user manual - Custom Spa
USER MANUAL
KPM180H
TK180
CUSTOM S.p.A.
Via Berettine 2/B
43010 Fontevivo (PARMA) - Italy
Tel. : +39 0521-680111
Fax : +39 0521-610701
http: www.custom.biz
Customer Service Department:
Email : [email protected]
© 2017 CUSTOM S.p.A. – Italy.
All rights reserved. Total or partial reproduction of
this manual in whatever form, whether by printed
or electronic means, is forbidden. While guaranteeing that the information contained in it has been
carefully checked, CUSTOM S.p.A. and other
entities utilized in the realization of this manual
bear no responsibility for how the manual is used.
Information regarding any errors found in it or
suggestions on how it could be improved are
appreciated. Since products are subject to continuous check and improvement, CUSTOM S.p.A.
reserves the right to make changes in information
contained in this manual without prior notii cation.
The pre-installed multimedia contents are protected from Copyright CUSTOM S.p.A. Other
company and product names mentioned herein
may be trademarks of their respective companies.
Mention of third-party products is for informational purposes only and constitutes neither an
endorsement nor a recommendation. CUSTOM
S.p.A. assumes no responsibility with regard to
the performance or use of these products.
THE IMAGES USED IN THIS MANUAL ARE USED AS AN ILLUSTRATIVE EXAMPLES. THEY COULDN’T
REPRODUCE THE DESCRIBED
MODEL FAITHFULLY.
UNLESS OTHERWISE SPECIFIED,
THE INFORMATION GIVEN IN THIS
MANUAL
ARE REFERRED TO ALL MODELS
IN PRODUCTION AT THE ISSUE
DATE OF THIS DOCUMENT.
GENERAL INSTRUCTIONS
CUSTOM S.p.A. declines all responsibility for
accidents or damage to persons or property
occurring as a result of tampering, structural or
functional modii cations, unsuitable or incorrect installations, environments not in keeping with
the equipment’s protection degree or with the
required temperature and humidity conditions,
failure to carry out maintenance and periodical
inspections and poor repair work.
GENERAL SAFETY INFORMATION
Your attention is drawn to the following actions
that could compromise the characteristics of the
product:
• Read and retain the instructions which follow.
• Follow all indications and instructions given
on the device.
• Make sure that the surface on which the device
rests is stable. If it is not, the device could fall,
seriously damaging it.
• Make sure that the device rests on a hard (nonpadded) surface and that there is sufi cient ventilation.
• Do not i x indissolubly the device or its accessories such as power supplies unless specii cally provided in this manual.
• When positioning the device, make sure cables
do not get damaged.
• [Only OEM equipment] The equipment must
be installed in a kiosk or system that provides
mechanical, electrical and i re protection.
• The mains power supply must comply with the
rules in force in the Country where you intend
to install the equipment.
• Make sure that there is an easily-accessible
outlet with a capacity of no less than 10A closely
to where the device is to be installed.
• Make sure the power cable provided with the
appliance, or that you intend to use is suitable
with the wall socket available in the system.
• Make sure the electrical system that supplies
power to the device is equipped with a ground
wire and is protected by a differential switch.
• Before any type of work is done on the machine,
disconnect the power supply.
• Use the type of electrical power supply indicated on the device label.
• These devices are intended to be powered
by a separately certii ed power module having an SELV, non-energy hazardous output.
(IEC60950-1 second edition).
• [Only POS equipment] The energy to the
equipment must be provided by power supply
approved by CUSTOM S.p.A.
• Take care the operating temperature range of
equipment and its ancillary components.
• Do not block the ventilation openings.
• Do not insert objects inside the device as this
could cause short-circuiting or damage components that could jeopardize printer functioning.
• Do not carry out repairs on the device yourself,
except for the normal maintenance operations
given in the user manual.
• The equipment must be accessible on these
components only to trained, authorized personnel.
• Periodically perform scheduled maintenance on
the device to avoid dirt build-up that could compromise the correct, safe operation of the unit.
• Do not touch the head heating line with bare
hands or metal objects. Do not perform any
operation inside the printer immediately after
printing because the head and motor tend to
become very hot.
• Use consumables approved by CUSTOM S.p.A.
THE CE MARK AFFIXED TO THE
PRODUCT CERTIFY THAT THE
PRODUCT SATISFIES THE BASIC SAFETY REQUIREMENTS.
The device is in conformity with the essential
Electromagnetic Compatibility and Electric Safety
requirements laid down in Directives 2006/95/CE
and 2004/108/CE inasmuch as it was designed
in conformity with the provisions laid down in the
following Standards:
• EN 55022 Class B (Limits and methods of
measurements of radio disturbance characteristics of Information Technology Equipment)
• EN 55024 (Information Technology Equipment – Immunity characteristics – Limits and
methods of measurement)
• EN 60950-1 (Safety of information equipment
including electrical business equipment)
The device is in conformity with the essential
requirements laid down in Directives 1999/05/CE
about devices equipped with intentional radiators
The Declaration of Conformity and other available
certii cations can be request to [email protected] please providing the correct part number shown
on product label or in the invoice.
GUIDELINES FOR
THE DISPOSAL OF
THE PRODUCT
The crossed-out rubbish bin logo means that
used electrical and electronic products shall NOT
be mixed with unsorted municipal waste. For
more detailed information about recycling of this
product, refer to the instructions of your country
for the disposal of these products.
• Do not dispose of this equipment as miscellaneous solid municipal waste, but arrange to
have it collected separately.
• The re-use or correct recycling of the electronic
and electrical equipment (EEE) is important
in order to protect the environment and the
wellbeing of humans.
• In accordance with European Directive WEEE
2002/96/EC, special collection points are
available to which to deliver waste electrical
and electronic equipment and the equipment
can also be handed over to a distributor at the
moment of purchasing a new equivalent type.
• The public administration and producers of
electrical and electronic equipment are involved
in facilitating the processes of the re-use and
recovery of waste electrical and electronic
equipment through the organisation of collection activities and the use of appropriate
planning arrangements.
• Unauthorised disposal of waste electrical and
electronic equipment is punishable by law with
the appropriate penalties.
The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy.
MANUAL
For details on the commands,
refer to the manual with code 77200000001800
TABLE OF CONTENTS
1
INTRODUCTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2
IDENTIFICATION OF THE MODELS
3
DESCRIPTION
3.1
3.2
3.3
3.4
3.5
3.6
3.7
3.8
3.9
Box contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Device components: external views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Device components: keys and connectors panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Device components: internal views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Product label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Key functions: power up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Key functions: standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Status messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Display messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
4
INSTALLATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
4.1
4.2
4.3
4.4
4.5
Fastening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Low paper sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Pinout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Driver and SDK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
5
OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
5.1
5.2
5.3
5.4
5.5
5.6
Opening device cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adjusting paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Adjusting the alignment sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Switch the device on . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Loading the paper roll . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Issuing ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
6
CONFIGURATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
6.1 6.2
6.3
6.4
6.5
6.6
Coniguration mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Setup report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Device status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Printer parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Ethernet parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Hexadecimal dump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
7
7
MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
7.1
7.2
7.3
7.4
7.5 Printer paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Autocutter paper jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Planning of cleaning operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Upgrade irmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
8
SPECIFICATION
8.1 8.2 8.3
8.4
8.5
8.6
8.7
8.8 8.9
8.10
Hardware speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Character speciications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Device dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Device dimensions with pretensioner module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Device dimensions with paper roll holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Device dimensions with paper roll holder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Dimensions of power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Paper speciication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Character sets in CUSTOM/POS emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Character sets in SVELTA emulation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
9
CONSUMABLES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
10 ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
11 ALIGNMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
11.1 Enable alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
11.2 Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
11.3 Alignment parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
11.4 Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
12 TECHNICAL SERVICE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
13 ADVANCED FUNCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
13.1
13.2
13.3
13.4
13.5
8
File sharing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Drivers installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Logos management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Fonts management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
1
INTRODUCTION
This document is divided into sections and chapters. Each chapter can be reached by the index at the beginning of this
document. The index can be reached by the button on each page as shown in the diagram below.
Link to table of contents
Notes reference
Numbered title
for chapter
Numbered title
for paragraph
Information valid
for devices
AAAA, BBBB, CCC
5 CONFIGURATION
5.1 Setup parameters
When the printer is turned on it performs a self-test and reset routine(1) that checks
and initializes the following electronic and mechanical components. During
power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of default
parameters.
AAAA, BBBB
Information valid
for devices AAAA, BBBB
When the printer is turned on it performs a self-test and reset routine that checks
and initializes the following electronic and mechanical components.
CCCC
Information valid
for device CCCC
During power-up, if the LF LINE FEED key is held down, the printer enters the autotest routine and prints out the Setup report. The printer permits the configuration of
default parameters.
Useful information to
not compromise
devices operation
ATTENTION: Respect power supply polarity.
Generic information or
suggestions for the use
of the devices
Information or
suggestions related to
specific operations
NOTES:
All the dimensions shown in figures are in millimetres.
(1) For the keys functions refer to the chapter 2.
9
10
2
IDENTIFICATION OF THE MODELS
NOMENCLATURE
DESCRIPTION
KPM180H STD
KPM180H base coniguration (OEM model with 200 dpi print head)
KPM180H STD 300
KPM180H base coniguration (OEM model with 300 dpi print head)
KPM180H PRES
KPM180H STD with presenter
KPM180H PRES UHF
KPM180H PRES with RFID reader/writer
TK180 MET
TK180 base coniguration (TKT model with 200 dpi print head) with metal chassis
TK180 PLAS
TK180 base coniguration (TKT model with 200 dpi print head) with plastic chassis
11
12
3
DESCRIPTION
3.1
Box contents
Remove all the box contents (see following igures) being careful not to damage the packing material so that it may be re-used if the device is to be transported in the future.
Make sure that all the components illustrated below are present and that there are no signs of damage. If there are, contact
Customer Service.
