Below you will find brief information for e-AmBiz. This guide will help you navigate through the e-AmBiz Online Banking platform and how to make payments via GIRO, RENTAS, SWIFT or IFT. It also includes information on how to create a payment template and manage your day-to-day transactions.
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Version: 25.05.2016
e-AmBiz User Guide
INTRODUCTION e-AmBiz is your Online Banking facility that keeps you up to date on your company’s account status. It also gives you the control you need to manage your day-to-day transactions around the clock. No matter where you are, or what time of day or night, e-AmBiz allows you to:
• Check balances and account activity
• Make payments via GIRO, RENTAS, SWIFT or IFT
• Make transfers to AmBank accounts
• Create payment template for ready transaction
To ensure the highest protection is available to you, every user will be provided with a token device. The user can then login to e-AmBiz with their Login ID and the dynamic Response generated by the token device. This makes passwords random and difficult to decipher.
Page 1 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ABOUT THE TOKEN
Token Based Users are authenticated using a Two-Factor Authentication token which is activated by a Personal Identification Number (PIN), in addition to your
Login ID. Each time you enter your Login ID, a Challenge will be provided. A
Response to the Challenge has to be generated from a Safeword® token device that is assigned to your Login ID. The Challenge will be refreshed every 50 seconds to prevent fraudulent use of expired Response.
Manufacturing warranty of 5 years.
Contact +603 2381 8800 or email to: [email protected]
TIPS!
By entering 3 times of incorrect PIN, display panel of the Token will show
BAD PIN. Please do not turn off the Token. Retry again when the Token turn off automatically after 1 minute. If continually entering the wrong pin, the token will turn off automatically after exponentially of minutes e.g. 1, 2, 4, 8 minutes.
Page 2 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
CHANGE OF PIN
Kindly change the PIN for your token by following below steps:
Step
1
Turn on your Token by pressing the
ON
button.
Step
2
Once Token is turned on, the Token display panel will show
ENTR PIN
. Enter your 6 digit
Token Personal Identification Number (PIN*).
*You will find your initial PIN in the PIN Mailer envelope given to you.
Step
3
Step
4
Token display panel will show
NEW PIN
. You are required to change the initial PIN assigned by
AmBank for the Token to a new PIN. Enter your new 6 digit PIN into the Token.
Re-enter your new 6 digit PIN* to confirm your
PIN.
*Please note that the Token will require you to change the PIN after every 128th use.
Step
5
Once Token PIN is successfully changed, the display panel of the Token will show
SUCCESS
followed by
CHALLNG?
Page 3 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
STEPS TO LOG IN TO e-AmBiz
To log in to e-AmBiz, you may follow below steps:
Step
Step
1
2
Enter URL www.ambankgroup.com
Select e-AmBiz to proceed.
.
If this page doesn't appear, please turn off Pop-up Blocker.
Go to Internet Explorer Menu Bar and click Tools. Then go to Pop-up Blocker and click “Turn off Pop-up Blocker”.
Click on the
Security Tips
to review the guide to:
• Steps to Authenticate Website
• Easy Ways Protecting Yourself
• Email Security Tips
• How do we Safeguard e-AmBiz User
Page 4 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
STEPS TO LOG IN TO e-AmBiz
Below steps continued from the previous page:
Step
3
(cont’d)
Enter your login ID at the Login ID field. Your
Login ID is written behind the token.
TIPS!
Do not press ENTER or TAB at this point.
Step
4
Turn on your token by pressing the
ON
button.
Step
5 Enter PIN of the token.
Step
6
Step
7
Text
CHALLNG?
shall appear upon entering the correct PIN.
Click at the
Response
field. Challenge Number will be displayed.
Page 5 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
Challenge Number will automatically refresh after 60 seconds. Failure to input a response after 50 seconds will be considered as invalid login. 3 times invalid response will cause the
Login ID will be blocked and you will need to call our helpdesk.
e-AmBiz User Guide
STEPS TO LOG IN TO e-AmBiz
Below steps continued from the previous page:
Step
8
(cont’d)
Key-in the Challenge Number displayed on e-
AmBiz screen into the Token
Step
9
Click the
Ent
button on the token to generate the Response Code.
TIPS!
How to read the Response Code: Any similar character between a number and alphabet should be read as number. Displayed code should be read as:
Step
10 Key-in the generated Response Code from the
Token into
Response
field on e-AmBiz login screen and click on
Login
button to login to e-
AmBiz.
