www.foxsecur.com About Your Security System Your system is designed with your safety and comfort in mind. It uses the latest in computer technology to create the most advanced, user-friendly security and access control system available The system combines ease of use with a simple to understand keypad display to offer the full range of features requested by today’s security system owners. It can protect both the interior and perimeter of your home or business while you are away or just the perimeter when you are inside, giving you a wall of security and peace of mind. You can turn portions of your protection on or off at any time by pressing a few keys. You can add, delete and change personal user codes at any time or check the status of all protection devices in the system. A Note About False Alarms One of the most important concerns facing the security industry today is false alarms. The accidental dispatching of police and fire emergency places others in jeopardy by limiting the response capability of those emergency service units. As part of our commitment to reducing false alarms, we would like to encourage you to read this guide thoroughly. All the information contained here can help you quickly and comfortably learn the system operation. Test Your System Weekly It is recommended that you test the burglary portion of your system at least once each week. Testing should involve an active test of all doors, windows and motion detectors connected to your system. If your system also has fire protection, call the service department to find out how this portion of your system should be tested. Refer to the System Test section of this guide for instructions on testing the burglary portion of your system. 3 DMP Keypads Your system may have one or more easy to use LCD 32-Character keypads that allow you to properly operate the system. Thinline™ Keypads Clear Touch™Keypads Thinline™ Keypad Thinline™ Keypads: The Select Keys There are four keys under the display called the Select Keys. These keys are one of the features that make your system so easy to operate. They allow you to make selections by pressing the Select Key under a choice shown in the display. Note: For the purposes of this guide, when instructed to press the first Select key, press the far left Select key; the second Select key is the second from the left; the third Select key is second from the right; and the fourth Select key is the far right key. 4 32-Character Display Power LED ABC PRINTING FRI 2 : 51 AM Armed LED Select Keys 1 2 3 4 5 6 7 8 9 0 CMD Data Entry Digit Keys COMMAND Key Back Arrow Key ClearTouch™ Keypads AC Power/ Armed LED 32-Character Display with 4-Touch Select Areas Data Entry Digit Keys F R II Note: For the purposes of this guide when using ClearTouch™ Keypads, when instructed to press the first Select Area, touch Select Area 1; the second select area touch Select Area 2; third select area touch Select Area 3; and the fourth select area touch Select Area 4. 2 : 51 AM AC Power/ Armed LED The LED indicates the Power and Armed status of the panel. Depending on the operation, the LED displays in Red or Blue as listed in the table. Logo Icon Three Panic Icons Back Arrow Key COMMAND Key ClearTouch™ Keypads Select Areas There are four Select Areas in the display. These Select Areas are one of the features that make your system so easy to operate. They allow you to make selections by touching the area to choose the item in the display. Select Area 2 Select Area 1 Select Area 3 Select Area 4 32-Character Display COLOUR & ACTIVITY LED OPERATION Blue Steady Panel Disarmed, AC Power OK, Battery OK Blue Blinking Panel Disarmed, AC Power OK, Battery Fault No Light Panel Disarmed, AC Power Fault, Battery OK Red Steady Panel Armed, AC Power OK, Battery OK Red/ Blue Alternate Panel Armed, AC Power OK, Battery Fault Red Blinking Panel Armed, AC Power Fault, Battery OK 5 Common Keys on All Keypads Data Entry Digit Keys These keys allow you to enter your user code when arming or disarming or enter other information into the system. COMMAND (CMD) Key The COMMAND key allows you to advance through the keypad displays, User Menu or complete a data entry function. Back Arrow ( ) Key The Back Arrow ( ) key is used to go back through the keypad displays while operating your system. Press the Back Arrow key to back up through the list of functions in the User Menu or to erase the last character you entered. Thinline Keypads Press and hold the two Select keys adjacent to the desired icon for 2 seconds, until a beep from the keypad is heard. Top Row Select Keys Police syeKclSwoRpT Emergency Fire Thinline™/Aqualite™ Keypad Panic Keys Clear Touch™ Keypads Touch the icon for 2 seconds until a beep is heard. Top Row Select Keys Panic Functions Your keypad may be set up to send a Panic, Emergency or Fire report to the central station. This function is optional. If this option is programmed for your keypad, icons display below the top row Select keys/areas. 