963 Supervisor Data Sheet - Trend Partner

963 Supervisor Data Sheet - Trend Partner
Data Sheet
963
Supervisor
963 Supervisor
Description
Features
963 is a graphical, real-time, user interface for the building control
system. It enables the user to monitor plant or building services,
and make changes to the way the building is controlled from a
graphical display. All pages and actions are accessible using a
mouse. The security system ensures that the user is only
presented with information and functions that are relevant to
their authority or task. The 963 learns the structure of the system
allowing the 963’s Device Viewer facility to provide system
information without the need for engineering.
All versions
• Compatibility with the Trend Open Protocol Server (TOPS)
which enable 963 to communicate with BACnet devices.
• 8-bit comms.
• SQL Server 2005 Express database.
• Enhanced alarm monitoring, and occupation time control.
• Complete control and monitoring of BMS from colour graphics
pages on the 963 machine.
• Alarm handling with alarm retransmission and logging.
• Scheduled recording of logged data from IQ controllers.
• Recording of schematic pages.
• Indication of hand/OFF/auto status on schematic pages.
• Connection to remote sites over TCP/IP using hostnames.
• Management of multiple controller occupation times.
• Display of live, logged, or recorded data in multitrace graphs
using either compact or precision logs.
• Database password protected.
It is compatible with the Trend Open Protocol Server which allows
values from BACnet devices to be included in schematic pages,
adjustments to be made, and alarm received.
There are several different versions of 963.
963 Lite provides all the fundamental features required of a
supervisory package for control of an IQ System.
963 Server provides the same facilities as 963 Lite plus enables
the 963 to act as a web server allowing access to 963’s graphical
displays, and alarm viewing/acknowledgement, and the display
of graphs from a web browser like Internet Explorer.
963 Secure provides the same facilities as 963 Lite, or 963 Server
depending on the version that has been licensed, plus it provides
additional features such as strong passwords and MKT calculation
which assist with the compliance to the FDA regulation 21 CFR
Part 11.
963 SNMP provides the same facilities as 963 Lite, or 963 Server
depending on the version that has been licensed, plus it enables
alarms to be retransmitted in SNMP format.
963 SMS Direct provides the same facilities as 963 Lite, or 963
Server depending on the version that has been licensed, plus it
enables alarms to be retransmitted using SMS text messaging.
963 Server
• Client-server operation.
• Access to graphic pages in a web browser.
• Access to Device Viewer in a web browser.
• Adjustment of values/occupation times in web browser.
• Display of graphs in a web browser.
• Alarm viewing facilities.
963 Secure
• Assists with compliance to FDA regulation 21 CFR Part 11.
• Calculation of MKT values.
• Password expiry times.
• Multiple failed password entry will lock user.
• Minimum password length.
• Audit trail for adjustments that effect system performance.
963 SNMP
• Alarm retransmission in SNMP format.
963 SMS Direct
• Alarm retransmission using SMS text messaging.
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963
Data Sheet
FUNCTIONALITY
963 Lite
Schematics: The 963 provides the user with colour graphics
pages, which display live information from the system and enable
parameters to be adjusted. The pages can be engineered to suit
the individual system requirements, and can contain a 24 bit
colour backdrop, multiple graphic images, seven state graphics
(ON, OFF, waiting, error, alarm, overridden ON, and overridden
OFF), text, active content, values from the system, and maps of
Lans. The security system enables access to particular groups
of pages to be restricted so that users are only presented with the
necessary information.
Active content allows the following file types to be integrated into
the page, SWF, HTML, DOC, XLS, XML, PPT, PDF, and URL’s.
Buttons or graphics on the pages provide access to other pages,
graphs of parameters, adjustments, and other facilities such as
pages of information, 963’s documentation, and the Internet.
The Navigator organises pages into folders, so that they can be
quickly located and displayed.
What can be displayed
Description
Active content
Active content can now be displayed directly on a page. This allows the following file types to be
integrated into the page, SWF, HTML, DOC, XLS, XML, PPT, PDF, and URL's.
Backdrops
Backdrop files are standard files sized so that they exactly fill the Data Display. Any object placed on
the page will overlay the backdrop.
Buttons that perform 963 actions Buttons can be added that can perform 963 actions. When these buttons are selected by the user the
specified action will be carried out.
Data from the system
Graphics
Li ve values from the system. When these poi nts are selected thay can be adjusted, or graphed
depending on the type of value. They can also be represented by a graphic by using analogue graphic
files. A map of a specified Lan, and controller status can also displayed. If required, values (for which
the user specifies the controller from which the values are obtained) can be added.
Note that it is recom m ended that the num ber of values on a single schem atic page be restricted
to a m axim um of 60 to 80. If the page is to be accessed from a client this should be reduced to
between 20 and 40, and if the values com e from IQLs a m axim um of 30 values from a m axim um
of 15 different IQLs is recom m ended.
