Polycom® SoundPoint IP® 450
id-Range SIP desktop phone with
Polycom HD Voice™
Three-line desktop phone featuring Polycom HD Voice and productivity enhancing
applications through a high-resolution, graphical backlit display.
The SoundPoint IP 450 desktop phone is designed to bring advanced
telephony features and applications to cubicle/office workers handling a
moderate volume of calls. With its high-resolution, graphical backlit display
supporting multiple languages and Asian characters, applications enabled
XML Microbrowser and Polycom HD Voice, the SoundPoint IP 450 sets new
standards for the mid-range SIP desktop phone.
HD voice –
Unparalleled voice clarity
to make your calls more
efficient and productive.
Unsurpassed Voice Quality and Clarity
The SoundPoint IP 450 features Polycom HD Voice, bringing life-like
richness and clarity to every call. Polycom HD Voice incorporates wideband
audio for over twice the voice clarity, Polycom’s patented Acoustic Clarity
Technology for crystal-clear, noise and echo-free sound, plus a best-in-class
system design for high-fidelity voice reproduction.
Display –
High-resolution graphical
256 x 116 pixel greyscale
LCD with adjustable
backlighting, applications
and Asian character
Easy-to-use features and applications
An enterprise-grade phone, the SoundPoint IP 450 delivers an easy-tonavigate menu and a combination of 17 dedicated hard keys and four
content sensitive soft keys on a backlit, multi-level greyscale 256 x 116 pixel
LCD display. Hosting a built-in XML Microbrowser, the SoundPoint IP 450
offers an easy-to-access graphical interface to run productivity-enhancing
third-party applications using Polycom’s flexible and open XML API.
Enabled –
Built-in XML Microbrowser
to run Polycom Productivity
Suite and open API for
third-party applications.
Make Great Things Happen with Polycom SoundPoint IP 450
In today’s Internet driven world, the ability to conduct real time communication
and collaboration has become critical to an organisation’s survival. As the
market leader in voice, video, data and Web solutions, our award-winning IP
telephony and conference technology makes it easy for people to interact
and maximise productivity over any network, in just about any environment,
anywhere around the globe. That’s why more organisations worldwide use
and prefer Polycom IP telephony and application solutions. Because when
people work together, great things happen. See how you too can achieve
great things with the Polycom SoundPoint IP 450 desktop phone.
road and Robust
Interoperability – Certified
to interoperate with a broad
array of SIP call control
platforms to enable open
choices and innovations
while simplifying
provisioning, management
and support.
About Polycom
Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video and
voice solutions and a visionary in communications that empower people to
connect and collaborate everywhere. Please visit www.polycom.com for more
Polycom® SoundPoint IP® 450 Specifications
Lines (Directory Numbers)
• Up to 3 lines with up to 2 concurrent calls per line
• 256 x 116-pixel backlit greyscale graphical LCD
• LED backlight with custom intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 17 dedicated “hard” keys
- 3 line keys with bi-colour (red/green) LED
- 3 feature keys
- 5 display/menu navigation keys
- 2 volume control keys
- Mute, headset and hands-free speakerphone keys
- Dedicated hold key
Headset and Hearing Aid Compatibility
• Dedicated RJ-9 headset port
- Amplified headsets are recommended
• Compliant with ADA Section 508
Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic
coupling to approved HAC hearing aids
• Compatible with commercially-available TTY
adapter equipment
Audio Features
• Polycom HD Voice technology delivers life-like voice
quality for each audio path — the handset, the handsfree speakerphone and the optional headset
• Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex
• Frequency response - 150Hz - 7kHz for handset,
optional headset1 and hands-free speakerphone
• Codecs: G.722 (wideband), G.711 μ/A and G.729A
(Annex B)
• Individual volume settings with visual feedback for each
audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features2
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys can be
assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Integration with Microsoft LCS 2005 for telephone and
- Compatibility with Microsoft Office Communicator and
Windows® Messenger 5.1 Clients
• Enabled for Polycom Productivity Suite
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history
(missed, placed and received)
• Customisable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user
interface encompassing Chinese, Danish, Dutch, English
(Canada/US/UK), French, German, Italian, Japanese,
Korean, Norwegian, Polish, Portuguese, Russian,
Slovenian, Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port Ethernet Switch
- 10/100Base-TX across LAN and PC ports
• Manual or dynamic host configuration protocol (DHCP)
network setup
• Time and date synchronisation using SNTP
• FTP/TFTP/HTTP/HTTPS4 server-based central
provisioning for mass deployments
• Provisioning and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3
• Network Address Translation (NAT) support static
• RTCP support (RFC 1889)
• Event logging
• Local digit map
• Hardware diagnostics
• Status and statistics
• Transport Layer Security (TLS)3
• Encrypted configuration files3
• Digest authentication
• Password login
• Support for URL syntax with password for boot server4
• HTTPS secure provisioning4
• Support for signed software executables
• Built-in, auto-sensing IEEE 802.3af Power over Ethernet
(Class 2)
• External Universal AC adapter (24VDC/12W)
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• ROHS compliant
• UL 60950-1
• CE Mark
• CAN/CSA-C22.2 No. 60950-1-03
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
Operating Conditions
• Temperature: +10 to 40°C (+50 to 104°F)
• Relative Humidity: 20% to 85%, noncondensing
Storage Temperature
• -40 to +70°C (-40 to +160°F)
SoundPoint IP 450 Comes With:
• SoundPoint IP 450 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal Power Adapter (including country specific cord
• Quick Start Guide
• Product registration card
• 8.5 x 6 x 6.5 in x 2.5 in (21.5 x 15 x 16.5 x 6.5 cm) (W
x H x D x T)
Part Numbers/UPC Codes
• 2200-12450-001/610807687887 for NA. TWN
• 2200-12450-002/610807690214 for Japan
• 2200-12450-012/610807690221for AU, NZ
• 2200-12450-015/610807690238 for UK, HK,
Singapore and Malaysia
• 2200-12450-016/610807691396 for Korea
• 2200-12450-022/610807691396 for China
• 2200-12450-122/610807690245 for ROE
• 2200-12450-025/610807687894 PoE version
for worldwide
Box Dimensions/Weight
• 31.75 x 33.5 x 9 cm (12.5 x 13.25 x 3.5 in)
(L x W x H)
• Unit weight – 1.1 kg (2.4 lbs)
• 2.0 kg (4.4 lbs) – includes all packaging material
Master Carton Quantity
• Five
• Country of Origin
• Thailand
• One year
1.To enjoy all the benefits of Polycom HD Voice when
using the phone in the headset mode, you must use a
wideband headset.
2.Most software-enabled features and capabilities must
be supported by the server, Please contact your IP
PBX/Softswitch vendor or service provider for a list of
supported features.
3.Requires SIP version 3.1.0 Rev C or higher.
4.Requires BootROM version 4.1.2 or higher.
5.Universal power adapter not included in the PoE version
(P/N: 2200-12450-025)
Find out more
Learn what Polycom VoIP Desktop Phones can do for your organisation. Visit us at polycom.com or contact your Polycom representative.
© 2008, Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are registered
and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form or by any means,
for any purpose other than the recipient’s personal use, without the express written permission of Polycom.
Polycom EMEA
270 Bath Road, Slough,
Berkshire SL1 4DX, UK
(T) +44 (0)1753 723000
(F) +44 (0)1753 723010
Polycom Headquarters
4750 Willow Road,
Pleasanton, CA 94588
(T) 1.800.POLYCOM
for North America only
Polycom Asia Pacific
8 Shenton Way
#11-01 Temasek Tower
Singapore 068811
For your local Polycom office please visit www.polycom.com
Part No. 3726-47267-002 Rev 10/08
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