH7TMED
63869202
FCGATE
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FI00872
1. Ensure that the device is powered on.
DEVTERM
63869200
FI00872
Tape unit is not responding
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
458
System reference codes (1xxx - Axxx)
FRU List:
FI00871
FI01112
FI00872
DEVTERM
63869210 • 63869351
63869210
Illegal or unsupported tape unit
response
FRU List:
FI00871
63869303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
FI01112
PTFSRCH
63869310
63869211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FI00871
63869320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FCIOA
FI00871
FI00871
ANYFC
63869321
FCCABLE
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00872
DEVTERM
63869300
Tape unit failure
FRU List:
FI00871
63869301
FRU List:
FCCODE
63869350
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
FRU List:
FI00871
63869302
Gateway device Licensed Internal Code
error
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
UH7CLN
FI00871
63869351
Tape with excessive error rate was
mounted in tape device.
FRU List:
MH7TMED
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FI00871
FRU List:
MH7TMED
Chapter 8. 6xxx Reference Codes
459
63869355 • 63869901
UH7CLN
63869803
FI00871
63869355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
Servicer Response:
No action required. This reference code is logged for
information only.
63869804
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
63869810
63869899
FI00871
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
PTFSRCH
63869800
Problem analysis has determined a part
should be replaced.
System successfully recovered from
temporary I/O error
System successfully recovered from
temporary I/O error
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UH7FIXD
63869900
Servicer Response:
No action required. This reference code is logged for
information only.
63869801
System successfully recovered from
temporary I/O error
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
MH7TMED
63869500
System successfully recovered from
temporary I/O error
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
Servicer Response:
No action required. This reference code is logged for
information only.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
63869802
FRU List:
UH7USER
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
460
System reference codes (1xxx - Axxx)
63869901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
63869902 • 63879200
63869902
An IOP dump was initiated
Servicer Response:
No action required.
6386FFF6
63873202
Tape volume statistics logged (no action
required)
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
DEVTERM
63879101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
FRU List:
FCIOA
FI00871
FCDEV
63879020
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
FCCABLE
63879102
Gateway device detected a SCSI
interface error
v An unsupported device type or model is attached.
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
UH7CNFG
FRU List:
FI00871
FI00871
FCGATE
PTFSRCH
FI00872
63879100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
DEVTERM
63879200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI01112
FRU List:
FI00871
FI00872
Chapter 8. 6xxx Reference Codes
461
63879201 • 63879302
FI01112
63879210
FI00872
FRU List:
FI00871
DEVTERM
63879201
Illegal or unsupported tape unit
response
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
PTFSRCH
63879211
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
FCIOA
FI00871
ANYFC
FI01112
FCCABLE
FI00872
FI00872
DEVTERM
DEVTERM
MH7TMED
63879300
63879202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FRU List:
FI00871
63879301
FRU List:
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
63879302
FI01112
FI00872
DEVTERM
System reference codes (1xxx - Axxx)
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
FI00871
462
Tape device failure, redundancy lost
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FI00871
Tape unit failure
63879303 • 63879802
63879303
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FRU List:
FCGATE
63879310
Licensed Internal Code for the tape unit
is not correct
63879355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
If the operation continues to fail, use a different tape
cartridge.
FI00871
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FRU List:
UH7USER
MH7TMED
UH7CLN
FI00871
63879321
FI00871
Clean the tape unit and retry the operation.
FRU List:
PTFSRCH
63879320
UH7CLN
FI00871
Gateway device Licensed Internal Code
error
63879500
Licensed Internal Code error.
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
FCCODE
FRU List:
PTFSRCH
63879350
Tape unit detected a read or write error
on tape medium
63879800
System successfully recovered from
temporary I/O error
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
Servicer Response:
No action required. This reference code is logged for
information only.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
63879801
FRU List:
MH7TMED
System successfully recovered from
temporary I/O error
UH7CLN
Servicer Response:
No action required. This reference code is logged for
information only.
FI00871
63879802
63879351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
MH7TMED
Chapter 8. 6xxx Reference Codes
463
63879803 • 63A09100
63879803
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63879804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63879810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
63879899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
6387FFF6
Tape volume statistics logged (no action
required)
63A03000
I/O adapter hardware error detected
FRU List:
FI01112
63A03202
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
FI00871
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
v An unsupported device type or model is attached.
FRU List:
UH7CNFG
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
PTFSRCH
63879901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
FI00871
FRU List:
UH7USER
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
An IOP dump was initiated
Servicer Response:
No action required.
63A09020
FRU List:
UH7FIXD
63879900
63879902
63A09100
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
464
System reference codes (1xxx - Axxx)
63A09101 • 63A09202
FI00871
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FI01112
FRU List:
FI00871
FI00872
FI01112
DEVTERM
FI00872
63A09101
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
3. If there is a hub attached, verify that the hub is
operational.
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
DEVTERM
63A09201
Tape unit command timeout
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
5. refer to the tape device service documentation for
additonal problem analysis procedures.
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FRU List:
FCIOA
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FCDEV
FRU List:
FI00871
FCCABLE
FI01112
63A09102
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FI00872
DEVTERM
MH7TMED
FRU List:
FI00871
63A09202
FCGATE
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
FI00872
Tape unit failed after Licensed Internal
Code was loaded
1. Ensure that the device is powered on.
DEVTERM
63A09200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
1. Ensure that the device is powered on.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FRU List:
FI00871
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FI01112
Chapter 8. 6xxx Reference Codes
465
63A09210 • 63A09350
FI00872
FRU List:
MH7TMED
DEVTERM
FI00871
63A09210
Illegal or unsupported tape unit
response
FRU List:
FI00871
FRU List:
FCGATE
PTFSRCH
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
63A09310
FI00871
63A09320
FI00871
FRU List:
FI00130
ANYFC
FI00871
FCCABLE
63A09321
FI00872
Tape unit failure
FRU List:
FI00871
Tape device failure, redundancy lost
FRU List:
FI00871
Tape device failure or media error
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
System reference codes (1xxx - Axxx)
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
466
Gateway device Licensed Internal Code
error
FRU List:
FCCODE
63A09350
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
63A09302
Tape device Licensed Internal Code
failure
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
DEVTERM
63A09301
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FCIOA
63A09300
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
FI01112
63A09211
63A09303
UH7CLN
FI00871
63A09351 • 63A09900
63A09351
Tape with excessive error rate was
mounted in tape device.
63A09802
System successfully recovered from
temporary I/O error
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
MH7TMED
63A09803
Servicer Response:
No action required. This reference code is logged for
information only.
UH7CLN
FI00871
63A09355
System successfully recovered from
temporary I/O error
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
63A09804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
Clean the tape unit and retry the operation.
63A09810
If the operation continues to fail, use a different tape
cartridge.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
FRU List:
UH7USER
63A09899
MH7TMED
FI00871
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
63A09801
FRU List:
UH7FIXD
63A09900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
FRU List:
PTFSRCH
63A09800
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
UH7CLN
63A09500
Problem analysis has determined a part
should be replaced.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UH7USER
Chapter 8. 6xxx Reference Codes
467
63A09901 • 6320C110
63A09901
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
63A09902
Servicer Response:
No action required.
63A0FFF6
Tape volume statistics logged (no action
required)
An IOP dump was initiated
(632x, 6330, 6331, 6333, 6336, 6337) Optical storage unit reference
codes
An optical storage unit failure occurred.
Note:
1. If the system is available, use online diagnostic tests when possible.
2. Use the Hardware Service Manager (HSM) verify function (via DST or SST) and verify that the unit is
operating correctly.
3. Search the problem log (WRKPRB) for a recent optical storage entry that may assist in analyzing the
problem. The WRKPRB entry will provide a unit reference code that can be found in the following
table.
Perform the following:
1. If the system is available, attempt the failing operation again with an optical media that is known to
be good. Does the operation complete successfully?
v Yes: The original optical media may be defective, or the problem may be intermittent. Attempt the
failing operation again with the original optical media to verify. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for word 1. These 8 characters are the
reference code. Find the reference code in the following table.
