Polycom® SoundPoint® IP 670
Premium SIP Desktop Phone with a Large Color Display
A Rich Visual Experience – Large,
vibrant color display enables easier viewing
and navigation, plus integration with
productivity-enhancing applications and
business processes
Polycom HD Voice – Unparalleled voice
clarity to make your calls more efficient and
Gigabit Ethernet Support – Future-proofs
network infrastructure investment
Expandability – Supports up to three
SoundPoint IP Color Expansion Modules for
an attendant console application
Advanced Features and Applications
• Backlit 320 x 160 pixel color display
• Integrated dual-port Gigabit Ethernet
• USB port for applications, such as the
Polycom Productivity Suite
• XHTML microbrowser for Polycom and
third-party applications
• Six lines (standalone)/34 lines with three
Color Expansion Modules
• Shared call/bridged line appearance2
• Busy lamp field2
• Fully enabled to run the Polycom
Productivity Suite
Broad and Robust Interoperability –
Certified to interoperate with a broad array
of SIP call control platforms to enable open
choices and innovations while simplifying
provisioning, management, and support.
Delivering a rich voice, visual
and application experience
The SoundPoint IP 670 is an application-enabled desktop IP phone with a high-performance color display,
Polycom’s revolutionary HD Voice™ for unparalleled voice quality, and Gigabit Ethernet connectivity. It is
designed to provide professionals with a vibrant color interface for easier viewing and navigation, as well as a
high level of integration with productivity-enhancing applications and business processes.
A Visually Improved Platform for Applications
The SoundPoint IP 670 features a backlit, large color display that enables rich visual presentation and easier
navigation of the menu. Beyond its advanced telephony features, the SoundPoint IP 670 is an ideal platform
for accessing applications, such as the Polycom Productivity Suite, through its vibrant color user interface. The
SoundPoint IP 670 also delivers a significantly augmented and visually pleasing user experience when running
productivity-enhancing third-party applications developed using Polycom’s XML API.
Unparalleled Voice Quality and Clarity
The SoundPoint IP 670 integrates Polycom HD Voice to bring life-like richness and clarity to every call. Polycom
HD Voice incorporates wideband audio for over twice the voice clarity, Polycom’s Patented Acoustic Clarity
Technology 2 for noise- and echo-free sound, plus best-in-class system design for high-fidelity, faithful voice
Advanced Network Connectivity
With a built-in dual-port Gigabit Ethernet switch, the SoundPoint IP 670 provides full Gigabit data connectivity
between the network and a user’s computer, eliminating network bottlenecks to enable bandwidth-intensive
applications on the user’s desktop.
Enhanced Call Handling Capabilities
The SoundPoint IP 670 accommodates six lines in standalone mode. When equipped with up to three
SoundPoint IP Color Expansion Modules, the SoundPoint IP 670 becomes a 34-line, productivity-enhancing
attendant console for attendants to increase call handling capabilities and to view presence information
without having to be in front of a PC 2.
Make Great Things Happen with Polycom SoundPoint IP 670
In today’s Internet driven world, the ability to conduct real time communication and collaboration has become
critical to an organization’s survival. As the market leader in voice, video, data and Web solutions, our awardwinning IP telephony and conference technology makes it easy for people to interact and maximize productivity
– over any network, in just about any environment, anywhere around the globe. That’s why more organizations
worldwide use and prefer Polycom IP telephony and application solutions. Because when people work together,
great things happen. See how you, too, can achieve great things with the Polycom SoundPoint IP 670 desktop
Polycom® SoundPoint ® IP 670 Desktop Phone Specifications
Lines (Direct Numbers)
• Up to six lines (standalone mode)
• Up to 34 lines with Color Expansion Module(s)
SoundPoint IP Color Expansion Module Support
• The PoE version supports one Color Expansion Module
• The PSU version supports up to three Color Expansion Modules
• 320 x 160 backlit color graphical LCD
• LED backlight with custom variable intensity control
Feature Keys
• 4 context-sensitive “soft” keys
• 26 dedicated “hard” keys
- 6 line keys with bi-color (red/green) LED
- 8 feature keys
- 6 display/menu navigation keys
- 2 volume control keys
- Illuminated mute key
- Illuminated headset key
- Illuminated hands-free speakerphone key
- Dedicated hold key
Headset and Hearing Aid Compatibility
• Dedicated RJ-9 headset port
- Amplified headsets are recommended
• Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all)
• Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids
• Compatibility with commercially-available TTY adapter equipment
Audio Features
• Polycom HD Voice technology delivers life-like voice quality for each audio path - the handset, the hands-free speakerphone, and the headset1
• Full-duplex hands-free speakerphone
- Type 1 compliant with IEEE 1329 full duplex standards
•Frequency response - 150Hz - 7kHz for handset,
headset1 and hands-free speakerphone modes
• Codecs: G.722 (wideband), G.711 µ/A, and G.729A (Annex B)