6 Police Emergency Clear Touch™ Keypad Panic Icons Fire User Options The User Options allow you to make adjustments to your keypad to best fit your environment and needs. On Thinline™ keypads: To access the User Options portion of the keypad, press and hold the Back Arrow and COMMAND keys for two seconds. The keypad display changes to SET BRIGHTNESS. Press the COMMAND key to display the next option or the Back Arrow key to exit. On Clear Touch™ keypads: To access User Options, touch and hold the center of the logo in for two seconds. The display changes to SET BRIGHTNESS. Touch the COMMAND (CMD) key to display the next option or touch the Back Arrow ( ) to exit the User Options function. Backlighting Brightness At the SET BRIGHTNESS display, use the left Select key to lower the keypad brightness. Use the right Select key to increase the brightness. On Clear Touch™ keypads the user selected brightness may be set to off which allows the glass graphic display to turn off (clear glass). Simply touch the glass anywhere and the backlight illuminates at one-half (½)brightness. Internal Speaker Tone Set the tone of the keypad internal speaker. At the SET TONE display, use the top left Select key to make the tone lower. Use the right Select key to make the tone higher. Volume Level Set the volume level of the keypad internal speaker for key presses. During alarm, trouble, and prewarn conditions, the volume is always at maximum level. At SET VOLUME LEVEL, use the left Select key to lower the keypad volume. Use the right Select key to raise the volume. Model Number The keypad model number, program version, and date display, but cannot be changed. Keypad Address The current address assigned to the keypad displays, but cannot be changed. Press the Back Arrow key to exit the User Options function. NOTE: If the brightness level is lowered, it temporarily reverts back to maximum intensity whenever a key is pressed. On Thinline™ keypads this sets the LCD display, AC LED and the Green keyboard backlighting brightness level. 7 What to do when the trouble tone sounds You can silence the trouble tone by pressing any key. This only silences the keypad and does not correct the condition that originally caused the trouble. Try Again The user code you entered is not recognized by the system. Check the user code and try again. Invalid Code The user code you entered is considered invalid by the system. System Trouble or Service Required There is an electronic failure in your system. Contact the service department as soon as possible. Zone Status To display the status of a particular zone, enter the zone number followed by the COMMAND key when the keypad displays the Status List. Armed Status With Armed Status, the keypad displays the current armed condition of areas within your security system. 8 Keypad Displays When HOME MODE ON The perimeter areas is armed in a Home/Away system PERIMETER ON The perimeter is armed in an ALL/Perimeter system ALL SYSTEM ON All areas are on. SLEEP MODE ON The perimeter and interior areas are on but the bedroom area is off. Also, for keypads that include an Armed LED, the Armed LED is ON steady anytime a burglary protection area is armed and OFF when ALL areas are disarmed. Exit Error This is an automatic panel function that prevents an alarm from occurring if an exit door does not close all the way after the system is armed. For example, if the front door is left ajar upon exit and the exit delay time expires, the system attempts to arm the front door zone but recognizes the open condition. The system sounds the alarm sirens for two seconds to alert you of the condition. If the open condition is not corrected, the system sends an Exit Error report to the central station and force arms the door. If the door closes at a later time, it is included back into the system. The Exit Error feature allows the central station to acknowledge the arming error without dispatching the police on a false alarm. How Your System Operates Sleep (Bedroom): Perimeter and Interior Arms all areas except those near bedrooms and nighttime areas Your system has been programmed to operate in one of two modes: All / Perimeter or Home / Sleep / Away. All / Perimeter Your burglary protection is divided into two areas: Interior and Perimeter Perimeter Arming is for when you are staying inside but want the comfort of knowing the exterior doors and windows are armed. Perimeter arming allows you to move freely about inside without setting off any interior alarms. All arms both the Perimeter and the Interior of the system. You want to arm both of these areas when leaving the building and no one is left inside. Home/Sleep/Away Your burglary protection is divided into two or three areas: Perimeter, Interior and Bedrooms. Home(Perimeter) Arming is for when you are staying inside but want the comfort of knowing the exterior doors and windows are armed. nt address assigned to the keypad displays, but cannot be changed. Press the Back Arrow key to exit the User Options function. Away (All): Perimeter, Interior and Bedrooms Arms all three areas for when you leave the building and no one is left inside. Regardless of which mode is programmed, much of the operation is similar. Throughout this guide, any differences between the systems are noted for your convenience. Arming Functions During arming, the system verifies that all doors, windows and other protection devices to be armed are in normal condition. If everything is normal, the system arms. If there is a problem on one or more burglary zones, the keypad displays the problem and allows you to correct the problem or bypass those zones. 