KPM180H STD, KPM180H STD 300
1. Installation instruction sheet
2. Device
3. Paper block guide
4. External low paper sensor with
cable
5. Reducer for paper width
1
2
5
4
3
13
KPM180H PRES
1. Device
2. Installation instruction sheet
3. Paper block guide
4. External low paper sensor with
cable
5. Reducer for paper width
1
5
14
2
4
3
KPM180H PRES UHF
1. Device
2. Installation instruction guide
3. Paper block guide
4. External low paper sensor with
cable
5. Reducer for paper width
1
5
2
4
3
15
TK180 MET
1. Short guide
2. Device
3. AC power cable
4. USB cable
5. Serial cable
6. Reducer for paper width
7. AC adapter
1
2
7
3
4
6
5
16
TK180 PLAS
1. Short guide
2. Device
3. AC power cable
4. Reducer for paper width
5. AC adapter
1
2
5
3
4
17
3.2
Device components: external views
KPM180H STD, KPM180H STD 300
1. Device chassis
5
2. Device cover
3. Opening lever for device cover
4. Paper out
5. Status LED
6. LF LINE FEED key
7. FF FORM FEED key
8. Paper input
9. Adjustable cursor for paper in
10. Keys and connectors panel
(see following paragraphs)
11. Product label
6
7
8
9
10
11
18
4
3
2
1
KPM180H PRES
1. Device chassis
5
2. Device cover
4
3
2
1
3. Opening lever for device cover
4. Opening lever for presenter
cover
5. Paper out
6. Status LED
7. LF LINE FEED key
8. FF FORM FEED key
9. Presenter chassis
10. Paper input
11. Adjustable cursor for paper in
12. Keys and connectors panel
(see following paragraphs)
13. Product label
6
7
8
9
10
11
12
13
19
KPM180H PRES UHF
1. RFID support chassis
6
2. Device chassis
3. Opening lever for device cover
4. Device cover
5. Opening lever for presenter
cover
6. Paper out
7. Status LED
8. LF LINE FEED key
9. FF FORM FEED key
10. Presenter chassis
11. Adjustable cursor for paper in
12. Paper input
13. Keys and connectors panel
(see following paragraphs)
14. Product label
7
8
9
10
11
12
13
14
20
5
4
3
2
1
TK180 MET
1. Device chassis
4
2. Device cover
3
2
1
3. Paper out
4. Display
5. Paper input
6. Adjustable cursor for paper in
7. Keys and connectors panel
(see following paragraphs)
5
6
7
21
TK180 PLAS
1. Connectors cover
4
2. Display
3. Paper out
4. LF LINE FEED key
5. FF FORM FEED key
6. ON/OFF key
7. Device cover
8. Opening lever for device cover
9. Paper input
10. Adjustable cursor for paper in
11. Keys and connectors panel
(see following paragraphs)
5
6
7
8
9
10
11
22
3
2
1
3.3
Device components: keys and connectors panel
KPM180H STD, KPM180H STD 300, KPM180H PRES, KPM180H PRES UHF, TK180 MET
1. ON/OFF key
2. Connector for low paper sensor
(external)
3. RS232 serial port (RJ45)
4. Ethernet port
5. USB port
6. Power supply port
7. Status LED
8. FF FORM FEED key
1
2
3
4
5
6
7
8
9
9. LF LINE FEED key
TK180 PLAS
1. Connector for low paper sensor
(external)
2. RS232 serial port (RJ45)
3. Ethernet port
4. USB port
5. Power supply port
6. Status LED
7. FF FORM FEED key
1
2
3
4
5
6
7
8
8. LF LINE FEED key
23
3.4
Device components: internal views
KPM180H STD, KPM180H STD 300, TK180 MET, TK180 PLAS
1. Printing head with temperature sensor
2. Top mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
3. Bottom mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
4. Sensors for detecting paper in presence
5. Sensor for cover opening detection
6. Sensors for detecting paper out presence
4
5
6
6
24
4
3
2
1
KPM180H PRES
1. Printing head with temperature sensor
2. Top mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
3. Bottom mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
4. Sensors for detecting paper in presence
5. Sensor for detecting the opening of device cover
6. Sensor for detecting the opening of presenter cover
7. Sensors for detecting paper out presence
4
4
3
2
1
5
6
7
7
25
KPM180H PRES UHF
1. RFID reader
2. Printing head with temperature sensor
3. Top mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
4. Bottom mobile sensor for detecting black mark on the thermal side of paper or hole between tickets
5. Sensors for detecting paper in presence
6. Sensor for detecting the opening of device cover
7. Sensor for detecting the opening of presenter cover
8. Sensors for detecting paper out presence
5
6
7
8
8
26
5
4
3
2
1
3.5
Product label
PC = Product code (14 digits)
SN = Serial number
HW = Hardware release
XXXXXXXXXXXXXX
Rx
0000000000000000000
PC
SN
HW
27
3.6
Key functions: power up
POWER UP
Hold down
LF
Hold down
FF
LF
printing
SETUP report
printing
FONT TEST
Fast push
LF
Fast push
FF
LF
Fast push
Fast push
FF
LF
enter the
SETUP PROCEDURE
for printer parameters
Fast push
LF
FF
modify
selected parameter
28
FF
print the report and enter the
SETUP PROCEDURE
for ETHERNET parameters
Fast push
LF
FF
skip the
SETUP MODE
enter the SETUP MODE
LF
FF
Fast push
FF
next
parameter
LF
FF
modify
selected parameter
Fast push
LF
FF
next
parameter
3.7
Key functions: standby
STANDBY
Fast push
LF
Fast push
FF
LF
FF
Advance the paper
(preset length)
Is the
“Black mark
position” parameter
set on “Disabled”?
(see setup)
NO
YES
printing
demo ticket
perform the
ticket alignment
29
3.8
Status messages
The status LED indicates hardware status of device. Given in the table below are the various LED signals and the corresponding device status.
STATUS LED
DESCRIPTION
-
OFF
DEVICE OFF
GREEN
ON
DEVICE ON: NO ERROR
x1
RECEIVE DATA
x2
RECEPTION ERRORS
(PARITY, FRAME ERROR, OVERRUN ERROR)
x3
COMMAND NOT RECOGNIZED
x4
COMMAND RECEPTION TIME OUT
x2
PRINTHEAD OVERHEATED
x3
PAPER END
x4
PAPER JAM
x5
POWER SUPPLY VOLTAGE INCORRECT
x6
COVER OPEN
x3
RAM ERROR
GREEN
COMMUNICATION
STATUS
YELLOW
RECOVERABLE
ERROR
RED
UNRECOVERABLE
ERROR
30
3.9
Display messages
TK180 MET, TK180 PLAS
The display indicates the hardware status of device. Given in the table below are the various display messages and the
corresponding device status.
PRINTER READY
RECEIVING DATA
Device on: no error
Receive data
RS232 RX ERROR
Reception errors
(parity, frame error, overrun error)
PRINTHEAD
OVERTEMP
Heading over temperature
COMMAND ERROR
Command not recognized
END PAPER
Paper end
PAPER JAM
POWER VOLTAGE ERROR
Paper jam
Power supply voltage incorrect
COVER OPEN
RAM ERROR
Cover open
RAM error
EEPROM ERROR
PRINT TICKET ERROR
EEPROM error
Black mark alignment error
PRINTING DOCUMENT
Printing in progress
31
32
4
INSTALLATION
4.1
Fastening
NOTE: All the dimensions shown in following igures are in millimetres.
KPM180H STD, KPM180H STD 300
The device is provided with four ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use four M3 screws.
66
90
10
A
A
4 x M3
Device chassis
SP
max 10
It's very important to consider the screws length not to damage the internal components placed near the ixing holes (see following igure).
Fixing panel
Section A-A
Fixing screw
The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows:
L ≤ 10 mm + Sp
For example, if panel thickness is 10 mm (Sp = 10 mm), the maximum length for screws will be 20 mm.
33
KPM180H PRES, KPM180H PRES UHF
The device is provided with six ixing holes on the bottom of device (see following igure). To fasten the device on a panel, use six M3 screws.
32.5
30
66
B
B
A
B
B
90
A
6 x M3
Additionally, the panel must provide an opening for dust of paper that meets the following measures (in millimetres):
45
min. 34
45
7.5
min. 9
34
max 10
Device chassis
SP
Device chassis
SP
max 5
It is very important to consider the screws length not to damage the internal components placed near the ixing holes (see following igure).
Fixing panel
Detail A
Fixing screw
Fixing panel
Detail B
Fixing screw
The screw length (L) will be calculated according to the thickness of the panel (Sp) on which the device is ixed, as follows:
L ≤ 5 mm + Sp (Detail A)
L ≤ 10 mm + Sp (Detail B)
For example, if panel thickness is 10 mm (Sp = 10 mm), The maximum screw length will be 15 mm (detail A) or 20 mm
(detail B).
35
TK180 PLAS
The device is provided with two slots for the mounting of the machine on a panel.
The slots are placed at the bottom of the machine (see following igure).
58.5
71.43
24
36
2.5
2.9
52.9
90.9
90
42
8
Ø
Ø
4
7.5
Additionally, the panel can provide an opening for the passage of the connection cables that meets the hole at the bottom
of the device. The measures (in millimeters) of the opening are shown in the following igure:
24
45
42
45
58.5
37
4.2
Low paper sensor
KPM180H STD, KPM180H STD 300, KPM180H PRES, KPM180H PRES UHF
The device includes a low paper sensor with the cable (see following igure). To ix the sensor, use an M3 screw not supplied.
MATERIAL NOT
INCLUDED
MATERIAL INCLUDED
Fixing screw M3
Low paper sensor
Low paper sensor board
Connector
Low paper wiring
For the assembly procedure, proceed as follows:
1
B
A
Low paper witing
Spacer
Low paper sensor
Paper roll
Low paper sensor board
Support
1÷6 mm
Fix the low paper sensor board to the support by using an M3 screw not included.
For the correct functioning of the low paper sensor, comply with the measures specified.
38
A+B
2
Low paper wiring
Connect the wiring coming from the low paper sensor board
at the connector shown in figure.
39
4.3
Connections
The following igure shows the possible connections for the device.
RS232
ETH
POWER
Correctly insert the
power supply
connector (see
following paragraphs)
Serial cable
(for available
serial cables,
see chapter 10)
USB
standard cable
(supplied with
TK180 MET)
ETHERNET
CrossOver
standard cable
PC
serial device
ETHERNET UTP
standard cable
(pin-to-pin)
PC
HUB
PC
USB device
Power supply cable
(supplied with
TK180 MET, TK180 PLAS)
Power supply
ATTENTION: In some conditions, we recommend the installation of a ferrite core on the power supply cable.
NOTES: When the RS232 and USB communication cables are connected to the printer at the same time, communication takes place via the USB port.
40
4.4
Pinout
2
1
3
POWER SUPPLY
Tripolar female connector
4
1 GND
2 +24 Vdc
J20
3 GND
4 Frame GND
ATTENTION:
Respect power supply polarity.
