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NetDVR 6.5a
Network Video Recorder
User Manual
On-Net Surveillance Systems Inc. (OnSSI)
One Blue Hill Plaza, 7th Floor | P.O. Box 1555
Pearl River NY 10965
P: 845-732-7900 | T: 845-732-7900 [email protected] | www.onssi.com
On-Net Surveillance Systems, Inc. NetDVR 6.5
Table of Contents
Table Of Contents
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On-Net Surveillance Systems, Inc. NetDVR 6.5
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Legal Notice
This product manual is intended for general information purposes only, and due care has been taken in its preparation.
Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed as constituting any kind of warranty.
OnSSI reserves the right to make adjustments without prior notification.
(C) 2009 On-Net Surveillance Systems, Inc. OnSSI, the ’Eye’ logo, Ocularis, NetDVMS, NetEVS, NetDVR, ProSight, NetGuard, NetGuard-EVS, NetSwitcher, NetMatrix,
NetTransact, NetCentral, NetPDA and NetCell are registered trademarks of OnSSI. Other names are the property of their respective owners. viii
On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
Welcome
Designed especially for single-site, mid-sized organizations, NetDVR offers powerful video monitoring, event management and archiving capabilities, delivered in a scalable, cost-effective package.
NetDVR supports all leading manufacturers’ analog and IP cameras. Each camera can be individually configured for resolution, frame rate, recording mode (continuous, scheduled or on-event) and storage location, to optimize your computing and storage resources.
Authorized users can access cameras across the IP video system via an array of video clients, included free for unlimited users. Ocularis Client Lite, the primary user interface for NetDVR, delivers instant review during live monitoring, multiple screen support, carousel and hotspot functionalities and powerful investigation tools.
Access to video is also available through NetGuard-EVS desktop client, NetGuard browser-based client for web access or casual monitoring, and the NetPDA and NetCell handheld clients which provide access to live and recorded video, including full PTZ control, while on the move.
NetDVR’s automated processes turn volumes of video data into critical information. Motion events or events generated by external physical security systems, can be accessed and investigated within seconds via Ocularis Client
Lite. Video of the event, together with audio captured by camera-connected microphones, can be easily exported as an AVI file or video database for use as court evidence.
Filtered video of motion events or events generated by external physical security systems can be pushed automatically or manually (peer-to-peer), to any user’s video client or across the network. This allows the monitoring of the entire camera system by one or few operators, dramatically improving the security system’s responsiveness and efficiency.
OnSSI’s Software Upgrade Plan (SUP) will keep your system current with the latest features and functionalities using your existing hardware, running on all future Windows® operating systems. OnSSI also provides a trade-in path for upgrading your system to Ocularis, OnSSI’s enterprise-scale IP video platform.
NetDVR consists of a number of components, each targeted at specific tasks and user types:
•
: The main application used by surveillance system administrators for configuring the
NetDVR surveillance system server, upon installation or whenever configuration adjustments are required, e.g. when adding new cameras or users to the system.
•
: A vital part of the surveillance system; video streams are only transferred to
NetDVR while the recording server is running. The recording server is automatically installed as a service
(the Recording Server service), which will run in the background on the NetDVR surveillance system server.
You are able to manage the service through the Recording Server Manager.
•
: Handles access to the surveillance system for users logging in with NetGuard, or
NetGuard-EVS, or PDA Client. The Image Server itself does not require separate hardware; it runs as a service on the surveillance system server. Surveillance system administrators handle Image Server configuration, including users' access rights, through the Image Server Administrator application.
•
: Lets surveillance system administrators manage which NetDVR-related features
your organization's users will be able to access from a targeted welcome page on the surveillance system server.
•
NetMatrix: Enables control of live camera views on remote computers for distributed viewing. Once configured, NetMatrix-triggered live video can be viewed in NetGuard-EVSs or on computers with the
client application installed.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
Video from up to 64 cameras can be monitored, investigated and exported, via an array of video clients:
Ocularis Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis
Client, the main operator interface for Ocularis, OnSSI’s breakthrough IP video platform.
Ocularis Client Lite’s highly intuitive, touchscreen-enabled (optional) interface streamlines the entire monitoring and event management process. Live monitoring is enhanced with instant investigation, playback controls, as well as optical and digital PTZ. Multiple carousels with investigation and camera sequence controls, hotspots and on-alert push-video panes, allow for efficient alerts-based monitoring.
Ocularis Client Lite includes multiple tools for accessing and investigating video of incidents within seconds:
The Time Slicer and Motion Slicer auto-generate thumbnails of time intervals and motion events; The Kinetic
Motion Timeline; configurable motion detection; and digital PTZ, applied to both live and recorded video in any mode of operation.
Note regarding the release of Ocularis Client Lite: as the release of Ocularis Client Lite coincided with the publishing of this document, it has not been fully referenced. For more information about Ocularis Client
Lite please visit www.onssi.com
.
The time-tested NetGuard-EVS desktop client provides efficient monitoring for the entire camera system, with many useful investigation tools including digital PTZ into live and recorded video and previews of motion sequences for easy access to events.
Operating as a browser-based web service, NetGuard client is the ideal tool for occasional monitoring or access to video over the Internet, with no software download required.
NetPDA and NetCell, OnSSI’s handheld video clients, provide access to live and recorded video with PTZ control presets, while on the move.
NetDVR provides automated processes capable of turning volumes of video data into critical information.
Motion events or events generated by external physical security systems, can be accessed and investigated within seconds via Ocularis Client Lite. Video of the event, together with audio captured by camera-connected microphones, can be easily exported as an AVI file or video database for use as court evidence.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
System Requirements
The following are minimum system requirements for running NetDVR and associated applications:
•
Surveillance System Server
Operating System
Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server
2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows
Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU
Intel® Pentium® 4, 2.4 GHz or higher (Core
TM
2 recommended).
RAM
Network
Graphics Adapter
Hard Disk Type
Minimum 1 GB (2 GB or more recommended).
Ethernet (1 Gbit recommended).
AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Hard Disk Space
Minimum 80 Gbyte free (depends on number of cameras and recording settings).
Software
DirectX 9.0 or newer required to run Playback Viewer application. Microsoft .NET
1.1 Framework required to run Recording Server Manager.
To run the PDA Server, the following is required: Internet Information Server (IIS)
5.1 or newer as well as Microsoft video Framework 1.1.
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type dxdiag
. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/
Tip: Information about how to verify/install Microsoft video Framework and IIS versions is available in
Installing & Configuring the PDA Server .
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
•
Ocularis Client Lite
Operating System
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU
RAM
Intel® Pentium® 4, 2.4 GHz or Higher (Core 2™ recommended)
1 GB
Network
Graphics Adapter
Software
Ethernet (100 Mbit or higher recommended).
PCI-Express, 128 MB RAM, Direct 3D supported.
Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
•
NetGuard-EVS
Operating System
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU
RAM
Network
Graphics Adapter
Hard Disk Space
Software
Intel Core2™ Duo, minimum 2.4 GHz or higher.
Minimum 512 MB (1 GB recommended for larger views, 1 GB recommended on
Microsoft Windows Vista).
Ethernet (100 Mbit or higher recommended).
AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
Minimum 100 MB free.
Microsoft .NET 2.0 Framework and DirectX 9.0 or newer.
•
NetGuard
Operating System
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows Server 2003
(32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista
Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU
Intel Pentium 4, 2.4 GHz or higher.
RAM
Network
Graphics Adapter
Minimum 256 MB (512 MB recommended for larger views, 1 GB recommended on Microsoft Windows Vista).
Ethernet (100 Mbit or higher recommended).
AGP or PCI-Express, minimum 1024 x 768 (1280 x 1024 recommended), 16 bit colors.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
Hard Disk Space
Minimum 10 MB free.
Software
DirectX 9.0 or newer.
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type dxdiag.
When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/ .
•
NetPDA/NetCell Server
The PDA Server is typically installed on the surveillance system server; see the system requirements for the surveillance system server.
Note, however, that to run the PDA Server the following is also required on the surveillance system server:
•
Internet Information Services (IIS) 5.0 or later
•
Microsoft .NET Framework 1.1.
Note that later versions of. Net Framework may also be present on the server. If .NET Framework 1.1 as well
as one or more later versions are present on the server, Windows' default settings may cause a later .NET
Framework version to be used instead of .NET Framework 1.1. To verify/change which .NET Framework version is used, do the following:
ccccSite item:
Example only; content on your server may be different
5. In the resulting menu, select Properties. This will open the Default Web Site Properties dialog.
6. Select the dialog's ASP.NET tab.
The .NET Framework in use will be indicated in the ASP.NET version field.
7. If required, change the ASP.NET version to 1.1.4322:
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
•
NetPDA/NetCell Client
Operating
System
Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
CPU
RAM
Network
Graphics
Adapter
Intel StrongARM or 100% compatible.
Minimum 32 MB.
Ethernet (256 Kbit or higher recommended)
Minimum 320 x 200, 16 bit colors.
•
Software
NetMatrix
Operating
System
Microsoft Windows Pocket PC 2003/2003 SE/Mobile 5.0.
Microsoft Windows XP Professional (32 bit or 64 bit*) and Windows
Server 2003 (32 bit or 64 bit*), Windows Vista Business (32 bit or 64 bit*), Windows Vista Enterprise (32 bit or 64 bit*) and Windows Vista
Ultimate (32 bit or 64 bit*).
CPU
RAM
Intel Pentium 4, 2.4 GHz or higher.
Minimum 512 Mbyte (1 GB recommended on Microsoft Windows Vista).
Network
Graphics
Adapter
Ethernet (100 Mbit or higher recommended).
AAGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Space
Minimum 50 Mbyte free.
Software
DirectX 9.0 or newer
* Running as a 32 bit service/application.
Tip: To check which DirectX version is installed on a computer, click Start, select Run..., and type dxdiag. When you click OK, the DirectX Diagnostic Tool window will open; version information is displayed near the bottom of its System tab. Should the server require a DirectX update, the latest versions of DirectX are available from http://www.microsoft.com/downloads/ .
Important Port Numbers
NetDVR uses particular ports when communicating with other computers, cameras, etc.
What is a port?
A port is a logical endpoint for data traffic. Networks use different ports for different types of data traffic. Therefore it is sometimes, but not always, necessary to specify which port to use for particular data communication. Most ports are used automatically based on the types of data included in the communication. On
TCP/IP networks, port numbers range from 0 to 65536, but only ports 0 to 1024 are reserved for particular purposes.
For example, port 80 is used for HTTP traffic which is used when viewing web pages.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
System Requirements
When using NetDVR, make sure that the following ports are open for data traffic on your network:
•
Port 20 and 21 (inbound and outbound):
Used for FTP traffic. FTP (File Transfer Protocol) is a standard for exchanging files across networks. FTP uses the TCP/IP standards for data transfer, and is often used for uploading or downloading files to and from servers.
•
Port 25 (inbound and outbound):
Used for SMTP traffic. SMTP (Simple Mail Transfer Protocol) is a standard for sending e-mail messages between servers. This port should be open since, depending on configuration, some cameras may send images to the surveillance system server via e-mail.
•
Port 80 (inbound and outbound):
Used for HTTP traffic between the surveillance server and cameras,
NetGuard and/or NetGuard-EVS, and the default communication port for the surveillance system's Image
Server. HTTP (HyperText Transfer Protocol) is a standard for exchanging files across networks; widely used for formatting and transmission of data on the world wide web.
•
Port 1024 and above (outbound only):
Used for HTTP traffic between cameras and the surveillance server.
•
Any other port numbers you may have selected to use, for example if you have changed the
Image Server
's port from its default port number (80) to another port number.
Tip:
Consult the administrator of your organization's firewall if in doubt about how to open ports for traffic.
Windows Vista Information
If you wish to install, configure and run NetDVR on a Windows Vista computer, it is important that you have administrator rights. If you only have standard user rights, you will not be able to configure the surveillance system.
The restrictions are applied by the so-called User Account Control, a security component in Windows Vista. Note, however, that it is possible to disable User Account Control. For more information, search www.microsoft.com
for
Vista
User Account Control
or similar.
Time Server Recommended
All images are time-stamped by NetDVR upon reception, but since cameras are separate units which may have separate timing devices, power supplies, etc., camera time and NetDVR system time may not correspond fully, and this may occasionally lead to confusion.
If supported by your cameras, we thus recommend you auto-synchronize camera and system time through a time server for consistent synchronization.
For information about configuring a time server searching www.microsoft.com
for
time server
,
time service
, or similar.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
Installation
Note: Do not install NetDVR on a mounted drive (i.e. a drive attached to an empty folder on an NTFS (NT File
System) volume, with a label or name instead of a drive letter). If using mounted drives, critical system features may not work as intended; you will, for example, not receive any warnings if the system runs out of disk space.
first.
1. Insert the NetDVR software DVD, wait for a short while, select required language, then click the Install
NetDVR link.
Alternatively, if you are installing a version downloaded from the internet, run the downloaded installation file from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want
to run or save this file?, Do you want to run this software? or similar). When this is the case, click the Run button.
2. When the installation wizard starts, click
Next
to continue.
3. Read and accept the End User License Agreement, then click
Next
.
4. If an earlier NetDVR version (6.0a or later) is present on the server, you will be asked to accept that it is automatically removed during installation of the new version. The automatic removal will not delete any existing recordings or configuration. If asked, we recommend answering Yes, since this will ensure that old versions will not interfere with your new version. Note that NetDVR versions earlier than 6.0 must be
removed manually before installing the new version, see Upgrading from a Previous Version
.
Typical
installation (advanced users can select
Custom
installation, and choose which features to install and where to install them).
Install licensed Version
option, and specify your user name, organization, and Software License
Code (SLC; printed on your Product License Sheet). When ready, click
Next
.
Install
button to begin the software installation. During the process, all the necessary components will be installed one after the other.
•
NetDVR's Administrator window may appear on your screen during installation. When this is the case, the window will automatically close again after a short while.
•
If a Status Information window appears on your screen during installation, simply click its OK button. The window simply provides a summary of your installation.
When installation is complete, you can begin configuring your NetDVR solution: Double-click the Administrator desktop shortcut or select Start > All Programs > NetDVR > Administrator to open the
.
Tip: If you want to make additional language versions of NetGuard-EVS and NetGuard (such as Spanish, French, or Japanese versions) available to your organization's users, you can quickly do this once you have installed NetDVR.
See more in the description of the Download Manager
.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
Upgrading for a Previous Version
Upgrading NetDVR is an easy task, and you need not worry about spending hours reconfiguring your software.
The following information applies if upgrading from one NetDVR version to another as well as if upgrading to NetDVR from a lower product in the product portfolio.
•
Prerequisites
•
Take note of your SLC (Software License Code). The SLC will change when the software version number changes.
•
If your SLC has changed, so have your DLKs (Device License Keys). Contact your NetDVR vendor to get new DLKs. You will typically receive the new DLKs in a single .dlk file; save it on the computer running the NetDVR server.
•
•
If you do not already have the new NetDVR version, contact your NetDVR vendor to get he most current version, which you are allowed to install with your SLC.
Backing Up Your Current Configuration
It is generally a good idea to make regular backups of your server configuration as a disaster recovery measure. Upgrading your server is no exception. While it is rare to lose your configuration (cameras, schedules, views, etc), it
can
happen under certain circumstances. Luckily, it takes only a minute to back up your existing configuration:
1. Create a folder called
Backup
on the desktop of your NetDVR server, on a network drive, or on removable media.
3. Copy the following files and folders into your
Backup
folder:
•
All configuration (.ini) files
•
All scheduling (.sch) files
•
The file users.txt (not found in most installations)
•
•
Folders with a name ending in ...ViewGroups
Note that the folders may not exist if upgrading from old software versions.
•
Removing the Current Version
NetDVR versions 6.0a or later can automatically be removed during installation of the new version.
When installing the new version, simply answer
Yes
if asked if you accept such automatic removal.
The automatic removal will not delete any existing recordings or configuration.
NetDVR versions older than 6.0 as well as lower products in the product portfolio must be removed manually before installing the new version. Manually removing the old version involves removing two components on the server. Removing these components will not remove your configuration files.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
3. the check boxes.
Start
menu, select
Control Panel
>
Add or Remove Programs
.
2. Remove NetDVR (or the lower product).
When asked if you want to remove database files or registry settings, you should normally not select any of
You may choose to remove database files if you wish, but removing registry settings may mean that the new software version will not be able to utilize the existing configuration.
4. Remove Video Device Driver/Pack Vx.x (where x.x refers to the version number).
•
Installing the New Version
Once the old version of the software is removed, you can run the installation file for the new software version.
Select the installation options that best fit your needs.
There are some recent software changes that you should be aware of:
•
It is now possible to install the software as a service, and as of NetDVR 6.5 this is the only option since the Monitor application has been discontinued. When the software runs as a service, the Recording Server runs as a background process, and any viewing either
locally or remotely will be done through either a NetPDA/NetCell Client
, a NetGuard-EVS or a NetGuard .
•
The HTTP Server/Realtime Feed Server (very basic alternative to NetGuard-
EVS/NetGuard) can only be used when the software is installed as an application. Since installing as an application is no longer possible in current NetDVR versions, the HTTP
Server and Realtime Feed Server have been discontinued. Use the much superior
NetGuard-EVS or NetGuard instead.
•
NetDVR's
may appear on your screen during installation. When this is
the case, the window will automatically close again after a short while.
•
In the most recent software version, a
is introduced, and you will have the option of opening the Download Manager during installation. The Download Manager is used for managing which features your organization's users will be able to access from a targeted welcome page on the surveillance system server. You can open the Download
Manager if you like, but you can just as easily make changes through the Download
Manager once installation is completed.
•
Restoring a Configuration Backup (if
Required)
If for some reason after installing the new software version you have lost your old configuration, you can easily restore your configuration, provided you have created a backup of your configuration prior to upgrading the software:
1. Drag and drop the backed-up configuration files and folders into the new installation directory.
2. When asked if you wish to overwrite the existing files, click
Yes
.
•
Updating Video Device Drivers
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Installation
•
Video device drivers are small programs used for controlling/communicating with the camera devices connected to an NetDVR system.
Video device drivers are installed automatically during the installation of your
NetDVR system. However, new versions of the video device drivers, so-called
Device Packs, are released from time to time.
We therefore recommend that you visit the website of your NetDVR vendor and download the latest Device Pack.
Upgrading NetGuard-EVSs
NetGuard-EVS users should now remove their old NetGuard-EVS versions and install the new one:
1. On the required computers, open Windows' Add or Remove Programs dialog (Start > Control Panel > Add or Remove Programs). click the Remove button. A wizard window will open. Follow the wizard's steps, and click Finish when ready.
3. Now open a browser and connect to NetDVR at the following address: http://[IP address or hostname of server]:[Image Server port number; default is 80]
Example: http://123.123.123.123:80
4. From the welcome page that appears, download and install the latest
NetGuard-EVS version.
5. If required, download and install any NetGuard-EVS plugins needed.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Administration
Administration
Administrator Login Window
For users without administrator rights, access to certain features in NetDVR may in some organizations have been restricted.
When this is the case, you will be asked to specify the administrator password in the
Administrator Login
window in order to get access to the restricted features.
The Administrator Login window
You will only be asked to specify the administrator password when you open the
from Windows'
Start
menu or by clicking the
Administrator
shortcut on the desktop. This will only be the case when access to the
Administrator
application has been password-protected.
Administrator Window
The Administrator window, the main window in the Administrator application, is used by the surveillance system administrator for configuring NetDVR upon installation or whenever configuration adjustments are required, e.g. when adding new cameras to the system.
Access: You access the Administrator application by selecting it from Window's Start menu or by clicking the Administrator desktop shortcut. Access to the Administrator application may be password protected, in which case you will be asked to provide the administrator password in the
.
IMPORTANT: Changes you make in the Administrator application are not applied on your surveillance system until you exit the Administrator application. This allows you to try out various settings before making them take effect.
The
Administrator
window's
Device Manager
section provides an overview of devices on your surveillance system; the window's buttons let you configure your system.
•
Device Manager Section
The Device Manager section—located in the middle of the Administrator window—lists all added devices with attached cameras, microphones and speakers. The Device Manager section thus provides you with an overview of your surveillance system.
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Administration
Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached
Until you have added devices, the
Device Manager
section will be empty.
Adding Devices
You add devices through an intuitive
Device Setup Wizard
, available by clicking the
Administrator
window’s
Add
Device
button (see also
). When devices have been added, they will be listed in the
Device
Manager
section. Clicking the plus sign next to a device in the
Device Manager
section will list cameras attached to the device.
Editing Settings for Devices
To edit settings for a device listed in the
Device Manager
section, select the device, then click the
Edit device...
Editing Settings for Cameras
To edit the settings for a camera listed in the
Device Manager
section, click the plus sign next to the device to which the camera is attached, select the required camera, then click the
Settings
Settings for [Device name] [Camera Name] window
Renaming a Camera
To rename a camera, right-click the camera name in question, then select
Edit
from the menu that appears:
, in which you are able to overwrite the existing camera name with a new one.
Assigning Shortcut Numbers to Cameras
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such keyboard shortcuts include numbers, which are used to identify each camera. Shortcut numbers must be unique for each camera. To assign a shortcut number to a camera, right-click the camera name in question, then select Edit from the menu that appears:
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Administration
, in which you are able to specify a shortcut number to be used with the camera.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as NetGuard, the camera shortcuts cannot be used.
Tip: More information about using the keyboard shortcuts is available in the documentation for NetGuard-
EVS.
Editing Settings for Audio Sources
To edit the settings for an audio source (i.e. a microphone or a speaker) listed in the Device Manager section, click the plus sign next to the device to which the audio source is attached, select the required audio source, then click the Settings button to open the
Microphone Settings window or the Speaker Settings window
.
IMPORTANT: The use of microphones will impact the database capacity for storing video; see
for more information.
Disabling/Enabling Cameras and Audio Sources
Individual cameras and audio sources listed in the Device Manager section are by default enabled, meaning that video from cameras and audio from attached audio sources is by default transferred to NetDVR— provided that the cameras are marked as online in the
Camera/Alert Scheduler window (also default).
Note: On some devices, audio can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If audio on a device does not work after enabling it in the Administrator application, you should thus verify whether the problem may be due to audio being disabled on the device itself.
If required, you can disable individual cameras and audio sources listed in the Device Manager section.
When a camera or audio source is disabled, no video/audio will be transferred from the camera/audio source to NetDVR.
To disable a camera or audio source, right-click the required camera or audio source in the Device Manager section, then select Disable:
When a camera or audio source is disabled, it will be indicated as follows:
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On-Net Surveillance Systems, Inc. NetDVR 6.5
Administration
To enable a previously disabled camera or audio source, simply right-click the required camera or audio source in the
Device Manager
section, then select
Enable
:
•
Tip: Individual cameras can also be disabled/enabled in the
Camera Settings for [Device Name] [Camera
. Individual audio sources can also be disabled/enabled in the Microphone Settings window
or
Speaker Settings window respectively.
Administrator Window's Buttons
The
Administrator
window features the following buttons:
Button Description
Service
Manager...
Opens the Service Manager window , which lets you pause/resume
theRecording Server service. Pausing the service is necessary in order to access some features, for example configuration of PTZ (Pan/Tilt/Zoom) cameras.
IMPORTANT: While the service is paused, no video or audio will be recorded.
Scheduler...
General
Settings...
Opens the Camera/Alert Scheduler window , in which you specify online
periods for each camera.
You are also able to specify if cameras should go online when specific events occur (e.g. when a door is opened), and if e-mail or sound alerts should be used if motion is detected during specific periods of time (e.g. during working hours).
If using PTZ cameras with patrolling, you are furthermore able to specify if certain patrol schemes should be used during specific periods of time.
Tip: By default, all cameras are online at all times. You will only need to modify scheduler settings if you require cameras to be online only at specific times or events, or if you want to use specific alerts or a PTZ patrol scheme.
Opens the General Settings window
, in which you are able to specify a number of settings related to:
•
Administrator password
•
User rights for the Administrator application
•
PTZ patrolling pause time out (if using PTZ cameras with patrolling)
•
E-mail settings (for alerts sent via e-mail)
•
SMS settings (for alerts sent via SMS)
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•
Log file settings
•
Other advanced settings
Archive Setup...
Opens the Archive setup window , in which you specify NetDVR's archiving
settings.
Archiving lets you keep recordings for as long as required, limited only be the available hardware storage capacity.
Import DLKs...
Lets you import all required Device License Keys (DLKs) in one go, thus avoiding the need to specify each DLK manually when adding devices.
How to Import Device License Keys
.
NetMatrix...
NetTransact...
Add Device...
Edit Device...
Lets you access
. NetMatrix is an integrated product for forcing video from any camera to any monitor on a network operating with
NetDVR.
Note: The NetTransact button is not functional. If NetTransact (add-on product for handling loss prevention through video evidence combined with time-linked POS or ATM transaction data) is installed on the server, use
Windows' Start menu or the NetTransact Administrator desktop shortcut to access the NetTransact Administrator. Use with NetTransact versions earlier than 2.1 is not supported.
Starts the Device Setup Wizard, which guides you through the process of adding a new device.
.
When you have selected a device in the Administrator window's Device
Manager section, clicking the Edit Device... button lets you edit settings for
the selected device in the Edit device settings window
.
Remove Device
Lets you remove a device selected in the Administrator window's Device
Manager section.
In order to prevent accidental removal of devices, you will be asked to confirm that you want to remove the device.
Settings...
Lets you specify settings for a selected camera or audio source:
•
Cameras: When you have selected a camera in the Administrator window's Device Manager section, clicking the Settings button will
•
Audio sources: When you have selected an audio source in the
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I/O Setup...
Administrator window's Device Manager section, clicking the
Settings button will open the
(if the
enable/disable the audio source and change its name if required.
Opens the I/O Setup window , in which you are able to define events based
on input events (for example when a door sensor detects that a door is opened) and VMD (Video Motion Detection). The I/O Setup window also lets you specify output (e.g. a siren).
When defined, events can be used for a variety of purposes. For example, an input event can be used for triggering output, for starting a particular camera, and for triggering that an e-mail or SMS message is sent to a particular user, notifying the user of the recorded event.
See also the description of the I/O Control... button.
Event Buttons...
Opens the Event Buttons window , in which you are able to define events for
use on event buttons.
Event buttons can used in NetGuard-EVS for manually triggering events.
Generic
Events...
I/O Control...
Opens the Generic Events window
, in which you are able to define events based on input from external sources using the TCP and UDP protocols.
Opens the I/O Control window , in which you are able to attach outputs to
input events.
This way you can, for example, define that a siren should sound when a sensor detects that a door is opened.
Exit
Closes the Administrator application.
Tip: Clicking the icon in the left corner of the Administrator window's title bar, gives you access to a small menu. Selecting About Adm ... from the menu will display a dialog with your system's version number and software license code; this is valuable information, should you ever need to contact product support.
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Devices & DLKs
How to Import Device License Keys
You must have a Device License Key (DLK) for every device (IP network camera or IP video server) installed on your
NetDVR surveillance system.
Remember that you are allowed to install and use only the number of cameras listed on your organization's license sheet; regardless of you number of available DLKs. For example, a fully used four-port video encoder counts as four cameras even though the cameras are connected through a single device—therefore a fully used four-port video encoder will use four licenses.
System administrators obtain DLKs as part of the software registration process.
You are able to specify each DLK manually when adding a device
through the
Device Setup Wizard
, available by clicking the
Add Device..
. button in the
. However, you can avoid having to specify each DLK manually by
using the following procedure to import all received DLKs into NetDVR in one go:
Prerequisites:
The DLKs, received in a .dlk file, must have been saved at a location accessible by the surveillance server, for example on a network drive or on a USB stick.
Administrator
window, click the
Import DLKs...
button.
3. Browse to the location at which you have saved the received .dlk file.
Select the file, and click
Open
.
through the
Device Setup Wizard
.
How to Add a Device
In NetDVR you add devices (IP video camera devices, IP video encoder devices or digital video recorder (DVR) devices) rather than actual cameras. This is because devices have their own IP addresses or host names. Being IPbased, NetDVR primarily identifies units on the surveillance system based on their IP addresses or host names.
You are able to add up to 64 cameras. If using video encoder devices on your system, bear in mind that many video encoder devices have more than one camera connected to them. For example, a fully used four-port video encoder will count as four cameras.
Even though each device has its own IP address or host name, several cameras can be attached to a single device and thus share the same IP address or host name. This is typically the case with cameras attached to video encoder devices. You can of course configure and use each camera individually, even when several cameras are attached to a single device.
When such I/O devices are added, they can be used in events-based system setup in the same way as a camera. For more information about using I/O devices, see
. For information about which I/O devices are supported, refer to the release note.
Once a device is added in NetDVR, any cameras attached to the device are automatically recognized by the software, and listed in the
Administrator
window's
Device Manager
section:
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Detail from the Administrator window's Device Manager section—two devices have been added; the first device has a single camera attached, whereas the second device has four cameras attached
To add a device, use the following procedure:
Prerequisites:
You must have configured IP address, password, etc. on the device itself, as described by the manufacturer.
Administrator
window, click the
Add Device...
button. This will start the
Device Setup Wizard
.
3. On the first step of the wizard, identify the required device, either by
•
Typing the IP address of the device. Tip: To jump to the next IP address segment in the field, press SPACE on your keyboard.
- or -
•
Typing the DNS host name of the device. This requires that you select the Use DNS host names box
Specifying the IP address of a device
Note: By default, HTTP port 80 and FTP port 21 will be used for the device. If the device you are adding uses other port numbers, click the Port Setup button and specify required port numbers. The need for specifying different ports may often apply if the device is located behind a NAT-enabled router or a firewall.
When this is the case, also remember to configure the router/firewall so it maps the ports and IP address used by the device.
When ready, click Next to go to the second step of the wizard.
4. If a password is used for the device, type the password for the device's administrator account (called the
“admin” or “root” account on some devices). Leave the Autodetect Device option selected, then click Next.
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5. When the device has been detected, type the Device License Key (DLK) for the device in the DLK field.
Specifying DLK for the device
Tip: If you have imported DLKs (see How to Import Device License Keys
), the DLK field will already be filled with the DLK for the device.
Click Next.
6. Assign a unique and descriptive name to the device. Upon completion of the wizard, the name will be used when listing devices and associated cameras in the Administrator window's Device Manager section. The name may, for example, refer to the physical location of the camera(s) attached to the device.
Assigning a name to the device
Tip: You may click the Camera Setup button to access the Camera Settings for … window
, in which you are able to specify certain settings related to camera name and PTZ control. The latter requires that the camera is a PTZ (Pan/tilt/Zoom) camera.
8. The device will be listed in the Administrator window's Device Manager section. To view a list of cameras attached to the device, click the plus sign next to the device name.
Tip: Cameras are listed for each device with default names, such as Camera 1, etc. If you want to change the name of a camera, right-click the camera name in question, then select Edit from the menu that appears.
Tip: Individual cameras listed in the Device Manager section are by default enabled, meaning that video from the cameras are by default transferred to NetDVR—provided that the cameras are marked as online in the
Camera/Alert Scheduler Window (also default). If required, you can disable a camera listed in the
Device Manager section by right-clicking the name of the camera in question. See more information under
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Edit Device Settings Window
The
Edit device settings
window lets you edit the settings of an already installed device.
NetDVR 6.5
Administration
The Edit device settings window
's
Device Manager section, and click the Edit Device... button.
The Edit device settings window is divided into two sections:
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•
Identify Video Device Section
The
Identify Video Device
section contains the following fields, buttons, etc.:
Field, Button,
...
Description
Device Type
Select required device type from list.
Tip: NetDVR is able to automatically detect device type as well as serial number, provided the IP address/hostname and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields:
Simply click the Detect Device button to auto-detect device type and serial number.
Detect Device
Device Name
Camera
Settings...
Click button to auto-detect device type and serial number.
Note: Use of the auto-detect feature requires that the IP address and password of the device have been specified in the IP-address and Root
Password fields.
Name used to identify the device.
Tip: To enable easy identification of devices, it is often a good idea to use a device name that refers to the physical area covered by the cameras attached to the device (examples: Reception Area, Car Park B, Entrance Door, ...).
Note: Device names must be unique; you cannot use the same name for several devices.
Opens the
Camera Settings for [Device Name] window , in which you are able
to specify a number of settings for cameras attached to the device, including:
•
Port through which PTZ (Pan/Tilt/Zoom) cameras are controlled
•
Camera names, types, and ports
Note: The number of settings available in the Camera Settings for [Device
Name] window may be limited if cameras are not PTZ cameras or connected to a video encoder device.
Device Serial
Number
Device
License Key
Serial number of device; usually identical to the 12-character MAC address of the device (example: 0123456789AF).
Tip: NetDVR is able to automatically detect serial number as well as device type, provided the IP address/host name and password of the device have been specified in the IP-address/DNS Host Name and Root Password fields:
Simply click the Detect Device button to auto-detect device type and serial number.
A 16-character license key (DLK) for the device, obtained when registering the software.
