Microsoft Office Communicator 2007 R2 Quick Reference Card for

Microsoft Office Communicator 2007 R2 Quick Reference Card for
Call Forwarding
(with Remote Call Control)
If your environment is configured for remote call control, you will
see a menu like the one on the right when you click the Call
Forwarding button.
Forward calls to another phone number
Click the Call Forwarding button, point to Call Forwarding On,
and then click a number or click New Number and enter a new
phone number.
Publish Your Phone Numbers
and Control Who Sees Them
You can assign levels of access to your contacts to control their access to your presence information. Different attributes are
exposed for each presence level, such as Block, Public, Company, Team, and Personal. For example, Mobile Phone is available at the
Team level, but not at the Company level.
Edit and publish your phone numbers
In the Communicator title bar, click the Menu button, point to
Tools, click Options, and then click Phones. Click the button
for the number that you want to add or edit. After you have
entered the number, select the Publish this phone number
box for those numbers that you want to make visible to other
Communicator users.
Control access to your phone numbers
After you publish your phone numbers, you must assign Access
Levels to those contacts who you want to see your phone
numbers. If you want a contact to see your Home and Mobile
phone numbers, assign the contact to the Personal level. If you
want them to see only your Work and Mobile numbers, assign
them to the Team level. To assign a contact to an Access
Level, right-click the contact, point to Change Level of Access,
and then select the access level.
About phone number formats
When specifying phone numbers, enter the country code, an
area code, and the local number, using only the digits
0123456789 and optionally the + symbol. Do not use
alphanumeric numbers. A U.S. number might look like:
4255550101, 14255550101, or +14255550101. An international
number dialed from the U.S. might look like: +441223479818 or
011441223479818. For more information, see “Phone Calls”
under “Frequently Asked Questions” in Office Communicator
online Help.
Quick Reference Card for Phone and Video
Get Started with Office Communicator 2007 R2 Phone and Video
This Quick Reference Card covers the tasks most commonly used to place, receive, control, and forward phone and video calls with
Microsoft Office Communicator 2007 R2.
®
What you need to get started
For audio (phone) conferencing, you need a headset, or speaker and microphone, or USB audio device, or Microsoft® Communicator
2007 R2 Phone Edition desk phone connected to your computer. For audio/video conferencing, you need a webcam connected to your
computer.
Adjust phone and video
Office Communicator 2007 R2 automatically detects and selects the preferred phone and video devices for you. However, before you
start placing and receiving calls, you may want to adjust your phone and video devices. Click the Menu button in the Office
Communicator title bar, click Tools, and then click Set Up Audio and Video.
Where to find more information
For more information, visit the Office Communicator online Help. (Click the Menu button, click Help, and then click Microsoft Office
Communicator Help.)
Make Phone Calls
You can use Office Communicator to make one-click phone calls to contacts in your Contact List. You can also call optional numbers by
clicking the options arrow to the right of the Call button.
Make a one-click phone call
In the Contact List, click the contact’s Call button.
Call an alternate phone number
In the Contact List, click the arrow to the right of the Call button, and
then click the number that you want to call.
Enter a phone number to call
Type the number in the Search box, and then click the Call button
next to the number as it appears in the Search Results box. You
can enter an internal phone extension, an external number, an
alphanumeric number such as 425-555-TAXI, or a contact’s name.
Invite an additional participant to a call
In the Conversation window, click the Invite button, and then
select a contact, enter a name, or enter a number to call.
Receive Phone Calls
Answer a phone call
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In the phone call invitation alert, click the left pane. The alert appears in the
lower right of your computer screen. If you have a Communicator Phone
Edition desk phone or USB audio device attached, lift the handset or press
Answer.
Redirect a call
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This information is provided “as is” without warranty of any kind, either expressed or implied, including but not limited to the implied warranties of
merchantability and/or fitness for a particular purpose.
Click the Redirect button, and then select an option from the menu. If you choose to redirect a call to an instant message, a call
rejection message is sent to the caller and the Conversation window opens so that you can send the caller an instant message.
Make Video Calls
Call Forwarding (with Enterprise Voice)
You can easily make video calls to contacts in your
Contact List, but you must have a webcam. You can
receive and participate in a video call without a webcam.