Page 6 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ACCOUNT STATEMENT AND INQUIRY
For account balance summary, you may follow below steps:
Once logged in, you will see the landing page of e-AmBiz (see snapshot for example):
Select ‘Account
Balance’ from the dropdown field, Report
Type
Select the account number that you wish to view
2
3
Click
Submit
button
4
Click on the
Account
Statement
menu and then
Current Account
1
Page 7 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ACCOUNT STATEMENT AND INQUIRY
Below steps continued from the previous page:
Lastly, you will see your account balance summary displayed
(see snapshot for example):
Below table shows the definitions for the terms found in your account balance summary :
NO ITEMS DEFINITIONS
1
2
3
4
5
6
Ledger Balance:
Balances include all debit and credit item(s) that have been posted into the account todate. Ledger Balance includes Total Local Cheque Float. It does not include overdraft facilities approved by AmBank and other floats.
• Ledger Balance = Current Balance + Total Local Float
Current Balance:
Your company’s own funds. It does not include overdraft facilities approved by AmBank,
Local Cheques (“Total Local Float”) and Outstation Cheques (“Total Other Float”) that have not been cleared.
Available
Balance:
Available funds that can be used immediately, including available overdraft facilities approved by AmBank.
Total Overdraft:
Approved overdraft facilities provided by AmBank. This is not applicable if your company did not apply for overdraft facilities.
Overdraft facilities that have been used up to statement date.
Utilised
Overdraft:
Available
Overdraft:
Balance of un-utilised overdraft approved by AmBank.
(cont’d)
Page 8 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ACCOUNT STATEMENT AND INQUIRY
(cont’d)
Below definition table continued from the previous page:
NO
7
10
11
8
9
12
13
14
15
16
ITEMS
LC Float 1:
LC Float 2:
LC Float 3:
LC Float > 3:
DEFINITIONS
Local Cheques deposited to be cleared in ONE calendar day. Once the
Local Cheque is cleared, the funds will be available under the Available
Balance
Local Cheques deposited to be cleared in TWO calendar days.
Local Cheques deposited to be cleared in THREE calendar days.
Local Cheques deposited to be cleared after THREE calendar days.
Total LC Floats:
Total Local Cheques deposited.
• Total LC Float = LC Float 1 + LC Float 2 + LC Float 3 + LC Float > 3
Other Float 1:
Outstation Cheques, Money Order and Postal Order deposited to be
Other Float 2:
cleared in ONE calendar day. Once the cheque is cleared, the funds will be available under the Available Balance.
Outstation Cheques, Money Order and Postal Order deposited to be cleared in TWO calendar days.
Outstation Cheques, Money Order and Postal Order deposited to be
Other Float 3:
cleared in THREE calendar days.
Other Float > 3:
Outstation Cheques, Money Order and Postal Order deposited to be
Total Other
Float:
cleared after THREE calendar days.
Total of Outstation Cheques, Money Orders and Postal Orders deposited.
• Total OC Float = OC Float 1 + OC Float 2 + OC Float 3 + OC Float > 3
Page 9 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ACCOUNT STATEMENT AND INQUIRY
For account activity, you may follow below steps:
Once logged in, you will see the landing page of e-AmBiz
(see snapshot for example):
Select ‘Account
Activity’ from the dropdown field, Report
Type
Select the period of the report that you would like to generate.
Click
Submit
button
5
3
2
4
Select the account number
Click on the
Account
Statement
menu and then
Current
Account
(cont’d)
1
Page 10 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
ACCOUNT STATEMENT AND INQUIRY
Below steps continued from the previous page:
7
Lastly, you will see your account activity displayed
(see snapshot for example):
6
(cont’d)
Click on the
button if you would like to print the hardcopy of your statement.
8
Click on the dropdown button and select the format you prefer for statement download in softcopy.
Below table shows the definitions for the terms found in your account activity :
NO ITEMS DEFINITIONS
1
Date:
2
Description:
3
BankRef:
4
CustRef:
5
ChqNo.:
6
Debits:
7
Credits:
8
Balance:
Transaction Date.
Type of transaction.
Bank’s reference number for the transaction.
Customer’s reference number for the transaction.
Cheque Number.
Payment out from this account.
Deposits coming in to this account.
Ledger Balance.
Page 11 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT TEMPLATE (MAKER ROLE)
You may follow below steps when creating payment template with MAKER role.