6320C000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6320C002
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
FI00870
6320C020
Device internal configuration error
FRU List:
FI00870
6320C100
SCSI bus command error occurred
FRU List:
FI00870
CNVTCRD
CNVTCRD
FI01106
FI01106
STORIOA
STORIOA
MEDIA
MEDIA
FI01141
FI01141
FI01140
FI01140
6320C110
6320C010
Undefined sense key returned by device
FRU List:
468
System reference codes (1xxx - Axxx)
FRU List:
FI00870
SCSI command timeout occurred
6320C210 • 6320CFF6
CNVTCRD
1. Verify that the disk has a format that is given
support.
FI01106
2. If the format is given support, clean the disk and
attempt the failing operation again.
STORIOA
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
MEDIA
FI01141
FRU List:
MEDIA
FI01140
FI00870
6320C210
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6320C300
Media or device error occurred
6320C400
FRU List:
FI00870
CNVTCRD
FI01106
Servicer Response:
Perform the following:
STORIOA
1. Clean the disk.
MEDIA
2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the
failing items.
FRU List:
MEDIA
Media or device error occurred
Media or device error occurred
Servicer Response:
The device encountered an ’out of spare sectors’
condition when writing to the media. The media can no
longer be written to but is still readable. Clean the
optical drive and the media contained in the drive.
6320C303
Licensed Internal Code error
FRU List:
FI00130
6320CFF2
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6320CFF4
Internal device error occurred
FRU List:
FI00870
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
6320C333
FI01140
Servicer Response:
Ask your next level of support for assistance.
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
6320C302
FI01141
6320C402
FI00870
6320C301
Interface error detected by device
Incompatible media was detected
Servicer Response:
Perform the following:
MEDIA
6320CFF6
Device successfully recovered from a
temporary error.
Servicer Response:
No action is required. This reference code is logged for
information only.
Chapter 8. 6xxx Reference Codes
469
6320CFF7 • 6321C300
6320CFF7
Recovered device error.
6321C010
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
FRU List:
FI00870
6320CFFE
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6320FF09
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
6321C020
Undefined sense key returned by device
Device internal configuration error
FRU List:
FI00870
6321C100
SCSI bus command error occurred
FRU List:
FI00870
CNVTCRD
FI01106
STORIOA
6320FF3D
Recovered IOA error.
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6320FF6D
Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6321C000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6321C002
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
CNVTCRD
FI01106
MEDIA
FI01141
FI01140
6321C110
SCSI command timeout occurred
FRU List:
FI00870
CNVTCRD
FI01106
STORIOA
MEDIA
FI01141
FI01140
6321C210
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
STORIOA
6321C300
MEDIA
FI01141
FI01140
Media or device error occurred
Servicer Response:
Perform the following:
1. Clean the disk.
2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the
failing items.
470
System reference codes (1xxx - Axxx)
6321C301 • 6321FF3D
FRU List:
MEDIA
6321C402
Servicer Response:
Ask your next level of support for assistance.
FI00870
6321C301
Media or device error occurred
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
6321C302
Media or device error occurred
Servicer Response:
The device encountered an ’out of spare sectors’
condition when writing to the media. The media can no
longer be written to but is still readable. Clean the
optical drive and the media contained in the drive.
6321C303
Licensed Internal Code error
Media had an unknown format
FRU List:
FI00130
6321CFF2
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6321CFF4
Internal device error occurred
FRU List:
FI00870
MEDIA
Servicer Response:
No action required. This reference code is logged for
information only.
6321CFF6
6321C333
Servicer Response:
No action is required. This reference code is logged for
information only.
Incompatible media was detected
Servicer Response:
Perform the following:
1. Verify that the disk has a format that is given
support.
2. If the format is given support, clean the disk and
attempt the failing operation again.
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
CNVTCRD
FI01106
STORIOA
MEDIA
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
FI00870
FRU List:
FI00870
Recovered device error.
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
6321CFFE
FRU List:
MEDIA
6321C400
6321CFF7
Device successfully recovered from a
temporary error.
Interface error detected by device
6321FF09
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
6321FF3D
Recovered IOA error.
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
FI01141
FI01140
Chapter 8. 6xxx Reference Codes
471
6321FF6D • 632CC002
6321FF6D
Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary
error. No action is required. This reference code is
logged for information only.
632BCFC1
Virtual media list access problem. A
virtual optical device cannot access the
file containing the list of volumes.
Servicer Response:
On this partition and the Network File System server,
ensure the proper file is specified and proper authority
is granted.
632BCFC5
Servicer Response:
Check for errors on the Network File System server
and resolve them. Then retry the operation. If the
failure reoccurs, contact your hardware service
provider.
FRU List:
SVCDOCS
632BCFC6
FRU List:
SVCDOCS
632BCFC2
VError reading virtual volume list. A
non-recoverable error was detected
while reading the list of volumes.
Servicer Response:
Check for errors on the Network File System server
and resolve them. Then retry the operation. If the
failure reoccurs, contact your hardware service
provider.
FRU List:
SVCDOCS
632BCFC3
Virtual media volume list is not valid.
The data in the list of volumes is not
valid.
Servicer Response:
On the Network File System server, ensure that the
proper file is specified, that all files are entered
correctly, that there are no blank lines, and that the
character set used is valid.
FRU List:
SVCDOCS
632BCFC4
Error reading virtual optical volume. A
non-recoverable error was detected
while reading a virtual optical volume.
Virtual optical volume is not valid. The
file specified does not contain data that
can be processed as a virtual optical
volume.
Servicer Response:
On the Network File System server, ensure all the files
specified in the list of optical volumes are correct.
FRU List:
SVCDOCS
632BCFC7
Virtual optical device detected error. A
virtual optical device detected an error
reported by the Network File System
server that cannot be recovered.
Servicer Response:
Check for errors on the Network File System server
and resolve them. Then retry the operation. If the
failure reoccurs, contact your hardware service
provider.
FRU List:
SVCDOCS
632BCFC8
Virtual optical device error. A virtual
optical device encountered a
non-recoverable error.
Servicer Response:
Contact your next level of support for assistance.
Virtual optical volume access problem.
A virtual optical device cannot access
the file containing the specified optical
volume.
Servicer Response:
On the Network File System server, ensure the proper
file is specified in the list of volumes, and that the
proper authority is granted.
FRU List:
SVCDOCS
FRU List:
NEXTLVL
632CC000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
632CC002
SCSI selection or reselection timeout
occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
472
System reference codes (1xxx - Axxx)
632CC010 • 632CCFFE
632CC010
Undefined sense key returned by device
632CC333
Incompatible media was detected
Servicer Response:
Refer to the hosting partition for problem analysis.
Servicer Response:
Perform the following:
632CC020
1. Verify that the disk has a format that is given
support.
Device internal configuration error
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC100
SCSI bus command error occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC110
SCSI command timeout occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC210
Unexpected device condition recovered.
The device successfully recovered from
a temporary error.
Servicer Response:
No action is required. This reference code is logged for
information only.
2. If the format is given support, clean the disk and
attempt the failing operation again.
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
4.
632CC400
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC402
FRU List:
PTFSRCH
Media or device error occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC301
Recovered from device not ready - Start
Unit issued. The device successfully
recovered from a temporary error.
Servicer Response:
No action is required. This reference code is logged for
information only.
Media or device error occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
632CC302
Licensed Internal Code program error
occurred
Servicer Response:
Ask your next level of support for assistance.
632CCFF2
632CC300
Interface error detected by device
632CCFF4
Internal device error occurred
Servicer Response:
Refer to the hosting partition for problem analysis.
Incompatible media was detected
Servicer Response:
Perform the following:
632CCFF6
1. Verify that the disk has a format that is given
support.
Servicer Response:
No action is required. This reference code is logged for
information only.
2. If the format is given support, clean the disk and
attempt the failing operation again.
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
632CCFF7
4.
632CC303
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
The device successfully recovered from
a temporary error
Recovered device error. The device
successfully recovered from a temporary
error.
Servicer Response:
No action is required. This reference code is logged for
information only.
632CCFFE
Recovered SCSI bus error. The device
successfully recovered from a temporary
error.
