MapInfo Professional Release Notes

MapInfo Professional Release Notes
License Server 3.6
Release Notes
This document provides information on new and enhanced features that have been introduced
into the License Server since version 3.5. It also contains a section on resolved issues that may
be important to you.
United States:
Phone: 518.285.6000
Fax: 518.285.6070
Sales: 800.327.8627
Government Sales: 800.619.2333
Technical Support: 518.285.7283
Technical Support Fax: 518.285.7575
www.pb.com/software
Canada:
Phone: 416.594.5200
Fax: 416.594.5201
Sales: 800.268.3282
Technical Support:.518.285.7283
Technical Support Fax: 518.285.7575
www.pb.com/software
Europe/United Kingdom:
Phone: +44.1753.848.200
Fax: +44.1753.621.140
Technical Support: +44.1753.848.229
www.pitneybowes.co.uk/software
Asia Pacific/Australia:
Phone: +61.2.9437.6255
Fax: +61.2.9439.1773
Technical Support: 1.800.648.899
www.pitneybowes.com.au/software
©2012 Pitney Bowes Software, Inc. All
rights reserved. Pitney Bowes Software
Inc. is a wholly-owned subsidiary of
Pitney Bowes Inc. Pitney Bowes, the
Corporate logo, MapInfo, Group 1
Software, and License Server are
[registered] trademarks of Pitney Bowes
Inc. or a subsidiary. All other trademarks
are the property of their respective
owners.
December 18, 2012
Table of Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Progress and Resolution of Outstanding Issues . . . . . . . . . . . . .
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3
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Before You Begin
The following are the supported operating systems for the License Server:
•
•
•
•
•
•
Windows XP Professional 32-bit Service Pack 3 (SP3)
Windows 7 Ultimate 32-bit SP1
Windows 7 Ultimate 64-bit SP1 with 32-bit compatibility mode
Windows 2008 Server 32-bit SP2
Windows 2008 Server R2 64-bit SP1 with XenServer 6.0
Windows 2008 Server R2 64-bit SP1
L
There are no special installation instructions for installing MapInfo
Professional on a 64-bit Windows Operating System.
Installation
This section explains how to install the License Server for the following scenarios:
•
•
New Installation – You are installing the License Server for the first time, or
you have removed your earlier installation.
Upgrading Your Installation – You are installing the License Server over an
earlier version of the product.
When you install the License Server, the License Server Utility is also installed.
The License Server Utility lets you activate server licenses for Pitney Bowes
Software products and perform server administration tasks.
New Installation
To install the License Server:
1. Insert the media into the drive, and for:
•
•
Windows XP – double-click the Setup.exe file to start the installation process.
Windows 7, 2008 – right-click the Setup.exe file and select Run as Administrator from the popup menu to
install using elevated privileges. A prompt for permission may display. Click Allow or Yes to proceed (if you do
not respond and the message times-out, the install is unsuccessful).
The wizard begins to lead you through the installation process.
2. At the Welcome dialog box, click Next.
3. At the License Agreement dialog box, select the I accept the terms of the license agreement button. To print the
license agreement, click Print. Click Next.
4. At the Destination Folder dialog box, select the location of the License Server. The default location is:
C:\Program Files\MapInfo\License Server\
Click Change to select a different location. Click Next when your destination folder is set.
5. At the Server Port dialog box, type the port number you want to use for the server in the License Server Port
Number box. The default port is 27000. Click Next.
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Valid port numbers range from 1 to 65535.
6. At the Ready to Install the Program dialog box, click Install. The License Server and License Server Utility will be
installed using the settings you specified in the previous steps.
7. At the Install Wizard Completed dialog box, click Finish. The License Server is installed.
Upgrading Your Installation
If you have an earlier version of the License Server installed, perform an upgrade installation.
When upgrading, you may have a short period of downtime if users attempt to access the License Server while the
update is in progress. If licenses are already activated on your existing License Server, upgrading will not transfer the
licenses back to Pitney Bowes Software If you wish to transfer the licenses back to Pitney Bowes Software, please
refer to Transferring a License in the License Server User Guide.
