Network User`s Guide NC-100h

Network User`s Guide NC-100h
Multi-Protocol Print/Fax Server
Network User’s Guide
NC-100h
Please read this manual thoroughly before using the machine. You can print or
view this manual from the CD-ROM at any time, please keep the CD-ROM in a
convenient place for quick and easy reference at all times.
The Brother Solutions Center (http://solutions.brother.com) is your one stop
resource for all your machine needs. Download the latest drivers and utilities for
your Brother machine, read the FAQs and troubleshooting tips or learn about
special printing solutions in the 'Solutions' and 'Customer Education' sections.
UK Version
NC9100h_FM6.0
Trademarks
Brother is a registered trademark of Brother Industries, Ltd.
UNIX is a trademarks of UNIX Systems Laboratories.
Ethernet is trademark of Xerox Corporation.
Postscript is trademark of Adobe Systems Incorporated.
Apple, Macintosh, and Rendezvous are trademarks of Apple Computer, Inc.
IBM, LAN Server, and AIX are trademarks of International Business Machines
Corporation.
LAN Manager, Windows®, and MS-DOS are trademarks of Microsoft Corporation.
BRAdmin Professional utility is trademark of Brother Industries Ltd.
All other brand and product names mentioned in this user's guide are registered
trademarks or trademarks of respective companies.
Compilation and Publication
Under the supervision of Brother Industries Ltd., this manual has been compiled and
published, covering the latest product descriptions and specifications.
The contents of this manual and the specifications of this product are subject to
change without notice.
Brother reserves the right to make changes without notice in the specifications and
materials contained herein and shall not be responsible for any damages (including
consequential) caused by reliance on the materials presented, including but not
limited to typographical and other errors relating to the publication.
©2003 Brother Industries Ltd.
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IMPORTANT NOTE: For technical and operational assistance, you must call.
Calls must be made from within that country.
In USA
1-800-284-4329
In Canada
1-877-BROTHER
(514) 685-6464 (In Montreal)
If you have any comments or suggestions, please write to us at:
In Europe
European Technical Services
Shepley Street
Audenshaw
Manchester, M34 5JD
UK
In USA
Customer Service
Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807 USA
In Canada
Brother International Corporation (Canada), Ltd.
- Marketing Dept.
1, rue Hôtel de Ville
Dollard-des-Ormeaux, PQ, Canada H9B 3H6
Brother fax-back system (USA)
Brother Customer Service has set up an easy-to-use fax-back system so you can
get instant answers to common technical questions and information about all our
products. This is available 24 hours a day, seven days a week. You can use the
system to send the information to any fax machine.
Call the number below and follow the recorded instructions to receive a fax about
how to use the system and an Index of the subjects you can get information about.
In USA only
1-800-521-2846
Dealers and service centers (USA)
For the name of a Brother authorized dealer or service center, call 1-800-2844357.
Service centers (Canada)
For the address of service centers in Canada, call 1-877-BROTHER.
Internet addresses
Brother Global Web Site: http://www.brother.com
For Frequently Asked Questions (FAQs), Product Support and Technical
Questions, and Driver Updates and Utilities: http://solutions.brother.com
(In USA Only) For Brother Accessories & Supplies: http://www.brothermall.com
ii
NC9100h_FM6.0
IMPORTANT INFORMATION: REGULATIONS
Federal Communications Commission (FCC) Declaration
of Conformity (For U.S.A. only)
Responsible Party: Brother International Corporation
100 Somerset Corporate Boulevard
Bridgewater, NJ 08807-0911, USA
TEL: (908) 704-1700
declares, that the products
Product Name:
Model Number:
Brother Network Interface (BR-net)
NC-100h
complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that
may cause undesired operation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Important
Changes or modifications not expressly approved by Brother Industries, Ltd.
could void the user's authority to operate the equipment.
Industry Canada Compliance Statement (For Canada only)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme a la norme NMB-003
du Canada.
iii
NC9100h_FM6.0
Declaration of Conformity (Europe)
We,
Brother Industries, Ltd.,
15-1, Naeshiro-cho, Mizuho-ku, Nagoya 467-8561, Japan
declare that this product is in conformity with the following normative
documents.
Safety:
EMC:
EN 60950,
EN 55022 Class B,
EN 55024
following the provisions of the Low Voltage Directive 73/23/EEC and the
Electromagnetic Compatibility Directive 89/336/EEC (as amended by 91/
263/EEC and 92/31/EEC).
Issued by:
Brother Industries, Ltd.
Information & Document Company
Caution for LAN connection
Connect this product to a LAN connection that is not subjected to overvoltages.
Intel Copyright and License Information
This products includes object code from Intel’s UPnP SDK.
The following is the copyright and licensing information for Intel UPnP SDK.
Copyright© 2000 Intel Corporation
All rights reserved.
Redistribution and use in source and binary forms, with or without
modification, are permitted provided that the following conditions are met:
* Redistributions of source code must retain the above copyright notice this
list of conditions and the following disclaimer.
* Redistributions in binary form must reproduce the above copyright
notice, this list of conditions and the following disclaimer in the
documentation and/or other materials provided with the distribution.
* Neither name of Intel Corporation nor the names of its contributors may
be used to endorse or promote products derived from this software
without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE COPYRIGHT HOLDERS AND
CONTRIBUTORS “AS IS” AND ANY EXPRESS OR IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE
DISCLAIMED. IN NO EVENT SHALL INTEL OR CONTRIBUTORS BE LIABLE
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE,
DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY,
OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY
OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGE.
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Table of Contents
1
2
Introduction.......................................................................... 1-1
Computer Network Basics ................................................ 1-1
Overview..................................................................... 1-1
............................................................................... 1-1
Protocols ................................................................ 1-1
Protocol Configuration Items ...................................... 1-2
TCP/IP Configuration ............................................. 1-2
Network Connection ......................................................... 1-4
Types of Network........................................................ 1-4
Peer-to-Peer Printing.............................................. 1-4
Network Example ....................................................... 1-5
Example : Peer-to-Peer (TCP/IP) ........................... 1-5
Features ........................................................................... 1-6
Overview..................................................................... 1-6
Network Printing ..................................................... 1-6
Network Scanning (*1) ........................................... 1-6
Network PC-FAX (*1) ............................................. 1-6
Network PhotoCapture Center ............................... 1-6
Management Utilities .............................................. 1-7
TCP/IP Configuration............................................................ 2-1
Assigning TCP/IP Information (Basic) .............................. 2-1
Overview..................................................................... 2-1
Using the machine’s control panel
to allocate an IP address ............................................ 2-2
Changing the IP Address
using the BRAdmin Professional utility....................... 2-2
Using BRAdmin Professional utility
and the TCP/IP Protocol to set the IP address........... 2-3
Assigning TCP/IP Information Automatically (Advanced). 2-4
Using DHCP to Configure the IP address .................. 2-4
Using APIPA to Configure the IP Address.................. 2-4
Using RARP to Configure the IP Address .................. 2-5
Using BOOTP to Configure the IP Address................ 2-5
Other Sources of Information ..................................... 2-6
(*1) Complete descriptions of these features are included in the
Software User’s Guide on the CD-ROM.