Servicer Response:
Chapter 8. 6xxx Reference Codes
473
632CFF3D • 6330C300
No action is required. This reference code is logged for
information only.
632CFF3D
Recovered IOA error. The device
successfully recovered from a temporary
error.
6330C100
FRU List:
FI00870
FI01106
Servicer Response:
No action is required. This reference code is logged for
information only.
FI01112
632CFF6D
FI01140
Recovered System bus error. The device
successfully recovered from a temporary
error.
Servicer Response:
No action is required. This reference code is logged for
information only.
6330C000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6330C002
SCSI selection or reselection timeout
occurred
SCSI bus command error occurred
MEDIA
FI01141
DEVTERM
CDTRAY
6330C110
SCSI command timeout occurred
FRU List:
FI00870
FI01106
FI01112
MEDIA
FRU List:
FI00870
FI01140
FI01106
FI01141
FI01112
DEVTERM
MEDIA
CDTRAY
FI01140
6330C210
FI01141
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
DEVTERM
CDTRAY
6330C010
Undefined sense key returned by device
6330C300
1. Clean the disk.
Device internal configuration error
FRU List:
FI00870
2. Attempt the failing operation again.
3. If this does not correct the problem, exchange the
failing items.
FRU List:
MEDIA
FI00870
474
Media or device error occurred
Servicer Response:
Perform the following:
FRU List:
FI00870
6330C020
Unexpected device condition recovered
System reference codes (1xxx - Axxx)
6330C301 • 6330FF6D
6330C301
Media or device error occurred
FRU List:
FI00130
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
6330CFF2
6330C302
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
Media or device error occurred
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.
6330C303
Incompatible media was detected
Servicer Response:
Perform the following:
1. Verify that the disk has a format that is given
support.
2. If the format is given support, clean the disk and
attempt the failing operation again.
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
FRU List:
FI00870
6330CFF6
Device recovered from error after retries
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6330CFF7
Recovered device error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6330CFFE
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FRU List:
MEDIA
FI00870
6330C400
Internal device error occurred
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
6330C333
6330CFF4
Recovered from device not ready - Start
Unit issued
Interface error detected by device
FRU List:
FI00870
6330FF09
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
FI01106
6330FF3D
FI01112
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FI01140
FI01141
6330FF6D
DEVTERM
CDTRAY
6330C402
Recovered I/O processor error
I/O processor internal program error
occurred
Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
Servicer Response:
Ask your next level of support for assistance.
Chapter 8. 6xxx Reference Codes
475
6331C000 • 6331C302
6331C000
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6331C002
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
6331C110
SCSI command timeout occurred
FRU List:
FI00870
FI01106
FI01112
MEDIA
FI01140
FI01106
FI01141
FI01112
DEVTERM
MEDIA
CDTRAY
FI01140
6331C210
FI01141
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
DEVTERM
CDTRAY
6331C300
6331C010
Undefined sense key returned by device
FRU List:
FI00870
Media or device error occurred
Servicer Response:
Perform the following:
1. Clean the disk.
2. Attempt the failing operation again.
6331C020
Device internal configuration error
FRU List:
FI00870
6331C100
3. If this does not correct the problem, exchange the
failing items.
FRU List:
MEDIA
SCSI bus command error occurred
FRU List:
FI00870
FI01106
FI01112
FI00870
6331C301
Media or device error occurred
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
MEDIA
FI01140
FI01141
DEVTERM
CDTRAY
476
System reference codes (1xxx - Axxx)
6331C302
Media or device error occurred
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.
6331C303 • 6333C002
6331C303
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
6331CFF4
FRU List:
FI00870
6331CFF6
6331C333
Incompatible media was detected
Servicer Response:
Perform the following:
1. Verify that the disk has a format that is given
support.
2. If the format is given support, clean the disk and
attempt the failing operation again.
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
FRU List:
MEDIA
6331C400
Interface error detected by device
FRU List:
FI00870
Device recovered from error after retries
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6331CFF7
Recovered device error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6331CFFE
FI00870
Internal device error occurred
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6331FF09
FI01106
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
FI01112
FI01140
6331FF3D
FI01141
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
DEVTERM
CDTRAY
6331C402
Recovered I/O processor error
I/O processor internal program error
occurred
6331FF6D
Recovered System bus error
Servicer Response:
Ask your next level of support for assistance.
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FRU List:
FI00130
6333C000
6331CFF2
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6333C002
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
FI01106
Chapter 8. 6xxx Reference Codes
477
6333C010 • 6333C333
FI01112
6333C210
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
MEDIA
FI01140
FI01141
6333C300
DEVTERM
Media or device error occurred
Servicer Response:
Perform the following:
CDTRAY
1. Clean the disk.
6333C010
Undefined sense key returned by device
3. If this does not correct the problem, exchange the
failing items.
FRU List:
FI00870
6333C020
2. Attempt the failing operation again.
Device internal configuration error
FRU List:
MEDIA
FI00870
FRU List:
FI00870
6333C301
6333C100
SCSI bus command error occurred
FRU List:
FI00870
Media or device error occurred
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
FI01106
6333C302
FI01112
Media or device error occurred
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.
MEDIA
FI01140
FI01141
6333C303
DEVTERM
Servicer Response:
No action required. This reference code is logged for
information only.
CDTRAY
6333C110
Media had an unknown format
SCSI command timeout occurred
FRU List:
FI00870
6333C333
Incompatible media was detected
Servicer Response:
Perform the following:
FI01106
1. Verify that the disk has a format that is given
support.
FI01112
2. If the format is given support, clean the disk and
attempt the failing operation again.
MEDIA
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
FI01140
FI01141
DEVTERM
CDTRAY
478
System reference codes (1xxx - Axxx)
FRU List:
MEDIA
FI00870
6333C400 • 6336C020
6333C400
Interface error detected by device
FRU List:
FI00870
6333FF09
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
FI01106
6333FF3D
FI01112
Recovered I/O processor error
FI01141
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
DEVTERM
6333FF6D
CDTRAY
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FI01140
6333C402
I/O processor internal program error
occurred
Recovered System bus error
Servicer Response:
Ask your next level of support for assistance.
6336C000
FRU List:
FI00130
Servicer Response:
No action is required. This reference code is logged for
information only.
6333CFF2
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336C002
System log entry only, no service action
required
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
FI01106
6333CFF4
Internal device error occurred
FRU List:
FI00870
6333CFF6
FI01112
MEDIA
Device recovered from error after retries
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FI01140
FI01141
DEVTERM
CDTRAY
6333CFF7
Recovered device error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6333CFFE
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336C010
Undefined sense key returned by device
FRU List:
FI00870
6336C020
Device internal configuration error
FRU List:
FI00870
Chapter 8. 6xxx Reference Codes
479
6336C100 • 6336C402
6336C100
SCSI bus command error occurred
FRU List:
FI00870
6336C301
Media or device error occurred
FI01106
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
FI01112
6336C302
MEDIA
FI01141
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.
DEVTERM
6336C303
FI01140
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
CDTRAY
6336C110
Media or device error occurred
SCSI command timeout occurred
FRU List:
FI00870
6336C333
Incompatible media was detected
Servicer Response:
Perform the following:
FI01106
FI01112
1. Verify that the disk has a format that is given
support.
MEDIA
2. If the format is given support, clean the disk and
attempt the failing operation again.
FI01140
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
FRU List:
MEDIA
FI01141
DEVTERM
FI00870
CDTRAY
6336C400
6336C210
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336C300
Media or device error occurred
Servicer Response:
Perform the following:
1. Clean the disk.
2. Attempt the failing operation again.
FRU List:
FI00870
FI01106
FI01112
FI01140
FI01141
DEVTERM
3. If this does not correct the problem, exchange the
failing items.
CDTRAY
FRU List:
MEDIA
6336C402
FI00870
480
System reference codes (1xxx - Axxx)
Interface error detected by device
I/O processor internal program error
occurred
Servicer Response:
Ask your next level of support for assistance.
6336CFF2 • 6337C100
FRU List:
FI00130
6336CFF2
6337C000
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336CFF4
Internal device error occurred
System log entry only, no service action
required
Servicer Response:
No action is required. This reference code is logged for
information only.
