Yealink SIP-T27P Quick Start Guide

Yealink IP Phone
SIP-T27P
T27P
Quick Start Guide (V81.70)
www.yealink.com
Applies to firmware version 45.81.0.15 or later.
Packaging Contents
The following items are included in your package. If you find anything missing, contact your system
administrator.
Handset Cord
IP Phone
Ethernet Cable
(1.5m CAT5E UTP Cable)
Handset Quick Start Guide
Power Adapter
（Optional）
Stand
Wall Mount Bracket
（Optional）
Note: We recommend that you use the accessories provided or approved by Yealink. The use of unapproved
third-party accessories may result in reduced performance.
Assembling the Phone
1. Attach the stand, as shown below:
A
B
Desk Mount Method
Note: You can also mount the phone to a wall. For more information on how to attach the wall mount bracket,
refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones.
2. Connect the handset and optional headset, as shown below:
Wireless Headset Adapter EHS36
Note: The headset or wireless headset adapter EHS36 should be purchased separately.
The EXT port can also be used to connect the expansion module EXP20. For more information on how to
use the EHS36 and EXP20, refer to Yealink EHS36 User Guide and Yealink EXP20 User Guide.
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3. Connect the network and power, as shown below:
You have two options for network and power connections. Your system administrator will advise you which one
to use.
PC Connection
(Optional)
Power Adapter
(DC 5V)
PC
A
AC Power Option
B
PoE ( Power over
Ethernet ) Option
PC
PC Connection
(Optional)
IEEE 802.3af compliant
PoE Hub/Switch
Note: The IP phone should be used with Yealink original power adapter (5V/1.2A) only. The use of the
third-party power adapter may cause the damage to the phone. If you are connecting a PC to your phone,
we recommend that you use the Ethernet cable provided by Yealink.
If inline power (PoE) is provided, you don’t need to connect the power adapter. Make sure the hub/switch
is PoE-compliant.
Startup
After the IP phone is connected to the network and
supplied with power, it automatically begins the
initialization process. After startup, the phone is ready
for use. You can configure the phone via phone user
interface or web user interface.
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Configuring Your Phone
Configuring via web user interface
Accessing the web user interface:
1. Press the OK key when the phone is idle to obtain the IP address of the phone.
2. Open a web browser on your computer, enter the IP address into the address bar (e.g., "http://192.168.0.10"
or "192.168.0.10") and then press the Enter.
3. Enter the user name (default: admin) and password (default: admin) in the login page and click Confirm.
Network Settings: Click on Network->Basic->IPv4 Config
You can configure the network settings in the following ways:
DHCP: By default, the phone attempts to contact a DHCP server in your network to obtain its valid network
settings, e.g., IP address, subnet mask, gateway address and DNS address.
Static IP Address: If your phone cannot contact a DHCP server for any reason, you need to configure the IP
address, subnet mask, gateway address, primary DNS address and secondary DNS address
for the phone manually.
Note: The IP phone also supports IPv6, but IPv6 is disabled by default.
The wrong network settings may result in the inaccessibility of your phone and may have an impact on the
network performance. Contact your system administrator for more information.
Account Settings: Click on Account->Register->Account X (X=1,2,3,4,5,6)
Parameters of the account:
Register Status:
It shows the register status of the current account.
You can select Enabled/Disabled to enable/disable the account.
Line Active:
Label:
Display Name:
User Name:
Register Name:
Password:
Server Host:
It is shown on the LCD screen to identify the account.
It is shown as caller ID when placing a call.
It is provided by ITSP for registration (required).
It is an authenticated ID for authentication provided by ITSP (required).
It is provided by ITSP for registration (required).
It is provided by ITSP for registration (required).
Register status icons on the LCD screen:
Registered
Registering
Register Failed
Note: Check with your system administrator if any error appears during the registration process or a specific
configuration is required for your registration.
Configuring via phone user interface
Network Settings:
Press the Menu soft key when the phone is idle, select Settings->Advanced Settings (default password:
admin)->Network->WAN Port/VLAN/Web Server/802.1x/VPN/LLDP/CDP/NAT to configure the network.
Account Settings:
Press the Menu soft key when the phone is idle, select Settings->Advanced Settings (default password:
admin)->Accounts to configure the account.
Note: For more information on account parameters, refer to Configuring via web user interface above.
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Basic Call Features
Placing a Call
Using the handset:
1. Pick up the handset.
2. Enter the number, and then press the Send soft key.
Using the speakerphone:
.
1. With the handset on-hook, press
2. Enter the number, and then press the Send soft key.
Using the headset:
1. With the headset connected, press
to activate the headset mode.
2. Enter the number, and then press the Send soft key.
Note: During a call, you can alternate between the headset, hands-free speakerphone and handset modes by
pressing the HEADSET key, the Speakerphone key or by picking up the handset. Headset mode requires
a connected headset.
Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press
.
Using the headset:
Press
.
Note: You can reject an incoming call by pressing the Reject soft key.
Ending a Call
Using the handset:
Hang up the handset or press the EndCall soft key.
Using the speakerphone:
Press
or the EndCall soft key.
Using the headset:
Press the EndCall soft key.
Redial
Press
to enter the Placed Calls list, press
or the Send soft key.
Press
or
to select the desired entry, and then press
twice when the phone is idle to dial out the last dialed number.