Graphics can be added to the page to make the information easier to understand. The following file
formats can be used. It is possible to use BMP, GIF, JPEG, WMF, and EMF files.
G r a p h i c s t h a t p e r f o r m 9 6 3 Graphics can be added to the page to make the information easier to understand that can perform
963 actions when they are selected by the user. The following file formats can be used BMP, GIF,
actions
JPEG, WMF, and EMF files.
Graphs
Graphs of values from the trend system can be displayed on a page. It is possible to display a graph
definition that has been previous saved, or a graph of an individual sensor.
Alarm Handling: The alarm handling facilities of 963 ensure that the appropriate people are quickly made aware of any alarms that
have occurred. When an alarm occurs, an alarm panel can be displayed to alert the user, and any actions that have been specified
to occur will be carried out. If the user is accessing the 963 using a web browser, a dialogue box is displayed and any specified actions
can be carried out.
All alarms that occur can be seen in the Alarm Viewer display,
which enables the alarms in the database to be filtered so that
only the alarms in which the user is interested are visible, and
sorted so that the relevant alarm can be quickly found. If required,
further information about the alarm, such as the description
entered by the user who acknowledged it, can be displayed.
Alarm panels are activated when a group that has been set to
display alarm panels is activated. When active the alarm panel
will be displayed on the screen. The alarm panel will stay on the
screen until the user has acknowledged all the alarms.
If alarm logging is enabled, each alarm will be logged to the 963’s
database. This is an SQL database that can be viewed in 963’s
alarm display, or queried using 963’s VIEWQUERY action.
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963
963 Lite (Continued)
Any of the 963 actions can be specified to occur when an alarm is received. Thus alarms can be retransmitted to another supervisor
(963, 962, or 945), another device (e.g. PNC), a pager, or sent using email using the RETRANSMIT action, or a particular page to
be displayed using the GOTO action etc. Alarms can also be redirected to any available network printer.
The actions that occur are defined by the Alarm Groups activated by the alarm. Each group enables two different actions to be carried
out. The first is only carried out on the 963, and is always performed, the second only occurs if specified users are logged on, and
will occur on both the 963, and any clients, providing one of the specified users are logged on. An alarm may be associated with more
than one Alarm Group, which allows more than one action to be performed when the alarm is received, and different users to be
notified about the alarm in different ways.
Device Viewer: Once 963 has learnt about the system to which
it is connected, it can display inputs, outputs, adjustments,
occupation times, and current alarms on the system in the Device
Viewer without any further engineering. This information can be
restricted to parameters in a particular device, Lan, or site, and
can be sorted by label, units, item, Lan number, address, or PIN
level. Changes can be made to any of the adjustments or
occupation times if the user has the correct authority. A PIN
level, which is the same as that defined for the parameter in the
device itself, limits these changes. The Device Viewer also
enables graphs of parameters to be displayed. The Device Viewer
also indicates any value that is currently in an alarm condition,
and what the alarm is.
Diary Display: The Diary Display enables the user to manage
multiple controller occupation times. It groups together IQ
controller time zones that share the same occupation times. The
normal occupation times for a time zone in each group are defined
and downloaded to the controllers. Days that are to work different
times from the normal (e.g. Bank Holidays) can be set up. 963
will automatically send these times to the controller. It is also
possible to view the actual times held in the controllers, and, if
required, to adjust them.
Configuration Mode Display: 963 can access the configuration
mode of IQ system devices that support configuration mode
using the Configuration Mode Display. The Configuration Mode
Display provides a simple user interface to the device’s
configuration mode, and a map of the system for easy device
selection.
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963
Data Sheet
963 Lite (Continued)
Web Browser: The 963 provides a built-in web browser to provide
access to the company Intranet, or Internet. Because this
information is displayed within 963, the security system enables
access to the web browser to be limited, and the areas that are
accessible restricted. It also enables the use of features, such as
the display of video images (e.g. CCTV), which cannot be
incorporated into the normal 963 displays.
Event Scheduler Display: The 963 enables events such as the
recording of information, or backing up of data to be scheduled
for a particular time. The Event Scheduler Display is used to
organise and display all the automated actions carried out by
963, e.g. sensor-recording actions, or diary exceptions. It contains
information about events that 963 is going to perform in the
future, or has already performed. It displays events that 963 has
been set to perform by the engineer; it also displays scheduled
events created by 963’s Diary functions.
Multitrace graphs: 963 can display live, logged, or recorded
information from IQ or IQL controllers in multitrace graphs. This
data can be retrieved using either compact logs for faster data
retrieval, or precision logs for more accurate information. These
graphs can accessed from the colour graphics pages, or from a
list of values on the system to which 963 is connected. Once
displayed, the graph can be printed out. It is possible to zoom in
on selected parts of the graph so that it can be seen in more
detail. If required, the underlying data from the graph can be
viewed.
