The Motorola Global ES400 EDA
The small pocketable EDA built for big business
Transform your mobile workers from simply informed to truly empowered…with the ES400
Motorola’s smallest and pocketable EDA offers the comprehensive voice and data capabilities required to enable your workers to not only
receive information, but to take action — immediately. No more paperwork to process at the end of the day. No more delay in receipt of
information from the field. No more gathering information before heading out on the road. Now, the tools required to collect and access
data, make the best decisions and complete tasks on-the-spot are always in hand. The result? Action items become actions taken, delivering
the maximum efficiency and rapid response times required to provide extraordinary customer care and service — and increase enterprise
profitability, strength and brand value.
The power to run the most demanding
enterprise applications: 600 MHz powerful
ARM 11 processor, an extra large memory
footprint (256MB RAM/1GB Flash) and a user
accessible microSD card slot supporting up to
32GB of additional storage
Enterprise class durability: Multiple MIL-STD
and IEC specifications provide day-in and dayout reliable operation — the ES400 withstands
single impacts of 4 ft./1.22 m drops; 300
consecutive 1.6 ft./0.5 m hits and exposure to
dust, moisture and rain
Advanced ergonomic design: Motorola’s
award-winning Industrial Design team utilized
human factor studies to bring a new level of ease
of use to this size device — data entry is easy
regardless of hand size, motions are minimized
and overall device interaction is highly intuitive
Motorola Enterprise User Interface (MEUI):
An industry first in this device category, this
custom and customizable business-class
interface provides faster and easier access
to features and applications and allows users
to tailor the interface to improve their unique
workflow and maximize on-the-job efficiency
Actual size
High resolution 3.2 MP autofocus digital
camera: Enables the easy capture of 1D and 2D
bar codes, signatures, photos and high quality
videos; user controllable light source for optimal
bar code capture
Compatibility with Motorola’s Mobile
Security Suite: Provides device-level protection
— a firewall, intrusion prevention, enforced
authentication, data encryption and integrity
monitoring protect the data that is resident on
and in transit to and from your ES400 devices;
Mobile Virtual Private Networks (MVPNs) bring
wired-line security to wireless communications
without the typical performance degradation
Easy global remote management:
Compatibility with Motorola’s Mobility Services
Platform (MSP) enables comprehensive and
flexible centralized management of all devices,
anywhere in the world, all from a single console
Motorola MAX Sensor: Interactive Sensor
Technology (IST) offers automatic screen
rotation, power management features that
preserve battery power for full shift use
and the ability to utilize sensor data in
custom applications
Motorola MAX FlexWAN: Industry first dual
user-selectable 3.5G broadband WAN (GSM
HSPA and CDMA-EVDO Rev A); deploy and
re-deploy a single pool of devices anywhere in
the world on virtually any network; activate on
either or both networks at any time with ‘one
tap toggle’ between networks
Motorola MAX Locate: Best-in-class GPS
implementation enables a signal lock in
challenging areas where signals are typically
weak, such as urban canyons and indoors,
providing more users with location-based
services in more areas; supports Assisted and
Autonomous GPS with SUPL compliance
Best-in-class 3 inch color touchscreen
display: PenTile® technology delivers twice the
brightness at half the power of typical displays,
conserving battery power while providing excellent