NOTE:
Power supply cable
The following igure shows the connector pinout of the power supply cable for the device:
Tripolar male connector
n.c.
+24 V
GND
Power supply cable
2
1
USB INTERFACE
Female USB type B connector
3
4
1 USB0-VBUS
J2
(in)
2 USB0_D-
(in/out)
3 USB0_D+
(in/out)
4 GND
SH1 SHIELD
SH2 SHIELD
41
1
8
RS232 SERIAL INTERFACE
Female RJ45 connector
1 DTR
2 TX
(out)
During transmission, takes the values -VRS232 and +VRS232 depending on data
3 RX
(in)
During reception, takes the values -VRS232 and +VRS232 depending on data
4 DR
J1
5 GND
6 DT
When +VRS232, device is power on
7 CT
8 RTS
(out)
When +VRS232, device is ready to receive data
NOTES:
Given the presence of the RS232 standard, logic value “0” corresponds to the voltage value +VRS232 (voltage value
between +3Vdc and +15Vdc) and logic value “1” corresponds to the voltage value -VRS232 (voltage value between
-3Vdc and -15Vdc.
1
2
3
4
5
6
7
8
DEVICE
DTR
DCD
TXD
RXD
RXD
TXD
DSR
DTR
GND
GND
DTR
CTS
DSR
RTS
RTS
CTS
1
2
3
4
5
6
7
8
9
DB9
RJ45
DEVICE > PC connection
The following picture shows an example of connection between the device and a personal computer using an 8 pin
RJ45 male and a 9 pin RS232 serial connector:
PC
When use a serial cable, we recommend the installation of a ferrite core at the end of the same cable.
42
1
8
ETHERNET INTERFACE
Female RJ45 connector
1 RX +1
2 +3.3V ETH
3 RX -1
4 TX +1
5 +3.3V ETH
6 TX -1
7 n.c
J23
8 GND
9 +3.3 V
10 LED-LNK
11 +3.3 V
12 LED-LAN
13 Shield
14 Shield
NOTES:
The functionality of two LED are speciied in the following tables:
- For 10Base-T connection:
LED
FUNCTION
LED-LNK
Link (yellow color): the LED lights up when a connection is active
LED-LAN
Rx/Tx: (green color): the LED lights up when occurs a data reception or transmission
- For 10/100Base-TX connection:
LED
FUNCTION
LED-LNK
The LED light (yellow color) on when a connection is active and lashes wnen occurs a data reception or transmission
LED-LAN
The LED light (green color) on when occurs a 100Mbit connection and off when occurs a
10Mbit connection
The device automatically recognizes the type of connection (cross or pin-to-pin).
The pinout shown in table represents the input signals to component J23 before the isolation voltage transformer
(through-hole pin).
43
4.5
Driver and SDK
The drivers are available for the following operating system:
OPERATING
SYSTEM
DESCRIPTION
INSTALLATION PROCEDURE
Driver for Windows XP
Driver for Windows VISTA (32/64 bit)
Driver for Windows 7 (32/64 bit)
Windows
Driver for Windows 8 (32/64 bit)
From the Start menu, press Run
and type-in the path where the SW
was saved on your PC, then click OK.
Follow the instructions that appear
on the screen to install the driver.
Driver for Windows 8.1 (32/64 bit)
Driver for Windows 10 (32/64 bit)
Driver for OPOS
Linux
Android
iOS
(32/64 bit)
Follow the instruction get back on the
“Readme.txt” ile. You can ind it in the
software package downloaded in advance.
SDK for CustomAndroidAPI
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you
downloaded on how to install
and use the SDK.
SDK for CustomiOSApi
Extract the zipped folder to
the destination path desired.
Follow the instructions present
in the software package that you
downloaded on how to install
and use the SDK.
NOTE:
All drivers can be found in the download section of the web site www.custom.biz.
44
5
OPERATION
5.1
Opening device cover
KPM180H STD, KPM180H STD 300,
KPM180H PRES, KPM180H PRES UHF
1
TK180 PLAS
1
Push the release lever
in the direction shown in the figure.
Push the release lever
in the direction shown in the figure.
2
2
Open the
device cover.
Open the
device cover.
45
TK180 MET
1
3
Open the
metallic cover.
Open the
device cover.
2
Push the opening lever
shown in figure.
46
5.2
Adjusting paper width
Paper width may be adjusted from 25 mm to 82.5 mm by moving the adjustable cursor as shown in the following igure.
90°
To manage paper width from 20 mm to
25 mm, apply the spacer on the mobile
paper guide (see following igure), then adjust the paper width.
NOTE: For some models, only the internal printer group is represented.
47
5.3
Adjusting the alignment sensors
The device is equipped with two mobile sensors for the detection of the alignment black mark placed both on the thermal
side and on the non-thermal side of paper as shown in the following igure.
The user will need to manually move these mobile sensors according to the position and the type of the black mark on
the paper (see next paragraphs).
To use these sensors, you must set the “Black mark position” setup parameter on the correct value (see chapter 6).
NOTE: For some models, only the internal printer group is represented.
TOP MOBILE
SENSOR
dir
ec
pa
pe of tion
rf
ee
d
BOTTOM MOBILE
SENSOR
THERMAL SIDE
NON-THERMAL SIDE
48
To adjust the mobile sensors position according to the black mark position and type on paper, open the device cover (see
paragraph 5.1) and move the sensors to the desired position using a small screwdriver or a pointed object.
ATTENTION:
To avoid damaging the sensor, use the plastic tabs
as foothold for the screwdriver to push the sensor
in the desired position.
49
5.4
Switch the device on
KPM180H STD, KPM180H STD 300, KPM180H PRES, KPM180H PRES UHF
1
IN DC 24V
Power supply
(optional)
PO
WE
R
Correctly insert the
power supply
connector with the flat
side upwards.
Connect the power adapter (optional) to the device.
Use the type of electrical power supply indicated on the label.
2
Power cord
(optional)
Connect the power cord (optional) to the
power supply and to the mains outlet.
50
1.6A
3
ON/OFF
Switch device on
pressing the ON/OFF key.
4
The green LED (front and rear) turn on
and the device is ready.
51
TK180 MET
1
IN DC 24V
Power supply
(optional)
PO
WE
R
Correctly insert the
power supply
connector with the
flat side upwards.
Connect the power adapter (optional) to the device.
Use the type of electrical power supply indicated on the label.
2
Power cord
(optional)
Connect the power cord (optional) to the
power supply and to the mains outlet.
52
1.6A
3
ON/OFF
Switch device on pressing the ON/OFF key.
The display turns on and shows the message in figure.
TK180 PLAS
1
Remove the cover of the connector compartment
by sliding it in the direction shown.
53
2
Place the ferrite core of
the power supply cable
inside the connectors
compartment.
PO
WE
R
Power supply
(optional)
Correctly insert the
power supply
connector with the
flat side upwards.
Connect the power adapter (optional) to the device by placing the cable as shown.
Use the type of electrical power supply indicated on the label.
3
Close the connectors compartment by placing
the cover previously removed.
54
4
Power cord
(optional)
Connect the power cord (optional)
to the power supply and the mains outlet.
5
ON/OFF
Switch device on pressing the ON/OFF key.
The display turns on and shows the message in figure.
55
5.5
Loading the paper roll
To change the paper proceed as follows. At every change of paper, check inside the device to locate and remove any
scraps of paper.
NOTE: For some models, only the internal printer group is represented.
1
3
Close the
device cover.
Open the device cover
(see previous paragraphs).
4
2
thermal side
thermal side
Adjust the paper width and the black mark sensors
position (see previous paragraphs).
56
Insert the paper into the input mouth so that it unrolls
correctly. Be sure that the paper is
correctly positioned into paper guides.
5
thermal side
VROOM
thermal side
VROOM
Wait until the paper is
automatically loaded.
57
The following igure gives the limit positions of the paper roll related to the device for a correct paper loading without a paper roll holder support.
The direction of the paper will always form a maximum angle of 90 ° or -90 ° with the insertion plane of paper inside the
device.
90°
Paper with thermal side
on outside of roll
-90°
90°
-90°
Paper with non-thermal side
on outside of roll
NOTE: For some models, only the internal printer group is represented.
58
5.6
Issuing ticket
The device allows you to choose between different operating modes for the issuance of printed tickets.
The operating modes shown in the following images, depend on the settings of the coniguration parameters and commands sent to the device.
“EJECT” mode (KPM180H PRES, KPM180H PRES UHF)
1
Paper input
Printing head
min 45°
The device starts the ticket printing.
2
Autocutter
Ejector rollers
min 45°
When printing ends, the device cuts the ticket printed.
59
3
Ejector rollers
Paper output
Ticket ejected
min 45°
The device directly ejects the ticket.
60
“PRESENT” mode (KPM180H PRES, KPM180H PRES UHF)
1
Printing head
Paper input
The device starts the ticket printing.
2
Ejector rollers Autocutter
When printing ends, the device cuts the ticket printed.
61
3
Ticket presented
Paper output
Ejector rollers
The device presents a portion of the ticket printed
and hold it between the ejector rollers.
4
Ticket withdrawn
Paper output
The user withdraws the ticket printed.
62
6
CONFIGURATION
6.1
Coniguration mode
To enter the coniguration mode and print a setup report with the operating parameters of the device, proceed as follows.
1
ON/OFF
KEY
+
LF LINE FEED
KEY
ON/OFF
KEY
+
LF LINE FEED
KEY
LF
FF
rear keys
LF
FF
front keys
While pressing the LF LINE FEED key,
switch on the device by pressing the ON/OFF key.
2
PRINTER SETUP
The device prints the report with the settings parameters. Follow the instruction printed on the paper
or shown on display to proceed with configuration procedure.
63
6.2
Setup report
The following igure shows the setup report of the device. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs.
