KODAK DLS System Management Software 1.2 LP Customer

KODAK DLS System Management Software 1.2 LP Customer
KODAK DLS System Management
Software 1.2 LP
Customer Release Notes
Part Number 4J0014_US
Customer Release Notes
These release notes contain important information about KODAK DLS System
Management Software 1.2 LP (DLS System Software). Please read this
document before using DLS System Software.
User Documentation
The user documentation for DLS System Software and the NORITSU Film
Scanner and Printer is in online Help.
To access Help from DLS System Software, select the Help on the right side of
any main window. Use the Contents tab to view the entire Help, or use the
Index tab or Search tab to find a specific keyword or error message.
Limitations
• System – page 1
• Printer – page 2
• Film Scanner – page 2
• Print Scanner – page 3
• User Interface – page 3
• Orders – page 4
• Preview – page 5
• Prints – page 5
• Error Messages – page 5
• Image Quality – page 5
System
QSS-3011 DLS Startup
The computer on the QSS-3011 DLS will not start from Program Timer Mode
if you press the power switch after the system shuts down. If the computer
fails to start, press the power switch on the front of the computer to start it.
Internal Speaker Volume
The volume of the internal speaker in the QSS-3011 DLS is low. Selecting
Enable Audible Beep in Key Operator Mode does not increase the volume
to a level that is easy to hear.
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Customer Release Notes
Printer
Calibration
Calibrating the Colorimeter - calibrate the Colorimeter at least once after
the QSS-3011 DLS starts up. If you do not calibrate the Colorimeter, an error
message appears which prevents you from reading the calibration target.
Close the Calibration program and start it again to display the dialog box.
Calibrating Papers Before Installing them in the Printer - you must
calibrate a master or member paper before installing it in the printer. For
example, for a printer with dual magazines:
1. Install a 4 in. (10.16 cm) calibrated paper and a 6 in. (15.24 cm)
uncalibrated paper in the printer.
2. Submit an order with 4 x 6 in. (10.6 x 15.24 cm) prints.
3. The order prints when the 6 in. (15.24 cm) paper is calibrated.
The printer can print a 4 x 6 in. (10.6 x 15.24 cm) print on either paper size.
When one of the available papers is not calibrated, a paper calibration error
message appears.
Float Prints
Float prints from a Picture CD created from IX-240 images print in Classic
format. You can select Horizontal or Panoramic formats in Preview.
Film Scanner
Filmstrip Orientation
Insert short frame first - the first image on a filmstrip may not be captured
if the first image inserted in the film scanner has been cut so that it is less than
a full frame in length. To capture all the images, insert the filmstrip so that the
short frame enters the film scanner last.
35 mm negative images - a 35 mm negative image containing snow
scenery may be automatically skipped because of the way the filmstrip was
inserted in the film scanner. If necessary, insert the other end of the filmstrip
in the film scanner.
Fogged Leader
When you change between negative and reversal films, do not insert a fogged
leader in the film scanner. The film scanner does not detect the film correctly
if a clear portion of the filmstrip is inserted. To correct this problem, insert a
black portion of the filmstrip first.
Filmstrip Jams
You must manually clear a filmstrip jam. The auto-clear does not function
correctly.
Film Gate
Before you do a Light Source Update for IX-240 film, remove the film
cartridge from the film gate to prevent an error message from appearing.
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November 2003
Customer Release Notes
High-Resolution
Chromogenic Images
High-resolution chromogenic images have one-half increment of red
compared to the same image scanned at normal resolution.
Auto-Initiate Mode
When scanning in Auto-Initiate mode, a "System was too busy, click Retry or
OK and click the Process button" message may appear. If you select:
• OK and insert the film, the order processes normally.
• Retry and insert the film, the scanner scans the film, but the message
remains. If you select Retry again, a "7-11 No Film" message appears.
Print Scanner
Scanning Grayscale
Images as Color Images
The DLS accepts only RGB images. You must scan black-and-white images as
color images. Most film scanners have an automatic mode that detects the
image you are scanning. When you scan images in Auto mode, black-andwhite-images may be detected as grayscale resulting in a 16-2 error, "Invalid
file format," when you start the job. If this error occurs, change the settings in
the TWAIN module for the scanner and rescan the image as a color image.
Auto Mode
Use the Full Auto Mode when using a print scanner. Changing scanning modes
may set the print scanner to a mode that is not compatible with the DLS
software.
ICC Profiles
The ICC profiles used for a print scanner should be selected at the discretion
of the user. The QSS-3011 DLS processes the images from the print scanner as
digital images the same way it processes images from other digital inputs. The
images from the print scanner are processed the same as if they were scanned
on a separate computer and transferred to the QSS-3011 DLS using digital
media.
Selecting Another Input
Device
When you create orders using a print scanner, the DLS software lets you select
other input devices before you select Process. Selecting another input device
before selecting Process cancels the order from the print scanner. Rescan
the images from the print scanner to recreate the order.
