ACM7004-5LMx quick start guide

ACM7004-5LMx quick start guide
Chapter 01: ACM7004-5-LMx Quick Start Guide
The ACM7004-5-LMx Quick Start Guide documents installation, configuration and local operation.
01. Check the kit’s contents are complete
part #
links to Opengear stores
4G LTE blade antennas
DB9F-to-RJ45 crossover serial adapter
12V switching DC power supply
Country-specific power socket adapters
Part of the power supply.
Rack kit (1 rack ear, 2 rack screws, 2 nuts,
3 screws)
Not available separately.
Adhesive-backed rubber feet
Not available separately.
Dual-SIM cradle
Not available separately.
Digital I/O converter (terminal block)
Not available separately.
02. Assemble the hardware
01. If free-standing: attach the adhesive-backed rubber feet to the ACM7004-5’s base.
02. If rack-mounted: attach the rack kit to the side of the ACM7004-5 which will be fixed to the rack.
03. Screw the 4G LTE blade antennas in to the main (M) and diversity (A) connectors
Note: Do not screw 4G LTE antennas in any more than finger tight. The SMA connectors used to connect 4G LTE antennas can be damaged if overtightened.
04. Screw any passive (569008) or active (569018) GPS antennas into the GPS connector
05. If you have a data plan: slide the mini-SIM in to the SIM cradle, contacts upward, with the notch
inward and adjacent the longer cradle arm. If you have only one SIM, use the bottom slot.
06. Slide the cradle into the ACM7004-5.
07. Connect the ACM7004-5 to your primary network via either NET1(C) or NET1(S). NET1(C) is an
RJ45 port. NET1(S) takes an SFP (Small Form-factor Pluggable transceiver) module for connecting
to either copper or fibre.
08. For Out-of-Band (OOB) management: connect a NET2 RJ45 port to a management network.
09. For cellular IP passthrough: connect a NET2 port to a secondary router’s WAN port. IP passthrough lets a LAN router use the ACM7004-5’s modem as a WAN connection. ‘Can I use Opengear cellular as a failover WAN link for a remote LAN?’ in the Opengear KnowledgeBase has more.
10. Connect other devices to the ACM7004-5’s serial ports; USB ports; and NET2 ethernet ports.
11. If you have external sensors: plug in the terminal block and attach sensors and DIO devices.
12. Plug in the 12V DC power supply and turn on power to the ACM7004-5.
ACM7004-5-LMx Quick Start Guide (520085 — revision 1.0.2)
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03. Connect to the ACM7004-5
The ACM7004-5 is addressable at either of two IP addresses:
01. its built-in address of
02. the address its on-by-default DHCP client accepts from a DHCP server on your network.
Using a browser on the same network as the ACM7004-5’s NET1 ports with an IP address in one of
the ACM7004-5’s network ranges (ie 192.168.0.x/24 or the range used by your DHCP server):
03. Enter or https://[DHCP-supplied address]/ in the address bar and press Return.
Note: the ACM7004-5 has a self-signed SSL certificate. ‘Untrusted connection’ errors will present.
04. Click through these errors to load the ACM7004-5 login page.
05. Enter the default system username and passcode:
and press Submit or hit Return
05. The Opengear Management Console (OMC) Welcome page loads.
Note: the OMC logs you out after 20 inactive minutes. The current page stays loaded, however, and
clicking any UI element loads the login page. Log back in and the requested page loads.
Configuration and management options present in expanded-by-default menus down the left-hand
edge. The top-level menus are Manage, Status, Serial & Network, Alerts & Logging, and System.
The rest of the page lists configuration tasks required to turn the ACM7004-5 into a usable unit. Some
of these tasks will be marked as done because of the ACM7004-5’s factory settings. The following procedures document initial configuration using the menus rather than the task list.
04. Set a strong, high-entropy passcode for the root user
01. Click Serial & Network > Users & Groups.
02. Click Edit for the Root User.
03. Enter a strong, high-entropy passcode in the Password field.
04. Re-enter the passcode in the Confirm field.
05. Click Apply.
05. Set NET1’s network configuration method
01. Click System > IP.
02. Click Network Interface if it is not the front-most tab.
03. For Configuration Method click either the DHCP or Static radio button.
04. If Static, enter an IP Address and Subnet Mask for the NET1 interface.
ACM7004-5-LMx Quick Start Guide (520085 — revision 1.0.2)
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06. Set NET2’s network configuration method
The four Ethernet ports which make up NET2 are set to inactive by default. To activate them:
01. Click System > IP.
02. Click Management LAN Interface to make it the front-most tab.
03. Click the Deactivate this network interface checkbox to de-select this option and activate NET2.
04. For Configuration Method click either the DHCP or Static radio button.
05. If Static enter an IP Address and Subnet Mask for the NET2 interface. For OOB, set these for your
management network. For IP-passthrough, set these to match an unused private IP range.