readability — even outdoors; special algorithms
sharpen edges for crisper and easier to read text
Managed Device Service option: Multilingual
help desk identifies and resolves issues with
minimal user involvement
Built-in biometric fingerprint reader:
Ensures only authorized workers gain device
and network access
Three-year availability: Eliminates issues
associated with short product consumer-class
device lifecycles — a single model can be
deployed for years instead of months
All-inclusive support plan option: Service from
the Start with Comprehensive Coverage covers
normal wear and tear as well as internal and
external components damaged through accidental
breakage for both device and select accessories
The only device in this category to offer a choice
of three keypads — supports global enterprise
deployments by providing easy data entry in
different geographies
ES400 Specifications
Physical Characteristics
Thermal Shock:
-20° F to 158° F/-20° C to 70° C rapid transition
Standard Battery:
5.08 in. L x 2.38 in. W x 0.67 in. D
129 mm L x 60.4 mm W x 16.5 mm D
Extended Battery:
5.08 in. L x 2.38 in. W x 0.85 in. D
129 mm L x 60.4 mm W x 21.5 mm D
±15kv Air discharge, ±8kv direct discharge,
±8kv indirect discharge
-1,200 ft. to 15,000 ft. operational
15,000 ft. shipping
Keyboard/Side Buttons:
1 million presses
Standard Battery: 5.5 oz./156 g
Extended Battery: 6.5 oz./188.5 g
(including battery, stylus, keypad and strap)
Standard: Rechargeable Lithium Ion 1540mAh
battery @ 3.7 V
Extended: Rechargeable Lithium Ion 3080mAh
battery @ 3.7 V
PenTile® 3 in. diagonal color display, touch,
VGA 640 x 480 portrait, Super Bright 750+ NITS
Standby Time:
Touch Panel:
Polycarbonate analog resistive touch with haptic
‘touch vibration response’
250 hours standard battery
500 hours extended battery
Talk Time:
LED Backlight
6 hours (WAN) standard battery
12 hours extended battery
Keypad Options:
User Profiles:
Expansion Slot:
microSD slot — supports up to 32GB
Integrated Speaker; audio stereo connector (2.5 mm
barrel jack); high-quality speakerphone; supports
Bluetooth and PTT wireless or wired headsets
Programmable LEDs; Audio notifications;
Vibrator alerts
Outdoor WAN+GPS: 15 min./hour voice
communication, 10KB transmission every
10 min, and GPS on all time, default out-of-box
configuration of other parameters, minimum
8 hours of operation
Outdoor Voice: 15 min./hour voice communication,
default out-of-box configuration of other parameters,
minimum 16 hours of operation
Device Security:
Biometric (finger swipe) and PIN code
Performance Characteristics
600 MHz, ARM 11 processor, MSM 7627
Operating System:
Windows Mobile 6.5.3 Professional
256MB RAM/1GB Flash
User Environment
Drop Specification:
Tumble Specification:
Motorola Enterprise UI; customizable
homescreen, enhanced dialer and enterprise
camera solution
Military Standard (MIL-STD) 810G 4 ft./1.22 m
drop specification; 3 ft./0.91 m drop to
vinyl covered concrete across the operating
temperature range (36 drops at 32° F/0° C, room
temperature and 104° F/40° C)
150 1.65 ft./0.5 m tumbles (equivalent to 300
consecutive drops) at room temperature; meets
and exceeds applicable IEC tumble specifications
Operating Temperature:
32° F to 104° F/0° C to 40° C
Storage Temperature:
-40° F to 158° F/-40° C to 70° C
Meets and exceeds IP42 sealing
5 - 95% non-condensing
MIL-STD 810G Method 514.5, figure 514.5C-1; 1
hour per axis
Data Capture Options
Data Types:
1D and 2D bar codes; photographs; video;
signatures; documents
Color Camera
3.2 megapixel
User controllable light source for efficient data
capture illumination
Bar Code Scanning:
Integrated 1D and 2D decoding; user controllable
red line LED aimer
Motorola Interactive Sensor Technology
3-axis accelerometer that enables motion-sensing