Multi-level security system: The multi-level security system
accessed from the User Display controls access to the 963. To
view information on 963, the user must log in. 963 uses this
information to decide what pages the user can display, and
whether or not they have access to particular displays such as
the web browser, what adjustments they can perform, and whether
or not they can configure 963. This security is enforced on the
server, and the clients, ensuring that only authorised users can
view and change information.
Each user is a member of a workgroup, which determines their
access rights. This allows easy editing of user access rights. The
User display shows all the user workgroups, and the users within
the selected workgroup. It enables users to log in. Logging in
enables 963 to display the options that apply to the particular
user’s authority, and access rights. It is also possible to restrict
access to particular IP addresses, thus preventing access from
unauthorised computers.
Data Recording: Data being logged in IQ or IQL controllers, or
displayed on a schematic page at a particular time can be recorded
by 963 for later retrieval. The recording can be performed
manually, but to prevent information being missed this recording
can be automated and performed at convenient times.
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Database: 963 uses SQL Server 2005 Express Edition, which
supports databases up to 4 GB. Other versions of SQL Server
2005 that support larger databases are available from Microsoft.
Database backup: 963 provides automatic database backup.
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963 Lite (Continued)
Database password protection: The 963’s database can be
protected by a password; this prevents the information being
manipulated from outside the 963 without the password. This
password not only protects the database, but ensures security
should the system administrator become locked out.
Print templates: Print templates allow you to specify where the
page information will appear and allow extra details like user
name, time and date etc. to be added. A printing template is
simply a standard schematic configured with an extra option.
Simple connection to remote or TOPS sites: All the 963 requires
to connect to a remote TCP/IP site is required is the IP address
or hostname of the device containing the virtual CNC, and the
socket number to which it is to be connected. To connect to an
autodialled site all that is required is the site’s telephone number,
Lan number and the type of autodialling device being used.
8-bit comms support: The 963 supports 8-bit communications.
This allows the use of extended character sets across the IQ
system. 8-bit comms is only supported in the following products:
963, IQ3 v1.22, 3xtend/EINC L, and IQView v1.2.
Simple engineering: 963 can be engineered quickly using drag
and drop methods. Objects are simply dragged from a palette
onto pages, and then their attributes are dropped onto them.
Engineering can be carried out with or without a connection to the
BMS network. Off-line engineering can be performed by manually
entering data or by selecting previously learned information.
Simulation mode allows off-line users to test the appearance of
their schematic pages under different conditions.
Connection to Network: The 963 can be connected to the IQ
network using a virtual CNC (e.g. 3xtend/EINC L) or a CNC (e.g.
LNC2). If connection to the IQ network is made using Ethernet
the device containing the virtual CNC to which 963 connects can
be specified using a user friendly name. This allows for systems
where a DHCP server is used.
Compatibility with TOPS: 963 can be used in conjunction with
the Trend Open Protocol Server (TOPS) to provide the usual 963
functionality plus communications with BACnet devices. Values
from BACnet devices can be included in schematic pages,
adjustments made, and alarms received from the BACnet devices.
Indication of hand/OFF/auto status on schematic pages: The
hand/OFF/Auto status of inputs on IQ3 controllers is indicated in
schematic pages. If required, the standard indication of a flashing
border can be reconfigured to provide almost any type of indication.
963 Server
The 963 Server provides the same facilities as 963 Lite plus the ability to act as a web server enabling a client to display information
from the 963 in a web browser. When viewing a page in a web browser, the user may make adjustments, view graphs, move from
page to page, enter configuration mode on a device, make changes to Diary groups, or carry out other actions in a similar way to
working on the 963 itself. The 963 allows full client-server operation. This means the 963 can provide information to a number of client
machines over a TCP/IP network.
When operating as a server, the 963 automatically converts the information and passes the information to the client machine for
display in a web browser when requested. This means that no additional engineering is required to provide the benefits of the 963
across the business. Client machines do not require any additional software to be installed, providing they have a connection to a
TCP/IP network, and a web browser installed.
963 Server operates in two modes graphic mode and text mode depending on the type of web browser accessing the server. Graphic
mode requires Microsoft Internet Explorer 6 or greater, or Firefox 2, and the SUN JAVA runtime environment v1.5 or greater. Other
browsers are only able to access the server in text mode. The table below lists the 963 features that are available to a client.
Feature
Schematic Pages
Notes
Adjustment of values
In graphics mode any page may be displayed, however there may be some slight differences in
the appearance of the page. WMF and EMF format graphics are not supported. Both dynamic
and stati c objects as well as the backdrop wi ll be di splayed. In text mode graphi cs are not
displayed, the page is reproduced as 3 tables containing live data (dynamic objects), actions,
and stati c objects. In both modes stati c objects, whi ch perform unsupported acti ons are not
displayed. Active content such as Excel files is not supported on the client.
Supported actions, CONFIG, DROPALLLINES1* EXECUTESMS1* GOTO, GOTO Diary,*GOTO
NE X T*, GOTO P RE V IOUS *, L OGINA S , L OGOUT, ME S S A GE *, P L AY*, P OP UP *, S E ND ,
SENDAUTO*, SETGENERIC*, VIEWGRAPH*, VIEWPOINTS*, VIEWQUERY, WEB.
