1 Activating Audio and Video Control

1 Activating Audio and Video Control
Activating Audio and Video Control
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There are essentially three ways that you can setup audio within your Web Conference.
1. VOIP
2. Telephone (with need to record audio)
3. VOIP + Telephone
Using VoIP
To use VoIP you will need either a headset, built-in microphone on your computer or a
free standing microphone. Please follow these steps to setup your microphone:
1. Click on the microphone icon on the bottom toolbar of the room.
2. The first time that you do this, you will get a popup window that will walk you
through the microphone setup. It will look like this:
3. Please choose your microphone from the drop down menu and test your audio.
4. Then on the second tab, please check “Allow” and “Remember”.
Please note:
We recommend using echo cancelling headsets for best results. If you are going to
use the built-in microphone on your computer, you must use a set of headphones in
order to listen to the audio. Otherwise you will may experience feedback and echo.
2
Using Your Telephone
You can use any telephone at anytime in conjunction with your Web Conference.
Simply provide your participants with the same participant code used to join the Web
Conference. Please refer to the Moderator Touch Tone Commands on Page 1 of this
document for further explanation.
Using Your Telephone + VOIP
The Web Conference iBridge, provides your participants with two options. They can
either listen via a Teleconference or through their computer speakers. Please follow
these simple steps to use the iBridge:
When all speakers are joined via the Teleconference…
1. All speakers/presenters are to dial into the Teleconference bridge as moderators
2. Click on the tools button on the bottom right hand corner of the room.
3. Click on iBridge
4. Use the keypad to dial the conference bridge number.
5. Follow the voice prompts like you would normally do when dialling from a phone.
Enter the call as a participant and not a leader.
6. When you are connected the interface will turn blue and you will know you are
connected by a new presenter entering the room called “iBridge”.
When all speakers are joined via VoIP
1. Click on the tools button on the bottom right hand corner of the room.
2. Click on iBridge
3. Use the keypad to dial the conference bridge number.
4. Follow the voice prompts like you would normally do when dialling from a phone.
Enter the call as a leader and not a participant. VERY IMPORTANT
5. When you are connected the interface will turn blue and you will know you’re
connected by a new presenter entering the room called “iBridge”.
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1. Click on webcam icon as shown below.
2. The Camera Setup Wizard will appear where you can choose the quality of your
video and the specific camera that you would like to use. Please note: it is
recommended to use medium quality in most cases.
3. If you can see your video in the preview window, you can then click on OK.
4. If you cannot see your video, please contact technical support.
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Adding Captions
Once your webcams are activated you have the option to add two lines of captions to
each webcam.
1. Select the T tool on the top right of the webcam
2. Once the caption panel appears, select your options and then Add Caption
3. The caption will then appear over the chosen webcam as seen below.
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Watch our Video Tutorial on Activating Your Webcams! Simply click on the play button
below!
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Redbacktalk – View all of our Blog articles by clicking here. Now including new video
animated tips and tricks by #SaraAndAiza! Click on the below videos to watch.
Presenting Perfectly – This handbook contains all the information required to take your
presentation skills to the next level and deliver a seamless, hassle free webinar! Click
here to download
P: 1800 733 416
E: info@redbackconferencing.com.au
W: www.redbackconferencing.com.au
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