Note: the ACM7004-5’s firewall determines which protocols and services can access which ports and
devices. HTTPS and SSH are enabled to the ACM7004-5 itself by default. To change access settings for the ACM7004-5, and for connected serial ports, click System > Services, click the Service
Access tab and adjust as required.
07. Connect the cellular modem
The following assumes at least one SIM has been installed, as per 02. Assemble the hardware, above.
01. Click System > Dial.
02. Click the Internal Cellular Modem tab.
03. Check the Allow outgoing modem communication radio button.
04. Enter your carrier’s Access Point Name (APN) in the APN field.
05. If you use DNS servers other than those provided by your carrier, check the Override returned
DNS servers check-box and enter your DNS’s addresses in the DNS server 1 and DNS server 2
Note: your carrier may provide other connection details. Generally only the apn is needed and other
fields can be left blank. If a pin code was provided, use it to unlock the sim card.
06. Click Apply Modem Dial Settings. A data connection will be established with your carrier.
08. Check the cellular modem’s connection status
01. Click Status > Statistics.
02. Click the Failover and Out-of-band tab.
03. Note the Always on Out-of-Band — Internal Cellular Modem’s Connection Status is Connected.
04. Note the modem’s allocated IP Address and note if it is a public or private IP address.
09. Check the cellular modem’s signal strength (RSSI)
01. Click Status > Statistics.
02. Click the Cellular tab.
03. Note the RSSI (received signal strength indication) coverage value:
≤ -100 dBm
-89 to -70 dBm
-99 to -90 dBm
≥ -69 dBm
very strong
Note: modem status is also shown by the cellular status and signal strength LEDs. The status LED indicates the cellular connection state: off for no connection, flashing while establishing, and on
while established. Cellular coverage is indicated by the number of lit LEDs: four (very strong);
three (strong); two (medium); one (weak); zero (unacceptable).
ACM7004-5-LMx Quick Start Guide (520085 — revision 1.0.2)
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10. Configure remote cellular access
If the IP address allocated and noted in 08. Check the cellular modem’s connection status above is a
fixed and public address, you can access the ACM7004-5’s HTTPS and SSH services directly.
If the allocated IP address is a dynamic and public address (ie, likely to change whenever the
ACM7004-5 connects to the carrier network) configure the ACM7004-5’s Dynamic DNS client:
01. Click System > Dial.
02. Click the Internal Cellular Modem tab.
03. Select your Dynamic DNS provider from the Dynamic DNS pop-up menu.
04. Enter their settings for fields such as DDNS Hostname, DDNS Username and DDNS Password.
If the allocated IP address is private, direct remote access is not possible. Instead use Lighthouse’s Call
Home or a Virtual Private Network (VPN) to enable remote access. See the Opengear Knowledge Base
faq article ‘Does my site need a public IP address for OOB or Failover access?’ for details.
11. Configure managed devices
01. Click Serial & Network > Serial Port.
The ACM7004-5’s serial ports and their labels, modes, and protocols displays. To configure a port:
02. Click Edit.
03. Set the Common Settings for Port x to match the device connected to serial port x.
04. To enable remote access to the device check the Console Server Mode radio button in Console
Server Settings and click the checkboxes for allowed protocols (eg Telnet, SSH and Web Terminal).
05. Click Apply.
Note: configure user access policies for connecting to such ports in Serial & Network > Users & Groups.
An AAA server can configure them remotely. The Opengear User Manual has details.
12. Configure IP passthrough (optional)
To transparently bridge the cellular ip settings and data traffic to a downstream ethernet router:
01. Connect a NET2 port to a downstream router’s secondary WAN port. Set it to get its IP via
02. Click Serial & Network > IP Passthrough.
03. Check the Enable IP passthrough from modem to downstream router checkbox.
04. Select Internal Cellular Modem from the Modem pop-up menu.
05. Enter the downstream router’s MAC address in the MAC address text-entry field.
06. Select Management LAN from the Interface pop-up menu.
07. If the router does not accept cellular network settings via DHCP check the Enable Force Subnet
Mask checkbox and enter a Force Subnet Mask value of 24.
08. To access the ACM7004-5 itself (eg, for OOB management) using the cellular ip address, check
the Intercept Enabled checkboxes for the desired services (ssh, https and http).
Note: this segregates WAN & LAN traffic but other NET2-connected devices may see WAN data.
13. Register your ACM7004-5
01. Visit
02. Fill out the form to activate your warranty and automatically receive firmware updates advice.
ACM7004-5-LMx Quick Start Guide (520085 — revision 1.0.2)
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