*Graphic mode only.
The EXECUTESMS action is only available if the SMS Direct option has been licensed.
Fully supported.
Display of graphs
Fully supported. When in text mode a table of the graph’s values is displayed.
Movement between pages
Fully supported.
963 Actions
Access to device configuration mode Fully supported.
Viewing/acknowledgement of alarms Fully supported. Fully supported in graphic mode only. Only the GOTO, MESSAGE, PLAY, and
WEB actions are available for use with viewing/acknowledging alarms in a web browser.
A d jus tme nt o f c o ntro lle r o c c up a ti o n Fully supported.
times
System security
Fully supported.
Device Viewer
Only allows vi ewi ng of i nformati on plus the faci li ty to adjust values, graph values, and enter
configuration mode on device that support configuration mode. It is not possible to learn the
system. Graphic mode only.
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963
963 Server
Data Sheet
(Continued)
Printing from the client uses the features in the browser. Alarm printing is a server function only, but can be directed to a network
printer convenient to the client.
The server can be accessed from web browsers on PCs, PDA’s (running Windows Mobile 2003 Second Edition or greater),
Smartphones (running Window Mobile 5 or greater), and the Nokia 9210i although full client functionality is only available on PCs
that meet the requirements for graphic mode. Other devices are only able to use text mode.
Note that the 963 has not been tested with all devices and Trend cannot guarantee a particular device’s compatibility with 963 server.
Schematics: The schematic display enables access to any of the 963’s schematic pages subject to their security. When in graphics
mode they will appear virtually the same on the client as they do on the 963 Server. There is no Navigator on the client; navigation
must be provided through buttons engineered directly on the pages.
A page viewed on the 963 server machine.
The same page displayed on a client in a web browser (graphic
mode only).
In text mode graphics are not displayed, the page is reproduced
as 3 tables containing live data (dynamic objects), actions, and
additional information (static objects). There are a number of
different text mode layouts to allow for different device types. The
appropriate layout for the client device is automatically selected.
Each layout provides the same functionality, but data displayed
varies to accommodate different screen sizes and aspect ratios.
The same page displayed in text mode
Alarm Viewer: The Alarm Viewer is only available in graphic
mode, it displays the alarms that have been received, and
providing the user has authority enables them to be acknowledged.
Colours are used to indicate whether the alarm is a set alarm or
a cleared alarm. A red bell indicates a set alarm, and a green bell
indicates a cleared alarm. If the alarm has been actioned a bell
with appear with a tick over it. Alarms can also cause an alarm
panel to be displayed on the client personal computer to draw the
user’s attention to the alarm.
The Alarm Viewer has two tabs: Alarm History, and Incoming
Alarms. The Alarm History stores the all the alarms in the database
that have been processed whether or not they have been actioned
by the user. The alarms can be viewed in chronological order or
a summary view. The Alarm History is colour coded to indicate
whether or not the alarm is current, red indicates that the alarm
is current. The Incoming Alarms contains the last 100 alarms
received.
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963
(Continued)
The Device Viewer: The Device Viewer is only available in graphic
mode, it displays all inputs, outputs, adjustments, and occupation
times on the system that have been learnt. This information can
be restricted to parameters in a particular device, Lan, or site.
Changes can be made to any of the adjustments or occupation
times if the user has the correct authority. These changes are
limited by a PIN level, which is the same as that defined for the
parameter in the device itself. Single trace graphs of selected
parameters can be displayed.
The Device Viewer also provides access to the configuration
mode of IQ system devices that support that feature.
Note that it is not possible to learn the system from a client.
963 Secure
963 Secure provides the same facilities as 963 Lite or 963 Server with the addition of features that assist with compliance to the
American pharmaceutical body’s regulation 21 CFR Part 11.
Tighter Security System: 963 Secure provides a higher level of protection for the data it stores, and the system it is controlling. 963
Secure imposes a strong password regime, which requires the user to regularly change their password to prevent it becoming known
to others.
When a user changes his password, 963 Secure will check to see that the specified password is longer than the minimum password
length, and that it uses a mixture of letters and numbers.
If a user incorrectly enters his password more than the specified number of times he will be locked out of the system, and must request
the system administrator to unlock them.
To ensure that user details remain secure, only users with System Administrator access rights are able to make any changes to users
on the system. Details of passwords are encoded to ensure that even if someone accesses the password storage location they will
be unable to understand the password information.
963 Secure maintains an audit trail of changes that are made to areas that affect system performance; it records who made the
change, what the change was, and when it occurred. This auditing cannot be turned off, and the events can be configured to generate
an alarm action ensuring that any attempt to breach the security does not go undetected.
Area
E ven t L o g g ed
Alarm Filters
Adding, removing and editing
Alarm Groups
Adding, removing and editing.