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3
4
5
Front Panel Setup ................................................................. 3-1
LAN Main Setup Menu...................................................... 3-1
Setup TCP/IP.............................................................. 3-2
BOOT Method ........................................................ 3-2
IP Address .............................................................. 3-5
Subnet Mask........................................................... 3-5
Gateway ................................................................. 3-6
Host Name.............................................................. 3-6
WINS Config........................................................... 3-6
WINS Server........................................................... 3-7
DNS Server ............................................................ 3-8
APIPA ..................................................................... 3-8
Setup Misc. ................................................................. 3-9
Ethernet .................................................................. 3-9
Time Zone .............................................................. 3-9
Network Configuration List........................................ 3-10
Restoring the Network Settings to Factory Default... 3-10
Network Printing from Windows® (Peer to Peer)................ 4-1
For Windows® 2000/XP, LAN Server
and Warp Server users..................................................... 4-1
Overview..................................................................... 4-1
Windows® 2000/XP (TCP/IP) Configuration ............... 4-2
Windows® 2000/XP Printing
(Printer Driver not yet installed) .................................. 4-2
Standard TCP/IP Port Printing................................ 4-2
Windows® 2000/XP Printing
(Printer Driver already installed) ................................. 4-3
For Windows® 98/Me users .............................................. 4-4
Overview..................................................................... 4-4
TCP/IP Printing ........................................................... 4-5
Installing the Brother Peer to Peer Software .............. 4-5
Associating to the printer ............................................ 4-6
Adding a Second Brother LPR Port ............................ 4-7
Other Sources of Information............................................ 4-7
Network Printing from Macintosh®..................................... 5-1
TCP/IP Printing for Macintosh®........................................ 5-1
Rendezvous Printing (Mac OS® 10.2.4 or greater) .... 5-1
Other Sources of Information...................................... 5-4
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6
Troubleshooting ................................................................... 6-1
Overview..................................................................... 6-1
Installation problems................................................... 6-1
Intermittent Problems ................................................. 6-3
TCP/IP Troubleshooting ............................................. 6-3
Windows® 98/Me Peer to Peer Print (LPR)
Troubleshooting.......................................................... 6-4
Appendix .............................................................................. A-1
Appendix A .......................................................................A-1
General Information....................................................A-1
BRAdmin Professional utility (Recommended) ......A-1
Web BRAdmin ........................................................A-1
Using Services..................................................................A-2
General.......................................................................A-2
Reloading the Print / FAX Server Firmware .....................A-3
General.......................................................................A-3
Reloading firmware
using BRAdmin Professional utility.............................A-4
Reloading process......................................................A-5
Appendix B .......................................................................A-6
Updating other machines through the Network ..........A-6
Appendix C .......................................................................A-9
Specifications .............................................................A-9
Operating System Support .....................................A-9
Protocol Support.....................................................A-9
Network ..................................................................A-9
Network Printing .....................................................A-9
Network PC Fax send ............................................A-9
Network Scanning ................................................A-10
Management Utilities ............................................A-11
Function Table and Factory Default Settings ...........A-11
INDEX...................................................................................... I-1
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1
1
Introduction
Computer Network Basics
Overview
The network-connected Brother machine allows multiple computers
to carry out several independent print jobs on one machine.
To use the Brother machine through a network, you need to select a
protocol, configure the Print / Fax Server, and set up the computers
you use.
■ Protocol selection and Print / Fax Server configuration
If a Brother machine has been already connected to a
network, please check the current protocol. In this case,
you don't need to configure the Print / Fax Server.
■ Print / Fax Server
Print / Fax Server activates the network functions built-in
the Brother machine.
Protocols
Protocols are the standardized sets of rules for transmitting data on
a network. Protocols allow the users to gain access to the networkconnected resources.
■ TCP/IP
This is the most popular set of protocols used for communication
such as Internet and E-mail. This protocol can be used in almost
all the operation systems such as Windows®, Macintosh® and
Linux.
TCP/IP is suited to a large-scale network and is widely used for
company networks.
TCP/IP is also widely used as the print protocol. The Brother
machine can use the TCP/IP-based protocols such as LPR and
NetBIOS Name Resolution.
1 - 1 INTRODUCTION
NC9100h_FM6.0
Protocol Configuration Items
TCP/IP Configuration
• IP Address
• Gateway (when routers exist on your network)
■ IP Address
An IP address is a series of numbers that identifies each computer
connected to the Internet. An IP address consists of four numbers
separated by dots. Each number is between 0 and 255. You must
allocate a unique IP address that is correct for the attached
network.
Example) In a small network, set the IP addresses by changing
the final number.
192.168.1.1, 192.168.1.2, 192.168.1.3
■ Subnet mask
Subnet masks restrict network communication and an example of
one follows...
- 255.255.0.0
Example) PC1 can talk to PC2
PC1 IP Address
Subnet Mask
193.
255.
1.
2.
255. 0.
3
0
PC2 IP Address
Subnet Mask
193.
255.
1.
3.
255. 0.
4
0
Here is an example of an IP address and a subnet mask.
IP Address
Subnet Mask
193.
255.
1.
2.
255. 0.
3
0
0 means this part of the address is not limited for communication.
In the above example, we can communicate with anything that has
an IP address that begins with 193.1.X.X
INTRODUCTION 1 - 2
NC9100h_FM6.0
■ Gateway (and Router)
A Gateway is the transfer device that passes data between
networks. A gateway is a network point that acts as an entrance to
another network and sends data transmitted via the network to an
exact destination. The router knows where to direct data that
arrives at the gateway. If a destination is located at an external
network, the router transmits data to the external network. If your
network communicates with other networks, you may need to
configure the Gateway IP address. If you do not know the Gateway
IP address then contact your Network Administrator.
Node name
Node name appears in current BRAdmin Professional or
Printer configuration page. Default Node name is
"BRN_xxxxxx" ("xxxxxx" is the last six digits of Ethernet
address.)
1 - 3 INTRODUCTION
NC9100h_FM6.0
Network Connection
Types of Network
There are various ways to configure and arrange networks and
network printing depending on the office environment and
requirements. We recommend to use this product in a Peer to Peer
environment in which each computer directly sends and receives
data to and from the Brother machine.
Peer-to-Peer Printing
Each computer requires configuration of the printer port.
INTRODUCTION 1 - 4
NC9100h_FM6.0
Network Example
Example : Peer-to-Peer (TCP/IP)
Windows
R
Windows
R
UNIX
Router
TCP/IP
TCP/IP
• Each computer needs the TCP/IP and Print Protocol configured.
• The Brother machine needs to have an IP address configured.
• If a TCP/IP environment has been already established, we
recommend using Peer-to-Peer.
• If a routers exist, then computers can access the Brother
machine through the routers. (In this case, the Gateway address
must be configured.)
• The Brother machine can also communicate with Macintosh®
(TCP/IP compatible Operating Systems) devices.
1 - 5 INTRODUCTION
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Features
Overview
The Brother Network Print / Fax Server allows your Brother machine
to be shared on a 10/100Mbit Ethernet Network. Administration
utilities provide easy configuration and management of your Brother
machine. Once configured, it allows your machine to FAX
documents over the Internet; print and scan documents over a
network. This is supplied with Brother's Peer to Peer printing
software allowing you to easily share the machine as a small
workgroup printer.
Network Printing
The Print / Fax server can be utilized as a print server providing
printing services for the Windows® 98/Me, Windows® 2000/XP
supporting the TCP/IP protocols and Macintosh® Networks
supporting QuickDraw over TCP/IP or Rendezvous. (See chapter 5
for details)
Network Scanning
You can scan documents into a PC on your Network directly. (See
chapter 8 of the Software User’s Guide on the CD-ROM)
Network PC-FAX
You can directly send a PC file as a PC-FAX on your Network. (See
chapter 6 of the Software User’s Guide on the CD-ROM for complete
description)
Network PhotoCapture Center
You can view or retrieve data from the media card inserted into
Brother machine by double-clicking the Network PhotoCapture
Center icon on the desk top of your PC. The software is automatically
installed when you select network connection during the software
installation.
INTRODUCTION 1 - 6
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Management Utilities
The BRAdmin Professional utilities provide powerful easy to use
configuration and management of Fax and network settings.
1 - 7 INTRODUCTION
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2
TCP/IP Configuration
2
Assigning TCP/IP Information (Basic)
Overview
The TCP/IP protocol requires that each device on the network have
it's own unique IP address. Use the following information to learn
about IP address configuration.
The Automatic Private IP Addressing (APIPA) protocol automatically
assigns an IP address from the range: 169.254.1.0 to
169.254.254.255. If you want to disable the APIPA protocol, set
APIPA to Off using control panel. For more information see page 28. If the APIPA protocol is disabled, the default IP address of a
Brother Print/Fax server is 192.0.0.192.