User Interface
Crop Box
The crop box does not always return to the original size after you reset it. For
example:
1. Use a vertical pan image.
2. Rotate the crop box horizontally creating a smaller crop box.
3. Rotate the crop box vertically. The crop box remains at the same size.
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Customer Release Notes
4. Select Reset. The crop box remains at the same size and does not
increase to the size for the original scan.
You must use the Zoom function to enlarge the crop box.
Output Metering
In Key Operator Mode, the Upload button for Output Metering disappears
when Output Metering is uploading. This prevents you from selecting Upload
while an upload is in process.
Print Choice Select List
Selecting By Size from the Print Choice Select list in Key Operator Mode
selects the print based on the print length instead of the paper width.
Picture Package Setup
Changing the order of pictures in the display list in the Picture Package
Manager affects the General Operator Mode, but the change is not reflected
on the Picture Package Setup screen. It is not used to display the list of
packages available in the Key Operator Mode.
Orders
Archive Orders
Only 40 images from an order can be retrieved from the archive. When an
order with more than 40 images is archived, only the first 40 images are
retrieved.
CDs
When you select a generic CD, the software requests that you enter a Hub ID.
Since there is no Hub ID on the CD, select Enter on the dialog without
entering a Hub ID.
Picture CDs
Picture CDs created using Makeover with WIP contain rejected images.
Network Orders
Network orders such as orders from the KODAK Picture Maker, continue to
be processed when the WIP is full. They are stored on the hard drives and are
processed when there is space in the WIP. This may delay the space available
to enter orders from the QSS-3011 DLS.
Upload Orders
Orders with more than 99 images - you cannot upload orders created
with more than 99 images and deleting images in Make Over will not correct
the situation. To upload the order, recreate it with 99 or fewer images. You
can output the order to a CD and recreate the order from the CD.
Use the Internet or a modem - uploading orders when the system is
connected to both the Internet and a modem fail with a blue screen. Use
either the Internet or a modem to upload orders.
Uploading Successive
Orders
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When you upload multiple orders in succession using the modem, an "Error
Uploading Data to the Upload Server. Please Try Again Later" error message
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Customer Release Notes
appears. If the error continues, call for service. After you close the error
message, the order goes into a pause state. After the order being uploaded
completes (a claim card is printed and the status is a full green circle),
upload the paused order.
Preview
Image Edits
Image edits applied before selecting Dye Fade or Restore are not applied.
Select Dye Fade or Restore before you apply edits such as Red Eye, Zoom,
or Rotate.
Red Eye Correction
Artifacts in the Before image - Red Eye correction on digital images may
cause black artifacts to appear in the Before image and on the index print
because of software processing. The printed images in the order appear
similar to the After image on the Preview screen.
Red objects identified as Red Eye - Red Eye correction occasionally
identifies red objects as Red Eye and turns the objects black. If this condition
occurs, reset the image in Preview and manually do a Red Eye correction.
Leading Blank Frames
Leading blank frames are not automatically rejected for 35 mm Color
Reversal film. Reject them on the Preview screen.
Prints
Index Prints
APS - the To and From dates are reversed on APS index prints.
4R - images on a 4R index print for 6 x 6 in. (15.24 x 15.24 cm) film is
rotated 90° from the preferred viewing orientation.
Error Messages
7-11, No film after trying to feed film - if a 7-l1 error message, "No film
after trying to feed film," appears, the film scanner was not ready to accept
film. Remove and reinsert the film, or select Process.
7-370:6411 - this error indicates that a Film Carrier Sensor Sensitivity
Adjustment is required. This adjustment is a Service function. An LED Intensity
Adjustment may correct the problem and clear the error.
12-7 - occasionally you can clear this error by selecting Continue in the
error message.
Image Quality
Prints made from a CD
November 2003
The sharpness of prints from a CD does not match the sharpness of the same
image from scanned film. The sharpness of film and digital images from a CD
has been optimized for the population of images from that format.
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Customer Release Notes
Order Creation
Working with 120/220
Film
When working with 120/220 format films, deselect the following image
processing functions in Key Operator Mode:
• Automatic Red Eye Removal
• Noise Reduction
• Underexposure Correction
• Contrast Normalization
These functions apply image modifications which are appropriate for
consumer films where they provide excellent results. However, they modify
the tone scale of the scene. Our experience is that professional photographers
object to their use.
These features require a large amount of memory and calculations for each
image. Because of the limitations of WINDOWS 2000, using these features for
high resolution 120/220 orders that include both printing and Store-It result
in a memory allocation error preventing the completion of the orders. This
error does not occur when these features are deselected.
Working with the Manual When using the Manual Mount Carrier to scan slides with the Multiple Film
Mount Carrier
Strip Order option, wait for the Next button to be enabled before inserting the
slides. Inserting the slides into the film gate before the Next button is enabled
cancels the order. Previous scans for the order will be lost.
NOTE: The Next button does not display for the first slide. It displays for the
second and subsequent slides in the order.
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November 2003
Eastman Kodak Company
Rochester, NY 14650
Kodak is a trademark of Eastman Kodak Company.
© Eastman Kodak Company, 2003
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