Ericsson-LG Enterprise iPECS LIP-9002 Handset Key Features Guide

Ericsson-LG Enterprise iPECS LIP-9002 Handset Key Features Guide

LIP-9002 Button Layout

6.

7.

10.

LCD Screen

1.

2.

3.

4.

5.

}

10.

Flex Keys

Button Guide

1.

Transfer: transfer the current active call or access the Program menu while the phone is idle.

2.

Speed: assign or use assigned speed dial numbers.

3.

Message: access your voicemail box.

4.

Headset: if a headset is plugged in this button allows you to toggle between the headset and handset.

5.

Hold: place a call on hold – the caller will receive on-hold music or comfort tones.

6.

Mute: mute the call so that the caller cannot hear your voice.

7.

DND (Do-Not-Disturb): blocks incoming calls. You can also activate Do-Not-

Disturb while the phone is ringing - this terminates the call and the caller will get a busy tone.

8.

Volume control: adjust the Ring, Headset,

Handset, and Speaker volume.

9.

Speakerphone: toggle the speakerphone

On and Off during a call. The button will automatically illuminate when the phone is in menu mode.

10.

Flex keys: a line or feature can be assigned to these buttons.

11.

LCD screen: phone interface for status, dialing directories, and text message information.

8.

Volume

9.

Speaker

Dealing with calls

Answering an Incoming Call

Making an External Call

Making an Internal Call

Rejecting a Call

Call Pick Up

Lift the handset. To answer a call on another extension, press the flashing flex key and then lift the handset.

Lift the handset and press a free flex key allocated to a line, or the 9 key to pick up an outside line.

Once you have the outside line, dial your number.

Lift the handset. Dial the extension number or press the flex key assigned to the contact.

Press the DND button when a call comes in.

Lift the handset and dial 566 to pick up any handset in your group, or dial *77 and the station number to pick up a handset that

’ s not in your group.

Placing a call on hold

Quick access call tools

Speed Dial

Press the HOLD button. To reconnect the call, press the Green flashing flex key.

Lift the handset

Press the Speed button

Dial the desired System or Station Speed Dial number

Last Number Redial (LNR)

Press the Speed button.

Dial *

Use the Volume keys to select from the last 15 numbers dialed

Press Hold to dial

Voicemail

Accessing your Voicemail

Listening to Voicemail (Options)

Select the Voice Mail flex key (if configured) or press the Message button. Enter your password: this is is your extension number followed by your pin number.

If you do not know your pin, contact your system administrator

Once you have accessed your voicemail inbox here are the options available to you: Dial 1 – New messages (Dial 1 again to Replay Message)

Dial 2 – Next Message

Dial 3

–

Delete Message (Confirm with #)

Dial 4 – Forward message to someone else

Dial 5 – Call back the person who left the message

Dial 6 – Skip the message

Dial 8 – Record/ re-record message

Hang up when finished.

Parking a call

Parking a call

To park an active external call, press Transfer, dial the park code (i.e. #601 for Park 1), and hang up to return to idle. To retrieve a parked call, lift the handset and dial the park code.

Camp On

Transferring a call

Transferring a Call

When dialing an extension that is engaged, the Camp On feature allows the station to be notified that there is a call waiting. Press * to wait off-hook or Message to request a call back.

Press the Transfer button, dial the extension number, external number or press the programmed flex key, then either speak to the recipient to announce the call or simply hang up.

Returning to Caller from a Transfer Press the Green flashing Loop/Line flex key.

Features

Do-Not-Disturb

Makes your extension unavailable for calls

Press DND button to activate.

Press DND button again to deactivate.

Please note that this is not available on the attendant handset.

Ad Hoc Conference Calls

3 way calling

To call the first party, follow “Makin g an External/internal Call ” above for instructions.

Once connected press the pre-programmed CONF flex key* once.

Call the second party (as above).

Once connected, press the CONF flex key twice to connect the calls.

*To program a flex key, press Transfer then the key you wish to assign, dial 91 and then press OK.

Programming Call Forward

Routes your calls to another extension/ group/speed dial - this will override your voice mail functions.

Lift the handset

Press the Speaker button and the DND button Dial the type of forward code 0-5

Dial the destination number

To deactivate, follow the first two steps then Dial #.

Network Digital Communications Ltd

3 - 5 Thornhill Park Road, Southampton SO18 5TP

02380 475900

The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson-LG Enterprise shall have no liability for any error or damage of any kind resulting from the use of this document

© Ericsson-LG Enterprise Co., Ltd. 2015 Version 1.0

Ericsson-LG Enterprise Co., Ltd.

(431-749) 77, Heungan-daero 81 beon-gil, Dongan-gu, Anyang-si, Gyeonggi-do, South Korea www.ericssonlg-enterprise.com | www.iPECS.com