However, you can easily change this IP address number to match
with the IP address details of your network. This can be done in any
of the following ways:
■ From your machine’s control panel settings.
■ BRAdmin Professional utility (for Windows® 98/Me and Windows®
2000/XP).
■ DHCP, APIPA, Reverse ARP (RARP) or BOOTP.
■ Other SNMP based management utilities.
These configuration methods are described in the following paragraphs.
The IP address you assign to the Print/Fax server must be on
the same logical network as your host computers. If it is not,
you must properly configure the subnet mask and the router
(gateway). (See page 1-2 for more details)
TCP/IP CONFIGURATION 2 - 1
NC9100h_FM6.0
Using the machine’s control panel to allocate
an IP address
Refer to chapter 3 for details on how to configure IP address
information using the machine’s control panel. By using the control
panel on the machine, you can program the IP address details at the
same time that other machine parameters are configured.
Changing the IP Address using the BRAdmin
Professional utility
Please use the BRAdmin Professional utility version that was
supplied on the CD-ROM with your Brother product.
You can also download the latest Brother BRAdmin
Professional utility version from http://solutions.brother.com.
This utility is only available for Windows® users.
Start the BRAdmin Professional utility (from Windows® 98/Me and
Windows® 2000/XP), by clicking Start / Programs / Brother
Administrator Utilities / Brother BRAdmin Professional Utilities
/ BRAdmin Professional.
The BRAdmin Professional utility can use the TCP/IP protocols to
communicate with the Brother Print/Fax server.
If you wish to use the TCP/IP protocol to manage the Print/Fax server
make sure that the Print/Fax server has a valid IP address. If you are
not using DHCP, BOOTP or RARP, you will want to change the IP
address.This is how to change the IP address using the BRAdmin
Professional utility:
■ Use the TCP/IP protocol and let BRAdmin Professional utility find
the Brother Print/Fax server as an unconfigured device.
2 - 2 TCP/IP CONFIGURATION
NC9100h_FM6.0
Using BRAdmin Professional utility and the TCP/
IP Protocol to set the IP address
If your PC is using the TCP/IP protocol, do the following:
1 Select TCP/IP filter in the left frame of the main BRAdmin
window.
2 Select the Device menu and choose the Search Active
Devices.
If the Print/Fax server is set to its factory default settings, it
will not appear in the BRAdmin Professional utility screen.
However, selecting the Search Active Devices option will
force the BRAdmin Professional utility to find the device as
an unconfigured device.
3 Select the Devices menu and choose Setup Unconfigured
Devices.
4 Select the MAC address of your Print/Fax server and click the
Configure button.
You can find the node name and MAC address by printing out the
machine configuration page. Refer to this Guide chapter 3 for
information on how to print the configuration page on your Print/Fax
server.
5 Enter the IP address, Subnet mask and Gateway (if needed)
of your Print/Fax server.
6 Click OK then select Close.
7 With the correctly programmed IP address, you will see the
Brother Print/Fax server in the device list.
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Assigning TCP/IP Information
Automatically (Advanced)
Using DHCP to Configure the IP address
The Dynamic Host Configuration Protocol (DHCP) is one of several
automated mechanisms for IP address allocation. If you have DHCP
Server in your network (typically a Unix/Linux or Windows® 2000, XP
network) the Print/Fax server will automatically obtains its IP address
from DHCP server and register its name with any RFC 1001 and
1002-compliant dynamic name services.
If you do not want your Print/Fax server configured via
DHCP, BOOTP or RARP, you must set the BOOT METHOD
to static so that the Print/Fax server has a static IP address.
This will prevent the Print/Fax server from trying to obtain an
IP address from any of these systems. To change the BOOT
METHOD, use the machine’s control panel or by using the
BRAdmin Professional utility.
Using APIPA to Configure the IP Address
With Automatic Private IP Addressing (APIPA), DHCP clients
automatically configure an IP address and subnet mask when a
DHCP server is not available. The device chooses it's own IP
address in the range 169.254.1.0 through to 169.254.254.255. The
subnet mask is automatically set to 255.255.0.0 and the gateway
address is set to 0.0.0.0.
By default, the APIPA protocol is enabled.
2 - 4 TCP/IP CONFIGURATION
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Using RARP to Configure the IP Address
The Brother Print/Fax server’s IP address can be configured using
the Reverse ARP (RARP) facility on your host computer. This is done
by editing the /etc/ethers file (if this file does not exist, you can
create it) with an entry similar to the following:
00:80:77:31:01:07
BRN_310107
Where the first entry is the Ethernet address of the Print/Fax server
and the second entry is the name of the Print/Fax server (the name
must be the same as the one you put in the /etc/hosts file).
If the rarp daemon is not already running, start it (depending on the
system the command can be rarpd, rarpd -a, in.rarpd -a
or something else; type man rarpd or refer to your system
documentation for additional information). To verify that the rarp
daemon is running on a Berkeley UNIX-based system, type the
following command:
ps -ax | grep -v grep | grep rarpd
For AT&T UNIX-based systems, type:
ps -ef | grep -v grep | grep rarpd
The Brother Print/Fax server will get the IP address from the rarp
daemon when the printer is powered on.
Using BOOTP to Configure the IP Address
BOOTP is an alternative to rarp that has the advantage of allowing
configuration of the subnet mask and gateway. In order to use
BOOTP to configure the IP address make sure that BOOTP is
installed and running on your host computer (it should appear in the
/etc/services file on your host as a real service; type man
bootpd or refer to your system documentation for information).
BOOTP is usually started up via the /etc/inetd.conf file, so you
may need to enable it by removing the “#” in front of the bootp entry
in that file. For example, a typical bootp entry in the /etc/inetd.conf file
would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
TCP/IP CONFIGURATION 2 - 5
NC9100h_FM6.0
Depending on the system, this entry might be called “bootps” instead
of “bootp”.
In order to enable BOOTP, simply use an editor to delete the
“#” (if there is no “#”, then BOOTP is already enabled). Then
edit the BOOTP configuration file (usually /etc/bootptab) and
enter the name, network type (1 for Ethernet), Ethernet
address and the IP address, subnet mask and gateway of the
Print/Fax server. Unfortunately, the exact format for doing
this is not standardized, so you will need to refer to your
system documentation to determine how to enter this
information (many UNIX systems also have template
examples in the bootptab file that you can use for reference).
Some examples of typical /etc/bootptab entries include:
BRN_310107 1
00:80:77:31:01:07 192.189.207.3
and:
BRN_310107:ht=ethernet:ha=008077310107:\
ip=192.189.207.3:
Certain BOOTP host software implementations will not respond to
BOOTP requests if you have not included a download filename in the
configuration file; if this is the case, simply create a null file on the host
and specify the name of this file and its path in the configuration file.
As with rarp, the Print/Fax server will load its IP address from the
BOOTP server when the machine is powered on.
Other Sources of Information
Visit http://solutions.brother.com/ for more information on TCP/IP
protocol.
2 - 6 TCP/IP CONFIGURATION
NC9100h_FM6.0
3
Front Panel Setup
3
LAN Main Setup Menu
You can connect your machine into the network to use the Network
Scanner, Network Printer and Network PhotoCapture Center.
To use all the network functions, you can set up your machine using
the control panel LAN menu.
You can also set up the LAN settings using BRAdmin. (See
chapter 2 or visit at: http://solutions.brother.com)
The LAN menu selections allow you to setup the Brother machine for
your network and Internet Fax configuration. Press Menu/Set then
press the appropriate number, 5 for LAN. In the LAN Main Setup
menu, there are two main selections: Setup TCP/IP and Setup
Misc. Proceed to the menu selection you wish to configure. (See
chapter 3 of the User’s Guide for the LAN menu options)
Please note that the machine is supplied with the BRAdmin
Professional Windows® software, which can be used to configure
many aspects of the network.