9 Arming and Disarming System Ready/ System Not Ready Keypad Displays When all zones in the system are in a normal condition, the keypad displays SYSTEM READY. If there are one or more zones that are not in a normal condition, the keypad displays SYSTEM NOT READY. Pressing any Select key during this display shows the zone name allowing you to investigate the problem. Arming an All/ Perimeter System 1. Enter your code. The keypad displays PERIM ALL. 2. Select PERIM to arm the Perimeter area only. 3. Select ALL to arm both the Perimeter and Interior areas. 4. The keypad displays zones that have been bypassed prior to arming and zones that are now in a faulted condition. 5. At this point you can force arm or bypass any faulted zones. A zone that is force armed is restored into the system if it later returns to normal. A bypassed zone remains bypassed until the system is disarmed. See steps 5a through 5d. 10 5a. If a problem exists on any zones, the zone name and problem display followed by: OKAY BYPASS STOP. 5b. Select OKAY to force arm the zone(s) before arming. 5c. Select BYPASS to bypass the zone(s) before arming. 5d. Select STOP to stop the system from arming. Correct the zone problem(s) and return to step 1. 6. The keypad displays PERIMETER ON if only the perimeter is being armed and ALL SYSTEM ON if both the perimeter and interior are being armed. 7. The keypad next displays EXIT: ##INSTNT and begins to count down the number of seconds remaining for you to exit. When the delay expires, all zones are armed. 8. You can select INSTNT while EXIT: ##INSTNT displays to immediately arm all zones and make them instant. The keypad displays INSTANT. When you select INSTANT, any entry/exit zone that trips immediately activates an alarm and the exit delay countdown immediately stops. 9. When the system is fully-armed, the keypad displays PERIMETER ON for perimeter arming and ALL SYSTEM ON for perimeter and interior arming. Bypass Zones Zone Monitor (chime) User Code Level: Master or Standard Function: Allows you to bypass a zone prior to arming the system. User Code Level: Master and Standard Function: Allows the system to monitor selected disarmed zones (doors, windows, or motion detectors). When a monitored zone trips, the keypad sounds a tone and displays the zone name. This is an ideal feature for monitoring door zones to tell when someone comes in or goes out and for system testing. Bypassing is usually done when a zone cannot be restored to normal and you want to arm the system. Once bypassed, the system does not respond to any activity on the zone. A zone can be bypassed only while it is disarmed. Since Fire, Panic, Emergency and Supervisory zones are always armed, they can never be bypassed. The Bypass Zones function can also be used to restore a bypassed zone back into the system. This can only be done while the zone is disarmed. Your system may be pre-programmed at installation to send a bypass report to your central station when Bypass Zones is selected. Using the Bypass Zones Function 1. 2. 3. 4. 5. Access the User Menu. Press the COMMAND key until BYPASS ZONES? displays Press any Select key. The keypad displays ZONE - RST BYPS. To reset a zone, enter the zone number and Select RST. To bypass a zone, enter the zone number and Select BYPS. 11 Using the Zone Monitor Function 1. Access the User Menu 2. Press the COMMAND key until ZONE MONITOR? displays. 3. Press and Select key. The keypad displays PERIM ALL NBR. 4. Select PERIM to place all disarmed perimeter zones into Zone Monitor. 4a. The keypad displays PERIM? ADD RMV 4b. Select ADD to add all perimeter zones to Zone Monitor. 4c. Select RMV to remove all perimeter zones. 5. Select ALL to place all disarmed zones into Zone Monitor. 5a. The keypad displays ALL? ADD RMV. 5b. Select ADD to add all disarmed zones to Zone Monitor. 5c. Select RMV to remove all disarmed zones. 6. Select NBR to enter a specific zone number for zone monitor. 7. If NBR is selected, the keypad displays ZONE: -ADD RMV 7a. Enter any zone number and select ADD to add this zone. 7b. Enter any zone number and select RMV to remove the zone. 8. The zone number automatically disappears and a new zone number can then be entered. See step 7. 