To install the License Server:
1. Insert the media into the drive, and for:
•
•
Windows XP – double-click the Setup.exe file to start the installation process.
Windows 7, 2008 – right-click the Setup.exe file and select Run as Administrator from the popup menu to
install using elevated privileges. A prompt for permission may display. Click Allow or Yes to proceed (if you do
not respond and the message times-out, the install is unsuccessful).
The wizard begins to lead you through the installation process.
2. At the Welcome dialog box, click Next.
3. At the License Agreement dialog box, select the I accept the terms of the license agreement button. To print the
license agreement, click Print. Click Next.
4. At the Ready to Install the Program dialog box, click Install. The License Server and License Server Utility will be
installed using the settings you specified in the previous installation.
5. At the Install Wizard Completed dialog box, click Finish.
The License Server upgrade is installed.
License Server 3.6 Release Notes
2
New in this Release
New Logging for Licensing
You can now address licensing issues, such as the loss of licenses, by specifying that error messages from the
License Server are written to a log file. You would use this capability when reporting licensing issues to your Customer
Support Representative, who will assist you with setting the license logging level. Your Customer Support
Representative will read the messages in this log file to assist with troubleshooting license issues.
To turn on error logging and specify the amount of information saved to a log file, you would set a License Server
environment variable called MI_LOGLEVEL to a value of 1 to 3. Setting a value of zero (0) disables error logging. By
default, the License Server logging level is set to one (1), which logs error messages for some specific situations and if
there is a deletion of invalid licenses.
Logging
Level
Action
0
Disables logging.
1
Logs short error messages and error codes, and logs if there is a deletion of invalid licenses. This is
the default setting.
2
Logs detailed error messages and error codes, logs if there is a deletion of invalid licenses, and logs
additional diagnostic messages.
3
Logs everything that level 2 logs with additional information. This level is only useful for client
applications like MapInfo Professional that use borrowable or distributable licenses.
The License Server writes log entries to a file called PBLicense.log in the Windows %temp% folder on the machine
where the License Server is running. (MapInfo Professional creates the same log file to the same location.) The
%temp% folder is set by default to:
Windows XP: C:\Documents and Settings\<username>\Local Settings\Temp
Windows 7, 2008: C:\Users\<username>\AppData\Local\Temp
When reporting a licensing issue to your Pitney Bowes Software Technical Support representative, you will send this
log file along with the details of your issue.
If the log file reaches the maximum size limit (of approximately 1MB), then it is renamed to PBLicenseLog.bak, and
the new log entries are written in the new PBLicense.log file.
To set the logging level:
1. Select Start > Run. In the Run dialog box, type Control Panel and then:
On Windows XP: Select System.
On Windows 7, 2008: Select System and then Advanced System Settings.
2. In the System Properties dialog, select the Advanced tab and click Environment Variables.
3. In the Environment Variable dialog box, in the User variables panel, click New.
4. In the New User Variable dialog box:
•
•
In the Variable name field, type MI_LOGLEVEL.
In the Variable value field, type the logging level (a value of 0 to 3). Setting a value of zero (0) disables error
logging. Setting no value causes the License Server to use a default logging value of one (1).
5. Click OK to close the dialog boxes and save the new variable.
If the License Server is running, then stop and restart it now to apply the new system variable and start logging
messages. If MapInfo Professional is running, then you must also restart it.
License Server 3.6 Release Notes
3
Progress and Resolution of Outstanding Issues
Issue Number
MIPRO-24148
Description and Resolution
In limited bandwidth networks you may see an error like:
Error while attempting to return license to license server.
When returning distributed and/or borrowed licenses from MapInfo Professional to the License Server through
the License Server Utility. This error may accompany a loss of License.
MapInfo Professional pulls another license from the License Server when it starts the next time. The License
Server Utility shows multiple licenses assigned to the same machine.
Resolution: Fixed.
License Server 3.6 Release Notes
4
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