FRONT PANEL SETUP 3 - 1
NC9100h_FM6.0
Setup TCP/IP
This menu has nine sections: BOOT Method, IP Address, Subnet
Mask, Gateway, Host Name, WINS Config, WINS Server, DNS
Server and APIPA.
BOOT Method
1 Press Menu/Set, 5, 1, 1.
2 Press
or
DHCP.
to select Auto, Static, RARP, BOOTP or
3 Press Menu/Set.
4 Press Stop/Exit.
Static mode
In this mode the machine’s IP address must be manually assigned.
Once entered the IP address is locked to the assigned address.
Auto mode
In this mode, the machine will scan the network for a DHCP server,
if it can find one, and if the DHCP server is configured to allocate an
IP address to the machine, then the IP address supplied by the
DHCP server will used. If no DHCP server is available, then the
machine will scan for a BOOTP server. If a BOOTP server is
available, and it is configured correctly, the machine will take its IP
address from the BOOTP server. After it is initially powered ON, it
may take a few minutes for the machine to scan the network for a
server.
3 - 2 FRONT PANEL SETUP
NC9100h_FM6.0
RARP mode
Brother Print / Fax server IP address can be configured using the
Reverse ARP (RARP) facility on your host computer. This is done by
editing the /etc/ethers file (if this file does not exist, you can create it)
with an entry similar to the following:
00:80:77:31:01:07
BRN_310107
Where the first entry is the Ethernet address of the Print / Fax server
and the second entry is the name of the Print / Fax server (the name
must be the same as the one you put in the /etc/hosts file).
If the rarp daemon is not already running, start it (depending on the
system the command can be rarpd, rarpd -a, in.rarpd -a or something
else; type man rarpd or refer to your system documentation for
additional information). To verify that the rarp daemon is running on
a Berkeley UNIX-based system, type the following command:
ps -ax | grep -v grep | grep rarpd
For AT&T UNIX-based systems, type:
ps -ef | grep -v grep | grep rarpd
The Brother Print / Fax server will get the IP address from the rarp
daemon when it is powered on.
BOOTP mode
BOOTP is an alternative to rarp that has the advantage of allowing
configuration of the subnet mask and gateway. In order to use
BOOTP to configure the IP address make sure that BOOTP is
installed and running on your host computer (it should appear in the
/etc/services file on your host as a real service; type man bootpd or
refer to your system documentation for information). BOOTP is
usually started up via the /etc/inetd.conf file, so you may need to
enable it by removing the “#” in front of the bootp entry in that file. For
example, a typical bootp entry in the /etc/inetd.conf file would be:
#bootp dgram udp wait /usr/etc/bootpd bootpd -i
Depending on the system, this entry might be called “bootps”
instead of “bootp”.
FRONT PANEL SETUP 3 - 3
NC9100h_FM6.0
In order to enable BOOTP, simply use an editor to delete the “#” (if
there is no “#”, then BOOTP is already enabled). Then edit the
BOOTP configuration file (usually /etc/bootptab) and enter the name,
network type (1 for Ethernet), Ethernet address and the IP address,
subnet mask and gateway of the Print / Fax server. Unfortunately,
the exact format for doing this is not standardized, so you will need
to refer to your system documentation to determine how to enter this
information (many UNIX systems also have template examples in
the bootptab file that you can use for reference). Some examples of
typical /etc/bootptab entries include:
BRN_310107 1
00:80:77:31:01:07 192.189.207.3
and:
BRN_310107:ht=ethernet:ha=008077310107:\
ip=192.189.207.3:
Certain BOOTP host software implementations will not respond to
BOOTP requests if you have not included a download filename in the
configuration file; if this is the case, simply create a null file on the
host and specify the name of this file and its path in the configuration
file.
As with rarp, the Print / Fax server will load its IP address from the
BOOTP server when the printer is powered on.
DHCP mode
Dynamic Host Configuration Protocol (DHCP) is one of several
automated mechanisms for IP address allocation. If you have DHCP
Server in your network (typically a Unix, Windows® 2000/XP
network) the Print / Fax server will automatically obtains its IP
address from DHCP server and register its name with any RFC 1001
and 1002-compliant dynamic name services.
If you do not want your Print / Fax server configured via
DHCP, BOOTP or RARP, you must set the Boot Method to
Static, this will prevent the Print / Fax server from trying to
obtain an IP address from any of these systems. To change
the Boot Method, you can use the front panel or the BRAdmin
application.
3 - 4 FRONT PANEL SETUP
NC9100h_FM6.0
IP Address
This field displays the current IP address of the machine. If you have
selected a BOOT Method of Static, enter the IP address that you
wish to assign to the machine (check with your network manager for
the IP address to use). If you have selected a method other than
Static, the machine will attempt to determine its IP address using the
DHCP or BOOTP protocols. The default IP address of your machine
will probably be incompatible with the IP address numbering scheme
of your network. We recommend that you contact your network
manager for an IP address for the network the unit will be connected
on.
1 Press Menu/Set, 5, 1, 2.
2 Select 1 to change. Enter the IP address.
3 Press Menu/Set.
4 Press Stop/Exit.
When the Boot Method is set to “Auto”, the machine cannot
receive IP address from a BOOTP server in Windows® 2000.
So please ensure that you use DHCP for Windows® 2000
server.
Subnet Mask
This field displays the current subnet mask used by the machine. If
you are not using DHCP or BOOTP to obtain the subnet mask, enter
the desired subnet mask. Check with your network manager for the
subnet mask to use.
1 Press Menu/Set, 5, 1, 3.
2 Select 1 to change. Enter the Subnet Mask address.
3 Press Menu/Set.
4 Press Stop/Exit.
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Gateway
This field displays the current gateway or router address used by the
machine. If you are not using DHCP or BOOTP to obtain the gateway
or router address, enter the address you wish to assign. If you do not
have a gateway or router, leave this field blank. Check with your
network manager if you are unsure.
1 Press Menu/Set, 5, 1, 4.
2 Select 1 to change. Enter the Gateway address.
3 Press Menu/Set.
4 Press Stop/Exit.
Host Name
You can register the machine name on the Network. This name is
often referred to as a NetBIOS name; it will be the name that is
registered by the WINS server on your network. Brother
recommends the name BRN_XXXXXX (where XXXXXX is the last
six digits of the Ethernet address) (up to 15 characters).
1 Press Menu/Set, 5, 1, 5.
2 Select 1 to change. Enter the Host Name.
3 Press Menu/Set.
4 Press Stop/Exit.
WINS Config
This selection controls how the machine obtains the IP address for
the WINS Server.
1 Press Menu/Set, 5, 1, 6.
2 Press
or
to select Auto or Static.
3 Press Menu/Set.
4 Press Stop/Exit.
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NC9100h_FM6.0
Auto
Automatically uses a DHCP request to determine the IP addresses
for the primary and secondary WINS servers. You must set the
BOOT Method to Auto for this feature to work.
Static
Uses a specified IP address for the primary and secondary WINS
servers.
WINS Server
1 Press Menu/Set, 5, 1, 7.
2 Press
or
to select Primary or Secondary.
3 Press Menu/Set.
4 Enter the WINS Server address.
5 Press Menu/Set.
6 Press Stop/Exit.
Primary WINS Server IP Address
This field specifies the IP address of the primary WINS (Windows®
Internet Naming Service) server. If set to a non-zero value, the
machine will contact this server to register its name with the
Windows® Internet Name Service.
Secondary WINS Server IP Address
This field specifies the IP address of the secondary WINS server. It
is used as a backup to the Primary WINS server address. If the
Primary server is unavailable, the machine still can register itself with
a secondary server. If set to a non-zero value, the machine will
contact this server to register its name with the Windows® Internet
Name Service. If you have a primary WINS server, but no secondary
WINS server, simply leave this field blank.
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DNS Server
1 Press Menu/Set, 5, 1, 8.
2 Press
or
to select Primary or Secondary.
