Wincor Nixdorf Certo 417/A01 Operating instructions

Wincor Nixdorf Certo 417/A01 Operating instructions
CERTO 417/A01 Kiosk System
Operating Manual
The reproduction, transmission or use of this document or its contents is not
permitted without express authority.
Offenders will be liable for damages.
All rights, including rights created by patent grant or registration of a utility model or
design, are reserved.
Delivery subject to availability; technical modifications possible.
Copyright© Wincor Nixdorf International GmbH, 2007
CERTO 417/A01 Kiosk System
Operating Manual
Edition Jan 2007
Contents
Contents
Manufacturer’s Certification........................................... 1
Note on the laser ........................................................... 1
Laser safety ................................................................... 1
Symbols used in this guide ..........................................................2
Important Safety Precautions.......................................................3
DEVICE OVERVIEW ..................................................... 5
Device Type.................................................................................5
Components.................................................................................5
Device View for CERTO 417/A01 Model (without lottery option) .7
Device View for CERTO 417/A01 Model (with lottery option) ......8
Device segmentation ...................................................................9
BASIC OPERATION.................................................... 10
Opening / closing the device ......................................................10
Switching on / off the device ......................................................13
Removing / inserting bottom front panel ....................................14
Embedded Compact PC .............................................. 18
Overview of Compact PC...........................................................18
Technical Data ...........................................................................19
17” Touch screen LCD ................................................ 20
Connectors .............................................................................20
How to Operate ......................................................................21
Cleaning Instructions .................................................................21
Technical Data ...........................................................................22
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CERTO 417/A01 Kiosk System – Operating Manual
Contents
Receipt Printer TP07c ................................................. 23
Function components.................................................................23
Printer control panel...................................................................24
Printer Connectors .....................................................................26
Changing the paper roll..............................................................27
Setting the paper roll core diameter........................................27
Choosing a paper roll holder...................................................28
Inserting the paper roll ...............................................................29
Removing the paper roll..........................................................30
ERROR LED Blink Pattern.........................................................31
Recoverable Errors.................................................................31
Unrecoverable Errors..............................................................32
Paper transport error..................................................................33
Cutter error.................................................................................35
Error thermal print temperature, high voltage/low voltage..........35
Technical Data ...........................................................................36
Consumables .............................................................................37
Paper products .......................................................................37
Paper specification .................................................................37
Receipt roll dimensions...........................................................37
Black mark print .........................................................................38
Printing properties ..................................................................38
Dimensions.............................................................................38
Pre-printed receipts ................................................................39
Barcode Scanner ......................................................... 41
Technical Data ...........................................................................42
Motorized hybrid card reader....................................... 43
Inserting an ID card....................................................................44
How the hybrid card reader works .............................................44
Removing jammed card .............................................................45
Technical data............................................................................48
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Contents
Encrypted PIN pad....................................................... 50
Technical Data ...........................................................................50
Plastic card dispenser ................................................. 51
Dispensing plastic cards ............................................................52
Refilling plastic cards .................................................................53
Technical Data ...........................................................................55
Lottery ticket printer (optional) ..................................... 56
Functions elements and control .................................................57
Operator control panel ...............................................................58
Collecting the printed lottery receipt...........................................59
Technical Data ...........................................................................60
Paper specification.....................................................................61
Printing self test .........................................................................62
Changing the paper roll..............................................................64
Cleaning the print head..............................................................68
Lottery ticket scanner (optional) .................................. 69
Operating the lottery ticket scanner ...........................................70
Removing a jammed bet slip......................................................71
Technical Data ...........................................................................73
Bill acceptor ................................................................. 74
Function elements and controls .................................................75
Technical Data – bill acceptor ....................................................76
Bill cassette................................................................................77
Technical Data – bill cassette ....................................................78
Inserting banknotes into bill acceptor.........................................79
Removing / inserting the cash box .............................................80
Clearing a banknote jam ............................................................82
Banknote jam in the validator unit...........................................82
Banknote jam at the cash box crossover point .......................83
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CERTO 417/A01 Kiosk System – Operating Manual
Contents
Door sensor ................................................................. 84
Appendix ...................................................................... 85
Technical Data ...........................................................................85
Installation specifications........................................................85
Environmental Conditions.......................................................86
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01750126175 A
Manufacturer’s Certification
Manufacturer’s Certification
The device complies with the requirements of the EEC
directive 89/336/EEC with regard to “Electromagnetic
compatibility” and 73/23/ECC “Low Voltage Directive”.
Therefore, you will find the CE mark on the device or packaging.
Note on the laser
If your device is equipped with a CD-ROM drive, the following condition applies:
The CD ROM drive contains a light-emitting diode (LED), classified according to IEC
825-1:1993:LASER CLASS 1; it must not be opened.
Laser safety
The barcode scanner complies with safety standard EN60825-1 (2001) for a Class 1
laser product. It also complies with IEC 60825-1: 1993+1997+A2:2001. Laser
Radiation – do not stare directly into beam.
Radiant Energy The barcode scanner uses a low-power laser diode operating at 650
nm in an opto-mechanical scanner resulting in less than 1.1 mW peak output power.
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CERTO 417/A01 Kiosk System – Operating Manual
1
Introduction
INTRODUCTION
This operating manual provides all the information required for
operation of CERTO 417/A01 kiosk system.
Having studied the operating manual, you will be able to:
-
replace consumables (e.g. paper),
evaluate device-specific status displays and system error
messages,
eliminate problems (such as paper jams),
properly operate the device.
Symbols used in this guide
-
Text following this mark represents an item in a list.
““
Text in quotation marks contains references to other chapters
or sections in this document.
●
Paragraphs following this symbol are actions to be performed
in the specific order.
Text following this symbol is the action to be performed in
order to avoid damage or injury.
i
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This symbol identifies paragraph that contain general notes to
facilitate use of the device and help avoid operating errors.
CERTO 417/A01 Kiosk System – Operating Manual
2
Important Safety Precautions
Important Safety Precautions
Please read the following notes carefully before doing any work on
the device.
This device complies with the relevant safety regulations for
information processing equipment.
-
Note the warning and information labels on the inside and outside
kiosk as well as the peripherals.
-
The device is equipped with a safety-tested power cable, which
must be connected only to a grounded outlet.
-
Always hold the plug when removing the power cable. Never pull
the cable itself.
-
Install cables in such a way that they will not be stepped on or
tripped over or damaged or crushed in any way.
-
Have damaged power cables replaced immediately.
-
In case of an emergency (e.g. damaged cabinets, control or
power cables, liquids or foreign objects in the device) take the
following steps:
Inform the customer service responsible for you.
-
In the event of a thunderstorm, data transmission lines must not
be connected or disconnected.
-
Only use accessories and extension components that have been
approved by us. Nonobservance can result in damage to the
system or violations of regulations concerning safety, radio
interference and ergonomical requirements.
-
To clean the device only use cleaning agents approved by Wincor
Nixdorf International GmbH
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CERTO 417/A01 Kiosk System – Operating Manual
3
Important Safety Precautions
Repairs
Repair work may only be carried out by authorized personnel.
Unauthorized opening of the device or repair work carried out
improperly could result in considerable danger to the user.
In case of noncompliance, Wincor Nixdorf International GmbH
excludes all liability.
Lithium Battery
There is danger of fire or explosion if the batteries are handled incorrectly. It is
therefore important to note the following points:





Avoid short circuits.
Never recharge the battery.
Avoid temperatures above 100 °C.
Do not try to open the battery by force.
Do not allow the battery to come into contact with water or fire.
Replace only with the same or an equivalent type recommended by
Wincor Nixdorf International GmbH.
Dispose of used batteries in compliance with national regulations and
the manufacturer's specifications.
4
CERTO 417/A01 Kiosk System – Operating Manual
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Device Overview
DEVICE OVERVIEW
Device Type
The CERTO 417/A01 kiosk system is a multifunctional terminal
designed for indoor installation.
Components
The kiosk system may comprise of the following components:
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-
17” LCD display with vandal resistant touch screen
-
80mm thermal receipt printer TP07c
-
P4 embedded PC unit
-
Power supply unit
-
Power distributor
-
Loudspeaker
-
Bill acceptor
-
Electromechanical lock
-
Barcode reader
-
Motorized hybrid card reader
-
Plastic card dispenser
-
Encrypted PIN pad
-
Lottery ticket scanner (optional)
CERTO 417/A01 Kiosk System – Operating Manual
5
Device Overview
6
-
Lottery ticket printer (optional)
-
UPS (consigned and integrated by the customer)
-
Digital camera (consigned and integrated by the customer)
CERTO 417/A01 Kiosk System – Operating Manual
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Device Overview
Device View for CERTO 417/A01 Model (without lottery
option)
Loudspeakers
Location for
digital camera
17” vandal resistant
LCD touchscreen
display
Barcode reader
chassis lock
Thermal receipt printer
Bill acceptor
Encrypted PIN pad
Motorised hybrid
card reader
Plastic card dispenser
(inside)
Location
for UPS
(inside)
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PC unit
(inside)
CERTO 417/A01 Kiosk System – Operating Manual
7
Device Overview
Device View for CERTO 417/A01 Model (with lottery option)
Loudspeakers
Location for
digital camera
Barcode reader
17” vandal resistant
LCD touchscreen
display
chassis lock
Thermal receipt printer
Bill acceptor
Lottery scanner
(optional)
Encrypted PIN pad
Motorised hybrid
card reader
Plastic card dispenser
(inside)
Lottery ticket printer
(inside – optional)
Position
for UPS
(inside)
8
CERTO 417/A01 Kiosk System – Operating Manual
PC unit
(inside)
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Device Overview
Device segmentation







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

Upper chassis

Middle front panel

Upper half of bottom front panel

Lower half of bottom front panel
CERTO 417/A01 Kiosk System – Operating Manual
9
Basic Operation
BASIC OPERATION
Opening / closing the device

The device is equipped with a pair of electromechanical lock (see
picture below for the location of the electromechanical lock).
Electromechanical lock
10

With the electromechanical lock, the device is unlocked under the
control of the application software.

Follow the instruction of the application software to unlock the door.
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Basic Operation
Pulling out the middle front panel:

Grasp the middle front panel on both sides and pull it out of the kiosk
as far as possible (see arrows).
Pushing in the middle front panel:

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Push the middle front panel into the kiosk (see arrow) and the door
will be locked mechanically.
CERTO 417/A01 Kiosk System – Operating Manual
11
Basic Operation
In the event of electromagnetic lock fails:

The mechanical key lock overrides in the event of power failure or
lock failure.

The door could be locked / unlocked with the set of keys given.
To unlock the door:

12
Insert the supplied key into the lock and turn it in the direction of the
arrow.
CERTO 417/A01 Kiosk System – Operating Manual
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Basic Operation
To lock the door:

Turn the key in the direction indicated by the arrow and remove it
from the lock.
Switching on / off the device
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
Switch on the AC power point with the power cord inserted. The
system is configured to start up upon powered on.

In case the device is not started up upon powered on, check the
power switch of the power distributor and ensure it is in switch on
mode (as its default setting).
CERTO 417/A01 Kiosk System – Operating Manual
13
Basic Operation
Removing / inserting bottom front panel
Removing bottom front panel:
14

Pull out the middle front panel (see chapter “Basic Operation”,
section “Opening / closing the device”).

Lift the upper part of the bottom front panel upward to remove the
upper part of the bottom front panel (see arrow in the picture below).
CERTO 417/A01 Kiosk System – Operating Manual
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Basic Operation

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Lift the lower part of the bottom front panel upward to remove the
lower part of the bottom front panel (see arrow in the picture below).
CERTO 417/A01 Kiosk System – Operating Manual
15
Basic Operation
Inserting bottom front panel:

16
Align the lower part of the bottom front panel to the chassis frame.
Slide the lower part of the bottom front panel downward (see arrow
in the picture below) and make sure the panel is engaged properly
to the chassis.
CERTO 417/A01 Kiosk System – Operating Manual
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Basic Operation
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
Align the upper part of the bottom front panel to the chassis frame.
Slide the upper part of the bottom front panel downward (see arrow
in the picture below) and make sure the panel is engaged properly
to the chassis.

Push in the middle front panel (see chapter “Basic Operation”,
section “Opening / closing the device”).
CERTO 417/A01 Kiosk System – Operating Manual
17
Embedded PC
Embedded Compact PC
Overview of Compact PC
The device is equipped with a Celeron 4 Embedded Compact PC.
A6 Scanner
UPS WP5115
TP07C Printer
Barcode Scanner
Card Dispenser
Thales EPP V5
Keypad, Ukraine
Chassis Lock
17” LCD
TH200 Printer
PK Loudspeaker
Assembly
Bill Acceptor
12V Power Adaptor
HCR
12V Conn. Bd.
Electro-magnetic
Lock
power connection
LAN connection
18
CERTO 417/A01 Kiosk System – Operating Manual
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Embedded PC
Technical Data
Motherboard
P195-Plus Motherboard
Chip set
Intel 845GV
CPU
Intel Celeron 2.4 GHz or higher, upgradeable
up to Pentium 2.8GHz
Mass storage
IDE HDD 80 GB
System memory
DDR 512 MB, expandable up to 2GB
Onboard graphic controller
- 2D/3D graphic
- 350MHz 24-bit RAMDAC
- Maximun 2048x1536 at 60Hz
- 1 x DVI
- 1 x Analog RGB
Video
Onboard audio AC97 controller
- Integrated 4 watt amplifier
- 1 x Speaker-out
- 1 x Line-in
- 1 x PS/2
Audio
I/O port
- 1 x Mouse port
- 1 x Parallel port
- 8 x RS232 serial port
- 6 x USB port
Network interface
1x onboard 10/100Mbps LAN
Expansion slot
1 x free PCI slot
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CERTO 417/A01 Kiosk System – Operating Manual
19
17” touch screen LCD
17” Touch screen LCD
The kiosk is equipped with 17” Litemax LCD display with vandal resistant
capacitive touch sceen.
Connectors
DC input
20
VGA connector
CERTO 417/A01 Kiosk System – Operating Manual
Touch connector
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17” touch screen LCD
How to Operate
The Touch Screen responds to the slightest contact, therefore you do
not have to apply much pressure when working with the screen. This
does not only safe time, but is also kind to your joints!
Touching the touch glass has the same effect as clicking the left mouse
button. You only need to apply a little pressure with the fingertip. In this
capacitive process only fingertip contact is recognized. The screen does
not react in any way if touched, for example, with a pencil or a glove.
Cleaning Instructions
Always turn off the system before cleaning.
The glass surface of your Touch Screen should be cleaned with a mild,
abrasive free, commercially available glass cleaning product. All pH
neutral materials (pH 6 to 8) are good for cleaning. Cleaners with pH
values 9 to 10 are not recommended. Cleaning with water and isopropyl
alcohol is possible as well. Do not use solvents containing acetic acid.
Use a soft, fine-meshed cloth to clean the surface. Dampen the cloth
slightly and then clean the screen.
A wrong maintenance may cause damages to the screen, which are not
covered by guarantee or warranty.
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CERTO 417/A01 Kiosk System – Operating Manual
21
17” touch screen LCD
Technical Data
22
Video display
17” TFT colour LCD
Resolution: 1280 x 1024 pixels
2
Brightness: 300 cd/cm
Analog RGB interface
Input device
17” vandal resistant touch screen
Meet UL 60950 for impact resistance
RS232C interface
CERTO 417/A01 Kiosk System – Operating Manual
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Receipt Printer TP07c
Receipt Printer TP07c
Function components
1
1
2
3
4
5
6
7
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2
3
4
5
6
7
Receipt output (presenter)
Cutter
Paper core adjustment
Thermal print module
Paper roll holder
Printer control panel
Paper guide
CERTO 417/A01 Kiosk System – Operating Manual
23
Receipt Printer TP07c
Printer control panel
1
2
3
4
5
1 TEST-button
2 LED ERROR
3 LED PE (paper end)
4 LED POWER
5 LINE FEED-button
24
CERTO 417/A01 Kiosk System – Operating Manual
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Receipt Printer TP07c
1 TEST button
2 LED ERROR red
For test diagnostic printout.
Off: normal condition
On: offline
Blinking: error (see section
„ERROR LED Blink Pattern“)
3 LED PE (paper end) yellow Off: paper is loaded
On: paper roll near end is detected
Blinking: paper roll end is detected
4 LED POWER green
Off: power is not stable
On: power is stable
5 LINE FEED button
When the button is pressed once, the
paper feeds 1/6". When the button is
pressed longer than two seconds, the
paper is fed constantly until the button is
released.
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CERTO 417/A01 Kiosk System – Operating Manual
25
Receipt Printer TP07c
Printer Connectors
1
1 Power supply connector
2 Printer controller
3 USB (Full Speed)
26
2
3
for power supply connection with 24V
For system connection
CERTO 417/A01 Kiosk System – Operating Manual
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Receipt Printer TP07c
Changing the paper roll
Note the following when changing a paper roll.
Setting the paper roll core diameter
When starting the device or when changing the paper roll diameter
check whether the selection switch for the paper near end adjustment is
set to the correct position.
Core diameter
18 mm
25 mm
40 mm
Paper roll diameter 180 mm
Pos. A1
Pos. A2
Pos. A3
A
AAA
3 21
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CERTO 417/A01 Kiosk System – Operating Manual
27
Receipt Printer TP07c
Choosing a paper roll holder
Choose the roll holder which fits to the paper roll core
Holder for 18 mm core diameter (identifier 1)
Holder for 25 mm core diameter (identifier 2)
Holder for 40 mm core diameter (identifier 3)
28
CERTO 417/A01 Kiosk System – Operating Manual
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Receipt Printer TP07c
Inserting the paper roll
Push the paper roll holder into the paper roll core.
Insert the paper from behind into the printer as shown in the illustration.
Mind the unrolling direction of the paper.
Insert the black mark sensor (top left, top right, bottom left, bottom right)
when using paper with black marks.
For correct paper feed or paper transport the front edge of the paper has
to be straight and at right angles.
We, therefore, it is recommended to cut the paper with scissors.
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CERTO 417/A01 Kiosk System – Operating Manual
29
Receipt Printer TP07c
Take the front edge of the
paper over the upper axle and
feed it into the paper support
(see arrow).
Keep pushing the paper into
the paper support until it is
retracted automatically, the
paper is cut off and the
printed receipt is output via
the presenter.
.
See also the sticker on the
printer.

Remove the receipt that was cut off before.
Removing the paper roll
Cut off the paper at the paper support. Lift the paper roll out of the printer
with the paper roll holder upwards. Use the LINE FEED button to remove
the remaining paper.
30
CERTO 417/A01 Kiosk System – Operating Manual
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Receipt Printer TP07c
ERROR LED Blink Pattern
Recoverable Errors
The following table shows the blink pattern of all errors, that can be
recovered by following the steps described in section “Paper feed error”.
LED OFF
LED ON
Error
Description
Paper
jam while
cutting
The
automatic
cutter
doesnot work
because it
does not
leave or does
not reach the
home
position.
A paper jam
is detected
between print
starting
position and
TOF sensor.
The printer
does not find
the Black
Mark.
Paper
jam
before
cutting
Black
Mark
detecting
error
Paper
jam after
cutting –
in
presenter
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A paper jam
is detected
after the
printer cuts
the paper.
This occurs in
the printers’
presenter.
ERROR LED Blinking Pattern
1
Approximately 5sec
3
Approximately 5sec
4
Approximately 5sec
5
Approximately 5sec
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31
Receipt Printer TP07c
The following errors can be recovered by removing and inserting the
paper roll:
Error
Description
After cutting
the printer
position
does not find
not found
the TOF
position.
Operation Paper is after
power on not
after
at the print
power on
starting
position. This
error
error is
enabled by
memory
switch 7-4.
StartOfJob StartOfJob
timeout
timeout
occurred
because no
EndOfJob
was received
within the
specified
time.
TOF
ERROR LED Blinking Pattern
7
Approximately 5sec
8
Approximately 5sec

Approximately 5sec
Unrecoverable Errors
Error
Description
Temperature There is an
error thermal abnormality
print head
of the print
line
temperature
High voltage The power
error
supply
voltage is
extremely
high.
Low voltage The power
error
supply
voltage is
extremely
low.
ERROR LED Blinking Pattern
1
Approximately 5sec
3
Approximately 5sec
4
Approximately 5sec
For recovery please contact the Technical Services.
32
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Receipt Printer TP07c
Paper transport error
In case of a paper jam open the presenter by releasing the stop lever
(Take out the presenter, see illustration).
Check the paper transport path and remove the paper scraps, if
necessary.
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33
Receipt Printer TP07c
Check whether the cutter is in home position. If it is not, use the thumb
wheel as long as you can see the auburn plastic part on top of the cutter.
Check the print area of the thermal head for paper scraps. Use the green
lever and flap the printing unit upwards.
34
CERTO 417/A01 Kiosk System – Operating Manual
0175126175 A
Receipt Printer TP07c
Cut off the remaining paper at the paper support and pull it out.
Check if the paper roll is inserted correctly or a paper roll without black
mark is inserted.
Reinsert the paper (see section "Inserting the paper roll").
Cutter error
Check whether the cutter is in home position. If it is not, use the thumb
wheel as long as you can see the auburn plastic part on top of the cutter.
Unplug the power plug and plug it again. This should initialize the printer.
If this does not help, please contact the Technical Service.
Error thermal print temperature, high voltage/low voltage

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Please contact the Technical Services
CERTO 417/A01 Kiosk System – Operating Manual
35
Receipt Printer TP07c
Technical Data
Technology
Graphic
Print speed
Character pitch
Character per line
Line pitch
inch
Print attributes
Code pages
Interface
Power supply
Sensors
36
Thermal receipt printer
203 x 203 dpi (8 dots/mm)
up to 150 mm/sec
10.2 / 12.7 / 14.5 / 16.9 / 20.3 cpi
28 char/line
10.2 cpi
36 char/line
12.7 cpi
41 char/line
14.5 cpi
48 char/line
16.9 cpi
57 char/line
20.3 cpi
6 and 8 lines/inch additional micro steps n/203
- inverse
- underline
- bold
- upside down
- turn (90° steps)
- n-times heights (1-8)
- n-times width (1-8)
- 437 (IBM set II)
- 850 (Multilingual)
- 852 (Latin II9)
- 858 (Latin II, EURO Symbol)
- 860 (Portuguese)
- 863 (Canadian French)
- 865 (Nordic)
- 866 (Cyrillic)
- 1252 (Windows and loadable)
USB (Full speed)
24V
- Paper near end
- Paper end
- Top of Form
- TOF mark
- Presenter out
- Cutter
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Receipt Printer TP07c
Consumables
Paper products
Please refer to the following paper specifications for details on the paper
quality.
Paper specification
Paper quality
Paper type
Paper color
Paper thickness
Paper smoothness
(print side )
OJI KF50 – HDA or equivalent
Thermal paper on rolls
(thermal layer on the outside)
white
min 0.06 – max 0.1 mm
min. 300 Bekk Sec.
Receipt roll dimensions
Paper width
Paper weight
Outer receipts roll diameter max.
End of Paper
Inner diameter of roll sleeve
Paper core wall thickness
Paper core material
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80 mm (- 1mm)
2
2
55g/m – 80g/m
180mm
not glued to roll core
18 mm, 25 mm or
40 mm (+ 1 mm)
2mm (+ 1mm)
cardboard/ plastic
CERTO 417/A01 Kiosk System – Operating Manual
37
Receipt Printer TP07c
Black mark print
Printing properties
Opacity
PCS value control mark
Position
Reflection factor Ro
85 % according to DIN 53 146
70 % according to DIN 66 223
left or right or both on the same height
70 % according to DIN 53 145 part 1
Dimensions
Mark height
Mark width
Mark color
Black mark distance
5 mm 0,1 mm
8 mm  0,1 mm
black, uncoloured black
min. 70 mm, max. 210 mm
Front side
all dimensions in the drawings in mm
Min. 70mm/max. 210mm
5
8
Feeding direction
38
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Receipt Printer TP07c
Rear side
5
18
Feeding direction
Pre-printed receipts
The receipts can be pre-printed on the front and on the back side in the
hatched area (see illustration).
In case of pre-printing outside the specified area the PCS value must be
lower than 40%, and no sensor-sensitive colors should be used. The
sensor light should be reflected completely by pre-printed colors.
Front side
8,5
Feeding direction
8,5
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39
Receipt Printer TP07c
Rear side
5
18
Feeding direction
40
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Barcode Scanner
Barcode Scanner
The omnidirectional scan pattern offers outstanding scan performance
on all standard 1D bar code symbologies, including RSS.
The scanner’s main cable connector is located at the top of the unit to
facilitate mounting and the auxiliary connector gives users access to
several of the I/O signals, providing the flexibility for external hookup of
beepers, buttons, and LED’s.
The barcode reader is equipped with powerful features such as easy
programming, user replaceable cables and upgradeable software.
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41
Barcode Scanner
Technical Data
Light Source
Laser Power
Decode Capability
Visible Laser Diode 650 nm
1.1 mW (peak)
Autodiscriminates all standard 1D bar codes,
including RSS-Expanded,RSS-14 and RSS-14
Limited;
System Interfaces
RS232, Light Pen Emulation, Keyboard Wedge,
Stand Alone Keyboard, IBM 468x/469x, USB,
Laser Emulation, OCIA
Number Characters Read Up to 80 data characters
Beeper Operation
7 tones or no beep
Indicators
Blue = laser on, ready to scan
White = good read
Input Voltage
5 VDC + 0.25 V
Power
1.375 W
Operating Current
275 mA typical @ 5 VDC
DC Transformers
Class 2; 5.2 VDC @ 650 mA
Laser Class
Class 1; IEC60825-1:1993/A1:1997+A2:2001
Class 1; EN60825-1:1994/A11:1996+A2:2001
EMC
FCC, ICES-003 & EN55022 Class B
Depth of Scan Field 25 mm - 279 mm (1” - 11”) for 0.33 mm (13 mil)
bar
code(programmable) at default setting
Width of Scan Field 30 mm (1.2”) @ 25 mm (1.0”); 150 mm (5.9”) @
280 mm (11.0”)
Scan Speed
1650 scan lines /sec, omnidirectional; 80 scan
lines /sec,single line
Scan Pattern
5 fields of 4 parallel lines omnidirectional; or button
activated single line
Number of
Scan Lines
20 (omnidirectional); or 1 (single-line)
Minimum Bar Width 0.127 mm (5.0 mil)
Print Contrast
35% minimum reflectance difference
Roll, Pitch, Yaw
360°, 60°, 60°
42
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Motorized hybrid card reader
Motorized hybrid card reader
The motorized hybrid reader reads the data on an ID card's magnetic
stripe when the card is inserted.
When the card is inserted the chip data can be processed.
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43
Motorized hybrid card reader
Inserting an ID card
When you insert an ID card, you should make sure that the magnetic
stripe is in the correct position.
The ID card unit cannot read the ID card information correctly, unless
you insert the ID card into the ID card unit as described below.
Insert the ID card into the card reader. The
card will be motor driven & transported into the
card reader.
Do not touch the card during the magnetic
data read process. This will cause read error.
How the hybrid card reader works
When the card is inserted into the reader, it will be motor driven by the card
reader to transport the ID card into the rear position of the card reader. The
shutter in the reader will automatically close.
When the reader receives a card return command, the shutter will
automatically open and return the card. The length is a minimum of 30mm
from the slot when a card is returned.
However, a card will be retrieved into the reader inside by a command when
the card is not pulled out within a certain time frame after it is being ejected.
44
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Motorized hybrid card reader
Removing jammed card
The following steps to be handled only the authorized technical
personnel.

Remove the thumb screw that secure the holder of the hybrid card
reader (see picture below for the location of the thumb screw).
Thumb screw

01750126175 A
Pull out the holder of the hybrid card reader towards yourself, to its
maximum (see arrow in the picture below).
CERTO 417/A01 Kiosk System – Operating Manual
45
Motorized hybrid card reader

Rotate the roller (see picture below) in anti-clockwise direction to
retrieve the jammed card.
Rotate roller in anti-clockwise direction
46
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Motorized hybrid card reader

In the case that the rotation of roller is unable to retrieve the jammed
card, remove the hybrid card reader by removing the 2 screws
inside the holder of the hybrid card reader (see picture below).
Remove the 2 screws

01750126175 A
To secure the hybrid card reader back to the chassis, perform the
reversed steps accordingly.
CERTO 417/A01 Kiosk System – Operating Manual
47
Motorized hybrid card reader
Technical data
Electrical
Input Voltage
+12VDC +/- 10%
Power Consumption
500mA max (standby)
1.0 A (read)
2.0A max (solenoid fired)
Interface
HIF3FC-10PA-2.54DS (primary)
EIAJ standard RC-5310A (power)
Connector type
RS-232C 38400bps max
Flash Memory
100K download cycles min
Mechanical
Dimension
70(W) X 145(L) X 36(H) mm
Weight
~400g
Operating Method
Motorized card insertion
Operating Condition
48
o
o
Operation
+5 C to 50 C, 5-85% RH
Storage
-20 C to 70 C, 5-85% RH
o
o
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Motorized hybrid card reader
Performance
Card Type
Magnetic card, ISO 7810-7813
IC Card, Siemens SLE4418/28/32/42 /
Memory card
IC card, 7816/1-3 / EMV3.1.1 / Smart card
Magnetic Reading
Technique
Read Speed
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FM Decoding (F2F)
25cm/s 20% (normal)
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49
Encrypted PIN pad
Encrypted PIN pad
The encrypted PIN pad allows the user to input their encrypted pin number to
response to the device’s application.
Technical Data
50
Model
Thales EPP V5 Ukraine
Construction
All metal keypad
Vandal and weather resistant
4x sockets for SAM module
Security & encryption
Single DES
Triple DES
RSA (max. 2048 bit)
Hash functions
ISO PIN blocks
Secure software download
Secure cryptographic key download
Remote key loading
Interface
RS232C
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Plastic card dispenser
Plastic card dispenser
Thickness
adjustment button
The kiosk is equipped with a motorized plastic card dispenser (CREATOR
CRT-540).
Through the interactive of the device’s application, the cards will dispensed
from the plastic card dispenser and the user could collect the card at the
output tray.
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51
Plastic card dispenser
Dispensing plastic cards

Depending on the device’s application, follow the instructions on the
screen to dispense the cards.

When the card is dispensed, it could be collected at the output tray
located in front of the upper part of the bottom front panel (see
picture below).
Output tray for the
collection of the
dispensed cards
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Plastic card dispenser
Refilling plastic cards

Open the device and pull out the middle front panel (see chapter “Basic
Operation”, section “Opening / closing the device”).

Remove the upper and lower half of the bottom front panel (see chapter
“Basic Operation”, section “Removing / inserting bottom front panel”).

Pull out the slider that housed the plastic card dispenser towards yourself
to ease the accessibility of the plastic card dispenser (see the arrow in
the picture below).
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53
Plastic card dispenser
54

Fill in the new cards into the card holder (see arrow in the picture below).

Reinstall the upper half of the bottom front panel (see chapter “Basic
Operation”, section “Removing / inserting bottom front panel”).

Push in the middle front panel and close the device (see chapter “Basic
Operation”, section “Opening / closing the device”).
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Plastic card dispenser
Technical Data
Power supply
DC24V ± 10%
Current consumption
Static current 0.1A
Peak current during operation 1.5A
(700mA in normal condition)
Card feed-out speed
> 2 cards/s
Communication
RS232C or TTL
Card standard
Size: 55x86 mm
Thickness: 0.20~2.0mm
(factory pre-set at: 0.8mm)
Weight
2.0kg Approx.
Card stacking capability
120 pcs in case of 0.76mm card
(can be set to 1000 pcs max)
Card pre-empty detection 7~50 pcs ±2 pcs (ex-working setting: 15 pcs)
Environmental conditions Operation:-10~75°C, 0~90% RH
(without condensing)
Storage: -25~80°C, 0~95% RH
(without condensing)
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55
Lottery ticket printer (optional)
Lottery ticket printer (optional)
The kiosk could be equipped with a lottery ticket printer – Wincor Nixdorf
TH200B-150 receipt printer as option. It is used to output the scanned data
from the lottery scanner.
56
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Lottery ticket printer (optional)
Functions elements and control
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57
Lottery ticket printer (optional)
Operator control panel
POWER LED
Continuous green light
indicates POWER ON.
Error LED
Indicates status / error
conditions through
different blinking
patterns.
FEED button
Press to feed paper.
Pressing FEED button
for a few seconds while
switching on the power
will enable the printer
menu.
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Lottery ticket printer (optional)
Collecting the printed lottery receipt

The printed lottery receipt could be collected at the output tray located at
the upper part of the bottom front panel (see picture below).
Lottery ticket
printer
(inside kiosk)
Lottery ticket
output tray
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59
Lottery ticket printer (optional)
Technical Data
60
Print technology
Direct thermal
Print speed
Up to 150mm per second
Print resolution
203 dpi
Print width
80mm
Ticket thickness
0.06 to 0.075mm
Ticket width
82.5mm
Ticket length
100mm minimum
Ticket output
one ticket at a time
Ticket stock roll size
80mm diameter maximum
Font and graphics
International character set, extended graphics &
barcode printing
User defined fonts and logo printing
Paper status detection
Paper low
Paper out
Black mark
Paper cutter
Automatic full cut
Interface
USB
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Lottery ticket printer (optional)
Paper specification
Paper roll width
82.5mm/80mm/76mm/69.5mm/57.5mm selectable
Max paper roll diameter
83mm
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61
Lottery ticket printer (optional)
Printing self test
To assess the menu for the self test,

Switch off the printer.

Press the FEED button down for at least 2 seconds while turning on the
power switch. The menu page will be printed (see below).

62
Press the FEED button 2 times and hold for at least one second to
print the self test.
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Lottery ticket printer (optional)
Below is the sample of self test printout of the lottery ticket printer:
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63
Lottery ticket printer (optional)
Changing the paper roll
64

Open the device and pull out the middle front panel (see chapter “Basic
Operation”, section “Opening / closing the device”).

Remove the upper half of the bottom front panel (see chapter “Basic
Operation”, section “Removing / inserting bottom front panel”).

Open the printer top cover by pulling the cover release lever (see arrow in
the picture below).
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Lottery ticket printer (optional)

Remove the spool of the used paper roll from the paper holder and load
the new paper roll (as shown in the picture below).

Make sure that a few inches of the paper is extended over the cover
edge.
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65
Lottery ticket printer (optional)
66

Make sure the paper roll is loaded in the direction as shown in the picture
below.

Close the printer cover. Tear the excess paper across the tear bar (see
picture below). If necessary, advance the paper by pressing the FEED
button.
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Lottery ticket printer (optional)

Reinstall the upper half of the bottom front panel (see chapter “Basic
Operation”, section “Removing / inserting bottom front panel”).

Push in the middle front panel and close the device (see chapter “Basic
Operation”, section “Opening / closing the device”).
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67
Lottery ticket printer (optional)
Cleaning the print head
Paper dust on the heating elements may lower the print quality. In this case,
clean the print head as follows:

Open the printer cover

Clean the thermal elements of the print head using a cotton swab
moistened with alcohol solvent (ethanol, methanol, IPA).
Do not touch the print head thermal elements.
Do not scratch the print head.

Insert a paper roll and close the print head.
The print head becomes very hot just after printing and is very
dangerous. Be sure to allow the print head to cool down (after
printing) before cleaning it. Also, be sure to turn off the printer power
before cleaning the print head.
Depending on the paper roll used, paper dust may stick to the platen roller
and paper roll end sensor. To remove the paper dust, clean the platen roller
and paper roll end sensor with a cotton swab moistened with water.
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Lottery ticket scanner (optional)
Lottery ticket scanner (optional)
The kiosk could be equipped with a lottery ticket scanner – Wincor Nixdorf
Xiscan /S lottery scanner as option.
Lock to access lottery ticket scanner
Lottery ticket scanner inlet
Lottery ticket scanner outlet
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69
Lottery ticket scanner (optional)
Operating the lottery ticket scanner

Insert the bet slip to the lottery ticket scanner via the lottery ticket
scanner’s inlet. Ensure that the bet slip is being inserted in the correct
direction – the front of the bet slip facing the user (see picture below).
DO NOT attempt to insert the bet slip from the lottery ticket
scanner’s outlet as this will cause paper jam.

70
After the bet slip is being processed, it will be dispensed via the bet slip
scanner’s outlet. Collect the dispensed bet slip and handle accordingly.
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Lottery ticket scanner (optional)
Removing a jammed bet slip

Use the designated key to open the lottery ticket scanner door (see
picture below) and lift the lottery ticket scanner door.

Open the scanner by pulling the scanner module towards yourself (see
picture below).
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71
Lottery ticket scanner (optional)
72

Carefully pull out the jammed bet slip and paper dust to ensure that no
pieces of paper remains at the visible part of the scanner.

Close the scanner unit by pushing the scanner module towards the device
and ensure that it is engaged to the device.

Align the scanner door back to the device and lock accordingly.
CERTO 417/A01 Kiosk System – Operating Manual
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Lottery ticket scanner (optional)
Technical Data
Optical resolution
200dpi vertical maximum
200dpi horizontal maximum
Document transport
speed
20cm per second @200dpi vertical resolution
40cm per second @ 100dpi vertical resolution
Document width
80mm minimum
100mm maximum
Document length
80mm minimum
300mm maximum
Document thickness
0.07mm minimum
0.10mm maximum
Document input
Auto detect presence of document
Document output
One document at a time
Image recognition
Able to read OCR, OMR that complies with WN
OCR, OMR specifications in conjunction with tailormade image recognition application provided by
WN
Read reject rate
Less than 0.3% per OCR character
Interface
USB
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73
Bill acceptor
Bill acceptor
The kiosk is equipped with a bill acceptor (JCM UBA-10-SS) that is used to
implement a payment function with banknotes. This bill acceptor is able to
accept Ukraine currency.
The payments could be made by inserting the individual banknotes into the
banknote input slot.
74
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Bill acceptor
Function elements and controls
6
7
1
2
3
4
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USB port
DIP switch
Red status LED
Green status LED
5
6
7
Face place connector
Validator unit
Cash box
CERTO 417/A01 Kiosk System – Operating Manual
75
Bill acceptor
Technical Data – bill acceptor
76
Bill orientation
Lengthwise 4 ways
Bill width
62 to 85mm
Bill length
120mm to 170mm
Validation rate
98% or higher
Processing speed
2 seconds from bill insertion to vend signal out
5 seconds from bill insertion to completion of
stacking
Bill escrow
1 bill
Currency supported
Ukrainian Hryvnians denominations as agreed with
the customer at the time of production release
Locking mechanism
Key lock to restrict the retrieval of bill cassette from
the bill acceptor
Key lock is unique to other key locks used in the
kiosk but common to all the bill acceptors
Interface
RS232C
CERTO 417/A01 Kiosk System – Operating Manual
0175126175 A
Bill acceptor
Bill cassette
The bill cassette serves to store the inserted banknotes.
1
2
3
01750126175 A
Note input
Guide bolts
Box handle
4
5
6
Box lock
Box lid
Guide bolts
CERTO 417/A01 Kiosk System – Operating Manual
77
Bill acceptor
Technical Data – bill cassette
78
Model
JCM WBA-SS2 Cash Box 1000
Bill width
62 to 85mm
Bill length
120mm to 170mm
Bill storage capacity
1000 new bills
Street grade bills require more space hence less
bills may be stored.
Locking mechanism
Key lock to restrict the retrieval of bill cassette from
the bill cassette
Key lock is unique to other key locks used in the
kiosk but common to all the bill cassettes
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Bill acceptor
Inserting banknotes into bill acceptor

Insert the individual banknotes into the banknote input slot.

The banknote is centered automatically, tested in the validator unit. If
it tests positive, the banknote will be sorted and conveyed by the
transport unit to a cash box, where they are stored.

If the test is not positive, the banknote will be returned to the output
tray.
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79
Bill acceptor
Removing / inserting the cash box

Open the device and pull out the middle front panel (see chapter “Basic
Operation”, section “Opening / closing the device”).
Removing cash box
Insert the key in the lock (1) and
turn it as far as possible in the
direction of the arrow (1).
Pull the box out of the device by the
handle (2) in the direction shown by
the arrow. Support the box with one
hand.
80
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Bill acceptor
Inserting cash box
Holding the box by the handle (1)
push it in the banknote validator
in the direction shown by the
arrow (2).
Make sure that the guide bolts (at
the left and right of the box) are
positioned correctly in the
respective mountings in the
housing.
Push the box in as far as
possible.
Insert the key in the lock (1) and
turn it as far as possible in the
direction of the arrow (1) and pull
out the key from the lock.

Push in the middle front panel and close the device (see chapter “Basic
Operation”, section “Opening / closing the device”).
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81
Bill acceptor
Clearing a banknote jam

Switch the device off.

Open the device and pull out the middle front panel (see chapter “Basic
Operation”, section “Opening / closing the device”).
Banknote jam in the validator unit
Pull release lever (1) of the validator
unit upwards and raise the upper
part of the validator unit (2) to the
rear.
If the validator unit cannot be
opened, notify Service.
Hold the upper part of the validator
unit (1) in the position shown here
and remove any jammed banknotes
in the direction of the arrow (2).

82
Lower the validator unit until it locks into place.
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Bill acceptor
Banknote jam at the cash box crossover point

Remove the cash box from the banknote validator (see section
“Removing / inserting the cash box”).
Check if there is any banknote in the
crossover area to the cash box (see
arrow).
Remove any jammed banknote
downwards from the banknote
validator.

Re-insert the cash box (see section “Removing / inserting the cash box”).
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83
UPS
Door sensor
The door sensor is located at the chassis frame underneath the display (see
picture above).
If the middle front panel is pulled out, it will send a signal to the device for
further reaction.
84
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Appendix
Appendix
Technical Data
Installation specifications
CERTO 417/A01 Kiosk System
Dimensions:
Height:
Depth:
Width:
Weight of device:
01750126175 A
Without
Base plate
1542 mm
625 mm
472 mm
Approx. 150 kg
CERTO 417/A01 Kiosk System – Operating Manual
85
Appendix
Environmental Conditions
OPERATING
Indoor air conditioned environment
o
+15 to +35 C, optimum operating range
Relative Humidity: 20 to 75% RH, non-condensing
STORAGE
Temperature: +5°C to +40°C
Relative Humidity: 5 to 85% RH, non-condensing
TRANSPORT
Temperature: -25°C to +60°C
Relative Humidity: 15 to 95% RH, non-condensing
86
POWER
SUPPLY
200–240V AC @ 50/60Hz
POWER
CONSUMPTION
300VA maximum
POWER CORD
Country specific plug to IEC plug
CERTO 417/A01 Kiosk System – Operating Manual
0175126175 A
Published by
Wincor Nixdorf Pte Ltd
2, Kallang Sector
Singapore 349277
Part No.: 01750126175 A
Printed in Singapore
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