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Enable iPIX iPIX License
Key
Enables the use of IPIX, a technology that allows viewing of 360-degree panoramic images.
Note: Use of the IPIX technology requires either a dedicated IPIX camera or a regular camera equipped with a special IPIX camera lens for which a special
IPIX license key is required. If the device in question is for a dedicated IPIX camera, the check box is selected by default, and you do not have to enter an
IPIX license key in the neighboring field.
License key for using the IPIX technology, obtained when registering the software.
Note: This information is only required if the Enable iPIX check box is selected manually.
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•
Network Settings for Video Device Section
The
Network Settings for Video Device
section contains the following fields:
Field Description
IP-address
-or-
DNS Host
Name
IP address or DNS host name of the device in question.
Note: If Use DNS host name check box is selected, the name of the IP-
address field changes to DNS/Host Name in order to accommodate a
DNS host name rather than an IP address.
Use DNS host name
By selecting the check box you are able to use a DNS host name for identifying the device instead of using the device's IP address. When the check box is selected, the IP-address field changes its name to
DNS/Host Name, ready to accommodate a DNS host name rather than an IP address.
Default Http
Port
Default Ftp
Port
Root
Password
When selected, HTTP traffic to the device will go through the default port, port 80. If you want to use another port for HTTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.
When selected, FTP traffic to the device will go through the default port, port 21. If you want to use another port for FTP traffic to the device, clear the check box, and specify required port number in the field to the left of the check box.
Password required in order to log in to the device using the root account (occasionally known as an admin or administrator account).
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Camera Settings for [Device Name] window
Note: The number of settings available in the Camera Settings for [Device Name] window may be limited if cameras are not PTZ (Pan/Tilt/Zoom) cameras or connected to a video encoder device.
The
Camera Settings for [Device Name]
window lets you specify certain information about a device's cameras. This is primarily interesting for PTZ cameras and cameras attached to a video encoder device.
The Camera Settings for [Device Name] window
Access: You access the Camera Settings for [Device Name] window by clicking the Camera Settings... button in the
The Camera Settings for [Device Name] window is divided into a P/T/Z Camera Selection section and a camera list:
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•
P/T/Z Camera Selection Section
The
P/T/Z Camera selection
section contains the following fields:
Field Description
Some of the connected cameras are
Pan/Tilt/Zoom cameras
Select check box if any of the cameras attached to the video encoder device is a PTZ camera.
If the check box is not available, PTZ is not supported for the device in question.
P/T/Z type controlled through COM1
P/T/Z type controlled through COM2
Field available only if Some of the connected cameras are Pan/Tilt/Zoom
cameras check box is selected.
If a PTZ camera is controlled through the COM1 port on the video encoder device, select the required PTZ camera type from the list.
If no PTZ cameras are controlled through the COM1 port, select None.
Field available only if Some of the connected cameras are Pan/Tilt/Zoom
cameras check box is selected.
If a PTZ camera is controlled through the COM2 port on the video encoder device, select the required PTZ camera type from the list.
If no PTZ cameras are controlled through the COM2 port, select None.
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•
Camera List and Fields
The camera list contains a line for each camera channel on the device. First line from the top corresponds to camera channel 1, second line from the top corresponds to camera channel 2, etc.
To change camera settings, select the required camera channel from the list, specify required information in the following fields, and click the
Apply
button:
Field Description
Camera Name
Name used to identify the selected camera. Existing names, such as the default camera names Camera 1, Camera 2, etc. can be changed by overwriting the existing names.
Note: Camera names must be unique for each device.
Cam Number
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera.
Camera shortcut numbers must be unique for each camera, must not contain any letters or special characters, and must be no longer than eight digits.
Examples of correct camera shortcut numbers: 3, 12345678. Examples of incorrect camera shortcut numbers: A*3, 123456789.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as NetGuard, the camera shortcuts cannot be used.
Tip: You can also assign shortcut numbers to cameras in the
.
Tip: More information about using the keyboard shortcuts is available in the documentation for NetGuard-EVS.
Camera Type
Device Port
Port Address
Lets you select whether the camera on the selected camera channel is Fixed or Moveable:
•
Fixed: Camera mounted in a fixed position
•
Moveable: PTZ camera
Available only if Moveable is selected in the Camera Type field.
Lets you select which control port on the video encoder should be used for controlling PTZ functionality on the camera.
Available only if Moveable is selected in the Camera Type field.
Lets you specify port address of the camera.
The port address would normally be 0 or 1. If using daisy chained PTZ cameras, the port address will identify each of them, and you should verify your settings with those recommended in the cameras' manuals.
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Cameras
About Camera Administration ...
In NetDVR you do not have to worry about having to add individual cameras to the system:
Cameras are connected to devices, so once you have added the required devices to your NetDVR system (see
), all cameras connected to the devices are connected to the system as well.
You are able to specify a wide variety of settings for each camera connected to the NetDVR system. Your entry point
for such camera configuration is the
To configure a camera, select the required camera in the
Administrator
window's
Device Manager
section, then click the
Administrator
window's
Settings...
button.
Camera Settings for [Device Name] [Camera Name] window
, in which you have access to settings for the
camera in question, including:
•
How the camera should record (frame rate, image quality, etc.)
•
Where and when to store recorded video from the camera
•
Motion detection sensitivity
•
Triggering of notifications and external output
•
... and more
This also applies if you want to edit the settings for an already configured camera.
Camera Settings for [Device Name] [Camera Name] Window
The
Camera Settings for [Device Name] [Camera Name]
window lets you specify settings for a particular camera.
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Access: You access the Camera Settings for [Device Name] [Camera Name] window from the
, by selecting a camera in the Device Manager section, then clicking the Settings... button.
The
Camera Settings for [Device Name] [Camera Name]
window contains the following sections and buttons:
•
Speedup Settings
Note: Special settings apply for cameras using MPEG. Read more at the end of the description of this section.
The Speedup Settings section lets you specify the required number of frames to be used when motion is detected and/or an event occurs in this field.
•
Required framerate: Specify required number of frames in the first field, and select required unit
(per Second, per Minute, or per Hour) from the list.
The frame rate must be higher than the frame rate specified in the Required framerate field in the Recording
settings section which is described in the following.
•
Tip: When you specify a frame rate, the interval between images is automatically calculated and displayed to the right of the frame rate fields.
Specifically for cameras using MPEG
For MPEG cameras you can select predefined frame rates, and it is not possible to select unit. The number of seconds between each image is still calculated.
Recording Settings
The Recording Settings section lets you specify the camera's recording settings in the following fields:
•
Required framerate: Specify required number of frames in the first field, and select required unit
(per Second, per Minute, or per Hour) from the list.
Tip: When you specify a frame rate, the interval between images is automatically calculated and displayed to the right of the frame rate fields.
Specifically for cameras using MPEG: Instead of selecting the required frame rate, you can select a
Frame Type. Select All to record everything; this is similar to having the same frame rate for speedup and for recording. Select Key frame if you wish only to record key frames and ignore changes between the key frames; this means that you typically record one frame per second.
•
Enable speedup: NetDVRis able to increase the frame rate of a camera if motion is detected, or if an event occurs.
Select the check box to enable increased frame rate on motion detection or on an event, then specify the required conditions in the following fields.
Tip: In the Camera/Alert Scheduler window you can specify periods in which the camera should
always speedup. o On motion: Available only if the Enable speedup check box is selected.
Select this check box to use a higher frame rate when motion is detected.
Remember to specify the required higher frame rate in the Speedup settings section.
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The camera will return to the original frame rate two seconds after the last motion is detected.
o On event:Available only if the Enable speedupcheck box is selected.
Select the check box to use a higher frame rate when an event occurs and until another event occurs, then select required start and stop events in the Start and Stop lists.
The camera will increase its frame rate when the start event occurs, and return to the original frame rate when the stop event occurs.
Remember to specify the required higher frame rate in the Speedup settings section.
Note: Use of speedup on event requires that events have been defined in the
, accessed by clicking the I/O Setup... button in the Administrator window .
•
When to store images in the database:Select when video received from the camera should be stored in the database: o Always: Always store all received video in the database. o
Never: Never store any received video in the database. Live video will be displayed, but, since no video is kept in the database, users will not be able to browse video from the camera. o Conditionally: Store received video in the database when certain conditions are met. When you select this option, specify required conditions in the following fields.
•
On motion: Available only when the option Conditionally is selected, i.e. when video received from the camera should be stored in the database on certain conditions only. Select the check box to store all video in which motion is detected.
•
On event: Available only when the option Conditionally is selected, i.e. when video received from the camera should be stored in the database on certain conditions only. Select the check box to store all video, regardless of motion, when an external event occurs and until another external event occurs, then select required start and stop events in the Start and Stop lists. Use of storage on event requires that events have been defined.
Read more about events in About Input, Events & Output ...
•
[Number of] seconds pre/post recordings on event:Available only when the option Conditional is selected, i.e. when video received from the camera should be stored in the database on certain conditions only.
You are able to store recordings from periods preceding and following detected motion and/or specified events. Using such a pre/post buffer can be advantageous: If, for example, you have defined that video should be stored when a door is opened, being able to see what happened immediately prior to the door being opened may be important.
Specify the number of seconds for which you want to store video from before and after the storage conditions are met.
Example: You have specified that video should be stored conditionally on event, with a start event called Door Opened and a stop event called Door Closed. With a pre/post buffer of three seconds, video will be stored from three seconds before Door Opened occurs to three seconds after Door
Closed occurs.
Note: Pre/post recording periods cannot be displayed in the timelines of NetGuard-EVS's timeline browser. The fact that these periods cannot be displayed in the timeline browser's timelines does not affect recording.
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•
•
•
•
Live Settings
The Live settings section lets you determine the frame rate with which users will view live video in their access clients. Select either Same as recording or Same as speedup.
Note: This section is not available for cameras using MPEG. For MPEG, viewing of live video will take place with the same frame rate as specified for speedup.
Audio
In the Audio section you are able to associate a microphone and/or a speaker with the selected camera.
Note: The ability to associate a microphone and/or a speaker with the selected camera requires that at least one microphone and/or speaker has been attached to a device on the surveillance system.
When a microphone and/or a speaker is associated with a camera, audio from the source will automatically be used when video from the camera is viewed. Note that you are able to select a microphone and/or a speaker attached to another device than the selected camera.
To associate a microphone and/or a speaker with the selected camera, simply select the required microphone and/or speaker from the Default microphone and Default speaker lists.
For cameras attached to the same device as a microphone and/or a speaker, the microphone and/or speaker is automatically selected and cannot be changed.
IPIX
Note: Functionality in the IPIX section is only available if the use of IPIX technology has been enabled for the device to which the camera is attached. For dedicated IPIX cameras, the use of IPIX technology is automatically enabled. If not dealing with a dedicated IPIX camera, you enable use of IPIX technology for a device in the
Edit device settings window , accessed by selecting the required device in the
's Device Manager section, then clicking the Administrator window's Edit Device... button.
The IPIX section contains the following fields and buttons:
•
Enable IPIX:
Select check box to enable the use of IPIX, a technology that allows viewing of 360degree panoramic images through an advanced fish eye lens on the particular camera.
•
IPIX Settings...:Opens the IPIX Camera Configuration window , in which you configure the camera's
IPIX functionality.
Motion Detection Settings
The
Motion Detection Settings
section contains two buttons for configuring the camera's motion detection:
•
Motion Detection...:
Opens the
Adjust Motion Detection window
, in which you are able to specify motion
detection sensitivity levels.
•
Exclude Regions...:
Define Exclusion Regions window
in which you are able to disable motion detection in specific areas of the camera's images.
Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
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•
Database Settings
The database for each camera is capable of containing a maximum of 600,000 records or 40 GB per day.
Note that camera databases also store recorded audio from associated audio sources; see
for more information.
Tip: By using
archiving it is possible to store recordings beyond the capabilities of the camera's database.
The Database settings section lets you specify where the database containing the camera's recordings should be kept, how much data to store, etc. You specify this information in the following fields:
•
Max records in database:Select this option to limit the database size based on a maximum
allowed number of records in the database. Specify required maximum number of records in the neighboring field.
When the database reaches the maximum number of records, the oldest record in the database will automatically be overwritten. A database can contain up to 600,000 records.
•
Max timespan in database: Select this option to limit the database size based on the age of records in the database. Specify the required number in neighboring field, and select required unit
(Minutes, Hours, or Days) from the list.
When records become older than the specified number of minutes, hours, or days, they will automatically be deleted.
Note: A database can contain no more than 600,000 records, regardless of what maximum age has been defined.
Tip: You will receive a message if based on the recording frame rate you have specified for the camera NetDVR detects that the maximum number of allowed records in the database is likely to be reached before the end of the specified time span.
•
Clear Database... :Click button to delete all records stored in the database for the camera in question.
WARNING: Use with caution; all records in the database for the camera will be permanently deleted. As a security measure, you will be asked to confirm that you want to permanently delete all stored records for the camera.
Records stored in archived databases will not be affected.
Note: If the OnSSI Recording Server service is running, the button will not be available. To make the button available, pause the OnSSIRecording Server service by clicking the
's Service Manager button, then clicking the Pause button or by stopping the service from the
Recording Server Manager icon .
IMPORTANT: No video or audio will be recorded while the OnSSIRecording Server service is paused or stopped.
•
Archive automatically when database is full: Select this check box if you wish to automatically archive the database when it is full.
Note: For this feature to work, you should first enable archiving in the
.
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•
Delete archives older than [n] days (0 to use default archive setting):In this field you can specify after how many days archives for the camera should be deleted.
Note: What you specify here overwrites what you have specified in the
Type 0 to use same number of days as specified the Archive Setup window.
•
Database path:Specify which local directory the database for the camera should be kept in.
Default database path is the path at which the NetDVR software is installed, typically C:\Program
Files\OnSSI\ NetDVR\
;
Example: C:\Videodata
To browse for a folder, click the browse button next to the Database path field.
Note: Even though it is possible to specify a path to a network drive, it is highly recommended that you specify a path to a local drive. If using a path to a network drive, it will not be possible to save to the database should the network drive become unavailable.
Tip: If you have several cameras, and several local drives are available, performance can be improved by distributing the databases of individual cameras across the local drives.
•
In case of database failure, take the following action:Select which action to take if the database becomes corrupted.
The number of available actions depends on whether archiving has been enabled. You enable archiving for a camera in the
Archive setup window , accessed from the
clicking the Archive Setup... button. o Repair, Scan, Delete if fails: Default action. If the database becomes corrupted, two different repair methods will be attempted: a fast repair and a thorough repair. If both repair methods fail, the contents of the database will be deleted. o Repair, Delete if fails: If the database becomes corrupted, a fast repair will be attempted. If the fast repair fails, the contents of the database will be deleted. o
Repair, Archive if fails: Available only if archiving is enabled for the camera. If the database becomes corrupted, a fast repair will be attempted. If the fast repair fails, the contents of the database will be archived. This action is recommended if archiving is enabled for the camera. o Delete (no repair): If the database becomes corrupted, the contents of the database will be deleted. o Archive (no repair): Available only if archiving is enabled for the camera. If the database becomes corrupted, the contents of the database will be archived.
Tip: Provided the corrupt database has been archived
Open the Viewer and attempt to browse the archived recordings from the camera in question. Browsing will initially fail, but this will make the Viewer start repairing the corrupt database.
Tip: See also How to Protect Databases from Corruption.
When the contents of the local database for the camera are either deleted or archived, the database is reset and will be ready for storing new recordings.
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Note: No video can be recorded while the database is being repaired. For large installations, a repair may take several hours, especially if the Repair, Scan, Delete if fails action involving two different repair methods is selected, and the first repair method (fast repair) fails.
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Database Resizing
In case recordings for a camera get bigger than expected, or the available drive space is suddenly reduced in another way, an advanced database resizing procedure will automatically take place:
If archives are present on the same drive as the camera's database, the oldest archive for all cameras archived on that drive will be moved to another drive (moving archives is only possible if you use dynamic
) or, if moving is not possible, deleted.
If no archives are present on the drive containing the camera's database, the size of all camera databases on the drive will be reduced by deleting a percentage of their oldest recordings, thus temporarily limiting the size of all databases
When the recording server is restarted upon such database resizing, the original database sizes will be used.
You should therefore make sure the drive size problem is solved, or adjust camera database sizes to reflect the altered drive size.
Tip: Should the database resizing procedure take place, you will be informed on-screen in NetGuard-
EVS, in log files, and (if set up) through an e-mail and/or SMS alert.
Tip: For more information about how NetDVR responds to the threat of running out of disk space, see
Image Quality...
The Image Quality... button opens the
, in which you are able to configure image
resolution, compression, etc. for the camera.
Event Notifications...
select events for triggering event indications for the camera when displayed in NetGuard or NetGuard-EVS.
Note: The use of event notifications requires that at least one event has been specified for a device on your
NetDVR system; the event does not have to be specified for the particular camera. Read more about events in
About Input, Events & Output ...
Outputs...
The Outputs... button opens the
Output Settings for [Device Name] [Camera Name]
, in which you are able to specify which outputs (e.g. the sounding of a siren or the switching on of the lights) should be associated with motion detection and/or with output buttons for manually triggering output when the camera is selected in NetGuard or NetGuard-EVS.
Note: The use of outputs requires that at least one event has been specified for a device on your NetDVR system; the event does not have to be specified for the particular camera. You specify output events in the
, accessed by clicking the I/O Setup... button in the Administrator window
.
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PTZ Preset Positions... (PTZ Cameras Only)
Available only if the camera is a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the PTZ
Preset Positions... button opens
PTZ Preset Positions for [Device Name] [Camera Name] window
, in which you are able to specify preset positions and patrolling for the camera.
Note: If the OnSSIRecording Server service is running, the button will not be available. To make the button available, pause the OnSSIRecording Server service by clicking the
's Service
Manager... button, then clicking the Pause button.
IMPORTANT: No video or audio will be recorded while the OnSSIRecording Server service is paused.
Configure Device Window
Note: Settings in the Configure Device window are to a large extent camera-specific. The window's contents will therefore vary from camera to camera; descriptions in the following are thus for guidance only.
The
Configure Device
window lets you specify image quality settings, such as compression, resolution, etc. for a specific camera.
Example of the Configure Device window, with a preview image
Access: You access the Configure Device window by clicking the Image Quality... button in the
[Device Name] [Camera Name] window .
The Configure Device window is divided into a Camera Settings section and a preview image section:
•
Camera Settings Section
The
Camera Settings
section will typically contain controls for compression, bandwidth, resolution, color, contrast, brightness, image rotation, and similar.
Include Date and Time in Image
The
Camera Settings
section may feature an
Include Date and Time in Image
check box. When selected, date and time
from the camera
will be included in images from the camera.
Note: As cameras are separate units which may have separate timing devices, power supplies, etc., camera time and NetDVR system time may not correspond fully, and this may occasionally lead to confusion.
As all images are time-stamped by NetDVR upon reception, and exact date and time information for each image is thus already known, it is recommended that you keep the Include Date and Time in Image check box cleared.
Should you want to use the Include Date and Time in Image feature, it is recommended that you click the
Synchronize Time button, if available. Clicking the Synchronize Time button will set camera time to system time, but does not guarantee that camera time will match system time indefinitely.
Tip: For consistent synchronization, you may, if supported by the camera, auto-synchronize camera and system time via a time server.
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Preview Image
When adjusting camera settings, you are able to view the effect of your settings by clicking the Preview
Image button, located at the bottom of the window.
Clicking the Preview Image button will provide you with an image from the camera in question, as it would look with the settings specified in the Camera Settings section.
When you have found the best possible camera settings, click OK to apply the settings for the camera.
Adjust Motion Detection Window
The
Adjust Motion Detection
window lets you specify motion detection sensitivity for a specific camera.
Depending on your configuration, motion detection sensitivity settings may determine when recordings from the camera are transferred to the surveillance system, when alerts are generated, when external outputs (such as lights or sirens) are triggered, etc.
Motion detection sensitivity is therefore a key element in your NetDVR surveillance solution, and time spent on finding the best possible motion detection settings for each camera may help you later avoid unnecessary alerts, etc.
Depending on the physical location of the camera, it may be a very good idea to test motion detection settings under different physical conditions (day/night, windy/calm weather, etc.).
The Adjust Motion Detection window
Settings for [Device Name] [Camera Name] window .
Note: Before you configure motion detection sensitivity for a camera, it is highly recommended that you have configured the camera's image quality settings, such as resolution, compression, etc., in the
, and that you have specified any areas to be excluded from motion detection (for example if the camera
. If you later change image quality settings and/or exclusion area settings, you should always test motion detection sensitivity settings afterwards.
The Adjust Motion Detection window features two sliders; one for setting Noise Sensitivity and one for setting Motion
Sensitivity:
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Noise Sensitivity
Noise is insignificant changes in individual pixels which should not be regarded as motion.
The Noise Sensitivity slider determines how much each pixel must change before it is regarded as motion.
Insignificant changes, which should not be regarded as motion, are considered acceptable noise, hence the name of the slider.
With a high noise sensitivity, very little change in a pixel is required before it is regarded as motion.
Areas in which motion is detected are highlighted in the preview image. Select a slider position in which only detections you consider motion are highlighted.
As an alternative to using the slider, you may specify a value between 0 and 256 in the field next to the slider to control the noise sensitivity setting.
Tip: If you find the concept of noise sensitivity difficult to grasp, try dragging the slider to the left towards the High position: The more you drag the slider towards the High position, the more of the preview image becomes highlighted. This is because with a high noise sensitivity even the slightest change in a pixel will be regarded as motion.
Motion Sensitivity
The
Motion Sensitivity
slider determines how many pixels must change in the image before it is regarded as motion.
The selected motion sensitivity level is indicated by the black vertical line in the motion level indication bar below the preview image. The black vertical line serves as a threshold: When detected motion is above the selected sensitivity level, the bar changes color from green to red, indicating a positive detection.
As an alternative to using the slider, you may specify a value between 0 and 10,000 in the field next to the slider to control the motion sensitivity setting.
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Define Exclusion Regions Window
The
Define Exclusion Regions
window lets you disable motion detection in specific areas of a camera's images.
Disabling motion detection in certain areas may help you avoid detection of irrelevant motion, for example if the camera covers an area where a tree is swaying in the wind or where cars regularly pass by in the background.
The Define Exclusion Regions window, with an exclusion area highlighted in blue
Access: You access the Define Exclusion Regions window by clicking the Exclude Regions... button in the
Camera Settings for [Device Name] [Camera Name] window .
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Defining Areas in which Motion Detection Should Be
Disabled
The
Define Exclusion Regions
window features a preview image from the camera. You define the areas in which motion detection should be disabled in the preview image, which is divided into small sections by a grid.
To define areas in which motion detection should be disabled, drag the mouse pointer over the required areas in the preview image while pressing the mouse button down. Left mouse button selects a grid section; right mouse button clears a grid section. Selected areas are highlighted in blue.
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Define Exclusion Regions Window's Buttons and Check
Boxes
The
Define Exclusion Regions
window features the following buttons:
Button, Check
Box
Description
Set All
Lets you quickly select all grid sections in the preview image. This may be advantageous if you want to disable motion detection in most areas of the image, in which case you can simply clear the few sections in which you do not want to disable motion detection.
Clear All
Auto
Show Grid
Lets you quickly clear all grid sections in the preview image.
By clicking the Auto button you can make NetDVR automatically detect areas with noise (insignificant changes in individual pixels which should not be regarded as motion) in the image, and automatically mark such areas as areas in which motion detection should be disabled.
As the automatic detection is based on an analysis of a number of images, it may take a few seconds from you click the
Auto
button to noisy areas are detected and marked as areas in which motion detection should be disabled.
Note: The automatic detection of noisy areas happens according to the noise
sensitivity setting specified in the
the automatic detection of noisy areas to work as intended, it is recommended that you specify a noise sensitivity setting that matches your requirements before you make use of the automatic detection feature.
With the
Show grid
check box selected (default), the preview image contains a grid indicating the division of the preview image into selectable sections.
With the Show grid check box cleared, the grid in the preview image is removed. This may provide a less obscured view of the preview image.
Selection of areas in which motion detection should be disabled takes place the same way as when the grid is visible.
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Output Settings for [Device Name] [Camera Name] Window
In the
Output Settings for [Device Name] [Camera Name]
window you are able to associate a camera with particular external outputs, defined in the
, for example the sounding of a siren or the switching on of lights.
The associated outputs can be triggered automatically when motion is detected as well as manually through output buttons available in NetGuard and NetGuard-EVS.
Access: You access the Output Settings for [Device Name] [Camera Name] window from the
[Device Name] [Camera Name] window , by clicking the Outputs... button.
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Associating Outputs with Manual Control and Detected
Motion
Note: Use of features in the Output Settings for [Device Name] [Camera Name] window requires that output
has been defined in the I/O Setup window
.
You have a high degree of flexibility when associating a camera with particular outputs:
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You are able to select between all available outputs, i.e. outputs defined as output events for the camera itself as well as outputs defined as output events for other devices on the NetDVR system
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The same output may be used for manual control as well as for automatic triggering when motion is detected
Selecting Output for Manual Control
You are able to specify outputs to be triggered manually from a list in NetGuard or NetGuard-EVS.
To specify an output for manual triggering in NetGuard/NetGuard-EVS, do the following:
1. Select the required output in the All Outputs list in the left side of the Output Settings for [Device
Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed information about the selected output under Output Information in the lower part of the window. copy the selected output to the On Manual Control list.
An unlimited number of outputs may be selected this way.
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You are able to determine each output’s position in NetGuard’s and NetGuard-EVS’s output list by moving the selected output up or down in the On Manual Control list with the up and down buttons located to the right of the list. The selected output is moved up one step each time you click the up button. Likewise, each time you click the down button, the selected output is moved down one step.
To remove an output from the On Manual Control list, simply select the required output, and click the << button located between the All Outputs list and the On Manual Control list.
Selecting Output for Use on Motion Detection
You are able to select outputs to be triggered automatically when motion is detected in video from the camera.
Tip: This feature does not require that a VMD (Video Motion Detection) event has been defined for the camera in the I/O Setup window.
To select an output for use when motion is detected in video from the camera:
3. Select the required output in the All Outputs list in the left side of the Output Settings for [Device
Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed information about the selected output under Output Information in the lower part of the window.
This will copy the selected output to the On Motion Detected list.
To remove an output from the On Motion Detected list, simply select the required output, and click the << button located between the All Outputs list and the On Motion Detected list.
Tip: See also
About Input, Events & Output ...
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Setup Notifications on Events Window
Note: The use of event notifications requires that at least one event has been specified for a device on your NetDVR system; the event does not have to be specified for the particular camera.
The
Setup Notifications on Events
window lets you select events for triggering event notifications for the camera when displayed in NetGuard and NetGuard-EVS.
Access: You access the Setup Notifications on Events window from the
Camera settings for [Device Name]
, by clicking the Event Notifications button.
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What Is an Event Notification?
In NetGuard/NetGuard-EVS, three differently colored indicators are available for each camera: a yellow indicator, a red indicator, and a green indicator. When event notification is used for a camera, the yellow indicator will light up when the specified events have occurred.
Event notifications can be valuable for camera operators, as they will be able to quickly detect that an event has occurred, even though their focus was perhaps on something else the moment the event occurred.
Yellow indicator in clients is used for event notifications
Tip: The clients' other two indicators serve the following purposes: The red indicator lights up when motion has been detected, and the green indicator is used for indicating that video is received from a camera.
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Specifying Events for which Event Notification Should
Be Used
To specify which events should trigger an event notification for the camera, do the following for each required event:
Tip: You are not limited to events associated with a particular device: You are able to select between all available events (input events, timer events, event buttons) from all cameras on the
NetDVR surveillance system.
When an event listed in the Active Events list occurs, the yellow indicator in clients will light up.
3. Repeat for each required event.
To remove an event from the Active Events list, select the event in question, and click the << button.
PTZ Preset Positions for [Device Name] [Camera Name] Window
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera supporting PTZ preset positions, the
PTZ Preset
Positions for [Device Name] [Camera Name]
window lets you view and—for many, but not all, PTZ cameras—define preset positions for the PTZ camera.
The PTZ Preset Positions for [Device
Name] [Camera Name] window
Access: To access the PTZ Preset Positions for [Device Name] [Camera Name] window, click the PTZ Preset
the camera supports PTZ preset positions. Note that if the Recording Server service is running, the button will not be available; see the description of the Camera Settings for [Device Name [Camera Name] window for information about how to make the button available.
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Why Use Preset Positions?
Defined preset positions can be used for making the PTZ camera automatically go to particular preset positions when particular events occur, and for specifying PTZ patrolling schemes.
Defined preset positions will also become selectable in NetGuard/NetGuard-EVS, allowing users of these applications to move the PTZ camera to the preset positions.
Absolute and Relative Positioning PTZ Cameras
Your configuration options depend on whether the PTZ camera in question is of the absolute positioning or relative positioning kind:
•
Absolute: For an absolute positioning PTZ camera, you are able to define up to 50 preset positions.
You define a preset position by moving the PTZ camera to the required position with the controls in the PTZ View section, then naming the position in the window's Preset Positions section.
•
Relative:
For a relative positioning PTZ camera, the number of preset positions will depend on the camera/video encoder and PTZ driver used.
For some relative positioning PTZ cameras you will only be able to use preset positions defined on the camera/video encoder itself (when this is the case, the preset positions are typically defined through the camera/video server's “built-in” web page).
For relative positioning PTZ cameras allowing definition of preset positions through the NetDVR system, you define a preset position by moving the PTZ camera to the required position with the controls in the
PTZ View
section, then naming the position in the window's
Preset Positions
section.
How to Define a Preset Position
To define a preset position, do the following:
Note: Some PTZ cameras of the relative positioning kind do not allow you to define preset positions as described in the following; for such cameras, you should define preset positions on the camera/video encoder itself.
1. First use the controls in the PTZ Preset Positions for [Device Name] [Camera Name] window's PTZ
View section to move the PTZ camera to the required position.
2. Having moved the PTZ camera to the required position, select an undefined item (may be labeled
Undefined or with a position number) in the Preset Positions section's list of preset position names, and click the Set Position button to define a name for the preset position.
For detailed information about the functionality of PTZ Preset Positions for [Device Name] [Camera
Name] window—such as the ability to test your preset positions, the ability to combine preset positions with events, or the ability to use preset positions in PTZ patrolling schemes—see Preset
Positions for [Device Name] [Camera Name] window's sections in the following.
You are able to define up to 50 preset positions.
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PTZ Preset Positions for [Device Name] [Camera
Name] Window's Sections
Each of the PTZ Preset Positions for [Device Name] [Camera Name] window's sections are described in the following:
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PTZ View Section
The
PTZ View
section lets you control the PTZ camera, and watch the PTZ camera's movements. You use this section to move the PTZ camera to the positions you then define as presets positions in the
Preset Positions
section.
To move the PTZ camera, simply click the required position in the preview picture.
The
PTZ View
section also features sliders allowing you to move the PTZ camera along each of its axes: the X-axis (allowing you to pan left/right), the Y-axis (allowing you to tilt the camera up/down), and the Z-axis (enabling you to zoom in and out; the camera will zoom in when you move the slider towards
Tele
, and zoom out when you move the slider towards
Wide
).
As an alternative to clicking the required position in the preview or using the sliders, you can use the
PTZ camera navigation buttons:
Moves the PTZ camera up and to the left
Moves the PTZ camera up
Moves the PTZ camera up and to the right
Moves the PTZ camera to the left
Moves the PTZ camera to its home position
Moves the PTZ camera to the right
Moves the PTZ camera down and to the left
Moves the PTZ camera down
Moves the PTZ camera down and to the right
Zoom out (one zoom level per click)
Zoom in (one zoom level per click)
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Button, Check
Box
Use preset positions from device
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Preset Positions Section
Having specified a camera position in the
PTZ View
section, you define the required position as a preset in the
Preset Positions
section:
Description
Set Position
Edit Name...
Test
Delete
[Move up]
[Move down]
Available only for cameras supporting this feature. Check box to use preset positions defined on the camera or video encoder device.
Using preset positions from the camera or video encoder device will clear any preset positions you have defined for the PTZ camera; you will therefore be asked to confirm your selection.
Note: In order for preset positions from the camera or video encoder device to work with
NetDVR , the names of the preset positions must contain only the characters A-Z, a-z and 0-
9, and must not contain spaces. If preset position names on the camera or video encoder device contain other characters, or spaces, change the preset position names on the device before selecting the Use preset positions from device feature.
Associates the preset position selected in the list with the position specified in the PTZ View section.
If the preset position selected in the list is yet undefined, you will be asked to specify a name for the preset position.
Lets you edit a preset position name selected in the list. Only works for an already defined preset position name.
Lets you test a defined preset position. Select the required preset position in the list, then click the Test button. The effect is displayed instantly in the PTZ View section.
Lets you delete a preset position selected in the list. When a preset position name is deleted, it will appear as undefined in the list.
Lets you move a preset position selected in the list up and down respectively. The selected preset position is moved one step per click.