3 Press Menu/Set.
4 Enter the DNS Server address.
5 Press Menu/Set.
6 Press Stop/Exit.
Primary DNS Server IP Address
This field specifies the IP address of the primary DNS (Domain Name
Service) server.
Secondary DNS Server IP Address
This field specifies the IP address of the secondary DNS server. It is
used as a backup to the Primary DNS server address. If the Primary
server is unavailable, the machine will contact the Secondary DNS
server.
APIPA
The setting of On will cause the print server to automatically allocate
a Link-Local IP address in the range (169.254.1.0 169.254.254.255) when the print/fax server cannot obtain an IP
address through the BOOT Method you have set (Menu, 5, 1).
Selecting Off means the IP address doesn’t change, when the print/
fax server cannot obtain an IP address through the BOOT Method
you have set
1 Press Menu, 5, 1, 9.
2 Press
or
to select On or Off.
3 Press Menu/Set.
4 Press Stop/Exit.
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NC9100h_FM6.0
Setup Misc.
Ethernet
Ethernet link mode. Auto allows the print server to operate in
100BaseTX full or half duplex, or in 10BaseT half duplex mode by
auto negotiation.
100BaseTX Full Duplex (100B-FD) or Half Duplex (100B-HD) and
10BaseT Full Duplex (10B-FD) or Half Duplex (10B-HD) fix the print
server link mode. This change is valid after the print server has been
reset (default is Auto).
If you incorrectly set this value, you may not be able to
communicate with your print server.
1 Press Menu/Set, 5, 2, 1.
or
to select Auto/100B-FD/100B-HD/
10B-FD/10B-HD.
2 Press
3 Press Menu/Set.
4 Press Stop/Exit.
Time Zone
This field displays the time zone you can set for your country. The
time is the difference between your location and Greenwich Mean
Time. This time will be shown on documents received via the
Internet. For example the Time Zone for Eastern Time in the USA
and Canada is GMT-05:00.
1 Press Menu/Set, 5, 2, 2.
2 Enter the time.
3 Press
or
to press Menu/Set to accept the selection.
4 Press Stop/Exit to exit the configuration menu.
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NC9100h_FM6.0
Windows® Time Zone Setting
You can determine the time difference for you location by using the
Time Zone setting in Windows®.
1 Click on Start.
2 Select Settings / Control Panel.
3 Double click on Date/Time.
4 Select Time Zone.
Verify your time zone setting from the pull-down menu (this menu
displays the time difference from GMT).
Network Configuration List
This feature prints a report listing all the current network Print / Fax
Server Settings.
1 Press Menu/Set, 7, 6.
2 Press Mono Start or Colour Start.
3 Press Stop/Exit.
Restoring the Network Settings to Factory Default
Follow the steps below to restore all network settings of the internal
Print/Fax server to factory default.
1 Disconnect the Ethernet cable from the machine.
2 Press the up and down arrow navigation keys to display the
Network Default menu.
3 Press 1 to return all settings of the Print/Fax server back to
factory default.
4 Power off the machine.
5 Reconnect the Ethernet cable and power the machine back ON.
3 - 10 FRONT PANEL SETUP
NC9100h_FM6.0
4
Network Printing from
Windows® (Peer to Peer)
4
For Windows® 2000/XP, LAN Server
and Warp Server users
Overview
Windows® 2000/XP users are able to send print jobs directly to the
printer without installing any additional software. Brother's print
server also supports transparent printing from IBM LAN Server and
OS/2 Warp Server file servers, as well as from OS/2 Warp Connect
workstations using the TCP/IP protocol.
Quick Tips:
1 The Automatic Private IP Addressing (APIPA) protocol
automatically assigns an IP address from the range:
169.254.1.0 to 169.254.254.255. If you want to disable the
APIPA protocol, set APIPA to Off using control panel. For more
information see page 2-8. If the APIPA protocol is disabled, the
default IP address of a Brother Print/Fax server is 192.0.0.192.
To change it, use the machine’s control panel, the BRAdmin
Professional utility software or let your DHCP server allocate an
IP address to the printer.
2 The default password for Brother Print/Fax servers is access.
3 Windows® 2000/XP users can print using TCP/IP using the
standard Network Printing software.
4 The default name for a Brother Print/Fax server is usually
BRN_xxxxxx (where xxxxxx is the last six digits of the
Ethernet address of the Print/Fax server).
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Windows® 2000/XP (TCP/IP) Configuration
The default configuration of Windows® 2000/XP automatically
installs the TCP/IP protocol. Refer to the appropriate section in this
chapter for more information.
Windows® 2000/XP Printing
(Printer Driver not yet installed)
By default, Windows® 2000/XP systems install with all the necessary
software required for you to be able to print. This chapter describes
the most commonly used configurations, Standard TCP/IP Port
printing. If you have already installed the printer driver, jump to the
printer driver already installed section.
Standard TCP/IP Port Printing
1 From the Printers folder select Add Printer. The Add Printer
Wizard will now start. Click on Next.
2 Now select the Local Printer option and deselect the
Automatically detect and install my Plug and Play printer
option.
3 Click on Next.
4 You must now select the correct Network printing port. Select
Create a new port and select Standard TCP/IP Port port from
the pull-down window.
5 When you have done that click Next.
6 The Add Standard TCP/IP Port Wizard will now appear. Click
the Next button.
7 Enter the IP address, or name of the printer you wish to
configure. The Wizard will automatically enter the Port name
information for you.
8 Click the Next button.
4 - 2 NETWORK PRINTING FROM WINDOWS® (Peer to Peer)
NC9100h_FM6.0
9 Windows® 2000/XP will now contact the printer that you
specified. If you did not specify the correct IP address or name
then you will receive an error message.
10 Click the Finish button to complete the Wizard.
11 Now that you have configured the port, you must specify which
printer driver you wish to use. Select the appropriate driver from
the list of supported printers. If you are using a driver supplied
with the machine on CD-ROM then select the Have Disk option
to browse to the CD-ROM. You can also click the Windows
Update button to connect directly to Microsoft's support Web
site to download printer drivers.
12 When the driver is installed, click the Next button.
13 Specify a name and click the Next button.
14 Now specify if you wish to share the printer, enter the share
name and click Next.
15 Continue through the Wizard clicking the Finish button when
complete.
Windows® 2000/XP Printing
(Printer Driver already installed)
If you have already installed the printer driver and wish to configure
it for network printing, follow these steps:
1 Select the printer driver you wish to configure.
2 Select File and then choose Properties.
3 Click the Ports tab of the driver and click Add Port.
4 Select the port that you wish to use. Typically this would be
Standard TCP/IP Port. Then click the New Port... button.
5 The standard TCP/IP Port Wizard will start. Follow steps 6-10
of the “Standard TCP/IP Port Printing” section.
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For Windows® 98/Me users
Overview
Microsoft's Windows® 98/Me operating systems feature built-in
networking capabilities. These capabilities allow a Windows® PC to
be configured as a client workstation in a file server based network
environment.
For smaller networks, Windows® 98/Me also allows the PC to
operate in a peer-to-peer mode. In this mode, the PC can share
resources with other PCs on the network without the need for a
central file server.
Quick Tips:
1 The Automatic Private IP Addressing (APIPA) protocol
automatically assigns an IP address from the range:
169.254.1.0 to 169.254.254.255. If you want to disable the
APIPA protocol, set APIPA to Off using control panel. For more
information see page 2-8. If the APIPA protocol is disabled, the
default IP address of a Brother Print/Fax server is 192.0.0.192.
To change it, use the machine’s control panel, the BRAdmin
Professional utility software or let your DHCP server allocate an
IP address to the printer.
2 Refer to chapter 2 of this user guide to learn how to configure
the IP address on your machine.
3 The default password for Brother Print/Fax servers is access.
Driver Deployment Wizard
This installer includes the Windows driver and Brother network port
driver (LPR).
If the administrator installs the printer driver and port driver using this
software, they can save the file to the File server or send the file in
an E-mail to other users. The user just clicks on the attached file and
the printer driver, port driver and IP address are automatically
installed to their PC.
