ReQuest - Nas Guide

ReQuest - Nas Guide
Using NAS with Your ReQuest Server
Basic instructions for using NAS as your main storage for N, F, and iQ systems
Requirements
„
ReQuest N, F.Series or iQ with Serious Play 5.1 software.
If running 2.3.2 or earlier - contact ReQuest for upgrade options.
„
A NAS device setup on the same local network
„
NAS support enabled on the ReQuest server
Be sure to follow the manufacturer's instructions for setting up the NAS device on
the local network. Note the IP address of the NAS, the share name, and any user
name and password used for the NAS.
Setup ReQuest Server to work with NAS Device
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1
Once on the “Settings” page, select “NAS Storage”
from the pull down menu at the top.
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If NAS Support has not been enabled, you will
receive an error message. Dealers should
contact ReQuest Sales to enable this feature.
If NAS has recently been enabled by ReQuest,
click "Check NAS Support Status" to refresh.
Connect to the web server of the ReQuest server by
entering the server's IP address in a web browser.
Click “Settings” on the bottom.
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5
Click "Test network
and speed" to test the
connection to the
NAS.
Once NAS support is enabled on the server, enter the IP
address, share name, and username/password (if applicable).
Some NAS devices can be automatically discovered on the
network. Click "Locate NAS Devices" to try to automatically
locate a NAS. Similarly a list of shares available on the device
can be listed by clicking "Locate Shares".
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Once a NAS is configured, you will
be presented with some options:
Media Access
Select Read and Write (default) for
full access control of NAS media
including adding new files,
modifying current media, and
deleting unwanted media.
Selecting Read Only disallows any
changes to media on the NAS.
Store New Media Files
Select YES (default) to use this NAS to store new media files. New media files added to the server
library will be added to this NAS device. If there are multiple NAS devices configured, then media
will be automatically added to the NAS with the greatest amount of free space available. Select
NO to stop adding files to this NAS.
Move ReQuest Internal HD Media Files to this NAS
Select YES to move all audio and video files from the ReQuest hard drive to this NAS. This process
can take several days depending on the amount of media on the internal drive, and will happen in
the background.
Up to 3 NAS Devices can be used per server
©2008 ReQuest Inc • 100 Saratoga Village Blvd Suite 44 • Ballston Spa, NY 12020 • 800.236.2812 • www.ReQuest.com
Using NAS with Your ReQuest Server
Basic instructions for using NAS as your main storage for N, F, and iQ systems
Common Questions and Issues.
NAS Support Notice
Many dealers are now using NAS with our servers. Our implementation provides an
inexpensive way for clients to add NAS to ReQuest servers and keep their media in
safe and high performance RAID systems. When you enable NAS on any ReQuest
server we automatically enable load balancing across all storage devices, so media
will be split between the ReQuest drive and the NAS immediately. We suggest that
you set "Move ReQuest Internal HD Media Files to this NAS" to "YES" and keep all
music and video files on the NAS. Also, any media already on the NAS in the configured share will be automatically added to the library. Please make sure any content in
the share is not duplicated on the ReQuest drive.
What NAS devices work with ReQuest servers?
The IMC and ReQuest server will work with almost any NAS device which has a
shared folder and can be pointed to via a local IP address. If our server can hit the
NAS with an IP address and the NAS has a share, it should work. Be sure that the
NAS can support storing files greater than 8Gb for movie storage. Note that if the NAS
device is not on our supported NAS device list, ReQuest will not be able to offer any extended
level of support with that NAS.
What NAS device does ReQuest recommend and support?
Currently ReQuest offers support for the the use of Netgear ReadyNAS 1100 for large installs and Lacie 2BIG.
Can other NAS devices be used with the ReQuest Server?
Yes. Providing the NAS device allows a read/ write network share and is NOT using a FAT32 partition, the NAS should work. Note: Support
on other NAS devices might be limited.
How much storage does the Netgear Ready NAS1100 hold.
This unit comes in several models and holds 4 seperate drives allowing up to 1 terabyte per drive for a maximum of total of 4TB per NAS
(depending on the RAID configuration)
Is there a limit to the number of NAS devices that the ReQuest can connect to?
Yes. 3 is the maximium number of NAS devices.
If I turn on NAS and connect a single NAS, will load balancing happen between my ReQuest hard drive and the NAS.
YES. Using any NAS will start load ballancing across all drives. We recommend migrating all files off the ReQuest hard drive and only using
NAS server. In addition, if multiple NAS devices are used, load balancing will automatically distribute the files across all the NASs configured.
If multiple NAS devices are connected to the server, where is new media added?
If there are multiple NAS devices configured, then media will be automatically added to the NAS with the greatest amount of free space
available.
Does the NAS software support password protected shares?
Yes. User Name and Password access is supported.
Is there a RAID level setting that ReQuest recommends for the NAS device?
While ReQuest always recommends some level of RAID for fault tolerance, this is a personal peference based on size, performance and fault
tolerance needs.
Approximately how many movies can be stored per Terabyte of storage?
This can vary widely based on the movies that are archived, However a general rule of thumb would be approximently 80-100 Movies per
terabyte
Can I store both movies and music on the NAS Server?
Yes. There will be a setting to configure where both the music and Movies are stored which can either be on the ReQuest server hard drive
or the NAS.
What if I have music and movies on the ReQuest server. Can I move that data over to my NAS device.
Yes. There will be a function to move all yout existing data from the Request server to the NAS. This setting is recommended.
©2008 ReQuest Inc • 100 Saratoga Village Blvd Suite 44 • Ballston Spa, NY 12020 • 800.236.2812 • www.ReQuest.com
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