By moving preset position up or down, you are able to control the sequence in which available preset positions are presented in NetGuard and NetGuard-EVS:
In NetGuard and NetGuard-EVS, users select preset positions from a list. By moving a preset position up or down in the Preset Positions section's list, you can thus determine the sequence in which preset positions are presented in NetGuard's or NetGuard-EVS's list.
Display of preset positions in NetGuard. Administrators are able to specify the sequence in which available preset positions are displayed.
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Preset Position on Events Section
If you have specified input or VMD events
or
generic events , you are able to
make the PTZ camera automatically go to particular preset positions when particular events occur.
To configure the use of preset positions on events, click the
Setup...
button. This will open the
Event window (for preset positions on event)
, in which you are able to associate particular preset positions with particular events.
To use preset positions on event, select the
Goto preset on event
check box.
Patrolling Section
To configure PTZ patrolling (the automatic movement of a PTZ camera between several preset positions), click the
Setup...
.
PTZ patrolling requires that at least two preset positions have been defined.
Event Window (for PTZ Preset Positions on Event)
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the
Event
window (for preset positions on events) lets you associate particular preset positions with particular events, timer events or event buttons. You are thus able to make the PTZ camera automatically go to a particular preset position when a particular event occurs.
The Event window (for preset positions on events)
Access: To access the Event window (for preset positions on events), click the Setup... button in Preset Position
on Events section of the PTZ Preset Positions for [Device Name] [Camera Name] window .
Note: To use preset positions on events, you must have specified
. Only one PTZ preset position can be defined per event per camera.
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Associating Preset Positions with Particular Events
When associating a preset position from a particular PTZ camera with one or more events, you are able to select between all events defined on the NetDVR system; you are not limited to selecting events defined on a particular device.
To associate a particular preset position with a particular event, do the following:
1. Select the required preset position in the Available Preset Positions list in the left side of the Event window.
2. Select the required event in the list of available events (the list in the middle of the window).
This will copy the selected event to the window's rightmost list, in which events associated with the selected preset position are listed. When the selected event occurs, or when the selected event button is clicked, the PTZ camera will automatically move to the required preset position.
You are able to associate a preset position with more than one event: Simply repeat the process for each required association. To end the association between a particular preset position and a particular event, simply select the required event in the window's rightmost list, and click the << button.
Setup PTZ Patrolling Window
Available only when dealing with a PTZ (Pan/Tilt/Zoom) camera, the Setup PTZ Patrolling window lets you configure patrol schemes for PTZ patrolling (the automatic movement of a PTZ camera between several preset positions) for the camera.
The Setup PTZ Patrolling window
Preset Positions for [Device Name] [Camera Name] window .
Note: To use patrolling, you must have specified at least two preset positions for the PTZ camera in question.
Tip: Although it is technically not patrolling, specifying a patrol scheme with only one preset position is possible. A
a PTZ camera to a specific position at a specific time, and for moving a PTZ camera to a specific position upon manual PTZ control of the camera.
Note: When you have defined your patrol schemes, also remember to schedule use of the patrol schemes in the
.
Note: Bear in mind that patrolling can be overridden if operators (with the necessary user rights) manually control PTZ cameras.
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Patrol Scheme
A PTZ camera may patrol according to several different patrol schemes. For example, a PTZ camera in a supermarket may patrol according to one patrol scheme during opening hours, and according to another patrol scheme when the supermarket is closed.
The Patrol scheme list lets you select which patrol scheme to configure.
Defining a New Patrol Scheme
To define a new patrol scheme, click the New button. This will add a New patrol scheme listing to the Patrol
scheme list.
To change the name from New patrol scheme to a name of your choice, select the New patrol scheme listing, and click the Rename button.
Copying an Existing Patrol Scheme
If you want to create a new patrol scheme based on an existing one, you can copy the existing patrol scheme.
To copy an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the
Copy button. This will add a copy of the selected patrol scheme to the list.
The copy will initially be named Copy of [Patrol Scheme Name]. To change the name to a name of your choice, select the Copy of [Patrol Scheme Name] listing, and click the Rename button.
Renaming an Existing Patrol Scheme
To change the name of an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Rename button.
Removing an Existing Patrol Scheme
To remove an existing patrol scheme, select the required patrol scheme in the Patrol scheme list, and click the Remove button.
Note: The selected patrol scheme will be removed from the list without further warning.
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Selecting Preset Positions to Be Used for a PTZ Patrol
Scheme
Having selected a patrolling scheme in the Patrol scheme list, you are able to specify which of the PTZ camera's preset positions should be used for the selected patrolling scheme:
A preset position can be used more than once in a patrol scheme, for example if the preset position covers an especially important location.
Tip: By pressing the CTRL or SHIFT buttons on your keyboard while selecting from the Preset
Positions list, you are able to select several or all of list's preset positions in one go.
•
3. The camera will move between preset positions in the sequence they appear in the Patrolling list, starting at the preset position listed first.
If you want to change the sequence of preset positions in the Preset Positions list, select a preset position name, and use the move up or move down buttons to move the selected preset position name.
To remove a preset position from the Patrolling list, select the preset position in question, and click the << button.
Specifying Timing Settings for a PTZ Patrol Scheme
Having selected a patrolling scheme in the Patrol scheme list, you are able to specify timing settings for the patrol scheme:
PTZ camera should stay at each preset position. required for the PTZ camera to move between preset positions.
In order not to generate false motion alarms, motion detection for the PTZ camera is automatically disabled while the camera moves between two preset positions. After the specified number of seconds, motion detection is automatically enabled again.
It is thus important that the camera is able to reach all of the patrolling scheme's preset positions within the number of seconds you specify. If not, false motion is likely to be detected.
Bear in mind that it takes longer for the PTZ camera to move between positions that are located physically far apart (e.g. from an extreme left position to an extreme right position) than between positions that are located physically close together.
3. The total number of seconds between each preset position will be listed below the two fields.
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PTZ Patrolling Actions on Detected Motion
You are able to combine a PTZ patrol scheme with motion detection, so that when motion is detected, the
PTZ camera will pause its patrolling and remain at the position where motion was detected for a specified period of time.
To use this feature, do the following:
2. Select whether the PTZ camera should resume patrolling:
•
When a certain number of seconds has passed since first detection of motion, regardless whether further motion is detected
- or -
•
When a certain number of seconds has passed without further detection of motion
3. Specify the required number of seconds for selected option.
Example: You may specify that the PTZ camera should go to the next preset position and resume patrolling when 10 seconds has passed without detection of motion.
•
PTZ Scanning
PTZ scanning is supported on a few devices only. If your device supports PTZ scanning, the Setup
of PTZ Scanning section lets you enable PTZ scanning and select a PTZ scanning speed.
IPIX Camera Configuration Window
Note: Use of the IPIX technology requires a dedicated IPIX camera or a special IPIX camera lens with a special IPIX
license key, specified in the Edit Device Settings window .
IPIX is a technology that allows viewing of 360-degree panoramic images through an advanced ”fish eye” lens. The
iPIX Camera Configuration
window lets you configure the IPIX functionality of a camera.
Access: You access the iPIX Camera Configuration window from the
Camera Settings for [Device Name] [Camera name]
window, by selecting the Enable iPIX check box, and clicking the iPIX Settings... button.
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X-
X+
Y-
Y+
Rx-
Rx+
Ry-
Ry+
•
IPIX View Adjustment
The camera's IPIX functionality is configured by adjusting its IPIX view field, indicated by a green ellipse in the preview image, so it encloses the actual image area of the “fish eye” lens.
You do this by specifying a number of values which will be used by the IPIX technology for converting the elliptic image into an ordinary rectangular image.
You are able to set the ellipse's X-radius, Y-radius, X-center, and Y-center, either by specifying the required values directly in the four fields, or by using the following buttons to adjust the ellipse:
Button Description
R-
Decreases the radius of the IPIX view field.
The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.
R+
Increases the radius of the IPIX view field.
The ellipse's horizontal (X) and vertical (Y) radiuses are changed at the same time, keeping the aspect ratio.
Decreases the horizontal (X) radius of the ellipse.
Increases the horizontal (X) radius of the ellipse.
Decreases the vertical (Y) radius of the ellipse.
Increases the vertical (Y) radius of the ellipse.
Moves the ellipse to the left.
Moves the ellipse to the right.
Moves the ellipse up.
Moves the ellipse down.
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•
Previewing the IPIX View
You are able to toggle between previewing the ”fish eye” view and the IPIX-rendered view, i.e. the original elliptic view as well as the ”flattened” rectangular view resulting from applying the IPIX algorithm according to your specified values.
To toggle between the two different types of preview, click the Toggle Preview button.
When previewing the IPIX-rendered view, the following navigation buttons become available for moving around within the preview image area:
Moves the IPIX-rendered view up and to the left
Moves the IPIX-rendered view up
Moves the IPIX-rendered view up and to the right
Moves the IPIX-rendered view to the left
Moves the IPIX-rendered view to its home position
Moves the IPIX-rendered view to the right
Moves the IPIX-rendered view down and to the left
Moves the IPIX-rendered view down
Moves the IPIX-rendered view down and to the right
Zoom out (one zoom level per click)
Zoom in (one zoom level per click)
Ceiling Mounted Cameras
If the camera is mounted on a ceiling, you can adjust the behavior of the navigation buttons to reflect this by selecting the
Ceiling Mount
check box.
Setting a View as Home Position
When previewing the IPIX-rendered view, you are able to set a particular position in the IPIX-rendered view as the camera's PTZ home position: Navigate to the required position, using the navigation buttons, then click the
Set View as Home Position
button.
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•
Image Resolution
Image resolution values are automatically displayed in the lower part of the window, next to the navigation buttons. When using IPIX, image resolution will automatically be set to the highest available resolution.
Camera Name and Number Window
The
Camera Name and Number
window lets you edit the name of a selected camera, and, if required, assign a shortcut number to the selected camera.
Access:
You access the
Camera Name and Number
window from the
device Manager
section:
Right-click the name of the required camera, then select
Edit
from the menu that appears:
The
Camera Name and Number
window contains two fields:
Field Description
Camera Name
Displays the name of the camera. If required, you are able to overwrite the existing camera name with a new one.
Camera
Number
Users of NetGuard-EVS can take advantage of a range of keyboard shortcuts, some of which let the users toggle between viewing different cameras. Such shortcuts include numbers, which are used to identify each camera. Each camera's shortcut number is specified in the Cam Number field.
Shortcut numbers must be unique for each camera.
A camera shortcut number must not contain any letters or special characters, and must be no longer than eight digits. Examples of correct camera shortcut numbers:
3, 12345678. Examples of incorrect camera shortcut numbers: A*3, 123456789.
Note: Camera shortcut numbers are only used in NetGuard-EVS. In other applications, such as NetGuard, the camera shortcuts cannot be used.
Tip: More information about using the keyboard shortcuts is available in the documentation for NetGuard-EVS.
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Audio
Important Information about Using Audio
If you use audio sources (i.e. microphones and/or speakers) on your NetDVR system, note the following:
•
Only audio from microphones is recorded: Only incoming audio, i.e. audio recorded by microphones attached to cameras, is recorded. Outgoing audio, i.e. what
NetGuard-EVS operators say when they talk
through speakers attached to cameras, is not recorded.
•
Audio from microphones is recorded even when video is not:
When a microphone is enabled (see
), audio from the microphone will be recorded whenever the associated camera is online (i.e.
transmitting data to NetDVR; see
), regardless whether video from the camera
is being recorded or not.
Depending on your cameras’ recording settings, this may mean that when you play back recordings, you may find that there are periods for which you only have audio recordings. This will also be the case for exported recordings if audio has been included in the export.
•
Audio recording affects video storage capacity: When a microphone is enabled, audio is recorded to the associated camera’s database. This will affect the database’s capacity for storing video. A camera’s database can contain a maximum of 40 GB or 600,000 records. It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if only recording video. o
Example: If using MPEG4, each one-second video GOP (Group Of Pictures) will be stored in one record in the database. Each second of audio will also be stored in one record in the database.
When this is the case, the database’s video storage capacity will be reduced to a maximum of
300,000 records, because half of the database’s total maximum of 600,000 records will be used for storing audio. o Example: If using MJPEG, audio is stored in one record for every JPEG for as long as the audio block size does not exceed the time between the JPEGs. The database’s video storage capacity can thus in extreme cases be reduced to a maximum of 300,000 records, because half of the database’s total maximum of 600,000 records will be used for storing audio. If using very high frame rates, where there is less time between each JPEG, a smaller portion of the database will be used for storing audio records, and consequently a larger portion will be available for storing video.
Thus, a camera database’s maximum video storage capacity may in some cases be halved when an associated audio source is enabled.
Note: Above examples are simplified. Since databases also have a maximum limit of 40 GB of data, the exact available video storage capacity will also depend on GOP/JPEG and audio kilobyte size.
Tip: The Archiving feature enables you to store recordings beyond the capabilities of cameras’
databases. Even if already using archiving, you may want to archive more frequently if recording audio and video than if only recording video.
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Microphone Settings Window
The Microphone Settings window lets you change basic settings for a microphone.
Access:
You access the
Microphone Settings
window from the
: Select a microphone in the
Administrator
window's
Device Manager
section, then click the
Settings
button.
•
Device name:
Displays the name of the microphone. If required, you are able to overwrite the existing microphone name with a new one.
•
Enabled:
Lets you enable/disable use of the microphone.
Tip: You can also enable/disable a microphone in the Administrator window: Right-click the required microphone in the Administrator window's Device Manager section, then select Disable or Enable from the menu that appears.
Note: On some devices, a microphone can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If a microphone on a device does not work after enabling it in the
Administrator application, you should thus verify whether the problem may be due to the microphone being disabled on the device itself.
Speaker Settings Window
The Speaker Settings window lets you change basic settings for a speaker.
Access:
You access the
Speaker Settings
: Select a speaker in the
Administrator
window's
Device Manager
section, then click the
Settings
button.
•
Device name:
Displays the name of the speaker. If required, you are able to overwrite the existing speaker name with a new one.
•
Enabled:
Lets you enable/disable use of the speaker.
Tip: You can also enable/disable a speaker in the Administrator window: Right-click the required speaker in the Administrator window's Device Manager section, then select Disable or Enable from the menu that appears.
Note: On some devices, a speaker can also be enabled/disabled on the device itself, typically through the device's own configuration web page. If a speaker on a device does not work after enabling it in the
Administrator application, you should thus verify whether the problem may be due to the speaker being disabled on the device itself.
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Recording Server Service
Using the Recording Server Manager
The Recording Server service is a vital part of the surveillance system; video streams are only transferred to NetDVR while the Recording Server service is running.
The Recording Server Manager informs you about the state of the Recording Server service. It also lets you manage the service.
The Recording Server Manager's notification area (a.k.a. system tray) icon indicates whether the Recording Server service is running or not. Green indicates running (default), red indicates not running.
By right-clicking the icon you can start and stop the Recording Server service, view log files, etc.
•
Starting the Recording Server Service
To start the Recording Server service, do the following:
2. In the menu that appears, select Start Recording Server Service.
3. The icon in the notification area changes to green.
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•
Stop the Recording Server Service
To stop the Recording Server service, do the following:
2. In the menu that appears, select Stop Recording Server Service.
NetDVR 6.5
Administration
•
3. The icon in the notification area changes to red.
Opening the NetDVR Application
To open the Administrator application , do the following:
•
2. In the menu that appears, select Open Administrator.
Monitoring System Status
By right-clicking the notification area's Recording Server icon and then selecting Show System Status, you get access to the Status window.
Tip: Alternatively, simply double-click the icon to open the Status window.
The Status window lets you view the status of the image server(s) and connected cameras. The status of each server/camera is indicated by a color:
•
Green
indicates that the server or camera is running correctly.
•
Gray
indicates that the camera (not the server) is not running. Typically, a camera will be indicated by gray in the following situations: o
the camera has been set offline in the Camera Alert Schedular window
. o the Recording Server service has been paused from the
o the Recording Server service has been stopped.
•
Red
indicates that the server or camera is not running. This may because it has been unplugged or due to a network or hardware error. Errors are listed in the Recording Server log file (see the following).
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Place your mouse pointer over a camera in the status window to view detailed information about the camera in question. The information updates approximately every 10 seconds.
•
Resolution: Shows the resolution of the camera.
•
FPS: Shows the number of frames per second (a.k.a. frame rate) currently used by the camera.
The number updates each time the camera has received 50 frames.
•
Frame count: Shows thenumber of frames received from the camera since the Recording Server was last started.
•
Received KB: Shows the number of kilobytes sent the by camera since the Recording Server was last started.
•
Offline: Indicates the number of times the camera has been offline due to an error.
•
Viewing the Recording Server Log File
To view the recording server log file, do the following:
2. In the menu that appears, select Open Recording Server Log File....
For more information about log files, see
•
Viewing the Image Server Log File
To view the Image Server log file, do the following:
2. In the menu that appears, select Open Image Server Log File....
For more information about log files, see
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•
Viewing Information about NetDVR
To view information about your NetDVR version, do the following:
•
2. In the menu that appears, select About...
Knowing the version number can be useful in case you require support from your vendor.
Exiting the Recording Server Manager
To exit the Recording Server Manager, do the following:
2. In the menu that appears, select Exit Recording Server Manager.
Tip: To re-open the Recording Server Manager, go to Windows' Start menu and select
All Programs > Startup > NetDVR Recording Server Manager.
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Service Manager Window
The
Service Manager
window lets you pause/resume the Recording Server service. Pausing the service is necessary in order to access some features, such as configuration of PTZ (Pan/Tilt/Zoom) cameras.
Access:
You access the
Service Manager
window by clicking the
Service Manager...
.
•
Pausing the Recording Server Service
To pause theRecording Server service, click the Pause button.
•
IMPORTANT: While the Recording Server service is paused, no video or audio will be available; neither for live viewing, nor for recording.
Resuming the Recording Server Service
When the service is paused, the Service Manager window closes. The next time you open it, the Pause button will have changed to Resume. Simply click the Resume button to resume theRecording Server service:
•
Tip: The service is automatically resumed when you exit the Administrator application.
What to Do if the Recording Server Service is Stopped
If the Service Manager window informs you that the recording server is stopped, the Recording Server service has been stopped (as opposed to paused) outside the Administrator application.
You are able to start a stopped Recording Server service through the
.
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Scheduling
Camera/Alert Scheduler Window
The
Camera/Alert Scheduler
window lets you specify when each camera should be online. A camera is online when it is transferring video to the NetDVR server for processing.
IMPORTANT: The fact that a camera is online (i.e. transferring video to the NetDVR server) will not necessarily mean that video from the camera is recorded (i.e. stored in the camera’s database on the NetDVR server). Image storage settings for individual cameras are specified in the
Camera Settings for [Device Name] [Camera Name] Window .
You are able to specify whether cameras should be online within specific periods of time, or whether they should start and stop transferring video when specific events occur within specific periods of time. You are also able to specify when the camera should speedup recording and if e-mail alerts or SMS alerts should be triggered if motion is detected during specific periods of time. If using PTZ cameras with patrolling, you are furthermore able to specify if a certain patrol scheme should be used during specific periods of time.
By default, cameras added to NetDVR will automatically be online, and you will only need to modify the Camera/Alert
Scheduler window's settings if you require cameras to be online only at specific times or events, or if you want to use
added cameras will not automatically be online, in which case online schedules must be specified manually.
Access: To access the Camera/Alert Scheduler window, click the Scheduler... button in the
.
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Fields and Check Boxes
The Camera/Alert Scheduler Window features the following fields and check boxes:
Field, Check
Box
Description
Camera
Lets you select a particular camera, for which to specify or view a schedule in the window's calendar section.
Note: Always verify that you have selected the required camera in the list; even though schedules displayed in the calendar section may look—and indeed sometimes be—similar, the displayed schedule refers specifically to the selected camera.
Mode
Online
Speedup
SMS
Patrolling
Select whether to add or delete periods in the calendar section:
•
Set: Add periods. May also be used to overwrite existing periods.
•
Clear: Delete existing periods.
Check the Online box when you want to set or clear online periods for the selected camera.
Check the Speedup box when you want to set or clear when the camera should always/never speedup recording.
Note: The Speedup check box is only available if you have enabled speedup
in the Camera Settings for [Device Name] [Camera Name] window .
Check the E-mail box when you want to set or clear periods with motionrelated e-mail alerts for the selected camera. Such e-mail alerts can automatically be sent to one or more recipients when motion is detected.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
Check the SMS box when you want to set or clear periods with SMS (mobile phone text message) alerts for the selected camera.
Such SMS alerts can automatically be sent to one or more recipients when
motion is detected or specific events (see About Input, Events & Output ...
) occur.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
Check the Patrolling box when you want to set or clear periods with patrolling for a selected PTZ (Pan/Tilt/Zoom)camera.
Note: The Patrolling box is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up.
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Start event
Stop event
When you set an Online period, you will be asked whether you want the selected camera to transfer video to the NetDVR software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).
If using On Event, the Start event list lets you select the required start event.
Note: The use of event-based online periods requires that events have been
defined. Read more about events in About Input, Events & Output ...
When you set an Online period, you will be asked whether you want the selected camera to transfer video to the NetDVR software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).
If using On Event, the Stop event list lets you select the required stop event.
Note: The use of event-based online periods requires that events have been
defined. Read more about events in About Input, Events & Output ...
Patrol scheme
When you set a Patrolling period for a PTZ camera with patrolling, the Patrol
scheme list lets you select the required patrol scheme.
Note: The Patrol scheme list is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up.
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•
Calendar Section
The Camera/Alert Scheduler window's calendar section lets you specify exact periods of time for each option for each camera selected in the window's Camera list.
Set and Clear Modes
Depending on your selection in the Mode list, you Set or Clear periods in the calendar. Your selection is indicated by your mouse pointer turning into either a pencil (Set) or an eraser (Clear) when inside the calendar section.
Mouse pointer turns into pencil (Set) or eraser (Clear) when inside calendar section
Zoom Feature
When placing your mouse pointer inside the day band in the top part of the calendar section you get access to the calendar's zoom feature.
With the zoom feature you are able to toggle between the calendar's default seven-day view and a single-day view.
The single-day view provides you with five-minute interval indications, allowing you to specify periods precisely.
Calendar's zoom feature allows you to toggle between seven-day and single-day views
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How to Set or Clear Periods in the Calendar
To set or clear a period in the Camera/Alert Scheduler window's calendar section, simply click at the required start point in the calendar, and drag to set/clear a period (depending on whether you have selected Set or Clear in the window's Mode list).
Good to Know when You Set Online Periods
When you set an Online period, you will be asked whether you want the selected camera to transfer video to the NetDVR software continuously within the specified period (Always), or only when an event occurs within the specified period (On Event).
The Online Method window used for specifying at which occasion the camera should be online
If using On Event, remember to select required start and stop events in the Start event and Stop
event lists.
Good to Know when You Set Patrolling Periods
Select the required patrol scheme from the Patrol scheme list, located below the calendar section, then drag to select the required period in the calendar. The Patrol scheme list is only available if you have selected a PTZ camera for which at least one patrol scheme has been set up.
When you set a Patrolling period, you may be able to select between several patrol schemes. This
will depend upon how many patrol schemes have been set up in the Setup PTZ Patrolling window
.
If you set patrolling periods with different patrol schemes immediately following each other in time, changes between patrolling schemes will be indicated by a thin vertical line (see also Colored Bars in the following).
Colored Bars
The calendar uses colored bars to indicate active periods for each option (Online, E-mail, SMS, etc.):
•
In the Online bar, active periods are indicated in either pink or yellow:
•
Pink (
•
) indicates that the selected camera is continuously transferring video to the NetDVR software.
•
Yellow (
•
) indicates that the selected camera transfers video to the NetDVR software when a specified event occurs.
•
In the Speedup bar, active periods are indicated by olive green (
•
).
•
In the E-mail bar, active periods are indicated in blue (
•
).
•
In the SMS bar, active periods are indicated in green (
•
).
•
In the Patrolling bar, active periods are indicated in gray (
•
). Changes between patrolling schemes are indicated by a thin vertical line. Note that the Patrolling bar is only available if
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Tip: When several patrol schemes are in use, you are able to see which patrol scheme is used for a particular period: Click the relevant section of the gray bar; the name of the patrol scheme in question will appear in the Patrol scheme list, located below the calendar section.
•
Colored bars indicating active periods
Camera/Alerts Scheduler Window's Copy and
Paste Buttons
Button Description
Copy
Schedule
Lets you copy the schedule displayed in the calendar section. When used in combination with the Paste Schedule button, you are able to quickly re-use schedules from one camera to another.
Paste
Schedule
Copy and
Paste to All
Lets you paste a copied schedule for use with the selected camera.
The same copied schedule can be pasted to several cameras simply by selecting, and pasting to, one camera after the other.
Tip: If you want to use a schedule for all cameras, specify a schedule for one camera, then use the Copy and Paste to All button to copy the schedule and paste it to all cameras in one go.
Lets you copy the schedule displayed in the calendar section and paste it to all cameras in one go.
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General Settings
General Settings Window
The General Settings window lets you manage a variety of settings, such as user rights, e-mail and SMS settings, logging, etc.
.
The General Settings window is divided into a number of sections:
•
Administrator Settings
The Administrator Settings section lets you password protect access to the Administrator application.
When the Enable Protection check box is selected, users must supply the administrator password in order to be able to access the Administrator application, and in order to be able to use any of the features to which access has been restricted.
•
Changing the Administrator Password
To change the administrator password, click the Change Password... button to open the
.
When an administrator password is in use, users accessing the Administrator application, or wishing to use protected features, must type the administrator password in the window before access is granted.
Manual Start Recording Settings
In the Manual start recordings settings section you can enable the possible to manually start recording in
NetGuard-EVS.
Select the check box Enable manual start recording to enable manually start of recording.
In the Default duration of manual recording [secs.]: field you can specify the number of seconds the recording should last. Note that the minimum number of seconds you can specify is 30.
The Maximum duration of manual recording [secs.]: field is reserved for future usage.
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•
•
Patrolling Settings
Note: Settings in this section are relevant only if you are using PTZ cameras for which patrolling has been set up.
The regular patrolling of PTZ cameras may be interrupted, either manually or when a particular event occurs.
The Patrolling settings section lets you specify how many seconds should pass before the regular patrolling is resumed after a manual or event-based interruption. Default is 30 seconds.
The settings in this section will apply for all installed PTZ cameras.
IMPORTANT: Users of NetGuard-EVS are—in addition to manual control—able to stop a selected PTZ camera's patrolling entirely. This takes place through a context menu in NetGuard-EVS view. Therefore, for
NetGuard-EVS users, the number of seconds specified in the Patrolling settings section does only apply when users manually control a PTZ camera; not when users stop a PTZ camera's patrolling entirely. When
NetGuard-EVS users stop a PTZ camera's patrolling entirely, the camera's patrolling will resume only when
NetGuard-EVS user selects to resume it.
Tip: PTZ patrolling for individual PTZ cameras is configured in the
Logfile Settings
The Logfile Settings section lets you specify where to keep the general log files containing information about activity in the Administrator and recording server, and how long for.
Separate log files are generated for the Administrator and recording server service.
Logfile Path
By default, the Administrator and recording server log files are stored in the folder containing the NetDVR software, typically C:\Program Files\OnSSI\ NetDVR\.
To specify another location for your log files, type the path to the required folder in the Logfile Path field, or click the browse button next to the field to browse to the required folder.
Days to Log
A new log file is created every day. A log file older than the number of days specified in the Days to log field is automatically deleted. By default, the log file will be stored for five days.
To specify another number of days, simply overwrite the value in the Days to log field.
The current day's activity is always logged, even with a value of 0 in the Days to log field. The maximum number of days to log is 9999.
Tip: Read more about NetDVR logging in About Logging
.
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•
Event Recording Settings
As opposed to the general log files, which contain information about activity on the surveillance system itself, event log files contain information about registered events (for more information about events, see
).
The Event Recording Settings section lets you specify where to keep event log files, and for how long.
Event log files should be viewed using NetGuard-EVS or
:
•
NetGuard-EVS: In the Browse tab's Alerts section, select the required event, then click the Get List button to see when the event in question was detected.
•
Viewer: Select the Viewer’s Alarm Overview control panel, then click the Events button to view the events log.
Path
By default, event log files are stored in the folder containing the NetDVR software, typically C:\Program
Files\OnSSI NetDVR\.
To specify another location for your log files, type the path to the required folder in the Path field, or click the browse button next to the field to browse to the required folder.
Days to Keep
A new event log file is created every day. Event log files older than the number of days specified in the Days
to keep field are automatically deleted. By default, event log files will be stored for five days.
To specify another number of days, simply overwrite the value in the Days to keep field.
The current day's activity is always logged, even with a value of 0 in the Days to keep field. The maximum number of days to log is 9999.
Tip: Read more about NetDVR logging in About Logging
.
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•
Advanced
The Advanced section lets you specify a number of additional settings:
Check Box Description
Don't send email on camera failures
If selected, no e-mail alerts will be sent if NetDVR loses contact with a camera.
Otherwise, e-mail alerts will, provided the e-mail alert feature has been
enabled in the E-Mail setup window , automatically be sent if NetDVR loses
contact with a camera, regardless of any e-mail alerts periods defined in the
.
Don't send
SMS on camera failures
If selected, no SMS alerts will be sent if NetDVR loses contact with a camera.
Otherwise, SMS alerts will, provided the SMS alert feature has been enabled
in the SMS settings window , automatically be sent if NetDVR loses contact
with a camera, regardless of any e-mail alerts periods defined in the
.
Start cameras on remote live requests
Cameras may be stopped, for example because they have reached the end of
, in which case NetGuard and NetGuard-EVS users will not be able to view live video from the cameras.
However, if Start cameras on remote live requests is selected, NetGuard and
NetGuard-EVS users will be able to start the camera in order to view live video from the camera.
Create default schedule for new cameras
If selected (default), a schedule specifying that the camera is always online
(i.e. transferring video to NetDVR will automatically be created in the
. The automatically created schedule can be edited manually at any time.
If not selected, no schedule will automatically be created; meaning that the camera will not automatically be transferring video to NetDVR. When required, schedules can be added manually in the Camera/Alert Scheduler window.
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•
•
Email Settings
Clicking the Email Settings... button opens the
, in which you enable and configure the use of e-mail alerts.
SMS Settings
Clicking the Sms Settings... button opens the
, in which you enable and configure the use of SMS (mobile phone text message) alerts.
Note: Use of the SMS alert feature requires that an external Siemens TC-35 GSM modem has been attached to a serial port on the computer running the NetDVR software.
Change Password Window
The
Change Password
window lets you change the administrator password for your NetDVR solution.
Access: To access the Change Password window, click the Change Password... button in the
.
•
How to Change the Administrator Password
To change the administrator password, do the following:
1. Specify the current administrator password in the
Old password
field
2. Specify the new administrator password in the
New password
field
3. Repeat the new administrator password in the
New password (confirm)
field
.
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E-Mail Setup Window
The
E-Mail setup
window lets you enable and configure the use of e-mail alerts. Such e-mail alerts can automatically
be sent to one or more recipients when motion is detected or specific events (see
About Input, Events & Output ...
By default, SMTP (Simple Mail Transfer Protocol) is used when sending e-mail alerts. Compared with other mail transfer methods, SMTP has the advantage that you will avoid automatically triggered warnings from your e-mail client when an e-mail alert is to be sent. Such automatically triggered warnings may otherwise inform you that your email client is trying to automatically send e-mail messages on your behalf.
•
Enabling E-Mail Alerts
You enable the use of e-mail alerts separately for the OnSSI Recording Server and—if applicable—the
Note: When enabling e-mail alerts, also consider the e-mail alert schedules configured for each camera in the
Camera/Alert Scheduler window .
•
Enable E-Mail (Recording Server):
Select check box to enable the use of e-mail alerts when the OnSSI Recording Server is running. Email alerts will then be sent when the following conditions apply:
• o the OnSSI Recording Server is running o motion is detected or an event, for which the sending of an e-mail alert has been defined, occurs o motion is detected or the event occurs within a period of time for which an e-mail alert schedule has been defined
•
Enable E-Mail (Viewer):
Select check box to enable the use of e-mail alerts in the Viewer application. In effect, this will display the E-Mail Report button in the Viewer's toolbar, enabling users to send evidence via email. If you clear the check box, the E-Mail Report button will not be available in the Viewer's toolbar.
Use of the e-mail feature is only possible when the Viewer is run on the surveillance system server itself; not in a Viewer exported with video evidence.
Specifying Recipients
You specify the e-mail addresses to which e-mail alerts should be sent in the
Recipient(s)
field.
If specifying more than one e-mail address, separate the e-mail addresses with semicolons (example: [email protected];[email protected];[email protected]).
Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Recipient(s) field will appear as the default value in the Viewer's dialog for sending evidence via e-mail. Users will be able to overwrite this default value.