• Individual volume settings with visual feedback for each audio path
• Voice activity detection
• Comfort noise fill
• DTMF tone generation/DTMF event RTP payload
• Low-delay audio packet transmission
• Adaptive jitter buffers
• Packet loss concealment
• Acoustic echo cancellation
• Background noise suppression
Call Handling Features2
• Shared call/bridged line appearance
• Flexible line appearance (one or more line keys can be assigned for each line extension)
• Busy Lamp Field (BLF)
• Distinctive incoming call treatment/call waiting
• Call timer
• Call transfer, hold, divert (forward), pickup
• Called, calling, connected party information
• Local three-way conferencing
• One-touch speed dial, redial
• Call waiting
• Remote missed call notification
• Intercom
• Automatic off-hook call placement
• Do not disturb function
Other Features
• Enabled for the Polycom Productivity Suite
• Integration with Microsoft LCS 2005 for telephone and presence3
- Compatibility with Microsoft Office Communicator and Windows® Messenger 5.1 Clients
• Universal Serial Bus (USB)
-- Full Host Controller
-- Compliant with OHCI 1.1 specification
-- Support for Full-speed and Low-speed peripherals
-- Type-A receptacle interface
• Local feature-rich GUI
• Time and date display
• User-configurable contact directory and call history (missed, placed, and received)
• Customizable call progress tones
• Wave file support for call progress tones
• Unicode UTF-8 character support. Multilingual user interface encompassing Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Russian,
Spanish, Swedish
Protocol Support
• IETF SIP (RFC 3261 and companion RFCs)
Network and Provisioning
• Two-port Gigabit Ethernet switch:
- 10/100/1000Base-Tx across LAN and PC ports
- Conformant to IEEE802.3-2005 (Clause 40) for
Physical Media Attachment
- Conformant to IEEE802.3-2002 (Clause 28) for Link
Partner Auto-Negotiation
• Manual or dynamic host configuration protocol (DHCP) network setup
• Time and date synchronization using SNTP
• FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments. Provisioning server redundancy supported
• Web portal for individual unit configuration
• QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP
• Network Address Translation (NAT) support – static
• RTCP support (RFC 1889)
• Event logging
• Local digit map
• Hardware diagnostics
• Status and statistics
• Transport Layer Security (TLS)3
• Encrypted configuration files3
• Digest authentication
• Password login
• Support for URL syntax with password for boot server4
• HTTPS secure provisioning4
• Support for signed software executables4
• Built-in, auto-sensing IEEE 802.3a Power over Ethernet
• External Universal AC adapter (included 48V DC)5
• FCC Part 15 (CFR 47) Class B
• ICES-003 Class B
• EN55022 Class B
• CISPR22 Class B
• AS/NZS CISPR 22 Class B
• VCCI Class B
• EN55024
• EN61000-3-2; EN61000-3-3
• ROHS compliant
• UL 60950
• CE Mark
• CAN/CSA-C22.2 No. 60950
• EN 60950-1
• IEC 60950-1
• AS/NZS 60950
Operating Conditions
•Temperature: +10 to +40 degrees C (+50 to
+104 degrees F)
• Relative humidity: 20%-85% (noncondensing)
Storage Temperature
•-40 to +70 degrees C (-40 to +160 degrees F)
SoundPoint IP 670 Comes with:
• SoundPoint IP 670 console
• Handset with handset cord
• Base stand
• Network (LAN) cable
• Universal power adapter (including country-specific
cord kit)5
• Quick Start Guide
• Product registration card
• 10.5 in x 6 in x 7.5 in x 2.5 in
(26.5 cm x 15 cm x 19 cm x 6.5 cm) (W x H x D x T)
Part Numbers/UPC Codes
• 2200-12670-001/610807681793 for NA, TWN
• 2200-12670-002/610807684053 for Japan
• 2200-12670-012/610807684060 for AU, NZ
• 2200-12670-015/610807684077 for UK, HK,
Singapore, Malaysia
• 2200-12670-016/610807684084 for Korea
• 2200-12670-022/610807684091 for China
• 2200-12670-122/610807684114 for ROE
• 2200-12670-025/610807681809, PoE version for worldwide
Box Dimensions/Weight
• 13.0 x 15.5 x 6.0 in (33 x 39.5 x 15 cm) (L x W x H)
• 4.83 lb (2.19 kg) - includes all packaging material
Master Carton Quantity
• Five
Country of Origin
• Thailand
• One year
1. To enjoy the benefits of Polycom HD Voice when
using the phone in the headset mode, you must use a
wideband headset.
2. Most software-enabled features and capabilities must
be supported by the server. Please contact your IP
PBX/Softswitch vendor or service provider for a list of
supported features.
3. Requires SIP version 3.0.2 RevB or higher.
4. Requires BootROM version 4.1.0 or higher.
5. Universal power adapter not included in the PoE version
(P/N: 2200-12670-025).
©2008 Polycom, Inc. All rights reserved
Polycom, the Polycom logo and SoundStation are registered trademarks and Polycom Communicator, Polycom HD Voice and PVX are trademarks of Polycom, Inc. in the U.S.
and various countries. All other trademarks are the property of their respective owners. Information in this document is subject to change without notice.
Polycom Headquarters:
www.polycom.com Polycom EMEA:
4750 Willow Road, Pleasanton, CA 94588 (T) 1.800.POLYCOM (765.9266) for North America only.
For North America, Latin America and Caribbean (T) +1.925.924.6000, (F) +1.925.924.6100
270 Bath Road, Slough, Berkshire SL1 4DX, (T) +44 (0)1753 723000, (F) +44 (0)1753 723010
Polycom Asia Pacific:
8 Shenton Way, #11-01 Temasek Tower, Singapore 068811 (T) +65.6389.9200, (F) +65.6323.3022
Part No. 3726-47258-001 Rev 04/08