LabCorp Web COC Quick Start Sheet

Below you will find brief information for Web COC. The LabCorp Solutions Web COC (chain of custody) system is designed to streamline the collection and processing of specimens for drug and alcohol testing. The system offers various features, such as donor pre-registration, online form completion, and tamper-evident specimen seals to ensure the integrity of the collected samples.

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Web COC
Corporate Solutions
Quick Start Sheet
User ID and Password
• Each collector must have a LabCorp Solutions user ID and
•
•
password to access the system.
To obtain a user ID and password, download the LabCorp
Solutions Specimen Collector Registration form at
www.LabCorpSolutions.com &Uuml; Web Tools &Uuml; How to Register.
Submit completed and signed registration forms to LabCorp
Occupational Testing Services Customer Care via fax:
919-481-5413 or e-mail: [email protected].
System Requirements
Minimum
•
•
•
•
Internet-capable PC
Laser printer
Microsoft Internet Explorer 6.0 with security patches
and 128-bit encryption
Adobe Acrobat Reader v6.0
Recommended
•
•
•
•
Adobe Acrobat Reader v9.3.4 or above
High-speed Internet connection (DSL, cable, or T1)
Microsoft Office Excel 2000 or later version
Microsoft Internet Explorer 8.0 or above
PC Desktop Shortcut
• To add a PC desktop shortcut to the LabCorp Solutions login
•
•
•
page, open Internet Explorer to www.LabCorpSolutions.com
&Uuml; Web Tools &Uuml; Registered Users Login.
The LabCorp Solutions Login page will open.
With the LabCorp Solutions Registered Users Login page open,
right click the mouse and select Create Shortcut from the menu.
A message box will open. Select OK to add an Internet Explorer
icon to the PC desktop. The icon title will be “LabCorp Solutions
Registered User Login.”
Specimen Collection Scenarios
1. Donor arrives without a paper chain-of-custody form
A. Donor is pre-registered in LabCorp Solutions. Locate donor
record within LabCorp Solutions by entering the donor registration
number or other donor demographics and use
Web COC to complete the collection.
B. Donor arrives with LabCorp Web COC Collection
Authorization Form. Create the registration within LabCorp
Solutions using the information provided on the form and use
Web COC to complete the collection.
2. Donor arrives with a paper chain-of-custody form
A. Donor arrives with pre-printed non-federally regulated COC
form and is not pre-registered in LabCorp Solutions.
Use the account information on the pre-printed multi-part
COC form to register the donor in LabCorp Solutions and complete
the collection with Web COC.
B. Donor arrives with a Federal Custody and Control Form (CCF).
Complete collection using the pre-printed multi-part
CCF the donor presented.
Print Settings
• Complete the following steps prior to your first Web COC collection
•
to ensure proper alignment when printing Web COC forms.
With the PDF (electronic copy) of this Quick Start Sheet
open in Acrobat Reader.
1. In Acrobat Reader select the “File” menu item and then
“Print …” (or select the printer icon).
2. In the “Print” window:
• Select “All”
• Set “Copies:” to “1”
• Set “Page Scaling:” to “None”
• Select “Auto-Rotate and Center”
• Press the “OK” button
• Confirm that the PDF document printed correctly
• Web COC form printing requires the use of Web COC paper that
includes the tamper-evident specimen seals and standard white
printer/copier paper.
• Depending upon your printer’s tray options, there may be
multiple ways to achieve the proper paper usage for printing Web
COC forms.
• The following is one method for proper printing of
Web COC forms:
űű Place one sheet of the Web COC paper with the tamper-evident seals
in the manual feed tray of your printer to print the laboratory copy
of the COC form.
űű Use your printer’s primary tray filled with standard copy/print paper
to print the Donor and Collector copies of the COC form.
űű Web COC will print a total of three (3) pages per specimen collection
for non-federally regulated urine, lab-based oral fluid, hair, point of
collection testing (POCT) urine, and non- federally regulated urine
Spanish. Web COC will print a total of four (4) pages for Florida Agency
for Health Care Administration (AHCA) urine and DOT-like urine
specimen collections.
• Contact LabCorp Technical Assistance if you experience issues
with printing of Web COC forms.
Web COC Supplies
Contact LabCorp at 800-833-3984, or [email protected].
Technical Assistance
800-833-3984, extension 5380
&copy;2014 Laboratory Corporation of America&reg; Holdings All rights reserved. L4947-0314-6
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Key features

Online form completion
Donor pre-registration
Tamper-evident specimen seals
Specimen tracking
Print settings
System requirements
Technical support
Web COC supplies
Specimen collection scenarios

Frequently asked questions

The system requires an internet-capable PC, laser printer, Microsoft Internet Explorer 6.0 with security patches and 128-bit encryption, and Adobe Acrobat Reader v6.0. Recommended requirements include Adobe Acrobat Reader v9.3.4 or above, high-speed internet connection, Microsoft Office Excel 2000 or later version, and Microsoft Internet Explorer 8.0 or above.

You can download the LabCorp Solutions Specimen Collector Registration form at www.LabCorpSolutions.com, submit the completed and signed registration forms to LabCorp Occupational Testing Services Customer Care via fax: 919-481-5413 or e-mail: [email protected].

The system supports various scenarios, including donors arriving without a paper chain-of-custody form, with a paper chain-of-custody form, and with a Federal Custody and Control Form (CCF). Refer to the document's Specimen Collection Scenarios section for detailed instructions.