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•
•
•
Specifying Sender Settings
Specify sender information in the following fields:
Note: SSL (Secure Socket Layer) is not supported; if the sender belongs on a server that requires SSL, the e-mail alerts will not work properly. Also, you may be required to disable any e-mail scanners that could prevent the application sending the e-mail alert.
•
Sender e-mail address: Type the e-mail address you wish to appear as the sender of the e-mail alert.
•
Outgoing mail (SMTP) server name: Type the name of the SMTP server which will be used for sending the e-mail alerts.
•
Server requires login: Select check box if a user name and password is required to use the SMTP server.
•
Username: Field available only when Server requires login is selected. Type the user name required for using the SMTP server.
•
Password: Field available only when Server requires login is selected. Type the password required for using the SMTP server.
Specifying Default Subject and Message Texts
Specify default subject and message texts in the following fields:
•
Subject text: Specify required subject text for e-mail alerts.
•
Message text: Specify required message text for e-mail alerts. Note that camera information as well as date and time information is automatically included in e-mail alerts.
Note: If e-mail alerts are enabled for the Viewer, the content you specify in the Subject text and Message
text fields will appear as default values in the Viewer's dialog for sending evidence via e-mail. Users will be able to overwrite these default values.
Specifying Image and Interval Options
You are able to specify whether e-mail alerts should include images, and how much time should pass between alerts per camera:
•
Include Image: Select check box to include images in e-mail alerts. When selected, a JPG image from the time the triggering event occurred will be attached to each alert e-mail.
•
Time btw. motion-related mails (minutes): Specify required minimum time (in minutes) to pass between the sending of each e-mail alert per camera. Note that this interval only applies for e-mail alerts generated by detected motion; e-mail alerts generated by other events will still be sent out whenever the events occur.
Examples: If specifying 5, a minimum of five minutes will pass between the sending of each motionrelated e-mail alert per camera, even if motion is detected in between. If specifying 0, motionrelated e-mail alerts will be sent each time motion is detected, potentially resulting in a very large number of e-mail alerts being sent. If using the value 0, you should therefore consider the motion
detection sensitivity configured for each camera in the Adjust Motion Detection window
.
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Testing Your E-Mail Alert Configuration
You are able to test your e-mail alert configuration by clicking the Test button. This will send a test e-mail to the specified recipients.
If Include Image is selected, the test e-mail will have a test JPG image attached.
SMS Settings Window
Note: Use of the SMS (mobile phone text message) alert feature requires that an external Siemens TC-35 GSM modem has been attached to a serial port on the computer running the NetDVR software.
The
SMS settings
window lets you enable and configure the use of SMS alerts. Such SMS alerts can automatically be
sent to one or more recipients when motion is detected or specific events (see
About Input, Events & Output ...
The SMS settings window
•
Enabling SMS Alerts
You enable the use of SMS alerts by selecting the Enable SMS check box.
Note: When enabling the use of SMS alerts, also consider the SMS alert schedules configured for each camera in the
Camera/Alert Scheduler window .
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•
•
Specifying SMS Alert Settings
Having selected the Enable SMS check box, specify SMS alert settings in the following fields:
•
GSM modem con. to: Select port connecting the computer running NetDVR to the GSM modem.
•
SIM card PIN code: Specify PIN code for the SIM card inserted in the GSM modem.
•
SIM card PUK code: Specify PUK code for the SIM card inserted in the GSM modem.
•
SMS Central Phone No.: Specify the number of the SMS central to which the GSM modem should connect in order to send an SMS.
•
Recipient Phone No.: Specify the number of the telephone to which SMS alerts should be sent.
•
Message: Specify required message text for SMS alerts. Message text must be no longer that 100 characters, and must only contain the following characters: a-z, A-Z, 0-9 as well as commas (,) and full stops (.). Note that camera information as well as date and time information is automatically included in SMS alerts.
•
Time btw. transmissions: Specify required minimum time (in minutes) to pass between the sending of each SMS alert per camera.
Examples: If specifying 5, a minimum of five minutes will pass between the sending of each SMS alert per camera, even if motion is detected or events occur in between. If specifying 0, SMS alerts will be sent each time motion is detected or events occur, potentially resulting in a very large number of SMS alerts being sent. If using the value 0, you should therefore consider the motion
detection sensitivity configured for each camera in the Adjust Motion Detection window
.
Testing Your SMS Alert Configuration
You are able to test your SMS alert configuration by clicking the Test button. This will send a test SMS to the specified recipients.
Note: If the Recording Server service is running, the button will not be available. To make the button
available, pause the Recording Server service by clicking the Administrator window
's Service Manager button, then clicking the Pause button.
IMPORTANT: No video or audio will be recorded while the Recording Server service is paused.
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Input, Events & Output
About Input, Events & Output ...
Input received from a wide variety of sources can be used to generate events in NetDVR.
Events can in turn be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, making video automatically appear on NetMatrix recipients, etc. Events can also be used for activating output.
Output units can be attached to output ports on many devices, allowing you to activate lights, sirens, etc. from
NetDVR. Such external output can be activated automatically by events, or manually from the NetGuard/NetGuard-
EVS.
Types of Events
You specify which types of input should generate which types of events. Basically, four types of events exist:
•
On many devices you are able to attach external input units to input ports on the device. Events based on input from such external input units—typically sensors attached to doors, windows, etc.—are called input
events. Some devices also have their own capabilities for detecting motion, for detecting moving and/or static objects, etc. (typically configured in the devices' own software), in which case you are also able to use such detections from the device as input events.
•
Input may also be received in the form of TCP or UDP data packages, which can be analyzed and, if matching specified criteria, used to generate events. Such events are called generic events.
•
Events may be based on NetDVR detecting motion on a camera. Such events are called VMD (i.e. Video
Motion Detection) events.
•
Finally, events may be generated manually by users selecting them in their access clients. Such manually selectable events are traditionally called event buttons.
Specifying Input, Events and Output
In NetDVR, your main entry point for configuration of input, event and output handling is the
•
By clicking the
Administrator
window's
I/O Setup...
, in which you are able to specify each individual
input event
,
VMD event
and
output
.
•
By clicking the Administrator window's Event Buttons... button, you open the
, in which you are able to specify event buttons for manually triggering events-controlled activity.
•
By clicking the Administrator window's Generic Events... button, you open the
which you are able to specify generic events.
•
By clicking the
Administrator
window's
I/O Control...
button, you open the
able to
associate specific events with specific output
. This way you can, for example, specify that when motion is detected on a camera (typically specified as a VMD event) a siren should automatically sound (output). If you want users to be able to manually activate output when operating specific cameras, you specify this in the
Output Settings for [Device Name] [Camera Name] window
.
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Note: Before you specify use of external input and output units on a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands.
Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used.
Using Dedicated I/O Devices
In addition to IP video camera devices and IP video encoder devices it is possible to add a number of dedicated I/O
(input/output) devices to NetDVR (see
). For information about which I/O devices are supported,
refer to the release note.
When such I/O devices are added, input on the I/O devices can be used to generate events in NetDVR, and events in
NetDVR can be used for activating output on the I/O devices. This means that I/O devices can be used in your events-based system setup in the same way as a camera.
Note: When using some I/O devices it is necessary for the surveillance system to regularly check the state of the devices' input ports in order to detect whether input has been received. Such state checking at regular intervals is called polling. The interval between state checks, called a polling frequency, is specified in the
. For such I/O devices, the polling frequency should be set to the lowest possible value (one tenth of a second between state checks). For information about which I/O devices require polling, see the release note.
I/O Setup
I/O Setup Window
The
I/O Setup
window lets you define input events, VMD (Video Motion Detection) events and output for devices on your surveillance system.
When events occur, they can trigger one or more actions:
•
Input events occur when input from an external input unit is received on a device's input port, for example when an external sensor detects that a door is opened. Some devices also have their own capabilities for detecting motion, for detecting moving and/or static objects, etc. (configured in the devices' own software; typically by accessing a browser-based configuration interface on the device's IP address), in which case such detections from the device can also be used as input events.
•
VMD events occur when NetDVR detects motion on a particular camera.
•
Outputs are used for activating external output units, for example for switching on lights or sounding a siren.
The I/O Setup window is used for defining which input events, VMD events and outputs should be available on your system.
Input and VMD events can be used for triggering outputs or for triggering various actions on the surveillance system itself, such as for starting or stopping cameras (configured in the
) or for moving a
PTZ camera to a particular preset position (configured in the
Event window (for PTZ preset positions on event) ).
Once you have defined input events, VMD events and outputs, you are able to associate specific input events or VMD
events with specific outputs in the I/O Control window
, so that, for example, lights are switched on when a door is opened or when motion is detected on a camera. Outputs may also be triggered by motion detection on a specific camera—even without a defined VMD event—or manually through the
NetGuard-EVS ; both are configured in the
Output Settings for [Device Name] [Camera Name] window
.
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The I/O Setup window
Access: You access the I/O Setup window by clicking the I/O Setup... button in the
Note: Before you specify inputs and outputs for a device, verify that sensor operation is recognized by the device.
Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used.
•
I/O Setup Window's Defined Events List and Buttons
The
I/O Setup
window features a
Defined events
list, in which input, output and VMD (Video Motion Detection) events defined for each device are listed.
The window furthermore features a number of buttons for use when adding and configuring the events:
Button Description
Add new event...
Used for defining input events on the device selected in the Defined events list.
Depending on the type of device, you may be able to define one or more input events on the device. Some devices do not support input/output at all. Refer to the release notes for device-specific information.
Devices Capable of Handling One Input Event Only
If the device is capable of handling one input event only, the button will open
associated with it.
If you have already defined an input event on a device capable of handling one input event only, the Add new event... button will not be available when the device is selected in the Defined events list.
However, if you click the plus sign next to the device in the Defined events list, and select the defined input event, the Add new event... button becomes available for defining timer events (see Timer Events in the following).
Devices Capable of Handling Several Input Events
If the device is capable of handling more than one input event, the button will open the
, in which you define which of the device's possible input events should be enabled, and whether any alerts should be associated with enabled input events.
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Timer Events
When you click the plus sign next to the device in the Defined events list, and select a defined input event, the Add new event... button becomes available for defining timer events: When clicked, the button will open the
New Timer window , in which you are able to specify the settings for timer events.
Timer events are separate events, triggered by the input event under which they are defined. Timer events occur a specified number of seconds or minutes after the input event under which they are defined.
Timer events may be used for a wide variety of purposes; the following are examples only:
•
A camera starts based on an input event, e.g. when a door is opened, a timer event stops the camera after 15 seconds
•
A camera starts and the lights are switched on based on an input event, e.g. when a door is opened, a timer event stops the camera after one minute, and another timer event switches the lights off after two minutes
Add new output event...
Opens the
Add New Output window , in which you are able to specify a name
for the required output, which of the device's output ports to use, and how long to keep the output for.
Add VMD
Event (Motion
Detection)
Lets you add a VMD (Video Motion Detection) event to the device selected in the Defined Events list. VMD events are events triggered when NetDVR detects motion on a specific camera, based on the motion detection settings defined in the
Adjust Motion Detection window .
Note: In addition to NetDVR's motion detection, some devices also have their own capabilities for detecting motion (configured in the devices' own software; typically by accessing a browser-based configuration interface on the device's
IP address). Events based on motion detected on a device itself are not VMD
Events; they are input events, since they are based on input from the device.
VMD events can be used just like regular input events. For example, a PTZ
(Pan/Tilt/Zoom) camera could move to a specific preset position when a VMD event occurs.
Only one VMD event can be defined per camera.
In order to avoid the risk of an excessively high number of VMD events being generated, a VMD event cannot occur more frequently than every five seconds.
The Add VMD Event (Motion Detection) button works slightly different depending on whether the selected device is a single-camera device or a multi-camera device, such as a video encoder:
•
Single-camera devices: Clicking the Add VMD Event (Motion
Detection) button will instantly add a VMD event to the selected device, provided a VMD event has not already been defined for the device.
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•
Multi-camera devices: Clicking the Add VMD Event (Motion
Detection) button will open a simple dialog in which you select the required camera. This way you are able to define a VMD event for each camera on a multi-camera device.
Edit selected...
Lets you edit the settings for an item selected in the Defined events list. For devices capable of handling a single input event only, the button will open the
Edit Event window (for editing input events)
.
For devices capable of handling several input events, the button will open the
Multiple Input Events window . If the selected item is a timer event, the button
will open the New Timer window .
If the selected item is an output, the button will open the
window.
Remove selected
Lets you remove an event selected in the Defined events list.
Note: The selected event will be removed without further warning.
Advanced...
Opens the
, in which you are able to specify network settings to be used in connection with event handling: which ports to use for
FTP, alerts and SMTP input/output events as well as which polling frequency to use on devices requiring polling.
Add New Event Window (Devices With One Input Event)
The
Add New Event
window (for devices capable of handling one input event only) lets you specify the settings for an input event on devices capable of handling one input event only.
The Add New Event window (for devices capable of handling one input event only)
Access: You access the Add New Event window (for devices capable of handling one input event only) by
applies when the selected device is capable of handling a single input event only. Some devices are capable of
Add new event... button is clicked.
Note: Before you specify input events for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the
NetDVR release note to verify that input-controlled operations are supported for the device and firmware used.
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Add New Event Window's Fields
The
Add New Event
window (for devices capable of handling one input event only) contains the following fields:
Field, Check
Box
Description
External sensor connected to
Read-only field, displaying the name of the device on which the input event is defined.
Sensor connected through
Lets you select which of the device's input ports the sensor used for the input event is connected to.
Event occurs when input goes
Lets you select whether input event should be triggered when the signal on the input sensor rises or falls:
•
Low: Trigger input event when the signal on the sensor is falling
•
High: Trigger input event when the signal on the sensor is rising
For exact information about what constitutes a falling and a rising signal respectively, refer to documentation for the sensor and device in question.
External event name
Lets you specify a name for the input event.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? |
[ ]
Note: Some camera devices only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
Send e-mail if this event occurs
Select check box to send an e-mail alert when the input occurs.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the input event is triggered, in the e-mail alert, then select the required camera in the list next to the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the input occurs.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
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Add New Event Window (Devices With Several Input Events)
The
Add New Event
window (for devices capable of handling several input events) lets you specify the settings for a particular input event on devices capable of handling several input events.
The Add New Event window for devices capable of handling several input events
Access: You access the Add New Event window (for devices capable of handling several input events) by clicking the >> button in the
Multiple Input Events window .
Note: Before you specify input events for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used.
•
Add New Event Window's Fields
The
Add New Event
window (for devices capable of handling several input events) contains the following fields:
Field, Check Box Description
External event name
Lets you specify a name for the particular input event.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? | [ ]
Note: Some camera devices only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
Send email if this event occurs
Select check box to send an e-mail alert when the input occurs.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up
Include image from camera
Send SMS if this event occurs
Available only if the Send e-mail if this event occurs check box is selected. Select check box to include an image, recorded at the time the input event is triggered, in the e-mail alert, then select the required camera in the list below the check box.
Select check box to send an SMS alert when the input occurs.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
.
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Multiple Input Events Window
The
Multiple Input Events
window is used for devices capable of handling several input events. It lets you define which of the device's possible input events should be enabled, and whether any alerts should be associated with enabled input events.
The Multiple Input Events window
Note: Before you specify input events for a device, verify that sensor operation is recognized by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the release notes to verify that input and output controlled operations are supported for the device and firmware used.
. Note that this only applies when the device selected in the I/O Setup window is capable of handling several input events. Some devices are capable of handling a single input event only, in which case a different window, the
button is clicked.
•
Multiple Input Events Window's Fields and Buttons
The
Multiple Input Events
window contains the following fields and buttons:
Field Description
Input events for device
Read-only field, displaying the name of the device on which the input events are defined.
Available
Input Event(s)
Lists available input events for the device, typically with an input event for rising and falling signals on each of the device's input ports.
For exact information about what constitutes the various input events, refer to documentation for the sensors and device in question.
My list contains event related to motion and/or object detection;
what's this? Some devices have their own capabilities for detecting motion and/or moving/static objects. A motion or object detection-related input event is very likely to be an option from such a device. The settings determining this kind of detection are configured on the device itself; typically by accessing a browser-based configuration interface on the device's IP address. For more information, refer to the documentation for the device in question.
Enabled Input
Event(s)
Lists enabled input events for the device.
You enable an event by selecting it in the Available Input Event(s) list, then clicking the >> button. See description in the following.
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>>
<<
Edit
You enable an event by selecting it in the Available Input Event(s) list, then
in which you specify a name for the input event, and any e-mail or SMS alerts to be associated with it.
When you click OK in the Add New Event window (for devices capable of handling several input events), the selected input event is automatically transferred from Available Input Event(s) list to the Enabled Input Event(s) list.
Lets you move an input event selected in the Enabled Input Event(s) list to the
Available Input Event(s) list, thus disabling it.
Lets you edit the settings for an input event selected in the Enabled Input
Event(s) list.
Edit Event Window (for Editing Input Events)
The
Edit Event
window (for editing input events) lets you edit the settings for an existing input event on devices capable of handling one input event only.
The Edit Event window (for editing input events)
Access: You access the Edit Event window (for editing input events) by selecting the required device and clicking
the Edit selected... button in the I/O Setup window .
Note that this only applies when the selected device is capable of handling a single input event only. Some devices are capable of handling several input events, in which case a different window, the
Multiple Input Events window , will
open when the Edit selected... button is clicked.
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Edit Event Window's Fields
The
Edit Event
window (for editing input events) contains the following fields:
Field Description
External sensor connected to
Read-only field, displaying the name of the device on which the input event is defined.
Sensor connected through
Lets you select which of the device's input ports the sensor used for the input event should be connected to.
Event occurs when input goes
Lets you select whether the input event should be triggered when the signal on the input sensor rises or falls:
•
Low: Trigger input event when the signal on the sensor is falling
•
High: Trigger input event when the signal on the sensor is rising
For exact information about what constitutes a falling and a rising signal respectively, refer to documentation for the sensor and device in question.
External event name
Lets you edit the name of the input event.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? |
[ ]
Note: Some camera devices only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
Send e-mail if this event occurs
Select check box to send an e-mail alert when the input occurs.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the input event is triggered, in the e-mail alert, then select the required camera in the list next to the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the input occurs.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
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New Timer Window
The
New Timer
window lets you specify the settings for timer events. Timer events are separate events, triggered by the input event, VMD event, generic event or event button under which they are defined.
Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred or the event button under which they have been defined has been clicked.
Timer events may be used for a wide variety of purposes; the following are examples only:
•
A camera starts recording based on an input event, e.g. when a door is opened; a timer event stops the recording after 15 seconds
•
Lights are switched on and a camera starts recording based on a VMD event, i.e. when motion is detected; a timer event stops the recording after one minute, and another timer event switches the lights off after two minutes
The New Timer window
Access: You are able to access the New Timer window in three ways:
window's Defined events list, and select a defined event, you are able to click the Add new event... button to access the New Timer window.
If dealing with event buttons in the Event Buttons window
: When selecting an already specified event button in the
Defined Events list, you are able to click the Add new event... button to access the New Timer window.
If dealing with TCP- and/or UDP-based events in the
Generic Events window : When selecting an already specified
event in the Defined Events list, you are able to click the Add new event... button to access the New Timer window.
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New Timer Window's Fields
The New Timer window contains the following fields:
Field Description
Timer event is started by
Read-only field, displaying the name of the event or event button under which the timer event is defined.
Timer event name
Lets you specify a name for the timer event.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? |
[ ]
Note: Some camera devices only support event names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
Timer event occurs after
Lets you specify the amount of time that should pass between the event occurring/event button being clicked and the timer event.
Specify the required amount of time in either seconds or minutes.
Examples:
•
The timer event should occur 15 seconds after the event under which it is defined has occurred
•
The timer event should occur 2 minutes after the event button under which it has been defined has been clicked
Add New Output Window
The
Add New Output
window lets you specify the settings for an output on a device.
The Add New Output window
Note: Before you specify output for a device, verify that the output is supported by the device. Most devices are capable of showing this in their configuration interfaces, or via CGI script commands. Also check the NetDVR release note to verify that output is supported for the device and firmware used.
Access: You access the Add New Output window by selecting the required device and clicking the Add new output
event... button in the I/O Setup window
. If the device does not support output, the button will not be available.
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•
Add New Output Window's Fields
The
Add New Output
window contains the following fields:
Field Description
External output connected to
Read-only field, displaying the name of the device on which the output event is defined.
Output connected on
Lets you select which of the device's output ports the output is connected to.
Many cameras only have a single output port; in that case simply select Output
1.
Keep output for
Lets you specify the amount of time for which the output should be applied.
Specify the required amount of time in either 1/10 seconds or seconds.
Example: The output should be kept for five tenths of a second.
Note: Some devices are only able to apply outputs for a relatively short time, for example max. five seconds. Refer to the documentation for the device in question for exact information.
External output name
Lets you specify a name for the output. The name will appear on the button/list with which users will be able to manually trigger the output.
Note: Output names must not contain the following characters: < > & ' " \ / : * ?
| [ ]
Note: Some camera devices only support output names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
•
Testing the Defined Output
When you have defined settings for the output in question, you are able to test the output by clicking the Test
Output button.
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Edit Output Window
The
Edit Output
window lets you specify the settings for an output on a device.
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The Edit Output window
Access: You access the Edit Output window by selecting the required output in the I/O Setup window
, then clicking the Edit selected... button.
•
Edit Output Window's Fields
The
Edit Output
window contains the following fields:
Field Description
External output connected to
Read-only field, displaying the name of the device on which the output event is defined.
Lets you edit which of the device's output ports the output is connected to.
Output connected on
Keep output for
Lets you edit the amount of time for which the output should be applied.
Specify the required amount of time in either 1/10 seconds or seconds.
Example: The output should be kept for five tenths of a second.
Note: Some devices are only able to apply outputs for a relatively short time, for example max. five seconds. Refer to the documentation for the device in question for exact information.
External output name
Lets you edit the name of the output.
Note: Output names must not contain the following characters: < > & ' " \ / : * ?
| [ ]
Note: Some camera devices only support output names of a certain length and/or with a certain structure. Refer to the camera's documentation for exact details.
•
Testing the Defined Output
When you have defined settings for the output in question, you are able to test the output by clicking the Test
Output button.
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Advanced Window
The
Advanced
window lets you specify network settings to be used in connection with event handling.
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The Advanced window
Access: You access the Advanced window by clicking the Advanced... button in the
.
•
Advanced Window's Fields
The
Advanced
window contains the following fields:
Field Description
Ftp Server
Port
Lets you specify port number to use for sending event information from the device to the surveillance system via FTP. Default port is port 21.
Alert Port
SMTP Port
Polling
Frequency
[1/10 sec]
Lets you specify port number to use for handling event-based alerts, including
. Default port is port 1234.
Lets you specify port number to use for sending event information from the device to the surveillance system via SMTP. Default port is port 25.
For a small number of devices, primarily I/O devices (see Using Dedicated I/O
Devices ), it is necessary for the surveillance system to regularly check the
state of the devices' input ports in order to detect whether input has been received.
Such state checking at regular intervals is called polling. The Polling
Frequency field lets you specify the interval between state checks.
Interval is specified in tenths of a second. Default value is 10 tenths of a second (i.e. one second).
For I/O devices it is highly recommended that the polling frequency is set to the lowest possible value (one tenth of a second between state checks).
For information about which devices require polling, see the release note.
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Event Buttons
About Event Buttons ...
Event buttons lets users manually trigger events from the
NetGuard-EVS . In NetGuard-EVS, event buttons are
actually not buttons; instead users manually trigger events by selecting them from a list.
You are able to configure event buttons to suit the exact needs of your organization. Your main entry point for
configuring event buttons is the
: Clicking the
Administrator
window's
Event Buttons...
button will open the
, in which you specify each individual event button.
Event buttons can be used for a wide variety of purposes, for example:
•
As start and stop events for use in the
Camera/Alert Scheduler window . For example, you can make a
camera start or stop transferring video to the surveillance system when an event button is selected.
•
As start and stop events for use in the
Camera Settings for [Device Name] [Camera Name] window . For
example, you can make a camera use a higher frame rate when an event button is selected, or you can use an event button for manually triggering
PTZ preset positions on event .
•
For triggering outputs. Particular outputs can be associated with the clicking of an event button; you do this in the
•
For triggering event-based e-mail and/or SMS alerts.
•
In combinations. For example, the clicking of an event button could make a camera start transferring video to the surveillance system while two outputs are triggered and an e-mail alert is sent to relevant people.
Event buttons can be global (available for all cameras) or tied to a particular camera (only available when the camera in question is selected).
Event Buttons Window
The
Event Buttons
window lets you specify
. When specified, event buttons become available in the
(in NetGuard-EVS, event buttons are actually not buttons; instead users manually trigger events by selecting them from a list). Event buttons can be global (available for all cameras) or tied to a particular camera (only available when the camera is selected)
.
Access: You access the Event Buttons window by clicking the Event Buttons... button in the
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•
Defined Events List
The
Event Buttons
window features a list of specified event buttons. When event buttons have been defined, you are able to expand elements in the list (by clicking ) to get an overview of all defined event buttons; global event buttons as well as event buttons specified for individual cameras.
Example:
•
Expanded Defined Event list: A global event button with an associated timer event has been specified. Also, two event buttons have been specified for an individual camera.
Specifying Event Buttons and Timer Events
To specify an event button, first determine whether you want the event button to be available globally or for a particular camera only.
Specifying Global Event Buttons
To specify a global event button, select the
Global
entry at the top of the
Defined Events
list, then click the
Add new event...
button.
event button as well as whether the event button should trigger any e-mail or SMS alerts when clicked.
When you click
OK
in the
Add New Event
window (for adding event buttons), your are returned to the
Event
Buttons
window, in which your new event button will appear in the
Defined Events
list.
Specifying Camera-Specific Event Buttons
To specify an event button for a specific camera, select the required camera in the
Defined Events
list, then click the
Add new event...
button.
event button as well as whether the event button should trigger any e-mail or SMS alerts when clicked.
When you click
OK
in the
Add New Event
window (for adding event buttons), you are returned to the
Events
window (for specifying event buttons), in which your new event button will appear in the
Defined Events
list.
Specifying Timer Events
When you have specified an event button, you are able to associate timer events with the event button.
Timer events are separate events, occurring a specified number of seconds or minutes after the event button has been clicked. Timer events may be used for a wide variety of purposes; the following are examples only:
•
A camera starts when an event button is selected in NetGuard-EVS; a timer event stops the camera after 15 seconds
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•
•
•
A camera starts and the lights are switched on when an event button is selected in NetGuard-EVS; a timer event stops the camera after one minute, and another timer event switches the lights off after two minutes
To define a timer event for an event button, select the required event button in he Defined Events list, then click the Add new event... button.
When you click the Add new event... button while an already specified event button is selected in the Defined
Events list, the New Timer window opens, allowing you to specify the required timer event.
Tip: You may specify several timer events under a single event button. However, you cannot use a timer event under another timer event.
Editing Event Buttons and Timer Events
To edit an event button, or a timer event specified under an event button, select the required event button or timer event in the Defined Events list, then click the Edit selected... button.
If you have selected an event button, clicking the Edit selected... button will open the
Edit Event window (for editing event buttons) .
If you have selected a timer event, clicking the Edit selected... button will open the
Associating Event Buttons with External Outputs
As is the case with input events (see
), you are able to associate an event button with
specific external outputs. This way, external output, for example the sounding of a siren, can be triggered automatically when an event button is clicked.
Like with input,VMD and generic events, the association between event buttons and outputs is made in the
.
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Add New Event Window (for Adding Event Buttons)
The
Add New Event
window (for adding event buttons) lets you specify the settings for an event button.
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Administration
an entry (either global or for a specific camera) in the Defined Events list, then click the Add new event... button.
•
Add New Event Window's Fields
The
Add New Event
window (for adding event buttons) contains the following fields:
Field Description
Button related to
Read-only field, displaying the name of the camera for which the event will be specified.
If the field displays Global, the event button will be a global event button
(available for all cameras).
Manual event name
Send e-mail if this event occurs
Lets you specify a name for the event button.
Note: Event button names must not contain the following characters: < > & ' " \
/ : * ? | [ ]
Select check box to send an e-mail alert when the event button is clicked.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the event button is clicked, in the e-mail alert, then select the required camera in the list below the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the event button is clicked.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
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Edit Event Window (for Editing Event Buttons)
The
Edit Event
window (for editing event buttons) lets you edit the settings for an existing event button.
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Access: You access the Edit Event window (for editing event buttons) from the
, by first selecting the required event button in the Defined Events list, then clicking the Edit selected... button.
•
Edit Event Window's Fields
The
Edit Event
window (for editing event buttons) contains the following fields:
Field Description
Button related to
Read-only field, displaying the name of the camera for which the event button has been specified.
If the field displays Global, the event button is a global event button (available for all cameras).
Manual event name
Send e-mail if this event occurs
Lets you edit the name of the event button.
Note: Event button names must not contain the following characters: < > & ' " \
/ : * ? | [ ]
Select check box to send an e-mail alert when the event button is clicked.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the event button is clicked, in the e-mail alert, then select the required camera in the list below the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the event button is clicked.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
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Generic Events
Generic Events Window
NetDVR is able to analyze received TCP and/or UDP data packages, and automatically trigger an event when specified criteria are met. This way you are able to easily integrate your NetDVR surveillance system with a very wide range of external sources, for example access control systems, alarm systems, etc.
Events based on the analysis of received TCP and/or UDP packets are called generic events. NetDVR listens for generic events on the port specified as
Alert Port
in the
The
Generic Events
window lets you manage such events.
.
•
Generic Events Window's Events List and Buttons
The
Generic E
vents window features a
Defined events
list, in which defined TCP- and/or UDP-based events are listed, as well a number of buttons used when configuring the events:
Button Description
Add new event...
Lets you define new events.
The type of event you are able to define is determined by what you have selected in the Defined events list:
•
When nothing is selected, or you have selected the list's Generic item, clicking the Add new event... button will open the
Event window (for specifying generic events) , in which you are able to
specify the rules and notification settings for individual TCP- and/or
UDP-based events.
•
When an existing event is selected in the list, clicking the Add new
event... button will open the
New Timer window , in which you are able
to specify timer events. Timer events are separate events, triggered by the event under which they are defined. Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred.
Edit selected...
Opens the
Edit Event window (for editing generic events) , in which you are
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Remove selected
Lets you remove an existing event selected in the Defined events list.
Note: The selected event will be removed without further warning.
Add New Event Window (for Specifying Generic Events)
The
Add New Event
window (for specifying generic events) lets you specify the settings for an event based on input from external sources using the TCP and UDP protocols: You are able to specify the criteria according to which
NetDVR should analyze received TCP and/or UDP data packages, and whether any notifications should be triggered when the event occurs.
Tip:
TCP and UDP packages used for generic events may contain special characters, such as @, #, +, å, ~, etc. within the text string to be analyzed.
The Add New Event window (for specifying generic events)
, by clicking the Add new event... button.
The
Add New Event
window (for specifying generic events) is divided into three sections:
•
General Event Settings Section
The
Add New Event
window (for specifying generic events) contains the following fields in the
General Event settings
section:
Field Description
Event Name
Lets you specify a name for the event.
Each event must have a unique name.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? |
[ ]
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Event
Protocol
Event rule type
Event priority
Lets you select which protocol NetDVR should listen for in order to detect the event:
•
Any: Listen for, and analyze, packages using TCP as well as UDP protocol.
•
TCP: Listen for, and analyze, packages using TCP protocol only.
•
UDP: Listen for, and analyze, packages using UDP protocol only.
Which port is used? NetDVR listens for generic events on the port specified as Alert Port in the
(default is port 1234).
Lets you select how particular NetDVR should be when analyzing received data packages:
•
Match: In order for the event to occur, the received package must contain exactly the message specified in the Event rule string section's Event message include field, and nothing else.
•
Search: In order for the event to occur, the received package must contain the message specified in the Event rule string section's Event
message include field, but may also have more content.
Example: If you have specified that the received package should contain the terms ”User001” and ”Door053”, the event will be triggered if the received package contains the terms ”User001” and
”Door053” and ”Sunday” as your required terms are contained in the received package.
The same data package may be analyzed for different events. The ability to assign a priority to each event lets you manage which event should be triggered if a received package matches the criteria for several events.
The priority must be specified as a number between 0 (lowest priority) and
1000 (highest priority).
When NetDVR receives a TCP and/or UDP package, analysis of the packet will start with analysis for the event with the highest priority.
This way, when a package matches the criteria for several events, only the event with the highest priority will be triggered.
In case a package matches the criteria for several events with an identical priority, e.g. two events with a priority of 999, all events with the priority in question will be triggered.
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•
Event Rule String Section
The
Add New Event
window (for specifying generic events) contains the following fields and buttons in the
Event rule string
section:
Field, Button Description
Event substring
Lets you specify the individual items for which NetDVR should look out when analyzing data packages.
Specify one or more terms, then click the Add button to add the specified term(s) to the Event message include field, the content of which will be used for the actual analysis.
