IP1500 and IP2500 Series Speakerphones

IP1500 and IP2500 Series Speakerphones
IP1500 and
IP2500 Series
Speakerphones
Installation | Configuration | Support | Maintenance | Use
Administrator Guide
800.205.7186 • www.codeblue.com
IP1500 and IP2500 Series
Administrator Guide
Table of Contents
SectionPage
2 Introduction....................................................................................4
3 Getting Started...............................................................................5
3.1 What’s included with the IP1500 and IP1501...................... 6
3.2 What’s included with the IP2500 and IP2501.......................7
4 Connectors, Ports and Switch List..............................................8
4.1 IP1500/2500 Printed Circuit Board Layout...........................8
4.2 Wiring Diagram - IP1500 and IP1501..................................9
4.3 Wiring Diagram - IP2500 and IP2501................................10
5 Installation....................................................................................11
5.1 Surface Mount IP1500.......................................................11
5.2 Flush Mount IP1501...........................................................12
5.3 Surface Mount IP2500.......................................................14
5.4 Flush Mount IP2501...........................................................15
6 Provisioning the Phone...............................................................19
6.1 Determine the IP Address..................................................19
6.2 Network Configuration.......................................................22
6.3 Configuring VoIP Settings..................................................24
6.4 Configuring the System Settings........................................29
6.5 Configuring System Options and Scripts............................33
7 CLI (Command Line Interface)....................................................46
8 In-Call Commands.......................................................................47
9 Factory Reset...............................................................................48
10 Compatibility................................................................................50
11 Configuring for Cisco Unified Communications Manager 9....51
12 Avaya IP Office Integration Guide..............................................55
13
14
15
16
17
Using the IP1500 and IP2500 Speakerphones .........................62
Button and Activation Specifications........................................63
Speaker Specifications...............................................................64
Troubleshooting the IP1500 and IP2500 Speakerphone..........65
Technical Specifications.............................................................66
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 2 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
18 Regulatory....................................................................................67
14.1 ETL Required Labeling......................................................67
19 Warranty.......................................................................................68
20 Technical Services and Support................................................69
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 3 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
2 Introduction
Thank you for choosing the Code Blue IP1500 and IP2500 Series full duplex VoIP speakerphone(s),
intercom and paging device(s) for indoor and outdoor applications. These speakerphones are built
to meet the latest regulations, withstand the harshest elements and be proactive solutions for when
you need them most. This guide provides basic and advanced configuration information for obtaining the best performance with the IP1500 and IP2500 Series speakerphone(s).
These devices are listed as non-emergency signaling and are non-monitored indoor/outdoor communication units.
IP2501-s Flush Mount
IP2501-d Flush Mount
IP1501 Flush Mount
IP1500 Surface Mount
IP2500-s Surface Mount
IP2500-d Surface Mount
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 4 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
3 Getting Started
This chapter provides information for obtaining the best performance with the IP1500 and IP2500
Series speakerphone. It is strongly recommended that the entire guide is read before configuring
your IP1500 and IP2500 Series speakerphone to ensure you get maximum performance.
Throughout this guide you will see the following two references:
Calling party: This is the person activating the speakerphone by pressing a button.
Called party: This is the person receiving the call from the speakerphone; typically a guard, 911
operator, dispatch officer, etc.
These speakerphones provides powerful, yet flexible IP communication, and deliver excellent voice
quality for your speakerphone, intercom and paging solution.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 5 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
3.1 What’s included with the IP1500 and IP1501 Series
IP1500 Surface Mount
Quantity
Part No.
Description
1
Surface Mount Box
Included
1
Mounting Bracket
Included
4
No. 4 Security Screws
Included
4
No. 4 Screws
Not Included
1
Four Square Box
Not Included
1
Installation and Set Up Guide
Included
A Standard Drilled Spanner Insert Bit is required to the access unit – Not Included
IP1501 Flush Mount
Quantity
Part No.
Description
1
Faceplate
Included
1
Weatherproof Back Box
Included
4
No. 4 Security Screws
Included
1
No. 4 Screws
Included
A Standard Tamper-Resistant Insert Bit is required to access unit – Not Included
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 6 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
3.2 What’s included with the IP2500 and IP2501 Series
IP2500-s and IP2500-d Surface Mount
Quantity
Part No.
Description
1
Surface Mount Box
Included
1
Mounting Plate
Included
2
Retaining Screws
Included
4
No. 8 Screws
Included
1
Standard Security Bit
Included
1
Installation and Set Up Guide
Included
IP2501-s and IP2500-d Flush Mount
Quantity
Part No.
Description
1
Faceplate Assembly
Included
1
Weatherproof Back Box
Included
4
Retaining Screws
Included
1
Standard Security Bit
Included
1
Installation and Set Up Guide
Included
Mounting hardware for Back Box
Not Included
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 7 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
4 Connectors, Ports and Switch List
The IP1500 and IP2500 Series has a compact design small enough and is light enough to ensure
an easy installation at any new or existing location. The IP1500/2500 has one PoE LAN port (IEEE
802.3 10/100 Ethernet Port) for connecting to a network. A single, normally open auxiliary output is
available to trigger door locks, lights, gates or any other security device.
The internal components consist of a microphone connector, a speaker connector, one PoE LAN
port, a button connector(s), one normally open auxiliary output and PCB mounting hardware.
4.1 IP1500 and IP2500 Series Printed Circuit Board Layout
Microphone Connector
LED Button Connector
Speaker Connector
Auxiliary Output N.O.
PoE LAN Port
The IP1500 and IP1501 Series is solely
powered by PoE, 802.3at and af Class 0
upon initialization.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 8 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
4.2 Wiring Diagram IP1500 and IP1501 Series
The IP1500 and IP1501 Series has one PoE LAN port for network connectivity and one normally
open auxiliary output relay for triggering devices such as a LED beacon/strobe, camera preset activation inputs, gate control or third party controllers. The relay can be programmed to hold the relay
closed for the duration of the call, for a specific time period or toggled for a specific time period upon
the operator’s request.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 9 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
4.3 Wiring Diagram IP2500 and IP2501 Series
The IP2500 and IP2501 Series has one PoE LAN port for network connectivity and one normally
open auxiliary output relay for triggering devices such as a LED beacon/strobe, camera preset activation inputs, gate control or third party controllers. The relay can be programmed to hold the relay
closed for the duration of the call, for a specific time period or toggled for a specific time period upon
the operator’s request. The IP2500 and IP2501 Series also has the option of an additional button
for non-emergency calls.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 10 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
5 Installation
The IP1500 and IP2500 Series comes in surface and flush mount options. The surface mount allows the mounting bracket to be installed during rough in and the faceplate with electronics during
completion. The faceplate on the flush mount is five inches square and provides an overlap to the
mounting box to eliminate additional trim work.
