The unDX2IO+ Dante Wallplate is a cost-effective XLR I/O wall-plate solution featuring two balanced mic/line XLR inputs, two balanced XLR line outputs, and two balanced line inputs on de-pluggable connectors on the side of the unit. All inputs and outputs can be used simultaneously and all audio channels are available separately on the Dante network. The unit is designed to fit into all dual gang US junction boxes, mud rings, and old work brackets. It is PoE enabled, so all connectivity, including power, control, and data, is provided by a single CAT-5/6 cable. The unDX2IO+'s size and I/O density make it easy to put Dante connectivity wherever it’s needed.
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4 x 2 unDX2IO+
Wallplate
User Manual
Date 07/13/2017
Revision 01_a
Attero Tech, LLC
1315 Directors Row, Suite 107, Ft Wayne, IN 46808
Phone 260-496-9668 • Fax 260-496-9879 www.atterotech.com
614-00036
unDX2IO+
User Manual
IMPORTANT SAFETY INSTRUCTIONS
The symbols below are internationally accepted symbols that warn of potential hazards with electrical products.
This symbol, wherever it appears, alerts you to the presence of un-insulated dangerous voltage inside the enclosure -- voltage that may be sufficient to constitute a risk of shock.
This symbol, wherever it appears, alerts you to important operating and maintenance instructions in the accompanying literature. Please read the manual.
1. Read these instructions.
2. Keep these instructions.
3. Heed all warnings.
4. Follow all instructions.
5. Do not use this apparatus near water.
6. Clean only with a dry cloth.
7. Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
8. Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.
9. Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding type plug has two blades and third grounding prong. The wider blade or the third prong is provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.
10. Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the apparatus.
11. Only use attachments/accessories specified by Attero Tech
12. Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus.
13. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over.
14. Unplug this apparatus during lightning storms or when unused for long periods of time.
15. Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.
16. This apparatus shall be connected to a mains socket outlet with a protective earthing connection.
17. When permanently connected, on all-pole mains switch with a contact separation of at least 3mm in each pole shall be incorporated in the electrical installation of the building.
18. If rack mounting, provide adequate ventilation. Equipment may be located above or below this apparatus but some equipment (like large power amplifiers) may cause an unacceptable amount of hum or may generate too much heat and degrade the performance of this apparatus,
TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS APPARATUS TO RAIN OR MOISTURE.
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LIMITED TWO YEAR WARRANTY
The equipment is warranted for two year from date of purchase from Attero Tech, LLC against defects in materials or workmanship. This warranty does not cover equipment which has been abused or damaged by careless handling or shipping. This warranty does not apply to used or demonstrator equipment. Should any defect develop, Attero Tech, LLC will, at our option, repair or replace any defective parts without charge for either parts or labor. If Attero Tech, LLC cannot correct the defect in the equipment, it will be replaced at no charge with a similar new item. Attero Tech, LLC will pay for the cost of returning your equipment to you. This warranty applies only to items returned to Attero Tech, LLC, shipping costs prepaid, within two year from the date of purchase. This Limited Warranty is governed by the laws of the State of
Indiana. It states the entire liability of Attero Tech, LLC and the entire remedy of the purchaser for any breach of warranty as outlined above. NEITHER ATTERO TECH, LLC NOR ANYONE INVOLVED IN THE PRODUCTION OR DELIVERY OF THE
EQUIPMENT SHALL BE LIABLE FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL, OR INCIDENTAL DAMAGES ARISING
OUT OF THE USE OR INABILITY TO USE THIS EQUIPMENT EVEN IF ATTERO TECH, LLC HAS BEEN ADVISED OF THE POSSIBILITY
OF SUCH DAMAGES. IN NO EVENT SHALL THE LIABILITY OF ATTERO TECH, LLC EXCEED THE PURCHASE PRICE OF ANY
DEFECTIVE EQUIPMENT.
This warranty gives you specific legal rights. You may have additional legal rights which vary from state to state.
Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules and EN55022. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at their own expense.