Examples:
•
Single term: User001 (when added to the Event message
include field, the term will appear as ”User001”)
•
Several terms as one item: User001 Door053 Sunday (when added to the Event message include field, the terms will appear as ”User001 Door053 Sunday”)
When you add several terms as one item (appearing as e.g. ”User001
Door053 Sunday” in the Event message include field), everything between the quotation marks must appear together in the package, in the specified sequence, in order to match your criterion.
If the terms must appear in the package, but not necessarily in any exact sequence, add the terms one by one (i.e. so they will appear as
”User001” ”Door053” ”Sunday” in the Event message include field).
Event message include
Add
(
Displays the string which will be used for the actual package analysis.
The field is not directly editable.
However, you are able to position the cursor inside the field in order to determine where a new item should be included when you click the Add button or one of the parenthesis or operator buttons.
Likewise, you are able to position the cursor inside the field in order to determine where an item should be removed when clicking the Remove button: The item immediately to the left of the cursor will be removed when you click the Remove button.
Adds the content of the Event substring field to the Event message
include field, the content of which will be used for the actual analysis.
See also the description of the Event substring and Event message
includes fields.
Lets you add a start parenthesis character to the Event message
include field.
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)
AND
Parentheses can be used to ensure that related terms are processed together as a logical unit; in other words, they can be used to force a certain processing order in the analysis.
Example: ( ”User001” OR ”Door053” ) AND ”Sunday”
In the example, the two terms inside the parenthesis will be processed first, then the result will be combined with the last part of the string.
In other words, the system will first look for any packages containing either of the terms User001 or Door053, then it will take the results and run through them in order to see which packages also contain the term
Sunday.
Lets you add an end parenthesis character to the Event message
include field.
Lets you add an AND operator to the Event message include field.
With an AND operator you specify that the terms on both sides of the
AND operator must be present.
Example: User001 AND Door053 AND Sunday
In the above example, the term User001 as well as the term Door053 as well as the term Sunday must be present in order for the criterion to be met. It is not enough for only one or two of the terms to be present.
As a rule of thumb, the more terms you combine with AND, the fewer results you will retrieve:
OR
Example: Few results match the criterion
User001 AND Door053 AND Sunday
Lets you add an OR operator to the Event message include field.
With an OR operator, you specify that either one or another term must be present.
Example: User001 OR Door053 OR Sunday
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In the above example, the term User001 or the term Door053 or the term Sunday must be present in order for the criterion to be met. The criterion is satisfied even if only one of the terms is present.
As a rule of thumb, the more terms you combine with OR, the more results you will retrieve:
Remove
Example: Many results match the criterion
User001 OR Door053 OR Sunday
Lets you remove the item immediately to the left of a cursor positioned in the Event message include field.
If no cursor has been positioned in the Event message include field, the last item in the field will be removed.
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•
Notification Settings Section
The
Add New Event
window (for specifying generic events) contains the following fields in the
Notificationsettings
section:
Field Description
Send Email if this event occurs
Select check box to send an e-mail alert when the event occurs.
Note: In order to be able to use e-mail alerts, the e-mail alert
feature must have been set up in the E-Mail setup window .
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the event is triggered, in the e-mail alert, then select the required camera in the list below the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the input occurs.
Note: In order to be able to use SMS alerts, the SMS alert
feature must have been set up in the
When you have specified a new generic event, click
OK
.
.
Edit Event Window (for Editing Generic Events)
The
Edit Event
window (for editing generic events) lets you edit the settings for an event based on input from external sources using the TCP and UDP protocols: You are able to edit the criteria according to which NetDVR should analyze received TCP and/or UDP data packages, and whether any notifications should be triggered when the event occurs.
Tip:
TCP and UDP packages used for generic events may contain special characters, such as @, #, +, å, ~, etc. within the text string to be analyzed.
The Edit Event window (for editing generic events)
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Access: You access the Edit Event window (for specifying generic events) from the
selecting an event from the list, then clicking the Edit selected... button.
The
Edit Event
window (for editing generic events) is divided into three sections:
•
General Event Settings Section
The
EditEvent
window (for editing generic events) contains the following fields in the
General Event settings
section:
Field Description
Event Name
Lest you edit the name of the event.
Each event must have a unique name.
Note: Event names must not contain the following characters: < > & ' " \ / : * ? |
[ ]
Event
Protocol
Event rule type
Event priority
Lets you select which protocol NetDVR should listen for in order to detect the event:
•
Any: Listen for packages using TCP as well as UDP protocol.
•
TCP: Listen for packages using TCP protocol only.
•
UDP: Listen for packages using UDP protocol only.
Which port is used? NetDVR listens for generic events on the port specified as Alert Port in the
(default is port 1234).
Lets you select how particular NetDVR should be when analyzing received data packages:
•
Match: In order for the event to occur, the received package must contain exactly the message specified in the Event rule string section's Event message include field, and nothing else.
•
Search: In order for the event to occur, the received package must contain the message specified in the Event rule string section's Event
message include field, but may also have more content.
Example: If you have specified that the event message should contain the terms ”User001” and ”Door053”, the event will be triggered if the message includes the terms ”User001” and ”Door053” and ”Sunday”.
The same data package may be analyzed for different events. The ability to assign a priority to each event lets you manage which event should be triggered if a received package matches the criteria for several events.
The priority must be specified as a number between 0 (lowest priority) and
1000 (highest priority).
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When NetDVR receives a TCP and/or UDP package, analysis of the packet will start with analysis for the event with the highest priority.
This way, when a package matches the criteria for several events, only the event with the highest priority will be triggered.
In case a package matches the criteria for several events with an identical priority, e.g. two events with a priority of 999, all events with the priority in question will be triggered.
•
Event Rule String Section
The
EditEvent
window (for editing generic events) contains the following fields and buttons in the
Event rule string
section:
Field, Button Description
Event substring
Lets you specify the individual items that NetDVR should look out for when analyzing data packages.
Specify one or more terms, then click the Add button to add the specified term(s) to the Event message include field, the content of which will be used for the actual analysis.
Examples:
•
Single term: User001 (when added to the Event message
include field, the term will appear as ”User001”)
•
Several terms as one item: User001 Door053 Sunday (when added to the Event message include field, the terms will appear as ”User001 Door053 Sunday”)
When you add several terms as one item (appearing as e.g. ”User001
Door053 Sunday” in the Event message include field), everything between the quotation marks must appear together in the package, in the specified sequence.
If the terms must appear in the package, but not necessarily in any exact sequence, add the terms one by one (i.e. so they will appear as
”User001” ”Door053” ”Sunday” in the Event message include field).
Event message include
Displays the string which will be used for the actual package analysis.
The field is not as such editable.
However, you are able to position the cursor inside the field in order to determine where a new item should be included when you click the Add button or one of the parenthesis or operator buttons.
Likewise, you are able to position the cursor inside the field in order to determine where an item should be removed when clicking the Remove
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Add
(
)
AND
button: The item immediately to the left of the cursor will be removed when you click the Remove button.
Adds the content of the Event substring field to the Event message
include field.
See also the description of the Event substring and Event message
includes fields.
Lets you add a start parenthesis to the Event message include field.
Parentheses can be used to ensure that semantically related terms are processed together as a logical unit; in other words, they can be used to force a certain processing order in the analysis.
Example: ( "User001" OR "Door053" ) AND "Sunday"
In the example, the two OR terms will be processed first, then the result will be combined with the last part of the string.
In other words, the system will first look for any packages containing either of the terms User001 or Door053, then it will take the results and run through them in order to see which packages also contain the term
Sunday.
Lets you add an end parenthesis to the Event message include field.
Lets you add an AND operator to the Event message include field.
With an AND operator you specify that the terms on both sides of the
AND operator must be present.
Example: User001 AND Door053 AND Sunday
In the above example, the term User001 as well as the term Door053 as well as the term Sunday must be present in order for the criterion to be met. It is not enough for only one or two of the terms to be present.
As a rule of thumb, the more terms you combine with AND, the fewer results you will retrieve:
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OR
Example: Few results match the criterion
User001 AND Door053 AND Sunday.
Lets you add an OR operator to the Event message include field.
With an OR operator, you specify that either one or another term must be present.
Example: User001 OR Door053 OR Sunday
In the above example, the term User001 or the term Door053 or the term Sundaymust be present in order for the criterion to be met. The criterion is satisfied even if only one of the terms is present.
As a rule of thumb, the more terms you combine with OR, the more results you will retrieve:
Remove
Example:Many results match the criterion
User001 OR Door053 OR Sunday.
Lets you remove the item immediately to the left of a cursor positioned in the Event message include field.
If no cursor has been positioned in the Event message include field, the last item in the field will be removed.
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•
Notification Settings Section
The
Edit Event
window (for editing generic events) contains the following fields in the
Notificationsettings
section:
Field Description
Send Email if this event occurs
Select check box to send an e-mail alert when the event occurs.
Note: In order to be able to use e-mail alerts, the e-mail alert
feature must have been set up in the E-Mail setup window .
Include image from camera
Available only if the Send e-mail if this event occurs check box is selected.
Select check box to include an image, recorded at the time the event is triggered, in the e-mail alert, then select the required camera in the list below the check box.
Send SMS if this event occurs
Select check box to send an SMS alert when the input occurs.
Note: In order to be able to use SMS alerts, the SMS alert
feature must have been set up in the
When you have edited the generic event, click
OK
.
.
I/O Control
I/O Control Window
In the
I/O Control
window you are able associate particular events and event buttons with one or more particular outputs. This way you are able to define that when a selected event occurs, or when a particular event button is clicked, one or more selected outputs will be triggered.
Note: Use of features in the I/O Control window requires that events and outputs have been specified (see
).
The I/O Control window
Access: You access the I/O Control window from the Administrator window
, by clicking the I/O Control... button.
•
Associating Events with Particular Outputs
When associating an event with one or more outputs, you are able to select between all outputs defined on the NetDVR system; you are not limited to selecting outputs defined on a particular device.
To associate a particular event with a particular output, do the following:
1. Select the required event in the Available Events list in the left side of the I/O Control window.
Tip: Events as well as event buttons may be listed.
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Tip: When you select an event or event button in the Available Events list, you can view detailed information about the selected event or event button under Event Information in the lower part of the window.
2. Select the required output in the list of available outputs (the list in the middle of the window).
This will copy the selected output to the Selected Outputs list. When the selected event occurs, or when the selected event button is clicked, the selected output will be triggered.
You are able to associate an event or an event button with more than one output: Simply repeat the process for each required output.
To remove an output from the Selected Outputs list, simply select the required output, and click the << button located below the Selected Outputs list.
Output Settings for [Device Name] [Camera Name] Window
In the
Output Settings for [Device Name] [Camera Name]
window you are able to associate a camera with particular external outputs, defined in the
, for example the sounding of a siren or the switching on of lights.
The associated outputs can be triggered automatically when motion is detected as well as manually through output buttons available in NetGuard and NetGuard-EVS.
Access: You access the Output Settings for [Device Name] [Camera Name] window from the
[Device Name] [Camera Name] window , by clicking the Outputs... button.
•
Associating Outputs with Manual Control and Detected
Motion
Note: Use of features in the Output Settings for [Device Name] [Camera Name] window requires that output
has been defined in the I/O Setup window
.
You have a high degree of flexibility when associating a camera with particular outputs:
•
You are able to select between all available outputs, i.e. outputs defined as output events for the camera itself as well as outputs defined as output events for other devices on the NetDVR system
•
The same output may be used for manual control as well as for automatic triggering when motion is detected
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Selecting Output for Manual Control
You are able to specify outputs to be triggered manually from a list in NetGuard or NetGuard-EVS.
To specify an output for manual triggering in NetGuard/NetGuard-EVS, do the following:
1. Select the required output in the All Outputs list in the left side of the Output Settings for [Device
Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed information about the selected output under Output Information in the lower part of the window. copy the selected output to the On Manual Control list.
An unlimited number of outputs may be selected this way.
You are able to determine each output’s position in NetGuard’s and NetGuard-EVS’s output list by moving the selected output up or down in the On Manual Control list with the up and down buttons located to the right of the list. The selected output is moved up one step each time you click the up button. Likewise, each time you click the down button, the selected output is moved down one step.
To remove an output from the On Manual Control list, simply select the required output, and click the << button located between the All Outputs list and the On Manual Control list.
Selecting Output for Use on Motion Detection
You are able to select outputs to be triggered automatically when motion is detected in video from the camera.
Tip: This feature does not require that a VMD (Video Motion Detection) event has been defined for the camera in the I/O Setup window.
To select an output for use when motion is detected in video from the camera:
3. Select the required output in the All Outputs list in the left side of the Output Settings for [Device
Name] [Camera Name] window.
Tip: When you select an output in the All Outputs list, you can view detailed information about the selected output under Output Information in the lower part of the window.
This will copy the selected output to the On Motion Detected list.
To remove an output from the On Motion Detected list, simply select the required output, and click the << button located between the All Outputs list and the On Motion Detected list.
Tip: See also
About Input, Events & Output ...
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How to ...
How to Add an Input-Based Event
Events can be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, activating output, etc.
Several types of events exist (see
About Input, Events & Output ...
). In the following you will see how to define events
based on input received from external input units—such as sensors attached to doors, windows, etc.—connected to cameras or other devices on a NetDVR system.
To add an input-based event, do the following:
, click the I/O Setup button.
This will open the I/O Setup window
.
I/O Setup
window, first select the camera or other device to which the input unit is connected, then click the
Add new event...
button:
This will open the
Add New Event
window.
Note: Some cameras/devices are capable of handling one input event only; others are capable of handling several input events. The content of the Add New Event window varies accordingly. For simplicity reasons, the following steps will describe adding an event on a camera/device capable of handling one input event only.
, the External sensor
connected to field will show the name of the selected camera or other device.
Now specify information in the following fields:
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•
Sensor connected through
: Select the camera/device input port on which the input unit is connected.
Some cameras/devices only have a single input port; in that case simply select
Input 1
.
•
Event occurs when input goes
: Select whether the input event should be triggered when the signal on the input sensor rises (
High
) or falls (
Low
).
•
External event name
: Specify a name for the event. Note that event names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
•
(Optional) If requiring an e-mail alert to be sent automatically when the event occurs, select the
Send e-mail if this event occurs check box. Note that in order to be able to use e-mail alerts, the email alert feature must have been set up in the
E-Mail setup window . If requiring an image
(recorded at the time of the event) to be included in the e-mail alert, also check the Include image
from camera check box and select the required camera in the list next to the check box.
•
(Optional) If requiring an SMS mobile phone text message alert to be sent automatically when the event occurs, select the Send SMS if this event occurs check box. Note that in order to be able to use SMS alerts, the SMS alert feature must have been set up in the
.
When ready, click OK. This will return you to the I/O Setup window. front of the name of the camera or other device to see the listing):
Click OK to close the I/O setup window and return to the Administrator window.
For system administrators defining actions to be triggered by events, the event will now be selectable in line with other events defined on NetDVR.
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How to add an Event Button
Events can be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, activating output, etc. An event may also trigger several actions simultaneously.
Several types of events exist (see
About Input, Events & Output ...
). In most cases, events occur and actions are
triggered without the need for human intervention by NetDVR users: System administrators define the criteria for each event, for example a certain amount of detected motion or input from a specific sensor; when the criteria are met, the system interprets it as an event, and automatically triggers the required actions.
However, you may also want users to be able to manually force an event to occur. For this purpose, NetDVR lets you define event buttons. Event buttons let users manually trigger events from NetGuard-EVS. In NetGuard-EVS, event buttons are actually not buttons; instead users manually trigger events by selecting them from a list. See also
for examples of the many ways in which you can use event buttons.
To add an event button, do the following:
, click the Event Buttons... button.
This will open the Event Buttons window
. be available, then click the Add new event... button.
Note that you are also able to make the event button globally available (i.e. available to users regardless of which camera/device they have selected in NetGuard-EVS. To make the event button globally available, simply select Global (at the top of the list) instead of a particular camera/device.
This will open the Add New Event window (for adding event buttons) .
selected camera or other device. If you are adding a globally available event button, the field will display
Global.
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Now specify information in the following fields:
•
Manual event name
: Specify a name for the event button. Note that event names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
•
(Optional) If requiring an e-mail alert to be sent automatically when the event occurs, select the
Send e-mail if this event occurs check box. Note that in order to be able to use e-mail alerts, the email alert feature must have been set up in the
E-Mail setup window . If requiring an image
(recorded at the time of the event) to be included in the e-mail alert, also check the Include image
from camera check box and select the required camera in the list next to the check box.
•
(Optional) If requiring an SMS mobile phone text message alert to be sent automatically when the event occurs, select the Send SMS if this event occurs check box. Note that in order to be able to use SMS alerts, the SMS alert feature must have been set up in the
.
When ready, click OK. This will return you to the Event buttons window. expand icon in front of the name of camera or other device to see the listing):
Click OK to close the Event Buttons window and return to the Administrator window.
The defined event button will now be available in NetGuard-EVS, as described in the beginning of this text.
Note that individual users' rights may prevent them from accessing specific cameras and/or events in
NetGuard-EVS; such rights are defined through the ImageServer Administrator window .
For system administrators defining actions to be triggered by events, the event button will now be selectable in line with other events defined on NetDVR.
How to Add a VMD Event
Events can be used for automatically triggering actions in NetDVR, such as starting or stopping recording on cameras, triggering e-mail or SMS notifications, making PTZ cameras move to specific preset positions, activating output, etc. An event may also trigger several actions simultaneously.
Tip:
If you are specifically looking for information about how to configure motion detection-triggered activation of an output device only (such as a siren, a strobe light, etc.), see
How to Add a Motion-Triggered Output
Several types of events exist (see
About Input, Events & Output ...
). In the following, you will see how to define an event
based on NetDVR detecting motion on a particular camera (VMD simply means Video Motion Detection). Once the
VMD event is defined, you will be able to select it when further configuring NetDVR.
Note: In addition to NetDVR's motion detection, some devices also have their own capabilities for detecting motion
(configured in the devices' own software; typically by accessing a browser-based configuration interface on the device's IP address). Events based on motion detected on a device itself are not VMD Events; they are input events, since they are based on input from the device.
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Note: Your motion detection settings for the camera in question will entirely determine when motion is detected, and thus when the VMD event will occur. See the description of the
Adjust Motion Detection window for more information.
Also note that in order not to generate an excessively high number of VMD events during periods with lots of motion, a VMD event cannot occur more frequently than every five seconds.
To add a VMD event, do the following:
, click the I/O Setup button.
This will open the I/O Setup window
.
I/O Setup
window, first select the device on which motion must be detected in order for the event to occur, then click the
Add VMD Event (Motion Detection)
button:
This will automatically add a VMD event to the selected device (unless the selected device is a video encoder, see below). o
If the selected device is a video encoder, several cameras may be attached to the device, and a separate dialog will prompt you to select the required camera:
When ready, click OK.
icon in front of the name of the device to see the listing):
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Click OK to close the I/O Setup window and return to the Administrator window.
For system administrators defining actions to be triggered by events, the VMD event will now be selectable in line with other events defined on NetDVR.
Tip: For video encoder devices, you are able to define a VMD event for each connected camera; simply repeat above process.
How to Add a Generic Event
NetDVR is able to analyze received TCP and/or UDP data packages, and automatically trigger an event when specified criteria are met. This way you are able to easily integrate your NetDVR surveillance system with a very wide range of external sources, for example access control systems, alarm systems, etc.
Events based on the analysis of received TCP and/or UDP packets are called generic events. NetDVR listens for generic events on the port specified as
Alert Port
in the
To add a generic event, do the following:
, click the Generic Events... button.
This will open the Generic Events window
.
Generic Events
window, first select the
Generic
item, then click the
Add new event...
button:
Add New Event window (for specifying generic events)
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•
Event name:
Specify a name for the event. Note that event names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
•
Event Protocol: Select which protocol NetDVR should listen for: Any (i.e. TCP as well as UDP),
TCP only, or UDP only.
Which port is used? NetDVR listens for generic events on the port specified as Alert Port in the
Advanced window (default is port 1234).
•
Event rule type: Select how particular NetDVR should be when analyzing received data packages: Match if the received package must contain only the exact message specified in the
Event message include field (see description in the following), Search if the received package must contain the message specified in the Event message include field, but may also have other content.
•
Event priority: Specify a priority between 0 (lowest priority) and 1000 (highest priority) for the event, in case a received data package matches more than one event.
•
Event rule string: Specify what NetDVR should look out for when analyzing the data packages, then click the Add button to add the specified term(s) to the Event message include field, the content of which is used when analyzing received data packages. You are furthermore able to use processing order parentheses and two different Boolean operators in the Event message include field by clicking the buttons to the right of the field.
•
(Optional) If requiring an e-mail alert to be sent automatically when the event occurs, select the
Send Email if this event occurs check box. Note that in order to be able to use e-mail alerts, the email alert feature must have been set up in the
E-Mail setup window . If requiring an image
(recorded at the time of the event) to be included in the e-mail alert, also check the Include image from camera check box and select the required camera in the list next to the check box.
•
(Optional) If requiring an SMS mobile phone text message alert to be sent automatically when the event occurs, select the Send SMS if this event occurs check box. Note that in order to be able to
use SMS alerts, the SMS alert feature must have been set up in the SMS settings window
.
When ready, click OK. This will return you to the Generic Events window.
in front of the Generic item to see the listing):
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Click OK to close the Generic Event window and return to the Administrator window.
For system administrators defining actions to be triggered by events, the generic event will now be selectable in line with other events defined on NetDVR.
Tip: See also
.
How to Test a Generic Event
Once you have added a generic event (see
), a quick and easy way to test your generic
event is to first set up an event notification and then use Telnet to send a small amount of data which will trigger the generic event and in turn the event notification.
What is Telnet?
Telnet is a terminal emulation program used on TCP/IP networks. With Telnet, you can connect to a server from a computer on the network, and execute commands through Telnet as if you were entering them directly on the server. Windows includes a client for use with Telnet.
For this example, we have created a generic event called
Video
. Our generic event simply specifies that if the term
video
appears in a received TCP data package, the generic event should be triggered. Your generic event may be different, but you can still use the principles outlined in the following:
, first select a camera from which you are able to view video in a
NetGuard/NetGuard-EVS, then click the Settings button.
This will open the Camera Settings for [Device Name] [Camera Name] window .
Camera Settings for [Device Name] [Camera Name]
window, click the
Event Notifications...
button:
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Setup Notifications on Events window
Setup Notifications on Events
window's
Available Events
list, expand the
Generic
item and select your generic event. Then click the
>>
button to move the selected generic event to the
Active Events
list:
Note: Make sure that your generic event is the only event appearing in the Active Events list while you are performing the test, otherwise you cannot be sure that it is your generic event which triggers the event notification. Once you are done testing, you can move any temporarily removed events back to the Active
Events list.
in the
Setup Notifications on Events window
, click
OK
in the
Camera Settings for [Device Name] [Camera
Name]
window, then click the
Exit
button in the
Administrator
window.
5. Make sure NetDVR's recording server service. Also make sure that the camera for which you configured the event notification is displayed in your NetGuard or NetGuard-EVS.
•
If you are performing the test on the NetDVR server itself: telnet localhost 1234
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•
If you are performing the test from a remote computer: Substitute localhost with the IP address of the NetDVR server. Example: If the IP address of the NetDVR server is 123.123.123.123, type: telnet 123.123.123.123 1234
Note: In the above examples, the number 1234 indicates the port on which the NetDVR server listens for generic events. Port 1234 is the default port for this purpose, but it is possible to change this by specifying
on your system, type your system's alert port number instead of 1234.
This will open a Telnet window.
Telnet
window, type the term (so-called
event substring
) required to trigger your generic event. In our case, the required term is
video
:
While typing in the Telnet window, you may experience so-called echo. This is simply the server repeating some or all of the characters it receives; it will not have any impact as long as you are sure you type the required characters.
window by clicking the close button in its top right corner:
9. Go to your NetGuard or NetGuard-EVS. If the yellow event notification indicator lights up for the required camera, your generic event works as intended.
How to add a Timer Event
Timer events are separate events, triggered by the input event, VMD event, generic event or event button under which they are defined. Timer events occur a specified number of seconds or minutes after the event under which they are defined has occurred or the event button under which they have been defined has been clicked.
Timer events may be used for a wide variety of purposes; the following are examples only:
•
A camera starts recording based on an input event, e.g. when a door is opened; a timer event stops the recording after 15 seconds
•
Lights are switched on and a camera starts recording based on a VMD event, i.e. when motion is detected; a timer event stops the recording after one minute, and another timer event switches the lights off after two minutes
To define a timer event, do the following:
1. A timer event requires that an input event, VMD event, generic event or event button has already been defined. Begin by selecting the required event or event button:
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•
If Adding the Timer Event under an Already Defined Input or VMD Event: Click the
's I/O Setup... button to open the I/O Setup window
: In the I/O Setup window's
Defined events list, click the plus sign ( ) next to the required device, select the required input or
VMD event, then click the Add new event... button to open the New Timer window.
•
If Adding the Timer Event under an Already Defined Event Button: Click the
's Event Buttons... button to open the Event Buttons window : In the Event Buttons window's
Defined Events list, select the required event button, then click the Add new event... button to open the New Timer window.
•
If Adding the Timer Event under an Already Defined Generic Event: Click the
's Generic Events... button to open the Generic Events window
: In the Generic Events window's Defined Events list, select the required generic event, then click the Add new event... button to open the New Timer window.
the , the Timer event is started by field will show the name of the selected event or
event button.
Now specify information in the following fields:
•
Timer event name:
Specify a name for the timer event. Note that event names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
•
Timer event occurs after:
Specify the amount of time that should pass between the event occurring/event button being clicked and the timer event, in either seconds or minutes.
When ready, click OK.
3. In the window from which you opened the New Timer window, your newly defined timer event will now be listed:
Timer event (in this example associated with a VMD event) listed in I/O Setup window. You may have to click the expand icon in front of the name of the required device as well as the required main event to see the timer event.
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Timer event (associated with an event button) listed in
Event Buttons window. You may have to click the expand icon in front of the name of the required device as well as the required main event to see the timer event.
Timer event (associated with a generic event) listed in
Generic Events window. You may have to click the expand icon in front of the word Generic as well as the required main event to see the timer event.
Click OK to return to the Administrator window.
For system administrators defining actions to be triggered by events, the timer event will now be selectable in line with other events defined on NetDVR.
How to add a Manually Controlled Output
Output (e.g. lights, sirens, etc.) connected to cameras or other devices can be triggered manually when viewing live video in NetGuard and NetGuard-EVS.
•
In NetGuard and NetGuard-EVS, the output is triggered by selecting the required output from a list on the client's Live tab.
The output does not necessarily have to be physically connected to the specific camera from which a NetGuard/
NetGuard-EVS user views live video; the output can be connected to any device on your NetDVR system.
To add an output for manual control, do the following:
Note: In the following, it is assumed that the required output unit has been connected to the output port on the required camera or other device, but that it has not yet been defined on your NetDVR system. If you have already defined the output on your system, begin at step 5.
, click the I/O Setup button.
This will open the I/O Setup window
.
I/O Setup
window, first select the camera or other device to which the output unit is connected, then click the
Add new output event...
button:
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Add New Output
window, the
External output connected to
field will show the name of the selected camera or other device.
Now specify information in the following fields:
•
•
Output connected on:
Select the camera/device output port on which the output unit is connected.
Many cameras/devices only have a single output port; in that case simply select
Output 1
.
Keep output for:
Specify the amount of time for which the output should be active when triggered, in either 1/10 seconds or seconds.
Note: Some devices are only able to apply outputs for a relatively short time, for example max. five seconds. Refer to the documentation for the device in question for exact information.
•
External output name:
Specify a name for the output. The name will appear on the button/list with which users will be able to manually trigger the output. Note that output names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
In the following example, we have specified that a siren connected on a camera's Output 1 port should sound for five seconds when triggered:
Tip: You are able to test the output by clicking the Test Output button.
When ready, click OK. This will return you to the I/O Setup window. front of the name of the camera or other device to see the listing):
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Click OK to close the I/O setup window and return to the Administrator window.
Settings... button.
This will open the Camera Settings for [Device Name] [Camera Name] window .
NetDVR 6.5
Administration
This will open the Output Settings for [Device Name] [Camera Name] window .
between the All Outputs list and the On Manual Control list:
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This will copy the selected output to the On Manual Control list, which lists all outputs available for manual control when viewing live video from the camera in question.
Good to know:
•
You are not limited to selecting output connected to the camera itself. If output has been defined on other cameras/devices on the NetDVR system, this output will also be selectable in the All Outputs list.
•
An unlimited number of outputs may be selected this way.
•
If you have specified several outputs in the On Manual Control list, you are able to control the sequence in which the outputs will be displayed in NetGuard and NetGuard-EVS. By using the up and down buttons located to the right of the list, you can change a selected output's position in the sequence.
•
The Output Settings for [Device Name] [Camera Name] window also lets you select output for
automatic triggering on detected motion. This is further described in How to Add a Motion-Triggered
8. When ready, click the Output Settings for [Device Name] [Camera Name] window's Exit button to return to the Camera Settings for [Device Name] [Camera Name] window.
window.
10. Close the Administrator.
The defined output will now be available in NetGuard/NetGuard-EVS, as described in the beginning of this text.
Note that individual users' rights may prevent them from accessing specific cameras and/or output in
NetGuard and NetGuard-EVS; such rights are defined through the
ImageServer Administrator window
.
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How to Add a Motion-Triggered Output
Output (e.g. lights, sirens, etc.) connected to cameras or other devices can be triggered automatically when motion is detected by a camera. The output does not necessarily have to be physically connected to the motion-detecting camera.
To add a motion-triggered output, do the following:
Note: The following describes one way of adding a motion-triggered output, namely through the
device has its own motion detection capabilities—on input events. Once such VMD or input events have been added, they can be tied to output through the
Note: In the following, it is assumed that the required output unit has been connected to the output port on the required camera or other device, but that it has not yet been defined on your NetDVR system. If you have already defined the output on your system, begin at step 5.
, click the I/O Setup button.
This will open the I/O Setup window
.
I/O Setup
window, first select the camera or other device to which the output unit is connected, then click the
Add new output event...
button:
Add New Output
window, the
External output connected to
field will show the name of the selected camera or other device.
Now specify information in the following fields:
•
•
Output connected on:
Select the camera/device output port on which the output unit is connected.
Many cameras/devices only have a single output port; in that case simply select
Output 1
.
Keep output for:
Specify the amount of time for which the output should be active when triggered, in either 1/10 seconds or seconds.
Note: Some devices are only able to apply outputs for a relatively short time, for example max. five seconds. Refer to the documentation for the device in question for exact information.
•
External output name:
Specify a name for the output. The name will appear on the button/list with which users will be able to manually trigger the output. Note that output names must
not
contain the following characters: < > & ' " \ / : * ? | [ ]
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In the following example, we have specified that a siren connected on a camera's Output 1 port should sound for five seconds when triggered:
Tip: You are able to test the output by clicking the Test Output button.
When ready, click OK. This will return you to the I/O Setup window. front of the name of the camera or other device to see the listing):
Click OK to close the I/O setup window and return to the Administrator window.
Settings... button.
This will open the Camera Settings for [Device Name] [Camera Name] window .
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This will open the Output Settings for [Device Name] [Camera Name] window .
between the All Outputs list and the On Motion Detected list:
This will copy the selected output to the On Motion Detected list, which lists all outputs to be automatically triggered when motion is detected by the camera..
Good to know:
•
You are not limited to selecting output connected to the camera itself. If output has been defined on other cameras/devices on the NetDVR system, this output will also be selectable in the All Outputs list.
•
An unlimited number of outputs may be selected this way.
•
The Output Settings for [Device Name] [Camera Name] window also lets you select output for manual triggering in NetGuard and NetGuard-EVS. This is further described in
8. When ready, click the Output Settings for [Device Name] [Camera Name] window's Exit button to return to the Camera Settings for [Device Name] [Camera Name] window.
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Administration window.
10. Close the Administrator.
The defined output will now be triggered automatically when motion is detected by the selected camera.
Note that the automatic output triggering will be controlled entirely by your motion detection settings for the camera in question. See the description of the
Adjust Motion Detection window for more information.
Archiving
About Archiving
With the daily archiving feature in NetDVR, you are able to keep recordings for as long as required, limited only by the available hardware storage capacity.
You enable and configure archiving in the
Archive setup
window also lets you specify where archives should be stored for each camera.
•
Benefits of Archiving
•
By default, information received from cameras is stored by NetDVR in a database for each camera.
The database for each camera (see
Camera Settings for [Device Name] [Camera Name]
) is capable of containing a maximum of 600,000 records or 40 GB before the oldest records in the database are overwritten.
With archiving, the amount of records you are able to store is limited only by the available hardware storage capacity. Note, however, that it is only possible to archive up to 40 GB per camera per day.
By using archiving, you will also be able to back up archived records on backup media of your choice, using your preferred backup software.
How Archiving Works
For each camera, for which archiving has been specified, the contents of the camera database will be moved to a default archiving directory called Archives. This will happen automatically one or more times every day, depending on your archiving settings.
The default archiving directory is located on the computer running the NetDVR software, by default in the directory containing the NetDVR software.
In the archiving directory, separate sub-directories for storing archives for each camera are automatically created. These sub-directories are named after the MAC address of the device to which the camera is connected.
Since you are able to keep archives spanning many days of recordings, and since archiving may take place several times a day, further sub-directories, named after the archiving date and time, are also automatically created.
The sub-directories will be named according to the following structure:
...\Archives\CameraMACAddress_VideoEncoderChannel\DateAndTime
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Example: With the default archiving folder located under C:\videodata, video from an archiving taking place at 23.15 on 1st June 2008 for a camera attached to channel 2 on a video encoder device with the MAC address 00408c51e181 would be stored at the following destination:
C:\videodata\Archives\00408c51e181_2\2008-06-01-23-15
If the device to which the camera is attached is not a video encoder device with several channels, the video encoder channel indication in the sub-directory named after the device's MAC address will always be _1.
Example: (e.g. 00408c51e181_1)
Storing Archives at Other Locations than the Default Archiving Directory
You are of course also able to store archives at other locations than locally in the default archiving directory.
You may, for example, specify that your archives should be stored on a network drive.
When archiving to other locations than the default archiving directory, NetDVR will first store the archive in the local default archiving directory, then immediately move the archive to the archiving location you have specified.
While this may at first glance seem unnecessary, it greatly speeds up the archiving procedure, which will reduce delays in case of network problems. Archiving directly to a network drive would mean that archiving time would vary depending on the available bandwidth on the network. First storing the archive locally, then moving it, ensures that the archiving is always performed as fast as possible.
If archiving to a network drive, note the regular camera database must still be stored on a local drive, i.e. a drive attached directly to the computer running the NetDVR system.
•
Archiving Audio
If audio is enabled on a device, audio from the device will also be archived. If the device is a video encoder with several channels, audio will be archived with the camera on channel 1.
When an audio source is enabled, audio is recorded to the associated camera’s database. This will affect the database’s capacity for storing video. It is thus important to bear in mind that the maximum limit of the database is likely to be reached earlier if recording audio and video than if only recording video. It is thus a very good idea to use archiving if using audio sources. You may also want to archive more frequently if recording audio and video than if only recording video.
Storage Capacity Required for Archiving
The storage capacity required for archiving depends entirely on the amount of recordings you plan to archive.
Some organizations want to keep archived recordings from a large number of cameras for several months or years. Other organizations may only want to archive recordings from one or two cameras, and they may want to keep their archives for much shorter periods of time.
Before enabling archiving, you should always consider the storage capacity of the local drive containing the default archiving directory to which archives are always moved, even though they may immediately after be moved to an archiving location on a network drive: As a rule of thumb, the capacity of the local drive should be at least twice the size required for storing the databases of all cameras for which archiving has been specified.
When archiving data from a camera to external locations, including archiving locations on network drives,
NetDVR automatically checks that the space required for data to be archived plus 1 GB of free disk space per camera is available at the external location. If not, the external archive location's oldest data from the camera in question will be deleted until there is sufficient free space for the new data to be archived.
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In short: When estimating storage capacity required for archiving, consider your organization's needs, then plan for worst case rather than best case scenarios.
Automatic Response if Running Out of Disk Space
With archiving, NetDVR can automatically respond to the threat of running out of disk space. Two scenarios can occur, depending on whether the camera database drive is different from, or identical to, the archiving drive:
Different Drives: Automatic Archiving if Database Drive Runs Out of Disk
Space
In case the NetDVR server is running out of disk space, and o the archiving drive is different from the camera database drive, and o archiving has not taken place within the last hour, archiving will automatically begin in an attempt to free up disk space. This will happen regardless of any archiving schedules, but will of course only apply for cameras for which archiving has been enabled in the
.
The server is considered to be running out of disk pace if: o there is less than 10% disk space left, andthe available disk space goes below 30 GB plus 1.5 GB per camera
- or - o the available disk space goes below 150 MB plus 20 MB per camera (example: with ten cameras, the server would be running out of disk space if the remaining available disk space went below 350
MB (150 MB plus 20 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 10% disk space left.
On the archiving drive, NetDVR automatically checks that the space required for data from a camera to be archived plus 1 GB of free disk space per camera is available. If not, the archive drive's oldest data from the camera in question will be deleted until there is sufficient free space for the new data to be archived.
IMPORTANT: You will lose the archive data being deleted.
Same Drive: Automatic Moving or Deletion of Archives if Running Out of
Disk Space
In case the NetDVR server is running out of disk space, and the archiving drive is identical to the camera database drive, NetDVR will automatically do the following in an attempt to free up disk space:
1. First, NetDVR will attempt to move archives (moving archives is only possible if you use dynamic
archiving, with which you can archive to several different drives; configured through the
Setup Window ). This will happen if:
o there is less than 15% disk space left, andthe available disk space goes below 40 GB plus
2 GB per camera
- or - o the available disk space goes below 225 MB plus 30 MB per camera (example: with ten cameras, the server would be running out of disk space if the remaining available disk space went below 525 MB (225 MB plus 30 MB for each of the ten cameras))
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The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 15% disk space left.
2. If moving archives is not possible, NetDVR will attempt to delete the oldest archives. This will happen if: o there is less than 10% disk space left, andthe available disk space goes below 30 GB plus
1.5 GB per camera
- or - o the available disk space goes below 150 MB plus 20 MB per camera (example: with ten cameras, the server would be running out of disk space if the remaining available disk space went below 350 MB (150 MB plus 20 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 10% disk space left.
IMPORTANT: You will lose data from the archives being deleted.
2. Ultimately, if there are no archives to delete, NetDVR will attempt to resize camera databases by deleting their oldest recordings. This will happen if: o there is less than 5% disk space left, andthe available disk space goes below 20 GB plus 1
GB per camera
- or - o the available disk space goes below 75 MB plus 10 MB per camera (example: with ten cameras, the server would be running out of disk space if the remaining available disk space went below 175 MB (75 MB plus 10 MB for each of the ten cameras))
The difference ensures that very large disks will not necessarily be considered to be running out of disk space just because they have less than 5% disk space left.
IMPORTANT: You will lose the data deleted as part of the database resizing process.
When the recording server is restarted upon such database resizing, the original database sizes will be used. You should therefore make sure the drive size problem is solved, or adjust camera database sizes to reflect the altered drive size.
Tip: Should the database resizing procedure take place, you will be informed on-screen in
NetGuard-EVS, in log files, and (if set up) through an e-mail and/or SMS alert.
•
Backing Up Archives
Many organizations want to back up recordings from cameras, using tape drives or similar.
Creating such backups based on the content of camera databases is not recommended; it may cause sharing violations or other malfunctions.
Instead, create such backups based on the content of archives. If you have not specified separate archiving locations for separate cameras, you could simply back up the default local archiving directory, Archives.
When scheduling a backup, make sure the backup job does not overlap with your specified archiving times.
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Viewing Archived Recordings
You view archived recordings in the Viewer or
. This way, you are able to use all of
Viewer's or NetGuard-EVS's advanced features (video browsing, smart search, evidence export, etc.) for archived recordings as well.
Archives Stored Locally or on Network Drives
For archived recordings stored locally or on network drives you simply use the Viewer's or
NetGuard-EVS's browsing features, for example the timeline browser or the playback controls, for finding and viewing the required recordings; just like you would with recordings stored in a camera's regular database.
•
•
Exported Archives
For exported archives, e.g. archives stored on a CD, you must use the Viewer: Click the browse button in the Viewer's Database Information control panel to browse for the archive you want to view. Once you have specified the required archive this way, you can use all of the Viewer's browsing features for navigating the recordings in the archive.
Virus Scanning and Archiving
If allowed in your organization, disable any virus scanning of camera databases and archiving locations. For more information see
New Database if Archiving Fails
Under extremely rare circumstances archiving may fail. For example, a database may be full and ready for archiving, but the operating system may lock content in the database if a content file is open. This would prevent archiving. In practice, this situation would only occur if somebody attempted to view a database file (e.g. a .pic file) directly from the database folder at the time of the archiving (viewing the file directly would not work since database content cannot be viewed as individual files, only through a NetGuard-EVS or Viewer).
In such situations, the database will be put aside for archiving at a later point in time. While the database is put aside, a special temporary database is created for storage of new recordings. This way, no new recordings will be lost even though the original database is full (provided enough disk space is available for storing the special temporary database).
NetDVR will wait for the next archiving occasion (either scheduled or because the special temporary database also becomes full). It will then archive the content of the special temporary database, and thus free up space in it. NetDVR will then continue to store new recordings in the special temporary
database. This will apply until the Recording Server service is restarted
. Once the service has been restarted, the content of the original database will be archived, and new recordings will again be stored in the original database. The special temporary database will also be archived, and will then cease to exist.
Can I view recordings from the special temporary database?
Normally, the content of databases can be viewed through a NetGuard-EVS or Viewer, regardless whether the databases have been archived or not. However, the content of the special temporary database cannot be viewed through a NetGuard-EVS until the content has been archived. On the surveillance server itself, you will be able to view the content of the special temporary database through the Viewer, even if the special temporary database has not been archived yet.
Since the special temporary database will be used for storing new recordings until the Recording Server service is restarted—even though the original database may no longer be locked—you may in these extremely rare situations experience that new recordings are not viewable through NetGuard-EVSs. In that case, restarting the
Recording Server service will help, since it will force the original database to again be used for storing new recordings.
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Archive Setup Window
The
Archive setup
window lets you enable and configure the archiving feature
. It also lets you specify where archives
should be stored.
Access: To access the Archive setup window, click the Archive Setup... button in the
.
•
Fields and Buttons
The
Archive setup
window contains the following fields and buttons:
Field, Button Description
Enable
Archiving
Select check box to enable the archiving feature.
Note: Remember to specify for which cameras the archiving feature should be used; you do this in the Select cameras for which the archiving function
should apply section at the bottom of the window.
Delete databases in the backup directory older than
Lets you specify how many days you want to keep archived recordings for.
Archived recordings older than the specified number of days will automatically be deleted.
In the Camera Settings for [Device Name] [Camera Name]window you can
overwrite this setting for a specific camera.
Automatically delete old archives if space is needed
Note: You can only change this option if the Automatic path selection check box (see below) is also selected. If the Automatic path selection check box is not selected, automatic deletion of old archives will always be active.
If you select this check box, the oldest archives will automatically be deleted until there is enough space when new recordings are moved to the archives.
If you clear this check box, and the archives are full, your recordings will remain in the local database. When the local database runs out of space, the oldest recordings will be deleted.
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Send email on archive error
Send SMS on archive error
Automatic path selection
Daily archiving times
Time to add
Add
Select check box if NetDVR should send an e-mail alert if archiving fails, for example because the disk is full.
Note: In order to be able to use e-mail alerts, the e-mail alert feature must have been set up in the
.
Select check box if NetDVR should send an SMS (mobile phone text message) alert if archiving fails, for example because the disk is full.
Note: In order to be able to use SMS alerts, the SMS alert feature must have been set up in the
Lets you select locations for archiving for all cameras in one go. This will divide the bottom of the window into two sections: Select cameras for which
the archiving function should apply and Select drives for dynamic archives.
See descriptions below.
Lists specified archiving times. Archiving will take place every day at the specified times.
Archiving once a day will normally suffice. However, if you expect the daily database per camera to exceed 40 GB or 600,000 records, you should specify additional archiving times.
To add an archiving time to the list, specify the required time in the Time to
add field, then click the Add button.
There must be at least one hour between each archiving time.
To remove an archiving time from the list, select the archiving time to remove from the list, and click the Delete button.
Note: While archiving takes place, cameras for which archiving applies will briefly stop recording, one after the other. Although the pause is very brief
(typically less than a second), it is therefore recommended that you specify archiving times that are outside periods in which you expect to record important video.
Lets you add an archiving time to the Daily archiving time list.
You specify the required time by selecting the hour, minute and second values respectively, then clicking the field's up and down buttons to increase or decrease values.
Tip: You may also simply overwrite selected hour, minute or second values.
Adds the archiving time specified in the Time to add field to the Daily
archiving times list.
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Delete
Removes a selected archiving time from the Daily archiving times list.
Select cameras for which the archiving function should apply
If the Archive Setup window's Enable Archiving check box is selected, this section lists cameras for which archiving is possible.
The section lists all enabled cameras, i.e. cameras which, depending on their individual settings, may transfer video to the surveillance system. The section also lists the path to the archiving directory for each camera.
Tip: If a particular camera is not listed, it is highly likely that the camera is disabled. To check if a camera is disabled, look for the camera in the
Administrator window 's Device Manager section. A disabled camera will be
clearly indicated by an icon , and can be enabled if you right-click the camera name.
Specifying that Archiving Should Apply for Specific
Cameras
To specify that archiving should apply for a specific camera, select the check box next to the name of the required camera.
Specifying that archiving should apply for a specific camera
Remember that only when you click OK is archiving actually enabled for the selected cameras.
Archiving Locations for Individual Cameras (Static archiving)
If the Automatic path selection check box is not selected, you must specify an archiving location for each camera. This is further described under Static
Archiving.
Archiving Locations for All Cameras (Dynamic Archiving)
By selecting the Automatic path selection check box, you can specify archiving locations for all selected cameras in one go to a number of drives on your network. Archiving will take place dynamically to all selected drives.
This is further described under Dynamic Archiving.
Set all
Clear all
Selects the check boxes for all cameras listed in the Select cameras for
which the archiving function should apply section.
Clicking the Set all button is thus a quick way to specify that archiving should apply for all cameras listed. Remember that only when you click OK is archiving actually enabled for the selected cameras.
Clears the check boxes for all cameras listed in the Select cameras for which
the archiving function should apply section.
Clicking the Clear all button is thus a quick way to specify that archiving
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Set all paths
Add target should not apply for any of the cameras listed. Remember that only when you click OK, archiving is actually disabled for the selected cameras.
Note: This button is only available if the Automatic path selection check box is not selected.
Copies the selected path listing to all cameras listed in the Select cameras
for which the archiving function should apply section.
If you use the same archiving directory for all cameras, this can save you having to manually specify identical paths for each camera.
Example: You have specified the path C:\videodata for a camera. To quickly use this path for all cameras, select the path listing and click the Set all paths button.
Note: The button is only available if the Automatic path selection check box is selected.
By clicking this button, you can add a new archiving target. When you click the button, a path named New drive will appear in the list. To specify a path simply click New drive to overwrite it. The path you type must exist in the My
Network Places folder. Note, that the path you type will not get a drive letter.
That is because it is not a mapped drive. If it had been a mapped drive, it would already have been in the list.
Note: You cannot delete a target you have added. Instead, if you clear a check box for a target you have added manually and click OK, the target will not be on the list the next time you access the Archive setup window.
However, the Archives folder at the target destination will remain available for viewing recordings.
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•
Static Archiving
Note: Specifying archiving locations for individual cameras is only possible if you have not selected the
Automatic path selection check box.
If the Automatic path selection check box is not selected, a default archiving location is specified for each camera. The default archiving directory, called Archives, will be located at this location.
To specify another location for the archiving directory for a camera, either click the browse icon next to the path listing for the required camera and browse to the required location, or click the default path listing to overwrite it.
Tip: To maximize load sharing and optimize performance, distribute archives across your available storage space, if possible.
Note: If specifying another archiving location than the default location , the location you specify must exist.
You are not able to create new directories as part of the process. If archiving to a network drive, the regular camera database must still be stored on a local drive, i.e. a drive attached directly to the computer running the NetDVR system.
Archives for the selected camera will be stored in separate subdirectories under the Archives directory at the location you specify. The subdirectories will be named according to the following structure:
...\Archives\CameraMACAddress_VideoEncoderChannel\DateAndTime
Example: With the default archiving folder located under, recordings from an archiving taking place at 23.15 on 1st June 2008 for a camera attached to channel 2 on a video encoder device with the MAC address
00408c51e181 would be stored at the following destination:
C:\videodata\Archives\00408c51e181_2\2008-06-01-23-15
If the device to which the camera is attached is not a video encoder device with several channels, the video encoder channel indication in the subdirectory named after the device's MAC address will always be _1.
Example: 00408c51e181_1.
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Dynamic Archiving
Dynamic archiving is ideal if you wish to archive to several drives during the same archiving process but do not want to worry about how much space is used on each drive. Dynamic archiving is only possible when you select the Automatic path selection check box.
When you select Automatic path selection, you will be able to specify archiving locations for all selected cameras in one go. In the Select drives for dynamic archives section, simply select the box next to each drive required as archives.
Note that it is only possible to select drives; you cannot edit the paths. An Archives directory will automatically be created in each drive, and the archiving will take place the same way as described previously under Specifying that Archiving Should Apply for Specific Cameras.
If you need to use a path for archiving that is not in the list, click the Add target button which is described previously.
•
What Happens During Dynamic Archiving?
If the drive on which the camera stores its regular database is among the drives you have selected for dynamic archiving, archiving for the camera in question will always take place to that drive first.
If the drive on which the camera stores its regular database is or becomes full—or if it is simply not among the drives selected for dynamic archiving—archiving will take place to the selected drive with the most free disk space. Which drive that is may change during the archiving process, and archiving may therefore happen to several drives during the same process. However, that has no impact on how you find and view archived recordings.
Note: If you use a drive for both recording and archiving, archiving to that drive will only take place from cameras recording to that drive. In that case, you should select one or more other drives for archiving, so that archiving from other databases will also take place. Alternatively, you should avoid using the same drive for both recording and archiving.
Important: If you have more that one surveillance server, each surveillance server must archive to its own mapped location in order for archiving to work. If you try to archive to the same mapped location from all the servers, archiving will not work.
Archiving Audio
If audio is enabled on a device, audio from the device will also be archived. If the device is a video encoder with several channels, audio will be archived with the camera on channel 1.
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NetMatrix
NetMatrix Configuration Window
NetMatrix allows distributed viewing of live video from any camera on any monitor on a network operating with
NetDVR.
.
The NetMatrix Configuration window has two tabs; the Config tab lets you define individual computers on which it should be possible to view NetMatrix-triggered content (such computers are known as NetMatrix recipients), the Event tab lets you define which events should trigger which actions in individual NetMatrix recipients:
•
Config Tab
The Config tab is used for enabling NetMatrix functionality and for defining which computers to display
NetMatrix-triggered live video on.
A computer on which NetMatrix-triggered video can be displayed is known as a NetMatrix recipient. Being able to view NetMatrix-triggered video requires that either a NetGuard-EVS or the dedicated
is installed on the user's computer.
Tip: See the minimum system requirements for using the NetMatrix software under
.
The Config tab contains the following fields, check boxes and buttons:
Field, Check
Box, Button
Description
Enable
NetMatrix
Select check box to enable NetMatrix functionality.
[List of
Defined
NetMatrix recipients]
Delete
Name
Lists any already defined NetMatrix recipients, i.e. computers on which
NetMatrix-triggered video can be displayed.
To change the properties of an already defined NetMatrix recipient, select the required NetMatrix recipient, make the changes in the fields below the list, then click the Update button.
To remove a NetMatrix recipient from the list, select the unwanted NetMatrix recipient, then click the Delete button. You will be prompted to confirm the removal.
Available only when you have selected a NetMatrix recipient in the list.
Clicking the Delete button will remove the selected NetMatrix recipient. You will be prompted to confirm the removal.
Used when adding a new NetMatrix recipient or editing the properties of an
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Address
Port
Password
existing one.
Type a name for the NetMatrix recipient. The name will appear in various dayto-day usage situations; it is therefore a good idea to use a descriptive and unambiguous name.
Note: NetMatrix recipient names must not contain the following characters: < >
& ' " \ / : * ? | [ ]
Used when adding a new NetMatrix recipient or editing the properties of an existing one.
Specify the IP address of the NetMatrix recipient.
Tip: To jump to the next IP address segment in the field, press SPACE on your keyboard.
Used when adding a new NetMatrix recipient or editing the properties of an existing one.
Specify the port number to be used when sending commands to the NetMatrix recipient. The NetMatrix recipient will listen for commands on this port.
By default, port 12345 is used. You are of course able to specify another port number.
Used when adding a new NetMatrix recipient or editing the properties of an existing one.
Specify the password to be used when communicating with the NetMatrix recipient.
NetGuard-EVS
NetMatrix-triggered live video may also be displayed in NetDVR users'
NetGuard-EVSs. If a NetGuard-EVS is used, distribution of the NetMatrixtriggered live video takes place slightly differently.
Select check box if the NetMatrix recipient in question is a NetGuard-EVS.
Clear
Removes any content in the Name, Address, Port, Password and NetGuard-
EVS fields.
Update
Add
Available only if you have edited the properties of an existing NetMatrix recipient.
Updates the properties of the selected NetMatrix recipient with the changes made during editing.
Available only if you have added properties of a new NetMatrix recipient in the
Name, Address, Port, Password, and possibly NetGuard-EVS fields.
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Adds the new NetMatrix recipient to the list.
•
Event Tab
There are two ways in which NetMatrix-triggered video can appear in a NetMatrix recipient:
•
Another user wants to share important video, and sends it to the required NetMatrix recipient from a
NetGuard-EVS, or from a custom-made web page
•
Video is sent to the required NetMatrix recipient automatically when a predefined event occurs
The Event tab is used for configuring the automatic sending of live video based on predefined events; it lets you define exactly which events and cameras to use. You define this on a per-NetMatrix recipient basis.
To define what should happen on which NetMatrix recipient when an event occurs, do the following:
1. Select the required NetMatrix recipient.
2. Right-click the NetMatrix recipient to select the required event:
In this example, the selected event is detected motion on a particular camera. Note that, if available, you are also able to select other types of event, including input events, generic events, VMD events, event buttons (including global event buttons) and timer events.
When you select an event, it will initially be highlighted by a red exclamation mark:
The exclamation mark indicates that there is additional configuration to be done.
3. Now right-click the event to select which action should take place when the event occurs:
You have three actions to choose from:
•
Connect: Connect to the camera (you will specify the actual camera in the next step)
•
Disconnect, then connect: Disconnect any existing connection to the camera (you will specify the actual camera in the next step), then connect again.
This option is useful because NetMatrix recipients are often able to show live video from more than one event, in which case the live video will appear in the NetMatrix recipient on a first-in-first-out basis. Each time a new event occurs, video from the latest event is displayed prominently in a specific position on the NetMatrix recipient, while at the same
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”pushed out” of the NetMatrix recipient in order to make space for the latest event's video.
With the Connect option, you may thus experience that if video triggered by one event on a camera is already shown on the NetMatrix recipient, videos triggered by another event on the same camera would not be displayed prominently as coming from the latest event – simply because the NetMatrix recipient is already showing video from the camera in a less prominent position.
By selecting Disconnect, then connect you can avoid this issue, and ensure that video from the latest event is always displayed prominently.
•
Disconnect: Disconnect the camera (you will specify the actual camera in the next step).
Use if a particular event should cause video from a particular camera to stop being displayed in the NetMatrix recipient, even if they are not yet old enough to be ”pushed out” of the NetMatrix recipient.
When you have selected an action, another red exclamation mark will indicate that there is still some configuration to be done:
4. Right-click the action to select which camera to apply the action on:
In this example, we have specified that when motion is detected on Camera b, the selected
NetMatrix recipient should connect to Camera b:
5. time.
Repeat as required. Bear in mind that you define events and actions for a single NetMatrix recipient at a
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Monitor
Where Is the Monitor Application?
If you have used previous versions of NetDVR, you may note that the
Monitor
application for viewing of live video on the surveillance system server itself has been discontinued as from NetDVR version 6.5.
When you want to view live video, use a
. NetGuard-EVS has features for viewing live video which are
far superior to those previously available in the
Monitor
application.
Tip:
NetGuard-EVS is automatically installed on the surveillance system server as part of the NetDVR installation.
Tip:
The
Monitor
application also included the so-called
Viewer
application for browsing recorded video. The
Viewer
is
access it from Windows'
Start
menu: Select
Start
>
All Programs
> NetDVR >
Viewer
.
Image Server Administration
ImageServer Administrator Window
The Image Server provides access to the surveillance system for remote users logging in with a NetGuard or a
NetGuard-EVS. If the
NetPDA/NetCell Server front end is installed, the Image Server also handles access for
users.
The Image Server itself does not require separate hardware; it runs as a service on the surveillance system server
(i.e. the computer running the NetDVR software). Surveillance system administrators use the ImageServer
Administrator window to manage the Image Server's settings.
Access: You access the ImageServer Administrator window from Windows' Start menu:
Select Start > All Programs > NetDVR > Image Server Administrator. Alternatively, simply double-click the Image Server Administrator desktop shortcut.
Each section of the ImageServer Administrator window is described in the following:
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•
Server Configuration Section
The
Server Configuration
section is used for specifying server name and port, for enabling optional external access to the server, for optional definition of IP address ranges which should be recognized as being local, and for specifying a maximum number of remote users allowed to connect simultaneously.
The
Server Configuration
section contains the following fields and buttons:
Field, Button Description
Name
Lets you specify a name for the server.
By default, the name is simply Server. You can of course change the default name to a name of your choice.
NetGuard and NetGuard-EVS users with rights to configure their clients will see the name of the server when they create views on their client's Setup tab.
Port
Enable
Outside
Access
Outside
Address
Outside Port
Local IP
Ranges...
Lets you specify a port number to use for the server.
The default port number is 80. You are able to change the default port number.
Select the check box if the server should be accessible from the internet via a router or firewall.
If selecting this option, also specify the outside (public) IP address and port number in the Outside Address and Outside Port fields.
Note: When using outside access, the router or firewall used must be configured so requests sent to the outside (public) IP address and port are forwarded to the inside (local) IP address and port of the server running the
Image Server service.
Lets you specify a public IP address or hostname for use when the server should be available from the internet.
Lets you specify a port number for use when the server should be available from the internet.
The default port number is 80. You are able to change the default port number.
Opens the
Define local IP ranges window , in which you are able to define IP
address ranges which the Image Server should recognize as coming from a local network.
Background:
When a NetGuardor NetGuard-EVS connects to a surveillance system, an amount of initial data communication, including the exchange of contact IP addresses goes on in the background, completely automatically and transparent to users.
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Max. number of clients
However, when a NetGuardor NetGuard-EVSon a local network connects to a surveillance system which is also on the local network, the Image Server may, if different subnets are involved, not recognize NetGuard's or NetGuard-EVS's
IP address as being local.
When this is the case, the Image Server may not return a suitable IP address to NetGuard or NetGuard-EVS for further communication between the two.
Therefore, you are able to define a list of IP ranges which the Image Server should recognize as coming from a local network, in which case it will respond with a suitable IP address and seamless communication will be possible.
You are able to limit the number of access clients allowed to connect at the same time. Depending on your NetDVR configuration and the performance of the hardware and network used, limiting the number of simultaneously connected clients may help reduce server load.
If more than the allowed number of simultaneously connected access clients attempt to log in, only the allowed number of access clients will be allowed access. Any access clients in excess of the allowed number will receive an error message when attempting to log in.
By default, a maximum of ten simultaneously connected access clients are allowed.
To specify a different maximum number of access clients allowed to connect at the same time, overwrite the value in the Max. number of clients field with the required value.
To allow an unlimited number of simultaneously connected access clients, type 0 (zero) in the Max. number of clients field.
Note: A four-minute session timeout period applies for access client sessions on the Image Server. In many cases, access client users may not notice this at all. However, the session timeout period will be very evident in some cases, for example if you set the Max. number of clients value to 1: When this is the case, and the single allowed access client user logs out, four minutes must pass before it will be possible to log in again.
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User Administration Section
Accounts and rights for access client users are configured in the ImageServer Administrator window's User
Administration section. Access client users must be defined in this section in order to be able to log in to the surveillance system.
Defining Users
which you define users.
Defining User Access Rights
Once you have defined users, you are able to define whether all users should have access to allfeatures in their access clients, including all available cameras, or whether access should be restricted on an individual user basis.
Full Access for All Users
To give all users access to allfeatures and all available cameras, select Full access for all users.
•
•
Restricted Access
To use restricted access, select Restrict user access. Then click the User Access... button to open the
, in which you define access rights for each user.
Log Files Section
In the
Log Files
section, specify the number of days to keep log files in the Image Server's regular event log.
By default, such log files are kept for ten days before they are deleted.
Tip:
Read more about NetDVR logging in
Audit Log Section
Audit logging is the logging of access client user actions.
If this type of logging is required, select the
Enable Audit Logging
check box.
When audit logging is enabled, you are able to specify the following values:
•
Days to log:
Number of days in which audit log files should be kept before they are overwritten.
Default is 30 days. If you specify 0 (zero), audit log files will be kept indefinitely (disk storage space permitting).
•
Minimum Logging Interval: Minimum number of seconds between logged events. Specifying a high number of seconds between logged events may help reduce the size of the audit log. Default is
60 seconds.
•
In Sequence Timespan: Maximum number of seconds to pass for viewed images to be considered to be within the same sequence. Specifying a high number of seconds may thus help limit the number of viewed sequences logged, and reduce the size of the audit log. Default is ten seconds.
Tip: Read more about NetDVR logging in About Logging
.
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•
Language Support and XML Encoding Section
In the Language Support and XML Encoding section, select the language/character set used by the NetDVR server and access clients.
Example: If the NetDVR server runs a Japanese version of Windows, select Japanese. Provided access clients also use a Japanese version of Windows, this will ensure that the right language and character encoding is used in clients' communication with the server.
Client Access to Live Video from Stopped Cameras
Access client users are able to view live video from cameras even though the cameras in question are not online (online means that the camera delivers a video stream to the surveillance system server, as defined in the
application is enabled. To enable the required setting, open the Administrator application, and do the following:
, click the General Settings... button. This will open the
.
Define Local IP Ranges Window
The
Define local IP ranges
window lets you define IP address ranges which the Image Server should recognize as coming from a local network.
Access: You access the Define local IP ranges window by clicking the Local IP Ranges... button in the
ImageServer Administrator window .
To define a local IP address range in the Define local IP ranges window, do the following:
1. Specify the beginning of the IP address range in the Define local IP ranges window's first field, and the end of the IP address range in the second field.
ranges window.
You may define as many local IP address ranges as required. If required, an IP address range may include only one IP address (example: 192.168.10.1-192.168.10.1).
3. When ready, click the Define local IP ranges window's Close button to return to the ImageServer
Administrator window.
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Tip: There is no feature for editing an already defined IP address range in the Define local IP ranges window.
However, you can simply select the range in question in the Define local IP ranges window's list, delete it by clicking the Delete button, and then simply add a new range reflecting your requirements.
User Administration Window
The Image Server Administrator's User administration window lets you define access client users.
Access: You access the User administration window by clicking the User Setup... button in the
You are able to add new users in two ways, which may be combined.
•
Basic user: Lets you create a dedicated surveillance system user account with basic user name and
password authentication for each individual user. If the NetPDA/NetCell Server
is installed, this method works for
•
Windows user: Lets you import individual users or groups defined locally on the server, and authenticate
them based on their Windows login. This method does not work for NetPDA/NetCell Client
users.
Each of the two methods is described in the following:
•
How to Add a New Basic User
To define a new dedicated surveillance system user account with basic user name and password authentication, click the User administration window's Add Basic User... button, specify required user name and password, and click OK.
This will add the user to the User administration window's list of users. In the list's Type column, the user will appear as a Basic User. A Basic user is furthermore indicated by a blue dot next to the user icon. Example:
•
How to Add a New Windows User or Group
Prerequisites: The users you want to add must have been defined as local PC users on the server. Simple file sharing must be disabled on the server. To disable simple file sharing, right-click Windows' Start button and select Explore. In the window that opens, select the Tools menu, then select Folder Options..., then the
View tab. Scroll to the bottom of the tab's Advanced Settings list, and make sure that the Use simple files
sharing (Recommended) check box is cleared. When ready, click OK and close the window.
Provided required users have been defined locally on the server, and simple file sharing is disabled on the server, you are able to add Windowsusers the following way:
Users or Groups window:
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Note that you will only be able to make selections from the local computer, even if you click the
Locations... button.
•
•
•
Names feature to verify that the user name(s) you have entered are correct.
Note: If typing several user names, separate each name with a semicolon. Example: Brian;
Hannah; Karen; Sean
3. When ready, click OK. The required users and will be imported, and listed in the User administration window.
A user imported this way will appear as a Windows or Active Directory User in the list's Type column. The user will furthermore be indicated by a user icon without the blue dot used for Basic
users.
When a user who has been added this way logs in with a NetGuard-EVS, the user should not specify any server name, PC name, or IP address as part of the user name. Example of a correctly specified user name: USER001. Example of an incorrectly specified user name: PC001/USER001.
The user should of course still specify a password and any required server information.
How to Edit an Existing User Name or Password
Editing an existing user's user name or password is only possible if the user in question is of the type Basic
user.