12 You can place any combination of disarmed zones in Zone Monitor but only the most recently tripped zone displays. The displayed zone name clears automatically after a short time or when the zone is armed. Zone Monitor does not function while the system is armed but a zone placed into the Zone Monitor is still monitored when the system is disarmed. Using Zone Monitor as part of your weekly system test. After using the System Test function, place all zones in Zone Monitor. Starting at the front door, walk around and open and then close each door and window. You should hear the keypad beep each time. The keypad also displays the name of each zone as its device is opened. Once all protected doors and windows are tested, walk in front of each motion detector and trip any other protection devices on the system. The keypad should beep to confirm their operation. If at any time during your weekly testing a device does not cause the keypad to beep, call the service department for assistance. User Codes User Code Level: Master only. Function: Allows you to add or delete a user from the system or change their user code or authority level. User Code Characteristics: There are three characteristics associated with each user code that define its capabilities within the system. CHARACTERISTIC EXAMPLE User Number User Code Authority Level 12 3456 Master User Number Your system supports 64 users. Each user is numbered from 1-64. This number identifies them to the system and can be transmitted to the central station (if your system is monitored) when they arm or disarm the system. User Code 64 users also have a Fox 4-digit DMP 40 Panel user code they enter into the keypad when arming and disarming. This user code is kept secret from other users and is not transmitted to the central station when they arm or disarm. Authority Level The user is also assigned a level of authority (Master or Standard) by the person administering the system to determine the functions the user can access. The table below lists system functions users are allowed to access based on the authority level assigned to their codes at the time they are added to the system. User Menu Option Arm and Disarm User Check-in Zone Activity Check Sensor Reset Outputs On/Off Bypass Zones Zone Monitor System Test User Codes Set Time Display Events Service Request? Standard Y Y Y Y Y Y Y Y Y - Master Y Y Y Y Y Y Y Y Y Y Y Y Note: A User Code cannot begin with zero. Users enter only their own user code when operating the system. 13 Adding User Codes 7a. TEMP CODE NO YES. Select NO to make this a permanent user code. User Code Level: Master only 1. Access the User Menu 2. Press the COMMAND key until USER CODES? displays 3. Press any Select key. The keypad displays ADD DEL CHG. Select YES to make this a temporary code. The keypad displays TEMP DAYS: -. Enter the number of days (1 to 250) that the temporary user code can operate. Default is seven days. Temporary users are deleted from the system at 12:00 am on the last day. You can delete a Temporary user code at any time before the programmed period ends. 4. Select ADD to add a new user code. 5. At the USER NUMBER: - prompt, enter a user number and press COMMAND 6. The displays changes to CODE NO:. Enter the four-digit user code and press COMMAND. This is the number the user enters each time they arm, disarm, or make changes to the system. If the code you entered is already in use, or is a code used internally by the system, the keypad displays ALREADY IN USE. You must enter a different four-digit user code. 14 7b. ARM ONLY NO YES Select NO to allow this user to arm and disarm the system and access all Standard level functions in the User Menu. Select YES to restrict this user to arming only. (The Arm Only user code can bypass zones not in a normal condition at the time of arming.) 7. The display changes to MASTER? NO YES. Select YES to make this a Master user level with the authority to access all User Menu functions. 8. After you complete your selections, the keypad displays USER # ADDED. Select NO to make this a Standard user level. The following options can then be selected. 9. Press the Back Arrow key once to add another user or twice to exit the Use Menu. Changing User Codes Deleting User Codes User Code Level: Master only. User Code Level: Master only. 1. 2. 3. 4. 5. 6. 7. Access the User Menu Press the COMMAND key until USER CODES? displays. Press any Select key. The keypad displays ADD DEL CHG Select CHG to change a user code. At the USER NUMBER: - prompt, enter the user number to change and press COMMAND. The display changes to CODE NO: * * * *. Enter the new user code. If the code you entered is already in use, or is a code used internally by the system, the keypad displays ALREADY IN USE. You must enter a different four-digit user code. If you are changing a code other than your own, the keypad next displays MASTER? NO YES. Select YES if you want this user to have a Master authority level. Select NO if you want this user to have a Standard authority level. If you select NO, refer to item number 7 in the Adding User Codes section on the previous page. 1. Access the User Menu. 2. Press the COMMAND key until USER CODES? displays. 3. Press any Select key. The keypad displays ADD DEL CHG. 4. Select DEL to delete a user code from the system. 