6337C002
SCSI selection or reselection timeout
occurred
FRU List:
FI00870
FI01106
FRU List:
FI00870
FI01112
6336CFF6
Device recovered from error after retries
MEDIA
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FI01140
6336CFF7
DEVTERM
Recovered device error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336CFFE
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336FF09
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
FI01141
CDTRAY
6337C010
Undefined sense key returned by device
FRU List:
FI00870
6337C020
Device internal configuration error
FRU List:
FI00870
6337C100
SCSI bus command error occurred
FRU List:
FI00870
FI01106
6336FF3D
Recovered I/O processor error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6336FF6D
Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
FI01112
MEDIA
FI01140
FI01141
DEVTERM
CDTRAY
Chapter 8. 6xxx Reference Codes
481
6337C110 • 6337CFF2
6337C110
SCSI command timeout occurred
FRU List:
FI00870
6337C303
Media had an unknown format
Servicer Response:
No action required. This reference code is logged for
information only.
FI01106
6337C333
FI01112
Incompatible media was detected
MEDIA
Servicer Response:
Perform the following:
FI01140
1. Verify that the disk has a format that is given
support.
FI01141
2. If the format is given support, clean the disk and
attempt the failing operation again.
DEVTERM
3. If the operation fails again with the same reference
code, ask your media source for a replacement disk.
CDTRAY
FRU List:
MEDIA
6337C210
Unexpected device condition recovered
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6337C300
Media or device error occurred
Servicer Response:
Perform the following:
1. Clean the disk.
2. Attempt the failing operation again.
FI00870
6337C400
Interface error detected by device
FRU List:
FI00870
FI01106
FI01112
FI01140
3. If this does not correct the problem, exchange the
failing items.
FI01141
FRU List:
MEDIA
DEVTERM
CDTRAY
FI00870
6337C402
6337C301
Media or device error occurred
Servicer Response:
Dust check encountered. Optical media and/or drive’s
optical lens is dirty.Clean the optical drive and the
media contained in the drive.
6337C302
Media or device error occurred
Servicer Response:
While writing to the media, an ’out of spare sectors’
condition was encountered. The media can no longer
be written to but is still readable.Clean the optical drive
and the media contained in the drive.
482
System reference codes (1xxx - Axxx)
I/O processor internal program error
occurred
Servicer Response:
Ask your next level of support for assistance.
FRU List:
FI00130
6337CFF2
Recovered from device not ready - Start
Unit issued
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6337CFF4 • 660x3020
6337CFF4
Internal device error occurred
FRU List:
FI00870
6337CFF6
Device recovered from error after retries
6337FF3D
Recovered I/O processor error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
Recovered device error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6337CFFE
Licensed Internal Code for optical
device was not upgraded
Servicer Response:
This reference code is logged for information only.
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
6337CFF7
6337FF09
6337FF6D
Recovered System bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
Recovered SCSI bus error
Servicer Response:
The device successfully recovered from a temporary
error.No action is required. This reference code is
logged for information only.
(660x, 671x, 673x) Disk unit reference codes
Disk unit reference codes.
If the error is reported on the control panel, the reference code is characters 1 through 8 of the top 16
character line of function 11. If the error is reported on the console, the reference code is the 8 rightmost
characters of word 1. Find the reference code in the following list. If the failing item is a disk unit, go to
Start Disk Service.
Attention: The 673x is a read cache. Perform all actions required for 673x as a disk drive and logic card
except where separate 673x cache instructions are provided.
660x102E
Out of alternate sectors for disk storage
FRU List:
DISKDRV
660x3002
FRU List:
DISKDRV
STORIOA
Addressed device failed to respond to
selection
FRU List:
DISKDRV
FI01140
FI01141
660x3020
STORIOA
Storage subsystem configuration error
Servicer Response:
If an MES is being installed, verify the configuration.
BACKPLN
FRU List:
DISKDRV
FI01106
FI01106
FI01140
STORIOA
660x3010
Disk device returned wrong response to
IOA
FI01140
Chapter 8. 6xxx Reference Codes
483
660x3029 • 660x7052
660x3029
A device replacement has occurred
660x3131
Device or IOA Licensed Internal Code
Servicer Response:
No action required. This reference code is logged for
information only.
Servicer Response:
The device does not support a needed attribute and is
running with degraded performance. Contact your next
level of support.
660x3100
FRU List:
SVCDOCS
Tape/optical or disk bus interface error
occurred
Servicer Response:
Perform DSKIP03.
FRU List:
DISKDRV
Disk sector read error
Servicer Response:
No action required. This reference code is logged for
information only.
STORIOA
FRU List:
DISKDRV
FI01106
660x7001
FI01140
660x3109
660x7000
IOA timed out a disk command
FRU List:
DISKDRV
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
STORIOA
FRU List:
DISKDRV
FI01106
660x7003
FI01140
Servicer Response:
If the disk has not been formatted by the system,
initialize and format the disk.
660x3110
Device format error
Disk bus interface error occurred
Servicer Response:
Perform DSKIP03 .
FRU List:
STORIOA
660x7004
System log entry only. No service action
required.
660x7050
Data compression failure
Servicer Response:
Contact your next level of support.
DISKDRV
FI01106
FRU List:
SVCDOCS
FI01140
660x7051
660x3130
Device Licensed Internal Code
Servicer Response:
The device is not supported with the level of code
currently on the system. Contact your next level of
support.
FRU List:
SVCDOCS
Compressed device and compression
IOA are not compatible
Servicer Response:
Perform the procedure specified in “Recovering From
6xxx7051 SRC” in the Backup and Recovery Guide.
FRU List:
CMPRES1
660x7052
Data compression warning
Servicer Response:
Perform the procedure specified in “Recovering From
6xxx7052 SRC ” in the Backup and Recovery Guide.
FRU List:
484
System reference codes (1xxx - Axxx)
660xFFF2 • 671x3002
SVCDOCS
660xFFF2
660xFFF9
Disk motor problem
FRU List:
DISKDRV
660xFFF3
Disk media format not valid
FRU List:
DISKDRV
660xFFF4
FRU List:
DISKDRV
FRU List:
DISKDRV
Disk sector read error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
STORIOA
FI01140
FI01141
BACKPLN
FRU List:
DISKDRV
660xFFFB
660xFFF6
Disk device detected recoverable error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
660xFFF7
Temporary disk data error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
660xFFF8
SCSI bus reset occurred
Servicer Response:
No action required. This reference code is logged for
information only.
660xFFFE
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
STORIOA
FI01106
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
Temporary disk bus error
FRU List:
DISKDRV
STORIOA
660xFFF5
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
660xFFFA
Disk device problem
Temporary disk data error
FI01140
671x102E
Out of alternate sectors for disk storage
FRU List:
DISKDRV
671x3002
Addressed device failed to respond to
selection
FRU List:
DISKDRV
Chapter 8. 6xxx Reference Codes
485
671x3010 • 671x7001
STORIOA
STORIOA
BACKPLN
FI01106
FI01106
FI01140
FI01140
671x3010
671x3110
Disk device returned wrong response to
IOA
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
Storage subsystem configuration error
Servicer Response:
If an MES is being installed, verify the configuration.
FRU List:
DISKDRV
671x3130
Servicer Response:
The device is not supported with the level of code
currently on the system. Contact your next level of
support.
671x3131
STORIOA
FI01140
A device replacement has occurred
Servicer Response:
No action required. This reference code is logged for
information only.
Tape/optical or disk bus interface error
occurred
Servicer Response:
Perform DSKIP03.
FRU List:
DISKDRV
FRU List:
SVCDOCS
FI01140
IOA timed out a disk command
FRU List:
DISKDRV
486
FRU List:
DISKDRV
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FI01106
671x3109
Disk sector read error
Servicer Response:
No action required. This reference code is logged for
information only.
671x7001
STORIOA
Device or IOA Licensed Internal Code
Servicer Response:
The device does not support a needed attribute and is
running with degraded performance. Contact your next
level of support.