To edit the user name or password for an existing Basic user, do the following:
1. Select the required user in the Current users list, and click the Change password... button.
2. Edit the user name and/or password as required, then click OK.
Remember to inform the user about the change.
How to Remove an Existing User
To remove a user from the User administration window's list of users, select the user in the list and click the
Delete button. When removed from the list, the user will no longer be able to log in.
What Information to Provide to Users
The information you need to provide in order to enable users to effortlessly log in to the surveillance system depends on whether the users are using NetGuards or NetGuard-EVSs. For NetPDA/NetCell Clientusers, see
Using the NetPDA/NetCell Client .
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NetGuard Users
When users log in with NetGuards, they must select between using basic or Windows-based authentication.
Provide them with the following information:
•
Address: IP address or hostname of the Image Server.
•
Port: Port to use when accessing the Image Server, e.g. 80.
•
Authentication: In NetGuard's login dialog, users will be asked to select between basic authentication or Windows-based authentication. Windows-based authentication may in turn be based on the currently logged-in Windows user. o If using basic user name and password authentication, tell users that the required authentication is called Basic. o If using Windows-based authentication based on the currently logged-in Windows user, tell users that the required authentication is called Windows (current user). o
If using Windows-based authentication which should not necessarily be based on the currently logged-in Windows user, tell users that the required authentication is called
Windows.
•
User name: Only required if using Basic authentication or Windows authentication. Remember that user names are case sensitive, so make it clear to the users if any parts of their user names should specifically be upper or lower case.
•
Password:Only required if using Basic authentication or Windows authentication. If using basic
authentication, users should enter their passwords exactly as you have specified them on the Image
Server.
NetGuard-EVS Users
When users log in with NetGuard-EVSs, they must select between using basic or Windows-based authentication. Provide them with the following information:
•
Server Address: IP address or hostname of the Image Server, plus any port number required. In
NetGuard-EVS's login dialog, users will enter this information in a single field called Server Address, so if the IP address is 123.123.123.123 and the port number is 80, tell users that the Server
Address is 123.123.123.123:80.
•
Authentication: In NetGuard-EVS's login dialog, users will be asked to select between basic authentication or Windows-based authentication. Windows-based authentication may in turn be based on the currently logged-in Windows user. o If using basic user name and password authentication, tell users that the required authentication is Basic authentication. o
If using Windows-based authentication based on the currently logged-in Windows user, tell users that the required authentication is Windows authentication (current user). o If using Windows-based authentication which should not necessarily be based on the currently logged-in Windows user, tell users that the required authentication is Windows
authentication.
•
User name:Only required if using Basic authentication or Windows authentication. Remember that user names are case sensitive, so make it clear to the users if any parts of their user names should
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•
Password:Only required if using Basic authentication or Windows authentication. If using basic authentication, users should enter their passwords exactly as you have specified them on the Image
Server. o Users with Basic authentication or Windows authentication will have the option of selecting
Remember password, which will help them speed up subsequent login procedures.
Inform users whether they are allowed to use this feature.
•
Auto-login: Users will have the option of selecting Auto-login, in which case NetGuard-EVS will automatically start up and log in with the selected authentication method each time Windows is started (for Basic authentication and Windows authentication this will require that Remember
password is selected). Inform users whether they are allowed to use this feature.
Define User Rights Window
The Image Server's Define User Rights window lets you define access rights for access client users.
Access:
You access the
Define User Rights
window by clicking the
User Access...
button in the
. The button is only available if you have selected the
ImageServer Administrator
window's
Restrict user access
option button.
Prerequisites:
Before you define user rights, you should define users. You do this by clicking the
ImageServer
Administrator
window's
User Setup...
button.
To define access rights for a particular user, do the following in the Define User Rights window:
•
View Live: Ability to view the Live tab in NetGuard/NetGuard-EVS. If a user does not have this right, the Live tab will not be selectable in NetGuard/NetGuard-EVS.
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Browse: Ability to view the Browse tab in NetGuard/NetGuard-EVS. If a user does not have this right, the Browse tab will not be selectable in NetGuard/NetGuard-EVS.
•
Setup: Ability to view the Setup tab in NetGuard/NetGuard-EVS. If a user does not have this right, the Setup tab will not be selectable in NetGuard/NetGuard-EVS.
•
Edit Shared Views: Ability to create and edit views in shared groups in NetGuard/NetGuard-EVS.
Views placed in shared groups can be accessed by every NetGuard/NetGuard-EVS user (for more information about views, see Creating Views (NetGuard) or the separate NetGuard-EVS documentation). If a user does not have this right, shared groups in NetGuard/NetGuard-EVS will be protected, indicated by a padlock icon.
Note: Views created in a NetGuard can only be shared with other NetGuard users. Views created in a NetGuard-EVS can only be shared with other NetGuard-EVS users. It is not possible to share views across the two types of client.
•
Edit Private Views: Ability to create and edit views in private groups in NetGuard/NetGuard-EVS.
Views placed in private groups can only be accessed by NetGuard/NetGuard-EVS user who created them (for more information about views, see Creating Views (NetGuard) or the separate
NetGuard-EVS documentation). If a user does not have this right, private groups in
NetGuard/NetGuard-EVS will be protected, indicated by a padlock icon. Denying remote users the right to create their own views may make sense in some cases; for example in order to limit bandwidth use.
Tip: By clearing the View Live, Browse and Setup check boxes you can effectively disable the user's ability to use NetGuard/NetGuard-EVS, for example while the user is on vacation. This would typically be a temporary alternative to deleting the user. have access in the access client.
Tip: By pressing the CTRL or SHIFT buttons on your keyboard while selecting cameras in the Defined
Cameras list, you are able to select several or all of the listed cameras in one go. should have access, by selecting the features in the User Rights for the Selected Camera section.
Note that the features are listed in two columns: the left column lists features related to live viewing, the right column lists features related to browsing existing recordings:
In the Live column, the following features, all selected by default, are available:
•
Live: Ability to view live video from the selected camera.
•
PTZ: Ability to use navigation features for PTZ (Pan/Tilt/Zoom) cameras. A user will only be able to use this right if having access to one or more PTZ cameras.
•
PTZ Preset Positions: Ability to use navigation features for moving a PTZ camera to particular preset positions. A user will only be able to use this right if having access to one or more PTZ cameras with defined preset positions.
•
Outputs: Ability to trigger outputs (e.g. switching on lights, sounding sirens, or similar), if such outputs are available.
•
Events: Ability to use NetGuard-EVS's Event feature for manually triggering events.
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Note: The Event feature is available in NetGuard-EVS only.
•
Listen to microphone: Ability to listen to live audio from the selected camera's microphone(s)
(available only if the selected camera has microphone(s) attached).
Note: The Listen to microphone feature is available in NetGuard-EVS only.
•
Talk to speaker: Ability to talk to the selected camera's speaker(s) (available only if the selected camera has speaker(s) attached).
Note: The Talk to speaker feature is available in NetGuard-EVS only.
In the Browse column, the following features, all selected by default, are available:
•
Browse: Ability to browse recorded video from the selected camera.
•
AVI/JPG Export: Ability to generate and export evidence as movie clips in the AVI format and as still images in the JPG format.
•
Database Export: Ability to generate and export evidence in database format.
Note: The Database Export feature is available in NetGuard-EVS only.
•
Sequences: Ability to use the Sequences feature for browsing video from a selected camera.
•
Smart Search: Ability to use NetGuard-EVS's Smart Search feature, with which users are able to search for motion in one or more selected areas of images from the selected camera.
Note: The Database Export feature is available in NetGuard-EVS only, not in NetGuard.
•
Audio: Ability to listen to recorded audio from the selected camera's microphone(s) (available only if the selected camera has microphone(s) attached)
Note: The Audio feature is available in NetGuard-EVS only.
Tip: Note that some of the features are mutually dependent: For example, in order have access to PTZ or output features, a user must also have access to viewing live video; and in order to use AVI and JPG export, a user must have access to browsing recorded video.
6. Repeat as required for other users.
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Download Manager
Using the Download Manager
The Download Manager lets you manage which NetDVR-related features your organization's users will be able to access from a targeted welcome page on the surveillance system server.
Access:
You access the Download Manager from Windows'
Start
menu: Select
All Programs
>
OnSSI
>
Download
Manager
.
•
Examples of User-Accessible Features
•
•
NetGuard-EVS. With a regular Internet Explorer browser, users connect to the surveillance server where they are presented with a welcome page. From the welcome page, users can download
NetGuard-EVS software and install it on their computers.
•
Language packs, which let users add additional language versions to their existing NetGuard-EVSs.
Users download such language packs from the welcome page.
•
NetGuard. Users connect to welcome page and log in to NetGuard, which simply runs in a browser without any need for software installation.
•
Various plugins. Downloading such plugins can be relevant for users if your organization uses addon products with the NetDVR solution.
What Does the Welcome Page Look Like?
The welcome page is a simple web page with links to downloading or running various features. It is available in a number of languages; users select their required language from a menu in the top right corner of the welcome page.
To view the welcome page, simply open an Internet Explorer browser (version 6.0 or later) and connect to the following address: http://[surveillance server IP address or hostname]
has been configured with a port number other than the default port 80, you must specify the port number as well, separated from the IP address or hostname by a colon: http://[surveillance server IP address or hostname]:[port number]
The content of the welcome page is managed through the Download Manager; therefore the welcome page will often look different across organizations.
Initial Look
Immediately after you install NetDVR, the welcome page will provide access to two features: A NetGuard-EVS and a
NetGuard in language versions matching the language version of your NetDVR system. Examples:
•
If you have installed an English-language version of the NetDVR software, the two access clients will initially be in English.
•
If you have installed a Chinese-language version of NetDVR, the two access clients will initially be in Chinese.
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This initial look of the welcome page is automatically provided through the Download Manager's default configuration for more information, see
Default Configuration of Download Manager
in the following.
Default Configuration of Download Manager
The Download Manager has a default configuration. This ensures that your organization's users can access standard features without the surveillance system administrator having to set up anything.
The default configuration provides users with access to two features: A NetGuard-EVS and a NetGuard in language versions matching the language version of your NetDVR system.
The Download Manager's configuration is represented in a tree structure. Example: With an English version of NetDVR, the Download Manager's default configuration would be represented in a tree structure like this.
•
Download Manager's Tree Structure Explained
•
The first level of the tree structure simply indicates that you are working with a NetDVR system.
•
The
second level
refers to the languages in which the welcome page is available. In the example, the welcome page is available in a dozen languages (English, Arabic, Danish, Dutch, French, etc.).
•
The
third level
refers to the features which are or can be made available to users. In the example, these features are limited to NetGuard-EVS and NetGuard.
•
The
fourth level
refers to particular versions of each feature, such as version 3.5, which are or can be made available to users.
•
The
fifth level
refers to the language versions of the features which are or can be made available to users. In the example, only English versions are initially listed. This is because the example is from an English version of NetDVR; had you installed a Japanese version, only Japanese versions would initially be listed.
In the example, NetDVR has been installed an English-language version. If we expand one of the other languages in the tree structure's second level, for example Arabic, we will see that users who select the
Arabic version of the welcome page will initially also only have access to English versions of NetGuard-EVS and, potentially, NetGuard.
The fact that only standard features are initially available and only in the same language version as the surveillance system itself helps reduce installation time and save space on the server. There is simply no need to have a feature or language version available on the server if nobody is going to use it.
You can, however, easily make more features and/or languages available as required. See
Making New
Features Available
in the following for more information.
Making New Features Available
Making new features including new language versions available to your organization's users involves two procedures: First you install the required features on the surveillance system server. You then use the Download Manager to fine-tune which features should be available in the various language versions of the welcome page.
Installing New Features on Server
If the Download Manager is open, close it before installing new features on the server.
Installation files for NetGuard-EVS language versions, language packs, etc. are by default available on your surveillance system server in a folder called Installers. The Installers folder is located in the NetDVR installation folder.
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To install a feature from the Installers folder, select the required language sub-folder, then double-click the required installation (.exe) file.
Tip: You can find more language versions of NetGuard-EVS installer and additional language packs on the NetDVR software DVD.
When a new feature has been installed on the surveillance system server, you will see a confirmation dialog.
If required, you can open the Download Manager from the dialog.
•
Making New Features Available through the Download Manager
When you have installed new features such as NetGuard-EVS language versions, language packs, etc. they will by default be selected in the Download Manager, and thus immediately be available to users via the welcome page.
You can always show or hide features on the welcome page by selecting or clearing check boxes in the Download
Manager's tree structure.
Tip:
You can change the sequence in which features and languages are displayed on the welcome page:
In the Download manager's tree structure, simply drag items and drop them at the required position.
Hiding and Removing Features
You can remove features in several ways:
•
You can
hide features
from the welcome page by clearing check boxes in the Download Manager's tree structure. In that case, the features will still be installed on the surveillance system server, and by selecting check boxes in the Download Manager's tree structure you can quickly make the features available again.
•
You can
remove features
which have previously been made available through the Download
Manager. This will remove the installation of the features on the surveillance system server. The features will disappear from the Download Manager, but installation files for the features will be kept in the surveillance system server's
Installers
folder, so you can re-install them later if required.
1. In the Download Manager, click the
Remove features...
button.
•
. You will be asked to confirm that you want to remove the selected features. If you are sure, click the
Yes
button.
•
You can
remove installation files for non-required features
from the surveillance system server. This can help you save disk space on the server if you know that your organization is not going to use certain features typically non-relevant language versions. See
Removing Installation files for End-User
Virus Scanning Information
If you are using virus scanning software on the NetDVR server, it is likely that the virus scanning will use a considerable amount of system resources on scanning data from the Download Manager. If allowed in your organization, disable virus scanning on all or parts of the NetDVR server. For more information see
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Access Clients
Access Clients
Access Client Overview
OnSSI provides two client solutions types – browser-based remote monitoring via NetGuard, and applicationbased (i.e. client software is installed on user’s computer) via Ocularis Client Lite and NetGuard-EVS. In addition, video can be monitored and controlled via NetPDA and NetCell, OnSSI’s portable (handheld) clients.
Ocularis Client Lite, OnSSI’s new, high-performance client, provides an array of features beyond those included in NetGuard-EVS. NetGuard-EVS can be used in parallel with or in place of Ocularis Client Lite.
Server-End Access through OnSSI Video Clients
The Image Server
Recordings viewed by Ocularis Client Lite, NetGuard and NetGuard-EVS users are provided by the
NetDVMS surveillance system's Image Server. The Image Server runs as a service on the NetDVMS server; it does not require separate hardware.
The system administrator uses the
Image Server Administrator window to manage Ocularis Client Lite,
NetGuard and NetGuard-EVS access to the surveillance system.
Download Manager
All three video clients – Ocularis Client Lite, NetGuard-EVS and NetGuard – can be downloaded through the download manager. The welcome page will list the available clients and language versions.
The system administrator uses the
to control which clients and language versions should be available to users on the welcome page.
Access Through NetPDA/NetCell Client
Use of the NetPDA/NetCell Client requires that a matching NetPDA/NetCell Server is installed on the surveillance system.
The NetPDA/NetCell Server is installed on an Internet Information Services (IIS) server, and is used as a front-end to the NetDVR system's Image Server, on which user rights are defined.
The NetPDA/NetCell Server handles login and session requests between the NetPDA/NetCell Client and the
Image Server. The NetPDA/NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA/NetCell Client.
For more information, see
Installing & Configuring the NetPDA/NetCell Server
as well as the description of the
Image Server Administrator window .
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Ocularis Client Lite
Ocularis Client Lite is OnSSI’s new high-performance video client.
Ocularis
Client Lite provides all of the monitoring, investigation and video export capabilities of the Ocularis Client, the main operator interface for
Ocularis, OnSSI’s breakthrough IP video platform.
Ocularis Client Lite’s highly intuitive, touchscreen-enabled (optional) interface streamlines the entire monitoring and event management process. Live monitoring is enhanced with instant investigation, playback controls, as well as optical and digital
PTZ. Multiple carousels with investigation and camera sequence controls, hotspots and on-alert push-video panes, allow for efficient alerts-based monitoring.
Ocularis Client Lite includes multiple tools for accessing and investigating video of incidents within seconds:
The Time Slicer and Motion Slicer auto-generate thumbnails of time intervals and motion events; The Kinetic
Motion Timeline; configurable motion detection; and digital PTZ, applied to both live and recorded video in any mode of operation.
Minimum hardware requirements:
Operating System: Microsoft® Windows® XP Professional
CPU: Intel® Pentium® 4, 2.4 GHz or Higher (Core 2™ recommended)
RAM:
Network:
1 GB
Ethernet (100 Mbit or higher recommended)
Graphics Adapter: PCI-Express, 128 MB RAM, Direct 3D supported
Operating System: Microsoft® Windows® XP Professional
CPU:
RAM:
Intel® Pentium® 4, 2.4 GHz or Higher (Core 2™ recommended)
1 GB
Installing Ocularis Client Lite
Installation from CD
1. Insert the software installation CD. The CD’s main menu will auto-play.
2. Click on ‘Software Installation’ to initiate the installation. Click ‘Accept’ if a security warning appears
3. Follow all installation instructions.
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Installation from the OnSSI website
1. Download the Ocularis Client Lite installer from the OnSSI website.
2. Click on ‘Software Installation’ to initiate the installation. Click ‘Accept’ if a security warning appears
3. Follow all installation instructions.
Note: In some cases you may be prompted to download and install one or more auxiliary software applications
(typically .NET and DirectX). The installation wizard will guide you through the installation of these applications.
NetGuard-EVS
NetGuard-EVS, OnSSI’s time-tested video client for desktop monitoring environments, provides powerful tools for monitoring and investigating video from the entire surveillance system, including motion smart-search and digital
PTZ into live and recorded images.
Minimum hardware requirements:
Operating System
Microsoft® Windows® XP Professional (32 bit or 64 bit*) and Windows Server
2003 (32 bit or 64 bit*), Windows Vista® Business (32 bit or 64 bit*), Windows
Vista Enterprise (32 bit or 64 bit*) and Windows Vista Ultimate (32 bit or 64 bit*).
CPU
Intel® Pentium® 4, 2.4 GHz or higher (Core TM 2 recommended).
Minimum 1 GB (2 GB or more recommended).
RAM
Network
Graphics Adapter
Ethernet (1 Gbit recommended).
AGP or PCI-Express, minimum 1024 x 768, 16 bit colors.
Hard Disk Type
Hard Disk Space
Software
E-IDE, PATA, SATA, SCSI, SAS (7200 RPM or faster).
Minimum 80 Gbyte free (depends on number of cameras and recording settings).
DirectX 9.0 or newer required to run Playback Viewer application. Microsoft .NET
1.1 Framework required to run Recording Server Manager.
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Installation
Download and Installation from Server
Typically, you download NetGuard-EVS from the surveillance system server, then install it on your computer.
Alternatively, your surveillance system administrator may ask you to install NetGuard-EVS from a CD/DVD (see
1. Verify that your computer meets NetGuard-EVS's minimum system requirements
.
2. Open an Internet Explorer browser (version 6.0 or later), and connect to the surveillance system server at the
URL or IP address specified by your system administrator. When you are connected to the surveillance system server, you will see a welcome page.
3. On the welcome page, select your required language in the menu in the top right corner. Then go to the welcome page's NetGuard-EVS Installers section, and click the required NetGuard-EVS language version link.
4. NetGuard
-EVS Setup Wizard
begins. In the wizard, click
Next
, and follow the installation instructions.
Installation from DVD
Typically, you download NetGuard-EVS from the surveillance system server, then install it on your computer (see
Download and Installation from Server
). Alternatively, your surveillance system administrator may ask you to install
NetGuard-EVS from a DVD:
1. Verify that your computer meets NetGuard-EVS's minimum system requirements.
3. Insert the surveillance system software DVD, wait for a short while, select required language, then click the
Install NetGuard-EVS link.
Silent Installation
For surveillance system administrators, it is possible to deploy NetGuard-EVS to users’ computers using tools such as
Microsoft Systems Management Server (SMS). Such tools let administrators build up databases of hardware and software on local networks. The databases can then—among other things—be used for distributing and installing software applications, such as NetGuard-EVS, over local networks.
1. Locate the self-extracting NetGuard-EVS installation (.exe) file.
You find the file in a subfolder under the folder httpdocs. The httpdocs folder is located under the folder in which your surveillance software is installed.
2. With an extraction tool, such as WinZip® or similar, extract the files contained in the installation file to a folder of your choice.
When extraction is done, the folder to which you extracted will contain a small number of files, among these a file with the extension .msi. The .msi file is a Microsoft Windows Installer installation package covering the complete NetGuard-EVS installation procedure.
3. You can now use your systems management tool to deploy the .msi file.
Alternatively, you can simply copy the msi. file to required computers, and run the .msi file from a command prompt.
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NetGuard
NetGuard provides users with access to the surveillance system. NetGuard does not offer nearly as many features as NetGuard-EVS. The main benefit of
NetGuard is that it is accessed through a browser and run directly from the surveillance system server. This eliminates the need for installing any client software on the user's computer.
Tip:
See system requirements for NetGuard under
•
Accessing NetGuard
1. Open an Internet Explorer browser (version 6.0 or later), and connect to surveillance system server.
The address format is typically: http://[surveillance_system_server_address]:[port_number]
Tip: The port number is only required if using another port than the
number, 80.
2. To log in, specify information in the following fields:
When you connect to the server, you will see a welcome page. On the welcome page, click
NetGuard link in order to view NetGuard login dialog.
•
Previous Logins: Only available if you have logged in before. Lets you reuse previously specified login details (except any password, which you must always type yourself). This can greatly speed up the login process.
•
Address: Type the URL or IP address of the surveillance system server.
•
Port: Specify the port number to use when logging in to NetGuard. In most circumstances, port 80 is used.
•
Authentication: Select required authentication method. o Windows (current user), with which you will be authenticated through your current
Windows login, and do not have to specify any user name or password. This is the default authentication method, i.e. the method which is automatically used unless you select another method.
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Windows, with which you will be authenticated through your Windows login, but you will need to type your Windows user name and password. o Basic, with which you will be authenticated through a user/password combination defined on the surveillance system server.
•
Username: Type your user name. The user name is case-sensitive, i.e. there is a difference between typing, for example, amanda and Amanda.
•
Password: Type your password. The password is case-sensitive.
Click the Login link. After a short wait, you get access to NetGuard.
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NetPDA/NetCell Client & Server
The NetPDA/NetCell Client and NetPDA/NetCell Server applications enable remote access to the
NetDVR surveillance system via a PDA (Personal Digital Assistant; a handheld computer device) with a wireless connection.
Handheld remote access can be highly valuable in many situations. For example, first responders to break-ins, fires, etc. will be able to view live as well as recorded video of the incidents while on their way to the incidents (wireless connection permitting).
•
NetPDA/NetCell Server
•
The NetPDA/NetCell Server is installed on an Internet Information Services (IIS) server, and is used as a front-end to the NetDVR system's Image Server.
The NetPDA/NetCell Server handles login and session requests between the NetPDA/NetCell Client and the
Image Server. The NetPDA/NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA/NetCell Client.
NetPDA/NetCell Client
The NetPDA/NetCell Client is used for viewing live and recorded video from the NetDVR surveillance system on the PDA.
See system requirements for the NetPDA/NetCell Server and NetPDA/NetCell Client under
.
Everything else you need to know about the NetPDA/NetCell Server and NetPDA/NetCell Client is described
in the following topics: Installing & Configuring the PDA Server
, Installing & Configuring the PDA Client , and
.
Installing & Configuring the NetPDA/NetCell Server
The NetPDA/NetCell Server is installed on an Internet Information Services (IIS) server, and is used as a front-end to the NetDVR system's Image Server. The NetPDA/NetCell Server handles login and session requests between the
NetPDA/NetCell Client and the Image Server. The NetPDA/NetCell Server also handles resizing of surveillance video to fit the screen layout of the NetPDA/NetCell Client.
Before the NetPDA/NetCell Server can be installed on a server, Internet Information Services (IIS) and Microsoft .NET
Framework 1.1 (version 1.1.4322 or later) must be installed and configured on the server.
•
Installing IIS and .NET Framework
To Install IIS and .NET Framework on the server, do the following:
IIS Installation
Note: The following procedure describes IIS installation on Windows XP. If you are using Windows 2000
Server or Windows 2003 Server, IIS and .NET Framework are normally installed during the installation of the operating system.
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2. In the left part of the Add or Remove Programs dialog, click Add/Remove Windows Components.
This will open the Windows Components Wizard.
4. Follow the wizard's instructions to complete the installation.
.NET Framework Verification
.NET Framework version 1.1.4322 must be installed on the server in order to be able to run the PDA Server.
Note that later versions of .NET Framework may also be present on the server. If .NET Framework 1.1 as
well as one or more later versions are present on the server, Windows' default settings may cause a later
.NET Framework version to be used instead of .NET Framework 1.1.4322.
To verify/change which .NET Framework version is used, do the following:
3. Click Internet Information Services.
4. In the Internet Information Services window's left pane, locate and right-click the Default Web Site item.
5. In the resulting menu, select Properties. This will open the Default Web Site Properties dialog.
6. Select the dialog's ASP.NET tab. The .NET Framework version in use will be indicated in the
ASP.NET version field.
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7. If required, change the ASP.NET version to 1.1.4322:
NetDVR 6.5
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Example only; other versions may be available on your server
Allowing Use of .NET Framework (Windows 2003 Only)
When .NET Framework is installed, you must allow use of .NET Framework by doing the following: and click the Allow button:
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.NET Framework Registration
When IIS and .NET Framework are installed, you must register .NET Framework in the IIS: the .NET Framework version).
Note: Make sure you have included the -i parameter.
•
Tip: When IIS and .NET Framework have been installed and registered, it is a good idea to use Windows
Update to check for, and download, any new service packs or security packs.
Installing the NetPDA/NetCell Server
To Install the NetPDA/NetCell Server, do the following:
Note: The following procedures describe installation of the NetPDA/NetCell Server as the only application using IIS on the server, and with its default settings. If IIS is also used for other applications, it is recommended that you consult an experienced IIS administrator prior to installing the NetPDA/NetCell
Server.
First: IIS Port Configuration
Before you begin installing the NetPDA/NetCell Server, you must configure IIS to use the port number on which the NetPDA/NetCell Server is going to run: dialog.
3. In the left part of the dialog, expand the computer item until you see the Default Web Site item:
Example only; details enlarged for clarity; computer name is likely to be different on your server
This will open the Default Web Site Properties dialog.
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5. On the dialog's Web Site tab, set the TCP Port number to the number that NetPDA/NetCell Server is going to use (the default port for the NetPDA/NetCell Server is 8080), then click OK:
6. Back in the Internet Information Services dialog, verify that IIS is running.
If IIS is not running, start IIS by right-clicking the Default Web Site item, then selecting Start.
Then: NetPDA/NetCell Server Installation
Having configured the IIS port number, you are ready to begin installation of the NetPDA/NetCell Server itself:
On the server, insert the NetDVR software DVD, wait for a short while, select required language, then click 7. the Install NetPDA/NetCell Serverlink.
Alternatively, if you are installing a version downloaded from the internet, run the NetPDA/NetCell Server installation file PDAServerInstaller_[required language].exe from the location you have saved it to.
8.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want to run or
save this file?, Do you want to run this software?). When this is the case, click the Run button.
Read and accept the license agreement. This will take you to the Image server setup step.
NetPDA/NetCell Server should connect.
Tip: If installing the NetPDA/NetCell Server on the same server as the surveillance system itself, simply specify
Localhost.
In the Port field, specify the port number used by the surveillance system's Image Server (default is port 80), then click
Next.
take you to the Select Installation Address step. installed on the IIS (default virtual directory is NetPDA/NetCell Server).
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In the Port field, specify the port number you used during IIS configuration (default port number is 8080).
13.
•
When installation is completed, click the Close button.
Verifying the NetPDA/NetCell Server Installation
Before you begin installing and using the NetPDA/NetCell Client, it is highly recommended that you verify that the NetPDA/NetCell Server is installed correctly:
First make sure that the NetDVR system's recording server service and Image Server service are running, and that a user with access to relevant cameras has been set up in the Image Server Administrator.
Tip: You can use a NetGuard or NetGuard-EVS to verify that the Image Server's user setup works.
Then do the following: installation:
This will open the NetPDA/NetCell Server Administrator dialog:
2. In the lower half of the NetPDA/NetCell Server Administrator dialog, verify that the Test enabled check box is selected, then click the link below the check box to open the test interface in a browser:
3. Log in to the test interface by typing the user name and password as set up on the Image Server, then click the Login button.
The test interface will now log in to the Image Server, and list all cameras to which the user has
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4. Click one of the camera links in the test interface's left frame.
If an image (the latest recorded image from the selected camera) is displayed, the NetPDA/NetCell
Server is installed correctly:
•
NetPDA/NetCell Server Installation Troubleshooting
The following issues may occasionally occur during or upon installation of the NetPDA/NetCell Server. For each issue, one or more solutions are available.
NetPDA/NetCell Server Cannot Be Installed
Solutions:
•
Make sure that IIS is installed.
•
Make sure that IIS is set up to use the correct port (default is port 8080), and that the same port number was used when the virtual directory was specified.
•
Make sure that IIS is running.
Test Interface Cannot Be Displayed
Solutions:
•
Make sure that the .NET Framework is registered on the IIS.
•
Make sure that IIS is running.
Test Interface Is Displayed, but It Is Not Possible to Log In
Solutions:
•
Start the NetPDA/NetCell Server Administrator from the desktop shortcut, and verify that the IP address or hostname in the Host/IP field points to your Image Server. Also make sure that the port number in the Port field matches the port number on which the Image Server service is running.
•
Make sure that the Image Server service is running on the surveillance system.
•
Make sure that the user account used when accessing the test interface has been correctly set up on the Image Server, and that the user account provides access to the required cameras.
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Installing & Configuring the NetPDA/NetCell Client
The NetPDA/NetCell Client is installed on the PDA itself by using a PC with the
Microsoft ActiveSync
synchronization program: First you install the NetPDA/NetCell Client on the PC, then you use
ActiveSync
to transfer the
NetPDA/NetCell Client from the PC to the PDA.
Tip:
If
ActiveSync
is not installed on the PC, you can download the latest version from http://www.microsoft.com/downloads/
.
•
Installing the NetPDA/NetCell Client
Note: Before using the following procedure, connect the PDA to the PC, install the ActiveSync program on the PC, and set up synchronization with the PDA.
To install the NetPDA/NetCell Client, do the following:
1. On the PC, insert the NetDVR software DVD, wait for a short while, select required language, then click the Install NetPDA/NetCell Clientlink.
Alternatively, if you are installing a version downloaded from the internet, run the NetPDA/NetCell
Client installation file PDAClientInstaller_[required language].exe from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do
you want to run or save this file?, Do you want to run this software?). When this is the case, click the Run button.
2. Read and accept the license agreement.
3. Select the folder in which to install the NetPDA/NetCell Client software on the PC.
5. When installation is complete, click the Close button.
After installing the NetPDA/NetCell Client on the PC, the ActiveSync program will display the
Add/Remove Programs dialog, which lets you transfer and install the NetPDA/NetCell Client on the
PDA.
•
Checking the Wireless Connection
Before using the NetPDA/NetCell Client, verify that the wireless connection to the PDA is configured and working correctly.
You can quickly check the wireless connection by pinging the IP address of the PDA from a command prompt on the server on which the NetPDA/NetCell Server is installed.
What is pinging? Pinging is a quick way of determining whether an IP address is available; you simply send a small amount of data to the required IP address in order to see if it responds. The word ping, it is said, was chosen because it mirrors the sound of a sonar.
How do I ping? To ping an IP address, do the following: InWindows' Start menu, select Run.... In the
Open field, type cmd and click OK. This will open a command prompt window. Now type ping followed by the required IP address (example: ping 123.123.123.123), then press ENTER on your keyboard. If the pinged IP address is available, you will see a reply message and some simple statistics (see example illustration 1); if
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Example 1: Successful pinging; pinged IP address replies
•
Example 2: Unsuccessful pinging; ping request times out
Starting and Configuring the NetPDA/NetCell Client
You start the NetPDA/NetCell Client by tapping your PDA's Start button, selecting Programs, then tapping the NetPDA/NetCell Client icon.
When first started, your NetPDA/NetCell Client must be configured before it is able to connect to the
NetPDA/NetCell Server.
Note: During configuration you will be asked to specify the NetPDA/NetCell Server's IP address, port number and virtual directory. Consult your surveillance system administrator if in doubt.
To configure your NetPDA/NetCell Client, do the following:
1. Tap anywhere on your NetPDA/NetCell Client's opening page.
2. Hold down the pointer pen until the a menu is shown:
3. In the menu, select Configuration. This will open the NetPDA/NetCell Client's configuration page:
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4. In the configuration page's Host / IP field, specify the IP address of the server running the
NetPDA/NetCell Server. In the example in step 3, the IP address of the server is 192.168.128.10.
(on the IIS). Default is PDAServer/.
