quick start guide

quick start guide
QUICK START GUIDE
AW Gateway
SYSTEM REQUIREMENTS AND LIMITATIONS
Windows: : Microsoft® Windows® XP with SP3, Microsoft® Windows® 7 with
SP1, Windows 8, Windows 8.1 or above, 50 MB of available hard-disk space for
installation. LAN connection.
Mac OS: Mac OS X Lion v10.7, Mac OS X Mountain Lion v10.8, Mac OS X
Mavericks v10.9 or above, 50 MB of available hard-disk space for installation.
LAN connection.
OVERVIEW
AW Gateway acts as a gateway between any single TCP connection device like Di-VentiX II,
Eikos, Pulse as well as the Midra™ switchers and one or more event controllers. With
AW Gateway, you can connect simultaneously up to 5 interfaces (Remote Control Software,
Remote Control Keypad, AMX/Crestron drivers, …) to one single Analog Way switcher.
QUICK INSTALL AND SETUP
• Installing AW Gateway on Windows
Download the latest version of the AW Gateway installer for Windows (the file name is
SetupAWGateway_<version>.exe). Double-clicking this file will launch the installer that
will install AW Gateway on your system.
• Installing AW Gateway on Mac OS X
Download the latest version of the AW Gateway installer for Mac OS X (the file name is
SetupAWGateway_<version>.pkg). Double-clicking this file will launch the installer that
will install AW Gateway on your system.
• Configuring AW Gateway
Start the AW Gateway application by clicking the corresponding icon. Enter the local
TCP port number on which to listen for incoming connections (default is 10500). When
ready, click Start to start listening for incoming connections. If the server has been
started successfully, the application displays Started – Connections 0/5.
Enter the IP address of the Analog Way switcher you want to connect as well as the
corresponding TCP port number (default is 10500). Make sure your firewall is opened
for the entered port number. When ready, click Connect to attempt a connection to the
remote host. If the connection is successful, the application displays Connected.
If you would like for AW Gateway to start each
time your system starts, you can check the box
Open the application automatically on Startup.
If you would like for AW Gateway to start
listening for incoming connections and connect
automatically the Analog Way switcher
each time the application starts (or when it
gets disconnected), you can check the box
Automatically start the server and connect the
device.
If you would like for AW Gateway to start
minimized to tray, you can check the box Start
minimized to tray.
To terminate the program, choose Quit in the context menu of the
system tray entry.
RUNNING AW GATEWAY
Once the server started and a connection to the Analog Way switcher established, you can
start connecting one or more event controllers to the AW Gateway service. Each controller
will have to connect AW Gateway using the IP address of the computer running the
AW Gateway application (and not the Analog Way switcher directly as usual). When a new
incoming connection is accepted by AW Gateway, the application automatically displays
the total number of connections currently serviced.
DIAGRAM
Example #1: A SmartMatriX² controlled simultaneously by a RCS², a RK-350 and a third
party application (AMX/Creston drivers).
Example #2: A SmartMatriX² controlled simultaneously by two RCS².
TROUBLESHOOTING AW GATEWAY
The most common problems encountered when using the AW Gateway software are related to the IP address configuration of all of the connected machines. Please have the IP addresses of the device, the computer running the AW Gateway software, and each controller
available when requesting support.
Please attach the application log file to your email. This log file can be found here:
For Windows® XP:
C:\Documents and Settings\[user]\Application Data\AWGateway\AWGateway_Log.txt
For Windows® 7 or above:
C:\Users\[user]\AppData\Local\AWGateway\AWGateway_Log.txt
Note: If you can’t locate the log file, the AppData folder may not be visible.
To make this folder visible, check the Folder Options settings for the [User] folder. Click
Organize, and then click Folder and search options. Click the View tab. Make sure that Show
hidden files, folders, and drives is selected.
For Mac OS X:
/Users/[user]/Library/Application Support/AWGateway/AWGateway_Log.txt
Note: If you can’t locate the log file, your Library folder may be hidden. Open Finder.
To make your Library folder visible, press and hold the “option” key while you click the
Go menu. The Library folder displays. Still holding down the “option” key, click Library to
display the contents of the Library folder.
GERMANY
UNITED KINGDOM
RMANY
GDOM
FRANCE
CONTACT INFORMATION
FRANCE
ITALY
UNITED STATES
ITALY
SINGAPORE
SINGAPORE
GERMANY
UNITED KINGDOM
ORE
FRANCE
ITALY
UNITED STATES
SINGAPORE
The Americas
Europe, Middle East & Africa
Asia Pacific
Analog Way SAS - Headquarters
Tel.: +33 (0)1 81 89 08 60
Fax: +33 (0)1 57 19 04 54
2/4 rue Georges Besse
92160 Antony
FRANCE
Analog Way Inc.
Tel.: +1 212 269 1902
Fax: +1 212 269 1943
299 Broadway, Suite 1620
New York, NY 10007
USA
Sales/General information:
[email protected]
Sales/General information:
[email protected]
Analog Way Pte Ltd
Tel.: +65 6292 5800
Fax: +65 6292 5205
152 Beach Road
#15-03 Gateway East
SINGAPORE 189721
Sales/General information:
[email protected]
Technical support:
[email protected]
Tel.: +33 (0)1 81 89 08 76
Technical support:
[email protected]
Technical support:
[email protected]
05/06/2014
AW-GATEWAY - QSG
Was this manual useful for you? yes no
Thank you for your participation!

* Your assessment is very important for improving the work of artificial intelligence, which forms the content of this project

Download PDF

advertisement