4 - 4 NETWORK PRINTING FROM WINDOWS® (Peer to Peer)
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TCP/IP Printing
Brother’s Peer to Peer printing software requires the TCP/IP protocol
to be installed on your Windows® peer-to-peer computers and an IP
Address has to be defined for the Print/Fax server. Refer to your
Windows® documentation for more information on how to configure
the TCP/IP protocol on your Windows® PC.
If you haven't already done so, configure the IP address of the
machine, for more information on IP address configuration, refer to
chapter 2 of this user guide.
Installing the Brother Peer to Peer Software
If you already installed the driver from the printer’s CD-ROM
Installer and you selected “Brother Peer-to-Peer Network
Printer” during the installation then you do not need to install
the Brother Network Print Software again.
1 Start the CD-ROM installation menu program according to the
Quick Setup Guide.
2 Select the proper model and then the Software Installation
menu. Then select the appropriate menu to start the Brother
Network Print Software installation program.
3 Push the Next button in response to the Welcome message.
4 Select the Brother Peer to Peer Print (LPR) button.
5 Select the desired directory to install the Brother Peer to Peer
Print (LPR) files and push Next. The installation program will
create the directory for you if it does not already exist on your
disk.
6 Enter the Port name that you wish to use and click OK. The
default port name is BLP1. Whichever name you choose, it must
be unique and it MUST begin with BLP.
NETWORK PRINTING FROM WINDOWS® (Peer to Peer) 4 - 5
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7 You must now enter the actual IP address of the Print/Fax
server in the Printer name or IP address field. If you have
edited the hosts file on your computer or are using Domain
Name System, you can also enter the name of the print server.
As the Print/Fax server supports TCP/IP and NetBIOS names,
you can also enter the NetBIOS name of the Print/Fax server.
The NetBIOS name can be seen in your printer configuration
page. By default the NetBIOS name will usually appear as
BRN_xxxxxx where xxxxxx is the last six digits of the Ethernet
address.
Windows® 98/Me store the hosts file in the default Windows®
directory. By default, the Windows® hosts file is called
hosts.sam. If you wish to use the hosts file you must
rename the file to hosts with no extension. The .sam
extension stands for sample.
8 Click the OK button. When prompted you must re-boot your
computer.
Associating to the printer
You must now create a printer on your Windows® system using the
standard Windows® printer setup procedure.
1 To do this, go the Start button, select Settings and then
Printers.
2 Select Add Printer to begin the printer installation.
3 Click Next when you get the Add Printer Wizard window.
4 Select Local Printer when you are asked how the printers are
connected to your computer, and then push Next.
5 Select the correct driver. Click Next when you are done.
6 If you have selected a printer driver that is already being used,
you have the option of either keeping the existing driver
(recommended) or replacing it. Select the desired option and
press Next.
4 - 6 NETWORK PRINTING FROM WINDOWS® (Peer to Peer)
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7 Select the Brother LPR port (the port name you assigned in step
6 of the “Installing the Brother Peer to Peer Software” on page 45) and press Next.
8 Enter any desired name for the Brother printer and press Next.
For example, you could call the printer “Networked Brother
Printer”.
9 Windows® will now ask you if you wish to print out a test page,
select Yes and then select Finish.
You have now finished installing the Peer to Peer Print (LPR) software.
Adding a Second Brother LPR Port
You do not re-run the install program to add a new Brother LPR port.
Instead, press the Start button, select Settings, and open the
Printers window. Click on the icon of the printer that you wish to
configure, select File from the menu bar, and then choose
Properties. Click on the Details tab and push the Add Port button.
In the Add Port dialog, select the Other radio button and then
highlight Brother LPR port. Click OK and enter the port name. The
default port name is BLP1. If you have already used this name, you
will get an error message if you try to use it again, in which case use
BLP2, etc... Once you have specified the port name, click the OK
button. You will then see the Port Properties dialog.
Enter the IP address of the printer that you wish to print to and click
OK. You should now see the port that you have just created in the
Print to the following port setting of the printer driver.
Other Sources of Information
1 Visit http://solutions.brother.com/ for more information on
network printing and for documents on the IPP protocol and how
to configure a Windows® 98/Me/2000/XP System.
2 Refer to chapter 2 of this user guide to learn how to configure
the IP address of the machine.
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5
Network Printing from
Macintosh®
5
TCP/IP Printing for Macintosh®
This chapter explains how to print from Macintosh® on a Network.
For more information on how to configure the default Quick Draw
driver on a Network, see the Quick Setup Guide included with the
machine.
Rendezvous Printing (Mac OS® 10.2.4 or greater)
Rendezvous lets you create an instant network of computers and
smart devices just by connecting them to each other.
Rendezvous support allows a Rendezvous ready printer or MFC to
automatically configure itself to work in a Mac OS® X Rendezvous
system. You do not need to manually configure any IP address or
network settings within the printer as the printer will automatically
configure itself.
Refer to the information below if you wish to learn how to configure
a Brother machine into a Mac OS® X Rendezvous environment.
Please note Brother recommends that you use version Mac OS®
10.2.4 or greater.
5 - 1 NETWORK PRINTING FROM MACINTOSH®
NC9100h_FM6.0
1 Run the Print Center software and click the Add.
2 Select Rendezvous and any Rendezvous compatible
machines will be displayed.
If you are using OS X 10.2.1, three machines are listed. Select
any one of the machine listed.
NETWORK PRINTING FROM MACINTOSH® 5 - 2
NC9100h_FM6.0
3 Click the machine and then change the Printer Model to
"Brother". The PPD files that are installed on your Macintosh are
displayed. Select the relevant PPD file.
4 The Rendezvous ready machine is displayed.
5 Click the machine and click the Make Default button to set the
printer as the default printer.The machine is now ready to print.
5 - 3 NETWORK PRINTING FROM MACINTOSH®
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Other Sources of Information
Visit http://solutions.brother.com/ for the latest information on
Rendezvous Printing for Mac OS® 10.2.4.
NETWORK PRINTING FROM MACINTOSH® 5 - 4
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6
Troubleshooting
6
Overview
This chapter describes procedures for troubleshooting problems you
may encounter with a Brother Print/Fax server, it is divided into the
following sections:
1 Installation Problems
2 Intermittent Problems
3 Protocol-Specific Troubleshooting
Installation problems
If you cannot print over the network, check the following:
1 Make sure that the machine is powered on, is on-line and ready
to print.
Verify that the machine and the configuration are good by
printing the Network configuration page. Refer to page 3-10 of
this user’s guide. If the test fails, check:
a If the LCD does not display “LAN Active” after being
connected to the network, then the network firmware settings
may be corrupted. Please refer to Step 3.
b In this event, try to restore the factory default settings of the
Print/Fax server by pressing both upper and lower narrows at
Navigation key to show Network Default menu, then press 1.
Once you have done that, switch the machine off and then on
again, and try to print out the Network configuration page.
(See Restoring the Network Settings to Factory Default, page
3-10)
6 - 1 TROUBLESHOOTING
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2 If the configuration page prints but you cannot print documents,
try the following
If none of the following steps are successful, there is almost
certainly a hardware or network problem!
a If you are using TCP/IP:
Try pinging the Print/Fax server from the host operating
system command prompt with the command:
ping ipaddress
Where ipaddress is the Print/Fax server IP address (note
that in some instances it can take up to two minutes for the
Print/Fax server to load its IP address after setting the IP
address). If a successful response is received, then proceed
to the Windows®98/Me Peer to Peer (LPR) or Internet Printing
troubleshooting section. Otherwise, proceed to step 3, and
then go to TCP/IP Troubleshooting section.
b If you are running Macintosh:
If you are using the Quick Draw driver make sure that you can
see the Print/Fax server name under the Brother Ink (IP) icon
in the Chooser. If it is visible, then the connection is good, so
proceed to the Macintosh Section. Otherwise, go to step 3.