5.1 Surface Mount IP1500 Series
IP1500 Surface Mount: 4.50”w x 4.50”h x 2.00”d
4.56
1.38
1.80
.64
6X
.15 THRU ALL
.28 X 82°
4.56
3.28
Back View
Vertical
Orientation
NOTE: Thread seal must be applied to external case screws.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 11 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
5.00
5.2 Flush Mount IP1501 Series
IP1500 Flush Mount: 4.00”w x 5.00”h
1.72
2.16
.58
1.47
3/4" Conduit Thread
Bottom View
IP1500 Faceplate - Backside Grounding IP1501 Base Faceplate - Backside Grounding
Ground lug will be placed on a stud with bare metal on one side and a kepnut holding it in place. The lug used for the 1500 requires a #6 eyelet type lug.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 12 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Vertical
Orientation
Four
• Mount the weatherproof back box to an inside
wall or onto a surface.
• Connect a minimum of CAT 5e cable to the Ethernet switch port (PoE LAN) for connectivity to
the network.
• Attach the faceplate to the back box with the four
- #6 security screws provided.
• Connect any auxiliary device to the N.O. aux
output 1
NOTE: Thread seal must be applied to the four faceplate security screws.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 13 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
7.41
4.28
1.56
5.3 Surface Mount IP2500 Series
3.39
IP2500 Series Surface Mount: 7.25”w x 7.25”h x 2.00”d
7.17
.88
KNOCK OUT
3.59
7.41
4.28
2.09
1.56
3.70
3.39
.88
KNOCK OUT
7.17
2.00
2.00
1.70
.88
KNOCK OUT
1.10
3.59
2.03
2.09
Back View
3.70
.88
KNOCK OUT
2.00
2.00
Bottom View
1.70
1.10
2.03
• First, remove the two retaining screws, one from
each side of the case
• Remove the rear mounting plate by sliding it
downward
Vertical
Orientation
• Use the mounting plate as your guide on the
wall, mark the mounting and conduit holes
• Remove the rear mounting plate and create the
required holes, attach the mounting plate to the
wall
• Pull CAT 5e cable through the conduit hole in
the rear mounting plate
• Connect CAT 5e cable to the Ethernet port on
the PCB
• Slide the IP2500 Series case down, starting
from the top of the rear mounting plate
• Replace the two retaining screws
NOTE: By design, no main gasket is needed to seal the enclosures. The installer is responsible for
sealing all screws with thread seal, as well as applying the proper conduit for a weather-tight seal.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 14 of 69
GU-137-I
9.00
IP1500 and IP2500 Series
Administrator Guide
5.4 Flush Mount IP2501 Series
9.00
IP2501 Series Flush Mount: 9.00”w x 9.00”h
9.00
9.00
3.60
1.75
.88
4.13
Back View
Bottom View
IP2500 Series Faceplate - Backside Grounding IP2501 Series Base Faceplate - Backside Grounding
3.60
1.75
.88
4.13
Ground lug will be placed on a stud with bare metal on one side and a kepnut holding it in place. The lug
used for the 2500 requires a #6 eyelet type lug.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 15 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
• First, remove the four faceplate screws from the
back box
• Use the back box as your guide on the wall,
mark the rough opening size
• Create the required opening and conduit runs
• Pull CAT 5e cable through the conduit hole in
the back box
• Connect CAT 5e cable to the Ethernet port on
the PCB
Vertical
Orientation
• Attach faceplate to back box
• Replace the four faceplate screws
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 16 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Special Warning: High Voltage – Range 37 - 57V DC <12.96 watts (27mA)
Grounding
The IP2500 series is UL 2017 safety rated. Due to the standard PoE 802.3af power supplied by the
remote (IEEE 802.3af or “at” rated) PoE Switch, the IP2500 has a protective earthing terminal cable
available. There must be an uninterruptible safety earth ground attached to the grounding lanyard
provided. Whenever it is likely that the protection has been impaired, disconnect the Ethernet cable
until the ground has been restored. This is a non-emergency, non-monitored product line.
Ground terminations points have been marked in accordance with UL 2017 standards. Approved
icons have been applied to indication the grounding location. Ground Wire Connection
Locate the 18g green ground wire, which is terminated with a ring lug that has been secured to a
faceplate stud. The loose end of the green ground wire must be secured to an earth ground nearby.
If the enclosure has marked grounding location, and a green grounding screw is available, please
use it whenever local codes dictate earth ground is required. Ground termination locations can be
labelled using the following graphic symbol:
Ground Images sample:
There are no user-serviceable parts inside these products. Any servicing, adjustment, maintenance
or repair must be performed only by service-trained personnel. These products do not have a power
switch; they are powered on when the Ethernet PoE cable is plugged in.
ELECTRICAL SAFETY WARNINGS
This device is suitable for use in non-hazardous locations only.
WARNING: Explosion Hazard – Do not replace the device unless power has been switched off or the area is known to be non-hazardous.
WARNING: Do not operate the equipment in the presence of flammable gasses or fumes. Operating
electrical equipment in such an environment constitutes a definite safety hazard.
WARNING: If the equipment is used in a manner not specified by Code Blue Corp., the protection
provided by the equipment may be impaired.
WARNING: Do not perform any services on the unit unless qualified to do so. Do not substitute
unauthorized parts or make unauthorized modifications to the unit.
WARNING: Properly ground the unit before connecting anything else. Units not properly grounded
may result in a safety risk and could be hazardous and may void the warranty. See the
grounding technique section for proper ways to ground the unit.
WARNING: Do not operate the equipment in a manner not specified by this manual.
WARNING: Do not work on equipment or cables during periods of lightning activity.
WARNING: Install only in accordance with Local & National Codes of Authorities Having
Jurisdiction. (Revised 2010-11-15) 5
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 17 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Shield Patch Cable
Note: Before applying power to the grounded switch, you must use a volt meter to verify there is
no voltage difference between the power supply’s negative output terminal and the switch chassis
grounding point. If the use of shielded cables is required, it is generally recommended to only
connect the shield at one end to prevent ground loops and interfere with low level signals (i.e.
thermocouples, RTD, etc.). Cat5e cables manufactured to EIA-568A or 568B specifications are
required for use with switches.
In the event all Cat5e patch cable distances are short(i.e. all Ethernet devices are located the same
local cabinet and/or referenced to the same earth ground), it is permissible to use fully shielded
cables terminated to chassis ground at both ends in systems void of low level analog signals.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 18 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
6 Provisioning the Phone
6.1 Determine the IP Address
All IP1500 and IP2500 Series speakerphones are DHCP by default. A programming video is available at www.codeblue.com/support/how-to-videos.
1. Connect the speakerphone to your network. The LED will flash momentarily and an audible
beep will be heard out of the speaker to indicate the OS is loading. The IP1500/2500 speakerphone
will acquire IP Network settings from your DHCP server.
2. Check your DHCP lease records or utilize a network scanner such as SoftPerfect’s Network
Scanner to match the MAC address of the speakerphone to the correct IP address in your lease
table or output of the network scanner.