B
Choose your payment mode from the dropdown field,
Payment Mode
Category*
A
PAYMENT TEMPLATE allows the user to create a standard template for repetitive and
homogeneous transactions to the same party.
Click on the
PI Template
Enquiry
menu and then
Add
Page 12 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT TEMPLATE (MAKER ROLE)
Click on the dropdown arrow in
Ordering
Party
field & list of Company
Registration
Number will be displayed.
Click on the dropdown arrow in
Debit
Account No.
field & choose the account number for debiting.
3
4
1
5
Key in
Template
Code (max
16 char.)
6
(cont’d)
2
Key in beneficiary details; Name,
Account
Number
Click on the dropdown arrow in
Access
Type
& choose the type of access for the template.
Access Type:
• Global - All users from the company are able to access the template.
• Private - Only user who created the template is able to access the template.
• Public - Only the users from the same group are able to access the template.
Check Boxes:
• Tick all the boxes to prevent modification to be made when initiating new transaction using the template.
• Untick any boxes to allow modification when initiating new transaction using the template.
(E.g. Untick
Payment Amount
to allow changes in amount paid when initiating new transaction using the template.)
Page 13 from 39
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT TEMPLATE (MAKER ROLE)
Click
Save
button.
9
Key in the payment details i.e.
Invoice
Number.
8
10
7
Click
OK
button.
(cont’d)
Click on the dropdown arrow for
Beneficiary
Bank selection.
Page 14 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
If you are assigned with MAKER role, you will receive the following from your CSA
(Customer Security Administrator) :
• Your e-AmBiz Login ID
• Your Token Device
• Your Token’s Personal Identification Number (PIN)
For your reference, below would be the payment mode available in e-AmBiz :
RENTAS GIRO
Internal Fund Transfer (IFT)
PROPAY_IFT PROPAY_IFTFCY
Definition
Transfer to other bank within Malaysia
Min amount
MYR 10,000
Transfer to other bank within Malaysia
Any amount
Transfer to a
MYR account within AmBank
Any amount
Max amount
MYR 500million MYR 1,000,000 Any amount
Cut-Off time
Crediting day
3pm*
Same day
4pm*
Same day
5pm*
Same day
Transfer to a FCY account within
AmBank
Any amount
Any amount
5pm*
Same day
SWIFT (TT)
Transfer to other bank in foreign currency
Any amount
Any amount
2pm*
Depends on beneficiary bank
TIPS!
If the transaction AUTHORISED after the above cut-off time, the transaction will be processed on the next working day.
Page 15 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
You may follow below steps when initiating payment with MAKER role.
(cont’d)
B
Choose your payment mode from the dropdown field,
Payment Mode
Category*
A
Click on the
Payment
Initiation
and then
Initiate
menu
TIPS!
Following would be the definitions under Payment Mode Category :
GIRO – Interbank GIRO | IFT – Intrabank Funds Transfer | RENTAS – Real Time Electronic
Transfer of Funds and Securities | SWIFT – Society for Worldwide Interbank Financial
Telecommunication
Page 16 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
(cont’d)
For payment initiation with payment mode under category GIRO, you may follow below steps :
Click on the dropdown arrow in
Ordering Party
field & list of
Company
Registration
Number will be displayed.
1
2
3
Key in the amount of payment.
Click on the dropdown arrow in
Debit
Account No.
field and choose the account number for debiting.
4
Key in beneficiary details;
Name,
Account
Number
TIPS!
Bene. ID Type is an optional field. If verification on NRIC, Business Registration or Passport
Number is required, select the Bene. ID Type then, enter the Identification No.
Page 17 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
Below steps continued from the previous page:
Key in the payment details i.e.
Invoice
Number.
6
Click
Save
button.
7
8
(cont’d)
5
Click
OK
button.
Click on the dropdown arrow for the
Beneficiary
Bank selection.
Page 18 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
(cont’d)
For payment initiation with payment mode under category IFT, you may follow below steps :
Click
Save
button.
Click on the dropdown arrow in
Ordering
Party
field & list of Company
Registration
Number will be displayed.
1
2
5
3
Key in the amount of payment.
Click on the dropdown arrow in
Debit Account
No.
field & choose the account number for debiting.
4
Key in beneficiary details; Name,
Account
Number
6
Click
OK
button.
Page 19 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
(cont’d)
For payment initiation with payment mode under category RENTAS, you may follow below steps :
Click
Save
button.
