Diverse 3016 Classic

Diverse 3016 Classic
Diverse 3016 Classic
Digital Cordless Telephone
User guide
This equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency services.
This product is intended for connection to analogue public switched telephone networks
and private switchboards in the United Kingdom.
Check that your Diverse 3016 Classic is complete.
When you unpack you should have:
•
•
•
•
•
•
•
Diverse 3016 base station.
Diverse 3000 Classic handset.
Battery compartment cover.
Power adaptor.
Belt Clip.
Two AA rechargeable batteries.
Telephone line cord.
If anything is missing, please contact your place of purchase immediately.
For your records:
Date of purchase:
Place of purchase:
Serial number:
(on the underside of the telephone base station)
Purchase price:
For warranty purposes, proof of purchase is required, so please keep your receipt.
Base Station PIN Number:
Handset PIN Number:
See page 34 for more information about your handset PIN.
Please open this page for an ‘At a glance’
guide to your Diverse 3016 Classic.
Please open this page for a ‘Further at a
glance’ guide to your Diverse 3016 Classic.
At a glance
Display
Memory
Displays the status of
your handset.
Enables speed dialling
of numbers stored in the
memory.
Set
Lets you access your
phone’s function.
Used to store numbers
on the memory.
Redial
Lets you redial the last
five external numbers
you called.
Red Phone
Confirmation (OK)
Press to end a call.
Lets you confirm
settings.
Power
Press and hold down to
switch off the handset.
Press and hold down
again to switch back on.
Intercom
Enables internal calls
and call transfer
between handsets.
For making and
answering calls.
1
Recall
1
ABC
DEF
JKL
MNO
2
3
Keypad
GHI
4
PQRS
For use with
switchboards and BT
Select Services.
Also, press and hold
down to enter a Pause
in a stored number.
Green Phone
INT
7
✱
5
6
TUV
WXYZ
8
0
9
Key lock
Lets you lock (and
unlock) the keypad to
prevent accidentally
pressing buttons.
#
Delete
R
Deletes digits shown on
the display.
BASE STATION
Greetings button
Skip button
Play button
Selects your
Outgoing Message
(OGM).
Press to skip back
to the previous
message.
Press to play
back your
messages.
Aerial
Skip button
Press to skip forward to
the next message.
Pause/Stop button
Skip
Play
Delete
Stop
Skip
Record
Press to stop message
playback.
Press to pause playback,
press again to resume
playback.
Record button
Page
Lets you record OGMs.
On/Off button
Switches the answering
machine on and off.
The machine is on when
the button is lit.
Delete button
Page button
Minus button
Plus button
Lets you delete OGMs
and messages.
Press to page
the handset(s).
Press to lower the
loudspeaker volume.
Press to increase
the loudspeaker
volume.
HANDSET DISPLAY
Display buttons
The top three buttons
are also used with icons
on the display.
OK
Scroll backwards
Confirm – OK.
Scroll forwards
2
In this guide
At a glance
1
Quick guide
4
Quick reference handset display 5
Quick reference answering
machine guide
6
Introducing the
Diverse 3016 Classic
7
Building up a phone system
Setting up
Warning
Using your
Diverse 3016 Classic
7
8
8
12
On and off modes
Making and receiving calls
Making and transferring
calls between handsets
Using the memory to store
and dial numbers
12
12
Using caller display
Using your Diverse 3016
Classic answering machine
19
14
17
22
Recording and selecting your
outgoing message
23
Operating your answering machine
from a Diverse handset
26
Using message playback with
Caller Display
28
Call screening at the base station 29
Additional features for your
answering machine
29
Time saver
29
Remote access
31
Remote access quick guide
32
Using the Call Director
33
Telephone security
34
Base station and handset PIN
Emergency numbers
Call barring and call enabling
34
37
37
Additional features
39
Adjusting volumes
and tones
Call allocation
39
43
Using your Diverse 3016
Classic with a switchboard
44
Setting to Tone or Pulse dialling
Entering access codes
44
44
Registering a new
Diverse 3000 handset
with the base station
Using multiple base
stations and handsets
Maintenance
46
48
50
Service
If you have to return your
Diverse 3016 Classic
50
50
Help
51
Answering machine
When connected to
a switchboard
53
53
Technical information
54
Technical specification
55
Index
56
Hints and tips boxes
In this user guide, we’ve included helpful
tips and important notes. They are shown
in a grey box.
3
Quick Guide
Information for the handset settings.
Switch the handset
on and off
Hold down
Switch keypad lock
on and off
Hold down
for 1 second until you hear a long beep.
#
for 1 second until you hear a long beep.
Answer a call
Make an external call
End a call
Redial a number
to display last 5 numbers
Store a number in
the memory
0-9 location
Dial a number from the
Caller Display calls list
ABC
2
Adjust the handset volume
4
1
0
e.g.
ABC
2
Secrecy
INT
microphone off.
R microphone on.
Call another handset
INT
then the handset no., eg 3.
Call all handsets
INT
Transfer a call
INT
Put an external caller on
hold while you make an
internal call
INT
✱
then the handset no,. eg 2
then the handset no., eg 3 R to end the internal call.
Set date
0
TUV
set the date
Set time
0
WXYZ
set the time
8
9
Quick Reference
Handset Display
Indicates an active signal with the base station.
Warning – you are going out of range of the base station or handset
is not registered to the base station.
Shows status of battery.
You have new calls listed in your Caller Display list.
Off hook.
EXT
Connecting to an external caller.
INT
Connecting to another handset registered to the base.
Handset locked.
P
Pause.
A
Base station.
—
—
—
Blank space.
–
——
Hash button.
#
–
Recall button.
R
✱
–
–
Telephone PIN.
--- --- --- ---
Keypad locked.
P
–
–
–
–
–
–
Star button.
J
Indicates that the call has been answered in your caller display
calls list.
5
Quick reference answering
machine guide
Base Station
Handset
Switch on
INT
WXYZ
Switch off
INT
WXYZ
9
9
TUV
8
TUV
8
Play messages
Play
INT
WXYZ
ABC
9
2
Play/Stop playback
Stop
INT
WXYZ
ABC
9
2
INT
WXYZ
DEF
Skip
INT
WXYZ
9
1
Delete a message
Delete
INT
WXYZ
ABC
9
2
0
Delete all messages
Delete
INT
WXYZ
9
0
1
Record a memo
Record
INT
WXYZ
MNO
Skip forward to
the next message
Skip backward
Skip
9
9
JKL
5
JKL
5
3
6
Outgoing announcements
Select announcement
INT
WXYZ
9
Record a new
announcement
Record
INT
WXYZ
To play your
announcement
Play
INT
WXYZ
To delete an
outgoing message
Delete
INT
WXYZ
9
9
9
PQRS
DEF
JKL
3
5
PQRS
MNO
JKL
7
7
6
PQRS
ABC
PQRS
0
7
7
5
2
Press once to return to Standby.
See page 22 for the full answering machine functions.
* Press 5 twice if you do not want to record a concluding announcement.
6
*
Introducing the
Diverse 3016 Classic
Please read the instructions carefully
before use and retain this user guide for
future reference.
INT
1
INT
DEF
1
3
ABC
2
DEF
3
MNO
6
GHI
JKL
MNO
5
5
6
WXYZ
PQRS
7
TUV
9
WXYZ
#
✱
0
#
7
✱
You can use up to six handsets on each
Diverse base station, up to four base
stations can be used with each Diverse
handset. Although this user guide applies
to both single and multiple handset
systems, some functions described in
this guide apply only to Diverse 3016
Classic phones with more than one
handset connected.
2
JKL
TUV
4
Building up a phone system
ABC
GHI
PQRS
8
0
4
R
INT
1
8
9
R
ABC
2
INT
Skip
Play
Delete
Stop
DEF
Skip
1
3
ABC
2
DEF
3
GHI
JKL
MNO
6
GHI
JKL
MNO
5
5
6
PQRS
TUV
WXYZ
PQRS
7
TUV
9
WXYZ
✱
0
#
✱
0
#
4
7
8
4
R
Record
8
9
R
Page
INT
1
ABC
2
INT
DEF
3
1
ABC
2
DEF
3
GHI
JKL
MNO
6
GHI
JKL
MNO
5
5
6
PQRS
TUV
WXYZ
PQRS
7
TUV
9
WXYZ
#
✱
0
#
4
7
✱
R
8
0
4
8
9
R
As this product is rechargeable, it is normal
that a certain amount of heat will be
produced in its day-to-day operation. Whilst
this is entirely safe we would advise against
placing this product on antique, veneered or
wooden surfaces as damage may occur.
7
Setting up
Warning
1 For the handset use only approved nickelcadmium (NiCad) rechargeable batteries.
Never use other batteries or conventional
alkaline batteries. They could lead to a short
circuit or destroy the battery casing.
Recommended batteries should have a power
rating of at least 600mAh 1.2V. Batteries are
available from the Diverse Helpline
08457 908070.
2 Do not try to use any power supply except the
one provided, otherwise you may permanently
damage your Diverse 3016 Classic. It will also
result in non-compliance with EN41003:1993,
and will invalidate the approval given to this
apparatus.
3 There is a slight chance that your phone
could be damaged by an electrical storm. We
recommend that you unplug your Diverse
from the mains power and telephone line
socket during storms.
4 If you wear a hearing aid, please note that the
Diverse 3016 Classic works by sending radio
signals between the base station and handset.
These signals can interfere with hearing aids,
causing a humming noise.
5 Diverse 3016 Classic can interfere with other
electrical equipment such as answering
machines, TV and radio sets, clock
radio/alarms and computers if placed too
close. You are recommended to place your
Diverse 3016 Classic at least one metre away
from such appliances to avoid any risk of
interference.
6 Working range is dependant on local
environment ie buildings, trees etc. It is
possible that the Diverse’s 3016 Classic
range may be affected by being near bodies
of water such as ponds, lakes, the sea.
7 Do not submerge any part of the phone, base
station or batteries in water or use in a damp
environment, such as a bathroom.
8 Do not expose to fire.
9 The handset may not be operated in rooms
with explosive hazards.
10 Make sure you connect the power and
telephone lines to the correct sockets in the
base station.