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Contents
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1 – Overview
The unDX2IO+ Dante
TM
Audio Interface is a cost effective XLR‐ IO wall plate solution. The unDX2IO+ features two balanced mic/line XLR inputs, two balanced XLR line outputs, and a further two balanced line inputs on de-pluggable connectors on the side of the unit. All inputs and outputs can be used simultaneously and all audio channels are available separately on the Dante network. The unDX2IO+ is designed to fit into all dual gang US junction boxes, mud rings, and old work brackets. The unDX2IO+ is PoE enabled, so all connectivity (power, control and data) is provided by a single CAT‐ 5/6 cable. The unDX2IO+’s size and I/O density make it easy to put Dante connectivity wherever it’s needed.
Figure 1 - unDX2IO+ Front Panel
1.1 – What’s in the Box
The unDX2IO comes supplied with the following o unDX2IO+ device o
Mounting kit o
Decora plate o
6-position depluggable terminal block
1.2 – Optional Extras
The following are available as options for the unDX2IO+ and that may be ordered separately: o unAX2I - Passive Dual XLR-F single gang Decora wall plate - P/N: 900-00204-01
(Comes with 3-gang Decora cover plate).
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2 – Device Installation unDX2IO+
User Manual
1 Power/ ID LED
2 2 x Mic/Lin Balanced audio inputs on XLR
3 2 x Balanced Line Audio outputs on XLR
4 2 x Balanced Line inputs on De-pluggable terminal block
5 Dante / Control / PoE Port
*Note: The unDX2IO+ has a label on the front of the metal housing at the top that shows the devices MAC address. This is important for initial device identification as these digits make up part of the devices default network name that is shown
when the device is detected by Dante Controller. The MAC address is also given on the back of the unit.
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2.1 – Mounting
A typical installation will involve mounting the wall plate into a pre mounted wall box or mounting bracket. Before starting, make sure the wall box where the unDX2IO+ is to be installed is pre-wired with a suitable cable back to a PoE-enabled network switch or mid-span injector. If a mid-span injector is being used, the cable should be connected to the port that supplies both Ethernet and power (refer to the devices manual if unsure which port is which).
Attach the network cable from the switch/mid-span injector to the Dante port of the Dante unDX2IO+. If the switch or mid-span injector is already running and PoE is enabled, the unit should power up and the green ID LED on the front of the device should turn on.
With the cable attached, carefully place the unDX2IO+ into the wall box taking care to not trap the cabling. Once full in place, secure it with the screws provided. Once the unit is secured in the wall box, fit the Decora plate and secure it with the screws provided with it.
The figure below shows the installation of the companion passive XLR audio input plate and the unDX2IO+.
Figure 2 - unDX2IO+ Installed with unAX2I (Rear View)
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Figure 3 - Dimensioned Drawing
*Note: 2D and 3D CAD models can be downloaded from the Attero Tech website. Please contact Attero Tech for any further product related information that is not accessible on the website.
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2.2 – Error Reporting
The unDX2IO+ is equipped with error reporting features. Upon power up, the front panel power LED will briefly light red and then change to green if the device boots successfully. If the LED remains on solid red, this indicates a device failure.
If power cycling the unit does not correct this problem, contact Attero Tech technical support.
2.3 – Hardware Connections
The unDX2IO+ provides balanced audio outputs to external analog audio equipment. Refer to the following diagrams and instructions for connecting different types of audio devices to the outputs of the unDX2IO+. Professional grade audio cabling is recommended to achieve the best audio performance throughout the system.
2.3.1 – Balanced Output to a Balanced Input
Balanced Output
Terminal Block Plug
XLR-M
GND
-
+
Pin 1
Pin 3
Pin 2
1
3
2
Balanced Output
Terminal Block Plug
3-Wire Cable
TRS Plug
GND
1
3
2
-
Ring
2.3.2– Unbalanced Output to an Balanced Input
3-Wire Cable Balanced Input
Terminal Block Plug
+
TS Plug
Tip
-
Sleeve
GND
2-Wire Cable
RCA Plug
Tip
Sleeve
Balanced Input
Terminal Block Plug
+
-
GND
2-Wire Cable
Figure 5 – Unbalanced Wiring Guide
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2.4 – Factory Reset
The unD6IO has a factory reset option. Using it will reset all the devices parameters back to their factory defaults including all the Dante settings such as device name, channel names as well as the device settings such as input select. The devices
IP address mode is also reset back to getting a dynamic IP.