You are now ready to use your NetPDA/NetCell Client; see Using the PDA Client for more information.
Using the NetPDA/NetCell Client
The NetPDA/NetCell Client is used for viewing live and recorded video from the NetDVR surveillance system on a
PDA.
•
Starting the NetPDA/NetCell Client
You start the NetPDA/NetCell Client by tapping your PDA's Start button, selecting Programs, then tapping the
NetPDA/NetCell Client icon.
•
Logging In to the NetPDA/NetCell Client
You start the PDA Client by tapping your PDA's Start button, selecting Programs, then tapping the PDA Client icon.
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•
Viewing Live Video
From the NetPDA/NetCell Client's camera list page you have access to viewing live video.
Selecting a Camera for Live Viewing
In the camera list, select the required camera.
Tap the LIVE button.
You will now see live video from the selected camera in the NetPDA/NetCell Client's regular view, in which about half of the display is available for viewing the video:
If you require a better view of the video, you can easily switch to full screen view; this is described in the following.
Full Screen View
When viewing live video in the NetPDA/NetCell Client's regular view, tap the Full Screen icon to switch to a full screen (rotated) view:
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Tip: As an alternative to tapping the Full Screen icon, simply tap anywhere inside the regular view's live image area.
When in full screen view, tap anywhere inside the live image area to return to regular view.
PTZ Control
If the selected camera is a PTZ (Pan/Tilt/Zoom) camera, you are able to control the position of the camera with the
NetPDA/NetCell Client's PTZ controls:
To move a PTZ camera, tap one of the PTZ control's direction arrows to move the camera in the required direction.
Tapping the center button will move the PTZ camera to its home (i.e. default) position.
To zoom in and out, tap the Zoom icons .
Tip: You are also able to control the position of the PTZ camera by using the navigation buttons on the PDA itself. If you are viewing the live video in the rotated full screen view, PTZ control with the PDA's navigation buttons is automatically rotated to match the view.
PTZ Preset Positions
If PTZ preset positions have been set up for the selected PTZ camera, you are able to move the PTZ camera to the preset positions.
To move a camera to a preset position, select the required position in the Sel preset list:
Note: The list is not available when video is viewed in full screen.
Output Control
If manually controlled output (such as lights, sirens, etc.) has been set up for the selected camera, you are able to trigger the output from the NetPDA/NetCell Client.
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To trigger an output, select the required output in the Sel output list:
Note: The list is not available when video is viewed in full screen.
Returning to the Camera List Page
To return to the camera list page, tap the Return icon . The Return icon is only available when using regular view.
•
Viewing Recorded Video
From the NetPDA/NetCell Client's camera list page you have access to viewing recorded video.
Camera list page
Selecting a Camera for Viewing of Recordings
In the camera list, select the required camera.
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Tap the PLAYBACK button. You are now able to browse recorded video from the selected camera:
NetDVR 6.5
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Browsing and Playing Back Recorded Video
To browse recorded video, tap the Browse buttons:
The Browse buttons work just as you are used to from NetDVR's other client applications. From left to right, they are:
Move to first image in camera's database, Move to previous sequence, Move to previous image, Move to next image,
Move to next sequence, Move to last image in camera's database.
When you have browsed to the point in time you want to view recordings from, use the Playback buttons:
From left to right, the Playback buttons are: Play backward in time, Stop, Play forward in time.
To control the playback speed, use the Playback Speed slider:
Tip: You are also able to control playback by using the navigation buttons on the PDA itself: Left button starts reverse playback, right button starts forward playback, center button stops playback, and the up and down buttons take you to the next and previous sequence respectively. If you are viewing the recorded video in the rotated full screen view, playback control with the PDA's navigation buttons is automatically rotated to match the view.
Finding Recordings from a Specific Time and Date
If you know the exact data and time you want to view recorded video from, tap the Go to icon . This will display the
Goto selected data/time page:
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Specify the required date in the Date field, and the required time (hours-minutes-seconds) in the Time fields, then tap
OK.
The playback view will now display an image recorded at the specified time. If no recordings are available from the specified time, the last image recorded before the specified time will be displayed.
Finding Recordings from a Specific Event
By tapping the Alarms icon , you are able to view a list of recordings of detected events (occasionally known as alarms) for the selected camera:
To view recordings of an event, select the required event in the list, then tap the SELECT button.
The list is able to display up to 16 recorded events at a time. If the list contains more than 16 recorded events, use the
Browse buttons to navigate the list:
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The two outer buttons take you to the first/last 16 recorded events; the two inner buttons take you to the previous/next
16 recorded events.
Full Screen View
You will normally see recorded video from the selected camera in the NetPDA/NetCell Client's regular view. In regular view, only about half of the display is available for viewing the video, as the rest of the space is taken up by the navigation controls.
If you require a better view of the video, you can easily switch to full screen view:
When viewing recorded video in the NetPDA/NetCell Client's regular view, tap the Full Screen icon to switch to a full screen (rotated) view:
Tip: As an alternative to tapping the Full Screen icon, simply tap anywhere inside the regular view's live image area.
When in full screen view, tap anywhere inside the live image area to return to regular view.
Returning to the Camera List Page
To return to the camera list page, tap the Return icon . The Return icon is only available when using regular view.
•
Logging Out of the NetPDA/NetCell Client
Before closing your PDA, you must log out of the NetPDA/NetCell Client. You log out by tapping the Logout icon on the camera list page:
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Viewer
Viewer
Viewer Introduction
The Viewer is a standalone application which lets you browse and play back video recordings. The Viewer also lets you print still images, send still images via e-mail, and export entire video and audio sequences in a variety of formats.
The Viewer can be accessed in two ways:
•
If you work on the surveillance system server:
On the surveillance system server, the Viewer is automatically installed as part of the NetDVR installation. You access the Viewer from Windows'
Start
menu: Select
Start
>
All Programs
>
NetDVR
>
Viewer
.
•
By people who have received video evidence material from your surveillance system:
This type of users are typically police officers, internal or external investigators, or similar. When NetGuard-EVS operators export video evidence, they are able to include the Viewer with the exported evidence. This is a great advantage for the recipient of the exported evidence, since no installation is required in order to use the Viewer for browsing exported evidence.
Where can I find more information about the Viewer? The Viewer has its own built-in help system. Alternatively, refer to the Viewer User's Manual, available on the NetDVR software DVD.
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NetMatrix
NetMatrix
NetMatrix Introduction
NetMatrix is an integrated product allowing distributed viewing of video from any camera on any monitor on a network operating with NetDVR.
A computer on which NetMatrix-triggered video can be shown is known as a NetMatrix recipient. Being able to view
NetMatrix-triggered video requires that either the NetMatrix application or a NetGuard-EVS is installed on the
NetMatrix recipient computer.
Example: Viewing video in the NetMatrix application
There are two ways in which NetMatrix-triggered video can appear on a NetMatrix recipient:
•
Another user wants to share important video, and sends it from the surveillance system's Monitor application, from a NetGuard-EVS, or from a custom-made web page to the required NetMatrix recipient
•
The images are sent to the required NetMatrix recipient automatically when a predefined event occurs; for example when a door sensor detects that a door is opened, or when the surveillance system detects motion in the video from a camera
As part of the data exchange between computers on the NetDVR/NetMatrix system, other computers (exactly which computers are defined as part of the NetMatrix configuration) are able to send commands to NetMatrix recipients. The commands typically tell the NetMatrix recipient to connect to—or disconnect from—video feeds from a particular cameras.
In the following, you will find information about
installing the NetMatrix application
,
day-to-day use of the NetMatrix application .
Installing the NetMatrix Application
Note: Read the License Terms on the Product License Sheet (enclosed with the software DVD) before installing the
NetMatrix application. Since the NetMatrix software communicates directly with cameras, it is important that NetMatrix
users download and install the latest video device drivers; see Updating Video Device Drivers .
To install the NetMatrix application, do the following:
1. Insert the NetDVR software DVD, wait for a short while, select required language, then click the Install
NetMatrix link.
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Alternatively, if you are installing a version downloaded from the internet, run the file Monitor.exe from the location you have saved it to.
Tip: Depending on your security settings, you may receive one or more security warnings (Do you want to
run or save this file?, Do you want to run this software?). When this is the case, click the Run button.
2. When the installation wizard starts, click
Next
to continue the installation.
3. Read and accept the License Agreement.
User Name
and
Company Name
:
You furthermore have the option of selecting whether the NetMatrix application should be available just for you, or for anyone using the computer. If in doubt, select
Anyone ...
5. Follow the next few simple steps in the installation wizard until you are asked to select the setup type that best suits your needs:
When ready, click
Next
.
•
If you want a shortcut to the NetMatrix application placed on your desktop automatically, keep
Add shortcut to desktop
selected.
•
If you want the NetMatrix application to run automatically each time the computer loads Windows, keep
Add NetMatrix to Startup group
selected.
When ready, click
Next
twice
.
Finish
on the last step to complete the installation.
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NetMatrix
Configuring the NetMatrix Application
The way you access the configuration window for the NetMatrix application differs depending on whether you configure the NetMatrix application for the first time or you want to make changes to the configuration of a running
NetMatrix application.
•
First Time Configuration
To configure the NetMatrix application for the first time, do the following:
1. Double-click the NetMatrix shortcut on your desktop.
This will open the NetMatrix Configuration window.
2. Specify the password required for communicating with your NetMatrix in the Password and Retype
Password fields.
The password must match the password that has been specified for your NetMatrix on the surveillance system server; consult your surveillance system administrator if in doubt.
Tip: Memorize the password; you will need it if you want to change your NetMatrix application's configuration at a later stage.
3. Specify the port number on which your NetMatrix will listen for commands (e.g. about connecting to a camera). By default, port 12345 is used.
The port number must match the port number that has been specified for your NetMatrix on the surveillance system server; consult your surveillance system administrator if in doubt.
If commands from any host should be accepted, simply select Allow All Hosts. a. window:
If only commands from particular hosts should be accepted, leave the Allow All Hosts box cleared, and do the following to add each required host:
Specify the IP address of the host in the field below the large Allowed Hosts box in the right side of the
Tip: To jump to the next IP address segment in the field, press SPACE on your keyboard. c. Repeat for each required host.
Tip: If you later want to remove a host from the list, simply select the unwanted host in the list, then click the Delete button.
5. Now you are able to customize the behavior of your NetMatrix application; you do this by adjusting settings in the window's Run Mode section.
Tip: The NetMatrix application is pre-configured with typically required behavior (settings marked by (default) in the following list). You do not need to adjust the settings listed in this step unless you
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NetMatrix want to customize the way your NetMatrix application should behave; consult your surveillance system administrator if in doubt.
•
Always On Top: If selected (default), this setting forces the NetMatrix window on top of other windows. This setting can subsequently be changed from a menu accessible by right-clicking inside the NetMatrix window.
•
Auto Accept All Commands: If selected (default), this setting will make your NetMatrix application automatically accept all commands received from allowed hosts (provided the commands are accompanied by the correct password). If this setting is not used, a dialog in the NetMatrix window will prompt you to accept each received command.
•
Display Camera Info: If selected (default), this setting will show camera information in the
NetMatrix window. This allows camera names or camera IP addresses to be displayed, even if the NetMatrix window is running in full screen mode.
The same image with and without camera information
•
Keep Video Aspect Ratio: If selected (default), this setting will keep the original aspect ratio (i.e. height/width relationship) when the NetMatrix window is resized. If this setting is not used, video will be stretched to fill the available space.
The same image with (left) and without (right) original aspect ratio. Note how keeping the original aspect ratio often leads to black bars around the video, whereas stretching may distort the video slightly.
•
Reconnect On Startup: If selected (default), the NetMatrix will automatically attempt to connect to the last connected camera when starting. If this setting is not used, no camera connection will be attempted at startup.
•
Camera Layout: Lets you select whether the NetMatrix window should run in 1×1 or 2×2 mode.
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NetMatrix o
In 1×1 mode, the NetMatrix window is capable of displaying video feeds from a single camera at a time: o In 2×2 mode (default), the NetMatrix window is capable of showing video feeds from up to four cameras at a time:
If using 2×2 mode, the video feeds will be inserted in top-left-to-bottom-right order, according to a first-in-first-out principle: Video feeds will remain in the position in which they were loaded; when all four positions are used, any new video feeds will replace the oldest image feeds.
If you select Insert Camera On Top, new video feeds will always be displayed in the top left position while any previously received video feeds will be shifted one position forward and eventually be “pushed out:”
•
Startup Mode: Lets you select how the NetMatrix window should open when starting. o
With Full Screen, the NetMatrix window will open in full screen mode, i.e. completely maximized, without any title bar, etc.
o With Window, the NetMatrix window will open in regular mode, i.e. as a scalable window with a title bar, etc.
o With Hidden, the NetMatrix window will load in hidden mode, in which you will not see the window until there is video to display. You will, however, still be able to access the window by clicking the NetMatrix icon in Windows' notification area
(also known as the system tray; typically located in the bottom right corner of your screen):
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NetMatrix
Example only; your notification area may have different content
Depending on your On Connect settings (see the following), a hidden
NetMatrix window can automatically be restored to previous size when a connect command is received.
•
On Connect: Lets you determine how the NetMatrix window should react when a connect command is received. o Show Alert: If selected, this setting will show a small alert box in the bottom right corner of your screen when a connect command is received. The alert box will close automatically after 10 seconds. o Show Window: If selected, this setting will automatically restore a NetMatrix window in hidden mode to previous size when a connect command is received.
•
On Disconnect: Lets you determine how the NetMatrix window should react when a disconnect command is received. o
Show Alert: If selected, this setting will show a small alert box in the bottom right corner of your screen when a disconnect command is received. The alert box will close automatically after 10 seconds. o
Hide Window: If selected, this setting will automatically send the NetMatrix window to hidden mode when a disconnect command is received. When the window is in hidden mode, you still be able to access it by clicking the NetMatrix icon in Windows' notification area (also known as the system tray).
2. When ready, click OK.
•
Changing the Configuration of a Running
NetMatrix
To change the configuration of a running NetMatrix, do the following:
1. Open the NetMatrix window.
Right-click anywhere inside the NetMatrix window, and select Config from the menu that appears:
2. Specify the password required for communicating with your NetMatrix:
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NetMatrix
This will open the NetMatrix Configuration window. Each of the window's settings is described in the previous section,
First Time Configuration.
4. Make the required changes, and click OK when ready.
Day-to-Day Use of the NetMatrix Application
You watch video feeds from connected cameras in the NetMatrix window.
•
Opening the NetMatrix Window
, the NetMatrix window may appear on your screen automatically.
If the NetMatrix application is not running, you can start it by double-clicking the NetMatrix shortcut on your desktop.:
You may also find that the NetMatrix application is running, but in hidden mode. When the NetMatrix application runs in hidden mode, you will not see the NetMatrix window until there is video to display. You will, however, still be able to access the window by double-clicking the NetMatrix icon in Windows' notification area (also known as the system tray; typically located in the bottom right corner of your screen):
•
Example only; your notification area may have different content
1×1 and 2×2 View
Depending on configuration, your NetMatrix window will display either a 1×1 or a 2×2 view:
•
With 1×1, the NetMatrix window is capable of displaying video feeds from a single camera at a time:
•
With 2×2, the NetMatrix window is capable of showing video feeds from up to four cameras at a time:
If using 2×2, the video feeds will be inserted in top-left-to-bottom-right order, according to a first-infirst-out principle: Video feeds will remain in the position in which they were loaded; when all four
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NetMatrix positions are used, any new video feeds will replace the oldest video feeds.
A slightly different configuration is also possible, in which case new video feeds will always be displayed in the top left position while any previously received video feeds will be shifted one position forward and eventually be “pushed out:”
•
Camera Information
Depending on configuration, the NetMatrix window is able to show camera information immediately above images:
•
The same image with and without camera information
Image Aspect Ratios
Depending on configuration, video in the NetMatrix window can either be displayed with its original aspect ratio, or be stretched to fill the available space:
•
The same image with (left) and without (right) original aspect ratio. Note how keeping the original aspect ratio often leads to black bars around the video, whereas stretching may distort the video slightly
Toggling between Regular and Full Screen View
To quickly toggle between viewing the NetMatrix window in full screen or regular view, double-click anywhere inside the NetMatrix window.
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NetMatrix
•
Changing the Configuration of a Running NetMatrix
To change the configuration of a running NetMatrix, do the following:
1. Open the NetMatrixwindow.
Right-click anywhere inside the NetMatrix window, and select Config from the menu that appears:
2. Specify the password required for communicating with your NetMatrix:
This will open the NetMatrix Configuration window. Each of the window's settings is described in the previous section,
First Time Configuration.
4. Make the required changes, and click OK when ready.
•
Accepting Received Commands
As part of the data exchange between computers on the NetMatrix system, other computers (exactly which computers are defined as part of your NetMatrix application's configuration) are able to send commands to your
NetMatrix. The commands typically tell your NetMatrix to connect to—or disconnect from—a video feed from a particular camera.
As part of the configuration, your NetMatrix application may have been set up to automatically accept all received commands, in which case new video feeds will automatically be displayed in your NetMatrix window.
If your NetMatrix has not been set up to automatically accept all received commands, you will be prompted to accept all received commands before they are executed. When a command is received, a small dialog will be displayed in the bottom right corner of your screen. The dialog will display the IP address or hostname of the sender as well as information about the command itself.
To accept the command, click the
Accept
button. If you do not want to accept the command, click
• the
Decline
button.
Alerts upon Executed Commands
As part of the configuration, your NetMatrix application may have been set up to automatically display alerts each time a command is executed.
When this is the case, a small alert box will be displayed in the bottom right corner of your screen upon each executed command. The alert box will inform you about the executed command.
The alert box will close automatically after 10 seconds. If required, you can close the alert box manually at any time.
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•
Shortcut Menus
Two shortcut menus are available when working with the NetMatrix application:
NetMatrix Window Shortcut Menu
By right-clicking anywhere inside the NetMatrix window, you get access to a shortcut menu:
NetDVR 6.5
NetMatrix
The shortcut menu has the following options:
•
Full Screen:
Lets you view the NetMatrix window in full screen mode, i.e. completely maximized, without any title bar, etc. To return to regular view, simply select
Full Screen
again.
•
Always On Top:
Forces the NetMatrix window on top of other windows on your screen.
•
Config:
Lets you access the NetMatrix
Configuration
window. Note that before the
NetMatrix
Configuration
window opens, you will be prompted to specify the password required for communicating with your NetMatrix:
Tip:
To quickly toggle between viewing the NetMatrix window in full screen or regular view, you can also simply double-click anywhere inside the NetMatrix window.
•
Hide Window:
Sends the NetMatrix window to hidden mode, in which you will not see the window until there are images to display. You will, however, still be able to access the window by clicking the NetMatrix icon in Windows' notification area (also known as the system tray; typically located in the bottom right corner of your screen):
Example only; your notification area may have different content
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NetMatrix
Notification Area Shortcut Menu
By right-clicking the NetMatrix icon in Windows' notification area, you get access to another shortcut menu:
The shortcut menu has the following options:
•
Show Window:
Restores the NetMatrix window in either regular or full screen view, depending on configuration.
•
Config:
Lets you access the
NetMatrix Configuration
window. Note that before the
NetMatrix
Configuration
window opens, you will be prompted to specify the password required for communicating with your NetMatrix.
•
Exit:
Shuts down the NetMatrix application. Note that before the application closes, you will be prompted to specify the password required for communicating with your NetMatrix.
A shut down NetMatrix application can be started again by double-clicking the NetMatrix shortcut on your desktop.
•
Shutting Down the NetMatrix Application
Closing the NetMatrix window by clicking the close button in the NetMatrix window's title bar will not in itself shut down NetMatrix application; it will merely send the window into hidden mode.
To shut down NetMatrix application, do the following:
1. Right-click the NetMatrix icon in Windows' notification area (also known as the system tray; typically located in the bottom right corner of your screen):
Example only; your notification area may have different content
Right-clicking the notification area's NetMatrix icon lets you access a shortcut menu:
2. From the menu, select
Exit.
Note that before the application closes, you will be prompted to specify the password required for communicating with your NetMatrix.
A shut down NetMatrix application can be started again by double-clicking the NetMatrix shortcut on your desktop.
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Logging
Logging
About Logging
Various types of log files can be generated by NetDVR:
•
Log File Types, Locations and Names
NetDVR is able to generate the following types of log files:
•
Administrator Application Log Files
These files log activity in the
Administrator
application. A log file is created for each day the
Administrator
is used.
Administrator
log files are by default placed in the folder containing the NetDVR software. Note, however, that the location as well as the number of days to log can be changed in the
's
Logfile Settings
section.
Administrator
log files are named according to the structure AdminYYYYMMDD.log, e.g.
Admin20070615.log
.
•
Recording Server Service Log Files
•
Event Log Files
These files log information about registered events (read more about events in
). A log file is created for each day on which events have occurred.
Event log files are by default placed in the folder containing the NetDVR software. Note, however,
that the location as well as the number of days to log can be changed in the General Settings window
's Event Recording Settings section.
Event log files should be viewed using NetGuard-EVS: or the
:
•
NetGuard-EVS: In the Browse tab's Alerts section, select the required event, then click the
Get List button to see when the event in question was detected.
•
•
Viewer: Select the Viewer’s Alarm Overview control panel, then click the Events button to view the events log.
Image Server Service Log Files
These files log activity on the
Image Server
service. A log file is created for each day the
Image Server
is used.
Image Server
log files are by default placed in the folder containing the NetDVR software.
Image Server
log files are named according to the structure ISLog_YYYYMMDD.log, e.g.
ISLog_20070615.log
.
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Logging
•
•
•
•
Image Server Service Audit Log Files
These files log NetGuard and NetGuard-EVS user activity, if audit logging is enabled in the
. A log file is created for each day with remote user activity.
Image Server
audit log files are by default placed in a subfolder named
ISAuditLog
under the folder containing the NetDVR software.
Image Server
audit log files are named according to the structure is_auditYYYMMDD.log, e.g.
is_audit20070615.log
.
Web Server Log Files
These files log activity on the Web Server, if logging is enabled in the NetDVR HTTP Server window.
Web Server
log files are by default placed in the folder containing the NetDVR software.
Web Server
log files are named according to the structure www_YYYYMMDD.log, e.g.
www_20070615.log
.
Image Import Service Log Files
These files log activity regarding the Image Import service, which is used for fetching pre-alarm
• images, and storing the fetched images in the database. Pre-alarm images is a feature available for selected cameras only; it enables sending of images from immediately before an event took place from the camera to the surveillance system via e-mail.
Image Import Service log files are by default placed in the folder containing the NetDVR software.
Image Import Service log files are named according to the structure
ImageImportLog_YYYMMDD.log, e.g. ImageImportLog20070615.log.
Export Log Files
These files log activity regarding database export from the
. A log file is created for each day
on which export was performed.
Export log files are by default, exported databases as well as the export log file are placed in an
Exported Images
folder on the desktop of the computer on which the export was performed. Note, however, that the export location may be changed as part of the export process.
Export log files are named according to the structure ExportYYYMMDD.log, e.g.
Export20070615.log
.
Note, however, that database exports may be encrypted and/or compressed, in which case export log files are also encrypted/compressed and further file extensions, such as
.mzi
or
.men
may appear in export log file names.
Log File Structures
Most log files generated by NetDVR use a shared structure complying with the W3C Extended Log File Format:
Each log file consists of a header and a number of log lines:
•
The
header
outlines the information contained in the log lines.
•
The
log lines
consist of two main parts: the log information itself and an encrypted part. The encrypted part makes it possible—through decryption and comparison—to assert that a log file has not been tampered with.
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Logging
•
Integrity Checks and Possible Error Messages
Log files are subjected to an integrity check once every 24 hours. The result of the integrity check is automatically written to a file named according to the structure LogCheck_YYYYMMDD.log, e.g.
LogCheck_20070615.log
.
The log check file is by default placed in the folder containing the NetDVR software.
Any inconsistencies will be reported in the form of error messages written in the log check file. The following table lists possible error messages (other, non-error, messages may also appear in the log check file):
Error Message Description
”Log integrity information was not found. Log integrity can't be guaranteed.”
The log file could not be checked for integrity.
”Log information does not match integrity information. Log integrity can't be guaranteed.”
”[Log file name] not found.”
”[Log file name] is empty.”
”Last line changed/removed in [log file name].”
”Encrypted data missing in [log file name] near line [#].”
”Inconsistency found in [log file name] near line [#].”
”Inconsistency found in [log file name] at beginning of log file.”
The log file exists, but does not contain the expected information. Thus, log integrity cannot be guaranteed.
The log file was not present.
The log file was present, but empty.
The last line of the log file did not match validation criteria.
The encrypted part of the log line in question was not present.
The log line does not match the encrypted part.
The log file header is not correct. This situation is most likely to occur if a user has attempted to delete the beginning of a log file.
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Video Device Drivers
Video Device Drivers
Updating Video Device Drivers
Video device drivers are small programs used for controlling/communicating with the camera devices connected to an
NetDVR system. The Video Device Drivers should therefore be installed on your NetDVR system.
Video device drivers are installed automatically during the initial installation of your NetDVR system. However, new versions of video device drivers, so-called Device Packs, are released from time to time.
When updating your system's Video Device Drivers, it is recommended that you remove the old version of the drivers before installing the new version.
IMPORTANT: When you remove your NetDVR system's video device drivers, your system will not be able to communicate with camera devices until you have installed the new version of the video device drivers. It is therefore highly recommended that you perform the update of your Video Device Drivers at a time when you do not expect important incidents to take place.
•
Removing Old Version of Video Device Drivers
To remove Video Device Drivers prior to installing a later version of the drivers, use the following procedure on the NetDVR server(s) on which the Video Device Drivers are installed:
Remove Programs window. indicates the relevant version number), and click the Remove button.
3. You will be asked to confirm that you want to remove the Video Device Drivers. Click OK to remove the
Video Device Drivers.
•
Installing New Version of Video Device Drivers
To begin installation of the new Video Device Drivers version, do the following:
1. On the NetDVR server(s) on which you want to install the new Video Device Drivers version, shut down any running surveillance software, including any running Recording Server service.
2. Double-click the downloaded Video Device Driver file DeviceInstaller.exe to begin installation.
Note: Depending on your security settings, one or more Windows security warnings may appear after you click the link. If such security warnings appear, accept security warnings by clicking Run or similar (exact button text depends on your browser version).
Select required language, and click OK. This will open the Video Device Driver SetupWizard, which will guide 3. you through the installation.
4. On the wizard's first step, click the Next button.
5. On the wizard's second step, an installation path is automatically suggested. Simply click Next to continue.
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Video Device Drivers
6. On the wizard's third step, select Device drivers... from the menu, and click Next.
7. The wizard is now ready to install the video device drivers. Click the Install button to complete the installation of the video device drivers.
8. When ready, remember to start any stopped Recording Server service again.
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Virus Scanning
Virus Scanning
Virus scanning on the NetDVR server, and computers to which data is archived, should if possible be avoided:
•
, it is likely that the virus scanning will use a considerable amount of system resources on scanning all the data which is being archived. This may affect system performance negatively. Also, virus scanning software may temporarily lock each file it scans, which may further impact system performance negatively.
•
Likewise, virus scanning software on the NetDVR server is likely to use a considerable amount of system resources on scanning data used by the
If allowed in your organization, you should therefore disable any virus scanning of affected areas (such as camera databases, etc.) on the NetDVR server as well as on any archiving destinations.
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Daylight Saving Time
Daylight Saving Time
Daylight saving time (DST, also known as summer time) is the practice of advancing clocks in order for evenings to have more daylight and mornings to have less. Typically, clocks are adjusted forward one hour sometime during the spring season and adjusted backward sometime during the fall season, hence the saying spring forward, fall back.
Note that use of DST varies between countries/regions.
Clocks are adjusted forward when DST starts
When working with a surveillance system, which is inherently time-sensitive, it is important to know how the system handles DST.
Spring: Switch from Standard Time to DST
The change from standard time to DST is not much of an issue since you jump one hour forward. Typically, the clock jumps forward from 02:00 standard time to 03:00 DST, and the day thus has 23 hours. In that case, there is simply no data between 02:00 and 03:00 in the morning since that hour, for that day, did not exist.
Fall: Switch from DST to Standard Time
When you switch from DST to standard time in the fall, you jump one hour back. Typically, the clock jumps backward from 02:00 DST to 01:00 standard time, repeating that hour, and the day thus has 25 hours. In that case, you will reach 01:59:59, then immediately revert back to 01:00:00. If the system did not react, it would essentially re-record that hour, so the first instance of, for example, 01:30 would be overwritten by the second instance of 01:30.
Because of this, NetDVR will forcefully
the current video in the event that the system time changes by more than five minutes. The first instance of the 01:00 hour will not be viewable directly from access clients (
and
). However, the data is recorded and safe, and it can be browsed using the Viewer
application by opening the archived database directly.
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Removal
Removal
Entire System
Removing the Entire Surveillance System
To remove the entire NetDVR surveillance system (i.e. the surveillance server software and related installation files, the video device drivers, the Download Manager, the Viewer and NetGuard-EVS) from your server, do the following:
What happens to our recordings? Your recordings will not be removed; they will remain on the server even after the server software has been removed. Likewise, the NetDVR configuration file will remain on the server; this allows you to reuse your configuration if you later install NetDVR again.
1. Shut down all NetDVR components. entry (not the NetDVR entry) and click the Change/Remove button.
4. The setup wizard appears; click the Next button, then the Remove button.
Individual Components
Removing the Surveillance Server Software
To remove the NetDVR server software (including the Viewer, but no other surveillance system components, such as the Download Manager or NetGuard-EVS), do the following:
What happens to our recordings? Your recordings will not be removed; they will remain on the server even after the server software has been removed. Likewise, the NetDVR configuration file will remain on the server; this allows you to reuse your configuration if you later install NetDVR again.
1. Shut down all NetDVR components. the NetDVR system entry) and click the Remove button.
4. You will be asked to confirm that you want to remove NetDVR. If you are sure that you want to remove the software, click OK.
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Removal
•
If a Status Information window appears on your screen during installation, simply click its OK button (the window simply provides a summary of what has been removed).
Removing Video Device Drivers
Video device drivers are small programs used for controlling/communicating with the camera devices connected to an
NetDVR system. To remove the video device drivers, do the following: relevant version number), and click the Remove button.
3. You will be asked to confirm that you want to remove the Video Device Drivers. Click OK to remove the
Video Device Drivers.
Removing the Viewer
You cannot remove the Viewer separately; the Viewer is removed as part of the surveillance server software removal.
Removing the Surveillance Server Software
or
Removing the Entire Surveillance System
Removing the Download Manager
is removed separately from the NetDVR software:
Removing Installation Files for End-User Features
Upon installation of NetDVR, your surveillance system server by default contains installation files for a number of enduser features. The installation files lets you install the end-user features on the surveillance system server, and make them available to your organization's users through the
You can remove installation files for non-required features from the surveillance system server. This can help you save disk space on the server if you know that your organization is not going to use certain features, for example nonrelevant language versions:
Installers
folder located in the NetDVR installation folder.
1. Select the required language sub-folder, then delete the unwanted installation (.exe) files.
Removing NetGuard-EVS
To remove a NetGuard-EVS, do the following on the computer on which NetGuard-EVS is installed:
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Removal the version number).
Removing the PDA Software
To remove the NetPDA/NetCell Server and NetPDA/NetCell Client software, use the following procedures:
Note: If you are not an NetDVR system administrator, it is highly recommended that you consult your system administrator before removing any surveillance system-related software.
•
NetPDA/NetCell Server Removal Procedure
NetPDA/NetCell Server.
•
NetPDA/NetCell Client Removal Procedure
The PDA Client may be removed in two ways: either directly from the PDA, or from a PC with ActiveSync.
Removing the NetPDA/NetCell Client Directly from the PDA
1. Tap the PDA's Start button.
5. Select the NetPDA/NetCell Client, and tap the Remove button.
Removing the NetPDA/NetCell Client from a PC with ActiveSync
Note: This method requires that the NetPDA/NetCell Client was installed on the PC and transferred to the
PDA through ActiveSync.
7. Connect the PDA to the PC on which ActiveSync and the NetPDA/NetCell Client software is installed.
9. When removing the NetPDA/NetCell Client software from the PC this way, ActiveSync will give you the option of removing the NetPDA/NetCell Client software from the PDA as well (provided the PDA is connected).
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Removal
Click the Remove... button to remove the NetPDA/NetCell Client software from the PDA as well.
Removing the NetMatrix
Note: If you are not an NetDVR system administrator, it is highly recommended that you consult your system administrator before removing any surveillance system-related software.
Prerequisites:
Before removing the NetMatrix application, make sure the application is not running. If the NetMatrix application is running, shut it down by right-clicking the NetMatrix icon in Windows' notification area (also known as the system tray; typically located in the bottom right corner of your screen), then selecting
Exit
. Note that before the application closes, you will be prompted to specify the password required for communicating with your NetMatrix.
To remove the NetMatrix application, do the following:
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