11 Do not dispose of used batteries in the
normal household rubbish.
8
General cleaning
Simply clean the handset and base
station with a damp (not wet) cloth or
antistatic wipe. Never use a dry cloth
as this may cause a static shock.
Never spray cleaning fluid directly
onto the telephone.
Approved rechargeable batteries
Nickel-Cadmium (NiCd)
Sanyo N-3U (700 mAh)
GP GP60AAKC (600 mAh)
Varta 751RS (700 mAh)
Mobile Power 700 (700 mAh)
Panasonic 60 DT (600 mAh)
Nickel-metal hydride
Sanyo H-3 U (1500 mAh)
GP GP130 AA HC (1300 mAh)
GP GP150 AA HC (1500 mAh)
Varta VH 1101 or
Phone Power (1100 mAh)
Panasonic HHR-110 AA (1100 mAh)
Friwo NiMH (1400 mAh)
Toshiba TH-1200 AARE (1200 mAh)
Follow these steps to get your Diverse 3016 Classic
ready for use.
Plan where you will put your Diverse 3016
Classic. It should be within two metres of
a power socket and the phone socket.
1. Connect the power cable.
Plug the power cable into the power
socket on the underside of your Diverse
3016 Classic. Take care that the
telephone line cord and power cable plugs
are connected to the correct sockets.
Incorrect placement could damage the
station.
3. Install the rechargeable
batteries in the handset
The handset uses the two AA size nickel
cadmium (NiCad) batteries, which are
supplied. To install them, insert the
batteries as indicated on the label inside
the battery compartment and slide the
battery compartment cover shut.
The battery compartment cover may be
found in the packaging with the
batteries.
Slide battery cover down and lift off.
Red socket
2. Plug the 3 pin adaptor
into a mains power socket
and switch on.
Use only the power adaptor
C39 280 - Z4 - C174 / . . – C67 with your
Diverse 3016 Classic.
Important
When replacing batteries always use good
quality nickel cadmium (NiCad)
rechargeable AA types with at least
600mAh capacity in order to achieve the
specified operating time. Never use other
batteries or conventional alkaline
batteries. They could result in a short
circuit or destroy the battery casing.
Recommended rechargeable batteries are
available from the Diverse Helpline
08457 908070 and the BT Shop.
9
4. Charge the handset
batteries for at least 16
hours
When charging for the first
time, we recommend that
you let the batteries charge
for the full 16 hours.
Battery display when inserting or
replacing a battery
When you replace the handset batteries with
ones that have been fully charged, the battery
indicator will not show full until the next
charge cycle has been completed. Charge the
handset until the batteries register full again.
From then on the display will be correct.
Place the handset on the base.
When charging the battery level symbol
shown on the display flashes.
Battery performance
After charging your Diverse 3016 Classic
for the first time, subsequent charging time
for the handset batteries is approximately
4-5 hours. Batteries and case may become
warm during charging. This is normal and
not dangerous.
10
Under ideal conditions, the handset
batteries should give about 7 hours
talktime or 60 hours standby on a single
charge. However, new NiCad batteries do
not reach their full capacity until they have
been in normal use for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
Battery low warning
An LCD on the handset display shows the
current state of the charge. When the
batteries are almost f lat a beep sounds and
the display shows the empty battery symbol.
Displays showing the various states of
charge are shown below:
Batteries fully charged
Batteries at 66%
Batteries at 33%
Batteries empty
5. Connect the telephone
line cord to the Diverse 3016
Classic base station.
Ensure that this is fitted correctly into
the right socket.
If the symbol flashes
continuously, it means the handset is either
out of range or is not registered with the
base station. To register, follow the steps on
page 46. All additional handsets you
purchase will need to be individually
registered with the base station before they
will work with the Diverse 3016 Classic.
The symbol may also f lash after a power
failure. Provided the handset has been
registered with the base, the symbol will
stop f lashing after a while indicating the
handset has automatically re-registered to
the base station. If it continues to f lash, reregister the handset to the base station.
6. Plug your Diverse 3016
Classic into the phone
socket
Please note: If you go out of range of a
base station for a long time while your
handset is switched ON, it may take more
than 20 minutes to ‘find’ the base station
again when you come back within range.
However, by simply switching the handset
OFF for a moment, then ON again, it will
find the base station within a few seconds.
If you do not have a modern phone
socket, call Freefone 0800 800 150
and ask for a BT engineer to come and
fit the correct socket. This is a
chargeable service.
WARNING
It is recommended that the line cord is
not connected until the handset is fully
charged. This will prevent the risk of the
phone being answered prior to the
batteries being fully charged and
therefore not achieving their optimum
capacity.
11
Using your Diverse 3016
Classic
On and Off modes
To switch the handset on and off
You can normally leave your handset on
24 hours a day. However, if you need to
switch it off:
Press and hold the RED PHONE button
down for about 1 second. You hear a
long beep and the screen goes blank.
To switch it back on, press and hold
down the RED PHONE again. You hear
a long beep and the display returns to
standby.
To switch the keypad lock on and off
You can lock the keypad so that it
cannot be used accidentally while
carrying it around.
#
Press and hold the # button until the
display shows:
Making and
receiving calls
To make an external call
Ensure the handset is switched ON.
• Press the GREEN PHONE button. You
will hear the dial tone.
• Dial the number. The phone calls the
number and the display shows the
number you have dialled.
Alternatively, you can enter the phone
number you want first, check that it is
correct, and then press the GREEN
PHONE button to dial.
If another handset is already being used to
make an external call, your handset will
display ‘ – – – ’ f lashing and you will hear
the internal ‘busy’ signal.
To end a call
The keypad is now locked and you
cannot dial out. Incoming calls can be
answered as normal by pressing the
GREEN PHONE button.
Press and hold the # button until the
display returns to standby. The keypad
is now unlocked.
12
• Press the RED PHONE button.
Or
• Place the handset back on the base
station.
Caller display
The Diverse 3016 Classic can let you
know who’s calling before you answer
the telephone.
With BT’s Caller Display service, your
Diverse base station receives caller
information which is transmitted over
the BT network, for more information
see page 19.
To receive an external call
When the phone rings the display
flashes EXT.
• Press the GREEN PHONE button on
the handset and speak.
Or
• If the handset is on the base station or
charging station, simply lift it up and
speak. You do not need to press the
GREEN PHONE button.
• At the end of the call, either press
the RED PHONE button or replace the
handset on the base station.
To redial any of the last 5 external
numbers
• Press the
button. Display shows
the last number dialled.
• Press the MEMORY or SET buttons
under
and scroll through the last
5 numbers to select the number
you want.
• Press the GREEN PHONE button.
The number displayed is dialled.
• Press the RED PHONE button to end
the call.
To delete the redial memory
All five numbers will be deleted.
1
•
•
•
•
Call timer
Your Diverse 3016 Classic automatically
times the duration of all outgoing
external calls. The handset display
shows the call duration both during
your call and for a few seconds after it
is completed.
•
•
•
•
TUV
8
ABC
2
Press the SET button.
Press the 1 button.
Press the 8 button.
Press the OK ( ) button. Enter the
handset PIN (original setting 0000.
To change it see page 34).
Press the OK ( ) button.
Press the 2 button.
Press the OK ( ) button to confirm.
Press the RED PHONE button to
return to standby.
To redial the last external number
• Press the
button. Display shows
the last number dialled.
• Press the GREEN PHONE button.
The number is dialled.
• Press the RED PHONE button to end
the call.
13
Secrecy
You can switch off the handset
microphone so that your caller cannot
hear you while you green phone to
someone else in the room.
When ready, you can switch the
microphone back on.
During a call:
INT
R
• Press the INT button to switch the
microphone off. Your caller will hear
a melody. Display shows EXT (flashing)
and INT.
• Press the R button to speak to your
caller again.
Making and
transferring calls
between handsets
If you have multiple handsets registered
with the base, the Diverse 3016 Classic
enables two handsets to talk to each
other on an internal ‘intercom’ call, while
a third handset can be on an external call.
To page a handset from the base station
To locate handsets that are away from
the base station.
• Press the BLUE button on the base.
All handsets registered with the base
will ring for 30 seconds.
14
• To stop paging press the BLUE button
again.
Or
• Press the GREEN PHONE button on
the handset.
If you have additional handsets, you can
make internal intercom calls between
the handsets.
To make an internal intercom call to
another handset
INT
ABC
2
• Press the INT button. Display shows
your handset number.
• Enter the number of the handset you
want to call e.g. 2. The handset will
ring.
• To end the call, press the RED PHONE
button, or replace the handset on the
base.
To receive an internal call
• When the handset rings, the display
flashes INT plus the number of the
handset calling you, – 2 in this
example.
• Either press the GREEN PHONE
button, or simply lift the handset off
the base station to receive the call.
To make an internal call to all
handsets
To transfer an external call between
handsets
You can call all handsets registered to a
base station at the same time.
If you are in a conversation with an
outside caller and want to transfer the
call to another handset.
INT
✱
• Press the INT button.
• Press the ✱ button. Display shows
all available handsets. If no other
handsets are available, you hear the
engaged tone. The first handset to
answer will take the call.
• Press the RED PHONE button to end
the call.
If all available handsets are engaged on an
internal call and an external call arrives, a
‘call waiting’ signal is given. To take the call,
either replace the handset on the base, or
press RED PHONE button. You can accept
the new call when you hear the phone ring.
To put an outside caller on hold and
speak to another internal handset
INT
1-6
R
• Press the INT button. You hear the
internal dial tone and your outside
caller is put on hold. Your caller will
hear ‘music on-hold’.
• Press the handset number you want,
1-6. When the handset answers, you
can talk without your outside caller
hearing.
• Press the R button to end the internal
call and speak to your outside caller.
INT
R
• Press the INT button. Display shows
EXT INT plus your handset number.
The caller hears music on hold.
• Enter the number of the handset to
which you wish to transfer the call.
When the handset is answered, you
can talk to the other handset without
the outside caller hearing.
• To transfer the call press the RED
PHONE button, or replace your handset
on its base.
Or
• To reconnect to your outside caller:
Press the R button.