671x7000
671x3100
Device Licensed Internal Code
FRU List:
SVCDOCS
FI01106
671x3029
Servicer Response:
Perform DSKIP03 .
FRU List:
STORIOA
FRU List:
DISKDRV
671x3020
Disk bus interface error occurred
System reference codes (1xxx - Axxx)
FRU List:
DISKDRV
671x7003 • 671xFFFA
671x7003
Device format error
Servicer Response:
If the disk has not been formatted by the system,
initialize and format the disk.
671x7004
System log entry only. No service action
required.
671x7050
Data compression failure
Servicer Response:
Contact your next level of support.
FRU List:
SVCDOCS
671x7051
FRU List:
DISKDRV
671xFFF6
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
671xFFF7
Compressed device and compression
IOA are not compatible
FRU List:
CMPRES1
FRU List:
DISKDRV
671xFFF8
FRU List:
DISKDRV
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7052 SRC ” in the Backup and
Recovery Guide.
671xFFF9
FRU List:
SVCDOCS
Disk motor problem
FRU List:
DISKDRV
671xFFF3
FRU List:
DISKDRV
671xFFF4
Disk device problem
FRU List:
DISKDRV
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
671xFFFA
Disk media format not valid
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Data compression warning
671xFFF2
Temporary disk data error
Servicer Response:
No action required. This reference code is logged for
information only.
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide .
671x7052
Disk device detected recoverable error
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
STORIOA
FI01140
STORIOA
FI01141
671xFFF5
Disk sector read error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
BACKPLN
Chapter 8. 6xxx Reference Codes
487
671xFFFB • 673x3130
671xFFFB
SCSI bus reset occurred
FI01106
Servicer Response:
No action required. This reference code is logged for
information only.
STORIOA
671xFFFE
673x3029
Temporary disk bus error
FI01140
A device replacement has occurred
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
673x3100
STORIOA
Servicer Response:
Perform DSKIP03.
FI01106
FRU List:
DISKDRV
Tape/optical or disk bus interface error
occurred
FI01140
STORIOA
673x102E
Out of alternate sectors for disk storage
FRU List:
DISKDRV
673x3002
FI01106
FI01140
Addressed device failed to respond to
selection
FRU List:
DISKDRV
673x3109
IOA timed out a disk command
FRU List:
DISKDRV
STORIOA
STORIOA
FI01106
BACKPLN
FI01140
FI01106
FI01140
673x3110
673x3010
Servicer Response:
Perform DSKIP03 .
Disk device returned wrong response to
IOA
FRU List:
DISKDRV
Disk bus interface error occurred
FRU List:
STORIOA
DISKDRV
STORIOA
FI01106
FI01140
FI01140
FI01141
673x3130
673x3020
Storage subsystem configuration error
Servicer Response:
If an MES is being installed, verify the configuration.
FRU List:
DISKDRV
488
System reference codes (1xxx - Axxx)
Device Licensed Internal Code
Servicer Response:
The device is not supported with the level of code
currently on the system. Contact your next level of
support.
FRU List:
SVCDOCS
673x3131 • 673xFFF8
673x3131
Device or IOA Licensed Internal Code
673x7052
Data compression warning
Servicer Response:
The device does not support a needed attribute and is
running with degraded performance. Contact your next
level of support.
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7052 SRC ” in the Backup and
Recovery Guide
FRU List:
SVCDOCS
FRU List:
SVCDOCS
673x7000
Disk sector read error
673xFFF2
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
FRU List:
DISKDRV
673xFFF3
673x7001
Temporary disk data error
673xFFF4
FRU List:
DISKDRV
STORIOA
Device format error
Servicer Response:
If the disk has not been formatted by the system,
initialize and format the disk. See Work with disk unit
recovery.
System log entry only. No service action
required.
Disk device problem
FRU List:
DISKDRV
673xFFF5
673x7004
Disk media format not valid
FRU List:
DISKDRV
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
673x7003
Disk motor problem
Disk sector read error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
673xFFF6
Disk device detected recoverable error
Servicer Response:
Contact your next level of support.
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
SVCDOCS
FRU List:
DISKDRV
673x7050
673x7051
Data compression failure
Compressed device and compression
IOA are not compatible
Servicer Response:
The customer should perform the procedure specified
in “Recovering From 6xxx7051 SRC” in the Backup and
Recovery Guide .
FRU List:
CMPRES1
673xFFF7
Temporary disk data error
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
DISKDRV
673xFFF8
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
Chapter 8. 6xxx Reference Codes
489
673xFFF9 • 6A590BD1
FI01141
FRU List:
DISKDRV
BACKPLN
673xFFF9
Temporary disk data error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
673xFFFA
673xFFFB
Servicer Response:
No action required. This reference code is logged for
information only.
673xFFFE
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
SCSI bus reset occurred
Temporary disk bus error
Servicer Response:
A disk unit service action is recommended only if the
Service Action Log contains an entry for this reference
code.
FRU List:
DISKDRV
FRU List:
DISKDRV
STORIOA
STORIOA
FI01106
FI01140
FI01140
(6A59) Workstation adapter console reference codes
The workstation adapter console detected a failure.
Look at characters 1 through 8 of the top 16 character line of function 11 (8 rightmost characters of word
1). These 8 characters are the reference code. Find the reference code in the following list.
6A590AD2
Communications adapter card test failed
FRU List:
FI00718
6A590AD3
FI00718
Communications adapter card test failed
FRU List:
FI00718
6A590B25
FRU List:
FI00719
6A590BB0
FRU List:
FI00719
Communications adapter card test failed
FI00718
FRU List:
FI00719
6A590BD0
FI00718
FRU List:
FI00719
FI00727
FI00718
6A590BA0
Communications adapter card test failed
6A590BD1
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
6A590BAB
490
Communications adapter card test failed
Communications adapter card test failed
System reference codes (1xxx - Axxx)
Communications adapter card test failed
Communications adapter card test failed
6A590BEE • 6A590CC0
6A590BEE
I/O card Licensed Internal Code ended
abnormally
6A590C53
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
6A590C10
Communications adapter card test failed
6A590C60
FRU List:
FI00719
FRU List:
FI00719
FI00718
FI00718
FI00727
6A590C20
6A590C63
Communications adapter card test failed
FRU List:
FI00719
Adapter card failed modem interface
test
FRU List:
FI00719
6A590C80
Synchronous-data-link-control
send-receive test failed
FRU List:
FI00719
FI00718
6A590C90
Synchronous-data-link-control
send-receive test failed
FRU List:
FI00719
FRU List:
FI00719
FI00718
Communications adapter card X.21 test
failed
FRU List:
FI00719
FI00718
6A590CA1
FI00718
Communications adapter card test failed
FRU List:
FI00719
FI00718
6A590C50
Communications adapter card test failed
FI00718
FI00718
6A590C43
Asynchronous send-receive test failed
FRU List:
FI00719
6A590C70
FRU List:
FI00719
6A590C40
Asynchronous send-receive test failed
FI00718
FI00718
6A590C30
Binary synchronous control send-receive
test failed
Communications adapter card test failed
FRU List:
FI00719
Binary synchronous control send-receive
test failed
FI00718
6A590CC0
Communications adapter card test failed
FRU List:
FI00719
FI00718
Chapter 8. 6xxx Reference Codes
491
6A595007 • 6A59FFFF
6A595007
Diagnostic wrap test completed; no
errors detected
6A595008
Diagnostic wrap test completed; error
was detected
FRU List:
FI00719
DPAC
FI00718
6A59FFFF
User suspected communications
problem.
FRU List:
UNAUPPR
492
System reference codes (1xxx - Axxx)
Chapter 9. 7xxx Reference Codes
7xxx Reference Codes
(7207) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
found in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event View that
corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
72073202
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
condition is not present:
v The attached device type or model is only supported
on an I/O adapter that is attached to an I/O
processor.
FRU List:
UH7CNFG
Interface error detected by system or by
tape unit
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FI00871
72079020
72079100
Tape unit configuration error
Servicer Response:
Before exchanging anyparts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support Tape and Dasd
devices at the same time.
3. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FI01112
FI00872
v An unsupported device type or model is attached.