In this case, you see the caller’s video stream, but no
video is transmitted from your Office Communicator client.
If your environment is configured for Enterprise Voice (Voice over IP), you will see a Call Forwarding menu as shown below.
Make a video call
In the Contact List, right-click the contact that you want to
call, and then click Start a Video Call.
Invite someone to call
In the Conversation window, click the Invite button, and
then select a contact or enter a number to call in the Type
a name or number box.
Receive Video Calls
Forward calls to Voice Mail, another phone, or a contact
Click the Call Forwarding button, point to Forward Calls To, and then
select a phone number, Voice Mail, New Number, or Contact. When
calls are forwarded, your phone does not ring. Instead, calls are
automatically forwarded to the specified destination.
When specifying phone numbers, enter the country code, an area code,
and the local number, using only the digits 0123456789. Do not use
alphanumeric numbers. Therefore, a U.S. number might look like:
14255550101. See your system administrator for dialing requirements
(such as adding 9 for outside calls) specific to your organization. For
more information, see “Phone Calls” under “Frequently Asked
Questions” in Office Communicator online Help.
Ring another number at the same time your number rings
In the video call invitation alert, click the left pane. The alert appears in the lower right of
your computer screen.
Click the Call Forwarding button, point to Simultaneously Ring, and
then select a number, or click New Number and enter a number. The
numbers available on the Simultaneously Ring menu are based on the numbers that you published on the Phone Options tab (see
“Publish Your Phone Numbers and Control Who Sees Them” on this card). Any new number that you enter overwrites an existing
number on the Simultaneously Ring menu.
Redirect a call
Redirect unanswered calls to Voice Mail, another number, or a contact
Click the Redirect button, and then select an option from the menu. If you choose to
redirect a call to an instant message, a call rejection message is sent to the caller and
the Conversation window opens so that you can send the caller an instant message.
Click the Call Forwarding button, and then click CallForwarding Settings. In the Send unanswered calls to the
following list, click a number, or click Voice Mail, New Number,
or Contact, and then enter the number or select a contact. To
specify the time period before redirecting the call, in the Ring for
this many seconds before redirecting box, use the up or
down arrow to increase or reduce the time interval.
Answer a video call
Call Controls
Call Controls enable you to easily manage your phone calls. For example, you can put a call on hold, transfer a call to another user or
phone, or mute a speaker or microphone.
End a call
In the Conversation window, click the End Call button.
Put a call on hold
Set up a Team Call
You can set up the Team Call feature so that incoming calls will
ring you and the contacts that you specify. You can set a delay
so that incoming calls will ring you first, and then ring your
contacts after a number of seconds.
Click the call alert invitation to accept the call. In the
Conversation window, click the Transfer button, click
Another Person, and then select the contact to whom you want to
transfer the call.
Click the Call Forwarding button, and then click CallForwarding Settings. Under Do the following when I get
calls, select Ring me and my team-call group. Click the Add
button, and then click Contact. Select the contact, and then
click OK. Use the Add button to add more contacts to your call
group. To set a delay before the contacts are rung, click the
Ring Delay button, select the Turn on ring delay check box,
and then type the number of seconds.
Transfer an incoming call to phone
Call Voice Mail
Click the call alert invitation to accept the call. In the Conversation window, click the Transfer button, click One of My Devices,
and then select the phone to which you want to transfer the call.
Your voice mail messages appear in your Microsoft® Office
Outlook® Inbox. To call your voice mail number to check
messages, click the Call Forwarding button and then click Call
Voice Mail. Instructions for accessing your voice mail,
including your Access Number and your Extension and PIN
should be provided to you in an e-mail message from your
administrator.
In the Conversation window, click the Hold button.
Transfer an incoming call to another person
Display Dial pad
Click the Dialpad button. This control is often used when prompted for voice mail PIN or Access Codes.
Mute speaker or adjust speaker volume
In the Conversation window, click the Mute speaker button to turn off the speaker on your USB phone device. Click the
down arrow and use the slider to adjust the speaker volume.
Mute microphone
In the Conversation window, click the Mute microphone button to mute the microphone.
Change Your Voice Mail Greeting
If you want to change your voice mail greeting, click the Call
Forwarding button, and then click Change Greetings.
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