DEVICE NAME AND
FIRMWARE MODULES
RELEASE
<device name>
SCODE. <code>
DCODE. <code>
FCODE. <code>
-
rel 1.00
rel 1.00
rel 1.00
PRINTER SETTINGS
PRINTING HEAD
STATUS
DEVICE
STATUS
PRINTER
PARAMETERS
KEYS FUNCTIONS
64
1 «••••••••» 640
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
PRINTER TYPE ....................................<device model>
RFID Module .........................................Not Present
Wi-Fi Module .........................................Not Present
PRINTING HEAD TYPE ........................<head model>
INTERFACE ..........................................RS232
PROGRAM MEMORY TEST.................OK
DYNAMIC RAM TEST...........................OK
EXTERNAL MEMORY TEST ................OK
CUTTER TEST......................................OK
HEAD VOLTAGE
[V] = 23,37
HEAD TEMPERATURE
[°C] = 25
POWER ON COUNTER
= 4
PAPER PRINTED
[cm] = 40
CUT COUNTER
= 1
Wireless........................................... :
Printer Emulation ............................. :
RS232 Baud Rate ........................... :
RS232 Data Length ......................... :
RS232 Parity ................................... :
RS232 Handshaking ....................... :
Busy Condition ................................ :
USB Address Number ..................... :
USB Class ....................................... :
Print Mode ....................................... :
Autofeed .......................................... :
Code Table [num] ............................ :
Chinese Font .................................. :
Chars / inch ..................................... :
Speed / Quality................................ :
Print Width ....................................... :
Paper Threshold .............................. :
Black mark Position ......................... :
Black mark Threshold...................... :
Black mark Distance [mm]............... :
Black mark Min.Width...................... :
Ticket Locking.................................. :
Ticket Management ......................... :
PrintHead Test PowerOn ................. :
Casing Type..................................... :
Print Density.................................... :
[ LF ]
[ FF ]
enter Setup
skip Setup
Off
CUSTOM/POS
115200 bps
8 bits/chr
None
Hardware
RxFull
0
Printer
Normal
CR Disabled
0
Disabled
A=15 B=20 cpi
Normal
80 mm
40%
Bottom
40%
+00.0
0 mm
Disabled
Disabled
Disabled
Plastic
0%
The following igure shows the setup report of the Ethernet parameters. The shown values for parameters are sample values; for the list and the description of device parameters see the following paragraphs.
ETH. SPEED = 10Mb/s
DHCP Client ............................... : Disabled
ETHERNET
PARAMETERS
IP Address .................................. : 192.168. 0. 1
Subnet Mask .............................. : 255.255.240. 0
Default Gateway ........................ : 192.168. 0. 5
MAC Address ............................. : 00-0E-E2-0A-D2-D0
KEYS FUNCTIONS
[ LF ]
[ FF ]
to modify parameter
for next parameter
65
6.3
Device status
The device operating status is indicated in the coniguration print-out in which, next to the name of the components displayed, the following information is given:
PRINTER TYPE
device model
RFID Module
presence of the RFID reader/writer
Wi-Fi Module
presence of the Wi-Fi/Bluetooth module
PRINTING HEAD TYPE
print head model
INTERFACE
interface present
PROGRAM MEMORY TEST
OK appears if functioning and NOT OK if faulty
DYNAMIC RAM TEST
OK appears if functioning and NOT OK if faulty
EXTERNAL MEMORY TEST
OK appears if functioning and NOT OK if faulty
CUTTER TEST *
OK appears if functioning and NOT OK if faulty
HEAD VOLTAGE
voltage of the head
HEAD TEMPERATURE
temperature of the head
POWER ON COUNTER
number of power-ups made
PAPER PRINTED
centimetres of paper printed
CUT COUNTER *
number of cuts made
NOTE:
* : Only for KPM180H PRES, KPM180H PRES UHF.
66
6.4
Printer parameters
The device allows the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
WIRELESS
Activation of Wireless communication:
Off D
On
PRINTER EMULATION
Available emulations for the device:
SVELTA
CUSTOM/POS D
RS232 BAUD RATE
Communication speed of the serial interface:
115200 D
57600
38400
19200
9600
4800
2400
NOTE: Parameter valid only with serial interface.
RS232 DATA LENGTH
Number of bit used for characters encoding:
7 bits/car
8 bits/car D
NOTE: Parameter valid only with serial interface.
RS232 PARITY
Bit for the parity control of the serial interface:
None D =
Even =
Odd =
parity bit omitted
even value for parity bit
odd value for parity bit
NOTE: Parameter valid only with serial interface.
RS232 HANDSHAKING
Handshaking:
XON/XOFF =
Hardware D =
software handshaking
hardware handshaking (CTS/RTS)
NOTES:
Parameter valid only with serial interface.
When the receive buffer is full, if handshaking is set to XON/XOFF, the device sends
the XOFF (0x13) on the serial port. When the receive buffer has cleared once again, if
handshaking is set to XON/XOFF, the device sends the XON (0x11) on the serial port.
67
BUSY CONDITION
Activation mode for Busy signal:
OffLine/ RXFull = Busy signal is activated when the device is both in OffLine status and
the buffer is full
RXFull D =
Busy signal is activated when the buffer is full
NOTE: Parameter valid only with serial interface.
USB ADDRESS NUMBER
Numerical address code for the univocal identiication of the USB device (in case of more than a USB device connected with the same PC):
0D
1
USB CLASS
2
3
4
5
6
7
8
9
USB communication class deinition.
Printer D =
setting the printer function
Mass Storage = setting the sharing mode from Mass Storage
Virtual COM = setting the USB port as a virtual serial port
PRINT MODE
Printing mode:
Normal D =
Reverse =
AUTOFEED
enables printing in normal writing way
enables printing rotated 180 degrees
Setting of the Carriage Return character:
CR disabled D = Carriage Return disabled
CR enabled = Carriage Return enabled
NOTE: The parameter is printed only with CUSTOM/POS emulation enabled.
CODE TABLE [num]
Identiier number of the character code table to use.
The numeric value of the identiier is made up with the following two parameters for the setting of two digits for the tens and the units:
Setting the digit for tens:
CODE TABLE [num x 10]
0D
1
2
3
4
5
Setting the digit for units:
CODE TABLE [num x 1]
0D
1
2
3
4
5
6
7
8
9
NOTE:
See paragraph 8.8 to learn about the character tables corresponding to the identiication numbers set with this parameter.
The character tables set with this parameter are the same set with the command 0x1B
0x74 (refer to the commands manual of the device).
68
CHINESE FONT
Setting of the Chinese font:
Disabled D
Enabled
=
=
Disables the use of the Chinese extended font GB18030-2000
Enables the use of the Chinese extended font GB18030-2000
NOTE: When the Chinese font is enabled, the selection of the character code table is
suspended (parameter “Code table”). When the Chinese fonts is disabled, it returns
the character code table previously in use (parameter “Code table”).
CHARS / INCH
Font selection:
A = 11 cpi, B = 15 cpi
A = 15 cpi, B = 20 cpi D
A = 20 cpi, B = 15 cpi
NOTES:
CPI = Characters Per Inch
The parameter is printed only with CUSTOM/POS emulation enabled.
SPEED / QUALITY
Setting of printing speed and printing quality:
Normal D
High Quality
High Speed
PRINT WIDTH
Width of printing area:
18 mm
20 mm
22 mm
24 mm
26 mm
28 mm
30 mm
32 mm
PAPER THRESHOLD
34 mm
36 mm
38 mm
40 mm
42 mm
44 mm
46 mm
48 mm
50 mm
52 mm
54 mm
56 mm
58 mm
60 mm
62 mm
64 mm
66 mm
68 mm
70 mm
72 mm
74 mm
76 mm
78 mm
80 mm D
Threshold value (in percent) for the recognition of the presence of paper by the paper
presence sensor:
30%
70%
40% D 80%
50%
90%
60%
BLACK MARK POSITION
Position of the alignment black mark and choice of appropriate black mark sensor:
Disabled =
Top = Bottom = Transparent D =
the black mark alignment is not performed
the black mark position is detected by the top sensor (relection)
the black mark position is detected by the bottom sensor (relection)
the black mark is detected by the bottom sensor and the top sensor
placed in front of (transparence)
69
BLACK MARK THRESHOLD Threshold value (in percent) for the recognition of the presence of black mark by the
black mark sensor:
30%
70%
40% D 80%
50%
90%
60%
NOTE: If the “Black mark position” parameter is disabled, this parameter is not printed.
BLACK MARK DISTANCE
“Black mark distance” is the minimum distance (in millimetres) between the upper edge
of ticket and the black mark (see chapter 11).
The numeric value of the distance is made up with the following four parameters for the
setting of three digits (two for the integer part of the number, one for the decimal part
and of the sign):
Sign setting:
BLACK MARK DISTANCE SIGN
+D=
-=
positive distance
negative distance
Setting the digit for tens:
BLACK MARK
DISTANCE [mm x 10]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for units:
BLACK MARK
DISTANCE [mm x 1]
0D
1
2
3
4
5
6
7
8
9
Setting the digit for decimals:
BLACK MARK
DISTANCE [mm x .1]
0D
1
2
3
4
5
6
7
8
9
NOTES:
For example, to set the black mark distance to 15 mm, modify the parameters as follows:
Black mark distance sign
=+
Black mark distance [mm x 10] = 1
Black mark distance [mm x 1] = 5
Black mark distance [mm x .1] = 0
If the “Black mark position” parameter is disabled, the parameters for the “Black mark
distance” are not printed.
70
BLACK MARK
MIN. WIDTH
Minimum length of the alignment black mark:
0 mm D
1 mm
2 mm
3 mm
4 mm
5 mm
6 mm
7 mm
8 mm
9 mm
10 mm
11 mm
12 mm 18 mm
13 mm 19 mm
14 mm 20 mm
15 mm
16 mm
17 mm
NOTES:
If the “Black mark position” parameter is disabled, the parameter is not printed.
The parameter “Black mark Min. Width” is used to set the black mark dimensions in
order to avoid that other graphics present on the ticket can be detected as a black mark.
TICKET LOCKING
This parameter enables/disables the block of the paper inside the device where the ticket
is not cut with the autocutter, but is presented for the manual tear off by the user:
Disabled D =
Enabled =
paper block disabled
paper block enabled
NOTE: If the “Black mark position” parameter is disabled, the parameter is not printed.
TICKET MANAGEMENT
This parameter allows the ticket management:
Disabled D =
Short Ticket =
Check First = PRINTHEAD TEST
POWERON
Setting of the performing of the print head test:
Disabled D =
Enabled =
CASING TYPE
no check
it is possible to manage tickets with length less than the distance between
black mark sensor and printing line
before printing, the device checks the integrity of the irst ticket
the test is performed only during the printing of the setup report
the test is performed at each power on
Type of device casing:
Plastic D =
Metal =
plastic casing
metallic casing
NOTE:
The parameter is printed only for TK180 MET, TK180 PLAS.