If you use the Rendezvous function, please visit the Brother
Solutions Center web site on: http://solutions.brother.com
3 If you cannot make any of the connections in step 2, check the
following:
a Make sure the machine is powered on and on-line.
b Check the cabling, network connection, and print out a
configuration page in the Network STATISTICS information to
see if bytes are being transmitted and received.
4 If you are using a repeater or hub, make sure that SQE
(heartbeat) is turned off at the hub (if applicable). Also, if you
have a hub or multi-port repeater, verify that the hub or repeater
port is good by trying the Print/Fax server on a different port or
on the other hub or multi-port repeater.
TROUBLESHOOTING 6 - 2
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5 If you have a bridge or router located between the Print/Fax
server and host computer, make sure that the device is set up
to allow the Print/Fax server to send and receive data from the
host. For example, a bridge can be set up to only allow certain
types of Ethernet addresses to pass through (a process known
as filtering); therefore, such a bridge must be configured to allow
Brother Print/Fax server addresses. Likewise, a router can be
set up to pass only certain protocols, so be sure that the desired
protocol can be passed through to the Print/Fax server.
Intermittent Problems
If the Print/Fax server and machine start up OK, but you intermittently
have problems printing, check the following:
1 If you can print small jobs but large graphics jobs are distorted
or incomplete, make sure that you have adequate memory in
your machine and the latest printer driver installed on your
computer. The latest Brother printer drivers can be downloaded
from http://solutions.brother.com
2 Check the individual protocol troubleshooting sections in this
chapter for additional causes of intermittent printer problems.
TCP/IP Troubleshooting
If you are using TCP/IP and cannot print to the Print/Fax server and
you have checked the hardware and network as described in the
previous steps, then check the following:
It is always a good idea to try following in order to eliminate
the possibility of setup errors.
Turning off the machine and then on again,
Deleting and recreating the print server and creating a new print
queue in order to eliminate the possibility of setup errors.
6 - 3 TROUBLESHOOTING
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1 The problem may be the result of mismatched or duplicate IP
address. Verify that the IP address is correctly loaded into the
Print/Fax server (via the configuration page. Make sure that no
other nodes on the network have this address (DUPLICATE IP
ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING
PROBLEMS).
2 Make sure that the TCP/IP protocol of the Print/Fax server is
enabled.
3 If you used rarp, make sure that you started the rarp daemon on
any workstation using the rarpd, rarpd-a, or equivalent
command. Verify that the /etc/ethers file contains the
correct Ethernet address and that the Print/Fax server name
matches the name in the /etc/hosts file.
4 If you used bootp, make sure that you started the bootp daemon
on any UNIX workstation and bootp is enabled (i.e., the “#” is
removed from the bootp entry) in the /etc/bootptab file is
correctly configured.
5 Also verify that host computer and the Print/Fax server are
either on the same subnet, otherwise that the router is properly
configured to pass data between the two devices.
Windows® 98/Me Peer to Peer Print (LPR)
Troubleshooting
If you are having trouble printing on a Windows® 98/Me Peer-to-Peer
network (LPR method), check the following:
1 Make sure that the Brother LPR Port driver is correctly installed
and configured according to the “TCP/IP Printing” on page 4-5.
2 Try to turn the Byte Count on in the Configure port area of
printer driver properties.
You may find that during the installation of BLP software, the screen
that prompts you for a Port name is not displayed. This may happen
on some Windows® 98/Me computers. Press the ALT and TAB keys
to make it appear.
TROUBLESHOOTING 6 - 4
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A Appendix
A
Appendix A
General Information
You can change the configuration of your Print/Fax server using any
of the following methods.
• Brother BRAdmin Professional utility for Windows® 98/Me and
Windows® 2000/XP
• Brother Web BRAdmin Professional utility for IIS*
BRAdmin Professional utility (Recommended)
The Brother BRAdmin Professional utility can use the TCP/IP
protocol. This utility allows you to graphically manage aspects of the
network and printer. It can also be used to upgrade the firmware of
the Print/Fax server.
Web BRAdmin
The Web BRAdmin software is designed to manage all LAN/WAN
Brother network connected devices. By installing the Web BRAdmin
server software on a computer running IIS*, Administrators with a
Web browser can connect to the Web BRAdmin server, which then
communicates with the device itself. Unlike the BRAdmin
Professional utility - which is designed for Windows® systems only the Web BRAdmin server software can be accessed from any client
computer with a web browser that supports Java.
Please note this software is not included on the CD-ROM that was
supplied with your Brother product.
Please visit http://solutions.brother.com/webbradmin to learn more
about this software and to download it.
IIS* = Internet Information Server 4.0
or
Internet Information Services 5.0, 5.1
A - 1 APPENDIX
NC9100h_FM6.0
Using Services
General
A service is a resource that can be accessed by computers that wish
to print to the Brother Print/Fax server. The Brother Print/Fax server
provides the following predefined services (do a SHOW SERVICE
command in the Brother Print/Fax server remote console to see a list
of available services): Enter HELP at the command prompt for a list
of supported commands.
Service (Example)
Definition
BINARY_P1
TCP/IP binary, NetBIOS service.
TEXT_P1
TCP/IP text service (adds carriage return after
each line feed).
BRN_xxxxxx_P1
Quickdraw Driver for Mac OS® 8.6 - 9.2,
Mac OS® X 10.2.4 or greater.
Where xxxxxx is the last six digits of the Ethernet address (for
example, BRN_310107_P1).
APPENDIX A - 2
NC9100h_FM6.0
Reloading the Print / FAX Server
Firmware
General
The firmware on the Print/Fax server is stored in flash memory. This
means that you can upgrade the firmware by downloading the
appropriate update file. To get the latest firmware update, visit the
Brother Solutions web site at http://solutions.brother.com/
Some software versions that we provide will automatically
factory reset your Print/Fax server parameters. We try to
avoid doing this. However, if we add a significant new feature
to our Print/Fax server, it can result in the Print/Fax server
being factory reset.
Because of this, we STRONGLY recommend that you make a note
of the current Print/Fax server configuration before you upgrade. To
do this, print out a configuration page (Refer to this User’s Guide
Chapter 3 for information on how to print a configuration page).
There are two methods of upgrading the firmware in your Brother
Print/Fax server:
1 Use the BRAdmin Professional utility (Recommended)
2 Use another system (such as a Novell or Unix system to send
the new firmware file to the Print/Fax server).
A - 3 APPENDIX
NC9100h_FM6.0
Reloading firmware using BRAdmin Professional
utility
The BRAdmin Professional utility can be used to easily re-program
your Brother Print/Fax server.
1 Start BRAdmin Professional utility.
2 Highlight the appropriate Print/Fax server. Then press select the
Control menu and choose Load Firmware. You can select more
than one Print/Fax server by pressing CTRL+<select> or
SHIFT+<select> on each additional Print/Fax server.
There are three possible ways of sending the new software
version to the print server. For whichever method you select,
you must enter a password for the print server. The default
password for the Print/Fax server is access.
3 TFTP PUT from this host
Use this method if you have TCP/IP already installed on your
PC. BRAdmin Professional utility will use the TFTP protocol to
send the new firmware data to the Print/Fax server.
AFTER SENDING FIRMWARE TO THE MACHINE, DO
NOT TURN OFF THE MACHINE UNTIL AFTER THE
MACHINE HAS PERFORMED AN AUTOMATIC RESTART.
APPENDIX A - 4
NC9100h_FM6.0
Reloading process
During the firmware file loading process, the machine emits a series
of beeps. After the firmware update is completed, the machine will restart automatically. DO NOT TURN OFF THE MACHINE DURING
THESE PROCESSES.
If the LCD does not change after about two minutes, check to make
sure that you correctly entered all parameters and that your network
connections are good. Then power the print server/printer off and
then on again, to retry the download.
If you encounter problems upgrading the firmware and you
find that the network portion of the machine no longer
functions, call Brother Customer Service in your country.