Click on the dropdown arrow in
Ordering
Party
field & list of Company
Registration
Number will be displayed.
1
2
5
3
Key in the amount of payment.
Click on the dropdown arrow in
Debit Account
No.
field & choose the account number for debiting.
4
Key in beneficiary details;
Name,
Account
Number
6
Click
OK
button.
Page 20 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
Below steps continued from the previous page:
Click
Save
button.
7
Key in the payment details i.e.
Invoice
Number.
6
8
5
Click
OK
button.
(cont’d)
Click on the dropdown arrow for the
Beneficiary
Bank selection.
Page 21 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
(cont’d)
For payment initiation with payment mode under category SWIFT, you may follow below steps :
Click on the dropdown arrow in
Ordering
Party
field and list of Company
Registration
Number will be displayed.
1
2
Click on the dropdown arrow in
Debit Account
No.
field and choose the account number for debiting.
5
Select payment currency
3
Select conversion type
(Contract/ Counter/ Spot) and input details
4
Key in payment amount
6
Key in the
Beneficiary
Details i.e.
Name, Account
Number.
NOTE!
Beneficiary Name
cannot exceed 35 characters. Please key in continuation of the name in the
Address
column if beneficiary name consists more than 35 characters, as example:
XYZ COMPANY in the
Name
column and SDN BHD in the
Address
column.
Page 22 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
Below steps continued from the previous page:
Click
Save
button.
12
Select residency type & purpose code.
7
8
Input or select
Bank SWIFT
Code
Select charging options
Input payment details
Enter any remarks (if required)
11
9
10
(cont’d)
Page 23 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
(cont’d)
For payment initiation with payment mode under category JOMPAY, you may follow below steps :
Click on the dropdown arrow in
Ordering
Party
field and list of Company
Registration
Number will be displayed. 1
2
Click on the dropdown arrow in
Debit Account
No.
field and choose the account number for debiting.
4
5
Key in Biller Code from your receipt
Key in Ref-1 from your receipt
3
Key in payment amount
Tick I hereby agree to the
Terms &
Conditions
6
Click
Add to
List
7
Page 24 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (MAKER ROLE)
Below steps continued from the previous page:
9
Click
Save
button.
(cont’d)
8
Added transaction will appear after clicking
Add to List . To add more payments, repeat Step 1 to Step 6 & then click Add to List again.
Page 25 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
If you are assigned with AUTHORISER role, you will receive the following from your
CSA (Customer Security Administrator)
:
• Your e-AmBiz Login ID
• Your Token Device
• Your Token’s Personal Identification Number (PIN)
For your reference, below would be the payment mode available in e-AmBiz :
Internal Fund Transfer (IFT)
RENTAS GIRO
PROPAY_IFT PROPAY_IFTFCY
Definition
Transfer to other bank within Malaysia
Min amount
MYR 10,000
Transfer to other bank within Malaysia
Any amount
MYR 500million MYR 1,000,000
Max amount
Cut-Off time
Crediting day
3pm*
Same day
4pm*
Same day
Transfer to a
MYR account within AmBank
Any amount
Any amount
5pm*
Same day
Transfer to a FCY account within
AmBank
Any amount
Any amount
Transfer to other bank in foreign currency
Any amount
Any amount
5pm*
Same day
SWIFT (TT)
2pm*
Depends on beneficiary bank
Page 26 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
If the transaction AUTHORISED after the above cut-off time, the transaction will be processed on the next working day.
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
(cont’d)
You may follow below steps when authorising payment with AUTHORISER role.
!
As an AUTHORISER, you will be able to view number of transactions which is not yet authorised from the landing / home page.
Page 27 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
Following would be the definitions under Payment Mode Category : GIRO – Interbank
GIRO | IFT – Intrabank Funds Transfer | RENTAS – Real Time Electronic Transfer of Funds and Securities | SWIFT – Society for Worldwide Interbank Financial Telecommunication
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
For payment authorisation by details, you may follow below steps :
Click on the
Cust. Ref.
No.
for more details on any specific transactions.
2
1
(cont’d)
Click on the
Payment
Initiation
and then
Authorise
menu button.
Page 28 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
Below steps continued from the previous page:
Click on the dropdown box and select
Authorise or Reject
Click on the
Submit
button.
(cont’d)
5
4
6
Scroll down to view the details of transaction.
3
Page 29 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
Click on the
OK
button.