Call Mute and Un-mute
Press
to mute the microphone during a call.
Press
again to un-mute the call.
Call Hold and Resume
To place a call on hold:
Press
or the Hold soft key during an active call.
To resume the call, do one of the following:
If there is only one call on hold, press
or the Resume soft key.
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If there is more than one call on hold, press
Resume soft key.
or
to select the desired call, and then press
or the
Call Transfer
You can transfer a call in the following ways:
Blind Transfer
1. Press
or the Tran soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press
or the Tran soft key.
Semi-Attended Transfer
1. Press
or the Tran soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
3. Press
.
or the Tran soft key when you hear the ring-back tone.
Attended Transfer
1. Press
or the Tran soft key during an active call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press
.
3. Press
or the Tran soft key when the second party answers.
Call Forward
To enable call forward:
1. Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
2. Select the desired forward type:
Always Forward----Incoming calls are forwarded unconditionally.
Busy Forward----Incoming calls are forwarded when the phone is busy.
No Answer Forward----Incoming calls are forwarded if not answered after a period of time.
3. Enter the number you want to forward to. For No Answer Forward, press
ring time to wait before forwarding from the After Ring Time field.
or
to select the desired
4. Press the Save soft key to accept the change.
Call Conference
1. Press
or the Conf soft key during an active call. The call is placed on hold.
2. Enter the number of the second party, and then press the Send soft key.
3. Press
or the Conf soft key again when the second party answers. All parties are now joined in the
conference.
4. Press the EndCall soft key to disconnect all parties.
Note: You can split the conference call into two individual calls by pressing the Split soft key.
Speed Dial
To configure a speed dial key:
1. Press the Menu soft key when the phone is idle, and then select Features->DSS Keys.
2. Select the desired DSS key, and then press the Enter soft key.
3. Select Speed Dial from the Type field, select the desired line from the Account ID field, enter a label in the
Label field and then enter the number in the Value field.
4. Press the Save soft key to accept the change.
To use the speed dial key:
Press the speed dial key to dial out the preset number.
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Voice Message
Message waiting indicator on the idle screen indicates that one or more voice messages are waiting at the
message center. The power indicator LED slowly flashes red and the MESSAGE key LED lights up.
To listen to voice messages:
1. Press
or the Connect soft key.
2. Follow the voice prompts to listen to your voice messages.
Customizing Your Phone
Call History
1. Press the History soft key when the phone is idle, press
or
2. Select an entry from the list, you can do the following:
Press the Send soft key to call the entry.
Press the Delete soft key to delete the entry from the list.
to scroll through the list.
If you press the Option soft key, you can also do the following:
Select Detail to view detailed information about the entry.
Select Add to Contact to add the entry to the local directory.
Select Add to Blacklist to add the entry to the blacklist.
Select Delete All to delete all entries from the list.
Contact Directory
To add a contact:
1. Press the Directory soft key when the phone is idle, and then select All Contacts.
2. Press the Add soft key to add a contact.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4. Press the Add soft key to accept the change.
To edit a contact:
1. Press the Directory soft key when the phone is idle, and then select All Contacts.
2. Press
or
to select the desired contact, press the Option soft key and then select Detail from the
prompt list.
3. Edit the contact information.
4. Press the Save soft key to accept the change.
To delete a contact:
1. Press the Directory soft key when the phone is idle, and then select All Contacts.
2. Press
or
to select the desired contact, press the Option soft key and then select Delete from the
prompt list.
3. Press the OK soft key when the LCD screen prompts “Delete selected item?”.
Note: You can add contacts from call history easily. For more information, refer to Call History above.
Volume Adjustment
Press
during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press
when the phone is idle or ringing to adjust the ringer volume.
Ring Tones
1. Press the Menu soft key when the phone is idle, and then select Settings->Basic Settings->Sound->
Ring Tones.
2. Press
or
to select Common or the desired account and then press the Enter soft key.
3. Press
or
to select the desired ring tone.
4. Press the Save soft key to accept the change.
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About us
Founded in 2001, Yealink, a leading provider of VoIP Phone and IP communication solutions, has been focusing on
VoIP products characterized by reliable quality, easy deployment and affordable price for more than a decade. Today,
customers from over 140 countries rely on Yealink as the backbone of global collaboration to extend the value of
network communications.
More about Yealink
Since 2001, Yealink has continued to develop state-of-the art, hi-tech VoIP communication terminals that include IP
video phones, IP phones and USB phones. With a worldwide market in more than 140 countries, the company has also
established a first-class international service network.
Our priorities are quality, functionality, ease-of-use, customer support and competitive pricing. To provide new
solutions for the future in this fast-evolving sector, Yealink’s large, talented and highly-experienced VoIP R&D team is
totally committed to the pursuit of excellence.
To date, we have passed more than 80 interoperability tests and meet certification requirements set by leading VoIP
system and platforms. Yealink works in close partnership with T-Mobile, Telefonica, Portugal Telecom and other leading
telecommunication service providers.
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YEALINK(XIAMEN) NETWORK TECHNOLOGY CO.,LTD.
Web: www.yealink.com
Addr: 309, 3th Floor, No.16, Yun Ding North Road, Huli
District, Xiamen City, Fujian, P.R. China
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TECHNOLOGY CO.,LTD.All rights reserved.