DEVTERM
FRU List:
UH7CNFG
72079101
FI00871
PTFSRCH
Fibre Channel interface error detected
Servicer Response:
If the attacheddevice is an external device, do the
following before exchanging any parts:
1. Ensure that the Fibre Channel cable is correctly
connected to the ports.
2. Clean the Fibre Channel connectors.
© Copyright IBM Corp. 2007, 2008
493
72079102 • 72079210
3. If there is a hub attached, verify that the hub is
operational.
72079201
4. If there is a gateway device attached, refer to the
gateway device service documentation for
additional problem analysis procedures.
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
5. refer to the tape device service documentation for
additonal problem analysis procedures.
1. Ensure that the device is powered on.
FRU List:
FCIOA
Tape unit command timeout
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
FCDEV
3. Ensure that the signal cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
FCCABLE
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
72079102
Gateway device detected a SCSI
interface error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FI00871
FI01112
FI00872
FRU List:
FI00871
DEVTERM
FCGATE
MH7TMED
FI00872
72079202
DEVTERM
72079200
Tape unit is not responding
Servicer Response:
If the attached deviceis an external device, do the
following before exchanging any parts:
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
If the attached device is an external device, do the
following before exchanging any parts:
1. Ensure that the device is powered on.
1. Ensure that the device is powered on.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
2. If an interposer is required, make sure that it is
connected between the I/O processor and the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
3. Ensure that the SCSI cable is seated correctly, and
that there are no bent or damaged pins on the SCSI
cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
4. Ensure that a terminating plug is attached to the
device end of the SCSI cable.
FRU List:
FI00871
FRU List:
FI00871
FI01112
FI00872
FI01112
DEVTERM
FI00872
DEVTERM
72079210
FRU List:
FI00871
FI01112
494
System reference codes (1xxx - Axxx)
Illegal or unsupported tape unit
response
72079211 • 72079351
PTFSRCH
72079211
72079310
Gateway device detected a bus protocol
error
Servicer Response:
Usethe gateway device service documentation to
analyze the problem.
FRU List:
FCGATE
Licensed Internal Code for the tape unit
is not correct
FRU List:
PTFSRCH
FI00871
72079320
Tape device Licensed Internal Code
failure
FRU List:
FI00130
FCIOA
FI00871
FI00871
ANYFC
72079321
FCCABLE
Servicer Response:
Use thegateway device service documenation to
analyze the problem.
FI00872
DEVTERM
72079300
Tape unit failure
FRU List:
FI00871
72079301
Tape device failure, redundancy lost
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occurred. Clean the
tape unit and retry the operation.
If cleaning the tape unit does not correct the problem,
exchange the tape media.
FRU List:
MH7TMED
FRU List:
FI00871
Tape device failure or media error
Servicer Response:
The tape unitdetected a failure that may be caused by a
hardware failure or a media error.
Refer to the tape unit service information for possible
information on diagnositic tests that can be run to
isolate between hardware and media failures.
FRU List:
MH7TMED
UH7CLN
FI00871
72079351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MH7TMED
FI00871
72079303
FRU List:
FCCODE
72079350
Servicer Response:
The tape unitdetected a hardware failure that does not
prevent the tape unit from completing the current
operation.
72079302
Gateway device Licensed Internal Code
error
Gateway device failure
Servicer Response:
Use the gateway device servicedocumenation to
analyze the problem.
UH7CLN
FI00871
FRU List:
FCGATE
Chapter 9. 7xxx Reference Codes
495
72079355 • 72079902
72079355
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported.
Clean the tape unit and retry the operation.
If the operation continues to fail, use a different tape
cartridge.
FRU List:
UH7USER
72079804
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
72079810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information Only)
MH7TMED
72079899
UH7CLN
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FI00871
72079500
Licensed Internal Code error.
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data. For more information, see Performing an
IOP dump using hardware service manager.
FRU List:
PTFSRCH
72079800
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
72079801
System successfully recovered from
temporary I/O error
FRU List:
UH7FIXD
72079900
The tape unit will continue to operate with the
previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape unit.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UH7USER
72079802
72079901
Servicer Response:
No action required. This reference code is logged for
information only.
System successfully recovered from
temporary I/O error
Servicer Response:
No action required. This reference code is logged for
information only.
496
System reference codes (1xxx - Axxx)
Tape performance statistics logged.
Servicer Response:
No action required. This reference code is logged for
information only.
72079902
72079803
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape unit was not
completed.
Servicer Response:
No action required. This reference code is logged for
information only.
System successfully recovered from
temporary I/O error
Problem analysis completed, the
problem has been corrected.
An IOP dump was initiated
Servicer Response:
No action required.
7207FFF6 • 72080311
7207FFF6
Tape volume statistics logged (no action
required)
(7208) Tape drive reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Is the failing tape unit located in a type 9427 Tape Library device?
– Yes: Go to (9427) Tape unit reference codes.
– No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
Note:
72080001
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
ML2TMED
7208030B
Tape unit detected a read error on the
tape medium
Servicer Response:
Read (or write) errors may be caused by:
wrote the tape may be the cause of the problem.
Perform TU-PIP2. When the system is available,
perform the following:
v Verify the operation of the tape drive. Use the
VFYTAP system command.
Note: When a tape is initialized, a new label is
recorded at the beginning of the tape, and any data
recorded previously is erased and overwritten. To
initialize used tapes, use the INZTAP system command
with “ Check for active files” option of *NO.
Use of the INZTAP “Clear” (security erase) option is
not recommended. The 7208 Tape Drive performs a
write operation to erase all of the tape; writing
(erasing) a full-size tape takes up to 3.5 hours.
FRU List:
ML2TMED
v Poor or damaged tape
v Dirty read/write heads
46G2227
v Damaged data cartridges
v Using a data cartridge previously recorded in a
format or density that is not correct
46G3934
v Using the wrong data cartridge (for example, one in
a different format or density from another set of data
cartridges)
42F7300
72080311
®
If the data on the tape was not written by i5/OS the
format or the density may not be correct. Get or make
a new copy of the data cartridge. If you are performing
a write or a save operation, initialize the tape. See the
note below.If you are performing a read or a restore
operation, the tape may be worn or the device that
Tape unit detected a read error on the
tape medium
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
Chapter 9. 7xxx Reference Codes
497
72080316 • 72080396
46G2227
46G2227
46G3934
46G3934
42F7300
42F7300
72080316
Tape unit detected a read error on the
tape medium
72080338
Tape unit detected a read error on the
tape medium
Servicer Response:
Perform the Action for reference code 030B.
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
FRU List:
ML2TMED
46G2227
46G2227
46G3934
46G3934
42F7300
42F7300
7208031C
The data format is incorrect; the tape
cannot be read
7208033D
Tape unit detected a read error on the
tape medium
Servicer Response:
The tape format is not known or not compatible. The
data cartridge may not have been recorded using
i5/OS.Get another copy of the data cartridge recorded
in a format and density given support by i5/OS.
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
46G2227
FRU List:
ML2TMED
46G3934
46G2227
42F7300
72080336
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape format is not known or not compatible. The
data cartridge may not have been recorded using
i5/OS.Get another copy of the data cartridge recorded
in a format and density given support by i5/OS.
FRU List:
ML2TMED
72080395
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
46G2227
46G2227
72080396
46G3934
Tape unit detected a read error on the
tape medium
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
498
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
42F7300
72080337
Tape unit detected a write error on tape
medium
System reference codes (1xxx - Axxx)
FRU List:
ML2TMED
46G2227
72080397 • 72080418
72080397
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
720803B4
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
46G2227
720803B5
Tape unit detected a read error on the
tape medium
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
FRU List:
ML2TMED
46G2227
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
46G2227
46G2227
72080417
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
Tape unit detected a read or write error
on tape medium
ML2TMED
Servicer Response:
Perform the Action for reference code 030B.