applications for dynamic screen orientation and
power management
Wireless WAN Voice and Data Communications
Dual 3.5G: GSM HSDPA/HSUPA and CDMAEVDO Rev A broadband for voice and data
Frequency Band:
UMTS/HSDPA and HSUPA: 850, 1900 and 2100 MHz
GSM/EDGE: 850, 900, 1800 and 1900 MHz
CDMA/EVDO Rev A: 850 and 1900 MHz
Internal antennas: primary and diversity
Integrated GPS
Integrated standalone or Assisted-GPS (A-GPS)
Electrical Safety:
IEC/UL/CSA/EN 60950-1
Wireless LAN Voice and Data Communications
RoHS/WEEE compliant
Tri-mode IEEE® 802.11a/b/g
WPA2 (Personal or Enterprise); 802.1x; EAP-TLS;
WLAN and
Bluetooth (PAN):
USA: FCC Part 15.247, 15.407
Canada: RSS-210
EN 300 328, EN 301 893
EU: Japan: ARIB STD T33, T66, T71
Australia: AS/NZS 4268
Internal antenna
Global: Data Rates Supported:
1, 2, 5.5, 6, 9, 11, 12, 18, 24, 36, 48 and 54 Mbps
Wireless Wide Area
Network: GSM-HSDPA/
Operating Channels:
Chan 36-165 (5180 – 5825 MHz)
Chan 1-13 (2412-2472 MHz)
Chan 14 (2484 MHz) Japan only
Actual operating channels/frequencies depend
on regulatory rules and certification agency
Voice Communications:
Voice-over-IP ready, Wi-Fi™-certified, IEEE
802.11a/b/g direct sequence wireless LAN,
Wi-Fi Multimedia™ (WMM and WMM-PS)
Wireless PAN Data and Voice Communications
Class II, v2.0 with Enhanced Data Rate (EDR);
integrated antenna
Voice and Audio
VoWWAN; VoWLAN; PTT and TEAM Express
ready; rugged audio connector; high-quality
speakerphone; support for wired and wireless
(Bluetooth) headsets; support for PTT headsets,
handset and speaker phone modes
HAC compliant
Wireless Wide Area
Network: CDMA-EVDO
Rev A
USA: FCC Part 22, Part 24
Canada: RSS-132, RSS-133
RF Exposure:
USA: FCC Part 2, FCC OET Bulletin 65
Supplement C
Canada: RSS-102
EU: EN 50360; EN62311
Japan: ARIB STD T56
Australia: Radiocommunications Standard 2003
USA: FCC Part 15, Class B
Canada: ICES-003 Class B
EU: EN55022 Class B, EN 55024,
EN 301 489-1, EN 301 489-3,
EN 301 489-7, EN 301 489-17,
EN 301 489-24, EN 60601-1-2,
EN 50121-3-2, EN 50121-4
Australia: AS/NZS CISPR-22
Micro USB 2.0 High Speed (host and client)
Peripherals and Accessories*
Charging Cradles
and Cables:
Single slot cradle (includes power supply,
international plugs and USB charge cable)
Travel Charging
Vehicle holder includes mini USB for charge and
sync; auto charge cables (cigarette adapter)
Soft case holster with belt clip; spare batteries
and spare stylus
Soft Goods:
Rigid and soft case holsters
* For a complete list of ES400 Peripherals and Accessories, please visit
GCF and PTCRB approved
USA: FCC Part 22, Part 24
Canada: RSS-132, RSS-133
EN301 511, EN301 908
EU: Japan: ARIB STD T33, T66, T71
Australia: AS/ACIF S042.1 & 3
Network Communications
3GPP TS 51.010, 3GPP TS 34.121,
3GPP TS 34.123
HAC compliant
For countries outside USA, Canada, European Economic Area, Japan, or
Australia, consult your local Motorola representative
The ES400 is warranted against defects in workmanship and materials for
a period of 12 months from date of shipment, provided that the product
remains unmodified and is operated under normal and proper conditions.
Recommended Services
Advanced Services:
Managed Device Service
Customer Services:
Service from the Start with Comprehensive Coverage
The ES400 is a true global product that is supported in all industrial countries.
The Motorola Global ES400 EDA
The small pocketable EDA built for big business
Part number SS-ES400. Printed in USA 12/10. MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the
property of their respective owners. ©Motorola, Inc. 2010. All rights reserved. For system, product or services availability and specific information within your country, please
contact your local Motorola office or Business Partner. Specifications are subject to change without notice.