Lease Table and Network Scanner Example
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 19 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Logging Into The System
1. Log in using a web browser.
A. Place the IP Address of your speakerphone into the URL address bar and press
ENTER.
B. Depending on the browser being used, a certificate warning may pop up. Go ahead
and approve in order to load up the login dialog box.
C. Enter user name “admin” and password “admin” and press ENTER.
2. System Status Screen.
A. Current session time before Auto-Logout is executed.
B. Clicking Renew will restart the timer to 10 minutes, effectively keeping you logged
in. This state helps prevent others from logging in and taking over the session,
therefore
erasing any unsaved changes made.
C. Clicking Logout will log you out of the GUI.
D. Network: Displays current IP address, DNS address, DNS Tertiary address, Account
1’s current status and Account 2’s current status.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 20 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Logging Out Of The System
1. To log out of the speakerphone, simply click on Logout under Session (see
far left-hand column). The speakerphone will also log you out automatically after 10 minutes.
You will be prompted for confirmation.
2. Click OK to complete the logout process or Cancel to continue configuring your
speakerphone.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 21 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
6.2 Network Configuration
Once you have obtained the DHCP address of the speakerphone you can log in and set a static IP
address.
1. Click on the Network menu item under Network Setup (see far left-hand column).
2. Under General, click on Static IP for Connection Type.
3. Enter your desired IP settings under Static IP Address.
4. Once you have entered your settings, click on Save Changes.
Note that if you have moved your speakerphone to a network your PC cannot access, you will have
to configure your PC to access that network before configuration can continue.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 22 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
VLAN Configuration
The speakerphone is capable of performing IEEE 802.1Q frame tagging and user priority settings.
1. Click on the Network menu item under Network Setup (see far left-hand column).
2. Then click on the VLAN Enabled check box in the VLAN section and select your desired
VLAN ID and User Priority.
3. Once you have entered your settings, click on Save Changes.
Note that if your PC cannot access the new VLAN, you will have to correct this problem before
continuing configuration, as you will lose access to the speakerphone. If you wish to disable VLAN
support and cannot reach the speakerphone on its configured VLAN, factory-reset the unit to clear
network configuration.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 23 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
6.3 Configuring VoIP Settings
The IP1500 and IP2500 Series speakerphones are an advanced VoIP devices capable of connectivity to VoIP systems via SIP and IAX2 protocols. Built-in codecs provide multiple options for communicating with your VoIP system or Code Blue’s ToolVox Media Gateway. STUN server capabilities
are also built in for helping traverse firewalls when connecting the unit outside of the hosting network.
Configuring VoIP Accounts
The speakerphone can register to VoIP systems using either the SIP or IAX protocols, and has the
ability to register to two separate VoIP systems simultaneously to provide redundancy.
Each of the speakerphone’s two accounts, available under VoIP Setup as Account 1 and Account
2, can be configured as either SIP or IAX, subject to the limitation that you can only have one of the
two accounts configured as IAX. If you wish to use only one account, set Account 2 to Disabled.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 24 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Configuring a SIP Account
Either of the speakerphone’s two accounts can be configured to register to a VoIP system via SIP.
Configuration is as follows:
• Set the VoIP Protocol to SIP & RTP.
• For Description, enter a name the speakerphone will use internally to refer to this account.
• For Username/Number, enter the number that the speakerphone will use for SIP addressing.
This will often be the extension number in a VoIP-based PBX.
• For Display Name, enter the display name the speakerphone will send in SIP transactions. This
will often be the calling name of the extension.
• For Domain, enter the domain the speakerphone will register to.
• For Outbound Proxy, enter a SIP proxy the speakerphone should send outbound calls to. If this
is the same as the domain, you can leave this field blank.
• For Outbound Proxy Port, enter an IP port number the speakerphone will send outbound calls
to. Typically, this should be left at 0.
• For Registration Lifetime, enter the time in seconds the speakerphone will request that its
registration be valid for. The speakerphone will automatically re-register before this time period
expires.
• Check Keep-Alive if you want the speakerphone to periodically send OPTIONS requests to the
SIP server, e.g. to keep a NAT connection alive.
• Check STUN if you want to enable STUN support for this account.
• You can adjust the DTMF Threshhold value if you have difficulties with the speakerphone
activating in-call commands when no
DTMF is present.
• For Username and Password, set
the username and password the
speakerphone will use to authenticate
to the domain and outbound proxy.
Note that the username is used for
authentication only and need not
match the Username/Number field if
the VoIP system does not expect it to.
• VLAN user priorities can be adjusted
for SIP and RTP audio.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 25 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Configuring an IAX Account
Either of the speakerphone’s two accounts can be configured to register to a VoIP system via IAX. (Note, however, that only one of the two accounts may be configured as IAX - the speakerphone
does not support two simultaneous IAX accounts.)
Configuration is as follows:
• Set the VoIP Protocol to IAX.
• For Description, enter a name the speakerphone will use internally to refer to this account.
• For Username/Number, enter the number that the speakerphone will use for IAX addressing.
This will often be the extension number in a VoIP-based PBX.
• For Display Name, enter the display name the speakerphone will send in IAX transactions. This
will often be the calling name of the extension.
• For Domain, enter the domain the speakerphone will use in its IAX address.
• For Registrar, enter the address of the IAX server the speakerphone should register and send
outbound calls to. If this is the same as the domain, you can leave this field blank.
• For Registrar Port, enter an IP port number the speakerphone will register and send outbound
calls to. Typically, this should be left at 0.
• For Username and Password, set the username and password the speakerphone will use
to authenticate to the domain and outbound proxy. Note that the username is used for
authentication only and need not match the Username/Number field if the VoIP system does not
expect it to.
• For Registration Lifetime, enter the time in seconds the speakerphone will request that its
registration be valid for. The speakerphone will automatically re-register before this time period
expires.
• You can adjust the DTMF
Threshhold value if you
have difficulties with the
speakerphoneactivating in-call
commands when no DTMF is
present.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 26 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Configuring Media Settings
For the SIP protocol, you can specify a port range from which the speakerphone will select IP ports
to offer to the other system for use with RTP communication.
The speakerphone can use any one of a suite of codecs for voice communication. Which codec
is used is dependent on negotiation with the remote system, but you can use Codec Selection to
specify a list of preferred codecs that will be offered in negotiation.
• To add codecs to the Preferred list, highlight them in the Available list and click Add.
• To remove codecs from the Preferred list, highlight them and click Remove.
• To change the order preferred codecs are offered, highlight them and click either Move Up or
Move Down to reorganize them.
Note that some codecs corrupt DTMF tones, e.g. G.729. If RFC2833 out-of-band DTMF signaling is
not in use, be sure to configure your codecs appropriately or you may not be able to use in-call commands. Be sure to test your configuration to make sure all features are available.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 27 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Configuring Advanced Settings
The speakerphone can be configured to utilize a STUN server for transversal of firewall devices for
the setup of a VoIP call.