PRINT DENSITY
Adjusting the printing density:
-50%
-37%
-25%
-12%
0D
+12%
+25%
+37%
+50%
71
6.5
Ethernet parameters
These devices allow the coniguration of the parameters listed in the following table.
The parameters marked with the symbol D are the default values.
Settings remain active even after the device has been turned off and they are stored in non-volatile memory.
DHCP CLIENT
Setting of the DHCP protocol:
Disabled D =
Enabled =
IP ADDRESS
protocol disabled
protocol enabled
IP address of device; this parameter is assigned by the network administrator.
NOTE: Press the LINE FEED key to modify the value of the highlighted digit.
Pressing FORM FEED key to move the cursor on the next digit.
SUBNET MASK
This parameter identiies the local network address.
NOTE: Press the LINE FEED key to modify the value of the highlighted digit.
Pressing FORM FEED key to move the cursor on the next digit.
DEFAULT GATEWAY
This parameter identiies the Gateway IP address used to send applications to the external network.
NOTE: Press the LINE FEED key to modify the value of the highlighted digit.
Pressing FORM FEED key to move the cursor on the next digit.
DOMAIN NAME SYSTEM
This parameter identiies the Domain Name System (DNS).
NOTE: This parameter is not printed on setup report, because it is not modiiable during the setup procedure. To set this parameter, enter the "Setup.ini" ile
(see paragraph 13.5).
TCP PRINTER PORT
This parameter sets the TCP port number.
NOTE: This parameter is not printed on setup report, because it is not modiiable during the setup procedure. To set this parameter, enter the "Setup.ini" ile
(see paragraph 13.5).
MAC ADDRESS
This is the number, provided by the constructor, that identiies the device; this number is univocal.
NOTE: This parameter can’t be modiied by setup.
ATTENTION: Any changes to network parameters will interrupt browser connection. If the server not responding you
must reconnect to the new IP address set.
72
6.6
Hexadecimal dump
This function is used for the diagnosis of the characters received from the communications port. Characters are printed as
hexadecimal code and the corresponding ASCII code (see below). Each line is preceded by a counter in hexadecimal that
indicates the number of bytes received.
During the startup, if you hold down the FEED key, the device enters the self-test routine and print the setup report.
The device remains in standby until a key is pressed or characters are received through the communication port (Hexadecimal dump mode). For each character sent, the ticket shows the hexadecimal value and the ASCII codes (if the characters
are underlined, the receive buffer is full). Shown below is an example of a Hexadecimal dump:
HEXADECIMAL DUMP
31
39
37
68
73
66
65
6F
6F
77
72
6B
64
73
66
6A
32
30
38
6B
64
73
69
72
75
65
69
6C
66
64
6B
6B
33
31
39
6A
66
64
6F
69
77
72
6F
73
6B
66
F2
6C
34
32
75
73
6B
66
79
75
65
69
75
64
73
6B
6A
68
35
33
69
64
6A
6B
75
77
72
6F
77
66
64
6A
73
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
12345 ...
90123 ...
789ui ...
hkjsd ...
sdfkj ...
fsdfk ...
eioyu ...
oriuw ...
ouwer ...
werio ...
riouw ...
klsdf ...
dfksd ...
sdfkj ...
fk≥j ...
jklh
73
74
7
MAINTENANCE
7.1
Printer paper jam
1
3
Open the device cover
(see previous paragraphs).
Close the
device cover.
2
4
VROOM
Remove the damaged paper and check the presence
for paper scraps inside the device. Carefully remove all
paper scraps. If necessary use tweezers.
Insert the paper
(see previous paragraphs).
NOTE: For some models, only the internal printer group is represented.
75
7.2
Autocutter paper jam
KPM180H PRES, KPM180H PRES UHF
1
4
Open the printer cover
(see previous paragraphs).
Lift the presenter cover.
2
LF
FF
5
Start the automatic unlocking procedure
by pressing the LF LINE FEED key.
3
Push the presenter
opening lever.
76
Try to remove the paper.
If the operation fails, see the next point.
6
8
Inspection
window
Locate the inspection window for the autocutter
placed in the bottom of the presenter.
7
Blade
Remove the damaged paper and check the presence
for paper scraps inside the printer; carefully remove
all scraps of paper. If necessary, use tweezers.
Insert a screwdriver in the
inspector window and turn the worm screw
to lower the autocutter blade.
77
7.3
Planning of cleaning operations
The regular cleaning of the device keeps the print quality and extends its life. The following table shows the recommended
planning for the cleaning operations.
EVERY PAPER CHANGE
Printing head
Use isopropyl alcohol
Rollers
Use isopropyl alcohol
EVERY 5 PAPER CHANGES
Autocutter (1)
Paper path
Sensors
Use compressed air
Use compressed air or tweezers
Use compressed air
EVERY 6 MONTHS OR AS NEEDED
Display (2)
Use compressed air or a soft cloth
Case
Use compressed air or a soft cloth
For speciic procedures, see the following pages.
NOTES:
If you use the device in dusty environments, you must reduce the intervals between the cleaning operations.
For some models, only the internal printer group is represented.
(1) Only for KPM180H PRES, KPM180H PRES UHF.
(2) Only for TK180 MET, TK180 PLAS. Don't use any ammonia-based product.
78
7.4
Cleaning
For periodic cleaning of the device, see the instructions below
Sensors
Paper path
1
1
Disconnect the power supply cable and
open the device cover (see paragraph 5.1).
2
Disconnect the power supply cable and
open the device cover (see paragraph 5.1).
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the device sensors
by using compressed air.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the area involved in the passage of paper
by using compressed air.
79
Printing head
Platen roller
1
1
Disconnect the power supply cable and
open the device cover (see paragraph 5.1).
2
Disconnect the power supply cable and
open the device cover (see paragraph 5.1).
2
ISOPROPYL ALCOHOL
ISOPROPYL ALCOHOL
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ATTENTION:
Do not use solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
ON
ON
Clean the printing head by using
a non-abrasive cloth moistened with isopropyl.
80
Clean the platen roller by using
a non-abrasive cloth moistened with isopropyl.
Autocutter
1
3
Disconnect the power supply cable and
open the device cover (see paragraph 5.1).
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ON
Alcohol, solvent
Clean the cutter
by using compressed air.
Push the opening lever and
lift the presenter cover.
81
Case
Display
1
1
Disconnect the power supply cable.
2
Disconnect the power supply cable.
2
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the device.
ATTENTION:
Do not use alcohol, solvents, or hard brushes.
Do not let water or other liquids get inside the machine.
Do not use ammonia-based products.
Alcohol, solvent
ON
Alcohol, solvent
To clean the device,
use compressed air or a soft cloth.
82
Ammonia
ON
To clean the display,
use compressed air or a soft cloth.
7.5
Upgrade irmware
Upgrade irmware can be performed by using the “PrinterSet” software tool.
The “PrinterSet” software tool and the latest irmware version of the device are available in the DOWNLOAD area of the site www.custom.biz.
To upgrade irmware, proceed as follows:
2
1
Serial
USB
Printer
Set
Plug the device to a PC
by using one of the available connections.
Start the “PrinterSet” software tool.
For further information about the use of “PrinterSet”, refer to the dedicated manual.
ATTENTION:
During communication between PC and printer for the irmware update it is strictly forbidden to disconnect the communication cable or to remove the power supply of the devices not to endanger the proper functioning of the printer.
Only during the irmware update, the connection between PC and printer must be direct, without the use of wireless HUB.
83
84
8
SPECIFICATION
8.1
Hardware speciications
Operating temperature
Sensors
Head temperature, paper presence, mobile detectors of
black mark or translucent gap/hole (setting by software),
cover open, external low paper
Display
TK180 MET
Dot matrix 120x17 LCD
module size 124.1 (W) x 26 (H) x 5.8 (T) mm
TK180 PLAS
Dot matrix 122x32 LCD
module size 83.4 (W) x 28.2 (H) x 5.1 (T) mm
Emulations
Printing driver
CUSTOM/POS
SVELTA
Windows XP
VISTA (32/64 bit)
Windows 7 (32/64 bit)
Windows 8 (32/64 bit)
Windows 8.1 (32/64 bit)
Windows 10 (32/64 bit)
Linux
Android
iOS
INTERFACES
USB port
RS232 serial port
Ethernet port
12 Mbit/s (USB 2.0 full speed)
from 1200 bps to 115200 bps
10 Mbit/s, 100 Mbit/s
MEMORIES
Receive buffer
16 kB
Flash memory
1 MB internal + 8 MB external
(of which 4 MB available for user)
RAM memory
128 kB internal + 8 MB external
85
PRINTER
Resolution
KPM180H STD, KPM180H PRES
KPM180H PRES UHF,
TK180 MET, TK180 PLAS
KPM180H STD 300
Printing method
203 dpi (8 dot/mm)
304 dpi (12 dot/mm)
Thermal, ixed head
Head life (1)
Abrasion resistance (2)
Pulse durability
100 km (with recommended paper)
100 M (12.5% duty cycle)
Printing width
80 mm
Printing mode
Normal, 90°, 180°, 270°
Printing format
Height/Width from 1 to 8, bold, reverse, underlined, italic
Character fonts
CUSTOM/POS emulation
SVELTA emulation
Printable barcode
54 character code tables (see paragraph 7.8)
2 TrueType font (3),
extended chinese GB18030-2000
20 embedded fonts,
2 TrueType font (3)
UPCA, UPCE, EAN13, EAN8, CODE39, ITF,
CODABAR, CODE93, CODE128, CODE32,
PDF417, DATAMATRIX, AZTEC, QRCODE
Printing speed (1) (4)
86
KPM180H STD, KPM180H PRES
KPM180H PRES UHF,
TK180 MET, TK180 PLAS
High Speed = 200 mm/s
Normal = 150 mm/s
High Quality = 100 mm/s
KPM180H STD 300
High Speed = 150 mm/s
Normal = 120 mm/s
High Quality = 90 mm/s
PAPER
Type of paper
Paper width
Paper weight
Paper thickness
Recommended types of paper
External roll diameter (5)
External roll core diameter
Thermal rolls, heat-sensitive side on outside of roll
Thermal rolls, heat-sensitive side on inside of roll
Thermal Fan-fold module with alignment black mark
from 20 mm to 82.5 mm (2 mm step)
from 70 g/m2 to 255 g/m2
max. 270 μm
KANZAN KF50 and KP460
MITSUBISHI PG5067 and TL4000
max. 200 mm
25 mm (+ 1 mm)
Paper end
Not attached to roll core
Core type
Cardboard or plastic
AUTOCUTTER (KPM180H PRES, KPM180H PRES UHF)
Paper cut
Estimated life (1)
Total
1000000 cuts
TRANSPONDER SPECIFICATIONS (KPM180H PRES UHF)
Supported transponders
(UHF Ultra High Frequency
RFID 900 MHz)
UHF Gen 2
DEVICE ELECTRICAL SPECIFICATIONS
Power supply
24 Vdc ±10% (optional external power supply)
Medium consumption (6)
1.6 A
Typical consumption (4)
1.5 A
87
Standby consumption
KPM180H STD,
TK180 MET, TK180 PLAS
0.04 A
KPM180H PRES,
KPM180H PRES UHF
0.07 A
KPM180H STD 300
0.06 A
ELECTRICAL SPECIFICATIONS POWER SUPPLY cod.963GE020000046
Power supply voltage
Frequency
from 100 Vac to 240 Vac
from 50 Hz to 60 Hz
Output
24 V, 2.5 A
Power
60 W
ENVIRONMENTAL CONDITIONS
Operating temperature
Relative humidity
Storage temperature
Storage relative humidity
from -10°C to +60°C
from 10% Rh to 85% Rh (w/o condensation)
from -20 °C to +70 °C
from 10% Rh to 90% Rh (w/o condensation)
NOTES:
(1) : Respecting the regular schedule of cleaning for the device components.