Automatic data recording
Any automatic data recording function also raises events on success and failure.
Diary Downloads
Exceptions
IQ parameters
Normal times
Program
Retransmission
Scheduled action
Security
Site, LAN, Controller or Item.
Timezone Groups
Users
Workgroups
Automatic downloads
Adding, removing and editing
Changes through the 963 user interface.
Adding, removing and editing
Start up, and shutdown.
Adding, removing and editing.
Adding, removing and editing
Logging in, logging out. When a user is locked out an alarm is reported.
Deleting and editing
Adding, removing and editing.
Adding, removing and changing the password.
Adding, removing and editing.
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963 Secure
Data Sheet
(Continued)
Mean Kinetic Temperature calculation: 963 Secure provides a facility to calculate the Mean Kinetic Temperature (MKT) for sensors
that are being logged by IQ controllers. The MKT is defined as the isothermal temperature that corresponds to the kinetic effects of
a time-temperature distribution. It is used to monitor the average temperature of drugs whilst being stored in the pharmaceutical
industry. The calculation of MKT by 963 Secure can be performed using one of two 963 actions either on a scheduled basis, or on
demand. The 963 uses the following formula for the calculation.
T
K
=
− 10000
10000
10000
10000
−
−
−
⎛ −10000
⎜ e T1H + e T1L + ... + e Tn H + e Tn L
ln ⎜
2n
⎜⎜
⎝
⎞
⎟
⎟
⎟⎟
⎠
TK = The Mean Kinetic Temperature in °K.
T1H = The high temperature in °K during the 1st week.
T1L = The low temperature in °K during the 1st week.
TnH = The high temperature in °K during the nth week.
TnL = The low temperature in °K during the nth week.
n = The total number of weeks.
T = The absolute temperature in °K.
In order to perform scheduled MKT calculations, the 963 scheduler
must be used to run the CALCULATEMKT action at the required
times. The CALCULATEMKT enables the MKT for a sensor over
a specified period to be calculated, and stored in a virtual sensor.
The sensor must be logged in the IQ controller, and that data
must be recorded by 963. The virtual sensor used to store the
result of the calculation can either be specified manually, or it can
be chosen by 963.
In order to calculate the MKT as required (on demand), the 963
Secure’s CALCULATEMKTDATE action should be used either
on a schematic page, or from the Device Viewer. This action
calculates the MKT for the specified sensor between two dates.
The calculated value is displayed in a message box. The action
never writes the value to a database. If any parameters are left
out of the action, 963 will ask the user for the parameters when
the action is executed.
The virtual sensor has high and low alarm limits that enable an
alarm to be generated if the value is outside the range. The high
and low alarm limits are tested against the new MKT value when
the scheduled MKT calculation is executed. If the MKT value is
found to exceed the alarm limits, an alarm is triggered. If sensor
logs for the required period are not complete, e.g. only the last
4 days readings are available; the MKT will be calculated with the
available logs with no alarm being raised. However, if a gap in the
data is detected (e.g. the third day’s sensor data is missing), the
MKT is still calculated but an alarm is raised.
The result of an on demand MKT calculation can be displayed as
part on a schematic page by using the CALCULATEMKTDATE
action in the ‘What to display’ attribute. The calculation will be
recalculated every time the schematic page is reactivated.
963 SNMP
The 963 SNMP provides the same facilities as 963 Lite, or 963 Server depending on the version that has been licensed, plus the
ability to retransmit alarms in SNMP format. This enables users with Network Management Systems (NMS) to receive alarms from
the IQ system into their IT system to provide warning of system faults, such as HVAC failure and supports SNMPv1, and SNMPv2
acts as an agent and only supports the ‘trap’ command, and therefore cannot respond to SNMP commands.
963 SMS Direct
963 SMS Direct provides the same fundamental features as 963 Lite, or 963 Server, however it additionally provides the ability to
retransmit alarms to a GSM phone using SMS text messaging. To use 963 SMS Direct the personal computer running 963 must be
connected to a GSM modem. This modem is supplied with 963 SMS Direct, the modem supplied is the only one supported for use
with 963 SMS Direct. Modems are supplied without SIM cards therefore it is necessary to supply your own SIM card for use on the
network of your choice. 963 SMS Direct has built in alarm handling. This means that if the transmission fails an alarm will be generated,
or if there is a problem communicating with the phone/modem an alarm will be generated.
Note that 963 SMS Direct cannot receive SMS text messages.
TREND OPEN PROTOCOL SERVER (TOPS)
The Trend Open Protocol Server is a Windows based software application that runs on a PC to provide the communications with a
BACnet network. It is required if 963 is to communicate with BACnet devices, and must be ordered, installed and licensed separately
to 963. TOPS can be installed on the same PC as 963, or on a different one provided the 963 PC can access the TOPS PC over
Ethernet.
The licence to run TOPS also determines the number of BACnet values that can be accessed the minimum is 50, but can be increased
if required.