1. Click on Advanced under VoIP Setup (see far left-hand column) to configure the STUN
server IP address and Port.
2. Upon completion, click Save Changes.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 28 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
6.4 Configuring the System Settings
The speakerphone system administration is provided under the System Settings dialog, which allows you to change the following:
• Administrative Logon Credentials
• Syslog Service Reporting
• Secure HTTP Server
• Date and Time
• Upgrade Firmware
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 29 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
System Administration Settings
The Administration page under System contains several system settings:
• The System Info section displays the MAC address and firmware version running on the speakerphone.
• The Administrator section allows changing of the administrator username and password. Enter
a new Username, if desired, and enter the new Password and again in the Confirm box to
change these parameters.
• The speakerphone can send RFC 5424 Syslog messages to a Syslog server by specifying it in
the Syslog section.
Note that Syslog messages are only useful for advanced troubleshooting and are not intended
for general monitoring.
• A new private key and certificate can be uploaded to the speakerphone’s Secure HTTP Server
if you do not wish to use the system’s built-in key and certificate. The key should be PKCS#8,
DER-formatted and the certificate X.509, DER-formatted.
When you are finished making changes, click Save Changes. You can also reboot the device directly from this page by clicking Reboot Now.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 30 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Date and Time Configuration
The speakerphone date and time are managed by:
1. Clicking Date/Time under System (see far left-hand column).
Under the Set Date & Time section, you can manually set the Date, Time, Daylight Savings
(if applicable) and Time Zone.
2. To automatically synchronize with an NTP (Network Time Protocol) server, check Enabled
and enter the IP or URL of the NTP server (i.e. Server Address).
3. Click Save Changes.
If the “Apply Now” box doesn’t appear once saved, move to the administration section and
use the “Reboot” button.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 31 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Upgrading the IP1500/2500 Firmware
The speakerphone firmware file can be changed by:
1. Select Upgrade Firmware under System (see far left hand column).
2. Click Browse (or Select File) and select the appropriate firmware file.
3. Click the Upgrade button.
4. The speakerphone will update, automatically back up the new firmware and
reboot. Once this is complete, your new firmware will be in use and should be displayed
next to Current Version.
Note: Firmware version is also reported in the Administration section.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 32 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
6.5 Configuring System Options and Scripts
The speakerphone has advanced configuration settings, which allow for complete control of the
hardware and how the system performs. A memory capacity of 1 MB provides for multiple phone
number and recorded message capabilities. Incoming call routing, SNMP and advanced diagnostics
enhanced with advanced scripting capabilities provide for flexible configurations.
Batch Configuration
The speakerphone can be configured from a TFTP server, e.g. UPD.
1. Click on Batch Configuration under Code Blue (see far left-hand column).
2. Enter the TFTP Server IP address and TFTP Server Port.
3. Click on Fetch Configuration to pull the configuration files from your TFTP server.
4. Click on Verify Integrity to validate the configuration files are suitable for use.
If you are not offered the change to “Apply Now”, move to the Administration dialog and
manually click on the “Reboot” button.
This functionality can be used in lieu of UPD’s program functionality to have the speakerphone pull
its configuration instead of having it pushed from UPD.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 33 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Entering Phone Numbers
The speakerphone number configuration is made by:
1. Clicking Numbers under Code Blue (see far left-hand column).
2. Enter the extension (i.e. SIP account, user extension) number. Choose which account
this extension number will be related to. Enter a description for this extension. See
account reference on page 15.
3. Select the green plus sign to add the number.
4. To delete a number, simply click the red X.
5. Select the green check mark when prompted Are you sure?
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 34 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Recordings Administration
The speakerphone recording configuration is made by:
1. Selecting Recordings under Code Blue (see far left-hand column).
2. Click on Select recording file and choose the file you wish to upload to the speakerphone.
Click Open.
3. Enter the Description within the Description Field.
4. Click on the green plus sign to add the recording and wait for it to finish.
During the upload process the screen will display Uploading file…
At this point do not refresh the page or click away from the page or the file will not be
uploaded. Once the file upload is complete you will see Download Recording and a new
line for uploading additional recordings.
5. To delete a number, simply click the red X.
6. Select the green check mark when prompted Are you sure.
The speakerphone supports the following formats and all files must contain mono (single channel)
data.
• File containing raw PCM uLaw data (extension .ulaw)
• Wave file containing mono 8 KHz or 16 KHz Linear PCM data (extension .wav)
Note: Audio files will consume memory space within the 1 MB shared memory allocation.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 35 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Hardware Settings
The speakerphone hardware settings are configured by:
1. Selecting Hardware Settings under Code Blue (see far left-hand column).
2. Select the appropriate Button Count, Keypad Available settings under the Interface
section.
3. Checking Aux Output 1 will enable the aux output relay. By default, the port is set to enable
(Toggle State) when used in an Action Script.
When Momentary toggle choice has been selected, the called party now has the ability
to activate the aux output remotely for the time period chosen via DTMF tones from their
phones keypad.
Note: Momentary toggle is intended for remote control use by the called party. It’s
important to understand that scripted use of the aux output not be used on any aux output
port that has been selected to act in the momentary (remote control aspect) toggle function.
Also it is not recommended to use the General Settings > Incoming Calls > Aux Output 1
Enable on Incoming Call check box.
4. With selections made, click Save Changes.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 36 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
General Settings
The IP1500/2500 speakerphone general configuration can be accessed by:
1. Clicking on General Settings under Code Blue (see far left-hand column).
2. In this section you can select how many rings the speakerphone will wait before answering an incoming call.
3. Click the down arrow next to Answer In to change settings.
4. The Aux Output 1 check box, when checked, will enable the Aux Output 1 on incoming call and is disabled when incoming call is terminated.
This feature was not intended to be used with Aux Outputs configured with the
momentarily toggle (Hardware Settings Dialog) choice.
The speakerphone can also be configured with a standard location message.
1. Click on the down arrow next to Location Recording to select this recording as the default
Location Message.
»» The location message must be uploaded before this choice can be made. See Recording’s
dialog.
2. Once you have configured the options on this page, click Save Changes.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 37 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Action Script Configuration
Action Scripts are based on Hardware Settings made earlier in the setup process. For example, if
your speakerphone has two physical buttons and only one button was selected in Hardware Settings “Interface” “Button Count” some scripts choices will be missing.
Scripting Requirements
The Action Script in the speakerphone can be very extensive, yet only if all the correct features are
enabled. Understanding all the abilities of the phone is required, only then can the user configure
the speakerphone for maximum functionality.
Numbers
Load phone numbers for all of your planned calls from this speakerphone.
Recordings
Record all message and upload them to this speakerphone.
Hardware Settings
Ensure the speakerphone features are represented in the Hardware Settings portion of the GUI.
Diagnostic Settings
When using remote monitoring services, for example SNMP Server service or Code Blue’s ToolVox
Server w/UPD application, the speakerphone will send SNMP traps or use the “Action Scripts” to
generate calls to a monitoring service and play pre-recorded messages as a notification an issue
has been detected.