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
AUTHORISATION BY SUMMARY
For payment authorisation by summary, you have two options which is either to authorise all or only selected transaction(s). To authorise all , the steps are as follows:
1
Click on the
Payment
Initiation
and then
Authorise
menu button.
Ensure these are the Cust. Ref. No. you wish to authorise.
2
Click on the dropdown box and select Authorise All.
3
4
(cont’d)
Click
Submit
button to proceed.
Page 30 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
One page can only show 100 transactions. If there are more than 100 transactions, please go to the next page to authorise.
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
Below steps continued from the previous page:
Click on the
OK
button.
5
Next, you will be displayed with acknowledgement message from e-
AmBiz.
6
TIPS!
The above 6 steps also applies to Reject, Verify and Release action.
(cont’d)
Page 31 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
AUTHORISATION BY SUMMARY
For payment authorisation by summary, you have two options which is either to authorise all or only selected transaction(s).
To authorise only selected transaction(s) , the steps are as follows:
Confirm which Cust. Ref.
No. you wish to authorise and select from the left dropdown box.
2
Click on the dropdown box & select Save.
1
Click on the
Payment
Initiation
& then
Authorise
menu button.
3
4
(cont’d)
Click
Submit
button to proceed.
Page 32 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
One page can only show 100 transactions. If there are more than 100 transactions, please go to the next page to authorise.
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
Below steps continued from the previous page:
Click on the
OK
button.
5
Next, you will be displayed with acknowledgement message from e-
AmBiz.
6
TIPS!
The above 6 steps also applies to Reject, Verify and Release action.
(cont’d)
Page 33 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
AUTHORISATION LISTING DOWNLOAD
You can download list of pending transactions before verifying/ authorising/ releasing them from the
‘-Download Listing-’ menu.
Click on the ‘-
Download Listing-’ dropdown menu.
Select the file format you wish to download.
3
1
Click on the
Payment
Initiation
and then
Authorise
menu button.
4
(cont’d)
Click
Submit
button to proceed.
This section shows transactions which are not yet authorised.
2
Page 34 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
TIPS!
Alternatively, you may retrieve the pending transaction(s) from report listing module*
(only if you are given access to the module).
e-AmBiz User Guide
PAYMENT INITIATION (AUTHORISER ROLE)
Below steps continued from the previous page:
5
Print or save the file to your computer
5
PDF OR XLS
(cont’d)
Page 35 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
TRANSACTION ENQUIRY
Transaction enquiry screen provides you details of transactions which has been initiated online. You may track the status of your transaction(s) and the personnel that involved in performing the transaction(s). You may follow below steps to view history of transaction(s):
Click on the
Transaction Enquiry
menu button.
Page 36 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
TRANSACTION ENQUIRY
Below steps continued from the previous page:
Key in any details of transaction(s)
. Snapshot shows example of transaction details.
4
2
The search result will appear in this section area. Click on the
Cust. Ref. No. to view details of transaction.
2
(cont’d)
3
Click on the
Search
button.
Page 37 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
TRANSACTION ENQUIRY
Below steps continued from the previous page:
This is how you will see your transaction details screen.
(cont’d)
Page 38 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
e-AmBiz User Guide
TRANSACTION ENQUIRY
Below steps continued from the previous page:
You will also able to view the audit trail of who has approved and who is the next AUTHORISER.
(cont’d)
Page 39 from 39
N A V I G A T I O N
Payment Initiation (MAKER Role)
Intrabank Funds Transfer (IFT)
Payment Initiation (AUTHORISER Role)
Authorisation Listing Download
______________________________
Helpdesk
For help on e-AmBiz, you may contact our
Client Support Group at:
T | +603 2381 8800
The public link to your chat has been updated. You may view and manage your chat links after registration here.
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Check balances and account activity
Make payments via GIRO, RENTAS, SWIFT or IFT
Make transfers to AmBank accounts
Create payment template for ready transaction
You can change your PIN by following the steps in the "Change of PIN" section of the user guide.
The cut-off time for transactions varies depending on the payment mode. You can find the cut-off times in the "Payment Initiation (MAKER Role)" section.
You can contact customer support at +603 2381 8800 or via email at [email protected].
Where can the Payment Initiation feature be found?
The Payment Initiation feature is available for both Maker and Authoriser roles. A Maker can initiate Interbank GIRO (IBG), Intrabank Funds Transfer (IFT), RENTAS, SWIFT, and JomPAY payments. An Authoriser can perform authorisation by details or summary, and download authorisation listings.
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