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COMPATIBILITY
IQ System: 963 can display all devices on the IQ System connected using Lans, internetworks, autodialled links, and TCP/IP links
in the Device Viewer. It provides access to all parameters in all IQ system devices that support text communications. Parameters
within other 963 supervisors engineering tools and network displays are inaccessible. IQL controller parameters can be accessed
using a 3xtend/EINC L, fieldbus device parameters can be accessed using an FNC. It can communicate over IQ system Lans and
internetworks including remote TCP/IP sites, autodialled links (PSTN) or digital networks (PSDN). It will not operate on network
running at 1k2 or 4k8 baud rates. It is only possible to obtain graphs of sensors 1 to 99 from IQ3 controllers.
Communications: It provides compatibility with 8-bit communications from IQ system devices that support 8-bit comms (IQ3
controllers, 3xtend/EINC Ls, and IQView v1.2). 8-bit comms allows the use of extended character sets across the IQ system. The
extended character sets are not supported in line printing (alarm printing).
SET: It is possible for both SET and 963 to be installed and run on the same PC at the same time however only one will be able to
communicate with a BACnet network see the 963 Engineering Manual (TE200637).
TOPS: The 963 is compatible with the Trend Open Protocol Server.
BACnet: When used with TOPS, 963 can display and adjust parameters from devices on the BACnet network to which TOPS is
connected, and receive alarms from those devices. For details of the BACnet capabilities of 963 when used in conjunction with TOPS
see the ‘963 and TOPS Protocol Implementation Conformance Statement’ (TP201011).
INSTALLATION
A step-by-step installation program performs the installation of the 963 software. After installation the software must be licensed,
and configured to operate as required, as described in the 963 Engineering Manual (TE200637).
Note that if installing 963 on a PC that has a full installation of SQL server earlier than SQL Server 2005 it is necessary to separately
upgrade to SQL Server 2005, this installation is not included as part of the 963 installation.
The installation of 963 software is NOT required on client PCs requiring to access the 963 Server, however to use make use of graphic
mode the SUN JAVA runtime environment v1.4 or greater is required.
If the 963 is to communicate with devices on the IQ network a connection to the IQ network is needed. This requires installation of
an IQ system device containing a virtual CNC (e.g. 3xtend/EINC L), or Lancard Node Controller (LNC2), Communication Node
Controller (CNC2). If the 963 is to act as a server it must be connected to a TCP/IP network that is accessible by the client.
If the 963 is to communicate with devices on a BACnet network the TOPS must be also installed. This installation can be on the same
PC as 963, or on a different PC providing communication is possible between the two over Ethernet. The installation of TOPS is carried
out by a step-by-step installation program. Once installed TOPS must be licensed, and configured, as described in the 963 Engineering
Manual (TE200637).
Note that TOPS is not supported on Windows 2000 if 963 is to run on Windows 2000 TOPS must be run on a separate PC running
a supported operating system.
For 963 Server, and 963 SNMP, or if BACnet functionality is required the PC running 963 must be connected to a TCP/IP network.
963 Supervisor Data Sheet TA200636 Issue 3 15/4/08
9
963
Data Sheet
ORDER CODES
The 963 software is available on a trial basis. This trial version allows 963 to be run for 28 days with full functionality (except access
to the configuration mode, Secure, SMS, SNMP, and BACnet functionality) including a licence for up to 25 clients. After this period
a valid licence must be purchased.
A connection to the IQ network will also be required; this can be achieved using TCP/IP using an IQ system device that contains a
virtual CNC (E.g. 3xtend/EINC L, or IQ3), which must be purchased separately. Alternatively connection can be made to the IQ
network using the IQ system current loop with a Communications Node Controller or Lancard Node Controller (which can be supplied
with the software). If 963 SMS Server, 963 SNMP, or communication with BACnet devices is required, an Ethernet card and access
to an Ethernet network is required.
963 SMS Direct includes a GSM modem; however a SIM must be purchased separately and is not available from Trend.
963 ORDER CODES
Non USA Order Codes
963[Server]/[Secure]/[SNMP]/[SMS]/[Node]/[Users]/[Training]
[Server]
L
963 Lite
[Secure]
S
Blank
963 Server
Normal 963
SEC
963 Secure
[SMS]
Blank
No SMS
SMS
Blank
SMS included. This option is supplied with a GSM modem. Note that a SIM must be obtained
separately.
No SNMP
SMNP
SNMP included
[SNMP]
[Node]
CD
Software only on CDROM
LNC2
Software on CDROM, with LNC2, wallbox, and cables.
[Users]
NBOX/CNC2
Blank
Software on CDROM,with NBOX/CNC2, and cables.
If ordering 963 Lite
[Training]
[x]USER
Blank
963 Server with [x] client licencse. Where [x] can be between 3 and 25.
No Training Course
TRAIN
2 day 963 Secure training course for 1 person at a training centre.