SCRIPTING BASIC CALL
The speakerphone has GUI interface for building scripts. Scripting can consist of a single action or
combination of actions related to a button press or Auxiliary Output Trigger alone.
• Click on Action Scripts under Code Blue (see far left-hand column) to program the action
scripts you wish the unit to
perform during button activation or diagnostic condition.
• To program, select a Button
or Diagnostic condition from
the option list by clicking on
the down arrow across from
Script for: For this example
select Button #1 Pressed.
• Click on Add Action.
(Continued on next page)
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 38 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
SCRIPTING BASIC CALL (continued)
• From the Select Action drop down, choose Place Call.
• By default, the first number placed in memory will be present here. If another number
is desired, use the drop-down arrow to
locate and select another phone number.
• Click on the Save Script button. This
completes the basic programming needed
to place a call.
Other Basic Script Choices
Scripting in the speakerphone allows for non-phone call scripting to be programmed to meet unique
needs of the customer.
1. For example, use “Button #1 Pressed” as seen in the example “Basic Call”.
2. Instead of choosing “Place Call,” select “Control Aux Output”.
3. By default, the Auxiliary 1 is presented (but note only those Aux Outputs selected in Hardware Settings will be
available in this list).
(Continued on next page)
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 39 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
SCRIPTING BASIC CALL (continued)
4. Next choice is to Enable this Aux Output and/or set the Duration for this Aux Output
Action. In this example, request a 10-second duration upon the touch of button 1.
5. Next click on Save Script. This script is now ready to be tested. Touch Button 1 to test.
Combining Multiple Actions in One “Script -- Advance Programming”
The following example would be the most common configuration deployed.
1. Using Action Scripts > Script for: “Button #1 Pressed”.
Add the following as seen in the example:
A. Control Aux Output – Enable
B. Place Call – with messages for Calling party and Called Party
C. Control Aux Output – Disable
2. The Script should look like this:
Click Save Script when finished.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 40 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
ACTION SCRIPT PARAMETERS
Within the Scripts are many settings controlling the next step in the process of the Action Script: Duration of the process, Enable/Disable features, or even a reactivation of an Aux Output with a timed
limitation. The following will provide detailed explanations into these Script controls.
Note: Scripts, Phone Numbers and Recordings all share a 1Mb memory cap.
Playing a Message
Messages can be set to play any time upon the activation of a Script or during a call.
Plus, they can be set to repeat as shown here:
Place Call
Placing a Call is where the administrator sets up which numbers will be attempted and the order.
The administrator could choose multiple numbers stored in “Numbers” or the same number can be
repeated many times. “If not answered, then” Call. Select additional numbers to be dialed.
Dialing/Answer Timeout: The default time is 60 seconds and can be stepped down to as little as
five seconds, before the call attempt times out.
Maximum Call Duration: The default time is 600 seconds (10 minutes). Duration range 0001 to
9999 seconds (1 second up to 166.65 minutes). Thirty seconds before the timer exhausts an audible
tone will play to notify both parties the call is about to terminate, unless the timer is disabled through
a During call Command (DTMF tone 3).
While Dialing: Standard Ringback is the default setting. Other choices: A message can be set to
play to the person at the IP1500/2500 and/or Do Nothing, until the call is connected.
(Continued on next page)
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 41 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
ACTION SCRIPT PARAMETERS (continued)
Place Call (continued)
When Answered: The default setting is
Normal Two-Way Conversation, the
option is to Play Custom Messages. A
message can be set to play Locally (at
the speakerphone) and/or Remotely (to
the Called Party).
Choosing this option will add another
option to the Place call sequence, And
Then.
The And Then choice allows the call
to continue through to normal two-way
conversation mode or Hang Up and
reset the speakerphone.
Note: In this feature, it is prohibited to use the same exact message in both local and remotely selection.
In Call Commands: The default is Enabled.
All Remote Control DTMF tone commands
are available for use by the called party. The
alternate choice is Disabled, effectively locking
out all DTMF tone commands from the Called Parties control.
Control AUX Output
• Aux Outputs can be activated and deactivated throughout a Script.
• Aux Outputs can also be set to activate on incoming answered calls.
• It is strongly advised that when this feature is used no other configurations are enabled for an
Aux Output with Momentary Toggle selected in Hardware Settings.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 42 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Sample Application using Dual Accounts on the IP1500/2500 Phone
If using both accounts on a speakerphone, you must then set up 2 numbers (one “via Account 1”
and the other “via Account 2”), and an action script with a single dial step with “call first number”
and “if not answered then call second number”.
Use outcomes dependent on the network:
1. If server 1 is considered registered and responds, the call goes through to server
1 immediately.
2. If server 1 is considered registered and unresponsive, it will be
tried for the time listed in Dialing/Answer timeout, but no more than 30 seconds; then
server 2 will be tried.
3. If server 1 is not considered registered, server 1 will be skipped
and server 2 will be tried immediately.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 43 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Auxiliary Output Expanded Functionality & Use Case
The speakerphone v2 Aux Output abilities has been expanded for unique use cases: Security Personal Access Control.
Example:
Gate or Door Control
Either output can be configured to activate upon the called parties use of the DTMF keys 4 or 5 on
His or Her phone, for a predetermined time period needed by the Gate Mechanism (example - 4
seconds).
Setting up Auxiliary Output 1 to Momentarily Toggle for 4 seconds.
Aux Output Momentary Toggle is best used for remote control operations and should not be combined with Scripted Timed Aux Output timers or Incoming Calls > Aux Output > Enable when an
Incoming Call is active.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 44 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Configuring Diagnostics
Diagnostic Settings
The speakerphone diagnostic settings are configured by:
• Selecting Diagnostic Settings in the Code Blue Configuration.
• Click the Enable check box.
• Input the SNMP Server IP address
and SNMP Server Port number to
monitor the speakerphone with an
SNMP management software or with
Code Blue’s ToolVox Gateway, with
Unit Programming & Diagnostic (UPD) Software.
• PoE Power Failure: PoE power is the sole power source and if an interruption in service is experienced, no Trap will be sent due to loss of PoE energy. The PoE switch should alert you to PoE
switch state.
Others – (Tests)
Microphone testing is disabled by default, and enabling will show a number of reoccurring test
routines. The microphone is supported by the speaker’s ability to generate tones at the schedule
intervals.
• The test consists of beeps from the speaker, which will be received by the microphone.
The maximum number of beeps: 10 beeps
Once the microphone detects the beeps, the test is complete until the next scheduled test is
present.
The beep tone volume choices are soft, loud, or soft to loud.
Beep tone volume setting should be set to anticipate ambient noise level at the time of the
test.