A - 5 APPENDIX
NC9100h_FM6.0
Appendix B
Updating other machines through the Network
It is possible to program Brother machine on the network with either
settings from an already programmed machine or with data from the
Brother PC-FAX Address Book. (See Software User’s Guide chapter
6)
When Brother PC-FAX in used from a PC that has BRAdmin
Professional installed, an extra option appears in BRAdmin. By
selecting a networked machine in the BRAdmin main window and
right clicking it you will be presented with an extra option, Import
Auto Dial.
If import Auto Dial option does not appear, open the Brother
PC-FAX address book by selecting Start, Programs,
Brother, MFL-Pro Suite, PC-FAX Address Book. It is
necessary to run the address book utility to create an
address book file.
APPENDIX A - 6
NC9100h_FM6.0
When you select this option BRAdmin reads the telephone settings
from that machine (if there are any programmed) into Brother PCFAX Address Book.
Illustrated below is the Brother Address Book, on the left are OneTouch / Speed-Dial numbers read from the machine. On the right is
the Brother Address Book. It is now possible to allocate One-Touch
/ Speed-Dial numbers from the machine into the Brother Address
Book and also use members of the Brother Address Book and send
them to the machine. You can now make changes to the data in the
Brother PC-FAX Address Book and click OK.
This data is then stored in the Windows® Temp Folder and can be
used to update singular or multiple machine on the network.
Highlight singular or multiple networked Brother machine in the main
BRAdmin window by highlighting and pressing the shift key on your
keyboard. Right click the highlighted machine and press Send Auto
Dial. The new data is then sent to all the highlighted machine.
A - 7 APPENDIX
NC9100h_FM6.0
A dialog box is displayed showing the upload status of current
machine and beneath this the whole progress is displayed if updating
multiple machine.
When the process is finished a dialog box is displayed showing
which machine on the network have been updated.
APPENDIX A - 8
NC9100h_FM6.0
Appendix C
Specifications
Operating System Support
Windows® 98/98SE/Me and Windows® 2000/XP
Mac OS® 8.6-9.2 / Mac OS® 10.2.4 or greater
Protocol Support
TCP/IP (including the following)
- RARP, BOOTP, DHCP, APIPA, NetBIOS Name Resolution, WINS, DNS
Resolver, LPR/LPD, Port9100, Rendezvous, TELNET, SNMP, TFTP
Network
10/100Base-TX Ethernet Network
Network Printing
Windows® 98/Me Peer-to-Peer Printing
Windows® 2000/XP TCP/IP Printing
Macintosh® Printing (Quick Draw over TCP/IP)
Rendezvous
Network PC Fax send
Windows® 98/98SE/Me and Windows® 2000/XP
Mac OS® 8.6-9.2 / Mac OS® 10.2.4 or greater
A - 9 APPENDIX
NC9100h_FM6.0
Network Scanning
B/W Resolution (TIFF/PDF): 200x100, 200x200dpi
Color Resolution (JPEG/PDF): 150x150, 300x300, 600x600dpi
Windows® 98/98SE/Me and Windows® 2000/XP
Up to 25 clients can be connected to one machine at a time.
Computer Requirements (for drivers, BRAdmin Professional,
Peer-to-Peer software, etc.)
CPU
- Pentium 75MHz or Higher for Windows® 98/98SE
- Pentium 150MHz or Higher for Windows® Me
- Pentium 133MHz or Higher for Windows® 2000
- Pentium 233MHz or Higher for Windows® XP
RAM
- 24MB or greater (32MB recommended) for Windows® 98/98SE
- 32MB or greater (64MB recommended) for Windows® Me
- 64MB or greater (128MB recommended) for Windows® 2000/XP
For Macintosh® connection
Computer
- Ethernet ready Power Macintosh®
RAM
- 32MB or more (64MB or more recommended) for Mac OS® 8.6-9.2
- 128MB or more (160MB or more recommended) for Mac OS® X 10.2.4 or
greater
OS
- Mac OS® 8.6-9.2 / Mac OS® X 10.2.4 or greater
APPENDIX A - 10
NC9100h_FM6.0
Management Utilities
BRAdmin Professional utility
- Windows® 98/98SE/Me and Windows® 2000/XP
Web BRAdmin
- Windows® 2000 Professional/Server/Advanced Server/XP Professional
Function Table and Factory Default Settings
LEVEL LEVEL LEVEL THREE
OPTIONS
ONE
TWO
Auto/
Static/
RARP/
5.LAN 1.Setup 1.BOOT Method
BOOTP/ DHCP
TCP/IP
[000-255].[000-255].[0002.IP Address
3.Subnet Mask
4.Gateway
5.Host Name
6.WINS Config
7.WINS Server
8.DNS Server
9.APIPA
2.Setup 1.Ethernet
Misc.
2.Time Zone
OPTIONS
255].[000-255]
[000-255].[000-255].[000255].[000-255]
[000-255].[000-255].[000255].[000-255]
BRN_XXXXXX=(last 6 fig- BRN_XXXXXX
ures of Ethernet address)
(up to 15 characters)
Auto/ Static
(Primary) 000.000.000.000 (Secondary)
000.000.000.000
(Primary) 000.000.000.000 (Secondary)
000.000.000.000
On/Off
Auto/ 100B-FD/ 100B-HD/
10B-FD/ 10B-HD
GMTXXX:XX
FACTORY
DEFAULT
Auto
169.254.X.X *1
255.255.0.0 *1
000.000.000.000
BRN_XXXXXX
Auto
000.000.000.000
000.000.000.000
On
Auto
GMT-00:00
*1: The factory setting for the ‘IP Address’ and ‘Subnet Mask’ setting may be
changed by the APIPA setting.
A - 11 APPENDIX
NC9100h_FM6.0
L
INDEX
1
A
Address Book ......................A-6
APIPA ...................2-1, 2-4, 3-8
B
BINARY_P1 ........................A-2
BOOT Method ..................... 3-2
BOOTP ............................... 2-5
BRAdmin Professional
......................................2-2, 2-3
BRN_xxxxxx_P1 .................A-2
Brother LPR Port ..........4-6, 4-7
Brother Peer to Peer Software
............................................. 4-5
D
DHCP ...........................2-1, 2-4
DNS Server ......................... 3-8
E
Ethernet .............................. 3-9
F
Factory Default ........ 3-10, A-11
Firmware .............................A-3
Flash memory .....................A-3
G
Gateway .......................1-3, 3-6
H
Host Name .......................... 3-6
I
LAN .....................................3-1
LAN Server ..........................4-1
M
Macintosh Printing ...............5-1
N
Network Configuration List
...........................................3-10
Network Printing ..................4-1
Node name ..........................1-3
Notification message ...........3-9
O
OS/2 Warp Server ...............4-1
P
password .............................4-4
PC-FAX ...............................1-6
Peer-to-Peer ........................1-4
PhotoCapture Center ..........1-6
Ping .....................................8-2
Print/Fax Server ..................1-1
Printing ................................1-6
Protocol ...............................1-1
Q
Quick Draw ..........................5-1
R
RARP ..................................2-5
Relay Domain ......................3-9
Reload ................................ A-3
Rendezvous ........................5-1
RFC 1001 ............................2-4
IBM LAN Server .................. 4-1
IIS ........................................A-1
IP Address ...................1-2, 3-5
INDEX I - 1
NC9100h_FM6.0
S
Scanning ............................ 1-6
Server Password ................ 4-1
Subnet Mask ...................... 3-5
Subnet mask ...................... 1-2
T
TCP/IP ......................... 1-1, 3-2
TCP/IP Printing ................... 4-5
TCP/IP protocol .................. 2-1
TEXT_P1 ............................ A-2
TFTP PUT .......................... A-4
Time Zone .......................... 3-9
W
Warp Server ....................... 4-1
Web BRAdmin .................... A-1
Windows Printing (2000/XP)
............................................ 4-2
Windows Printing (98/ME) .. 4-5
WINS Configuration ............ 3-6
WINS Server ...................... 3-7
I - 2 INDEX
NC9100h_FM6.0
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