(2) : Damages caused by scratches, ESD and electromigration are excluded.
(3) : “Veramono.ttf” and “Vera.ttf” are installed on the device. It is possible to install additional TrueType fonts
(see paragraph 13.4).
(4) : Referred to a standard CUSTOM receipt (L=10cm, Density = 12.5% dots on).
(5) : For external rolls diameter larger than Ø100mm it’s recommended to use a paper pretensioning device.
(6) : Referred to the UL measurements (Speed/Quality = High Speed, Print density = +50%, Ticket = 12.5% dot on,
1 ticket every 30 s).
88
8.2
Character speciications
KPM180H STD, KPM180H PRES, KPM180H PRES UHF, TK180 MET, TK180 PLAS
Character set
Character density
3
11 cpi
15 cpi
20 cpi
35
45
64
Chars / s
2370
3047
4266
Lines / s
66
66
66
2.25 x 3
1.75 x 3
1.25 x 3
Number of columns
Characters (L x H mm)-Normal
KPM180H STD 300
Character set
Character density
3
11 cpi
15 cpi
20 cpi
53
68
96
Chars / s
4000
5142
7200
Lines / s
75
75
75
1.5 x 3
1.2 x 3
0.8 x 3
Number of columns
Characters (L x H mm)-Normal
NOTE: Theoretical values.
89
8.3
Device dimensions
KPM180H STD, KPM180H STD 300
Length
97.5 mm
Height
67 mm
Width
108 mm
Weight
800 g
5
10
4 x M3
66
88
4.5
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
51
53
90
45
67
108
90
KPM180H PRES
Length
149 mm
Height
67 mm
Width
108 mm
Weight
1500 g
5
32.5
30
140
139.5
6 x M3
66
4.5
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
90
49
45
67
108
91
KPM180H PRES UHF
Length
227.5 mm
Height
92 mm
Width
110.2 mm
5
32.5
53
30
6 x M3
87
66
222.5
82.5
2 ROLLØ10
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
90
49
46
58.3
92
110.2
92
TK180 MET
Length
119 mm
Height
85 mm
Width
145.6 mm
Weight
2240 g
119
42.9
27.7
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
61.5
85
64
133
12.6
93
TK180 PLAS
Length
185.9 mm
Height
118.9 mm
Width
130 mm
Weight
1940 g
52.9
90.9
118.9
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
130
185.9
94
8.4
Device dimensions with pretensioner module
cod. 976AH010000002 (optional)
KPM180H STD, KPM180H STD 300
Length
169.5 mm
Height
92 mm
Width
116 mm
Weight
1230 g
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
10
66
116
16.5
25
90
107.5
3 x M3
14
4 x M3
37
61.5
152.6
4.5
53
67
68.4
92
88
5
87
164.5
95
KPM180H PRES
Length
222 mm
Height
92 mm
Width
116 mm
Weight
1930 g
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
100
75.5
14
52.5
116
8.6
41.5
25
90
107.5
3 x M3
4 x M3
32.5
30
96.35
205.1
4.5
21
49
67
68.4
92
140
5
139.5
217
96
8.5
Device dimensions with paper roll holder
cod. 974HL010000002 (optional)
TK180 MET
Length
339 mm
Height
160 mm
Width
145.6 mm
87.7
66.5
160
204.5
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
119
133
12.6
115
339
97
8.6
Device dimensions with paper roll holder
cod. 974HL020000003 (optional)
TK180 PLAS
Length
341.5 mm
Height
161 mm
Width
130 mm
67.9
118.9
161
205.5
NOTE: All the dimensions shown in following igures are in millimetres and referred to devices with closed covers.
156.1
98
130
115
341.5
8.7
Dimensions of power supply
cod. 963GE020000046 (optional)
Length
127 mm
Height
35.5 mm
Width
56 mm
35.5
NOTE: All the dimensions shown in following igures are in millimetres.
AC INLET
56
n.c.
2 1
3
GND
127
+24V
DC OUTPUT WIRE
99
8.8
Paper speciication
Paper with black mark
The following image shows the placement of the black mark on paper. The black mark can be printed both on the thermal
side and on the non-thermal side of paper and it can be placed anywhere on the whole width of the paper.
For more information about the use of paper with black mark see chapter 11.
+1
min 40 mm
90
PAPER WIDTH from 20 to 82 mm
100
DIRECTION OF PAPER FEED
50
+1
NOTE: All the dimensions shown in following igures are in millimetres.
Fan-fold paper with hole
The following image shows the placement of the hole on the paper. The hole can be positioned across the width of the ticket.
To manage tickets with hole, set the parameter “Black mark position” to “Transparent” (see paragraph 6.4).
For more information about the use of paper with hole see chapter 11.
min 40
min 10
DIRECTION OF PAPER FEED
min 2
NOTE: All the dimensions shown in following igures are in millimetres.
PAPER WIDTH from 20 to 82 mm
101
Ticket with RFID tag (models with RFID reader/writer)
RFID (acronym for Radio Frequency IDentiication) is a technology to identify automatically items using radio waves; this system is based on wireless data capture from RFID tag using appropriate readers. The RFID tag, or transponder, is made
up of :
• the microchip that stores the data (including also a unique serial number written);
• an RFID antenna.
The device models equipped with RFID reader are equipped with an RFID transceiver, provided with antenna, that allows
to send and receive RF data to and from the tag. For this application the ticket dimensions are not binding but for good
reading is important that the tag inside the ticket, after alignment, intersects the antenna area.
The following igure show the available positions of antenna RFID inside the device
KPM180H PRES UHF
38
48
6.3
92
120
41
21.3
9
printing line
102
8.9
Character sets in CUSTOM/POS emulation
The device has 3 fonts of varying width (11, 15 and 20 cpi) which may be related one of the coding tables provided on the
device.
To know the coding tables actually present on the device, you need to print the font test (see paragraph 3.6).
You can set font and coding table by using the commands (see the Commands Manual of the device) or using the “Code
Table” and the "Chars / Inch" parameters during the setup procedure (see paragraph 6.4).
The following is the full list of coding tables that can be installed on the device.
<CodeTable>
Coding table
0
PC437 - U.S.A., Standard Europe
1
Katakana
2
PC850 - Multilingual
3
PC860 - Portuguese
4
PC863 - Canadian/French
5
PC865 - Nordic
11
PC851 - Greek
on request
12
PC853 - Turkish
on request
13
PC857 - Turkish
on request
14
PC737 - Greek
on request
15
ISO8859-7 - Greek
on request
16
WPC1252
17
PC866 - Cyrillic 2
18
PC852 - Latin 2
19
PC858 for Euro symbol in position 213
20
KU42 - Thai
on request
21
TIS11 - Thai
on request
26
TIS18 - Thai
on request
30
TCVN_3 - Vietnamese
on request
31
TCVN_3 - Vietnamese
on request
32
PC720 - Arabic
on request
33
WPC775 - Baltic Rim
on request
on request
103
<CodeTable>
Coding table
34
PC855 - Cyrillic
on request
35
PC861 - Icelandic
on request
36
PC862 - Hebrew
37
PC864 - Arabic
38
PC869 - Greek
on request
39
ISO8859-2 - Latin 2
on request
40
ISO8859-15 - Latin 9
on request
41
PC1098 - Farci
on request
42
PC1118 - Lithuanian
on request
43
PC1119 - Lithuanian
on request
44
PC1125 - Ukrainian
on request
45
WPC1250 - Latin 2
46
WPC1251 - Cyrillic
47
WPC1253 - Greek
48
WPC1254 - Turkish
49
WPC1255 - Hebrew
50
WPC1256 - Arabic
51
WPC1257 - Baltic Rim
52
WPC1258 - Vietnamese
53
KZ1048 - Kazakhstan
255
Space page
on request
In CUSTOM/POS emulation, it is possible to use TrueType fonts. To be used, a TrueType font must be monospace type
(every character of the font must have the same dimension). The check is made by the device when the font is selected.
TrueType fonts will be automatically scaled by the device in order to obtain the same available width for the embedded
fonts (11, 15 and 20 cpi).
The quality of TrueType fonts, the correct positioning into the printable area and the available code tables, will result from
the font producers and the font implementation.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters in
the tables. Otherwise, the ‘�’ symbol will be printed instead the missing character. All commands for printing coniguration are usable both with TrueType fonts and with embedded fonts. It is possible to address the TrueType font respects the
UNICODE standard (see www.unicode.org), by using UTF-8 or UTF-16 encoding.
104
8.10
Character sets in SVELTA emulation
In SVELTA emulation, the device has 20 embedded fonts of varying width which may be accessed through control characters (see the Commands Manual of the device). The following list shows the font available and relative dimensions in dot:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Font HEL8PT8 (A) Font HEL10PT8 (A) Font HEL14PT8 (A) Font HEL16PT8 (A) Font 18x24
Font 14x24
Font 10x24
Font 8x12 (B)
Font 8x12-2 (B)
Font 12x12 (B)
Font 14x11 (B)
Font 16x24 (B)
Font 16x24_1 (B) (C)
Font 16x24_2 (B) (C)
Font 20x15 (B)
Font 28x20 (B)
Font 14x24_1 (B) (C)
Font 16x24CN (B) (C)
Font OCRB (20x32) (B)
Proportional Font with ixed height (H = 28 dot)
Proportional Font with ixed height (H = 34 dot)
Proportional Font with ixed height (H = 50 dot)
Proportional Font with ixed height (H = 55 dot)
(Font 18x24 in CUSTOM/POS emulation)
(Font 14x24 in CUSTOM/POS emulation)
(Font 10x24 in CUSTOM/POS emulation)
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
Fixed Font
For further information to characters representations print the Font Test (D).