To enable another handset to
‘listen in’ on your conversation
If you want another person to hear your
call, you can let them listen in on
another handset registered to the same
base station.
Setting up:
Once connected to your caller:
INT
1-6
R
• Press the INT button. Your caller is
put on hold.
• Enter the number 1-6 of the handset
you want.
• When the call is answered press the
SET button.
• Press the RECALL button. You can
speak to your external caller again
and the other handset can now listen
to your conversation.
15
To cancel:
To stop the other handset from hearing
your conversation.
R
• Press the SET button.
• Press the RECALL button.
You can continue talking to your caller
as normal.
The other handset user can stop listening
in at any time either by pressing the
RED PHONE button on their handset or
by replacing it on the base station or
charger.
To broadcast a call
You can let other people listen to your
call by broadcasting it via the base
station loudspeaker.
During your call:
INT
TUV
8
• Press the INT, then the 8 buttons.
Your call will be heard over the
loudspeaker.
• Press the INT and 8 buttons again to
end the broadcast.
• Adjust the loudspeaker volume by
pressing the – and + buttons at the
base station.
16
To make an announcement over the
base station loudspeaker
INT
WXYZ
9
JKL
5
• Press the INT, then 9 buttons.
• Press the 9 button again to switch on
the intercom function and speak.
• Press the 5 button to switch off the
intercom function.
• Press the RED PHONE button to
return to standby.
Quick call transfer
After dialling the other handset, you can
immediately press the RED PHONE button,
or replace the handset on the base and the
call will be transferred straight through.
If the other handset is already engaged, or
does not answer the call within 30 seconds,
the call will be returned to your handset.
Using the memory
to store and dial
numbers
Your Diverse 3016 Classic handset can
store 10 phone numbers, each up to
22 digits long, which can then be speed
dialled. Stored numbers can include
settings made with the ✱ and # buttons.
You can also enter a Pause. (See page
44/45, ‘Using your Diverse 3016 Classic
with a switchboard’.)
To store a number in the memory
The handset must be switched on.
0-9
• Press the SET button.
• Press the MEMORY button.
• Press a digit 0-9. This selects the
memory location under which you want
the number stored. Display shows
the memory location you have chosen.
• Press the OK ( ) button. Enter the
phone number you want to store.
• Press the OK ( ) button to confirm.
You hear a confirmation beep.
• If you want to store another number
press the SET button.
• Press either the
or
arrow to
move to a new memory location.
• Press OK ( ) enter your new number.
• Press the OK ( ) button. You hear a
confirmation beep.
• Press the RED PHONE button to return
to standby.
Please note
If you make a mistake entering a number,
press the
button to delete the last
character.
You can exit any procedure at any time by
pressing the RED PHONE button.
If the memory location is empty, the display
—
shows —
— . If there is a number stored
already, that number will be displayed. If you
do not want to change it, press the OK (
)
button to confirm the number. Then press
the RED PHONE button to return to standby.
To store a number in the memory from
the redial list
0-9
• Press the SET button.
• Press the MEMORY button.
• Press a digit 0-9. This selects the
memory location under which you want
the number to be stored. Display shows
the memory location you have chosen.
• Press the OK ( ) button.
• Press the MEMORY button to
display the number you want from the
redial list.
• Press the MEMORY or SET buttons
under
to scroll to the number
you require.
• Press the OK ( ) button to confirm.
You hear a confirmation beep.
• Press the RED PHONE button to
return to standby.
17
To speed dial a stored number
• Press the MEMORY button. Enter the
memory location of the number you
want, or scroll through the list by
pressing the
buttons until display
shows the number.
• Press the GREEN PHONE button to
dial the number.
To delete all memory numbers
1
•
•
•
•
•
•
•
•
TUV
8
1
Press the SET button
Press the 1 then 8 buttons.
Press the OK ( ) button.
Enter the handset PIN (original
setting 0000).
Press the OK ( ).
Press the 1 button.
Press the OK ( ) button to confirm.
Press the RED PHONE button to
return to standby.
To delete an individual number from
the memory
• Press the SET button.
• Press the MEMORY button.
• Scroll through to the number you
want to delete.
• Press the OK( ) button. The telephone
number flashes.
• Press the
DELETE button.
The number is deleted.
• Press OK ( ), you hear a confirmation
beep.
• You can store a new number or
press RED PHONE button to return to
standby.
18
Using Caller Display
BT’s Caller Display
Setting the date
If you subscribe to Caller Display you can
see who is calling you (on your display).
TUV
0
8
With BT’s Caller Display service, your
Diverse base station receives caller
information which is transmitted over
the BT network.
• Press the SET button.
• Press the 0 button.
• Press the 8 button.
• Press the OK ( ) button.
The current setting is displayed.
If you are using the Classic handset,
the screen shows the caller’s number
(if it has been sent) when the phone
rings.
For example:
08
20 10 99
With the Executive Handset, if you have
stored a name to go with the number in
your handset directory, the name will be
displayed instead.
Information displayed via other
UK networks
If you are connected to a different
network, you will first have to subscribe
to that network's Caller Display service.
Call your network provider for more
information.
Entering the date and time
This enables your handset to display the
date and time calls have been received.
Warning
If the power fails you will have to reset the
date and time.
Year
Month
Day
If you wish to reset the date
• Enter the current day in (dd/mm/yy).
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
Setting the time
0
WXYZ
9
• Press the SET button.
• Press the 0 button.
• Press the 9 button.
• Press the OK ( ) button.
The current setting is displayed and the
current input position flashes. (12 hour
clock only).
To set the date and time
All base station settings are made via the
handset.
19
For example
09
09 -15
Minutes
Hours
If you wish to reset the time
• Enter the current time (hh/mm).
• Press 1 for AM or 2 for PM.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
The date and time must be reset after a
power cut or if the base station has been
disconnected.
Using the Classic handset
When the phone rings, your caller’s
number is displayed.
If the caller has withheld their number,
the display shows _ _ _ __ _ _ _
EXT.
If you call from another handset, the
display shows the handset number
and INT.
NB:
Calls that are ‘Witheld’, Unavailable or
from Overseas are not stored in the calls
list, as there is no telephone number sent
via the network.
To view the calls list
ABC
2
• Press the SET button.
• Press the 2 button. The display quickly
lists the number of new and old calls.
01 03
Old call entries
New call entries
Then it shows the number of the most
recent caller, alternating with the date
and time the call was received.
• Press the SET or MEMORY
buttons to scroll through the calls list.
01 J 22.04 10-47 A
AM or PM
Time
Date
The display shows the
icon to indicate
you have a new call in your Calls List.
Your callers details are stored in a calls
list which holds the last 30 calls. When
the list is full, new calls replace the
oldest ones. You can display, scroll
through and dial the numbers in the
calls list at the touch of a button.
20
This indicates
that the call was
answered when it
was received. (When
in “All Calls” Setting)
Number of calls if
set as unanswered
calls only or number
of the entry for the
“all calls” setting.
• Once you have viewed all your new
calls in your calls list the
icon will
not be displayed.
You can make the following calls
list settings:
1 = Only unanswered calls are
saved.
Or
2 = all incoming calls are saved to
the calls list (original setting).
Warning
Changing your calls list from one setting
to the other will automatically delete any
entries in the current calls list.
To set the calls list to contain all calls
or unanswered calls only
0
✱
1
• Press the UP and DOWN arrows
to scroll through the calls list. When
the number you require is displayed.
• Press the OK ( ) button or the
GREEN PHONE button. The number
displayed is dialled.
To delete the calls list
DEF
3
•
•
•
•
ABC
2
• Press the SET button.
• Press the 0 then the ✱ button.
• Press the OK ( ) button. Display
shows 1 or 2.
• Enter 1 if you want the calls list to
contain details of unanswered calls
only.
Or
• Enter 2 if you want the calls list to
contain details of all calls received.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To dial a number in the calls list
ABC
2
• Press the SET button.
• Press the 2 button. Display shows the
number of the most recent caller and
alternates between showing the
number and the time and day the call
was received.
•
•
•
•
#
1
Press the SET button.
Press the 3 then the # buttons.
Press the OK ( ) button.
Enter the base station PIN (original
setting 0000).
Press the OK ( ) button.
Press the 1 button.
Press the OK ( ) button to confirm.
Press the RED PHONE button to
return to standby.
To delete an individual number from
the calls list
ABC
2
• Press the SET button.
• Press the 2 button. The display shows
the most recent caller and alternates
between showing the number and the
time and day the call was received.
• Press the UP and DOWN arrows
to scroll through the calls list until
the number you want to delete
is displayed.
• Press the DELETE
button and
hold it until the number disappears.
You hear a stuttered confirmation
beep.
21
Using your Diverse 3016
Classic answering machine
As soon as the base station has been
connected, your answering machine is
ready for use.
It comes with a pre-recorded message
“Sorry, there is nobody to take your
call at the moment, so please leave your
message after the tone”. You can use this
outgoing message or record your own.
As well as recording incoming
messages, your Diverse 3016 lets you
record memos for other users (see
page 25).
You can skip backwards and forwards
through your messages and memos and
delete them individually or all together.
You can operate your answering machine
at the base station, or from a registered
handset or from any external phone
provided it is a TouchTone™ telephone.
You will need to set the date and time
if you want your messages to be
announced with the date and time each
one was received. (See pages 19-20).
To switch the answering machine on
and off
• Press the ON/OFF button.
The machine is on when the button
lights up.
• Press the ON/OFF button again to
switch off. The button light goes off.
Or
If you have messages that have not
been played back, the light flashes
intermittently.
Outgoing announcements
As an alternative to the pre-recorded
message, you can record two different
outgoing announcements of your own.
You can also, if you wish, record a
concluding announcement to warn
callers that they have run out of time
for leaving their message.
A typical concluding announcement is
“The maximum time allowed for your
message has been reached. Thank you for
calling”.
Please note
Deleting your own recorded Announcement
will automatically reinstate the original
pre-recorded message in its place.
The pre-recorded message cannot be deleted.
22
Announcement only
To select the announcement message
This is a third outgoing message which
enables you to leave a statement for
callers but does not allow them to leave
a message. A typical Announcement
Only statement is: “Thank you for calling,
please try again later”.
When you are selecting your
announcement message, the answering
machine can be on or off.
Recording and selecting
your outgoing message.
You can choose between the three
different outgoing messages:
• Announcement 1 – allows callers to
leave a message. Lets you add a
concluding statement.
• Announcement 2 - allows callers to
leave a message. Lets you add a
concluding statement.
• Announcement Only – callers cannot
leave a message. This option is also
used with Call Director. See page 33.
Having three options makes it easy to
change between announcements to suit
your needs. For example, if you work
from home, you could have
Announcement 1 for office hours and
Announcement 2 for evenings and
weekends.
To adjust the base station
loudspeaker volume
At the base station:
• Press the – button to lower the sound
or the + button to increase volume.
• The volume setting is stored.
At the base station:
Skip
Stop
Skip
• Press the GREETING button. The voice
tells you the current setting.
• Press the
or
buttons to switch
to the next announcement. The voice
announces the setting.
• Press the STOP button to confirm the
setting.
Skip
Skip
Please note
If you select Announcement only, the
answering machine cannot be switched on.
If already switched on, it switches itself off.
To record an announcement
Set the announcement you want to
record as shown above. You can record
an announcement with or without a
concluding message.
At the base station:
Record
• Press the GREETINGS button.
The voice tells you the current setting.
• Press the RECORD button within
3 seconds. Your handset rings.
At the handset:
• Press the GREEN PHONE button. The
voice says “Recording announcement”
and you will hear a beep to indicate
that you can start recording.
• Record your announcement
through the handset.
23
To delete an outgoing message
Either:
Skip
• Press the RED PHONE button to stop
recording. Your recording is played
back.
Skip
At the base station:
• Press the GREETING button.
The voice tells you the current setting.
• Press the
or
buttons to select
the announcement you wish to delete.
• Press the DELETE button to delete the
announcement.
Skip
Or if you want to add a concluding
statement
Delete
Skip
Stop
• Press the STOP button on the base
station. The voice says “Recording
concluding announcement”.
• Speak your concluding announcement
through the handset.
• Press the STOP button on the base
station to stop recording. Your
outgoing messages are played back.
Recording times
The total recording time available on your
Diverse 3016 answering machine is 15
minutes.
Maximum message length for incoming
and outgoing messages is 2 minutes 50
seconds.
Recording stops automatically if a pause of
longer than 2 seconds is detected.
To hear your outgoing messages
You can play back your outgoing
announcements at any time.
At the base station:
Play
• Press the GREETING button.
The current setting is announced.
• Press the PLAY button. Your outgoing
message is played back.
24
Please note
If you delete your Announcement Only
message, your answering machine cannot
be switched on until you either record a new
one or set one of the other outgoing
messages.
If you delete your own recorded
Announcement 1 or 2, the pre-recorded
message is automatically reinstated.
Mains power failure
If the mains power fails, your outgoing
messages, recorded messages and memos
will be saved. However, you will need to
reset the time and date.
In the event of any mains power
interruption, you must unplug your
Diverse 3016 telephone line cord from the
wall socket, otherwise your other telephones
will not ring. Once power has been
restored, plug your Diverse 3016 cord back
into the telephone wall socket.
To play back your messages from the
base station
When you have new messages the
ON/OFF button flashes to indicate you
have new messages. Your handset
display also shows the following
symbols
NB. The
is only shown if the calls
list is set to “Answer all calls.”
Play
To delete all messages
You can also delete all your messages
when your answering machine is in
standby:
Delete
Stop
Skip
• Press the DELETE button.
• Press the
button within 6 seconds.
The voice says “Press skip back to confirm.”
Skip
• Press the PLAY button. Your new
messages are played first, followed by
any old messages.
During playback you have a number of
options available:
Stop
Skip
Skip
Record
• Press the – or + buttons to adjust the
volume.
• Press the STOP button to stop or
pause playback. Press again to resume.
• Press the
button to skip back to
the beginning of the message.
Or press it twice to skip to the
previous message.
• Press the
to skip forward to the
next message. Or press again to skip
to following messages.
• Press the RECORD button to mark a
message as “new”, ie, unplayed.
• Press the STOP button twice to end
playback.
Skip
Skip
To delete individual messages
You can delete individual messages as
required.
Skip
• Press the DELETE button during
the message you want to delete.
• The message is deleted.
Delete
• Press the PLAY button to begin
playback.
Either
• Press the
button again to confirm.
Your messages are deleted.
Or
• Cancel deletion by pressing the
STOP button. Your answering machine
returns to standby and your messages
are saved.
Skip
Please note
You must play your messages before
you are able to delete them.
To record a memo from the
base station
You can use the handset to record a
memo message for other people using
your Diverse 3016.
Record
Stop
• Press the RECORD button.
The handset rings.
• Press the GREEN PHONE button and
record your memo after the beep.
• To stop recording, either press the
STOP button at the base or the RED
PHONE button on the handset.
Recording will stop automatically if you
pause for longer than 8 seconds when
recording your memo.
25
Operating your answering
machine from a Diverse
handset
You can use any handset registered to
the Diverse 3016 base station.
To switch the answering machine on
and off
INT
WXYZ
9
TUV
8
• Press the INT then the 9 button.
The ON/OFF button flashes at the base
station to show the signal has been
received.
• Press the 8 button to switch on, press
it again to switch off.
• Press the RED PHONE button to return
the handset to standby.
To select the outgoing announcement
INT
WXYZ
9
PQRS
7
DEF
3
1
JKL
5
• Press INT, then 9 then the 7 button.
The voice tells you the current
outgoing announcement.
• Press the 3 button to switch to the
next announcement.
• Press the 1 button to go back to the
previous announcement.
• Press the 5 button to confirm the
setting.
• Press the RED PHONE button to return
the handset to standby.
26
To record an outgoing announcement
INT
WXYZ
9
PQRS
7
MNO
6
JKL
5
• Press INT, then 9, then the 7 button.
The voice tells you the current
outgoing announcement.
• Press the 6 button to start recording
announcement.
• Press the 5 button to record a
concluding announcement if desired.
• Press the 5 button again to stop
recording.
• Press the RED PHONE button to return
the handset to standby.
If you do not want to record a concluding
announcement, you must press the
5 button twice to stop recording.
To play back an announcement
INT
WXYZ
9
PQRS
7
ABC
2
• Press INT, then 9, then the 7 button.
The voice tells you the current
outgoing announcement.
• Press the 2 button to play back the
announcement.
• Press the RED PHONE button to return
the handset to standby.
To delete an announcement
INT
WXYZ
9
PQRS
7
0
• Press INT, then 9, then the 7 button.
The voice tells you the current
outgoing announcement.
• Press the 0 button to delete the
announcement. The pre-recorded
announcement will be reinstated.
• Press the RED PHONE button to return
the handset to standby.
To play back your messages
If there are new messages, the ON/OFF
button on the base station flashes and
appears in your handset display.
NB. The
is only shown if the calls
list is set to “Answer all calls.”
INT
WXYZ
9
2
• Press the 2 button to play your
messages.
To skip forwards and backwards
during playback
DEF
1
• Press the 3 button to skip to the next
message.
• Press the 1 button to play the current
message again.
• To move back several messages, press
the 1 button repeatedly.
To pause during playback
5
• Press the 5 button twice.
To return the handset to standby
To save the current messages as
“new”
This means it will be played with other
new messages, next time you or another
person plays back the messages.
INT
01
New messages.
JKL
5
• Press the RED PHONE button.
Old messages.
3
JKL
ABC
• Press the INT button then the 9 button.
The voice announces the number of
new and old messages. The number of
new and old messages are displayed
on the screen.
04
To stop playback
ABC
2
• Press the 5 button. Playback is paused.
• To continue playback, press the 2
button.
WXYZ
9
ABC
2
DEF
3
1
✱
• Press the INT button, then the 9 button.
• Press the 2 button, your messages are
played.
• If necessary press the 3 button to skip
to the next message or the 1 button to
skip back to the start of the current or
previous messages.
• Press the ✱ button. The message is
saved as a new message.
Voice announces “message is marked
as new.”
• Press the RED PHONE button to return
the handset to standby.
To delete individual messages
INT
WXYZ
9
ABC
2
DEF
3
1
0
• Press the INT button, then the 9 button.
• Press the 2 button, your messages are
played.
• If necessary press the 3 button to skip
to the next message or the 1 button to
skip back to the start of the current or
previous messages.
27
• To delete the current message, press
the 0 button. Voice announces
“message deleted.”
• Press the RED PHONE button to return
the handset to standby.
INT
WXYZ
9
ABC
2
• Press the INT button, then the 9 button.
Display shows the number of new
messages and old messages stored on
your answering machine.
To delete all messages
INT
WXYZ
9
0
1
04
• Press the INT button, then the 9 button.
• Press the 0 button. The voice says,
“Press skip back to confirm”.
• Press the 1 button within 6 seconds.
All messages are deleted.
• Press the RED PHONE button to return
the handset to standby.
To record a memo
INT
WXYZ
9
MNO
6
JKL
5
• Press the INT button then the 9 button.
• Press the 6 button to start recording.
The voice says “Recording memo”.
Speak your memo after the beep.
• To stop recording, press the 5 button
or the RED PHONE button.
Using message playback
with Caller Display
If you have a Caller Display service,
your phone can display the number of
each person who has called, whether
they have left a message or not.
To play messages using the screen
keys
You can use the buttons under the
screen prompts to skip forward and
back through your messages.
OK
28
01
Old messages.
New messages.
• Press the 2 button. The first new
message is played. The caller’s number
(if available) and the date and time
of the call are show alternately on the
display.
• Press the SET button to play the
current message again, or press it
twice to play the previous message.
• Press the MEMORY button to skip to
the next message.
• To dial the number displayed
on the screen, press the GREEN
PHONE button.
The number is dialled.
• To delete the display, press the
DELETE button.
• Press the RED PHONE to return the
handset to standby.
Call screening at the base
station
When the answering machine is
switched on, you can hear incoming
calls over the loudspeaker and decide
whether to answer them or let your
Diverse 3016 take the message.
Please note that when your Diverse 3016
answers a call, you do not hear your
outgoing message over the loudspeaker.
Additional features for your
answering machine
To adjust the number of rings before
incoming calls are answered
You can select the number of rings
from 1-9, before incoming calls are
answered when your machine is
switched on. Or you can press 0 to
select Time Saver (see below) The
standard setting is 4.
WXYZ
9
To speak to your caller
• Press the GREEN PHONE button on
your handset. The answering machine
will stop recording.
To switch call screening on and off
You can prevent incoming callers
messages from being broadcast over
the loudspeaker.
WXYZ
9
GHI
4
0
1
The standard setting is ON, so that
incoming messages can be monitored.
• Press the SET button, then the 9 button.
• Press the 4 button, then the OK ( )
button.
• Press the 0 to switch the setting OFF.
• Press the 1 button to switch the
setting ON.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to return
to standby.
0
1-9
• Press the SET button, then the 9 button.
• Press the 0 button, then the OK ( )
button.
• Press a button between 1-9 to set the
number of rings you want.
(0 = Time Saver)
• Press the OK ( ) button to confirm.
• Press the RED PHONE buttons to
return the handset to standby.
Time saver
Time saver is useful if you ring in from
another phone to see if you have any
new messages.
If you have new messages your Diverse
3016 will answer after 2 rings. If you do
not have any new messages, it will not
answer until 4 rings. This enables you
to hang up before you are connected,
saving you time and money.
29
To adjust the time allowed for
recording messages
To set each message to have a time
announcement
The standard setting is 120 seconds.
The time and date must be set for this
to work, see page 19. Once it has been
set, you can choose to switch the time
and date announcement on and off.
WXYZ
9
1
• Press the SET button, then the 9 button.
• Press the 1 button, then the OK ( )
button.
Select the message length:
• 30 seconds – Press the 1 button
• 60 seconds – Press the 2 button
• 120 seconds – Press the 3 button
• No time limit – Press the 4 button.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to return
to standby.
To pause after message playback
You can set your machine to pause after
playback of each message, giving you
time to take notes. This means that to
play the next message, you must press
the PLAY button at the base station or
2 at the handset.
WXYZ
9
ABC
2
1
0
The standard setting is OFF.
• Press the SET button, then the 9 button.
• Press the 2 button, then the OK ( )
button.
• Press the 1 button to switch the pause
setting ON.
• Press the 0 button to switch the pause
setting OFF.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to return
to standby.
30
WXYZ
9
DEF
3
0
1
The standard setting is ON.
• Press the SET button, then the 9 button.
• Press the 3 button, then the OK ( )
button.
• Press the 0 to switch the time
announcement setting OFF.
• Press the 1 button to switch the time
announcement ON.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to return
to standby.
Remote access
Operating the answering machine from an
outside phone (Touchtone™ phone).
Keeping your messages private
when calling from another phone
Please note that when calling from another
phone, you will need to enter your 4-digit
base station PIN before you can hear your
messages or change the settings. This is a
security measure to prevent others from
unauthorised access to your messages.
You MUST change the base station PIN from
0000 . Keep a record of the new number in
the box provided at the front of this user
guide. For instructions on how to change
the Diverese 3016 Classic base station
PIN code refer to page 34.
Remote access from
another external
TouchtoneTM telephone
#
ABC
2
1
DEF
3
0
✱
• Dial your number. You hear your
announcement.
• Press the # button.
• Enter your 4-digit base station PIN.
The voice announces in the
following order:
Number of messages.
Which announcement message is set.
To switch on your answering machine
from another external telephone
If you go out and forget to switch your
answering machine on, you can switch it
on from another phone.
#
• Dial your number.
• Let the phone ring. After 17 rings, your
Diverse 3016 will automatically answer
the call. The voice says “Please enter
your PIN code”.
• Press the # button. Then Enter
your 4-digit base station PIN.
The answering machine is switched on.
Answering machine status, ON or OFF.
Remaining recording time left.
Whether the time and date has been set.
Menu for operating the machine.
• Press the # to skip these
announcements.
• Press the 2 button to play messages.
• Press 1 to skip backwards.
• Press the 3 button to skip forwards.
• Press the 0 button, then the 1 button
to delete the current message.
• Press the ✱ button, then the 2 button
to play back new messages only.
31
Remote access quick guide
From the Diverse handset:
• Press the INT button.
• Press the 9 button.
From an external telephone:
ABC
1
2
DEF
3
GHI
JKL
MNO
PQRS
TUV
WXYZ
4
7
a
5
8
A
✱
RCL
.
0
6
9
#
PWR
• Dial your phone number.
• Press the # button.
• Enter your base
station PIN code.
1
Skip backwards
2
Play all messages
3
Skip forwards
5
Gives dial tone (Caller Display
customers see separate user guide
for more information)
Stop
6
Record
7
Announcement currently set
8
Answering machine on/off
9
4
32
2
Memo
7
Announcement message
9
Announce over the loudspeaker
#
Help
1
Announcement 1
2
Announcement 2
Set announcement
3
Announcement only
0
Delete
1
Message
✱
7
New
Announcement
#
Help
#
Status/help
2
Play new messages
✱
Mark message “new”
#
Help
Using the Call Director
If you have more than one handset
registered to your 3016 base station, the
Call Director enables a caller to ring a
specific handset.
When the Call Director is switched on,
your callers will hear your announcement
telling them to dial the internal number
for the handset they want. A typical
announcement could be: “Thank you for
calling. Dial 1 for Paul, dial 2 for Jane,
dial 3 for John. Or press the star button to
call all of us”.
When your caller dials the handset
number given, only that handset will ring.
If the handset is not answered after
several rings, then all handsets will ring.
If the answering machine is also switched
on and the call is not answered, your
caller will hear the outgoing message
you have selected to be played and then
be able to leave a message.
Please note
Your answering machine will play the
outgoing message you have set providing it
is Announcement 1 or Announcement 2.
If ‘announcement only’ is set, the answering
machine will not answer the call.
To set the Call Director
DEF
3
GHI
4
DEF
3
• Press the SET button.
• Press the 3, then the 4 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 3 button. This activates the
Call Director function.
• Press OK ( ) to confirm.
• Press the RED PHONE button to return
to standby.
To pick up a call from another
handset
If a call is not answered at the handset
which has been dialled, you can take the
call from another handset.
R
• Press the GREEN PHONE button.
• Press the SET then R buttons. You can
now talk to the caller.
If you do not record your own announcement
telling callers which handset number to dial,
they will hear the pre-recorded message
“Please call subscriber”.
33
Telephone Security
Your Diverse 3016 Classic gives you a variety of ways to
prevent unauthorised use of the phone or handset.
Base station and handset
PIN
As a digital phone system, your Diverse
3016 Classic provides excellent security
against others ‘listening in’ to your calls.
You can also prevent unauthorised use
of the handset(s). To do this you need
to know the PIN numbers.
For extra security we recommend you change
your base station and handset PIN numbers.
The standard setting for both the base
station PIN and handset PIN is 0000.
If you do not wish to change either, you
can use this number for all code and
PIN related functions. Please be aware
that anyone with access to the base
station PIN (and this user guide) has
the potential to change system settings.
If you change your handset PIN, keep a
record of the new number in the box
provided at the front of this user guide.
To change the Diverse 3016 Classic
base station PIN code
This protects your settings and helps
prevent unauthorised handsets using
your system.
The standard setting for the Base
station PIN code is 0000. You can
change this to any 4-digit number.
0
PQRS
7
• Press the SET button.
• Press the 0, then the 7 buttons.
• Press the OK ( ) button.
• Enter the current base station PIN
(original setting 0000).
• Press the OK ( ) button.
• Enter the new four digit code.
• Enter the new code again.
• Press the OK ( ) button to confirm.
You hear a confirmation beep.
The new code is stored.
• Press the RED PHONE button to
return to standby.
You can press the RED PHONE button
at any time during these steps to quit the
procedure.
34
To change the handset PIN (personal
identification number)
The PIN on your handset protects
functions and settings from unauthorised
access.
A handset PIN is necessary in order to:
– reset the memory
– reset to the original settings.
Handset power must be switched to ON.
1
ABC
2
• Press the SET button.
• Press the 1 then the 2 buttons.
• Press the OK ( ) button.
Display shows 12 PIN _ _ _ _
• Enter the current handset PIN
(original setting 0000).
• Press the OK ( ) button.
• Enter the new four digit PIN.
• Enter the new PIN again.
• Press the OK ( ) button to confirm.
You hear a confirmation beep.
The new PIN is stored.
• Press the RED PHONE button to
return to standby.
To switch the handset lock on and off
You can prevent an individual handset
from being used to make all calls except
for 999 and 112 emergency services.
You can still receive incoming calls.
When the phone rings, press the GREEN
PHONE button as normal.
1
0
• Press the SET button.
• Press the 1 button.
• Press the 1 button again.
• Press the OK ( ) button.
• Enter the handset PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 1 button to switch the
telephone handset lock ON.
Or
• Press the 0 button to switch the
telephone handset lock OFF.
• Press the OK ( ) button to confirm
the setting.
• Press the RED PHONE button to
return to standby.
Caution
Do not forget your base station PIN or
handset PIN. Special, expert help is required
if you forget the PIN code. Please contact
the Diverse Helpline on 08457 908070.
Calls are charged at local rates. You may
write down the base station PIN code and
your handset PIN in the space provided in
the front of this book. Note that these
numbers should be kept safe.
35
To switch the base station lock
on and off
You can prevent all external calls via the
base station by locking it. Only 999, 112
emergency services and stored additional
emergency numbers can be dialled
(see page 37).
You can still receive incoming calls.
When the phone rings, press the GREEN
PHONE button as normal.
0
You can prevent any registered handset
from making external calls. The handset
can still be used for:
– making internal calls
– receiving external calls
– dialling 999 and 112 emergency
services numbers
– dialling ‘additional emergency’
numbers which have been stored
(see page 37).
ABC
DEF
2
• Press the SET button.
• Press the 0 button twice.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 2 button to switch the base
station lock ON.
Or
• Press the 0 button to switch the base
station lock OFF.
• Press the OK ( ) button.
• Press the RED PHONE button to
return to standby.
36
To switch external dialling off and on
3
0
1-6
ABC
2
Press the SET button.
Press the 3 button.
Press the 0 button.
Press the OK ( ) button.
Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button. Display shows
the numbers of all handsets registered
to the base station (e.g. 1-6).
• Enter the number of the handset you
want to disable.
• Press the 0 button to stop the handset
from making external calls.
Or
• Press the 2 button to allow the
handset to make external calls again.
• Press the OK ( ) button to confirm
the setting.
• Press the RED PHONE button to
return to standby.
•
•
•
•
•
Emergency numbers
Storing your own additional emergency
numbers
Before call barring has been set, you
can add up to four additional emergency
numbers, each up to 16 digits long.
For example, the doctor’s number, your
partner’s mobile phone or other family
number. You can do this from any
handset registered to the base station.
Emergency services (e.g. 999, 112) and
special numbers can be dialled even if
the telephone is locked. (Nb. this does
not apply if connected to a
switchboard and call barring is set).
To store, change and delete additional
emergency numbers
0
ABC
2
1-4
• Press the SET button.
• Press the 0, then the 2 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
Display shows:
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
My additional emergency
numbers are
1
2
3
4
999 and 112 emergency services
numbers are not affected by any call
barring setting. You will still be able to
dial them. (Nb. this does not apply to
switchboards).
Call barring and
Call enabling
You can bar specific numbers, e.g. all
international calls by barring the
international dial code 00.
Enabling
02 1
You can also specifically set a handset
so that it can only dial certain numbers.
Blank or call number.
Memory location (1-4).
Function number entered
previously.
• Press the MEMORY button if
necessary to scroll to the location you
want (i.e. 1-4).
• Press the OK ( ) button.
• Enter the special number you want.
• Press the
button to delete digits.
Call barring affects all handsets
registered to the base station.
If a barred number is dialled, the phone
hangs up automatically and the barred
number is displayed.
37
You can store up to five numbers as
either barred or specifically enabled
phone numbers. These can be pre-fix
numbers, eg 00 for all international
calls.
Incoming calls are not affected.
Emergency Services 999 and 112 calls
can be made at all times.
From switchboards you can dial:
– The access code ( 9) followed by 112.
Or
– R then 112.
Warning
You cannot dial 9 999 or R 999 from
behind a switchboard when call barring
is set.
Directory for barred/enabled numbers
To: Bar numbers.
Enable handsets to call only
specified numbers.
Create a memory list.
0
1-5
1
• Press the SET button.
• Press the 0 then the 1 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button. Display shows
the first location.
01 1
Blank.
Memory location (1-5).
Function number entered
previously.
• Press the MEMORY button if
necessary to scroll to the location you
want 1-5.
38
• Press the OK ( ) button.
• Enter the number you want to bar,
enable or change. Press the
button
to delete digits.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
NOTE:
The barred or enabled numbers must be
switched on before you can use. See below.
To switch call barring/call enabling
on and off
Once you have set the numbers you
want, you can then switch call
barring/enabling on or off at any time
(see below). You can do this from any
handset registered to the base station.
0
1
DEF
3
0
• Press the SET button.
• Press the 0 button twice.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press 1 to bar the numbers you have
stored.
3 to enable handsets to dial
only the numbers stored
0 to switch call barring/call
enabling off.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
Additional features
Your Diverse 3016 Classic has many
useful features which can be programmed
to best suit the way you wish to use
your phone.
To adjust the melody of the handset
ringer
Adjusting volumes and
tones
• Press the SET button.
• Press the 6 button. You hear the
current melody.
• Press a button 0-9 until you hear the
melody you want.
• Press the OK ( ) button to confirm.
It is possible to set and adjust the various
tones emitted by your Diverse 3016
Classic base station and your handset.
To adjust the ringer volume in the
handset
You can choose from 5 levels or the
‘crescendo' ring that increases in
volume.
JKL
5
1-6
• Press the SET button.
• Press the 5 button. You will hear the
current ringer volume.
• Use the keypad to enter the setting
you want:
Volume =1-5 (1 is the lowest).
Crescendo = 6.
• Press the OK ( ) button to confirm.
There are 10 levels.
MNO
6
0-9
Adjusting the ear piece volume
The volume of received calls can be set
to three different levels, ranging from
normal to loud. (Ear piece volume can
also be adjusted during a call.)
To set the volume:
1
0
1-3
• Press the SET button.
• Press the 1 then the 0 buttons.
• Press the OK ( ) button. The current
setting is displayed.
• Press 1 for normal volume.
• Press 2 for louder.
• Press 3 for loudest.
• Press the OK ( ) button.
• Press the RED PHONE button to
return to standby (do not press this
button during a call).
39
To adjust the ringer volume in the
base station
To switch the confirmation tones on
and off
You can choose the ‘crescendo’ ring that
gradually increases in volume, plus 5
additional levels: 1 = lowest; 5 = loudest;
and 0 is off.
Whenever you confirm a new setting,
your handset gives a long confirmation
beep. You can switch these beeps on
and off.
0
JKL
5
0-6
• Press the SET button.
• Press the 0 button.
• Press the 5 button.
• Press the OK ( ) button. The ringer
sounds and the current setting is
displayed.
• Use the keypad to enter the setting
you want:
Volume =1-5 (1 is the lowest).
Crescendo = 6.
Off = 0.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To adjust the melody of the base
ringer
There are 10 levels.
0
MNO
6
0-9
• Press the SET button.
• Press the 0 button.
• Press the 6 button.
• Press the OK ( ) button.
You hear the current melody and the
display shows the current setting.
• Press a button 0-9 until you hear the
melody you want.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
40
1
DEF
3
0
1
• Press the SET button.
• Press the 1, then the 3 buttons.
• Press the OK ( ) button.
• Press 0 to switch the tones off.
Or
• Press 1 to switch the tones on.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To switch the handset button beeps
on and off
Whenever you press a button on the
phone you hear a beep. You can switch
these beeps on and off.
1
GHI
4
0
1
• Press the SET button.
• Press the 1, then the 4 buttons.
• Press the OK ( ) button.
• Press 0 to switch the beeps off.
Or
• Press 1 to switch the beeps on.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To switch music on hold on or off
When you have a caller on hold you can
choose to let that person listen to music
while they are waiting for you to return
to them.
DEF
GHI
0
1
3
4
• Press the SET button.
• Press the 4 button.
• Press the 3 button.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 1 button to switch the
music ON.
Or
• Press the 0 button to switch the
music OFF.
• Press the OK ( ) button to confirm
the setting.
• Press the RED PHONE button to
return to standby.
To switch the battery warning beep on
and off
When the batteries are low, you will
hear a warning beep. You can turn this
beep on and off.
To switch the base station number in
the handset display on and off
When set up, the currently active base
station is displayed when the handset is
in standby, eg –1–. This can be useful if
you are using more than one base
station.
1
1
5
0
6
0
1
• Press the SET button.
• Press the 1, then the 6 buttons.
• Press the OK ( ) button.
• Press 0 to switch the base station
display off.
Or
• Press 1 to switch the base station
display on.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To switch auto talk on and off
When the handset is slotted into the
base station, you can answer a call just
by picking up the handset. If you switch
this setting off, you will always have to
press the GREEN PHONE button to
answer a call.
1
JKL
MNO
PQRS
7
0
1
ABC
2
• Press the SET button.
• Press the 1, then the 5 buttons.
• Press the OK ( ) button.
• Press 0 to switch the beep off.
Or
• Press 1 to switch the beep on.
Or
• Press 2 to hear the warning beep only
during a call.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
• Press the SET button.
• Press the 1, then the 7 buttons.
• Press the OK ( ) button.
• Press 0 to switch auto talk off.
Or
• Press 1 to switch auto talk on.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
41
To reset your Diverse 3016 Classic
base station to the original settings
DEF
3
To reset the handset to its original
settings
0
#
1
• Press the SET button.
• Press the 3 then the # buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 0 button.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
8
0
• Press the SET button.
• Press the 1 then the 8 buttons.
• Press the OK ( ) button.
• Enter the handset PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 0 button.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
This will reset:
This will reset:
Ringer volume
5
– Handset earpiece volume to
Ring tone
1
– Auto green phone to
ON.
– Button beeps to
ON.
– Battery warning beep to
ON.
– Confirmation beep to
ON.
– Base station on-screen
display to
OFF.
Switch base lock, and
disable/enable call
numbers
OFF.
Number for
disabling/enabling
DELETED
Stored emergency
numbers
DELETED
Dialling mode
DTMF
Pause after picking up
line/dial-out code
Calls list
Answering
machine
message
3 seconds
Answer all calls
Greeting reset to
preset recording
It will also delete the caller display list.
This will NOT reset:
– The base station PIN.
– Handset registration settings.
42
TUV
1.
– Handset ringer volume to
5.
– Handset ringer tone
1.
– Ring priority
OFF.
It will delete:
– Numbers stored in the speed dial
memory.
– Numbers in the redial memory.
This will NOT reset:
– The handset PIN.
– Registration to the base station.
Call allocation
If you have registered additional
handsets with your Diverse 3016 Classic
base station you can specify the way you
wish the phones to ring.
Group ringing
Your Diverse 3016 Classic will ring all
handsets registered to its base whenever
there is an incoming call. This is called
group ringing.
Ring priority
Your Diverse 3016 Classic can be set so
that an incoming call will ring first at a
preferred handset. If there is no answer,
the call will revert to all other handsets.
This is called ring priority. Your Diverse
3016 Classic is preset for group ringing.
To set which handset will receive
ring priority
Once you have set your Diverse 3016
Classic to ring priority, you can select
the handset you want to ring first.
To change between ring priority and
group ringing
DEF
3
DEF
3
1-6
• Press the SET button.
• Press the 3 button twice.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Enter the number of handset you want
to ring first, e.g. 1-6
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
2
1
ABC
2
• Press the SET button.
• Press the 3, then the 2 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press the 1 button to set group
ringing.
Or
• Press the 2 button to set ring priority.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To set the number of rings on ring
priority
You can specify the number of rings
your selected handset can have before
an incoming call reverts to all available
handsets.
DEF
The handset registered with the base
station as 1, is automatically the priority
handset and will ring first unless you
specify another handset.
ABC
3
GHI
4
2-9
• Press the SET button.
• Press the 3, then the 4 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Press a number button between 2-9
to set the number of rings you want.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
43
Using your Diverse 3016
Classic with a switchboard
Your Diverse 3016 Classic can be
connected to compatible switchboards.
If in doubt please contact your
switchboard supplier.
Setting to Tone or Pulse
dialling
Your Diverse 3016 Classic is pre-set to
TONE dialling – you will hear a tone
beep each time you dial a number.
Tone dialling is suitable for all modern
digital exchanges. If you cannot make
a call with TONE dialling, you may need
to switch to PULSE dialling.
3
JKL
5
GHI
4
• Press the SET button.
• Press the 3 then 5 buttons.
• Press the OK ( ) button.
• Enter the current base station PIN
(original setting 0000).
• Press the OK ( ) button.
• Press the 4 button.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
NOTE:
While you are in pulse dialling it is possible
to send tone signals (e.g. electronic
banking) by pressing the ✱ button. When
you finish the call you automatically revert
to pulse dialling.
44
DEF
3
JKL
5
1
• Press the SET button.
• Press the 3, then 5 buttons.
• Press the OK ( ) button.
• Enter the current base station PIN
(original setting 0000).
• Press the OK ( ) button.
• Press the 1 button to set Tone with
fixed flash time.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
Entering access codes
To set PULSE dialling
DEF
To re-set to TONE dialling
When connected to a switchboard, an
access code must be dialled to get an
outside line on your Diverse 3016 Classic.
The dial out code must be entered
whenever you are storing numbers in
your Diverse 3016 Classic’s memory,
eg, speed dial numbers, additional
emergency numbers (when using call
barring), and network provider prefix
numbers.
Warning
If call barring is set you can only dial
9 112 or R 112 in an emergency,
and not 9 999 or R 999. See page 38.
To insert an access code
This means the access code will be
automatically dialled before any number
stored in the Caller Display calls list.
GHI
4
0
• Press the SET button.
• Press the 4, then the 0 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Enter the access code for your
switchboard (this can be up to 3 digits).
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
To set the access pause
You can change the length of a pause
before the dial tone commences. The
standard setting is for a three second
pause.
GHI
4
1
1-4
• Press the SET button.
• Press the 4, then the 1 buttons.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Enter the length of pause required by
your switchboard:
1 for 1 second.
2 for 2 seconds.
3 for 3 seconds.
4 for 6 seconds.
• Press the OK ( ) button to confirm.
• Press the RED PHONE button to
return to standby.
45
Registering a new
Diverse 3000 Handset with
the base station
Up to six handsets can be registered and
operated from the Diverse 3016 Classic
base station. The system allows you to
make internal intercom calls between
two handsets while a third is making an
external call.
Each additional handset you purchase
must be registered at the base station.
If you are registering a Diverse 3000
Executive Handset follow the instructions
in the Diverse 3000 Executive Handset
user guide.
To register a Diverse Classic 3000
handset
At the handset:
INT
✱
1-4
• Press the SET button.
• Press the INT button.
• Press the ✱ button. The base station
numbers are displayed.
• Enter the number of the base station
you want 1-4.
(Enter 1 for the base station 1 when
registering for the first time. When
registering the handset at additional
base stations, enter 2, 3 or 4 as
necessary.)
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
46
• Press the OK ( ) button.
The
flashes.
At the base station:
• Press and hold down the button on
the base station (for about 10 seconds)
until you hear the tone.
At the handset:
Display shows the handset numbers
available, eg – 2, 3, 4, 5, 6.
N.B. There is a small delay before these
numbers are displayed on the screen.
Select and enter one of these numbers.
This is now the handset’s internal
number and it is registered with the
base station. The
stops flashing
To de-register a handset
At the handset:
DEF
3
MNO
6
1-6
• Press the SET button.
• Press the 3 button.
• Press the 6 button.
• Press the OK ( ) button.
• Enter the base station PIN (original
setting 0000).
• Press the OK ( ) button.
• Enter the number of the handset to
be de-registered e.g. 1-6 (number is
deleted).
• Press the OK ( ) button to confirm.
• Press the RED PHONE button.
If you are experiencing problems, please call
the Diverse Helpline on 08457 908070.
NOTE:
Additional handsets can only be deregistered from the base station that they
are locked onto at the time.
47
Using multiple base
stations and handsets
It is possible to build your Diverse 3016
Classic into a much larger phone system
with the addition of up to 3 extra base
stations.
When planning to use a handset at more
than one base station, it is recommended
that you:
• Assign a number to each base station,
from 1 to 4.
• Number each handset (1 to 6)
registered at each base station.
• Register the handsets at base station 2
(and 3 and 4 if used) in the same order
as used for base station 1.
• Activate the display of the base station
numbers on each handset, as shown on
the next page.
If you move out of range of the displayed
base station, and within range of another
base station, your radio link will be
automatically set up (provided your handset
has been registered with the new base
station.)
If, however, you move out of range of the
displayed base station, and within range of
another base station during a call you will
lose your call connection.
The handset display shows you if the
handset is located within range of a
registered base station. If the
symbol
f lashes continuously, it means the handset
is not within range of a registered base
station. If the
symbol is not f lashing,
you are in range.
48
Using multiple base
stations and handsets
When the handset has been registered
at two or more base stations (see ‘To
register a handset’ page 46), you can
choose between three options:
You can use up to six handsets on each
Diverse base station and up to four base
stations with your Diverse handset.
The handset supplied with your first
base station is already registered as
handset 1 and your first base station is
base station 1.
This procedure may vary if you are linking
to a Diverse 2-Line or Diverse ISDN.
Please refer to the user guides for these base
stations for the correct procedure.
1. Set your handset to automatic base
selection
Your handset is pre-set to automatic
base selection.
If you are moving around, and likely to
lose contact with your base station, your
handset can be made to automatically
switch to the best available base station.
This means that if you are in an area
where the signals of two base stations
overlap, your handset will select the
strongest signal.
INT
0
• Press the SET button.
• Press the INT button.
• Press 0 to set automatic base selection.
• Press the OK ( ) button.
• Press the RED PHONE button to
return to standby.
Please note that you cannot move between
base stations whilst a call is in progress. If
you attempt to do so, your will lose your
connection.
2. To set your handset to priority base
station selection
This setting tells your handset to search
for a specified base signal for 30 seconds.
If the signal cannot be found, the handset
reverts to automatic selection of the
base with the best signal. This setting is
recommended where there is an overlap
between two or three base stations.
INT
1
• Press the OK ( ) button.
• Press the RED PHONE button to
return to standby.
3. To set your handset to fixed base
selection
This setting prevents your handset from
linking up with any base station other
than the one you have set.
INT
1
• Press the SET button.
• Press the INT button.
• Enter the fixed base station number
once, eg, 1.
• Press the OK ( ) button.
• Press the RED PHONE button to
return to standby.
If you are in an area where base station
signals overlap it is best to specify the base/
telephone line you operate through. In this
case you change automatic base selection to
manual selection (with an automatic
search default), see opposite.
If your handset is taken out of range, switch
it off, move back into base station range,
and then switch on again. This will speed
up re-registration to the base signal.
1
• Press the SET button.
• Press the INT button.
• Enter the priority base station number
twice, eg. 1, 1.
49
Maintenance
General cleaning
Simply clean the handset and base station
with a damp (not wet) cloth or antistatic
wipe. Never use a dry cloth as this may
cause a static shock. Never spray
cleaning fluid directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your
Diverse 3016 Classic base station or
handset you should contact the Diverse
Helpline on 08457 908070. Calls are
charged at local rates. If the problem is
not remedied, you will be advised to
contact your original point of purchase.
Some suppliers offer extended warranty
schemes for cover outside the initial
12-month period. Please ask them for
details.
Please note that consumables
(e.g. batteries) are not covered by the
12 month warranty.
Outside the warranty period
If your Diverse 3016 Classic needs
repair after the warranty period has
ended, the repair must meet the
approval requirements for connection to
the telephone network. We recommend
that you call the Diverse Helpline on
08457 908070 and ask for details of our
recommended repair agents.
50
If you have to return your
Diverse 3016 Classic
Pack the base station and handset
securely, preferably in the original
packing. All parts must be returned,
including line cords, power supply unit
and original batteries. We cannot take
responsibility for goods damaged in
transit.
Help
Your Diverse 3016 Classic has been
designed to be easy to use. If you should
experience a problem, please check the
following points.
Emergency calls
The emergency services can be contacted in
the UK by dialling 999, or 112 in any
country that is a member of the European
Community.
If your Diverse 3016 Classic is connected to
a switchboard, you may have to dial access
number 9 or R before 112 or 999 to
contact the emergency services. (See page
38). Some switchboards cannot dial out
during a power failure.
Nb. 9 999 or R 999 cannot be dialled
from behind a switchboard when call
barring is set.
Fully charged batteries do not
indicate full power when put into
a handset
When you replace handset batteries with
ones that have been fully charged, the
battery indicator will not show full until
the next charge cycle has been completed.
Charge the handset until the batteries
register full again. From then on the
display will be correct.
Battery performance
After charging your Diverse 3016 Classic
for the first time, subsequent charging time
for the handset batteries is approximately
4-5 hours. Batteries and case may become
warm during charging. This is normal and
not dangerous.
Under ideal conditions, the handset batteries
should give about 7 hours green phonetime
or 60 hours standby on a single charge.
However, new NiCad batteries do not reach
their full capacity until they have been in
normal use for several days.
Please note that the lifespan of NiCad
rechargeable batteries depends on how
heavily they are used. However, over time,
their capacity to recharge will begin to
diminish and they will eventually need
replacing.
Replacing handset batteries
After a time, you may find that the
handset batteries are running out of
charge more quickly. This is a standard
sign of wear and the batteries will need
replacing.
Use only AA size, approved rechargeable
batteries in the handset. Any other types
may cause irreparable damage.
Never use conventional alkaline
batteries.
For a list of approved batteries, see page 8.
Batteries are available from the Diverse
Helpline on 08457 908070 or your local
BT shop.
Do not immerse batteries in water or throw
them into fire, or dispose of them with
ordinary domestic refuse. To charge the
batteries place the handset on its base station.
51
BT accepts no responsibility for
damage caused to your Diverse 3016
Classic handset by the use of nonapproved batteries.
No display appears
Is the handset switched on?
The battery may be flat or dead. Recharge
or replace the battery.
No dial tone
Is the telephone line cord plugged into
the phone socket and the base station?
The base station or handset does
not ring
The ringer volume may be set too low,
or switched off at the base station. To
adjust the ringer volume at the handset
or base station, see pages 39 or 40
respectively.
Is the telephone line cord connected
correctly? See page 9.
Can’t get through, even though a
dialling tone can be heard
If other handsets are registered on the
base, the outside line may already be in
use. Wait until the call is finished and
try again.
You may be set to the wrong signalling
method. To change between TONE and
PULSE dialling, see ‘Connected to a
switchboard’, page 44.
The
symbol is flashing or you
cannot link up with the base station
Handset beeps
Is the handset registered with the base
station? To register the handset, see
page 46. Is the power cable connected at
the base and the power switched on at
the wall socket?
If you press the GREEN PHONE button
whilst
is flashing, you will hear four short
Please note:
If you go out of range of a base station for
a long time while your handset is switched
ON, it may take more than 20 minutes to
‘find’ the base station again when you
come back within range. However, by
simply switching the handset OFF for a
moment, and then ON again, it will find
the base station within a few seconds.
52
beeps from the handset.
Are the handset batteries low? You will
hear a beep every 30 seconds.
If
is flashing?
You will hear four short beeps when you
press the PHONE button. Check you are
still in range of your base station.
Buzzing noise on my
Radio/TV/Answering Machine/PC
Diverse is too close and is causing
interference. Move it further away.
If you are still experiencing difficulty,
please call the Diverse Helpline on
08457 908070.
Answering machine
Answering machine reports an invalid
PIN when you try to operate it from
another phone
You may have made a mistake. Try
again.
Your machine will not respond to the
PIN 0000. You must set a different PIN
to ensure secure access. See page 34.
Answering machine will not record
Memory is full. You will need to delete
messages.
The answering machine is on, but
does not record messages or allow
call screening.
It is compressing messages. Wait 3-5
minutes.
When connected to a
switchboard
You can’t get a connection or you get
the wrong connection after speed
dialling
Have you entered a pause after the
access code? See page 44.
Check you have selected the correct
dialling mode. See page 44.
53
Technical information
Environment
Your Diverse 3016 Classic should be kept
free of dust, moisture, high temperature,
vibration and should not be exposed to
direct sunlight. Do not stand it on carpets
or other surfaces which generate fibres
or place it in locations which prevent the
free flow of air over its surfaces.
Warning
The apparatus is only designed to be operated
in a normal office or domestic environment
where the relative humidity does not exceed
75%. It should not be used in bathrooms or
near water.
If the power fails
This equipment is not designed for
making emergency calls when the power
fails. Alternative arrangements should be
made for access to emergency services.
How many phones can you have?
All items of telephone equipment have a
Ringer Equivalence Number (REN),
which is used to calculate the number of
items that may be connected to any one
telephone line. The Diverse 3016 Classic
has a REN of 1. Any other instrument
provided by BT may be assumed to
have a REN of 1 unless stated
otherwise. A total REN of 4 is allowed.
(For example: if Diverse 3016 Classic is
used in conjunction with three extension
telephones, each with a REN of 1, the
total REN is 4.)
54
Please note: All additional Diverse handsets
have a REN of 0 and therefore if you have
six handsets registered to a Diverse 3016
base station then the REN No = 1
Approval
Connection to the BT telephone network.
Diverse 3016 Classic is fully approved for
connection to the BT network provided
it is used according to the instructions
in this guide. The telephone lines must
provide Loop Disconnect (Pulse) or
Multi-frequency (Touch Tone) dialling
capabilities.
It may be connected to Direct Exchange
Lines and switchboards (PBXs) with
new plan (plug and socket) arrangements.
It may not be connected to shared
service (party line) installations.
Connecting to switchboards.
Diverse 3016 Classic is only approved
for use with a compatible switchboard
including those which do not provide
secondary proceed indication. If you do
have a compatible switchboard, it
cannot be guaranteed that the telephone
will operate correctly under all possible
conditions of connection.
Generally Diverse 3016 Classic can be
connected to any switchboard where a
simple modern telephone can be used
to make and receive calls. Diverse 3016
Classic is suitable for connection to
switchboards which return secondary
proceed indication.
Technical specification
Standard
DECT, GAP
Number of channels
120 duplex channels
Radio frequency range
1880 MHz to 1900 MHz
Duplex method
Time-division multiplexing. 10 ms frame length
Channel grid
1728 kHz
Bit rate
1152 kbit/s
Modulation
GFSK
Voice coding
32 kbit/s ADPCM
Transmitted power
10 mW, average output per channel
Range (in ideal conditions)
UP TO 300 METERS OUTDOORS
UP TO 50 METERS IN BUILDINGS
Power supply
Base station 220/230 V –/ 50 Hz (AC adaptor)
Power consumption base station
Standby: approx. 3 W
Call mode: approx. 5 W
Operating time, mobile station
(with fully charged battery)
Standby: up to 60 hours
Phone in use: Up to 7 hours
Permitted ambient conditions
for operation (maximum)
+5˚C to 45˚C
20% to 75% rel. humidity
Permitted storage temperature
–10˚C to +60˚C
Signaling method
Pulse/DTMF
Signal key function
Earth Recall/Timed Break Recall
Base station dimensions (mm)
Approx. 119 x 138 x 51 (L x W x H)
Handset dimensions (mm)
Approx. 160 x 29 x 53 (L x W x H)
Weight
Base station: 210g
Handset: 165g
Charging time in base station
Approx. 5 hours
Cable lengths
Telephone line approx. 3m
Power cable approx. 3m
Connecting plug
BT-plug TSV 6/4 (telephone line cord)
TSV 6/4 (power cable)
BT-plug (power adaptor)
55
Index
Access codes
44
insert access code
set access pause
Additional features
Announcement
loudspeaker
outgoing
playback
record
record using diverse handset
select
time
Answering machine
help
45
39
16
22
26
23
26
26
30
53
number of rings
29
on/off
outgoing announcement
pause after message playback
playback
recording time
time announcement
22
time saver
29
Approval
Auto talk on/off
Automatic base selections
Barred numbers
Base station
lock on/off
PIN
reset
Batteries
approval
charging
56
45
23
30
25
30
30
54
41
49
37-38
36
34
42
8
10, 51
installing
low warning
performance
replacing
warning
warning beeps
Broadcast a call
Building up a phone system
Call allocation
group ringing
number of rings
ring priority
Call barring
Call Director
Call enabling
Caller display
Calls list
delete calls list
delete individual number
dial
set
view
Calls
end a call
external
holding
internal
making
receiving
redial
screening
transferring
Call timer
9
10
10, 51
10, 51
8
10
16
7
43
43
43
37-38
33
37-38
13, 19
21
21
21
21
20
12
12
15
14
12
13, 14
13
29
15
13
Cleaning
Confirmation tones
Date
Delete
all memory numbers
all messages
calls list
individual messages
individual number from
the calls list
individual number from
the memory
outgoing message
redial memory
Emergency numbers
change
delete
store
Ending calls
External calls
External dialling on/off
Fixed base selection
Handset
base selections
button beeps on/off
confirmation tones on/off
de-register
display (quick reference)
lock on/off
melody
on/off modes
PIN
register
reset
settings (Quick Guide)
volume
Help
Holding calls
8, 50
40
19
18
25
21
25
21
18
24
13
37, 51
37
37
37
12
12
36
49
49
40
40
47
5
35
39
12
35
46
42
4
39
51 - 53
15
Internal calls
14
to all handsets
15
to another handset
14
receive
14
Listening in
15
Maintenance
50
Making calls
12
Memory numbers
delete all
18
delete individual number
18
speed dial
18
store
17
Music on hold – on/off
41
Multiple base stations & handsets
48
On hold
15
outgoing announcement
22
Page a handset
14
PIN
34
change base station
34
change handset
35
Power adaptor
9
Power cable
9
Power fails
24, 54
Power socket
9
Priority base selection
49
Pulse dialling
44
Quick guide (handset settings)
4
Quick reference answering machine 6
Quick reference handset display
5
Receiving calls
13, 14
Recording
announcement
23
memo
25
times
24
Redial
13, 17
any of last five external numbers 13
last external number
13
REN (Ringer Equivalence Number) 54
57
Registering
46
de-register handset
47
handset with base station
46
Remote access
31
from external telephone
Quick Guide
32
switch on answering machine
31
Reset
base station
42
handset
42
Returning your Diverse 3016 Classic 50
Secrecy
14
Security
34-38
base station lock
36
base station PIN
34
external dialling on/off
36
handset lock
35
handset PIN
34 - 35
Service
50
Setting up
8
Speed dial
stored number
18
Store a number
in the memory
17
in the memory from redial list
17
Switchboard
44-45, 53
Technical information
54
Technical specification
55
Telephone line cord
11
Telephone security
34-38
Time
19-20
Time saver
29
Tone dialling
44
Transferring calls
14, 15
Volume
base station loudspeaker
23
base station melody
40
base station ringer
40
earpiece
handset ringer
handset melody
Warning
Warranty
39
39
39
8, 11
50
58
Offices in Europe, North America,
Japan and Asia Pacific.
The Telecommunications services described in this
publication are subject to availability and may be
modified from time to time. Services and equipment are
provided subject to British Telecommunications plc’s
respective standard conditions of contract. Nothing in
this publication forms any part of any contract.
TouchtoneTM is a registered trade mark of
British Telecommunications plc in the UK.
© British Telecommunications plc 1999.
Registered Office: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
Printed in Germany. Issue No.1 (12/99) 1.
Designed by The Art & Design Partnership Limited.
Order no. A31008- G3015-P001-1-7619
CE compliant to 89/336/EEC
(EMC Directive) & 73/23/EEC (Low
Voltage Directive)
APPROVED for connection to
telecommunication systems specified
in the instructions for use subject to
the conditions set out in them
610354
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