• The test schedule choices are:
Every 15 minutes
Hourly
Daily
Weekly
Testing on demand: When microphone speaker testing is enabled, the administrator may select to
Run Test while logged into the speakerphone. The results of the test will only be present in a failed
SNMP trap, which would appear in the SNMP server logs or UPD Diagnostic Reports logs. The MIB
value is CODEBLUE-MIB::micSpeakerFailure.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 45 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
7 CLI (Command Line Interface)
The speakerphone has extensive commands that can be used by telnetting into the device.
You can use windows telnet or download a common free telnet client, “putty”.
Telnet to the IP Address of the speakerphone: use port 23 if unsure.
Login is the same as through the Web GUI.
admin
admin
You can type “help” to see a list of available commands.
The most commonly used:
Format c: codeblue – Using this command, you format the phone and return it to factory
default. This command must then be followed up with a reboot.
Reboot – Make the phone reboot.
Ping IP Address or Domain Name – Ping the IP PBX to see if the phone can reach its
registrar.
Button 1 – Select button 1-4 and initiate a button push remotely. This is very handy for remote testing. Button 1 is the red button. Button 2 is the black button if equipped.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 46 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
8 In-Call Commands
The speakerphone provides enhanced functionality through the utilization of In Call Commands.
These commands are DTMF or phone keypad entries made by the Called party. Below is a list and
explanation of each command.
In-Call Command
Function
Description
1
Play Location Message
Plays the Location Recordings selected in
General Settings
3
Deactivate Call Timer
Deactivates the Maximum call duration timer
setting in the operational script currently
running
4
Activate/Deactivate Auxiliary 1
Toggle Auxiliary 1 state; activate or
deactivate
6
Mic Volume Up
Increase the microphone gain; used to
increase the Called party volume
7
Mic Volume Down
Decrease the microphone gain; used to
decrease the Called party volume
8
Speaker Volume Up
Increase the speaker volume; used to
increase the Calling party volume
9
Speaker Volume Down
Decrease the speaker volume; used to
decrease the Calling party volume
Note: Some VoIP codecs do not fully support DTMF Tone signally and may not function as intended.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 47 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
9 Factory Reset
The system can be reset via two different methods.
1st Method:
The speakerphone can be reset by following the steps below:
Use the 7 pin reset plug (sent with your order) in order to perform a full reset.
4 & 5 Long Reset = Hard Reset, sets everything back to default
2 & 3 Short Reset = Resets network configuration
• Unplug the RJ45 from the PoE switch port
• Unplug button and disconnect the LED harness
• Short the appropriate 2 pins together for short or long reset (see pic below)
• Plug the RJ 45 back into the PoE switch port
• Upon hearing two short beeps, unit has been reset
• Wait 10 seconds for phone to reboot
• Unplug power source
• Remove the jumper and reconnect the buttons
• Reconnect 7 pin harness
• Reconnect PoE
The Reset is now complete.
(Continued on next page)
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 48 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
Factory Reset (continued)
2nd Method:
If you have telnet access to the unit, you can default the unit through the command line.
• Using Windows Telnet
Open <IP Address> <port>
• Enter Username: admin and Password: admin
• At the prompt, type format c: codeblue
• After successfully formatting the phone, type reboot
Code Blue Technical Support: 800-205-7186
Technical support hours are from 8 a.m. to 5 p.m., Monday through Friday Eastern Standard Time
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 49 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
10 Compatibility
The speakerphone is a SIP version 2.0 (RFC3261) device and is compatible with IP Gateways and
PBXs that can register third party SIP devices to them.
You must verify that the IP PBX you are registering the speakerphone to can handle third party SIP
devices whether through licensing and/or Hardware add-ons.
Some examples of mainstream IP PBXs the speakerphone has registered to as a third party SIP
device are:
Asterisk
Cisco Call Manager
and many others…
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 50 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
11 Configuring for Cisco Unified Communications Manager 9
PREPARATION
1. Record the MAC address and determine the current IP address for each IP1500/2500/5000
device you wish to use with CUCM.
2. Determine which partition you will put the IP1500/2500/5000 directory numbers into.
3. Obtain one directory number for each IP1500/2500/5000 device.
a. If you are going to use the IP1500/2500/5000’s dual account configuration to regis
ter to redundant CUCM servers, obtain a second directory number for each
IP1500/2500/5000 device.
4. Determine which calling search space you will assign to the IP1500/2500/5000.
IP5000 CONFIGURATION
Refer to the IP1500/2500/5000 Administration AND User Guide located on our website
Clear Existing Configuration
If necessary, clear the IP1500/2500/5000’s existing configuration. This will reset it to DHCP, so
make sure you have the capability to find the device’s IP address again if you do this. For each unit:
1. Open a Telnet client and connect to the IP1500/2500/5000.
2. Log in using the username admin and the default password admin.
3. Type format c: codeblue and press Enter.
4. Type reboot and press Enter.
Configure Account(s)
1. Log in to the IP1500/2500/5000 via its web interface. The default username and password
are admin and admin.
2. Select Account 1.
3. For VoIP Protocol, select SIP & RTP.
4. Under SIP Configuration, for Username/Number, enter the directory number you assigned
earlier.
5. For Display Name, enter caller ID text.
6. For Domain, enter the hostname or IP address of the CUCM node you wish to register this
account to.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 51 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
7. Insure Keep-Alive is enabled.
8. Under Proxy Authentication, for Username, enter the username you assigned the CUCM
end user, e.g. the hexadecimal representation of the MAC address or the local-use variant
for a secondary account.
9. For Password, enter the password you entered into Digest Credentials under the CUCM
end user.
10. Click Save.
11. Repeat steps 3-10 with Account 2 if you are using the second account.
Other Settings
Refer to the IP1500/2500/5000 Administration AND User Guide to complete the setup of the
IP1500/2500/5000, including Numbers, General Settings, Hardware Settings, and Action Scripts. When finished, click Apply Now to restart the phone; it should now register to CUCM and be able to
place calls in the assigned calling search space as well as receive calls at the directory number it is
configured with.
Note: if you are setting up the IP1500/2500/5000 with secondary account support, make sure
that you create each failover number twice.
UCM CONFIGURATION
All UCM-side configuration is done within the Cisco Unified CM Administration web interface.
Create Phone Security Profile
1. Navigate to System > Security > Phone Security Profile.
2. Do a Find on “Third-party” to locate the Third-party SIP Device Basic - Standard SIP NonSecure Profile. Click the Copy icon.
3. Check Enable Digest Authentication.
4. Change the Name and Description to Code Blue IP1500-2500-5000 Profile.
5. Click Save.
Configure End Users
For each IP5000 device, configure a new end user for SIP authentication.
1. Navigate to User Management > End User.
2. Click Add New.
3. For the User ID, enter the hexadecimal version of the MAC address; e.g. 00:50:C2:17:7B:E8
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 52 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
would become 0050c2177be8.
a. Use of the MAC address as user ID is only a recommendation. If local configuration
permits, you can use any other form of user ID; just be sure to record which user ID
goes with which phone and which of the phone’s accounts.
4. Fill in the Last name field with a description of the station.
5. Create and record a secure SIP password and fill in the Digest Credentials and Confirm
Digest Credentials fields with this password. You will be entering this password later into
the IP1500/2500/5000.