5. At the USER NUMBER: - prompt, enter the user number you want to delete and press COMMAND. The display changes to USER # DELETED. 6. The display then changes back to USER NUMBER: -for you to delete another user. Press the Back Arrow key twice to exit the User Menu. Note: Changing a user code does not change the user number. User number 2 may have their code changed from 1234 to 5678 but they are still user number 2. 15 Date and Time User Code Level: Master only. Function: Allows you to change the current date and time displayed on the keypad and used by the system for Display Events. Setting the Date and Time 16 1. Access the User Menu 2. Press the COMMAND key until TIME? displays. Press any Select key. 3. The keypad displays the current day and time. Press the COMMAND key to display the current date. Press the COMMAND key again to make any changes. 4. The keypad displays TIME DAY DATE. Select TIME change the time. The keypad displays-: AM PM. Enter the current time and select AM or PM. 5. The display changes back to TIME DAY DATE. 6. Select DAY to change the day of the week. The keypad displays SUN MON TUE WED. If the current day does not display, press the COMMAND key. Select the correct day. 7. Select DATE to change the date. The keypad displays: MONTH: Enter up to two digits for the month. Press COMMAND. DAY: Enter up to two digits for the day. Press COMMAND. YEAR: Enter up to two digits for the year. Press COMMAND. The display returns to TIME DAY DATE. Press the Back Arrow key to exit the User Menu. Arming & Disarming an All/Perimeter System Press COMMAND. The keypad displays PERIM ALL (when arming) or DISARM? Select the option. The keypad displays ENTER CODE: Present your card to the reader. Once the system validates the card, if you choose PERIM only the perimeter arms. If you choose ALL, both areas arm. If programmed on a 32-character keypad, ALL is automatically chosen for you after a short delay. All armed areas disarm automatically. ABC SECURITY ARM DISARM Arming & Disarming a Home/ Away System Present your card to the reader. If the system is armed, once the system validates the card, all areas are disarmed. If the system is disarmed when you present your card, once the system validates the card, all areas are armed in the AWAY mode. Entry Delay All Systems - Once the protected door is opened and the entry delay starts, the keypad displays ENTER CODE: -. Present your card to the reader and once validated, the system disarms all areas and activates the Door Strike relay. See Arming and Disarming above. ABC SECURITY ENTER CODE: - Access Reader for User Menu Access You can also use a card reader to access the User Menu when MENU? NO YES displays. 17 Arming a Home/Away or All/Perimeter System 1. Press the ON button once to arm the Perimeter burglary protection. The keypad will emit a single beep to confirm arming. The Perimeter arms and all non-priority zones not in a normal condition are force-armed. 2. After a single beep, press the ON button a second time to arm the Interior burglary protection. The keypad emits two beeps to confirm arming. 3. After the two beeps, pressing the ON button in Home/Sleep/Away systems arms in SLEEP MODE. When armed in sleep mode the zones assigned to the bedroom area are not armed. The keypad emits three beeps to confirm arming. Disarming a Home/Away or All/Perimeter System Press the OFF button once. The keypad emits a single two-second beep to confirm disarming. 18 Using the ALERT Buttons Pressing the two ALERT buttons simultaneously sends a Panic alarm to the panel. If your system is monitored by a central station, the proper authorities are notified of the alarm. Common Keypad Displays Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct the problem. In many cases, you need to call a service person to correct the problem. Displays not discussed here indicated your service representative should be called. Message Keypad Tone Meaning Possible Solutions INVALID CODE No User code you entered not recognized by system Check user code and try again AC TROUBLE Yes System not getting proper power Contact service if other electrical devices in home not working BATTERY TROUBLE Yes Battery either low or missing Contact service person PHONE LINE TROUBLE Yes Problem with panel phone circuit Contact service person SYSTEM TROUBLE or SERVICE REQUIRED Yes Problem with one or more components in system Contact service person SYSTEM BUSY No System performing another task with higher priority Wait a few moments for system to complete the task. Contact service if problem remains. 4-WIRE BUS TROUBLE No No supervised device on the bus. Voltage is low or there is an open yellow wire Two devices share same address. Contact service person TRANSMIT FAIL Yes Panel has attempted to communicate with central station ten times and has not succeeded. Make sure your telephone line is working properly. Contact service if problem remains. NON-POLLED ADDRESS 770 Keypad Only Keypad is set to an invalid address. Contact service person. 19
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