NOTES:
(A)
A proportional font is a font in which different characters have different pitches (widths).
(B)
A ixed font is the opposite of a proportional font and is a ixed-pitch font.
(C)
The fonts with the same name and dimension contain different characters in different positions from theirs.
(D)
During power-up, if the FF FORM FEED key is held down, the device executes the FONT TEST.
In SVELTA emulation, it is possible to use TrueType fonts. True Type fonts are printable with every angle of rotation and in
bold, reverse, italic and underlined mode.
It is possible to address the TrueType font respects the UNICODE standard (see www.unicode.org), by using UTF-8 or
UTF-16 encoding.
For the correct printing of the code tables, it is necessary that the selected TrueType font contains all the characters in the
tables. Otherwise, the ‘�’ symbol will be printed instead the missing character.
105
106
9
CONSUMABLES
The following table shows the list of available consumables for device:
DESCRIPTION
CODE
67A00000000304
FAN-FOLD (100 tickets)
weight = 140 g/m2
dimensions = 152mm x 80mm
107
108
10
ACCESSORIES
The following table shows the list of available accessories for device:
KPM180H STD, KPM180H STD 300
DESCRIPTION
CODE
963GE020000046
POWER SUPPLY
(for technical speciications, see paragraph 8.1)
976AH010000002
PRETENSIONER MODULE
976AH010000001
PRESENTER MODULE + AUTOCUTTER
(for technical speciications, see paragraph 8.1)
109
TK180 MET
DESCRIPTION
CODE
963GE020000046
POWER SUPPLY
(for technical speciications, see paragraph 8.1)
974HL010000002
PAPER ROLL HOLDER
26900000000026
ADAPTER CABLE RJ45M-DB9F
length = 0.1 m
26500000000352
SERIAL CABLE DB9M-DB9F
length = 1.8 m
26500000000356
USB CABLE TYPE A-B
length = 1.8 m
110
26100000000311
MAINS CABLE SCHUKO PLUG
length = 2 m
26100000000313
MAINS CABLE UK PLUG
length = 2 m
TK180 PLAS
DESCRIPTION
CODE
963GE020000046
POWER SUPPLY
(for technical speciications, see paragraph 8.1)
974HL020000003
PAPER ROLL HOLDER
26500000000352
SERIAL CABLE DB9M-DB9F
length = 1.8 m
111
26900000000026
ADAPTER CABLE RJ45M-DB9F
length = 0.1 m
26500000000356
USB CABLE TYPE A-B
length = 1.8 m
26100000000311
MAINS CABLE SCHUKO PLUG
length = 2 m
26100000000313
MAINS CABLE UK PLUG
length = 2 m
112
11
ALIGNMENT
Device is provided with sensors for the use of alignment black mark in order to handle:
• roll of tickets with pre-printed ields and a ixed length;
• Fan-fold of tickets with pre-printed ields and a ixed length.
The alignment black mark may be formed by
• black mark printed on paper (see paragraph. 8.7);
• hole between two tickets (see paragraph 8.7);
All alignment sensors are “relection” sensors: this kind of sensor emits a band of light and detects the quantity of light relected to it. The presence of the black mark is therefore detected by the amount of light that returns to the sensor, considering that the light is relected by the white paper and absorbed by the black mark. To use tickets with holes, it is possible to use the same sensors as “transparence” sensors, coupled two by two: a beam of
light is emitted by the transmitter sensor and the quantity of light which reaches the opposite receiver sensor is detected.
The presence of the hole is detected evaluating the amount of light that arrives to the opposite sensor, considering that the
paper doesn’t allow the beam of light to reach the receiver, whereas a hole lets the light to reach the receiver.
The following paragraphs show how to correctly set the coniguration parameters of device in order to assure the alignment.
113
11.1
Enable alignment
Device is provided with two sensors for alignment, placed as follows:
•
•
one mobile sensor on the bottom lat,
one mobile sensor on the top lat.
To guarantee the alignment, it is necessary to correctly choose the sensor to use for the black mark detection depending
on the type of black mark and its location on the ticket.
To do this, you must enable the parameter “Black mark position” during the setup procedure (see chapter 6) and set the
correct value of this parameter as described in the following table.
SENSOR
USED
VALUE OF THE
“BLACK MARK POSITION”
PARAMETER
USING MODE
OF SENSORS
BLACK MARK TYPE
-
Disabled
-
Alignment disabled
1
Bottom
Relection
Black mark printed on the non-thermal side of paper
2
Top
Relection
Black mark printed on the thermal side of paper
1+2
Transparent
Transparence
Hole between tickets
upper flat
SENSOR 2
SENSOR 1
lower flat
The following igures show the usable format of paper and the corresponding sensors used for alignment:
NOTE: For ease of understanding, the image shows the two lats represented in the same plane. For some models, only the internal printer group is represented.
114
Paper with black mark on the non-thermal side
Paper with black mark on the thermal side
direction
of paper
feed
SENSOR 1
NON-THERMAL
SIDE
direction
of paper
feed
SENSOR 2
THERMAL
SIDE
115
Tickets with hole
direction
of paper
feed
SENSOR 2
SENSOR 1
116
11.2
Calibration
The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of
whiteness of the paper used and the degree of black of the mark printed on paper.
The device automatically performs the self-calibration during the setup procedure only if the “Black mark position” parameter
is set to a value other than “Disabled” (see chapter 6).
When self-calibration starts, the device performs some paper feeds and then it prints the calibration result and the value of
the PWM duty-cicle of the alignment sensor driver so that it can be perform an optimal black mark detection:
Autosetting black mark : OK
PWM Duty Cycle : 85.3%
The “Autosetting black mark” parameter indicates the result of the self-calibration procedure; OK will appear if it has been successful, NOT OK will appear if the procedure has failed.
After the printing of the procedure result, the device offers the execution of the function of paper characterization “Characterize
Paper” and the change of the “Black mark threshold” parameter which represents the detection threshold of the black mark.
Choosing the “Yes” value for the “Characterize Paper” parameter, the device prints a graphic representation (see following
igures) of the outgoing voltage of the alignment sensor (expressed as a percentage) and the “Black mark threshold” value.
This graphic representation is useful to set the most suitable value to assign to the “Black mark threshold” parameter and
then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero.
The following igure shows an example of paper with the non-thermal paper printed with black marks: the outgoing voltage is constant while passing the white paper between two black marks and presents a peak at each black mark.
In this case, the optimal value for the “Black mark threshold” parameter is placed about half of the peak.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Black mark
threshold”
117
The following igure shows an example of paper with holes: the outgoing voltage is constant while passing the paper between two holes and presents a variation at each hole. In this case, the optimal value for the “Black mark threshold” parameter
is placed about half of the variation.
NON-THERMAL SIDE
“Black mark
threshold”
Peak
118
THERMAL SIDE
The following igure shows an example of paper with the non-thermal paper printed with black marks and other graphics (for example, a barcode): the outgoing voltage is constant while passing the white paper between two black marks, presents
a peak at each black mark and presents some “noise” at each barcode. In this case, the optimal value for the “Black mark
threshold” parameter is located about halfway between the peak value and the maximum value of the “noise”.
NON-THERMAL SIDE
Peak
THERMAL SIDE
“Black mark
threshold”
Noise
If the maximum value of “noise” read by the sensor is very close to the peak value, it might be dificult to place the value of the “Black mark threshold” at an intermediate point. In these cases, it is mandatory that the portion of paper between
the point of printing end and the front of black mark is completely white (no graphics). In this way, the only next graphic
detected by the sensor for alignment after the printing end will be the black mark.
119
11.3
Alignment parameters
The “alignment point” is deined as the position inside the ticket to use for the black mark alignment.
The distance between the black mark edge and the alignment point is deined as “Black mark distance”.
Referring to the front of the black mark, the value of “Black mark distance” value varies from -5mm minimum and 99.9mm
maximum.
If the “Black mark distance” value is set to 0, the alignment point is set at the beginning of the black mark.
Alignment point:
black mark front
Alignment
point
Alignment
point
PRINTING DIRECTION
+
0
Positive values of
“Black mark distance”
Negative values of
“Black mark distance”
The following igure shows an example of paper with alignment point set by a positive value of “Black mark distance” (“Black mark distance” = + A):
Alignment
point
Black mark
front
PRINTING DIRECTION
+A
0
120
To set a negative value of the “Black mark distance” parameter is useful in cases where the alignment point refers to the
black mark printed on the previous ticket or where the desired cutting line is placed in the middle of the alignment black
mark (for example, for paper with holes or gap). In the following images, the value of “Black mark distance” parameter is
set to -A.
Black mark
front
Alignment
point
PRINTING DIRECTION
-A
0
Black mark
front
Alignment
point
PRINTING DIRECTION
-A
0
121
The following igures show the simpliied sections of the device models with the paper path and the distances (in mm) between the alignment sensor, the print head, autocutter (for KPM180H PRES, KPM180H PRES UHF) and paper out mouth.
KPM180H STD, KPM180H STD 300, TK180 MET, TK180 PLAS
38
20
distance between
printing line and
black mark sensor
distance between
printing line and
paper out
KPM180H (standard models)
TK180 (plastic models)
TK180 (metallic models)
KPM180H PRES, KPM180H PRES UHF
122
38
20
32
16
distance between
printing line and
black mark sensor
distance between
printing line and
cutting line
distance between
cutting line and
nip rollers
distance between
nip rollers
and paper out
CUSTOM/POS emulation
To deine the alignment point you need to set the printer parameters that compose the numerical value of the “Black mark distance” parameter. (see paragraph 6.4).