Access to the factory reset button is through a small circular hole on the underside of the unit, next to the ventilation cutouts.
To use the factory reset, insert a small screwdriver or paperclip into the hole to activate the factory reset switch. There should be a noticeable
“click” when it’s activated. Hold the switch in for 5 to 10 seconds then release. If the factory reset was successful, the unit will actually reset indicated by the power LED will turning red.
*Note: If the Dante lock is active, the Dante settings WILL NOT be changed during a factory reset.
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3 – Device Configuration
Certain 3rd party manufacturers provide audio routing functionality from within their own configuration application.
Check the applications manual/help or contact the manufacturer in question to see if this is supported. If not supported by a 3 rd
party tool, the audio routing may be carried out using Audinate’s Dante Controller. Dante Controller can be obtained from the Audinate website ( www.audiante.com/ ) and is available for both Mac and PC. Instructions on how to use this application and about setting up routes on a Dante network can also be found on Audinate’s website.
*Note: When using Dante controller, the unDX2IO+ will be shown using a default device name of “unDX2IO-######” where
‘######’ is the last six characters of the devices MAC address.
3.1 – IP Address Setup
********************************************************* IMPORTANT *****************************************************
Failure to correctly configure IP addresses will not allow an unDX2IO+ device to correctly authenticate in the unIFY Control
Panel software and while it will show up in Dante Controller, the devices parameters will not be available , the input and output channels also won’t be visible and routing of audio to and from the device will not be possible.
*****************************************************************************************************************************
In order to configure an unDX2IO+, both to set up internal parameters and also setup audio routing, the PC/Mac will need to be able to communicate with the devices over the network. While all Dante devices will be discovered regardless of the
IP address setup on the PC or Mac, communication can only occur if the PC/Mac and the device have compatible IP addresses.
By default, the unDX2IO+ is set to get a dynamic IP address. As with all Dante devices, if the unDX2IO+ does not find a
DHCP server to retrieve an IP address from, it will give itself an local link address sometimes also known as an automatic private IP address (APIPA) instead. A local link IP address is always in the range 169.254.x.y.
To ensure communication, the PC/Mac can either be set to get a dynamic IP address, or be given a static IP address in the range 169.254.x.y. The PC may require a restart if its IP address is changed for the change to take effect.
In some applications, IP addresses of devices may need to be set to something specific and that can be done once initial communication has been established. Bear in mind however that if a static IP address is assigned to a device and that static IP address is in a different range to the IP it was previously using to communicate with the PC/Mac, the PC/Mac will lose communication with the device until such time as the PC/Mac IP address is also changed to an IP in range of the devices new IP address.
Further information on IP setup for an audio system using Dante can be found in the FAQ’s on the Audinate website
( https://www.audinate.com/resources/faqs ).
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3.2 – Software Control
The unDX2IO+ device parameters such as preamp control and input switching are fully supported in Attero Tech's unIFY
Control Panel software (V2.2 or later). Refer to the Help documentation within the unIFY application for support.
3.3 – 3
rd
Party Control
The unDX2IO+ supports 3 rd
party control allowing external system to manage the unDX2IO+’s settings such as phantom power, mic/line gain options and control of presets.
There are two control interface types available for the unDX2IO+. The first type is a Dante proprietary interface (-C) which is typically used by devices already that have built-in support for Attero Tech devices. The second type supports a 3 rd party UDP interface (-U) and is available to anyone to use with any device capable of sending and receiving UDP messages.
Information on the commands the unDX2IO+ supports as well as details of how to use the 3 found in the unIFY 3 rd rd
party UDP interface can be
party Software API document, available from the registered users section of the Attero Tech website
(Go to www.atterotech.com
and click on the log-in option).
3.4 – Control Interface Type
The type of control interface a specific unDX2IO+ supports is defined by the Dante firmware it has been loaded with.
Refer to the Help documentation within the unIFY Control Panel software for details on how to determine the control interface type that your device actively supports.