Ordering 963 with BACnet Functionality
If you require 963 to communicate with BACnet devices it is necessary to order 963, and the Trend Open Protocol Server. Order the
required version of 963 (e.g. 963 SMS) using the order codes above, and then order the Trend Open Protocol Server for BACnet see
‘Trend Open Protocol Server (TOPS) Order Codes’.
USA Order Codes
882000840
882000850
882000860
882000870
882000880
882000890
882000900
882000910
882000920
882000930
963 Lite (Software only on CD ROM).
963 Lite (Software on CD ROM with LNC2, wall box and cables).
963 Lite plus secure feature (Software only on CD ROM).
963 Lite plus secure feature (Software on CD ROM with LNC2, wall box and cables).
963 Server plus 3 clients (Software only on CD ROM).
963 Server plus 3 clients (Software on CD ROM with LNC2, wall box and cables).
963 Server plus 3 clients and secure feature (Software only on CD ROM).
963 Server plus 3 clients and secure feature (Software on CD ROM with LNC2, wall box and cables).
963 Server plus 3 clients and SNMP feature (Software only on CD ROM).
963 Server plus 3 clients and SNMP feature (Software on CD ROM with LNC2, wall box and cables).
963 UPGRADE ORDER CODES
Note that it is not possible to upgrade to any variant of 963 Secure, from 962, or a non-secure 963, a new 963 Secure licence must
be purchased.
Non USA Upgrade Order Codes
963S/[xx]/UP/[nn]/[yy]USER Additional client licences for 963S/......,only. Up to a maximum of 25 client licences (Licence
upgrade only). [xx] = 963 variant that is being upgraded, [nn] = existing number of clients, [yy]
= proposed number of clients.
[xx]/UP/[yy]
Upgrade of one variant of 963 to another. [xx] = variant that is being upgraded, [yy] = variant
being upgraded to.
962[xx]/UP/963[xx]
Upgrade from 962 to 963. [xx] = 962 variant that is being upgraded. To upgrade from 962 to
963 it is necessary to upgrade you existing 962 variant to the equivalent 963 variant, and then
if required upgrade to the required 963 variant.
10
963 Supervisor Data Sheet TA200636 Issue 3 15/4/08
Data Sheet
963
USA Upgrade Order Codes
882000940
882000950
882000960
882000970
882000980
882000990
Upgrade
Upgrade
Upgrade
Upgrade
Upgrade
Upgrade
form
from
from
from
from
from
963
963
963
963
963
962
Lite to 963 Server with 3 users.
Lite to 963 Lite with secure feature.
Server to 963 Server with secure feature.
Lite to 963 Lite with SNMP.
Server to 963 Server with SNMP.
Lite to 963 Lite.
TREND OPEN PROTOCOL SERVER (TOPS) ORDER CODES
The Trend Open Protocol Server is required for 963 to communicate with BACnet devices.
Communications with BACnet requires 963 v3.0 or greater therefore if an earlier version of 963 is installed it will be necessary to
upgrade 963.
Non USA Order Codes
TOPS/BAC/12DEV/250PTS
TOPS Software for communication with BACnet network, and with the ability to interact with
12 devices and 250 BACnet points.
TREND OPEN PROTOCOL SERVER (TOPS) UPGRADE ORDER CODES
If more than 12 devices and 250 points are required it is necessary to also order the appropriate upgrade using the codes below.
E.g. to order TOPS for use with up to 60 devices and 1200 points it is necessary to order:
TOPS/BAC/12DEV/250PTS and
TOPS/BAC/UP/60DEV/1200PTS
Non USA Upgrade Order Codes
TOPS/BAC/UP/60DEV/1200PTS
TOPS/BAC/UP/240DEV/5000PTS
Upgrade from TOPS/BAC/12DEV/250PTS which provides the ability to interact
with 60 devices and 1200 BACnet points.
Upgrade from TOPS/BAC/12DEV/250PTS which provides the ability to interact
with 240 devices and 5000 BACnet points.
SPECIFICATIONS
TREND OPEN PROTOCOL SERVER
The specifications below apply to the Trend Open Protocol Server, and refer to a standard PC with mouse, keyboard, hard drive, CD
drive, and monitor.
Recommended
Processor
RAM
Disk space
Graphics card
Network card
Operating system
Minimum
:2 GHz.
:1 GB RAM.
:40 GB hard disk or larger.
:128 MB, 1280x1024 resolution.
:Ethernet Network Card
:Windows XP SP2 Professional with
Internet Explorer version 6 SP1 or
greater.
Processor
RAM
Disk space
Graphics card
Network card
Operating system
:1 GHz
:512 MB RAM.
:20 GB hard disk or larger.
:64 MB, 1280x1024 resolution.
:Ethernet Network Card.
:Windows XP SP2 Professional with
Internet Explorer version 6 SP1 or
greater.
TOPS will also operate on Windows Vista Business, and Windows Server 2003. If TOPS is to run on the same PC as 963 ensure
that the PC also complies with the system specifications for 963.