6. Click Save.
Configuring End Users for Secondary Accounts
If you are going to use the IP1500/2500/5000’s secondary account functionality to register to a
separate directory number to a separate CUCM node for failover support, repeat the above process
using a local-use-only MAC address. A local-use-only MAC address has the U/L bit set to 1 to indicate the address is locally administered.
Since all IP1500/2500/5000 units’ MAC addresses start with 0, you can create a locally-administered
address that is unlikely to conflict with other locally-administered addresses simply by setting the
U/L bit simply means changing the second 0 to a 2, e.g. 0250c2177be8.
Configure Phones and Directory Numbers
For each IP5000 device, configure a new Phone and associated directory number.
1. Navigate to Device > Phone.
2. Click Add New.
3. For Phone Type, select Third-party SIP Device (Basic).
4. Enter the MAC Address of the phone in hexadecimal format; e.g. 00:50:C2:17:7B:E8 would
become 0050c2177be8.
5. For Device Pool, select Default (or some other locally-configured device pool).
6. For Phone Button Template, select Third-party SIP Device (Basic).
7. For Calling Search Space, select the calling search space the IP1500/2500 is to use.
8. For Device Security Profile, select Code Blue IP1500-2500-5000 Profile.
9. For SIP Profile, select Standard SIP Profile.
10. For Digest User, select the end user matching the MAC address of the phone, or the alter
nate user ID you created when you were configuring the end user.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 53 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
11. Click Save.
12. On the left side of the screen, click Line [1] - Add a new DN.
13. Fill in the Directory Number.
14. For Route Partition, select the partition the directory number resides in.
15. Under Line 1, for Display (Internal Caller ID), enter a descriptive name for Caller ID pur
poses.
16. If you wish to return a busy signal for silent monitoring if the IP1500/2500/5000 is in use,
disable Call
Waiting: under Multiple Call/Call Waiting Settings, For both Maximum Number of Calls and
Busy Trigger, enter 1.
17. Click Save.
Configuring Phones and Directory Numbers for Secondary Accounts
If you are going to use the IP1500/2500/5000’s secondary account functionality, repeat the above
process with a local-use-only MAC address as outlined in Configuring End Users for Secondary Accounts, and specify a distinct directory number.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 54 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
12 Avaya IP Office Integration Guide
Introduction
This Avaya IP Office Integration Guide provides general instructions for integration of the
IP1500/2500/5000 Series Phones with an IP Office installation. Read this instruction set completely
before starting any installation. For detailed IP1500/2500/5000 setup instructions, please consult the
IP1500/2500/5000 Guides.
Prerequisites
• Avaya IP Office Manager Version 9 pre-installed
• SIP Device Licensing for 3rd Party IP Endpoints
• Network access to the IP Office Manager, IP1500/2500/5000 Series Phones and
all network services (SIP, HTTP, FTP, RTP/SRTP)
IP Office Manager Basic Configuration
Basic instructions for integrating IP1500/2500/5000 Series Phones with an Avaya IP Office R7
Manager are included. Advanced setup of IP Office Manager features is outside the scope of this
document.
1. Using IP Office R7 Manager, connect to the IP Office Control Unit.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 55 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
2. Log in to Avaya IP Office Manager:
3. SIP Extension Support is required for IP1500/2500/5000 integration. Select
System > LAN1 (or LAN2) > VoIP in IP Office Manager:
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 56 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
4. Check that SIP Registrar Enable is enabled.
5. Select the SIP Registrar sub-tab.
6. In Domain Name, enter the Fully Qualified Domain Name (FQDN) or the IP ad
dress associated with the correct LAN port on the IP Office Control Unit. Deselect
Auto-create Extn/User. Click OK.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 57 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
7. A SIP extension will need to be created for each IP1500/2500/5000 Series Phone.
Right click on Extension, select New and then click on SIP Extension.
8. Enter the following fields to create a new extension:
• Extension ID: A unique extension to identify the logical extension in IP Office. By default, IP extensions start at 8000.
• Base Extension: This is the extension used to call the IP1500/2500/5000 Series
Phone.
• Force Authorization: Select to force authentication of the IP1500/2500/5000
Series Phone.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 58 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
9. Select the VoIP tab and select the Compression Mode. The default of the
IP1500/2500/5000 Series Phone is G.711 U-LAW and will work in most cases. More information on audio codecs can be found in the IP1500/2500/5000 Series
Phone Guides. Set DTMF Support to RFC2833.
10.
Each IP1500/2500/5000 Series Phone should have a unique User. Right click
on User and select New.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 59 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
11.
Enter the following fields to create a new user;
• Name: This will be displayed as the user’s name in IP Office Manager, and is used as the username for SIP registration when configuring the IP1500/2500/5000 Series Phone.
• Extension: This should match the Base Extension configured for the SIP exten sion in Step 8. This is also used as the phone number when configuring the
IP1500/2500/5000 Series Phone.
12.
Select the Telephony tab and then the Call Settings sub-tab. Disable Call
Waiting On and Answer Call Waiting on Hold. Call waiting is not supported on
the IP1500/2500/5000 Series Phone.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 60 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
13.
Select the Supervisor sub-tab. In the Login Code field enter a password to be
used by the IP1500/2500/5000 Series Phone for authentication. Avaya IP Office
will only accept numbers in this field.
14.
If adding multiple IP1500/2500/5000 Series Phones, repeat Steps 7-13 for each
device.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 61 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
13 Using the IP1500 and IP2500 Series Speakerphones
The speakerphone can be configured for multiple uses. The main function is to provide 2-way voice
communications. Pressing the red button will activate the configured script programmed for button
#1.
Button #1 activation overrides any other action the speakerphone is performing at the time of the
button press. For example if the speakerphone:
1.
2.
3.
4.
Is being programmed at the time
Was in a monitoring call
Was in the middle of a diagnostic test
Is currently in an information (button #2) call.
Button #2, INFO or CALL buttons are typically utilized for placing informational calls. Any action
other than Button #1 activation is consider Non-Priority calling and commonly utilized for director
service, student/employee escort requests, gate entry, guest services and similar requests.
The speakerphone’s Auxiliary Output is typically utilized for activating Code Blue’s LED Beacon/
Strobe, and can be used as a normally open (N.O.) dry contact closure (see spec for relay ratings)
used, for example, to activate centralized building/security management equipment.
Incoming calls: The speakerphone auto-answers an incoming call. (Based on the settings configured under General Settings in General Configuration > Incoming Calls > Answer in Immediately or after a number of rings.)
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 62 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
14 Button and Activation Specifications
The button requires a force of 3 -5 N (Newton - si units). Another way to explain this:
6 – 18 oz of pressure over time applied, which is between 125 –300ms (0.15 –0.3
seconds).