46G3934
FRU List:
ML2TMED
42F7300
72080418
46G2227
720803B0
Tape unit detected a write error on tape
medium
FRU List:
ML2TMED
46G2227
720803AE
46G2227
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
7208039F
Tape unit detected a write error on tape
medium
FRU List:
ML2TMED
46G2227
7208039E
720803B3
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
7208039D
46G2227
Tape unit detected a read or write error
on tape medium
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
46G2227
FRU List:
ML2TMED
ML2TMED
Chapter 9. 7xxx Reference Codes
499
72080419 • 72080499
46G3934
ML2TMED
42F7300
46G3934
72080419
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
72080468
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
72080458
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
7208046D
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
72080498
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
72080499
System reference codes (1xxx - Axxx)
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
500
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
72080467
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
7208045A
Tape unit failure
7208049A • 720804A5
46G2227
720804A2
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
46G3934
42F7300
7208049A
FRU List:
46G2227
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
Tape unit failure
FRU List:
46G2227
42F7300
42F7300
Tape unit failure
FRU List:
46G2227
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
42F7300
46G3934
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
46G3934
46G3934
Tape unit failure
ML2TMED
720804A4
ML2TMED
ML2TMED
42F7300
FRU List:
46G2227
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
46G3934
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
46G3934
720804A1
ML2TMED
720804A3
ML2TMED
7208049C
Tape unit failure
ML2TMED
46G3934
42F7300
720804A5
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
ML2TMED
46G3934
Chapter 9. 7xxx Reference Codes
501
720804A6 • 720804FC
42F7300
720804A6
46G3934
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
720804AC
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
720804A7
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
720804AD
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
42F7300
720804FA
FRU List:
46G2227
46G3934
ML2TMED
42F7300
46G3934
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
ML2TMED
502
System reference codes (1xxx - Axxx)
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
720804AB
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
ML2TMED
720804A8
Tape unit failure
42F7300
720804FC
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
46G2227
720804FD • 72083110
ML2TMED
72083005
46G3934
42F7300
720804FD
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
Blank tape or BOT encountered
Servicer Response:
The tape drive has found a blank tape or BOT.When
using a new data cartridge, the tape must first be
initialized.This error can also occur when reading a
tape if that tape was removed from the tape drive
before writing was complete. Also see the Action for
reference code 030B.
FRU List:
ML2TMED
46G2227
FRU List:
46G2227
AJEDA00
ML2TMED
72083010
46G3934
42F7300
72083002
I/O processor addressed the tape unit;
no response
Servicer Response:
The tape drive did not respond to commands from the
IOP. Perform the following:
Illegal or unsupported tape unit
response
Servicer Response:
The tape drive returned a response to the IOP that is
illegal or is not given support. Call your next level of
support
FRU List:
46G2227
AJEDA00
1. Ensure that the system interface cable is connected.
2. Ensure that power is on.
If the above items are correct, call your next level of
support
FRU List:
46G2227
FI00830
Servicer Response:
The IOP or the device detected a permanent error on
the interface to the system. Call your next level of
support
FI00141
FI00141
FI00830
46G2599
46G2599
17G1500
42F7300
42F7300
17G1500
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
The tape drive does not respond to IOP commands
after new Licensed Internal Code was transferred to the
tape drive. Perform TU-PIP4.
FRU List:
46G2227
Interface error detected by I/O processor
or by tape unit
FRU List:
46G2227
46G3934
72083004
72083100
46G3934
AJEDA00
72083110
Tape unit command timeout
Servicer Response:
The tape drive did not complete a command sent by
the IOP in the time allowed. Call your next level of
support
Chapter 9. 7xxx Reference Codes
503
72084016 • 72089201
FRU List:
46G2227
FRU List:
46G2227
FI00141
FI00131
FI00830
46G3934
46G2599
FI00830
42F7300
46G2599
17G1500
17G1500
46G3934
72089200
AJEDA00
72084016
Licensed Internal Code for the tape unit
is not correct
Licensed Internal Code for the tape unit
is not correct
FRU List:
AJEDA00
72089020
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
FRU List:
AJEDA00
72084017
I/O processor addressed the tape unit;
no response
3. Ensure that the terminating plug is attached to the
device.
FRU List:
46G2227
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Before exchanging any parts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support attachment of both
tape and DASD devices at the same time.
46G3934
FI00830
FI00131
46G2599
17G1500
v A device type or model that is not given support.
42F7300
FRU List:
UL2CNFG
72089201
46G2227
Servicer Response:
Before exchanging any parts, do the following:
FI00130
72089100
1. Ensure that the device is powered on.
Interface error detected by I/O processor
or by tape unit
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are no bent or damaged
pins on the SCSI cable.
3. Ensure that a terminating plug is attached to the
device.
504
Tape unit command timeout
System reference codes (1xxx - Axxx)
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
3. Ensure that the terminating plug is attached to the
device.
FRU List:
46G2227
46G3934
FI00830
72089202 • 72089350
FI00131
42F7300
46G2599
72089301
17G1500
42F7300
72089202
Tape unit failed after Licensed Internal
Code was loaded
Servicer Response:
Before exchanging any parts, do the following:
Tape device failure, redundancy lost
Servicer Response:
The tape device detected a hardware failure that does
not prevent the tape unit from completed the current
operation.Refer to the Tape unit service information to
determine the failing item.
FRU List:
46G2227
ML2TMED
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
46G3934
3. Ensure that the terminating plug is attached to the
device.
72089302
FRU List:
46G2227
46G3934
FI00830
46G3934
17G1500
42F7300
42F7300
Illegal or unsupported tape unit
response
FI00131
72089320
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
46G3934
Licensed Internal Code for the tape unit
is not correct
FI00130
FI00130
ML2TMED
72089310
FRU List:
46G2227
FRU List:
46G2227
FRU List:
46G2227
Servicer Response:
The tape unit detected a failure that may be caused by
a hardware failure or a media error. Refer to the tape
unit service information for possible information on
diagnostic tests that can be run to isolate between
hardware and media failures.
46G2227
46G2599
72089300
Tape device failure or media error
FRU List:
ML2TMED
FI00131
72089210
42F7300
Tape device Licensed Internal Code
failure
FRU List:
FI00130
46G2227
72089350
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occured. Clean the
tape unit and retry the operation.If cleaning the tape
unit does not correct the problem, exchange the tape
media.
Chapter 9. 7xxx Reference Codes
505
72089351 • 72089900
FRU List:
ML2TMED
72089801
I/O processor successfully recovered
from temporary error
46G3934
Servicer Response:
No action required. This reference code is logged for
information only.
42F7300
72089802
46G2227
72089351
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
ML2TMED
Servicer Response:
No action required. This reference code is logged for
information only.
72089803
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
UL2CLN
72089810
46G2227
72089355
I/O processor successfully recovered
from temporary error
The data format is incorrect; the tape
cannot be read
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported. Clean the tape unit and
retry the operation.If the operation continues to fail, use
a different tape cartridge.
FRU List:
UL2USR1
ML2TMED
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information only)
72089899
Problem analysis completed, the
problem has been corrected.
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
FRU List:
UL2FIXD
UL2CLN
72089900
46G2227
72089500
I/O processor Licensed Internal Code
error
Servicer Response:
If the system is operational, take a dump of the I/O
processor data. For more information, see Service
Functions located in your host system’s service guide,
or contact your next level of support for assistance
FRU List:
FI00130
72089800
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
506
System reference codes (1xxx - Axxx)
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape drive.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
UL2WAIT
7208FF09 • 7208FFFF
7208FF09
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following:
FI00141
46G2599
17G1500
42F7300
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
7208FFF6
v Perform TU-PIP4 to reset the IOP and the tape drive.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
Servicer Response:
No action required. This reference code is logged for
information only.
FRU List:
UL2WAIT
7208FFF8
7208FF4D
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.When the system is available, display
the operator messages, find message CPI946B, and
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
FRU List:
46G2227
FRU List:
46G2227
Tape unit detected a read error on the
tape medium
Servicer Response:
Perform the Action for reference code 030B.
FI00830
46G2599
FRU List:
ML2TMED
46G3934
46G2227
17G1500
46G3934
42F7300
42F7300
AJEDA00
7208FFFF
7208FF5D
Asynchronous device attached;
synchronous device expected
Servicer Response:
The attached device is operational and working in the
asynchronous mode of data transfer.The IBM tape unit
uses the synchronous mode of data transfer; if the
attached device is an IBM tape unit, exchange the tape
unit.