For example, to set a black mark distance of 15mm between the black mark and the alignment point, the parameters must
be set on the following values:
Black mark distance sign
Black mark distance [mm x 10]
Black mark distance [mm x 1]
Black mark distance [mm x .1]
:+
:1
:5
:0
The “Black mark distance” parameter, may be modiied as follows:
• during the setup procedure of the device (see chapter 6)
• by modifying the "Setup.ini" ile (see paragraph 13.5)
• by using the 0x1D 0xE7 command (for more details, refer to the commands manual)
• by driver
SVELTA emulation
The ticket features and the alignment parameters, may be modiied as follows:
• by using the parameters of the <LHT> command (for more details, refer to the commands manual)
• by modifying the "Setup.ini" ile (see paragraph 13.5)
• by driver
The following igure shows the some of parameters for alignment of the "Setup.ini" ile:
• “Ticket X Dimension”
• “Ticket Y Dimension”
• “Black mark width”
• “Black mark distance”
Alignment
point
“Ticket Y Dimension”
“Ticket X Dimension”
PRINTING DIRECTION
“Black mark width”
“Black mark distance”
123
11.4
Printing area
In order to print ticket containing only one black mark and to not overlay printing to a black mark (that will make it useless
for the next alignment), it is important to well calibrate:
•
•
the length of the printing area of ticket according to the inter-black mark distance;
the value for the paper recovery after a cut.
The following igure shows an example of tickets with “Black mark distance” set to 0:
Cutting line
Printing line
Cutting line
Printing line
PRINTING DIRECTION
PRINTED
AREA
A
H
D
A
L
A
“Non-printable area” of 1 mm generated from:
“Distance between autocutter/printing head”- “Value for the paper recovery after a cut”
where:
“Distance between autocutter/printing head” = 20 mm (ixed distance)
“Value for the paper recovery after a cut”=
19 mm
For KPM180H STD, KPM180H STD 300, TK180 MET and TK180 PLAS distance A is ixed.
For KPM180H PRES and KPM180H PRES UHF models in CUSTOM/POS emulation use the command 0x1C
0xC1 to set the “Value for the paper recovery after a cut” (see Commands Manual).
H Distance between the irst and the last print line, called “Hieght of the printing area”.
L
Distance between an edge of the black mark and the next one, called “Inter-black mark distance”.
D
Automatic feed for alignment at the next black mark.
To use all the black marks on paper, you must comply with the following equation:
H + A ≤ L
The height of the printing area (H) can be increased to make no progress on alignment (D) but no further.
124
12
TECHNICAL SERVICE
In case of failure, send the 4 pieces of information listed below to our support team:
1. Product code
2. Serial number
3. Hardware release
4. Firmware release
To get the necessary data, proceed as follows:
1
3
XXXXXXXXXXXXXX
Rx
0000000000000000000
Customer Service Department:
[email protected]
Write down the data printed
on the product label (see paragraph 3.5).
(worldwide)
or
[email protected]
2
(specific for North/South American customers)
FW
<device name>
SCODE. <code>
DCODE. <code>
FCODE. <code>
-
Send an e-mail to the Technical Service,
with the data collected.
rel 1.00
rel 1.00
rel 1.00
PRINTER SETTINGS
1 «••••••••» 640
---------------------------------------------------------------------------PRINTHEAD WORKING GOOD!
PRINTER TYPE ....................................<device model>
RFID Module .........................................Not Present
Wi-Fi Module .........................................Not Present
PRINTING HEAD TYPE ........................<head model>
Print a setup report (see paragraph 6.1)
The setup report shows
the firmware release.
125
126
13
ADVANCED FUNCTIONS
13.1
File sharing
The device can be connected to a PC with a USB cable.
Through this kind of connection, it is possible to manage drivers, fonts and logos of the device and conigure the operating parameters by iles sharing from Mass Storage.
USB
FILE SHARING
FROM
MASS STORAGE
13.2
Drivers installation
It is possible to install the new driver update directly into the folder “Driver” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage you need to enable the relative parameter during the coniguration process (see chapter 6).
127
13.3
Logos management
It is possible to store new logos in addition to default logos stored on Flash Drive. The device automatically provides to
convert BMP image to the error-diffusion format in black and white.
It is possible to directly add the new logo directly into the folder “Pictures” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 6).
After adding the logo, open the coniguration ile “PictList.ini” and add a new line with a number associated to the logo (to be used with device’s commands), a letter for the memory unit and the logo ile name, as indicated in the instructions written inside the “PictList.ini” ile.
To delete a logos stored in the device, proceed as follows:
1. delete the selected logo from the “Pictures” folder on Flash Drive;
2. in the coniguration ile “PictList.ini”, delete the line related to the erased logo.
The logos stored on Flash Drive and converted by the device, can be printed by using the number associated to the logo
during the conversion step.
The correspondence between ile-name and logo-number is warrant by the coniguration ile “PictList.ini” and it is veriiable with the logo test.
13.4
Fonts management
It is possible to store new font in addition to default fonts stored on Flash Drive.
You can directly add the new font directly into the folder “Fonts” on the Flash Drive of the device.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 6).
NOTE:
Uploading the new font directly from the “Font” folder of Microsoft Windows directory, remember that the displayed font
name into the “Font” folder may not match the real name of the font ile.
128
13.5
Setup
It is possible to conigure the default parameters for device setup by editing the “Setup.ini” ile on the Flash Drive.
To enter the Flash Drive by iles sharing from Mass Storage, you need to enable the relative parameter during the coniguration process (see chapter 6).
After editing device’s parameter, simply save the “Setup.ini” ile to make the modiies activated.
The “Setup.ini” ile is a coniguration ile that contains all the conigurable parameters listed in text format and divided into some sections (indicated in square brackets).
The available values for every parameter, are listed after the parameter name. The value marked with the symbol ‘ * ’ is the
default one. To modify printer’s parameters, change the numeric value after the name of parameters. To set the parameter
to the default value, change the numeric value with the symbol D.
The “Setup.ini” ile permits the coniguration of the following parameters:
[PRINT]
Wireless
0*, 1, 2
0 = Off
1 = Wi-Fi
2 = Bluetooth
Printer Emulation
0*, 1
0 = CUSTOM/POS
1 = SVELTA
Print Mode
0*, 1
0 = Normal
1 = Reverse
Autofeed
0*, 1
0 = CR disabled
1 = CR enable
Chars / inch
0, 1*, 2
0 = A=11 B=15 cpi
1 = A=15 B=20 cpi
Code Table [num]
0*
Chinese font
0*, 1
0 = Disabled
1 = Enabled
Speed / Quality
0, 1*, 2
0 = High Quality
1 = Normal
2 = High Speed
Paper Width
0, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,
11, 12, 13, 14, 15, 16, 17, 18,
19, 20, 21, 22, 23, 24, 25, 26,
27, 28, 29, 30, 31*
0 = 18 mm
1 = 20 mm
2 = 22 mm
3 = 24 mm
4 = 26 mm
5 = 28 mm
6 = 30 mm
7 = 32 mm
8 = 34 mm
9 = 36 mm
10 = 38 mm
11 = 40 mm
12 = 42 mm
13 = 44 mm
14 = 46 mm
15 = 48 mm
16 = 50 mm
17 = 52 mm
18 = 54 mm
19 = 56 mm
20 = 58 mm
21 = 60 mm
2 = A=20 B=15 cpi
22 = 62 mm
23 = 64 mm
24 = 66 mm
25 = 68 mm
26 = 70 mm
27 = 72 mm
28 = 74 mm
29 = 76 mm
30 = 78 mm
31 = 80 mm
129
Paper Threshold
0, 1*, 2, 3, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
Black mark position
0*, 1, 2, 3
0 = Disabled
1 = Bottom
2 = Trasparence
3 = Top
Black mark threshold
0, 1*, 2, 3, 4, 5, 6
0 = 30 %
1 = 40 %
2 = 50 %
3 = 60 %
4 = 70 %
5 = 80 %
6 = 90 %
Black mark Min.Width
0*, 1, 2, 3, 4, 5, 6, 7, 8, 9, 10,
11, 12, 13, 14, 15, 16, 17, 18,
19, 20
0 = 0 mm
1 = 1 mm
2 = 2 mm
3 = 3 mm
4 = 4 mm
5 = 5 mm
6 = 6 mm
7 = 7 mm
8 = 8 mm
9 = 9 mm
10 = 10 mm
11 = 11 mm
12 = 12 mm
13 = 13 mm
14 = 14 mm
15 = 15 mm
16 = 16 mm
17 = 17 mm
18 = 18 mm
19 = 19 mm
20 = 20 mm
Ticket Locking
0*, 1
0 = Disabled
1 = Enabled
Ticket Management
0*, 1, 2
0 = Disabled
1 = Short Ticket
2 = Check First
PrintHead Test PowerOn
0*, 1
0 = Disabled
1 = Enabled
Casing Type
0, 1*
0 = Metal
1 = Plastic
Print Density
0, 1, 2, 3, 4*, 5, 6, 7, 8
0 = - 50 %
1 = - 37 %
2 = - 25 %
3 = - 12 %
4=0%
5 = + 12 %
6 = + 25 %
7 = + 37 %
8 = + 50 %
RS232 Baud Rate
1, 2, 3, 4, 5, 6, 7, 8*
1 = 1200 bps
2 = 2400 bps
3 = 4800 bps
4 = 9600 bps
5 = 19200 bps
6 = 38400 bps
7 = 57600 bps
8 = 115200 bps
RS232 Data Length
0*, 1
0 = 8 bits/chr
1 = 7 bits/chr
RS232 Parity
0*, 1, 2
0 = None
1 = Even
Black mark distance [mm]
[INTERFACE]
130
2 = Odd
RS232 Handshaking
0, 1*
0 = Xon/Xoff
1 = Hardware
Busy Condition
0*, 1
0 = RxFull
1 = OffLine/RxFull
USB Class
0*, 1, 2
0 = Printer
1 = Mass Storage
2 = Virtual COM
USB Address Number
0*, 1, 2, 3, 4, 5, 6, 7, 8, 9
0=0
1=1
2=2
3=3
0*, 1
0 = Disabled
1 = Enabled
4=4
5=5
6=6
7=7
8=8
9=9
[SVELTA]
Ticket X Dimension
Ticket Y Dimension
Black mark Distance
Black mark Width
Barcode timeout
[NETWORK]
DHCP Client
IP Address
Subnet Mask
Default Gateway
Domain Name System
TCP Printer Port
MAC Address
131
132
Rev.1.70
Part Number : 76200000002100
CUSTOM S.p.A.
World Headquarters
Via Berettine, 2/B - 43010 Fontevivo, Parma ITALY
Tel. +39 0521 680111 - Fax +39 0521 610701
[email protected] - www.custom.biz
All rights reserved
www.custom.biz
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