Slapping or sliding your fingers across the button will not activate it. It requires pressure
over time. The outer edge of the button will not be that sensitive. Normal use of the button
would be someone rushing to activate it and using their hand, finger, arm, knee, forehead,
etc.
No other piezoelectric button on the market will function as well.
The only differences between the analog and IP buttons are the output on the wires and
the state of the button, N.O or N.C. The button can and piezo elements are identical. The
analog button (2 wire) is N.O. (Normally Open), and closes momentarily when pressed. The digital button (3 wire) is N.C. (Normally Closed) and when pressed the state goes to
open momentarily, which is translated to a P then R data output to the IP1500/IP2500/
IP5000 boards.
The specification of the button is:
Switching Current: 0.200 A
Actuation Force: 3-5 N : 6 – 18 oz of pressure over time applied. Which is between 125
–300ms (0.15 –0.3 seconds)
Make Impulse Time: 125-300 mSEC
Switch Resistance : “ON” <20 ohms
Switch Resistance: “OFF” >5 MOhms
Make Pulse Time:125-300 mSEC
Surface Deflection: 1 micron - activation
Button Temperature : -40°C to +85°C (-40°F to 185°F)
Functional Life: >50 million activations
Functional in Freezing Rain:
Yes
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 63 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
15 Speaker Specifications
SPL Level Test Results
Meter used: EXTECH Instruments
Model 407732
Mode dBA
Settings: FAST & Hi (Hi=65~130dB)
Tone was generated within Asterisk and assigned to extension number. The phone was programmed to dial the assigned number for the frequency of choice,
which created a signal to be played through the speaker of the phone.
Tone (Hz)
IP1500 2” spkr
IP2500 3.5” spkr
1000
92.9 dBA
96.0 dBA
2000
96.0 dBA
100.0 dBA
5000
99.4 dBA
101.1 dBA
EXTECH meter was placed exactly one meter from the speaker on the same plane.
Each tone was played for three seconds, and the MAX reading was logged.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 64 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
16 Troubleshooting
TROUBLESHOOTING THE IP1500 AND IP2500 SERIES SPEAKERPHONE
The speakerphone is a network device. The following are tips for troubleshooting:
Power - Ensure the power to your device is working and rated for 802.11af PoE specifications.
Ping Test - This determines connectivity and the packet loss and latency time to and from your
destination and the quality of your network connection to your speakerphone. If you receive no
response and PoE power is confirmed, contact your network administrator. You can also Ping from
within the phone towards your IP PBX to test that it can reach its registrar. See CLI Commands.
DHCP - The speakerphone is set up for DHCP by default. If you cannot determine the IP address of
your speakerphone, contact your network administrator.
Account - Ensure your SIP or IAX2 account is set up correctly. Account username and password
must match the account credentials on your VoIP system. This is the most common mistake with
setting up SIP accounts.
Codec - Ensure your codec settings on your VoIP system match the IPspeakerphone codec settings.
Firewall - Firewalls commonly block or partially block VoIP calls. Check with your network administrator if you cannot communicate with your speakerphone from behind a firewall.
Contact information for Code Blue’s Technical Services and Support staff can be located at the end
of this Guide if you need further assistance troubleshooting your speakerphone. Depending on your
issue, a firmware upgrade may be needed.
Note: If you do not have a DHCP server running, use a standard home/wireless router and plug
your speakerphone and laptop into the same router. Once you know the IP Address, you can
browse to it via your web browser.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 65 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
17 Technical Specifications
Power Features
Power over Ethernet IEEE 802.3af / at Communications
IP Communications
Environmental
-40°C to 70°C (-40°F to 158°F)
0% - 95% RH Non-condensing
Standard Features
• Full duplex speakerphone, intercom and
paging device
• 1MB memory storage for phone numbers
and audio messages
• Phone numbers up to 255 digits long
• SIP/IAX2 Protocol support
• STUN client for NAT transversal
• UDP, TCP and TLS
• 1 x IEEE 802.3 10/100 Ethernet port
• Embedded web server
• Security includes:
»» HTTPS
»» Transport Layer Security (TLS)
»» SRTP (RFC3711), SIPS
»» RTCP
»» VLAN
»» Password protection
• DTMF inband/out of band/INFO
• 1 x Hybrid pressure sensitive data button
inputs
• 1 x auxiliary N.O. output contact closures
with programmable timing capability
• Self-monitoring and fault reporting:
»» Communication service
»» Button failure
»» Speaker failure
»» Microphone failure
• Message Playback options:
»» Multiple and repeating during call
placed
»» Multiple and repeating during call
received
»» Message playback during a call via
DTMF commands
• In-Call commands via DTMF:
»» Auxiliary output control
»» Incremental increase/decrease
speaker, microphone
»» Message playback
• Built-in scripting language provides
advanced button and diagnostic report
programming
• Corrosion resistant connectors
• Enhanced speakerphone and microphone
sensitivity
• Non-volatile memory ensures programming is retained during power loss
• Conformal coated PCBs for environmental protection and operation
• ADA compliant with Braille signage and
LED indicators
• ToolVox Media Gateway emails fault status report about phone
• NEMA 4/IP 55 rated
• Dual account registration for redundancy
• Built with powerful DSP technology
For IP1500 Only
»» Standard Bezel Options
»» Standard Surface Mount Housing
Color: Safety Blue
»» Standard Flush Mount Faceplate
Color: Stainless
For IP2500 Only
»» Two highly visible LED indicators for
ADA compliance for hearing impaired
»» Optional dual button faceplate
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 66 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
18 Regulatory
The IP1500 and IP2500 Series speakerphones conform to the following list of directives and
product safety standards as applicable:
EU: EN 55022:2006+A1:2007
EN 55024:1998+A1:2001+A2:2003
EN 61000-4-2:1995
EN 61000-4-3:2006+A1:2008
EN 61000-4-4:2004
EN 61000-4-5:2006
EN 61000-4-6:2007
EN 61000-4-8:1993+A1:2001
EN 61000-4-11:2004
EN 61000-3-2:2006+A1:2007
EN 61000-3-3:2008
USA: CFR 47, Part 15
CANADA: ICES-003e
17.1 ETL Required Labeling
The IP1500 and IP2500 Series of full duplex VoIP speakerphones are labeled in accordance with
the UL 2017 standard.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 67 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
19 Warranty
Code Blue Corporation provides a limited warranty on this product. Refer to your sales agreement
to establish the terms. In addition, Code Blue’s standard warranty language, as well as information
regarding support for this product while under warranty, is available at
www.codeblue.com/support.
Notice: Every effort was made to ensure that the information in this document was complete and
accurate at the time of printing. Information is subject to change.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 68 of 69
GU-137-I
IP1500 and IP2500 Series
Administrator Guide
20 Technical Services and Support
For additional support, please feel free to contact Code Blue’s Technical Services and Support Staff
at ts@codeblue.com or (800) 205-7186, Opt 3.
8 a.m. to 5 p.m. Monday through Friday Eastern Time
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com
page 69 of 69
GU-137-I
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertising