Polycom® SoundPoint® IP 450
Mid-Range SIP desktop phone with Polycom HD Voice™
Three-line desktop phone featuring Polycom HD Voice and productivity
enhancing applications through a high-resolution, graphical backlit display.
The SoundPoint IP 450 desktop phone is designed to bring advanced
telephony features and applications to cubicle/office workers handling a
moderate volume of calls. With its high-resolution, graphical backlit display
supporting multiple languages and Asian characters, applications enabled
XML Microbrowser, and Polycom HD Voice, the SoundPoint IP 450 sets new
standards for the mid-range SIP desktop phone.
Unsurpassed Voice Quality and Clarity
The SoundPoint IP 450 features Polycom HD Voice, bringing life-like
richness and clarity to every call. Polycom HD Voice incorporates wideband
audio for over twice the voice clarity, Polycom’s patented Acoustic Clarity
Technology for crystal-clear, noise and echo-free sound, plus best-in-class
system design for high-fidelity voice reproduction.
Easy-to-Use Features and Applications
An enterprise-grade phone, the SoundPoint IP 450 delivers an easy-tonavigate menu and a combination of 17 dedicated hard keys and four
content sensitive soft keys on a backlit, multi-level grayscale 171 x 73 pixel
LCD display. Hosting a built-in XML Microbrowser, the SoundPoint IP 450
offers an easy- to-access graphical interface to run productivity-enhancing
third-party applications using Polycom’s flexible and open XML API.
Make Great Things Happen with Polycom SoundPoint IP 450
In today’s Internet driven world, the ability to conduct real time communication
and collaboration has become critical to an organizations survival. As the
market leader in voice, video, data and Web solutions, our award-winning IP
telephony and conference technology makes it easy for people to interact
and maximize productivity over any network, in just about any environment,
anywhere around the globe. That’s why more organizations worldwide use
and prefer Polycom IP telephony and application solutions. Because when
people work together, great things happen. See how you, too, can achieve
great things with the Polycom SoundPoint IP 450 desktop phone.
About Polycom
Polycom, Inc. (Nasdaq: PLCM) is the global leader in telepresence, video, and
voice solutions and a visionary in communications that empower people to
connect and collaborate everywhere. Please visit www.polycom.com for more
Find out more
Learn what Polycom VoIP Desktop Phones can do for your organization. Visit
us at polycom.com or contact your Polycom representative.
olycom HD Voice –
Unparalleled voice clarity to
make your calls more efficient
and productive.
igh-Quality Display –
High-resolution graphical 171
x 73 pixel grayscale LCD with
adjustable backlighting,
applications and Asian
character support.
pplications Enabled –
Built-in XML Microbrowser to
run Polycom Productivity Suite
and open API for productivityenhancing third-party
road and Robust
Interoperability – Certified
to interoperate with a broad
array of SIP call control
platforms to enable open
choices and innovations while
simplifying provisioning,
management, and support.
Polycom SoundPoint IP 450 Specifications
Lines (Directory Numbers)
• Up to 3 lines with up to 2 concurrent calls per line
• 171 x 73 pixel backlit grayscale graphical LCD
• LED backlight with custom intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 17 dedicated “hard” keys
--3 line keys with bi-color (red/green) LED
--3 feature keys
--5 display/menu navigation keys
--2 volume control keys
--Mute, headset and hands-free speakerphone
--Dedicated hold key
Headset and Hearing Aid Compatibility
• Dedicated RJ-9 headset port
--Amplified headsets are recommended
• Compliant with ADA Section 508
Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for
magnetic coupling to approved HAC hearing aids
• Compatible with commercially-available TTY
adapter equipment
Audio Features
• Polycom HD Voice technology delivers life-like
voice quality for each audio path - the handset,
the hands-free speakerphone, and the optional
• Full-duplex hands-free speakerphone
--Type 1 compliant with IEEE 1329 full duplex
• Frequency response - 150Hz - 7kHz for handset,
optional headset1 and hands-free speakerphone
• Codecs: G.722 (wideband), G.711 μ/A, and
G.729A (Annex B)
• Individual volume settings with visual feedback for
each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features2
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys
can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Integration with Microsoft LCS 2005 for
telephone and presence3
--Compatibility with Microsoft Office Communicator
and Windows® Messenger 5.1 Clients
• Enabled for Polycom Productivity Suite
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call
history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual
user interface encompassing Chinese, Danish,
Dutch, English (Canada/US/UK), French,
German, Italian, Japanese, Korean, Norwegian,
Polish, Portuguese, Russian, Slovenian, Spanish,
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port Ethernet Switch
--10/100Base-TX across LAN and PC ports
• Manual or dynamic host configuration protocol
(DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS4 server-based central
provisioning for mass deployments
• Provisioning and call server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN),
Layer 3 TOS, and DSCP
• Network Address Translation (NAT) support –
• RTCP support (RFC 1889)
• Event logging
• Local digit map
• Hardware diagnostics
• Status and statistics
• Transport Layer Security (TLS)3
• Encrypted configuration files3
• Digest authentication
• Password login
• Support for URL syntax with password for boot
• HTTPS secure provisioning4
• Support for signed software executables4
• Built-in, auto-sensing IEEE 802.3af Power over
Ethernet (Class 2)
• External Universal AC adapter (24VDC/12W)5
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• NZ Telepermit
• ROHS compliant
• UL 60950-1
• CE Mark
• CAN/CSA-C22.2 No. 60950-1-03
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950-1
Operating Conditions
• Temperature: 0 to 40°C (+32 to 104°F)
• Relative Humidity: 5% to 95%, noncondensing
Storage Temperature
• -40 to +70°C (-40 to +160°F)
SoundPoint IP 450 Comes With:
• SoundPoint IP 450 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal Power Adapter (including country
specific cord kit)5
• Quick Start Guide
• Product registration card
• 8.5 x 6 x 6.5 in x 2.5 in (21.5 x 15 x 16.5 x 6.5 cm)
(W x H x D x T)
Part Numbers/UPC Codes
• 2200-12450-001/610807687887 for NA. TWN
• 2200-12450-002/610807690214 for Japan
• 2200-12450-012/610807690221for AU, NZ
• 2200-12450-015/610807690238 for UK, HK,
Singapore and Malaysia
• 2200-12450-016/610807691396 for Korea
• 2200-12450-022/610807691396 for China
• 2200-12450-122/610807690245 for ROE
• 2200-12450-025/610807687894 PoE version
for worldwide
Box Dimensions/Weight
• 12.5 x 13.25 x 3.5 in (31.75 x 33.5 x 9 cm)
(L x W x H)
• Unit weight – 2.4 lbs (1.1 kg)
• 4.4 lbs (2.0 kg) – includes all packaging material
Master Carton Quantity
• Five
• Country of Origin
• Thailand
• One year
1. To enjoy all the benefits of Polycom HD Voice when using
the phone in the headset mode, you must use a wideband
2. Most software-enabled features and capabilities must be
supported by the server, Please contact your IP PBX/
Softswitch vendor or service provider for a list of supported
3. Requires SIP version 3.1.0 Rev C or higher.
4. Requires BootROM version 4.1.2 or higher.
5. Universal power adapter not included in the PoE version
(P/N: 2200-12450-025)
Polycom Worldwide Headquarters
4750 Willow Road, Pleasanton, CA 94588
1.800.POLYCOM or +1.925.924.6000
© 2010 Polycom, Inc. All rights reserved. POLYCOM®, the Polycom “Triangles” logo and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc. and are
registered and/or common law marks in the United States and various other countries. All other trademarks are property of their respective owners. No portion hereof may be reproduced or transmitted in any form
or by any means, for any purpose other than the recipient’s personal use, without the express written permission of Polycom.