963 Supervisor Data Sheet TA200636 Issue 3 15/4/08
11
963
Data Sheet
963
Protocols used
Max. database size
:TCP, UDP, SMTP, HTTP.
:4 GB.
The specifications below apply to 963, and refer to a standard PC with mouse, keyboard, hard drive, CD drive, monitor, and sound
capabilities (optional). 963 is a real time application; installed PCs must have enough free resources to run 963 under peak load
conditions. System performance cannot be guaranteed if other 3rd party software is installed.
Recommended
Processor
RAM
Disk space
Graphics card
Network card
COM ports
PCI Slots
Parallel or USB ports
Operating system
4
1
Minimum
:2 GHz.
:1 GB RAM.
:40 GB hard disk with 1 GB free for
installation + space for site data.
:128 MB, 1280x1024 resolution.
:Ethernet Network Card (required for 963
Server, communication with BACnet
devices, 963 SNMP, or if 963 is to access
the IT network e.g. is to connect to the IQ
network using Ethernet).
:2 (for LNC2/CNC, and GSM Modem)1.
:2 standard size (for Ethernet card and
LNC2).
:1 (for Alarm Printer)2.
:Windows XP SP2 (Professional or
home)3 with Internet Explorer version 6
SP1 or greater.
Processor
RAM
Disk space
Graphics card
Network card
COM ports
PCI Slots
Parallel or USB ports
Operating system
4
:1 GHz
:512 MB RAM.
:20 GB hard disk with 1 GB free for
installation + space for site data.
:64 MB, 1280x1024 resolution.
:Ethernet Network Card (required for 963
Server, communication with BACnet
devices, 963 SNMP, or if 963 is to access
the IT network e.g. is to connect to the IQ
network using Ethernet).
:2 (for LNC2/CNC, and GSM Modem)1.
:2 standard size (for Ethernet card and
LNC2).
:1 (for Alarm Printer)2.
:Windows XP SP2 (Professional or
home)3 with Internet Explorer version 6
SP1 or greater.
A built in COM port is required for the GSM modem supplied with 963 SMS.
2
The use of a dot matrix printer is recommended for alarms (extended character set not supported). A separate printer for graphs
and schematic pages (graphics printer) is recommended. Both the alarm printer, and graphics printer can be connected using a
parallel/USB port, or over the office IT network (providing a network card is fitted). This should be taken into account when specifying
the required ports for the personal computer.
3
963 will also operate on Windows Vista Business4, Windows 20004 Service Pack 4, with Internet Explorer version 6 SP1, or Windows
Server 2003 SP1 with Internet Explorer version 6 SP1.
4
963 will only operate on 32 bit operating systems.
If installing 963 on a PC that has a full installation of SQL server earlier than SQL Server 2005 it is necessary to separately upgrade
to SQL Server 2005, this installation is not included as part of the 963 installation.
963 CLIENTS
PCs: 963 Clients may be any configuration providing they are running TCP/IP networking protocol, have an Ethernet card, and a web
browser. For full graphics capabilities (graphic mode) Internet Explorer v6.0 or greater, or Firefox 2 (recommended Internet Explorer
version 6 or greater) and the SUN JAVA runtime environment v1.5 or greater is required. The browser must have JAVA script enabled.
Other browsers provide a text only display (text mode). PDAs: PDA’s running Windows Mobile 2003 Second Edition or greater (text
mode only). Smartphones: Nokia 9210i, and smartphones running Window Mobile 5 or greater (text mode only).
Note that the 963 has not been tested with all devices and Trend cannot guarantee a particular device’s compatibility with 963 server.
Popup blocking software must be disabled, or configured to allow popups from the 963 Server.
This data sheet refers to 963 v3.0, and TOPS v1.0 software
Windows, Windows XP Professional, Windows XP Home, Windows 2003, Windows 2003, and Windows Vista are trademarks of
Microsoft Corporation. BACnet is a trademark of ASHRAE.
Please send any comments about this or any other Trend technical publication to [email protected]
© 2008 Honeywell Technologies Sàrl, ECC Division. All rights reserved. Manufactured for and on behalf of the Environmental and Combustion Controls
Division of Honeywell Technologies Sàrl, Ecublens, Route du Bois 3, Switzerland by its Authorized Representative, Trend Control Systems Limited.
Trend Control Systems Limited reserves the right to revise this publication from time to time and make changes to the content hereof without obligation
to notify any person of such revisions or changes.
Trend Control Systems Limited
P.O. Box 34, Horsham, West Sussex, RH12 2YF, UK. Tel:+44 (0)1403 211888 Fax:+44 (0)1403 241608 www.trend-controls.com
Trend Control Systems USA
6670 185th Avenue NE, Redmond, Washington 98052, USA. Tel: (425)897-3900, Fax: (425)869-8445 www.trend-controls.com
12
963 Supervisor Data Sheet TA200636 Issue 3 15/4/08
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