7208FFFE
FI00141
Tape volume statistics logged (no action
required)
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.When the system is available, display
the operator messages, find message CPI946B, and
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
Tape unit detected a write error on tape
medium
Servicer Response:
Perform the Action for reference code 030B.
FRU List:
ML2TMED
46G2227
FRU List:
46G2227
46G3934
FI00830
Chapter 9. 7xxx Reference Codes
507
508
System reference codes (1xxx - Axxx)
Chapter 10. 9xxx Reference Codes
9xxx Reference Codes
(9427) Tape unit reference codes
A tape or tape library device failure occurred.
Note: Use this table to handle reference codes that might be displayed during a type D IPL to install the
operating system. If you are not performing a type D IPL of the operating system, consult any error logs
that you find in the Serviceable Event View. If you cannot locate an error log in the Serviceable Event
View that corresponds with the failure, run a verification test for the tape unit.
1. Verify that the device has power.
2. Check the device for any error indications. Refer to the device service information to resolve any error
indications.
3. Clean the recording head in the tape device.
4. Attempt the failing operation again. Does the operation complete successfully?
v Yes: You have corrected the problem. This ends the procedure.
v No: Look at the 8 rightmost characters of the Data display for Function 11, which represent the
reference code. Find the reference code in the following list.
94270001
Tape unit failure
Servicer Response:
Refer to the 9427 8mm Tape Cartridge Library Service
Guide.
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Refer to the 9427 8mm Tape Cartridge Library Service
Guide.
94273xxx
942703xx
Tape unit detected an error on the tape
medium
Servicer Response:
Read (or write) errors may be caused by:
v Poor or damaged tape
Servicer Response:
Refer to the 9427 8mm Tape Cartridge Library Service
Guide.
94274016
v Dirty read/write heads
v Damaged data cartridges
v Using a data cartridge previously recorded in a
format or density that is not correct
v Using the wrong data cartridge (for example, one in
a different format or density from another set of data
cartridges)
Do the following:
Device or interface error.
Licensed Internal Code for the tape unit
is not correct
FRU List:
AJEDA00
94274017
Licensed Internal Code for the tape unit
is not correct
FRU List:
AJEDA00
1. Clean the tape unit and retry the operation.
2. If cleaning the tape unit does not correct the
problem, exchange the tape media.
942704xx
Tape unit failure
Servicer Response:
© Copyright IBM Corp. 2007, 2008
94279020
I/O processor detected a SCSI bus
configuration error
Servicer Response:
Before exchanging any parts, verify that the following
conditions are not present:
v Tape and DASD devices attached to an I/O
Processor that does not support attachment of both
tape and DASD devices at the same time.
509
94279100 • 94279300
v A device type or model that is not given support.
FRU List:
ULYCNFG 86G9251
94279201
Tape unit command timeout
Servicer Response:
Before exchanging any parts, do the following:
FI00130
1. Ensure that the device is powered on.
86G9254
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
94279100
Interface error detected by I/O processor
or by tape unit
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
3. Ensure that the terminating plug is attached to the
device.
FRU List:
86G9251
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are no bent or damaged
pins on the SCSI cable.
FI00131
3. Ensure that a terminating plug is attached to the
device.
EXTSCSI
86G9254
17G9134 86G9255 86G9274
FRU List:
86G9251
FI00130
FI00131
94279202
86G9254
Tape unit failed after Licensed Internal
Code was loaded
EXTSCSI
Servicer Response:
Before exchanging any parts, do the following:
86G9255 86G9274 17G9134
1. Ensure that the device is powered on.
FI00130
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
94279200
I/O processor addressed the tape unit;
no response
Servicer Response:
Before exchanging any parts, do the following:
1. Ensure that the device is powered on.
2. Ensure that the SCSI cable between the device and
the I/O Processor or I/O Adaptor is seated
correctly, and that there are not bent or damaged
pins on the SCSI cable.
3. Ensure that the terminating plug is attached to the
device.
FRU List:
86G9251 86G9274 86G9254
3. Ensure that the terminating plug is attached to the
device.
FRU List:
86G9251 86G9274 86G9254
94279210
Illegal or unsupported tape unit
response
FRU List:
86G9251
FI00130
FI00131
FI00131
94279300
EXTSCSI
17G9134 87G1531 86G9255
Tape unit failure
Servicer Response:
The tape drive reported a hardware error to the IOP;
the amber light on the tape drive may be blinking.
Perform TU-PIP2.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255
510
System reference codes (1xxx - Axxx)
94279301 • 94279803
94279301
Tape device failure, redundancy lost
Servicer Response:
The tape device detected a hardware failure that does
not prevent the tape unit from completed the current
operation.Refer to the Tape unit service information to
determine the failing item.
FRU List:
86G9251 LIBDEV MLYTMED 86G9274 86G9255
94279302
94279355
Servicer Response:
The tape unit has detected that the data format on the
tape media is not supported. Clean the tape unit and
retry the operation.If the operation continues to fail, use
a different tape cartridge.
FRU List:
ULYUSR1 MLYTMED ULYCLN 86G9251
Tape device failure or media error
Servicer Response:
The tape unit detected a failure that may be caused by
a hardware failure or a media error. Refer to the tape
unit service information for possible information on
diagnostic tests that can be run to isolate between
hardware and media failures.
FRU List:
MLYTMED 86G9251
94279500
Licensed Internal Code for the tape unit
is not correct
FRU List:
86G9251
FRU List:
FI00130
Tape device Licensed Internal Code
failure
FRU List:
FI00130
Tape unit detected a read or write error
on tape medium
Servicer Response:
A permanent read or write error occured. Clean the
tape unit and retry the operation.If cleaning the tape
unit does not correct the problem, exchange the tape
media.
FRU List:
MLYTMED 86G9251
94279351
Servicer Response:
See library device service information to resolve the
error.
94279800
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
86G9251
94279350
Equipment Check Failure on Library
Device.
FRU List:
LIBDEV
FI00130
94279320
I/O processor Licensed Internal Code
error
Servicer Response:
If the system is operational, perform a dump of the I/O
processor data.
94279600
94279310
The data format is incorrect; the tape
cannot be read
Tape with excessive error rate was
mounted in tape device.
Servicer Response:
The tape unit detected that the mounted tape cartridge
has a history of excessive read and write errors. It is
recommended that you exchange the tape cartridge.
FRU List:
MLYTMED ULYCLN 86G9251
94279801
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
94279802
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
94279803
I/O processor successfully recovered
from temporary error
Servicer Response:
No action required. This reference code is logged for
information only.
Chapter 10. 9xxx Reference Codes
511
94279810 • 9427FFFE
94279810
Problem analysis has determined a part
should be replaced.
Servicer Response:
This reference code is used for ending Online Problem
Analysis with a list of failing items. (Information only)
94279899
Problem analysis completed, the
problem has been corrected.
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
FRU List:
86G9251
FI00141
EXTSCSI
Servicer Response:
This reference code is used for ending Online Problem
Analysis when no problem was found or the problem
was corrected.
17G9134 86G9253 86G9255 AJSLC01
FRU List:
ULYFIXD
Servicer Response:
No action required. This reference code is logged for
information only.When the system is available, display
the operator messages, find message CPI946B, and
press F14 to run online problem analysis to see if the
error threshhold has been exceeded.
94279900
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v Perform TU-PIP4 to reset the IOP and the tape drive.
When the IOP is reset, if the device has the wrong
level of LIC, the IOP will attempt to load the new
LIC.
FRU List:
ULYWAIT
9427FF09
Licensed Internal Code for tape unit
was not upgraded
Servicer Response:
The I/O processor loading of Licensed Internal Code
(LIC) to the programmable tape drive was not
completed.The tape drive will continue to operate with
the previous LIC. You may do either of the following:
v Wait for next IPL when the system will attempt to
load the LIC for the tape drive again.
v See the system service documentation to reset the
IOP and the tape drive. When t