A devices initial control interface is chosen when ordering the unit. However, it can be easily changed though once the unit is in the field by updating the device’s Dante firmware. The tools and necessary firmware files for updating a device’s control interface can be obtained from the registered users section of the Attero Tech website (Go to www.atterotech.com
and click on the log-in option). The firmware files have an extension .DNT (otherwise known as “donut” files) and there is one for each control interface type.
3.4.1 – Using the Command interface
In order to make use of the control interface, regardless of type, the unDX2IO+ and the controlling device need to be on the same physical subnet and need to have IP addresses in the same range. The control devices should then be able to converse with the unDX2IO+ without any further configuration necessary.
If control device is on a separate network to keep the Dante traffic separate, remote control of the unDX2IO+ can still be achieved by using Attero Tech’s CommandHub product (see the Attero Tech website for more details).
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3.5 – ARCHITECTS & ENGINEERS SPECIFICATION
The Dante wall plate interface shall provide two XLR balanced mic/line level analog inputs, two XLR balanced line level outputs on the front panel and two balanced line inputs accessible on the side of the unit’s depluggable terminal block connector.
Each XLR input shall have selectable gain options of 0dB, +25 dB and +40dB with a selectable input pad to accommodate up to +20dBu line level inputs. The inputs shall have +48V phantom power. Input gain and phantom power shall be selectable via software.
The internal analog to digital conversions shall be performed at 24-bit resolution with a 44.1khZ or 48kHz sampling rate.
The Dante interface shall receive power over the Ethernet cable from an IEE802.3af PoE compliant network switch or midspan injector. The Dante interface shall be in-wall mounting in a standard US dual gang junction box.
The Dante interface shall be compatible with Attero Tech unIFY software for flexible control and monitoring in systems applications. The Dante interface shall be compliant with the RoHS directive. The Dante interface shall be compliant with
FCC Part 15 Class A, and CE (E60950 and EN55022 Class A) requirements.
The unit shall be the Attero Tech unDX2IO+.
3.6 – Device Specifications
Audio Inputs: Dante Network:
Input Type:
Gain:
Input Impedance:
Maximum
Levels:
Phantom Power:
Audio Outputs:
Output Type:
Output Gain
Maximum output level:
Audio Performance:
EIN
Output Noise:
System THD:
Input
Balanced and RF filtered 3pin depluggable
-18dB, -3dB, +25dB, +40dB, software selectable
>1.8K ohms at any gain setting
+20dBu @ 0dB w/ -15dB Pad
+5dBu @ 0dB gain,
-22dBu@ +25dB gain,
-38dBu @ +40dB gain
+48V, software selectable
Balanced line level with automatic muting on loss of
Dante signal
0dB
+20dBu
-115bBu (+40dB gain)
<-85dBu @ 0dB gain
<0.05% at any gain, input signal 3dB below maximum
Physical Level:
Connector:
Supported
Rates
Sample
Standard Ethernet
Single RJ-45
Cable Quality: CAT-5e or better
Transmission Speed: 100 Mbps
44.1kHz
48kHz
Minimum Dante
Network Latency
Power Requirements
1ms
PoE
Power Consumption
Cable Quality:
Physical Dimensions
Width
802.3af compliant
PoE
< 5W Max
CAT-5e or better
Height
Depth
Weight
3.54"
4.2"
2"
0.6 lbs.
Product Compliance
FCC CFR 47 Parts 15B Class A, EN55011
ICES-003
CE (EN55022 / EN55024)
RoHS
REACH
PD
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APPENDIX A – Reference Documents
The following table lists the relevant reference documents.
Document Title unIFY 3 rd
Party Software API
Dante Firmware Update Quick Start unDX2IO+
User Manual
Location
Registered users area on website
Registered users area on website
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Key Features
- 2 Balanced Mic/Line XLR Inputs
- 2 Balanced XLR Line Outputs
- 2 Balanced Line Inputs on De-pluggable Connectors
- Dual Gang US Junction Box Mounting
- PoE Enabled
- Dante Network Connectivity
- unIFY Control Panel Software Support
- 3rd Party Control Support
- Factory Reset Option
